Dell NHPXD manual

SETUP GUIDE INSPIRON ™[...]

[...]

SETUP GUIDE Regulatory model: P10S Regulatory type: P10S001 INSPIRON ™[...]

Notes, Cautions, and W arnings NOTE: A NOTE indicates important information that helps you make better use of your computer . CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A W ARNING indicates a potential for property damage, personal injury , or death. If you purch[...]

3 Setting Up Y our Inspiron Laptop . . . . . . . . . . 5 Before Setting Up Y our Computer . . . . . . . . . 5 Connect the AC Adapter . . . . . . . . . . . . . . . . . 6 Connect the Network Cable (Optional) . . . . . 7 Press the Power Button . . . . . . . . . . . . . . . . . 8 Set Up the Operating System . . . . . . . . . . . . . 9 Create System Rec[...]

4 Contents Memory Problems . . . . . . . . . . . . . . . . . . . . . 4 4 Lockups and Software Problems . . . . . . . . . 4 4 Using Support T ools . . . . . . . . . . . . . . . . . . . 4 7 Dell Support Center . . . . . . . . . . . . . . . . . . . . 4 7 My Dell Downloads . . . . . . . . . . . . . . . . . . . . 4 8 System Messages . . . . . . . . . . [...]

5 This section provides information about setting up your Dell ™ Inspiron ™ laptop. Before Setting Up Y our Computer When positioning your computer , ensure that you allow easy access to a power source, adequate ventilation, and a level surface to place your computer . Restricting airflow around your Inspiron laptop may cause it to overheat. T [...]

6 Setting Up Y our Inspiron Laptop Connect the AC Adapter Connect the AC adapter to the computer and then plug it into an electrical outlet or surge protector . WARNING: The AC adapter works with electrical outlets worldwide. However , power connectors and power strips vary among countries. Using an incompatible cable or improperly connecting the c[...]

7 Setting Up Y our Inspiron Laptop Connect the Network Cable (Optional) T o use a wired network connection, connect the network cable.[...]

8 Setting Up Y our Inspiron Laptop Press the Power Button[...]

9 Setting Up Y our Inspiron Laptop Set Up the Operating System Y our Dell computer is preconfigured with the operating system you selected at the time of purchase. Set Up Microsoft ® Windows ® T o set up Windows for the first time, follow the instructions on the screen. These steps are mandatory and may take some time to complete. The Windows set[...]

10 Setting Up Y our Inspiron Laptop Create System Recovery Media (Recommended) NOTE: It is recommended that you create a system recovery media as soon as you set up Microsoft Windows. The system recovery media can be used to restore your computer to the operating state it was in when you purchased the computer , while preserving data files (without[...]

11 Setting Up Y our Inspiron Laptop T o create a system recovery media: Ensure that the AC adapter is connected (see “Connect the AC Adapter” on page 1. 6 ). Insert the disc or USB key in the computer . 2. Click 3. Start → Programs → Dell DataSafe Local Backup . Click 4. Create Recovery Media . Follow the instructions on the screen. 5. NOTE[...]

12 Setting Up Y our Inspiron Laptop Enable or Disable Wireless (Optional)[...]

13 Setting Up Y our Inspiron Laptop NOTE: The wireless feature is available on your computer only if you ordered a WLAN card at the time of purchase. For more information on the cards supported by your computer , see “Specifications” on page 72. T o enable wireless: Ensure that your computer is turned on. 1. Press the wireless key 2. on the key[...]

14 Setting Up Y our Inspiron Laptop Set Up Wireless Display (Optional) NOTE: Wireless display may not be supported on all computers. Wireless display can only be set up on computers with: Processors Intel ® Core ™ i3 and above Video controller Intel HD graphics WLAN card Intel ® Centrino ® 6200 or Intel Centrino Advanced-N + WiMAX 6250 Operati[...]

