Elo TouchSystems 1767L Series manual

ELO Entuitiv e T ouchmonitor User Guide F or 17" LCD Modular Kiosk T ouchmonitors 1747L/1767L Series Re vision A[...]

Elo Entuitive T ouchmonitor User Guide 1 7 " LCD Kiosk T o uchmonit or 1 747 L /1767L Series Revision A P/N 00 85 59 Elo T ouchSystems, Inc. 1-8 00 -ELO TO UC H www .elotouch. c om[...]

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iii Copyright © 200 2 Elo T ou chSystems Inc. All Rights Reserved . No part o f this pub lica t i on may be re produced , tran smitted , tran scribed, stored in a re t r iev al sy stem, or transl ated in t o an y la nguage or comput er lan guage, i n any form o r by an y means , includi ng, b ut no t limite d to , e lec tro nic , ma gne tic, opti [...]

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v T ab le of Contents Chapter 1 Introduction 1 Precautions . . . . . . . . . . . . . . . . . . . . 1 About the Product . . . . . . . . . . . . . . . . . 1 Chapter 2 Installation and Setup 3 Unpacking Y our T ouchmonitor . . . . . . . . . . . 3 Product Overview . . . . . . . . . . . . . . . . . 4 . . . . . . . . . . . . . . . . . . 4 . . . . . . . .[...]

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1-1 C HAPTER 1 C HAPTER 1 I N TR ODUC TI ON Congr a tulations on your purc ha se of an Elo TouchSyst ems Entuit ive t ouc hm onitor . Your new touchmon itor c ombines the reliable perfor mance of E lo’ s touch technolo gy with the latest adva nc es in LCD display design . This com bina tion of features create s a natura l flow of informa tion bet[...]

1- 2 Elo Entuitive Touchmonitor User Guide • Au to adj ustm ent capability • Hi gh qual ity full screen re-sca l ing • Multi lingual OS D m enus in six l a nguages: English, French, German, Spa nish, Italian a nd Japanes e • Seria l or USB t ouc h inte rfac e (U SB req u ires Windows 98, 2000, Me and XP. ) • P atente d t ouch tec hnology [...]

2-3 C HAPTER 2 C HAPTER 2 I NSTA LLATIO N AND S ETUP T his chapter disc usses how to install your LCD touchmonito r and how to install E lo To uchSystems d river software. Un pac king Y o ur T o uchm onitor Check tha t the foll owing 10 items are prese nt and in good condit ion: LCD Display European monitor power cab le Monitor power cab le (US/Can[...]

POWER SWITCH POWER FEMALE DVI-D VIDEO CONNECTOR FEMALE 15-PIN VIDEO CONNECTOR FEMALE 9-PIN SERIAL TOUCHSCREEN CONNECTOR USB CONNECTOR OSD REMOTE Detail A Product Overview Main Unit 1767L F ront-Mount 1747L Rear-Mount Rear View 1767L 1747L Bottom View (1747L shown) See Detail A 2-4 Elo Entuitive Touchmonitor User Guide[...]

At tachi ng th e L-Bracket s Depe nding on your m ounting sch e me, use the L-b racke ts or the V E SA 7 5/100mm s ta ndard holes locate d on the bac k of the kios k monitor or t he 5.5 diameter holes (only on rear mount). See page 15 for VESA m ounti ng inf ormation. N OT E : Y ou will need a scr ewdrive r to atta ch t he L-br acke ts. Yo ur kios [...]

TO P TOP 1747L Option 1 Panel Cut Outs 2-6 Elo Entuitiv e Touchmonitor U ser Guide[...]

TO P 1747L Option 2 2-7[...]

TO P 1747L Option 3 TOP 2-8 Elo Entuitiv e Touchmonitor U ser Guide[...]

To p TOP 1767L Option 1 2-9[...]

To p 1767L Option 2 2-10 Elo Entuitiv e Touchmonitor U ser Guide[...]

T ouc h Inter face Con nec tion Y o ur touc hmo ni tor com es wi th on e of th e fo llow in g tou ch sc re en conne ctor cables : Seria l (R S-23 2) cable or USB c ab le. ( For W i ndow s 9 8, 2000 , Me an d XP syst ems only .) T o set up this disp la y , pl ease ref er to the follow ing figu re s and pr oc edur e s: Serial or USB Connection Th e f[...]

STEP 1-Connectin g t he Video Cab le or 24-pin D VI-D cable • Con nect the 15 -pin vide o ca ble (the fer rite bea d end) to the vi deo p or t on your PC . • Con nect the othe r e nd of the video ca ble to the v id eo co nnect or on your touch m on itor. • Sec ure the ca ble to your to uchm onit or and P C by tur nin g the screw s on th e con[...]

