Dolphin Peripherals 9500 manual

Dolphin ® 9500 Series Microsoft ® Windows Mobile ™ 2003 Second Edition Software for Pocket PCs User’s Guide[...]

Disclaimer Hand Held Products, Inc. (“Hand Held Pro ducts”) reserves the right to make changes in specifications and other information contained in this document without prior no tice, and the reader should in all cases consult Hand He ld Products to determine whether any such changes have been made. Th e information in this publication does no[...]

Dolphin® 9500 Series User’s Guide iii Chapter 1 - Introduction Required Safety Labe ls ........................................................................................................................ 1-2 Locations .............................................................................................................................[...]

iv Dolphin® 9500 Series User’s Guide Using the Image Engi ne ......................................................................................................... ............. 4-4 Decoding ....................................................................................................................................... 4-4 Capturing Ima[...]

Dolphin® 9500 Series User’s Guide v Connections Tab ................................................................................................................ ................ 5-16 Server-Assigned IP Addr esses ................................................................................................... .5 - 1 6 Zero-Config Wi-Fi ...[...]

vi Dolphin® 9500 Series User’s Guide 802.11b Wireless Security S upplement ........................................................................................... .. 7-11 Required Network Configuration Information Worksheets ........................................................ 7-11 Opening the Client .....................................[...]

Dolphin® 9500 Series User’s Guide vii Ringtone Configurat ion ......................................................................................................... ............ 9-11 Charging ............................................................................................................................................ 9-12 USSD .[...]

viii Dolphin® 9500 Series User’s Guide Communicating with the Dolphi n Terminal .................................................................................... 12-1 0 Verifying Communicatio n ........................................................................................................ 12-10 Verifying Data Tran sfer ..............[...]

Dolphin® 9500 Series User’s Guide ix Chapter 16 - Customer Support Product Service and Re pair ..................................................................................................... .......... 16-1 Online Product Service and Repair Assistance ........................................................................... 16-2 Technica[...]

x Dolphin® 9500 Series User’s Guide[...]

Dolphin® 9500 Series User’s Guide Rev C 1 - 1 1 Introduc tion Congratulations on the purchase of your Do lphin mobile computer! You ha ve made a wise choice in selecting the Dolphin, a device known worldwide for its ergonomic form factor, light-wei ght, rugged design and single-han ded data collection capabilitie s. The Dolphin 9500 Series consi[...]

1 - 2 Rev C Dolphin® 9500 Series User’s Guide Required Safety Labels Dolphin terminals meet or exceed the requirements of all applicable standards organ izations for safe operation. However, as wit h any electrical equipment, the best way to ensure safe operation is to operate them according to the agency guidelines that foll ow. Please read the[...]

Dolphin® 9500 Series User’s Guide Rev C 1 - 3 Dolphin 9500 Series Batch T erminal The following are the required safety labels for ba tch terminals that appear on the back panel: Regulatory and Safety Approvals for all Dolphin 9500 Series T erminals The CE Mark on the product indicates that the system has been tested to and co nforms with the pr[...]

1 - 4 Rev C Dolphin® 9500 Series User’s Guide 802.11b The following is the required safety label that appears on the bac k panel of Dolphin RF terminals equipped with an 802.11b radi o: Bluetooth The following is the required safe ty label that appears on the back panel of Dolphin RF te rminals equipped with a Bluetooth rad io: Dolphin 9500 Dolp[...]

Dolphin® 9500 Series User’s Guide Rev C 1 - 5 802.11b and Bluetooth The following is the requi red safety label that appears on the back panel of RF terminal s equipped with an 802.11b and a Bluetooth radio combination: Dolphin 9500 WW AN Radio Dolphin RF terminals are designed to comply with the most current applicable stand ards on safe levels[...]

1 - 6 Rev C Dolphin® 9500 Series User’s Guide GSM and Bluetooth The following is the requi red safety label that appears on the back panel of a Dolphin 9500 terminal equipped with a GSM and Bluetooth radio combination: GSM, Bluetooth, and 802.11b The following is the requi red safety label that appears on the back panel of a Dolphin 950 0 termin[...]

Dolphin® 9500 Series User’s Guide Rev C 1 - 7 Canadian Compliance This Class B digital apparatus complies with Canadian ICES-003. Operation is subject to the followi ng two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interf erence received, including interference th at may cause undesired o[...]

1 - 8 Rev C Dolphin® 9500 Series User’s Guide The Hand Held Products Dolphin 9500RF term inals are in conformity with all essent ial requirements of the R&TTE Directive (1999/5/EC). This equipment has been as sessed to the following standards: Pacemakers, Hearing Aids and Other Electrically Powered Devices Most manufacturers of medical de vi[...]

Dolphin® 9500 Series User’s Guide Rev C 2 - 1 2 Getting Star ted Overview Dolphin terminals are Windows Mobile-based with a unique, ergonomic shape designed for single- handed use and 64 MB RAM and 32 MB non-volatile Flash memory. To install additional memory, y ou can use the Secure Digita l (SD) memory interface. The industrial, mechanical con[...]

2 - 2 Rev C Dolphin® 9500 Series User’s Guide Dolphin 9500 Series T erminals There are four terminals in the Dolphin 9500 Series: Dolphin 9500 The Dolphin 9500 terminal offers an ergonomic form factor and is the on ly terminal of the series that can be configured with a GSM radio. For details, see Dolphin 9500 on page 3-4. Dolphin 9550 The Dolph[...]

Dolphin® 9500 Series User’s Guide Rev C 2 - 3 Dolphin 9500 Series Peripherals Each of the following items is sold separately to enhance the capabilities of your Dolphin terminal. Dolphin HomeBase ™ The Dolphin HomeBase charging and comm unication cradle supports both RS-232 and USB communica tions, which enable it to interface with the majorit[...]

2 - 4 Rev C Dolphin® 9500 Series User’s Guide Dolphin 9500 Series Accessories Each of the following items is sold separately to e nhance your Dolphin 9500 Series terminal’s capabilities. Dolphin Mobile Charger The Dolphin Mobile Charger is a charging c able that connects the terminal directly to a 12 Volt DC power source, such as a cigarette l[...]

Dolphin® 9500 Series User’s Guide Rev C 2 - 5 Image Engine Options and Specifications Dolphin 9500/9550 T erminals Dolphin 9500/9550 terminals ca n be equipped with one of the following image engines: Note: The 5300SR image engine contains a high- visibility aimer that proj ects aiming brackets arou nd the bar code or image preview for maximum v[...]

2 - 6 Rev C Dolphin® 9500 Series User’s Guide Bar Code Symbologies Supported Symbology type Symbologies Supported 1D Symbologies Codabar Code 3 of 9 Code 11 Code 32 Pharmaceutical (P ARAF) Code 93 Code 128 EAN with Add-On and EAN with Extended Coupon Code EAN-13 Interleaved 2 or 5 Matrix 2 of 5 Plessey Po s i C o d e RSS Straight 2 of 5 IA T A S[...]

Dolphin® 9500 Series User’s Guide Rev C 2 - 7 Using the Dolphin T erminal for the First T ime 1. Unpack the Carton and Verify its Contents 2. Install the Main Battery Pack 3. Charge the Main and Backup Batteries 4. Initialize the Mobile Computer 5. Let Autoinstall Run 6. Set the Time and Date 7. Verify Imaging and Decoding with Demos Step 1. Unp[...]

2 - 8 Rev C Dolphin® 9500 Series User’s Guide Before Initial Use The terminals are shipped with bo th batteries discharged of all po wer. Charge the main battery pack for a minimum of four hours before initial use. Time to Charge Four hours for the main battery pack, eight hours for the internal backup battery the first time. Use only Dolphin 95[...]

Dolphin® 9500 Series User’s Guide Rev C 2 - 9 Step 5. Align the Screen You are prompted to align the screen by tapping the target five times. Use the stylus provided by Hand Held Products. • Alignment should always be performed with a stylus designed for touch screen appl ications. The small point is required for accurate calibration. • Pres[...]

2 - 10 Rev C Dolphin® 9500 Series User’s Guide V erify Imaging The Image Demo enables you to use the imager to capture an image on the Dolphin 9500 and Dolphin 9550. 1. Tap Start > Demos > Image Demo . The image demo opens. 2. Point the terminal at an object and press the SCAN key. A preview of the ob ject appears on the terminal screen. 3[...]

Dolphin® 9500 Series User’s Guide Rev C 2 - 11 Resetting the T erminal There are two ways to reset the terminal: a soft and a hard reset. Soft Reset (W arm Boot) A soft reset re-boots the device without losing RAM data. You would perform a soft reset when • the terminal fails to respond. • after installing some software applications. • aft[...]

2 - 12 Rev C Dolphin® 9500 Series User’s Guide[...]

Dolphin® 9500 Series User’s Guide Rev C 3 - 1 3 Hardware Ov er view System Features Processor Dolphin terminals are equipped with an In tel X-Scale 400MHz RISC microprocessor that runs on a 100 MHz RAM BUS, making it one of the most powerful Wind ows Mobile platforms on the market. Operating System The Windows Mobile platform provides a co mpact[...]

3 - 2 Rev C Dolphin® 9500 Series User’s Guide Front Panel Features This section describes features on the fron t panel on Dolphin 9500 Series terminals. SP Decode LED Scan LED Displa y Navigation k eys SCAN ke y K eyboard Magnesium top cov er[...]

Dolphin® 9500 Series User’s Guide Rev C 3 - 3 LEDs The two light emitting diodes (LEDs) located at the top of the LCD display flash and il luminate during resets and scanning/imaging. Both can be programm ed by various software applications. Scan LED - Located in the upper right corner, this LED lights red when you press the SCAN key. Decode LED[...]

3 - 4 Rev C Dolphin® 9500 Series User’s Guide Back Panel Features Because the back panel of the Dolphin 9 500 and the Dolphin 9550 are different, each is featured in its own section. Dolphin 9500 The following graphic describes features on the back panel of the Dolphin 9500 terminal. Batter y W ell (underneath the batter y) Batter y Image Engine[...]

Dolphin® 9500 Series User’s Guide Rev C 3 - 5 Image Engine Window Dolphin terminals have an optional image engine that re ads and decodes linear, stacke d linear (PDF417), and 2D matrix bar code symbologies. With the latest CMOS-based technology, the engine works like a digital camera and enables digital image capture, signature capture, and rea[...]

3 - 6 Rev C Dolphin® 9500 Series User’s Guide Dolphin 9550 This section describes the back panel of the Dolphin 9550. It co ntains the same features as th e Dolphin 9500 described in the previous section with the additions of • a pistol-grip handle to hold and maneuv er the terminal with greater ease, • a scanner/imager trigger on the handle[...]