15 Setting Up Y our Inspiron Laptop Enter the security code that appears on 9. your TV . T o enable wireless display: Click the Intel 1. ® Wireless Display icon on the desktop. The Intel ® Wireless Display window appears. Select 2. Connect to Existing Adapter . NOTE: For more information about wireless display , see the wireless display adapter d[...]

16 Setting Up Y our Inspiron Laptop Connect the External Optical Drive (Optional) NOTE: Y our computer does not have an internal optical drive. Use an external optical drive for the procedures that involve discs. Connect the external optical drive to the USB connectors on your computer .[...]

17 Setting Up Y our Inspiron Laptop Connect to the Internet (Optional) T o connect to the Internet, you need an external modem or network connection and an Internet Service Provider (ISP). If an external USB modem or WLAN adapter is not a part of your original order , you can purchase one at www .dell.com . Setting Up a Wired Connection If you are [...]

18 Setting Up Y our Inspiron Laptop Windows ® 7 Ensure that wireless is enabled on your 1. computer (see “Enable or Disable Wireless” on page 12 ). Save and close any open files, and exit any 2. open programs. Click 3. Start → Control Panel . In the search box, type 4. network , and then click Network and Sharing Center → Connect to a netw[...]

19 Setting Up Y our Inspiron Laptop T o set up your Internet connection: Windows Vista Save and close any open files, and exit any 1. open programs. Click 2. Start → Control Panel . In the search box, type 3. network , and then click Network and Sharing Center → Set up a connection or network → Connect to the Internet . The Connect to the Int[...]

20 Using Y our Inspiron Laptop This section provides information about the features available on your Inspiron laptop. Right V iew Features 1 2 3 4 5 INSPIRON[...]

21 Using Y our Inspiron Laptop 1 7-in-1 Media Card Reader — Provides a fast and convenient way to view and share digital photos, music, videos, and documents stored on memory cards. NOTE: Y our computer ships with a plastic blank installed in the media card slot. Blanks protect unused slots from dust and other particles. Save the blank for use wh[...]

22 Using Y our Inspiron Laptop Left V iew Features 1 2 3[...]

23 Using Y our Inspiron Laptop 1 Security cable slot — Attaches a commercially available security cable to the computer . NOTE: Before you buy a security cable, ensure that the cable fits into the security cable slot on your computer . 2 HDMI connector — Connects to a TV for both 5.1 audio and video signals. NOTE: When used with a monitor , onl[...]

24 Using Y our Inspiron Laptop Front V iew Features 1 2 3 1 Power indicator light — Indicates the power states. For more information on the power button light, see “Status Lights and Indicators” on page 26. 2 Hard drive activity light — T urns on when the computer reads or writes data. A solid white light indicates hard drive activity . CAU[...]

25 Using Y our Inspiron Laptop Back V iew Features 1 2 1 AC adapter connector — Connects to the AC adapter to power the computer and charge the battery . 2 VGA connector — Connects to a monitor or projector .[...]

26 Using Y our Inspiron Laptop Status Lights and Indicators Battery Status Light NOTE: The battery is charging when the computer is powered using the AC adapter . Indicator light status Computer state(s) Battery charge level AC adapter solid white on/standby/off/ hibernate <=98% off on/standby/off/ hibernate >98% Battery solid amber on/standb[...]

27 Using Y our Inspiron Laptop Power Button Light/Power Indicator Light Indicator light status Computer state(s) solid white breathing white off on standby off/hibernate NOTE: For information on power problems, see “Power Problems” on page 42.[...]

28 Using Y our Inspiron Laptop Computer Base and Keyboard Features 5 4 3 1 2[...]

29 Using Y our Inspiron Laptop 1 Power button and light — The light on the button indicates the power states. For more information on the power button light, see “Status Lights and Indicators” on page 26. 2 Function key row — The wireless enable and disable key , brightness increase and decrease keys, multimedia keys, and the touch pad enab[...]

