FARGO electronics 410 manual

Fargo    CardJet™ Pro fessional Seri es 410 Card Printer/Encoder and Pers ona    CardJet™ C7 Printer Us er Guide (Rev . 5.0) Part Num ber: L000418[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 2 F argo CardJet Professional Series 410 Card Printer/Encoder and Pe r sona CardJet C7 Printe r User Gu ide (R ev. 5.0), property of Far go Ele ctronics, Incorpora ted Copyright  2002, 2003, 2004, 2005, 2006 by[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 3 Introduction to CardJet Revie w ing the N otices and Tra demark Restric tions Review ing the Notice s The information in this document is sub j ect to ch ang e without notice. NO W ARRANTY OF ANY KI ND IS MADE W[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 4 How to use the manual The CardJet Card Printer User Guide (Rev. 5 . 0) is, in f act, the troubleshooting and f ield service manual for both the Professional Series C ar dJet 410 Card Printer/Encoder and t he Per[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 5 Safet y Messa ges (re view carefull y) Symbol Critical Instructions for Safety purposes Danger: Failure to follow these installation guidelines can result in death or serious injury. Information that raises pote[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 6 Additi onal Safet y Prec autions for CardJ et Techni cians (review carefully ) Symbol Critical Instructions for Safety purposes Danger: Before operating the unit, please read the following safety precautions car[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 7 Table of Contents Introduction to CardJet ___________________________________________________ 3 Reviewing the Notices and Trademark Restrictions ____________________________ 3 Reviewing the Notices _____________[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 8 Troubleshooting with Printer Components __________________________________ 88 Troubleshooting with the Card and Ink LED Indicators ______________________ 88 Troubleshooting with the Printer Driver Ink Fuel Gauge[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 9 Using the Magnetic Track Options under Magnetic Encoding ________________ 123 Using the Bit Density radio buttons under Magnetic Encoding _______________ 124 Using the Character Size radio buttons under Magnetic[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 10 Section 1: T echnician Ov erview Technicians can review t his section f or a comprehensive troubleshooting st rategy for the two CardJet Card Printers. Technicians can use this strategy to gain expert-level kno[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 11 Review ing the Persona Car dJet C7 Card Pri nter/ Encoder The Persona CardJet C7 is a sing le-sided, inkjet ID Card Printer. Standard features: • Full color and monochrome in kj et card printing capability ?[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 12 Technicia n Rev i ew of Printe r Feature s See the next page. Refer to the Technicia n Handbook for CardJe t Card P r inters in this section. Function Description Top Cover Opens to allow acc ess to the Ink Car[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 13 Technician Review of Printer Features (continued) See the Cleaning the Ink Cartridges and I nk Cartridge Cradle procedure on pa g e 147.[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 14 Technician Review of Printer Features (continued) Function Description Power button and LED Printer connected to the PC : • The Power button turns the Printer ON and OFF. ( Note: W hen lit , the blue LED ligh[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 15 Technician Review of Printer Features (continued) X CANCEL Button INK LED CARD Button / LED POW ER Button / LED[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 16 Technician Review of Printer Features (continued) Function Description Card button and LED Card Status button / LED: The Card button is used t o resume operation after an er r or condition is cleared. In g ener[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 17 Technician Review of Printer Features (continued) Function Description Ink LE D The Ink Cartridge Status LED is descr i bed belo w : The Ink LED light indicates w hen you need to check the status of the color o[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 18 Technician Review of Printer Features (continued) Function Description Cancel button X Press the Cancel button t o cancel the current print j ob and reset the P r inter for the next print job. ( Note: This will[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 19 Technician Review of Printer Features (continued) Function Description Power Port Connect to the included power cord. See Powering up the Card Printer on page 28. USB Inte rface Port Connect to a W i ndows PC w[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 20 Techn ician Review of CardJet Specif icati ons The purpose of this section is to provi de t he Operator w ith spec ific information on the Regulatory Compliances, Agency Listings and Technical Specifications fo[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 21 Review ing the A ge nc y Listi ngs Term Description Emissions Standards CE, FCC, CRC c13 74, BSMI, ITS (EN 55022 Class B:1998, F CC Class B, EN 55024: 199 8) Safety Standards UL 60950, CSA C2.2 No. 60950 and UL[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 22 Review ing the Technic al Speci fications The Technical Specifications for the Professional Series CardJet 410 Card Print er/Encoder and Persona CardJet C7 Printer are p ro vided here. ( Note: The CardJet Card [...