EverFocus HRG16 manual

User Guide Performance Series Embedded DVR HRG4 HRG8 HRG16 Document 800-12005V1 – Rev A – 08/2012[...]

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User Guide[...]

Revisions Issue Date Revisions A 08/2012 New document 800-12005V1 to replace 800-12005. Replaced various screen shots throughout to improve quality and legibility . Edited the system diagram. Replaced the front-panel photograph for the HRG8/HRG16 model, and rear-panel photographs of the HRG8 and HRG16 models . Added the Cautions and Warnin gs, Regu[...]

800-12005V1 - A - 08/2012 Cautions and Warnings Installation and servicing should be performed only by qualified and experienced technicians to conform to all local codes and to maintain your warranty. CAUTION 12 VDC models require the use of CSA Certified/UL Listed Class 2 power adapters to en sure compliance with electrical safety standards. Regu[...]

6 | Performance Series DVR User Guide www.honeywellvideo.com Europe The manufacturer declares that the equipment supplied is compliant with the essential requirements of the EMC directive 2004/108/EC, co nfo r ming to the requirements of standards EN 55022 for emissions, EN 50130-4 for immunity, and EN 6 0950 for Electrical Equipment safety. Waste [...]

800-12005V1 - A - 08/2012 | 7 10. SERVICING - Do not attempt to service this unit yourself as o pening or removing covers may expose you to dangerous voltage or othe r hazard s. Refer al l servicing to qual ified service personnel. 11. REPLACEMENT PARTS - When replacement parts are required, be sure the service technician has used replacement parts[...]

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800-12005V1 - A - 08/2012 Contents | 9 Contents 1 Figures. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 About This Docume nt . . . . . . . . . . . . . . . . . . . . . . . .[...]

10 | Performance Series DVR User Guide www.honeywellvideo.com Digital Zoom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 6 Backup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Backing Up Recorded Files . . . . . . . . . . . . . . . . . . . . .[...]

800-12005V1 - A - 08/2012 Contents | 11 Appendix A Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121 Appendix B Solution s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123 Troubleshooting the HRG DVR . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

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800-12005V1 - A - 08/2012 | 13 Figures Figure 1-1 System Diagram (HRG4 DVR shown) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Figure 1-2 HRG4 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Figure 1-3 HRG8 and HRG16 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

14 | Performance Series DVR User Guide www.honeywellvideo.com Figure 6-1 Record Backup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Figure 6-2 Video Search Results . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Figure 6-3 Export Menu . . . . . . . . . . . . . . . . . . . . .[...]

800-12005V1 - A - 08/2012 | 15 Figure 10-3 Image Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 Figure 10-4 Advanced Camera Settings Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Figure 10-5 Setting Mask Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

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800-12005V1 - A - 08/2012 | 17 Tables Table 1-1 HRG4 Front Panel Controls and Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Table 1-2 IR Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Table 1-3 Mouse Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

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800-12005V1 - A - 08/2012 About This Document This document introduces the HRG Performance Series DVRs. I t covers how to install and operate the HRG Perfor mance Series DVRs. This document is intended for system integrators, inst allers, and end-user operators. Overview of Contents This document contains the following chapters and appendixes: • [...]

20 | Performance Series DVR User Guide www.honeywellvideo.com • Chapter 12, HRG DVR Management , explains how to con figure system settings such as language, time zone, date and time, mouse speed, and password; how to configure the RS-232 port, how to manage user accounts a n d system configuration; how to update the firmware; how to restore defa[...]

800-12005V1 - A - 08/2012 | 21 Swiss721 BT Bold Words or characters that you must type. The word “enter” is used if you must type text and then press the Enter or Return key. Enter the password . Menu titles and other items you select Double-click Open from the File menu . Buttons you click to perform actions Click Exit to close the program. It[...]

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800-12005V1 - A - 08/2012 1 Introduction 1 This chapter introduces the Honeyw ell HRG 4-Channel, 8-Channel, and 16-Channel Performance Series DVRs and provides an overview of how to operate the HRG DVR using various methods. Overview Developed using the latest technology, the Ho neywell HRG Performanc e Series DVRs (HRG DVRs) combine the latest in [...]

24 | Performance Series DVR User Guide www.honeywellvideo.com Local Monitoring Features • Up to 1280 × 1024 resolution for VGA output display. • Simultaneous VGA and CVBS outpu t. • Multi-camera video live view, with an adjustable camera order. • Group switch, manual switch, and automatic cycles modes that are selectable for video live vie[...]

800-12005V1 - A - 08/2012 Introduction | 25 Alarm and Exception Features • Configurable arming time for alarm in/out. • Support of various exception alarm types, including: alarms for video loss, motion detection, video tampering, unmatched video in/out format, illegal access, netw ork disconnection, IP conflict, hard disk error, and hard disk [...]

26 | Performance Series DVR User Guide www.honeywellvideo.com Figure 1-1 System Diagram (HRG4 DVR shown) Operating the HRG DVR You can use the following tools to navigat e and operate your HRG DVR. • the front panel controls (see Front Panel on page 26 ) • the IR (Infrared) remote (see Using the IR Remote Control on page 29 ) • a mouse (see U[...]

