Epson 9890 manual

Epson Stylus ® Pro 7890/9890 USER’S GUIDE[...]

All rights reserved. No part of this publication may be reproduc ed, stored in a retrieval system, or tran smitted in any form or by any means, elec tronic, mechanical, phot ocopying, recording, or ot herwise, without the prior written permission of Seiko Epson Corporation. The informatio n con t a in ed he rein is designed only for use with these [...]

FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide re asonable protection agai nst harmful interference in a residential installation . This equipment genera tes, uses, and can rad[...]

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5 | 5 Introduction Warnings, Cautions, Notes, and Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Options and Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Where To Get Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Macintosh System Requirements . .[...]

6 6 | Using Roll Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Roll Paper Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Selecting the Paper Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Setting Up Automatic Media Tracking and Ident[...]

7 | 7 4 Printing With Epson Drivers for Windows Sizing Images for Borderless Printing on Roll Paper . . . . . . . . . . . . . . . . 108 Choosing Basic Print Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 Selecting the Correct Media Type Setting . . . . . . . . . . . . . . . . . . . . 111 Choosing Color Management Option[...]

8 8 | 6 Maintaining and Transporting the Printer Checking Printer Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145 Printing Status Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146 Viewing Status Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146 Checking Print[...]

9 | 9 Uninstalling and Reinstalling the Printer Dr iver . . . . . . . . . . . . . . . . . . 187 Mac OS X . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187 Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188 A Specifications Clearing Stored Print Information [...]

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11 11 This User’s Guide provides important information on setting up and using your printer, loading paper, using the Epson ® printer drivers, and replacing ink cartridges. It also tells you how to maintain your printer to keep it working at its best, and provides trou bleshooting tips in case you have a problem. For additional information, see [...]

12 12 | Introduction Options and Accessories Your Epson Stylus ® Pro 7890/9890 offers these optional upgr ades and accessories: In addition, you can order these user-replaceable items: You can purchase optional equipment and genu ine Epson ink and paper from an Epson Professional Imaging Authorized Reseller. To find the nearest reseller, visit www[...]

13 Introductio n | 13 Where To Get Help Epson provides technical support and information on the installat ion, configuration, and operation of professi onal printing products through the Epson Preferred Limited Warranty Plan. Dial (888) 377- 6611, 6 AM to 6 PM , Pacific Time, Monday through Friday. Days and hours of support are subject to change wi[...]

14 14 | Introduction Windows System Requirements To use your printer in either a stand-alone or peer-to-peer network environment, your system should meet these requirements: • IBM ® -compatible P C with a Pentium ® 4, 3 GHz or higher processor recommended • Microsoft ® Windows ® 7, Windows Vista ® , Windows XP Professional x32 Edition, Win[...]

15 Introductio n | 15 Important Safety Instructions Before using your printer, read the follo wing safety instructions to make sure you use the equipment safely and effectively. • The Epson Stylus Pro 7890 wei ghs about 186 lb (84.5 kg) and the Epson Stylus Pro 9890 weighs about 256 lb (116 kg) with out the stand, paper basket, ink, or paper. Mak[...]

16 16 | Introduction • If you use an extension cord with the printer, make sure the total ampere rating of devices plugged into the extension cord does not exceed the cord’s ampere rating. Also, make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet’s ampere rating. • Do not block or co[...]

17 Introductio n | 17 Ink Cartridge Safety Instructions • Keep ink cartridg es out of the reac h of children and do not drink the ink. • Store ink cartridges in a cool, dark place. • If ink gets on your skin, wash it off with soap and water. If ink gets in your eyes, flush them immediately with water. • Shake ink cartridges before inst alli[...]

18 18 | Introduction Printer Parts These illustrations show the Epson Sty lus Pro 9890, but the parts are the same for the Pro 7890 unless othe rwis e noted. Front Back Roll pap er cover Control panel Ink bay Ink bay Front cover Paper basket Casters Roll paper holder Network interface USB interface for computer AC inlet Maintenance tank (Pro 9890 i[...]

19 Introductio n | 19 Control Panel LCD Screen LCD screen Power light and button Pause/reset light and button Ink light Left arrow or paper source button Paper light Menu button Paper feed up button Paper feed down button OK button Paper cut button Ink open button Black ink change button Paper release (ePlaten ™ ) light and button Platen gap Pape[...]

20 20 | Introduction[...]

21 21 This chapter includes the following information: • Unpacking and assembling the Pro 7890 and Pro 9890 • Connecting the power cord • Installing ink • Connecting to your computer and a network • Installing the printer software for Macintosh or Windows • Updating the printer firmware • Configuring the printer for a network Unpackin[...]

22 22 | Setting Up the Printer For assembly, you need floor space of approximately: • 8 × 8 feet (2.4 × 2.4 m) for the Epson S tylus Pro 7890 and stand • 13 × 13 feet (4 × 4 m) for the Epson Stylus Pro 9890 and stand Unpacking and A ssembling the Stand 1. Lift the box up and away from the shipping pal let. Then remove the box containing the[...]

23 Setting Up the Printer | 23 3. Insert the strut into the left side as shown. (The sides are labele d L and R. ) 4. Fasten the strut with 3 bolts as shown. Use the hex wrench to tighten the bolts. Note: Make sure you tighten all bolts before moving to the next section.[...]

24 24 | Setting Up the Printer 5. Insert the strut into the right side and fasten it with 3 bolts as shown. 6. Lock the cas ters.[...]

25 Setting Up the Printer | 25 Unpacking the Printer and Mounting It on the Stand 1. Make sure you have all the items shown below: 2. Remove the cardboard panels and ot her packing materials from around the printer. 3. Have four people lift the printer. Roll paper holders Documentation and software CD 9 Ink cartridges Power cord Cable guides Printe[...]

26 26 | Setting Up the Printer 4. Mount the printer on the stand as shown, aligning the pegs with the holes on the bottom of the printer. 5. Fasten the printer to the stand with the wing screws and washers.[...]

27 Setting Up the Printer | 27 Attaching the Paper Basket (Epson Stylus Pro 7890) The paper basket is a cl oth sheet that attach es to the print er stand and catches your prints as they come out. If you have t he Epson Stylus Pro 9890, see page 34 f o r instructions on attaching the paper basket . 1. Make sure you have all the parts shown below: 2.[...]

28 28 | Setting Up the Printer 3. Use the pins to fasten the posts in place. 4. Insert the round and square poles into the basket cloth as shown.[...]

29 Setting Up the Printer | 29 5. Place the basket under the printer as shown. 6. Snap the center pole into the holders on each side of the stand.[...]

30 30 | Setting Up the Printer 7. Insert the black plastic connectors into both ends of the square pole. 8. Fasten the black plastic connectors onto the posts on each side of the stand.[...]

31 Setting Up the Printer | 31 9. Snap the back pole into the hol ders as shown. 10. Hook the loops around the pins on the back of the stand legs.[...]

32 32 | Setting Up the Printer 11. Insert the rod into the fabric channel. 12. Insert the free ends of the rod into the holes in the sides of the stand.[...]

33 Setting Up the Printer | 33 13. Loop the tabs over the ends of the rod as shown. 14. Attach the paper guides to the bottom of the printer as shown: Now go to “Completing Setup and Connecting the Power Cord” on page 42.[...]

34 34 | Setting Up the Printer Attaching the Paper Basket (Epson Stylus Pro 9890) The paper basket is a cl oth sheet that attach es to the print er stand and catches your prints as they come out. If you have t he Epson Stylus Pro 7890, see page 27 f o r instructions on attaching the paper basket . 1. Make sure you have all the parts shown below. 2.[...]

35 Setting Up the Printer | 35 3. Use the pins to fasten the posts in place. 4. Attach the other two posts to the back of the stand.[...]

36 36 | Setting Up the Printer 5. Use the pins to fasten the posts in place as shown. 6. Insert the round and square poles into the basket cloth as shown:[...]

37 Setting Up the Printer | 37 7. Place the basket under the printer as shown. 8. Snap the center pole in the holder on each side of the stand.[...]

38 38 | Setting Up the Printer 9. Insert the black plastic connectors into both ends of the square pole. 10. Fasten the black plastic connectors onto the posts on each side of the stand.[...]

