Dell N4020 manual

SETUP GUIDE INSPIRON ™[...]

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SETUP GUIDE Regulatory model: P07G series Regulatory type: P07G001; P07G003 INSPIRON ™[...]

Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer . CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A W ARNING indicates a potential for property damage, personal injury , or death. If you purcha[...]

3 Setting Up Y our Inspiron Laptop . . . . . . . . . . 5 Before Setting Up Y our Computer . . . . . . . . . 5 Connect the AC Adapter . . . . . . . . . . . . . . . . 6 Connect the Network Cable (Optional) . . . . . 7 Press the Power Button . . . . . . . . . . . . . . . . . 8 Set Up the Operating System . . . . . . . . . . . . . 9 Create System Recov[...]

4 Contents Using Support T ools . . . . . . . . . . . . . . . . . . . 4 8 Dell Support Center . . . . . . . . . . . . . . . . . . . . 4 8 My Dell Downloads . . . . . . . . . . . . . . . . . . . . 4 9 System Messages . . . . . . . . . . . . . . . . . . . . . 4 9 Hardware T roubleshooter . . . . . . . . . . . . . . . 5 1 Dell Diagnostics . . . . . . [...]

5 This section provides information about setting up your Dell ™ Inspiron ™ laptop. Before Setting Up Y our Computer When positioning your computer , ensure that you allow easy access to a power source, adequate ventilation, and a level surface to place your computer . Restricting airflow around your laptop may cause it to overheat. T o prevent[...]

6 Setting Up Y our Inspiron Laptop Connect the AC Adapter Connect the AC adapter to the computer and then plug it into an electrical outlet or surge protector . WARNING: The AC adapter works with electrical outlets worldwide. However , power connectors and power strips vary among countries. Using an incompatible cable or improperly connecting the c[...]

7 Setting Up Y our Inspiron Laptop Connect the Network Cable (Optional) T o use a wired network connection, connect the network cable.[...]

8 Setting Up Y our Inspiron Laptop Press the Power Button[...]

9 Setting Up Y our Inspiron Laptop Set Up the Operating System Y our Dell computer is preconfigured with the operating system you selected at the time of purchase. Set Up Microsoft Windows T o set up Microsoft ® Windows ® for the first time, follow the instructions on the screen. These steps are mandatory and may take some time to complete. The W[...]

10 Setting Up Y our Inspiron Laptop Create System Recovery Media (Recommended) NOTE: It is recommended that you create a system recovery media as soon as you set up Microsoft Windows. The system recovery media can be used to restore your computer to the operating state it was in when you purchased the computer , while preserving data files (without[...]

11 Setting Up Y our Inspiron Laptop T o create a system recovery media: Ensure that the AC adapter is connected (see “Connect the AC Adapter” on page 1. 6 ). Insert the disc or USB key in the computer . 2. Click 3. Start → Programs → Dell DataSafe Local Backup . Click 4. Create Recovery Media . Follow the instructions on the screen. 5. NOTE[...]

12 Setting Up Y our Inspiron Laptop Enable or Disable Wireless (Optional)[...]

13 Setting Up Y our Inspiron Laptop NOTE: The wireless feature is available on your computer only if you ordered a WLAN card at the time of purchase. For more information on the cards supported by your computer , see “Specifications” on page 76. T o enable wireless: Ensure that your computer is turned on. 1. Press the wireless key 2. on the fun[...]

14 Setting Up Y our Inspiron Laptop Connect to the Internet (Optional) T o connect to the Internet, you need an external modem or network connection and an Internet Service Provider (ISP). If an external USB modem or WLAN adapter is not a part of your original order , you can purchase one at www .dell.com . Setting Up a Wired Connection If you are [...]

15 Setting Up Y our Inspiron Laptop Setting Up a Wireless Connection NOTE: T o set up your wireless router , see the documentation that shipped with your router . Before you can use your wireless Internet connection, you need to connect to your wireless router . T o set up your connection to a wireless router: Windows Vista ® Ensure that wireless [...]