800-12005V1 - A - 08/2012 Introduction | 27 HRG4 Front Panel Figure 1-2 HRG 4 Front Panel Table 1-1 HRG4 Front Panel Controls and Indicat ors Position Control/Ind icator Function 1 Status Indicators POWER Turns green when the HRG DVR is on. STATUS Illuminates when the compo und key switches to numeric/letter input mode. Tx/Rx Flickers green when th[...]

28 | Performance Series DVR User Guide www.honeywellvideo.com HRG8 and HRG16 Front Panel Figure 1-3 HRG8 and HRG16 Front Panel Position Button/I ndic ator Function 1 USB Port Connection for a USB mouse or USB flash memor y device. 2 Status Indicators POWER Turns green when the HRG DVR is on. READY Turns green when the devi ce is running normally. S[...]

800-12005V1 - A - 08/2012 Introduction | 29 Using the IR Remote Control Your HRG DVR may also be controlled with the IR remote control. Batteries (2 x AAA) must be installed before operation. Figure 1-4 IR Remote Control 0/A Enter number “0”; Switch between input methods (upper and lowercase alphabet, symbols and numeric input). 5S H I F T Swit[...]

30 | Performance Series DVR User Guide www.honeywellvideo.com Configuring the IR Remote Control Aim the remote control at the IR receiver located at the front of the unit to test operation. If there is no response, try the following steps: 1. Use the front control panel or the mouse to navigate to Menu  Settings  Gene ral  More Setting s .[...]

800-12005V1 - A - 08/2012 Introduction | 31 Using the Virtual Keyboard When a mouse is used to perform a task on the HRG DVR, clicking on a text input field brings up the Virtual Keyboard. Figure 1-5 Virtual Keyboard Rear Panel Use these diagrams to make the rear panel connections. HRG4 Rear Panel Conne ctions and Switches Figure 1-6 HRG4 Rear Pane[...]

32 | Performance Series DVR User Guide www.honeywellvideo.com Table 1-5 HRG4 Rear Panel Connections and Switches Position Connection/Switc h Function 1V i d e o I n BNC connectors for analog video input. 2V i d e o O u t BNC connectors for video output. 3A u d i o I n RCA connectors for analo g a udio input. 4L i n e I n RCA connector for a udio in[...]

800-12005V1 - A - 08/2012 Introduction | 33 HRG8 Rear Panel Conne ctions and Switches HRG16 Rear Panel Conne ctions and Switches Table 1-6 HRG8 and HRG16 Rear Panel Connections and Switches Position Connection/Switc h Function 1 Main Video Out BNC connectors for analog video input. Spot Video Out BNC connectors f or spot v ideo out 2V i d e o I n B[...]

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800-12005V1 - A - 08/2012 2 Getting Started 2 This chapter covers: • Starting and shutting down the HRG DVR • Rebooting and locking the HRG DVR • Using the Setup Wizard • Setting the date and time Starting and Shutting Down the HRG DVR Proper startup and shutdown procedures are cr ucial to maintainin g the life of your HRG DVR. Starting the[...]

36 | Performance Series DVR User Guide www.honeywellvideo.com Figure 2-1 Shutdown Me nu 2. Click ShutDown . 3. Click Yes in the pop-up wind ow to conf irm that you w ant to shut down the HR G DVR. Rebooting and Locking the HRG DVR While in the Shutdown menu, you can also reboot or lock your HRG DV R. Locki ng your HRG DVR will return you to the Liv[...]

800-12005V1 - A - 08/2012 Getting Started | 37 Figure 2-2 Setup Wizard 1. Click Next to open the User Permission window (see Figu re 2-3 ). Figure 2-3 User Permission Window 2. Navigate to the Admin Pa ssword input field. Enter the admin password into the Admin Password input field. By default, the password is 12345 . 3. Select the New Admin Passwo[...]

38 | Performance Series DVR User Guide www.honeywellvideo.com Figure 2-4 Ent ering the HDD Management Window 5. At the prompt, click Enter to open the HDD Management window (see Figure 2-5 ). 6. If a new hard drive was recently installed, select the HDD from the list, and then click Init to initialize it. Initializing the HDD will format it and rem[...]

800-12005V1 - A - 08/2012 Getting Started | 39 Figure 2-6 Ent ering the Record Settings Window 9. At the prompt, click Enter to open the Record Settings window (see Figur e 2-7 ). 10. Select the Schedule tab. Figure 2-7 Sch edule Tab 11. Click Edit . A new recordi ng sched ule opens (see Figure 2-8 ).[...]

40 | Performance Series DVR User Guide www.honeywellvideo.com Figure 2-8 Ent ering a New Recording Schedule 12. Select both the Enable Schedule and All Day check boxes to enable the recording schedule and allow it to record continuously all day. 13. Click OK to return to the Schedule tab. Note To copy the schedule to a different channel, select the[...]

