DoorKing 1803 manual

Owner’s Manual 1802, 1803, 1808, 1810 Telephone Entry Systems P/N 1800-060 REV D, 7/01 Copyright 2001 DoorKi ng, I nc. Al l rights res erved. DoorKing, Inc. 120 Glasgow Avenue Inglewood, California 90301 U.S.A. Phone: 310-645-0023 Fax: 310-641- 1586 www.doork ing.com[...]

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3 Use this manual w ith the follow ing models only . All 1802, 1803, 1808 and 1810 Telephone Entry Sy stem s with circuit board 1862- 010, Rev A or higher. DoorKing, Inc . reser ves the r ight to mak e changes in the pr oducts desc ribed in this m anual without notice and without obligation of DoorKing, Inc. to notify any persons of any such revisi[...]

4 Preface Importan t Notices ................................................................................................................................................. 6 General Information ............................................................................................................ ................................. 7 Featur e[...]

5 3.3 Entry Code Programm i ng 3.3.1 Four-Digit Entr y Code Progr amm ing ..................................................................................... 35 3.3.2 Delete Individual Four -Digit Entry Codes .............................................................................. 35 3.3.3 Delete All Four- Digit Entry C odes ...............[...]

6 FCC - UNITED STATES This equipm ent has been tested and found to c omply with the limits f or a class A digital device, pursuant to Part 15 of the FCC Rules and Regulations. T hese lim its are designed to provide reasonable protec tion against harm ful interf erence when the equipment is operated in a comm ercial environm ent. This equipm ent gen[...]

7 • Prior to beginning the ins tallation of the telephone entry sy stem , we suggest that you become fam iliar with the instruc tions, illustr ations, and wiring guidelines in this manual. This will help insure that you installation is perfor med in an ef ficient and prof essional m anner. • The proper installation of the telephone entr y panel[...]

8 • Can provide servic e for up to 1000 res idents. • Sy stem can be program m ed fr om the f ront keypad or rem otely using a touch-tone telephone. • Sy stem keypad w ill em it DTMF tones af ter a call is answered allowing the system to be used with auto-attendants, answering m achines, etc. • Directory codes can be set f rom 1 to 4 digits[...]

9 SECTION 1 - INST A LLA TION Order your telephone line at least two weeks pr ior to the planned installation date. This will assure that a phone line is available when the unit is installed. T he telephone com pany w ill require the following inform ation f rom y ou: Type: Touch T one, Loop Start Ringer Equivalence: 0.0 A Jack Type: RJ11C FCC Regi[...]

1 0 1.1.1 Surface Mount 1803 and 1810 Units Surfac e m ount units can be mounted directly to a wall or pilaster, or c an be post m ounted using a DoorKing heavy-duty m ounting post (p/n 1200- 047 and 1200-048). Be sure the unit is mounted securely and is not subjec t to vibration from closing door s or gates. CA UTON! If this entry sy stem is us ed[...]

1 1 1.1.2 Surface Mount 1803 and 1810 Units with Recess Box Surfac e m ount units can be sem i-flush m ounted into a wall or pilaster by using the optional reces s- mounting box (p/n 1803-150). Be s ure the unit is mounted sec urely and is not subject to vibration from closing door s or gates. CA UTON! If this entry sy stem is us ed to control a ve[...]

1 2 1.1.3 Flush Mount 1803 and 1810 Units Flush m ount units are inst alled into a wall wi th flush m ount kits 1814-065 (stainless ) or 1814-066 (gold). Flush m ount kits are not inc luded with the entry s y stem . Flush m ount units are not designed for direct exposure to the weather. Be sur e the unit is m ounted securely and is not subject to v[...]

1 3 1.1.4 Flush Mount Rough-in Box (applies to 1803 and 1810 only) The f lush mount installation k it has two parts; the rough-in box and the trim ring. The rough-in box is installed fir st. 3.875 1.75 1.25 4.25 7.25 10.25 13.25 14.5 9.0 12.75 1.875 11.0 1.75 1.75 1.75 6.375 11.0 3.5 9.25 10-24 x 1.125 Stud 1.125 DIA .25 DIA[...]