39 Setting Up the Printer | 39 11. Snap the back pole into the holders as shown. 12. Attach the end pieces to the poles at the back of the basket.[...]

40 40 | Setting Up the Printer 13. Lift the back of the basket and attach the end pieces to the posts at the back of the stand. 14. Insert the rod into the fabric channel.[...]

41 Setting Up the Printer | 41 15. Insert the free ends of the rod into the holes in the sides of the stand. 16. Loop the tabs over the rod as shown.[...]

42 42 | Setting Up the Printer 17. Attach the paper guides to the bottom of the printer as shown: 18. Continue with the next section to complete the setup process and connect the power cord. Completing Setup and Connecting the Power Cord 1. Attach the manual holder to the left or right side of the stand. Store the User’s Guide in the holder. 2. U[...]

43 Setting Up the Printer | 43 3. Remove any packing tape and plastic film. Check these areas: • the front cover • the ink compartment covers • the maintenance tank(s) 4. Open the roll paper cover and remove the tap e and packing material.[...]

44 44 | Setting Up the Printer 5. Open the front cover and remove the tape and packing material. Save the packing material in case you need to ship the printer. 6. Close the front cover. 7. Connect the power cord to the AC inlet on the back of the printer. Note: The illustrations in the following sections show the Epson Stylus Pro 9890, but th e in[...]

45 Setting Up the Printer | 45 8. Attach the cable guides to the left or right side of the printer back and route the power cord to the side of the printer as shown. 9. For the Pro 9890, attach the loops on the paper basket cords to the cable guides. 10. Plug the power cord into a properly grounded electrical outlet. Power cord on left si de Power [...]

46 46 | Setting Up the Printer Installing Ink Use the ink cartridges that came with your printer for initial ink charging. During the initial installation process, it i s n o r m a l f o r m o s t o f t h e i n k i n e a c h cartridge to be used. The cartridges shippe d with your printer are provided mainly to charge the ink system. Make sure you o[...]

47 Setting Up the Printer | 47 3. Remove the ink cartridges from their packages, then gent ly shake each cartridge for about 5 seconds. 4. Note the location of the slots corresponding to each cartridge. 5. Install the ink cartridges in the pr inter. Hold each cartridge with the arrow pointing toward the printer, then insert it into its slot until i[...]

48 48 | Setting Up the Printer 6. After installing all 9 cartridges, close the ink covers. The printer begins charging the ink delivery system and the P Power light flashes. After ink charging is completed, you need to load paper before READY will appear on the display. See page 55 for instructions. Connecting to Your System You can use USB and/or [...]

49 Setting Up the Printer | 49 2. Plug the interface cab le int o the appropriate port on the printer. 3. Plug the other end of the cable into the appropriate connector on your computer, or network switch or hub. Installing the Software for Macintosh Follow the steps below to install the so ftware on a Macintosh. For Windows, see page 50. 1. Make s[...]

50 50 | Setting Up the Printer 5. Follow the on-screen instructions to install the printer software (including the printer driver and EPSON LFP Remote Panel utility) and register your p r inter. 6. Click the User ’s Guide icon to place links to t he User’s Guide , Network Guide , and Epson Professional Imaging website on your desktop. 7. If con[...]

51 Setting Up the Printer | 51 5. Click your printer model. 6. Click the Install button.[...]

52 52 | Setting Up the Printer 7. Read the license agreement and cl ick Accept . 8. When you see a screen asking you to turn on the printer, press the printer’s P Power button. (Make sure the p rinter is connected; see page 48.) For network connection, click the Ma nual button, select the port you created for the printer, and click OK . If you di[...]

53 Setting Up the Printer | 53 Downloading and Upda ting the Firmware 1. Click the EPSON LFP Remote Panel 2 icon on your desktop. You see the LFP Remote Panel. 2. Select your printer, then click the Firmware Updater button. When you see the prompt , click OK to have the EPSON LFP Rem ote Panel utility automatically locate and do wnload the latest f[...]

54 54 | Setting Up the Printer Configuring the Printer’s Network Adapter Once the printer is connected to your network, follow these steps to configure it: 1. Turn on the printer. 2. Start EpsonNet Config. The EpsonN et Config program searches for all Epson printers on the network and displays the MAC address and IP address for each printer that [...]

55 55 The Epson Stylus Pro 7890 and Pro 9890 print on a variety of media, including roll paper and cut sheets in widths up to 24 in ches (610 mm) for the Pro 7890 or 44 inches (1118 mm) for th e Pro 9890. You can also use heavy stock, such as posterboard up to 59 mil (1.5 mm) thick. This chapter includes the following information: • Selecting med[...]

56 56 | Handling Paper and Other Media Always test samples of paper stock in the printer before purchasing large quantities or printing large jobs. If you use non-Epson paper or other media, you may need to adjust various settings and create special paper configurations. See page 81 for instructions. Available Epson Special Media One of the ke y el[...]

57 Handling Paper and Other Media | 57 Using Roll Paper You can use roll paper with a 2- or 3-inch core and a width of up to 24 inches (61 cm) for the Pro 7890, or 44 inches (112 cm) for the Pro 9890. Manually switching rolls is a simple process. Roll Paper Guidelines When printing on roll paper, be su re to follow the media handling guidelines on [...]

58 58 | Handling Paper and Other Media 5. Press to exit the menu. If your paper does not appear on the control panel, check the instructions included with the paper, or look on the Epson website (www.proimaging.epson.com). If you are using non-Epson p aper, consult the manufacturer for the best setting. You may have to experiment with different set[...]

59 Handling Paper and Other Media | 59 Fine Art Paper Cold Press Bright Cold Press Bright Cold Press Natural Cold Press Natural Hot Press Bright Hot Press Bright Hot Press Natural Hot Press Natural Premium Canvas Satin Premium Canvas Satin Premium Canvas Matte Premium Canvas Matte Velvet Fine Art Paper Velvet Fine Art Pape r Watercolor Paper - Radi[...]

60 60 | Handling Paper and Other Media Setting Up Automatic Media Tracking and Identification Before you load roll paper in the printer, you can set up the automati c media tracking system. This system prints a barcode on the edge of the paper that indicates the media type, roll length, and the alert setting. When the printer is turned on or roll p[...]

61 Handling Paper and Other Media | 61 Placing the Paper in the Printer 1. Open the roll paper cover. 2. Push the lock lever down firmly, then move the roll paper holder to the left.[...]

62 62 | Handling Paper and Other Media 3. Place the roll on top of the printer. 4. If necessary, adjust the roll media adapte rs to fit the c ore size of the r oll paper. 2-inch core: 3-inch core:[...]

63 Handling Paper and Other Media | 63 5. Release the tension le ver on both adapters. 6. Push the adapters into the paper core at both ends of the roll. Then pull down the tension levers.[...]

64 64 | Handling Paper and Other Media 7. Move the roll paper to the right side until it touches the roll paper guide. 8. Slide the roll paper holder to align the left adapter with the u on the holder.[...]

65 Handling Paper and Other Media | 65 9. Roll the paper slowly into position. 10. Slide the roll paper holder to the right to secure it in the printer. Make sure both ends of the roll paper are secured in the adapters.[...]

66 66 | Handling Paper and Other Media 11. Pull up the lock lever to lock the paper in place. 12. If the ligh t is not on, press the button. Loading the Paper for Printing 1. Insert the paper into the slot and pull it down.[...]

67 Handling Paper and Other Media | 67 If the paper doesn’t come out, you may need to lower the suction by pressing the d Paper Feed button. Make sure you return the suction to normal after the paper is loaded. 2. Close the roll paper cover. 3. Press the button. 4. Press the button to move the paper into printing position or wait for the paper to[...]

68 68 | Handling Paper and Other Media Cutting Paper Manually wi th the Built-in Cutter When you’re not using the Auto Cut On setting, you can cut roll paper manually by pressing a button after yo ur print job is finished. You can use the button to cut most types of paper. 1. Before you print, press the l Paper Source button until you see the rol[...]