800-12005V1 - A - 08/2012 Getting Started | 41 Figure 2-10 Enteri ng the Network Settings Window 15. At the prompt, click Enter to open the Network Settings window (see Figure 2-11 ). Figure 2-11 Network Settings Window 16. Enter the IP Address , Subnet Mask , and Default Gateway . 17. Click OK to return to the Setup Wizard. 18. When you are finish[...]

42 | Performance Series DVR User Guide www.honeywellvideo.com Setting the Date and Time You must set up the system date and time to accurately timestamp recordings and events. To set up the date and time: 1. Open the General Se ttings Menu by doing one of the following: •P r e s s MENU on the remote control or the front panel of the HRG DVR. • [...]

800-12005V1 - A - 08/2012 3 Live View 3 This chapter describes the Live View on-scree n display and how to operate and configure the Live View display. On-screen Display in Live View Live View mode starts automatically when the HRG DVR is turned on. You can return to Live View mode from any submenu by pressing ESC multiple times. Live View Icons So[...]

44 | Performance Series DVR User Guide www.honeywellvideo.com Operating Live View In Live View mode, you can select the following options: Using the Mouse in Live View Some functions of the Live View can be quickl y accessed by clicking th e right mouse button (see Figure 3-1 ). Figure 3-1 Live V iew Shortcut Me nu Display Single Camera • Front P[...]

800-12005V1 - A - 08/2012 Live View | 45 Menu items include: • Single Camera : Switc h to a full-screen display of the selected camera by drop-down submenu. • Multi Camer a: Switch between different multi- ca mera display modes by drop-down submenu. • Next Screen: When displaying less than t he max i mum number of cameras in Live View, select[...]

46 | Performance Series DVR User Guide www.honeywellvideo.com Configuring the Live View Display Click Menu  Settings  Display to enter the Display Settings Menu (see Figure 3-3 ). Figure 3-3 Display S ettings Menu Configure the following settings: • Video Output: Set th e video output modes, including VGA , Aux Output , and Main CVBS . • [...]

800-12005V1 - A - 08/2012 Live View | 47 Setting the Camera Order The Camera Order settings allow you to set came ra sequence in sel ectable Live View display mode (see Figure 3-4 ). Figure 3-4 Camera Orde r Settings To set the camera order, do the following: 1. Click Menu  Settings  Display to enter the Display Settings menu. 2. Next to Came[...]

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800-12005V1 - A - 08/2012 4 Recording Settings 4 This chapter explains how to configure record ing settings for the HRG DVR, i ncluding setting scheduled recording. Configuring Recording Settings There are multiple ways to set up your HRG DVR for recording. Th ese include setting up a recording schedule, triggering a recording by motion detection a[...]

50 | Performance Series DVR User Guide www.honeywellvideo.com 3. Configure the following settings: • Encoding Paramete rs: Set the encoding parameters to be Normal or Event . • Stream Type: Set the stream type to be Video or Video & Audio . • Resolution: Set recording resolution at 4CIF , 2CIF , CIF , or QCIF . • Bit Rate Type: Set the [...]

800-12005V1 - A - 08/2012 Recording Settings | 51 Figure 4-3 Advanced Re cord Settings 6. Next to Overwrite , select Yes or No to enable or disable the overwrite setting. Enabling the overwrite setting causes recorded files to be overwritten once the HDD is full. 7. Click Apply , and then click OK to exit the menu. Scheduling Recording The Schedule[...]

52 | Performance Series DVR User Guide www.honeywellvideo.com 5. Select the Enable Schedule check box. 6. Select the day you want to record or select All Week to record the entire week. 7. Click All Day to enable recording for the entire day, or select different periods for each day. Up to eight time periods can be scheduled. Note Scheduled time pe[...]

800-12005V1 - A - 08/2012 Recording Settings | 53 Protecting Recorded Files Two methods are provided to prevent recorded fi les from being deleted from the HDD or from being overwritten during cycle recording. You can set the recorded files to be locked or you can set the HDD that the files reside on to be read-only. Locking and Unlocking Recorded [...]

54 | Performance Series DVR User Guide www.honeywellvideo.com Figure 4-7 Video Search Resu lt List 4. Select the file you want to lock/unlock. 5. Click Lock to lock the fi le. If the file is al ready locked, click Unlock to unlock file. Locked files are shown with a closed lock, w hile unlocked files are s hown with an opened lock. 6. Click Cancel [...]

800-12005V1 - A - 08/2012 Recording Settings | 55 Figure 4-9 HDD Property Se ttings Menu 5. Set the HDD Status to Read-only , and then click OK to save the settings. Note Once set to read-only, the HDD cannot be written to until it is set back to read/write ( R/W ). Note For models installed with one HDD only, when the property is set to read-only,[...]

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800-12005V1 - A - 08/2012 5 Playback 5 This chapter describes the playba ck controls and the various methods of playing back recorded video, including playback from a search an d playing back frame-by-frame. Video Playback The Client applicatio n allows all users to pla y back record files of the specified period. Multi-camera simultaneous playback[...]

