Dell T8144 manual

www .dell.com | support.dell.com Dell™ Dimension™ 5100 Model DCSM FlexBay for optional floppy drive or Media Card Reader hard-drive activity light microphone connector headphone connector CD or DVD activity light CD or DVD eject button diagnostic lights USB 2.0 connectors (2) cover latch release Service T ag power button/ power activity light p[...]

Notes, Notices, and Cautions NOTE: A NOTE indicates important i nformation that helps you make better use of your computer . NOTICE: A NOTICE indicates either pot ential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for propert y damage, personal injury , or death. If you purchas[...]

Contents 3 Contents Finding Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 1 Setting Up and Using Y our Computer Setting Up a Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Printer Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Connecting a Printer . . . . . . . . . . . . . . . . . . . [...]

4 Contents 2 Solving Problems T roubleshooting T ips . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Battery Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Drive Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 CD and DVD drive problems . . . . . . . . . . . . . . . . . . . . . . 28 Hard driv[...]

Contents 5 3 T roubleshooting T ools Diagnostic Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Dell Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Dell Diagnostics Main Menu . . . . . . . . . . . . . . . . . . . . . . 46 Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 W[...]

6 Contents Drive Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Removing the Drive Panel . . . . . . . . . . . . . . . . . . . . . . . 76 Removing the Drive-Panel Insert . . . . . . . . . . . . . . . . . . . . 77 Replacing the Drive-Panel Insert . . . . . . . . . . . . . . . . . . . . 77 Replacing the Drive Panel. . . . . [...]

Contents 7 5 Appendix Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Sy stem Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 Entering Sy stem Setup . . . . . . . . . . . . . . . . . . . . . . . . 103 Sy stem Setup Options [...]

8 Contents[...]

Finding Information 9 Finding Information NOTE: Additional documentation may be included with your computer , depending on your country. What Are Y ou Looking For? Find It Here • W arranty information • Safety instructions • Regulatory information • Ergonomics information • End User License Agreement Dell™ Product Information Guide • [...]

10 Finding Information • Service T ag and Express Service Code • Microsoft W indows License Label Service T ag and Microsoft Windows License These labels are located on your computer . • Use the Service T ag to identify your computer when you use support.dell.com or contact technical support. • Enter the Express Service Code to direct your [...]

Setting Up and Using Y our Computer 11 Setting Up and Using Y our Computer Setting Up a Printer NOTICE: Complete the operating sy stem setup before yo u connect a printer to the computer . See the documentation that came with the p rinter for setup information, including how to: • Obtain and install updated drivers • Connect the printer to the [...]

12 Setting Up and Using Y our Computer Connecting a Printer NOTE: Y ou can connect USB devices wh ile the computer is turned on. 1 Complete the operating system setup, if you have not already done so . 2 Install the printer driver if necessary . See th e documentation that came with your printer . 3 Attach the USB printer cable to the USB connector[...]

Setting Up and Using Y our Computer 13 If you are using a dial-up connection, connect a telephone line to the modem connector on your computer and to the telephone wall jack before you set up your Internet connec tion. If you ar e using a DSL or cable modem connection, cont act your ISP for setup instructions. Setting Up Y our Internet Connection T[...]

14 Setting Up and Using Y our Computer Playing CDs and DVDs NOTICE: Do not press down on the CD or DVD tray when you open or close it. Keep the tr ay closed when you are not using the drive. NOTICE: Do not move the comp uter when you are pl aying CDs or DVDs. 1 P ress the eject button on the front of the drive. 2 Place the disc, label side up, in t[...]

Setting Up and Using Y our Computer 15 A D VD player includes the following basic buttons: F or more information on playing CDs or D VDs, click Help on the CD or DVD player (if available). Adjusting the V olume NOTE: When the speakers are muted, you do not hear the CD or DVD playing. 1 Click the Start button, point to All P rograms → Accessories [...]

16 Setting Up and Using Y our Computer 4 In the Display P roperties window , click and drag the bar in Screen resolution to change the setting to 800 by 600 pixels . 5 Click the drop-down menu under Color quality , and then click Medium (16 bit) . 6 Click OK . Copying CDs and DVDs NOTE: Please observe all copyright la ws when creating CDs or DVDs. [...]

Setting Up and Using Y our Computer 17 Using Blank CDs and DVDs CD-R W drives can write to CD recording media only (including high-speed CD-R W) while DVD-writable drives can write to both CD and DVD r ecording media. Use blank CD-Rs to recor d music or permanently store data files. After creating a CD-R, you cannot write to that CD-R again (see th[...]

18 Setting Up and Using Y our Computer • Commercially available D VD players used in home theater systems may not support all available DVD formats. F or a list of formats supported by your DVD player r efer to the documentation provided with your D VD player or contact the manufacturer . • Do not burn a blank CD-R or CD-R W to its maxi mum cap[...]

Setting Up and Using Y our Computer 19 T o use the Media Card Reader : 1 Check the media or card to determine the proper orientation for insertion. 2 Slide the media or card into the appropriate slot until it is completely seated in the connector . If you encounter resistance, do not force the media or car d. Check the card or ientation and try aga[...]

20 Setting Up and Using Y our Computer Connecting T wo Monitors With VGA Connectors 1 F ollow the procedures in "Befor e Y ou Begin" on page 53. NOTE: If your computer has integrated vide o, do not connect eith er monitor to the in tegrated video connector . If the integrated video connector is cove red by a cap, do not remove the cap to [...]