16 Setting Up Y our Inspiron Laptop Setting Up Y our Internet Connection ISPs and ISP offerings vary by country . Contact your ISP for offerings available in your country . If you cannot connect to the Internet but have successfully connected in the past, the ISP might have a service outage. Contact your ISP to check the service status, or try conn[...]

17 Setting Up Y our Inspiron Laptop Windows 7 Save and close any open files, and exit any 1. open programs. Click 2. Start → Control Panel . In the search box, type 3. network , and then click Network and Sharing Center → Set up a new connection or network → Connect to the Internet . The Connect to the Internet window appears. NOTE: If you do[...]

18 Using Y our Inspiron Laptop This section provides information about the features available on your Inspiron ™ laptop. Right V iew Features 1 2 3 4 INSPIRON[...]

19 Using Y our Inspiron Laptop 1 Audio out/Headphone connector — Connects to a pair of headphones or to a powered speaker or sound system. 2 Audio in/Microphone connector — Connects to a microphone or inputs signal for use with audio programs. 3 USB 2.0 connectors (2) — Connect to USB devices, such as a mouse, keyboard, printer , external dri[...]

20 Using Y our Inspiron Laptop Left V iew Features 1 2 3 4 5 6[...]

21 Using Y our Inspiron Laptop 1 AC adapter connector — Connects to the AC adapter to power the computer and charge the battery . 2 USB 2.0 connector — Connects to USB devices, such as a mouse, keyboard, printer , external drive, or MP3 player . 3 Network connector — Connects your computer to a network or a broadband device if you are using a[...]

22 Using Y our Inspiron Laptop Front V iew Features 1 2 3 4 5[...]

23 Using Y our Inspiron Laptop 1 Power indicator light — Indicates the power states. For more information on the power indicator light, see “Status Lights and Indicators” on page 24. 2 Hard drive activity light — T urns on when the computer reads or writes data. A white light indicates hard drive activity . CAUTION: T o avoid loss of data, [...]

24 Using Y our Inspiron Laptop Status Lights and Indicators Battery Status Light Indicator light status Computer state(s) Battery charge level AC adapter solid white on/standby/off/ hibernate <=98% off on/standby/off/ hibernate >98% Battery solid amber on/standby <=10% off on/standby/off/ hibernate off/hibernate >10% <=10% NOTE: The [...]

25 Using Y our Inspiron Laptop Power Indicator Light Indicator light status Computer state(s) solid white breathing white off on standby off/hibernate NOTE: For information on power problems, see “Power Problems” on page 43.[...]

26 Using Y our Inspiron Laptop Computer Base and Keyboard Features 3 4 1 2[...]

27 Using Y our Inspiron Laptop 1 Power button — T urns the computer on or off when pressed. 2 Function key row — The wireless enable or disable key , brightness increase and decrease keys, multimedia keys, and the touch pad enable or disable key are located in this row . For more information on the multimedia keys, see “Multimedia Control Key[...]

28 Using Y our Inspiron Laptop T ouch Pad Gestures Zoom Allows you to increase or decrease the magnification of the screen content. The zoom feature includes: One finger zoom — Allows you to zoom in or out. T o zoom in: T o zoom out: Move a finger up in the zoom zone (extreme left of the touch pad). Move a finger down in the zoom zone (extreme le[...]

29 Using Y our Inspiron Laptop Scroll Circular scroll — Allows you to scroll up or down, and right or left. T o scroll up or down: T o scroll right or left: Move a finger in the vertical scroll zone (extreme right of the touch pad), in a clockwise circular motion to scroll up or counterclockwise circular motion to scroll down. Move a finger in th[...]

30 Using Y our Inspiron Laptop Multimedia Control Keys The multimedia control keys are located on the function key row on the keyboard. T o use the multimedia controls, press the required key . Y ou can configure the multimedia control keys on the keyboard using the System Setup (BIOS) Utility or the Windows Mobility Center . System Setup (BIOS) Ut[...]

31 Using Y our Inspiron Laptop Mute the sound Play the previous track or chapter Decrease the volume level Play or pause Increase the volume level Play the next track or chapter[...]

