Dell U3415W manual

Dell UltraSharp U3415W User’s Guide Model: U3415W Regulatory model: U3415Wb[...]

Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates po tentia l damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. _______________ _____ Copyr[...]

Contents | 3 Contents 1 About Y our Monitor . . . . . . . . . . . . . . . . . . . . . . . . . 5 Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Identifying Parts and Controls . . . . . . . . . . . . . . . . . . . . . 8 Monitor Speci[...]

4 | Contents 5 Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 FCC Notices (U .S. Only) and Other Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Contact Dell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Setting Up Your Monitor . . . . . [...]

About Y our Monitor | 5 About Y our Monitor Package Contents Your monitor ships with the components shown below. Ensure that you have received all the components and Contact Dell if something is missing. NO TE: Some items may be optional and may not ship with your monitor. Some features or media may not be available in certain countries. NOTE: To s[...]

6 | About Y our Monitor Power Cable (Varies by Countr ies) HDMI Cable DP Cable (Mini-DP to DP) USB 3.0 Upstream Cable (Enables the USB Ports on the Monitor) • Drivers and Documentation Media • Quick Setup Guide • Fa ct or y C al ib rat io n Report • S afety and Re gulatory Information[...]

About Y our Monitor | 7 Product Features The Dell U3415W flat panel display has an active matr ix, Thin-Film Transistor (TFT), Liqui d Crystal Display (LCD) and LED backli ght. The monitor features include: • 86.5 cm (34-inch) viewable area display (measured diagonally). 3440 x 1440 resolution, plus full-screen support f or lower resolutions. •[...]

8 | About Y our Monitor Identif ying Parts and Controls Fro nt Vie w Front pa nel contr ols Label Description 1 Function buttons (For more information, see Operating the Monitor ) 2 Power On/Off button (with LED indicator)[...]

About Y our Monitor | 9 Back V iew * It is recommended to use th is port for your wireless USB device whene ver possible. Back view with moni tor s tand Label Descripti on Use 1 VESA mounting holes ( 100 mm x 100 mm - behind attached VESA Cover) Wall mount monitor using VESA -compatible wall mount kit (100 mm x 100 mm). 2 Regulatory label Lists the[...]

10 | About Y our Monitor Side View Bottom V iew Bottom view without monitor stand Label Descriptio n Use 1 AC power cord conn ector Connect the power cable. 2 MHL port connector Connect your MHL devices with MHL cable. 3 HDMI port connector Connect your computer with HDMI cable.[...]

About Y our Monitor | 11 * Headphone usage is not supported for the audio line out connector. ** It is recommended to use either the port ( 9-2) or the USB downstream port on the rear side for your wireless USB device whenever po ssible. Monitor Specifications Flat Panel Specifications 4 DisplayPort in connector Connect your computer with DP cable.[...]

12 | About Y our Monitor Resolution Specifications Supported Video Modes Preset Display Modes Viewing angle 178° (vertical) typical 172° (horizontal) typical Luminance output 300 cd/m² (typical) Contrast ratio 1000 to 1 (typical) 2M to 1 (typical Dynamic Contrast On) Faceplate coating Anti-Glare with 3H hardness Backlight LED edgelight system Re[...]

About Y our Monitor | 13 * Requires a graphics car d that supports HDMI 2.0. MHL Source Display Modes VESA, 1024 x 768 60. 0 75.0 7 8.8 +/+ VESA, 1152 x 864 67 .5 75.0 108. 0 +/+ VESA, 1280 x 800 49.3 60. 0 71.0 +/- VESA, 1280 x 1024 64. 0 60.0 108. 0 +/+ VESA, 1280 x 1024 80 .0 75. 0 135 .0 +/+ VESA, 1600 x 1200 75. 0 60. 0 16 2.0 +/+ VESA, 1920 x[...]

14 | About Y our Monitor Multi- Stream T ransport (MST) Modes NOTE: Multi-Stream Transport modes are on ly available with DP1.2. See Connecting the monitor for DP Mult i- Stream T ransport (MST) function for details. Electrical Specifications * Support DP1.2 specification, include HBR2, MST and DP audio. ** Not Support HDMI optional specificatio n,[...]

About Y our Monitor | 15 Physical Characteristics Model U3415W Connector type DP , black connector (include DP in and DP out) ; Mini Disp layPort; HDMI; M HL; USB 3.0 Signal cable type • Digital: detachable, HDMI , 19 pins • Digital: detachable, MHL, 19 pins • Digital: detachable, Mini-DP to DP , 20 pins • Univer sal Serial Bus: detachable,[...]

