Dell T320 manual

Dell PowerEdge T320 Systems Owner's Manual Regulatory Model: E20S Series Regulatory Type: E20S001[...]

Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2013 Dell Inc[...]

Contents Notes, Cautions, and Warnings ...................................................................................................2 1 About Your System...................................................................................................................... 9 Front-Panel Features And Indicators—Tower Mode .....................[...]

Deleting Or Changing An Existing System And/Or Setup Password ................................................................ 37 Using Your System Password To Secure Your System ....................................................................................38 Operating With A Setup Password Enabled ............................................[...]

Removing A Hard Drive Or A Hard-Drive Adapter From A Hard-Drive Carrier ................................................ 60 Installing A Hard Drive Or A Hard-Drive Adapter Into A Hard-Drive Carrier ................................................... 61 Hard Drives—Cabled ............................................................................[...]

Installing An Internal Dual SD Module ............................................................................................................. 95 Internal SD Card ..................................................................................................................................................... 96 Removing An Internal SD Card [...]

Rack Installation ................................................................................................................................................... 127 5 Troubleshooting Your System ............................................................................................... 129 Safety First—For You And Your System ...........[...]

Removing LCD Messages ...............................................................................................................................151 System Error Messages ........................................................................................................................................151 Warning Messages ..................[...]

1 About Your System Front-Panel Features And Indicators—Tower Mode Figure 1. Front-Panel Features and Indicators—2.5 Inch Hot-Swappable Hard-Drive Chassis 9[...]

Figure 2. Front-Panel Features and Indicators—3.5 Inch Hot-Swappable Hard-Drive Chassis Item Indicator, Button, or Connector Icon Description 1 Tape drive (optional) One optional 5.25 inch tape drive. NOTE: If your system is installed with a double-width GPU card, the system supports only one 5.25 inch removable media storage device. 2 Optical dr[...]

Item Indicator, Button, or Connector Icon Description 4 Power-on indicator, power button The power-on indicator lights when the system power is on. The power button controls the power supply output to the system. NOTE: On Advanced Configuration and Power Interface (ACPI)-compliant operating systems, turning off the system using the power button cau[...]

Item Indicator, Button, or Connector Icon Description • Up to sixteen 2.5 inch hot-swappable hard drives Figure 3. Front-Panel Features and Indicators—3.5 Inch Cabled Hard-Drive Chassis NOTE: Cabled hard-drive systems are not rackable. Item Indicator, Button, or Connector Icon Description 1 Tape drive (optional) One optional 5.25 inch tape driv[...]

Item Indicator, Button, or Connector Icon Description 3 Power-on indicator, power button The power-on indicator lights when the system power is on. The power button controls the power supply output to the system. NOTE: On ACPI-compliant operating systems, turning off the system using the power button causes the system to perform a graceful shutdown[...]

Front-Panel Features And Indicators—Rack Mode Figure 4. Front-Panel Features and Indicators NOTE: Only systems with hot-swappable hard drives are rackable. Item Indicator, Button, or Connector Icon Description 1 Power-on indicator, power button The power-on indicator lights when the system power is on. The power button controls the power supply o[...]

Item Indicator, Button, or Connector Icon Description To reset iDRAC (if not disabled in F2 iDRAC setup) press and hold for more than 15 seconds. 4 LCD menu buttons Allow you to navigate the control panel LCD menu. 5 Information tag A slide-out label panel which allows you to record system information such as Service Tag, NIC, MAC address, and so o[...]

• The LCD backlight is off when the system is in standby mode and can be turned on by pressing either the Select, Left, or Right indicator button on the LCD panel. • The LCD backlight remains off if LCD messaging is turned off through the iDRAC utility, the LCD panel, or other tools. Figure 5. LCD Panel Features Item Button Description 1 Left M[...]

Option Description Set error Select SEL to display LCD error messages in a format that matches the IPMI description in the SEL. This is useful when trying to match an LCD message with an SEL entry. Select Simple to display LCD error messages in a simplified user-friendly description. See System Error Messages for a list of messages in this format. [...]

Health Indicator Condition Corrective Action and any error exists (for example, a failed fan or hard drive) Invalid memory configurations can cause the system to halt at startup without any video output. See Getting Help . Hard-drive Indicator Condition Corrective Action The indicator lights green to indicate hard-drive activity. None required. Ele[...]

Memory Indicator Condition Corrective Action The indicator blinks amber if a memory error occurs. See the system event log or system messages for the location of the failed memory. Reinstall the memory device. If the problem persists, see Getting Help . PCIe Indicator Condition Corrective Action The indicator blinks amber if a PCIe card experiences[...]

Drive-Status Indicator Pattern (RAID Only) Condition NOTE: The drive status indicator remains off until all hard drives are initialized after the system is turned on. Drives are not ready for insertion or removal during this time. Blinks green, amber, and off Predicted drive failure Blinks amber four times per second Drive failed Blinks green slowl[...]

Back-Panel Features And Indicators Figure 7. Back-Panel Features and Indicators Item Indicator, Button, or Connector Icon Description 1 Power supplies (PSU1 and PSU2) Redundant power supply Up to two 495 W or 750 W AC redundant power supplies. Non-redundant power supply One 350 W non-redundant AC power supply. 21[...]