32 Using Y our Inspiron Laptop Using the Optical Drive CAUTION: Do not press down on the optical drive tray when you open or close it. Keep the optical drive tray closed when you are not using the drive. CAUTION: Do not move the computer while playing or recording a disc. This optical drive plays or records CDs and DVDs. Ensure that the side with p[...]

33 Using Y our Inspiron Laptop 1 3 4 2 1 disc 2 spindle 3 optical drive tray 4 eject button[...]

34 Using Y our Inspiron Laptop Display Features 1 2 3[...]

35 Using Y our Inspiron Laptop 1 Camera activity indicator — Indicates if the camera is on or off. A solid white light indicates camera activity . 2 Camera — Built‑in camera for video capture, conferencing, and chat. 3 Display — Y our display can vary based on selections you made when purchasing your computer . For more information about di[...]

36 Using Y our Inspiron Laptop Removing and Replacing the Battery WARNING: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer . WARNING: Using an incompatible battery may increase the risk of fire or explosion. This computer should only use a battery purchased from Dell. Do not use[...]

37 Using Y our Inspiron Laptop 1 2 1 battery release latch 2 battery[...]

38 Using Y our Inspiron Laptop Software Features NOTE: For more information about the features described in this section, see the Dell T echnology Guide on your hard drive or at support.dell.com/manuals . Productivity and Communication Y ou can use your computer to create presentations, brochures, greeting cards, fliers, and spreadsheets. Y ou can [...]

39 Using Y our Inspiron Laptop Dell DataSafe Online Backup NOTE: Dell DataSafe Online may not be available in all regions. NOTE: A broadband connection is recommended for fast upload/download speeds. Dell DataSafe Online is an automated backup and recovery service that helps protect your data and other important files from catastrophic incidents li[...]

40 Using Y our Inspiron Laptop Dell Dock The Dell Dock is a group of icons that provides easy access to frequently‑used applications, files, and folders. Y ou can personalize the Dock by: Adding or removing icons • Grouping related icons into categories • Changing the color and location of the Dock • Changing the behavior of the ic[...]

41 This section provides troubleshooting information for your computer . If you cannot solve your problem using the following guidelines, see “Using Support T ools” on page 48 or “Contacting Dell” on page 7 2. WARNING: Only trained service personnel should remove the computer cover . See the Service Manual at support.dell.com/manuals for ad[...]

42 Solving Problems Network Problems Wireless Connections If the wireless network connection is lost — The wireless router is offline or wireless has been disabled on the computer . Ensure that wireless is enabled on your • computer (see “Enable or Disable Wireless” on page 12 ). Check your wireless router to ensure it is • powered [...]

43 Solving Problems Power Problems If the power indicator light is off — The computer is turned off, in hibernate mode, or not receiving power . Press the power button. The computer • resumes normal operation if it is off or in hibernate mode. Reseat the AC adapter into both the power • connector on the computer and the electrical outle[...]

44 Solving Problems If the display is not responding, press the • power button until the computer turns off and then turn it back on. If the problem persists, contact Dell (see • “Contacting Dell” on page 72 ). If you encounter interference that hinders reception on your computer — An unwanted signal is creating interference by inte[...]

45 Solving Problems If you experience other memory problems — Run the Dell Diagnostics (see “Dell • Diagnostics” on page 51 ). If th e pro ble m per si sts , c on tac t Del l ( se e • “Contacting Dell” on page 72 ). Lockups and Software Problems If the computer does not start up — Ensure that the AC adapter is firmly connected[...]

46 Solving Problems If the computer stops responding or a solid blue screen appears — CAUTION: Y ou might lose data if you are unable to perform an operating system shutdown. If you are unable to get a response by pressing a k ey on you r k eyb oar d o r m ovi ng you r m ous e, press the power button for at least 8 to 10 seconds until the compute[...]

47 Solving Problems Windows 7 Click 1. Start → Control Panel → Programs → Run programs made for previous versions of Windows . In the welcome screen, click 2. Next . Follow the instructions on the screen. 3. If you have other software problems — Back up your files immediately . • Use a virus‑scanning program to check the • hard [...]