Setting Up and Using Y our Computer 21 Connecting a TV NOTE: Y ou must purchase an S-vi deo cable, available at most consumer electronics stores, to connect a TV to your computer . It is not in cluded with your computer . 1 F ollow the procedures in "Befor e Y ou Begin" on page 53. 2 Connect one end of the S-video cable to the optional TV[...]

22 Setting Up and Using Y our Computer Network Setup Wizard The Microsoft ® W indows ® XP operating system provides a Networ k Setup W izard to guide you through the process of sharing files, printers, or an Internet connection between computers in a home or small office. 1 Click the Start button, point to All P rograms → Accessories → Commun[...]

Setting Up and Using Y our Computer 23 Standby Mode Standby mode conserves power by turning off the display and the hard drive after a ti me-out. When the computer exits from standby mode, it r e turns to the operating state it was in before it entered standby mode. T o set standby mode to automatically acti vate after a defined period of inactivit[...]

24 Setting Up and Using Y our Computer Power Schemes T ab Each standard power setting is called a scheme. If you want to select one of the standard W indows schemes installed on your comp uter , choose a scheme from the P ower schemes drop-down menu. The settings for each scheme appear in the fields below the scheme name. Each scheme has different [...]

Setting Up and Using Y our Computer 25 Hyper -Threading Hyper - Thr eading is an Intel ® technology that can enhance overall computer performance by allowing one physical processor to functi on as two logical processors, capa ble of performing certain tasks simultaneously . It is r ecommend ed that you use the Microsoft ® W indows ® XP Service P[...]

26 Setting Up and Using Y our Computer[...]

Solving Problems 27 Solving Problems T roubleshooting T ips F ollow these tips when you tr oubleshoot your computer: • If you added or removed a part befor e the proble m started, review the installation procedures and ensure that the part is corr ectly installed. • If a peripheral device does not work, ensu re that the device is properly conne[...]

28 Solving Problems CD and DVD drive problems NOTE: High-speed CD or DVD drive vibrati on is normal and may cause noise, which does not i ndicate a defect in the drive or the CD or DVD. NOTE: Because of different regions worldwide and different disc formats, not all DV D titles work in all DVD drives. Problems writing to a CD/DVD-RW drive T EST THE[...]

Solving Problems 29 Hard drive problems E-Mail, Modem, and Internet Problems CAUTION: Before you begin any of the procedures in this section, follow the sa fety instructions in the Product Information Guide . NOTE: Connect the modem to an anal og telephone jack only . The modem does not opera te while it is connected to a digital telephone network.[...]

30 Solving Problems Error Messages If the message is not listed, see the documentatio n for the operating system or the program that was running when the message appeared. V ERIFY THAT THE MODEM IS COMMUNICATING WITH W INDOWS — 1 Click the Start button and click Control P anel . 2 Click P rinters and Other Hardware . 3 Click Phone and Modem Optio[...]

Solving Problems 31 Media Card Reader Problems N OT ENOUGH MEMORY OR RESOURCES . C LOSE SOME PROGRAMS AND TRY AGAIN — Close all windows and open the program that you want to use. In some cases, you might have to restart your computer to restor e computer resources. If so , run the program that you want to use first. O PERATING SY STEM NOT FOUND ?[...]

32 Solving Problems Keyboard Problems CAUTION: Before you begin any of the procedures in this section, follow the sa fety instructions in the Product Information Guide . Lockups and Software Problems CAUTION: Before you begin any of the procedures in this section, follow the sa fety instructions in the Product Information Guide . The computer does [...]

Solving Problems 33 A program stops responding A program crashes repeatedly NOTE: Software usually includes installation instructions in its documentation or on a floppy disk or CD. A program is designed for an earlier Microsoft ® Windows ® operating sy stem A solid blue screen appears E ND THE PROGRAM — 1 P ress <Ctrl><Shift><Es[...]

34 Solving Problems Other software problems Memory Problems CAUTION: Before you begin any of the procedures in this section, follow the sa fety instructions in the Product Information Guide . C HECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION — • Ensure that the program is compatible with the [...]

Solving Problems 35 Mouse Problems CAUTION: Before you begin any of the procedures in this section, follow the sa fety instructions in the Product Information Guide . Network Problems CAUTION: Before you begin any of the procedures in this section, follow the sa fety instructions in the Product Information Guide . C LEAN THE MOUSE — See "Mou[...]

36 Solving Problems Power Problems CAUTION: Before you begin any of the procedures in this section, follow the sa fety instructions in the Product Information Guide . C HECK THE NETWORK LIGHTS ON THE BACK OF THE COMPUTER — If the link integrity light is off, that indicates no network communication exists. Replace the network cable. F or a descrip[...]

Solving Problems 37 Printer Problems CAUTION: Before you begin any of the procedures in this section, follow the sa fety instructions in the Product Information Guide . NOTE: If you need technical assistan ce for your printer , contact the printer’ s manufacturer . I F THE POWER LIGHT IS BLINKING AMBER — The computer is receiving electrical pow[...]

38 Solving Problems Scanner Problems CAUTION: Before you begin any of the procedures in this section, follow the sa fety instructions in the Product Information Guide . NOTE: If you need technical assistan ce for your scan ner , contact the scanner’ s manufacturer . C HECK THE SCANNER DOCUMENTATION — See the scanner documentation for setup and [...]