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 23 Rev iewing the Techn ical Speci fications ( continu ed) Type Description Interface USB 1.1 Mem o r y 2MB RA M Operating Tempe rature 59° to 95° F / 15° t o 35° C Operating Humidit y 20% to 80% non-condensin[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 24 Rev iewing the Techn ical Speci fications ( continu ed) Type Description Resolution 600 dpi ( Fast mode ) This is the number of indi vidual pi xels in a g raphic, taken over a given length, used to indicate the[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 25 Techn ician Review of CardJet Card Pri nte r Setup IMPOR TANT! Farg o Card Printers require highly specialized print supplies to f unction properly. To maximize Printer life, reliability, printed card quality a[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 26 Connecti ng the Card Pr inter to the Computer The Card Printer is designed to be used with any IBM-PC or compatible runni ng W indow s 98Se/Me/2000/XP. For best results, a Pentium™ class 233 MHz com puter wit[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 27 Opening t he Top Cover to the Car d Printer Step Procedure 1 Open the Top Cover of the Print er by li f ting up on its front ed g e and tilting the cover back into its fully open position. See CardJ et Engineer[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 28 Power ing up the Card Pri nter The power supply within the Printer is a u niversal power supply properly configured for the power used in the (respective) country. To conne ct power to the P r inter, locate the[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 29 Revie w ing the Prin ter Driver Operator Interface Technicians can access the Printer Driver w indo w by selecting Start button > Settings > Printe rs > Ca rdJet P rofessio nal 410 C ard Prin ter (ri g[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 30 Rev iewing the Print er Driv er Operator Int erface (cont inued) See Secti on 3: P ri nter A dj ustments for more detai led proced ures.[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 31 Rev iewing the Print er Driv er Operator Int erface (cont inued) Step Description 4 Interfacing with the M agnetic tab (option wit h the CardJet 410 and Persona C7 Card Printers): Access the Magnetic Encoding t[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 32 Review ing the Printe r Proper ties window Access the Professional Series CardJet 410 or P er sona CardJet C7 Card Pr inter Properties window via Start > Settings > Printers > Properties in order to in[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 33 Technicia n Rev i ew of Ink a nd Card Cart rid ges The CardJet Card Printer requires specializ ed I nk and Card Cartridges to pr oduce high- quality, durable cards. This section explains these materials in de t[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 34 Review ing the I nk Car tridges The CardJet printing pro cess requires that two hi g hly specializ ed Ink Cartridges are installed: (1) a color Ink Cartridge and ( 2) a blac k Ink Cartridge. Both Cartridges mus[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 35 Loading the Ink Cartri dges Prior to loading Ink Cartridges, the Ink LED lig ht wil l f lash to signal that Ink Cartridges must be installed. Follow these steps to load both t he color and black Ink Cartridges [...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 36 Loading the Ink Cartridge s (continued) Step Procedure 2 Remove the Ink Cartridge from its pac k aging and carefully remove the protective vin yl ta pe . Caution: Do NO T t ouch the Ink Car t ridge nozzles or c[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 37 Loading the Ink Cartridge s (continued) Step Procedure 3 Push the Ink Cartridge firmly, straight down into the In k Cartr idge Cradle. 4 Close the cradle latch. W hen the latch is fully closed, you w ill hear a[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 38 Review ing the Card Cart ridges The Card Printer accepts on CardJet cards w ith a thickness of 30 mil (.030"/.762mm). • Thermal Inkjet Printing: CardJet cards are spe cially desig ned for use wi t h ther[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 39 Loading the Card Cartri dge Before printing, load blank cards into the Printer's Card I nput Hopper, as f ollows: Step Procedure 1 Close the Printer's Top Cov er. ( Note: T he Printer w il l indicate [...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 40 Loading the Card Ca rtridge (continued) Step Procedure 3 Set the Card Cartridge onto the Card Input Hopper with the arrow on the top of the Cartridge pointing tow ar d the front of the Printer as show n below. [...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 41 Pri nting the Test Pri nt (after i nstalling Ink and Card Cartri dges) Once the Ink and Card C art ridges are installed, a self-test should be performed to chec k for proper operation of the Printer. ( Note: Th[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 42 Technicia n Handbook for CardJet C ard Printers This section is provided for Technicians at the I ntermediate and Exper t levels, who w ant t o become thoroughly familiar with the Printer functions as soon as i[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 43 Technician Handbook for Car dJet Card Printers (continued) Function Description Card button and LED Card Status button / LED: The Card button is used to r esume operation after an error condition is cleared. In[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 44 Technician Handbook for Car dJet Card Printers (continued) Topic Description Cancel / Retry button (Error recov ery) X Relates to Printe r Error Reporting and Recovery (both 410/C7 models) The Operator can push[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 45 Technician Handbook for Car dJet Card Printers (continued) Topic Description Card Cart ridge (both 410/C7 model s) The Card Cartridge displays the quantity lev els of cards remaining. The Card Cartridge is a se[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 46 Technician Handbook for Car dJet Card Printers (continued) Topic Description Card Encoding The Encoding module is self-contained and easil y f ield-upgradeable by an Operator (or a Service T echnician). • Enc[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 47 Technician Handbook for Car dJet Card Printers (continued) Topic Description Card LED T he Firmware correctly detects the ca r d feed error condition and indicates a fatal error condition (via the Card LE D) a [...