Epson R2400 manual

User’s Guide[...]

Copyright Notice All rights reserved. No part of this publication may be reproduc ed, stored in a retrieval system, or tran smitted in any form or by any means, elec tronic, mechanical, phot ocopying, recording, or ot herwise, without the prior written permission of Seiko Epson Corporation. The in form ation contained herein is designed only for us[...]

Contents 3 Contents Welcome! 7 About Exif Print 8 About Your Software 8 About Your Documentation 9 Viewing the On-screen Reference Guide 10 Loading Paper 11 Loading Paper in the Sheet Feeder 12 Loading Special Paper in the Sheet Feeder 14 Loading Multiple Sheets of Matte Paper 15 Loading Special Paper in the Single Sheet Guide 16 Loading Roll Paper[...]

4 Contents Windows 50 Mac OS X 51 Managing Color With Profiles 53 Printing With a Color Profile 53 Solving Color Management Problems 62 Printing a Custom Profile Test Target 62 Creating a Custom Profile 66 Easy Printing With Photoshop Elements 3.0 67 Matching Black Ink to Paper Type 69 Swapping the Black Ink Cartridges 70 Confirming the Swappe d Ca[...]

Contents 5 Solving Problems 91 Printer Parts 92 Printer Buttons 93 Printer Lights 94 Diagnosing Printer Problems 94 Running a Printer Check 96 Problems and Solutions 97 Setup and Software Installation Problems 97 Printer Problems 98 Quality Problems 99 Paper Problems 101 Miscellaneous Problems 103 Uninstalling and Reinstalling Printer Software 104 [...]

6 Contents[...]

7 Welcome! Your Epson Stylus ® Photo R2400 gives you beautiful ar chival prints on a wide variety of glossy and matte papers in many sizes. Your outstanding printouts result from these advanced features: ■ Nine individually replaceable Epson ® ink cartridges let you print at up to 5760 × 1440 dpi (dots per inch). ■ Large gamut, pigment-based[...]

8 Welcome! About Exif Print The Exif (Exchangeable Image File) Print format includes information about your digital camera settings in JPEG/TIFF file s so your printer and application can use them to create accurate print settings. Most digital cameras store Exif Print information such as shutter speed, metering, flash, and exposure settings, resol[...]

Welcome! 9 About Your Documentation To set up your printer and install its software, see the Start Here sheet. This book contains system requirements , important safety information, your warranty, and instructions on: ■ Loading all types of paper ■ Printing with Windows or Mac OS ® X ■ Maintaining the printer ■ Troubleshooting Please follo[...]

10 Welcome! Viewing the On-screen Reference Guide Follow the instructions on the Start Here sheet to install the on-screen Reference Guide , if you haven’t already. Note: You need a brow ser—such as Micros oft ® Internet Explore r 4.0 or later, Safari™ 1.0 or later, Mo zilla™ Firefox ™ 1.0 or later, or Netsc ape ® Navigator ® 3. 0 or l[...]

11 Loading Paper You can load a variety of paper types in y our printer, as described in these sections: * This matte paper requires the matte sheet support when loading mul tiple sheets larger than letter-size; smaller paper can be loaded witho ut it. See page 15 for instructions. Paper/Media Where to load See page Plain paper Epson Premium Bright[...]

12 Loading P aper Loading Paper in the Sheet Feeder 1. Open the paper support and pu ll up the support extensions. 2. Push in the bottom of the output tray. The tray opens and moves up.[...]

Loading Paper 13 3. Pull out the output tray extension. 4. Place your paper in the printer and slid e it against the right side of the sheet feeder. Check the following as you load paper: ■ Always load the short edge first, even for printing landscape-oriented documents. ■ Load the printable side face up. It’s usually whiter or brighter than [...]

14 Loading P aper Loading Special Paper in the Sheet Feeder You can load these Epson inkjet papers in the sheet feeder as follows: * This matte paper requires the matte sheet support when loading mul tiple sheets larger than letter-size; smaller pape r can be loaded without it. See page 15 for instructions. If the special paper has a cut corner, lo[...]

Loading Paper 15 Loading Multiple Sheets of Matte Paper If you are loading multiple sheets of the foll owing papers in sizes larger than letter (8.5 × 11 inches), attach the matte sheet support to the top of the sheet feeder to help separate the sheets of paper and prevent misfeeds: ■ Epson Enhanced Matte Paper ■ Epson Matte Paper Heavyweight [...]

