Ford 2010 Flex manual

Introduction 5 Instrument Cluster 12 W arning lights and chimes 12 Gauges 16 Message center 18 Entertainment Systems 28 AM/FM stereo with CD/MP3 28 Auxiliary input jack (Line in) 37 USB port 39 Satellite radio information 43 Family entertainment system 46 Navigation system 67 SYNC 威 67 Climate Controls 68 Manual heating and air conditioning 68 Du[...]

Locks and Security 126 Keys 126 Locks 127 Anti-theft system 140 Seating and Safety Restraints 151 Seating 151 Safety restraints 171 Airbags 184 Child restraints 199 Tires, Wheels and Loading 218 T ire information 220 T ire inflation 222 T ire Pressure Monitoring System (TPMS) 236 V ehicle loading 242 T railer towing 249 Recreational towing 253 Driv[...]

Roadside Emergencies 292 Getting roadside assistance 292 Hazard flasher control 293 Fuel pump shut-off 294 Fuses and relays 294 Changing tires 302 T emporary mobility kit 309 Wheel lug nut torque 318 Jump starting 319 W recker towing 325 Customer Assistance 327 Reporting safety defects (U.S. only) 333 Reporting safety defects (Canada only) 333 Clea[...]

Accessories 386 Ford Extended Service Plan 388 Index 391 All rights reserved. Reproduction by any means, electronic or mechanical including photocopying, recording or by any information storage and retrieval system or translation in whole or part is not permitted without written authorization from Ford Motor Company . Ford may change the contents w[...]

CONGRATULATIONS Congratulations on acquiring your new Ford Motor Company product. Please take the time to get well acquainted with your vehicle by reading this handbook. The more you know and understand about your vehicle, the greater the safety and pleasure you will derive from driving it. For more information on Ford Motor Company and its product[...]

Protecting the environment W e must all play our part in protecting the environment. Correct vehicle usage and the authorized disposal of waste, cleaning and lubrication materials are significant steps towards this aim. Information in this respect is highlighted in this guide with the tree symbol. CALIFORNIA Proposition 65 W arning W ARNING: Engine[...]

Special instructions For your added safety , your vehicle is fitted with sophisticated electronic controls. W ARNING: Please read the section Airbag Supplemental Restraint System (SRS) in the Seating and Safety Restraints chapter . Failure to follow the specific warnings and instructions could result in personal injury . W ARNING: Front seat mounte[...]

• how fast the vehicle was traveling; • where the driver was positioning the steering wheel; and • longitude and latitude of vehicle at last location, using GPS technology and advanced vehicle sensors. T o access this information, special equipment must be directly connected to the recording modules. Ford Motor Company and Ford of Canada do n[...]

CELL PHONE USE The use of Mobile Communications Equipment has become increasingly important in the conduct of business and personal affairs. However , drivers must not compromise their own or others’ safety when using such equipment. Mobile Communications can enhance personal safety and security when appropriately used, particularly in emergency [...]

These are some of the symbols you may see on your vehicle. V ehicle Symbol Glossary Safety Alert See Owner’ s Guide Fasten Safety Belt Airbag - Front Airbag - Side Child Seat Lower Anchor Child Seat T ether Anchor Brake System Anti-Lock Brake System Parking Brake System Brake Fluid - Non-Petroleum Based Parking Aid System Stability Control System[...]

V ehicle Symbol Glossary Power W indows Front/Rear Power W indow Lockout Child Safety Door Lock/Unlock Interior Luggage Compartment Release Panic Alarm Engine Oil Engine Coolant Engine Coolant T emperature Do Not Open When Hot Battery A void Smoking, Flames, or Sparks Battery Acid Explosive Gas Fan W arning Power Steering Fluid Maintain Correct Flu[...]

W ARNING LIGHTS AND CHIMES W arning lights and gauges can alert you to a vehicle condition that may become serious enough to cause extensive repairs. A warning light may illuminate when a problem exists with one of your vehicle’ s functions. Many lights will illuminate when you start your vehicle to make sure the bulbs work. If any light remains [...]

W ARNING: Under engine misfire conditions, excessive exhaust temperatures could damage the catalytic converter , the fuel system, interior floor coverings or other vehicle components, possibly causing a fire. Powertrain malfunction/reduced power: Illuminates when a powertrain or a A WD fault has been detected. Contact your authorized dealer as soon[...]

Airbag readiness: If this light fails to illuminate when the ignition is turned to on, continues to flash or remains on, have the system serviced immediately by your authorized dealer . A chime will sound if there is a malfunction in the indicator light. Safety belt: Reminds you to fasten your safety belt. A Belt-Minder 威 chime will also sound to[...]

Low tire pressure warning: Illuminates when your tire pressure is low . If the light remains on at start up or while driving, the tire pressure should be checked. Refer to Inflating your tires in the T ires, Wheels and Loading chapter . When the ignition is first turned to on, the light will illuminate for three seconds to ensure the bulb is workin[...]

Headlamps on warning chime: Sounds when the headlamps or parking lamps are on, the ignition is off (the key is not in the ignition) and the driver’ s door is opened. Parking brake on chime: Sounds when the parking brake is left on and the vehicle is driven. If the warning stays on after the park brake is off, contact your authorized dealer as soo[...]

Engine coolant temperature gauge: Indicates engine coolant temperature. At normal operating temperature, the needle will be in the normal range (between “H” and “C”). If the needle moves close to the “H” range, the engine is overheating. For more information, refer to Engine fluid temperature management and What you should know about fa[...]

MESSAGE CENTER Y our vehicle’ s message center allows you to configure/personalize certain vehicle options to suit your needs. The message center is also capable of monitoring many vehicle systems and will alert you to potential vehicle problems and various conditions with an informational message followed by a long indicator chime. The message c[...]

If you calculate your average fuel economy by dividing distance traveled by gallons of fuel used (liters of fuel used by 100 kilometers traveled), your figure may be different than displayed for the following reasons: • Y our vehicle was not perfectly level during fill-up • Differences in the automatic shut-off points on the fuel pumps at servi[...]

System check and vehicle feature customization Press SETUP repeatedly to cycle the message center through the following features: RESET FOR SYSTEM CHECK When this message appears, press RESET and the message center will begin to cycle through the following systems and provide a status of the item if needed. Note: Some systems show a message only if[...]

3. Once “OIL LIFE SET TO XXX%” is displayed, release and press RESET to change the Oil Life Start V alue. Each release and press will reduce the value by 10%. Note: Oil life start value of 100% equals 7,500 miles (12,000 km) or 12 months. For example, setting oil life start value to 60% sets the oil life start value to 4,500 miles (7,200 km) an[...]

TRAILER SW A Y CONTROL (if equipped) This feature uses the electronic stability control to mitigate trailer sway , Press RESET to turn it off or on. CREA TE MYKEY / MYKEY SETUP/ CLEAR MYKEY For more information refer to MyKey™ in the Locks and Security chapter . LANGUAGE = ENGLISH / SP ANISH / FRENCH Allows you to choose which language the messag[...]

REAR RIGHT DOOR AJAR — Displayed when the rear right door is not completely closed. P ARK BRAKE ENGAGED — Displayed when the parking brake is set, the engine is running and the vehicle is driven more than 3 mph (5 km/h). If the warning stays on after the parking brake is released, contact your authorized dealer as soon as possible. XXX MILES TO[...]

TIRE PRESSURE SENSOR F AUL T — Displayed when a tire pressure sensor is malfunctioning, or your spare tire is in use. For more information on how the system operates under these conditions, refer to T ire Pressure Monitoring System (TPMS) in the T ires, Wheels and Loading chapter . If the warning stays on or continues to come on, contact your aut[...]

CANCELLED BY ADV TRAC EVENT (if equipped) — Displayed when the active park feature has been canceled due to the AdvanceT rac 威 system activating. Refer to Active park assist in the Driving chapter for more information. CANCELLED BY ABS EVENT (if equipped) — Displayed when the active park feature has been canceled due to the ABS activating. Re[...]

MY KEY ACTIVE DRIVE SAFEL Y — Displayed at startup when MyKey™ is in use. Refer to MyKey™ in the Locks and Security chapter for more information. KEY COULD NOT PROGRAM — Displayed when an attempt is made to program a spare key using two existing MyKeys. Refer to MyKey™ in the Locks and Security chapter for more information. VEHICLE SPEED [...]

TO STOP ALARM ST AR T VEHICLE — Displayed when the perimeter alarm system is armed and the vehicle is entered using the key on the driver’ s side door . In order to prevent the perimeter alarm system from triggering, the ignition must be turned to start or on before the 12 second chime expires. See Perimeter alarm system in the Locks and Securi[...]

AUDIO SYSTEMS Note: If your volume is muted and MYKEY VOLUME LIMITED is displayed, refer to MyKey™ in the Locks and Security chapter for more information. AM/FM CD/MP3 satellite compatible sound system W ARNING: Driving while distracted can result in loss of vehicle control, accident and injury . Ford strongly recommends that drivers use extreme [...]

Setting the clock T o set the time, press CLOCK. The display will read SET TIME. Use the memory preset numbers (0–9) to enter in the desired time–hours and minutes. The clock will then begin from that time. If your vehicle is equipped with an in-dash clock, refer to Clock in the Driver Controls chapter for instructions on how to set the time. A[...]

MEMOR Y PRESETS (0–9): When tuned to any station, press and hold a preset button until sound returns and PRESET # SA VED appears in the display . Y ou can save up to 30 stations, 10 in AM, 10 in FM1 and FM2. Saving presets automatically: Autoset allows you to set the strongest local radio stations without losing your original manually set preset [...]

CD/MP3 Player CD: Press to enter CD/MP3 mode. If a disc is already loaded into the system, CD/MP3 play will begin where it ended last. If no CD is loaded, NO DISC will appear in the display . LOAD: For a single CD system– This control is not operational. T o load a CD, simply insert the disc, label side up, into the CD slot. For a CD6 system– P[...]

SEEK: Press SEEK to access the previous/next track. CA T (Category) / FOLD (Folder): In MP3 mode only– Press CA T/FOLD and then press SEEK to access the previous/next folder . SCAN: Press for a brief sampling of all tracks on the current disc or MP3 folder . DIRECT : In CD mode– Press DIRECT . The display will read DIRECT TRACK MODE SELECT TRAC[...]

Satellite Radio (if equipped) Satellite radio is available only with a valid SIRIUS radio subscription. Check with your authorized dealer for availability . SIRIUS: Press repeatedly to access satellite radio mode, if equipped. Press repeatedly to cycle through SA T1, SA T2 and SA T3 modes. TUNE: T urn to go to the next / previous available SIRIUS s[...]

TEXT : Press and release to display the artist and song title. While in TEXT MODE, press again to scroll through the Artist (AR), Song (SO), Channel (CH) and Category (CA). In TEXT MODE: Sometimes the display requires additional text to be displayed. When th e</>i n d i c a t o ri sa c t i v e ,p r e s s TEXT and then press SEEK to view the a[...]

titles, the display will read REPLACE SONG? Press OK to access the saved titles and press SEEK to cycle through the saved titles. When the song title appears in the display that you would like to replace, press OK. SONG REPLACED will appear in the display . b. DELETE A SONG: Press OK to delete a song from the system’ s memory . Press SEEK to cycl[...]

b. CHANGE PIN: Press OK when CHANGE PIN is displayed. The display will read ENTER OLD PIN. Enter your current (old) PIN number and when the system accepts your entry it will display ENTER NEW PIN. Enter your new four -digit PIN and the system will save the new PIN and PIN SA VED will display . c. UNLOCK ALL CHANNELS: Press OK when UNLOCK ALL CHANNE[...]

Extra Features AUX: Press repeatedly to cycle through LINE (auxiliary audio mode), SYNC 威 (if equipped) and FES modes (if equipped). For location and further information on auxiliary audio mode, refer to Auxiliary input jack later in this chapter . If your vehicle is equipped with SYNC 威 , refer to the SYNC 威 information included with your ve[...]

The Auxiliary Input Jack provides a way to connect your portable music player to the in-vehicle audio system. This allows the audio from a portable music player to be played through the vehicle speakers with high fidelity . T o achieve optimal performance, please observe the following instructions when attaching your portable music device to the au[...]

T roubleshooting: 1. Do not connect the audio input jack to a line level output. Line level outputs are intended for connection to a home stereo and are not compatible with the AIJ. The AIJ will only work correctly with devices that have a headphone output with a volume control. 2. Do not set the portable music player’ s volume level higher than [...]

Y our vehicle may be equipped with a USB port inside your center console. This feature allows you to plug in media playing devices, memory sticks, and also to charge devices if they support this feature. For further information on this feature, refer to Accessing and using your USB port in the SYNC 威 supplement or Navigation System supplement. GE[...]

CD/CD player care Do: • Handle discs by their edges only . (Never touch the playing surface). • Inspect discs before playing. • Clean only with an approved CD cleaner . • W ipe discs from the center out. Don’t: • Expose discs to direct sunlight or heat sources for extended periods of time. • Clean using a circular motion. CD units are[...]

CDs with homemade paper (adhesive) labels should not be inserted into the CD player as the label may peel and cause the CD to become jammed. It is recommended that homemade CDs be identified with permanent felt tip marker rather than adhesive labels. Ballpoint pens may damage CDs. Please contact your authorized dealer for further information. Audio[...]

Sample MP3 structure If you are burning your own MP3 discs, it is important to understand how the system will read the structures you create. While various files may be present, (files with extensions other than mp3), only files with the .mp3 extension will be played. Other files will be ignored by the system. This enables you to use the same MP3 d[...]

• T errain: Hills, mountains, tall buildings, bridges, tunnels, freeway overpasses, parking garages, dense tree foliage and thunderstorms can interfere with your reception. • Station overload: When you pass a ground based broadcast repeating tower , a stronger signal may overtake a weaker one and result in an audio mute. Unlike AM/FM audible st[...]

Radio Display Condition Action Required ACQUIRING Radio requires more than two seconds to produce audio for the selected channel. No action required. This message should disappear shortly . SA T F AUL T Internal module or system failure present. If this message does not clear within a short period of time, or with an ignition key cycle, your receiv[...]

Radio Display Condition Action Required NO TEXT Category information not available. Category information not available at this time on this channel. The system is working properly . NO SIGNAL Loss of signal from the SIRIUS 威 satellite or SIRIUS 威 tower to the vehicle antenna. Y o ua r ei nal o c a t i o nt h a t is blocking the SIRIUS 威 signa[...]

Quick start Y our family entertainment system includes two headrest-mounted DVD player/screens, two sets of wireless infrared (IR) headphones and a wireless infrared (IR) remote control capable of controlling either DVD player . Both DVD players are capable of playing their own independent media, or they can both watch the same media. When in singl[...]

T o play a CD or MP3 disc The DVD system can play audio CDs, CD-R and CD-R/W , CD-ROM. T o ensure proper disc operation, check the disc for finger prints and scratches. Clean the disc with a soft cloth, wiping from the center to the edge. 1. Insert a disc into the system, label side facing the rear passengers. The disc slot indicator lights will il[...]

