Gateway Convertible Tablet PC manual

Gateway Con vertible T ablet PC U ser Guide[...]

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i www .gatewa y .com Co n te n t s 1G e t t i n g H e l p . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Gateway Web site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Using Sup port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

ii www .gatew a y .com Using the key board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Key types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 System key comb inations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 8 Buttons . [...]

iii www .gatewa y .com Adding an d remo ving a PC Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Viewing th e disp lay on a proj ector or monitor . . . . . . . . . . . . . . . . . . . . . . 7 3 Viewing th e disp lay on a telev ision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Changing from one displ ay to[...]

iv www .gatew a y .com Cleaning C Ds or DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 0 Protect ing yo ur co nvertible tablet P C from v iruses . . . . . . . . . . . . . . . . . . 12 1 Updating W indows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124 Restoring your system .[...]

v www .gatewa y .com A Safety, R egulatory, and Legal Information . . . . . . . . . . . . . . 155 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167[...]

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Chapter 1 1 Get ti ng He lp • Using the Gate wa y We b site • Using Help a nd Support •U s i n g B i g F i x • Using Y our Co mputer guide • Us ing online help[...]

2 ww w . g ateway . co m Chapter 1: G etting Help T hank y ou fo r purchasi ng our con ver tible tablet PC! Y ou have made an excellent decision choo sing Gateway . W e are sure t hat you will be pleased with the outstanding quality , reliability , and performance of your n ew convertible tablet PC. Each and ev ery Gateway convertible tablet PC use[...]

3 www .gate wa y .com Gatewa y Web site Gat ew a y W eb site Gateway's online support is available 24 hours per day , 7 days per we ek and provides the most c urrent drivers, product specifications, tutorials, and personalized informatio n about your convertible t ablet PC. Vi sit the Gateway Support W eb site at support.gateway .com . U sing [...]

4 ww w . g ateway . co m Chapter 1: G etting Help Support Home T ap or click Support Home . T o view support do cuments for your convertible tablet PC, type your serial number in the Serial Number box, then tap or cl ick Submit . T ap or clic k the arrow button to open the Selec t Y our Computer Pro duct box, then tap o r click Notebook Co mputers [...]

5 www .gate wa y .com Help and S upport Help and Suppor t Y our convertible tablet PC includes Help and Support , an easily accessible collection of help information, trou bleshooters, and autom ated support. Use Help and Support to answer questions about Wi ndows and to help you quickly discover and u se the many features of your Gateway convertib[...]

6 ww w . g ateway . co m Chapter 1: G etting Help Searching for a topic To s e a r c h f o r a t o p i c i n H e l p a n d S u p p o r t , t y p e a w o r d o r p h r a s e ( k e y w o r d ) in the Search box loca ted at the top of an y Help and Support screen, then tap or clic k the arrow button. For each sear ch, you receive the following sear ch[...]

7 www .gate wa y .com Using Yo ur Computer gu ide T o learn more about using BigFix: ■ From the BigFix program, tap or click Help , then tap or click Tu t o r i a l . U sing Y our C omputer guide In addition to this guide, the Using Y our Comput er guide has been included on your hard driv e. The U sing Y our C omput er guide includes information[...]

8 ww w . g ateway . co m Chapter 1: G etting Help Y ou can search for information by viewing the help contents, checking the index, sear ching for a to pic or keyword, or browsing thro ugh the online help.[...]

Chapter 2 9 Check ing Out Y our G ateway Con ver tible T a blet PC • Identifyi ng f eature s • Locating your con ve r tib le tab let PC’ s model and s erial number • Lo cating the Microsoft Ce r tificat e of A uthenticity • Locating the specificati ons f or yo ur conv er tib le tab let PC • Purchasing a ccessories[...]

10 ww w . g ateway . co m Chapter 2: C hecking Ou t Your Gatewa y Convertible Ta blet PC Fr o n t Compon ent Icon Descripti on Modul ar bay Use th is ba y for a D VD dr ive or combina tion D VD/CD -R W d rive. F or more inf ormation, see “C hanging modu les” on pag e 64 . T o determine the type of drive i n t he modula r ba y , exam ine the dri[...]

11 www .gate wa y .com Left Lef t Component Icon Description K ensingto n™ lock s lot Secu re your conver tible t ablet PC to a n objec t b y c o nnect ing a K ensingt on cab le loc k to this slot. PC Card slot Inser t o ne T y pe II PC Card into this sl ot. F or more inf ormation, see “Adding and removin g a PC Card” on pa ge 71 . Memo r y c[...]

12 ww w . g ateway . co m Chapter 2: C hecking Ou t Your Gatewa y Convertible Ta blet PC Right Headpho ne jack Plug amplifie d speak ers or headp hones in to this jac k. The buil t-in spea kers are turned off wh en speak ers or headph ones are plugge d into this jack . P o wer switc h Slide to tu rn the pow er on or off . Y ou can a lso config ure [...]

13 www .gate wa y .com Back Back Modem jack Plug a mo dem cab le into this jac k. F or more inf or m ation, see “Conne cting the d ial-up mo dem” on page 27 . K ensing ton™ lock slot Secur e your co nv er ti ble t ablet PC to an object b y connec ting a K ensington cab le lo ck to thi s slot. Component Icon Description V entil ation f an Help[...]

