Epson 5000/5500 manual

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No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. While every precautio[...]

For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy an[...]

TIPS FOR PRINTING ON SINGLE SHEETS There are a few things you should know about printing on single sheets as opposed to continuous paper. When you print on single sheets, you may notice that your printer prints the first page of your file correctly but then prints too low on the next page, or that it prints the last few lines from one page onto the[...]

Where to Get Help for United States Users Epson America provides customer support and service through a network of authorized Epson dealers and Customer Care Centers throughout the United States. You can call Epson’s Technical Support Center for assistance with installation, configuration, and operation of Epson products, at (900) 988-4949, Monda[...]

IMPORTANT SAFETY INSTRUCTIONS 1. Read all of these instructions and save them for later reference. 2. Follow all warnings and instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning. 4. Do not use this product near water. 5. Do not[...]

10. If an extension cord is used with this product, make sure that the total of the ampere ratings on the products plugged into the extension cord does not exceed the extension cord ampere rating. Also, make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes. 11. Never push objects of any kind into this prod[...]

Contents Introduction 1 Features .................................................................... . 1 Options.. .................................................................. . 2 Finding Your Way Around ........................................... . 3 Warnings, Cautions, and Note s ................................... . 3 Printer Part s .....[...]

Chapter 4 Using Printer Options 4-1 Cut-Sheet Feeders ..................................................... . 4-2 Pull Tractor ............................................................ . 4-12 Interface Cards ........................................................ . 4-14 Chapter 5 Maintenance and Transportation 5-1 Cleaning the Printer .........[...]

Introduction Your new Epson” printer is an advanced 24-pin dot matrix printer that combines high performance with a wide range of features. Features These features make your Epson printer an outstanding value: Fast printing speed. You can print up to 252 characters per second in 12 cpi draft mode. Easy paper handling. The printer has four paper p[...]

Introduction Options You may choose from several printer options to enhance your printer. For more information on these options, see Chapter 4 . Single-Bin Cut-Sheet Feeder (C80637* for ActionPrinter 5000, C80639* for ActionPrinter 5500) This economical cut-sheet feeder automatically feeds up to 50 sheets of paper into your printer without reloadin[...]

Introduction Finding Your Way Around This manual provides fully illustrated, step-by-step instructions for setting up and operating your printer. . Chapter 1 contains information on unpacking, setting up, testing, and connecting the printer. Be sure to read this chapter first. l Chapters 2 and 3 include important information on paper handling and d[...]

Introduction Printer Parts 4 Introduction[...]

Chapter 1 Setting Up the Printer Unpacking the Printer ............................................... . 1-2 Checking the parts ................................................ . 1-2 Choosing a Place for the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 Assembling the Printer .....................................[...]

Unpacking the Printer Checking the parts When you unpack the printer, make sure you have all the parts shown below and that none is damaged. Printer Power cord Ribbon cartridge Note: In some locations the power cord may be attached to the printer. Store the packing materials in case you ever need to transport your printer. CAUTION: There are severa[...]

Choosing a Place for the Printer When selecting a place to set up your printer, be sure to follow the guidelines below. l Place the printer on a flat, stable surface. l Place the printer close enough to the computer for the printer’s interface cable to reach it. l Leave adequate room around the printer to allow for easy operation and maintenance.[...]

Choosing a Place for the Printer If you plan to use a printer stand, follow these guidelines: Use a stand that supports at least 16.0 kg (35.3 lbs) for the ActionPrinter 5000 or 22.0 kg (48.5 lbs) for the ActionPrinter 5500. Never use a stand that tilts the printer at an angle of more than 15 degrees from horizontal. If you install a cut-sheet feed[...]

Assembling the Printer Removing the protective materials During shipping, packing materials protect the printer and a locking clip protects the paper-tension unit. Before you turn on the printer, you must remove the locking clip as described here: 1. Remove the paper guide. Lift the printer cover up and off. Grasp both ends of the clear plastic pap[...]

Assembling the Printer Installing the ribbon cartridge Before installing the ribbon cartridge, make sure that the power cord is not plugged into an electrical outlet. 1. If necessary, lift the printer cover up and off. Grasp both ends of the clear plastic paper-tension unit and lift it up and off also, WARNING: Never move the print head while the p[...]

Assembling the Printer 3. Turn the ribbon-tightening knob in the direction of the arrow. This removes any slack in the ribbon and makes it easier to install. Next, hold the ribbon cartridge by its handle and push it firmly down into position; then press on both ends of the cartridge to make sure the plastic hooks fit into the slots. 4. Use a pointe[...]

Assembling the Printer 6. Replace the paper-tension unit by placing it on the printer’s mounting pegs; then lower the front of the unit into place. Press on the front of both sides of the paper-tension unit until you feel it click into place. 7. Replace the printer cover by first inserting the front tabs into the slots on the printer; then lower [...]

Assembling the Printer Attaching the paper guide 1. Place the notches on the paper guide straight down over the mounting posts on the printer. 2. Lower the paper guide until it stops in the upright position. Setting Up the Printer 1-9[...]

Testing the Printer Before connecting your printer to a computer, use the built-in self- test function to see that the printer is working properly. Before running the self test, you need to plug your printer’s power cord into an electrical outlet. Plugging in the printer 1. Make sure the printer is turned off. 2. Check the label on the back of th[...]

Testing the Printer The printer prints the self test in the currently selected font. 1. Make sure the printer is turned off and that the paper-release lever is in the single-sheet position. 2. While holding down the LF/FF (Line Feed/Form Feed) button, turn on the printer. The printer beeps and the platen turns for a few seconds, signalling that the[...]

Testing the Printer CAUTION: Run the self test using paper at least 210 mm (8.2 inches) wide for the ActionPrinter 5000 or 360 mm (14 inches) wide for the ActionPrinter 5500; otherwise, the print head prints directly on the platen. 4. Insert a sheet of paper between the edge guides until it meets resistance. After a few seconds, the printer loads t[...]