• USB port (4): T o access, ensure that the monitor is already selected as the media source (Monitor A or Monitor B.) Then, plug in your flash/thumb drive and it will automatically begin to play . The system will try to play whatever file it comes to first (slideshow of pictures, etc). If it is a supported file type, it will play . If it is not s[...]

DVD player controls 1. / (Play/Pause): Press to play or pause a CD, DVD or flash/thumb drive track. 2. (Stop): Press to stop the current DVD, CD/MP3, or flash/thumb drive track. 3. (Eject): Press to eject a disc from the DVD system. 4. MENU: When playing a DVD, press MENU to enter the DVD disc (root) menu (if available). Press again to exit and ret[...]

5. / (Headphones/Speakers): Press to activate dual play mode on either headrest system. During dual play mode, the following happens: a. Rear speakers turn off b. Headphones become active on both headrest systems. c. Media sources become available through the DVD systems. Note: If the system is in dual play mode, you must press the / (Headphones/Sp[...]

Remote control Unless otherwise stated, all operations can be carried out with the remote control. Always point the remote control directly at the player . Ensure that there are no obstructions between the remote and player . Press the MON A B control to select either Monitor A or Monitor B. Note: Each headrest monitor is labeled with an identifier[...]

4. RETURN: Press to return to the previous menu screen. 5. SETUP : Press to access the setup menu for each monitor . Refer to Setup Menu later in this section for more information. 6. MON A/B: Press to select either monitor A or monitor B to be controlled by the remote control. 7. VOL (V olume): When in Dual Play only , press to increase ( )o r dec[...]

15. MEDIA for Monitor A: In Dual Play mode, press MEDIA repeatedly to select from the possible media sources: (Monitor A, Monitor B, AM, FM1, FM2, SR1, SR2, SR3 (satellite radio, equipped), Disc, Jukebox (if equipped) SYNC 威 (if equipped). The selected media type will display on the screen. When Monitor A is chosen, you can also use the auxiliary[...]

Battery replacement Batteries are supplied with the remote control unit. Since all batteries have a limited shelf life, replace them when the unit fails to control the DVD player . Remove the screw and unlatch the battery cover to access the batteries. The remote control unit uses two AAA batteries which are supplied with the unit. Headphones Wirel[...]

T o install the batteries, remove the screw on the cover and remove the cover . Then, gently lift the top of the cover away from the housing to expose the battery compartment. When replacing the batteries, use two new batteries (alkaline recommended) and install them with the correct orientation as indicated in the battery housing. Replace the cove[...]

Ensure that the headphones are turned off when not in use. After approximately one minute of not being in use (no infrared signal is received), the wireless headphones will automatically turn off. They will also turn off after two hours of continuous use as a power save feature. If this happens, simply turn the headphones on again and continue use.[...]

Dual Play: Dual play is when the rear seat passengers choose to listen to a different playing media than the front seat passengers. W ith the DVD and rear seat controls turned on, the rear seat passengers may choose to listen to: Monitor A, Monitor B, AM, FM1, FM2 SR1, SR2, SR3 (satellite radio, if equipped), Disc, Jukebox (if equipped), or SYNC ?[...]

Radio interaction: If your vehicle is equipped with a non-touchscreen audio system, you can press AUX on the radio repeatedly until DVD appears in the display . Then, press MENU to access HEADPHONES ON/OFF , REAR ZONE CONTROL ON/OFF and other options. T urn the TUNE control to select ON/OFF for HEADPHONES (ON will activate Dual Play and OFF will ac[...]

Aspect ratio (TV display type) This screen allows you to select the viewing size and shape of the video displayed on the LCD screen. This is disc dependent feature. T o access: 1. Press SETUP on the remote to access the menu options. 2. Press / to ’highlight’ the monitor icon. (A disc will appear beneath the icon signifying it is the current se[...]

1. Press SETUP on the remote to access the menu options. 2. Press / to ’highlight’ the monitor icon. (A disc will appear beneath the icon signifying it is the current selection.) 3. Press to select and enter the OSD language menu. 4. When OSD Lang is highlighted, press to access the menu. 5. Press / to select from all available languages. 6. Wh[...]

Speaker setup This screen allows you to adjust the audio balance for your speakers. T o access: 1. Press SETUP on the remote to access the menu options. 2. Press / to ’highlight’ the speaker icon. (A disc will appear beneath the icon signifying it is the current selection.) 3. Press to select and enter the Speaker set up menu. 4. When Downmix i[...]

4. Press / to chose from Sharpness, Brightness, contrast, color (gamma), hue, saturation and luma-delay . General setup — screen exit T o exit the setup screen: 1. Press / to ’highlight’ the “X” icon. (A disc will appear beneath the icon signifying it is the current selection.) 2. Press ENTER on the remote control. Parental control for th[...]

General information Note: DVDs are formatted by regions. US and Canada systems can only play region 1 DVDs and Mexico systems can only play region 4 DVDs. Systems sold in vehicles targeted for other parts of the world would have different regions. If a playback problem is encountered, please ensure that you are using a disc designed for your vehicl[...]

Read all of the safety and operating instructions before operating the system and retain for future reference. Do not attempt to service, repair or modify the Family Entertainment System (FES). See your dealer . Do not insert foreign objects into the DVD compartment. W ARNING: Do not leave children unattended in the vehicle and do not let children [...]

Federal Communication Commission (FCC) Compliance Changes or modifications not approved by Ford Lincoln-Mercury could void user’ s authority to operate the equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonabl[...]

Foreign substances Exercise care to prevent dirt and foreign objects from entering the DVD player compartment. Be especially careful not to spill liquids of any kind onto the media controls or into the system. If liquid is accidentally spilled onto the system, immediately turn the system OFF and consult a qualified service technician. Cleaning the [...]

SINGLE ZONE CLIMATE CONTROL WITH REAR PASSENGER COMPARTMENT CLIMATE CONTROL 1. Defrost: Distributes outside air through the windshield defroster vents and demister vents. Can be used to clear the windshield of fog and thin ice. The system will automatically provide outside air to reduce window fogging. Press this button again to return to the previ[...]

4. A/C: Press to activate/deactivate air conditioning. Use with recirculated air to improve cooling performance and efficiency . A/C engages automatically in MAX A/C, (defrost) and (floor/defrost). 5. Recirculated air: Press to activate/deactivate air recirculation in the vehicle. Recirculated air may reduce the amount of time needed to cool down t[...]

Operating tips • T o reduce fog build up on the windshield during humid weather , place the air flow selector in the position. • T o reduce humidity build up inside the vehicle: do not drive with the system off or with recirculated air engaged. • Do not put objects under the front seats that will interfere with the airflow to the back seats. [...]

DUAL ZONE AUTOMATIC T EMPERATURE CONTROL WITH HEATED SEATS AND REAR PASSENGER COMPARTMENT CLIMATE CONTROL (IF EQUIPPED) T emperature conversion: T o switch between Fahrenheit and Celsius, refer to Message center in the Instrument Cluster chapter . 1. + Front fan speed control: Press to increase the fan speed for the front climate area. 2. Defrost: [...]

• : Distributes air through the instrument panel vents. • : Distributes air through the instrument panel vents, floor vents and rear seat floor vents. • : Distributes air through the floor vents and rear seat floor vents. 4. A/C: Press to activate/deactivate air conditioning. Use with recirculated air to improve cooling performance and effici[...]

10. Power/Cabin temperature: Press to activate/deactivate the climate control system. When the system is off, outside air is prevented from entering the vehicle. T urn the dial to increase/decrease the airflow temperature on the driver side of the vehicle. This control also adjusts the passenger side temperature when P ASS TEMP is off. 11. Driver h[...]

DUAL ZONE AUTOMATIC T EMPERATURE CONTROL (NAVIGATION BASED–IF EQUIPPED) T emperature conversion: T o switch between Fahrenheit and Celsius, refer to Message center in the Instrument Cluster chapter . 1. Climate: Press to control the climate control system through the touch display screen. See T ouchscreen functions later in this section. 2. R Rea[...]

5. Passenger heated seat (if equipped): Press to control the passenger heated seat. Refer to Heated seats in the Seating and Safety Restraints chapter for more information. 6. Recirculated air: Press to activate/deactivate air recirculation in the vehicle. Recirculated air may reduce the amount of time needed to cool down the interior of the vehicl[...]

T OUCHSCREEN FUNCTIONS T emperature conversion: T o switch between Fahrenheit and Celsius, refer to Message center in the Driver Controls chapter . Front Zone – Press to activate the touchscreen controls for the front climate system. T emperature – Press the up and down arrows on the left side of the screen to increase/decrease the airflow temp[...]

Max A/C – Distributes recirculated air through the instrument panel vents to cool the vehicle. This re-cooling of the interior air is more economical and efficient. Recirculated air may also help reduce undesirable odors from entering the vehicle. Press MAX A/C again for normal operation. Rear Zone Power – Press to activate/deactivate the rear [...]

In manual override mode, select or , A/C and recirculated air and set the temperature to 60°F (16°C). Set the fan to the highest speed initially , then adjust to maintain passenger comfort. T o improve the A/C cool down, drive with the windows slightly open for 2–3 minutes after starting the vehicle or until the vehicle has “aired out.” In [...]

6. Rear Passenger side heated seat control (if equipped): Press to heat the seat. Refer to Heated seats in the Seating and Safety Restraints chapter for more information. 7. REAR LOCK: Illuminates when the rear (auxiliary) climate system is being controlled by the front controls. The rear (auxiliary) climate controls will not work when this is lit.[...]

HEADLAMP CONTROL T urns the lamps off. T urns on the parking lamps, instrument panel lamps, license plate lamps and tail lamps. T urns the low beam headlamps on. Autolamp control (if equipped) The autolamp system provides light sensitive automatic on/off control of the exterior lights normally controlled by the headlamp control. • T o turn autola[...]

3. T urn the ignition switch to on and then back to off. 4. T urn the headlamp control to the autolamp position. The headlamps will turn on. 5. W ait the desired amount of time for the exit delay you want (up to three minutes), then turn the headlamps off. Fog lamp control (if equipped) W ith the ignition on, the fog lamps can be turned on when the[...]

Daytime running lamps (DRL) (if equipped) T urns the headlamps on with a reduced output. T o activate: • the ignition must be in the on position, • the headlamp control is in the off, autolamps or parking lamp position and • the transmission must be out of the P (Park) position. W ARNING: Always remember to turn on your headlamps at dusk or d[...]

V ertical aim adjustment 1. Park the vehicle directly in front of a wall or screen on a level surface, approximately 25 feet (7.6 meters) away . • (1) 8 feet (2.4 meters) • (2) Center height of lamp to ground • (3) 25 feet (7.6 meters) • (4) Horizontal reference line 2. Measure the height of the headlamp bulb center from the ground and mark[...]

Halogen headlamp 5. Locate the vertical adjuster on each headlamp. Using a Phillips #2 screwdriver , turn the adjuster either clockwise (to adjust down) or counterclockwise (to adjust up). The horizontal edge of the brighter light should touch the horizontal reference line. 6. Close the hood and turn off the lamps. HORIZONT AL AIM IS NOT REQUIRED F[...]

INTERIOR LAMPS Dome lamps and map lamps The map lamps are located on the overhead console. Press the controls on either side of each map lamp to turn on the lamps. Y our vehicle may have reading lamps within the rear dome lamp(s). Press the switches on either side of the dome lamp to turn on the lamps. Y our vehicle may have second row lamps locate[...]

Note: The ambient lights will stay on until the ignition is placed in the off position and either of the front doors are opened or the accessory delay timer expires. BULB REPLACEMENT Lamp assembly condensation Exterior lamps are vented to accommodate normal changes in pressure. Condensation can be a natural by-product of this design. When moist air[...]

Function Number of bulbs T rade number Front park/turn lamp 2 3157NA *Front sidemarker lamp N/A LED Headlamp 2 9008 H13 2 D3 HID (optional) T ail/brake/turn signal lamp 2 3157K N/A *LED (optional) Supplemental taillamp 2 194 Rear sidemarker 2 194 N/A *LED (optional) Backup lamp 2 921 License plate lamp 2 C5WL *High-mount brake lamp N/A LED Fog lamp[...]

3. Locate the high beam/low beam headlamp bulb electrical connector and remove it by squeezing the locking tab and pulling it straight out. 4. Remove the bulb socket by turning it counterclockwise and pulling it straight out. W ARNING: Handle a halogen headlamp bulb carefully and keep out of children’ s reach. Grasp the bulb only by its plastic b[...]

Replacing rear stop/park/turn/backup and side marker lamp bulbs (non LED) The stop/tail/turn/backup and side marker lamp bulbs are located in the tail lamp assembly . Note: Y our vehicle may be equipped with a stop/park/turn and side marker lamp assemblies containing integral multiple light emitting diodes (LED). If replacement is required, see you[...]

Replacing fog lamp bulbs (if equipped) 1. Make sure the fog lamp switch is in the off position. 2. From underneath the vehicle, partially remove the tire splash shield by removing four drive screws. After removing to allow free access to the front fog lamp bulb and electrical wire harness, the splash shield flap should be able to be repositioned. 3[...]

MULTI-FUNCTION LEVER W indshield wiper: Rotate the end of the control away from you to increase the speed of the wipers; rotate towards you to decrease the speed of the wipers. W indshield washer: Press the end of the stalk: • briefly: causes a single swipe of the wipers without washer fluid. • a quick press and hold: the wipers will swipe thre[...]

Rear window wiper/washer controls For rear wiper operation, rotate the rear window wiper and washer control to the desired position. Select: 2 — Normal speed operation of rear wiper . 1 — Intermittent operation of rear wiper . 0 (off) — Rear wiper and washer off. For rear wash cycle, rotate (and hold as desired) the rear wiper/washer control [...]

ILLUMINATED VISOR MIRROR Lift the mirror cover to turn on the visor mirror lamp. Slide on rod feature The visor will slide back and forth on the rod for increased sunlight coverage. Rotate the visor towards the side window and extend it rearward for additional sunlight coverage. Note: T o stow the visor back into the headliner , visor must be retra[...]

OVERHEAD CONSOLE The appearance of your vehicle’ s overhead console will vary according to your option package. Storage compartment The storage compartment may be used to store a pair of sunglasses. Press the release area on the rear edge of the bin door to open the storage compartment. The door will open to the full open position. ELECTRONIC COM[...]

Compass zone adjustment 1. Determine which magnetic zone you are in for your geographic location by referring to the zone map. 2. T urn ignition to the on position. 3. Press and hold the 7 and 9 radio preset buttons together for approximately five seconds until ZONE XX appears in the CID. 4. Press and release the 7 and 9 radio preset buttons togeth[...]

2. T o calibrate, press and hold the 7 and 9 radio preset buttons together for approximately 10 seconds until CAL appears. Release the buttons. 3. Slowly drive the vehicle in a circle (less than 3 mph [5 km/h]) until the CAL display changes to the direction value (N, S, E, W , etc.). It may take up to five circles to complete calibration. 4. The co[...]

