Dell PowerVault E03J Series manual

Dell™ PowerV ault™ MD1200 and MD1220 Storage Enclosures Hardware Owner’ s Manual Regulatory Model: E03J Se ries and E04J Series Regulatory T ype: E03J001 and E04J001 book.book Page 1 Monday, December 7, 2009 4:51 PM[...]

Notes, Cautions, and W arnings NOTE: A NOTE indicates important information that helps you make better use of your computer . CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A W ARNING indicates a potential for property damage, personal injury , or death. ____________________ Inf [...]

Contents 3 Contents 1 About Y our Enclosure . . . . . . . . . . . . . . . . 7 Front-Panel Featu res and Indicators . . . . . . . . . . . 7 Front-Bezel Featur es and Indicators . . . . . . . . . . . 9 Hard-Drive Indicator Patterns . . . . . . . . . . . . . . 11 Back-Panel Features and Indicators . . . . . . . . . . 12 Enclosure Management Module . .[...]

4 Contents Downloading Firmware . . . . . . . . . . . . . . . . . 26 3 Installing Enclosure Components . . . . . 27 Recommended T ools . . . . . . . . . . . . . . . . . . . 27 Front Bezel (Optional) . . . . . . . . . . . . . . . . . . 27 Removing the Front Bezel . . . . . . . . . . . . . . 27 Installing the Front Bezel . . . . . . . . . . . . . . 2[...]

Contents 5 Installing the Backplane . . . . . . . . . . . . . . 47 4 T roubleshooting Y our Enclosure . . . . . . . 49 Safety First—For Y ou and Y our Enclosure . . . . . . . 49 T roubleshooting Enclosure Startup Failure . . . . . . . 49 T roubleshooting Loss of Communication . . . . . . . . 49 T roubleshooting External Connections . . . . . . . [...]

6 Contents book.book Page 6 Monday, December 7, 2009 4:51 PM[...]

About Y our Enclosure 7 About Y our Enclosure Front-Panel Features and Indicators Figure 1-1. Front-Panel Features an d Indicators—Dell™ PowerV ault™ MD1200 Figure 1-2. Front-Panel Features and Indicators—De ll PowerV ault MD1220 1 2 3 5 4 6 1 2 3 4 6 5 book.book Page 7 Monday, December 7, 2009 4:51 PM[...]

8 About Y our Enclosure Item Indicator , Button, or Connector Icon Description 1 Enclosure status LED The enclosure status LED lights when the enclosure power is on. Lights blue during normal operation and when the host server is identifying the enclosure. Blinks blue when a host server is identifying the enclosure or when the system identification[...]

About Y our Enclosure 9 Front-Bezel Features and Indicators Figure 1-3. Front-Bezel Features and Indicators 5 Hard drives P owerV ault MD1200—Up to 12 3.5-inch SAS hot-swappable hard drives. P owerV ault MD1220—Up to 24 2.5-inch SAS hot-swappable hard drives. 6 Enclosure mode switch When set in the top position, the enclosure is configur ed in [...]

10 About Y our Enclosure Item Indicator , Button, or Connector Icon Description 1 Enclosure status LED The enclosure status LED lights when the enclosure power is on. Lights blue during normal operation and when the host server is identifying the enclosure. Blinks blue when a host server is identifying the enclosure or when the system identificatio[...]

About Y our Enclosure 11 Hard-Drive Indicator Patterns Figure 1-4. Hard Drive Indicators 1 hard-drive activity indicator (green) 2 hard-drive status indicator (green and amber) Drive-Status Indicator Pattern (RAID Only) Condition Blinks green two times per second Id entify drive/pr eparing for removal Off Drive ready for insertion or r emoval NOTE:[...]

12 About Y our Enclosure Back-Panel Features and Indicators Figure 1-5. Back-Panel Features and Indicators Blinks green, amber , and off Drive predicted failur e Blinks amber four times per second Drive failed Blinks green slowly Drive rebuilding Steady green Drive online Blinks green thr ee seconds, amber three seconds, and off six seconds. Rebuil[...]

About Y our Enclosure 13 Enclosure Management Module Each EMM provides the following data path and enclosur e management functions for your enclosure: • Monitoring and controlling enclos ur e environment elements such as temperatur e, fan, power supplies, and enclosure LEDs. • Controlling access to har d drives. • Communicating enclosur e att[...]