16 Loading P aper 2. Place the hook on the back of the ma tte sheet support over the paper suppo rt extension, and hold the top extension with one hand while sliding the matte sheet support all the way down. 3. Load your paper as described on page 14. Note: Remove the matte sheet support wh en you load other types of p aper. Loading Special Paper i[...]

Loading Paper 17 2. Slide the roll paper edge guide all the way to the right. 3. Line up the notches on the single sheet guide with the slots on the back of the printer and insert them as shown. Then in sert the tabs on the top of the guide into the slot beneath the printer cover. 4. Turn on the printer (the printer must be on to load paper in the [...]

18 Loading P aper 5. Insert one sheet of paper against the rig ht edge, then slide the edge guide against the sheet. 6. Guide the paper into the slot and feed it into the printer until the paper meets resistance.[...]

Loading Paper 19 7. Maintain constant pressure against the pa per until the printer pulls it in slightly. Let go of the paper to allow the printer to adjust the paper position. 8. Open the printer cover and look down into the printer to make sure the paper is straight. If the paper is crooked, press the z roll paper button for three seconds to back[...]

20 Loading P aper Loading Roll Paper You can load 4-inch, 8.3-inch, or 13-inch wide roll paper for printing multiple photos or panoramics, with or without borders. Tip: It’s a good idea to check your ink levels before loadin g and printing on roll paper (see page 83). If you need to replace a cartrid ge with roll paper load ed, you should remove [...]

Loading Paper 21 5. Place the roll paper on the holders as sh own, then remove the tape and protective paper from the end of the roll. 6. Make sure the end of the paper is cut stra ight across, with 90° corners. If the end is cut diagonally, you may have problems feeding the paper. 7. If the paper curls at the end, roll it backwards between a fold[...]

22 Loading P aper 8. Insert the left roll paper holder (marked with an orange triangle) into the far left slot (also marked with an orange triangle). Then insert the other holder into the corresponding slot on the right. 9. Load the paper part of the way into the ro ll paper feeder (under the white rollers), then slide the right roll paper edge g u[...]

Loading Paper 23 10. Push the paper into the feeder until th e paper meets resista nce. Maintain pressure on the paper until the printer feeds the paper automatically. Note: You may need to reload canvas or th icker roll media to ensure accurate paper regis tration. When loading PremierArt Water-Resistant Canv as, leave some slack between the roll [...]

24 Loading P aper Loading Thick Media in the Front Path You can load media 1.0 - 1.3 mm thick into the front path, in sizes from 8 × 10 inches to A3+. Note: Since the media fe eds through the pr inter from the fr ont to the rear , make sure there is enough space be hind the printer for th e media to move co mpletely through the pr inter. 1. Turn o[...]

Loading Paper 25 6. Insert the media two to th ree inches into the printer, and push the left edge guide against the media’s edge. Maintain slight pressure on the guide while inserting the media the rest of the way into the printe r. Stop when the front edge of the media is aligned with the arrow on the right side. 7. Press the ) paper button. Th[...]

26 Loading P aper[...]

27 Printing From Start to Finish Follow the steps in these sections to pri nt using your printer’s basic features: ■ “Basic Printing in Windows” on page 28 ■ “Customizing Your Windows Print Settings” on page 31 ■ “Basic Printing With Mac OS X” on page 33 ■ “Customizing Your Macintosh Print Settings” on page 39 ■ “Selec[...]

28 Printing From Start to Finish Basic Printing in Windows Follow the steps below to print a document or image using the basic printer settings. For roll paper printing, see page 43. For borderless printing, see page 49. 1. From the File menu, click Print . You see a Print window like this one: 2. Make sure EPSON Stylus Photo R2400 is selected. 3. [...]

Printing From Start to Finish 29 5. Select one of these document ty pes as the Quality Option setting: ■ Draft : For rough drafts with reduced print quality ■ Text : For text-only documents (like letters) with good print quality ■ Text & Image : For documents with text and images with higher print quality ■ Photo : For photos and graphi[...]

30 Printing From Start to Finish Note: For more informatio n about printer settings, click the ? or Help butto n. For additional print settings, click the Advanced button at the bottom of the screen and see page 31 for details. 11. Click OK . You return to the Print window. 12. Click OK or Print to start printing. During printing, this window appea[...]

Printing From Start to Finish 31 Customizing Your Windows Print Settings Follow these steps to print a document or image using advanced printer settings: 1. On the Main tab, click the Advanced button in the bottom right corner. 2. Click Continue . The Basic settings change to the Advanced settings: Note: If you want to use the Advanced scre en each[...]