58 | Performance Series DVR User Guide www.honeywellvideo.com Figure 5-2 Playback C ontrol Panel Note A blue bar refers to the Normal recording (sche duled, ma nual), while t he red bar indicates Event recording. Playback by Search To play back record files by video search: 1. Click Menu  Video Search to enter the Video Se arch menu. 2. Set the [...]

800-12005V1 - A - 08/2012 Playback | 59 Figure 5-4 Playback Interf ace Playback in Live View Mode The Client applicatio n also all ows you to pl ay back recorded files in Live Vi ew mode. To play back by channel in Live View mode: 1. Right-click on the desired channel, and then click Playback . Recorded video from the selected channel wi ll start p[...]

60 | Performance Series DVR User Guide www.honeywellvideo.com Multi-cam era Playback 1. Select the cameras from the list for which you wa nt simultaneous playback. 2. Click to stop the ongoing video playback. 3. Click to start multi-camera simultaneous playback. Note • Up to 16 cameras can be played back simultaneously. • The camera list operat[...]

800-12005V1 - A - 08/2012 Playback | 61 Playback Frame-by-Frame To play back fram e-by-frame in the Playback interface: Using a Mouse 1. Click Slow Forward on the Playback Control Panel until the speed chan ges to single frame. 2. Click Pause to advance the video frame by frame. Using the Fron t Panel/Remote Cont rol 1. Press the down arrow to chan[...]

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800-12005V1 - A - 08/2012 6 Backup 6 This chapter describes how to back up recorded files, including exporting files a nd video clips. Backing Up Recorded Files Recorded files can be backed up to various devi ces, such as USB flash drives, USB hard drives, or a DVD writer. Exporting Files To export recorded files: 1. Click Menu  Video Export to [...]

64 | Performance Series DVR User Guide www.honeywellvideo.com Figure 6-2 Video Search Resu lts 4. Select the recorded files you want to export. You can also click Play to confirm the recorded file you want to export. The size of the currently selected files is di splayed at the lower-left corner of the window. 5. Click Next to enter the Export menu[...]

800-12005V1 - A - 08/2012 Backup | 65 Figure 6-4 Backup Progress Screen 9. After the backup process has completed ( Figure 6-5 ), select a file from your device and click Play to verify that it has been exported successfully. Figure 6-5 Export Successful Screen Note Video Player software will automatically be copied to the device that the recorded [...]

66 | Performance Series DVR User Guide www.honeywellvideo.com 2. Click Start/Stop Clip on the Playback Control Panel (see Figure 5-2 ), and select the start and end of the video clip during playback. Repeat for additional clips. 3. Click Quit Playback to exit the Playback interface. You are then prompted to save the clips (see Figure 6-6 ). Figure [...]

800-12005V1 - A - 08/2012 Backup | 67 From the Export menu, you can select the following options: • New Folder: Create a new folder on the export device. • Delete: Delete a file or folder from the export device. • Play: Play the selected video file on the export device. • Format: For mat the export device. • Erase: Erase files from a re-w[...]

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800-12005V1 - A - 08/2012 7 Alarm Settings 7 This chapter describes how to configure the HRG DVR to detect and respond to alarms. Configuring Alarms Motion Detection Alarm To configure Motion Detection recording, do the following: 1. Click Menu  Settings  Camera to enter the Camera Setting s menu (see Figure 7- 1 ). Figure 7-1 Cam era Settin [...]

70 | Performance Series DVR User Guide www.honeywellvideo.com Figure 7-2 Advanced Camera Setting s - Motion Detection 3. Select the Motion Detectio n check box, and then click Area Settings to enter the Motion Detection Area Settings interface. 4. Mask the Motion Detection area by dr agging the grid with your mouse (see Figure 7-3 ). The maximum ar[...]

800-12005V1 - A - 08/2012 Alarm Settings | 71 Figure 7-4 Motion Detec t ion Sen sitivity Settings 6. Click OK to return to the Motion Detection Area Settings interface. 7. Right-click anywhere in the window, and then click Exit to return to the Advanced Camera Settings menu. 8. Click Handle to enter the Exception Handle menu (see Figure 7-5 ). Figu[...]

72 | Performance Series DVR User Guide www.honeywellvideo.com Figure 7-6 Sch edule Settings Note After you have configured the schedule, the HRG DVR must be restarted for the new settings to take effect. 11. Select the Handle tab to configure exceptions handling (see Figure 7-7 ). Exception trigger options are described in Understanding Exception T[...]

800-12005V1 - A - 08/2012 Alarm Settings | 73 1. Click Menu  Settings  Alarm to enter the Alarm Settings menu (see Figure 7-8 ). Figure 7-8 Alarm Settings Menu 2. Select the Alarm Input Number , and then click Set to enter the Alarm Input Settings menu (see Figure 7-9 ). Figure 7-9 Alarm Input Setting s Menu 3. Set Type to Normally Opened ( N[...]