1 4 1.1.5 Flush Mount Trim Ring (use with 1803 and 1810 units only) Flush m ount units can be m ounted by using the 1814-065 (stainles s) or 1814- 066 (gold) m ounting k it. Flush m ounting kits are not included with the unit. F lush mount units are not designed for direct exposure to the weather. Be sur e the unit is m ounted securely and is not s[...]

1 5 1.1.6 Flush Mount Surface Mounting Kit (use with 1803 and 1810 units only) Flush m ount units can be sur face mounted by using the optional 1814-152 sur face m ount trim ring. Flush m ount units are not designed f or direct ex posure to the weather. Be sur e that the unit is securely mounted and is not subject to vibr ation from closing doors o[...]

1 6 1.1.7 1802 Surface Mount Only Surfac e m ount units can be mounted directly to a wall or pilaster, or c an be post m ounted using a DoorKing m ounting post (p/n 1200-045 and 1200- 046). Be sure the unit is mounted securely and is not subject to vibr ation from closing door s or gates. CA UTON! If this entry sy stem is us ed to control a vehic u[...]

1 7 1.1.8 1808 Surface Mount Only Surfac e m ount units can be mounted directly to a wall or pilaster, or c an be post m ounted using a DoorKing m ounting post (p/n 1200-045 and 1200- 046). Be sure the unit is mounted securely and is not subject to vibr ation from closing door s or gates. CA UTON! If this entry sy stem is us ed to control a vehic u[...]

1 8 The telephone entry system is s hipped with a mem ory chip packaged in a separ ate box inside the shipping container. T he m emor y chip m ust be installed f or the telephone entry sy stem to operate. CA UTION!! Do not install the memor y chip with power to the telephone entr y sy stem turned on. A ttempting to install the memory chip w ith pow[...]

1 9 At som e locations, suc h as gated com m unities, it will be necessar y to provide acces s to the m ail carrier so that they can deliver the mail. Mail c arrier acc ess will be provided by the installation of an Arrow Pos tal Lock . T his is the sam e lock that the Post Of fice us es for gang m ailboxes . These loc ks are not available to the p[...]

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2 1 SECTION 2 – WIRING Prior to installing wiring to the telephone entry sy stem , we suggest that you become f amiliar with the instruc tions, illus trations, and wiring guidelines in this m anual. T his will help insure that you installation is perf orm ed in an eff icient and profes sional manner . The wiring of the telephone entry panel is an[...]

2 2 Power W iring Max imum Distance 100 Feet 18AW G 200 Feet 16 AW G Phone W iring Max imum Distance 800 Feet 24 AW G 1600 Feet 22 AW G Relay 2 Terminals Hands Free Volume Feedback Handset Ring Pin Keypad Terminal Click Sensitivity Memory Chip Master Code Switch 2 Input Display Terminal Contrast[...]

2 3 Do not r un high voltage (115 V) power lines and com m unication lines in the s ame c onduit. These should be in separate c onduits at least six (6) inches apar t. Be sure that all phone line wiring is twisted and completely is olated from ground . Use only the supplied 16.5 VAC (or U.L. listed equivalent) to power the entry sy stem . Do not po[...]

2 4 The wiring diagram below shows a typical w i ring schem e f or the telephone entry sy stem. • Term inal 3 is a c ase ground and not a low voltage com m on. Using term inal 3 as a low voltage com m on will cause noise on the phone line. • Switch input 1 (term inals 4 and 8) is pre-wired to the postal switch and pre-program m ed to activate r[...]

2 5 2.3.1 Controlling a Single Door or Gate Relay 1 is typically used when the system will control a s ingle door or vehicular gate operator. Note that the electric s trike and m agnetic loc k ar e each powered by their own power supply. Electric strik es are connec ted through the norm ally open (NO) contact and m agnetic lock s are c onnected thr[...]

2 6 2.3.2 Controlling a Gate Operator and Pedestrian Gate (or D oor) W hen controlling a gate operator and pedestrian gate (or door ), relay 1 is ty pically used to contr ol the gate operator while relay 2 is ty pically used to control the door or pedestr ian gate. Note that the electric s trike and the m agnetic loc k ar e powered from their own p[...]

2 7 SECTION 3 – PROGRA M MING The DoorKing 1802, 1803, 1808 and 1810 T elephone Entry Systems can be program med from the keypad on the front of the entr y system, or r emotely from an off prem ise location using a touc h tone telephone. W hen progr amm ing f rom an off s ite location with a touch-tone telephone, the RING pin mus t be ins talled [...]