STEP 2-Connecting the Serial or USB Touchscreen Cable • Connect the female end of the serial (RS-232) cable to the serial port on your • Con nect th e ma le end of the cable to the se ri al touch scr een co nn ec tor on yo ur • Sec ure the ca ble to yo ur to uchm onit or an d PC by tur ning th e sc re w s on the conn ect or. PC, or connect th[...]

ST EP 3 - C on ne c t i ng t h e O S D Remote C a bl e Connect the 6-pin Remote OSD DIN cable to the black Remote OSD port • of the monitor. OSD Remote CONNECTIONS ON UNDERSIDE 2-14 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e[...]

STEP 4-Connecting the P ower C abl e Depe nd in g on wh er e you li v e, yo u will us e eithe r th e Euro pean or US/Ca nadia n po w e r c able . • Con nect the fem al e end o f th e powe r c able to the • N OT E : T o prot ect your equ ipme nt agai nst r isk of d am age from ele ctr ica l sur ges in the power line, plug the touchm onit or’ s[...]

O ptimiz ing the LC D Disp l a y T o ensure the LCD display works well with your compute r , confi gure the d ispla y m ode of your graphi c card to make it less than or equal to 1024 x 768 re solu tion, a nd m a ke sure the timi ng of the di splay mode is c om pati ble with the L CD displa y. R e fer t o Appendix A for more informat ion ab out r e[...]

VES A Mou nt i ng I nt erf ac e Your monitor has standard VESA mounting holes on the rear of the unit. The holes are spaced at 75mm and 100mm standard. 2-17 T he followi ng compani es provid e VES A mounting devic e s compati ble with y our to uc hmonit or : Ergot ron 80 0-888- 8458 65 1-681- 7600 www.ergot ron.com In n ovati ve Offi ce Produc ts 8[...]

In stalling the D river Soft ware E lo To uchSystems p rovides dr iver software t hat all ows your tou chmonitor to wo rk with your c om puter. Drivers a r e l oc ated o n the enc losed CD-ROM fo r the fol lowing operat ing syste m s: • Wi ndows XP • Wi ndows 2000 • Wi ndows Me • Wi ndows 9 8 • Wi ndows 95 • Wi ndows NT 4.0 Additional d[...]

In stal li ng th e Se r ia l T ou ch Dr i ver I ns t allin g t h e S eri al T ouc h Drive r f or Wind ows XP, Windows 2000, Me, 95/ 98 an d NT 4. 0 N OT E : F or Windows 2000 and NT 4.0 y ou must ha ve admi nis trator acces s r ight s to instal l t he dr i ver. 1 Ins e rt the Elo CD-ROM in your computer ’ s CD-ROM dri ve . 2 If the AutoStart fe a[...]

I ns t allin g t h e S eri al T ouc h Drive r f or M S - DO S a n d W indo w s 3.1 Yo u must have a DOS m ouse driver ( M OUSE.COM) i nstalled for your mouse i f you wish to continue usin g your mouse along with your touc hmoni tor in DOS. T o insta ll Windows 3. x an d MS-DOS from Win dows 95/98, foll ow the d irecti ons below: 1 Ins e rt the Elo [...]

In st alli ng th e US B T o uch Dr i ve r In stal li ng th e USB T o uch Dr ive r fo r Wind ows XP , Windows 2000, Me and 9 8 1 Ins e rt the Elo CD-ROM in your computer ’ s CD-ROM dri ve . If Windows 98, Windows Me or Windows 2000 starts the Add New Hard war e W izard : 2 Choose Next . Select “Search f or the best driver f or your device (R eco[...]

2-22 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e[...]

3-2 3 C HAPTER 3 C HAPTER 3 O PERA TION Abo ut T o uc hm on i t or Ad j ust me n ts Yo ur tou c hmonito r wil l unlike ly requir e a djustment. Va riations in vi deo output and a pplic ation may require adj ustm e nts to your touchmonit or to optimize the q ual ity of the disp la y. For be st perfo r ma nc e, your touchmonitor should be opera ting [...]

3-24 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e Remote OSD Buttons Co nt r o l F u nc ti o n M E N U Men u Di splay /Ex it s the OSD menus. Br ightness/ Plus/C lockwi se 1. Adjust brightness of the OSD. 2. Increase value of the adjustment item. 3. Select item clock wise. Minus Co unter-clock wi se 1 . Decr ease v alue o f the[...]

