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Bom manual de uso
As regras impõem ao revendedor a obrigação de fornecer ao comprador o manual com o produto Eagle 12. A falta de manual ou informações incorretas fornecidas ao consumidor são a base de uma queixa por não conformidade do produto com o contrato. De acordo com a lei, pode anexar o manual em uma outra forma de que em papel, o que é frequentemente utilizado, anexando uma forma gráfica ou manual electrónicoEagle 12 vídeos instrutivos para os usuários. A condição é uma forma legível e compreensível.
O que é a instrução?
A palavra vem do latim "Instructio" ou instruir. Portanto, no manual Eagle 12 você pode encontrar uma descrição das fases do processo. O objetivo do manual é instruir, facilitar o arranque, a utilização do equipamento ou a execução de determinadas tarefas. O manual é uma coleção de informações sobre o objeto / serviço, um guia.
Infelizmente, pequenos usuários tomam o tempo para ler o manual Eagle 12, e um bom manual não só permite conhecer uma série de funcionalidades adicionais do dispositivo, mas evita a formação da maioria das falhas.
Então, o que deve conter o manual perfeito?
Primeiro, o manual Eagle 12 deve conte:
- dados técnicos do dispositivo Eagle 12
- nome do fabricante e ano de fabricação do dispositivo Eagle 12
- instruções de utilização, regulação e manutenção do dispositivo Eagle 12
- sinais de segurança e certificados que comprovam a conformidade com as normas pertinentes
Por que você não ler manuais?
Normalmente, isso é devido à falta de tempo e à certeza quanto à funcionalidade específica do dispositivo adquirido. Infelizmente, a mesma ligação e o arranque Eagle 12 não são suficientes. O manual contém uma série de orientações sobre funcionalidades específicas, a segurança, os métodos de manutenção (mesmo sobre produtos que devem ser usados), possíveis defeitos Eagle 12 e formas de resolver problemas comuns durante o uso. No final, no manual podemos encontrar as coordenadas do serviço Eagle na ausência da eficácia das soluções propostas. Atualmente, muito apreciados são manuais na forma de animações interessantes e vídeos de instrução que de uma forma melhor do que o o folheto falam ao usuário. Este tipo de manual é a chance que o usuário percorrer todo o vídeo instrutivo, sem ignorar especificações e descrições técnicas complicadas Eagle 12, como para a versão papel.
Por que ler manuais?
Primeiro de tudo, contem a resposta sobre a construção, as possibilidades do dispositivo Eagle 12, uso dos acessórios individuais e uma gama de informações para desfrutar plenamente todos os recursos e facilidades.
Após a compra bem sucedida de um equipamento / dispositivo, é bom ter um momento para se familiarizar com cada parte do manual Eagle 12. Atualmente, são cuidadosamente preparados e traduzidos para sejam não só compreensíveis para os usuários, mas para cumprir a sua função básica de informação
Índice do manual
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Página 1
INST ALLA TION AND OPERA TION INSTRUCTIONS AccuMap 12 TM ®[...]
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Cop yright © 1996, 1997 Eagle Electronics All rights reser v ed. AccuMap 12™ is a trademark of Eagle Electronics Eagle™ is a registered trademark of Eagle Electronics IMS Smar tMap™ is a tr ademar k of Lowr ance Electronics, Inc. W ARNING! USE THIS MAPPING UNIT ONL Y AS AN AID T O NA VIGA TION. A CARE- FUL NA VIGA T OR NEVER RELIES ON ONL Y [...]
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INTR ODUCTION .......................................................................................................... 1 INST ALLA TION ............................................................................................................. 2 BA TTER Y INST ALLA TION ...........................................................................[...]
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SYSTEM SETUP .......................................................................................................... 41 TRA CK HOLDING ........................................................................................................ 41 GPS CORRECTIONS ........................................................................................[...]
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1 INTR ODUCTION Thank y ou for purchasing an Eagle ® AccuMap 12™. With its large LCD screen, easy to use men us, and outstanding perf or mance , we think y ou’ll be happ y with this product f or many y ears . The AccuMap 12 can be used f or fishing, hiking, canoeing, offshore boat- ing, and just about any other g round-based activity . This pr[...]