Dolphin® 9500 Series User’s Guide Rev C 3 - 7 Rubber Bumpers The following graphic shows the Do lphin 9550 in a nose-down positi on, resting on its rubber bumpers. Stylus The stylus is used to operate the touc h screen display. The Dolphin 9550 stor es the stylus inside the pistol-grip handle. Rubber Bumpers Stylus - inside the handle[...]

3 - 8 Rev C Dolphin® 9500 Series User’s Guide Side Panel Features The following graphic show s the left, side panel: IrDA Port The IrDA port communicates with IrDA- enabled devices such as PCs, printers , modems, or other Dolphin terminals. The maximum data transfer speed is 115kbps. SD Memory The access door provides user acce ss to the industr[...]

Dolphin® 9500 Series User’s Guide Rev C 3 - 9 Bottom Panel Features Mechanical Connector The bottom panel features a custom , industrial-grade connector with 17 pins. When seated in a Dolphin 9500 Series peripheral, the terminal is powered, the main battery charged, and communication occurs via this connector. All Dolphin 9500 Series peripherals[...]

3 - 10 Rev C Dolphin® 9500 Series User’s Guide Batteries Dolphin terminals feature intelligent battery technology. There are two types of battery power: the main battery pack installed in the back panel and the backup battery locat ed inside the terminal. They are designed to work together to prevent data loss when the terminal is in use over lo[...]

Dolphin® 9500 Series User’s Guide Rev C 3 - 11 Letting the backup battery become fully disc harged causes the terminal to lose all dat a in RAM. Therefore, you should keep a charged battery pack in the Dolphi n at all times. The internal battery discharges prematurely if there is not at least a partia lly charged battery in the terminal. When yo[...]

3 - 12 Rev C Dolphin® 9500 Series User’s Guide Checking Battery Power Tap Start > Settings > System tab > Power . The Battery tab opens disp laying the charge status of both the installed Li-ion battery pack and the NiMH backup battery inside the terminal. Power system settings contains three tabs: Battery, Wireless, and Advanced. For m[...]

Dolphin® 9500 Series User’s Guide Rev C 3 - 13 Dolphin 9500 Series T echnical Specifications System Arc hitecture Processor: Intel X-Scale PXA255 400MHz Development En vironment: Dolphin SDK Add-on f or Poc ket PC 2003 - suppor ts Embedded Visual C++ 4.0 Dolphin .NET SDK f or Poc ket PC 2002 and 2003 - suppor ts Visual Studio .NET 2003 (VB.NET a[...]

3 - 14 Rev C Dolphin® 9500 Series User’s Guide W eight: 9500 Terminal – Batch: 19.7 oz. (558 gm), WLAN: 20.2 oz. (573 gm), WP AN: 20 oz. (567 gm), WLAN/WP AN: 20.3 oz. (576 gm) 9501 Terminal – 22.65 oz. (642 gm), all v ersions 9550 Terminal – Batch: 23.4 oz. (663 gm), WLAN: 23.9 oz. (677.5 gm) 9551 Terminal – 25.8 oz. (732 gm), all versi[...]

Dolphin® 9500 Series User’s Guide Rev C 4 - 1 4 Using Dolphin Mobile Computers Entering Data To enter data, you can: • Use the imager to capture images or scan bar code data into data fields • Use the 35-key, 43-key, or 56-key keyboards • Use the Soft Input Panel (SIP) • Use Microsoft ® ActiveSync ® to synchronize or copy information f[...]

4 - 2 Rev C Dolphin® 9500 Series User’s Guide T oday Screen After the Dolphin terminal initializes the first time, you see the Today screen. You can also display it by tapping Start and then Today . On the Today screen, you can see import ant information for the day at-a-glance. Navigation Bar and S t art Menu The Navigation bar is located at th[...]

Dolphin® 9500 Series User’s Guide Rev C 4 - 3 Pop-Up Menus With pop-up menus, you can quickly choose an action for an item . For example, you can use the pop-up menu in the contact list to quickly delete a contact, make a copy of a contact, or send an e-mail message to a contact. The actions in the pop-up menus vary from program to program. To a[...]

4 - 4 Rev C Dolphin® 9500 Series User’s Guide Using the Image Engine The Dolphin terminal houses a compact im age engine that instantly reads popular 1D and 2D bar codes and supports omni- directional aiming and decoding for greater flexibility in real-w orld settings. The image engine can also capture digital image s, such as signatures and pic[...]

Dolphin® 9500 Series User’s Guide Rev C 4 - 5 Dolphin 9500/9550 Scanning Position Options The aiming beams are smaller when the termin al is held closer to the code and lar ger when it is farther from the code. Symbologies with smaller bars or elements (m il size) should be read closer to the un it whereas symbologies with larger bars or element[...]

4 - 6 Rev C Dolphin® 9500 Series User’s Guide Capturing Images The image-capture process is an intuitive, split-second operation for experienced users. By follow ing the basic guidelines, new users can easily develop their own technique and, with practice, quickly learn to adapt it to different application environment s. Note: The Dolphin 9501 a[...]

Dolphin® 9500 Series User’s Guide Rev C 4 - 7 Using the Keyboards There are three keyboard options: • 35-key numeric/alpha • 43-key alpha/numeric • 56-key full alpha/numeric Each ke yboard is backlit for easy viewing in various lighting conditions with centrally-located keys for both right- and left-hand operation. The silver background of[...]

4 - 8 Rev C Dolphin® 9500 Series User’s Guide Using the Function Keys Using the Navigation Keys Located in the center of each keyboard for easy access with either hand, the navigation keys enable you to navigate the cursor through an application screen. The up and down arrows can be used for pa ge up and page down comm ands when pressed in combi[...]

Dolphin® 9500 Series User’s Guide Rev C 4 - 9 Using the Modifier Keys All three keyboards feature the standard PC keyboard modifier keys, Shift (SFT) , Alt, and Control (CTRL) as well as Blue and Red modifier keys. Name & Ke y Function Shift The SFT ke y modifies only the next k ey pres sed; it must be pressed bef ore each ke y you wish to m[...]

4 - 10 Rev C Dolphin® 9500 Series User’s Guide 35-Key Numeric/Alpha Keyboard The following graphic displays t he 35-key numeric/alpha keyboard. Alpha Lock Key (ALPHA) The Alpha Lock key appears only on the 35 -key keyboard. The Alpha Lock key enables you to toggle betw een the numeric and alpha modes. Numeric mode is when you ty pe numbers with [...]

Dolphin® 9500 Series User’s Guide Rev C 4 - 11 43-Key Alpha/Numeric Keyboard The following graphic displays t he 43-key alpha/numeric keyboard. Number Lock (NUM) The Number Lock key and Number Lock Pad and Indicators appear only on the 43-key keyboard. The Number Lock key enables you to toggle between the alpha and numeric modes. Alpha mode is w[...]

4 - 12 Rev C Dolphin® 9500 Series User’s Guide 56-Key Full Alpha/Numeric Keyboard The following graphic displays t he 56-key alpha/numeric keyboard. Note: To type a “Z” on this keyboard, press Red + Y. Key Combinations There are keyboard combinations for specif ic functions and special c haracters on each keyboard. For charts of the key comb[...]

Dolphin® 9500 Series User’s Guide Rev C 4 - 13 Adjusting the Backlight Both the keyboard and the displa y are backlit to enabl e better viewing in low-light conditions. Keyboard All keyboards contains a Backlight key that toggles the keyboard backlight on and off ; see Backlight on page 4-8. Display The backlight for the color di splay is user-d[...]

4 - 14 Rev C Dolphin® 9500 Series User’s Guide Communication Options Mechanical Connector The 17-pin, industrial-grade, mechanical connector on the bo ttom panel is designed to work only with communication and charging peripherals sold/manufactured by Hand Held Products. Via these peripheral s, the connector supports USB and RS-232 communication[...]

Dolphin® 9500 Series User’s Guide Rev C 4 - 15 Radio Options Dolphin terminals can be configured with one or a combination of 802. 11b, Bluetooth, or GSM/GPRS (Dolphin 9500 only) radios. For more information about 802.11b radios, see Wireless LAN (WLAN) Commu nications with 802.11b on page 7-1. For more information about Bluetooth radios, see Wi[...]

4 - 16 Rev C Dolphin® 9500 Series User’s Guide 1. Open the Radio Manager by tapping Start > Settings > Connections tab > Radio Manager . The Radio Manager appears identifying the radios and radio combinations that can be enabled on your terminal in the Radio Modes list. (To appear on this window, a radio’s hardware module must be inst[...]

Dolphin® 9500 Series User’s Guide Rev C 4 - 17 Using the Soft Input Panel (SIP) Use the SIP to enter information in any pr ogram on the Dolphin terminal. You can ei ther type on the soft keyboard or write on t he touch screen using Letter Recognizer or Bloc k Recognizer. In either case, the charac ters appear as typed text on the screen. To show[...]

4 - 18 Rev C Dolphin® 9500 Series User’s Guide 2. Write a letter in the box. When you write a letter, it is converted to typed text that appears on the screen. For specif ic instructions on using Block Recognizer, with Block Recognizer open, tap the question mark next to the writing area. Selecting T ext To edit or format typed text, se lect it [...]

Dolphin® 9500 Series User’s Guide Rev C 4 - 19 W riting on the Screen In any program that accepts writing, su ch as the Notes program, and in the Notes tab in Calendar, Contacts, and Tasks, you can use your stylus to write directly on the screen as you would on paper. To write on the screen, tap the Pen button to switch to writing mode. This act[...]

4 - 20 Rev C Dolphin® 9500 Series User’s Guide For example, selected drawings c an be resized, while writing cannot. Note: You may want to change the zoom level so that you can more easily wo rk on or view your drawing. Tap Tools and then a zoom level. Selecting a Drawing To edit or format a drawing, tap and hold the stylus on the drawing until [...]

Dolphin® 9500 Series User’s Guide Rev C 4 - 21 Note: The Notification icon displays if more notification icons need to be displaye d than there is room to display them. Tap the icon to view all notification icons. Notifications Notifications remind you when you have some thing to do. For example, if you’ve set up an appointment in Calendar, a [...]

4 - 22 Rev C Dolphin® 9500 Series User’s Guide Finding and Organizing Information The Find feature on your Dol phin terminal helps you quickl y locate information. Tap Start > Programs > Find . Enter the text you want to find, select a data type, and then tap Go to start the search. To quickly find information that is taking up storage spa[...]

