Dish Network 922 SlingLoaded manual

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W arning and Attention Symbols Y ou must be aware of safety when you in stall and use this system. Th is User Guide provides various procedures. If you do some of these procedures carelessly , you could injure or kill yourself or damage equipment or property . Some other procedures require special attention. The lightning flash with arrowhea d symb[...]

i SAFETY I MPORT ANT S AFETY I NSTRUCTIONS P ROPER C ARE OF Y OUR E QUIPMENT[...]

SAFETY ii I MPORT ANT S AFETY I NSTRUCTIONS 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use this apparatus near water . 6. Clean only with a dry cloth. 7. Do not block any ventilation openings. Install in accordance with the manufacturer ’s instructions. 8. Do not install nea[...]

Important Safety Instructions iii CAUTION —T o reduce the risk of fire, use only No. 26 A WG or larger telecommunication line cord. • Locate the receiver in an open, well-ventilated area. Do not place the receiver in an enclosure (such as a cabinet) without proper ventilation. • Do not impede ventilation by covering the ventilation slots (suc[...]

SAFETY iv I MPORT ANT S AFETY I NSTRUCTIONS (continued) • Do not place naked flame sources such as lighted candles on or near the receiver . • Do not expose the remote control batteries to excessive heat or fire. Note to Inst aller: This reminder is provided to call the installer's attention to Article 810 section II of the National Electr[...]

Proper Care of Your Equipment v P ROPER C ARE OF Y OUR E QUIPMENT • Always handle the receiver carefully . Excessive shock and vibration can damage the hard drive. • Always turn the receiver off, unplug it, and then let it sit idle for at least 30 seconds before moving it. • If the receiver is cold to the touch, do not plug it in immediately [...]

SAFETY vi[...]

1 Getting More Help Getting More Help • F INDING M ORE I NFORMATION • T ROUBLESHOOTING[...]

2 Finding More Information Getting More Help F INDING M ORE I NFORMATION How to get help: • If your new V iP®922  yet linked with at least one remote control, you ?[...]

Troubleshooting 3 Getting More Help T ROUBLESHOOTING Message Numbers Message Number Possible Reason(s) What to Do 001 There may be a problem with the multi-dish switch. Check the coaxial cables and th eir connections to and from the multi-dish switch. Make sure that all required cables are in place, and check that all cable connections are tight an[...]

4 Troubleshooting Getting More Help 005 The receiver may not have received authorization for programming yet. The satellite dish may have moved so that it is no longer picking up the satellite signal. The cable connections may have loosened or have moisture inside. There may be an interruption of the satellite signal. • If you have just authorize[...]

Troubleshooting 5 Getting More Help 015 You may have just plugged in the receiver and it is acquiring the satellite signal, or the receiver may have temporarily lost the signal. • Wait a few minutes to see if the message goes away. Make sure that all required cables are in place, and check that all cable connections are both tight and dry (for ou[...]

6 Troubleshooting Getting More Help 059 You may have tried to close an installation menu without having performed the Check Switch test on the Point Dish screen. If your setup includes a multi-dish switch, then run the Check Switch test, as follows: 1. Press MENU on your remote control or th e receiver’s front panel. 2. Select the Settings tile, [...]

Troubleshooting 7 Getting More Help Signal loss on all channels 1. Ensure you have selected the correct input/source or channel number on your TV for watching digital channels using your satellite receiver . If you are using the optional digital OT A tuner module and missing local channels, then see Missing Over-The-Air channels (optional module) .[...]

8 Troubleshooting Getting More Help 2. Press the GUID E button twice and check if the Program Guide is set to show All Channels or All Subscr ibed. If another Favorites list is displayed, then other channels may appear to be missing. If you try to access channels not shown in the current list, then the receiver skips over them. 3. T ry resetting yo[...]

Troubleshooting 9 Getting More Help Remote is not working 1. V erify the batteries are installed ac cording to the diagram inside the remote control’s ba ttery compartment. 2. T ry changing the batteries in the remote control. Batteries should all be of the same type (for example, alkaline or lithium) and size. 3. Confirm your remote is in the co[...]