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2 INST ALLA TION The AccuMap 12 operates from six AA batteries or from 6 to 35 v olts DC . An optional cigarette lighter adapter is a vailab le (model CA-1) to plug into a v ehicle’ s electrical system. The AccuMap 12 automatically s witches to e xter nal po wer when it’ s plugged into the unit (provided that the e xter nal po wer is a higher v[...]
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3 B A TTER Y INST ALLA TION The AccuMap 12 requires six AA batteries. W e recommend DURA CELL ® alkaline batteries, b ut other brands will work. Y ou can use lithium batteries which will last longer than alkaline batteries (but cost more) or recharge- ab le ni-cad batter ies (won’t last as long as standard alkalines). Recharge- ab le alkaline ba[...]
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4 ANTENNA Y our AccuMap 12 has a remov ab le antenna that folds o v er the displa y when the unit is not in use. This pre v ents damage to the displa y . T o open the antenna, simply lift on an edge and r aise it to the desired position. The antenna is a quic k release design, simplifying its remov al and installation. T o remov e the antenna, push[...]
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5 MAP CAR TRIDGE INST ALLA TION The AccuMap 12 uses IMS Smar tMap™ and W or ldMap™, C-Map™, and Na vionics™ car tr idges, all of which are pac kaged in a car tridge housing specifically designed f or Eagle mapping products. The IMS Smar tMap™ car tridges contain digitized data of o ver 120,000 bodies of w ater . Nearly all inland waterw a[...]
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6 REMO VING A CARTRIDGE If y ou hav e difficulty removing a car tr idge , use the bac k cov er as a re- mo val tool. Simply press one side of the cov er against the r idge on the car tr idge and gently push towards the bottom of the unit. Don’t use a corner of the cov er - it could damage it. KEYBO ARD The k eyboard has twelv e ke ys. The arro w [...]
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7 OPERA TION T urning P o wer On T o tur n the AccuMap 12 on, simply press the PWR k ey . A screen similar to the one at right appears. Press the EXIT k ey to erase this screen. MENUS Most of the adjustments and f eatures are f ound on “menus”. Pressing the MENU k ey lets y ou view the men us . Diff erent menus items are added or subtr acted to[...]
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8 Once the AccuMap 12 loc ks on to the satellites and finds your position, it stores the satellite data in its memor y . The next time y ou use the unit, it should tak e much less time to loc k on. T o use your AccuMap 12, first tak e it outside, a wa y from trees and buildings. Y ou need a clear vie w of the sky . Open the antenna and adjust it so[...]
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9 Using the down arro w ke y , highlight the “Ini- tialize GPS Receiv er” menu, then press the right arrow ke y . The screen shown below ap- pears ne xt. This is the GPS initialization screen. The posi- tion, altitude, time , and date the GPS receiver is currently using to find the satellites is shown at the bottom of this screen. Changing thes[...]
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10 k ey . The unit returns to the GPS SETUP menu with y our local latitude and longitude showing in the bo x at the bottom of the screen. Enter Man ually T o change the position by man ually entering the latitude and longitude , press the MENU ke y , then highlight the “GPS SETUP” label and press the right arrow k ey . Now press right ar- ro w [...]
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11 WINDO WS (Group A) MAPPING (Map 3) NA VIGA TION (Nav 1) IMPOR T ANT! If the data shown in digital n umbers on any screen is flashing, it means that data is in va lid. DO NO T REL Y ON ANY NUMBERS THA T ARE FLASH- ING! Usually , this happens when the GPS receiv er has lost its lock on the satellites . The data that is flashing was the last known [...]
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12 Navigation Screens There are tw o navigation screens . Nav screen n umber one shows a gr aphi- cal vie w of your trip , the other screen shows all na vigation details in large digital numbers . Nav Screen #1 This screen is dominated b y a compass rose. Y our trac k (direction of tra v el) is indicated by an arro w pointing down tow ard the compa[...]
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13 course has nothing to do with y our present position, except f or your star t- ing location.) It’ s shown as a dotted line on the NA V 1 displa y . This is sho wn as a reminder so that if you de viate from your original course, y ou can easily return to it. (A “course” is a proposed path ov er the ground. A “trac k” is your actual path[...]
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14 Mapping The AccuMap 12 has a ground map of the w or ld built inside. This map has the majority of its detail in f ar souther n Canada, the continental United States and Ha waiian islands , nor thern Mexico , the Bahamas , and Ber muda. The background map shows when the AccuMap 12 is first tur ned on, with or without a map car tridge. There are t[...]