69 Handling Paper and Other Media | 69 Removing Paper from the Printer 1. Open the roll paper cover. 2. Press the button to release the paper. • If automatic media tracking is on, the barcode and paper information is printed. • If you are not using the Auto Take-Up Reel, the paper is rewound automatically.[...]

70 70 | Handling Paper and Other Media • If you are using the Auto Take-Up Reel, you need to rewind the paper manually. 3. Push down the lock lever firmly to release it. Then move the roll paper holder all the way to the left and remove it from the roll.[...]

71 Handling Paper and Other Media | 71 4. Roll the paper forward so that it rests on top of the printer. 5. Pull up the tension levers, then remove the adapters from the paper roll. 6. Rewind the paper carefully and pl ace it in its original package.[...]

72 72 | Handling Paper and Other Media Using Cut Sheet Paper You can print on many types of cut sheet paper and other media. The printer accepts sheets in widths from letter size/A4 to 24 inches (61 cm) for the Pro 7890 or 44 inches (112 cm) for the Pro 9890. You can leave your roll paper in the pr inter when you print on cut sheets; make sure it i[...]

73 Handling Paper and Other Media | 73 3. Feed the sheet into the paper slot until it meets resistance. Make sure the right edge of the paper is straight and aligned with the vertical line on the roll paper cover. 4. Press d . The sheet feeds into printing position automatically. 5. If you see a question on the di splay about paper settings, select[...]

74 74 | Handling Paper and Other Media Loading Heavy Sheets Make sure you load paper in th e p ortrait orientation (shor t e dge first). The only exception is paper that is more than 19 mil (0.5 mm) thick and 28.6 inches (728 mm) long, which should be loaded i n landscape orientation (Pro 9890 only). 1. Make sure the printer is turned on and the ro[...]

75 Handling Paper and Other Media | 75 5. Press the button. 6. Press the button to move the paper into printing position or wait for the paper to move into position automatically. 7. If you see a question on the di splay about paper settings, select Yes if the settings are correct, or select No , then change the settings. 8. Press OK . 9. Print you[...]

76 76 | Handling Paper and Other Media If you’ve selected a non-standard platen gap, the following symbols appear in the corner of the display to remind you of the narrow or wide setting: When you switch media, don’t forget to change th e setting back to STANDARD. If you’re printing on non-Epson media and not using the Epson driver, you may a[...]

77 Handling Paper and Other Media | 77 2. For the Pro 9890, raise the back of the basket all the way up. 3. Open the tabs at the front of the basket and tilt it down. Then raise the paper guides. 4. Raise the front of the basket so that the surfac e is taut. Then lower the paper guides so that your prints slide smoothly onto the cloth.[...]

78 78 | Handling Paper and Other Media Catching Printouts Under the Printer Follow these steps to catch printouts under the printer: 1. Raise the paper guides and tilt the front of the basket down. 2. Lower the paper guides, then raise th e front of the basket all the way up. Fasten the front of the basket with the tabs. Not e: To avoid paper feed [...]

79 Handling Paper and Other Media | 79 3. For the Pro 9890, adjust the bas ket based on your print size. • 23.4 × 33.1 inches (A1) or smaller • Larger than 23.4 × 33.1 inches (A1) Note: If printouts on matte paper have banding, pull the p aper guides forward.[...]

80 80 | Handling Paper and Other Media Storing the Paper Basket If you are not using the paper basket, you can fold it out of the way. 1. For the Pro 9890, raise the back of the basket. 2. Raise the paper guides, then adjust the tabs and raise the front of the basket. Lower the paper guides.[...]

81 Handling Paper and Other Media | 81 Optimizing the Set tings for Your Paper When you choose a media type in your Epson printer software, the driver automatically determines the best sett in gs for your paper. However, you may want to fine-tune how the printer hand les various media—especially if you use non-Epson paper or a paper not su pporte[...]

82 82 | Handling Paper and Other Media 8. Examine the printed pattern for the most eve nly overlapping lines. Choose the number with the most even line s. In the example shown above, the lines under number 4 are the most even. After printing the pattern, THICKNESS NUMBER is highlighted. 9. Press u or d to select the number that you noted in step 8,[...]

83 Handling Paper and Other Media | 83 Printing Your Paper Configurations You can print a list showing the setting s for all your pa per configurations. This makes it easy to select the configuration you want for a particular type of paper. 1. Press r Menu , then press d to highlight TEST PRINT. Press r again. 2. Press d to select CUSTOM PAPER, the[...]

84 84 | Handling Paper and Other Media[...]

85 85 Your Epson Stylus Pro 7890 or Pro 9890 comes with drivers and utilities that let you print and manage print jobs. For the best black and white photography output, the Epson driver offers an Advanced Black and White Photo mode. ICC profiles for ColorSync ® are included, so you can us e color management features in Adobe ® Photoshop ® or oth[...]

86 86 | Printing With Epson Drivers for Mac OS X Sizing Images for Bo rder less Printing on Roll Paper For true borderless printing on roll paper, you can select a Paper Size setting with an Auto Expand or Retain Size option, or create a custom paper size, as described below. Your image may be clipped on the left and right edges, but you can minimi[...]

87 Printing With Epson Drivers for Mac OS X | 87 Choosing Page Setup and Basic Print Options You can choose from several options for pr inting on cut sheets or roll paper. You can also select the orientation of your image and the paper size. For pr i nt in g on r ol l me d ia , cr ea t i ng a c u st o m p a ge s iz e is re c om m en d ed t o m a ke[...]

88 88 | Printing With Epson Drivers for Mac OS X 3. Choose your printer from the Printer menu. 4. Click the Paper Size drop-down menu. • If you’re printing on a cut sheet, choose the size of the paper you are using and one of the options listed below. Then continue with step 6. • If you’re using roll paper , Epson recommends that you create[...]

89 Printing With Epson Drivers for Mac OS X | 89 Also be sure to select roll pape r options, as described on page 96. The following settings are available, depending on the size you choose: • The Sheet size setting prints on cut sheet paper with a bottom margin larger than the top and sides. • Sheet - Bo rderless (Auto Expand) prints on cu t sh[...]

90 90 | Printing With Epson Drivers for Mac OS X • Roll Paper - Banner prints a series of continuous images without any margin space between them, but with normal side borders. • Roll Paper - Borderless Bann er prints a series of continuous borderless images without space between them. 5. If you are printing on roll paper, choose Manage Custom [...]

91 Printing With Epson Drivers for Mac OS X | 91 7. Select Pri n te r Se tti n gs from the drop-down menu . You see this screen: 8. If you created a custom paper size for your roll paper, select the Auto Expand or Retain Size option in the Paper Size drop-down menu. See page 86 for details. 9. Select the Medi a Ty p e th at corresponds to the paper[...]

92 92 | Printing With Epson Drivers for Mac OS X •B l a c k only if you’re printing line drawings or other non-photographic images. 11. Set the Color Mode option as follows: • Select (Off) No Color A djustment to disable color management in the printer driver. Choose this mode when you use a color-managed ICC workflow in Photoshop or an other[...]

93 Printing With Epson Drivers for Mac OS X | 93 • Finest Detail for sharper edges on vector-based data including text, graphics, and line art. (This setting does not affect photographs and is not recommended for large files.) Continue with the instructions in the next section to select color management settings. If you are using the color manage[...]

94 94 | Printing With Epson Drivers for Mac OS X profile that matches the Media Type setting you selected. In most cases, you will get be tter results by applying color management in your application, rather th an in the printer driver. Choosing Advanced Media Cont rol Options Follow these instructions if you are using non-Epson media and you need [...]

95 Printing With Epson Drivers for Mac OS X | 95 • Drying Time per Pr in t Head Pa ss lets you print with non-Epson media and avoid smearing the ink. You can make the print head wait up to 5 seconds after each pa ss to allow ink to dry on the page. • Paper Feed Adjustment helps reduce banding. Choose a lower value if you see white lines on your[...]

96 96 | Printing With Epson Drivers for Mac OS X Choosing Roll Paper Options If you are printing on rol l paper, ma ke sure you choose one of the roll paper options as the Paper Size setting, as described on page 88. In addition, you need to check these settings for various cutting and feedi ng options. 1. Select Roll Paper Settings from the drop-d[...]