10 Troubleshooting Getting More Help - Press the SEARCH button (SA T lights up). - Press the VOL+ button (SA T lights up) - Press the STOP button (SA T light s up, then un-link tone is heard). - Go back to St e p 6 and repeat to re-link your remote control. Forgot p assword for Parental Controls 1. If you have forgotten your existing pa ssword, you[...]

Troubleshooting 11 Getting More Help 3. If some channels are missing when you are using the Program Guide or Info banner , you may have locked the satellite receiver to hide adult channels, or you may have displayed a Favorites list s or the All HD list instead of All Channels or All Subscrib ed. T o show the missing channels, unlock the Vi P922 re[...]

12 Troubleshooting Getting More Help 5. Press the DVR button on your remote control and select Daily Schedule on the My Media screen to see wh at specific events in the near future may be skipped due to timer conflict s. Event s disappearing from Recordings list 1. If you run out of space for more recordings on your satellite receiver , then existi[...]

Troubleshooting 13 Getting More Help 5. Y ou may want to check with your Internet Service Provider (ISP) regarding Fair Access Policy (F AP) before using all your receiver ’s Internet features. Some of these featu res may exceed usage limits. Caller ID issues 1. If the Caller ID featur e is not working, verify that you are currently subscribed to[...]

14 Troubleshooting Getting More Help[...]

15 A PPENDIX L IMITED W ARRANTY R ESIDENTIAL C USTOMER A GREEMENT S TA Y I N G L EGAL FCC C OMPLIANCE[...]

Appendix 16 L IMITED W ARRANTY This Limited W arranty is a legal document. Keep i t in a safe place. Remember to retain your Bi ll of Sale for warranty service! Any items returned without a copy of the Proof of Purchase will be considered out of warranty . What the W arranty Covers This warranty extends only to the original user o f the equipment a[...]

Limited Warranty 17 3 Returned equipment must be p ackaged properly , usi ng either the ori ginal shipping materials or other appropriate p ackaging. Include a copy of the Bi ll of Sale. Any items returned with - out a copy of the Proof of Purchase will be considered out of warranty . 4 Follow the instructions give n to you by the Customer Service [...]

Appendix 18 DISH Network’ s Exchange Program DISH Network offers two opt ions if you need to replace your satellite receive r equipment or its accessories. Advance Exchange Program The Advance Exchange Program all ows you to have replacement equipment shipped immediately to you (depending upon where you live, it could take three to five business [...]

19 R ESIDENTIAL C USTOMER A GREEMENT Thank you for choosin g DISH Network ® . T o view this Re sidential Customer Agreement in Sp anish, please visit www .dishnetwork.com or call us at 1-800-333-DISH and we wil l send you a copy . Para ver este acuerdo en español por favor visite www .dishnetwork.com o l lame al 1-800-333-DISH y le envi aremos un[...]

Appendix 20 Pack, German Language Plus Package, or RT VI/RTVI+ Package; or any of their successor packages. We may change such minimum programming requirement s at any time. C. Programming Availa bility . Certai n Services transmitted by us, includ ing but not limited to some subscription Servi ces, sporting events a nd broadcast network Services, [...]

21 J. Promotional Of fers and Items. If a third party , such as an independent DISH Network retai ler , integrator or pri vate cable operator , of fered you a promotional offer or item in connection with your subscription to the Services, such third p arty is whol ly responsible for fulfilling such promotional of fer or providing such promotional i[...]

Appendix 22 D. Fees. In addition to any amount s due for your Services and any other amount s due under this Agreement or any applicable Promo tion Agreement, you agree to p ay the fees listed below ("Fees") if and when applicab le. DISH Network may change these Fees, increase or decrease these Fees, or impose a dditional Fees at any time[...]

23 External Hard Drive Activati on Fee $39.99 One time fee charged if you have a ViP receiver and you choo se to connect an external hard drive to that receiver . Late Payment Fee $5.00 Y ou do not p ay your bill in full on or before its due date (unl ess you are receiving Services pursuant to a Pre-Pay Promotion). Live Operator Payment Fee $5.00 Y[...]

Appendix 24 In the event billi ng is provided through a third-p arty billing agent , the above fees may differ . E. Restarting Y our Services. If you do not pa y your bill in full by its due date , or you at any time otherwise fail, neg lect or refuse to make timely payment for your Services, we may disc onnect your Services, and in such event we w[...]