16 | About Y our Monitor Environmental Characteristics Power Management Modes If you have VESA's DPM™ compliance display card or soft ware installe d in your PC, the monitor can automatically reduce its p owe r consumption when not in use. This is referred to as Power Save Mode *. If the computer detects input from the keyboard, mouse, or ot[...]

About Y our Monitor | 17 HDMI/MHL/Mini DisplayPort/DP input HDMI/MHL input Activate the computer and t he monitor to gain access to the OSD. NOTE: This moni tor is ENERGY ST AR ® -compliant.[...]

18 | About Y our Monitor Pin Assignments DisplayPort Connector Pin Number 20-pin Side of the Con nected Signal Cable 1 ML0(p) 2 GND 3 ML0(n) 4 ML1(p) 5 GND 6 ML1(n) 7 ML2(p) 8 GND 9 ML2(n) 10 ML3(p) 11 GND 12 ML3(n) 13 GND 14 GND 15 AUX(p ) 16 GND 17 AUX(n ) 18 GND 19 Re-PWR 20 +3.3 V DP_PWR[...]

About Y our Monitor | 19 Mini DisplayPort Connector Pin Number 20-pin Side of the Con nected Signal Cable 1 GND 2 Hot Plug Detect 3 ML3(n) 4 GND 5 ML3(n) 6 GND 7 GND 8 GND 9 ML2(n) 10 ML0(p) 11 ML2(p) 12 ML0(p) 13 GND 14 GND 15 ML1(n) 16 AUX(p ) 17 ML1(p) 18 AUX(n ) 19 GND 20 +3.3 V DP_PWR[...]

20 | About Y o ur Monitor HDMI Connector Pin Number 19-pin Side of the Con nected Signal Cable 1 TMDS DA T A 2+ 2 TMDS DA T A 2 SHIELD 3 TMDS DA T A 2- 4 TMDS DA T A 1+ 5 TMDS DA T A 1 SHIELD 6 TMDS DA T A 1- 7 TMDS DA T A 0+ 8 TMDS DA T A 0 SHIELD 9 TMDS DA T A 0- 10 TMDS CL OCK+ 11 TMDS CL OCK SHIELD 12 TMDS CL OCK- 13 CEC 14 Reserved (N . C. on [...]

About Y our Monitor | 21 MHL Connector Plug and Play Capability You can install the monitor in any Plug and Play-compatible system. The monitor automatically provides the computer system with its Extended Display Identification Da ta (EDID) using Display Data Channel (DDC) prot ocols so th e system can configure itself and optimize the monitor sett[...]

22 | About Y our Monitor Universal S erial Bu s (USB) Interfac e This section gives you information about the USB ports that are available on the monitor. NO TE: This monitor is Super-Speed USB 3.0 compatible. * Up to 2A on USB downstream port (port with lightning icon) with BC1.2 compliance devices or normal USB devices. USB Upstream Connector T r[...]

About Y our Monitor | 23 USB Downstream Connector USB Ports • 2 upstream - back • 4 d ownstr eam - back • Power Charging Port- the port with lightning icon; supports fast current charging capability if the device is BC1.2 compatible. NO TE: USB 3.0 functionality requires a USB 3.0-capable computer. NOTE: The monitor's USB interface works[...]

24 | About Y our Mo nitor Maintenance Guidelines Cleaning Y our Monitor CAUTION: Read and follow the Safety Instru ctions before cleaning the monitor . WARN ING: Before cleaning the monitor , unplug the monitor power cable from the electrical outlet. For best practices, follow the inst ructions in the list below while unpacking, cleaning, or handli[...]

Setting Up the Monitor | 25 Setting Up the Monitor Attaching the Stand NOTE: The stand is deta ched when the mo nitor is shipped from the factory. NOTE: This is applicable for a monitor wi th a stand. When any other stand is bought, please refer to the respective stan d setup guide for the set up instructions. CAUTION: Do not remove the monitor fr [...]

26 | Setting Up the Monitor 3 Attach the stand assembly to the monitor . a Fit the two tabs on the upper part of the stand to the groove on the back of the monitor. b Press the stand down till it snaps into place.[...]

Setting Up the Monitor | 27 4 Place the monitor upright. a Slide one hand in the cutout area on the bottom cushion and use the other hand to hold the stand. b Lift the monitor carefully to prevent it from slipping or falling. CAUTION: Do not press on the pane l screen when l ifting the monitor . 5 Re move the cover from the monitor .[...]