30 Using Y our Inspiron Laptop T ouch Pad Gestures Scroll Allows you to scroll through content. The scroll feature includes: Auto Scroll V ertical — Allows you to scroll up or down on the active window . Move two fingers up or down at a fast pace to activate vertical auto scrolling. T ap on the touch pad to stop auto scrolling. Auto Scroll Horizo[...]

31 Using Y our Inspiron Laptop Zoom Allows you to increase or decrease the magnification of the screen content. The zoom feature includes: Pinch — Allows you to zoom in or zoom out by moving two fingers apart or bringing them closer together on the touch pad. T o zoom in: Move two fingers apart to enlarge the view of the active window . T o zoom [...]

32 Using Y our Inspiron Laptop Multimedia Control Keys The multimedia control keys are located on the function key row on the keyboard. T o use the multimedia controls, press the required key . Y ou can configure the multimedia control keys on the keyboard using the System Setup (BIOS) Utility or the Windows Mobility Center . System Setup (BIOS) Ut[...]

33 Using Y our Inspiron Laptop Mute the sound Play the previous track or chapter Decrease the volume level Play or pause Increase the volume level Play the next track or chapter[...]

34 Using Y our Inspiron Laptop Display Features 1 2 3[...]

35 Using Y our Inspiron Laptop 1 Camera activity indicator — T urns on when the camera is active. A solid white light indicates camera activity . 2 Camera — Built-in camera for video capture, conferencing, and chat. 3 Display — Y our display can vary based on selections you made when purchasing your computer . For more information about displ[...]

36 Using Y our Inspiron Laptop Removing and Replacing the Battery WARNING: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer . WARNING: Using an incompatible battery may increase the risk of fire or explosion. This computer should only use a battery purchased from Dell. Do not use[...]

37 Using Y our Inspiron Laptop 1 battery lock latch 2 battery 3 battery release latch 2 3 1[...]

38 Using Y our Inspiron Laptop Software Features NOTE: For more information about the features described in this section, see the Dell T echnology Guide on your hard drive or at support.dell.com/manuals . FastAccess Facial Recognition Y ou r c omp ute r m ay hav e t he Fas tAc ces s f aci al rec ogn iti on fea tur e. Thi s f eat ure he lps ke ep yo[...]

39 Using Y our Inspiron Laptop Entertainment and Multimedia NOTE: Y our computer does not have an internal optical drive. Use an external optical drive or any external storage device for the procedures that involve discs. Y ou can use your computer to watch videos, play games, create your own CDs/DVDs, listen to music and Internet radio stations. Y[...]

40 Using Y our Inspiron Laptop Dell Dock The Dell Dock is a group of icons that provides easy access to frequently-used applications, files, and folders. Y ou can personalize the Dock by: Adding or removing icons • Grouping related icons into categories • Changing the color and location of the Dock • Changing the behavior of the icon[...]

41 This section provides troubleshooting information for your computer . If you cannot solve your problem using the following guidelines, see “Using Support T ools” on page 47 or “Contacting Dell” on page 6 9. WARNING: Only trained service personnel should remove the computer cover . See the Service Manual at support.dell.com/manuals for ad[...]

42 Solving Problems Network Problems Wireless Connections If the wireless network connection is lost — The wireless router is offline or wireless has been disabled on the computer . Ensure that wireless is enabled on your • computer (see “Enable or Disable Wireless” on page 12 ). Check your wireless router to ensure it is • powered [...]

43 Solving Problems T emporarily bypass power protection • devices, power strips, and power extension cables to verify that the computer turns on properly . Ensure that the electrical outlet is working • by testing it with another device, such as a lamp. Check the AC adapter cable connections. • If the AC adapter has a light, ensure [...]

44 Solving Problems Memory Problems If you receive an insufficient memory message — Save and close any open files and exit any • open programs you are not using to see if that resolves the problem. See the software documentation for • minimum memory requirements. If necessary , install additional memory (see the Service Manual at suppor[...]

45 Solving Problems If the computer stops responding or a solid blue screen appears — CAUTION: Y ou might lose data if you are unable to perform an operating system shutdown. If you are unable to get a response by pressing a k ey on you r k eyb oar d o r m ovi ng you r m ous e, press the power button for at least 8 to 10 seconds until the compute[...]