25 Unless required by appli cable law , deposits will n ot be held segregated from other funds and wil l not earn or accrue interest. Promotiona l pricing is valid only at the time of installa tion. F .Attorneys’ Fees/Coll ections. If we use an attorney or a collection agency to col lect any money you owe us or to assert any ot her right that we [...]

Appendix 26 Smart Card(s), remote control(s), satellite antenna(s), and low noi se block converter(s) with integrated feed(s) (collecti vely , "Equipment"). B.Additional T uners and Receivers. We may choose to allow you to place a dditional receivers on your account. If we allow you to do so, each additio nal receiver will be authorized t[...]

Residential Customer Agree PHQW 27 H. Sof tware License. Y ou are licensed to use the so ftware provided in your DISH Network receiver(s), as updated by DISH Network, its licensors and/or it s suppliers from time to time, solely in execut able code form, solely in conju nction with lawful o peration of the DISH Network receiver(s) that you purchase[...]

Appendix 28 unreasonably withheld . We may , however , refuse to allow you to assign or transfer your Services if you lease Equipment or your account ha s an outsta nding balance. 7. LIMIT A TION OF OUR LIABILIT Y A. INTERRUPTIONS AND DE LA YS . NEITHER WE NOR OUR THIRD-P ARTY BILLING AGENTS, NOR ANY OF OUR OR THEIR AFFILI A TES, WILL BE LIABLE FOR[...]

Residential Customer Agree PHQW 29 any portion of the Services is a viola tion of variou s U.S. federal and st ate laws and of this Agreement. The penalties fo r violating such laws can incl ude imprisonment and civil damage awards of up to $1 10,000 per violation. B. INFRINGEMEN T . Section 605(e)4 of T itle 47 of the Uni ted S tates Code makes it[...]

Appendix 30 E.Credit Checks. Y ou authorize DISH Network to i nvesti gate your financial responsibility and creditworthiness, incl uding without limitation, acquiri ng credit reports and histories, and to report any payment defaul ts to credit reporting agencies. Under the Fair Credit Reporting Act, yo u have the right to notify DISH Network if you[...]

Staying Legal 31 Agreement on Internet Usage via Y our Receiver The software cont ained in the receiver ma y reference, display , lin k to, and provide users access to web services, sites, and informat ion located worldwide through the Internet. Because EchoS tar Corporation and DISH Network have no control over such sites and information, we make [...]

Appendix 32 FCC C OMPLIANCE The following text is extracted fro m Federal Communications Commission (FCC) regulations, as of the publica tion date of this Guide . Contact the FCC (see following) or your library for the complete text of the regulation s. T e lephone Communication This equipment compl ies with Part 68 of the FCC rules and the require[...]

FCC Compliance 33 Compliance Information St atement DISH Network Corporation, 9601 S. Meridian Blvd, Englewood, CO., (303) 723-1000, declares that: This device compl ies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interfe[...]

Appendix 34 Printed in the United S tates of America.[...]

i Index Index Numerics 001, Message Number 3 002, Message Number 3 003, Message Number 3 004, Message Number 3 005, Message Number 4 006, Message Number 4 011, Message Number 4 012, Message Number 4 013, Message Number 4 014, Message Number 4 015, Message Number 5 018, Message Number 5 022, Message Number 5 026, Message Number 5 028, Message Number[...]

ii Index I Important Safety Instructions ii , iv Info banner 11 Information, Finding More 1 interactive help, on-screen 2 L Local Channels Add a New Channel 8 M Main Menu 2 , 8 Message Numbers 3 More Information, Finding 2 multi-dish switch 3 , 6 N Network Setup IP address field 12 issues with 12 Reset Connection 12 O on-screen user manual 2 OTA (O[...]

iii Index U Un-Link manually using remote but- tons 9 selecting on System Info screen 9 user manual on-screen for receiver 2 other equipment’s 12 V videos, on-screen help 2 W Warranty, Limited 16 websit es More Information on dishnet- work.com 2 Support on dishnetwork.com 12 www.antennaweb.org 8 www.dishnetwork.com 2 , 12 , 16 , 19 www.fcc.gov 33[...]