2 8 3.1.1 Master Code This program m ing step sets the system MASTER CODE. The m aster c ode is the four -digit num ber required to gain acc ess to the system m em ory. Y ou need to know the master code prior to perfor ming any of the program m ing functions on the f ollowing pages. NOTE: T he master code cannot be progr ammed from an off-s ite loc[...]

2 9 3.1.4 Talk Time This programm ing sequence sets the m axim um tim e allowed for convers ation when the entry sy stem places a call to the r esident. The talk time can be set f rom 1 second up to 255 s econds (4 m inutes, 15 seconds) and is entered as a thr ee-digit number . For exam ple, to set a talk time of 20 seconds, enter 020 in step 3. T [...]

3 0 3.1.6 Postal Switch This program ming sequenc e will set how the two switch inputs on the telephone entry sy stem control board will oper ate. Switch input 1 is labeled PSW (postal s witch) and is found on ter minal 4 of the ma in term inal str ip. Switch input 2 is a two term inal auxiliary input located on the upper left hand corner of the co[...]

3 1 3.1.9 Keypad Function This pr ogram ming sequenc e sets the f unction of the 0 through 9, and the # keys on the keypad during convers ation. The k ey s can be s et to hang-up the entry sy stem when they are pressed during conversation, or they can be program m ed to DTMF tone out dur ing conversation. The later m ay be desirable if the entry sy[...]

3 2 3.2.1 Programming the Directory Code Length This program ming sequenc e sets the direc tory code length to 1 - 2 - 3 or 4 digits. If 11 or mor e resident nam es or telephone num bers are going to be pr ogramm ed into the system , the directory code m ust be at least two-digits. If 101 or mor e resident names or telephone numbers are going to be[...]

3 3 3.2.3 Programming Area Codes Up to 10 diff erent area codes c an be program m ed for any 10-digit or long distance calling requirem ents and will be refer enced 0 through 9 ( for a total of 10). T he area c odes will be entered as a four- digit number ( 1 + the three digit area code) . If area codes are being program m ed to fac ilitate 10-digi[...]

3 4 3.2.6 Delete All Phone Numbers This program m ing step deletes all phone num bers pr eviously programm ed into the system. CA UTION: t his programming step is irreversible once it is started. 1. Press and enter the four-digit MAST ER CODE (beep). 2. Press then press (beep) . This pr ogram ming sequenc e will automatically end itself. T his will[...]

3 5 3.3.1 Four-Digit Entry Code Programming This progr am m ing sequenc e pr ogram s f our-digit entr y codes into the sy stem m em ory. The num ber of four- digit entry codes that c an be program med is the sam e as the telephone number mem ory capacity, plus 12. W e s uggest that all entry codes that are program m ed into the sy stem be listed wi[...]

3 6 3.3.5 Five-Digit Entry Code Programming This program m ing sequence program s f ive-digit entry codes into the system m em ory . The num ber of five digit entry codes that can be progr amm ed is lim ited to six. W e suggest that all entry codes that are progr am m ed into the system be lis ted with the names of pers ons that they have been assi[...]

3 7 3.4.1 Time Clock Programming This program m ing sequenc e program s the calendar c hip in the telephone entry system for the current time and date. T he calendar c hip mus t be program m ed if you are going to use any of the time functions available with the entry sy stem. 1. Press and enter the four-digit MAST ER CODE (beep). 2. Enter the curr[...]

3 8 3.4.3 Four-Digit Entry Code Time Zone This program ming sequenc e sets up a tim e zone for the four-digit entry codes. T his time zone uses a range of f our-digit entry codes and can be progr amm ed for certain days of the week. This time zone can be turned on and turned of f af ter it is program m ed (see operating ins tructions 5.2.4) . 1. Pr[...]

3 9 3.4.5 Flash Entry Codes This program m ing sequenc e sets up "F LASH" four-digit entr y codes. Flas h codes are entry codes that will operate on a s pecific day of the m onth only - they will not operate bef ore or af ter the program m ed day. The f lash code will be valid for a single 24-hour period only. For exam ple, if you program[...]

4 0 Relay 2 Terminals Hands Free Volume Feedback Handset Ring Pin Keypad Terminal Click Sensitivity Memory Chip Master Code Switch 2 Input Display Terminal Contrast[...]