97 Printing With Epson Drivers for Mac OS X | 97 •O f f disables automatic cutting. Choose this setting if you want to operate the cutter manually, use the optional Auto Take-Up Reel, or print multiple print jobs without cutting. See page 68 for instructions on using the button to operate the cutter. 3. Select the following options, if desired: ?[...]

98 98 | Printing With Epson Drivers for Mac OS X Controlling Borderless Image Expansion To control the amount of expansion when printing using a Paper Size with the Auto Expand option, select Roll Paper Settings from the drop-down menu. You see this screen: Adjust the slider to increase or decrease the amount of expansion. The widths shown in the t[...]

99 Printing With Epson Drivers for Mac OS X | 99 Choosing Advanced Bl ack and White Photo Settings Advanced Black and White Ph oto mode allows you to easily prod uce neutral and toned black-and-white prints using your Epson driver. This mode offers an alternative black and white workfl ow with settings for more advanced control. Whether your photo [...]

100 100 | Printing With Epson Drivers for Mac OS X 4. Uncheck High Speed for the best quality. 5. Click Advanced Color Settings . You see this screen: 6. Choose the settings that are best for your photo. • Color Toning allows you to add tone (hue) to your black and white output. The default is Neutral , which will provide you with a neutral tonal[...]

101 Printing With Epson Drivers for Mac OS X | 101 • Shadow Tonality and Highlight Tona lity allow you to control tonality only in the shadow or highlight areas of your image. • Max Optical Density adjusts the overall density or focus of the print. Create a soft focus print by setting the density lower. • Highlight Point Shif t helps to reduc[...]

102 102 | Printing With Epson Drivers for Mac OS X 2. After verifying that your settings are correct, select Save As from the Presets drop-down menu. 3. Type a name for your custom preset and click OK . 4. When you’re ready to print, click the Print button. Whenever you want to print with your custom preset, select it from the Presets drop-down m[...]

103 Printing With Epson Drivers for Mac OS X | 103 Managing Print Jobs After you click Print, you can monitor the progress of your print job. Follow these steps: 1. Click the icon for your printer on the Dock. If necessary, double-click your printer (and print queue) na me. You see a screen like this: 2. From here you can monitor the progre ss of y[...]

104 104 | Printing With Epson Drivers for Mac OS X Selecting the Correct Media Type Setting The following table lists the settings desi gned to produce the best results on Epson media. If your paper is not listed, check the in structions included with the paper, or look on the Epson website www.proi maging.epson.com (U.S. sales), www.epson.ca (Cana[...]

105 Printing With Epson Drivers for Mac OS X | 105 Proofing Paper Publ ication Proofing Paper Publication Proofing Paper Co mmercial Proofing Paper Commercial Fine Art Paper Cold Press Bright Cold Press Bright Cold Press Natural Cold Press Natural Hot Press Bright Hot Press Bright Hot Press Natural Hot Press Natural Premium Canvas Satin Premium Can[...]

106 106 | Printing With Epson Drivers for Mac OS X[...]

107 107 Your Epson Stylus Pro 7890 or Pro 9890 comes with drivers and utilities that let you print and manage print jobs. For the best black and white photography output, the Ep son printer driver offers Advanced Black and White Photo mode. ICC profiles are included, so you can use the color management features in Adobe Photoshop or other applicati[...]

108 108 | Printing With Epson Drivers for Windows Sizing Images for Bo rder less Printing on Roll Paper For true borderless printing on roll paper, you can select either Auto Expand or Retain Size or create a custom paper size, as described on page 116. Your image may be clipped on the left and right edge s, but you can minimize clipping by sizing [...]

109 Printing With Epson Drivers for Windows | 109 Choosing Basic Print Options The driver offers automatic settings that optimize print quality and speed when you’re using Epson media. You can also choose custom settings for more control over your printe r and colo r ma nagement opti ons . Follow these steps to make basic settings: 1. Start an ap[...]

110 110 | Printing With Epson Drivers for Windows 3. Select a Media Ty p e setting that corresponds to the paper you are printing on. See the table on page 111 for more information. • If you are using a color-managed workflow, make sure you choose media type and resolution settings that match the ICC profile you are using. • If you have saved c[...]

111 Printing With Epson Drivers for Windows | 111 Use the Speed/Quality slider to set th e desired quality level. Select from the following additional options and click OK : • High Speed for fast, bidirectional printing at lower quality. • Edge Sm oothing to improve the quality of low-resolution images. • Finest Deta il fo r sh a rp e r e d g[...]

112 112 | Printing With Epson Drivers for Windows For this med ia Select this Media Type setting Photo Paper Carolina Cover 10pt C arolina Cover 10pt Tango Advantage 10pt Tango Advantage 10pt Epson Exhibition Fiber Pap er Exhibition Fiber Paper Premium Luster Photo Paper (260) Premium Luster Photo Paper (260) Premium Glossy Photo Pape r (250) Premi[...]

113 Printing With Epson Drivers for Windows | 113 Premium Canvas Matte Premium Canvas Matte Velvet Fine Art Paper Velvet Fine Art Pape r Watercolor Paper - Radiant White Watercolor Paper - Radiant White Textured Fine Art Paper Textured Fine Art Paper UltraSmooth Fine Art Paper UltraSmooth Fine Art Paper Canvas Canvas Somerset Velvet Somerset Velvet[...]

114 114 | Printing With Epson Drivers for Windows Choosing Color Management Options The printer driver offers several meth ods for managing the color i n your prints, including turning the driver’s color management settings off. If you are using color management settings in Photoshop or another application, it is very important to a ccess the adv[...]

115 Printing With Epson Drivers for Windows | 115 • Color Controls lets you specify individual values for adjusting brightness, contrast, saturation , and CMY inks, or choose from three Printer Color Adjustment modes. You can also choose from two Gamma settings, and use eit her a co lor circle or slide bar to adjust color. • PhotoEnhance allows[...]

116 116 | Printing With Epson Drivers for Windows •I C M adjusts colors based on the printer’s ICC profile, using the Image Color Matching system. You can choose the input profile and other settings as shown below. In most cases, you will get better results by applying color management in your application, rather than in the printer driver. See[...]

117 Printing With Epson Drivers for Windows | 117 Save Roll Paper saves paper by not feeding the blank portion of the last page of your document. Available only if you’ve selected Roll Paper (Banner) as the Source setting. 3. For the Size setting, select the size of your image or output paper. To make the best use of your roll pape r, creating a [...]

118 118 | Printing With Epson Drivers for Windows 6. Click the Expansion button to select a border less sizing option. Choose Auto Expand or Retain Size , then click OK . Auto Expand enlarges your image (up to 3%) to fit the size of the paper. You can use the slider to adjust the expansion. Retain Size prints your image at the size you specify in y[...]

119 Printing With Epson Drivers for Windows | 119 8. Choose one of the following Auto Cut settings: •N o r m a l C u t allows margin space at the top and bottom of each image. • Double Cut extends the space betwee n images and tr ims each print individually. This provides th e cl eanest edge for bo rd erless printing. • Single Cut al l o w s [...]

120 120 | Printing With Epson Drivers for Windows 2. For the Source setting, select Sheet . 3. For the Size setting, select the size of the sheet loaded in th e printer. If the size of your paper is not listed, you can create a custom paper size. Select User Defined . You see this window:[...]

121 Printing With Epson Drivers for Windows | 121 Type a name for your custom size, then enter the size in hundredths of an inch (or centimeters) and click Save . Then click OK . 4. If you want to center your image on the sheet, click Printabl e Area , then select Centered . 5. If you want to print to the edges of the page, click Borderless (not av[...]

122 122 | Printing With Epson Drivers for Windows Choosing Page Layout Options You can print a poster-size image, even if your application does not support poster printing. Follow these steps to reduce or enlarge your image: 1. On the Properties or P references window, click the Page La yout tab. You see this window: 2. Select the settings you want[...]

123 Printing With Epson Drivers for Windows | 123 5. Click Print Bckg Color if you want to print color on the background of the page. Click the Color Settings button to select the color you want. 6. Click Job Settings if you want to have the time, date, and other information about your print job printed at the top or bottom of the page. Click Detai[...]