Item Indicator, Button, or Connector Icon Description NOTE: Non-redundant power supply is supported in systems with cabled hard drives and systems with an x8 backplane. 2 PCIe expansion card slots (5) Allow you to connect up to five full-height PCIe expansion cards. 3 vFlash media card slot Allows you to insert a vFlash media card. 4 iDRAC7 Enterpr[...]

NIC Indicator Codes Figure 8. NIC Indicator 1. link indicator 2. activity indicator Indicator Indicator Code Link and activity indicators are off The NIC is not connected to the network. Link indicator is green The NIC is connected to a valid network at its maximum port speed (1 Gbps or 10 Gbps). Link indicator is amber The NIC is connected to a va[...]

Power Indicator Pattern Condition Not lit Power is not connected. Green A valid power source is connected to the power supply and the power supply is operational. Flashing amber Indicates a problem with the power supply. CAUTION: When correcting a power supply mismatch, replace only the power supply with the flashing indicator. Swapping the opposit[...]

Figure 10. Non-Redundant AC Power Supply Status Indicator and Self-Diagnostic Button 1. self-diagnostic button 2. AC power supply status indicator Other Information You May Need WARNING: See the safety and regulatory information that shipped with your system. Warranty information may be included within this document or as a separate document. • T[...]

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2 Using The System Setup And Boot Manager System Setup enables you to manage your system hardware and specify BIOS-level options. The following keystrokes provide access to system features during startup: Keystroke Description <F2> Enters the System Setup. <F10> Enters System Services, which opens the Dell Lifecycle Controller 2 (LC2). [...]

mode. Thereafter, you must boot the system in the same boot mode (BIOS or UEFI) to access the installed operating system. Trying to boot the operating system from the other boot mode will cause the system to halt at startup. NOTE: Operating systems must be UEFI-compatible to be installed from the UEFI boot mode. DOS and 32-bit operating systems do [...]

System Setup Main Screen NOTE: Press <Alt><F> to reset the BIOS or UEFI settings to their default settings. Menu Item Description System BIOS This option is used to view and configure BIOS settings. iDRAC Settings This option is used to view and configure iDRAC settings. Device Settings This option is used to view and configure device s[...]

Menu Item Description System Service Tag Displays the system Service Tag. System Manufacturer Displays the name of system manufacturer. System Manufacturer Contact Information Displays the contact information of the system manufacturer. Memory Settings Screen Menu Item Description System Memory Size Displays the amount of memory installed in the sy[...]

Menu Item Description Alternate RTID (Requestor Transaction ID) Setting Allows you to allocate more RTIDs to the remote socket increasing cache performance between the sockets or work in normal mode for NUMA. By default, the Alternate RTID (Requestor Transaction ID) Setting is set to Disabled . Virtualization Technology Allows you to enable or disa[...]

SATA Settings Screen Menu Item Description Embedded SATA Allows the embedded SATA to be set to Off , ATA , AHCI , or RAID modes. By default, the Embedded SATA option is set to AHCI . Port A Auto enables BIOS support for the device attached to SATA port A. Off disables BIOS support for the device. By default, Port A is set to Auto . Port B Auto enab[...]

Integrated Devices Screen Menu Item Description User Accessible USB Ports Allows you enable or disable the user accessible USB ports. Selecting Only Back Ports On disables the front USB ports and selecting All Ports Off disables both front and back USB ports. By default, the User Accessible USB Ports option is set to All Ports On . Internal USB Por[...]

Menu Item Description NOTE: Only Serial Device 2 can be used for Serial Over LAN (SOL). To use console redirection by SOL, configure the same port address for console redirection and the serial device. External Serial Connector Allows you to associate the external serial connector to serial device 1, serial device 2, or remote access device. By def[...]

Menu Item Description NOTE: When C States is enabled in Custom mode, changing the Monitor/Mwait setting does not impact system power/performance. Memory Patrol Scrub Allows you to set the memory patrol scrub frequency. By default, the Memory Patrol Scrub option is set to Standard . Memory Refresh Rate Allows you to set the memory refresh rate. By d[...]

Menu Item Description NMI Button Allows you to enable or disable the NMI button on the front of the system. By default, the NMI Button option is set to Disabled . AC Power Recovery Allows you to set how the system reacts after AC power is restored to the system. By default, the AC Power Recovery option is set to Last . AC Power Recovery Delay Allow[...]

Assigning A System And/Or Setup Password NOTE: The password jumper enables or disables the System Password and Setup Password features. For more information on the password jumper settings, see System Board Jumper Settings. You can assign a new System Password and/or Setup Password or change an existing System Password and/or Setup Password only wh[...]

The System Security screen is displayed. 4. In the System Security screen, verify that Password Status is Unlocked . 5. Select System Password , alter or delete the existing system password and press <Enter> or <Tab>. 6. Select Setup Password , alter or delete the existing setup password and press <Enter> or <Tab>. NOTE: If [...]

Entering The UEFI Boot Manager NOTE: Operating systems must be 64-bit UEFI-compatible (for example, Microsoft Windows Server 2008 x64 version) to be installed from the UEFI boot mode. DOS and 32-bit operating systems can only be installed from the BIOS boot mode. The Boot Manager enables you to: • Add, delete, and arrange boot options • Access [...]