32 Printing From Start to Finish ■ Advanced B&W Photo : Lets you access Color Toning, Toning, and other image adjustments when printing bl ack and white images. Choose a preset Color Toning with the menu or crea te a custom set ting by clicking Settings . See “Advanced Black & White Photo Pr inting” on page 73 for more details. Note: [...]

Printing From Start to Finish 33 5. Select the following page la yout settings as necessary: Note: For more information on pr inter settings , or instructions o n saving them as a group so you can reuse them later, click the Help or ? button. 6. Click OK to save your settings, return to the Print dialog bo x, and print. Basic Printing With Mac OS X[...]

34 Printing From Start to Finish 2. Open the Format for menu and select yo ur printer. 3. Open the Paper Size menu and select the size of the paper you loaded. Then select the source setting from the submenu for that size. ■ For prints on paper loaded in the shee t feeder with borders around the image, select just a paper size in the menu or subm[...]

Printing From Start to Finish 35 ■ For prints made on thick media loaded into the front path, choose Manual - Front as the source. For roll paper printing instructions, see page 43. For details on borderless printing, see page 49. Caution: When printing non-bo rderless print jobs using a cust om paper size, make sure the selected size matches th [...]

36 Printing From Start to Finish 8. Select Print Settings from the pop-up menu. You see your basic print settings: 9. Select the type of paper you loaded as the Media Type setting; see page 41. Note: If you can’t choose you r paper type, chec k your Page Setup sett ings to make sure you selected the correct pape r size and source; s ee page 34, o[...]

Printing From Start to Finish 37 13. You can also choose these o ptions in the pop-up menu: ■ Copies & Pages , to select the number of copies or a page range ■ Layout , to select page layout options ■ Output Options , to save your print job as a PDF file ■ Scheduler , to specify a time for a document to print ■ Paper Handling , to rev[...]

38 Printing From Start to Finish 15. To monitor the progress of your print job, click your printer’s icon or the Print Center icon when it appears in the dock. Then double-click Stylus Photo R2400 . You see this screen: 16. Monitor the progress of your print job or do one of the following: ■ Click the print job, then click Delete to delete the [...]

Printing From Start to Finish 39 Customizing Your Macintosh Print Settings Follow these steps to print a document or image using advanced printer settings: 1. From the File menu, select Print . 2. Select Print Settings from the pop-up menu. 3. To access advanced settings, click Advanced . 4. In addition to the basic settings, yo u can select these [...]

40 Printing From Start to Finish 5. To select Color Manage ment options, select Color Management from the pop-up menu. Select Color Management options as follows: ■ Color Controls : Lets you adjust the Bright ness, Contrast, Saturation, Gamma, and cyan, magenta, and yellow le vels in your printout. (Click the Advanced Settings arrow to access the[...]

Printing From Start to Finish 41 Selecting the Correct Paper Type Select the correct Type or Media Type setting so your printer knows what kind of paper you’re using and adjusts the ink cove rage accordingly. Certain paper types may be unavailable depending on which black in k cartridge is installed. See “Matching Black Ink to Paper Type” on [...]

42 Printing From Start to Finish[...]

43 Printing Special Photos When you need to print photos using th e special Stylus Photo R2400 printing features, follow the instruc tions in these sections: ■ “Printing on Roll Paper” below ■ “Printing Borderless Cut Sheets” on page 49 ■ “Managing Color With Profiles” on page 53 ■ “Easy Printing With Photoshop Elements 3.0”[...]

44 Printing Special Photos Selecting Roll Paper Print Settings Follow the steps in one of these sections to select your roll paper print settings: ■ “Windows” below ■ “Mac OS X” on page 45 Windows 1. Start your print application, open your photo file, and resize it as necessary. 2. Open the File menu, click Print , then click Properties[...]

Printing Special Photos 45 7. Select the roll paper settings, including whether to print a page frame, based on the type of printing you’re doing, then click OK : 8. Click OK . 9. Click OK or Print . Follow the steps on page 47 to remove your printed photos. Mac OS X 1. Start your print application, open your photo file, and resize it as necessar[...]

46 Printing Special Photos 4. Open the Paper Size menu and sele ct your photo si ze. Then select a Roll Paper or Roll Paper - Borderless setting from the submenu for that size. To print without a border between photos, choose a Roll Paper - Borderless Banner setting for your photo size. Make sure the width of your photo is 4, 8.3, or 13 inches maxi[...]

Printing Special Photos 47 11. Choose Roll Paper Option from the pop-up menu. 12. Select the roll paper settings, including whether to include a page frame, based on the type of printing you’re doing. 13. Click Print . 14. Follow the steps below to remove your printed photos. Removing Your Printed Photos 1. Press the z roll paper button once to f[...]