48 Dell Support Center The Dell Support Center helps you find the service, support, and system‑specific information you need. T o launch the application, click the icon in the taskbar . The Dell Support Center home page displays your computer’ s model number , service tag, express service code, and service contact information. The home page als[...]

49 Using Support T ools My Dell Downloads NOTE: My Dell Downloads may not be available in all regions. Some of the software pre‑installed on your new computer do not include a backup CD or DVD. This software is available at My Dell Downloads. From this website you can download available software for reinstallation or create your own backup media.[...]

50 Using Support T ools CMOS checksum error — Possible system board failure or RTC battery low . Replace the battery (see the Service Manual at support.dell.com/ma nu al s) or contact Dell (see “Contacting Dell” on page 72 ). CPU fan failure — CPU fan has failed. Replace the CPU fan (see the Service Manual at support.dell.com/ma nu al s) . [...]

51 Using Support T ools Hardware T roubleshooter If a device is either not detected during the operating system setup or is detected but incorrectly configured, you can use the Hardware T roubleshooter to resolve the incompatibility . T o start the Hardware T roubleshooter: Click 1. Start → Help and Support . T ype 2. hardware troubleshooter in t[...]

52 Using Support T ools Starting Dell Diagnostics From Y our Hard Drive The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive. NOTE: If your computer cannot display a screen image, contact Dell (see “Contacting Dell” on page 72 ). Ensure that the computer is connected to an 1. electrical outlet that is know[...]

53 Using Support T ools If you are experiencing memory issues, c. press <y>, otherwise press <n>. The following message is displayed: “Booting Dell Diagnostic Utility Partition. Press any key to continue . ” Press any key to go to the d. Choose An Option window . If PSA is not invoked: Press any key to start the Dell Diagnostics fro[...]

54 Using Support T ools Starting Dell Diagnostics From the Drivers and Utilities Disc NOTE: The Drivers and Utilities disc may not ship with your computer . Insert the 1. Drivers and Utilities disc. Shut down and restart the computer . 2. When the DELL ™ logo appears, press <F12> immediately . NOTE: If you wait too long and the operating sy[...]

55 Using Support T ools NOTE: The Service T ag for your computer is displayed at the top of each test screen. The Service T ag helps you identify your computer when you contact Dell. When the tests complete, close the test 9. screen to return to the Choose An Option window . T o exit the Dell Diagnostics and to restart the 10. computer , click Exit[...]

56 Y ou can restore the operating system on your computer using any of the following options: CAUTION: Using Dell Factory Image Restore or the Operating System disc permanently deletes all data files on your computer . If possible, backup your data files before using these options. Option Use System Restore as the first solution Dell DataSafe Local[...]

57 Restoring Y our Operating System System Restore The Windows operating systems provide a System Restore option which allows you to return your computer to an earlier operating state (without affecting data files) if changes to the hardware, software, or other system settings have left the computer in an undesirable operating state. Any changes th[...]

58 Restoring Y our Operating System Undoing the Last System Restore NOTE: Before you undo the last system restore, save and close all open files and exit any open programs. Do not alter , open, or delete any files or programs until the system restoration is complete. Click 1. Start . In the search box, type 2. System Restore and press <Enter>[...]

59 Restoring Y our Operating System Y ou can use Dell DataSafe Local Backup to restore your hard drive to the operating state it was in when you purchased your computer , while preserving the data files. Dell DataSafe Local Backup allows you to: Backup and restore your computer to an • earlier operating state Create system recovery media •?[...]

60 Restoring Y our Operating System Upgrading to Dell DataSafe Local Backup Professional NOTE: Dell DataSafe Local Backup Professional may be installed on your computer , if you ordered it at the time of purchase. Dell DataSafe Local Backup Professional provides additional features that allow you to: Backup and restore your computer based on •[...]

61 Restoring Y our Operating System System Recovery Media CAUTION: Although the system recovery media is designed to preserve the data files on your computer , it is recommended that you backup your data files before using the system recovery media. Y ou can use the system recovery media, created using Dell DataSafe Local Backup, to return your har[...]