Menu Item Description UEFI Boot Menu Displays the list of available UEFI boot options (marked with asterisks). Select the boot option you wish to use and press <Enter>. The UEFI Boot Menu enables you to Add Boot Option , Delete Boot Option , or Boot From File . Driver Health Menu Displays a list of the drivers installed on the system and thei[...]

Changing The Thermal Settings The iDRAC Settings utility enables you to select and customize the thermal control settings for your system. 1. Enter the iDRAC Settings utility. 2. Under iDRAC Settings → Thermal → User Option , select between the following options: – Default – Maximum Exhaust Temperature – Fan Speed Offset NOTE: When the Us[...]

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3 Installing System Components Recommended Tools You may need the following items to perform the procedures in this section: • Key to the system keylock • #1 and #2 Phillips screwdrivers • Wrist grounding strap connected to ground Front Bezel (Optional) Installing The Front Bezel 1. Insert the bezel tabs into the bezel tab slots in the chassi[...]

Figure 11. Removing and Installing the Front Bezel 1. system 2. front bezel 3. keylock 4. release latch Removing The Front Bezel 1. Insert the bezel key in the keylock. 2. Keeping the keylock pressed with the bezel key, rotate the keylock to the unlocked position. 3. Press down on the release latch at the top of the bezel. 4. Rotate the top end of [...]

Removing The System Feet NOTE: It is recommended that you remove the system feet only when you are converting the system from the tower mode to the rack mode, or when you are replacing the system feet with the wheel assembly. 1. Rotate the system feet inward. 2. Lay the system on its side on a flat, stable surface. 3. Remove the screws securing the[...]

The wheel assembly consists of the following: • Wheel assembly units (front and back) • Two screws for the wheel assembly units • Support unit with two screws Removing The Wheel Assembly 1. Lay the system on a sturdy, stable surface with the wheel assembly extending off the edge of the surface. 2. Remove the two screws securing the support un[...]

Installing The Wheel Assembly 1. If applicable, rotate the system feet inward. 2. Lay the system on its side on a sturdy, stable surface with the base of the system extending off the edge of the surface. 3. If applicable, remove the system feet. 4. Align the two retention hooks on the back wheel assembly unit with the two slots on the base of the c[...]

Figure 14. Opening and Closing the System 1. cover release latch 2. latch release lock 3. system cover 4. system feet (4) Closing The System 1. Ensure that all internal cables are connected and placed out of the way and that no tools or extra parts are left inside the system. 2. Place the bottom edge of the system cover into the corresponding slots[...]

NOTE: Components that are hot-swappable are marked orange and touch-points on the components are marked blue. Figure 15. Inside the System—Hot-Swappable Hard Drives 1. power interposer board 2. PCIe card holder (optional) 3. cooling shroud 4. internal cooling fan 5. external cooling fan (optional) 6. system feet (4) 7. expansion card slots (5) 8.[...]

Figure 16. Inside the System—Cabled Hard Drives 1. cabled power supply 2. PCIe card holder (optional) 3. cooling shroud 4. internal cooling fan 5. system feet (4) 6. expansion card slots (5) 7. processor heat sink 8. internal hard-drive bay Optical Drives And Tape Drives (Optional) Your system supports one of the following configurations: • Sys[...]

Removing The Optical Drive Or Tape Drive CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not c[...]

Figure 17. Removing and Installing the Optical Drive or Tape Drive 1. optical drive 2. tape drive 3. release latch 52[...]

Figure 18. Cabling—Optical Drive and Tape Drive 1. connector for power cable extension 2. mini-SAS connector on PERC card 3. ODD2/TBU connector on system board 4. ODD1/TBU connector on system board 5. power connector on x8 backplane 6. SAS tape drive data/power connector 7. optical drive2 power connector 8. optical drive2 data connector 9. optica[...]

Installing The Optical Drive Or Tape Drive CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not[...]

CAUTION: Never operate your system with the cooling shroud removed. The system may get overheated quickly, resulting in shutdown of the system and loss of data. 1. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet and peripherals. 2. If applicable, rotate the system feet inward and lay the[...]

CAUTION: Do not operate the system with the cover removed for a duration exceeding 5 minutes. NOTE: For proper seating of the cooling shroud in the system chassis, ensure that the cables inside the system are routed along the chassis wall and secured using the cable securing clips. 1. Align the two slots on the cooling shroud with the tabs on the i[...]

Figure 20. Removing and Installing a Hot-Swap Hard Drive 1. release button 2. hard drive 3. hard-drive carrier handle Installing A Hot-Swap Hard Drive CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the[...]

Removing A 2.5 Inch Hard-Drive Blank CAUTION: To maintain proper system cooling, all empty hard-drive slots must have hard-drive blanks installed. 1. If installed, remove the front bezel. 2. Press the release button and slide the hard-drive blank out until it is free of the hard-drive slot. Figure 21. Removing and Installing a 2.5 Inch Hard-Drive B[...]

Figure 22. Removing and Installing a 3.5 Inch Hard-Drive Blank 1. hard-drive blank 2. release button Installing A 3.5 Inch Hard-Drive Blank 1. If installed, remove the front bezel. 2. Insert the hard-drive blank into the hard-drive slot until the release button clicks into place. 3. If applicable, install the front bezel. Removing A 2.5 Inch Hard D[...]

