Dell T620 manual

Dell PowerEdge T620 Systems Owner's Manual Regulatory Model: E17S Series Regulatory Type: E17S001[...]

Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2013 Dell Inc[...]

Contents 1 About Your System...................................................................................................................... 9 Front-Panel Features And Indicators—Tower Mode ............................................................................................... 9 Front-Panel Features And Indicators—Rack Mode ......[...]

Boot Manager Screen ...................................................................................................................................... 35 UEFI Boot Menu ............................................................................................................................................... 36 Embedded System Management ...[...]

Removing A Hot-Swap Hard Drive ................................................................................................................... 57 Installing A Hot-Swap Hard Drive .................................................................................................................... 58 Removing A Hard Drive From A Hard-Drive Carrier[...]

Hot Spare Feature ............................................................................................................................................ 85 Removing An AC Power Supply ....................................................................................................................... 85 Installing An AC Power Supply .......[...]

4 Converting The System From Tower Mode To Rack Mode............................................. 129 Safety Instructions ................................................................................................................................................ 129 Preparing A System For Conversion From Tower Mode To Rack Mode ................[...]

LCD Messages ...................................................................................................................................................... 155 Viewing LCD Messages ................................................................................................................................. 155 Removing LCD Messages .....[...]

1 About Your System Front-Panel Features And Indicators—Tower Mode Figure 1. Front-Panel Features and Indicators—2.5 Inch Hard-Drive Chassis 9[...]

Figure 2. Front-Panel Features and Indicators—3.5 Inch Hard-Drive Chassis Item Indicator, Button, or Connector Icon Description 1 Optical drive (optional) One optional SATA DVD-ROM drive or DVD+/-RW drive. 2 vFlash media card slot Allows you to insert a vFlash media card. 3 Power-on indicator, power button The power-on indicator lights when the s[...]

Item Indicator, Button, or Connector Icon Description NOTE: On ACPI-compliant operating systems, turning off the system using the power button causes the system to perform a graceful shutdown before power to the system is turned off. 4 NMI button Used to troubleshoot software and device driver errors when running certain operating systems. This but[...]

Item Indicator, Button, or Connector Icon Description Up to four PCIe SSDs. NOTE: In systems supporting S110 Software RAID configuration, hard-drive slots 4 through 7 do not support any hard drives and are installed with hard-drive blanks. Front-Panel Features And Indicators—Rack Mode Figure 3. Front-Panel Features and Indicators—2.5 Inch Hard-[...]

Item Indicator, Button, or Connector Icon Description Up to four Dell PowerEdge Express Flash devices (PCIe SSDs). 2.5 inch hard- drive systems Up to thirty two 2.5 inch hot- swappable hard drives. Up to four PCIe SSDs. NOTE: In systems supporting S110 Software RAID configuration, hard-drive slots 4 through 7 do not support any hard drives and are [...]

Item Indicator, Button, or Connector Icon Description the front and the system status indicator on the back flash until one of the buttons is pressed again. Press to toggle the system ID on and off. If the system stops responding during POST, press and hold the system ID button for more than five seconds to enter BIOS progress mode. To reset iDRAC [...]

Item Button Description • Press again to stop • Press again to return to default scrolling speed • Press again to repeat the cycle Home Screen The Home screen displays user-configurable information about the system. This screen is displayed during normal system operation when there are no status messages or errors. When the system is in stand[...]

Option Description Power Displays the power output of the system in BTU/hr or Watts. The display format can be configured in the Set home submenu of the Setup menu. Temperature Displays the temperature of the system in Celsius or Fahrenheit. The display format can be configured in the Set home submenu of the Setup menu. Hard-Drive Indicator Pattern[...]

Drive-Status Indicator Pattern (RAID Only) Condition seconds, and off six seconds Back-Panel Features And Indicators Figure 6. Back-Panel Features and Indicators 17[...]

Item Indicator, Button, or Connector Icon Description 1 PCIe expansion card slots (4) (processor 1) Allows you to connect up to two PCI Express expansion cards and two PERC cards. 2, 3 Ethernet connectors Two integrated 10/100/1000 Mbps NIC connectors. 4 System identification button The identification buttons on the front and back panels can be use[...]

NIC Indicator Codes Figure 7. NIC Indicator 1. link indicator 2. activity indicator Indicator Indicator Code Link and activity indicators are off The NIC is not connected to the network. Link indicator is green The NIC is connected to a valid network at its maximum port speed (1 Gbps or 10 Gbps). Link indicator is amber The NIC is connected to a va[...]

Figure 9. DC Power Supply Status Indicator 1. DC power supply status indicator Power Indicator Pattern Condition Not lit Power is not connected. Green The handle/LED indicator lights green indicating that a valid power source is connected to the power supply and that the power supply is operational. Flashing amber Indicates a problem with the power[...]

• The Getting Started Guide provides an overview of setting up your system, and technical specifications. This document is available online at www.dell.com/support/manuals . • The rack documentation included with your rack solution describes how to install your system into a rack, if required. • Any media that ships with your system that prov[...]

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2 Using The System Setup And Boot Manager System Setup enables you to manage your system hardware and specify BIOS-level options. The following keystrokes provide access to system features during startup: Keystroke Description <F2> Enters the System Setup. <F10> Enters System Services, which opens the Dell Lifecycle Controller 2 (LC2). [...]