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 48 Technician Handbook for Car dJet Card Printers (continued) Topic Description Card Quantities (50-ca rd for Persona C7 and 100- card for Professional 410) The Card Cartridge is used to provide 100-ca r d (Pro f [...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 49 Technician Handbook for Car dJet Card Printers (continued) Topic Description Card Size T he Card Printer accepts onl y CardJet cards. Card Surface Use only CardJet cards. Color Matching The process of adjusting[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 50 Technician Handbook for Car dJet Card Printers (continued) Topic Description Card Pr inting Jam The Firmware correctly detects the condition and indicates a f atal error condition via Card LED and a PC on-scree[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 51 Technician Handbook for Car dJet Card Printers (continued) Topic Description Color I nk Cartrid ge Here is the breakdown: • CardJet 410: 300 color ink c ards • Persona C7: 250 color ink cards Driv er Instal[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 52 Technician Handbook for Car dJet Card Printers (continued) Topic Description Empty Ink Cartrid ges (2 ) (See Ink LED and E rror Messages) The Printer correctly detects and reports an emp ty Ink Cartridge via LE[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 53 Technician Handbook for Car dJet Card Printers (continued) Topic Description Encoding Retry option Encoding Retry option is provided the Operator v ia an on- screen button that correctly initiates an attempt to[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 54 Technician Handbook for Car dJet Card Printers (continued) Topic Description Fargo Controller to HP Sensor Assembly There are two (2) cables w hich c onnect the Fargo Controller wi t h the Sensor in the HP Prin[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 55 Technician Handbook for Car dJet Card Printers (continued) Topic Description Init ial Card Feed Error The Firmware correctly detects the condition and indicates a f atal error condition (via the Card LED and a [...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 56 Technician Handbook for Car dJet Card Printers (continued) Function Description Ink LE D The Ink Cartridge Status LED is descr i bed belo w . See next page) : The Ink LED light indicates w hen you need to check[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 57 Technician Handbook for Car dJet Card Printers (continued) Term Description Ink Ca rtridge The P rinter requires bo th the color, dye-base d Ink C artridge and the black pigment Ink Cartridge to f unction prope[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 58 Technician Handbook for Car dJet Card Printers (continued) Topic Description Ink LED (bad tag) Before running out of ink and having a new Ink Cart ridge installed, the Printer correctly validates the replacemen[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 59 Technician Handbook for Car dJet Card Printers (continued) Topic Description InkJe t Ille gal Ink Cartrid ge Detection (See Ink LE D) The Printer correctly validates the replacement Cartridge and r eports that [...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 60 Technician Handbook for Car dJet Card Printers (continued) Term Description Interface (using the Ca rd tab) Inter facing with the Car d tab: Access the Card tab via C ar dJet 410 or Persona C 7 Car d Printer Pr[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 61 Technician Handbook for Car dJet Card Printers (continued) Topic Description Interface (using the Magnetic Encoding tab) Inter facing with the Magne tic tab (b oth 410 /C7 mode ls): Access the Magnetic Encoding[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 62 Technician Handbook for Car dJet Card Printers (continued) Term Description Malfunction indicators The Printer has LED, Sensor and Er r or Message mal f unction indicators to inform the Operator that the equipm[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 63 Technician Handbook for Car dJet Card Printers (continued) Term Description LED Indicators Relates to Printe r Error Reporting and Recovery (both 410/C7 models) The Printer has LED, Sensor and Er r or Message m[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 64 Technician Handbook for Car dJet Card Printers (continued) Term Description Monitoring Card Levels The Card Cartridge is transparent for visual card monitor ing from side or top view . T he LED error li g ht in[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 65 Technician Handbook for Car dJet Card Printers (continued) Topic Description Power button / LED Printer connected to the PC : • The Power button turns the Printer ON and O FF. ( Note: W hen lit, the blue LED [...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 66 Technician Handbook for Car dJet Card Printers (continued) Term Description Power Supply Fargo supplies both cord sets for Internal power suppl y. ( Note: Thi s provides a dual power supply ( 110v/220v).) Print[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 67 Technician Handbook for Car dJet Card Printers (continued) Topic Description Printe r Driv er (USB plug & play capabilities) A software utility that serves as an interface between the Printer and the W indo[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 68 Technician Handbook for Car dJet Card Printers (continued) Type Description Printe r Connections Printer connections are d escribed as follows for T echnician review: • PC via a USB cable co nnecti on: W hen [...