1. screws (2) 2. 3.5 inch hard-drive adapter 3. 2.5 inch hard drive Installing A 2.5 Inch Hard Drive Into A 3.5 Inch Hard-Drive Adapter CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or tele[...]

Figure 25. Removing and Installing a Hard-Drive Adapter Into a 3.5 Inch Hard-Drive Carrier 1. hard-drive carrier 2. screws (5) 3. hard-drive adapter 4. 2.5 inch hard drive Installing A Hard Drive Or A Hard-Drive Adapter Into A Hard-Drive Carrier CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubl[...]

CAUTION: Do not turn off or reboot your system while the hard drive is being formatted. Doing so can cause a hard drive failure. NOTE: Use only hard drives that have been tested and approved for use with your system. Removing The Internal Hard-Drive Bay CAUTION: Many repairs may only be done by a certified service technician. You should only perfor[...]

3. internal hard-drive bay Installing The Internal Hard-Drive Bay CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not au[...]

Figure 27. Removing and Installing a Cabled Hard Drive 1. hard drive connector 2. hard drive 3. internal hard-drive bay 4. screws (4) Installing A Cabled Hard Drive CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as d[...]

8. Install the internal hard-drive bay into the chassis. 9. Connect the power and data cable(s) to the hard drive(s). 10. Close the system. 11. Place the system upright on a flat, stable surface and if applicable, rotate the system feet outward. 12. Reconnect the system to its electrical outlet and turn the system on, including any attached periphe[...]

Figure 28. Removing and Installing an x8 Hard-Drive Backplane 1. x8 hard-drive backplane 2. release pin 3. hooks (11) 66[...]

Figure 29. Connectors on an x8 Hard-Drive Backplane 1. SAS B connector 2. power connector for optical drive and tape drive 3. backplane power connector 4. SAS A connector 5. I2C connector 67[...]

Figure 30. Cabling—x8 Hard-Drive Backplane 1. power connector 2. SAS A connector on system board 3. I2C connector on system board 4. I2C connector on backplane 5. SAS A connector on backplane 6. backplane power connector 68[...]

Figure 31. Removing and Installing an x16 Hard-Drive Backplane 1. x16 hard-drive backplane 2. release pin 3. hooks (7) 69[...]

Figure 32. Connectors on an x16 Hard-Drive Backplane 1. backplane power connector 2. backplane 3. power connector for optical drive and tape drive 4. I2C connector 5. primary SAS connectors (A and B) 6. secondary SAS connectors (A1 and B1) 70[...]

Figure 33. Cabling—x16 Hard-Drive Backplane With Expansion Card 1. power connector on power distribution board 2. SAS B connector on PowerEdge RAID Controller (PERC) card 3. SAS A connector on PERC card 4. I2C connector on system board 5. SAS A connector on backplane 6. SAS B connector on backplane 7. backplane power connector 8. I2C connector on[...]

4. Install the hard drives in their original locations. 5. Close the system. 6. If applicable, place the system upright on a flat, stable surface and rotate the system feet outward. 7. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. 8. If applicable, install the front bezel. Four-Slot Hard-D[...]

Figure 34. Installing and Removing the Four-Slot Hard-Drive Blank 1. four-slot hard-drive blank 2. release tab 3. screwdriver Installing A Four-Slot Hard-Drive Blank 1. Locate the hard drive slots numbered from four to seven. 2. Insert the four-slot hard-drive blank into the hard-drive slot, and push it until the release tabs click into place. 3. C[...]

• number of DIMMs populated per channel • DIMM operating voltage • system profile selected (for example, Performance Optimized , Custom , or Dense Configuration Optimized ) • maximum supported DIMM frequency of the processor The system contains six memory sockets organized into three channels. In each channel, the release levers of the firs[...]

DIMM Type DIMMs Populated/ Channel Operating Frequency (in MT/s) Maximum DIMM Rank/ Channel 1.5 V 1.35 V RDIMM 1 1333, 1066, and 800 1333, 1066, and 800 1333, 1066, and 800 1066 and 800 Dual rank Quad rank 2 1600, 1333, 1066, and 800 1066 and 800 1333, 1066, and 800 1066 and 800 Dual rank Quad rank General Memory Module Installation Guidelines NOTE[...]

Memory sockets A1 and A4 are disabled and you can populate DIMMs in memory sockets A2, A3, A5, and A6. NOTE: Advanced ECC with Mirroring is not supported. Memory Optimized (Independent Channel) Mode This mode supports SDDC only for memory modules that use x4 device width and does not impose any specific slot population requirements. Memory Sparing [...]

System Capacity (in GB) DIMM Size (in GB) Number of DIMMs DIMM Rank, Organization, and Frequency DIMM Slot Population 8 2 4 1R, x8, 1333 MT/s, A1, A2, A3, A4 1R, x8, 1600 MT/s 12 4 3 2R, x8, 1333 MT/s, A1, A2, A3 2R, x8, 1600 MT/s 24 8 3 2R, x4, 1333 MT/s, A1, A2, A3 2R, x4, 1600 MT/s 48 16 3 2R, x4, 1333 MT/s, A1, A2, A3 2R, x4, 1600 MT/s 96 16 6 [...]