Connecting the Printer to Your Computer If the self test prints correctly, you are ready to connect your printer to the computer. Use a shielded twisted-pair parallel cable to connect your computer to the printer’s built-in parallel interface. Connect the parallel interface cable as described below: 1. Make sure both the printer and computer are [...]

Configuring Your Software for the Printer Most application programs let you specify the type of printer you use so that the program can take full advantage of the printer’s features. Many of these programs provide an installation or setup section that presents a list of printers. Choosing from a menu Because Epson printers share a great many comm[...]

Chapter 2 Paper Handling Selecting a Paper Feeding Method ............................... . .2-2 Setting the paper-release lever ................................. . .2-2 Using Single Sheets .................................................. . 2-4 Loading single sheets from the top ........................... . 2-4 Loading single sheets from the fro[...]

Selecting a Paper Feeding Method Your printer can feed single sheets from the top and front and continuous paper from the rear, front, and bottom. Also, you can use the tractor unit for continuous paper as either a push or pull tractor. You will probably use only one or two of these methods on a regular basis. This chapter explains the various meth[...]

Selecting a Paper Feeding Method Single sheet This position is for loading single sheets. Push tractor This position is for loading continuous paper from the rear, with the tractor in the push-tractor position. Pull tractor This position is for loading continuous paper from the rear, front, or bottom, with the tractor in the pull-tractor position. [...]

Using Single Sheets Your printer can print on single sheets of paper from 148 mm (5.8 inches) to 257 mm (10.1 inches) wide on the ActionPrinter 5000 and from 148 mm (5.8 inches) to 420 mm (16.5 inches) wide on the ActionPrinter 5500. You can load single sheets from either the top or front of th e printer. Loading single sheets from the top 1. Move [...]

Using Single Sheets 3. Slowly slide the left edge guide until it stops next to the arrow on the paper guide. Then adjust the right edge guide to match the width of your paper. 4. Insert the paper firmly between the edge guides until it meets resistance; after a few seconds, the printer automatically advances the paper to the loading position. Paper[...]

Using Single Sheets CAUTION: Use the knob on the right side of the printer only to clear paper jams when the printer is off Otherwise, you may damage the printer or cause it to lose the top-of-form position. If the platen turns but the printer doesn’t load the paper, completely remove the paper and re-insert it more firmly. To eject the paper, pr[...]

Using Single Sheets 3. Slide the edge guide until you feel it click into place at the guide mark. You can slide the edge guide to the left in l/10-inch increments to increase the size of the left margin on your paper. 4. While aligning the paper’s left edge with the edge guide, insert the paper firmly until it meets resistance; after a few second[...]

Using Single Sheets CAUTION: Use the knob on the right side of the printer only to clear paper jams when the printer is off. Otherwise, you may damage the printer or cause it to lose the top-of-form position. If the platen turns but the printer doesn’t load the paper, completely remove the paper and re-insert it more firmly. To eject the paper, p[...]

Using Continuous Paper You can print on continuous paper from 101 mm (4 inches) to 254 mm (10 inches) wide on the ActionPrinter 5000 and from 101 m m (4 inches) to 406 mm (16 inches) wide on the ActionPrinter 5500. You can feed continuous paper from the rear, front, or bottom. Your printer comes with the tractor installed in the push-tractor positi[...]

Using Continuous Paper Changing tractor positions You can use the tractor unit as either a push tractor or a pull tractor. You should change the tractor position according to your paper feeding method. The printer comes with the tractor installed in the push-tractor position. Installing in the push-tractor position 1. 2. 3. 4. 5. Make sure the prin[...]

Using Continuous Paper 6. Replace the printer cover. 7. Move the paper-release lever to the push-tractor position. You are now ready to load continuous paper with the push tractor. Installing in the pull-tractor position 1. Make sure the power is turned off. Lift the printer cover and paper guide up and off the printer. 2. Grasp both ends of the cl[...]

Using Continuous Paper Loading continuous paper with the push tractor 1. 2. 3. Make sure the printer is turned off and the paper guide is removed. Make sure the tractor is in the push-tractor position and the paper-release lever is in the push-tractor position. Release the tractor’s sprocket units by pulling the sprocket lock levers forward. 2-12[...]

Using Continuous Paper 4. Slide the left sprocket unit to approximately 12 mm (l/2 inch) from the far left position and push the sprocket lock lever back to lock it in place. Then slide the right sprocket unit to match the width of your paper, but do not lock it. Move the paper support so it is midway between the sprocket units. 5. Make sure your p[...]

Using Continuous Paper 6. Close the sprocket covers. 7. Slide the right sprocket unit to remove any slack in the paper. Then lock it in place by pushing the sprocket lock lever back. 8. Place the notches on the paper guide straight down over the mounting posts on the printer. 9. Slightly lift the paper guide and then lower it until it rests on the [...]

Using Continuous Paper Loading continuous paper with the pull tractor By placing the tractor in the pull-tractor position, you can load paper from the rear, front, or bottom. The steps are the same for all paper paths. Note: When the tractor is in the pull-tractor position, do not use the TEAR-OFF button or the LOAD/EJECT button to feed the paper b[...]

Using Continuous Paper 3. Release the tractor’s sprocket units by pulling the sprocket lock levers forward. 4. Slide the left sprocket unit to approximately 12 mm (1/2 inch) from the far left position and push the sprocket lock lever back to lock the sprocket unit in place. Then slide the right sprocket unit to match the width of your paper, but [...]

Using Continuous Paper 5. If you are inserting paper in the front paper slot, remove the front cover and slide the edge guide completely to the left. 6. Make sure your paper has a clean, straight edge. Insert the paper into the desired paper slot (rear, front, or bottom) until it emerges between the platen and print head. 7. Pull the paper up until[...]