74 | Performance Series DVR User Guide www.honeywellvideo.com Figure 7-10 Alarm Input Handle Menu 5. Select the Triggere d Camera tab. 6. Select cameras to trigger for recording wh en an alarm occurs by selecting the check boxes under the desired cameras (see Figure 7-10 ). You can select a PTZ camera to link with the alarm input and then set the c[...]

800-12005V1 - A - 08/2012 Alarm Settings | 75 Figure 7-12 Alarm Output Settings 3. Configure the settings for the selected output. 4. Click OK to save the settin gs. Note If Hold For is set as Manually Stop , the al arm will only stop when you manually turn it off (see Manual Alarm Triggering ). Manual Alarm Triggering You can trigger alarm outputs[...]

76 | Performance Series DVR User Guide www.honeywellvideo.com 2. Configure the following settings in the M anual Alarm menu: • Trigger: Select an alarm from the list a nd click Trigger to trigger its output. • Trigger All: Trigger all ala rm outputs at once. • Clear All: Stop all alarm outputs at once. 3. Click OK to save the settin gs. Video[...]

800-12005V1 - A - 08/2012 Alarm Settings | 77 Figure 7-15 Advanced Camera Settings - Vi deo Loss Detection 5. Next to Video Loss Detection , click Handle to enter the Exception Handle menu. 6. Select the Schedule tab to set when you want video loss detection to be enabled (see Figure 7-16 ). The schedule can be set for all week or any day of the we[...]

78 | Performance Series DVR User Guide www.honeywellvideo.com Figure 7-17 Handle Settings 8. Click OK to save the settin gs. 9. Repeat step 3 to step 8 to configure settings for other channels . Video Tampering Detection The video tampering can also be detected and set to trigger an action on your DVR. Note The video tampering detection area is in [...]

800-12005V1 - A - 08/2012 Alarm Settings | 79 2. Select the Advanced tab to enter the Advanced Camera Settings menu. 3. Select the camera to be configured with video tampering detection. 4. Select the Tamper Detection check box to enable this feature (see Figure 7-19 ). Figure 7-19 Advanced Camera Settings - Tamper Detection 5. Next to Tamper Detec[...]

80 | Performance Series DVR User Guide www.honeywellvideo.com Figure 7-21 Handle Settings 8. Click OK to save the settin gs. 9. Repeat step 3 to step 8 to configure settings for other channels . Exception Settings The exception setting allows the DVR to alert yo u when irregular events occur. These events include: • HDD Full: All installed hard d[...]

800-12005V1 - A - 08/2012 Alarm Settings | 81 Figure 7-22 Ex ception Menu Understanding Exception Trigger Options When setting up excepti on handles for such features as motion detection and rela y alarms, you can select triggering options to alert you of these exceptions. The triggering options include: • Pop-up Image on Monitor: When an alarm i[...]

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800-12005V1 - A - 08/2012 8 Network Settings 8 This chapter covers how to configure network setti ngs. Configuring Network Settings The network settings must be configured if the HRG DVR is used for monitoring over a network. Configuring General System Settings To configure the general network settings: 1. Click Menu  Settings  Network to ent[...]

84 | Performance Series DVR User Guide www.honeywellvideo.com 3. If you want to configure your own settings, enter the settings for: • IP Address: IP address you would like to use for your HRG DVR. • Subnet Mask: Subnet Mask of network. • Default Gat eway: IP address of your Gateway. Typica lly the IP address of your router. • Preferred/A l[...]

800-12005V1 - A - 08/2012 Network Set tings | 85 Figure 8-3 Advanced Ne twork Settings Menu 3. Click Set next to PPPOE to enter the PPPoE Settings menu (see Fi gure 8-4 ). Figure 8-4 PPPoE Settings 4. Select the PPPOE check box to enable this feature. 5. Fill in the User Name , Password , and Confirm Password boxes, and then click OK . PPPOE creden[...]

86 | Performance Series DVR User Guide www.honeywellvideo.com Configuring DDNS If your DVR is set up to use PPPoE as its default network con nection, you can set up Dynamic DNS (DDNS). To set up DDNS: 1. Click Menu  Settings  Network to enter the Network Settings menu. 2. Select the Advanced tab. 3. Next to DDNS , click Set to enter the DDNS [...]

800-12005V1 - A - 08/2012 Network Set tings | 87 Figure 8-6 NTP Settings Menu 4. Select the NTP check box to enable this feature. 5. Configure the NTP settings: • Synchronize Interval: Time in minutes to synchron ize with the NTP server. • NTP Server: Address of the NTP server. Note The address can be set to the IP addres s or the domain name. [...]

88 | Performance Series DVR User Guide www.honeywellvideo.com Figure 8-7 Host/Others Men u 4. Enter the Alarm Host IP and Alarm Host Port . Alarm Host IP is the IP of the remote PC th at has the Networ k Video Surveillance software installed. The Alarm H ost Port must be the same as software's alarm monitor port (def ault port is 7200). Config[...]