48 Printing Special Photos Removing and Storing Roll Paper 1. Press the z roll paper button for three seconds. The paper feeds backwards out of the printer. (If it doesn’t feed all the way out, repeat this step.) 2. Turn the knobs to roll the rest of the paper onto the holder. Then press the ) paper button to turn off the ) paper light. 3. Pull t[...]

Printing Special Photos 49 Printing Borderless Cut Sheets You can print your photos with no margin s, extending the image all the way to the edges of the page. Although borderless printing is a bit slower, you g et beautiful portraits and enlargements, without trimming, on these papers: ■ Epson Premium Glos sy Photo Paper ■ Epson Matte Paper He[...]

50 Printing Special Photos Follow the steps in one of these sections to print BorderFree photos on cut sheet paper: ■ “Windows” below ■ “Mac OS X” on page 51 Windows 1. Start your print application and open your photo file. 2. Open the File menu, click Print , then click Properties or Pref erences . 3. Select Photo or Best Photo as the [...]

Printing Special Photos 51 Mac OS X 1. Start your print applicatio n and open your photo file. 2. From the File menu, select Page Setup . 3. Open the Format menu and select your printer. 4. Open the Paper Size menu and select the paper size for the paper you loaded. Then select a Sheet Feeder - Borderless setting from the submenu. 5. Select one of [...]

52 Printing Special Photos 9. Select Print Settings from the pop-up menu. 10. Select the type of paper you loaded as the Media Type setting. See pag e 41 for details. Note: If you can’t choose you r paper type, ch eck th e Paper Size settings on the Page Setup w indow to ma ke sure you s ele cted the correct pape r size and source, or that you ha[...]

Printing Special Photos 53 Managing Color With Profiles Follow the steps in this section to use color profiles for printing with Adobe Photoshop (the instructions cover Photoshop 7, CS, and CS2). Carefully follow the instructions in these sections for the best results: ■ “Printing With a Color Profile” below ■ “Solving Color Management Pr[...]

54 Printing Special Photos 5. If you see the message shown below, select Use the embedded profile (instead of the working space) and click OK . It is generally best to use the embedded profile. 6. If you see the message shown below, select Assign working RGB: Adobe RGB (1998) and click OK . 7. When your image appears, eva luate the color balance an[...]

Printing Special Photos 55 Selecting Your Print Settings 1. Select File > Page Setup . 2. Click the Printer button. You see this window: 3. Make sure your printer is selected, then click OK . 4. Select the size of your paper as the Size setting. 5. Select the orientation of your image. 6. Click OK .[...]

56 Printing Special Photos 7. Select File > Print with Preview . If you see this window, click More Options . 8. Select Color Management from the pull-down menu: 9. Under Options: Color Handling, select Let Photoshop Determine Colors . 10. Under Options: Printer Profile, select a profile for your printer and the paper you’ll use for the print.[...]

Printing Special Photos 57 12. Select the Use Black Point Compensation checkbox. Printing Your Co lor-Managed Photo 1. Click the Print button. 2. Make sure your printer is selected and click the Properties button. 3. Select the Best Photo or PhotoRPM setting as the Quality Option. (If you are using an Epson Premium ICC profile, set the Print Qual i[...]

58 Printing Special Photos 8. Click the Off (No Color Adjustment) button. Note: Make sure that you select Off (N o Color Adjustment ) . If you don’t, the printer driver will apply additional co rrection to the image data, producing inaccurate results. 9. Click OK . 10. Click OK to print your photo. Mac OS X Opening Your Im age 1. Open Adobe Photo[...]

Printing Special Photos 59 6. If you see the message shown below, select Assign working RGB: Adobe RGB (1998) and click OK . 7. When your image appears, evaluate the colo r balance and contrast as displaye d on your monitor. If they need improvement, select Image > Mode > Assign Profile . Select one of the following as the Profile setting: ?[...]

60 Printing Special Photos 3. Click Color Management from the pop-up menu: 4. Under Options: Color Handling, select Let Photoshop Determine Colors . 5. Under Options: Printer Profile, select a profile for your printer and the paper you’ll use for the print. Note: The Epso n Premium ICC profiles can be iden tified with the su ffix “.icc,” for [...]

Printing Special Photos 61 Note: For printouts on Epson Prem ierArt Water Resi stant Canv as, select Premium Luster Photo Paper for t he paper type setting. Addit ionally, ensure the Photo Black ink cartridge is installed - se e “Matc hing Black Ink to Paper Type” on page 69 . 5. Click the Advan ced button. 6. If you are using an Epson Premium [...]