• UEFI boot mode is an enhanced 64-bit boot interface based on Unified Extensible Firmware Interface (UEFI) specifications that overlays the system BIOS. You must select the boot mode in the Boot Mode field of the Boot Settings screen of System Setup. Once you specify the boot mode, the system boots in the specified boot mode and you then proceed[...]

System Setup Options System Setup Main Screen NOTE: Press <Alt><F> to reset the BIOS or UEFI settings to their default settings. Menu Item Description System BIOS This option is used to view and configure BIOS settings. iDRAC Settings This option is used to view and configure iDRAC settings. Device Settings This option is used to view a[...]

Menu Item Description System BIOS Version Displays the BIOS version installed on the system. System Service Tag Displays the system Service Tag. System Manufacturer Displays the name of system manufacturer. System Manufacturer Contact Information Displays the contact information of the system manufacturer. Memory Settings Screen Menu Item Descripti[...]

Menu Item Description QPI Speed Allows you to set the QuickPath Interconnect data rate settings. By default, the QPI Speed option is set to Maximum data rate . NOTE: The QPI speed option displays only when both the processors are installed. Alternate RTID (Requestor Transaction ID) Setting Allows you to allocate more RTIDs to the remote socket incr[...]

Menu Item Description Number of Cores Displays the number of cores per processor. SATA Settings Screen Menu Item Description Embedded SATA Allows the embedded SATA to be set to Off , ATA , AHCI , or RAID modes. By default, the Embedded SATA option is set to AHCI . Port E Auto enables BIOS support for the device attached to SATA port E. Off disables[...]

Menu Item Description User Accessible USB Ports Allows you enable or disable the user accessible USB ports. Selecting Only Back Ports On disables the front USB ports and selecting All Ports Off disables both front and back USB ports. By default, the User Accessible USB Ports option is set to All Ports On . Internal USB Port Allows you to enable or [...]

Menu Item Description NOTE: Only Serial Device 2 can be used for Serial Over LAN (SOL). To use console redirection by SOL, configure the same port address for console redirection and the serial device. External Serial Connector Allows you to associate the external serial connector to serial device 1, serial device 2, or remote access device. By def[...]

Menu Item Description NOTE: When C States is enabled in Custom mode, changing the Monitor/Mwait setting does not impact system power/performance. Memory Patrol Scrub Allows you to set the memory patrol scrub frequency. By default, the Memory Patrol Scrub option is set to Standard . Memory Refresh Rate Allows you to set the memory refresh rate. By d[...]

Menu Item Description BIOS Update Control Allows you to update the BIOS using either DOS or UEFI shell-based flash utilities. For environments that do not require local BIOS updates, it is recommended to set this field to Disabled . By default, the BIOS Update Control option is set to Unlocked . NOTE: BIOS updates using Dell Update Package are not [...]

Setup password This is the password that you must enter to access and make changes to the BIOS or UEFI settings of your system. CAUTION: The password features provide a basic level of security for the data on your system. CAUTION: Anyone can access the data stored on your system if the system is running and unattended. NOTE: Your system is shipped [...]

To delete or change the existing System and/or Setup password: 1. To enter System Setup, press <F2> immediately after a power-on or restart. 2. In the System Setup Main Menu , select System BIOS and press <Enter> . The System BIOS screen is displayed. 3. In the System BIOS Screen , select System Security and press <Enter> . The Sy[...]

NOTE: You can use the Password Status option in conjunction with the Setup Password option to protect the system password from unauthorized changes. Entering The UEFI Boot Manager NOTE: Operating systems must be 64-bit UEFI-compatible (for example, Microsoft Windows Server 2008 x64 version) to be installed from the UEFI boot mode. DOS and 32-bit op[...]

Menu Item Description BIOS Boot Menu Displays the list of available BIOS boot options (marked with asterisks). Select the boot option you wish to use and press <Enter>. UEFI Boot Menu Displays the list of available UEFI boot options (marked with asterisks). Select the boot option you wish to use and press <Enter>. The UEFI Boot Menu ena[...]

The iDRAC Settings screen is displayed. Changing The Thermal Settings The iDRAC Settings utility enables you to select and customize the thermal control settings for your system. 1. Enter the iDRAC Settings utility. 2. Under iDRAC Settings → Thermal → User Option , select between the following options: – Default – Maximum Exhaust Temperatur[...]

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3 Installing System Components Recommended Tools You may need the following items to perform the procedures in this section: • Key to the system keylock • #2 Phillips screwdriver • T10 and T15 Torx screwdrivers • Wrist grounding strap connected to ground Following tools are required for assembling cables for a DC power supply unit (PSU), wh[...]

Removing The Front Bezel 1. Insert the bezel key in the keylock. 2. Keeping the keylock pressed with the bezel key, rotate the keylock to the unlocked position. 3. Press down on the release latch at the top of the bezel. 4. Rotate the top end of the bezel away from the system. 5. Unhook the bezel tabs from the slots on the front of the chassis. Sys[...]

3. screws (4) Installing The System Feet 1. Lay the system on its side on a flat, stable surface. 2. Secure the system feet to the base of the tower using the screws. 3. Place the system upright on a flat, stable surface and turn the system feet outward. Wheel Assembly (Optional)—Tower Mode The wheel assembly provides mobility to the system in th[...]