14 ww w . g ateway . co m Chapter 2: C hecking Ou t Your Gatewa y Convertible Ta blet PC USB ports Plug USB devic es (such as a diske tte drive , flash driv e, printer , scanne r , camera , ke yboard , or mouse) into these ports. Monitor p or t Plug an ana log V GA monitor or proje ctor into th is por t. F or more inf or m ation, see “Vie wing th[...]

15 www .gate wa y .com Bottom Bott om Component I con Descriptio n System label Includes the produc t model n umber . For more inf ormation, see “Id entifying your model” on page 18 . Reset hole Insert a straight ened paper cli p into this ho le to man ually restart your con v er tib le tab let PC . Memo r y ba y Insta ll a memo r y module i nt[...]

16 ww w . g ateway . co m Chapter 2: C hecking Ou t Your Gatewa y Convertible Ta blet PC K e yboard ar ea Component Icon Description Microp hone Recor d audio thro ugh this mic rophone . The b uilt-in microp hone is turned off w hile an e xter nal m icrophon e is connec ted. F or the locatio n of y our mic rophone jack , see “L eft” on page 11 [...]

17 www .gate wa y .com Keyb oard area Key b o ar d Multi-f unction bu ttons Press the se butto ns to open p rogram s assigned to them. These b u tt ons are se t to open y our def ault e-mail prog ram, yo ur def ault W eb bro wser , online hel p , and the My Comp uter windo w . For mo re info rmation, see “Multi-function b uttons ” on page 43 . [...]

18 ww w . g ateway . co m Chapter 2: C hecking Ou t Your Gatewa y Convertible Ta blet PC Identifying y our model Gat ewa y model numbe r The label on the bottom of your c onvertible tablet PC contains information that identifies your convertible tablet PC mo del and its features. Gateway Customer Care will need this information if you call for assi[...]

19 www .gate wa y .com Findin g your specif ications Gat ew a y ser ial number Y ou can locate the Gateway serial number: ■ Printed on a white sticker on the bottom or back of your conver tible tablet PC. ■ Printed on the customer invoice that came with your co nvertible tablet PC. The invoic e also contains your customer ID numb er . Internal [...]

20 ww w . g ateway . co m Chapter 2: C hecking Ou t Your Gatewa y Convertible Ta blet PC A cc essories T o order acc essories, visit the Accessor y Store at a ccessories.g ateway .com . Batteries an d automobile/ airplane power a dapters If you run your convertible tablet PC on ba ttery power for extend ed per iods, you may want to buy an add ition[...]

21 www .gate wa y .com Access orie s Pri nters Y ou can attach almost any type of printer to your convertible tablet PC. The most common types are inkjet and laser printers, which print in color or black and white. Inkjet printers and cart ridges are relatively inexpen sive, but they are slower than laser printers . Using an inkjet color printer , [...]

22 ww w . g ateway . co m Chapter 2: C hecking Ou t Your Gatewa y Convertible Ta blet PC[...]

Chapter 3 23 Gett ing Star ted • Installin g the battery • Con necting the AC adapt er • Connectin g the dial- up modem • Con necting to a cable or DSL mod em or t o an Ethe r net ne twork • T ur ni ng your conv er tible ta blet PC on and off • Using the stat us indicators • Using the k eyboard , butt ons, a nd the EZ P ad to uchpad ?[...]

24 ww w . g ateway . co m Chapter 3: G etting St arted Installing the batter y T o install the battery: 1 Close the LCD p anel. 2 T urn your conv ertible tablet PC over so the bottom is facing up. 3 Hold the battery label-side down and lower it into the open batter y bay until the ba ttery clicks into place. 4 Slide the battery lock to the l ocked [...]

25 www .gate wa y .com Connectin g the AC a dapter T o connect the AC adapter: 1 Connect the power cord to the AC adapter . 2 Connect the AC adapter to your convertible tablet PC’ s power connecto r . Caution Mak e sure that y ou use the A C adapter that came w ith your conv er tib le tab let PC or one of the same t ype purcha sed from Gate wa y [...]

26 ww w . g ateway . co m Chapter 3: G etting St arted 3 Plug the power cord into a wall outlet. The battery charge indicat or turns on (see “Status indicators” o n page 33 for the location of the battery charge indicator). If the battery charge indicat or does not turn on, un plug the adapter from your convertible tablet PC, then plug it bac k[...]

27 www .gate wa y .com Conne cting the dial -up modem C onnec ting the dial-up modem Y our convertible tablet PC has a built-in 56K modem that you can use to connect to a standard tel ephone line. T o connect the modem: 1 Insert one end of the m odem cable into the mod em jack on the right side of your co nvertible tablet PC. 2 Insert the other end[...]

28 ww w . g ateway . co m Chapter 3: G etting St arted C onnec ting to a cable or DSL modem or to an E thernet network Y our convertible tablet PC has a network jack that y ou can use to connect to a cable or DSL m odem or to an Ethernet network. T o connect to a c able or DSL m odem or to an Ethernet network: 1 Insert one end of th e network cable[...]