Dolphin® 9500 Series User’s Guide Rev C 5 - 1 5 Settings Overview Customized settings are av ailable on the Start menu. Tap Start > Settings and settings screen opens. Settings consists of three tabs: Personal Customize buttons, set SIP options, and adjust headset settings; see Personal Tab on page 5-2. System Adjust system settings; see Syst[...]

5 - 2 Rev C Dolphin® 9500 Series User’s Guide Personal T ab To access the Personal tab, tap Start > Settings . The screen opens to the Personal tab. Personal settings are stored in RAM memory . They are replaced by system defaults after each hard reset. For more information about resets, see Resetting the Terminal on page 2-11. Button Name De[...]

Dolphin® 9500 Series User’s Guide Rev C 5 - 3 Buttons Buttons programs keyboard buttons to la unch applications or execute commands. Th e default button assignments that appear on the Buttons window are inactive unti l you enable the HotKeys Power Tool. T o Enable HotKeys 1. Tap Start > Power Tools . 2. Tap the HotKeys icon once . HotKeys act[...]

5 - 4 Rev C Dolphin® 9500 Series User’s Guide Headset Control The Headset Control setting ena bles you to adjust audio se ttings while using a headset. Stereo headphone Select this option if you are using a headset for audio ou tput only. If so, you need to use the microphone on the terminal ( Microphone , page 3-5) for audio input; i.e. , liste[...]

Dolphin® 9500 Series User’s Guide Rev C 5 - 5 Menus–Modifying the S t art Menu You can add existing programs you use ofte n, such as File Explorer, to the Start menu. You are not installing or moving the program itself, you are simply creating a sh ortcut to the program from the Start menu. To modify the Start menu, you can use the Menus Perso[...]

5 - 6 Rev C Dolphin® 9500 Series User’s Guide 1. Tap ActiveSync > Explore . 2. Navigate to the program. 3. Right-click on the program and select Create Shortcut . 4. Select the shortcut, right-click, and select Cut . 5. Navigate to the Start Menu folder (Windows > Start Menu). 6. Right-click on an em pty area and select Paste . 7. On the t[...]

Dolphin® 9500 Series User’s Guide Rev C 5 - 7 System T ab The System tab enables you to verify and sometimes alter system parameter s. To access the System tab, tap Start > Settings > System tab. Tap the appropriate icon to open that system setting. About The About system setting displays specific information about what is loaded on the te[...]

5 - 8 Rev C Dolphin® 9500 Series User’s Guide CPU Speed This system setting enables you to see and change the current speed of the Central Processing Unit (CPU). The default is High Speed at 400MHz. Low Speed is 200MHz. To change the default, se lect Low Speed and tap OK . A message appear confirming the changed and now current CPU speed. Tap OK[...]

Dolphin® 9500 Series User’s Guide Rev C 5 - 9 To increase Program or Storage memory, tap, hold, and dr ag the slider towards the kind of memory you want to increase. The three fields adjust auto matically; Program memory decrease when you increase Storage memory and vice versa. Storage Card Tab This tab displays the current capacity and usage st[...]

5 - 10 Rev C Dolphin® 9500 Series User’s Guide Running Programs Tab Displays the software programs currently using Storage memory. Check this tab when you are receiving out of memory errors or when the mobile computer is running slowly. Select a program in the list and tap Stop to stop it from running. Tap Stop All to automatically stop all runn[...]

Dolphin® 9500 Series User’s Guide Rev C 5 - 11 Wireless Tab Determines the power settings for your wireless connection. Select Wireless signals off when you don’t want to use syste m power to power up the radio(s). Select Wireless signals on when you want the radio to use system powe r to transmit. This is the default setting. The list contain[...]

5 - 12 Rev C Dolphin® 9500 Series User’s Guide The Region tab displays an overview of the region selected in the drop-down list at the top. The terminal is loaded with a num ber of pre-programmed regional se ttings. Select one from the list. The results appear on the screen. To see specific settings or change a specific setting, tap on one of th[...]

Dolphin® 9500 Series User’s Guide Rev C 5 - 13 Remove Programs The Remove Programs settings enables you to remove programs installed on the term inal. Use this setting to troubleshoot when you receive messages that the device is out of memory. The programs removed ar e removed from RAM memory. Any program (usually *.cab or *.dll files) stored in[...]

5 - 14 Rev C Dolphin® 9500 Series User’s Guide Screen Note: By default, dynamic screen rotation (i.e., the ability to switch between la ndscape and portrait ori entation) is disabled o n Dolphin terminals. Please consult the Dolphin SDK Add-on to find out how to enable dynamic screen rotation. There are three tabs: Alignment, Clear Type, and Tex[...]

Dolphin® 9500 Series User’s Guide Rev C 5 - 15 Text Size Tab The Text Size tab enables you to perform font scaling with in certain views of the Today screen, Contacts, Calendar, Messaging, and Tasks. This means that you can increase or decrease th e point size of the font on application windows. This is the default font size setting. To change t[...]

5 - 16 Rev C Dolphin® 9500 Series User’s Guide Connections T ab The Connections tab enables you to m anage your network connections. Server-Assigned IP Addresses Server-assigned IP address es use Dynamic Host Conf iguration Protocol (DHCP). Zero-Config W i-Fi The zero-config Wi-Fi feature of Windows Mobile is disabled on Dolphin 9500 series mobi[...]

Dolphin® 9500 Series User’s Guide Rev C 5 - 17 For more information about 802.11b radios, see Wireless LAN (WLAN) Commu nications with 802.11b on page 7-1. For more information about Bluetooth radios, see Wireless PAN (WPAN) Comm unications with Bluetooth on page 8-1. For more information abou t GSM/GPRS radios, see Wireless WAN (WWAN) Communica[...]

5 - 18 Rev C Dolphin® 9500 Series User’s Guide 4. Tap Add a new modem connection . The Make New Connect ion screen appears. 5. Enter a name for the connection , such as "My Connection." 6. In the Select a modem list, select the external modem by selecting Hayes Compatible on COM1 . 7. Tap Next . The My Connection screen appears. 8. Ent[...]

Dolphin® 9500 Series User’s Guide Rev C 5 - 19 Advanced Settings General Tab Use the General tab to change the connection speed of your connection. Wait for dial tone before dialing, then wait for credit card, add dial-string modem commands, or cancel call after a set number of seconds. Port Settings Tab The Port Settings tab has options that sh[...]

5 - 20 Rev C Dolphin® 9500 Series User’s Guide Servers Tab Finally, if your ISP requires special DNS or WINS information, enter it into the Servers tab. Connecting to Y our ISP 1. Tap Start > Settings > Connections tab > Connections to open the connections manager. 2. Tap Manage existing connections . 3. Tap and hold on the applicabl e [...]

Dolphin® 9500 Series User’s Guide Rev C 5 - 21 4. Tap Add new URL to add a new exception. 5. Enter the Work URL and tap OK . Setting up a Pr oxy Server Connection for W ork Connections If you are connected to your ISP or privat e network during synchronization, the termi nal should download pr oper proxy settings during synchronization from your[...]

5 - 22 Rev C Dolphin® 9500 Series User’s Guide Setting Up a VPN Connection for W ork Connections A VPN connection helps you securely connec t to servers, such as a corporate netwo rk, via the Internet. Ask your network administrator for your user name, password , domain name, TCP/IP settings, and host name or IP address of the VPN server. 1. Tap[...]

Dolphin® 9500 Series User’s Guide Rev C 5 - 23 •E n t e r TCP/IP settings in the first tab; serv er-assigned IP add resses use DHCP. • Enter Server DNS/WINS information in the Servers tab. Connecting to a VPN Server 1. Tap Start > Settings > Connections tab > Connections . 2. Select Edit my VPN servers .[...]

5 - 24 Rev C Dolphin® 9500 Series User’s Guide 3. Tap and hold on the server, then select Connect on the popup menu. (Note that through this screen you c an delete your VPN server connection.) 1. Your VPN Server is accessed. W hen connected, tapping on the icon displays the following bubble: Establishing Dialing Rules 1. Tap Start > System &g[...]

Dolphin® 9500 Series User’s Guide Rev C 5 - 25 5. Tap OK to confirm. Enter the appropriate information on the next screen. 6. Tap Dialing Patterns to change how dialing occurs. 7. Following the format of "e" represents country code, "f" represents area code, and "g" represents the number, enter how local, long dista[...]

5 - 26 Rev C Dolphin® 9500 Series User’s Guide Configuring Network Cards To see the network cards inst alled on your terminal, tap Start > Settings > Connections tab > Connections > Advanced tab (see page 5-17 ) > Network Cards . Tap on an adapter to review its settings. Use server-assigned IP address is select ed by default; serv[...]

Dolphin® 9500 Series User’s Guide Rev C 6 - 1 6 Communic ations Overview You can exchange information between your Dolphin terminal and other mobile devices, a desktop computer, a network, or the Internet. You have the fo llowing connection options: • Connect to your desktop computer and synchron ize via Microsoft ActiveSync v3.7 or higher. ?[...]

6 - 2 Rev C Dolphin® 9500 Series User’s Guide Requirements To synchronize, ActiveSync version 3.7 or higher must be installed on both your desktop co mputer and Dolphin terminal. Dolphin terminals ship with ActiveSync 3.7 already installed. Therefore, you must instal l ActiveSync 3.7 on your desktop computer from the Microsoft Companion CD that [...]

Dolphin® 9500 Series User’s Guide Rev C 6 - 3 After the first synchronization, when usin g Dolphin peripherals such as the HomeBase or Mobile Base, synchronization begins automatically whenever a terminal is properly seated in the terminal well. For more information, see Dolphin HomeBase on page 12-1 or Dolphin Mobile Base on page 13-1. Explorin[...]

6 - 4 Rev C Dolphin® 9500 Series User’s Guide If the File is Not an Installer: Some programs cannot be installed on PCs because they are designed for terminals. In these cases, the appropriate files must be stored on the host PC, transferred via Ac tiveSync, and installed on the terminal. You will know the program cannot be instal led on the PC [...]

Dolphin® 9500 Series User’s Guide Rev C 6 - 5 Using Infrared Dolphin terminals contain infrared or Ir DA ports on the left side panel (see IrDA Port on page 3-8) . Using these ports, you can send and receive data between the terminal and other devices equi pped with infrared. This can include, but is not limited to, Windows Mobile information su[...]

6 - 6 Rev C Dolphin® 9500 Series User’s Guide V erify That Beam Settings Are Set to Receive The Beam Settings must be set to receive for the terminal to receive data from other infrar ed devices. To verify, tap Start > Settings > Connections tab > Beam . The Beam Settings window s hould appear as follows: Sending Information To send or [...]