Figure 12. Removing and Installing the Wheel Assembly 1. slots on base of the tower (4) 2. wheel assembly unit (2) 3. screws (2) Opening And Closing The System WARNING: Whenever you need to lift the system, get others to assist you. To avoid injury, do not attempt to lift the system by yourself. WARNING: Opening or removing the system cover when th[...]

Opening The System CAUTION: Installing the feet on a stand-alone tower system is necessary to provide a stable foundation for the system. Failure to install the feet poses the risk of having the system tip over, possibly causing bodily injury or damage to the system. NOTE: It is recommended that you always use a static mat and static strap while wo[...]

5. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. Inside The System CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone ser[...]

Bezel Blank Removing The Bezel Blank CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not cover[...]

Installing The Bezel Blank CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your[...]

Figure 16. Removing and Installing the Cooling Shroud 1. cooling shroud 2. tab Installing The Cooling Shroud CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support t[...]

Memory bus operating frequency can be 1600 MT/s, 1333 MT/s, 1066 MT/s, or 800 MT/s depending on: • DIMM type (UDIMM, RDIMM, or LRDIMM) • DIMM configuration (number of ranks) • maximum frequency of the DIMMs • number of DIMMs populated per channel • DIMM operating voltage • system profile selected (for example, Performance Optimized, Cus[...]

channel 3: slots A4, A8, and A12 Processor 2 channel 0: slots B1, B5, and B9 channel 1: slots B2, B6, and B10 channel 2: slots B3, B7, and B11 channel 3: slots B4, B8, and B12 The following table shows the memory populations and operating frequencies for the supported configurations. DIMM Type DIMMs Populated/ Channel Operating Frequency (in MT/s) [...]

• In a dual-processor configuration, the memory configuration for each processor should be identical. For example, if you populate socket A1 for processor 1, then populate socket B1 for processor 2, and so on. • Memory modules of different sizes can be mixed provided that other memory population rules are followed (for example, 2 GB and 4 GB me[...]

• Memory modules must be identical in size, speed, and technology. • DIMMs installed in memory sockets with white release tabs must be identical and similar rule applies for sockets with black and green release tabs. This ensures that identical DIMMs are installed in matched pairs - for example, A1 with A2, A3 with A4, A5 with A6, and so on. Sa[...]

Table 2. Memory Configurations—Two Processors System Capacity (in GB) DIMM Size (in GB) Number of DIMMs DIMM Rank, Organization, and Frequency DIMM Slot Population 16 2 8 1R, x8, 1333 MT/s, 1R, x8, 1600 MT/s A1, A2, A3, A4 B1, B2, B3, B4 32 2 16 1R, x8, 1333 MT/s A1, A2, A3, A4, A5, A6, A7, A8 B1, B2, B3, B4, B5, B6, B7, B8 32 4 8 2R, x8, 1333 MT[...]

System Capacity (in GB) DIMM Size (in GB) Number of DIMMs DIMM Rank, Organization, and Frequency DIMM Slot Population 768 32 24 LRDIMM, x4, 1333 MT/s A1, A2, A3, A4, A5, A6, A7, A8, A9, A10, A11, A12 B1, B2, B3, B4, B5, B6, B7, B8, B9, B10, B11, B12 Removing Memory Modules WARNING: The memory modules are hot to the touch for some time after the sys[...]

3. alignment key 6. Install the cooling shroud. 7. Close the system. 8. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. Installing Memory Modules WARNING: The memory modules are hot to the touch for some time after the system has been powered down. Allow time for the memory modules to cool b[...]

• Sixteen 2.5 inch hard drives • Four Dell PowerEdge Express Flash devices • Four 3.5 inch hard drives Removing A Flex Bay CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone s[...]

Installing A Flex Bay CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warr[...]

1. hard-drive blank 2. release button Installing A 2.5 Inch Hard-Drive Blank 1. If installed, remove the front bezel. 2. Insert the hard-drive blank into the hard-drive slot until the release button clicks into place. 3. If applicable, install the front bezel. Removing A 3.5 Inch Hard-Drive Blank CAUTION: To maintain proper system cooling, all empt[...]

If the hard drive is online, the green activity/fault indicator flashes as the drive is turned off. When the hard-drive indicators are off, the hard drive is ready for removal. 2. Press the release button to open the hard-drive carrier release handle. 3. Slide the hard-drive carrier out until it is free of the hard-drive slot. CAUTION: To maintain [...]

CAUTION: When a replacement hot-swappable hard drive is installed and the system is powered on, the hard drive automatically begins to rebuild. Make absolutely sure that the replacement hard drive is blank or contains data that you wish to have over-written. Any data on the replacement hard drive is immediately lost after the hard drive is installe[...]

Installing A Hard Drive Into A Hard-Drive Carrier CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell[...]

2. optical drive blank lock Installing The Slim Optical Drive Blank CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not [...]

6. Slide the drive out of the system until it is free of the drive bay. NOTE: If the drive is being permanently removed, install a blank in the slot. NOTE: Filler brackets must be installed over empty optical drive or tape drive slots to maintain FCC certification of the system. The brackets also keep dust and dirt out of the system and aid in prop[...]