Solving Problems 39 Sound and Speaker Problems CAUTION: Before you begin any of the procedures in this section, follow the sa fety instructions in the Product Information Guide . No sound from speakers NOTE: The volume control in some MP3 pl ayers overrides the Windows volume setting. If you have been listening to MP3 songs, ensure that you did not[...]

40 Solving Problems No sound from headphones V ideo and Monitor Problems CAUTION: Before you begin any of the procedures in this section, follow the sa fety instructions in the Product Information Guide . NOTE: See the monitor documentation for troubleshooting procedures. If the screen is blank C HECK THE HEADPHONE CABLE CONNECTION — Ensur e that[...]

Solving Problems 41 If the screen is difficult to read C HECK THE MONITOR SETTINGS — See the monitor documentation for instructions on adjusting the contrast and brightness, demagnetizing (degaussing) the monitor , and running the monitor self-test. M OVE THE SUBWOOFER AWAY FROM THE MONITOR — If your speaker system includes a subwoofer , ensure[...]

42 Solving Problems[...]

T roubleshooting T ools 43 T roubleshooting T ools Diagnostic Lights CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide . T o help you troubleshoot a problem, your computer has four lights labeled "1," "2," "3," and "4" on the front[...]

44 T roubl eshooting T ools A possible graphics card failur e has occurred. • If the computer has a graphics card, remove the card, r einstall it (see page 71), and then restart the computer . • If the problem still exists, install a graphics car d that you know works and restart the computer . • If the problem persists or the computer has in[...]

T roubleshooting T ools 45 A possible expansion car d failure has occurred. 1 Determine if a conflict exists by r emoving a card (not a graphics card) (see page 66) and restarting the computer . 2 If the problem persists, reinstall the car d that you removed, r emove a different card, and then restart the computer . 3 Repeat this process for each c[...]

46 T roubl eshooting T ools Dell Diagnostics CAUTION: Before you begin any of the procedures in this section, follow the sa fety instructions in the Product Information Guide . If you experience a problem with your computer , p erform the checks in "Solving P roblems" on page 27 and run the Dell Diagnostics before you contact Dell for tec[...]

T roubleshooting T ools 47 3 If you run a test from the Custom T est or Symptom T ree option, click the applicable tab described in the following table for more information. 4 Close the test screen to r eturn to the Main Menu screen. T o exit the Dell Diagnostics and restart the computer , close the Main Menu screen. Drivers What Is a Driver? A dri[...]

48 T roubl eshooting T ools Identifying Drivers If you experience a problem with any device, identify w hether the driver is the so urce of your problem and, if necessary , update the driver . Windows XP 1 Click the Start button and click Control P anel . 2 Under Pick a Ca tegory , click P erformance and Maintenance . 3 Click System . 4 In the Syst[...]

T roubleshooting T ools 49 Manually Reinstalling Drivers 1 After copying the requir ed driver fi les to your hard drive, click the Start button and right-click My Computer . 2 Click P roperties . 3 Click the Hardware tab and click Device Manager . 4 Double-click the type of device fo r which you are installing the driver. 5 Double-click the name of[...]

50 T roubl eshooting T ools Using Microsoft ® Windows ® XP Sy stem Restore The Microsoft W indows XP operating system provid es System Restore to allow you to re turn your computer to an earlier operating state (without affecting data files) if changes to the hardwar e, software, or other system settings have left the computer in an undesirable o[...]

T roubleshooting T ools 51 Undoing the Last Sy stem R estore NOTICE: Before you undo the last sy stem restore, save and cl ose all open files and exit any open programs. Do not alter , open, or delete any files or programs until the sy s tem restoration is complete. 1 Click the Start button, point to All P rograms → Accessories → System T ools [...]

52 T roubl eshooting T ools 5 When prompted, click Fi n i s h to reboot the computer . NOTE: Do not manually shut down the computer . Click Finish and let the computer completely reboot. 6 When prompted, click Ye s . The computer restarts. Because the computer is r estored to its original operating state, the scr eens that appear , such as the End [...]

Removing and Installing Parts 53 Removing and Installing Parts Before Y ou Begin This chapter provides procedures for r emoving and installing the components in your computer . Unless otherwise noted, each procedure assumes that the following conditions e xist: • Y ou have performed the steps in "Turning Off Your Computer" (see page 53)[...]

54 Removing and Installing Parts Before W orking Inside Y our Computer Use the following safety guidelines to help protec t your computer from potential damage and to help ensure your own personal safety . CAUTION: Before you begin any of the pr ocedures in this section, follow the safety instructions in the Product Information Guide . CAUTION: Han[...]

Removing and Installing Parts 55 Front V iew of the Computer 1 cover latch release Use this latch to remove the cover . See "Removing the Computer Cover" on page 59. 2 location of Service T ag Use the Service T ag to identify your computer when you access the Dell Support website or call technical support. 3 CD or DVD eject button P ress [...]

56 Removing and Installing Parts 8 diagnostic lights (4) Use the lights to help you troubleshoot a compute r problem based on the diagnostic code. F or more informat ion, see "Diagnostic Lights" on page 43. 9 hard-drive activity light The hard drive activity light is on when the comp uter r eads data from or writes data to the hard drive.[...]

Removing and Installing Parts 57 Back V iew of the Computer 1 voltage selection switch (may not be available on all computers) See the safety instructions in the P roduct Information Guide for more information. 2 power connector Insert the power cable. 3 back panel connectors Plug USB, audio , and ot her devices into the appropriate connector . 4 c[...]