124 124 | Printing With Epson Drivers for Windows You see this screen: 5. You can adjust the following adva nced black and white photo settings: • Color Toning allows you to add tone (hue) to your black and white output. The default is Neutral , which will provide you with a neutral tonal scale print. You can also choose other popular presets suc[...]

125 Printing With Epson Drivers for Windows | 125 • Highlight Point Shif t helps to reduce gloss differential by adding density to the highlights of your image or the full page. • The tone color circle adjusts the hue of your black and white print. Click on any portion of the color wheel or enter corresponding values to customize the tone (hue [...]

126 126 | Printing With Epson Drivers for Windows 2. Select the correct settings to matc h your ICC profile. These settings override any paper configuration settings you may have made using the printer’s control panel. • Color Density lets you control the ink saturation level (f or example, when you turn off color management in your printer sof[...]

127 Printing With Epson Drivers for Windows | 127 4. On the Main tab, select any other necessary setting for your paper in the Media Settings box. (See page 10 9 th rough page 116 for details.)[...]

128 128 | Printing With Epson Drivers for Windows 5. Click the Custom Settings button. You see a window like this: 6. Verify that your settings are correct , type a name for the custom media type, and click Save . 7. After saving your settings, you can do the following: • To use the settings to print right away, select the name you gave them in t[...]

129 Printing With Epson Drivers for Windows | 129 Saving, Exporting, and Importing Custom Settings You can save groups of settings so you can reuse them for future print jobs with the same profile/printer/ink/medi a combination. You can also export them as a file that you can share with others, who can import them for printing. In addition, the pri[...]

130 130 | Printing With Epson Drivers for Windows 4. After saving your settings, you can do the following: • To use the setting group to print right away, select the name you gave it in the Select Se tting list, if necessary, and print. • To save the settings to a file that you can share, click the Save/Del button again, click the name of the s[...]

131 Printing With Epson Drivers for Windows | 131 Editing Printer Driver Settings 1. Click the Utility tab, then sel ect Menu Arrangement . 2. Select the item you want to edit. You can do the following: • Drag and drop the items to rearrange them • Add or delete groups • Move unused items into the Not Display group 3. When you’re finished, [...]

132 132 | Printing With Epson Drivers for Windows Managing Print Jobs Your printer comes with two utilities th at let you ch eck on your print jobs and cancel, pause, or restart them. The Progress Meter opens each time you send a print job. Status Monitor 3, which appears on the taskbar when you print, lets you check the printer’s status and moni[...]

133 Printing With Epson Drivers for Windows | 133 Optimizing Print Speed You can use the Speed and Progress utility to improve printing speed. 1. Click the Utility tab, then clic k the Speed a nd Prog ress button. You see this window: 2. Select from the following options: • High Speed Copies speeds up printing of multiple copies of the same docum[...]

134 134 | Printing With Epson Drivers for Windows • Always spool RAW datatype lets you spool documents using the RAW format instead of the EMF (metafile) format. Be cause the RAW format requires fewer resources, printing is faster and you can avoid certain problems, such as in sufficient memory or disk space. • Page Rendering Mode speeds printi[...]

135 Printing With Epson Drivers for Windows | 135 Setting Monitoring Preferences You can choose when and how you want to be notified of problems, whether you want a Status Monitor 3 icon to appear on your Windows taskbar, and whether you want to allow monitoring by other users who share the printer. 1. Click the Utility tab, then clic k the Monitor[...]

136 136 | Printing With Epson Drivers for Windows[...]

137 137 For the most precise color in your prints, you can use profiles designed specifically for your printer model and paper type. Basic profiles are installed with your printer driver. For a list of the profiles and their corresponding media types, see page 192 (roll paper types) or page 197 (cut sheet paper types). Assigning a profile to your i[...]

138 138 | Managing Color With Profiles You see this window: 3. Select U.S. Pre p re ss Defa u lts or North America Prepress 2 from the Settings menu to set Adobe RGB (1998) as the color space. Click OK . 4. Open the photo you want to print. If you see an Embedded Profile Mismatch message, select Use the embedded profile and click OK . If you see a [...]

139 Managing Color With Profiles | 139 6. Select File , th en click Print or Print wit h Preview . 7. Click More Options or Show More Options , then select Color Management . 8. Click Page Setup , select page settings as necessary, and click OK . 9. Under Color Handling , select Let Photoshop Dete rmine Colors or Photoshop Manag es Colors . 10. Und[...]

140 140 | Managing Color With Profiles Selecting Print Settings and Printing 1. Click the Print button, select Stylus Pro 7890 or Stylu s Pro 9890 , and select Printer Se ttings or Prin t Settings . 2. Select the Medi a Ty p e setting for your paper (see page 104). 3. Set the rest of the print sett ings yo u want to use (beginning on page 87). 4. M[...]

141 Managing Color With Profiles | 141 Windows Printing With a Color Profile First you set up your color manage ment environment in Photosh op and assign a profile to your image, then you select your print settings and print. Setting Up Photoshop and Assigning a Profile 1. Open Adobe Photoshop. 2. Select Color Settings from the Edit menu. You see t[...]

142 142 | Managing Color With Profiles 5. When your image appears, evaluate the color balance and contrast. If they need improvement, select Image > Mode > Assign Profile or Edit > Assign Profile . Then select one of the following as the Profile setting: • A different RGB working spac e (or Profile), such as ColorMatch RGB or sRGB IEC619[...]

143 Managing Color With Profiles | 143 10. Under Profile or Printer Profile , select a profile for your printer and the paper you’ll use, such as Epson Stylus Pro 9890_9 908_7890_7908 PremiumSemiglossPhotoPaper2 50 . 11. For the Intent or Rend ering In tent setting, select Relative Colorimetric or Perceptual , and click the Black Point Compensati[...]

144 144 | Managing Color With Profiles[...]

145 145 The Epson Stylus Pro 7890 and Pro 9890 re quire little maintenance to keep working at their best. This chapte r describes the following routine procedures: • Checking printer status • Checking and cleaning the print head • Aligning the print head • Replacing ink cartridges • Changing the date and time • Performing additional mai[...]

146 146 | Maintaining and Transporting the Printer Printing Status Information The status check sheet shows some of the current default settings, the page count, and the status of the maintenance tank. 1. Make sure paper is loaded in the prin ter. 2. Press r Menu . 3. Press d to select TEST PRINT , then press r . 4. Press d to select STATUS SHEET ,[...]

147 Maintaining and Transporting the Printer | 147 For more information about the Printer Status menu, see page 213. Checking Printer Status From the Printer Driver The Epson Status Monitor utility installed with your printer driver lets you check the levels of ink in the printer and the level of the maintenance tank(s). Follow the steps below to u[...]

148 148 | Maintaining and Transporting the Printer Checking and Cleaning the Print Head If your printed image shows a color shift or horizontal lines, you should check the print head to see if any nozzles are clogged or deflected. If necessary, you can run a cleaning cycle to clear the nozzles. You can also turn on Auto Nozzle Check from the printe[...]

149 Maintaining and Transporting the Printer | 149 You see a menu like the following: 3. Select the Nozzle Check icon and follow the instructions on the screen. 4. After the pattern is printed, use at least a 10 × eye loupe to examine it. • If the pattern looks good, as shown below, the print head is clean. • If any dots or segments are missin[...]

150 150 | Maintaining and Transporting the Printer Checking and Cleaning the Prin t Head Using the Control Panel You can print a nozzle check from the control panel and examine it to determine whether any nozzles are clogge d or deflected. Then you can run a cleaning cycle if necessary. 1. Press r Menu . 2. Press d until TEST PRINT is selected, the[...]

151 Maintaining and Transporting the Printer | 151 3. Select one of the following, then press OK : • ON: PERIODICALLY —The printer periodica lly checks its nozzl es and runs a cleaning cycle if necessary (default). • ON: EVERY JOB —Th e printer automatically checks its nozzles and runs a cleaning cycle if necessa ry before each print job. T[...]