62 Restoring Y our Operating System Dell Factory Image Restore CAUTION: Using Dell Factory Image Restore permanently deletes all data on the hard drive and removes any programs or drivers installed after you received your computer . If possible, back up the data before using this option. Use Dell Factory Image Restore only if System Restore did not[...]

63 Restoring Y our Operating System Starting Dell Factory Image Restore T urn on the computer . 1. When the DELL 2. ™ logo appears, press <F8> several times to access the Advanced Boot Options window . NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft ® Windows ® desktop; then, [...]

64 If you experience a problem with your computer , you can complete the following steps to diagnose and troubleshoot the problem: See “Solving Problems” on page 1. 41 for information and procedures that pertain to the problem your computer is experiencing. See the 2. Dell T echnology Guide on your hard drive or at support.dell.com/manuals for [...]

65 Getting Help T echnical Support and Customer Service Dell’ s support service is available to answer your questions about Dell hardware. Our support staff use computer ‑based diagnostics to provide fast, accurate answers. T o contact Dell’ s support service, see “Before Y ou Call” on page 70 and then see the contact information for your[...]

66 Getting Help Online Services Y ou can learn about Dell products and services on the following websites: www .dell.com • www .dell.com/ap • (Asian/Pacific countries only) www .dell.com/jp • (Japan only) www .euro.dell.com • (Europe only) www .dell.com/la • (Latin American and Caribbean countries) www .dell.ca • (Cana[...]

67 Getting Help Automated Order -Status Service T o check on the status of any Dell products that you have ordered, you can go to support.dell.com , or you can call the automated order ‑status service. A recording prompts you for the information needed to locate and report on your order . If you have a problem with your order , such as missing pa[...]

68 Getting Help Returning Items for Repair Under W arranty or for Credit Prepare all items being returned, whether for repair or credit, as follows: NOTE: Before you return the product to Dell, make sure to back up any data on the hard drive and on any other storage device in the product. Remove any and all confidential, proprietary and personal in[...]

69 Getting Help Pack the equipment to be returned in the 5. original (or equivalent) packing materials. NOTE: Y ou are responsible for paying shipping expenses. Y ou are also responsible for insuring any product returned, and you assume the risk of loss during shipment to Dell. Collect On Delivery (C.O.D.) packages are not accepted. NOTE: Returns t[...]

70 Getting Help Before Y ou Call NOTE: Have your Express Service Code ready when you call. The code helps Dell’ s automated‑support telephone system direct your call more efficiently . Y ou may also be asked for your Service T ag. Locating Y our Service T ag The Service T ag for your computer can be found on a label at the bottom of your comput[...]

71 Getting Help Remember to fill out the following Diagnostic Checklist. If possible, turn on your computer before you call Dell for assistance and call from a telephone at or near the computer . Y ou may be asked to type some commands at the keyboard, relay detailed information during operations, or try other troubleshooting steps possible only at[...]

72 Getting Help See your operating system documentation to determine the contents of the computer’ s start‑up files. If the computer is connected to a printer , print each file. Otherwise, record the contents of each file before calling Dell. Error message, beep code, or diagnostic • code: Description of problem and troubleshooting • [...]

73 Getting Help T o contact Dell for sales, technical support, or customer service issues: Visit 1. www .dell.com/contactdell . Select your country or region. 2. Select the appropriate service or support link 3. based on your requirement. Choose the method of contacting Dell that is 4. convenient for you.[...]

74 Finding More Information and Resources If you need to: See: reinstall your operating system “System Recovery Media” on page 61 run a diagnostic program for your computer “Dell Diagnostics” on page 51 reinstall laptop system software “My Dell Downloads” on page 49 find more information about the Microsoft ® Windows ® operating syste[...]

75 Finding More Information and Resources If you need to: See: find safety best practices information for your computer review W arranty information, T erms and Conditions (U.S. only), Safety instructions, Regulatory information, Ergonomics information, and End User License Agreement the safety and regulatory documents that shipped with your comput[...]

