Dell M4800 manual

Dell Precision Mobile Workstation M4800 Owner's Manual Regulatory Model: P20E Regulatory Type: P20E001[...]

Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2013 Dell Inc[...]

Contents 1 Working on Your Computer....................................................................................................... 7 Before Working Inside Your Computer ..................................................................................................................... 7 Recommended Tools ...................................[...]

Installing the Video-Card Fan ................................................................................................................................. 28 Removing the Coin-Cell Battery .............................................................................................................................. 28 Installing the Coin-Cell B[...]

Assigning a System Password and Setup Password ...................................................................................... 69 Deleting or Changing an Existing System and/or Setup Password ..................................................................69 4 Diagnostics.....................................................................[...]

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1 Working on Your Computer Before Working Inside Your Computer Use the following safety guidelines to help protect your computer from potential damage and to help to ensure your personal safety. Unless otherwise noted, each procedure included in this document assumes that the following conditions exist: • You have performed the steps in Working o[...]

6. Close the display and turn the computer upside-down on a flat work surface. NOTE: To avoid damaging the system board, you must remove the main battery before you service the computer. 7. Remove the main battery. 8. Turn the computer top-side up. 9. Open the display. 10. Press the power button to ground the system board. CAUTION: To guard against[...]

1. Click Start . 2. Click the arrow in the lower-right corner of the Start menu as shown below, and then click Shut Down. . 2. Ensure that the computer and all attached devices are turned off. If your computer and attached devices did not automatically turn off when you shut down your operating system, press and hold the power button for about 4 se[...]

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2 Removing and Installing Components This section provides detailed information on how to remove or install the components from your computer. System Overview Inside view — back 1. hard-drive latch 2. Micro SIM card slot 3. battery release latch 4. WWAN card / mSATA SSD card 5. video-card fan 6. WLAN card 7. primary memory 8. coin-cell battery 9.[...]

Inside view — front 1. video-card heatsink 2. video card 3. I/O Board 4. processor heatsink 5. express card module 6. Unified Security Hub (USH) Board 7. secondary memory 8. wi-fi switch board Removing the Secure Digital (SD) Card 1. Follow the procedures in Before Working Inside Your Computer . 2. Press in on the SD card to release it from the c[...]

Removing the ExpressCard 1. Follow the procedures in Before Working Inside Your Computer . 2. Press in on the ExpressCard to release it from the computer. Slide the ExpressCard out of the computer. Installing the ExpressCard 1. Slide the ExpressCard into its slot until it clicks into place. 2. Follow the procedures in After Working Inside Your Comp[...]

Installing the Battery 1. Slide the battery into its slot until it clicks into place. 2. Follow the procedures in After Working Inside Your Computer. Removing the Micro Subscriber Identity Module (SIM) Card 1. Follow the procedures in Before Working Inside Your Computer . 2. Remove the battery. 3. Slide the micro SIM card out from the slot . 14[...]

Installing the Micro Subscriber Identity Module (SIM) Card 1. Push in the micro SIM card into its slot. 2. Install the battery. 3. Follow the procedures in After Working Inside Your Computer . Removing the Keyboard Trim 1. Follow the procedures in Before Working Inside Your Computer . 2. Remove the battery. 3. Pry up the keyboard trim starting from[...]

2. Press along the sides of the keyboard trim until it snaps in place. 3. Install the battery. 4. Follow the procedures in After Working Inside Your Computer . Removing the Keyboard 1. Follow the procedures in Before Working Inside Your Computer . 2. Remove the: a) battery b) keyboard trim 3. Remove the screws that secure the keyboard to the comput[...]

4. Starting from the bottom of the keyboard, separate the keyboard from the computer and flip the keyboard over. 5. Disconnect the keyboard-data cable from the system board and remove the keyboard. 17[...]

Installing the Keyboard 1. Connect the keyboard-data cable to the system board. NOTE: Ensure that you fold the keyboard-data cable in perfect alignment. 2. Press the keyboard in its compartment. 3. Tighten the screws to secure the keyboard to the computer. 4. Press over the cross section of the following keys to secure the keyboard to the computer:[...]

5. Install the: a) keyboard trim b) battery 6. Follow the procedures in After Working Inside Your Computer . Removing the Base Cover 1. Follow the procedures in Before Working Inside Your Computer . 2. Remove the battery. 3. Remove the screws that secure the base cover to the computer. Press the rubber tabs towards the rear of the computer to disen[...]