29 www .gate wa y .com Startin g your convertib le tablet PC Star ting y our con v er tible tablet PC T o start your convertible tablet PC: 1 Slide the latch on the front of your convertible tab let PC, then lift the LCD pa nel. 2 If you do not have the powe r on lid lift feature activated, slide the power switch located on the left side of your co[...]

30 ww w . g ateway . co m Chapter 3: G etting St arted 3 If you are starting y our convertible tablet PC for the first time, fo llow the on-screen instruction s to set up your convertible tablet PC. T u rning on the P ow er on Lid Lift fea ture The Power on Li d Lif t fea ture turns on yo ur con ver tible table t P C whenever you open the LCD panel[...]

31 www .gate wa y .com Turning o ff your convertib le tablet PC W aking up y our co n v er tible tablet PC When you have not used your convertible tablet PC for several minutes or if you close the L CD panel without turn ing off your convertible ta blet PC, it may enter a power-saving mode called Standby . While in Standby , the power indicator fla[...]

32 ww w . g ateway . co m Chapter 3: G etting St arted Restar ting (rebooti ng) y our con ver tible tablet PC If your convertible tablet P C does not respond to keyboard, touchpad, or mouse input, y ou may have to close programs tha t are not responding. If closing unresponsive p rograms does not restore your convertible tablet PC to normal operati[...]

33 www .gate wa y .com Status indicators As a part of the regular startup process, a program to che ck the disk status runs automatically . When the checks are fini sh ed, Windows starts. Stat us indicat ors LED status indicators LED status indicators inform you when a drive is being used or indicate the power status of your convertible tablet PC. [...]

34 ww w . g ateway . co m Chapter 3: G etting St arted Indicator Icon Description Hard drive The h ard dr ive is in use. Disc d ri v e The D VD or D VD/ CD-RW dri ve is in us e. Memor y card reader Th e memory card reader i s in use. Battery charge The LE D shows th e battery activity an d status. ■ LED b lue - batt er y i s fully charg ed. ■ L[...]

35 www .gate wa y .com Status indicators K e yboard sta tus indicators Keyboard status ind icators inform you when a button has been pressed that affects how the keyboard is used. Indicator Icon Description Caps L ock Caps Lock is tur n ed on. Scroll Lo ck Scroll Lock is turned on. F or more i nfo r matio n, see “System ke y combin ations” on p[...]

36 ww w . g ateway . co m Chapter 3: G etting St arted U sing the ke yboard Y our convertible tablet PC features a full-size keyboard that functio ns the same as a desktop comp uter keyboard. Many of the keys have been assigned alternate func tions, including shortc ut keys for Wi ndows, function keys for specific system op erations, and the Num Lo[...]

37 www .gate wa y .com Usin g the ke yboard Key t y p e s The keyboard has several different types o f keys. Some keys perf orm specific actions when pressed alone and other actions when pressed in combination with another key . Key type Icon Description Funct ion ke ys Press th ese keys labe l ed F1 to F12 to perf orm action s in pr ograms . For e[...]

38 ww w . g ateway . co m Chapter 3: G etting St arted S ystem k ey c ombinations When you press the F N key and a system key at the same time, your convertible tablet PC performs the action id entified by the text or icon on the key . Press and hold F N , then press this system key ... To . . . Displa y the power st atus bo x in the upp er-left co[...]

39 www .gate wa y .com Usin g the ke yboard Increa se the LCD panel brightne ss abo ve the normal br ightes t setti ng for 255 seconds. Us e this feature in bright ligh ting situa tions , such as outs ide in brig ht sunli ght. Pre ss a seco nd time t o decreas e the br ightn ess below the normal dimm est setting. Us e this f eature in dim lighting [...]

40 ww w . g ateway . co m Chapter 3: G etting St arted Mute the s ound. Press the ke y combin ation agai n to restore the s ound. F or more inf o r mation , see “Adj ustin g the v olume” on pag e 53 . Increase t he v olume . F or more inf ormation, see “Adjusting the v olume” on pag e 53 . Decreas e the vo lume . Fo r more inf or matio n, s[...]

41 www .gate wa y .com Buttons Buttons Ta b l e t c o n t r o l b u t t o n s Press the tablet control butt o ns to control the convertible tablet PC while it is in tab let mode. The buttons ha ve dimples so you can pr ess them with your pen. Button Icon Press to... Scre en ro tati on Rota te the d isplay or ientat ion. For mor e inform ation, see [...]

42 ww w . g ateway . co m Chapter 3: G etting St arted XtraB rig ht/Xtra Dim Increa se th e LCD pa nel br ight ness a bov e t he nor ma l brightest se tting f or 255 s econds . Use this f eature in bright lig hting situati ons, s uch as outsi de in bright sunlig ht. Press a s econd time to decrease the brightness below th e nor mal dimme st sett in[...]

43 www .gate wa y .com Buttons Multi-func tion butt ons Press the multi-function buttons to open the programs associated with them. The butto ns have dimples so that you can press th em with your pen. Button Icon Press to... E-mail Open y our default e-mail pro gram. Internet Open y our defa ult W eb bro wser . Help Open o nline hel p . My Co mpute[...]