Dolphin® 9500 Series User’s Guide Rev C 6 - 7 If the terminal cannot find the sendin g device, the followi ng message appears:[...]

6 - 8 Rev C Dolphin® 9500 Series User’s Guide Using an ISP The communication software for creating an ISP connection is already installed on your device. Your service provider should provide the software needed to install other services, such as paging and fax services. After you are connected, you c an send and receive e-mail mess ages by using[...]

Dolphin® 9500 Series User’s Guide Rev C 7 - 1 7 Wireless L AN ( WLAN) Communications with 802.11b Overview Dolphin terminals are available with an on- board 2.4 GHz 802.11b WLAN (Wireless Local Area Network) radio that uses Direct Sequence Spread Spectrum (DSSS) technology to spread the signa l continuously over a wide fr equency band at a data [...]

7 - 2 Rev C Dolphin® 9500 Series User’s Guide 802.1 1b Settings You can access the configuration utility two ways: 1. Tap Start > Settings > System tab > 802.11b Settings . The icon appears on the System tab only if ther e is an 802.11b radio in stalled on the terminal. 2. Tap the Status icon in the system tray - see Using the Status Ic[...]

Dolphin® 9500 Series User’s Guide Rev C 7 - 3 St a t u s T a b 802.11b Settings always opens to the Status tab. Field Description Current Channel Shows the RF channel currently used by the radio . Current TX Rate Sho ws the current transmit rate. This can be 1 Mbps , 2 Mbps, 5.5 Mbps, or 11 Mbps. Disable/Enable Radio T ap this button to disable/[...]

7 - 4 Rev C Dolphin® 9500 Series User’s Guide Ping Utility Window Config T ab The Config tab provides a list of all APs and peer stations in range. Use the list to create and edit SSID profiles for APs tha t you want the terminal to associate with. Preferred Profiles The Preferred Profiles section displays a list of yo ur preferred profiles, the[...]

Dolphin® 9500 Series User’s Guide Rev C 7 - 5 This section contains several icons th at enable you to a dd and configure APs. Active SSIDs This table shows all APs or peer stat ions (creator of IBSS) in the vici nity of the terminal that accept broadcast associations. Each record displays information in the following six columns (Scroll right to[...]

7 - 6 Rev C Dolphin® 9500 Series User’s Guide 2. In the Preferred Profile list, select the SSID and tap Edit . 3. Follow the same process for creating a profile. 4. When configuration is complete, tap OK . 5. The SSID and its profile are adde d into the Preferred Profiles list. If you’re adding an SSID with the WEP Key turned off, the Settin g[...]

Dolphin® 9500 Series User’s Guide Rev C 7 - 7 Authentication Tab On the Authentication tab, you configure the WEP encryption key for secure wireless communication. To use WEP, the encryption key must be configured as part of the profile bef ore connecting. For more information about configuring a profile, see To Create a New Profile on page 7-6.[...]

7 - 8 Rev C Dolphin® 9500 Series User’s Guide T o Delete a Pr ofile Profiles may be deleted either from the Pref erred List or from the Preferred List and Registry. To delete a profile, select (hi ghlight) a profile and tap the Delete button and the following screen displays: From the pop-up window select th e option of your choice and tap Yes t[...]

Dolphin® 9500 Series User’s Guide Rev C 7 - 9 About T ab The About tab displays Version Number and time of build for Network Driver, Co nfiguration Utility, and NIC Firmware. Using the S t atus Icon You access the 801.11b Settings by tapping the Status icon once on the Today scre en . The following menu pops up: Defaults Resets all the settings [...]

7 - 10 Rev C Dolphin® 9500 Series User’s Guide Note: The Status Icon changes to a crossed lock as a warning that you may have entered a wrong key (WEP Key mismatch) for the WEP-On AP or a station.[...]

Dolphin® 9500 Series User’s Guide Rev C 7 - 11 802.1 1b W ireless Security Supplement AEGIS Client ® offers the most comprehensive IEEE 802.1X supplicant fo r securing wired and wireless networks. The Client is a standards-based implementation of IEEE 802.1X and can be configured to work with almost any network equipment - wired or wireless - t[...]

7 - 12 Rev C Dolphin® 9500 Series User’s Guide • TLS/SmartCard • TTLS •P E A P There is a worksheet for each meth od. The worksheets provide space to record th e required Client configuration information to set up the Client to match specific Exte nsible Authentication Protocol s (EAP). The forms are design ed so that hard copies can be fi[...]

Dolphin® 9500 Series User’s Guide Rev C 7 - 13 ____ No. ____ Yes. 5. What is the name of the server? _____________________________ This usually includes the server’s domai n, for example: server.big_school.edu. TTLS W orksheet To configure with TTLS auth entication, you need to know: 1. Use Windows user name and password for auth entication? ([...]

7 - 14 Rev C Dolphin® 9500 Series User’s Guide 10. What is the name of the server? This usually includes the server’s domain, for example: server.big_s chool.edu. ________ _____________________ PEAP W orksheet To configure AEGIS Client with PEA P Authentication, you need to know: 1. Use Windows user name and password for auth entication? (Appl[...]

Dolphin® 9500 Series User’s Guide Rev C 7 - 15 Opening the Client To access the client the first time, tap Start > Programs > Meetinghouse AEGIS Client . After the Client has been activated, you can tap the icon in the lowe r left corner of the command bar. Icon Indicators The color of the icon indicates th e status of the controlled ports[...]

7 - 16 Rev C Dolphin® 9500 Series User’s Guide Main Screen On the terminal, open the C lient. The main screen opens displaying a list of ports on the system’s netw ork interface cards, You manage ports on this screen. Port S tatus Icon The main screen contains a port st atus icon to the left of each po rt listed. The color of this icon indicat[...]

Dolphin® 9500 Series User’s Guide Rev C 7 - 17 Vi e w M e n u To access the View menu, tap View . The Standard and Advanced Views control the number of columns displayed in the main menu. Start/Stop Star ts or stops 802.1X authentication. After you finish the initial configuration, tap the network interf ace and tap Start. If the por t is alread[...]

7 - 18 Rev C Dolphin® 9500 Series User’s Guide Help Menu Tapping Help opens the help menu. Select Online Help to access online help. Select About to review software version information. S tatus Bar The status bar at the bottom of the ma in screen indicates the connection status between the network card and the AP. The status bar displays one of [...]

Dolphin® 9500 Series User’s Guide Rev C 7 - 19 Port Menu On the main screen, tapping on a port opens a popup menu that allows the port to be enabled or disabled, configured, or deleted . Port Menu Options The port menu enables you to use 802.1X auth entication, change the port configuration, or remove it from the port list. If ther e are no entr[...]

7 - 20 Rev C Dolphin® 9500 Series User’s Guide Configuration Scr eens Both Client Configuration and Port Settings areas lead you through a series of setu p screens. The following diagram displays th e different screens and how they are related: Client Configuration Ar ea Each user account needs to define the pr otocol and the credentials used to[...]

Dolphin® 9500 Series User’s Guide Rev C 7 - 21 User T ab The User settings tab defines the protocol and the credentials used to authenticate a user. Field Description Profile Multiple user credential profiles can be created f o r use when the user roams from one network to another . The drop-down list contains e xisting authentic ation credentia[...]

7 - 22 Rev C Dolphin® 9500 Series User’s Guide Use certificate This is the cer tificate to be used during authentica tion. A cer tificate is required for TLS , optional for TTLS and PEAP , and unused by MD5 and LEAP . Theref ore, this option become s activ e only when TLS, TTLS, or PEAP is selected as the A uthentication type. If Use certificate[...]

Dolphin® 9500 Series User’s Guide Rev C 7 - 23 System T ab The System Settings tab controls logging and the port manger timeout period. Field Description Log Level These settings control the detail of the log message s generated b y the Client. Each lev el is cumula- tive . By default, all errors, w ar nings, and inf or mati on ev ents are logge[...]

7 - 24 Rev C Dolphin® 9500 Series User’s Guide Server T ab The Server identity tab defines the credentials the client uses to authenticate the server during TLS/TT LS/PEAP authentication message exchange. The Client uses this information to verify that the Client is communicating with a trusted server. Port Settings Area In the Port Settings are[...]

Dolphin® 9500 Series User’s Guide Rev C 7 - 25 W ireless Networks T ab Field Description A vailable Netw orks Displays the netw or ks the ter minal recognizes as av ailable to connect to . When the Client is first installed, there are no entries in the Av ailable Networks list. Scan Displa ys a list of networ ks br oadcasting their av ailability[...]

7 - 26 Rev C Dolphin® 9500 Series User’s Guide Protocol T ab The Protocol tab configures parameters that apply to all the networks the selected port connects to. Field Description Protocol Settings These are the timer intervals and retr y settings defined in the 802.1 X standard. They determine how long the supplicant state ma chine will wait in[...]

Dolphin® 9500 Series User’s Guide Rev C 7 - 27 Adding a W ir eless Network Configuration To add a wireless network configuration, on th e main screen, tap and hold on the port, tap Configure on the Port popup menu, then tap Add in the Network Configurations section of the Wireless Networks tab. The Network Profile screen opens displaying the Pro[...]

7 - 28 Rev C Dolphin® 9500 Series User’s Guide WEP Mgmt T ab The WEP Mgmt tab enables you to set WEP parameters for each port. Field Description Pro vide encryption key d ynamically This option is selected by def ault. If this option is selected, the other WEP settings on this page are disabled. T o enter a custom WEP , de-select this option. Th[...]

Dolphin® 9500 Series User’s Guide Rev C 7 - 29 WP A Settings T ab The WPA Settings tab enables y ou to configure WPA settings. Logging The event log is an ASCII text file named “LOG8021X.TXT” located in the directory def ined by the WINDIR environment variable (usually the Windows directory). The informat ion the log records is determined by[...]

7 - 30 Rev C Dolphin® 9500 Series User’s Guide Installing Certificates with CertAdd Certificate Requirements During configuration, you may ha ve specified one or two certificates to use during the authentication process. The specified identity should match the Issued to field in the certificate and s hould be registered on the authen tication se[...]

Dolphin® 9500 Series User’s Guide Rev C 7 - 31 The wireless network interface appears , but when I select it and go to the "configure" menu, the Scan button is disab led. Power up the radio; see Enabling Radios and Radio Combinations on page 4-5. The client is not attach ing to the correct AP . The default network profile instructs the[...]

7 - 32 Rev C Dolphin® 9500 Series User’s Guide How 802.1X W orks The network elements in the above graphics are those involved in a typical wireless LAN. When 802.1X is running, a wireless device must authenticate itself with the AP in order to get access to the Existing LAN. With re spect to the terms used in the 8 02.1X standard, APs (APs) fun[...]