28 | Setting Up the Monitor Connecting Y our Monitor WARN ING: Before you begin any of the procedures in this section, follow the Safety Instructions . NOTE: Do not connect all cables to the computer at the same time. To connect your monitor to the computer: 1 T urn Off your computer an d disconnect the power cable. Connect the DP/Mini- DP to DP/HD[...]

Setting Up the Monitor | 29 Connecting the black Disp layPort (DP to DP) cable Connecting the monitor for DP Multi- Stream T ransport (MST ) function NOTE: U3415W supports the DP MST feature. To make use of this feature, your PC Graphics Card must be certifie d to DP 1.2 with MST option. The default out of factory setting in the U3415W is DP1.1a. T[...]

30 | Setting Up the Monitor A) Monitor is able to show content 1 Use OSD b utton to navigate to Display . 2 Go to DP 1.2 se lection. 3 Select Enable or Disable accordingly . 4 Follow the scr een message to confi rm selection of DP1.2 or DP1.1a.[...]

Setting Up the Monitor | 31 B) Monitor fails to show any content (blank screen) 1 Use the and b uttons to highlight DP or mDP . 2 Pr ess and hold the button for approximately 8 seconds. 3 The DisplayPort configuration message will appear . 4 Use the button to enable DP1.2 or button to exit without making any changes. Repeat the above steps to chang[...]

32 | Setting Up the Monitor Connecting the USB 3. 0 cable NOTE: To prevent data damage or loss, before changing USB upstream ports, make sure that NO USB storage devices are in use by the computer connected to the monitor’s USB upstream p ort. After you have completed connecting the Mi ni-DP to DP/DP/HDMI cable, follow the procedures below to c o[...]

Setting Up the Monitor | 33 4 T urn On the monitor and the computer(s). If your monitor displays an image, installati on is complete. If it does not display an image, see Universal Serial Bus (USB) Spe cific Problems . 5 Use the ca ble slot on the monitor stand to organize the cables. Using the Mobile-High De finition Link (MHL) NOTE: This monitor [...]

34 | Setting Up t he Monito r Organizing Y our Cables After attaching all necessary cables to your monitor and computer, (See Connecting Y our Monitor for cable attachment,) org ani ze all cables as shown above. Attaching the Cable Cover NOTE: The cable cover is detached when the monitor is shipped from the factory. 1 F it the two tabs on the botto[...]

Setting Up t he Monito r | 35 Removing the Monitor Stand NOTE: To prevent the curved LCD screen from being scratched and damaged while removing the stand, ensure that the monitor is placed on a soft, clean foam. Direct contact with hard objects migh t cause damage to the curved monitor. NOTE: This is applicable for a monitor wi th a stand. When any[...]

36 | Setting Up the Monitor Wall Mounting (Optional) (Screw dimension: M4 x 10 mm). Refer to the instructions that come with the VESA-comp atible wall mounting kit. 1 Place the mon itor panel on a soft cloth or cushion on a stable, flat table. 2 Remove the stand. 3 Use a Phillips crosshead s crewdriver to remo ve the four screws securing the plasti[...]

Operating the Monitor | 37 Operating the Monitor Power On the Monitor Press the button to turn On the monitor. Using the Front Panel Controls Use the control buttons on the front of the mo nitor to adjust the characteristics of the image being displayed. As you use these butto ns to adjust the controls, an OSD shows the numeric values of the charac[...]

38 | Operating the Monitor Front Panel Button Use the buttons on the fr ont of the monitor to adjust the image settings. Front Panel Button Description 1 Shortcut key/ Vo l u m e Use this butt on to directly ac cess the Vo l um e level bar. 2 Shortcut key/ Input Sourc e Use this butt on to directly ac cess the Input Source menu. 3 Menu Use the MENU[...]

Operating the Monitor | 39 Using the On- Screen Display (OSD) Menu Accessing the Menu System NOTE: If you change the settings and then eith er proceed to another menu or exit the OSD menu, the monitor automatically saves those changes. The changes are also saved if you change the settings and then wait for the OSD menu to disappear. 1 Press the but[...]

40 | Operating the Monitor Main Menu for digital (mDP) input or Main Menu for digital (DP) input 2 Pr ess the and buttons to move between the setting options. As you move from one icon to another , the option name is highlighted. See the following table for a complete list of all the options available for the monitor. 3 Press the button once to act[...]