14 About Y our Enclosure Figure 1-6. Enclosure Management Module Item Indicator , Button, or Connector Icon Description 1 System status indicator Blinks blue when the system identification button is pushed. Y ou can identify a particular enclosure in a rack using the system iden tification indicator . 2 Debug port F or engineering use only . 3 SAS [...]

About Y our Enclosure 15 6 Out port link status Lights green when all the links out of the port are connected. Lights amber when one or more links out of the port are no t connected. The LED remains off if enclosur e is not connected. 7 EMM status LED Lights gr een when the EMM is functioning properly . Lights amber when the enclosure does not boot[...]

16 About Y our Enclosure Enclosure Failover When T wo EMMs are Installed If two EMMs are installed, a certain degr ee of failover is offered. Control and monitoring of the enclosure elements ca n be transferred from one EMM to another in the event of an EMM failure. A failover occurs whenever communication is lost between an EMM and its peer . In t[...]

About Y our Enclosure 17 The alarm sounds every 10 seconds if: • One power supply has failed. • One cooling fan has failed. • One or mor e temperature sensors ar e in warning range. • One EMM has failed. NOTE: The alarm is disabled by default. T o e nable the alarm, yo u must change the default setting in Server Administrato r . For more in[...]

18 About Y our Enclosure Other Information Y ou May Need WARNING: See the safety and regulatory information that shipped with your sy stem. Warranty inform ation may be included within this document or as a separate document. • The rack documentation included with your rack solution describes how to install your system into a rack. •T h e Getti[...]

Operating Y our Storage Enclosure 19 Operating Y our Storage Enclosure Before Y ou Begin Before connecting your storage enclosur e, ensur e that the following are available: • P ower cables • SAS cables • Rail kit • Dell Systems Management T ools and Documentation media • Documentation – Getting Started Guide – Rack Installation Instr[...]

20 Operating Y our Storage Enclosure drives that ar e controlled by e ach enclosure management module (EMM) in a split-mode configuration. See F igure 2-4 for a cabling diagram of a split-mode configuration. NOTE: Clustering is not supported on PowerV ault MD1200 and PowerV ault M1220 enclosures. The operating mode is selected using the enclosure m[...]

Operating Y our Storage Enclosure 21 Figure 2-1. Connecting a SAS Cable NOTE: In a unified-mode configuration, con nect the host to the first EMM module (EMM 0). See Figure 2-2. For unified-mode configurations utilizing redundant paths, conne ct the host to the second EMM module (EMM1). See Figure 2-3. See your R A ID controller documentatio n to e[...]

22 Operating Y our Storage Enclosure Figure 2-2. EMM Cabling Di agram in Unified Mode host controller book.book Page 22 Monday, December 7, 2009 4:51 PM[...]

Operating Y our Storage Enclosure 23 Figure 2-3. EMM Cabling Diagram in Unified Mode (Redundant Path) host controller book.book Page 23 Monday, December 7, 2009 4:51 PM[...]

24 Operating Y our Storage Enclosure Figure 2-4. EMM Cabling Diagram in Split Mode 4 Using the enclosur e mode switch, select the operating mode. CAUTION: T o safeguard your storage enc losure against power problems, connect the AC power cable to a prote cted power supply , such as a UPS, line conditioner , or surge protector . If possi ble, connec[...]

Operating Y our Storage Enclosure 25 Changing Y our Enclosure’ s Operating Mode If you decide to change the operating mode of your enclosure after initial configuration, you must: 1 Back up all data contained in the enclosure and stor e the data in a secur e location. 2 When changing the operating mode from: • Unified mode to split mode—If e [...]

26 Operating Y our Storage Enclosure Managing Y our Storage Enclosure Disk storage within the enclosur e can be configured using either the BIOS configuration utility or Server Administrator . F or optimal management and serviceability of your enclosure, it is r ecommended that you use Server Administrator . NOTE: Online configuration, enclosure st[...]

Installing Enclosure Components 27 Installing Enclosure Components Recommended T ools Y ou may need the following items to p erform the procedur es in this section: • K ey to the system keylock • #2 Phillips scr ewdriver •W rist grounding stra p Front Bezel (Optional) Removing the Front Bezel 1 Using the system k ey , unlock the front bezel ([...]