4. Lift and remove the base cover from the computer. 20[...]

Installing the Base Cover 1. Slide in and place the base cover to align with the screw holes correctly on the computer. 2. Tighten the screws to secure the base cover to the computer. 3. Install the battery. 4. Follow the procedures in After Working Inside Your Computer . Removing the Primary Memory 1. Follow the procedures in Before Working Inside[...]

Installing the Secondary Memory 1. Insert the secondary memory into the memory socket. 2. Press down the memory to secure the memory module to the system board. 3. Install the: a) keyboard b) keyboard trim c) battery 4. Follow the procedures in After Working Inside Your Computer . Removing the Optical Drive 1. Follow the procedures in Before Workin[...]

5. Remove the screws that secure the drive-latch bracket to the optical drive and remove the bracket. Installing the Optical Drive 1. Tighten the screws to secure the drive-latch bracket to the optical drive. 2. Slide the optical drive into its slot and tighten the screw to secure the optical drive to the computer. 3. Install the: a) battery b) bas[...]

Removing the Hard Drive 1. Follow the procedures in Before Working Inside Your Computer . 2. Remove the: a) battery b) base cover 3. Remove the screws that secure the hard drive to the computer. Slide the hard -drive latch to the unlock position and pull out the hard drive from the computer. 4. Flex the hard-drive bracket outward and pull out the h[...]

Installing the Hard Drive 1. Engage the hard -drive bracket to the hard drive. 2. Insert the hard drive into its slot in the computer till it clicks in place. 3. Tighten the screws to secure the hard drive to the computer. 4. Install the: a) base cover b) battery 5. Follow the procedures in After Working Inside Your Computer. Removing the Wireless [...]

b) Remove the screw that secures the WWAN card to the computer. c) Remove the WWAN card from the computer. NOTE: The location of the WWAN card may vary from what is displayed in the illustrations. Installing the Wireless Wide Area Network (WWAN) Card (Optional) 1. Slide the WWAN card in the WWAN card slot. 2. Press down the WWAN card and tighten th[...]

Installing the Processor Fan 1. Connect the processor-fan cable. NOTE: Ensure that the processor-fan cable does not protrude outside its compartment. 2. Insert the processor fan into its slot in the computer. 3. Tighten the screws that secure the processor fan to the computer. 4. Install the: a) base cover b) battery 5. Follow the procedures in Aft[...]

Installing the Video-Card Fan 1. Connect the video-card fan cable. NOTE: Ensure that the video-card fan cable does not protrude outside its compartment. 2. Insert the video-card fan into its slot and tighten the screws to secure it to the computer. 3. Install the: a) base cover b) battery 4. Follow the procedures in After Working Inside Your Comput[...]

Installing the Coin-Cell Battery 1. Replace the coin-cell battery in its slot in the computer. 2. Connect the coin-cell battery cable. 3. Install the: a) base cover b) battery 4. Follow the procedures in After Working Inside Your Computer . Removing the Palmrest 1. Follow the procedures in Before Working Inside Your Computer . 2. Remove the: a) bat[...]

4. Flip the computer and disconnect the following cables from the system board: a) media board b) speaker c) touchpad d) power button 5. Remove the screws that secure the palmrest to the computer and flip it over from the edge to remove from the computer. 30[...]

Installing the Palmrest 1. Slide in the palmrest from the front and align it to its original position on the computer. 2. Press on the positions indicated until it snaps in place. 31[...]

3. Connect the following cables to the system board: a) power button b) touchpad c) speaker d) media board e) fingerprint f) RFID 4. Tighten the screws to secure the palmrest to the front of the computer. 5. Tighten the screws to secure the palmrest to the base of the computer. 6. Install the: a) hard drive b) optical drive c) keyboard d) keyboard [...]

e) keyboard f) optical drive g) hard drive h) palm rest 3. Disconnect the : a) ExpressCard cable from the system board b) USH board cable from the USH board 4. Remove the screws that secure the ExpressCard module to the computer and remove the ExpressCard module. Installing the ExpressCard Module 1. Insert the ExpressCard module into its compartmen[...]

c) optical drive d) keyboard e) keyboard trim f) base cover g) battery h) ExpressCard 5. Follow the procedures in After Working Inside Your Computer . Removing the Processor Heat-Sink 1. Follow the procedures in Before Working Inside Your Computer . 2. Remove the: a) battery b) bottom door c) keyboard trim d) keyboard e) optical drive f) hard drive[...]

i) battery 3. Follow the procedures in After Working Inside Your Computer . Removing the Processor 1. Follow the procedures in Before Working Inside Your Computer . 2. Remove the: a) battery b) base cover c) keyboard trim d) keyboard e) optical drive f) hard drive g) palm rest h) processor fan i) heat sink 3. Rotate the processor cam lock in a coun[...]

d) keyboard e) optical drive f) hard drive g) palm rest h) heat-sink fan i) heatsink 3. Disconnect and un-route any antenna cables connected to the installed wireless cards. 4. Remove the antenna cables from the routing channels. 5. Perform the following steps as shown in the illustration: a) Loosen the captive screws that secure the video-card hea[...]