Second row center console features (if equipped) The second row center console incorporates the following features: • Flip forward armrest to provide a flat load floor • Utility compartment • Cupholders • Refrigerator unit (if equipped) in the utility compartment. Refer to Console refrigerator/freezer . W ARNING: Use only soft cups in the c[...]

Refrigerator: Briefly press and hold the COOL side of the control.The indicator light on the cool side of the switch will illuminate and the indicator light on the freeze side will glow when the refrigerator is active. When in cool mode the temperature will cool to approximately 41°F (5°C). Briefly press and hold COOL again to turn off the refrig[...]

Auxiliary power points can be found in the following locations: • Near the floor in the front console bin on the passenger’ s side • In the center console utility compartment • On the rear of the center console, accessible from the rear seats • In the rear cargo area on the right trim panel Do not use the power point for operating the cig[...]

The power outlet is not designed for the following electric appliances; they may not work properly: • Cathode ray tube type televisions. • Motor loads, such as vacuum cleaners, electric saws and other electric power tools, compressor -driven refrigerators, etc. • Measuring devices, which process precise data, such as medical equipment, measur[...]

POWER WINDOWS W ARNING: Do not leave children unattended in the vehicle and do not let children play with the power windows. They may seriously injure themselves. W ARNING: When closing the power windows, you should verify they are free of obstructions and ensure that children and/or pets are not in the proximity of the window openings. Press and p[...]

T o operate one-touch up: • Pull the switch completely up to the second detent and release quickly . The window will close fully . Momentarily press the switch to any position to stop the window operation. If the switch is pressed and held to the normal open or one-touch down position during a one-touch up event, the window will stop. If, after 1[...]

INTERIOR MIRROR The interior rear view mirror has two pivot points on the support arm which lets you adjust the mirror up or down and from side to side. W ARNING: Do not adjust the mirror while the vehicle is in motion. Automatic dimming interior rear view mirror Y our vehicle is equipped with an interior rear view mirror which has an auto-dimming [...]

Heated outside mirrors (if equipped) Both mirrors are heated automatically to remove ice, mist and fog when the rear window defrost is activated. Do not remove ice from the mirrors with a scraper or attempt to readjust the mirror glass if it is frozen in place. These actions could cause damage to the glass and mirrors. Do not clean the housing or g[...]

W ARNING: Do not use the speed control in heavy traffic or on roads that are winding, slippery or unpaved. Using speed control The speed controls are located on the steering wheel. The following buttons work with speed control: RESUME: Press to resume a set speed. SET +: Press to increase the set speed. S E T–: Press to decrease the set speed. OF[...]

Increasing speed while using speed control T o set a higher speed: • Press and hold SET + until you get to the desired speed, then release. Y ou can also use SET + to operate the tap-up function. Press and release SET + to increase the vehicle set speed in 1 mph (1.6 km/h) increments. • Use the accelerator pedal to get to the desired speed then[...]

MEDIA: Press repeatedly to select: • AM, FM1, FM2, or CD • DVD/FES (if equipped) • SA T1, SA T2 or SA T3 (Satellite radio mode if equipped). • LINE IN (Auxiliary input jack) Navigation system hands free control features (if equipped) Press and hold control briefly until the voice icon appears on the navigation display to use the voice comma[...]

Navigation system/SYNC 威 hands free control features (if equipped) Press control briefly until the voice icon appears on the Navigation display to use the voice command feature. Press to activate phone mode or answer a phone call. Press and hold to exit phone mode or end a call. For further information on the Navigation system/SYNC 威 system, re[...]

Bounce-back: When an obstacle has been detected in the roof opening as the roof is closing, the roof will automatically open and stop at a prescribed position. Bounce-back override: T o override bounce-back function, pull and hold the SLIDE switch within two seconds of a bounce-back event. The closing force will begin to increase each time the roof[...]

HomeLink 姞 Wireless Control System (if equipped) The HomeLink 威 W ireless Control System, located on the driver’ s visor , provides a convenient way to replace up to three hand-held transmitters with a single built-in device. This feature will learn the radio frequency codes of most transmitters to operate garage doors, entry gate operators, [...]

1. Position the end of your hand-held transmitter 1–3 inches (2–8 cm) away from the HomeLink 威 button you wish to program (located on your visor) while keeping the indicator light in view . 2. Simultaneously press and hold both the chosen HomeLink 威 and hand-held transmitter buttons until the HomeLink 威 indicator light changes from a slow[...]

Gate Operator & Canadian Programming During programming, your hand-held transmitter may automatically stop transmitting — not allowing enough time for HomeLink 威 to accept the signal from the hand-held transmitter . After completing Step 1 outlined in the Programming section, replace Step 2 with the following: Note: If programming a garage [...]

Erasing HomeLink 姞 buttons T o erase the three programmed buttons (individual buttons cannot be erased): • Press and hold the two outer HomeLink 威 buttons until the indicator light begins to flash-after 20 seconds. Release both buttons. Do not hold for longer that 30 seconds. HomeLink 威 is now in the train (or learning) mode and can be prog[...]

W ARNING: Make sure that people and objects are clear of the garage door or security device you are programming. Do not program the Car2U 威 system with the vehicle in the garage. Do not use the Car2U 威 system with any garage door opener that lacks safety stop and reverse features as required by U.S. Federal Safety Standards (this includes any g[...]

If you do not know if your garage door opener is a rolling code or fixed code device, open your garage door opener’ s remote control battery cover . If a panel of DIP switches is present your garage door opener is a fixed code device. If not, your garage door opener is a rolling code device. Rolling code programming Note: Programming the rolling [...]

2. Go to the garage to locate the garage door opener motor and its “learn” button. Y ou may need a ladder to reach the unit and you may need to remove the unit’ s cover or light lens to locate the “learn” button. Press the “learn” button, after which you will have 10–30 seconds to return to your vehicle and complete the following st[...]

Note: The Car2U 威 system allows for three devices to be programmed. If you need to change or replace any of the three devices after it has been initially programmed, it is necessary to erase the current settings using the Erasing the Car2U 威 Home Automation System buttons procedure and then programming all of the devices being used. Fixed code [...]

3. T o input these positions into the Car2U 威 system, simultaneously press all three Car2U 威 system buttons for a few seconds and then release to put the device into programming mode. The indicator lights will blink slowly . Within 2.5 minutes enter your corresponding DIP switch settings from left to right into your Car2U 威 system by pressing[...]

T o erase programming on the Car2U 威 system (individual buttons cannot be erased), use the following procedure: 1. Firmly press the two outside Car2U 威 system buttons simultaneously for approximately 20 seconds until the indicator lights begin to blink rapidly . The indicator lights are located directly above the buttons. 2. Once the indicator [...]

T o open the liftgate, press the control button located in the top of the liftgate pull cup handle to unlatch the liftgate, then pull on the outside handle to access the cargo area. • Do not open the liftgate in a garage or other enclosed area with a low ceiling. If the liftgate is opened, the liftgate could be damaged against a low ceiling. • [...]

The liftgate will only operate with the vehicle in P (Park). When the liftgate is being power closed, a chime will sound three times as the liftgate begins to power close. A single chime indicates a problem with the close request, caused by: • the ignition is in on and the transmission is not in Park • or the battery voltage is below the minimu[...]

T o power open or close the liftgate from the instrument panel: Press the button, located on the instrument panel, once to power open or close the liftgate. T o power open or close the liftgate with the integrated keyhead transmitter: Press twice within three seconds to power open or close the liftgate. Refer to Remote entry system in the Locks and[...]

T o power close the liftgate with the rear cargo area control button: Press and release the control on the left rear quarter panel to close the liftgate. Note: The rear cargo area control button is disabled when the liftgate is latched (fully closed). W ARNING: Keep clear of the liftgate when activating the rear switch. Note: The liftgate movement [...]

• the liftgate is manually closed and left ajar (unlatched) T o reset the power liftgate: 1. Disconnect the battery for 20 seconds then, reconnect the battery . 2. Manually close and fully latch the liftgate. 3. Power open the liftgate by using the integrated keyhead transmitter , or the instrument panel control button. Note: If the power liftgat[...]

ROOF RACK SYSTEM (IF EQUIPPED) Loads should never be placed directly on the roof panel. For proper function of the roof rack system, loads must be placed directly on crossbars affixed to the roof rack side rails. Y our vehicle may be equipped with factory-installed crossbars. Ford Genuine Accessory crossbars, designed specifically for your vehicle,[...]

KEYS Y our vehicle is equipped with two Integrated Keyhead T ransmitters (IKT s). The IKT functions as both a programmed ignition key that operates all the locks and starts the vehicle, and the transmitter portion functions as the remote entry transmitter . V ehicles with a power liftgate will have a four -button IKT while vehicles without a power [...]

POWER DOOR LOCKS • Press the control to unlock all doors. • Press the control to lock all doors. Smart locks This feature helps to prevent you from locking yourself out of the vehicle if your key is still in the ignition. When you open one of the front doors or the liftgate and you lock the vehicle with the power door lock control (on the drive[...]

Deactivating/activating autolock feature Y our vehicle comes with the autolock features activated; there are four methods to enable/disable this feature: • Through your authorized dealer , • by using a power door unlock/lock procedure, • using a keypad procedure, or • by using the instrument cluster message center . Refer to Message center [...]

Keyless entry keypad autolock enable/disable procedure 1. T urn the ignition to the off position. 2. Close all the doors. 3. Enter factory–set 5–digit entry code. 4. T ouch and hold the 3 • 4. While holding the 3 • 4 touch the 7 • 8. 5. Release the 7 • 8. 6. Release the 3 • 4. The user should receive a horn chirp to indicate the syste[...]

Note: The autounlock feature can be activated/deactivated independently of the autolock feature. Power door lock switch autounlock enable/disable procedure Before starting, ensure the ignition is in the off position and all vehicle doors are closed. Y ou must complete Steps 1–5 within 30 seconds or the procedure will have to be repeated. If the p[...]

Keyless entry keypad autounlock enable/disable procedure 1. T urn the ignition to the off position. 2. Close all the doors. 3. Enter factory–set 5–digit entry code. 4. T ouch and hold the 3 • 4. While holding the 3 • 4, touch and release the 7 • 8. While still holding the 3 • 4, touch and release the 7 • 8a second time. 5. Release the[...]

REMOTE ENTRY SYSTEM The Integrated Keyhead T ransmitter (IKT) complies with part 15 of the FCC rules and with RSS-210 of Industry Canada. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired[...]

• V ehicles not equipped with a power liftgate The typical operating range for your IKT is approximately 33 feet (10 meters). A decrease in operating range could be caused by: • weather conditions, • nearby radio towers, • structures around the vehicle, or • other vehicles parked next to your vehicle. The IKT allows you to: • remotely u[...]

2. Press and release again within three seconds to unlock all the doors. The remote entry system activates the illuminated entry feature; this feature turns on the lamps for 25 seconds or until the ignition is turned to the on position. The battery saver feature will turn off the lamps 10 minutes after the ignition is turned to the off position. T [...]

Car finder Press twice within three seconds. The horn will chirp and the turn lamps will flash. It is recommended that this method be used to locate your vehicle, rather than using the panic alarm. Sounding a panic alarm Press to activate the alarm. The horn will sound and the turn lamps will flash for a maximum of three minutes. Press again or tur[...]

Deactivating the memory feature T o deactivate this feature: 1. Press and hold either the 1 or 2 control on the driver’ s door for five seconds. (A tone will be heard after 1 1 ⁄ 2 seconds when the memory store is done) continue to hold until a second tone is heard after five seconds. 2. W ithin three seconds press the control on the transmitte[...]

IKT s, you can either reprogram them yourself, or take all IKT s to your authorized dealer for reprogramming. How to reprogram your Integrated Keyhead Transmitters (IKT s) T o program a new Integrated Keyhead T ransmitter yourself, refer to Programming spare keys in the SecuriLock 威 passive anti-theft system section of this chapter . Note: At lea[...]

• The battery saver will shut off the headlamps 10 minutes after the ignition has been turned to the off position. SECURICODE™ KEYLESS ENTRY SYSTEM The keypad is invisible until touched and then it lights up so you can see and touch the appropriate buttons. Note: If you enter your entry code too fast on the keypad, the unlock function may not w[...]

5. The doors will lock then unlock to confirm that your personal entry code has been programmed to the module. T ips: • Do not set a code that uses five of the same number . • Do not use five numbers in sequential order . • The factory set code will work even if you have set your own personal code. Erasing personal code 1. Enter the factory s[...]

SECURILOCK 姞 PASSIVE ANTI-THEFT SYSTEM SecuriLock 威 passive anti-theft system is an engine immobilization system. This system is designed to help prevent the engine from being started unless a coded Integrated Keyhead T ransmitter (IKT) programmed to your vehicle is used. The use of the wrong type of coded key may lead to a “no-start” condi[...]

Anti-theft indicator The anti-theft indicator is located in the instrument panel cluster . • When the ignition is in the off position, the indicator will flash once every two seconds to indicate the SecuriLock 威 system is functioning as a theft deterrent. • When the ignition is in the on position, the indicator will glow for three seconds to [...]

keyless entry transmitter . A maximum of eight coded keys can be programmed to your vehicle; only four of these eight keys can be IKT s with remote entry functionality . If your IKT s or standard SecuriLock 威 coded keys are lost or stolen and you don’t have an extra coded key , you will need to have your vehicle towed to an authorized dealer . [...]

4. After three seconds but within 10 seconds of turning the ignition to the 1 (off) position, insert the second previously coded key into the ignition. 5. T urn the ignition from the 1 (off) position to the 3 (on) position. Keep the ignition in the 3 (on) position for at least three seconds, but no more than 10 seconds. 6. T urn the ignition to the[...]

MyKey™ Restricted Features Standard settings – These settings cannot be changed • The audio system will be muted whenever Belt-Minder 威 is activated until the safety belts are buckled. Refer to the Seating and Safety Restraints chapter for a detailed description of Belt-Minder 威 operation. • Low fuel warnings are displayed in the messag[...]

Note: The MyKey™ can be cleared within the same key cycle that it was created, otherwise a standard key (Administrator key) is required to disable the MyKey™ programming. T o clear all MyKeys™ go to step 2 in the Disable MyKey™ section. Programming MyKey™ Optional Settings T urn the ignition on using an Admin key . T o program the optiona[...]

Check MyKey™ System Status The vehicle System Check will provide the status of the following MyKey™ parameters: • MYKEY MILES — This odometer only tracks mileage when a MyKey™ is used. If mileage does not accumulate as expected, then the MyKey™ is not being used by the intended user . The only way to reset this odometer to zero is by di[...]

Note: For all vehicles with remote start installed, it is possible to program all ’real’ keys as MyKeys™, in which case, you will need to use your remote start system to reset all MyKeys™ as Admin keys by doing the following: 1. Enter the vehicle, close all doors. 2. Remote start the vehicle using your remote start fob. 3. Follow steps 1-4 [...]

Condition Potential Causes Cannot disable MyKey™ • Key in the ignition is a MyKey™ • No MyKeys™ are programmed to the vehicle. Refer to Create a MyKey™ section • V ehicle has been started using a remote start system that is programmed as MyKey™. Refer to MyKey™ with Remote Start Systems section. Lost the only Admin key • Purchas[...]