Using Continuous Paper 8. If you insert paper through the front paper slot, re-attach the front cover. 9. Fit the first four holes of the paper over the sprocket pins. 10. Close the sprocket covers. 11. Slide the right sprocket unit to remove any slack in the paper. Then lock it in place by pushing the sprocket lock lever back. 12. Place the notche[...]

Using Continuous Paper 16. If necessary, adjust the paper position using the micro-feed feature described in Chapter 3. CAUTION: Use the knob on the right side of the printer only to clear paper jams when the printer is off. Otherwise, you may damage the printer or cause it to lose the top-of-form position. 17. To replace the printer cover, insert [...]

Using Continuous Paper Removing continuous paper from the pull tractor 1. To remove continuous paper when using the pull tractor, tear off the paper at a point before it enters the paper slot. 2. Press the LF/FF button to feed the remaining paper forward, out of the printer. 2-20 Paper Handling[...]

Switching Between Continuous Paper and Single Sheets When using the push tractor, you can easily switch to single-sheet printing without removing the continuous paper. Switching to single sheets To switch from continuous paper to single sheets, follow the steps below. 1. If any printed sheets remain in the printer, press the TEAR OFF button to adva[...]

Switching Between Continuous Paper and Single Sheets 5. Lift the paper guide until it stops in the upright position. 6. Adjust the edge guides to match the width of your paper. You can now load single sheets as described in Using Single Sheets in this chapter. Switching to continuous paper To switch from single sheets back to continuous paper in th[...]

Printing on Special Paper In addition to printing on single sheets and continuous paper, your printer can print on a wide variety of other paper types, such as envelopes, labels, and multi-part forms. Before printing on special types of paper, you need to change the paper-thickness setting. CAUTION: l When printing on labels or multi-part forms, ma[...]

Printing on Special Paper Paper Type Ordinary paper (with film ribbon) Thin paper Ordinary paper (single sheets or continuous) Multi-part forms (carbonless) 2 sheets (original + 1 copy) 3 sheets (original + 2 copies) 4 sheets (original + 3 copies) Labels Envelopes Lever Position - 1 -1 or 0 0 1 2 2 to 3 2 2 to 5 Note: Print speed is reduced for pap[...]

Printing on Special Paper CAUTION: l When printing multi-part forms, make sure the printing stays entirely within the printable area of the forms. (For more information on the printable area, see Chapter 7.) l Use four-sheet thick multi-part forms only under normal operating conditions. l Load single-sheet multi-part forms from the front only. Labe[...]

Printing on Special Paper Envelopes You can load envelopes from the top just like single-sheet paper. However, you should pay attention to the special considerations below: l Always set the paper-thickness lever to position 2, 3, or 4 depending on the thickness of the envelope. l Always feed envelopes by inserting the wide edge into the printer. CA[...]

Chapter 3 Using the Printer Control Panel ........................................................... . 3-2 Lights ................................................................. . .3-2 Buttons ............................................................... . .3-3 Other control-panel features .................................... . .3-5 DIP Switch[...]

Control Panel The indicator lights give you the current status of the printer. The buttons let you control many printer settings. Lights OPERATE (green) On when the operate switch is on and power is supplied. PAUSE (orange) On when the printer is not ready to print data. The PAUSE light is off unless you press the pause button to prevent printing. [...]

Control Panel BIN 2 (green) On when bin 2 of the optional cut-sheet feeder is selected for paper feeding. TEAR OFF (yellow) On when you press the TEAR OFF button to feed continuous paper to the tear-off position. CONDENSED (green) On when you select condensed printing from the control panel. Font (green) On when a specific font is selected. Buttons[...]

Control Panel ALT Use this button in combination with other buttons to perform the following tasks: BUFFER CLEAR (PAUSE) Clears the printer’s buffer and initializes the printer settings. Note: To clear the buffer but save the top-of-form setting: press the PAUSE button; then press the LF/FF button to advance the paper to the top of the next page;[...]

Control Panel Other control-panel features The control panel also gives you access to the two special functions below. Self test: Hold down the LF/FF button (for LQ printing) or the LOAD/EJECT button (for draft printing) while turning on the printer to perform the self test. The self test lets you check that your printer is operating properly and g[...]

DIP Switches By setting the two printer’s sets of DIP switches, you can control various printer features, such as the graphics character set and page length. New settings take effect whenever the printer is turned on. The DIP switches are located inside a compartment next to the control panel. Changing a DIP-switch setting To change a DIP-switch [...]

DIP Switches DIP-switch tables The tables below list the functions of the DIP switches. You can see the current DIP-switch settings at any time by running the self test as described in Chapter 1. Table 1 DIP switch 1 SW Description On Off 1-1 1-2 International character sets/ 1-3 character tables See Tables 3 and 4 1-4 1-5 Print direction Unidirect[...]

DIP Switches Table 3 International character sets Table 4 Character tables Character Table 1-1 1-2 1-3 1-4 Italic Set the International character set according to Table 3. Off PC 437 (United States) On On On On PC 850 (Multilingual) On On Off On PC 860 (Portugal) On Off On On PC 863 (Canada-French) On Off Off On PC 865 (Norway) Off On On On Table 5[...]

DIP Switches DIP-switch functions This section describes the functions of the DIP switches. International character sets You can choose from eight international character sets by setting DIP switches 1-1, 1-2, 1-3, and 1-4 according to DIP-switch Table 3. See the Appendix for character samples. The character sets you can select by DIP switch are US[...]

DIP Switches Print direction Printing is normally bidirectional. However, turning DIP switch 1-5 on for unidirectional printing-in which the print head prints in one direction only-allows for precise vertical printing alignment. This makes it ideal for printing graphics such as lines or boxes. If DIP switch 1-5 is on, printing is unidirectional eve[...]