Figure 26. Cabling—Optical Drive and Tape Drive 1. internal tape adapter 2. mini-SAS/SATA connector on internal tape adapter 3. ODD2/TBU connector on system board 4. ODD1/TBU connector on system board 5. power connector on x16 backplane 6. SAS tape drive data/power connector 7. optical drive 2 power connector 8. optical drive 2 data connector 9. [...]

Installing The Optical Drive Or Tape Drive CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not[...]

Removing A Cooling Fan WARNING: Opening or removing the system cover when the system is on may expose you to a risk of electric shock. Exercise utmost care while removing or installing cooling fans. CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in y[...]

Installing A Cooling Fan CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your w[...]

Figure 28. Removing and Replacing the Cooling-Fan Assembly 1. cooling-fan assembly 2. cooling fans (4) 3. release levers (2) 4. guides (2) Installing The Cooling-Fan Assembly (Optional) CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product d[...]

Internal USB Memory Key (Optional) An optional USB memory key installed inside your system can be used as a boot device, security key, or mass storage device. The USB connector must be enabled by the Internal USB Port option in the Integrated Devices screen of the System Setup. To boot from the USB memory key, configure the USB memory key with a bo[...]

Removing The PCIe Card Holder CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by y[...]

GPU Card Holder (Optional) Removing The GPU Card Holder CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized b[...]

1. release tab 2. GPU card holder 3. guide pin Installing The GPU Card Holder CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing th[...]

Expansion Cards Expansion Card Installation Guidelines Table 3. Supported PCI Express Generation 3 Expansion Cards PCIe Slot Processor Connection Height Length Link Width Slot Width 1 Processor 1 Standard Height Full Length x8 x8 2 Processor 1 Standard Height Full Length x16 x16 3 Platform Controller Hub Standard Height Full Length* x4 x8 4 Process[...]

Card Priority Card Type Slot Priority Maximum Allowed 11 HIC 4, 5, 7, 2 4 GPU Card Installation Guidelines Observe the following guidelines while installing a GPU card: • Ensure that the GPU enablement kit is ready. • Ensure that all GPU cards are of the same type or model. • Each GPU card supports up to 6 GB of dedicated GDDR5 memory. • A [...]

8. Close the PCIe card latch. 9. Replace the PCIe card holder. 10. Close the system. 11. Place the system upright. 12. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. Figure 31. Removing and Installing the Expansion Card 1. PCIe card latch 2. PCIe card connector 3. PCIe card Installing An Ex[...]

NOTE: Keep this bracket in case you need to remove the expansion card. Filler brackets must be installed over empty expansion-card slots to maintain FCC certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system. 8. Holding the card by its edges, position the card so t[...]

Figure 32. Removing and Installing the GPU Card 1. GPU card 2. SLI data connector 3. GPU card power connector 4. GPU card power connector 5. x16 connector 6. PCIe card latches (2) Installing A GPU Card CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized i[...]

10. Close the two PCIe card latches. 11. Replace the PCIe card holder. 12. Close the system. 13. Place the system upright. 14. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. SD vFlash Card A vFlash SD card is a Secure Digital (SD) card that plugs into the vFlash SD card slot in the system. [...]

Removing An Internal Dual SD Module CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covere[...]

Installing An Internal Dual SD Module CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not cove[...]

NOTE: The slot is keyed to ensure correct insertion of the card. 5. Press the card into the card slot to lock it into place. 6. If applicable, replace the cooling shroud. 7. Close the system. 8. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. Processors Use the following procedure when: • [...]

Figure 35. Removing and Installing a Processor 1. heat sink 2. captive screws (4) 3. processor 4. slots (4) CAUTION: The processor is held in its socket under strong pressure. Be aware that the release lever can spring up suddenly if not firmly grasped. 9. Position your thumb firmly over the processor socket-release lever near the unlock icon and r[...]

Figure 36. Processor Shield Opening and Closing Lever Sequence 1. socket release lever 2. close first icon 3. processor 4. socket release lever 5. open first icon 11. Hold the tab on the processor shield and rotate it upward and out of the way. 12. Lift the processor out of the socket and leave the release lever up so that the socket is ready for t[...]

Figure 37. Removing and Installing a Processor 1. close first socket release lever 2. pin-1 corner of processor 3. processor 4. open first socket release lever 5. socket 6. guide 7. slot 8. golden triangle Installing A Processor CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and sim[...]

6. Locate the processor socket. 7. If applicable, remove the socket protective cap. 8. Position your thumb firmly over the socket-release lever near the unlock first icon and release the lever from the locked position by pushing down and out from under the tab. 9. Similarly, release the socket-release lever near the close first icon from the locked[...]

When two identical power supplies are installed, the power supply configuration is redundant (1 + 1). In redundant mode, power is supplied to the system equally from both power supplies to maximize efficiency. When only one power supply is installed, the power supply configuration is non-redundant (1 + 0). Power is supplied to the system only by th[...]

Figure 38. Removing and Installing an AC Power Supply 1. connector 2. power supply 3. release latch 4. power supply handle Installing An AC Power Supply CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by t[...]

Wiring Instructions For A DC Power Supply Your system supports up to two –(48–60) V DC power supplies (when available). WARNING: For equipment using –(48–60) V DC power supplies, a qualified electrician must perform all connections to DC power and to safety grounds. Do not attempt connecting to DC power or installing grounds yourself. All e[...]