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 69 Technician Handbook for Car dJet Card Printers (continued) Topic Description Print M ode Speeds (Best, Norma l, Fast) (both 410/C7 model s) The print speeds are Best Print Mode (76 secon ds) , Normal Pri nt Mod[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 70 Technician Handbook for Car dJet Card Printers (continued) Topic Description Printe r Start-u p The device initialization and Firmware downloading occur  when the Printe r start -up is i nitiate d. Ink C arr[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 71 Technician Handbook for Car dJet Card Printers (continued) Topic Description Self-supporting access covers The access covers are remov able and t hey are s elf -supporting when open. Service documents Refers to[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 72 Technician Handbook for Car dJet Card Printers (continued) Topic Description Un- progra mmed color Ink Cartrid ge The P rinter co rrectly detects and repo rts an un-pro grammed color In k Cartridge via the Ink [...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 73 Section 2: Troubleshoo t ing Gui delines The purpose of this section is to provide T echnicians with a breakdown of the CardJet Card Printers Troubleshooting and Prin ter Maintenance requirements. Safet y Messa[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 74 Additi onal Safet y Prec autions for CardJ et Techni cians (review carefully ) Symbol Critical Instructions for Safety purposes Danger: Before operating the unit, please read the following safety precautions ca[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 75 Danger: You must unp lug the power cable to the Card Printer to ensure that all power is dis c onnected from the unit. Do not attempt any work on t he Card P rinter’s interior unle s s y ou have first unplugg[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 76 Interpr eting the LED Lig hts The LED lights located on the fr ont of the Printer i ndicat e what is wor k ing and not w or king inside the Printer. To accurately interpret what it means when these li g hts are[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 77 Interpreting LED Li ghts (continued) Power LED Card LED Ink LED Cause / Solution On solid Flashing Off Indicates you need to ch eck t he status o f the Card Cartrid ge and /or the c ard be ing used for the curr[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 78 Interpreting LED Li ghts (continued) Power LED Card LED Ink LE D Cause / Solution On solid Off Flashing Indicates you need to ch eck the status of t he Ink Cartrid ges. This LED will fl ash when: • The Top C [...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 79 Revie w ing the Fa rgo Controll er error types The Driver periodically requests status information from Fargo Cont r oller. Error Type Description Cartrid ge Probl ems The Ink LED wi ll blink and Ink Cartridges[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 80 Review ing the Erro r Messages for P rinter Dri vers This section applies to the Stat us Monitor requirements for W indow s 98Se/Me/2000/XP Printe r Driv ers. Refer to the Technician Handbook for CardJet Card P[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 81 Rev iewing t he Err or Messa ges W indo w s 98 Se/Me/2 000/XP Printe r Driv ers Error Message Problem Solution Black Ink Cartrid ge Not Installed Error Cod e: 4 (displayed on lower lef t) Indicates the black In[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 82 Rev iewing the Error Messag es W indo ws 98Se/Me/2000 /XP Printer Driv ers (continued) Error Message Problem Solution Card Cart ridge Not Installed Error Cod e: 16 (displayed on lower lef t) Indicates the Card [...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 83 Rev iewing the Error Messag es W indo ws 98Se/Me/2000 /XP Printer Driv ers (continued) Error Message Problem Solution Color I nk Cartridge Low Error Cod e: 7 (displayed on lower lef t) Indicates the color Ink C[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 84 Rev iewing the Error Messag es W indo ws 98Se/Me/2000 /XP Printer Driv ers (continued) Error Message Problem Solution Illeg al Black Ink Cartrid ge Error Cod e: 14 (displayed on lower lef t) Indicates one of th[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 85 Rev iewing the Error Messag es W indo ws 98Se/Me/2000 /XP Printer Driv ers (continued) Error Message Problem Solution Improp er Blac k Ink C artr id g e Error Cod e: 12 (displayed on lower lef t) Indicates one [...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 86 Rev iewing the Error Messages fo r Windows 98Se/Me/2 000/XP Print er Driver s (continued) Error Message P r oblem Solution and Re l ated Service Procedure Mecha n ism Error Cod e: 2 (displayed on lower lef t) I[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 87 Review ing the Error Messages for the M agnetic Encodi ng Modul e Mag Message Problem Solut ion Card Jam in Encoding Module Indicates a card is jammed i n t he Magnetic Stripe Encoding module. Reposition the ca[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 88 Troublesho oting with Pri nter Compone nts This section provides troubleshooting pr ocedures for the Technician. Refer to the Technician Handbook for CardJet Card Printers in Section 1 ( as needed). Trouble sho[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 89 Troubleshooting wi th the Card and Ink LED (continued) Step Description 4 Determine if the Printer correctly detects and reports empty, illegal or i m properly loaded Ink Cartridges. • Ink LE D (illega l Ink [...