DIP Switches Skip-over-perforation Turning DIP switch 1-8 on when you are using continuous paper enables the skip-over-perforation function. Use this function to leave a 1-inch (25.4-mm) margin between the last printable line on one page and the first printable line on the next page. This causes the printer to skip over the perforation between cont[...]

DIP Switches Auto line feed When auto line feed is on (DIP switch 2-4 on), the printer accompanies each carriage-return code (CR) received with a line- feed code (LF). If your printer is double spacing, turn DIP switch 2-4 off. If each line overprints the next, turn DIP switch 2-4 on. 3-12 Using the Printer[...]

Micro Feed The micro-feed feature allows you to move the paper forward or backward in l/180-inch increments. You can use this feature to adjust the loading and tear-off positions. When you make adjustments to the loading or tear-off positions with continuous paper, the printer remembers the new position, even if you turn off the printer. When you a[...]

Micro Feed Adjusting the loading position The loading position is the position of the paper after it has been automatically loaded by the printer. If printing is too high or low on the page, change the loading position with the micro-feed feature as follows: 1. Make sure the printer is turned on. 2. Load either continuous or single-sheet paper. (Lo[...]

Micro Feed Note: For continuous paper, the printer remembers this new position even after it has been turned off and back on. The printer has a minimum and maximum loading position. If you try to advance the loading position beyond these limits, the printer beeps and the paper stops moving. When the paper reaches the factory-set loading position, t[...]

Tear Off After you have finished printing, you can use the tear-off feature to advance continuous paper on the push tractor to the tear-off edge of the printer. You can then easily tear off printed sheets. When you resume printing, the printer automatically feeds paper back to the loading position. This feature lets you save paper that would normal[...]

Tear Off Enter tear-off mode by performing the following steps: 1. Make sure the printer is turned off. 2. Turn DIP switch 2-3 on. 3. Turn the printer on. When tear-off mode is on and you print on continuous paper on the push tractor, the printer advances the final printed page to the tear- off position. Then you can tear off all printed pages. If [...]

Tear Off Adjusting the tear-off position If the perforation is not aligned with the tear-off edge, adjust the tear-off position by following the steps below: 1. 2. 3. 4. Make sure the paper is in the tear-off position and the TEAR OFF light is on. While holding down the ALT button, press the LOAD/EJECT button to adjust the tear-off position to a lo[...]

Typestyles You can produce a wide range of typestyles by combining different character fonts, widths, and other enhancements. You can select typestyles using the control panel, DIP switches, software commands, or your application program. Character fonts Your printer has 10 built-in character fonts. The draft font uses fewer dots per character for [...]

Typestyles The following shows sample characters for each font: Draft (high-speed draft) * * To select high-speed draft, turn DIP-switch 1-6 off. Draft (normal draft) Epson Courier Epson Roman 3-20 Using the Printer[...]

Typestyles Epson Roman Proportional Epson Sans Serif Epson Sans Serif Proportional Epson Prestige Epson Script Using the Printer 3-21[...]

Typestyles Epson Script C Epson Orator Epson Orator-S OCR-B 3-22 Using the Printer[...]

Typestyles Character spacing Character spacings of 10, 12, or 15 cpi (characters per inch) and proportional are available using software commands or your application program. See Chapter 7 for the character spacings available for each font. In the 10-, 12-, or 15-cpi modes, each character gets an equal amount of space. In proportional mode, the spa[...]

Data Dump Mode Data dump mode is a special feature that allows experienced users to find the cause of communication problems between the printer and computer. In data dump mode, the printer produces an exact printout of the codes it receives. To use data dump mode, follow these steps: 1. Make sure paper is loaded and the printer is off. 2. Hold dow[...]

Chapter 4 Using Printer Options Cut-Sheet Feeders ...................................................... . 4-2 Installing a cut-sheet feeder ...................................... . 4-2 Loading paper with the single-bin cut-sheet feeder.. ...... 4-3 Loading paper or envelopes with the high-capacity cut-sheet feeder .................................[...]

Cut-Sheet Feeders Two cut-sheet feeders are available for use with your printer: Single-bin High-capacity ActionPrinter 5000 C80637* C80638* ActionPrinter 5500 C80639* C80640* * Substitute for last digit, which varies by country. The single-bin cut-sheet feeder holds up to 50 single sheets of paper and the high-capacity cut-sheet feeder holds up to[...]

Cut-Sheet Feeders 3. Make sure the paper-release lever is in the single-sheet position. 4. Hold the cut-sheet feeder in both hands and press back on the latch levers on each side. Fit the notches in the cut-sheet feeder over the mounting posts on the printer. Release the latch levers and lower the cut-sheet feeder until it rests on the printer. 5. [...]

Cut-Sheet Feeders 2. Slide the left paper guide so it is aligned with the triangle mark. Next, slide the right paper guide to roughly match the width of your paper. Slide the paper support to midway between the paper guides. 3. Pull the paper-set levers all the way forward until the paper guides retract and lock open to allow for paper loading. 4. [...]

5. 6. 7. 8. 9. Cut-Sheet Feeders Insert up to 50 sheets of paper along the left paper guide. Adjust the position of the right paper guide so that it matches your paper’s width. Make sure the position of the guide allows the paper to move up and down freely. Push the paper-set levers back to clamp the paper against the guide rollers. If necessary,[...]

Cut-Sheet Feeders Loading paper or envelopes with the high-capacity cut-sheet feeder To load steps: 1. Pull the lock levers on the left and right paper guides forward. paper using the high-capacity cut-sheet feeder follow these 2. Slide the left paper guide until the ridge on the paper guide is aligned with the triangle mark on the front of the cut[...]