PERIMETER ALARM SYSTEM (IF EQUIPPED) The perimeter anti-theft system will help protect your vehicle from unauthorized entry . If there is any potential perimeter anti-theft problem with your vehicle, ensure ALL Integrated Keyhead T ransmitters are brought to the authorized dealer to aid in troubleshooting. Arming the system When armed, this system [...]

• Press and hold the 7 • 8a n d9 • 0 controls on the keyless entry pad at the same time to lock the doors (driver’ s door must be closed). There is a 20 second countdown when any of the above actions occur before the vehicle becomes armed. Each door , the hood, and the liftgate is armed individually , and if any are open, they must be close[...]

SEATING W ARNING: Reclining the seatback can cause an occupant to slide under the seat’ s safety belt, resulting in severe personal injuries in the event of a collision. W ARNING: Do not pile cargo higher than the seatbacks to reduce the risk of injury in a collision or sudden stop. W ARNING: Before returning the seatback to its original position[...]

T o adjust the head restraint, do the following: 1. Adjust the seatback to an upright driving/riding position. Refer to Adjusting the front manual seat later in this chapter . 2. Raise the head restraint by pulling up on the head restraint. 3. Lower the head restraint by pressing and holding the guide sleeve adjust/release button and pushing down o[...]

T o remove the adjustable head restraint, do the following: 1. Pull up the head restraint until it reaches the highest adjustment position. 2. Simultaneously press and hold both the adjust/release button and the unlock/remove button, then pull up on the head restraint. T o reinstall the adjustable head restraint, do the following: 1. Insert the two[...]

W ARNING: T o minimize the risk of neck injury in the event of a crash, head restraints must be installed properly . Adjusting the front manual seat (if equipped) W ARNING: Never adjust the driver’ s seat or seatback when the vehicle is moving. W ARNING: Always drive and ride with your seatback upright and the lap belt snug and low across the hip[...]

Using the manual lumbar support (if equipped) The lumbar control is located on the side of the seat cushion. T urn to adjust lumbar support. Rotate the lumbar forward to adjust firmness. Rotate the lumbar rearward to adjust softness. Folding down the front passenger seatback The front passenger seatback can be folded to a horizontal position to mak[...]

Adjusting the front power seat (if equipped) W ARNING: Never adjust the driver’ s seat or seatback when the vehicle is moving. W ARNING: Do not pile cargo higher than the seatbacks to reduce the risk of injury in a collision or sudden stop. W ARNING: Always drive and ride with your seatback upright and the lap belt snug and low across the hips. W[...]

Move the front of the control up or down to tilt the seat cushion. Move the rear of the control up or down to raise or lower the seat cushion. Move the control in the directions shown to move the seat forward or backward. Press the control to recline the seatback forward or rearward. Seating and Safety Restraints 157 2010 Flex (471) Owners Guide, 1[...]

Using the power lumbar support (if equipped) The power lumbar control is located on the outboard side of the seat. Press the forward side of the control to adjust firmness. Press the rearward side of the control to adjust softness. Heated seats (if equipped) W ARNING: Persons who are unable to feel pain to the skin because of advanced age, chronic [...]

Memory seat/power mirrors/adjustable pedals (if equipped) This system allows automatic positioning of the driver seat, outside rearview mirrors and adjustable pedals to two programmable positions. The memory seat control is located on the driver door . • T o program position one, move the driver seat, exterior mirrors and adjustable pedals to the[...]

REAR SEATS Head restraints Lift the head restraint so that it is located directly or as close as possible behind your head. The head restraints can be moved up by pulling up on the head restraint. Press the release button to lower head restraint. W ARNING: The adjustable head restraint is a safety device. Whenever possible it should be installed an[...]

T o remove the adjustable head restraint, do the following: 1. Pull up the head restraint until it reaches the highest adjustment position. 2. Press and hold the unlock/remove button, then pull up on the head restraint. T o reinstall the adjustable head restraint, do the following: 1. Insert the two stems into the guide sleeve collars. 2. Push the [...]

Adjusting second row bucket and bench seat back Lift the handle to adjust seatback. Using same control will fold the seatback flat. Note: For the bench seat only , make sure the center safety belt is unbuckled before folding the seatback. W ARNING: Always drive and ride with your seatback upright and the lap belt snug and low across the hips. W ARN[...]

1. Lift the handle located on the side of the seat. The seatback will fold flat. 2. Lift the handle all the way up until the seat releases from the floor . Rotate the seat forward to allow access to the third row . Seating and Safety Restraints 163 2010 Flex (471) Owners Guide, 1st Printing USA (fus)[...]

3. T o return the seatback to the floor from tumbled position, rotate the seat down until you hear it latching to the floor . 4. T o return the seatback to the upright position • Lift the seatback toward the rear of the vehicle, and • Rotate the seatback until you hear a click, locking it in the upright position. Note: The seatback will not rai[...]

Press the control located at the back of the rear door opening one time to fold the seat back down and tumble the seat forward for access to the 3rd row . Exiting the third row seat 1. Stow the head restraint by pressing the head restraint release button while sliding the head restraint fully down. 2. Pull on the strap located on the back of the se[...]

4. T o return the seatback to the upright position • Lift the seatback toward the rear of the vehicle, and • Rotate the seatback until you hear a click, locking it in the upright position. Note: The seatback will not raise if the rear latch hooks are not properly engaged to the floor striker . If the seatback does not raise, then repeat steps 3[...]

W ARNING: Do not adjust or release the seat floor latch while vehicle is in motion. Do not operate the vehicle with seats in tumbled position. Always latch the vehicle seat to the floor , whether the seat is occupied or empty . If not latched or if the seat is tumbled, the seat may cause injury during a sudden stop. Second row heated seats (if equi[...]

Stowing the third row seat 1. Remove all objects from the seat and stowage tub. 2. Stow the head restraints by pressing the head restraint release button while sliding the head restraints fully down. 3. From the rear of the vehicle, fold seatback by pulling and holding the number 1 strap while pushing the seatback forward. Release strap once seatba[...]

Note: Do not use the third row seatback as a load floor when the seatback is folded. Note: In order to allow the seat to latch in the stowed position, do not stow objects under the seat before stowing. Unstowing the third row seat Note: Ensure that there are no objects such as books, purses or brief cases on the load floor before unstowing the seat[...]

2. T o return the seatback to upright position, pull the number 1 strap, then while holding the number 1 strap, pull the long strap located on the seatback to raise the seatback. 3. Pull the head restraints up to their normal adjusted positions. W ARNING: Ensure seat is latched to vehicle floor by pushing/pulling on seat. If not latched, the seat m[...]

3. From the rear of the vehicle, tumble the seat by pulling the number 2 strap while pulling on the strap located on the top of the seatback. W ARNING: Do not drive the vehicle when the third row seat is rotated backwards. During a sudden stop, the safety belts are not functional in this position, and during a sudden stop, the third row seat can ra[...]

• Front crash severity sensor . • Restraints Control Module (RCM) with impact and safing sensors. • Restraint system warning light and back-up tone. • The electrical wiring for the airbags, crash sensor(s), safety belt pretensioners, front safety belt usage sensors, driver seat position sensor , front passenger sensing system, and indicator[...]

Driver ’ s seat position sensor The driver’ s seat position sensor allows your Personal Safety System™ to tailor the deployment level of the driver dual-stage airbag based on seat position. The system is designed to help protect smaller drivers sitting close to the driver airbag by providing a lower airbag output level. Front passenger sensin[...]

Front safety belt pretensioners The safety belt pretensioners at the front outboard seating positions are designed to tighten the safety belts firmly against the occupant’ s body during frontal collisions, and in side collisions and rollovers. This helps increase the effectiveness of the safety belts. In frontal collisions, the safety belt preten[...]

Safety belt precautions W ARNING: Always drive and ride with your seatback upright and the lap belt snug and low across the hips. W ARNING: T o reduce the risk of injury , make sure children sit where they can be properly restrained. W ARNING: Never let a passenger hold a child on his or her lap while the vehicle is moving. The passenger cannot pro[...]

W ARNING: Front and rear seat occupants, including pregnant women, should wear safety belts for optimum protection in an accident. Combination lap and shoulder belts 1. Insert the belt tongue into the proper buckle (the buckle closest to the direction the tongue is coming from) until you hear a snap and feel it latch. Make sure the tongue is secure[...]

W ARNING: Failure to inspect and replace if necessary the belt and retractor assembly after an accident could increase the risk of injury in a collision. All safety restraints in the vehicle are combination lap and shoulder belts. All of the passenger combination lap and shoulder belts have three types of locking modes described below: V ehicle sen[...]

How to use the automatic locking mode • Buckle the combination lap and shoulder belt. • Grasp the shoulder portion and pull downward until the entire belt is pulled out. • Allow the belt to retract. As the belt retracts, you will hear a clicking sound. This indicates the safety belt is now in the automatic locking mode. How to disengage the a[...]

Front safety belt height adjustment Y our vehicle has safety belt height adjustments at the front outboard seating positions. Adjust the height of the shoulder belt so the belt rests across the middle of your shoulder . T o adjust the shoulder belt height, squeeze and hold the buttons on the side and slide the height adjuster up or down. Release th[...]

W ARNING: Do not use extensions to change the fit of the shoulder belt across the torso. Safety belt warning light and indicator chime The safety belt warning light illuminates in the instrument cluster and a chime sounds to remind the occupants to fasten their safety belts. Conditions of operation If... Then... The driver’ s safety belt is not b[...]

. Both the driver’ s and passenger’ s safety belt usages are monitored and either may activate the Belt-Minder 威 feature. The warnings are the same for the driver and the front passenger . If the Belt-Minder 威 warnings have expired (warnings for approximately five minutes) for one occupant (driver or front passenger), the other occupant can[...]

The following are reasons most often given for not wearing safety belts (All statistics based on U.S. data): Reasons given... Consider ... “Crashes are rare events” 36700 crashes occur every day . The more we drive, the more we are exposed to “rare” events, even for good drivers. 1i n4o fu s will be seriously injured in a crash during our l[...]

W ARNING: Do not sit on top of a buckled safety belt or insert a latchplate into the buckle to avoid the Belt-Minder 威 chime. T o do so may adversely affect the performance of the vehicle’ s airbag system. Deactivating/activating the Belt-Minder 姞 feature The driver and front passenger Belt-Minder 威 are deactivated/activated independently .[...]

3. W ait 10 seconds after the safety belt warning light turns off. • Step 4 must be completed within 20 seconds after the completion of Step 3. 4. For the seating position being disabled buckle then unbuckle the safety belt three times at a moderate speed, ending in the unbuckled state. • After Step 4, the safety belt warning light will be turn[...]

Important SRS precautions The SRS is designed to work with the safety belt to help protect the driver and right front passenger from certain upper body injuries. Airbags DO NOT inflate slowly; there is a risk of injury from a deploying airbag. W ARNING: Do not place any object between an occupant and an airbag or near any other airbag covering. The[...]

T o properly position yourself away from the airbag: • Move your seat to the rear as far as you can while still reaching the pedals comfortably . • Recline the seat slightly one or two degrees from the upright position. W ARNING: Do not put anything on or over the air bag module. Placing objects on or over the air bag inflation area may cause t[...]

How does the airbag supplemental restraint system work? The airbag SRS is designed to activate when the vehicle sustains longitudinal deceleration sufficient to cause the sensors to close an electrical circuit that initiates airbag inflation. The fact that the airbags did not inflate in a collision does not mean that something is wrong with the sys[...]

W ARNING: If the air bag has deployed, the air bag will not function again and must be replaced immediately . If the air bag is not replaced, the unrepaired area will increase the risk of injury in a collision. The SRS consists of: • driver and passenger airbag modules (which include the inflators and airbags). • side airbags and Safety Canopy [...]

• the system determines that an infant is present in a rear -facing infant seat that is installed according to the manufacturer’ s instructions, • the system determines that a small child is present in a forward-facing child restraint that is installed according to the manufacturer’ s instructions, • the system determines that a small chi[...]

If a person of adult size is sitting in the front passenger’ s seat, but the ⬙ passenger airbag off ⬙ or ⬙ pass airbag off ⬙ indicator lamp is lit, it is possible that the person isn’t sitting properly in the seat. If this happens: • T urn the vehicle off and ask the person to place the seatback in the full upright position. • Have [...]

The front passenger sensing system may detect small or medium objects placed on the seat cushion. For most objects that are in the front passenger seat, the passenger airbag will be disabled. Even though the passenger airbag is disabled, the ⬙ pass airbag off ⬙ lamp may or may not be illuminated according to the table below . Objects Pass Airba[...]

W ARNING: T o reduce the risk of possible serious injury: Do not stow objects in seat back map pocket (if equipped) or hang objects off seat back if a child is in the front passenger seat. Do not place objects underneath the front passenger seat or between the seat and the center console (if equipped). Check the “passenger airbag off” or “pas[...]

W ARNING: Any alteration/modification to the front passenger seat may affect the performance of the front passenger sensing system. Determining if the system is operational The supplemental restraint system uses a warning indicator light in the instrument cluster or a back-up tone to indicate the condition of the system. Refer to the W arning light[...]

W ARNING: Do not attempt to service, repair , or modify the airbag SRS, its fuses or the seat cover on a seat containing an airbag. Contact your authorized dealer as soon as possible. W ARNING: All occupants of the vehicle should always wear their safety belts even when an airbag SRS is provided. How does the side airbag system work? The design and[...]

The fact that the airbags did not inflate in a collision does not mean that something is wrong with the system. Rather , it means the forces were not of the type sufficient to cause activation. Side airbags are designed to inflate in side-impact collisions, not roll-over , rear -impact, frontal or near -frontal collisions, unless the collision caus[...]

W ARNING: Do not attempt to service, repair , or modify the Safety Canopy 威 system, its fuses, the A, B, C or D pillar trim, or the headliner on a vehicle containing a Safety Canopy 威 . See your authorized dealer . W ARNING: All occupants of the vehicle including the driver should always wear their safety belts even when an airbag SRS and Safet[...]

• T wo crash sensors mounted in the front doors (one on each side of the vehicle). • T wo crash sensors located at the C pillar behind the rear doors (one on each side of the vehicle). • Rollover sensor in the restraints control module (RCM). The Safety Canopy 威 system, in combination with safety belts, can help reduce the risk of severe in[...]

W ARNING: If the Safety Canopy 威 system has deployed, the Safety Canopy 威 will not function again unless replaced. The Safety Canopy 威 system (including the A, B, C, and D pillar trim and headliner) must be inspected and serviced by an authorized dealer . If the Safety Canopy 威 is not replaced, it will not function again, which will increas[...]

Disposal of airbags and airbag equipped vehicles (including pretensioners) Contact your authorized dealer as soon as possible. Airbags MUST BE disposed of by qualified personnel. SAFETY RESTRAINTS FOR CHILDREN See the following sections for directions on how to properly use safety restraints for children. Also see Airbag supplemental restraint syst[...]