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 90 Trouble shooting w ith the Pri nter Driver Ink Fue l Gauges Step Description 1 Determine if the Printer Driv er Ink Fuel Gauge correctly provi des the Operator with a display of the estimated amount o f ink r e[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 91 Trouble shooting w ith the Err or Messages Step Description 1 Determine if the Printer performs these functions: • Encoding Errors: The Printer traps and reports encoding error responses via required LED illu[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 92 Trouble shooting w ith the Pri nter connecti ons Step Description 1 Ensure that Pr inter connections provide t hese functions: • PC via a USB cable co nnecti on: W hen a Printer is connect ed to a host PC via[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 93 Trouble shooting t he Card Jam If a card becomes jamm ed inside t he Printer, the Card LED light will flash and the Printer will pause operation. Refer to the followi ng steps for instructions to clear the jam:[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 94 Resol ving the CardJet C ard P rinter pro blems Ref er t o t he Technici an Handbook for CardJet Card Printers in Section 1 (as needed). Resolvi ng the Printer Start up problems Step Description 1 Troubleshooti[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 95 Resolvi ng the Bar Code pr oblems Step Description 1 Are you using an in f rared bar code scanner? If so, select the Infrared Bar Codes option within the Image Col or tab. ( Note: This o ption dir ects the Prin[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 96 Resolvi ng the pixel ated or grai ny I D Car d Photo problems Step Description 1 For best photo-realistic output, you should alway s use high resolution, 24-bit color imag es. • If scanning an image, alw ays [...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 97 Section 3: Printer Adjust ments The purpose of this section is to provi de t he Operator w ith spec ific information on Printer adjustment procedur es. Refer to the Technician Handbook f or CardJet Card Pri nte[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 98 Additi onal Safet y Prec autions for CardJ et Techni cians (review carefully ) Symbol Critical Instructions for Safety purposes Danger: Before operating the unit, please read the following safety precautions ca[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 99 Installin g the Windo w s Prin ter Driver The Printer Driver software is located on the S oftware Installat ion CD incl uded with the Printer. If you woul d lik e to provide others with these instructions, howe[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 100 Installing the Windows Printer Driver (continued) Step Procedure 3 Follow the on-screen instructions to complete inst allation. When prompted, connect the Printer to the computer usin g a USB cable. DO NOT con[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 101 Insta lling the Pri nter Dri ver Updates Occasionally, new Printer Driver versions are released whi ch ha ve new or updated features. To check on what versio n you have, select the About box under the Card tab[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 102 Dow nloading the Pri nter Driver Fil es Downloadable Printer Driver files have names end ing in .exe and a r e self-extracting W inZip archi ves. ( Note: A W inZi p ar chive is a package, cont aining one or mo[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 103 Setting u p the Printe r Driver Once the Printer Driver has been ins t alled, you may need to s elect Printer Driv er options other than the default settings. To open t he Printer Driver setup w indow, please [...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 104 Printer Dri v er Options IMPOR TANT! Farg o Card Printers require highly specialized Ink Cartridges to f unction properly. To maximize Printer life, reliability, printed card quality and durability, you must u[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 105 Selec ting the Car d tab windo w Select the Card tab to bring up t he Card wi ndo w (same in both 410/C7 models). Go to the next page.[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 106 Selecting the Print Quality (Best, Normal or Fast print modes) The three (3) modes of p r int quality are the Best , Normal or Fast print modes (described below ). ( Note: T he Normal print m ode is the de f a[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 107 Selecti ng the Print Quality (Best, Normal or Fast print modes) (continued)[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 108 Using the default Card Si ze The Card Siz e selection indicates that the Printer accepts standard, c r edit card size CR-80 cards. ( Note: The dimensions of the total print a r ea for this card siz e ar e also[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 109 Sele cting the Orienta tion (Port rait or La ndscape) Select either the Portrait or Landscape radio buttons f or Orientation. ( Note: An icon illustrating a printed card helps represent the difference betw een[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 110 Selecting the R otate Front by 180 Degrees option Use this option to change the position of th e printed image in r elation to the set location o f a card's magneti c stri pe. Step Procedure 1 Select the [...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 111 Clic king on the About button Click o n this About button to open a dialog box containing the copyright and version information about this Printer Driver software.[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 112 Selec ting the Image Color tab To return all options to thei r factory settings, click on the Default button. Rev iew the information below and proceed to the procedure o n the next page. Function Description [...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 113 Sele cting the Col or Qualit y un der the Image Color tab Use this option to control speci f ic Printer functions under the Image Color t ab ( same in both 410/C7 models). Step Procedure 1 Select the Au t omat[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 114 Sele cting the Col or Qualit y Step Procedure 1 In either mode, the Operator can adjust Saturation, Brightness and Color Ton e. As these are changed, the large color photo wi ll cha nge accordingly. These opti[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 115 Selecting the Print in Gray scale checkbox Sele cting the Infrar ed Bar Codes checkbox This is only an active option i n t he Best print mode. See above). W hen selected, the Best Print Quality option will aut[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 116 Sele cting the Default button This button returns all Print Quality and Color Q uality settings to their fac t ory settings.