Cut-Sheet Feeders 3. Pull the paper-set levers on each side of the cut-sheet feeder all the way forward until the paper guides retract and lock open to allow for paper loading. 4. Take a stack of paper and fan it. Next, tap the side and bottom of the paper on a flat surface to even up the stack. CAUTION: Do not use multi-part forms, carbon paper, o[...]

Cut-Sheet Feeders 7. Set the envelope levers on each side of the cut-sheet feeder. Pull the levers forward for single sheets of paper or push them back for envelopes. 8. Push the paper-set levers back to clamp the paper or envelopes against the guide rollers. Note: Even when the cut-sheet feeder is installed, you can also insert single sheets using[...]

Cut-Sheet Feeders Assembling the double-bin cut-sheet feeder You can connect the single-bin cut-sheet feeder to the high-capacity cut-sheet feeder to create a double-bin cut-sheet feeder. Follow these steps: 1. Remove the gear cover from the back sheet feeder and store in a safe place. of the high-capacity cut- 2. Hold the single-bin cut-sheet feed[...]

Cut-Sheet Feeders 3. Pull the single-bin cut-sheet feeder toward the high-capacity cut- sheet feeder. While pushing firmly on the tab locks, press the two cut-sheet feeders together together. until they are securely locked 4. Install the assembled double-bin cut-sheet feeder on the printer. See the section on installing a cut-sheet feeder in this c[...]

Cut-Sheet Feeders Switching between continuous paper and the cut-sheet feeder You can easily switch between continuous paper and cut-sheet feeder operation without removing the continuous paper. Switching to continuous paper 1. If any single sheets are in the paper path, press the LOAD/EJECT button to eject them. 2. Move the paper-release lever to [...]

Pull Tractor The optional pull tractors, C80019* (for ActionPrinter 5000) and C80022* (for ActionPrinter 5500) provide optimum continuous paper handling. (The asterisk is a substitute for the last digit, which varies according to country.) The pull tractor is especially useful with continuous multi-part forms. For best results, use the optional pul[...]

Pull Tractor 6. Move the paper-release lever to the pull-tractor position. 7. Attach the continuous paper to the pull tractor as described in Chapter 2. 8. Pull out on the gear at the right side of the pull tractor and turn it to remove any slack in the paper between the push and pull tractors. 9. Place the notches on the paper guide straight down [...]

Interface Cards You can use optional interface cards to supplement your printer’s built-in parallel interface. The Epson interface cards below are compatible with your printer. (Not all interfaces are available in all countries.) Model Number Name C823051/C823061 Serial interface card C823071/C823081 32KB serial interface card C82310* 32KB parall[...]

Interface Cards 2. 3. 4. 5. Remove the screws from the interface cover. Remove the interface cover. Be sure to set any switches and jumpers on the card. See the interface card’s manual for details. Slide the interface card along the slots on both sides of the interface compartment. Push in firmly to make sure you fully insert the connector at the[...]

Interface Cards The C823051/C823061 serial interface card To use the C823051/C823061 interface card, see the sections below on selecting a baud rate, handshake timing, and error handling. For all other data transfer conventions, such as word structure and communications protocol, see the C823051/C823061 interface card manual. Selecting a baud rate [...]

Chapter 5 Maintenance and Transportation Cleaning the Printer .................................................. . 5-2 Replacing the Ribbon Cartridge .................................. . .5-3 Transporting the Printer ............................................. . 5-4 Maintenance and Transportation 5-1[...]

Cleaning the Printer To keep your printer operating at its best, you should clean it thoroughly several times a year. 1. Make sure the printer is turned off. Then remove any paper as well as the paper guide and tractor unit. Also remove the optional pull tractor and cut-sheet feeder or feeders, if installed. 2. Use a soft brush to carefully brush a[...]

Replacing the Ribbon When the printing becomes too faint, you need to replace the ribbon cartridge. The following Epson ribbon cartridges are recommended: ActIonPrinter 5000 ActionPrinter 5500 Standard fabric Film # 7753 # 7768 # 7754 # 7770 To replace the ribbon cartridge, follow the steps in Installing the ribbon cartridge in Chapter 1. Note: l U[...]

Transporting the Printer If you need to transport your printer some distance, carefully repack it using the original box and packing materials, as described below: 1. 2. 3. 4. 5. 6. 7. 8. Turn off the printer. Unplug the power cord from the electrical outlet; then disconnect the interface cable from the printer. Remove the paper guide. Remove the o[...]

Chapter 6 Troubleshooting Problems and Solutions ........................................ . 6-2 Power Supply ................................................... . 6-3 Printing ............................................................ . 6-4 Paper Handling ........................................................................................... [...]

Problems and Solutions This chapter describes problems you may encounter while operating your printer and provides their likely solutions. If you have a printer problem, find it in the list below and then see the appropriate page for the solution. Power supply l Power is not being supplied. Printing l The printer does not print. l The print is fain[...]

Power Supply Power is not being supplied. l The OPERATE light does not go on. Check that the power cord is plugged into the electrical outlet properly. If the electrical outlet is controlled by an outside switch or automatic timer, use a different outlet. Plug another electrical device into the outlet to determine whether the outlet is operating pr[...]

Printing The printer does not print. • The PAUSE light is on. Press the PAUSE button. l The PAUSE light is off but nothing is printed. Check that the software is installed properly for your printer. Check the software’s printer settings. Check both ends of the interface cable between the printer and the computer. Make sure your interface cable [...]

Printing The print is faint or uneven. l Printed characters have parts missing at the bottom. The ribbon cartridge may not be installed properly. See the section on ribbon installation in Chapter 1. l The printout is faint. The ribbon may be worn out. Replace the ribbon cartridge as described in Chapter 5. Check that the paper-thickness lever is se[...]