46 Solving Problems Check the software documentation or • contact the software manufacturer for troubleshooting information: Ensure that the program is compatible – with the operating system installed on your computer . Ensure that your computer meets the – minimum hardware requirements needed to run the software. See the software document[...]

47 Dell Support Center The Dell Support Center helps you find the service, support, and system-specific information you need. T o launch the application, click the icon in the taskbar . The Dell Support Center home page displays your computer’ s model number , service tag, express service code, and service contact information. The home page also [...]

48 Using Support T ools My Dell Downloads NOTE: My Dell Downloads may not be available in all regions. Some of the software pre-installed on your new computer do not include a backup CD or DVD. This software is available at My Dell Downloads. From this web site you can download available software for reinstallation or create your own backup media. [...]

49 Using Support T ools CMOS checksum error — Possible system board failure or RTC battery low . Replace the battery (see the Service Manual at support.dell.com/manuals) or Contact Dell (see “Contacting Dell” on page 69 ). Hard-disk drive failure — Possible hard drive failure during POST . Contact Dell (see “Contacting Dell” on page 69 [...]

50 Using Support T ools Hardware T roubleshooter If a device is either not detected during the operating system setup or is detected but incorrectly configured, you can use the Hardware T roubleshooter to resolve the incompatibility . T o start the Hardware T roubleshooter: Click 1. Start → Help and Support . T ype 2. hardware troubleshooter in t[...]

51 Using Support T ools Starting Dell Diagnostics From Y our Hard Drive The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive. NOTE: If your computer cannot display a screen image, contact Dell (see “Contacting Dell” on page 69 ). Ensure that the computer is connected to an 1. electrical outlet that is know[...]

52 Using Support T ools If you are experiencing memory issues, c. press <y>, otherwise press <n>. The following message is displayed: “Booting Dell Diagnostic Utility Partition. Press any key to continue . ” Press any key to go to the d. Choose An Option window . If PSA is not invoked: Press any key to start the Dell Diagnostics fro[...]

53 Using Support T ools Insert the 1. Drivers and Utilities disc. Shut down and restart the computer . 2. When the DELL logo appears, press <F12> immediately . NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft ® Windows ® desktop; then, shut down your computer and try again. NOTE:[...]

54 Y ou can restore the operating system on your computer using any of the following options: CAUTION: Using Dell Factory Image Restore or the Operating System disc permanently deletes all data files on your computer . If possible, backup your data files before using these options. Option Use System Restore as the first solution Dell DataSafe Local[...]

55 Restoring Y our Operating System System Restore The Windows operating systems provide a System Restore option which allows you to return your computer to an earlier operating state (without affecting data files) if changes to the hardware, software, or other system settings have left the computer in an undesirable operating state. Any changes th[...]

56 Restoring Y our Operating System Undoing the Last System Restore NOTE: Before you undo the last system restore, save and close all open files and exit any open programs. Do not alter , open, or delete any files or programs until the system restoration is complete. Click 1. Start . In the search box, type 2. System Restore and press <Enter>[...]

57 Restoring Y our Operating System NOTE: If Dell DataSafe Local Backup is not available on your computer , use Dell Factory Image Restore (see “Dell Factory Image Restore” on page 60 ) to restore your operating system. Y ou can use Dell DataSafe Local Backup to restore your hard drive to the operating state it was in when you purchased your co[...]

58 Restoring Y our Operating System Select 5. Repair Y our Computer . Select 6. Dell DataSafe Restore and Emergency Backup from the System Recovery Options menu and follow the instructions on the screen. NOTE: The restoration process might take an hour or more depending on the size of the data to be restored. NOTE: For more information, see the kno[...]

59 Restoring Y our Operating System System Recovery Media CAUTION: Although the system recovery media is designed to preserve the data files on your computer , it is recommended that you backup your data files before using the system recovery media. Y ou can use the system recovery media, created using Dell DataSafe Local Backup, to return your har[...]