58 Removing and Installing Parts 1 link integrity light • Gr een — A good c onnec tion e x ists between a 10-Mbps network and the computer . • Orange — A good connection exists between a 100-Mbps network and the computer . • Off — The computer is not detecting a physical connection to the network. 2 network adapter connector T o attach [...]

Removing and Installing Parts 59 Removing the Computer Cover CAUTION: Before you begin any of the pr ocedures in this section, follow the safety instructions in the Product Information Guide . CAUTION: T o guard against electr ical shock, alway s unplug your computer from th e electrical outlet before removing the cover . 1 F ollow the procedures i[...]

60 Removing and Installing Parts Inside V iew of Y our Computer CAUTION: Before you begin any of the pr ocedures in this section, follow the safety instructions in the Product Information Guide . F ollow the procedures in "Before Y ou Begin" on page 53. hard drive power supply sy stem board *floppy drive CD or DVD drive *May not be presen[...]

Removing and Installing Parts 61 Sy stem Board Components processor connector (CPU) memory module connectors (2, 4) power connector (12V) memory module connectors (1, 3) RTC reset jumper (RTCRST1) CD/DVD connector (IDE1) power connector (POWER) password jumper (PSWD) SA T A connector (SA T A2) front-panel connector (F_P ANEL) SA T A connector (SA T[...]

62 Removing and Installing Parts Memory Y ou can increase your computer memory by ins talling memory modules on the system boar d. Y our computer supports DDR2 memory . F or additional information on the type of memory supported by your computer , see "Memory" on page 99. DDR2 Memory Overview DDR2 memory modules should be installed in pai[...]

Removing and Installing Parts 63 • If you install mixed pairs of DDR2 400-MHz (P C2-3200) and DDR2 533-MHz (PC2-4300) memory , the modules function at the slowest speed installed. • Be sure to install a single memory module in DIMM connector 1, the connector closest to the processor , before you install modules in the other connectors. NOTE: Me[...]

64 Removing and Installing Parts Installing Memory CAUTION: Before you begin any of the pr ocedures in this section, follow the safety instructions in the Product Information Guide . NOTICE: T o prevent static damage to compon ents inside your computer , discharge static electricity from your body before you touch any of your com puter’ s electro[...]

Removing and Installing Parts 65 5 Insert the module into the connector unt il the module snaps into position. If you insert the module correctly , the securing clips snap into the cutouts at each end of the module. 6 Replace the computer cover . NOTICE: T o connect a network cable, first pl ug the cable into the network device and then plug it int[...]

66 Removing and Installing Parts Cards CAUTION: Before you begin any of the pr ocedures in this section, follow the safety instructions in the Product Information Guide . NOTICE: T o prevent static damage to compon ents inside your computer , discharge static electricity from your body before you touch any of your com puter’ s electronic componen[...]

Removing and Installing Parts 67 Installing a PCI Card 1 F ollow the procedures in "Befor e Y ou Begin" on page 53. 2 Gently push the release tab on the car d retentio n door from the inside to pivot the door open. Because the door is captive, it will remain in the open position. 3 If you are installing a new car d, remove the filler brac[...]

68 Removing and Installing Parts 6 Place the card in the connector and pr ess down firmly . Ensure that the car d is fully seated in the slot. fully seated card not fully seated card bracket caught outside of slot bracket within slot alignment guide alignment bar[...]

Removing and Installing Parts 69 7 Before you close the car d retention door , ensure that: • The tops of all cards and filler brac k ets are flush with the alignment bar . • The notch in the top of the card or filler brack et fits around the alignment guide. 8 Close the card r etention door by snappi ng it into place to secure the card(s). NOT[...]

70 Removing and Installing Parts 12 If you installed an add-in network adapter and want to disable the integrated network adapter: a Enter system setup (see page 103), select Integrated NIC, and then change the setting to Off . b Connect the network cable to the add-in networ k adapter ’s connectors. Do not connect the network cable to the integr[...]

Removing and Installing Parts 71 PCI Express Cards Y our computer supports one PCI Express x16 car d and one PCI Express x1 card. If you are installing or r eplacing a PCI Express car d, fo llow the procedures in the next section. If you ar e removing but not r eplacing a card, see "Removing a PCI Express Card" on page 75. If you are r ep[...]

72 Removing and Installing Parts 4 If you are installing a new car d, remove the filler bracket to cr eate a card-slot opening. Then continue with step 5. 5 If you are r eplacing a card that is alread y installed in the computer , remove the card. If necessary , disconnect any cables connected to th e car d. If your card includes a r etention mecha[...]

Removing and Installing Parts 73 8 Place the card in the connector and pr ess down firmly . Ensure that the car d is fully seated in the slot. 9 If you replaced a car d that was already installed in the computer and you r emoved the retention mechanism, you may reinstall the r etention mechanism. 10 Before r eplacing the card r etention mechanism, [...]

74 Removing and Installing Parts NOTICE: Do not route card cables over or behind the cards. Ca bles routed over the cards can prevent the computer cover from closing properly or cause damage to the equipment. NOTICE: T o connect a network cable, first pl ug the cable into the network device and then plug it into the computer . 12 Replace the comput[...]

Removing and Installing Parts 75 Removing a PCI Express Card 1 F ollow the procedures in "Befor e Y ou Begin" on page 53. 2 Gently push the release tab on the car d retention door from the inside to pivot the door open. Because the door is captive, it will remain in the open position. (See page 67 for an illustration of the card retention[...]