3. Connect the safety ground wire to the grounding post on the back of the system using a #6-32 nut equipped with a locking washer. Figure 39. Assembling and Connecting the Safety Ground Wire 1. safety ground wire 2. grounding post 3. locking washer 4. spring washer 5. #6-32 nut Assembling The DC Input Power Wires WARNING: For equipment using –(4[...]

Figure 40. Assembling the DC Input Power Wires 1. DC power socket 2. rubber cap 3. captive screws (2) 4. DC power connector 5. wire –48 V 6. wire RTN 7. grounding wire Removing A DC Power Supply WARNING: For equipment using –(48–60) V DC power supplies, a qualified electrician must perform all connections to DC power and to safety grounds. Do[...]

Figure 41. Removing and Installing a DC Power Supply 1. connector 2. power supply 3. power supply status indicator 4. release latch 5. power supply handle Installing A DC Power Supply WARNING: For equipment using –(48–60) V DC power supplies, a qualified electrician must perform all connections to DC power and to safety grounds. Do not attempt [...]

Removing The Power Supply Blank CAUTION: To ensure proper system cooling, the power supply blank must be installed in the second power supply bay in a non-redundant configuration. Remove the power supply blank only if you are installing a second power supply. If you are installing a second power supply, remove the power supply blank in the bay by p[...]

3. If applicable, rotate the system feet inward and lay the system on its side on a flat, stable surface. NOTE: For systems installed with the wheel assembly, ensure that you lay the system on a sturdy, stable surface with the wheel assembly extending off the edge of the surface. 4. Open the system. 5. Disconnect the power cables from the hard-driv[...]

1. power distribution board 2. screws (6) Installing The Power Distribution Board CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicin[...]

Installing The Power Interposer Board CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not cove[...]

Figure 44. Removing and Installing the System Battery 1. positive side of battery connector 2. system battery 7. Lift the battery out of the securing tabs at the negative side of the connector. 8. To install a new system battery, support the battery connector by pressing down firmly on the positive side of the connector. 9. Hold the battery with th[...]

Removing The Hard-Drive Backplane CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered [...]

5. power cable 6. signal cable Figure 46. Removing and Installing a 3.5 Inch (x8) SAS/SATA Backplane 1. backplane power connector 2. backplane power cable 3. release pin 4. signal cable 5. backplane 6. SAS A cable 97[...]

Figure 47. Cabling—3.5 Inch (x8) SAS/SATA Backplane 1. power connector on backplane 2. SAS A connector on backplane 3. SAS A connector on system board 4. power connector on PDB 5. signal connector on system board 6. signal connector on backplane 98[...]

Figure 48. Removing and Installing a 3.5 Inch (x8) SAS/SATA Backplane With a Single PERC Card 1. power connector 2. power cable 3. release pin 4. SAS B cable 5. signal cable 6. backplane 7. SAS A cable 99[...]

Figure 49. Cabling—3.5 Inch (x8) SAS/SATA Backplane With a Single PERC Card 1. power connector on backplane 2. SAS A connector on backplane 3. SAS B connector on PERC card 4. SAS A connector on PERC card 5. Power connector on PDB 6. signal cable on system board 7. signal cable on backplane 8. SAS B connector on backplane 100[...]

Figure 50. Removing and Installing a 3.5 Inch (x8) Plus 2.5 Inch (x4) SAS/SATA Backplane 1. PCIe C cable 2. power connector 3. PCIe D cable 4. PCIe B cable 5. signal cable 6. PCIe B cable 7. power cable 8. release pin 9. SAS B cable 10. signal cable 11. SAS A cable 12. backplane 101[...]

Figure 51. Cabling—3.5 Inch (x8) Plus 2.5 Inch (x4) SAS/SATA Backplane 1. PCIe B cable on PCIe SSD backplane 2. PCIe A cable on PCIe SSD backplane 3. SAS B cable from 3.5 inch backplane on PERC card 4. SAS A cable from 3.5 inch backplane on PERC card 5. PCIe D cable from PCIe SSD backplane to PCIe extender card 6. PCIe C cable from PCIe SSD backp[...]

12. SAS B cable on 3.5 inch backplane 13. SAS A cable on 3.5 inch backplane 14. backplane power cable 15. backplane power connector 16. PCIe SSD backplane signal cable 17. PCIe D cable on PCIe SSD backplane 18. PCIe C cable on PCIe SSD backplane Figure 52. Removing and Installing a 3.5 Inch (x12) SAS/SATA Backplane 1. power connector 2. power cable[...]

Figure 53. Cabling—3.5 Inch (x12) SAS/SATA Backplane 1. power connector on backplane 2. SAS B connector on backplane 3. SAS B connector on PERC 4. SAS A connector on PERC 5. power connector on PDB 6. signal connector on system board 7. SAS A connector on backplane 8. signal connector on backplane 104[...]

Figure 54. Removing and Installing 2.5 Inch (x16) SAS/SATA Backplane 1. backplane 2. signal cable 3. release pin 4. power cable 5. power connector 6. SAS A cable 7. SAS B cable 105[...]

Figure 55. Cabling—2.5 Inch (x16) SAS/SATA Backplane 1. SAS B connector on PERC 2. SAS A connector on PERC 3. power connector on PDB 4. signal connector on system board 5. SAS A connector on backplane 6. SAS B connector on backplane 7. power connector on backplane 8. signal connector on backplane 106[...]