800-12005V1 - A - 08/2012 Network Set tings | 89 5. Click OK to save the settin gs and exit the menu. Configuring Server and HTTP Ports If you would like to change the server and HTTP ports from the default settin gs, you can do so in the Network Settings menu. The default server port is 8000 while the default HTTP port is 80. To change the default[...]

90 | Performance Series DVR User Guide www.honeywellvideo.com Figure 8-10 Email Settings Menu 4. Configure the following email settings: • Server Authent ication (optional) : Check to enable server authentication. • User Name : Enter the sender’s email user acco unt for SMTP server authentication. • Password : Enter the sender’s email pas[...]

800-12005V1 - A - 08/2012 9 PTZ Control 9 This chapter describes how to configure and us e the HRG Performance Series DVR to control PTZ Dome cameras in your network system. Navigating the PTZ Menu PTZ menus can be navigated using either the mouse or the front panel/remote. For quick access to certain PTZ settings, click the right mouse but ton in [...]

92 | Performance Series DVR User Guide www.honeywellvideo.com Menu items include: • Camera: Select a PTZ camera. • Call Preset: Call a PTZ preset. • Call Patrol: Call a PTZ sequence. • Call Pattern: Call a PTZ pattern. • Preset Setting s: Enter PTZ preset configuration menu. • Patrol Settings: Enter PTZ sequence configuration menu. • [...]

800-12005V1 - A - 08/2012 PTZ Control | 93 Setting PTZ Presets, Patrols and Patterns The HRG DVR allows you to program presets, patrols, and patterns for a connected PTZ camera. Understanding PTZ Controls The PTZ control panel provides a series of PTZ controls (see Figure 9-3 ). Figure 9-3 PTZ Control Panel The controls on the panel include: 1. Dir[...]

94 | Performance Series DVR User Guide www.honeywellvideo.com Figure 9-4 Preset Mana gement Menu Note Only valid presets can be called and deleted. Customizing Patrols Patrols can be programmed to move the PTZ to di fferent key points and make it stay there for a defined duration before moving on to the next poin t. The key points are defined by pr[...]

800-12005V1 - A - 08/2012 PTZ Control | 95 3. In the Patrol Management menu, you can configure a patrol: a. Select a Patrol Number to set. b. Select valid presets (See Customizing Presets ), and then click Set to enter the Patrol Configuration menu. A sequence should have at leas t two valid presets. c. Set the KeyPoint No. , Duration , and Speed ([...]

96 | Performance Series DVR User Guide www.honeywellvideo.com Figure 9-7 P atrol Management Menu Customizing Patterns Patterns can be set up by recording the movement of the PTZ. To set up and call PTZ patterns: 1. Open the PTZ Control panel ( Figure 9-3 ), by clicking PTZ in the mouse menu or by pressing PTZ on the front panel of the DVR. 2. Click[...]

800-12005V1 - A - 08/2012 10 Camera Management 10 This chapter covers OSD settings, image settings, and privacy mask settings. OSD Settings Use the Camera Management menu to configure on-screen display (OSD) settings. The OSD is shown in each display during Live View mode an d includes the time and date as well as the camera name. To configure OSD [...]

98 | Performance Series DVR User Guide www.honeywellvideo.com Image Settings Image settings such as the brightness, contras t, saturation and hue can also be adjusted in the Camera Management menu. To adjust image settings: 1. Click Menu  Settings  Camera to enter the Camera Setting s menu (see Figure 10-1 ). 2. Select the Advanced tab to ent[...]

800-12005V1 - A - 08/2012 Camera Management | 99 Privacy Mask Settings You can set up privacy mask to mask off sensitiv e or private areas in the field of view of a camera. To set up a privacy mask: 1. Click Menu  Settings  Camera to enter the Camera Setting s menu. 2. Select the Advanced tab to enter the Advanced Camera Settings menu (see Fi[...]

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800-12005V1 - A - 08/2012 11 Hard Drive Management 11 This chapter covers how to configure and mana ge t he hard drive(s) of the HRG Performance Series DVR. Managing Hard Drives Initializing Hard Drives A newly installed hard disk drive (HDD) mus t be first initialized before it can be used with your HRG DVR. Initializing the HDD will erase all d a[...]

102 | Performance S eries DVR User Guide www.honeywellvideo.com 4. Click OK to start th e initialization process. After the HDD has been initialized, the status o f the HDD will change from Abnormal to Normal . Setting HDD Groups Your HRG DVR can separate multiple HDDs i nto groups. Video from specified channels can be recorded to a particular HDD [...]

800-12005V1 - A - 08/2012 Hard Drive Manag ement | 103 3. Click Property to enter the Property Settings menu (see Figure 11-3 ). Figure 11-3 HDD Pr operty Settings Menu 4. Set HDD Status to Read-Only . 5. Click OK to save the settin gs and exit the current menu. Note Once set to read-only, the HDD cannot be written to until it is set back to read/w[...]