OSD Menu Function 3-25 Function Symbol P r o c e s s YUV ? ? CONTRAS T ANALOG CONTRAST AUTO CONTRAST Contrast Controls the picture contrast Analog Contrast Adjusts the picture contrast specifically for the analog VGA connection of the LCD monitor. Auto Contrast Automatically selects an appropriate contrast setting for the picture. Brightness Contro[...]

3-26 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e Additional Color Settings SATURA TION Adjusts color intensity . HUE Adjusts color tint . FLESH TONE Adjusts the color so faces appear natural. YUV ? ? I nformation Displays the current graphics mode. DSUB Analog/ Select the connection for the display: DSUB Analog (15-pin connect[...]

4-2 7 C HAPTER 4 C HAPTER 4 T R OUBLESHOO TING If you are exp er ie n cing t ro uble w i th yo ur touc hmonitor, re fer t o the f ollowing t ab le. If the problem persist s, please contac t your local de a ler or our servic e cent er. Sol ut i o ns t o Com mon Probl ems Problem Sugg esti on(s) No ima ge ap pea rs on scr een. Chec k that al l the I [...]

4- 28 Elo Entuitive Touchmonito r U ser Guide Ima ge has ver tica l f licke ring l in e bars. Use “ Phase ” to make a n adjust ment. Chec k and r econfi gure the di sp la y mo de of the vert ical re fresh ra te of y our gr aph ic car d to m ak e it co m patib le wit h the LC D dis pla y. Ima ge is uns ta ble and f licke ring Use “ CLOC K ” [...]

A-29 A PPENDIX A C HAPTE R 4 N ATIVE R ESOLU TION T he native resol ution of a monitor is the reso lution level at which the LCD p anel is de signed to perform best. F or the Elo LCD touchmon itor , the native re solu tion is 1280 x 1024 for the SXGA-17 inch siz e . In almost all c as e s, screen i mages look best when viewed at the ir nati ve reso[...]

A- 30 Elo Entuitive Touch monitor User Guide As an example, a SVGA resolution LCD panel has 800 pixels horizont a lly by 6 00 pixe ls ve rti c all y. I nput vide o is a lso repr e sent e d by the same terms. XGA i nput vide o has a format of 1024 pixe ls hor izontally by 768 pixels ve r tic a lly. When the input pixe ls contained in the video input[...]

B-31 A PPENDIX B C HAPT E R 4 T O UCHMONI TOR S AF ET Y T his manua l contai ns informat ion tha t is im port a nt for the prope r setup and ma intenance of your touchmonitor . B efore setti ng u p and powering on your new t ouchmonitor , read through this manua l, especiall y Chapter 2 (Installa tion) , and Cha pter 3 ( O peration) . 1 T o reduc e[...]

B - 32 Elo Entu itive Touchmoni tor User Guid e Ca re and H andling of Y our T o uc hmo nitor T he followi ng tips will help keep your Elo Entuit ive touchmonit or function ing at the optim a l level. • T o avoid risk of ele ctric sho ck, d o not di sassemble the brick supply or d ispla y unit cabinet. The unit is not use r ser vic e able. Rememb[...]

C- 33 A PPENDIX C C HAPTER 4 T E C HNIC AL S PE CIFI CAT I ONS Co mpatib le Video Mo des Y ou r El o E nt uitiv e to uchm onito r is comp a tible wi th the fo llowi ng st anda rd video mode s: Mode Resolution H. Frequency(kHz) V . Frequency(Hz) VGA 720 x 400 31,470 70 VGA 640 x 480 31,470 60 MAC 640 x 480 35,000 66 VESA 640 x 480 37,860 72 VESA 640[...]

C - 34 Elo Entu itive Touchmonitor Us er Guid e T o uchm onitor Specificat i ons Ta b l e C . 1 17" LCD Tou chm o nitor (ET17X7L-XXWB-1) Sp e cifications Displa y Typ e Act iv e m a tr ix, th in f il m t ra n si st or ( T FT ) , liqu id crys ta l di spla y Siz e 17 -inch d iagon al 337.920 x 270.336 mm usef ul scr een ar e a Pixel Fo rm at 1 2[...]

C-35 Ta b l e C . 2 IntelliTouch Tou chmo nitor Spec ific ations Me chanical Positional Accuracy S ta ndard de viati on of err or is l ess tha n 0. 080 in. (2. 03 m m ). Equ a te s to les s th an ± 1%. Touc h poi nt D e nsit y Mor e than 10 0,000 t ouchpoi nts/ in 2 ( 15,50 0 tou chpoin ts/c m 2 ). To uch A ct iva tio n Force Typi call y less t ha[...]