62 Printing Special Photos Solving Color Management Problems If you selected the wrong combination of source profile, printer profile, and color management settings, you’ll get unexpe cted results. Try these solutions: ■ If your printed image is darker than e xpected and/or has a strong yellow-brown cast, you probably turned off color managemen[...]

Printing Special Photos 63 5. Select Same as Source as the Print Space: Profile setting. 6. Click the Page Setup button. You see this window: 7. Select Stylus Photo R2400 from the Format for menu. 8. Select the appropriate Paper Size and Orientation settings, then click OK . 9. Click the Print button. 10. Select your printer from the Printer menu, [...]

64 Printing Special Photos 11. Select the Media Type setting for the profile you’re printing. 12. Click the Advanced button. 13. Select your desired level as the Print Quality setting. 14. Turn off the High Speed setting. 15. Select Color Management from the pop-up menu. 16. Select Off (No Color Adjustment) . 17. Click Print to print your test ta[...]

Printing Special Photos 65 Windows 1. Open Adobe Photoshop and open the pr ofile target file provided by your profile-building software manufacturer. 2. If you see a missing profile screen, select Leave as is (don’t color manage) . 3. Select File > Print with Preview . 4. In the Print window, click the Show More Options checkbox, then choose C[...]

66 Printing Special Photos 12. Click the ICM button under Color Management. 13. Click the Off (No Color Adjustment) button. 14. Click OK . 15. Click OK to print your test target. 16. Repeat these steps to print a test targ et for each paper type and Quality Option setting you plan to print with. Creating a Custom Profile If you’re creating a cust[...]

Printing Special Photos 67 Easy Printing With Photoshop Elements 3.0 If you are using Adobe Photoshop Elem ents 3.0 with Windows, you can take advantage of the Epson EasyPri nt interface when you’re ready to print. It lets you select your basic settings d irectly from the Print window, so you don’t need to open the Properties or Preferences win[...]

68 Printing Special Photos 5. Select Print from the File menu. You see the Epson EasyPrint interface: 6. Change your print settings as necessary. 7. Click Print to start printing. Select EPS ON Stylus Photo R2400 Select your paper type Choose your paper size and orientation Click here for borderless printing Select other print settings Click here f[...]

Printing Special Photos 69 Matching Black Ink to Paper Type In order to generate the best output on a wide variety of paper types, your printer can use either the Matte Black (T059820) or Ph oto Black (T059120) ink cartridge. Only one can be installed in the printer at an y time, but you can swap these cartridges depending on your paper type. Both [...]

70 Printing Special Photos Swapping the Black Ink Cartridges Be sure you have the othe r black cartridge handy before you begin. Once you start replacing a cartridge, you must comp lete all the steps in one session. You can replace a cartridge whether the red H ink light is off, flashing, or on. 1. Make sure the printer is turned on (the green P po[...]

Printing Special Photos 71 8. Press the cartridge down un til it clicks into place. 9. Close the cartridge cover, press down on the top until it clicks, then close the printer cover. 10. Press the H ink button. The printer begins charging the new cartridge. The green P power light and red H ink lights flash and the printer makes noise. Charging tak[...]

72 Printing Special Photos 3. Verify the new black ink cartridge is selected. Click OK . 4. Click OK in the Optional Ink Cartridg e Notification dialog box. 5. Click OK in the Properties window. Macintosh 1. Close any printing programs you may have open. 2. Open the Printer Setup Utility (OS X 10.3 through 10.4) or Print Center (OS X 10.2). 3. Sele[...]

Printing Special Photos 73 6. Close the EPSON Printer Utility window. Advanced Black & White Photo Printing The Advanced B&W (Black and White) Photo mode allows you to easily produce neutral and toned black-and-white prints using your Epson driver and offers an alternative black and white workflow. Advanced B&W Photo mode also provides [...]

74 Printing Special Photos 5. Click Advanced B&W Photo in the Color Management section. 6. Select a Color Toning opti on from the menu, or click Settings to create a customized Toning option. If you click Settings , the following window appears: Select Advanced B&W Photo Then choose a preset Color Toning option, or click Settings to customi[...]

Printing Special Photos 75 7. You can adjust the following settings: ■ Color Toning: Allows you to add tone (hue) to your black and white output. The default is Neutral, which will provid e you with a neutral tonal scale print. You can also choose othe r popular presets such as Cool, Warm, and Sepia. Note that the presets will affect the ta rget [...]