Dolphin® 9500 Series User’s Guide Rev C 7 - 33 T ypical Message Exchange Using TTLS and PEAP The above graphic shows a typical message fl ow for a TTLS transaction. TTLS authentication comprises two phases. In Phase 1, TLS is used to authenticate the TTLS serv er to the client. The TTLS server may optionally reques t authentication of the clie n[...]

7 - 34 Rev C Dolphin® 9500 Series User’s Guide Dynamic Session Specific Wireless Encryption Keys There have been many published reports recently about the lack of security pr ovided by the Wired Equivalent Privacy (WEP) protocol. One of the problems with WEP is that the shared key us ed by the station and the AP is inherently static. That is, th[...]

Dolphin® 9500 Series User’s Guide Rev C 7 - 35 Diff erences Between Protocols Security Feature MD5 Challenge TLS TTLS PEAP LEAP Client -side certificate required? No Y es No No No Server-side certificate required? No Y es No Y es No Dynamic WEP Re-keying N o Ye s Ye s Ye s Ye s Mutual or One-way A uthentication? One-wa y Mutual Mutual Mutual Mut[...]

7 - 36 Rev C Dolphin® 9500 Series User’s Guide[...]

Dolphin® 9500 Series User’s Guide Rev C 8 - 1 8 Wireless P AN ( WP AN) Communic ations with Bluetooth Overview Dolphin terminals are available with a Blue tooth radio for WPAN (Wireless Personal Ar ea Network) usage. When the Dolphin is first initialized, the *.cab file an d module for Bluetooth are installed. Enabling the Bluetooth Radio Before[...]

8 - 2 Rev C Dolphin® 9500 Series User’s Guide 1. Tap on the Bluetooth icon on the Today screen. Select Advanced Features then My Bluetooth Device . Note: If you installed OBEX, the menu also lists Transfer via Bluetooth. 2. The My Bluetooth Device screen appears. Tap on the COM Ports tab. 3. As needed, view and/or enable/disable the Bluetooth CO[...]

Dolphin® 9500 Series User’s Guide Rev C 8 - 3 3. Follow the Bluetooth Device Discovery Wi zard to search for Bluetooth devices near by. When prompted, select the device type you seek. 4. When the search is complete, a screen reports the discover ed Bluetooth devices. Check the box next to any device you wish to save information about, (i.e., an [...]

8 - 4 Rev C Dolphin® 9500 Series User’s Guide 2. Tap and hold your stylus on the Bluetooth device you want to bond with. In the pop-up menu, select Bond . 3. Alternatively, after sele cting a device, tap on the Bond icon. Or tap on Device , then select Bond . 4. The Bluetooth Device Bonding Wizard launches. Follow the wizard to bond with your se[...]

Dolphin® 9500 Series User’s Guide Rev C 8 - 5 6. If the remote device is set up to accept bonding, a Bluetooth Passkey screen appears. To co ntinue bonding, enter the correct passkey and tap Reply . 7. When you have successfully bo nded with the other device, tap Finish . V iew Device Properties Follow these steps to view the prope rties of an a[...]

8 - 6 Rev C Dolphin® 9500 Series User’s Guide 2. Tap on the tab for the type of device you would like to set a favorite for. If needed, use the arrow buttons to scroll and fi nd the tab you need. Note: Tabs appears only for COM ports you ha ve enabled. To enable a port, refer to th e “Assign COM Ports” section earlier in this chapter. 3. To [...]

Dolphin® 9500 Series User’s Guide Rev C 8 - 7 2. Tap and hold your stylus on the device you wish to delete. In the pop-up menu, select Delete . T urn Radio T ransmitter ON/OFF You may want to turn off the ra dio transmitter to save power or if you are entering an area with radio restrictions (e.g., an a irplane). 1. Tap on the Bluetooth icon in [...]

8 - 8 Rev C Dolphin® 9500 Series User’s Guide (a) When you tap on Bluetooth ActiveSync , a screen appears that allows you to choose which computer to connect to in your Bluetooth Devices folder. Choose a comput er from the list and tap Select, or tap Find to search for another computer. Note: If the computer you want to connect to is not listed,[...]

Dolphin® 9500 Series User’s Guide Rev C 8 - 9 (d) The Connect To screen appears, reporting that it is trying to connect to Wireless ActiveSync. (e) After a successful connection is made, the status screen reports Con nected. Now you are ready to synchronize, if desired. Bluetooth LAN Access This section explains how to use the Bluet ooth LAN Acc[...]

8 - 10 Rev C Dolphin® 9500 Series User’s Guide (a) When you tap Bluetooth LAN Access , the device automatically tries to c onnect with your favorite access point. (b) If your LAN requires a passkey, a screen appears, asking for the pass key. Enter the passkey, then tap OK . (c) After a successful connection is made , the status screen reports Co[...]

Dolphin® 9500 Series User’s Guide Rev C 8 - 11 OBEX This section explains how to use the OBEX (object exchange) application to trade business cards, cont acts or files with another Bluetooth device that supports OBEX. Bluetooth OBEX application supports five operations: • Exchange Business Cards • Send a Contact • Send a File • Browse Re[...]

8 - 12 Rev C Dolphin® 9500 Series User’s Guide 3. Now you are ready to exchang e business cards. Tap on the Bluetooth icon. In the pop-up menu, tap Transfer via Bluetooth > Exchange Business Cards . 4. If your device has no devi ces in the Bluetooth Devices Folder, then it begins to search for Bluetooth devices nearby. 5. Select the Bluetooth[...]

Dolphin® 9500 Series User’s Guide Rev C 8 - 13 4. If your device has no devi ces in the Bluetooth Devices Folder, then it begins to search for Bluetooth devices nearby. 5. Select the Bluetooth device you wi sh to send the contact( s) to. If the desired dev ice is not listed, tap Find . 6. Your device processes and sends the contact(s). Send a Fi[...]

8 - 14 Rev C Dolphin® 9500 Series User’s Guide 4. Select the Bluetooth device y ou wish to send a file. If the de sired device is not listed, tap Find . 5. In the next screen, tap on the file you wish to send. You can use the Folder and Type drop-down menus to search for your file. Also, you can scroll horizontally to view the folder, date, size[...]

Dolphin® 9500 Series User’s Guide Rev C 8 - 15 2. Now you are ready to browse the remote device. Tap on the Bluetooth icon. In the pop-up menu, tap Transfer via Bluetooth > Browse Remote Device . 3. If your device has no devices in the Bluetooth Devices Folder that supports OBEX File Transf er, then it begins to search for Bluetooth devices n[...]

8 - 16 Rev C Dolphin® 9500 Series User’s Guide Send/Receive File(s) or Folder(s) • Single-tap items to select them for transfer. • Double-tap on a folders to open it and see its contents. 1. Select the file(s) or folder(s) that you wish to transfer. You can se lect items from only one device per transfer session. 2. There are two different w[...]

Dolphin® 9500 Series User’s Guide Rev C 8 - 17 Delete File(s) or Folder(s) 1. Select the items you wish to delete. You ca n only delete items from one device at a time. 2. Tap on the File menu. Select Remote device or Local device , wherever the items are located, then tap Delete remote item(s) or Delete local item(s) , as applicable. 3. Tap and[...]

8 - 18 Rev C Dolphin® 9500 Series User’s Guide Exit Bluetooth File Explorer To exit the Bluetooth File Explorer, tap File > Exit . Receive Contact or File 1. Tap on the Bluetooth icon. In the pop-up menu, tap Transfer via Bluetooth > Receive Contact or File . 2. The Receive Contact or File status screen appears. Y our device waits two minu[...]

Dolphin® 9500 Series User’s Guide Rev C 8 - 19 Assign a Dialing Prefix If you have not already assigned a dialing prefix during the install process, yo u can do so by following these steps: 1. Tap Start > Settings > System tab > Dialer . 2. Select the appropriate Dialing Prefix, then tap OK . Using the Dialer 1. To use the dialer, the d[...]

8 - 20 Rev C Dolphin® 9500 Series User’s Guide 5. Your device connects to your phone and begins dialing. The Dialer can dial a phone nu mber containing any of the foll owing non-numeric characters: * # + ./!@ - s p a c e A B C D T P W The following string can also be included in a phone number: (',') The Dialer cannot dial a phone num[...]

Dolphin® 9500 Series User’s Guide Rev C 8 - 21 (c) Preparing your Bluetooth passkey. 4. When the search is complete, a list of the discovered Bluetooth phones ap pears. Choose the phone yo u wish to connect to, and tap Select . A service discovery phase begins, about 5-10 seconds. 5. As prompted in the next screen, prepare your phone for bonding[...]

8 - 22 Rev C Dolphin® 9500 Series User’s Guide 3. As directed on the next two screen s, assign the phone a unique name, se t the phone to Discov erable mode, and tap Next . 4. The device searches for the phone. W hen the search is over, a list of t he discovered Bluetooth phones appears. 5. Choose the phone you want to connect to, and tap Select[...]

Dolphin® 9500 Series User’s Guide Rev C 8 - 23 1. Tap Start > Settings > Connections tab > Connections . 2. In the top field, select Internet Settings and tap Modify . Then, tap New . 3. Name=A name that you will re member for future connections. Modem= Bluetooth Phone . Baud Rate= 115200 . 4. Tap Next . 5. In the Phone number field, en[...]

8 - 24 Rev C Dolphin® 9500 Series User’s Guide • Scroll to the right tab to access th e Paired devices list. Highlight your mobile computer, then press OPTIONS. • Scroll to Set as author ized, then press SELECT. • In the confirmation screen, press YES. Automatic Connections for Nokia 6310/8910/8910i: • On the phone, press MENU. • Scrol[...]

Dolphin® 9500 Series User’s Guide Rev C 9 - 1 9 Wireless W AN ( WW AN) Communications with GSM/GPRS Note: The Dolphin 9500 is the only terminal in the Dolphin 9500 Series that can be configured with an integrated Siemens ® GSM/GPRS tri-band radio module for WWAN communications. Overview Enabling the GSM/GPRS Radio The radio driver for GSM is in[...]

9 - 2 Rev C Dolphin® 9500 Series User’s Guide SIM Card Installation Short for Subscriber Information Module, a SIM card stores the subscriber's personal informat ion, GSM/GPRS radio settings, security keys, contacts, etc. SIM cards are installed in compatible mobile devices, enabling you to switch devices without losi ng personal and setup [...]