[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 117 Selec ting the Image Position tab In both 410/C7 models, the Image Pos iti on controls allow y ou t o adjust the position of the overall print area to be precisely center ed on a card. I n most cases t his adj[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 118 Using the Vertical and Hor izontal Adjustment arrows Step Procedure 1 To adjust the Image Position v alues, click on the Vertical and Horizontal adjustment arrows. ( Note: W hen adjusting these values, keep in[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 119 Using t he Vertical and Hori zontal Adj ustment arro w s Step Procedure 2 As you can see: • The Vertical adjustment moves the image more toward the rear of the Printe r if a p ositive number i s entered and [...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 120 Selec ting the Magnet ic Encoding tab ( both 410/C 7 models) Use these options only if the CardJet Card Pr inter has an optional M agnet ic Stripe Encoding Module installed. ( Note: Only high-coercivity encodi[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 121 Using the Verific ation opti on under Magnet ic Encodi ng Use the Verifi cation option, whi ch inst ructs the Printer to veri f y that all magnetic data has been correctly encoded on each card. ( Note: W ith e[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 122 Using the Magnetic Tr ack Selecti on option under Magne tic Encoding Use these options to customize the ISO encoded data format for each of the magnetic stripe 's three tracks . Step Procedure 1 Select th[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 123 Using the Magnetic Tr ack Options under Ma gnetic Encoding Use the Magneti c T r ack options for these purposes: • Customize the ISO encoded data format for each o f t he magnetic stripe's three t racks[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 124 Using the Bit Densit y radi o buttons unde r Magne tic Encoding Use this option to customize the Bit Recordin g Density (Bits per Inch) used to encode t he magnetic data on the currently selected track. The de[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 125 Using the A S CII Off set under Magne tic Encodi ng Use this option to customize the Character ASCII Off set used to encode the ma g netic data on the currently selected track. ( Note: This character-offset va[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 126 Using the LRC Generati on radio buttons unde r Magnet ic Encoding Use this option to customize the LRC G eneration M ode ( used to encode the ma g netic data on the currently selected track). Step Procedure 1 [...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 127 Review ing the Shift Dat a Left under Magnet ic Encoding Use the Shift Da ta Left option, which applies to all t racks when selected. Step Procedure 1 Select this opt ion to shift the rec orded magnetic data t[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 128 Using the Default button under Magneti c Encodi ng Step Procedure 5 Return all options to their f actory settings by clicking on t he Default bu tton.[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 129 Review ing the ISO Tra ck Locations The Magnetic Encoding module encodes onto tra ck s in accordance w it h an ISO 7811-2 magnetic stripe. For track locations, review the display below. TRACK1 0 . 1 10" T[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 130 Review ing the Sampl e String • Sending Data to Track 1: ~1%JULIEAND ERSON^1234567890? • Sending Data to Track 2: ~2 ; 1234567890987654321? • Sending Data to Track 3: ~3 ; 1234567890987654321? Track Star[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 131 Review ing the ASCII Code and Character Ta ble ASCII C ode Character ASCII Cod e Characte r ASCII Code Character 32 space 56 8 80 P 33 ! 57 9 81 Q 34 " 58 : 82 R 35 # 59 ; 83 S 36 $ 60 < 84 T 37 % 61 =[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 132 Sending t he Track Inform ation Magnetic track data is sent in t he form o f text strings from the application so f tware to the Printer Driver. Specific characters are added to the ma g netic data (to be enco[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 133 Selec ting the Print Sup plies tab This option displays the prints remaining in bot h the Color and Black Ink Cartridges. • As you print cards, the pr int s remaining will decr ement after each card, display[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 134 Using the Print S upplies tab (continued) This option will display the current in k level of the Cartridges. • The three color bars will always move down at the same rate t o represent the total number of co[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 135 Using the Reorder Number s indicat ors These indicators display the reorder numbers for the Color Ink C ar tridge , Black Ink Cartridge and Card Cartridge currently installed or last installed in the Printer. [...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 136 Sele cting the Clean I nk Cartridge Nozzles button Select the Clean Ink Cartridge Nozzles bu t ton to bring up a toolbox t hat display s clean pr int Cartridge sequences, to initiate a clean sequence to clean [...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 137 Cleaning the I nk Cartridge Nozzles (continued) W hen co mplet ely out, th e Print er operation paus es and a separate mess ag e f or Color Ink Cartrid ge Out o r Blac k Ink C artridge Out is d isplay ed. ( No[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 138 Cleaning the I nk Cartridge Nozzles (continued) Step Procedure 2 A card is prin t ing that show s the r esults of the initi al cleaning . • Click on the Done button to c lear the Print Cartridges i f the pri[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 139 Cleaning the I nk Cartridge Nozzles (continued) Step Procedure 3 A ca rd is pri nting th at sh ows the results o f the p rinting. • Click on the Done button to c lear the Print Cartridges i f the print quali[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 140 Cleaning the I nk Cartridge Nozzles (continued) Step Procedure 4 A card is prin t ing that show s the r esults of the intermediate cleaning. • Click on the Done button to c lear the Print Cartridges i f the [...