Figure 36. Removing and Installing a Memory Module 1. memory module 2. memory-module socket ejectors (2) 3. alignment key 7. Install the cooling shroud. 8. Close the system. 9. If applicable, place the system upright on a flat, stable surface and rotate the system feet outward. 10. Reconnect the system to its electrical outlet and turn the system o[...]

CAUTION: Handle each memory module only on either card edge, making sure not to touch the middle of the memory module. 7. Align the memory module's edge connector with the alignment key of the memory module socket, and insert the memory module in the socket. NOTE: The memory module socket has an alignment key that allows you to install the mem[...]

3. Open the system. 4. Remove the cooling shroud. 5. Disconnect the internal cooling fan power cable from the system board. 6. Release the internal cooling fan power cable from the securing clips on the chassis and system board. CAUTION: Do not remove or install the internal cooling fan by holding the blades. 7. Press the release tab on the interna[...]

Figure 38. Cabling—Internal Cooling Fan 1. FAN1 power connector on system board 2. internal cooling fan power cable 3. securing clip on system board 4. securing clip on chassis 5. internal cooling fan Installing The Internal Cooling Fan CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooti[...]

Removing The External Cooling Fan CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered [...]

Figure 39. Removing and Installing the External Cooling Fan 1. back of the system chassis 2. lower hooks (2) 3. external cooling fan 4. screws (4) 5. upper hook 6. external cooling fan power cable slot 7. external cooling fan power cable Figure 40. Cabling—External Cooling Fan 1. external cooling fan power cable 2. securing clip on system board 3[...]

5. external cooling fan Installing The External Cooling Fan CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authoriz[...]

Replacing The Internal USB Key CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by [...]

2. USB connector PCIe Card Holder (Optional) Removing The PCIe Card Holder CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that [...]

1. slots (2) 2. tabs (2) 3. PCIe card holder Installing The PCIe Card Holder CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing tha[...]

Table 3. Expansion Card Installation Order Card Priority Card Type Slot Priority Maximum Allowed 1 GPU 3 1 2 External RAID 1, 4, 3, 6 1 3 Internal RAID 6, 4, 3, 1 1 4 10 Gb NICs 4, 3, 6 3 5 FC8 HBA 4, 3, 1, 6 4 6 CNAs 4, 3, 1, 6 4 7 1 Gb NICs 2, 4, 3, 1, 6 5 8 Non-RAID 4, 3, 1, 6 1 9 Internal tape adapter 2, 4, 3, 1, 6 1 NOTE: If you are installing[...]

NOTE: Filler brackets must be installed over empty expansion-card slots to maintain FCC certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system. 10. From outside the system, rotate the expansion card latch toward the system until it snaps into place. 11. If applicab[...]

5. If applicable, remove the PCIe card holder. 6. From inside the system, press and push out the expansion card release latch to open it. 7. If you are installing a new expansion card, remove the filler bracket. NOTE: Keep the filler bracket in case you need to remove the expansion card. Filler brackets must be installed over empty expansion-card s[...]

13. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. Figure 44. Removing and Installing the GPU Card 1. GPU card (double-width) 2. SLI data connector 3. 6–pin GPU card power connector 4. 8–pin GPU card power connector 5. x16 connector 6. expansion-card latches (2) Installing A GPU Card CA[...]

NOTE: If you are installing a double-width GPU card, you must open the two expansion card latches to secure the card. 7. If applicable, remove the filler brackets. 8. Insert the GPU card into the x16 slot. 9. From outside the system, rotate the expansion card latch(es) toward the system until it snaps into place. 10. Connect the cables to the GPU c[...]

Figure 45. Removing and Installing the iDRAC Ports Card 1. screw 2. iDRAC ports card 3. iDRAC ports card connector Installing The iDRAC Ports Card CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the onl[...]

9. Close the system. 10. If applicable, place the system upright on a flat, stable surface and rotate the system feet outward. 11. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. Replacing An SD vFlash Card 1. Locate the SD vFlash card slot on the system. 2. To remove the installed SD vFlash[...]

4. Locate the internal dual SD module on the system board. 5. If applicable, remove the SD card(s). 6. Pull out the internal dual SD module from the system board. 7. Close the system. 8. If applicable, place the system upright on a flat, stable surface and rotate the system feet outward. 9. Reconnect the system to its electrical outlet and turn the[...]

7. Close the system. 8. If applicable, place the system upright on a flat, stable surface and rotate the system feet outward. 9. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. Internal SD Card Removing An Internal SD Card CAUTION: Many repairs may only be done by a certified service technic[...]

8. If applicable, place the system upright on a flat, stable surface and rotate the system feet outward. 9. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. Processors Your system supports one of the following processors: • One Intel Xeon processor E5-2400 product family • One Intel Xeon [...]

Figure 48. Removing and Installing the Heat Sink 1. heat sink 2. captive screws (4) 3. processor shield 4. standoffs (4) CAUTION: The processor is held in its socket under strong pressure. Be aware that the release lever can spring up suddenly if not firmly grasped. 11. Position your thumb firmly over the processor socket-release lever and release [...]

Figure 49. Removing and Installing a Processor 1. socket release lever 2. processor 3. processor shield 4. ZIF socket 5. socket keys (2) 6. notch NOTE: After removing the processor, place it in an antistatic container for reuse, return, or temporary storage. Do not touch the bottom of the processor. Touch only the edges of the processor. Installing[...]