Recommendations for Safety Restraints for Children Child size, height, weight, or age Recommended restraint type Infants or toddlers Children weighing 40 lb (18 kg) or less (generally age four or younger) Use a child safety seat (sometimes called an infant carrier , convertible seat, or toddler seat). Small children Children who have outgrown or no[...]

Recommendations for attaching child safety restraints for children Restraint T ype Child W eight Use any attachment method as indicated below by “X” LA TCH (lower anchors and top tether anchor) LA TCH (lower anchors only) Safety belt and top tether anchor Safety belt and LA TCH (lower anchors and top tether anchor) Safety belt only Rear facing [...]

W ARNING: Never let a passenger hold a child on his or her lap while the vehicle is moving. The passenger cannot protect the child from injury in a collision, which may result in serious injury or death. W ARNING: Never use pillows, books, or towels to boost a child. They can slide around and increase the likelihood of injury or death in a collisio[...]

Follow all the safety restraint and airbag precautions that apply to adult passengers in your vehicle. If the child is the proper height, age, and weight (as specified by your child safety seat or booster manufacturer), fits the restraint and can be restrained properly , then restrain the child in the child safety seat or with the belt-positioning [...]

Installing child safety seats with combination lap and shoulder belts Check to make sure the child seat is properly secured before each use. Children 12 and under should be properly restrained in a rear seating position whenever possible. If all children cannot be seated and restrained properly in a rear seating position, properly restrain the larg[...]

1. Position the child safety seat in a seat with a combination lap and shoulder belt. 2. Pull down on the shoulder belt and then grasp the shoulder belt and lap belt together . 3. While holding the shoulder and lap belt portions together , route the tongue through the child seat according to the child seat manufacturer’ s instructions. Be sure th[...]

4. Insert the belt tongue into the proper buckle (the buckle closest to the direction the tongue is coming from) for that seating position until you hear a snap and feel the latch engage. Make sure the tongue is latched securely by pulling on it. 5. T o put the retractor in the automatic locking mode, grasp the shoulder portion of the belt and pull[...]

9. Attach the tether strap (if the child seat is equipped). Refer to Attaching child safety seats with tether straps later in this chapter . 10. Before placing the child in the seat, forcibly move the seat forward and back to make sure the seat is securely held in place. T o check this, grab the seat at the belt path and attempt to move it side to [...]

Y our vehicle has LA TCH lower anchors for child seat installation at the seating positions marked with the child seat symbol. The LA TCH anchors are located at the rear section of the rear seat between the cushion and seat back, below the locator symbols on the seatback. Follow the child seat manufacturer’ s instructions to properly install a ch[...]

W ARNING: Depending on where you secure a child restraint, and depending on the child restraint design, you may block access to certain safety belt buckle assemblies and/or LA TCH lower anchors, rendering those features potentially unusable. T o avoid risk of injury , occupants should only use seating positions where they are able to be properly re[...]

Combining safety belt and LA TCH lower anchors for attaching child safety seats When used in combination, either the safety belt or the LA TCH lower anchors may be attached first, provided a proper installation is achieved. Attach the tether strap afterward, if included with the child seat. Refer to Recommendations for attaching child safety restra[...]

Once the child safety seat has been installed, using either the safety belt, the lower anchors of the LA TCH system, or both, you can attach the top tether strap. Perform the following steps to attach a child safety seat to the tether anchor: 1. Route the child safety seat tether strap over the back of the seat. Lift the head restraint to its full-[...]

• 2nd row bench (60/40) • 3rd row Note : The cargo tie-downs at the rear edge of the floor are not tether anchors. 3. Clip the tether strap to the anchor as shown. If the tether strap is clipped incorrectly , the child safety seat may not be retained properly in the event of a collision. 4. T ighten the child safety seat tether strap according [...]

Child booster seats The belt-positioning booster (booster seat) is used to improve the fit of the vehicle safety belt. Children outgrow a typical child seat (e.g., convertible or toddler seat) when they weigh about 40 lb (18 kg) and are around four (4) years of age. Consult your child safety seat owner guide for the weight, height, and age limits s[...]

Booster seats should be used until you can answer YES to ALL of these questions when seated without a booster seat: • Can the child sit all the way back against the vehicle seat back with knees bent comfortably at the edge of the seat cushion? • Can the child sit without slouching? • Does the lap belt rest low across the hips? • Is the shou[...]

• High back booster seats If, with a backless booster seat, you cannot find a seating position that adequately supports your child’ s head, a high back booster seat would be a better choice. Children and booster seats vary in size and shape. Choose a booster that keeps the lap belt low and snug across the hips, never up across the stomach, and [...]

If the booster seat slides on the vehicle seat, placing a rubberized mesh sold as shelf or carpet liner under the booster seat may improve this condition. Do not introduce any item thicker than this under the booster seat. Check with the booster seat manufacturer’ s instructions. The importance of shoulder belts Using a booster without a shoulder[...]

Child restraint and safety belt maintenance Inspect the vehicle safety belts and child safety seat systems periodically to make sure they work properly and are not damaged. Inspect the vehicle and child seat safety belts to make sure there are no nicks, tears or cuts. Replace if necessary . All vehicle safety belt assemblies, including retractors, [...]

NOTICE TO CROSSOVER VEHICLE OWNERS Crossover vehicles handle differently than passenger cars in the various driving conditions that are encountered on streets, highways and off-road. Crossover vehicles are not designed for cornering at speeds as high as passenger cars any more than low-slung sports cars are designed to perform satisfactorily under [...]

Note: Y our A WD vehicle is not intended for off-road use. The A WD feature gives your vehicle some limited off-road capabilities in which driving surfaces are relatively level, obstruction-free and otherwise similar to normal on-road driving conditions. Operating your vehicle under other than those conditions could subject the vehicle to excessive[...]

INFORMA TION ABOUT UNIFORM TIRE QUALITY GRADING T ire Quality Grades apply to new pneumatic passenger car tires. The Quality grades can be found where applicable on the tire sidewall between tread shoulder and maximum section width. For example: • T readwear 200 T raction AA T emperature A These T ire Quality Grades are determined by standards th[...]

W ARNING: The traction grade assigned to this tire is based on straight-ahead braking traction tests, and does not include acceleration, cornering, hydroplaning or peak traction characteristics. T emperature A B C The temperature grades are A (the highest), B and C, representing the tire’ s resistance to the generation of heat and its ability to [...]

Increasing the inflation pressure beyond this pressure will not increase the tire’ s load carrying capability . • kPa: Kilopascal, a metric unit of air pressure. • PSI: Pounds per square inch, a standard unit of air pressure. • Cold inflation pressure: The tire pressure when the vehicle has been stationary and out of direct sunlight for an [...]

W ARNING: Under -inflation is the most common cause of tire failures and may result in severe tire cracking, tread separation or ⬙ blowout ⬙ , with unexpected loss of vehicle control and increased risk of injury . Under -inflation increases sidewall flexing and rolling resistance, resulting in heat buildup and internal damage to the tire. It al[...]

Note: If you have to drive a distance to get air for your tire(s), check and record the tire pressure first and add the appropriate air pressure when you get to the pump. It is normal for tires to heat up and the air pressure inside to go up as you drive. 2. Remove the cap from the valve on one tire, then firmly press the tire gauge onto the valve [...]

Improper or inadequate vehicle maintenance can cause tires to wear abnormally . Inspect all your tires, including the spare, frequently , and replace them if one or more of the following conditions exist: Tire wear When the tread is worn down to 1/16th of an inch (2 mm), tires must be replaced to help prevent your vehicle from skidding and hydropla[...]

U.S. DOT Tire Identification Number (TIN) Both U.S. and Canada Federal regulations require tire manufacturers to place standardized information on the sidewall of all tires. This information identifies and describes the fundamental characteristics of the tire and also provides a U.S. DOT T ire Identification Number for safety standard certification[...]

W ARNING: When mounting replacement tires and wheels, you should not exceed the maximum pressure indicated on the sidewall of the tire to set the beads without additional precautions listed below . If the beads do not seat at the maximum pressure indicated, re-lubricate and try again. When inflating the tire for mounting pressures up to 20 psi (1.3[...]

Safety practices Driving habits have a great deal to do with your tire mileage and safety . • Observe posted speed limits • A void fast starts, stops and turns • A void potholes and objects on the road • Do not run over curbs or hit the tire against a curb when parking W ARNING: If your vehicle is stuck in snow , mud, sand, etc., do not rap[...]

Wheel misalignment in the front or the rear can cause uneven and rapid treadwear of your tires and should be corrected by an authorized dealer . Front wheel drive (FWD) vehicles and those with an independent rear suspension (if equipped) may require alignment of all four wheels. The tires should also be balanced periodically . An unbalanced tire an[...]

• Rear Wheel Drive (RWD) vehicles/Four Wheel Drive (4WD)/All Wheel Drive (A WD) vehicles (front tires at top of diagram) Sometimes irregular tire wear can be corrected by rotating the tires. Note: If your tires show uneven wear ask an authorized dealer to check for and correct any wheel misalignment, tire imbalance or mechanical problem involved [...]

Information on “P” type tires P215/65R15 95H is an example of a tire size, load index and speed rating. The definitions of these items are listed below . (Note that the tire size, load index and speed rating for your vehicle may be different from this example.) 1. P: Indicates a tire, designated by the T ire and Rim Association (T&RA), that[...]

Note: Y ou may not find this information on all tires because it is not required by federal law . Letter rating Speed rating - mph (km/h) M 81 mph (130 km/h) N 87 mph (140 km/h) Q 99 mph (159 km/h) R 106 mph (171 km/h) S 112 mph (180 km/h) T 118 mph (190 km/h) U 124 mph (200 km/h) H 130 mph (210 km/h) V 149 mph (240 km/h) W 168 mph (270 km/h) Y 186[...]

12. T readwear , T raction and T emperature Grades • T readwear: The treadwear grade is a comparative rating based on the wear rate of the tire when tested under controlled conditions on a specified government test course. For example, a tire graded 150 would wear one and one-half (1 1 ⁄ 2 ) times as well on the government course as a tire grad[...]

Additional information contained on the tire sidewall for “L T” type tires “L T” type tires have some additional information beyond those of “P” type tires; these differences are described below . Note: T ire Quality Grades do not apply to this type of tire. 1. LT: Indicates a tire, designated by the T ire and Rim Association (T&RA)[...]

Information on “T” type tires “T” type tires have some additional information beyond those of “P” type tires; these differences are described below: T145/80D16 is an example of a tire size. Note: The temporary tire size for your vehicle may be different from this example. T ire Quality Grades do not apply to this type of tire. 1. T: Ind[...]

TIRE PRESSURE MONITORING SYSTEM (TPMS) Each tire, including the spare (if provided), should be checked monthly when cold and inflated to the inflation pressure recommended by the vehicle manufacturer on the vehicle placard or tire inflation pressure label. (If your vehicle has tires of a different size than the size indicated on the vehicle placard[...]

The T ire Pressure Monitoring System complies with part 15 of the FCC rules and with RSS-210 of Industry Canada. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. W ARNING: The[...]

Understanding your Tire Pressure Monitoring System (TPMS) The T ire Pressure Monitoring System measures pressure in your four road tires and sends the tire pressure readings to your vehicle. The Low T ire Pressure W arning Lamp will turn ON if the tire pressure is significantly low . Once the light is illuminated, your tires are under inflated and [...]

When you believe your system is not operating properly The main function of the T ire Pressure Monitoring System is to warn you when your tires need air . It can also warn you in the event the system is no longer capable of functioning as intended. Please refer to the following chart for information concerning your T ire Pressure Monitoring System:[...]

Low T ire Pressure W arning Light Possible cause Customer Action Required Flashing W arning Light Spare tire in use Y our temporary spare tire is in use. Repair the damaged road wheel and re-mount it on the vehicle to restore system functionality . For a description of how the system functions under these conditions, refer to When your temporary sp[...]

SNOW TIRES AND CABLES/CHAINS W ARNING: Snow tires must be the same size, load index, speed rating as those originally provided by Ford. Use of any tire or wheel not recommended by Ford can affect the safety and performance of your vehicle, which could result in an increased risk of loss of vehicle control, vehicle rollover , personal injury and dea[...]

• If possible, avoid fully loading your vehicle. • Remove the tire cables when they are no longer needed. Do not use tire cables on dry roads. • The suspension insulation and bumpers will help prevent vehicle damage. Do not remove these components from your vehicle when using snow tires and chains. • Do not exceed 30 mph (48 km/h) with tire[...]

Payload – is the combined weight of cargo and passengers that the vehicle is carrying. The maximum payload for your vehicle can be found on the T ire Label on the B-Pillar or the edge of the driver’ s door (vehicles exported outside the US and Canada may not have a T ire Label). Look for “THE COMBINED WEIGHT OF OCCUP ANTS AND CARGO SHOULD NEV[...]

Example only: Cargo W eight – includes all weight added to the Base Curb W eight, including cargo and optional equipment. When towing, trailer tongue load weight is also part of cargo weight. Tires, Wheels and Loading 244 2010 Flex (471) Owners Guide, 1st Printing USA (fus)[...]

GA W (Gross Axle W eight) – is the total weight placed on each axle (front and rear) – including vehicle curb weight and all payload. GA WR (Gross Axle W eight Rating) – is the maximum allowable weight that can be carried by a single axle (front or rear). These numbers are shown on the Safety Compliance Certification Label located on the B-Pi[...]

• Example only: W ARNING: Exceeding the Safety Compliance Certification Label vehicle weight rating limits could result in substandard vehicle handling or performance, engine, transmission and/or structural damage, serious damage to the vehicle, loss of control and personal injury . Tires, Wheels and Loading 246 2010 Flex (471) Owners Guide, 1st [...]

GCW (Gross Combined W eight) – is the weight of the loaded vehicle (GVW) plus the weight of the fully loaded trailer . GCWR (Gross Combined W eight Rating) – is the maximum allowable weight of the vehicle and the loaded trailer – including all cargo and passengers – that the vehicle can handle without risking damage. (Important: The towing [...]

Steps for determining the correct load limit: 1. Locate the statement “The combined weight of occupants and cargo should never exceed XXX kg or XXX lbs.” on your vehicle’ s placard. 2. Determine the combined weight of the driver and passengers that will be riding in your vehicle. 3. Subtract the combined weight of the driver and passengers fr[...]

calculation would be: 635 kg - (2 x 99 kg) - (12 x 45 kg) = 635 - 198 - 540 = -103 kg. Y ou will need to reduce the load weight by at least 240 lb. (104 kg). If you remove 3-100 lb. (45 kg) cement bags, then the load calculation would be: 1,400 - (2 x 220) - (9 x 100) = 1,400 - 440 - 900 = 60 lb. Now you have the load capacity to transport the ceme[...]

FWD GCWR (Gross Combined W eight Rating)/T railer W eight Class Maximum GCWR T railer weight T ongue load Class I towing (standard) 6900 lb (3131 kg) 2000 lb (907 kg) * 200 lb (91 kg) Class III towing (optional) 9357 lb (4245 kg) 4500 lb (2042 kg) * 450 lb (204 kg) * For towing trailers up to 3500 lb (1588 kg), use a weight carrying hitch and ball [...]