152 152 | Maintaining and Transporting the Printer 4. Press d until MAINTENANCE is selected, then press r . 5. Press d until CLEANING is selected, then press r . 6. Select one of the following, then press r : • NORMAL CLEANING— Press OK to start the cleaning cycle. • CLEAN COLOR PAIRS— Press r , select the color pair you want to clean, then[...]

153 Maintaining and Transporting the Printer | 153 3. Press u or d until HEAD ALIGNMENT is selected, then press r . PAPER THICKNESS is selected. 4. Press r two times, then select the paper type loaded in the printer and press OK . 5. Press l three times, then press d to select ALIGNMENT . 6. Press r to select AUTO , then press r again. UNI-D (uni-d[...]

154 154 | Maintaining and Transporting the Printer When the red B Ink Check light is flashing and INK LOW appears on the LCD screen, the indicated cartridge is almost expended. Make sure you have a replacement cartridge. Wh en the light stays on and REPLACE INK CARTRIDGE is displayed, the cartridge is expended. You must replace the cartridge before[...]

155 Maintaining and Transporting the Printer | 155 4. Then press in the cartridge you want to replace. The cartridge pops out. 5. Remove the expended ink cartridge from the printer. It’s a good idea to save your first set of expended cartridges so you can use them for transporting the printer, if necessary. 6. Make sure the replacement cartridge [...]

156 156 | Maintaining and Transporting the Printer 7. Hold the cartridge with the arrow pointing toward the printer. Then insert the cartridge into the slot until it clicks into place. Don’t force it in. 8. Close the ink cover. Once the cartridge is installed, the printer return s to its READY state. Note : If you can’t insert the cartridge smo[...]

157 Maintaining and Transporting the Printer | 157 Switching Black Ink Mode You can switch the black ink from Photo Black to Matte Bl ack or vice-versa by pressing the button on the control panel. • The Photo Black cartridge is ideal for printing photographic images on all media types. It is optimized fo r traditional photographic and ink jet-coa[...]

158 158 | Maintaining and Transporting the Printer Using Maintenance Mode Maintenance mode allows you to make special settings and perform maintenance procedures that may be needed occasionally. You can use maintenance mode to do the following: • Change the language or units of measurements used on the printer’s control panel menus. • Adjust [...]

159 Maintaining and Transporting the Printer | 159 • To run a super strong cleaning cycle, press d to highlight SS CLEANING , then press r to display EXECUTE . Press OK to start the cleaning cycle. • To return all control panel setting s to thei r default values, press d to highlight DEFAULT PANEL , then press r to display EXECUTE. Press OK to [...]

160 160 | Maintaining and Transporting the Printer 5. To remove the cutter cover, press in the tab and pull it down. 6. Loosen the screw using a cross-head screwdriver.[...]

161 Maintaining and Transporting the Printer | 161 7. Carefully remove the cutter. 8. Dispose of the cutter in accordance with local regulations. Installing the New Cutter Remove the new cutter from its pac kage, then follow these steps to install it: 1. Insert the new cutter into the holder . Make sure the cutter pin goes into the hole. W ARNING: [...]

162 162 | Maintaining and Transporting the Printer 2. Tighten the screw using a cross-head screwdriver. 3. Align the cover, then press it in until it clicks into place. 4. Press OK to finish the replacemen t process. The cutt er moves to home position. 5. Run the Cutter Adjustment from the Maintenance Menu on the control panel. After you print the [...]

163 Maintaining and Transporting the Printer | 163 Replacing the Maintenance Tank The maintenance tank s tores ink that gets flushed from the system during the initial ink charge and manual and automatic print head cleaning. When the tank is almost full, the message MAINTENANCE TANK NEARLY FULL appears on the LCD screen. When the tank is completely[...]

164 164 | Maintaining and Transporting the Printer 3. Grasp the handle at the bot tom of the tank (on the side of the printer) and gently pull out the maintenance tank. Then place it in the plastic bag included with the new tank. 4. Insert the new tank. Caution: Be careful not to spill ink from the maintenance tank when removing it. Hold it upright[...]

165 Maintaining and Transporting the Printer | 165 Cleaning the Printer To keep your printer working at its best, clean it if it becomes soiled. 1. If your prints are soiled by ink on the roller, load inexpensive roll paper and press d to feed the paper withou t printing on it. Press d several times until the paper is clean. 2. Turn off the p rinte[...]

166 166 | Maintaining and Transporting the Printer 5. If your prints are soiled on the back, wipe the blue area carefully. 6. If powdery dust has accumulated, use a toothpick or similar tool to remove it. 7. Remove the paper basket. Then clean away any dust or dirt around the leg assembly using a soft brush.[...]

167 Maintaining and Transporting the Printer | 167 8. If the outer case is dirty, clean it with a soft, clean cloth dampened with mild detergent. Keep the ink cartri dge compartments closed to prevent water from getting inside. 9. To wash the paper basket, remove the shafts, then machine wash with mild detergent and air dry. Transporting or Storing[...]

168 168 | Maintaining and Transporting the Printer 4. Open the front cover and reinstall the packing material that you removed from the print head during setup. Then close the cover. 5. Before you remove the printer from the stand, make sure the casters are locked. 6. Remove the two wing nuts and lock washers securing the printer to the stand (unde[...]

169 Maintaining and Transporting the Printer | 169 7. Lift the printer using the hand grip s where provided. (See the stickers located near the rear hand grips for the correct holding position.) 8. Keep the printer level while moving it. See page 170 for information about setting up the printer after transporting it. To ship the printer a longer di[...]

170 170 | Maintaining and Transporting the Printer 5. Release the front caster s. 6. Carefully roll the printer to its new location, then lock the casters. Setting Up the Printe r After Transportation Setting up the printer after transporting it is almost identical to setting it up for the first time. Keep in mind that the first time you st art pri[...]

171 171 As you use your printer, you may occasionally experience a problem. You can diagnose the problem following the guidelines in this chapter or check the FAQs at www.proimaging.epson.com. Then try the most likely solutions until the problem is fixed. This chapter provides inst ructions for the following: • Diagnosing problems • Checking er[...]

172 172 | Solving Problems Checking Error Messages and Lights The control panel includes various lights and an LCD screen to indicate the status of the printer: When your paper runs out, ink is low, or a problem occurs, a message appears on the LCD screen, and the ligh ts on the control panel come on or flash. The following table lists the messages[...]

173 Solving Problems | 173 CANNOT OPEN INK COVER Something is obstructing the indicated ink cover Remove the obstruction and press the button again. CLEANING ERROR AUTOMATIC HEAD CLEANING FAILED RETRY? YES NO Head cleaning did not clear the nozzles. Press to clear the error and run the head cleaning utility again. If cleaning doesn’t start, cance[...]

174 174 | Solving Problems INK CARTRIDGE ERROR REPLACE CARTRIDGE Ink cartridge(s) may have a bad contact or condensation. Remove and reinstall th e ink cartridge; if the error remains, replace the cartridge. See page 153. INK CARTRIDGE ERROR PLEASE INSTALL THE CORRECT CARTRIDGES You tried to install an ink cartridge that cannot be used with this pr[...]

175 Solving Problems | 175 NOT ENOUGH EMPTY SPACE REPLACE THE RIGHT SIDE MAINTENANCE TA NK The maintenance tank is too full for head cleaning. Replace the maintenance tank; see page 163. NOZZLE CHECK ERROR PRESS THE BUTTON Auto cleaning cannot be performed. Press the button to clear the error, then try cleaning again. If nece ssary, cancel cleaning[...]

176 176 | Solving Problems Auto Take-Up Reel Error Messages If you have the optional Automatic Take-Up Reel System, check the following list for error me ssages that might appear: PAPER SETT ING ERRO R CHECK THE PAPER SOURCE IN THE DRIVER SETT INGS AND LOAD PAPER CORRECTLY The paper source selected in the printer driver and the control panel do no [...]

177 Solving Problems | 177 Improving Print Quality You can often improve print quality by doing the following: • Run a nozzle check and cleaning cycle. See page 148 for instructions. • Align the print head. See page 152 for instructions. • When you send a print job, make sure your print options are set correctly. For more information, see pag[...]