28 Installing Enclosure Components Figure 3-1. Removing and Installing the Front Bezel Installing the Front Bezel 1 Hook the right end of the bezel onto the chassis. 2 F it the fr ee end of the bezel onto the system. 3 Secur e the bezel with the keylock. See F igure 3-1. 1 bezel 2 keylock 3 release latch 4 hinge tab 1 2 3 4 book.book Page 28 Monday[...]

Installing Enclosure Components 29 Hard Drives SAFETY : Models AMT , E03J, and E04J Models AMT , E03J, and E04J ar e intend ed for installation only in restricted access locations as defined in cl 1.2.7.3 of IEC 60950-1:2005. Depending on your configuration, your enclosur e either supports up to 24 2.5-inch SAS hard drives or up to 12 3.5- inch SAS[...]

30 Installing Enclosure Components Figure 3-2. Removing and Installing a 3.5-Inch Hard-Drive Blank Figure 3-3. Removing and Installing a 2.5-Inch Hard-Drive Blank 1 drive blank 2 release tab 1 drive blank 2 release tab 1 2 1 2 book.book Page 30 Monday, December 7, 2009 4:51 PM[...]

Installing Enclosure Components 31 Installing a Drive Blank 1 If installed, r emove the front bezel . See "Removing the F ront Bezel" on page 27. 2 Insert the drive blank into the drive bay until the blank is fully seated. 3 Close the handle to lock the blank in place. 4 If applicable, r eplace the front bezel. See "Installing the F [...]

32 Installing Enclosure Components Figure 3-4. Removing and Installing a Hard Drive Installing a Hard Drive CAUTION: Many repairs may only be do ne by a certified se rvice technician. Y ou should only perform tr oubleshooting and simple repairs as authorized in your product documentation, or as directed by the o nline or teleph one service and supp[...]

Installing Enclosure Components 33 4 Insert the hard-drive carrier into the drive bay until the carrier contacts the backplane. 5 Close the handle to lock the drive in place. Removing a Hard Drive From a Hard-Drive Carrier Remove the scre ws from the slide rails on the hard-drive carrier and separate the hard drive from the carrier . See F igure 3-[...]

34 Installing Enclosure Components Figure 3-6. Removing and Installing a Ha rd Drive Into a 2.5-Inch Drive Carrier 1 screws (4) 2 drive carrier 3 SAS screw hole 4 hard drive 1 screws (4) 2 drive carrier 3 SAS screw hole 4 hard drive 2 1 3 4 book.book Page 34 Monday, December 7, 2009 4:51 PM[...]

Installing Enclosure Components 35 Installing a Hard Drive Into a Drive Carrier 1 Insert the har d drive into the hard -drive carrier with the connector end of the drive at the back. See F igur e 3-5. 2 Align the screw holes on the har d driv e with the back set of holes on the har d-drive carrier . When aligned correctly , the back of the hard dri[...]

36 Installing Enclosure Components 6 Connect all the power cables to the enclosure. 7 T urn on the enclosure and the host server . Figure 3-7. Removing and Installing an EMM Blank Installing an EMM Blank T o install an EMM blank, align the blank with the EMM bay and insert the blank into the chassis until it clicks into place. 1 release latch 2 EMM[...]

Installing Enclosure Components 37 Removing an EMM CAUTION: Many repairs may only be done by a certifi ed service technician. Y ou should only perform tr oubleshooting and simple repa irs as authorized in your product documentation, or as directed by the onli ne or telephone service and support team. Damage due to servicing that is not authoriz ed [...]

38 Installing Enclosure Components Figure 3-8. Removing and Installing an EMM 1 EMM 2 release tab 3 release lever 2 3 1 book.book Page 38 Monday, December 7, 2009 4:51 PM[...]

Installing Enclosure Components 39 Installing an EMM CAUTION: Many repairs may only be done by a certified service technician. Y ou should only perform trou bleshooting and simple rep airs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authoriz ed [...]

40 Installing Enclosure Components 3 Remove the V elcro straps that secure the power cable and then disconnect the power cable from the power supply/cooling fan module. WARNING: The power supply/cooling fan modules are heav y . Use both hands while removing the module. 4 P ress the r elease tab and pull the power supply out of the chassis. Figure 3[...]

Installing Enclosure Components 41 Installing a Power Supply/Cooling Fan Module 1 Slide the power supply/cooling fan module into the chassis until it is fully seated and the release tab clicks into place. See F igure 3-9. 2 Connect the power cable to the powe r supply/cooling fan module and plug the cable into a power outlet. 3 Secur e the power ca[...]