Dolphin® 9500 Series User’s Guide Rev C 9 - 3 5. Place the SIM card door over the secured SIM card and fasten the screws. 6. Install the battery pack and turn on the terminal. Audio Modes The back panel of the Dolphin 9500 contains both a speaker and a microphone that you can us e to send and receive audio signals over the GSM network; see Back [...]

9 - 4 Rev C Dolphin® 9500 Series User’s Guide Using uPhone The uPhone Application Suite contains th ree programs that function together to pr ovide a complete voice, data, and text messaging solution for a mobile device fitted with a radio modem: • Dialler emulates a mobile phone and is used to make and receive telephone calls. • Call Log di[...]

Dolphin® 9500 Series User’s Guide Rev C 9 - 5 Good signal strength. Full signal strength. Incoming SMS message avai l abl e. This bub ble appears automatically when a new SMS message is received. It contains the sender’ s inf or mation and the first line of the te xt message. Tap View to display the full message in SMS Manager. T ap Reply to s[...]

9 - 6 Rev C Dolphin® 9500 Series User’s Guide Using the Dialler The Dialler is the is the program that manages your GSM/GPRS cell phone calls. To launch the Dialler, tap Start > Programs > uPhone > Dialler . The program launches and the uPhone Dialler screen opens: Making a Call Entering a Phone Number You can: • Enter the numbers man[...]

Dolphin® 9500 Series User’s Guide Rev C 9 - 7 • Tap the Send button . • Press the ENTER key on the keyboard. • Press the appropriate key co mbination on the keyboard. When the call is connected, the three information lines display the following: Network Operator Displays the name of the se rvice provider you are using. Name/Number Displays[...]

9 - 8 Rev C Dolphin® 9500 Series User’s Guide Ending a Call To end or reject a call, you can: • Tap the End button . • Press the appropriate key co mbination on the keyboard. Call Waiting If two calls are in progress, the above options e nd the active call and place the other on hold. To activate the call on hold, tap Send or press ENTER or [...]

Dolphin® 9500 Series User’s Guide Rev C 9 - 9 T ouchtones To transmit touchtones for interactive voice systems while in a call, you can • Tap the 0-9 , * , and # buttons on the uPhone Dialler screen. • Press 0-9 keys on the Dolphin ke yboard; use the uPhone Dialle r screen buttons for * and #. Dialler Menus There are three menus in the Diall[...]

9 - 10 Rev C Dolphin® 9500 Series User’s Guide Settings Menu Speakerphone Toggles speakerphone mode on and o ff. When an audio plug (for a heads et) is inserted into the audio jack (2.5mm), Speakerphone is inactive on this menu. Mic mute Toggles microphone mute on and of f (the other party canno t hear a private conversation when the microphone [...]

Dolphin® 9500 Series User’s Guide Rev C 9 - 11 Ringtone Configuration Different ringtones, with individual volu me settings, can be set for the following: Ring Tone Sounds on an incoming call. Message Tone Sounds on an incoming SMS or Voicemail notification. Call Waiting Tone Sounds to indicate an incoming call while you are already on a voice c[...]

9 - 12 Rev C Dolphin® 9500 Series User’s Guide Charging Accessed from the Tools menu, the Char ging tool displays call meter values from the network service provider. Tap Tools > Charging and the Charging window opens displayi ng the current values for the phone. Field Description Call meters Current call Displa ys the number of charge uni ts[...]

Dolphin® 9500 Series User’s Guide Rev C 9 - 13 USSD Short for Unstructured Supplementary Service Data, (USSD) is a technology unique to GSM that enables session-based text- messaging as opposed to SMS, which is st ore-and-send text-messaging. Turnaround response times fo r interactive applications are generally shorter for USSD than SMS. USSD is[...]

9 - 14 Rev C Dolphin® 9500 Series User’s Guide Call Log The Call Log maintains a list of the last 20 calls made or receiv ed in each of the following categories: • Voice Calls In (Default) •V o i c e C a l l s O u t • Voice Calls Missed •G P R S D a t a You can access the Call Log two ways: 1. Tap Start > Programs > uPhone > Cal[...]

Dolphin® 9500 Series User’s Guide Rev C 9 - 15 uPhone Configuration uPhone Settings enable you to es tablish the normal operating par ameters for uPhone applications. Requirements To open the uPhone configurat ion tools, the GSM radio must be enabled and an active SIM must be installed. The configuration tools access the network directly. If you[...]

9 - 16 Rev C Dolphin® 9500 Series User’s Guide General T ab Network T ab The Network tab provides the ability to choose between Automatic and Manual network selection. Field Description Phone Number This is the phone number stored on the SIM. It is displa yed here f or information only . Answerphone This is the number to dial to retrie ve v oice[...]

Dolphin® 9500 Series User’s Guide Rev C 9 - 17 If you choose Manual network selection, the drop-down list of available ne tworks activates. Choose a network from this list and tap OK . A wait icon appears while the syste m accesses the selected network. Divert T ab The divert tab enables you to select divert options for incoming calls when you a[...]

9 - 18 Rev C Dolphin® 9500 Series User’s Guide Bar T ab The Bar tab sets enables you to ba r both incoming and outgoing calls. Bar outgoing calls Select one of the following opt ions from the drop-down list: Bar incoming calls Select one of the following opt ions from the drop-down list: Change barring code Tap this button to change the barring [...]

Dolphin® 9500 Series User’s Guide Rev C 9 - 19 Messaging T ab The Messaging tab enables you to adjust the default SMS settings. Request Delivery Reports By default, the SMS manager receives a confirmation report that each SM S message has been sent. These confirmation reports can take up valuable space and memory. Th erefore, you can cancel thes[...]

9 - 20 Rev C Dolphin® 9500 Series User’s Guide SMS Manager Abbreviated for Short Message Se rvice, SMS enables the transmission of short messages (140-160 charac ters) to and from a cell phone. SMS messages travel over the system's control channel, which is separate from the voice channel. SMS Manager supports creation, sending, receiving, [...]

Dolphin® 9500 Series User’s Guide Rev C 9 - 21 Sent Folder The Sent folder displays sent messages. Outbox Folder The Outbox folder displays text messages waiting to be sent. Sending an SMS Message 1. In the task tray at the bottom of the screen, tap New . The new message screen opens with th e cursor active in the text area. 2. Tap inside the To[...]

9 - 22 Rev C Dolphin® 9500 Series User’s Guide Edit Menu The Edit menu provides the same options as the icons at th e top of the screen, with the following additional options: Select All Selects all text in the active message section. Clear Selection De-selects all text in the active message section. Icons at the T op of the Message Screen Icon [...]

Dolphin® 9500 Series User’s Guide Rev C 9 - 23 GPRS Settings uPhone includes pre-configured GPRS connection profiles to connect to a GPRS network. When the GSM driver is enabled uPhone selects the appropriate pr e-configured profile based on the service provider informatio n on the installed SIM card. Before connecting to GPRS, you need to conf [...]

9 - 24 Rev C Dolphin® 9500 Series User’s Guide 5. Because GPRS is ISP technolog y, you need to complete the connection prof ile in Microsoft’s connection manager with information from your ISP. On the Connections tab, tap Connections . The connections manager opens. 6. Tap Manage existing connections . Note: A modem connection is the default c[...]

Dolphin® 9500 Series User’s Guide Rev C 9 - 25 9. Tap Next . 10. Enter the number provided by your ISP or leave the default “GPRS” if no number has been provided. If you leave “GPRS,” the GSM radio uses the APN Number entered in the uPhone profile (see Step 2 above). Tap Next . 11. Enter the User name and Password provided by your ISP. T[...]

9 - 26 Rev C Dolphin® 9500 Series User’s Guide 14. To verify your connection, tap Start > Programs > Internet Explorer . Your homepage should appear.[...]

Dolphin® 9500 Series User’s Guide Rev C 10 - 1 10 Applications Dolphin terminals ship with the follow ing Microsoft applic ations installed: • Calendar • Contacts • Tasks • Notes • Inbox • Pocket Internet Explorer • Pocket Word • Pocket Excel • Windows Media Player for Pocket PC • MSN Messenger • Pictures Note: Microsoft ®[...]

10 - 2 Rev C Dolphin® 9500 Series User’s Guide 3. Using the input panel, enter a description and a location. Tap first to select the field. 4. If needed, tap the date and time to change them. 5. Enter other desired information. To see all available fields, hide the input panel. 6. To add notes, tap the Notes tab. You can enter text, draw, or cre[...]

Dolphin® 9500 Series User’s Guide Rev C 10 - 3 T o Schedule a Meeting 1. Create an appointment. 2. In the appointment details, hide the input panel, and then tap Attendees . 3. From the list of e-mail addresses you’ve entered in Contac ts, select the meeting attendees. The meeting notice is created automatically and placed in the Outbox folder[...]

10 - 4 Rev C Dolphin® 9500 Series User’s Guide 3. To assign the contact to a category, scroll to and tap Categories, then select a category from the list. (In the contact list, you can display contacts by category.) 4. To add notes about this contact, tap the Notes tab. For more information on cr eating notes, refer to Notes on page 10-6. 5. Whe[...]

Dolphin® 9500 Series User’s Guide Rev C 10 - 5 Note: To change the way information is displayed in the list, tap Tools > Options . To C r e a t e a Ta s k 1. Tap New . 2. Using the SIP or Dolphin keyboa rd, enter the task information. If the input panel is open, you need to hide it to see all available fields. 3. Tap Starts to enter a start d[...]

10 - 6 Rev C Dolphin® 9500 Series User’s Guide Notes Quickly capture thoughts, remind ers, ideas, drawings, and phone numbers with Notes. If a note is open when you create the recording, it will be includ ed in the note as an icon. To C r e a t e a N o t e 1. Tap New . 2. Type your note using the SIP or the Dolphin keyboard. Inbox Use Inbox to s[...]

Dolphin® 9500 Series User’s Guide Rev C 10 - 7 • E-mail messages in subfolders must be selected in Acti veSync on your desktop computer to be transferred. • E-mail messages in the Outbox folder on the terminal are transferred to Exchange or Outlook, and then sent from those programs. Note: You can also synchronize e-mail messa ges with your [...]

10 - 8 Rev C Dolphin® 9500 Series User’s Guide When you tap on a message to open i t, the following screen appears: Composing Messages 1. Tap New . 2. In the To field, enter the e-mail or SMS address of one or more recipients, separating them with a semicolon (;), or select a name from the contact list by tapping the Address Book button. All e-m[...]

Dolphin® 9500 Series User’s Guide Rev C 10 - 9 POP3 If you use POP3 and you move e-mail messages to a folder you created, the link is br oken between the messages on the terminal and their copies on the mail serv er. The next time you connect, the mail server will see that the messages are missing from the terminal Inbox and delete them from the[...]