76 Printing Special Photos 5. Select Print Settings from the pop-up menu. Select the appropriate Media Type setting for your printout. 6. Select Advanced B&W Photo from the Color menu. Uncheck High Speed . 7. Select Color Management from the pop-up menu.[...]

Printing Special Photos 77 8. You can adjust the following settings: ■ Color Toning: Allows you to add tone (hue) to your black and white output. The default is Neutral, which will provid e you with a neutral tonal scale print. You can also choose othe r popular presets such as Cool, Warm, and Sepia. Note that the presets will affect the ta rget [...]

78 Printing Special Photos[...]

79 Maintaining Your Printer Follow the instructions in this chapter to keep your printer working at its best and to prepare it for moving, if necessary: ■ “Cleaning the Print Head” below ■ “Replacing an Ink Cartridge” on page 82 ■ “Aligning the Print Head” on page 86 ■ “Cleaning the Printer” on page 88 ■ “Transporting th[...]

80 Maintaining Your Printe r Automatically Checking and Cleaning the Print Head The Auto Nozzle Check and Cleaning utility prints a nozzle check pattern that the printer then reads to see if you have any clogged nozzles. If clea ning is needed, the printer automatically cl eans the print head. 1. Make sure the printer is turned on but not printing,[...]

Maintaining Your Printer 81 Running the Head Cleaning Utility 1. Make sure the printer is turned on but not printing, and the red H ink light is off. (If the H ink light is flashing or on, you need to replace a cartridge; see page 82.) 2. Do one of the following: Windows : Right-click the icon on your taskbar (in the lower right corner of your scre[...]

82 Maintaining Your Printe r If the pattern has white lines or gaps (as shown below), click Clean to clean the print head again. If you don’t see any improvement after clea ning the print head three or four time s, check the solutions beginning on page 99. You can also turn the printer off and wait overnight—this allows any dried ink to so ften[...]

Maintaining Your Printer 83 Checking the Ink Supply To check your ink supply, do one of the following: ■ Windows : Double-click the icon on the Windows taskbar. You see a window like this: ■ Mac OS X : Choose Applications > EPSON Printer Utility > SP R2400 > EPSON StatusMonitor . You see a window like this: Click a cartridge image to d[...]

84 Maintaining Your Printe r You can purchase genuine Epson ink and pape r from an authorized Epson reseller. To find the nearest reseller, please call 800-GO-EPSON (800-463-7766). To purchase online, visit www.epsonstore.com (U.S. sales only). In Canada, please call (800) 463-7766 for reseller referral. Ink Cartridge Precautions Warning: Keep ink [...]

Maintaining Your Printer 85 4. Press in the tab on the back of the cartridge, lift it ou t of the printer, and dispose of it carefully. 5. Shake the new cartridge fo ur or five times before opening its package. (Do n’t shake it after it’s unwrapped.) 6. Remove the new cartridge from its package. 7. Slide the new cartridge into its slot. The sid[...]

86 Maintaining Your Printe r 11. Press the H ink button. The printer begins cha rging the ink delivery system. The green P power light and red H ink lights flash and the printer makes noise. Charging takes about 90 seconds. When it’s finished, the green P power light stops flashing and stays on. The red H ink light and the light(s) above the cart[...]

Maintaining Your Printer 87 Manually Aligning the Print Head 1. Make sure the printer is turned on but not printing. 2. Load letter-size Photo Quality Ink Jet paper. 3. Do one of the following: Windows : Right-click the icon on your taskbar (in the lower right corner of your screen). Select Print Head Alignment . Mac OS X : Open the Applications fo[...]

88 Maintaining Your Printe r Cleaning the Printer To keep your printer working at its best, you should clean it several times a year. 1. Turn off the printer, unplug the power cord, and disconnect the interface cable. 2. Remove all the paper, then use a soft brush to clean the paper feeders. 3. Clean the exterior of the printer with a soft, damp cl[...]

Maintaining Your Printer 89 Transporting the Printer If you move your printer some distance, yo u need to prepare it for transportation in its original box or a simila r one. Follow these steps: 1. Turn on the printer, and wait for the print heads to move right to the home position. 2. Turn off the printer, unplug the power cord, and disconnect the[...]

90 Maintaining Your Printe r[...]

91 Solving Problems See “Diagnosing Printer Problems” on page 94 to help determine what the cause of your printer problem may be. Then see these sections for solutions: ■ “Setup and Software Insta llation Problems” on page 97 ■ “Printer Problems” on page 98 ■ “Quality Problems” on page 99 ■ “Paper Problems” on page 101 ?[...]