60 Restoring Y our Operating System Dell Factory Image Restore CAUTION: Using Dell Factory Image Restore permanently deletes all data on the hard drive and removes any programs or drivers installed after you received your computer . If possible, back up the data before using this option. Use Dell Factory Image Restore only if System Restore did not[...]

61 Restoring Y our Operating System The 3. System Recovery Options window appears. Select a keyboard layout and click 4. Next . T o access the recovery options, log on as 5. a local user . T o access the command prompt, type administrator in the User name field, then click OK . Click 6. Dell Factory Image Restore . The Dell Factory Image Restore we[...]

62 If you experience a problem with your computer , you can complete the following steps to diagnose and troubleshoot the problem: See “Solving Problems” on page 1. 41 for information and procedures that pertain to the problem your computer is experiencing. See the 2. Dell T echnology Guide on your hard drive or at support.dell.com/manuals for [...]

63 Getting Help T echnical Support and Customer Service Dell’ s support service is available to answer your questions about Dell hardware. Our support staff use computer -based diagnostics to provide fast, accurate answers. T o contact Dell’ s support service, see “Before Y ou Call” on page 67 and then see the contact information for your r[...]

64 Getting Help Online Services Y ou can learn about Dell products and services on the following websites: www .dell.com • www .dell.com/ap • (Asian/Pacific countries only) www .dell.com/jp • (Japan only) www .euro.dell.com • (Europe only) www .dell.com/la • (Latin American and Caribbean countries) www .dell.ca • (Cana[...]

65 Getting Help Automated Order -Status Service T o check on the status of any Dell products that you have ordered, you can go to support.dell.com , or you can call the automated order -status service. A recording prompts you for the information needed to locate and report on your order . If you have a problem with your order , such as missing part[...]

66 Getting Help Returning Items for Repair Under W arranty or for Credit Prepare all items being returned, whether for repair or credit, as follows: NOTE: Before you return the product to Dell, make sure to back up any data on the hard drive(s) and on any other storage device in the product. Remove any and all confidential, proprietary and personal[...]

67 Getting Help Before Y ou Call NOTE: Have your Express Service Code ready when you call. The code helps Dell’ s automated-support telephone system direct your call more efficiently . Y ou may also be asked for your Service T ag. Locating Y our Service T ag The Service T ag for your computer can be found on a label at the bottom of your computer[...]

68 Getting Help Remember to fill out the following Diagnostic Checklist. If possible, turn on your computer before you call Dell for assistance and call from a telephone at or near the computer . Y ou may be asked to type some commands at the keyboard, relay detailed information during operations, or try other troubleshooting steps possible only at[...]

69 Getting Help Contacting Dell For customers in the United States, call 800-WWW-DELL (800-999-3355). NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availabili[...]

70 Finding More Information and Resources If you need to: See: reinstall your operating system “System Recovery Media” on page 59 run a diagnostic program for your computer “Dell Diagnostics” on page 50 reinstall laptop system software “My Dell Downloads” on page 48 learn more about your operating system, maintaining peripherals, Intern[...]

71 Finding More Information and Resources If you need to: See: find safety best practices information for your computer review W arranty information, T erms and Conditions (U.S. only), Safety instructions, Regulatory information, Ergonomics information, and End User License Agreement the safety and regulatory documents that shipped with your comput[...]

72 Computer Model Dell ™ Inspiron ® N3010 Processor T ype Intel ® Core ™ i3 Intel Core i5 Intel Pentium ® System Chipset T ype Mobile Intel 5 series express chipset HM57 Memory Memory module connector two user -accessible SODIMM connectors Memory module capacities 1 GB, 2 GB, and 4 GB Memory type 1333 MHz SODIMM DDR3 Minimum memory 2 GB Maxi[...]