CAUTION: Positioning the processor incorrectly can permanently damage the system board or the processor. Be careful not to bend the pins in the socket. a) With the release lever on the processor socket in the open position, align the processor with the socket keys and set the processor lightly in the socket. CAUTION: Do not use force to seat the pr[...]

CAUTION: The system requires at least one power supply for normal operation. On power-redundant systems, remove and replace only one power supply at a time in a system that is powered on. NOTE: For systems in rack mode, you may have to unlatch and lift the optional cable management arm if it interferes with power supply removal. For information abo[...]

NOTE: The systems configured in rack-mode, re-latch the cable management arm if you unlatched it. For information about the cable management arm, see the system’s rack documentation. 4. Connect the power cable to the power supply and plug the cable into a power outlet. CAUTION: When connecting the power cable, secure the cable with the cable stra[...]

Replacing The Power Supply Divider CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered[...]

2. tabs (4) 3. screw Non-Redundant AC Power Supply Your system supports a non-redundant 350 W AC power supply. NOTE: Non-redundant power supply is supported in systems with cabled hard drives and systems with an x8 backplane. NOTE: When selecting or upgrading your system configuration, verify the system power consumption with the Dell Energy Smart [...]

Figure 53. Removing and Installing a Non-Redundant AC Power Supply 1. screw 2. power supply unit cage 3. non-redundant power supply 4. standoff on the chassis 5. P1 cable connector 6. P2 cable connector 7. P3 cable connector 8. backplane connector 105[...]

Installing A Non-Redundant AC Power Supply CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not[...]

8. Lift the power interposer board along with the power distribution board up and out of the chassis. Figure 54. Removing and Installing the Power Interposer Board and the Power Distribution Board 1. power distribution board 2. slots on power interposer board (4) 3. GPU power connector 4. power interposer board 5. hooks (4) 6. release latch 7. P6 c[...]

Installing The Power Interposer Board CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not cove[...]

NOTE: For systems installed with the wheel assembly, ensure that you lay the system on a sturdy, stable surface with the wheel assembly extending off the edge of the surface. 3. Open the system. 4. Locate the battery socket. CAUTION: To avoid damage to the battery connector, you must firmly support the connector while installing or removing a batte[...]

The control-panel assembly with diagnostic indicators is supported on systems with cabled hard drives and systems with an x8 backplane. The control-panel assembly with LCD module is supported on systems with hot-swappable hard drives only. Removing The Control-Panel Assembly CAUTION: Many repairs may only be done by a certified service technician. [...]

3. control-panel assembly cable connector 4. screw 5. control-panel assembly 6. control panel Figure 57. Removing and Installing the Control-Panel Assembly With Diagnostic Indicators in a Tower-Mode System 1. control panel board 2. control-panel assembly connector 3. control-panel assembly cable connector 4. screw 111[...]

Figure 58. Removing and Installing the Control-Panel Assembly in a Rack-Mode System 1. LCD module ZIF connector 2. VGA module connector 3. VGA module cable connector 4. control-panel assembly connector 5. control-panel assembly cable connector 6. screw 7. control-panel board 8. VGA module 9. control panel for rack mode 7. If you are replacing the c[...]

3. slot Installing The Control-Panel Assembly CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is [...]

Figure 60. Removing and Installing the Control Panel for Systems With an LCD Module 1. control panel 2. control-panel board 3. LCD module 4. control-panel assembly 5. tabs (3) Figure 61. Removing and Installing the Control Panel for Systems With Diagnostic Indicators 1. control panel 114[...]

2. control-panel board 3. control-panel assembly 4. tabs (3) Installing The Control Panel CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to [...]

Figure 62. Removing and Installing the Control-Panel Board With LCD Module 1. LCD ZIF cable 2. LCD module ZIF connector 3. control-panel board 4. screws (3) 5. control-panel assembly Installing The Control-Panel Board For Systems With LCD Modules CAUTION: Many repairs may only be done by a certified service technician. You should only perform troub[...]

Removing The Control-Panel Board For Systems With Diagnostic Indicators CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is [...]

Installing The Control-Panel Board For Systems With Diagnostic Indicators CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that i[...]

Figure 64. Removing and Installing the LCD Module 1. LCD module 2. screw 3. LCD module ZIF connector 4. LCD ZIF cable Installing The LCD Module CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online[...]

Removing The VGA Module—Rack Mode CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covere[...]

Installing The VGA Module—Rack Mode CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not cove[...]

i) internal USB key 5. Disconnect all cables from the system board. CAUTION: Take care not to damage the system identification button while removing the system board from the chassis. 6. Remove the 11 screws that secure the system board to the chassis. 7. Grasp the system-board holders and slide the system board towards the front of the system. CAU[...]

CAUTION: If you are using the Trusted Program Module (TPM) with an encryption key, you may be prompted to create a recovery key during program or system setup. Be sure to create and safely store this recovery key. If you replace this system board, you must supply the recovery key when you restart your system or program before you can access the enc[...]

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4 Converting The System From Tower Mode To Rack Mode CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by D[...]