44 ww w . g ateway . co m Chapter 3: G etting St arted U sing the EZ P ad touchpad The EZ Pad™ consists of a touchpa d, two buttons, and a rocker switc h. When you move your finger on the touchpa d, the pointer (arrow) on the screen moves in the same direction. Left touchp ad but to n Right tou chpad butto n T ouchpa d Ro cker sw it ch[...]

45 www .gate wa y .com Using the EZ Pad to uchpad Y ou can use the EZ-Pad left and right buttons belo w the tou chpa d to se lect objects. Y ou can assign a function to the rocker switch between the touchpad butto ns. This function can be to scroll up or down, maximize or minimize th e active window , or open a nd close the Start menu. Tips & T[...]

46 ww w . g ateway . co m Chapter 3: G etting St arted Start a program or open a fil e or fo lder . P osition the poi nter over the ob ject. Press the l eft button twic e in ra pid succes sion. T his action i s called doub le-clic king . Access a shor t cut menu or find more inf ormation abou t an objec t on the screen. P osition the poi nter over [...]

47 www .gate wa y .com Using the display U sing the displa y Y o ur convertible tablet PC’ s screen combines the eye-soothing readability of a liquid-crystal display wit h the responsiveness of a pen controller . The screen provides a hard, smooth writing surfa ce, minimizes glare, and increases readability . ■ Unlike other touchscreens and PDA[...]

48 ww w . g ateway . co m Chapter 3: G etting St arted C on v er ting the displa y from not ebook to tablet mode T o conver t the display from notebook mode to tablet mode: 1 Open the LCD panel to the normal viewing positi on. 2 Locate the ro tation direction arr ow on the LCD pane l hinge. 3 Rotate the LCD pa nel in the direction of the rotatio n [...]

49 www .gate wa y .com Using the display 4 Close the LCD panel onto th e keyboard. There is a click when the LCD panel lat ch locks. Changing displa y orienta tion Y ou can change the display orientatio n from the default, landsca pe (horizontal), to portrait (vertical) or secondary landscape (180 degrees from the default) usin g the Screen Rotatio[...]

50 ww w . g ateway . co m Chapter 3: G etting St arted A djusting brightness T o adjust screen brightness: ■ Use the increase brightness a nd decrease brightness keys on the keyboard. For mo re information, see “Sy stem k ey comb inatio ns” o n page 38 . Xtr aBrig ht/X traDim Use XtraBright to increase the LCD panel brightness above the norma[...]

51 www .gate wa y .com Using th e pen U sing the pen Y our convertible tablet PC’ s pen is th e only device that can write, tap, and input directly on your c onvertible tablet PC’ s display . The pen can do ev erything a mouse does. Just think “tap” instead of “clic k”. Stori ng an d rem o v ing the p en T o store the pen in y our conve[...]

52 ww w . g ateway . co m Chapter 3: G etting St arted T o remove the pen from our convertible tablet PC: 1 Locate the pen latc h on the bottom of your convertible tablet PC. Fo r more inf ormat ion , se e “B ottom” on pag e 15 . 2 Slide the pen latc h until the pen is rele ased from the pen hold er .[...]

53 www .gate wa y .com Adjust ing th e volu me A djusting the v olume Y ou can use the volume control to a djust the overall volume of your convertible tablet PC. T o adjust the overall volume level using hardware controls: ■ If you are using external speakers, turn the kno b on the front of the speakers. -OR- Use the mute and vo lume control but[...]

54 ww w . g ateway . co m Chapter 3: G etting St arted T urning y our wireless ra dio on or off Y our Gateway convertible tablet PC may have wireless networking built-in. T o turn the wireless radio on or off: ■ Press F N + F7 . Wa r ni n g Radi o frequency w ireless com muni cation ca n interf ere with equi pment on com mercial airc raft. Cu rre[...]

Chapter 4 55 Using Windows XP T ablet P C 2005 • Us ing T ablet PC extens ions • Adjus ting tab let and pen settin gs[...]

56 ww w . g ateway . co m Chapter 4: U sing Windows X P Tablet PC 2005 U sing W indo ws XP T ablet PC 2005 The Microsof t Wi ndows XP T ablet PC 2005 operating sy stem is a fully functioning ver s ion of Windows XP Professional with adde d pen-based computing fea tures: ■ T ablet a nd Pen Setti ngs — set properties for the pen, tab let buttons,[...]

57 www .gate wa y .com Using T ablet PC extensi ons U sing T ablet PC e x t ensions Calibra tion The first time you use yo ur convertible tablet PC, you should calibrate your pen for both portrait and la ndscap e orientati ons. Calibration ensures the accurac y of the pen and ad just s the screen’ s perfo rmance for different users. If the on-scr[...]

58 ww w . g ateway . co m Chapter 4: U sing Windows X P Tablet PC 2005 ■ T o e ras e, dra w a sh ort, wide “Z.” ■ Y ou will find more information about gestures and gestu re symbols, as well as handwriting ti ps, in th e TIP help. For more information, see “T ablet Input Panel (TIP)” on pag e 59 . Pe n b u t t o n The pen but ton serves[...]