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15 MAP 1 MAP 2 MAP 3 T o view the other mapping screens , press the P A GES ke y . Press the up or do wn arrow k ey to highlight the "MAP 1" label. Now press the right or left arro w ke y to select a different mapping screen. Press the EXIT ke y to erase the pages men u. Maps 2 and 3 (as shown abo ve) ha ve na vigation data displa yed usi[...]
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16 The latitude/longitude of the cursor shows in the bo x at the top of the screen whene v er the cursor is activ ated. A UT OZOOM Gener ally , when you tra vel using a mapping receiv er like the AccuMap 12, y ou spend some amount of time zooming in and out, looking at detail or the whole route between the star t and destination. The AccuMap 12 has[...]
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17 EAR TH MAP OPTIONS The ear th map consists of the built-in bac kground map of the world, plus an y car tridge that is attached to the AccuMap 12. T o change the Ear t h map options , first press the MENU ke y , then press the up or down arro w k e ys until the Ear th Map label appears. High- light the label, then press the right arrow ke y to se[...]
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18 boundaries of the Oklahoma - East IMS Smar t- Map car tr idge . The def ault f or this f eature is on. Press the left arrow ke y on the “MAP BOUNDS” label to tur n them off. Earth Map On/Off Y ou can tur n the ear th map completely off , clearing the screen of all ground detail (includ- ing IMS Smar tMap car tridge detail). T o do this, high[...]
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19 Navionics Options If y ou are using this receiv er with a Navionics car tr idge, the “Na vionics Options” label ap- pears on the main menu list. Highlight this menu item and press the right arrow ke y . The screen at right appears. These menu items let y ou tur n v arious naviga- tion aids off or on. Highlight the desired fea- ture , then pr[...]
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20 that k eeps the map at the same or ientation as y our initial bearing to the w a ypoint. In the e xample abov e, w e're tra velling nor theast to w ards wa ypoint num- ber 2. In the nor th-up view , the present position indicator appears to mo v e tow ards the upper right cor ner of the screen. In the trac k-up vie w , the present position [...]
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21 PLO TTER OPTIONS Plot T rail The line e xtending from y our present position is called a plot trail. This unit lets y ou custom- iz e the plot trail with the follo wing menu items . All of the items on the Plotter Options menu aff ect the plot trail. Plot T rail Flashing Since there can be man y lines on the map- ping displa y , it’ s helpful [...]
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22 Sa ve Current Plot T rail Y ou can sa ve up to tw o plot trails in memory . The receiv er sav es these trails e v en if powe r is remov ed from the unit. T o sav e your current plot trail, highlight the “Sa v e Current Plot T rail” menu using the arro w k eys . Now press the right arro w ke y . The screen at right appears. Y ou can sa ve the[...]
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23 MO VE CURSOR T O LOCA TION PRESS ENT , SELECT ICON, PRESS ENT PRESS EXIT T O ERASE CURSOR ICONS The AccuMap 12 has fifteen symbols or “icons” av ailable. These icons can be placed anywhere on the mapping screens . These can be used to mark fishing spots, boat r amps , rest stops, airpor ts, or whate ver . Y ou can place an icon at y our pres[...]
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24 Erase Icons T o erase an icon from the screen, first press the MENU k e y , then select the “Icon Options” menu as sho wn at right. There are three methods used to er ase icons from the screen. Y ou can delete all of the icons, regardless of their position on the displa y , de- lete all of the icons of a cer tain type, or selec- tiv ely eras[...]
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25 through T . Group “A” is visible in the bac kground when y ou switch to the windo ws groups. T o vie w each group , simply press the right or left arrow k ey while the mode menu is sho wing. Each g roup shows in the bac kground as y ou press the arro w ke ys. When you see the group y ou want to use, simply press the EXIT k ey to erase the mo[...]
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26 in or out, set options , and other functions on one map , without aff ecting the other . When y ou press the MENU , ZOOM IN or OUT , or ENT k eys , a message appears asking y ou which displa y you want to aff ect. On the screen shown at right, the menu ke y was pressed. The unit w ants to know which map y ou w ant to change . Press the left arro[...]
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27 is correct, then press the ENT k ey . The unit retur ns to the na vigation, mapping, or windows displa y with the new time sho wing. Cloc k Hours Nor mally , the time shows in the twelv e hour f or mat (a.m./P .M..). T o change it to 24-hour f or mat, press the MENU k ey , then select the “CLK HRS” label. Now press the right arrow k ey to ch[...]