Printing l The wrong characters are printed. The wrong character table or the wrong international character set is selected. Check the DIP-switch settings. See page 3-8. l The characters printed are smaller than expected. Press the CONDENSED button to cancel condensed mode. See page 3-4. The print position is not what you expected. l Printing start[...]

Printing l Regular gaps occur in the printout. One-inch skip-over-perforation may be set. Set DIP switch 1-8 off. l Skip-over-perforation is set, but the perforation does not fall in the center of the skip. Make sure the page-length DIP-switch setting matches the page length of your paper. See page 3-7. If your application program is setting the to[...]

Paper Handling The following section guides you through problems in handling single sheets and continuous paper. If you are having problems using the optional cut sheet feeder, see the section on options starting on page 6-10. Single sheets do not feed properly. l When you insert the paper, the platen does not rotate and paper does not feed. The pa[...]

Paper Handling Continuous paper does not feed properly. l When you send data, the platen does not rotate and the push tractor does not feed the paper. The PAUSE light is on. Press the PAUSE button. l When you send data or press the LOAD/EJECT button, the platen rotates, but the push tractor does not feed the paper. The paper-release lever is in the[...]

Options When using the cut-sheet feeder, the paper does not feed properly. l When you send data, the platen does not rotate and paper does not feed. The PAUSE light is on. Press the PAUSE button. l When a print command is sent from the computer, the platen rotates but paper does not feed. The cut-sheet feeder may be incorrectly installed. Remove th[...]

Options l Paper feeding is crooked. The paper may be old or creased. Use only new, clean sheets of paper. There may be too much paper in the stacker. Make sure that your paper is the proper size and quality. See Chapter 7. l One page of printing has spread to two pages. Check the page-length setting in your software. When using the optional pull tr[...]

Options 6-12 Troubleshooting[...]

Chapter 7 Technical Specifications Printer Specifications ................................................. . 7-2 Printing ................................................................ . 7-2 Paper ................................................................... . 7-4 Mechanical ........................................................... . 7-7[...]

Printer Specifications Printing Printing method: X-pin impact dot matrix Printing speed: Quality Characters per inch Characters/second/line High-speed draft 10 225 Draft 10 210 12 252 Letter Quality 10 70 12 84 Printing direction: Bidirectional logic-seeking for text and graphics. Unidirectional for graphics. (Unidirectional can be selected by DIP [...]

Printer Specifications Buffer: Character fonts: 0 KB or 8 KB (DIP-switch selectable) You can also select other font/pitch combinations using ESC/P 2 commands. See the command summary in Chapter 8 for details. Scalable fonts: Font Min pt Max pt Increments Epson Roman 8 32 2 pt Epson Sans Serif 8 32 2 pt Character tables: Character sets: One italic a[...]

Printer Specifications Paper Single sheets: Width top 148 to 257 mm (5.8 to 10.1 inches) for ActionPrinter 5000 148 to 420 mm (5.8 to 16.5 inches) for ActionPrinter 5500 front 182 to 257 mm (7.2 to 10.1 inches) for ActionPrinter 5000 182 to 364 mm (7.2 to 14.3 inches) for ActionPrinter 5500 Length 364 mm (14.3 inches) maximum Thickness 0.065 to 0.1[...]

Printer Specifications Labels: Size 63.5 x 23.8 mm (2½ x 15/16 inches) 101 x 23.8 mm (4 x 15/16 inches) 101 X 27 mm (4 X 17/16 inches) Thickness 0.07 to 0.09 mm (0.0028 to 0.0031 inches) for backing sheet 0.16 to 0.19 mm (0.0063 to 0.0075 inches) total l Use continuous type labels only. l Use labels only under normal temperature and humidity condi[...]

Printer Specifications Continuous paper A The minimum top and bottom margins (above and below the perforation) are 9 mm (0.35 inches). B The minimum left and right margins are 13 mm (0.51 inches). However, the maximum printable width is 203 mm (8 inches) for ActionPrinter 5000 or 345 mm (13.6 inches) for ActionPrinter 5500. Envelopes A The minimum [...]

Printer Specifications Mechanical Paper-feed methods: Friction Push tractor Pull tractor Single-bin cut-sheet feeder (optional) High-capacity cut-sheet feeder (optional) Double-bin cut-sheet feeder (by combining both optional cut-sheet feeders) Ribbon: MCBF: MTBF: Black ribbon cartridge # 7753 (ActionPrinter 5000) or # 7754 (ActionPrinter 5500): Li[...]

Printer Specifications Electrical 120 V model: Rated voltage: AC 120 V Input voltage range: AC 103.5 to 132 V Rated frequency: 50 to 60 Hz Input frequency range: 49.5 to 60.5 Hz Rated current: 2.0 A Power consumption: (during self-test printing in draft mode at 10 cpi) ActionPrinter 5000: approx. 33 W ActionPrinter 5500: approx. 36 W Dielectric str[...]

Printer Specifications Environmental Tempera lure: Operation: 5° to 35°C (41° to 95°F) Storage: - 30° to 60°C ( -22° to 140°F) Humidity (without condensation): Operation: 10% to 80% RH Storage: 5% to 85% RH Technical Specifications 7-9[...]

Interface Specifications Your printer is equipped with a parallel interface. Specifications and pin assignments The built-in parallel interface has the following characteristics: Data format: B-bit parallel Synchronization: STROBE pulse Handshake timing: BUSY and ACKNLG signals Signal level: TTL compatible Connector: 36-pin 57-30360 Amphenol connec[...]

Interface Specifications Signal Return Pin Pin Signal Direction Description 11 29 BUSY OUT A HIGH signal Indicates that the printer cannot receive data. The signal goes HIGH in the following cases: 1) During data entry (ea. char. time) 2) During printing 3) When the PAUSE button is pressed 4) During an error state. 12 30 PE OUT A HIGH signal indica[...]