Operating the Monitor | 41 Icon Menu and Submenus Descripti on Brightness/ Contrast Use thi s menu t o activ ate Brightness/Contrast adjustment. Brightness Brightness adjusts the luminance of the backlight. Press the button to increase the brightness and press the button to decrease the brightne ss (min. 0 / max. 100). NOTE: Manual adjustment of Br[...]

42 | Operating the Monitor Input Source Use the Input Source menu to select betwe en the different vi deo signals that may be connected to your monitor . DP Select t he DP input w hen you are u sing the Di splayPort (DP) connector. Press to select the DisplayPort input source. mDP Select t he mDP input when you ar e using the Mini DisplayPor t (mDP[...]

Operating the Monitor | 43 Input Colo r Format Allows you to set the video input mode to: RGB : Sele ct this opt ion if your monitor is connected to a comp uter (or DVD player) using the HDMI cabl e (or DisplayPort cab le); or MHL devices using MHL cable. YPbPr : S elect this option if your monitor is connected to a DVD player by YPbPr using HD MI [...]

44 | Operating the Monitor Preset Modes When you select Preset Modes , you can choose Standard , Multimedia , Movie, Game , Paper , Color T emp. ,or Custom Color from the list. •S t a n d a r d : Load s the monitor's def ault color settings. This is the default preset mode. •M u l t i m e d i a : Loads color settings ideal for mul timedia [...]

Operating the Monitor | 45 Saturation This fe ature can adjust the color saturation of the video image. Use or to adjust the saturation from '0' to '100'. Press to increase the monochrome ap pearance of the video image. Press to increase the colorful appearance o f the video imag e. NOTE: Sa turation adjustment is availabl e onl[...]

46 | Operating the Monitor Uniformity Co mpensation Select screen uniformity compensation settings. Calibrated is factory calibrated setting by default. Uniformity Compensat ion adjusts different are as of the screen w ith respect to the cente r to achiev e uniform brightness and color ov er the entire scr een. For optimal screen perfor mance, Brig[...]

Operating the Monitor | 47 PBP Mode Enable Adjusts the PBP (Picture by Picture) mode to PIP (Picture in Picture), PBP Aspect Ratio , or PB P Full . Y ou can disable this feature by selecting Off . PBP (Sub) Select between the diff erent video signals that may be connected to your monitor fo r the PIP/ PBP sub-windo w. T oggle Switch PBP Select to s[...]

48 | Operating the Monitor USB Selection Select th e USB upstream signals from the list: DP , m DP , HDMI, and MHL, thus th e monitor's US B downstrea m port (eg. keyboard and mouse) can be used by the current input signals when connecting a computer to either one of the upstre am ports. The display and U SB upstream po rts connec tion can be [...]

Operating the Monitor | 49 Audio Vol u m e Allows you to set the volume level of speakers. Use or to adjust the volume level from '0' to '100'. Audio Source Allows you to set the audio source from the main window or the sub- window. Reset Audio Settings Select this option to r estore default audio sett ings.[...]

50 | Operating the Monitor Energy Power Button LED Allows you to set the power LED ind icator On or Off to save energy . USB Allows you to enable or di sable USB function during monitor standby mode. NOTE: USB ON/OFF under standby mode is only ava ilable when the USB upstream cable is unplugged. This option will be g reyed out when the USB upstream[...]

Operating the Monitor | 51 Menu Select this option to adjust the settings o f the OSD , such as, the languages of the OSD , the amount of time the menu remains on screen, and so on. Language Language options set the OSD display to one of the eight languages (English, Spanish, French, Germ an, Brazilian Portuguese, Russian, Simplified Chinese or Jap[...]

52 | Operating the Monitor Personalize Users can choose a feature fr om Preset Modes , Brightness/Contrast , Input S ource , Aspect Ratio , Vol u m e , PBP Mode Enable , or To g g l e Switch PBP and set it as a shortcut key. Others Button Sound The monitor be eps every time a new option is select ed in the menu. This feature enables o r disables th[...]

Operating t he Monito r | 53 NOTE: This monitor has a built-in feature to automatically calibrate the brightness to compensate for LED aging. DDC/CI DDC/CI (Display Data Channel/Comma nd Interface) allows your monitor paramete rs (brightness, color balance, and etc.) to be adjustable via the software on your computer . Yo u c a n d i s a b l e t h [...]

54 | Operating the Monitor OSD Warning Messages When the Dynamic Contrast feature is enabled (in these preset mode s: Game or Movie ), the manual brightness adjustment is disabled. When the monitor does not support a partic ular resolution mode, you will see the following message: This means that the monitor cannot synchronize with the signal that [...]