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28 Using the right and left arrow ke ys, mov e the b lack bo x to the first number in the time that y ou w ant to set. (The time is in hours, min utes , and seconds) Now press the up or do wn ar- row k eys until the desired number sho ws. Con- tinue until the time sho wn in the display is cor- rect, then press the ENT k ey . In this e xample, the d[...]
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29 SELECT “REPROGRAM BO XES” FR OM MAIN MENU . THE BO X SELECTION SCREEN APPEARS . PRESS THE RIGHT ARR O W KEY UNTIL THE DESIRED BO X APPEARS. THIS IS THE FIRST WINDO W THA T WE W ANT TO USE. PRESS THE UP ARRO W KEY T O SELECT IT . THE FIRST BO X IS PLA CED A T THE TO P . AFTER MESSA GES ERASE THEMSEL VES , Y OU’RE RETURNED T O THE BO X SELEC[...]
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30 W A YPOINT DA T AB ASE The AccuMap 12 giv es y ou the capability of creating y our own database of locations , called “w aypoints”.. Y ou can sav e your present position, cur- sor position, or enter a latitude/longitude and sa ve it as a wa ypoint. The AccuMap 12 can store up to 250 w a ypoints. Sa ving Y our Present P osition as a W aypoint[...]
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31 point number it just used. This also places y ou in the w a ypoint menu as shown at right. Wait a f ew seconds and the menu will clear automatically or press the EXIT k e y to er ase the w a ypoint menu. Sa ving Y our Present P osition as a W a ypoint (Select Number Method) The methods sho wn abov e don’t let y ou choose the wa ypoint number .[...]
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32 Edit Lat/Lon The AccuMap 12 lets y ou enter any latitude/longi- tude using the k eyboard and sa ve it under any w aypoint n umber , from 1 to 250. Y ou can also change an y wa ypoint’ s position using this method. T o do this, first select the wa ypoint number . When y ou select the USER WPTs menu, the GPS re- ceiv er places you at the last-us[...]
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33 Press the up or down arro w ke ys to select the first letter in the name . Press the right arrow k ey to mo ve the b lack bo x to the ne xt position in the name. Re- peat this sequence until y ou’ve entered all of the letters in the wa ypoint name. Press the ENT k ey to accept this name, the WPT k ey to er ase all char- acters in the name , or[...]
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34 w a ypoint number 10. T o do this, go to the second w a ypoint menu page. Now highlight the “Mo ve A W aypoint” label. Press the r ight arrow k ey . The screen sho wn at r ight appears. The “Select F rom” label is highlighted. Using the down arro w key , high- light either the name or w a ypoint number labels. Y ou can select a wa ypoint[...]
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35 Once y ou hav e the first wa ypoint showing on the screen, then y ou need to choose the other wa y - point that y ou’ re going to measure. Highlight the “Select” label at the top of the screen, then press the right arrow k e y to select “B”. Now choose the w a ypoint that you wish measure . The distance and bearing from the first wa yp[...]
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36 press the left or right arrow k eys until the desired route number appears . In this e xample , how e v er , we’ll use route number one . Beneath the route number is the route name men u . If you wish to name the route, highlight the “NAME” field, then press the r ight arro w k e y . Use the arro w ke ys to name the route, then press the E[...]
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37 Contin ue selecting wa ypoints until the route is com- plete. As y ou add wa ypoints to the list, the bear ing and distance from each w a ypoint to the one previ- ous is shown to the right of the w a ypoint’ s name. In this e xample, the second wa ypoint in the list is 104 degrees and 30.75 miles from the first w a y- point in the list. Select[...]
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38 Follo wing a Route T o f ollow a route, first recall it b y pressing the MENU k ey , highlighting the “R OUTES” label, then high- lighting the “R UN ROUTE” label and press the right arrow k e y . The screen shown at r ight appears. The b lack bo x is on the “Route # 01” label. If this isn’t the route y ou want to use, press the rig[...]
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39 Delete a Route T o erase a route from memory , first press the WPT k ey , then go to the Route Planning menu on the second user wa ypoint page. Switch to the route number y ou wish to erase, then mo ve the b lack bo x to the “Delete Route” label. Press the right ar- ro w ke y to delete it. NA VIGA TION Navigate T o a W aypoint The AccuMap 12[...]