104 | Performance S eries DVR User Guide www.honeywellvideo.com Figure 11-4 Log Search Menu 2. Set the Major Type field to Information . 3. Set the Minor Type field to HDD SMART . 4. Enter the desired times in the Start Time and End Time fields. 5. Click Search to begin the log search. A list of results simila r to that of Figure 11-5 are displayed[...]

800-12005V1 - A - 08/2012 Hard Drive Manag ement | 105 Figure 11-6 HDD SMART Information You can also click Menu  HDD to enter the HDD management menu (see Figure 11-2 ), and then select the Advance option to enter the SMART menu (see Figure 11-7 ). You ca n enable the SMART function and view the SMART information as well. Figure 11-7 HDD SMART [...]

106 | Performance S eries DVR User Guide www.honeywellvideo.com Figure 11-8 Exception Menu, HDD Error 2. Set the Exception Type drop-down list to HDD Error . 3. Select the Trigger Action Output check box. Tr igger actions are further explained in Understanding Exce ption Trigger Options on page 71 .[...]

800-12005V1 - A - 08/2012 12 HRG DVR Management 12 This chapter describes how to configure system settings and manage u ser accounts. It also covers how to update system fi rmware, restore default settings, and view s ystem information. Configuring System Settings Configuring General Settings Use the General Settings menu to configure general setti[...]

108 | Performance S eries DVR User Guide www.honeywellvideo.com 3. Configure general settings, including: • Language : Defau lt language used in all the HRG DVR menus. • CVBS Output Stan dard : Video output standard: NTSC and PAL. • VGA Resolution : VGA output resolution. 1024 × 768/60HZ and 1280 × 102 4/60HZ resolution is selectable. • T[...]

800-12005V1 - A - 08/2012 HRG DVR Management | 109 6. Configure the following settings: • Device Name : Name of the HRG DVR used. • Device No. : Device number of the HRG DVR. • CVBS Output Brig htness : Video output brightness. Level 0 to 63 can be configurable. • Transparency : Menu transparency. • Operation Timeout : Set the timeout tim[...]

110 | Performance S eries DVR User Guide www.honeywellvideo.com 3. The RS-232 port can be used in two ways: • Parameter Control : Connect a PC to the HRG DVR using the PC serial port. You can then set device parameters using software such as HyperTerminal. The serial port parameters must be the same as the DVR's when connecting with the PC s[...]

800-12005V1 - A - 08/2012 HRG DVR Management | 111 Figure 12-5 Add User Menu 3. Enter information for the new user, including User Name , Password , Level , an d User's MAC Address . 4. The Level is the user level and is separated into two t iers: • Operator : By default, the Operator user level has the authority to configure two-way audio i[...]

112 | Performance S eries DVR User Guide www.honeywellvideo.com The local settings include: • Local Log Search : Search and view logs of HRG DVR. • Local Configuration : Configure and restore parameters to factory defaults. Introduce settings to or export settings from HRG DVR. • Local Advanced Oper ation : HDD ma nagement ( including t he in[...]

800-12005V1 - A - 08/2012 HRG DVR Management | 113 Figure 12-8 Camera Permission Settings Menu The channel settings include: • Remote Live View : Select and view live video over the network. • Local Manual Record : Locally start and stop manual recordin g on any of the channels. • Remote Record Starting : Remotely start and stop manual record[...]

114 | Performance S eries DVR User Guide www.honeywellvideo.com Note The Administrator cannot be deleted. Modifying a User To modify a user: 1. Click Menu  Settings  User to enter the User Setti ngs menu. 2. Select the user you want to modify. 3. Click Modify to enter the Modify menu (see Figure 12-9 ). Figure 12-9 Modify User M enu 4. Edit t[...]

800-12005V1 - A - 08/2012 HRG DVR Management | 115 To import or export HRG DVR configuration: 1. Click Menu  Mainte nance  Configur ation to enter the Import/Export Configura tion menu (see Figure 12-10 ). Figure 12-10 Import/Export Configuration Me nu 2. Click Export to export a configuration file to USB device. USB device must be connected [...]

116 | Performance S eries DVR User Guide www.honeywellvideo.com Figure 12-11 Firmware Update Menu 3. Select the Local Upgrade tab. 4. Select the firmware on the USB device. 5. Click Upgrade to begin the update process. 6. After the system firmware has been updated, reboot the DVR to complete the upgrade process. To update via an FTP s erver: 1. Con[...]

800-12005V1 - A - 08/2012 HRG DVR Management | 117 Note If the HRG DVR fails to update, please contact your system supplier for furt her assistance. Restoring the Default Settings To restore the default factory settings to your HRG DVR: 1. Click Menu  Mainte nance  Default to enter the Default Settings menu (see Figure 12-13 ). Figure 12-13 D[...]

118 | Performance S eries DVR User Guide www.honeywellvideo.com Viewing the System Information To view system information: 1. Click Menu  Mainte nance  Information to enter the System Information menu (see Figure 12-14 ). Figure 12-14 System Information 2. Click OK to exit to the previous screen. Viewing the System Log Many DVR events are log[...]