Figure 56. Removing and Installing 2.5 Inch (x16) Plus 2.5 Inch (x4) SAS/SATA Backplane 1. backplane 2. PCIe D cable 3. power cable 4. PCIe C cable 5. PCIe B cable 6. signal cable 7. PCIe A cable 8. release pin 9. signal cable 10. power cable 11. SAS A cable 12. SAS B cable 13. backplane 107[...]

Figure 57. Cabling—2.5 Inch (x16) Plus 2.5 Inch (x4) SAS/SATA Backplane 1. PCIe B cable on PCIe SSD backplane 2. PCIe A cable on PCIe SSD backplane 3. SAS B connector on PERC 4. SAS A connector on PERC 5. PCIe D cable on PCIe bridge card 6. PCIe C cable on PCIe bridge card 7. PCIe B cable on PCIe bridge card 8. PCIe A cable on PCIe bridge card 9.[...]

Figure 58. Removing and Installing 2.5 Inch (x32) SAS/SATA Backplane With Two PERC Cards 1. signal cable 2. release pin 3. power cable 4. SAS A cable 5. SAS B cable 6. signal cable 7. power cable 8. SAS A cable 9. SAS B cable 10. backplane 109[...]

Figure 59. Cabling—2.5 Inch (x32) SAS/SATA Backplane With Two PERC Cards 1. SAS A connector on 2nd PERC 2. SAS B connector on 2nd PERC 3. SAS B connector on 1st PERC 4. SAS A connector on 1st PERC 5. backplane 1 power connector on PDB 6. backplane 2 power connector on PDB 7. signal connector 1 on system board 8. signal connector 2 on system board[...]

Figure 60. Removing and Installing 2.5 Inch (x32) SAS/SATA Backplane With a Single PERC Card 1. signal cable 2. release pin 3. power connector 4. SAS A cable 5. SAS B cable 6. SAS A1 cable 7. SAS B1 cable 8. signal cable 9. power cable 10. SAS A1 cable 11. SAS B1 cable 12. backplane 111[...]

Figure 61. Cabling—2.5 Inch (x32) SAS/SATA Backplane With a Single PERC Card 1. signal connector on backplane 1 2. SAS B connector on backplane 1 3. SAS A connector on backplane 1 4. SAS B connector on PERC 5. SAS A connector on PERC 6. backplane 1 power connector on PDB 7. backplane 2 power connector on PDB 8. backplane 1 signal connector on sys[...]

Installing The Hard-Drive Backplane CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covere[...]

1. system top cover 2. screws (6) Installing The System Top Cover NOTE: It is recommended that you always use a static mat and static strap while working on components in the interior of the system. 1. Slightly offset the top cover toward the front of the system. 2. Align the top cover with the control panel and the notches on the top of the chassi[...]

NOTE: It is recommended that you always use a static mat and static strap while working on components in the interior of the system. 1. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet and peripherals. 2. Lay the system on its side. 3. Remove the screw securing the left side cover at the [...]

Removing The Control Panel—Tower Mode CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not co[...]

Installing The Control Panel—Tower Mode CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not [...]

Figure 64. Removing and Installing the Control Panel Module—Rack Mode 1. control panel module 2. screw Figure 65. Removing and Installing the Control Panel From the Control Panel Module—Rack Mode 1. control panel 118[...]

2. control panel cable 3. control panel USB cable Installing The Control Panel—Rack Mode CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to[...]

Figure 66. Removing and Installing the Control-Panel Board 1. control-panel board 2. screws (3) Installing The Control-Panel Board CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone[...]

Removing The LCD Module—Tower Mode CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not cover[...]

Installing The LCD Module—Tower Mode CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not cov[...]

Figure 68. Removing and Installing the LCD Module in the Rack Mode 1. screw 2. LCD cable 3. LCD module Installing The LCD Module—Rack Mode CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or[...]

Removing The VGA Module CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your wa[...]

Installing The VGA Module CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your [...]

CAUTION: Do not lift the system board assembly by grasping a memory module, processor, or other components. Figure 70. Removing the System Board 1. system board 2. release pin Installing The System Board CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized[...]

5. Reconnect all cables to the system board. See the cable routing diagrams in this document. 6. Close the system. 7. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. 8. Import your new or existing iDRAC Enterprise license. For more information, see iDRAC7 User's Guide , at support.dell.[...]

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4 Converting The System From Tower Mode To Rack Mode CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by D[...]

3. If applicable, remove the system feet or wheel assembly. 4. Open the system. 5. Remove the system left side cover. 6. Remove the system top cover. See Removing The System Top Cover. 7. Remove the control panel. See Removing The Control Panel—Tower Mode. 8. Remove the LCD module. See Removing The LCD Module—Tower Mode. 9. Install the VGA modu[...]

16. Install the LCD module. See Installing The LCD Module—Rack Mode. 17. Attach the mylar to cover the openings on the chassis where the system rear feet were installed in the tower mode. See figure for more information. Figure 72. Attaching the Mylar Cover 1. marking on chassis 2. mylar cover 18. Install the system left side cover. 19. Close the[...]