W ARNING: Do not exceed the GVWR or the GA WR specified on the certification label. W ARNING: T owing trailers beyond the maximum recommended gross trailer weight exceeds the limit of the vehicle and could result in engine damage, transmission damage, structural damage, loss of vehicle control, vehicle rollover and personal injury . Preparing to to[...]

If you use a rental trailer , follow the instructions that the rental agency gives to you. Do not attach safety chains to the bumper . T railer brakes Electric brakes and manual, automatic or surge-type trailer brakes are safe if installed properly and adjusted to the manufacturer’ s specifications. The trailer brakes must meet local and Federal [...]

T railer towing tips • Practice turning, stopping and backing up before starting on a trip to get the feel of the vehicle trailer combination. When turning, make wider turns so the trailer wheels will clear curbs and other obstacles. • Allow more distance for stopping with a trailer attached. • If you are driving down a long or steep hill, sh[...]

All Wheel Drive (A WD) vehicles: T ow your All Wheel Drive vehicle with all four wheels on the ground or with all four wheels off the ground using a vehicle transport trailer . Do not tow your All Wheel Drive vehicle with the front wheels off the ground (by using a tow dolly) and the rear wheels on the ground. This will cause damage to your A WD sy[...]

STARTING Positions of the ignition 1. Off— locks the automatic transmission gearshift lever and allows key removal. This position also shuts the engine and all electrical accessories off without locking the steering wheel. T o lock the steering wheel, remove the key then turn the steering wheel. 2. Accessory— allows the electrical accessories s[...]

W ARNING: Do not start your vehicle in a closed garage or in other enclosed areas. Exhaust fumes can be toxic. Always open the garage door before you start the engine. See Guarding against exhaust fumes in this chapter for more instructions. W ARNING: If you smell exhaust fumes inside your vehicle, have your dealer inspect your vehicle immediately [...]

• Make sure the gearshift lever is in P (Park). 3. T urn the key to 3 (on) without turning the key to 4 (start). Some warning lights will briefly illuminate. See W arning lights and chimes in the Instrument Cluster chapter for more information regarding the warning lights. Starting the engine 1. T urn the key to 3 (on) without turning the key to [...]

that assists in starting the engine. After releasing the key from the 4 (start) position, the engine may continue cranking for up to 10 seconds or until the vehicle starts. Note: Cranking may be stopped at any time by turning the key to the off position 3. After idling for a few seconds, release the parking brake, apply the brake, shift into gear a[...]

W ARNING: T o reduce the risk of electrical shock, do not use your heater with ungrounded electrical systems or two-pronged (cheater) adapters. Prior to using the engine block heater , follow these recommendations for proper and safe operation: • For your safety , use an outdoor extension cord that is product certified by Underwriter’ s Laborat[...]

How to use the engine block heater Ensure the receptacle terminals are clean and dry prior to use. T o clean them, use a dry cloth. Depending on the type of factory installed equipment, your engine block heater will use .4 to 1.0 kilowatt-hours of energy per hour of use. Y our factory installed block heater system does not have a thermostat; howeve[...]

ABS warning lamp The ABS lamp in the instrument cluster momentarily illuminates when the ignition is turned on. If the light does not illuminate during start up, remains on or flashes, the ABS is disabled due to a malfunction and needs to be serviced. Even when the ABS is disabled, normal braking is still effective. If your BRAKE warning lamp illum[...]

Press the parking brake pedal downward again to release the parking brake. Driving with the parking brake on will cause the brakes to wear out quickly and reduce fuel economy . Note: If the vehicle is driven with the parking brake applied, a chime will sound. ADVANCET RAC 姞 WITH ROLL STABILITY CONTROL™ (RSC 姞 ) STABILITY ENHANCEMENT SYSTEM W [...]

W ARNING: If a failure has been detected within the AdvanceT rac 威 with RSC 威 system, the “sliding car” icon will illuminate steadily and you may hear a chime. If equipped with a message center , the vehicle will also indicate a failure with the Brake system, have the system serviced by an authorized dealer immediately . Operating your vehi[...]

When an event occurs that activates AdvanceT rac 威 with RSC 威 you may experience the following: • A slight deceleration of the vehicle • The “sliding car” indicator light will flash. • If your foot is on the brake pedal, a vibration in the pedal. • If the driving condition is severe and your foot is not on the brake, the brake pedal[...]

During Electronic Stability Control events the “sliding car” icon in the instrument cluster will flash. Certain adverse driving maneuvers may activate the Electronic Stability Control system, which include but are not limited to: • T aking a turn too fast • Maneuvering quickly to avoid an accident, pedestrian or obstacle • Driving over a [...]

If you switch off the T raction Control, the “sliding car” icon will illuminate steadily . Pressing the AdvanceT rac 威 with RSC 威 “Off” button again will turn off the “sliding car” icon. In R (Reverse), ABS and the Engine and Brake T raction Control features will continue to function; however , ESC and RSC 威 are disabled. AdvanceT[...]

or the speed of the vehicle and trailer is too high. Pull the vehicle-trailer over to a safe location to check the trailer weight distribution and tongue load and reduce speed to a safe level while towing. If trailer sway is experienced, SLOW DOWN. Always use caution when towing a trailer and follow the tongue weight recommendations. Refer to T rai[...]

The EPS system has diagnostic checks that continuously monitor the EPS system to ensure proper operation. When a system error is detected, the following message SERVICE POWER STEERING, SER VICE POWER STEERING NOW or POWER STEERING ASSIST F AUL T may display in the message center , refer to the Message center in the Instrument Cluster chapter for mo[...]

• Do not fill the power steering pump reservoir above the MAX mark on the reservoir , as this may result in leaks from the reservoir . If the steering wanders or pulls equipped with either EPS or hydraulic steering system, check for: • an improperly inflated tire • uneven tire wear • loose or worn suspension components • loose or worn ste[...]

4. Locate the brake shift interlock lever on the passenger side of the shifter assembly . 5. Apply the brake pedal. Using a screwdriver (or similar tool), press and hold the brake shift interlock lever while pulling the gearshift lever out of the P (Park) position and into the N (Neutral) position. 6. Install the trim panel (2) and chrome ring (1) [...]

Understanding the gearshift positions of the 6–speed automatic transmission with transmission control switch (if equipped) Y our vehicle has been designed to improve fuel economy by reducing fuel usage while coasting or decelerating. When you take your foot off the accelerator pedal and the vehicle begins to slow down the torque converter clutch [...]

D (Drive) with Grade Assist Pressing the transmission control switch on the side of the gearshift lever activates Grade Assist and cancels Overdrive. Grade Assist • Provides additional grade (engine) braking and extends lower gear operation on uphill climbs for hilly terrain or mountainous areas. • Provides additional engine braking through the[...]

Understanding the gearshift positions of the 6–speed with SelectShift Automatic™ transmission (SST) (if equipped) Y our vehicle has been designed to improve fuel economy by reducing fuel usage while coasting or decelerating. When you take your foot off the accelerator pedal and the vehicle begins to slow down the torque converter clutch locks u[...]

M (Manual) with Grade Assist Initially , moving the lever to M (Manual) activates grade assist and cancels Overdrive. Grade Assist: • Provides additional grade (engine) braking and extends lower gear operation on uphill climbs for hilly terrain or mountainous areas. • Provides additional engine braking through the automatic transmission shift s[...]

Understanding your SelectShift Automatic™ T ransmission (SST) This vehicle is equipped with a SelectShift Automatic™ transmission (SST) gearshift lever . SST is an automatic transmission with the ability for the driver to change gears up or down (without a clutch) as desired. By moving the gearshift lever from drive position D (Drive) to M (Man[...]

The message center display in the instrument cluster will show the current selected gear you are in. In order to prevent the engine from running at too low an RPM, which may cause it to stall, the SST will automatically make some downshifts even if it has determined that you have not downshifted in time. It will still allow you to downshift at any [...]

W ARNING: Certain add-on devices such as large trailer hitches, bike or surfboard racks and any device that may block the normal detection zone of the RSS system may create false beeps. The RSS detects obstacles up to six feet (two meters) from the rear bumper with a decreased coverage area at the outer corners of the bumper , (refer to the figures[...]

REARVIEW CAMERA SYSTEM (IF EQUIPPED) The rearview camera system, located on the liftgate, provides a video image, which appears on the navigation system screen, of the area behind the vehicle. It adds assistance to the driver while reversing or reverse parking the vehicle. T o use the camera system, place the transmission in R (Reverse); an image w[...]

Use the side mirrors and rearview mirror to get better coverage on both sides and rear of the vehicle. When shifting out of reverse and into any other gear , the image will remain on for a few seconds before it shuts off to assist in parking or trailer hookup. After shifting out of R (Reverse) and into any gear other than P (Park), the image will r[...]

Night time and dark area use At night time or in dark areas, the camera system relies on the reverse lamp lighting to produce an image. Therefore it is necessary that both reverse lamps are operating in order to get a clear image in the dark. If either of the lamps are not operating, stop using the camera system, at least in the dark, until the lam[...]

Automatic Search for Parking Space T o start, press the AP A control switch (on the console in front of the gearshift). The message center will display ACTIVE P ARK SEARCHING. T o designate what side of the street to search on, use the turn signal. The arrow symbols >> and << in the message center indicate on which side of the vehicle A[...]

Automatic Steering into Parking Space Automatic steering is activated when you stop the vehicle, remove your hands from the steering wheel and select the R (Reverse) gear . Be sure the steering wheel motion is not obstructed by any objects. The vehicle will steer itself from this point on as you follow the instructions in the message center to safe[...]

AP A Finished When Active Park Assist has completed the automated steering, the message center displays ACTIVE P ARK FINISHED followed by a chime. The driver is responsible to assess and correct as necessary the final parking position and put the vehicle in P (Park). The system can also be deactivated at any time by the following: • Pressing the [...]

T roubleshooting Why isn’ t APA searching for a parking space? • Y ou may have deactivated the AdvanceT rac 威 system. • One of the doors (except the driver’ s door) may not be securely closed. Why doesn’ t APA of fer a particular parking space? • Something may be contacting the front bumper or side sensors. Clear any material stuck to[...]

• One of the parked vehicles has a high altitude attachment (i.e. salt sprayer , snow plow , moving truck high bed, etc.) High altitude attachments may not be detected by the system. • The parking space length or parked objects position have changed after the vehicle has passed the parking space. • The temperature around your vehicle changed [...]

Note: The A WD OFF message may also be displayed in the message center if the A WD system has overheated and defaulted to front wheel drive. This condition may occur if the vehicle was operated in extreme conditions with excessive wheel slip, such as deep sand. T o resume normal A WD function as soon as possible, stop the vehicle in a safe location[...]

sudden return to the pavement which could cause the vehicle to slide sideways out of control or rollover . Remember , your safety and the safety of others should be your primary concern. If your vehicle gets stuck If your vehicle gets stuck in mud or snow it may be rocked out by shifting between forward and reverse gears, stopping between shifts, i[...]

• In the event of an emergency stop, avoid skidding the tires and do not attempt any sharp steering wheel movements. • If the vehicle goes from one type of surface to another (i.e., from concrete to gravel) there will be a change in the way the vehicle responds to a maneuver (steering, acceleration or braking). Again, avoid these abrupt inputs.[...]

If the engine, transmission, A WD system components or axles are submerged in water , their fluids should be checked and changed, if necessary . Driving through deep water may damage the engine or transmission. If the front or rear axle is submerged in water , the axle lubricant and PTU (Power T ransfer Unit) lubricant should be checked and changed[...]

Descend a hill in the same gear you would use to climb up the hill to avoid excessive brake application and brake overheating. Do not descend in neutral; instead, disengage overdrive or manually shift to a lower gear . When descending a steep hill, avoid sudden hard braking as you could lose control. The front wheels have to be turning in order to [...]

Maintenance and Modifications The suspension and steering systems on your vehicle have been designed and tested to provide predictable performance whether loaded or empty and durable load carrying capability . For this reason, Ford Motor Company strongly recommends that you do not make modifications such as adding or removing parts (such as lift ki[...]

ROADSIDE ASSISTANCE Getting roadside assistance T o fully assist you should you have a vehicle concern, Ford Motor Company offers a complimentary roadside assistance program. This program is separate from the New V ehicle Limited W arranty . The service is available: • 24–hours, seven days a week • for the coverage period listed on the Roadsi[...]

• towing of your disabled vehicle • emergency travel expense reimbursement • travel planning benefits In Canada, for uninterrupted Roadside Assistance coverage, you may purchase extended coverage prior to your Basic W arranty’ s Roadside Assistance expiring. For more information and enrollment, contact 1–877–294–2582 or visit our webs[...]

FUEL PUMP SHUT-OFF In the event of a moderate to severe collision, this vehicle is equipped with a fuel pump shut-off feature that stops the flow of fuel to the engine. Not every impact will cause a shut-off. Should your vehicle shut off after a collision due to this feature, you may restart your vehicle by doing the following: 1. T urn the ignitio[...]

Standard fuse amperage rating and color COLOR Fuse rating Mini fuses Standard fuses Maxi fuses Cartridge maxi fuses Fuse link cartridge 2A Grey Grey — — — 3A Violet Violet — — — 4A Pink Pink — — — 5A T an T an — — — 7.5A Brown Brown — — — 10A Red Red — — — 15A Blue Blue — — — 20A Y ellow Y ellow Y ellow Blu[...]

Passenger compartment fuse panel The fuse panel is located under the instrument panel to the left of the steering wheel. The fuses are coded as follows. Fuse/Relay Location Fuse Amp Rating Protected Circuits 1 30A Driver smart window motor 2 15A T railer tow stop/turn lamps 3 15A Not used (spare) 4 30A DC/AC inverter 5 10A Keypad illumination, 3rd [...]

Fuse/Relay Location Fuse Amp Rating Protected Circuits 8 10A Low beam headlamps (right) 9 15A Interior lights, Cargo lamps 10 15A Backlighting, Puddle lamps 11 10A All wheel drive (A WD) 12 7.5A Not used (spare) 13 5A Keypad, Mirror switch, Memory module, DSM logic, Adjustable pedals 14 10A Power liftgate module, Center information display , SYNC ?[...]

Fuse/Relay Location Fuse Amp Rating Protected Circuits 32 10A Restraint control module 33 10A Not used (spare) 34 5A Roll stability control, Refrigerator relay coil 35 10A Steering angle sensor , Rear park assist, Active park assist, Heated seat, A WD, DC/AC inverter 36 5A Passive anti-theft system module 37 10A Not used (spare) 38 20A T railer tow[...]

W ARNING: T o reduce risk of electrical shock, always replace the cover to the power distribution box before reconnecting the battery or refilling fluid reservoirs. If the battery has been disconnected and reconnected, refer to the Battery section of the Maintenance and Specifications chapter . The high-current fuses are coded as follows: Fuse/Rela[...]