Installing the Video-Card Heat Sink 1. Replace the video-card heat sink in its slot. 2. Tighten the captive screws to secure the video-card heat sink to the computer. 3. Route and connect the antenna cables. 4. Install the: a) heat sink b) heat-sink fan c) palm rest d) hard drive e) optical drive f) keyboard g) keyboard trim h) base cover i) batter[...]

Installing the Video Card 1. Slide the video card into its original position in the computer. 2. Press down the video card and tighten the screws to secure the video card to the computer. 3. Install the: a) video-card heat sink b) video fan c) palm rest d) hard drive e) optical drive f) keyboard g) keyboard trim h) bottom door i) battery 4. Follow [...]

4. Remove the screw that secures the I/O board to the computer. Lift the right edge of the I/O board upwards to disengage the connector and remove it from computer. Installing the I/O Board 1. Connect the I/O board connector and slide the I/O board into its slot in the computer. 2. Tighten the screw to secure the I/O board to the computer. 39[...]

3. Connect the ExpressCard module connector to the I/O board. 4. Install the: a) palmrest b) hard drive c) optical drive d) keyboard e) keyboard trim f) base cover g) battery h) SD card 5. Follow the procedures in After Working Inside Your Computer . Removing the Switch Board 1. Follow the procedures in Before Working Inside Your Computer . 2. Remo[...]

d) keyboard e) keyboard trim f) base cover g) battery 5. Follow the procedures in After Working Inside Your Computer . Removing the Unified Security Hub (USH) Board 1. Follow the procedures in Before Working Inside Your Computer . 2. Remove the: a) battery b) base cover c) keyboard trim d) keyboard e) optical drive f) hard drive g) palmrest 3. Disc[...]

Removing the Display Assembly 1. Follow the procedures in Before Working Inside Your Computer . 2. Remove the: a) battery b) base cover c) keyboard trim d) keyboard e) optical drive f) hard drive g) palmrest 3. Disconnect the antenna cables from the wireless cards, and push them down the routing hole. 4. Flip the computer and pull up the antenna ca[...]

5. Flip the computer and remove the screws from the bottom and back of the computer. 6. Remove the screw that secures the low-voltage differential signalling (LVDS) cable bracket. Remove the LVDS cable bracket and disconnect the LVDS and camera cable from the system board. 43[...]

7. Remove the screws that secure the display assembly to the computer. Lift up and remove the display assembly from the computer. Installing the Display Assembly 1. Tighten the screws to secure the display assembly in place. 2. Connect the camera and LVDS cables to the connectors on the system board. 3. Place the LVDS cable bracket on the computer [...]

b) hard drive c) optical drive d) keyboard e) keyboard trim f) base cover g) battery 8. Follow the procedures in After Working Inside Your Computer . Removing the Hinge Cover 1. Follow the procedures in Before Working Inside Your Computer . 2. Remove the: a) battery b) base cover c) keyboard trim d) keyboard e) optical drive f) hard drive g) palmre[...]

h) battery 4. Follow the procedures in After Working Inside Your Computer . Removing the System Board 1. Follow the procedures in Before Working Inside Your Computer . 2. Remove the: a) SD card b) ExpressCard c) battery d) base cover e) keyboard trim f) keyboard g) optical drive h) hard drive i) primary memory j) secondary memory k) processor fan l[...]

5. Remove all mini-cards (if available). 6. Remove the screws that secure the system board in place and lift the top edge of the system board to a 20° angle. 7. Disconnect the power connector cable and remove the system board. 47[...]

Installing the System Board 1. Connect the power connector cable to the system board. 2. Place the system board in its compartment. 3. Tighten the screws to secure the system board to the computer. 4. Connect the following cables: a) USH connector b) wi-fi switch cable c) wireless board connectors d) coin-cell battery 5. Install the wireless cards [...]

m) optical drive n) keyboard o) keyboard trim p) base cover q) battery r) ExpressCard s) SD card 7. Follow the procedures in After Working Inside Your Computer . Removing the Power-Connector Port 1. Follow the procedures in Before Working Inside Your Computer . 2. Remove the: a) SD card b) ExpressCard c) battery d) base cover e) keyboard trim f) ke[...]