73 Specications Memory Possible memory configurations 2 GB, 3 GB, 4 GB, 5 GB, 6 GB, and 8 GB NOTE: For instructions on upgrading the memory , see the Service Manual at support.dell.com/manuals . Connectors Audio one microphone-in connector , stereo headphones/speakers connector , analog microphone Mini-Card one half-size Mini-Card slot HDMI conn[...]

74 Specications Communications Modem (optional) External V .92 56K USB modem Network adapter 10/100 Ethernet LAN on system board Wireless WLAN Wi-Fi gn/agn and Bluetooth ® wireless technology Video Discrete Video controller AMD ™ A TI Mobility Radeon ™ HD 5470 Video memory DDR3 1 GB Video UMA Video controller Intel ® HD Graphics HM57 Video[...]

75 Specications Camera Pixel 1.3 megapixel Video resolution 640 x 480 at 30 fps (maximum) Display T ype 13.3” HD WLED with T rueLife Dimensions: Height 308.1 mm (12.13 inches) Width 183.6 mm (7.23 inches) Diagonal 336.6mm (13.25 inches) Maximum resolution 1366 x 768 Refresh rate 60 Hz Operating angle 0° (closed) to 135° Display Horizontal vi[...]

76 Specications T ouch Pad X/Y position resolution (graphics table mode) 240 cpi Size Width 72.3 mm (2.81 inches) sensor -active area Height 35.38 mm (1.39 inches) rectangle Battery T ypes and dimensions: 6-cell “smart” lithium ion Height 22.80 mm (0.90 inches) Width 214 mm (8.43 inches) Depth 57.64 mm (2.27 inches) Battery W eight 0.34 kg ([...]

77 Specications AC Adapter Input frequency 50–60 Hz Output power 65 W or 90 W Output power 3.34 A (65 W continuous) 4.62 A (90 W continuous) Rated output voltage 19.5 +/- 1 VDC T emperature range: Operating 0° to 40°C (32° to 104°F) Storage –40° to 70°C (–40° to 158°F) Physical Height 30.5 mm to 33.8 mm (1.20 inches to 1.33 inches)[...]

78 Specications Computer Environment T emperature range: Operating 0° to 35°C (32° to 95°F) Storage –40° to 65°C (–40° to 149°F) Relative humidity (maximum): Operating 10% to 90% (noncondensing) Storage 5% to 95% (noncondensing) Maximum vibration (using a random vibration spectrum that simulates user environment): Operating 0.66 GRMS[...]

79 Appendix Macrovision Product Notice This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation, and is[...]

80 Appendix Information for NOM, or Official Mexican Standard (Only for Mexico) The following information is provided in the device(s) described in this document in accordance with the requirements of the Official Mexican Standard (NOM): Importer: Dell México S.A. de C.V . Paseo de la Reforma 2620 – Flat 11° Col. Lomas Altas 11950 México, D.F [...]

81 A airflow , allowing 5 B battery status light 26 C calling Dell 67 CDs, playing and creating 39 computer capabilities 38 computer , setting up 5 Contacting Dell online 69 customer service 63 D damage, avoiding 5 DellConnect 63 Dell Diagnostics 50 Dell Support Center 47 Dell T echnology Guide for further information 70 Diagnostic Checklist 68 dri[...]

82 Index H hardware problems diagnosing 50 Hardware T roubleshooter 5 0 help getting assistance and support 62 I Internet connection 17 ISP Internet Service Provider 17 M memory problems solving 44 my dell downloads 48 N network connection fixing 42 P power indicator light 27 power strips, using 6 problems, solving 41 products information and purch[...]

83 Index S setup, before you begin 5 shipping products for return or repair 66 software features 38 software problems 44 solving problems 41 specifications 72 support e-mail addresses 64 support sites worldwide 63 System Messages 48 system recovery media 10 T T ouch Pad Gestures 30 V ventilation, ensuring 5 W warranty returns 66 Windows Program Com[...]

[...]

[...]

0 N H P X D A 0 1 Printed in the U.S.A. www .dell.c om | suppor t.dell. com[...]