92 Solving Probl ems Printer Parts[...]

Solving Problems 93 Printer Buttons The tables below summarizes the functions of the printer buttons. Button Uses P power Turns the printer on and off. Hold do wn the button unt il the P power light comes on or goes off. ) paper Loads or ejects paper. Resumes printing after a pape r-out or multip le-sheet-feed error. Clears paper error after unload[...]

94 Solving Probl ems Printer Lights The table below summarizes the functions of the printer ligh ts. To diagnose problems indicated by the printer lights, see below. Diagnosing Printer Problems First, check the printer’s lights (see below) or run a printer check (see page 96). Light Meaning Red ) pa per out On: printer is ou t of paper, multiple [...]

Solving Problems 95 Red ) p aper light on Your paper ran out, or mult iple sheets fed. Sheet Feeder : If pap er is out, load more paper and pr ess the ) paper button. If multiple sheet s fed, press the ) paper button to eje ct the paper, then tu rn your printer off and then on. For load ing instructions, se e page 12. Single Sheet Guide : See page [...]

96 Solving Probl ems Running a Printer Check You can run a printer check to determine whether a problem comes from the printer or some other source. 1. Turn off your printer and computer, then disconnect the printer’s interface cable. 2. Load letter-size paper in the sheet feeder. 3. Hold down the ) paper button, then press and release the P powe[...]

Solving Problems 97 Problems and Solutions Setup and Software Installation Problems The printer makes noise afte r ink cartridge installation. ■ When you install ink cartridges, the printe r must charge its print head for about two and a half minutes. Wait un til it’s finished (the green P power light stops flashing) before you turn off the pri[...]

98 Solving Probl ems Printer Problems Only the green P power light is on, but nothing prints. ■ Make sure the interface cable is securely connected at both ends and meets the system requirements on page 107. ■ Run a printer check as described on page 96. If the test page prints, make sure your software is installed correctly. ■ If you’re pr[...]

Solving Problems 99 Quality Problems You see banding (light lines). ■ Clean the print head; see page 79 for instructions. ■ Select a higher print quality and turn off High Speed mode; see page 31 (Windows) or page 39 (Macintosh). ■ Select the correct Type or Media Type setting for your paper; see page 41. ■ Make sure the printable side of t[...]

100 Solving Problems Your printout is faint or has gaps. ■ Clean the print head; see page 79 for instructions. ■ The ink cartridges may be old or low on ink; see page 82. ■ Select the correct Type or Media Type setting for your paper; see page 41. ■ Make sure your paper isn’t damaged, old, dirty, or loaded fa ce down. For best results, us[...]

Solving Problems 101 ■ Try turning off PhotoEnhance (Windows). Al so check if you’re using a special effect that alters image colors, like Sepia. ■ Change the Gamma setting (Macintosh); see page 39. ■ Your printed colors can never exactly ma tch your on-screen colors. However, you can use a color management system to get as close as possibl[...]

102 Solving Problems 3. Remove any jammed paper from the sheet feeder or open the printer cover and remove any paper jammed inside. Press the ) paper button to clear the error. Roll paper doesn’t feed correctly or jams in the printer. ■ Cut the end of the paper straight across. If it’s cut diagonally, the paper won’t feed smoothly. ■ If t[...]

Solving Problems 103 Miscellaneous Problems The image is inverted, as if viewed in a mirror. Turn off Mirror Image in the printer software or the mirror setting in your program. See page 31 (Windows) or page 39 (Macintosh) for instructions. The printer prints blank pages. ■ Make sure your printer is selected in the Print window, or in the Macinto[...]

104 Solving Problems Too many copies printed. Make sure that the Copies option in your p rinter software or program is not set for multiple copies. Image size/position is incorrect. Make sure the paper and layout options are set correctly. Uninstalling and Reinstalling Printer Software You may need to uninstall and then reinstal l your printer driv[...]

Solving Problems 105 Where To Get Help If you need help with your printer or EPS ON RAW Print, see the information below. For help with other software that came with your printer, see page 106. Epson provides technical assistance 24 ho urs a day through the electronic support services and automated telephone services listed below: To speak to a tec[...]

106 Solving Problems You can purchase genuine Epson ink and pape r from an authorized Epson reseller. To find the nearest reseller, please call 800-GO-EPSON (800-463-7766). To purchase online, visit www.epsonstore.com (U.S. sales only). In Canada, please call (800) 463-7766 for reseller referral. Technical Support for Other Photo Software Software [...]