Fuse/Relay Location Fuse Amp Rating Protected Circuits 9 40A* Anti-lock brake system (ABS) pump 10 30A* Starter relay 11 30A* Powertrain control module (PCM) relay 12 20A* ABS valve 13 20A** Left high intensity discharge (HID) headlamp 14 10A** Brake on/off (BOO) switch 15 25A** Rear wiper 16 20A** Right HID headlamp 17 10A** Alternator sensor 18 2[...]

Fuse/Relay Location Fuse Amp Rating Protected Circuits 36 10A** Backup lamps 37 10A** PCM run/start 38 10A** T railer tow backup lamps 39 Diode Fuel diode 40 Diode One touch integrated start diode 41 G8V A relay T railer tow park lamp 42 G8V A relay T railer tow stop/turn lamp (left) 43 G8V A relay T railer tow stop/turn lamp (right) 44 G8V A relay[...]

Fuse/Relay Location Fuse Amp Rating Protected Circuits 64 HC micro relay PCM 65 G8V A relay A/C clutch 66 G8V A relay Fuel pump * Cartridge Fuses ** Mini Fuses CHANGING THE TIRES If you get a flat tire while driving, do not apply the brake heavily . Instead, gradually decrease your speed. Hold the steering wheel firmly and slowly move to a safe pla[...]

replace it as soon as possible with a road tire/wheel that is the same size and type as the road tires and wheels that were originally provided by Ford. If the dissimilar spare tire or wheel is damaged, it should be replaced rather than repaired. A dissimilar spare tire/wheel is defined as a spare tire and/or wheel that is different in brand, size [...]

• Use snow chains on the end of the vehicle with the dissimilar spare tire/wheel The usage of a full-size dissimilar spare tire/wheel can lead to impairment of the following: • Handling, stability and braking performance • Comfort and noise • Ground clearance and parking at curbs • W inter weather driving capability • W et weather drivi[...]

1. Remove the carpeted floor panel located in the rear of the vehicle, remove the wing nut that secures the spare tire by turning it counterclockwise. 2. Lift and remove the spare tire from the trunk. 3. Remove the second wing nut that secures the jack retention bracket by turning it counterclockwise, remove the jack kit from the vehicle. 4. Remove[...]

1. Block the diagonally opposite wheel. 2. Remove wheel cover (if equipped) with the lug wrench tip and loosen each wheel lug nut one-half turn counterclockwise but do not remove them until the wheel is raised off the ground. 3. Put the jack in the jack notch next to the tire you are changing. T urn the jack handle clockwise until the wheel is comp[...]

7. Remove the jack and fully tighten the lug nuts in the order shown. Refer to Wheel lug nut torque specifications later in this chapter for the proper lug nut torque specification. 8. Install the wheel cover (if equipped). Stowing the tire and jack 1. Fully collapse the jack, fold the lug wrench socket into the handle and place the jack and wrench[...]

4. Insert the straight end of the jack retention bracket through the eyelet of the angled bracket and swing the retention bracket over the jack. W ith the jack in place, place the looped end of the retention bracket over the threaded stud in the trunk floor and secure it with the plastic wing nut. If you are stowing the flat tire, remove the L-shap[...]

T EMPORARY MOBILITY KIT (IF EQUIPPED) Y our vehicle may be equipped with a temporary mobility kit (located under the driver’ s seat). T o remove the temporary mobility kit, move the driver’ s seat fully forward and undo the V elcro 威 strap that attaches it to the rear of the seat frame. T o replace the temporary mobility kit, open the V elcro[...]

1. Air compressor (inside) 2. Diverter knob 3. On/Off switch 4. Air pressure gauge 5. Sealant bottle/canister 6. Sealant filling clear tube 7. Sealant tube — tire valve connector 8. Y ellow cap tool 9. Air compressor hose 10. Air hose — tire valve connector 11. Accessory power plug 12. Casing/housing General information W ARNING: Failure to fol[...]

• Read the information in the T ips for use of the temporary mobility kit section to ensure safe operation of the temporary mobility kit and your vehicle. Tips for use of the temporary mobility kit Read the following list of tips to ensure safe operation of the temporary mobility kit: • Before operating the temporary mobility kit, make sure you[...]

• Operating the temporary mobility kit could cause an electrical disturbance in radio and DVD player operation. What to do when a tire is punctured A tire puncture within the tire’ s tread area can be repaired in two stages with the temporary mobility kit: • In the first stage, the tire will be reinflated with a sealing compound and air . Aft[...]

4. Plug the power cable into the 12V power point in the vehicle. 5. Remove the warning sticker found on the canister and place it on the top of the instrument panel or the center of the dash. 6. Start the engine (only if the vehicle is outdoors or in a well-ventilated area) . 7. T urn dial (1) counterclockwise to the sealant position. T urn on the [...]

Note: When the sealing compound is first added into the tire, the air pressure gauge reading on the compressor unit may indicate a higher value; this is normal and should be no reason for concern. The pressure will drop after about 30 seconds of operation. The tire pressure has to be checked with the compressor in the OFF position to get the correc[...]

3. T urn the dial clockwise to the air position. T urn on the kit by pressing the on/off button. 4. Adjust the tire to the recommended inflation pressure from the tire label located on the driver’ s door or door jam area. Note: The tire pressure has to be checked with the compressor in the OFF position to get the correct tire pressure reading. 5.[...]

Removal of the Sealant Canister from the T emporary Mobility Kit 1. Unwrap the clear tube from the compressor housing. 2. Locate the yellow cap at the end of the clear tube. 3. Using the yellow cap tool, press the tab located on the temporary mobility kit compressor housing while pulling up on the sealant canister . Roadside Emergencies 316 2010 Fl[...]

Installation of the Sealant Canister to the T emporary Mobility Kit 1. Align the sealant canister with the temporary mobility kit housing. 2. Once aligned, seat the sealant canister by lightly pushing down until you hear an audible click. 3. W rap the clear tube around the compressor housing. Roadside Emergencies 317 2010 Flex (471) Owners Guide, 1[...]

Note: If you experience any difficulties with the removal or installation of the sealant canister , consult your Ford Motor Company authorized dealer for assistance. Be sure to check the sealant compound’ s “use by” date regularly . The “use by” date is on the lower right hand corner of the label located on the sealant canister (bottle). [...]

Note: Inspect the wheel pilot hole prior to installation. If there is visible corrosion in wheel pilot hole, remove loose particles by wiping with clean rag and apply grease. Apply grease only to the wheel pilot hole surface by smearing a “dime” (1 square cm) sized glob of grease around the wheel pilot surface (1) with end of finger . DO NOT ap[...]

Preparing your vehicle When the battery is disconnected or a new battery is installed, the automatic transmission must relearn its shift strategy . As a result, the transmission may have firm and/or soft shifts. This operation is considered normal and will not affect function or durability of the transmission. Over time, the adaptive learning proce[...]

2. Connect the other end of the positive (+) cable to the positive (+) terminal of the assisting battery . 3. Connect the negative (-) cable to the negative (-) terminal of the assisting battery . + – + – + – + – Roadside Emergencies 321 2010 Flex (471) Owners Guide, 1st Printing USA (fus)[...]

4. Make the final connection of the negative (-) cable to an exposed metal part of the stalled vehicle’ s engine, away from the battery and the carburetor/fuel injection system. Note: Do not attach the negative (-) cable to fuel lines, engine rocker covers, the intake manifold or electrical components as grounding points. W ARNING: Do not connect[...]

Removing the jumper cables Remove the jumper cables in the reverse order that they were connected. 1. Remove the jumper cable from the ground metal surface. Note: In the illustrations, lightning bolts are used to designate the assisting (boosting) battery . 2. Remove the jumper cable on the negative (-) connection of the booster vehicle’ s batter[...]

3. Remove the jumper cable from the positive (+) terminal of the booster vehicle’ s battery . 4. Remove the jumper cable from the positive (+) terminal of the disabled vehicle’ s battery . After the disabled vehicle has been started and the jumper cables removed, allow it to idle for several minutes so the engine computer can relearn its idle c[...]

WRECKER TOWING If you need to have your vehicle towed, contact a professional towing service or , if you are a member of a roadside assistance program, your roadside assistance service provider . It is recommended that your vehicle be towed with a wheel lift and dollies or flatbed equipment. Do not tow with a slingbelt. Ford Motor Company has not a[...]

If the vehicle is towed by other means or incorrectly , vehicle damage may occur . Ford Motor Company produces a towing manual for all authorized tow truck operators. Have your tow truck operator refer to this manual for proper hook-up and towing procedures for your vehicle. Emergency towing In case of a roadside emergency with a disabled vehicle ([...]

GETTING THE SERVICES YOU NEED W arranty repairs to your vehicle must be performed by an authorized Ford, Lincoln, or Mercury dealer . While any authorized dealer handling your vehicle line will provide warranty service, we recommend you return to your selling authorized dealer who wants to ensure your continued satisfaction. Please note that certai[...]

In Canada: Mailing address (Ford vehicles) Customer Relationship Centre Ford Motor Company of Canada, Limited P .O. Box 2000 Oakville, Ontario L6J 5E4 T elephone 1-800-565-3673 (FORD) Online www .ford.ca Mailing address (Lincoln vehicles) Lincoln Centre Ford Motor Company of Canada, Limited P .O. Box 2000 Oakville, Ontario L6J 5E4 T elephone 1-800-[...]

In the United States, a warranty dispute must be submitted to the BBB AUTO LINE before taking action under the Magnuson-Moss W arranty Act, or to the extent allowed by state law , before pursuing replacement or repurchase remedies provided by certain state laws. This dispute handling procedure is not required prior to enforcing state created rights[...]

procedure outlined on the first page of the Customer Assistance section, you may be eligible to participate in the BBB AUTO LINE program. The BBB AUTO LINE program consists of two parts – mediation and arbitration. During mediation, a representative of the BBB will contact both you and Ford Motor Company to explore options for settlement of the c[...]

The CAMV AP program is a straight-forward and relatively speedy alternative to resolve a disagreement when all other efforts to produce a settlement have failed. This procedure is without cost to you and is designed to eliminate the need for lengthy and expensive legal proceedings. In the CAMV AP program, impartial third-party arbitrators conduct h[...]

If you are in another foreign country , contact the nearest authorized dealer . If the authorized dealer employees cannot help you, they can direct you to the nearest Ford affiliate office. If you buy your vehicle in North America and then relocate outside of the U.S. or Canada, register your vehicle identification number (VIN) and new address with[...]

REPORTING SAFETY DEFECTS (U.S. ONLY) If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway T raffic Safety Administration (NHTSA) in addition to notifying Ford Motor Company . If NHTSA receives similar complaints, it may open an investigation, and i[...]

W ASHING THE EXTERIOR W ash your vehicle regularly with cool or lukewarm water and a neutral pH shampoo, such as Motorcraft 威 Detail W ash (ZC-3-A), which is available from your authorized dealer . • Never use strong household detergents or soap, such as dish washing or laundry liquid. These products can discolor and spot painted surfaces. • [...]

W AXING • W ash the vehicle first. • Do not use waxes that contain abrasives; use Motorcraft 威 Premium Liquid W ax (ZC-53-A), which is available from your authorized dealer , or an equivalent quality product. • Do not allow paint sealant to come in contact with any non-body (low-gloss black) colored trim, such as grained door handles, roof [...]

ENGINE Engines are more efficient when they are clean because grease and dirt buildup keep the engine warmer than normal. When washing: • T ake care when using a power washer to clean the engine. The high-pressure fluid could penetrate the sealed parts and cause damage. • Do not spray a hot engine with cold water to avoid cracking the engine bl[...]

3.5L V6 engine Cleaning 337 2010 Flex (471) Owners Guide, 1st Printing USA (fus)[...]

3.5L V6 EcoBoost engine PLASTIC (NON-PAINTED) EXTERIOR PARTS Use only approved products to clean plastic parts. These products are available from your authorized dealer . • For routine cleaning, use Motorcraft 威 Detail W ash (ZC-3-A). • If tar or grease spots are present, use Motorcraft 威 Bug and T ar Remover (ZC-42). WINDOWS AND WIPER BLAD[...]

• The wiper blades can be cleaned with isopropyl (rubbing) alcohol or Motorcraft 威 Premium W indshield W asher Concentrate (ZC-32-A), available from your authorized dealer . This washer fluid contains special solution in addition to alcohol which helps to remove the hot wax deposited on the wiper blade and windshield from automated car wash fac[...]

If a staining liquid like coffee/juice has been spilled on the instrument panel or on interior trim surfaces, clean as follows: 1. W ipe up spilled liquid using a clean, white, cotton cloth. 2. W ipe the surface with a damp, clean, white cotton cloth. For more thorough cleaning, use a mild soap and water solution. If the spot cannot be completely c[...]

LEATHER SEATS (IF EQUIPPED) Y our leather seating surfaces have a clear , protective coating over the leather . • For routine cleaning, wipe the surface with a soft, damp cloth. For more thorough cleaning, wipe the surface with a mild soap and water solution. In Canada, use Motorcraft 威 Vinyl Cleaner (CXC-93). Dry the area with a soft cloth. ?[...]

Motorcraft 威 Premium Glass Cleaner (Canada only) (CXC-100) Motorcraft 威 Premium Liquid W ax (ZC-53-A) Motorcraft 威 Premium W indshield W asher Concentrate (U.S. only) (ZC-32-A) Motorcraft 威 Professional Strength Carpet & Upholstery Cleaner (ZC-54) Motorcraft 威 Spot and Stain Remover (U.S. only) (ZC-14) Motorcraft 威 T ire Clean and S[...]

SERVICE RECOMMENDATIONS T o help you service your vehicle, we provide scheduled maintenance information which makes tracking routine service easy . If your vehicle requires professional service, your authorized dealer can provide the necessary parts and service. Check your W arranty Guide/Customer Information Guide to find out which parts and servi[...]

OPENING THE HOOD 1. Inside the vehicle, pull the hood release handle located under the bottom of the instrument panel near the steering column. 2. Go to the front of the vehicle and release the auxiliary latch that is located under the front center of the hood. 3. Lift the hood. Maintenance and Specifications 344 2010 Flex (471) Owners Guide, 1st P[...]

IDENTIFYING COMPONENTS IN THE ENGINE COMPARTMENT 3.5L V6 engine 1. Power steering fluid reservoir 2. Engine coolant reservoir 3. Brake fluid reservoir 4. Battery 5. Power distribution box 6. Air filter assembly 7. Automatic transmission fluid dipstick 8. Engine oil dipstick 9. Engine oil filler cap 10. W indshield washer fluid reservoir Maintenance[...]

3.5L V6 EcoBoost engine 1. Engine coolant reservoir 2. Brake fluid reservoir 3. Battery 4. Power distribution box 5. Air filter assembly 6. Automatic transmission fluid dipstick (out of view) 7. Engine oil dipstick 8. Engine oil filler cap 9. W indshield washer fluid reservoir Maintenance and Specifications 346 2010 Flex (471) Owners Guide, 1st Pri[...]

Engine shield Some vehicles may be equipped with an aero-shield under the engine. This shield needs to be removed for service, including oil and filter changes. It is secured with four screws. WINDSHIELD WASHER FLUID Add fluid to fill the reservoir if the level is low . In very cold weather , do not fill the reservoir completely . Only use a washer[...]