5. Remove the system top cover by following the steps below: a) Using a #2 Phillips screwdriver, remove the three screws on the side of the system that secure the system top cover to the system chassis. b) Slide the top panel toward the back of the system until the panel hooks clear the chassis slots. c) Rotate the free side of the panel outward ab[...]

Figure 68. Removing and Installing the Rack Ears 1. front panel 2. rack ears (2) 3. screws for each rack ear (3) 12. Close the system. Rack Installation To install the system in a rack, see the system’s Rack Installation Guide. 127[...]

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5 Troubleshooting Your System Safety First—For You And Your System CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not[...]

7. Power down all attached USB devices and disconnect them from the system. 8. Restart the system and, if your keyboard is functioning, enter the System Setup. Verify that all USB ports are enabled on the Integrated Devices screen, in the System Setup options. If your keyboard is not functioning, you can also use remote access. If the system is not[...]

3. Disassemble components from the system: – Hard drives – Hard-drive backplane – USB memory key – Cooling shroud – Expansion-card risers (if present) – Expansion cards – Power supply(s) – Cooling fans – Processor and heat sink – Memory modules 4. Let the system dry thoroughly for at least 24 hours. 5. Reinstall the components y[...]

Troubleshooting The System Battery CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered[...]

Troubleshooting Cooling Problems CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered b[...]

8. Reseat the memory modules in their sockets. 9. Close the system. 10. Enter the System Setup and check the system memory setting. If the problem is not resolved, proceed with the next step. 11. Open the system. 12. If a diagnostic test or error message indicates a specific memory module as faulty, swap or replace the module with a known good memo[...]

NOTE: Certain SD cards have a physical write-protect switch on the card. If the write-protect switch is turned on then the SD card is not writeable. 1. Enter the System Setup and ensure that the Internal SD Card Port is enabled. 2. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. 3. Open[...]

Troubleshooting A Hard Drive CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by yo[...]

If the tests fail, see Getting Help . 11. For each expansion card you removed in step 8, perform the following steps: a) Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. b) Open the system. c) Reinstall one of the expansion cards. d) Close the system. e) Run the appropriate diagnostic test. For mor[...]

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6 Using System Diagnostics If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support[...]

The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the system. The diagnostics starts executing the tests on all the detected devices. System Diagnostic Controls Menu Description Configuration Displays the configuration and status information of all detected devices. Results Displays the results of all tests th[...]

7 Jumpers And Connectors System Board Jumper Settings For information on resetting the password jumper to disable a password, see Disabling A Forgotten Password. Table 4. System Board Jumper Settings Jumper Setting Description PWRD_EN (default) The password feature is enabled (pins 2–4). The password feature is disabled (pins 4–6). iDRAC local [...]

System Board Connectors Figure 69. System Board Jumpers and Connectors Item Connector Description 1 PWR_CONN/P1 Power connector 2 CTRL PNL Control panel interface connector 3 FRONT VGA Video connector 4 SLOT1 PCIE-G2-X4(CPH) PCIe card connector 1 5 SLOT2 PCIE-G2-X1(CPH) PCIe card connector 2 6 SLOT3 PCIE-G3-X16(CPU1) PCIe card connector 3 7 SLOT4 P[...]

Item Connector Description 12 USB4 top/USB5/USB6 BOT USB connector 13 USB1 top/USB2/USB3 BOT USB connector 14 NIC1 TOP/NIC2 BOT NIC connector 15 COM TOP/VGA BOT Serial connector/video connector 16 INTRUSION Chassis intrusion switch connector 17 12V_2/P2 Power connector 18 12V_1/P3 Power connector 19 A1, A2, A3, A4, A5, A6 Memory module sockets 20 C[...]

The existing passwords are not disabled (erased) until the system boots with the Jumper on pins 4 and 6. However, before you assign a new system and/or setup password, you must move the jumper back to pins 2 and 4. NOTE: If you assign a new system and/or setup password with the jumper on pins 4 and 6, the system disables the new password(s) the nex[...]

8 Technical Specifications Processor Processor type • One Intel Xeon processor E5-2400 product family, or • One Intel Xeon processor E5-1410, or • One Intel Pentium processor 1400 Expansion Bus Bus type PCI Express Generation 3 and 2 Expansion slots (Slot 1) One full-height, half-length x4 PCIe Gen2 card slot connected to Platform Controller [...]

Memory Maximum RAM RDIMMs 96 GB UDIMMs 24 GB Drives Hard drives Four hard-drive systems Up to four 3.5 inch, internal, cabled SATA, nearline SAS, or SAS hard drives. Eight hard-drive systems Up to eight 3.5 inch, internal, hot-swappable SATA, nearline SAS, SAS hard drives. NOTE: 2.5 inch drives in 3.5 inch carriers are supported for SAS, SATA SSD o[...]

Connectors USB One 4-pin, USB 2.0-compliant Internal Dual SD Module Two optional flash memory card slots with the internal SD module NOTE: One card slot is dedicated for redundancy. Video Video type Integrated Matrox G200 Video memory 16 MB shared Expanded Operating Temperature NOTE: When operating in the expanded temperature range, system performa[...]

Environmental NOTE: For additional information about environmental measurements for specific system configurations, see dell.com/environmental_datasheets . Temperature Maximum Temperature Gradient (Operating and Storage) 20 °C/h (36 °F/h) Storage Temperature Limits –40 °C to 65 °C (–40 °F to 149 °F) Temperature (Continuous Operation) Temp[...]