800-12005V1 - A - 08/2012 HRG DVR Management | 119 Figure 12-15 Log Search Menu 2. Set the search parameters. 3. Click Search to start the search. If logs matching the search conditions are foun d, they will be displayed in a list of search results (see Figure 12-16 ). Figure 12-16 Log Search Results 4. To view more detailed information about a pa [...]

120 | Performance S eries DVR User Guide www.honeywellvideo.com Exporting Log F iles to a USB Device Log files can also be exported to a USB device. To export a log file: 1. Connect a USB device to the HRG DVR. 2. Select the log file to export, and then click Export to enter the Log Search Export menu (see Figure 12-17 ). Figure 12-17 Log Search Ex[...]

800-12005V1 - A - 08/2012 A Glossary A This appendix provides an explanation for commonly used terms in this guide. DDNS: (Dynamic DNS) A method, protocol, or ne twor k service that provides the capabilit y for a networked device, such as a router or computer system using the Internet Protocol Suite, to notify a domain name server to change, in rea[...]

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800-12005V1 - A - 08/2012 B Solutions B This Appendix provides possible solutions fo r resolving system malfuncti ons that may occur from time to time. Troubleshooting the HRG DVR If this happens … Try this … The DVR makes a beeping sound after booting. The HRG DVR gives a warning beep after booting if: • There is no hard drive pr esent in th[...]

124 | Performance S eries DVR User Guide www.honeywellvideo.com The HRG DVR does not detect my USB export device when I try to export recorded files. There is a chance that the HRG DVR and yo ur USB device are not compatible. Please refer to the following list of tested compatible/incompatible USB devices: If this happens … Try this … Incompati[...]

800-12005V1 - A - 08/2012 Solutions | 125 Troubleshooting the IR Remote Control If this happens … Try this … The Status indicator does not turn green and there is still no response from the remote. Check the following: • Ensure that the batteries are properl y in stalled, and that th e polarities of the batteries are not reversed. • Ensure [...]

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800-12005V1 - A - 08/2012 C Specifications C This Appendix provides the specifications for the HRG Performance Series DVRs. s Specifications Remote Access Sessions Maximum per HRG recorder 24 simultaneous connections: live view, search, playback Administration: DVR configuration One at a time PTZ contr ol One at a ti me controlli ng PTZ Compatibili[...]

128 | Performance S eries DVR User Guide www.honeywellvideo.com Connections Video Input 4 /8/16, BNC 1 Vp-p @ 75 ohms Video Output 1 - Composite main monitor, BNC 1 Vp-p @ 75 ohms 1 - VGA Main Monitor 1 - Spot BNC 1 Vp-p @ 75 ohms Audio Input/Output Input: 4 channel, line lev el Output: 1 channel, line level Sensor Inputs General Purpose 4 inputs ([...]

800-12005V1 - A - 08/2012 Specificati ons | 129 Dimensions LINE I N AUDIO OUT RS-232 VGA LAN HDMI ALARM I N RS-485 ALARM OUT 12V POW ER LOOP OUT AUD IO IN VIDEO O UT VIDEO I N HRG4 HRG8 and HRG16 (HRG16 shown) 12.4" (315 mm) 9.1" (230 mm) 17.5" (455 mm) 11.4" (290 mm) 1.8" (45 mm) 1.8" (45 mm) 1.8" (45 mm) 1.8&quo[...]

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| 131 800-12005V1 - A - 08/2012 Index A admin password, changing 37 alarms features 25 HDD setup 105 motion detection 69 setting manual t riggering 75 setting outputs 74 setting sensors 72 setting video tampering detection 78 audio, setting 50 B backup features 24 managing devices 66 recorded files 63 bit rate, setting 50 C camera multi camer a pla[...]

www.honeywellvideo.com 132 | Performance S eries DVR User Guide controls, HRG8/1 6 28 G gateway, setting 41 , 84 H HDD alarm setup 105 compatibility 124 explained 121 group setup 102 initializing 101 setting to read-only 102 SMART setup 103 status 102 , 103 troubleshooting 123 viewing SMART logs 103 hdd alerts 80 initializing 38 management features[...]

| 133 800-12005V1 - A - 08/2012 modifying 114 setting 111 , 113 playback controls 58 digital zoom 61 exporting video clips 65 live view 59 multi-cam era 60 search 58 single frame 61 system log 60 PPPoE configuring 84 setting password 85 presets, PTZ setup 93 privacy mask, setting 99 PTZ clear patrol 95 configuring 92 controls 93 customizing pattern[...]

www.honeywellvideo.com 134 | Performance S eries DVR User Guide live view 45 playback 61 PTZ 93[...]

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www.honeywellvi deo.com +1.800.323.4576 (North America only) HVSsupport@h oneywell.com © 2012 Honeywell International Inc. All righ ts reserved. No part of this publication may be reproduced by any means without wr itten permission from Honeywell. The information in this publication is believed t o be accurate in all respects. However, Honeywell c[...]