Interface Specifications Signal Return Description Pi n Pin Signal Direction 33 GND Same as for pins 19-30. 3 4 NC Not used. 35 OU T Pulled up to 5 V through 3.3 Kohm 36 SLCT IN I N The DC1/DC3 code is valid only when this signal is HIGH. This signal is always LOW. Note: The column heading “Direction” refers to the direction of signal flow as v[...]

Interface Specifications Interface timing The figure below shows the timing for the parallel interface. Technical Specifications 7-13[...]

Option Specifications Cut-sheet feeders * The asterisk is a substitute for the last digit, which varies according to country. Dimensions and weight Dimensions when mounted on the printer; includes printer dimensions Bin capacity Single sheets: C80637* and C80639* Up to 50 sheets of 82-g/m 2 (22-lb) paper C80638* and C80640* Up to 150 sheets of 82-g[...]

Option Specifications Paper: Paper storage conditions Temperature: 18° to 22°C (64° to 72°F ) Humidity: 40% to 60% Environmental Temperature: Operation: 5° to 35°C (41° to 95°F) Storage: - 30° to 60°C (-22° to 140°F) Humidity (without condensation): Operation: 15% to 80% RH Storage: 5% to 90% RH Note: l 90-g/m 2 (24-lb) paper printing i[...]

Initialization The printer can be initialized (returned to a fixed set of conditions) in three ways: Hardware initialization • The power is turned on. • The printer receives an INIT signal from the parallel interface (pin 31 goes LOW). Software initialization • Software sends the ESC @ command. Control panel initialization l You press the PAU[...]

Chapter 8 Command Summary Using the Command Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2 Commands Arranged by Topic .................................... . 8-3 General operation ................................................. . 8-3 Paper feeding ........................................................ . 8-3 P[...]

Using the Command Summary This printer uses the Epson ESC/P 2 printer control language. You can use these commands to produce high quality, laser-like printouts. ESC/P 2 commands provide scalable fonts (Epson Roman and Epson Sans Serif) and enhanced graphics. The following section lists and describes all the commands by topic. If a command has no p[...]

Commands Arranged by Topic General operation ASCII Dec. Hex. Description ESC @ 64 40 Initialize Printer ESC U 1/0 85 55 Turn Unidirectional Mode On/Off ESC EM n 25 19 Control Paper Loading/Ejecting n = “1” Select bin 1 of CSF n = “2” Select bin 2 of CSF n = “R” Eject a sheet l For the ESC EM command the variables are the characters “1[...]

Commands Arranged by Topic Page format ASCII Dec. Hex. Description ESC ( c nn 40 99 28 63 ESC ( C nn 40 67 28 43 ESC C n 67 3 ESC C 0 n 67 43 ESC N n 78 4E ESC O 79 4F ESC 1 n 108 6C ESC Q n 81 51 Set Page Format ESC ( c 4 0 m1 m2 n1 n2 m = m1 + m2 x 256 m: Top margin in defined units n = n1 + n2 x 25 6 n: Bottom margin in defined units Set Page Le[...]

Commands Arranged by Topic Print position motion ASCII Dec. Hex. Description ESC $ n1 n2 36 24 Set Absolute Horizontal Print Position n = n1 + n2 x 25 6 n: Specifies print position from left margin in defined units l The default unit is 1/60 inch. ESC n1 n2 92 5C Set Relative Horizontal Print Position n = n1 + n2 X 25 6 n: Moves current print pos[...]

Commands Arranged by Topic ASCII Dec. Hex. Description ESC B nn 66 42 Set Vertical Tabs Up to 16 tabs (1-255); last n should be 0 VT ESC J n 11 0B Tab Vertically 74 4A Perform n/180-inch Line Feed Font selection ASCII ESC k n Dec. Hex. Description 107 6B Select Typeface n = 0: Roman 5: OCR-B 1: Sans Serif 7: Orator 2: Courier 8: Orator- S 3: Presti[...]

Commands Arranged by Topic ASCII Dec. Hex. Description ESC P 80 50 ESC M 77 4D ESC g 103 67 ESC p 1/0 112 70 ESC x n 120 78 ESC 4 52 34 ESC 5 53 35 ESC E 69 45 ESC F 70 46 ESC ! n 33 21 Select 10.5 point, 10 cpi Select 10.5 point, 12 cpi Select 10.5 point, 15 cpi Turn Proportional Mode On/Off Select Letter Quality or Draft n = 0: Draft 1: Letter Qu[...]

Commands Arranged by Topic Font enhancement ASCII Dec. Hex. SI 15 0F DC2 18 12 s o 14 0E ESC W 1/0 87 57 DC4 20 14 ESC w 1/0 119 77 ESC G 71 47 ESC H 72 48 ESC S 0 83 53 ESC S 1 83 53 ESC T 84 54 ESC ( - nn 40 45 28 2D ESC - 1/0 45 2D ESC q n 113 71 Description Select Condensed Printing Cancel Condensed Printing Select Double-Width Printing (one li[...]

Commands Arranged by Topic Spacing ASCII Dec. Hex. Description ESC SP n 32 20 ESC ( U nn 40 85 28 55 ESC c n1 n2 99 63 Character handling ASCII Dec. Hex. ESC ( t nn 40 28 Set Intercharacter Space n = number of units of space added to the space between characters (1-127) Units are 1/120 inch (draft) and 1/180 inch (LQ and proportional) Define Unit E[...]

Commands Arranged by Topic ASCII Dec. Hex. Description ESC t n 116 74 Select Character Table Select character table n assigned by ESC ( t n = 0, 1, 2, 3, “1”, “2”, or “3” n = 2: Remaps downloaded characters from O-127 to 128-255 ESC R n 82 52 Select an International Character Set n = 0: USA 8: Japan 1: France 9: Norway 2: Germany 10: De[...]