178 178 | Solving Problems Your print is grainy, or has misregistration or ghosting . ◗ Check the ink indicators and light to see if you are low on ink. (If you replace ink cartridges with the printer turned off, the ink indicators will not be accurate.) Replace ink cartridges if necessary, as described on page 153. ◗ Run a nozzle check and cle[...]

179 Solving Problems | 179 Your pri nt has gaps or appears faint. ◗ Check the expiration date printed on each of the ink cartridges. If the cartridge is too old, replace it as described on page 153. ◗ Make sure the Media Type s etting in the printer software is correct. ◗ Run a nozzle check and cl eaning cycle (see page 148). ◗ Check the in[...]

180 180 | Solving Problems Solving Operational Problems If you can’t turn the printer on, if it stops printing unexpectedly, or if nothing prints, check the following: • Paper is loaded correctly. • The printer is plugged securely into a working electrical outlet that’ s not controlled by a switch or timer. • The interface cable is secure[...]

181 Solving Problems | 181 Solving Miscellaneous Printing Problems If your printouts are not what you expected, try the suggestions below: Nothing prints. ◗ Turn off the printer and computer. Make sure the interface cable is securely plugged in. Then restart the prin ter and computer. ◗ Make sure the interface cable meets the requirements; see [...]

182 182 | Solving Problems Blank paper is printed. ◗ Make sure your software is installed correctly and th e printe r is selected. ◗ Make sure the Paper Size setting in your printer software is correct for the paper you’ re using. ◗ Make sure the Paper Source setting in your printer software is correct . A ruled line on your print appears t[...]

183 Solving Problems | 183 Solving Paper Problems If paper feed or paper jam problems o ccur frequently, try one or more of the following solutions: • For roll paper, try adjusting the Paper Suction setting. See page 81 for more information. You can also adjust this setting through your printer driver. • For heavy or thick media, follow the ins[...]

184 184 | Solving Problems Fixing Paper Eject Problems If the paper is curled too tightly to ej ect properly, make sure the paper guides are attached to the printer. There ar e two paper guides for the Epson Stylus Pro 7890 and five for the Pro 9 890. Attach the guides to the bottom of the printer as shown: Do one of the following: • If you are f[...]

185 Solving Problems | 185 Clearing Paper Jams When roll paper gets jammed in the printer, printing stops and you see a PAPER JAM message on the LCD screen. Follow these steps to clear a paper jam: 1. Cut the paper at the paper insertion slot. 2. Press the button to release the paper. 3. Rewind the paper.[...]

186 186 | Solving Problems 4. Open the front cover if necess ary. 5. Carefully pull down the jammed paper. Caution: To avoid damaging the printer, do not touch the cables around the print head or the roller, ink absorption pad, or ink tubes. 6. Close the front cover, if necessary. Press the P Power button to turn the printer off and then back on.[...]

187 Solving Problems | 187 Solving Problems With the Optional Auto Take-Up Reel If you have problems using the opti onal Auto Take-Up Reel, try these solutions: • Make sure you turned the printer off an d then on again after in stalling the Auto Take-Up Reel, and that the cable is securely connected to both the printer and Auto Take-Up Reel. • [...]

188 188 | Solving Problems Windows 1. Do one of the following: Wind ows 7 a n d Wi ndow s V is ta : Click > Control Panel > Uninstall a program . Select EPSON Printer Soft ware in the program list. Win dow s XP : Click Start > Control Panel > Add or Remove Programs. Select EPSO N Printer Software in the program list and click Change/Rem[...]

189 189 Clearing Stored Print Information Your Epson printer stores various pr int information for the last 10 jobs printed, such as print job name, computer name, date, time, number of prints, etc. If you wish to clear this information (for example, before selling your Epson printer to another party), you may do so by running the printer’s nozzl[...]

190 190 | Specifications Electrical Check the label on the back of your printer for voltage information. Dimensions and Weight Printer Interfaces • USB (1.1 and 2.0 compatible) • Ethernet 10/100 BaseT Specificatio n Description Input volta g e ra n ge 90 V to 264 V Rated frequency rang e 50 to 60 Hz Input frequency range 49.5 to 60.5 Hz Rated c[...]

191 Specifications | 191 Safety Approvals Media Roll Paper Saf et y s ta nd ard s UL 60950-1 CSA 22.2 No. 60 950-1 EMC FCC part 15 subpart B, class B CAN/CSA-CEI/IEC CISPR 22 Class B Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot attest to the quality of any non-Epson br[...]

192 192 | Specifications Epson Roll Paper Information and ICC Profiles Paper name Thicknes s Borderless printing recommended Core diameter ICC profile* Premium Glossy Photo Paper (250) 10 mil (0.27 mm) Yes 3 inch Pro9890_9908_7890_7908_Prem ium GlossyPhotoPaper250_PK.icc Premium Semigloss Photo Paper (250) 10 mil (0.27 mm) Yes 3 inch Pro9890_9908_7[...]

193 Specifications | 193 * Profiles ending with PK are for use with Photo Black ink; those with MK are fo r use with Ma tte Black ink. Watercolor Paper - Radiant White 11 mil (0.29 mm) No 3 inch Pro9890_9908_7890_7908_Waterco lor PaperRadiantWhite_PK.icc Pro9890_9908_7890_790 8_Watercolor PaperRadiantWhite_MK.icc Enhanced S ynthetic Paper 5 mil (0.[...]

194 194 | Specifications Cut Sheets Epson Cut Sheet Paper Sizes Weight range 17 lb (64 g/m 2 ) bond up to posterboard Size group Size name M easureme nts A Series A4 8.3 × 11.7 inches (210 × 297 mm) A3 11.7 × 16.5 inches (297 × 420 mm) Super A3/B 13 × 19 inches (329 × 483 mm) A2 16.5 × 23.4 inches (420 × 594 mm) A1 23.4 × 33.1 inches (594 [...]

195 Specifications | 195 US-ARCH ARCH A 9 × 12 inches (229 × 305 mm) ARCH B 12 × 18 inches (305 × 457 mm) ARCH C 18 × 24 inches (457 × 610 mm) ARCH D 24 × 36 inches (610 × 910 mm) ARCH E* 36 × 48 inches (910 × 1219 mm) B Series B5 7.2 × 10.1 inches (182 × 257 mm) B4 10.1 × 14.2 inches (257 × 364 mm) B3 14.2 × 20.3 inches (364 × 515 [...]

196 196 | Specifications * Epson Stylus Pro 9890 only Others — 24 × 30 inches (610 × 762 mm) — 30 × 40 inches* (762 × 1016 mm) — 36 × 44 inches* (914 × 1118 mm) — 11.8 × 15.7 inches (30 × 40 cm) — 15.7 × 23.6 inches (40 × 60 cm) — 23.6 × 35.4 inches (60 × 90 cm) Size group Size name M easureme nts[...]

197 Specifications | 197 Epson Cut Sheet Paper Information and ICC Profiles * PK profiles are for Photo Black ink; MK profiles are for Matte Black ink. Paper name Thickness ICC profile* Premium Photo Paper Semi-gloss 10 mil (0.27 mm) Pro9890_9908_7890_7908_Premi um SemiglossPhoto Paper_PK.icc Premium Photo Paper Glossy 10 mil (0.27 mm) Pro9890_9908[...]

198 198 | Specifications Printable Area Default roll paper margins are 0.59 inch (15 mm) top and bottom, and 0.12 inch (3 mm) right and left. Using the menu system, you can set all the margins to 15 mm or 3 mm, or set the top marg in to 35 mm. Se e page 213 for details. The borderless printing feature allows edge-to-edge printing on some me dia. In[...]

199 199 If you want to print multiple images on roll paper and have the printouts rolled up automatically, you can use the optional Auto Take-Up Reel (Epson Stylus Pro 9890 onl y). To install the Auto Take-Up Reel, follow the instructions in the manual that came with it. You can wind your printed media either forward (with the printed surface outsi[...]

200 200 | Using the Optional Auto Take-Up Reel Loading Roll Paper On to the Take-Up Reel Before you load roll paper onto the take-up reel core, check the following: • Turn off the Auto Take-Up Reel to avoid injury. • Make sure that the leading edge of the roll paper is stra ight. 1. Plug in the power cord. 2. Make sure the printer is on and th [...]