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 141 Sele cting the Test Pri nter button The Tes t P ri nt er opt ion allows y ou to send a variety o f tests to the Printer. ( Note: These test procedures can be helpful in ensuring that t he computer is effective[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 142 Section 4: Cleaning and Mainten ance The Card Printer is built to re q uire a minimum am ount of maintenance. Nev ert heless, there are a few procedures you can pe rf orm on a r egular basis or as needed to en[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 143 Additi onal Safet y Prec autions for CardJ et Techni cians (review carefully ) Symbol Critical Instructions for Safety purposes Danger: Before operating the unit, please read the following safety precautions c[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 144 Using the Required Sup plies IMPOR TANT! Farg o Card Printers require highly specialized Ink Cartridges to f unction properly. To maximize Printer life, reliability, printed card quality and durability, you mu[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 145 Danger: You must unp lug the power cable to the Card Printer to ensure that all power is dis c onnected from the unit. Do not attempt any work on t he Card P rinter’s interior unle s s y ou have first unplug[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 146 Manuall y cleaning t he Ink Cartri dges Caution: If the Printer is used in a dusty environment, a small amount of debris may accumulate inside the case. This debris can include dust, hair, carpet or clothing f[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 147 Cleani ng the Ink Cart ridges and Ink Cartridge Cradle Step Procedure 1 Dip the end of a clean co t ton swab into the distilled w at er and remove any excess water. 2 Clean the face and edges o f the first Ink[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 148 Cleaning the I nk Cartridges and Ink Cartridge Cradle (continued) Step Procedure 6 Reinsert the Ink Cartridges and close the Printer’ s Top Cover. 7 Reconnect the power cord to the back of the Printer and cl[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 149 CardJe t Maintenance Kit Instructions Maintenance Kit Number: 085884 • CardJet Maintenance Kit Instructions (P/N L000399) • CardJet Cleaning Card (P/N 081760) • CardJet Alcohol W ipe (P/ N 076843) • Ca[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 150 Rev iewing related D isplay s (continued ) This photo displays the Card Hopper Feed R oller.[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 151 Lubric ating the upper Ink Carria ge Rail This procedure needs to be comple t ed when the ink cradle i s jit tery or jum ps during operation. Step Procedure 1 Unplug the Printer. 2 Open the Printer Cover. Cont[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 152 Lubricating the upper Ink Carriage Rail (cont.) Step Procedure 3 Apply grease from the C ar dJet Maintenance Kit to the under side o f the upper Ink Carriage Rail guide, as show n belo w. W ipe o ff a ny exces[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 153 Cleani ng the Ink Carri age Rod This procedure needs to be comple t ed when the ink cradle i s jit tery or jum ps during operation. Step Procedure 1 Unplug the Printer. 2 Open the t op Cover. Continued on the [...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 154 Cleaning the I nk Carriage Rod (continued) Step Procedure 3 Use the alcohol pad from the Card Jet Mai nt enance Kit to gently wipe the I nk Carriage Rod clean, as show n belo w. 4 Close the Cover. 5 Power up t[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 155 Replac ing the Felt I nk Well This procedure need to be comple t ed when the ink f elt becomes saturated w ith ink and begins to smudge the back of the ca r d. Step Procedure 1 Unplug the Printer. 2 Open the t[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 156 Replacing the Felt Ink Well (co ntinued) Step Procedure 3 Use the Ink Felt removal t ool to firmly grasp the l ef t corner of the Ink Fel t . Remove it by pulling the Fel t up and to the ri g ht, as show n bel[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 157 Replacing the Felt Ink Well (co ntinued) Step Procedure 4 Clean the Ink W ell Tray with an alcohol pad fr om the M ainte nance Kit, as show n below. 5 Remove the backing off the new Ink Felt. 6 Place the new f[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 158 Cleani ng the Card Hopper Fe ed Roller This procedure needs to be comple t ed when the Card Feed Rollers become dirty, and the Rollers can no longer properly g rip the card. Step Procedure 1 Unplug the Printer[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 159 Cleaning the Ca rd Hopper Feed Roller (cont.) Step Procedure 4 Replace the Card Cartridge. 5 Power up the Printer. 6 Run a test card to check the card feed. This procedure is completed.[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 160 Cleani ng the interior Card Feed Roller s This procedure needs to be comple t ed when the Card Feed Rollers become dirty, and the Rollers can no longer properly g rip the card. Step Procedure 1 Unplug the Prin[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 161 Cleaning the i nterior Card Feed Rollers (cont.) Step Procedure 4 Open the t op Cover. 5 Locate the Main Roller Drive Gear (located on main Drive Shaft) as seen below. 