42 Installing Enclosure Components Control Panel Removing the Control Panel 1 T urn off the enclosure and host server . 2 Disconnect all the power cables connected to the enclosur e. 3 Remove the har d drives from: – slots 0 to 2 in P owerV ault MD1200 – slots 0 to 5 in P owerV ault MD1220 See "Removing a Har d Drive" on page 31. NOTE[...]

Installing Enclosure Components 43 Figure 3-11. Removing and Installing the Control Panel—PowerV ault MD1200 Figure 3-12. Removing and Installing the Control Panel—PowerV ault MD1220 1 control panel 2 release tab 1 control panel 2 release pin 2 1 2 1 book.book Page 43 Monday, December 7, 2009 4:51 PM[...]

44 Installing Enclosure Components Installing the Control Panel 1 Align the control panel with the slot on the enclosur e. 2 Slide the control panel into the enclosure until: – The r elease tab clicks into place in P owerV ault MD1200 . See F igure 3-11. – The r elease pin clicks into place in P owerV ault MD1220 . See F igure 3-12. 3 Replace t[...]

Installing Enclosure Components 45 8 Grasp the cage r emoval ring at the bottom center of the enclosure and pull the EMM/power supply cage toward the back of the chassis. See F igure 3-13. 9 Lift the EMM/power supply cage away from the chassis. See F igure 3-13. 10 Lo osen the captive scr ew that secure s the backplane to the chassis. See F igure 3[...]

46 Installing Enclosure Components Figure 3-14. Removing and Installing the Backplane—PowerV ault MD1200 Figure 3-15. Removing and Installing the Backplane—PowerV ault MD1220 1 screws (5) 2 backplane 3 captive screw 1 screws (4) 2 backplane 3 captive screw 2 1 3 2 1 3 book.book Page 46 Monday, December 7, 2009 4:51 PM[...]

Installing Enclosure Components 47 Installing the Backplane 1 Align the holes on the backplane with the holes on the enclosur e. 2 T ighten the captive screw to secur e the backplane to the chassis. See F igure 3-14 for P owerV ault MD1200 or F igure 3-15 for P owerV ault MD1220. 3 Replace the screws that secur e the backplane to the chassis. See F[...]

48 Installing Enclosure Components book.book Page 48 Monday, December 7, 2009 4:51 PM[...]

T roubleshooting Y our Enclosure 49 T roubleshooting Y our Enclosure Safety First—For Y ou and Y our Enclosure CAUTION: Many repairs may only be done by a certifi ed service technician. Y ou should only perform tr oubleshooting and simple repa irs as authorized in your product documentation, or as directed by the onli ne or telephone service and [...]

50 T roubleshooting Y our Enclosure T roubleshooting Power Supply/Cooling Fan Module CAUTION: Many repairs may only be do ne by a certified se rvice technician. Y ou should only perform tr oubleshooting and simple repairs as authorized in your product documentation, or as directed by the o nline or teleph one service and support team. Damage due to[...]

T roubleshooting Y our Enclosure 51 2 Reseat the power supply by r emov ing and reinstalling it. See "P ower Supply/Cooling F an Module" on page 39. NOTE: After installing a power supply , allow several seconds for the enclosure to recognize the power supply and to determine if it is working properly . If the problem is not r esolved, see[...]

52 T roubleshooting Y our Enclosure T roubleshooting Enclosure Management Modules CAUTION: Many repairs may only be done by a certified service technician. Y ou should only perform troubleshooting and simple repairs as authorized in your product documentation, or as dire cted by the online or telephone service and support team. Damage due to servic[...]

T roubleshooting Y our Enclosure 53 T roubleshooting Hard Drives CAUTION: Many repairs may only be done by a certifi ed service technician. Y ou should only perform tr oubleshooting and simple repa irs as authorized in your product documentation, or as directed by the onli ne or telephone service and support team. Damage due to servicing that is no[...]

54 T roubleshooting Y our Enclosure T roubleshooting Enclosure Connections 1 V erify that the EMM port link statu s LED and the EMM status LED are solid green for each port that is co nnected to a cable. If the LEDs ar e not solid green, see "Enclosur e Management Module" on page 13. 2 Ensure that all the cables ar e att ached correctly a[...]