Installing the Power-Connector Port 1. Insert the power-connector port in its slot and route the power-connector cable to the chassis. 2. Install the: a) system board b) display assembly c) I/O board d) video card e) video-card heat sink f) processor g) processor heatsink h) palm rest i) video-card fan j) processor fan k) secondary memory l) primar[...]

4. Work your way around the sides and top edge of the display bezel and remove the display bezel from the computer . Installing the Display Bezel 1. Slide in the display bezel from the bottom and press on the display bezel. 51[...]

2. Work around the entire bezel until it snaps onto the display assembly. 3. Install the battery. 4. Follow the procedures in After Working Inside Your Computer. Removing the Display Panel 1. Follow the procedures in Before Working Inside Your Computer . 2. Remove the: a) battery b) display bezel 3. Remove the screw that secures the display panel t[...]

4. Peel back the adhesive tape that secures the LVDS cable to the display panel. 5. Disconnect the LVDS cable. 53[...]

6. Remove the screws that secure the display brackets to the display panel. Remove the display brackets. 54[...]

Installing the Display Panel 1. Align the display brackets to the display panel. 2. Tighten the screws to secure the display brackets to the display panel. 3. Connect the LVDS cable and affix the adhesive tape. 4. Align the display panel in its original position on the computer. 5. Tighten the screws to secure the display panel to the display assem[...]

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3 System Setup System Setup enables you to manage your computer hardware and specify BIOS ‐ level options. From the System Setup, you can: • Change the NVRAM settings after you add or remove hardware • View the system hardware configuration • Enable or disable integrated devices • Set performance and power management thresholds • Manage[...]

Keys Navigation <Enter> Allows you to select a value in the selected field (if applicable) or follow the link in the field. Spacebar Expands or collapses a drop ‐ down list, if applicable. <Tab> Moves to the next focus area. NOTE: For the standard graphics browser only. <Esc> Moves to the previous page till you view the main scr[...]

Option Description • Field Enable Legacy Option ROMs Date/Time Allows you to set the date and time. Table 3. System Configuration Option Description Integrated NIC Allows you to configure the integrated network controller. The options are: • Enable UEFI Network Stack • Disabled • Enabled • Enabled w/PXE (Default Setting) Parallel Port All[...]

Option Description • SATA-2 • SATA-3 • SATA-4 • SATA-5 • Zero Power ODD Default Setting: The highlighted devices are enabled. SMART Reporting This field controls if the hard drive errors for the integrated drives are reported during system startup. This technology is part of the SMART (Self Monitoring Analysis and Reporting Technology) sp[...]

Option Description Miscellaneous Devices Allows you enable or disable the various on board devices. The options are: • Enable Fixed Bay • Enable Microphone • Enable ExpressCard • Enable eSATA Ports • Enable Camera • Enable Hard Drive Free Fall Protection • Enable Media Card • Disable Media Card Default Setting: The highlighted devic[...]

Option Description Default Setting: Enable Strong Password is not selected. Password Configuration You can define the length of your password. Min = 4 , Max = 32 Password Bypass Allows you to enable or disable the permission to bypass the System and the Internal HDD password, when they are set. The options are: • Disabled (Default Setting) • Re[...]

Option Description Admin Setup Lockout Allows you to prevent users from entering Setup when an Administrator password is set. Default Setting: Disabled Table 6. Secure Boot Option Description Secure Boot Enable This option enables or disables the Secure Boot feature. • Disabled (Default Setting) • Enabled Expert Key Management Expert key Manage[...]

Option Description Limit CPUID This field limits the maximum value the processor Standard CPUID Function will support. Some operating systems will not complete installation when the maximum CPUID Function supported is greater than 3. This option is disabled by default. Enable CPUID Limit Intel TurboBoost Allows you to enable or disable the Intel Tu[...]

Option Description Wake on LAN/WLAN This option allows the computer to power up from the off state when triggered by a special LAN signal. Wake-up from the Standby state is unaffected by this setting and must be enabled in the operating system. This feature only works when the computer is connected to AC power supply. • Disabled - Does not allow [...]

Option Description • Standard Charge • Express Charge (Default Setting) Module Bay Battery Charge Configuration • Standard – Fully charges your battery at a standard rate • Express Charge - The battery may be charged over a shorter period of time using Dell’s fast charging technology. NOTE: Battery settings may not be available for all [...]