Commands Arranged by Topic ASCII Dec. Hex. Description ESC 7 55 37 Enable Upper Control Codes Cancels ESC 6 ESC (^nn 40 94 28 5E Print Data as Characters ESC ( ^ n1 n2 data n = n1 + n2 x 25 6 n: amount of data data: n byte data for printing as character Bit image ASCII Dec. Hex. Description ESC * n n 42 2A Select Bit Image ESC * m n1 n2 data n = n1[...]

Commands Arranged by Topic Graphics ASCII Dec. Hex. Description ESC ( G nn 40 7 1 28 47 Select Graphics Mode ESC ( G 1 0 n n = 1, or 49 l Cancel Graphics mode with ESC @ ESC . n n 46 2E Print Raster Graphics ESC . c v h m n1 n2 data c = 0: Full graphics mode 1: Compressed mode v = 10, 20: Dot density for vertical in 3600/v DPI h = 10, 20: Dot densi[...]

Appendix Character Tables ..................................................... . .A-2 Italic Character Table ............................................ . A-2 Graphics Character Tables ...................................... . A-3 International Character Sets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-6 Appendi[...]

Character Tables These character tables are selected by setting DIP switches 1-1, 1-2, 1-3, and 1-4, or by using the ESC t software command. For the graphics character tables, the ESC 6 and ESC 7 software commands let you select whether hex codes 80 to 9F are characters (ESC 6) or control codes (ESC 7). Italic Character Table A-2 Appendix[...]

Character Tables Graphics Character Tables PC 437 (United States) character table PC 850 (Multilingual) character table Appendix A- 3[...]

Character Tables PC 860 (Portugal) character table PC 863 (Canada-French) character table A-4 Appendix[...]

Character Tables PC 865 (Norway) character table Character available with ESC ( ^ To print the characters in the table on the left, you must first send the ESC (^ command. This command is available only on printers featuring Epson ESC/P 2. Appendix A- 5[...]

International Character Sets Country ASCII code (hex) DIP switch 23 24 40 5B 5C 5D 5E 60 7B 7C 7D 7E 1-1 1-2 1-3 1-4 0 U.S.A. On On On Off 1 France On On Off Off 2 Germany On Off O n Of f 3 United Kingdom On Off Off Off 4 Denmark I Off On On Off 5 Sweden Off On Off Off 6 Italy Off Off On Off 7 Spain I Off Off Of f Off The following seven additional[...]

Glossary The following definitions apply specifically to printers. application program A software program that helps you carry out a particular task, such as word processing or financial planning. ASCII American Standard Code for Information Interchange. A standardized coding system for assigning numerical codes to letters and symbols. bidirectiona[...]

characters per inch (cpi) A measure of the size of text characters. Ten cpi is the printer’s default setting. condensed printing Printing in which each character is approximately 60% of the width of standard characters. Useful for fitting wide tables or spreadsheets onto paper. continuous paper Paper that has sprocket-feed holes on each side, is [...]

DIP switches Small switches in a printer that control various printer functions and set the default status of the printer when it is turned on or initialized. DIP stands for dual in-line package. dot matrix A method of printing in which each letter or symbol is formed by a pattern (matrix) of individual dots. double-height printing Printing in whic[...]

form feed A control code and control panel button that advance the paper to the next top-of-form position. high-speed draft One of three print qualities available on your printer. High-speed draft uses a minimum number of dots per character to produce extremely high-speed printing. See also draft and Letter Quality. initialize To establish the init[...]

micro feed A feature that you use to adjust the paper loading and tear-off positions, and a control panel button you use to feed paper, either forward or backward, in 1/180-inch increments. parallel interface See interface. platen The black roller that provides a backing for the paper during printing. printable area The area of a page on which the [...]

subscript Printing in which each character is printed at about two-thirds the normal height in the lower part of the character space. superscript Printing in which each character is printed at about two-thirds the normal height in the upper part of the character space. tear off A control panel button that automatically feeds the perforation of cont[...]

Index Command descriptions are not indexed here. For information on a specific command, see Chapter 8. A Adjusting the loading position, 3-14 Application software, 1-14 Auto line feed, 3-7, 3-12 B Baud rate, 4-16 Bidirectional printing, 3-7, 3-10 Buffer, 3-7, 3-10, 7-3 Buffer clear, 3-4, 6-7 Buttons, 3-3 C Cable parallel interface, 1-13 Character f[...]

F FF button, 3-3 Fonts, 3-4, 3-19, 7-3 button, 3-4 draft, 3-7, 3-10, 3-20 Epson Courier, 3-20 Epson Orator, 3-22 Epson Orator-S, 3-22 Epson Prestige, 3-21 Epson Roman, 3-20-21 Epson Sans Serif, 3-21 Epson Script, 3-21 Epson Script-C, 3-22 high-speed draft, 3-7, 3-10, 3-20 OCR-B, 3-22 Form length continuous paper, 3-7-8 G Graphics character table, A[...]

PAUSE button, 3-3 Plugging in the printer, 1-10 Printable area, 7-5 Print direction, 3-7, 3-10 Problems, see Troubleshooting Protective materials replacing, 5-4 removing, 1-5 Pull tractor, 2-3, 2-11, 2-15, 4-12 Push tractor, 2-3, 2-10, 2-12 R Ribbon cartridge fabric, 1-2, 5-3, 7-7 film, 2, 5-3, 7-7 installing, 1-6 specifications, 7-7 S Safety instr[...]

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KEY FEATURES Sharp letter quality text and graphics printing Fast 315 CPS draft print speed Eleven popular built-in LQ fonts Top, rear, front, and bottom paper feed paths Easy-to-operate front control panel Efficient, advanced paper handling system Versatile, reliable high-resolution printing backed by Epson two-year limited warranty EPSON AMERICA,[...]