Environmental NOTE: This section defines the limits to help avoid IT equipment damage and/or failure from particulates and gaseous contamination. If it is determined that levels of particulates or gaseous pollution are beyond the limits specified below and are the reason for the damage and/or failures to your equipment, it may be necessary for you [...]

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9 System Messages LCD Messages NOTE: Applicable only if your system has an LCD display. The LCD messages consist of brief text messages that refer to events recorded in the System Event Log (SEL). For information on the SEL and configuring system management settings, see the systems management software documentation. NOTE: If your system fails to b[...]

Error Code Message Information AMP0302 Message The system board < name > current is greater than the upper warning threshold. Details System board < name > current is outside of the optimum range. Action 1. Review system power policy. 2. Check system logs for power related failures. 3. Review system configuration changes. 4. If the issu[...]

Error Code Message Information ASR0003 Message The watchdog timer power cycled the system. Details The operating system or an application failed to communicate within the time-out period. The system was power-cycled. Action Check the operating system, application, hardware, and system event log for exception events. BAT0002 Message The system board[...]

Error Code Message Information Action Review the technical specifications for supported processor types. CPU0010 Message CPU < number > is throttled. Details The CPU is throttled due to thermal or power conditions. Action Review system logs for power or thermal exceptions. CPU0023 Message CPU < number > is absent. LCD Message CPU < n[...]

Error Code Message Information 2. Turn off the system and remove input power for one minute. 3. Ensure the processor is seated correctly. 4. Reapply input power and turn on the system. 5. If the issue persists, see Getting Help . CPU0702 Message CPU bus parity error detected. LCD Message CPU bus parity error detected. Power cycle system. Details Sy[...]

Error Code Message Information 5. If the issue persists, see Getting Help . FAN0000 Message Fan < number > RPM is less than the lower warning threshold. Details Fan operating speed is out of range. Action Remove and reinstall the fan. If the issue persists, see Getting Help . FAN0001 Message Fan < number > RPM is less than the lower cri[...]

Error Code Message Information Action Check if the cable is present, then reinstall or reconnect. MEM0000 Message Persistent correctable memory errors detected on a memory device at location(s) < location >. Details This is an early indicator of a possible future uncorrectable error. Action Re-seat the memory modules. If the issue persists, s[...]

Error Code Message Information LCD Message Memory mirror lost on < location >. Power cycle system. Details The memory may not be seated correctly, misconfigured, or has failed. Action Check the memory configuration. Re-seat the memory modules. If the issue persists, see Getting Help . MEM1208 Message Memory spare redundancy is lost. Check mem[...]

Error Code Message Information Action Cycle input power, update component drivers, if device is removable, reinstall the device. PCI1320 Message A bus fatal error was detected on a component at bus < bus >device< device >function < func >. LCD Message Bus fatal error on bus < bus > device < device > function < func [...]

Error Code Message Information LCD Message Drive < number > removed from disk drive bay < bay >. Check drive. Details The controller detected that the drive was removed. Action Verify drive installation. Re-seat the failed drive. If the issue persists, see Getting Help . PST0128 Message No memory is detected. LCD Message No memory is de[...]

Error Code Message Information PSU0006 Message Power supply < number > type mismatch. LCD Message Power supply < number > is incorrectly configured. Check PSU. Details Power supplies should be of the same input type and power rating. Action Install matched power supplies and review proper configuration in this manual. PSU0016 Message Po[...]

Error Code Message Information PSU0034 Message An under voltage fault detected on power supply < number >. LCD Message An under voltage fault detected on PSU < number >. Check power source. Details This failure may be the result of an electrical issue with cables or subsystem components in the system. Action 1. Remove and reinstall the [...]

Error Code Message Information PSU1201 Message Power supply redundancy is lost. Details The power supply tries to operate in a degraded state. System Performance and power redundancy may be degraded or lost. Action Check input power. Reinstall the power supply. If the issue persists, see Getting Help . PSU1204 Message The power supplies are not red[...]

Error Code Message Information Details An error was reported during a SD card read or write. Action Reseat the flash media. If the problem persists, see Getting Help . RFM1014 Message Removable Flash Media < name > is write protected. LCD Message Removable Flash Media < name > is write protected. Check SD Card. Details The card is write[...]

Error Code Message Information SEC0031 Message The chassis is open while the power is on. LCD Message Intrusion detected. Check chassis cover. Details The chassis is open. System performance may be degraded, and security may be compromised. Action Close the chassis. Check system logs. SEC0033 Message The chassis is open while the power is off. LCD [...]

Error Code Message Information Action Re-configure system to the minimum supported configuration. If issues persists, contact support. TMP0118 Message The system inlet temperature is less than the lower warning threshold. LCD Message System inlet temperature is outside of range. Details Ambient air temperature is too cool. Action Check the system o[...]

Error Code Message Information Action 1. Review system logs for power supply exceptions. 2. Re-configure the system to minimum configuration, inspect and reinstall system cables. 3. If the issue persists, see Getting Help . Warning Messages A warning message alerts you to a possible problem and prompts you to respond before the system continues a t[...]

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10 Getting Help Contacting Dell NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be availab[...]