Figure 73. Removing and Installing the System Ears 1. system in rack mode 2. rack ears (2) 3. screws (3) 22. Install the system in the rack. For more information, see the system's Rack Installation Guide. 132[...]

5 Troubleshooting Your System Safety First—For You And Your System CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not[...]

7. Power down all attached USB devices and disconnect them from the system. 8. Restart the system and, if your keyboard is functioning, enter the System Setup. Verify that all USB ports are enabled on the Integrated Devices screen, in the System Setup options. If your keyboard is not functioning, you can also use remote access. If the system is not[...]

Troubleshooting A Wet System CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by yo[...]

– Cooling-fan assembly (if present) – Cooling fans – Processor(s) and heat sink(s) – Memory modules – Hard-drive carriers – Hard-drive backplane 4. Ensure that all cables are properly connected. 5. Close the system. 6. Run the appropriate diagnostic test. For more information, see Using System Diagnostics. If the tests fail, see Getting[...]

Troubleshooting Cooling Problems CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered b[...]

8. Reseat the memory modules in their sockets. 9. Close the system. 10. Enter the System Setup and check the system memory setting. If the problem is not resolved, proceed with the next step. 11. Open the system. 12. If a diagnostic test or error message indicates a specific memory module as faulty, swap or replace the module with a known good memo[...]

NOTE: Certain SD cards have a physical write-protect switch on the card. If the write-protect switch is turned on then the SD card is not writeable. 1. Enter the System Setup and ensure that the Internal SD Card Port is enabled. 2. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. 3. Open[...]

Troubleshooting A Hard Drive CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by yo[...]

If the tests fail, see Getting Help . 11. For each expansion card you removed in step 8, perform the following steps: a) Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. b) Open the system. c) Reinstall one of the expansion cards. d) Close the system. e) Run the appropriate diagnostic test. For mor[...]

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6 Using System Diagnostics If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support[...]

The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the system. The diagnostics starts executing the tests on all the detected devices. System Diagnostic Controls Menu Description Configuration Displays the configuration and status information of all detected devices. Results Displays the results of all tests th[...]

7 Jumpers And Connectors System Board Jumper Settings For information on resetting the password jumper to disable a password, see Disabling A Forgotten Password. Table 5. System Board Jumper Settings Jumper Setting Description PWRD_EN (default) The password feature is enabled (pins 2–4). The password feature is disabled (pins 4–6). BIOS local a[...]

System Board Connectors Figure 74. System Board Jumpers and Connectors Item Connector Description 1 SLOT1 PCIe card connector 1 2 SLOT2 PCIe card connector 2 3 SLOT3 PCIe card connector 3 4 SLOT4 PCIe card connector 4 5 NIC1 NIC1 connector 6 NIC2 NIC2 connector 7 B1, B5, B9, B2, B6, B10 Memory module sockets 8 FAN1 Cooling shroud fan connector 9 ID[...]

Item Connector Description 11 IDRAC_RJ45 iDRAC connector 12 USB 1 to 6 USB connectors 13 FAN2 Cooling shroud fan connector 14 VGA Video connector 15 B12, B8, B4, B11, B7, B3 Memory module sockets 16 COM Serial connector 17 SLOT5 PCIe card connector 5 18 SLOT6 PCIe card connector 6 19 J43 NA 20 SLOT7 PCIe card connector 7 21 PIN System board release[...]

Disabling A Forgotten Password The system's software security features include a system password and a setup password. The password jumper enables these password features or disables them and clears any password(s) currently in use. CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshootin[...]

8 Technical Specifications Processor Processor type One or two Intel Xeon processor E5-2600 product family Expansion Bus Bus type PCI Express Generation 3 and 2 Expansion slots: (Slot 1) One full-height, full-length x8 link (Slot 2) One full-height, full-length x16 link (Slot 3) One full-height, full-length, x4 link NOTE: Slot 3 is PCI Express Gene[...]

Memory 4 GB with two processors Maximum RAM LRDIMMs Up to 768 GB RDIMMs Up to 512 GB UDIMMs Up to 128 GB Drives Hard drives Four–hard-drive systems Up to four 3.5 inch, internal, hot-swappable SSD, SATA, or SATA hard drives hard-drive slots 0 through 3 (hard-drive slots 4 through 7 do not support any hard drives and are installed with hard-drive [...]

Connectors Back NIC Two 10/100/1000 Mbps Serial 9-pin, DTE, 16550-compatible USB Six Hi-Speed USB Host Video 15-pin VGA Front USB Two Hi-Speed USB Host Video 15-pin VGA NOTE: The front VGA port is available only with the rack configuration. External vFlash memory card One vFlash memory card slot Internal USB One 4-pin, USB 2.0-compliant Internal Du[...]

Expanded Operating Temperature NOTE: Outside the standard operating temperature (10 °C to 35 °C), the system can operate down to –5 °C or up to 45 °C for a maximum of 1% of its annual operating hours. For temperatures between 40 °C and 45 °C, de-rate maximum allowable dry bulb temperature by 1 °C per 125 m above 950 m (1 °F per 228 ft). E[...]

Environmental Storage 1.87 G rms at 10 Hz to 500 Hz for 15 min (all six sides tested). Maximum Shock Operating One shock pulse in the positive z axis of 31 G for 2.6 ms in all operational orientations. Storage Six consecutively executed shock pulses in the positive and negative x, y, and z axes (one pulse on each side of the system) of 71 G for up [...]