C- 3 6 Elo Entuitiv e Tou chmonitor Us er Guid e Environmental Chemical Resist ance Th e ac tive ar ea o f th e touchs creen is re si stan t to all chemi ca ls th a t do not af fect glas s, suc h as: Ac etone To luene Met h y l ethyl ketone Iso pro pyl a l coho l Met h y l alcoh ol Ethy l ac et ate Am m o ni a- b as ed gl as s cl ea n er s Gas o li[...]

C-37 Ta b l e C . 3 Acc uTouch T ouchmo nitor Specif icati ons Mech an ical Cons tr uction T op : P ol ye s te r w ith ou ts id e har d -s ur fa c e co a tin g wi th cle ar or a nt iglar e fini sh . In s ide: Tr anspar ent con ducti ve coat ing. Bo ttom: Gl ass sub strat e with un ifor m resist ive co ating . Top and b ott om la yer s separ ated by[...]

C-38 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e 17 " LC D T ouc hmon itor (ET17X7 L-XXW B -X ) Dime nsions 1 767L Side View 1 747L[...]

39 C HAPTER 4 R EGU LATOR Y I NFORMA TION I . Ele ctrical Saf e ty Inf ormation: A) Co mp li an c e is re qu ir e d w it h res p ec t to th e vo lt ag e , fr eq u en cy , an d c ur re nt re quire ment s indi cate d on the m an ufa ctur er’s l abel. Connect ion t o a diff erent po wer s ource than those speci fied herei n wi ll l ike ly re sult in[...]

40 Elo Entuitive To uchmonitor User Guide This In form at ion T echn ology Equipm en t (ITE) is req uire d to ha ve a CE Mar k on th e manuf actur er’s lab el whi ch mea ns that the equi pmen t has been tes ted to the fo llo w i ng Direc ti ves an d Standa rds: This equi pmen t has been te sted to the re quirem ents fo r the CE Mark as req uired [...]

41 "This application of this monitor is restricted to special controlled luminous environment. This screen surface trend to reflect annoying light of lamps and sunlight. To avoid these reflections the monitor should not be positioned in front of a window or directed to luminaries. The monitor is in compliance with Reflection Class III accordin[...]

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43 C HAPTER 4 W AR RANTY E xcept a s otherwis e sta ted here in or i n an or der ac knowledgment de livered t o Buy er, S el ler w arra nts to Bu yer t hat th e P r oduct shall be free of defec ts in ma teri als and workmanship. The warra nty for the touchmonitor s a nd com pone nts of the produc t are: 3 ye ars m onitor, 10 ye a r s Int e lliTouc [...]

44 Elo Entuitive To uchmonitor User Guide T HESE REMEDIES SHALL BE THE B UYER’ S EXCLUSIVE REMEDIES FOR BREACH OF WARRAN T Y. EXCEPT FOR THE EXPRESS WARRANTY SET FORTH ABOVE, SELLER GRANTS NO OTHER WARRANTIES, EX PRESS OR IMPLIED B Y S TATUTE OR OTHERWISE, REGARDING T H E PRODUCTS, THEIR FITNESS F OR ANY P URPOSE, T HEIR QUALITY, THEIR MERCHANTAB[...]

In de x-4 5 I NDE X Numerics A B C D 17" LCD T ouchmonitor (ET17X7L-XXWB-X) Dimensions, 38 17" LCD T ouchmonitor (ET17X7L-XXWB-X) Specifications, 34 About the Product, 1 About T ouchmonitor Adjustments, 23 VESA Mounting Interf ace, 17 AccuT ouch T ouchmonitor Specifications, 37 Additional Color setting, 26 Agencies, 34 Analog Contrast, 25[...]

T In de x-4 6 U V W X T echnical Specifications, 33 T ouch Activation Force, AccuT ouch, 37 T ouch Activation Force, IntelliT ouch, 35 T ouch Interface Connection, 11 T ouch not wor king, 28 T ouchmonitor Sa fety , 31 T ouchmonitor Specifications, 34 T ouchpoint Densit y , AccuT ouch, 37 T ouchpoint Densit y , IntelliT ouch, 35 T roubleshooting, 27[...]

Chec k out Elo's W eb site! www .elotouch.com Get the latest... • Pr oduct information • Specifications • News on upcoming e vents • Press releases • Software drivers Getting in T ouch with Elo T o find out more about Elo’ s extensive range of touch solutions, visit our Web site at www .elotouch.com or simply call the office neares[...]