201 Using the Optional Auto Take-Up Reel | 201 Winding Prints Forward 1. Tape the leading edge of the p aper to the take-u p reel core in three places. 2. Press the d button to feed the paper forward and create some slack. 3. Set the Manual switch on the Auto Take-Up Reel to Forward and hold it long enough to take up at least three turns of paper o[...]

202 202 | Using the Optional Auto Take-Up Reel Winding Prints Backward 1. Wind the bottom of th e roll paper arou nd the back of the reel as shown below, then tape the leading edge of the paper to th e reel in three places. 2. Press the d button to feed the paper forward and create some slack. 3. Set the Manual s wi t c h o n t h e A u t o T a k e [...]

203 Using the Optional Auto Take-Up Reel | 203 Printing Using the Auto Take-Up Reel Once the Auto Take-Up Reel is installed and paper is attached to it, you can use it to take up your prints. 1. Set the Auto switch to Forward or Backward , depending on how you set up the paper. 2. Send a print job to the printer. The Auto Take-Up Reel takes up the [...]

204 204 | Using the Optional Auto Take-Up Reel 5. To remove your prints, turn the lever to unlock the reel, and then slide it left. Support the reel with one hand to keep it from falling. 6. Remove the take-up reel core from the paper stop on both ends of the reel. Reversing the Paper Stops for a 2-in ch Paper Reel Core You can use a 2-inch roll pa[...]

205 Using the Optional Auto Take-Up Reel | 205 2. Reverse the paper stop so that the smaller knob is on the outsid e. Then pinch the clip and reinstall the paper stop on the drive unit. 3. Remove the paper stop from the movab le unit by pinching the knob.[...]

206 206 | Using the Optional Auto Take-Up Reel 4. Reverse the paper stop so that the smaller knob is on the outsid e. Then pinch the knob and reinstall the paper stop on the movable unit. Installing a Take-Up Reel Core 1. Make sure the lock lever is released. Then slide the movable paper stop all the way to the left.[...]

207 Using the Optional Auto Take-Up Reel | 207 2. Slip one end of the take-up reel co re over the paper stop on the drive unit. 3. Insert the pape r stop on the mova ble unit into the other end of the core.[...]

208 208 | Using the Optional Auto Take-Up Reel 4. Turn the lever to the front to lock the movable unit.[...]

209 209 This Appendix summarizes the functions of the control panel’s lights and buttons (below), describes the inform ational messages and icons you may see on the LCD screen (see page 212), and lists the available menu settings (see page 213). Control Panel Buttons and Lights Buttons Button Description P Power Turns the printer on and off Pause[...]

210 210 | Control Panel d Paper feed Down Feeds the paper forward. Press and hol d to feed paper faster. When paper is un lo cked, reduces paper suction Changes setting parame ters within menu mode u Paper feed Up Feeds the paper backward When paper is unlocked, increases paper suction Changes setting parame ters within menu mode OK Executes settin[...]

211 Control Panel | 211 Lights See “Checking Error Messages and Lights” on page 172 for instructions on responding to problems indicated by the pri nter lights . Light Description P Power On: printe r is turned on Flashing: printer is printing or shutting down Off: printer is turned off Pause/reset On: printer is paused, in Menu mode, or has an[...]

212 212 | Control Panel LCD Screen Icons Icon Description Paper Source icons Sheet Roll paper with Auto Cut On Roll paper with Auto Cut Off Platen Gap icons Widest Wider Wide Narrow Roll paper icon s Displays when a non-default ROLL PAPER MARGIN setting is selected in the PRINTER SETUP menu; see page 213 for details Displays when the ROLL PAPER CO [...]

213 Control Panel | 213 Menu Setting Summary Press the Menu button to enter menu mode and select the settings summarized here. Menu setting Description PRINTER SETU P menu PLATEN GAP Ad justs the distance from the print head to the paper; see page 75 for details. STANDARD for most printing WIDE or WIDER if images are smeared NARROW for thin paper W[...]

214 214 | Control Panel TEST PRINT menu NOZZLE CHECK Prints a nozzle check pattern; see page 150 for details. STATUS SHEET Prints a sheet showing the status of various printer parts and settings; see page 146 for details. NETWORK STATUS SHEET Prints a sheet showing th e network settings; see the on-screen Network Guide for details. JOB INFORMATION [...]

215 Control Panel | 215 PAPER SETUP menu (see page 57 for details) ROLL PAPER REMAINING Sets up t he automatic media tracking and identification system. When this setting is ON , you can also set the ROLL PAPER LENGTH and ROLL LENGTH ALERT to keep track of the remaining paper. See page 60 for details. PAPER TYPE Selects the media type loaded in the[...]

216 216 | Control Panel PAPER SUCTION Adjusts the suction pressure when printing on thin paper or backlight film. STANDARD –1 to –4 SET ROLL PAPER TENSION Raises the tension to prevent wrinkles when printing on cloth or thin paper. STANDARD HIGH HIGHER REMOVE SKEW Reduces paper skew. HEAD ALIGNMENT me nu (s ee page 152 for details) PAPER THICKN[...]

217 217 A Accessories, 12 Adobe Photoshop, 137 to 143 Advanced Black and White Photo Mac OS X, 99 to 101 Windows, 123 to 125 Aligning print head, 152 to 153 Always spool RAW datatype setting, 134 Auto Cut setting Mac OS X, 96 Windows, 119 Auto Rotate setting, Windows, 119 Automatic media tracking, 60 Automatic Take-Up Reel, optional ordering, 12 pr[...]

218 218 | Index Custom Preset Mac OS X, 101 to 102 Windows, 129 to 130 Cut sheet paper loading, 72 to 73 supported sizes, 194 to 196 Cutter cutting paper manu ally, 68 ordering replacement, 12 replacing, 159 to 162 D Date and time setting, 157 Default settings, rest or ing, 158 to 159 Deleting print jobs Mac OS X, 103 Windows, 132 Depth of printer,[...]

219 Index | 219 LFP Remote Panel, 52 to 53 Lights, control panel, 19, 172, 209 to 211 Loading cut sheet paper, 72 to 73 roll paper, 57 to 67 M Mac OS X advanced media control setti ngs, 94 to 95 basic print options, 87 to 93 black and white photos, 99 to 101 borderless printing, 86, 87 to 90 canceling print jobs, 103 checking printer status, 147 co[...]

220 220 | Index Paper configuration settings, 81 to 83, 94 to 95, 125 to 128, 179 custom size, 87 to 90, 108, 117, 120 to 121 cut sheet, see Cut sheet paper cutting manually, 68 Epson, 55 to 57 handling, 55 to 83 icons, 212 jams, 185 to 186 light, 172, 211 Mac OS X options, 87 to 90 non-Epson, 81 to 83 ordering, 55 printable area, 198 problems, 183[...]

221 Index | 221 Printer cable, 13, 48 checking status, 132 to 135, 145 to 147 cleaning, 165 connecting, 48 to 49 default settings, restoring, 158 to 159 dimensions, 190 firmware update, 52 to 54 maintaining, 145 to 1 67 monitoring, 132 to 135, 147 mounting on stand, 26 moving, 167 to 170 parts, 18 plugging in, 45 setting up, 21 to 45 software, inst[...]

222 222 | Index Roll paper cannot be cut, 182 cutting manually, 68 loading, 57 to 67 Mac OS X se ttings, 96 to 97 ordering adap t e rs , 12 printable area, 198 remaining, 60 removing from printer, 69 to 71 Save Roll Paper setting, 97, 117 tracki ng , 60 trim lines, 68, 97, 11 9 Windows settings, 116 to 119 S Safety approvals, 191 instructions, 15 t[...]

223 Index | 223 Windows basic print options, 109 to 111 black and white photos, 123 to 125 borderless printing , 108 , 116 to 121 canceling print jobs, 132 checking printer status, 147 color management, 114 to 116, 123 to 125, 141 to 143 custom paper size, 108, 117, 120 to 121 custom presets, 129 to 130 installing software, 50 to 52 layout options,[...]

224 224 | Index[...]