76 Removing and Installing Parts Drive Panel CAUTION: Before you begin any of the pr ocedures in this section, follow the safety instructions in the Product Information Guide . CAUTION: T o guard against electr ical shock, alway s unplug your computer from th e electrical outlet before removing the cover . Removing the Drive Panel 1 F ollow the pro[...]

Removing and Installing Parts 77 Removing the Drive-Panel Insert 1 T urn the drive panel sideways and find the tip of th e drive-panel insert tab that latches over a tab on the right side of the drive panel. 2 P u ll the inner tip of the drive-panel insert tab away from the drive panel. 3 Pivot the drive-panel insert out and away from the drive pan[...]

78 Removing and Installing Parts Replacing the Drive Panel. 1 F ollow the procedures in "Befor e Y ou Begin" on page 53. 2 Align the drive panel tabs with the side-door hinges. 3 Rotate the drive panel toward the computer unti l it snaps into place on the front panel. drive panel sliding plate sliding plate lever[...]

Removing and Installing Parts 79 Drives Y our computer supports a combi nation of these devices: • Up to two serial A T A hard drives • One FlexBay drive (may contain an optional fl oppy drive or an optional Media Car d Reader) • Up to two CD or D VD drives Connect CD/D VD drives to the connector labeled "IDE 1" on the system board.[...]

80 Removing and Installing Parts Drive Interface Connectors Most interface connectors are k eyed fo r correct insertion; that is, a notch or a missing pin on one connector matches a tab or a fille d-in hole on the other connector . Ke yed connectors ensur e that the pin- 1 wire in the cable (indicated by the color ed stripe along one edge of the ID[...]

Removing and Installing Parts 81 Connecting and Disconnecting Drive Cables When removing an IDE drive data cable, grasp the col ored pull tab and pull until the connector detaches. When connecting and disconnecting a serial A T A data cable, disconnect the cable using the pull-tab. Like IDE connectors, the serial A T A interface connectors ar e key[...]

82 Removing and Installing Parts Removing a Hard Drive 1 F ollow the procedures in "Befor e Y ou Begin" on page 53. 2 Disconnect the power and data cables from the drive. NOTICE: Use the pull-tab to re move the data cable from your hard drive or from the sy stem board. 3 P ress in on the blue tabs on each side of the dr ive and slide the [...]

Removing and Installing Parts 83 Installing a Hard Drive 1 Unpack the replacement har d drive, and prepare it for installation. 2 Check the documentation for the drive to verify that it is configured for your computer . NOTE: If your replacement hard drive does not ha ve the hard drive brac ket attached, remove the bracket from the old drive by uns[...]

84 Removing and Installing Parts 5 Check all connectors to be certain that th ey are properly cabled and firmly seated. 6 Replace the computer cover (page 98). NOTICE: T o connect a network cable, first plug the cable into the network wall jack and then plug it into the computer . 7 Connect your computer and devices to el ectrical outlets, and turn[...]

Removing and Installing Parts 85 Floppy Drive CAUTION: Before you begin any of the pr ocedures in this section, follow the safety instructions in the Product Information Guide . CAUTION: T o guard against electr ical shock, alway s unplug your computer from th e electrical outlet before removing the cover . NOTE: If you are adding a floppy drive, s[...]

86 Removing and Installing Parts 4 Slide the drive latch release towar d the bottom of the computer and, without releasing the drive latch release, slide the floppy drive out through the front of the computer . floppy drive sliding plate drive latch release[...]

Removing and Installing Parts 87 Installing a Floppy Drive NOTE: In the event the replacement or new floppy drive does not have the shoulder screws, use the screws located within the drive panel insert. 1 F ollow the procedures in "Befor e Y ou Begin" on page 53. 2 Remove the drive panel (see page 76). 3 Gently slide the drive into place [...]

88 Removing and Installing Parts 5 Connect the other end of the data cable to the connector labeled "DSK T2" on the system board (see page 61) and route the cable through the clip on the shroud. 6 If you are installing a new floppy drive rather th an r eplacing a drive, remove the drive-panel inserts (see page 85). 7 Check all cable conne[...]

Removing and Installing Parts 89 Media Card Reader F or information on using the Media Card Reader , see "Using a Medi a Card Reader (Optional)" on page 18. Removing a Media Card Reader CAUTION: Before you begin any of the proc edures in this section , follow the safety inst ructions located in the Product Information Guide . NOTICE: T o [...]

90 Removing and Installing Parts 5 Disconnect the FlexBay USB cable on the back of the Media Car d Read er from the Media Card Reader connector on the system board (see page 61) and route the cable through the cable routing clip. 6 Slide the drive latch release towar d the bottom of the computer and, without releasing the drive latch release, slide[...]

Removing and Installing Parts 91 Installing a Media Card Reader CAUTION: Before you begin any of the proc edures in this section , follow the safety inst ructions located in the Product Information Guide . NOTICE: T o prevent static damage to compon ents inside your computer , discharge static electricity from your body before you touch any of your[...]

92 Removing and Installing Parts 7 Connect the FlexBay USB cable to the back of the Media Car d Reader and to the Media Card Reader connector on the system board (see page 61). 8 Insert the Media Card Reader and slide it into place until it is fully seated. 9 Route the FlexBay USB cable through the cable routing clip. 10 Replace the computer cover [...]