10 - 10 Rev C Dolphin® 9500 Series User’s Guide V iew Options You can switch to a One Column view, which condenses web content into a single co lumn so that you do not have to scroll right to see the entire page. Tap View > Layout > One Column . The Mobile Favorites Folder Purpose The Mobile Favorites folder was created on your desktop com[...]

Dolphin® 9500 Series User’s Guide Rev C 10 - 11 5. If you want to download the page s that are linked to this mobi le favorite, in Internet Explor er on the desktop computer, righ t- click the mobile favo rite and then click Properties . On the Download tab, specify the number of links down that you want to download. To conserve memory, go only [...]

10 - 12 Rev C Dolphin® 9500 Series User’s Guide 5. When synchronization is complete, tap the AvantGo Channels link in your list of favorites to see a few of the most popular channels. To add or re move channels, tap the Add or Remove link. Pocket W ord Pocket Word works with Microsoft Word on your desktop computer to give you easy access to copi[...]

Dolphin® 9500 Series User’s Guide Rev C 10 - 13 T yping Mode Using the SIP or Dolphin keypad, ent er typed text into the document. To format existing text and to edit text, first select the text. You can select text as you do in a Word document, using your s tylus instead of the mouse to drag through the text you want to select. You can sear ch [...]

10 - 14 Rev C Dolphin® 9500 Series User’s Guide Pocket Excel Pocket Excel works with Microsoft Excel on your desktop computer to give you easy a ccess to copies of your workbooks. You can create new workbooks on the terminal , or you can copy and paste workbooks from your desktop computer. Synchronize workbooks between your desktop computer and [...]

Dolphin® 9500 Series User’s Guide Rev C 10 - 15 W indows Media Player for Pocket PC Use Microsoft Windows Media Player (WMP) for Pocket PC to play digital audio and video files stored on the terminal. To switch to Windows Media Player for Pocket PC, tap Start > Windows Media . After a media file has been loa ded, you can play, pause, stop , s[...]

10 - 16 Rev C Dolphin® 9500 Series User’s Guide To o l s M e n u The tools menu allows you to pe rform several important functions. About gives you information about the code cs used in your version of WMP. Settings allows you to configure several important aspects of WMP. Properties gives a detailed listing of a media file's attributes. Op[...]

Dolphin® 9500 Series User’s Guide Rev C 10 - 17 1. Tap Start > Programs > MSN Messenger 2. Tap Tools > Options > Account tab. 3. In the Accounts tab, enter your Pass port or Exchange ac count information. Be sure to indicate the service you’re using to connect - Me ssenger or Exchange. 4. When complete, tap OK . You are returned to[...]

10 - 18 Rev C Dolphin® 9500 Series User’s Guide Pictures Use Pictures to view JPEG pictures st ored on the terminal or storage card. To begin, tap Start > Programs > Pictures . Choose to view main memory or storage card contents. By tapping and holding on an image, you can create a clone of that file, delete that file, select all files, se[...]

Dolphin® 9500 Series User’s Guide Rev C 11 - 1 11 Dolphin 9501 and Dolphin 9551 Overview Dolphin 9550/9551 terminals contain the same robust features of the Dolp hin 9500 Series, such as the Windows Mobile platform and rugged ergonomics. In additi on, the Dolphin 9550/9551 terminal offer laser engine suppor t, which enables you to scan and decod[...]

11 - 2 Rev C Dolphin® 9500 Series User’s Guide Radio Options Dolphin 9501/9551 terminals can be c onfigured with one or a combinatio n of 802.11b and Bluetooth radios. For more information abou t radio operations, see Using the Radio Manager on page 4-15. Keyboard Options Dolphin 9501/9551 terminals can be conf igured with any of the Dolphin key[...]

Dolphin® 9500 Series User’s Guide Rev C 11 - 3 Dolphin 9501 Hardware Dolphin 9501 Side Panel The Dolphin 9501 contains a powerful laser engi ne inside a solid, flashlight form factor. Like the Dolphin 9551, the front end of t he bottom housing accommodates the laser engine Finger Saddle Laser Engine[...]

11 - 4 Rev C Dolphin® 9500 Series User’s Guide Dolphin 9501 Back Panel For secure handling in the field, the back panel of the Dolphin 9501 contains a finger saddle. Speaker Laser Engine Microphone Finger Saddle[...]

Dolphin® 9500 Series User’s Guide Rev C 11 - 5 Dolphin 9501 Hand S trap and S tylus The hand strap is attached to the finger saddle and contains tw o stylus loops on either side. St yl us[...]

11 - 6 Rev C Dolphin® 9500 Series User’s Guide Dolphin 9551 Hardware The Dolphin 9551 terminal featur es the same integrated pistol gr ip as the Dolphin 9550 for secure and versatile handling in sca n- intensive applications. The fr ont end of the bottom housing ac commodates the laser engine. Dolphin 9551 Side Panel The following graphic shows [...]

Dolphin® 9500 Series User’s Guide Rev C 11 - 7 Dolphin 9551 Back Panel Speaker Laser Engine Microphone Pistol-Grip Handle[...]

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Dolphin® 9500 Series User’s Guide Rev C 12 - 1 12 Dolphin HomeBase Overview As the hub of your Dolphin system, the Dolphin HomeBase charging and communication cradle sup ports both RS-232 and USB communications, which make it able to interface with the majority of PC-based enterpri se systems. When a terminal is seated in the HomeBase, its main [...]

12 - 2 Rev C Dolphin® 9500 Series User’s Guide Dolphin HomeBase Parts and Functions Front Panel Terminal Well Place the Dolphin terminal in this well to communicate with a host device, power the terminal, and charge its battery pack. If the host device is a desktop computer that uses ActiveSync, sync hronization begins immediately. While seated [...]

Dolphin® 9500 Series User’s Guide Rev C 12 - 3 If using the serial port If using the USB port Rear Panel Auxiliary Battery Well The HomeBase enables you to charge an additional Li-ion battery pack independently of th e terminal well. This feature ensures that you can always have a fully- charged battery for your Dolphin terminal. See Charging a [...]

12 - 4 Rev C Dolphin® 9500 Series User’s Guide Powering the HomeBase The terminal requires 9.5 Volts DC input fo r communications and battery charging; the Ha nd Held Products’ power cable contains a power adapter that converts the power source volt age accordingly. Only the power adapter cable from Hand Held Products converts the voltage appr[...]

Dolphin® 9500 Series User’s Guide Rev C 12 - 5 Charging the Main Battery The Dolphin HomeBase powers the term inal and fully charges its main bat tery pack in less than four hours. The HomeBase contains an intelligent battery charging system that protects the batte ry from being damaged by overcharging. The unit senses when a battery pack is ful[...]

12 - 6 Rev C Dolphin® 9500 Series User’s Guide Communications USB The HomeBase also supports USB comm unications via the USB port located on the back. The HomeBase acts as a USB device by interfacing the USB signals of the Dol phin terminal to the USB of the host computer. Using a standard USB cable, the HomeBase’s USB interface allows the Dol[...]

Dolphin® 9500 Series User’s Guide Rev C 12 - 7 Setting up the T erminal for ActiveSync Communications 1. On the terminal, tap Start > ActiveSync > Tools > Options . Activesync opens di splaying the PC tab. 2. In the Use this PC drop-down list, select the name of the host PC. 3. Select Sync with this PC during manual sync to indicate tha[...]

12 - 8 Rev C Dolphin® 9500 Series User’s Guide The ActiveSync Connection Settings must be set as the following graphic indicates. The Allow USB connection with this desktop computer box must be checked. Do not check the serial cable box . Setting up the HomeBase for RS-232 Communications Connecting the Cables Connect the HomeBase to the host com[...]

Dolphin® 9500 Series User’s Guide Rev C 12 - 9 Setting up the T erminal for ActiveSync Communications 1. On the terminal, tap Start > ActiveSync > Tools > Options . Activesync opens di splaying the PC tab. 2. In the Use this PC drop-down list, select the name of the host PC. 3. Select Sync with this PC during manual sync to indicate tha[...]

12 - 10 Rev C Dolphin® 9500 Series User’s Guide The following graphic displays t he correct ActiveSync Connection Settings on the desktop computer for an RS-232 connection. Note: You can have the USB connection box chec ked in addition to the serial cable bo x without affecting processing. However, you would most likely use one or the other. Com[...]

Dolphin® 9500 Series User’s Guide Rev C 12 - 11 Mounting the HomeBase Set the Dolphin HomeBase on a dry, stable surface, such as a deskt op or workbench near an electric al outlet. Be sure to provide enough workspace with good lighting for the user to view and operate the Dolphin te rminal while it is in the HomeBase. When choosing a location, b[...]

12 - 12 Rev C Dolphin® 9500 Series User’s Guide W all Mounting You can purchase a wall mount kit that contains • a mounting bracket, • three screws, and • six washer/nut sets. The back wedge of the mounting bracket co ntains an open slot for t he power and communications c ables. There is an extra space between this slot and the rear panel[...]

Dolphin® 9500 Series User’s Guide Rev C 13 - 1 13 Dolphin Mobile Base Overview The Dolphin Mobile Base charging and communi cation cradle is designed sp ecifically for in-premise a nd in-transit data collectio n applications. It features a flexib le mounting bracket, a cigarette lighter adapter, and a power cable to a dapt it to your envir onmen[...]

13 - 2 Rev C Dolphin® 9500 Series User’s Guide Mobile Base Parts and Functions Front Panel The front panel of the Mobi le Base has one slot. The followi ng graphic features the Mobile Base with the Dolphin 9500 inserted into the terminal well. Terminal Well Place the terminal in this well to communicate with a host device and charge the main bat[...]

Dolphin® 9500 Series User’s Guide Rev C 13 - 3 Bottom Panel The power supply and RS-2 32 connectors are located on the bottom of the unit. Power Supply Connector Use this connector to attach a Hand Held Products power cable to the Dol phin Mobile Base. The Mobile Base can be powered by an external DC power source of between 11 VDC to 48 VDC. To [...]

13 - 4 Rev C Dolphin® 9500 Series User’s Guide Powering the Dolphin T erminal When seated in a Mobile Base that is conne cted to the appropriate power source, the Dolphin terminal receives the power to charge its main battery and run its internal circuitry. Keep the Mobile Base plugged into the po wer source so that the Dolphin terminal battery [...]

Dolphin® 9500 Series User’s Guide Rev C 13 - 5 Installing the Dolphin Mobile Base To install the Dolphin Mobile Base, you n eed to mount it securely to an appropri ate location and supply it with power. Mounting the Mobile Base The adjustable mounting bracket ho lds the terminal securely in place and gives the user a variety of options for mount[...]