59 www .gate wa y .com Using T ablet PC extensi ons ■ Y our convertible tablet PC responds to most Penabled™ EMR pen s manufactured by W acom ® . T ablet Input Panel ( TIP) Ta p t h e Ke yboar d icon near the Start button to open the T ablet Input Panel (TIP). Use the TIP to enter data by hand, soft keyboard, or voice into a word processing pr[...]

60 ww w . g ateway . co m Chapter 4: U sing Windows X P Tablet PC 2005 ■ T o adjust wri ting pad and keyboard setting s, tap or click the To o l s and Option s icon , then tap or click Opti ons . ■ For security and accura cy when entering masked text (s u ch as passwords), use your convertibl e tablet PC Input Panel’ s soft keyboard instead o[...]

61 www .gate wa y .com Adju sting tablet an d pen settings ■ Use the built- in microphone or an externa l microphone. ■ T o modi fy the speech reco gnition fun ction, see “Adj usting the T ablet PC Input Pan el Settings” on page 62 . A djusting tablet and pen settings W indows XP T ablet PC 2005 includes a control panel for adjusting pen, d[...]

62 ww w . g ateway . co m Chapter 4: U sing Windows X P Tablet PC 2005 3 Change the button settings, then tap or click OK . A djusting the T ablet PC Input P anel S ettings T o adjust writing pad, w riting tools, and speech sett ings: 1 T ap or click the Ke yb oard icon . 2 T ap or click the T ools and Options icon , then tap o r c lick Optio n s .[...]

Chapter 5 63 Using Drives and P or ts • Cha nging m odules • Using D VD dr iv es • Using th e media card reader •U s i n g a P C C a r d • Vie wing the d ispla y on a monitor , project or , or tele vision • Connectin g a video came ra to y our conv er tib le tab let PC[...]

64 ww w . g ateway . co m Chapter 5: U sing Drives and P orts Changing modules Y our convertible tablet PC’ s modular bay supports different bay modules , such as a DVD or comb ination D VD/CD-RW drive. T o change bay modules: 1 Make sure that the driv e is empty . 2 T urn off your converti ble tablet PC (do not place it in Standb y or Hibernate [...]

65 www .gate wa y .com Changing m odules 5 T urn your conv ertible tablet PC over so the bottom is facin g up. 6 Remove t he module bay lock screw . 7 Slide and hold the module bay la tch. The modul e may move out slightly . 8 Slide the module o ut. Scre w[...]

66 ww w . g ateway . co m Chapter 5: U sing Drives and P orts 9 Firmly push th e new module straight into the bay until the la tch clicks into pla ce. 10 Replace the module bay lock screw . U sing the D VD driv e Y ou can use your convertible tabl et PC to enjoy a wide variety of multimedia features. Identifyin g driv e typ es Y our Gateway convert[...]

67 www .gate wa y .com Using the DVD d rive Inser ting a CD or DVD T o insert a CD or DVD: 1 Press the eject button on th e DVD drive. After the tray opens slightly , pull the disc tray completely open. 2 Place the disc in the tray with the label facing up, then press down carefully on the disc until i t snaps into place. 3 Push the tray in unt il [...]

68 ww w . g ateway . co m Chapter 5: U sing Drives and P orts Pla ying a CD Use a music program or Windows Media Player on your convertible tablet PC to: ■ Play music C Ds ■ Create MP3 and WMA music files from your musi c CDs ■ Edit music track i nformation ■ Use your music fil es to build a music library Pla ying a DV D A Digital V ersatil[...]

69 www .gate wa y .com Using the memory card rea der U sing the memor y card reader Y ou can use memor y card s to transfer pictures from a digital camera to your convertible tablet PC. Y ou can also use the memory card reader to tra nsfer data b etwee n your c onver tibl e tablet PC and a device that uses memory cards, such as a PDA, MP3 player , [...]

70 ww w . g ateway . co m Chapter 5: U sing Drives and P orts U sing a memor y card T o access a file on a memory card: 1 T ap or click Start , then tap o r click My Comput er . 2 Double-tap or double-click the drive letter (for example, the E: drive), then double-tap or double-clic k the file name. Remo ving a memory card Important Insert the Smar[...]

71 www .gate wa y .com Addin g and removi ng a PC C ard T o remove a memor y card: 1 Push the memory card into the convertible tablet PC. The memory card po ps out s lightl y . 2 Pull the memory card out of the convertible tablet PC. 3 Insert the protector into the memor y card slot. A dding and remo ving a PC Ca rd Y our convertible tablet PC has [...]

72 ww w . g ateway . co m Chapter 5: U sing Drives and P orts T o insert a PC Card: ■ Push the card firmly into the PC Ca rd sl ot label-side up until the outer edge of the card is flush with th e side of your convertible tablet PC. T o remove a PC Card: 1 T ap or click the remove hard ware ic on in the taskba r , the PC Card name, then tap o r c[...]

73 www .gate wa y .com Vie wing th e disp lay on a pr oject or or monit or 3 Eject the PC Card by pressing the eject button a gain. Viewing the displa y on a projec tor or monitor Y ou can use your convertible t ablet PC for giving presenta tions by connecting an external m onitor or projector to your monit or (VGA) port. Y our convertible tablet P[...]