6 Use your fingers to gently turn the M a[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 162 Cleaning the i nterior Card Feed Rollers (cont.) Step Procedure 8 W hen the cleaning card is feed to the Card Image Station, turn the D r ive Gear the opposite direction to feed the cleaning card bac k into th[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 163 Section 5: Fargo Technical Supp ort The purpose of this section to provide the Operator w ith an efficient, step-by-step procedure to be used when contacting Far g o Technical Support as needed f or the C ar d[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 164 Section 6: Rev iew ing th e Spare Parts Li st CardJet 410 ID Card Printer Recommended Spare Parts List Effective Date: April 2004 For current pricing see http:// ww w.fargopartner.com/support_services/[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 165 Glossary of Terms Term Definition 24-bit color A color depth for an i m age that uses 8 bits for each color ( red, blue, green) combining the possible 256 shades t o pr ovide a color depth of 16.7 million colo[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 166 Glossar y of Term s (continued) Term Definition Barcodes A series of alternating black and w hite str ipes, of v arying widths (each character denoted by a set number and w id th of black stripes) that allows [...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 167 Glossar y of Term s (continued) Term Definition Cache A t ype of memory bu f fer to store data temporarily , used to hold information that is most o f ten exchanged between Controller and peripheral, to expedi[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 168 Glossar y of Term s (continued) Term Definition CR-80 A car d dimension standard of 2 . 125" X 3.370" (+/- 0. 002" W , +/- 0.005" L) or 53.975 X 85.598 m m . Cursor The marker in the LCD D [...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 169 Glossar y of Term s (continued) Term Definition Dot pitch A measurement of image sharpness deno t ing the wi dt h of the dots that makes up a pi xel. The smaller the pitch, the sharper t he imag e. Download Th[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 170 Glossar y of Term s (continued) Term Definition Encoder (wheel) An electromechanical device, attached to a sha f t that detects the change in rotational position, incremented to count ticks per revolution. The[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 171 Glossar y of Term s (continued) Term Definition Full bleed Printing that covers the entire card surface. Gamma The degree of contrast of an i m age or the display o f a monitor determined by the slope o f a ch[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 172 Glossar y of Term s (continued) Term Definition ID (Identification) An abbreviation for identification. Image A collection of pictures or graphical elements that compose the visual features on a card. Also re [...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 173 Glossar y of Term s (continued) Term Definition MB (Megabyte) A unit of storage that e quals 1, 048,576 bytes. Memory A generic term for any d evice that stor es di g ital information using magnetic media or d[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 174 Glossar y of Term s (continued) Term Definition PC (Perso nal Computer) A stand-alone, programmable, electronic device that can store, retrieve and process data consisting of a C PU, mouse, keyBoard and monito[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 175 Glossar y of Term s (continued) Term Definition Queue A sequence of files or sets of da t a, awaiting transmission or processing. RAM (Rando m Access M emor y) A storage device for digital information to be he[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 176 Glossar y of Term s (continued) Term Definition Roller Element s of the Print er used for the t ransport of media consisting of a ro tatin g ste el shaft (for rib bon) o r a rota ting st eel sha f t w ith a ru[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 177 Glossar y of Term s (continued) Term Definition Through-hole A method of mounting circuit elements with the le ads passing through holes in the circuit Board and solde red on the opposite side. Timeout An inte[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 178 Index A About button, 111 AC - Alternating Current, 165 Accepted Card Thickness, 22 Accept ed Card T ypes, 22 Accepted Standard Card Sizes, 22 Adhesion, 165 adjusting color hue, saturation and brightness, 49 A[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 179 Card Printing Jam, 50 Card Quantities (50 and 100), 48 Card Sensor, 50 Card Size, 29, 49, 60, 108 Card St atus button / L ED , 16, 43 Card tab, 29, 60 Cards I mp roperly Loaded, 46 card's ma gneti c strip[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 180 E Edge-to-Edge, 169 EE Memory, 169 EEPR OM (Electr icall y Erasabl e Programmable Read Only Memory), 169 Empty black Ink Cartridge (replaced), 52 Empty blac k Ink Ca rtrid ge (See I nk LED and Error Messages),[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 181 Ink Cartridge, 57 Ink Cartridge calibration, 55 Ink Cartridge Capacity, 22 Ink Cartridge Cradle, 12, 35, 37 Ink Cartridge nozzles, 36 Ink Cartridge Tag Detection (via Ink LED) – Bad tag, 57 Ink Cartridges, 3[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 182 N Network, 173 Non empty Ink Cartridges, 52 non Fargo-certified Card Cartridge is installed, 16 non Fargo-certified Cartridge installed, 17, 56 non-Fargo Certified Supplies, 34 Normal Card Printing, 64 Normal [...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 183 Programmed black Ink Cartridge with a Professional product, 70 Programmed color Ink Cartridge with a Professional product, 70 Q Queue, 175 R RAM (Random Access Memory), 175 Rasterize, 175 Read the card Sensor,[...]

RESTRICTED USE ONLY Fargo Elec tronics , Inc. CardJet 4 10 Card Printer /Encoder and Per sona Car dJet C7 Printer User Gu ide (Rev. 5.0) 184 track number (1, 2 or 3), 132 transparent Cartridge, 45 troubleshoot the Printer, 163 Troubleshooting, 177 Troubleshooting the Printer, 91 TrueType (TT) , 177 TÜ V-EMC, 20 TÜV-GS, 20 U UL, 20 unable to feed,[...]