13 - 6 Rev C Dolphin® 9500 Series User’s Guide Spring Arm Assembly The spring arm assembly is the column that con nects the latch to the ba ck of the Mobile Base. Ball Joints There are two ball joints: one on the back of the Mobile Base and one on the mounting bracket. Both ball joints are inserted into the bracket and se cured to mount t he Mob[...]

Dolphin® 9500 Series User’s Guide Rev C 13 - 7 Setting the Mobile Base Up for Communications The Mobile Base RS-232 interface allows the Dolphin terminal to communicate to a personal computer, m odem, or any standard RS-232 device using a st andard serial cable and communications software. Connecting the Cables Connect the Mobile Base to the hos[...]

13 - 8 Rev C Dolphin® 9500 Series User’s Guide Mobile Base Serial Connector The following diagram di splays the pin diagram of the serial connector of the botto m panel of the Mobile Base. Note: Signals referenced are for a DTE device. The Mobile Base connector is straight to the printed circuit board (PCB). The ninth pin sends 500mA at 5V power[...]

Dolphin® 9500 Series User’s Guide Rev C 13 - 9 4. Tap Options . 5. Select Enable PC sync using this connection , then select ‘ 115200 Default from the drop-down list. ‘115200 baud is re commended for RS-232 communication. 6. Tap OK . 7. Place the Dolphin terminal in the Mobile Base. The Dolphin terminal attempts to start an ActiveSync connec[...]

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Dolphin® 9500 Series User’s Guide Rev C 14 - 1 14 Dolphin ChargeBase Overview The Dolphin ChargeBase is a four-slot chargi ng cradle that can power four Dolphin term inals, and charge their main batteries in less than four hours. Charging The Dolphin ChargeBase completes a full char ge of the main battery pack in less than four hours. T he Charg[...]

14 - 2 Rev C Dolphin® 9500 Series User’s Guide Charge LEDs Each terminal well displays a Charge LED on the front that lights green to indicate charging. For details, see Charging Terminals in the ChargeBase on page 14-4. Back Panel Power Supply Connector This connector receives input from th e power adapter. Plug the power connecto r cable from [...]

Dolphin® 9500 Series User’s Guide Rev C 14 - 3 Supplying Power to the ChargeBase Using a non-Hand Held Products power adapter voids your warran ty and could result in seriou s damage to the circuitry of the Dolphin ChargeBase. 1. Be sure the power switch on the pow er adapter is in the OFF position. 2. Plug the power cord into the power adapter.[...]

14 - 4 Rev C Dolphin® 9500 Series User’s Guide Charging T erminals in the ChargeBase The Dolphin ChargeBase charges the main battery of each terminal in less than four hours. The ChargeBas e uses the intelligent battery charging system incorpor ated into all Dolphin terminals that prevents overcharging. This means that Dolphin terminals may be s[...]

Dolphin® 9500 Series User’s Guide Rev C 14 - 5 Using the DIN Rail All Dolphin charging/communication cradles ha ve a DIN rail (7.5 X 35 mm) slot on t he bottom panel to enabl e secure mounting. 1. Slide the DIN Rail into the DI N Rail slot on the bottom panel. 2. Turn the ChargeBase and DIN Rail right side up. 3. Secure the DIN Rail to a stable,[...]

14 - 6 Rev C Dolphin® 9500 Series User’s Guide Using the W all Mount Kit Wall mount kits can be purchased separately to secure the ChargeBase to a wall or ot her vertical surface. For the ChargeBase, you need to purchase two kits so that you have two mounting brackets, one for each end of the ChargeBase. Each mounting bracket contains an open sl[...]

Dolphin® 9500 Series User’s Guide Rev C 14 - 7 4. Using the remaining washer and nut sets, secu re the mounting brackets to the bottom panel. 5. Secure the mounting brackets to an appropriate vertical surface.[...]

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Dolphin® 9500 Series User’s Guide Rev C 15 - 1 15 Dolphin QuadCharger Overview The Dolphin QuadCharger is a four-slot charging station that provides intelligent battery managem ent for the Li-ion battery pac ks used in Dolphin terminals. Batteri es charge in less than four hour s. The fourth slot features a battery analyzer that completel y rese[...]

15 - 2 Rev C Dolphin® 9500 Series User’s Guide Dolphin QuadCharger Parts and Functions To p P a n e l Charging Slots The QuadCharger contains four charging slots. Each slot holds one Li-ion ba ttery and charges it independently of the other slots. When a battery is placed in each slot, it i mmediately begins charging. Charge/Analyze Slot This is[...]

Dolphin® 9500 Series User’s Guide Rev C 15 - 3 Back Panel Power Switch Toggle the power switch to tu rn the QuadCharger on and off. Power Supply Connector Use this connector to atta ch the power supply to the QuadCharger. The universal power supply accepts input voltages between 90-265 volts. Supplying Power to the QuadCharger The QuadCharger mu[...]

15 - 4 Rev C Dolphin® 9500 Series User’s Guide Inserting and Removing Battery Packs To insert a battery pack, place the end of the battery without the lock ing tab into the bottom of th e charging pocket and snap the battery into place with a hingi ng motion. The Status LED for th at particular slot illuminates orange when the battery has been p[...]

Dolphin® 9500 Series User’s Guide Rev C 15 - 5 Using the Battery Analyzer Purpose Using the Charge/Analyze slot help s you monitor the charge capacity of Li-ion batteries over time. Location The battery analyzer is located in the fourth slot - named the Charge/Analyze slot - of the ChargeBase. Only a battery placed in this slot can be run throug[...]

15 - 6 Rev C Dolphin® 9500 Series User’s Guide Mounting the QuadCharger The Dolphin QuadCharger should be on a dr y, stable surface. To easily adapt the Qu adCharger to your environment, it can be mounted on a flat, horizontal surface such as a desktop or workbench, or a flat, vertic al surface such as a wall. When choosing a location, al ways b[...]

Dolphin® 9500 Series User’s Guide Rev C 15 - 7 W all Mounting The following graphic displays ho w mount a QuadCharger to a wall:[...]

15 - 8 Rev C Dolphin® 9500 Series User’s Guide T roubleshooting If you encounter problems with your Dolphin QuadCharger, refer to chart below for possi ble solutions. If problems persist, plea se contact Hand Held Produc ts Technical Support. Prob lem Issue The Status LED does not come on when I insert a battery pack into the Dolphin QuadCharger[...]

Dolphin® 9500 Series User’s Guide Rev C 16 - 1 16 Customer Support Product Service and Repair Hand Held Products provides service for all its products through service centers through out the world. To obtain warranty or non-warranty service, return the unit to Hand Held Products (postage paid) with a copy of the dated purchase record attached. C[...]

16 - 2 Rev C Dolphin® 9500 Series User’s Guide Online Product Service and Repair Assistance You can also access product servic e and repair assistance online at www.handheld.com . T echnical Assistance If you need assistance installing or troubleshooting, please call your Distributor or the nearest Hand Held Products technical support office: No[...]

16 - 3 Rev C Dolphin® 9500 Series User’s Guide Limited W arranty Hand Held Products, Inc. (“Hand Held Products”) warrants its products to be free from defects in materials and workmanship and to conform to Hand Held Products’s published specifications applicable to the products purchased at the time of shipment. This warranty does not cove[...]

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Dolphin® 9500 Series User’s Guide Rev C A - 1 A Ke y b o a r d C o m b i n a t i o n s General W indows Keyboard Shortcuts Press these keys, T o… CTRL + C Copy CTRL + X Cut CTRL + V Paste CTRL + Z Undo DELETE Delete CTRL + RIGHT ARROW Move the insertion poi nt to the beginning of the next word. CTRL + LEFT ARROW Move the insertion point to the[...]

Dolphin® 9500 Series User’s Guide Rev C A - 2 43-Key Alpha/Numeric Keyboard Blue Key Combinations Ke y Combination Function/Special Character Blue key + D - Blue key + H _ Blue key + L = Blue key + P + Blue key + Q ; Blue key + R : Blue key + S * Blue key + T / Blue key + U @ Blue key + X Blue key + Y START[...]

Dolphin® 9500 Series User’s Guide Rev C A - 3 Red Key Combinations Num Lock Key Combinations The 43-key keyboard defaults to alpha m ode. To switch to num lock mode, press th e NUM key once. In Num Lock mode, when you press a letter key, you type t he number indicated by the num lo ck indicators over the key. Ke y Combination Function/Special Ch[...]

A - 4 Rev C Dolphin® 9500 Series User’s Guide 35-Key Numeric/Alpha Keyboard Blue Key Combinations Ke y Combination Function/Special Character Blue key + SP + Blue key + DEL - Blue key + F1 ; Blue key + F2 : Blue key + F3 / Blue key + F4 Blue key + BKSP START Blue key + F5 _ Blue key + F6 @[...]

Dolphin® 9500 Series User’s Guide Rev C A - 5 Alpha Mode Key Combinations The 35-key keyboard defaults to numeric mode. To switch to alpha mode, press the ALPHA key once. In alpha mode, when you press a number key, you type the letter indicate d by the alpha lock indicators over the key. Please note that when typing in alpha mo de, you must use [...]

A - 6 Rev C Dolphin® 9500 Series User’s Guide 56-Key Full Alpha/Numeric Blue Key Combinations Ke y Combination Function/Special Character Blue key + . + Blue key + , - Blue key + A ; Blue key + B @ Blue key + E _ Blue key + F :[...]

Dolphin® 9500 Series User’s Guide Rev C A - 7 Red Key Combinations Ke y Combination Function/Special Character Red key + ESC Lightens Contrast* Red key + TAB Darkens Contrast* Red key + SFT Toggles on Caps Lock Red key + A F1 Red key + B F2 Red key + C F3 Red key + D F4 Red key + E F5 Red key + F F6 Red key + G F7 Red key + H F8 Red key + I F9 R[...]

A - 8 Rev C Dolphin® 9500 Series User’s Guide SFT Key Combinations Com Port Assignment T able Ke y Combination Function/Special Character SFT + 1 ! SFT + 2 @ SFT + 3 # SFT + 4 $ SFT + 5 % SFT + 6 ^ SFT + 7 & SFT + 8 * SFT + 9 ( SFT + 0 ) SFT +. > SFT +, < Com P or t Assignment Com P or t 1 Ser ial por t. This is the 17-pin conne ctor o[...]

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™ Hand Held Products, Inc. 700 Visions Drive P.O. Box 208 Skaneateles Falls, NY 13153-0208 95-UG Rev C 2/2/06[...]