76 Computer Model Dell ™ Inspiron ™ N4020/N4030 Memory Memory module connector two user ‑accessible SODIMM connectors Memory module capacities 1 GB, 2 GB, and 4 GB Memory type 1333 MHz SODIMM DDR3 Minimum memory 1 GB Memory Maximum memory 4 GB Possible memory configurations 2 GB, 3 GB, 4 GB, and 6 GB NOTE: For instructions on upgrading the me[...]

77 Specications Processor Inspiron N4020 Intel ® Pentium ® Dual‑Core Intel Celeron ® Dual‑Core Intel Celeron Inspiron N4030 Intel Core ™ i3 Intel Pentium Dual‑Core Intel Celeron System Chipset Inspiron N4020 Mobile Intel Express GM45+ICH9M Inspiron N4030 Mobile Intel 5 Series Express Chipset HM57 Video UMA Inspiron N4020 Video control[...]

78 Specications Connectors Audio one microphone‑in connector , one stereo headphones/speakers connector , and one analog microphone Mini‑Card one half‑size Mini‑Card slot Network adapter one RJ45 connector USB three four ‑pin USB 2.0‑compliant connectors Media Card Reader one 5‑in‑1 slot Video one 15‑hole connector Media Card R[...]

79 Specications Audio Audio controller IDT 92HD79B1 Speaker 2 x 1 watt speakers V olume controls software program menus and media controls Camera Pixel 0.3 megapixel Video resolution 640 x 480 at 30 fps (maximum) Keyboard Number of keys 86 (U.S. and Canada); 87 (Europe); 90 (Japan); 87 (Brazil) Display T ype 14.0” HD WLED T rueLife Dimensions [...]

80 Specications Display Controls brightness can be controlled through keyboard shortcuts (see the Dell T echnology Guide for more information) T ouch Pad X/Y position resolution (graphics table mode) 240 cpi Size Width 90.00 mm (3.54 inches) sensor ‑active area Height 46.00 mm (1.81 inches) rectangle Battery 4‑cell/6‑cell lithium ion Heigh[...]

81 Specications AC Adapter NOTE: Use only AC adapters specified for use with your computer . See the safety information that shipped with your computer . Input voltage 100–240 V AC Input current 1.5 A/1.6 A/1.7 A Input frequency 50–60 Hz Output power 65 W or 90 W Output current 65 W 4.43 A (maximum at 4‑second pulse) 3.34 A (continuous) 90[...]

82 Specications Computer Environment T emperature range Operating 0° to 35°C (32° to 95°F) Storage –40° to 65°C (–40° to 149°F) Relative humidity (maximum) Operating 10% to 90% (noncondensing) Storage 5% to 95% (noncondensing) Maximum vibration (using a random vibration spectrum that simulates user environment) Operating 0.66 GRMS No[...]

83 Appendix Macrovision Product Notice This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation, and is[...]

84 Appendix Information for NOM, or Official Mexican Standard (Only for Mexico) The following information is provided in the device(s) described in this document in accordance with the requirements of the Official Mexican Standard (NOM): Importer: Dell México S.A. de C.V . Paseo de la Reforma 2620 – Flat 11° Col. Lomas Altas 11950 México, D.F [...]

85 A airflow , allowing 5 C calling Dell 70 CDs, playing and creating 38 computer capabilities 38 computer , setting up 5 Contacting Dell online 72 customer service 65 D damage, avoiding 5 DellConnect 65 Dell DataSafe Online Backup 39 Dell Diagnostics 51 Dell Support Center 48 Diagnostic Checklist 71 drivers and downloads 75 DVDs, playing and creat[...]

86 Index help getting assistance and support 64 I Internet connection 14 ISP Internet Service Provider 14 M memory problems solving 44 N network connection fixing 42 P power problems, solving 42 power strips, using 6 problems, solving 41 products information and purchasing 67 R resources, finding more 74 restoring factory image 62 S setup, before y[...]

87 Index System Messages 49 system restoring options 56 T T ouch Pad Gestures 28 V ventilation, ensuring 5 W warranty returns 68 Windows Program Compatibility Wizard 46 setup 9 wired network network cable, connecting 7 wireless network connection 15[...]

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0 P 1 M 4 9 A 0 0 Printed in the U.S.A. www .dell. com | support.dell. com[...]