107 Requirements and Notices Windows System Requirements To use your printer and its software, we recommend that your system has: ■ Microsoft Windows compatible PC with a Pentium ® III 5 00 M H z o r hi gh e r p r oc e ss o r ( 1 G H z o r higher recommended) ■ Windows 2000 or XP ■ 256MB or more of RAM (512MB or more recommended) ■ 200MB o[...]

108 Requirements and Not ices Important Safety Instructions Before using your printer, read these safety instruct ions to make sure you use it safely and effectively: ■ Be sure to follow al l warnings and instructions marked on the printer. ■ Use only the type of power source indicated on the printer’s label. ■ Connect all equipment to prop[...]

Requirements and Notices 109 Ink Cartridge Safety Instructions ■ Keep ink cartridges out of the reach of children. ■ Be careful when you han dle used ink cartridges; there m ay be ink remaining around the ink supply port. If ink gets on your skin , wash it off with soap an d water. If it gets in your eyes, flush th em immediately with water. ?[...]

110 Requirements and Not ices FCC Compliance Statement For United States Users This equipment has been tested and found to comp ly with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provid e reasonable protection against harmful interference in a residential installation. This equipment [...]

Requirements and Notices 111 Declaration of Conformity According to 47CFR, Part 2 and 15 for Class B Personal Computers and Peripherals; and/or CPU Boards and Power Supplies used with Class B Personal Computers: We: Epson America, Inc. Located at: MS: 3-13 3840 Kilroy Airport Way Long Beach, CA 90806 Telephone: (562) 290-5254 Declare under sole res[...]

112 Requirements and Not ices printer in the event that you fail to return the defective one. If your printer is being repaired, Epson will direct you to send your printer to Epson or its auth orized service center, where the printer will be fixed and sent back to you. You are re sp onsible for packing the printer and for all costs to an d from the[...]

113 Index A Adobe Photoshop managing color with, 53 to 66 Advanced B&W Photo mode, 73 to 77 Advanced settings Macintosh, 39 to 40 Windows, 31 to 33 Aligning print head, 86 to 87 Automatic print head al igning, 86 print head cl eaning, 80 Automatic mode, Macintosh, 36 B Background printing, 38 Banding, 99 Basic printing Macintosh, 33 to 38 Windo[...]

114 Epson help, 105 to 106 papers, 14, 41, 49 PhotoCenter, 8 SoundAdvice, 105 warranty, 111 to 112 Exif Print description, 8 Expansion setting, 50, 52 Extension setting, 37, 99 F Faint images, 100 FCC Compliance Statement, 110 Features, 7 G Gamma setting, Macintosh, 101 Grainy prints, 100 H Head Cleaning ut ility, 81 to 82 Help Epson, 105 to 106 ot[...]

115 Monitoring ink level Macintosh, 83 Windows, 83 Moving printer, 89 N Network printing, 97 Noise, printer, 98 Nozzle Check, 80 to 82 O Orientation setting, 29, 35 P Page Setup, Macintosh, 35 Paper Epson, 14, 41, 49 feeding problems, 101 to 102 jams, 95, 101 to 102 loading in sheet feeder, 12 to 13 loading in single sheet guide, 16 to 19 loading m[...]

116 R Reference Guide, 9 to 10 Reinstalling software, 104 Roll paper button, 23 , 47 controllin g printing, 47 holder, 21 to 23, 48 loading, 20 to 23, 43 options, 45, 47 printing on, 43 to 47 problems, solving, 95, 102 removing, 48 storing, 48 S Safety instructions, 108 to 109 Semigloss Photo Paper, 14, 41, 44, 46 Service, 105 to 106 Sheet feeder l[...]

Paper name Size Part number Epson Premium Glossy Photo Paper Letter (8.5 x 11 inches) S041667/S041286 4 x 6 inches, Borderless S041727/S041808 5 x 7 inches, Borderless S041464 8 x 10 inches, Borderless S041465 4 inches x 26 ft roll paper S041302 8.3 inches x 32.8 ft roll paper S041376 B (11 x 17 inches) S041290 A3 (11.7 x 16.5 inches) S041288 Super[...]

Paper name Size Part number Epson Premium Glossy Photo Paper Letter (8.5 x 11 inches) S041667/S041286 4 x 6 inches, Borderless S041727/S041808 5 x 7 inches, Borderless S041464 8 x 10 inches, Borderless S041465 4 inches x 26 ft roll paper S041302 8.3 inches x 32.8 ft roll paper S041376 B (11 x 17 inches) S041290 A3 (11.7 x 16.5 inches) S041288 Super[...]