CHANGING THE WIPER BLADES 1. Pull the wiper arm away from the vehicle. T urn the blade at an angle from the wiper arm. Press the lock tab to release the blade and pull the wiper blade down toward the windshield to remove it from the arm. 2. Attach the new wiper to the wiper arm and press it into place until a click is heard. Replace wiper blades at[...]

4. Attach the new wiper to the wiper arm and press it into place until a click is heard. If you find this procedure too difficult, please see your dealer . ENGINE OIL Checking the engine oil Refer to the scheduled maintenance information for the appropriate intervals for checking the engine oil. 1. Make sure the vehicle is on level ground. 2. T urn[...]

• If the oil level is below this mark, engine oil must be added to raise the level within the normal operating range. • If required, add engine oil to the engine. Refer to Adding engine oil in this chapter . • Do not overfill the engine with oil. Oil levels above this mark may cause engine damage. If the engine is overfilled, some oil must be[...]

Engine oil and filter recommendations Look for this certification trademark. Use SAE 5W -20 engine oil Only use oils “Certified For Gasoline Engines” by the American Petroleum Institute (API). An oil with this trademark symbol conforms to the current engine and emission system protection standards and fuel economy requirements of the Internatio[...]

BATTERY Y our vehicle is equipped with a Motorcraft 威 maintenance-free battery which normally does not require additional water during its life of service. If your battery has a cover/shield, make sure it is reinstalled after the battery has been cleaned or replaced. For longer , trouble-free operation, keep the top of the battery clean and dry .[...]

W ARNING: Keep batteries out of reach of children. Batteries contain sulfuric acid. A void contact with skin, eyes or clothing. Shield your eyes when working near the battery to protect against possible splashing of acid solution. In case of acid contact with skin or eyes, flush immediately with water for a minimum of 15 minutes and get prompt medi[...]

• Always dispose of automotive batteries in a responsible manner . Follow your local authorized standards for disposal. Call your local authorized recycling center to find out more about recycling automotive batteries. ENGINE COOLANT Checking engine coolant The concentration and level of engine coolant should be checked at the intervals listed in[...]

When the engine is cold, check the level of the engine coolant in the reservoir . • The engine coolant should be at the FULL COLD level or within the COLD FILL RANGE as listed on the engine coolant reservoir (depending upon application). • Refer to scheduled maintenance information for service interval schedules. • Be sure to read and underst[...]

• Do not mix coolants. Add the coolant type originally equipped in your vehicle. Refer to Maintenance product specifications and capacities in this chapter . Note: Do not use stop leak pellets or cooling system sealants/additives as they can cause damage to the engine cooling and/or heating systems. This damage would not be covered under your veh[...]

4. When you are sure that all the pressure has been released, use the cloth to turn it counterclockwise and remove the cap. 5. Fill the coolant reservoir slowly with the proper coolant mixture, to within the COLD FILL RANGE or the FULL COLD level on the reservoir . If you removed the radiator cap in an overflow system, fill the radiator until the c[...]

• NEVER increase the coolant concentration above 60%. • Increased engine coolant concentrations above 60% will decrease the overheat protection characteristics of the engine coolant and may cause engine damage. • Refer to the chart on the coolant container to ensure the coolant concentration in your vehicle will provide adequate freeze protec[...]

and other factors. If this occurs, there is no need to pull off the road. The vehicle can continue to be driven while this message is active. W ARNING: T o reduce the risk of collision and injury , be prepared that the vehicle speed may reduce and the vehicle may not be able to accelerate with full power until the fluid temperatures reduce. The air[...]

How fail-safe cooling works If the engine begins to overheat: • The engine coolant temperature gauge will move to the red (hot) area. • The coolant temperature warning light will illuminate. • The service engine soon indicator will illuminate. If the engine reaches a preset over -temperature condition, the engine will automatically switch to [...]

FUEL FILTER Y our vehicle is equipped with a lifetime fuel filter that is integrated with the fuel tank. Regular maintenance or replacement is not needed. WHAT YOU SHOULD KNOW ABOUT AUTOMOTIVE FUELS Important safety precautions W ARNING: Do not overfill the fuel tank. The pressure in an overfilled tank may cause leakage and lead to fuel spray and f[...]

• A void getting fuel liquid in your eyes. If fuel is splashed in the eyes, remove contact lenses (if worn), flush with water for 15 minutes and seek medical attention. Failure to seek proper medical attention could lead to permanent injury . • Fuels can also be harmful if absorbed through the skin. If fuel is splashed on the skin and/or clothi[...]

Use the following guidelines to avoid electrostatic charge build-up when filling an ungrounded fuel container: • Place approved fuel container on the ground. • DO NOT fill a fuel container while it is in the vehicle (including the cargo area). • Keep the fuel pump nozzle in contact with the fuel container while filling. • DO NOT use a devic[...]

immediately . It may take several driving cycles for the check fuel fill inlet lamp or CHECK FUEL FILL INLET message to turn off. A driving cycle consists of an engine start-up (after four or more hours with the engine off) followed by city/highway driving. Continuing to drive with the check fuel fill inlet lamp or CHECK FUEL FILL INLET message on [...]

rating of 91 or higher is recommended. The performance gained by using premium fuel will be most noticeable in hot weather or in severe duty applications such as towing a trailer . Some stations offer fuels posted as ⬙ Regular ⬙ with an octane rating below 87, particularly in high altitude areas. Fuels with octane levels below 87 are not recomm[...]

If you have run out of fuel: • Y ou may need to cycle the ignition from off to on several times after refueling to allow the fuel system to pump the fuel from the tank to the engine. On restarting, cranking time will take a few seconds longer than normal. • Normally , adding 1 gallon (3.8L) of fuel is enough to restart the engine. If the vehicl[...]

2. Slowly insert the funnel into the Easy Fuel™ system. 3. Fill the vehicle with fuel from the portable fuel container . 4. When done, clean the funnel or properly dispose of it. Extra funnels can be purchased from your authorized dealer if you choose to dispose of the funnel. Do not use aftermarket funnels; they will not work with the Easy Fuel?[...]

The amount of usable fuel in the empty reserve varies and should not be relied upon to increase driving range. When refueling your vehicle after the fuel gauge indicates empty , you might not be able to refuel the full amount of the advertised capacity of the fuel tank due to the empty reserve still present in the tank. For consistent results when [...]

Driving style — good driving and fuel economy habits Give consideration to the lists that follow and you may be able to change a number of variables and improve your fuel economy . Habits • Smooth, moderate operation can yield up to 10% savings in fuel. • Steady speeds without stopping will usually give the best fuel economy . • Idling for [...]

• Carrying unnecessary weight may reduce fuel economy (approximately 1 mpg [0.4 km/L] is lost for every 400 lb [180 kg] of weight carried). • Adding certain accessories to your vehicle (for example bug deflectors, rollbars/light bars, running boards, ski racks) may reduce fuel economy . • Using fuel blended with alcohol may lower fuel economy[...]

emission control, such non-Ford parts should be equivalent to genuine Ford Motor Company parts in performance and durability . W ARNING: Do not park, idle, or drive your vehicle in dry grass or other dry ground cover . The emission system heats up the engine compartment and exhaust system, which can start a fire. Illumination of the service engine [...]

3. The fuel fill inlet may not have been properly closed. See Easy Fuel™ “no cap” fuel system in this chapter . 4. Driving through deep water—the electrical system may be wet. These temporary malfunctions can be corrected by filling the fuel tank with good quality fuel, properly closing the fuel fill inlet or letting the electrical system d[...]

The OBD-II system is designed to check the emission control system during normal driving. A complete check may take several days. If the vehicle is not ready for I/M testing, the following driving cycle consisting of mixed city and highway driving may be performed: 15 minutes of steady driving on an expressway/highway followed by 20 minutes of stop[...]

BRAKE FLUID The fluid level will drop slowly as the brakes wear , and will rise when the brake components are replaced. Fluid levels between the MIN and MAX lines are within the normal operating range; there is no need to add fluid. If the fluid levels are outside of the normal operating range, the performance of the system could be compromised; se[...]

6. Install the dipstick making sure it is fully seated in the filler tube. 7. Remove the dipstick and inspect the fluid level. The fluid should be in the designated areas for normal operating temperature. Low fluid level Do not drive the vehicle if the fluid level is at the bottom of the dipstick. Correct fluid level The transmission fluid should b[...]

Use of a non-approved automatic transmission fluid may cause internal transmission component damage. If necessary , add fluid in 1/2 pint (250 ml) increments through the filler tube until the level is correct. If an overfill occurs, excess fluid should be removed by an authorized dealer . An overfill condition of transmission fluid may cause shift [...]

Changing the air filter element 3.5L V6 3.5L V6 (EcoBoost) 1. Release the clamps that secure the air filter housing cover . 2. Carefully separate the two halves of the air filter housing. 3. Remove the air filter element from the air filter housing. 4. W ipe the air filter housing and cover clean to remove any dirt or debris and to ensure good seal[...]

6. Replace the air filter housing cover and secure the clamps. Be sure that the air cleaner cover tabs are engaged into the slots of the air cleaner housing. Note: Failure to use the correct air filter element may result in severe engine damage. The customer warranty may be void for any damage to the engine if the correct air filter element is not [...]

MAINTENANCE PRODUCT SPECIFICATIONS AND CAPACITIES Items Capacity Ford Part Name or equivalent Ford Part Number / Ford Specification Brake fluid Between MAX and MIN on reservoir Motorcraft 威 High Performance DOT 3 Motor V ehicle Brake Fluid PM-1-C / WSS-M6C62-A or WSS-M6C65-A1 Door latch, hood latch, auxiliary hood latch, seat tracks, trunk and li[...]

Items Capacity Ford Part Name or equivalent Ford Part Number / Ford Specification Engine oil (3.5L V6 engine) 5.5 quarts (5.2L) • Motorcraft 威 SAE 5W -20 Premium Synthetic Blend Motor Oil (US) • Motorcraft 威 SAE 5W -20 Full Synthetic Motor Oil (US) • Motorcraft 威 SAE 5W -20 Super Premium Motor Oil (Canada) • Motorcraft 威 SAE 5W20 Sy[...]

Items Capacity Ford Part Name or equivalent Ford Part Number / Ford Specification Power steering fluid (except EcoBoost engine) Between MAX and MIN on reservoir Motorcraft 威 MERCON 威 VA T F XT -5-QM / MERCON 威 V Fuel tank 18.6 gallons (70.4 L) —— W indshield washer fluid T op- off fluid as needed Motorcraft 威 Premium W indshield W asher[...]

ENGINE DATA Engine 3.5L V6 engine 3.5L V6 EcoBoost engine Cubic inches 214 214 Fuel See Octane recommendations earlier in this chapter . See Octane recommendations earlier in this chapter . Firing order 1–4–2–5–3–6 1–4–2–5–3–6 Spark plug gap 0.052–0.056 inch (1.32–1.42 mm) 0.033–0.037 inch (.838– .939 mm) Ignition system[...]

3.5L V6 EcoBoost engine IDENTIFYING YOUR VEHICLE Safety Compliance Certification Label The National Highway T raffic Safety Administration Regulations require that a Safety Compliance Certification Label be affixed to a vehicle and prescribe where the Safety Compliance Certification Label may be located. The Safety Compliance Certification Label is[...]

V ehicle identification number (VIN) The vehicle identification number is located on the driver side instrument panel. Please note that in the graphic, XXXX is representative of your vehicle identification number . The V ehicle Identification Number (VIN) contains the following information: 1. W orld manufacturer identifier 2. Brake system / Gross [...]

T RANSMISSION CODE DESIGNATIONS Y ou can find a transmission code on the Safety Compliance Certification Label. The following table tells you which transmission each code represents. Description Code 6F50 6–Speed Automatic T ransmission J 6F55 6–Speed Automatic T ransmission (with EcoBoost) G Maintenance and Specifications 385 2010 Flex (471) O[...]

GENUINE FORD ACCESSORIES FOR YOUR VEHICLE A wide selection of Genuine Ford Accessories are available for your vehicle through your local Ford or Ford of Canada dealer . These quality accessories have been specifically engineered to fulfill your automotive needs; they are custom designed to complement the style and aerodynamic appearance of your veh[...]

Peace of mind Remote start Locking fuel plug for capless fuel systems Cargo area protector Wheel locks For maximum vehicle performance, keep the following information in mind when adding accessories or equipment to your vehicle: • When adding accessories, equipment, passengers and luggage to your vehicle, do not exceed the total weight capacity o[...]

FORD ESP EXTENDED SERVICE PLANS More than 30 million Ford, Lincoln, and Mercury owners have discovered the powerful protection of Ford ESP . It is the only extended service plan backed by Ford Motor Company , and provides “peace of mind” protection beyond the New V ehicle Limited W arranty coverage. Up to 500+ Covered V ehicle Components There [...]

Ford ESP Can Quickly Pay for Itself One service bill – the cost of parts and labor – can easily exceed the price of your Ford ESP Service Contract. W ith Ford ESP , you minimize your risk for unexpected repair bills and rising repair costs. A void the rising cost of properly maintaining your vehicle! Ford ESP also offers a Premium Maintenance P[...]

Ford Extended Service Plan 390 2010 Flex (471) Owners Guide, 1st Printing USA (fus)[...]

A Accessory delay ........................ 102 Active Park Assist .....................280 AdvanceT rac .............................. 262 Air cleaner filter ............... 376–378 Air conditioning ..............68, 71, 74 manual heating and air conditioning system ................. 68 Airbag supplemental restraint system ................ 184–[...]

Child safety seats ......................203 in front seat ............................ 204 in rear seat .............................. 204 LA TCH ..................................... 207 recommendations ................... 201 tether anchorage hardware ... 210 Child safety seats - booster seats ........................................... 213 Clea[...]

Engine ........................................ 382 cleaning ................................... 336 coolant ..................................... 354 fail-safe cooling ....................... 359 idle speed control ................... 352 lubrication specifications ....... 379 refill capacities ........................ 379 service points .........[...]

Homelink wireless control system ........................................ 110 Hood .......................................... 344 I Ignition ............................... 255, 382 Illuminated visor mirror ............. 93 Infant seats (see Safety seats) ..................... 203 Inspection/maintenance (I/M) testing ...............................[...]

O Octane rating ............................ 364 Oil (see Engine oil) .................. 349 Overdrive ................................... 270 P Parental MyKey programming ............................. 143 Park Assist ................................ 280 Parking brake ............................261 Parts (see Motorcraft 威 parts) ........... 378 [...]

Satellite Radio Information ........43 Seats .......................................... 151 child safety seats .................... 203 climate control .......................... 74 easy access/easyout feature .. 159 front seats ............................... 154 heated ........................71, 158, 167 memory seat ................... 135, 159 [...]

V V ehicle Identification Number (VIN) .......................................... 384 V ehicle loading ..........................242 V entilating your vehicle ........... 258 W W arning lights (see Lights) ....... 12 W asher fluid .............................. 347 W ater , Driving through ............. 291 W indows power ..........................[...]