74 ww w . g ateway . co m Chapter 5: U sing Drives and P orts 4 Plug the projector’ s or m onit or’ s p ower cord into an AC p ower sour ce and turn it on. W indows recognizes the new hardware and sear ches for its driver . Y ou may need to install the driver from the disc supplied by the manu facturer or download the driver from the manufactur[...]

75 www .gate wa y .com Viewing th e display on a televisio n Viewing the displa y on a television The S-V ideo out jack on your optional port replicator lets you view your convertible tablet PC display on a television screen using a standard S-Vide o cable. T o view your c onvertible tablet PC display on a television: 1 W ith your c onvertible tabl[...]

76 ww w . g ateway . co m Chapter 5: U sing Drives and P orts 5 T ap or click Start , then tap or c lick Control P anel . The Control Pa nel window opens. If y our Control Panel is in Category View , tap or click Appeara nce and Them es . 6 T ap/Doubl e-tap or click/double-cl ick the Display icon. The Display Proper ties dial og box ope ns. 7 T ap [...]

77 www .gate wa y .com Viewing th e display on a televisio n 11 T ap or click the T elevision button. 12 T ap or click Appl y . Changing fr om one displa y to another After you have set u p the second display on your convertible t ablet PC to be a television, you can quickly switch between viewing the display on the LCD pa nel and viewing it on the[...]

78 ww w . g ateway . co m Chapter 5: U sing Drives and P orts C onnec ting a video camera t o y our c on v er tible tablet PC Y our convertible t ablet PC has a 4- pin IEEE 1394 port (also known a s a Firewire ® or i.Link ® port) for con nect ing device s such as a vide o came ra. T o connect y our video camera to your convertible tablet PC: 1 Co[...]

Chapter 6 79 Ma naging P ower • Chec king an d rechar ging the batt er y • Recalibr ating th e battery • Cha nging ba tter ies • Extendin g the lif e of the batter y[...]

80 ww w . g ateway . co m Chapter 6: M anaging Power Monitoring the ba tter y char ge Y our new Gateway convertible tablet PC is designed to provide an exceptional bala nce of performance and portability . Y our convertible tablet PC uses the l atest chipset and mobile processor techno logies to manage the processor speed and power consumption for [...]

81 www .gate wa y .com Recharging the battery If your battery charge indicator displays what looks like an inaccurate charge, you may need to recalibrate the battery . For more information, see “Recalibrating the ba ttery ” o n page 81 . Recharging the batter y The battery recharges while it i s installed and your convertible tablet PC is conne[...]

82 ww w . g ateway . co m Chapter 6: M anaging Power 5 Open the Exit menu, then highligh t Exit Savin g Changes and press E NTER . 6 Sele ct Ye s , then press E NTER . The battery recalibrati on process begins and a screen opens showing you the progress. The entire proc ess will take several hours. When the recalibration has finished, the message ?[...]

83 www .gate wa y .com Changing batteries T o change the batter y: 1 Disconnect your convertible ta blet PC from the optional port replicator (see “D isconnecting from the port repl i cat or” on page 11 3 ). 2 If your convertible tablet PC is on and is connec ted to AC power , go to Step 3 . -OR- If your convertible tablet P C is on and is not [...]

84 ww w . g ateway . co m Chapter 6: M anaging Power 5 Slide the battery lock to the unlocked position, then slide the battery release latch. 6 Lift the battery out of the ba y . 7 Place a recharged battery into the bay and press down until it snaps into place. 8 Slide the battery lock to the l ocked position. 9 T urn your convertible tablet PC ov [...]

85 www .gate wa y .com Extendin g battery lif e 10 Open the LCD panel and p ress the power button. Ex tending ba ttery life C onser ving ba ttery pow er T o conserve power while using the battery to power your convertible tablet PC: ■ Dim the display as low as is comf ortable. For dim or dark environments, use the XtraBrigh t/XtraDim button to se[...]

86 ww w . g ateway . co m Chapter 6: M anaging Power ■ Use the DVD d ri ve on ly when necessary . This dr ive uses a large amount of po wer . ■ Recharge the battery often, take an extra ba ttery , and fu lly recharge the batteries before traveling. For more i nforma t ion, see “Recharging the battery” on page 81 and “Changing b atteries ?[...]

87 www .gate wa y .com Extendin g battery lif e ■ Hibernate - (also c al led save to disk ) writes all curr ent me mory (R AM) information to the hard drive, then turns y our convertible tablet PC completely off. The next time you t urn on your convertible tablet PC, it reads the memory informatio n from the hard d rive and opens the programs and[...]

88 ww w . g ateway . co m Chapter 6: M anaging Power[...]

Chapter 7 89 Upgr ading Y our Con v er tible Ta b l e t P C • Addi ng and rep lacing me mory • Replac ing the ha rd driv e[...]

90 ww w . g ateway . co m Chapter 7: U pgrading You r Convertible Tablet PC P re v enting static electricity discharge The components inside your c onvertible t ablet PC are extremely sens iti ve to st atic elec trici ty , also k nown as e lectrost atic discharge (ES D). Before installing memor y or repla cing the hard drive, follow these guideline[...]