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40 MO VE CURSOR T O LOCA TION PRESS MENU KEY , THEN PRESS RIGHT ARRO W KEY NA VIGA TING T O CURSOR LOCA TION Navigating to a cur sor location The AccuMap 12 lets y ou navigation to a location without storing it in the w a ypoint database by using the map and cursor . T o do this , first switch to an y map screen. Map number 1 shown at the top of th[...]
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41 CANCEL NA VIGA TION The AccuMap 12 continues to na vigate to a re- called w aypoint, the last w a ypoint in a route, or the cursor position until y ou stop it. T o stop the navigation function, press the MENU k ey , then press the up or down arro w k e ys until the “Cancel Na vigation” label is highlighted. Press the right arrow k ey . The u[...]
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42 last kno wn trac k direction. When y ou resume speed, all f eatures operate normally . When y ou’ re stopped at a traffic light, the trac k holding feature is useful to pre vent the anno ying random numbers from appearing on the displa y while y ou're stopped. This also pre v ents the unit from rotating the map in all directions when it&a[...]
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43 PCF (P osition Correction Factor) Another method used to mak e your displa y match a char t or map is called “PCF” or P osition Correction F actor . This unit giv es you the capability to mo ve or offset the position sho wn on the display to match one on the char t . The unit will add this offset to all position and navigation displa ys at a[...]
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44 Units of Measure The AccuMap 12 can sho w its data in many diff er- ent f or mats . F or e xample, distance can be dis- pla yed in statute miles (MI), nautical miles (NM), or kilometers (KM). The f ollowing can be changed on the Units of Mea- sure menu: (Defaults shown in bold ) Distance .................. miles , nautical miles , kilometers Spe[...]
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45 Press the up or do wn arrow k eys to highlight the desired position f or mat. Press the EXIT k e y to select the f or mat and erase the menu. NMEA / DGPS The AccuMap 12 transmits data through the data por t in the bac k of the unit using NMEA 0183 f or mat, v ersion 1.5 or 2.0. This data is used by other electronic de vices such as mar ine autop[...]
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46 Configure NMEA Output Press the do wn arrow k ey on the “NMEA/DGPS” menu until the “Configure NMEA Output” menu is highlighted, then press the right arrow k e y . A screen similar to the one at right appears. NMEA 0183 V ersion There are two v ersions of the NMEA data, 1.5 and 2.0. If y our other equipment requires 2.0, press the right a[...]
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47 NDC-1 T O A CCUMAP 12 O THER DEVICE PO WER (IF NEEDED) SHIELD WIRE GROUND WIRES WHITE WIRE RED WIRE T O +12V O THER DEVICE’S RECEIVE D A T A WIRE ACCUMAP’S WIRES O THER DEVICE’S WIRES A CCUMAP 12 TRANSMITTING NMEA D A T A TO ANO THER DEVICE NDC-1 T O ACCUMAP 12 DGPS RECEIVER PO WER (IF NEEDED) SHIELD WIRE GROUND WIRES WHITE WIRE RED WIRE T[...]
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48 right or left arrow k ey until the desired n umber appears. Press the EXIT k e y when y ou’ re finished. SERIAL COMMUNICA TIONS SETUP T o set the data por t, highlight the “Ser ial Com Setup” on the System Setup menu. Press the r ight arrow k e y . The screen shown at r ight appears. Chec k y our DGPS receiv er’ s manual f or the proper [...]
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49 NAME Y ou can personalize y our GPS receiv er by entering your name , social security number or an y I.D . you desire . T o enter a name, first highlight the “Name Input” label on the System Setup men u. Press the right arrow k e y . The screen shown at r ight appears. This is the first name entr y screen. Press the up or do wn arrow k eys u[...]
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50 GPS Update Rate Changing the update rate conserv es batter y pow er and lengthens the batter y lif e. The update rate is the length of time it takes the receiver to send data to the displa y . In other w ords, nor mally the receiv er sends po- sition data once e ver y second. Y ou can reduce that time to once ev er y fiv e seconds. How ev er , s[...]
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51 the necessary satellites, but it usually tak es less time. Remember , when it does, y our local time and possib ly date can be wrong. Use the method sho wn in the initialization section at the front of this manual to change them, if needed. Once this is done, an inter nal cloc k will keep the correct time , ev en when the unit is tur ned off. Th[...]