Removing and Installing Parts 93 CD/DVD Drive CAUTION: Before you begin any of the proc edures in this section , follow the safety inst ructions located in the Product Information Guide . CAUTION: T o guard against electr ical shock, alway s unplug your computer from th e electrical outlet before removing the cover . Removing a CD/DVD Drive 1 F oll[...]

94 Removing and Installing Parts 5 Slide the drive latch release towar d the bottom of the computer and, without releasing the drive latch release, slide the CD/D VD drive out through the front of the computer . CD/DVD drive sliding plate drive latch release[...]

Removing and Installing Parts 95 Installing a CD/DVD Drive 1 F ollow the procedures in "Befor e Y ou Begin" on page 53. 2 If you are installing a new CD/D VD drive rather than replacing a drive, r emove the drive-panel inserts (see page 77). 3 Gently slide the drive into place until you feel a click or feel the drive securely installed. N[...]

96 Removing and Installing Parts 4 Connect the power and data cables to the drive. 5 Check all cable connections, and fold cables out of the way to provide airflow for the fan and cooling vents. 6 Replace the computer cover (see page 98). 7 Replace the drive panel (see page 78). NOTICE: T o connect a network cable, first plug the cable in to the ne[...]

Removing and Installing Parts 97 Battery Replacing the Battery CAUTION: Before you begin any of the proc edures in this section , follow the safety inst ructions located in the Product Information Guide . NOTICE: T o prevent static damage to compon ents inside your computer , discharge static electricity from your body before you touch any of your [...]

98 Removing and Installing Parts 6 Replace the computer cover (see page 98). NOTICE: T o connect a network cable, first plug the cable into the network device and then plug it into the computer . 7 Connect your computer and devices to el ectrical outlets, and turn them on. 8 Enter system setup (see page 103) and rest or e the settings you recorded [...]

Appendix 99 Appendix Specifications Processor P r ocessor type Intel ® Pe n t i u m ® 4 with Hyper - Threading technology NOTE: Not all Pentium 4 processors support Hyper -Threading technology . Level 1 (L1) cache 32 KB Level 2 (L2) cache 1 MB (depending on your computer configuration) pipelined-burst, eight-way set associative, write-back SRAM M[...]

100 Appendix Vide o T ype Integrated Intel Graphics Media Accelerator 950 (GMA950) Audio Ty p e Sigmatel ST AC9220 Expansion Bus Bus type PCI 2.3 PCI Express x1 and x16 Bus speed PCI: 33 MHz PCI Express: x1 slot bidirectional speed - 500 MB/s x16 slot bidirectional speed - 8 GB/s PCI connectors two connector size 120 pins connector data width (maxi[...]

Appendix 101 Connectors External connectors: Video 15-hole connector Network adapter RJ-45 connector USB two front-panel and five back-p anel USB 2.0-compliant connectors Aud io five connectors for line-in, line-out, microphone/ side-surround, surround, and center/subwoofer connector (LFE channel); two front- panel connectors for headphones and mic[...]

102 Appendix Power DC power supply : W attage 305 W Heat dissipation 560.5 BTU/hr V oltage (see the safety instructions located in the P roduct Information Guide for important voltage setting information) 90 to 135 V and 180 to 265 V at 50/60 Hz Backup battery 3- V CR2032 lithium coin cell Phy sical Height 43.8 cm (17.25 inches) Wi d th 41.1 cm (16[...]

Appendix 103 Sy stem Setup Overview Use system setup as follows: • T o change the system configuration information afte r you add, change, or r emove any hardware in your computer • T o set or change a user -selectable option such as the user password • T o r ead the current amount of memory or set the type of hard drive installed Before you [...]

104 Appendix Sy stem Setup Screens The system setup screen displays curr ent or chan geable configuration information for your computer .[...]

Appendix 105 Sy stem Setup Options NOTE: Depending on your comp uter and installed devices, th e items listed in this secti on may not appear , or may not appear exactly as listed. System System Info Displays the System name, BIOS V ersion number , BIOS Date , Service T ag, Express Service Code , and Asset T ag . Processor Info Displays the followi[...]

106 Appendix Drives Diskette Drive ( Internal default) Enables and disables the floppy drives and se ts read permission for the internal floppy drive. Off disables all floppy drives. USB enables the USB floppy drive. Internal enables the internal floppy drive. Read Only enables the internal drive controller and allows the internal floppy drive read[...]

Appendix 107 Video Primary Video ( Auto default) Specifies which video controller is primary when two video controllers are pr esent on the computer . Aut o enables the add-in video controller . Onboard enables the integrated video controller . Video Memory Size ( 8 MB default) Configures the system memory allocati on r eserved for the integrated v[...]

108 Appendix Power Management AC Recovery ( Off default) Determines how the system responds when A C power is re-applied after a power loss. Off commands the system to stay off when the power is re-applied. Y ou must press the front-panel power butto n befor e the system turns on. On commands th e system to turn on when the power is re-applied. Las[...]

Appendix 109 Boot Sequence This feature allows you to chan ge the boot sequence for devices. Option Settings • Diskette Drive — The computer attempts to boot from the flo ppy drive. If the floppy disk in the drive is not bootable, if no floppy disk is in the drive, or if there is no fl oppy drive installed in the computer , the computer generat[...]