91 www .gate wa y .com Adding o r replacing m emory A dding or replacing memor y Y our convertible tablet PC uses memory modules called SO-DIMMs (Small Outline Dual Inline Memory Modules). The modules are available in various capac i ties and any module can be plac ed in the slot. Use only memory modu les desig ned for your Gateway convertible tabl[...]

92 ww w . g ateway . co m Chapter 7: U pgrading You r Convertible Tablet PC A dding or replacing memor y in the memor y bay T o add or replac e memory modules: 1 Follow the guidelines under “Preve nting static electricity discharge” on page 90 . 2 T urn off your convertible ta blet PC. 3 Dis conne ct th e AC ad apte r , mod em cab le, a nd ne t[...]

93 www .gate wa y .com Adding o r replacing m emory 6 T urn your conv ertible tablet PC over so the bottom is facing up. 7 Remove the battery (see “ Changing ba tteries” on page 82 ). 8 Loosen the two memory bay cov er screws, then re move the memory bay cover . 9 If you are removing a modu le, gently press outwa rd on the clip at each end of t[...]

94 ww w . g ateway . co m Chapter 7: U pgrading You r Convertible Tablet PC 10 Pull the me mory module out of the slo t. 11 Hold the new or rep lacement module at a 30-degree angle and p ress it into the empty memory slot. Thi s module is keyed so it can only be inserted in one direction. If the module does no t fit, make sure that the notc h in th[...]

95 www .gate wa y .com Adding o r replacing m emory Replacing memor y under the keyboar d Installing replacement m emory under the keyboard is a process consisting of three pro cedures that must be done in sequence: 1 Open the keyboard com partment. 2 Replac e the me mor y . 3 Reattach the keyboard. Opening the k eyboard c ompar tme nt T o open the[...]

96 ww w . g ateway . co m Chapter 7: U pgrading You r Convertible Tablet PC 8 Remove the two keybo ard screws marked with a K . 9 T urn your convertible tablet PC ov er so the top is facing up. 10 Open the LCD panel to the normal viewing positi on. Screw Scre w[...]

97 www .gate wa y .com Adding o r replacing m emory 11 Insert the small flat-blade screwdriver under the bottom of the keyboard bezel between the F11 and F12 keys and gently pry it up. 12 Remove the bezel from your convertible ta blet PC by pulling the bezel toward you and at the same time lifting its front to clear the keyboard. Y ou will hear sma[...]

98 ww w . g ateway . co m Chapter 7: U pgrading You r Convertible Tablet PC 13 W ith a small Phillips screwdriver , remove the four keyboard screws and put the m in a sa fe p lace. Scre ws[...]

99 www .gate wa y .com Adding o r replacing m emory 14 Lift the back edge of the key board, then slowly rotate it toward you so it lies key s-down on top of y our c onvertibl e tab let PC. Be caref ul not to dama ge the LCD panel or unpl ug the keyboard rib bon cable.[...]

100 ww w . g ateway . co m Chapter 7: U pgrading You r Convertible Tablet PC Replacing the memory T o replace the memor y: 1 Gently press outward on the clip at each end of the m emory module until the module ti lts upward. 2 Pull the me mory module out of the slo t.[...]

101 www .gate wa y .com Adding o r replacing m emory 3 Hold the replacement module at a 30-degree angle and press it into the empty memory slot. This module i s k e y e d s o i t c a n o n l y b e inserted in one direction. If the mo dule does not fit, make sure that the notch in the module lines up with th e tab in the memory bay . 4 Gently push t[...]

102 ww w . g ateway . co m Chapter 7: U pgrading You r Convertible Tablet PC 3 Gently press the keyboard down until it i s flat all the way across. The keyboard should easily fall into place. Be careful not to damage the LCD panel. 4 Replace the four keyboard screws. 5 Slide the tabs on the bottom side of the bezel under y o ur convertible tablet P[...]

103 www .gate wa y .com Adding o r replacing m emory 6 Press down on the bezel in several pl ace s to make sure it i s cor rec tly mounted. The b ezel is correctly mounted when you can run your finger along the bezel a nd find no loos e spots. The bezel should be flat all the way across. 7 T urn your conv ertible tablet PC over so the bottom is fac[...]

104 ww w . g ateway . co m Chapter 7: U pgrading You r Convertible Tablet PC Replacing the hard driv e k it If you would like more hard drive capacity , you can replace your original drive wi th a higher-c apacity dr ive. T o replace the hard drive kit: 1 Back up any data you want to tra nsfer to the new hard drive. For more information, see “B a[...]

105 www .gate wa y .com Replacin g the hard drive kit 7 T urn your conv ertible tablet PC over so the bottom is facing up. 8 Remove the battery (see “ Changing ba tteries” on page 82 ). 9 Remove the two hard drive kit screws. 10 Slide the old hard drive ki t out of your convertible tablet PC. 11 If your new hard drive already includ es the hard[...]

106 ww w . g ateway . co m Chapter 7: U pgrading You r Convertible Tablet PC 12 Remove the two screws that secure the hard drive to the hard drive kit bracket. 13 Remove the bracket from the old drive. 14 Insert the new drive into the br acket, label side up, so the screw holes line up. 15 Replace the two screws that secure the bracket to the dr iv[...]