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52 MESSA GES At the bottom of the GPS Alarms menu are the position (POS) and DGPS message selections. When tur ned on, the position message (shown at right) appears f or a fe w seconds whene ver the AccuMap 12 loc ks onto the satellites and shows a position. It also appears when the unit loses the loc k onto the satellites and cannot na vigate. Pre[...]
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53 tom of the list. Now press the left or right arrow k ey until the desired time appears on the menu. Press the EXIT k ey when y ou’ re finished. The bac klights br ightness is also adjustable . T o do this , highlight the “Light” menu. Now press the left or right arrow k ey until y ou hav e the lights at the desired le vel. Press the EXIT k[...]
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54 On the e xample at r ight, the speed is being changed from 100 m.p .h. to 30 m.p .h.. When the numbers are correct, press the EXIT k ey . Starting P osition Nor mally , the star ting position f or the simulator is y our present position. If y ou want to change the star ting position, highlight the “SET ST AR T” label, then press the right ar[...]
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55 B A TTERIES When using the AccuMap 12 with batteries, the backlights automatically tur n off after 30 seconds. (Remember , y ou can change the time inter val.) Pressing the PWR k ey turns the lights on again. If the batteries become weak, the message shown at right appears on the display . When the batter y v oltage drops below a cer tain le v e[...]
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56 WINDO W BO XES These bo xes are used on Map 3 and Na v 1 only . 12 3 45 6 78 9 10 11 12[...]
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57 13 14 15 16[...]
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58 WINDO W GROUPS This is a listing of windo w groups A through T . AB C DE F GH I JK L[...]
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59 MN O PQ R ST[...]
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60 Eagle's UPS Return Service - U .S.A. Onl y Eagle Electronics and United P arcel Service (UPS) are proud to offer all of our customers free shipping f or all units sent to us for repair or service. If y ou ha v e to send this unit to the factor y , and you are in the continental United States , use the enclosed UPS shipping label f or easy ,[...]
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61 KEEP THIS LABEL! Y OU WILL NEED IT IF Y OU EVER NEED T O RETURN Y OUR UNIT T O THE F A CT OR Y FOR REP AIR. Accessory Ordering Inf ormation T o order accessories such as power cab les or transducers, please con- tact: 1) Y our local mar ine dealer . Most quality dealers that handle mar ine elec- tronic equipment should be ab le to assist y ou wi[...]
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62 EA GLE ELECTR ONICS FULL ONE-YEAR W ARRANTY “W e", “our”, or “us” ref ers to EA GLE ELECTR ONICS, a division of LEI, the manu f acturer of this product. “Y ou” or “your” refers to the first person who purchases this product as a consumer item f or personal, family , or household use. W e warrant this product against defect[...]
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63 D A T AB ASES LICENSE A GREEMENT THIS IS A LEGAL A GREEMENT BETWEEN THE END-USER WHO FIRST PURCHASES THIS PRODUCT AS A CONSUMER ITEM FOR PERSONAL, F AMIL Y , OR HOUSEHOLD USE (“Y OU”) AND EA GLE ELECTR ONICS (“WE”, “OUR”, OR “US”). USING THE PR ODUCT A CCOMP ANIED BY THIS LICENSE A GREEMENT CONSTITUTES A CCEPT ANCE OF THESE TERMS[...]
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64 D A T AB ASES LIMITED W ARRANTY “W e”, “our”, or “us” ref ers to Eagle Electronics, the man ufacturer of this product. “Y ou” or “your” ref ers to the first person who purchases the product as a consumer item for personal, f amily , or household use. The Databases Limited W arranty applies to the one or more databases that y [...]
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65 How to Obtain Service (Canadian Customers Onl y) W e back y our inv estment in quality products with quick, e xper t ser vice and gen uine Eagle replacement par ts. If you need service or repairs, contact the Eagle F actor y Customer Ser vice Depar tment at the toll-free n umber listed below . A technician may be able to solv e the problem and s[...]
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66 Ho w to Obtain Ser vice - U .S.A. Only W e bac k your in v estment in quality products with quick, e xper t ser vice and genuine Eagle™ replacement par ts. If you're in the United States and y ou hav e questions, please contact the F actor y Customer Ser vice Depar tment using our toll-free n umber listed below . Y ou must send the unit t[...]