Option Description • 10 seconds Table 10. Virtualization Support Option Description Virtualization This option specifies whether a Virtual Machine Monitor (VMM) can utilize the additional hardware capabilities provided by Intel Virtualization technology. • Enable Intel Virtualization Technology (Default Setting) VT for Direct I/O Enables or dis[...]

Table 13. System Logs Option Description BIOS events Displays the system event log and allows you to clear the log. Thermal Events Displays the thermal event logs and allows you clear the thermal event log. Power Events Displays the power event logs and allows you clear the power event log. Updating the BIOS It is recommended to update your BIOS (s[...]

Assigning a System Password and Setup Password You can assign a new System Password and/or Setup Password or change an existing System Password and/or Setup Password only when Password Status is Unlocked . If the Password Status is Locked , you cannot change the System Password. NOTE: If the password jumper is disabled, the existing System Password[...]

The computer reboots. 70[...]

4 Diagnostics If you experience a problem with your computer, run the ePSA diagnostics before contacting Dell for technical assistance. The purpose of running diagnostics is to test your computer's hardware without requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel [...]

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5 Troubleshooting Your Computer You can troubleshoot your computer using indicators like Diagnostic Lights, Beep Codes, and Error Messages during the operation of the computer. Device Status Lights Table 14. Device Status Lights Turns on when you turn on the computer and blinks when the computer is in a power management mode. Turns on when the comp[...]

Battery Status Lights If the computer is connected to an electrical outlet, the battery light operates as follows: Alternately blinking amber light and white light An unauthenticated or unsupported non-Dell AC adapter is attached to your laptop. Alternately blinking amber light with steady white light Temporary battery failure with AC adapter prese[...]

Table 17. Processor Feature Specification Processor type • Intel Core i5 and i7 Dual Core • Intel Core i7 Quad Extreme • Intel Core i7 Quad Core L1 cache Up to 32 KB cache depending on processor type L2 cache Up to 256 KB cache depending on processor type L3 cache Up to 8 MB cache depending on processor type Table 18. Memory Feature Specifica[...]

Feature Specification • Nvidia Quadro K5100M, 8GB GDDR5 VRAM Table 20. Audio Feature Specification Integrated dual-channel High-Definition audio Table 21. Communication Feature Specification Network adapter network interface card capable of 10/100/1000 Mb/s communication Wireless • internal wireless local area network (WLAN) • internal wirele[...]

Table 24. Display Feature M4800 M6800 Type • HD (1366 X 768) • FHD (1920 X 1080) • QHD+( 3200 X1800) • HD+ (1600 X 900) • FHD (1920 X 1080) Size 15.6 inches 17.3 inches Dimensions: Height 210 mm (8.26 inches) 270.60 mm (10.65 inches) Width 359.80 mm (14.16 inches) 416.70 mm (16.40 inches) Diagonal 396.24 mm (15.60 inches) 439.42 mm (17.3 [...]

Feature Specification • Japan: 90 keys Layout QWERTY/AZERTY/Kanji Table 26. Touchpad Feature Specification Active Area: X-axis 80.00 mm Y-axis 40.50 mm Table 27. Camera Feature Specification Type CMOS Sensor Still Resolution 1280 x 720 Pixels ( Maximum ) Video Resolution 1280 x 720 Pixels @ 30 Frame Per Seconds ( Maximum ) Diagonal 74 degrees Tab[...]

Table 29. Battery Feature Specification Type lithium ion Dimensions (6-cell / 9-cell / 9-cell long cycle life (LCL)): Depth 82.60 mm (3.25 inches) Height 190.65 mm (7.50 inches) Width 20 mm (0.78 inches) Weight • 6-cell - 345 g (0.76 lb) — (only M4800) • 9-cell /9-cell LCL - 535 g (1.18 lb) Voltage 11.10 V Temperature range: Operating • Cha[...]

Table 31. Contactless Smart Card Feature Specification Supported Smart Cards and Technologies • ISO14443A — 160 kbps, 212 kbps, 424 kbps, and 848 kbps • ISO14443B — 160 kbps, 212 kbps, 424 kbps, and 848 kbps • ISO15693 • HID iClass • FIPS201 • NXP Desfire Table 32. Physical Dimension Physical M4800 M6800 Height: Touch • Front: 36.[...]

Feature Specification Non-operating 163 G, 2 ms Altitude: Storage 0 m to 10668 m (0 ft to 35,000 ft) Airborne contaminant level G1 or lower as defined by ANSI/ISA-S71.04-1985 81[...]

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6 Contacting Dell Contacting Dell NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be avail[...]