4 1 SECTION 4 – AD J U S T M E N T S 4.1 Speaker Volume 1. Open the fr ont of the telephone entry sy stem and locate the speak er volum e adjustm ent. 2. Place a phone call from the telephone entry sy stem to a resident. W hile they are talk ing, adjust the speak er volum e potentiom eter for adequate sound. To increase the volume rotate the pote[...]

4 2 4.5 Master Code Swit ch The m as ter code s witch is lef t in the off position f or norm al oper ation. T urn the master code switch on when setting the system m aster code. See pr ogram ming instr uctions to set the s y stem mas ter code. If the m aster code switch is turned on and a new mas ter code is not entered, the s y stem will sound a l[...]

4 3 SECTION 5 – OPERA TING INSTRUCTIONS 5.1.1 Guest Instructions Instruct ions on the faceplate of the unit will instruct guest on the oper ation of the telephone entry system. Gues ts will locate a residents nam e and direc tory code in a director y associated with the telephone entry system. T his m ay be a letter board ty pe directory, an add-[...]

4 4 The adminis trator c an perform the f ollowing operations from a rem ote location using a touc h-tone telephone. You must k now the phone number of the system and the system mas ter code. 5.2.1 Remote Programming 1. Call the telephone number that the entry sy stem is installed on. T he sy stem will answer with a short tone (beep). Note: the num[...]

4 5 5.2.4 Entry Code Time Zone Enable / Disable The entry code tim e zones can be turned off or on rem otely from a touch-tone telephone at any time without changing the time zone boundaries. T o program the tim e zone boundaries, see sections 2.4.3 and 2.4.4. Entry code time zones can also be turned of f or on at the system keypad by sk ipping ste[...]

4 6 5.3.1 Switch Input Operation The two switch inputs c an be program m ed to either activate their res pective relay (switch 1 input activates relay 1; switch 2 input activates r elay 2) or they can be program med to c all the phone number program m ed under the first two direc tory codes ( switch 1 input calls the phone num ber program m ed unde[...]

4 7 5.3.4 Connection to a PBX If the telephone entry sy stem is going to be connec ted to a PBX system, you may need to program extension number s in place of a seven- digit telephone num ber. T o do this, enter the extension number and f ill the rema ining spaces with the # key in the phone number program m ing step. For exam ple, if the PBX sy st[...]

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4 9 SECTION 6 – MA INTENA NCE The DoorKing telephone entr y system is essentially a maintenance f ree device. W hen the unit is properly installed, it should provide years of trouble fr ee service. Maintenance is lim ited to updating the directory and phone number and/or entry codes when res idents move in or out. The f aceplate of the unit s hou[...]

5 0 SYMPTON PO SSIBLE SOLUT ION(S) Cannot get int o programm ing mode. • W rong mas ter code entered. Start over. • W aiting t oo l ong bet ween pushing buttons. Enter inf orm ation quic ker. • Keypad is not pl ugged i nt o board correct l y. Cabl e poi nt s down. • Memory chi ps are instal l ed ups ide down. System emi t s a long tone and [...]

5 1 Surfac e Trim Ring Us e to recess surfac e mount 1803 or 1810 units into a wall or colum n. P/N 1803-150. Flush Kit Use to install f lush style 1803 or 1810 units into a wall or colum n. Kit includes rough in bac k box and tr im ring. P/N 1814- 165 com es with stainless s teel trim ring. P/N 1814-166 com es with gold plated trim ring. Flush Rin[...]

5 2 Complete the inform ation in the tables on the following pages to m aintain a record of the inform ation that has been program m ed into the telephone entry system if the s y stem . Make c opies of the resident log sheet s o that y ou have enough to com plete a listing of all r esidents and data. 6.3 LOG TA BLES RELAY STRIKE T IME RELAY 1 RELAY[...]

5 3 NAME PHONE NUMBER DIRECTORY CODE ENTRY CODE ALTE RNA TE AREA CODE[...]

5 4 NAME PHONE NUMBER DIRECTORY CODE ENTRY CODE ALTE RNA TE AREA CODE[...]

5 5 Make additional c opies of this table as needed. Resident Instruction Sheet telephone Guest Communication Granting or Denying Access Call Waiting Privacy Access Code[...]