110 Appendix Changing Boot Sequence for the Current Boot Y ou can use this feature, for e xample, to restart your computer to a USB device such as a floppy drive, memory key , or CD-RW drive. NOTE: If you are booting to a USB floppy dr ive, you must first se t the floppy drive to OFF in sy stem setup (see page 103). 1 If you are booting to a USB de[...]

Appendix 111 Clearing Forgotten Passwords CAUTION: Before you begin any of the proc edures in this section , follow the safety inst ructions located in the Product Information Guide . 1 F ollow the procedures in "Befor e Y ou Begin" on page 53. 2 Locate the 3-pin password jumper (PSWD) on the system board (see page 61), and attach the jum[...]

112 Appendix 7 Disconnect the computer power cable from the electr ical outlet, and press the power button to ground the system board. 8 Open the computer cover (see page 59). 9 Locate the 3-pin password jumper (PSWD) on the sy stem board (see page 61) and attach the jumper to pins 1 and 2 to reenable the passwor d feature. 10 Close the computer co[...]

Appendix 113 Cleaning Y our Computer CAUTION: Before you begin any of the proced ures in this section , follow the safety inst ructions located in the Product Information Guide . Computer , Keyboard, and Monitor CAUTION: Before you clean your computer , disconnect the computer from th e electrical outlet. Clean your computer with a soft cloth dampe[...]

114 Appendix CDs and DVDs NOTICE: Alway s use compressed air to clean the lens in the CD/DVD drive, and follow the instructions that come with the compressed air . Never touch the lens in the drive. If you notice problems, such as skipping, with the playback quality of your CDs or DVDs, try cleaning the discs. 1 Hold the disc by its outer edge. Y o[...]

Appendix 115 Definition of "Third-Party" Software and Peripherals Third-party softwar e and peripherals include any peripheral, accessory , or software program sold by Dell not under the Dell brand (printers, sc anners, cameras, games, and so on). Support for all third-party software and peripherals is provided by the original manufactur [...]

116 Appendix Class B This equipment has been tested an d found to comply with the limi ts for a Class B digital device pursuant to P art 15 of the FCC Rules. These limits are designed to provide r easonable protection against harmful interference in a r esidential installation. T his equipment generates, us es, and can radiate radio frequency ener [...]

Appendix 117 When you need to contact Dell, use the electronic ad dresses, telephone numbers, and codes provided in the following table. If you need a ssistance in determining which codes to use, contact a local or an international operator . Country (City) International Access Code Country Code City Code Department Name or Service Area, Website an[...]

118 Appendix Austria (V ienna) International Access Code: 900 Country Code: 43 City Code: 1 W ebsite: support.euro .dell.com E-mail: tech_support_central_europe@dell.com Home/Small Business Sales 0820 240 530 00 Home/Small Business F ax 0820 240 530 49 Home/Small Business Customer Care 0820 240 530 14 P referred Accounts/Corporate Customer Car e 08[...]

Appendix 119 Brunei Country Code: 673 Customer T echnical Support (P enang, Malaysia) 604 633 4966 Customer Service (P enang, Malaysia) 604 633 4949 T ransaction Sales (P enang, Malaysia) 604 633 4955 Canada (North Y ork, Ontario) International Access Code: 011 Online Order Status: www .dell.ca/ostatus AutoT ech (automated technical support) toll-f[...]

120 Appendix China (Xiamen) Country Code: 86 City Code: 592 T echnical Support website: support.dell.com.cn T echnical Support E-mail: cn_support@dell.com Customer Care E-mail: customer_cn@dell.com T echnical Support F ax 592 818 1350 T echnical Support (Dell™ Dimension™ and Inspiron) toll-free: 800 858 2969 T echnical Support (OptiPlex™, Lat[...]

Appendix 121 Czech Republic (P rague) International Access Code: 00 Country Code: 420 W ebsite: support.euro.dell.com E-mail: czech_dell@dell.com T echnical Support 22537 2727 Customer Care 22537 2707 Fa x 22537 2714 T ech F ax 22537 2728 Switchboard 22537 2711 Denmark (Copenhagen) International Access Code: 00 Country Code: 45 W ebsite: support.eu[...]

122 Appendix F rance (P aris) (Montpellier) International Access Code: 00 Country Code: 33 City Codes: (1) (4) W ebsite: support.euro .dell.com E-mail: support.euro .dell. com/fr/fr/emaildell/ Home and Small Business T echnical Support for Inspiron XPS computers only 0825 387 129 T echnical Support for all other Dell computers 0825 387 270 Customer[...]

Appendix 123 Greece International Access Code: 00 Country Code: 30 W ebsite: support.euro.dell.com E-mail: support.euro .dell.com/gr/en/emaildell/ T echnical Support 00800-44 14 95 18 Gold Service T echnical Support 00800-44 14 00 83 Switchboard 2108129810 Gold Service Switchboard 2108129811 Sales 2108129800 Fa x 2108129812 Grenada General Support [...]

124 Appendix Ireland (Cherrywood) International Access Code: 16 Country Code: 353 City Code: 1 W ebsite: support.euro .dell.com E-mail: dell_direct_support@dell.com T echnical Support for Inspiron XPS computers only 1850 200 722 T echnical Support for all other Dell computers 1850 543 543 U.K. T echnical Support (dial within U.K. only) 0870 908 080[...]

Appendix 125 Japan (Kawasaki) International Access Code: 001 Country Code: 81 City Code: 44 W ebsite: support.jp.dell.com T echnical Support (servers) toll-free: 0120-198-498 T echnical Support outside of Japan (servers) 81-44-556-4162 T echnical Support (Dimension and Inspiron) toll-free: 0120-198-226 T echnical Support outside of Japan (Dimension[...]