Environmental NOTE: Maximum corrosive contaminant levels measured at ≤ 50% relative humidity. Copper Coupon Corrosion Rate <300 Å/month per Class G1 as defined by ANSI/ ISA71.04-1985. Silver Coupon Corrosion Rate <200 Å/month as defined by AHSRAE TC9.9. 154[...]

9 System Messages LCD Messages NOTE: Applicable only if your system has an LCD display. The LCD messages consist of brief text messages that refer to events recorded in the System Event Log (SEL). For information on the SEL and configuring system management settings, see the systems management software documentation. NOTE: If your system fails to b[...]

Error Code Message Information AMP0302 Message The system board < name > current is greater than the upper warning threshold. Details System board < name > current is outside of the optimum range. Action 1. Review system power policy. 2. Check system logs for power related failures. 3. Review system configuration changes. 4. If the issu[...]

Error Code Message Information ASR0003 Message The watchdog timer power cycled the system. Details The operating system or an application failed to communicate within the time-out period. The system was power-cycled. Action Check the operating system, application, hardware, and system event log for exception events. BAT0002 Message The system board[...]

Error Code Message Information Action Review the technical specifications for supported processor types. CPU0010 Message CPU < number > is throttled. Details The CPU is throttled due to thermal or power conditions. Action Review system logs for power or thermal exceptions. CPU0023 Message CPU < number > is absent. LCD Message CPU < n[...]

Error Code Message Information 2. Turn off the system and remove input power for one minute. 3. Ensure the processor is seated correctly. 4. Reapply input power and turn on the system. 5. If the issue persists, see Getting Help . CPU0702 Message CPU bus parity error detected. LCD Message CPU bus parity error detected. Power cycle system. Details Sy[...]

Error Code Message Information 5. If the issue persists, see Getting Help . FAN0000 Message Fan < number > RPM is less than the lower warning threshold. Details Fan operating speed is out of range. Action Remove and reinstall the fan. If the issue persists, see Getting Help . FAN0001 Message Fan < number > RPM is less than the lower cri[...]

Error Code Message Information Action Check if the cable is present, then reinstall or reconnect. MEM0000 Message Persistent correctable memory errors detected on a memory device at location(s) < location >. Details This is an early indicator of a possible future uncorrectable error. Action Re-seat the memory modules. If the issue persists, s[...]

Error Code Message Information LCD Message Memory mirror lost on < location >. Power cycle system. Details The memory may not be seated correctly, misconfigured, or has failed. Action Check the memory configuration. Re-seat the memory modules. If the issue persists, see Getting Help . MEM1208 Message Memory spare redundancy is lost. Check mem[...]

Error Code Message Information Action Cycle input power, update component drivers, if device is removable, reinstall the device. PCI1320 Message A bus fatal error was detected on a component at bus < bus >device< device >function < func >. LCD Message Bus fatal error on bus < bus > device < device > function < func [...]

Error Code Message Information LCD Message Drive < number > removed from disk drive bay < bay >. Check drive. Details The controller detected that the drive was removed. Action Verify drive installation. Re-seat the failed drive. If the issue persists, see Getting Help . PST0128 Message No memory is detected. LCD Message No memory is de[...]

Error Code Message Information PSU0006 Message Power supply < number > type mismatch. LCD Message Power supply < number > is incorrectly configured. Check PSU. Details Power supplies should be of the same input type and power rating. Action Install matched power supplies and review proper configuration in this manual. PSU0016 Message Po[...]

Error Code Message Information PSU0034 Message An under voltage fault detected on power supply < number >. LCD Message An under voltage fault detected on PSU < number >. Check power source. Details This failure may be the result of an electrical issue with cables or subsystem components in the system. Action 1. Remove and reinstall the [...]

Error Code Message Information PSU1201 Message Power supply redundancy is lost. Details The power supply tries to operate in a degraded state. System Performance and power redundancy may be degraded or lost. Action Check input power. Reinstall the power supply. If the issue persists, see Getting Help . PSU1204 Message The power supplies are not red[...]

Error Code Message Information Details An error was reported during a SD card read or write. Action Reseat the flash media. If the problem persists, see Getting Help . RFM1014 Message Removable Flash Media < name > is write protected. LCD Message Removable Flash Media < name > is write protected. Check SD Card. Details The card is write[...]

Error Code Message Information SEC0031 Message The chassis is open while the power is on. LCD Message Intrusion detected. Check chassis cover. Details The chassis is open. System performance may be degraded, and security may be compromised. Action Close the chassis. Check system logs. SEC0033 Message The chassis is open while the power is off. LCD [...]

Error Code Message Information Action Re-configure system to the minimum supported configuration. If issues persists, contact support. TMP0118 Message The system inlet temperature is less than the lower warning threshold. LCD Message System inlet temperature is outside of range. Details Ambient air temperature is too cool. Action Check the system o[...]

Error Code Message Information Action 1. Review system logs for power supply exceptions. 2. Re-configure the system to minimum configuration, inspect and reinstall system cables. 3. If the issue persists, see Getting Help . Warning Messages A warning message alerts you to a possible problem and prompts you to respond before the system continues a t[...]

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10 Getting Help Contacting Dell NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be availab[...]