T roubleshooting Y our Enclosure 55 T roubleshooting a Damaged Enclosure CAUTION: Many repairs may only be done by a certifi ed service technician. Y ou should only perform tr oubleshooting and simple repa irs as authorized in your product documentation, or as directed by the onli ne or telephone service and support team. Damage due to servicing th[...]

56 T roubleshooting Y our Enclosure book.book Page 56 Monday, December 7, 2009 4:51 PM[...]

Getting Help 57 Getting Help Contacting Dell F or customers in the United States , call 800- WWW -DELL (800-999-3355). NOTE: If you do not have an active Inter net connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telepho ne-based support and service [...]

58 Getting Help book.book Page 58 Monday, December 7, 2009 4:51 PM[...]

Glossary 59 Glossary A — Ampere(s). AC — Alternating current. ACP I — Advanced Configuration and P ower I nterface. A standard interface for enabling the operating system to dire ct configuration and power management. ambient temperature — The temperature of the ar ea or room where the system is located. ANSI — American National Standard [...]

60 Glossary CPU — Central process ing unit. See processor . DC — Direct curr ent. DDR — Double-data rate. A technology in memo ry modules that potentially doubles the data rate by transferring data on both the rising and falling pulses of a clock cycle. device driver — A program that allows the operating system or some other program to inte[...]

Glossary 61 storage devices. flash memory — A type of electronic chip that can be programmed and reprogrammed using a softwar e utility . FSB — F ront-side bus. The FSB is the data path and physical interface between the processor and the main memory (R AM). FTP — F ile transfer protocol. g — Gram(s). G — Gravities. Gb — Gigabit(s); 102[...]

62 Glossary Plastic plugs containing a wire fit down over the pins. The wir e connects the pins and creates a circuit, providing a simple and r e versible method of changing the circuitry in a board. K — Kilo-; 1000. Kb — Kilobit(s); 1024 bits. KB — Kilobyte(s); 1024 bytes. Kbps — Kilobit(s) per second. KBps — Kilobyte(s) per second. kg ?[...]

Glossary 63 MBps — Megabytes per second. MBR — Master boot recor d. memory address — A specific location, usually expr essed as a hexadecimal number , in the system’s R AM. memory module — A small circuit board containing DR AM chips that connects to the system board. memory — An area in your system that stor es basic system data. A sys[...]

64 Glossary PDU — P ower distribution unit. A power so urce with multiple power outlets that provides electrical power to serve rs and storage systems in a rack. peripheral — An internal or extern al device, such as a disk ette drive or k eyboard, connected to a system. pixel — A single point on a video display . Pixe ls ar e arranged in rows[...]

Glossary 65 system board and storage devices. SCSI — Small computer system interface. An I/O bus interface with faster data transmission rates than standard ports. SD card — Secure digital flash memory car d. SDR AM — Synchronous dynamic random-access memory . sec — Second(s). serial port — A legacy I/O port with a 9-pin connect or that t[...]

66 Glossary must be terminated to prevent r e flections and spurious signals in the cable. When such devices are connected in a series, yo u may need to enable or disable the termination on these devices by changing ju mper or switch settings on the devices or by changing settings in the config uration software for the devices. TOE — T CP/IP offl[...]

Glossary 67 WH — W att-hour(s). XML — Extensible Markup Language. XML is a way to create common information formats and to share both the format and the data on the W orld W ide W e b, intranets, and elsewhere. ZIF — Zero insertion force. book.book Page 67 Monday, December 7, 2009 4:51 PM[...]

68 Glossary book.book Page 68 Monday, December 7, 2009 4:51 PM[...]

Index 69 Index A alarms, 16 B backplane installing, 4 7 re moving, 4 4 C cabling split mode, 2 0 unified mode, 2 0 contacting Dell, 57 control panel installing, 4 4 re moving, 4 2 D Dell contacting, 5 7 drive carrier har d drive, 3 3 E enclosure managing, 2 6 enclosure mode cabling, 1 9 changing, 2 5 split , 1 9 unified, 1 9 F firmwar e downloading[...]

Index 70 power , 7 installing backplane, 4 7 control panel MD1200, 4 4 drive blank, 3 1 EMM, 3 9 EMM blank, 3 6 front bezel, 2 8 har d drive, 3 2 har d drives, 3 2 power supply/cooling fan module, 4 1 M managing storage enclosure, 2 6 P phone numbers, 57 power indicators, 7 R r ecommended tools, 27 r emoving backplane, 4 4 control panel MD1200, 4 2[...]