126 Appendix Latin America Customer T echnical Support (Austin, T e xas, U.S.A.) 512 728-4093 Customer Service (Austin, T e xas, U.S.A.) 512 728-3619 F ax (T echnical Support and Customer Service) (Austin, T e xas, U.S.A.) 512 728-3883 Sales (Austin, T e xas, U.S.A.) 512 728-4397 SalesF ax (Austin, T exas, U.S.A.) 512 728-4600 or 512 728-3772 Luxem[...]

Appendix 127 Mexico International Access Code: 00 Country Code: 52 Customer T echnical Support 001-877-384-8979 or 001-877-269-3383 Sales 50-81-8800 or 01-800-888-3355 Customer Service 001-877-384-8979 or 001-877-269-3383 Main 50-81-8800 or 01-800-888-3355 Montserrat General Support toll-free: 1-866-278-6822 Netherlands Antilles General Support 001[...]

128 Appendix Nicaragua General Support 001-800-220-1006 Norway (L ysaker) International Access Code: 00 Country Code: 47 W ebsite: support.euro .dell.com E-mail: support.euro .dell.com/no/no/emaildell/ T echnical Support 671 16882 Relational Customer Care 671 17575 Home/Small Business Customer Care 23162298 Switchboard 671 16800 F ax Switchboard 67[...]

Appendix 129 Singapore (Singapore) International Access Code: 005 Country Code: 65 W ebsite: support.ap.dell.com T echnical Support (Dimension, Inspiron, and Electronics and Accessories) toll-free: 1800 394 7430 T echnical Support (OptiPlex, Latitude, and Dell P recision) toll-free: 1800 394 7488 T echnical Support (P owerApp, P owerEdge, P owerCon[...]

130 Appendix Spain (Madrid) International Access Code: 00 Country Code: 34 City Code: 91 W ebsite: support.euro .dell.com E-mail: support.euro .dell.com/es/es/emaildell/ Home and Small Business T echnical Support 902 100 130 Customer Care 902 118 540 Sales 902 118 541 Switchboard 902 118 541 Fa x 902 118 539 Corporate T echnical Support 902 100 130[...]

Appendix 131 Ta i w a n International Access Code: 002 Country Code: 886 W ebsite: support.ap.dell.com E-mail: ap_support@dell.com T echnical Support (OptiPlex, Latitude, Inspiron, Dimension, and Electronics and Accessories) toll-free: 00801 86 1011 T echnical Support (P owerApp, P owerEdge, P owerConnect, and P owerV ault) toll-free: 00801 60 1256[...]

132 Appendix U.K. (Bracknell) International Access Code: 00 Country Code: 44 City Code: 1344 W ebsite: support.euro .dell.com Customer Care website: support.euro .dell.com/uk/en/ECare/F orm/Home.asp E-mail: dell_direct_support@dell.com T echnical Support (Corporate/P referred Accounts/P AD [1000+ employees]) 0870 908 0500 T echnical Support (direct[...]

Appendix 133 U.S.A. (Austin, T exas) International Access Code: 011 Country Code: 1 Automated Or der-Status Service toll-free: 1-800-433-9014 AutoT ech (portable and desktop computers) toll-free: 1-800-247-9362 Consumer (Home and Home Office) T echnical Support toll-free: 1-800-624-9896 Customer Service toll-free: 1-800-624-9897 DellNet™ Service [...]

134 Appendix[...]

Index 135 Index A audio . See sound B battery problems, 2 7 replacing, 9 7 BIOS, 103 boot sequence a b o u t , 109 changing, 1 1 0 option settings, 1 0 9 booting to a USB device, 1 1 0 C car ds installing PCI, 6 7 installing PCI Express, 7 1 PCI, 6 6 PCI Express, 7 1 removing PCI, 7 0 removing PCI Expr ess, 7 5 slots, 6 6 types supported, 6 6 CD/D [...]

136 Index 136 Index drives, 79 hard drive, 8 1 installing CD/D VD, 9 5 installing floppy , 8 7 installing hard drive, 8 3 problems, 2 7 removing CD/D VD, 9 3 removing floppy , 8 5 rem o v i n g h a rd d r iv e , 8 2 second har d drive, 8 4 serial A T A, 8 1 D VD drive problems, 2 8 DV D s , 1 6 playing, 1 4 E e-mail problems, 2 9 End User License A[...]

Index 137 monitor blank, 4 0 clone mode, 2 1 connect D VI, 1 9 - 2 0 connect TV , 19, 21 connect two , 1 9 - 2 0 connect VGA, 1 9 - 2 0 display settings, 2 1 extended desk top mode, 2 1 hard to r ead, 4 1 motherboard. See system board mouse problems, 3 5 N network Network Setup W izard, 2 2 problems, 3 5 setting up, 2 1 Network Setup W izard, 22 O [...]

138 Index 138 Index S safety instructions, 9 SA T A. See serial A T A scanner problems, 3 8 serial A T A, 81 Service T ag, 10, 55 settings system setup, 1 0 3 Setup Diagram, 9 software Hyper - Thr eading, 2 5 p r o b l e m s , 33-34 sound problems, 3 9 volume, 3 9 speaker problems, 3 9 volume, 3 9 specifications a u d i o , 100 computer information[...]