Operating the Monitor | 55 Activate the computer and wak e up the monitor to gain access to the OSD . If you press any button other than the power button, one of the following messages will appear depending on the selected input: HDMI/MHL/Mini DisplayPort/DP input HDMI/MHL input If either HDMI, MHL, Mini DisplayPort, or DP input is selected and the[...]

56 | Operating the Monitor or or See T roubl eshooting for more information. Setting the Maximum Resolution To set the maximum resolution for the monitor: In Windows ® 7, Windows ® 8, and Windows ® 8.1: 1 For Windows ® 8 and Windows ® 8.1 only , select the Desktop tile to switch to classic desktop. 2 Right-click on the desktop and click Screen[...]

Operating t he Monito r | 57 If you have a Dell deskto p or portable com puter: • Go to http://www.dell.com/support , enter your service tag, and download the latest d river for your graphics card. If you are using a non-Dell comp uter (portable or des ktop): • Go to the support site for your com puter and download the latest graphic drivers. ?[...]

58 | Operating the Monitor Dual-Monitor Setup The recommended dual-monitor setup: Landscape (side by side)[...]

T roubleshooting | 59 Tr o u b l e s h o o t i n g WARN ING: Before you begin any of the procedures in this section, follow the Safety Instructions . Self- T est Your monitor provides a self-test feature that allows you to che ck whether your monitor is functioning properly. If your monitor a nd computer are properly connected but the monitor scree[...]

60 | T roubleshooting or 4 This bo x also appears during normal syst em operation, if the video cable becomes disconnected or damaged. 5 T urn Off your monitor and reconnect the video cable; then turn On both your computer and the monitor . If your monitor screen remains blank after you use the previous pr ocedure, check your video controller and c[...]

T roubleshoot ing | 61 Built-in Diagnostics Your monitor has a built-in diagnostic to ol that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card. NOTE: You can run the built-in diagn ostics only wh en the video cable is unp lugged and the monitor is in se[...]

62 | T roubleshooting Common Problems The following table contains general info rmation about common mo nitor problem s you might encounter and the possible solutions: Common Symptom s What Y ou Experience Possible Solutions No Video/Power LED off No picture • Ensure that the video cable connecting the monito r and the computer is properly connec[...]

T roubleshooting | 63 Horizon tal/ Ve r t i c a l L i n e s Screen has one or more lines • Reset the monitor to f actory settings. • P erform monitor se lf-test feature check and determine if these lines are also in self-test mode. • Check for bent or broke n pins in the video cabl e connector . • Run t he built-in diagnostics. Synchronizat[...]

64 | T r o u b l e s h o o t i n g Product Specific Problems Specific Symptom s What Y ou Experience Possible Solutions Screen image is too small Image is centered on scre en, but does not fill entire viewing area • Check the Aspect Ratio setting in the Display menu O SD . • R eset the monitor to f actory settings. Cannot adjust th e moni tor w[...]

T roubleshooting | 65 Universal Serial Bus (U SB) Specific Problems Mobile High-Definition Link (MHL) Specific Problems Specific Symptom s What Y ou Experience Possible Solutions USB interface is not working USB peripheral s are not working • Check that your monitor is turned O n. • Reconnect the up stream cable to your computer . • Reconnect[...]

66 | T roubleshooting Speakers Specific Problems Specific Symptom s What Y ou Experience Possible Solutions No sound coming from the speakers Cannot hear any sound • T urn Off the monitor , unplug the monitor power cord, replug it, and the n turn On the monitor . • Check the audio cable connection is connected correctly to the computer Audio Li[...]

Appendix | 67 Appendix WARNING: Safety Instructions WARN ING: Use of controls, adjustme nt s, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards. For information on safety in structions, see the Product Informati on Guide . FCC Notices (U.S. Only) and Other R[...]

68 | Appendix Setting Up Y our Monitor Setting the display resol ution For maximum display perf ormance with Microsoft ® Windows ® operating systems, set the display resolution to 3440 x 1440 pixels by performi ng the following steps: In Windows ® 7, Windows ® 8, and Windows ® 8.1: 1 For W indows ® 8 and W i ndows ® 8.1 only , select the Des[...]

Appendix | 69 NOTE: If you are unable to set the recommended resolution, please contact the manufacturer of your computer or consid er purchasing a graphics adapter that will support the video resolution.[...]