Chapter 8 107 Using the O ptional P o r t Rep li ca t or • Identifyi ng f eature s • Connectin g and disconne cting the por t replica tor • Securing the p or t repli cator wi th a loc king cabl e[...]

108 ww w . g ateway . co m Chapter 8: U sing the Opti onal Port Replic ator Fr o n t Compon ent Icon Descript ion K ensington™ lock ri ng Secure y our port replicato r and con vertible tablet P C to an obj ect by runn ing a Kensing ton ca ble th roug h this ring a nd loc king it to t he slot on the conv er tible tabl et PC . For more inf or mati [...]

109 www .gate wa y .com Left Lef t Component Icon Description USB port Plug USB (Un ivers al Serial Bus) de vices (s uch as a disk ette driv e, fl as h driv e, Io me ga™ Zi p™ driv e , printer , scan ner , cam era, keyboar d, or m ouse) into t his po r t. USB por t[...]

110 ww w . g ateway . co m Chapter 8: U sing the Opti onal Port Replic ator Back Component Icon Description S/PDIF digital audio jac k Plug an op tical (T oslink) A C-3 digital audio cabl e into this jack. S-Video out jack Plug a standard S-Vide o de vice, such as a tele vision, into this ja c k. F or more inf or mati on , s ee “Vie wing th e dis[...]

111 www .gate wa y .com Back P aral lel por t Plug a paralle l de vice (su ch as a printer) into this port. Serial port Plug a se rial de vice into this port. Monitor po r t Plug an analog V GA monitor o r projector into t his port. Ethernet jack Plug a 10/1 00/1000 Ethe r net network cab le into this jack. The other end of the cab le can be plu gg[...]

112 ww w . g ateway . co m Chapter 8: U sing the Opti onal Port Replic ator C onnec ting to the por t repli cator Y ou can attach your convertible tablet PC to the port replicato r while your convertible tablet PC is off, on, or in Standby m ode. A ttaching to the por t replicat or T o attach your convertible tabl et PC to the port replicator: 1 Ma[...]

113 www .gate wa y .com Connectin g to the port rep licator Disconnecting from the por t replica tor Y ou can separate your convertible tablet PC from the port repli cator while y o u r c o n v e r t i b l e t a b l e t P C i s o f f o r o n ( n o t i n S t a n d b y o r H i b e r n a t e mode). T o separate your convertible tabl et PC from the por[...]

114 ww w . g ateway . co m Chapter 8: U sing the Opti onal Port Replic ator Securing your por t replica tor Y ou can secure your convertible tablet PC and port replicator to an object by using the security ring located o n the left side of th e port replicator and the Kensington lock slot located o n the left side of your convertible tablet PC. T o[...]

Chapter 9 115 Ma in taining Y our Con ver tible Ta b l e t P C • Caring f or y our con vertible tab let PC • C leaning your conv er tible tablet PC • Protecting y our con ve r tible tab let PC from viruses • Upd ating Windows • Restoring y our system[...]

116 ww w . g ateway . co m Chapter 9: M aintaining Your Convertible Tab let PC Ca ring for yo ur con v er tible tablet PC T o extend the life of your convertible tablet PC: ■ Be careful not to b ump or drop your convertible tablet PC , and do not put any o bjects on top of it. The ca se, although strong, is not made to supp ort extra weig ht. ■[...]

117 www .gate wa y .com Caring for y our convertib le tablet PC Display scr een ■ Use only your convertible tablet PC’ s pe n on the display . Do not write on the surface with an ink pen or penc il. ■ Nothing heavier than your writing hand shou ld be pla ced on top of the display . ■ Protect the display surfa ce from u nnecessary contact by[...]

118 ww w . g ateway . co m Chapter 9: M aintaining Your Convertible Tab let PC Replacing the p en point Normal use can wear down the pen’ s point, and a lso cause it to pick up abrasive particles that ma y scratch the display . Therefore, the pen ships with extra points a nd a replacement tool. T o replace the pen point: 1 Use the replacement too[...]

119 www .gate wa y .com Cleanin g your conver tible tablet PC Cleaning your c on ver tible tablet PC Keeping your c onvertible tablet PC clean and the vents free from dust helps keep your convertible tablet PC performing at its best. Y ou may want to gather th ese items and put together a convertible tablet PC cleani ng kit: ■ A soft, lint-free c[...]

120 ww w . g ateway . co m Chapter 9: M aintaining Your Convertible Tab let PC Cleani ng th e ke yboard Y ou should clean the keybo ard occasionally by using an aerosol can of air with a narrow , straw-like extension to remove dust and lint trapped under the keys. If you spill li quid on the keyboard, turn off your convertible tablet PC and turn th[...]

121 www .gate wa y .com Protect ing your co nvertible ta blet PC from viruses P rot ec ting y our c on v er tible tablet PC from viruses A virus is a program that attaches itself to a file on a computer , then spreads from one computer to another . V iruses can damage data or cause your convertible tabl et PC to malfunctio n. Some viruses go undete[...]

122 ww w . g ateway . co m Chapter 9: M aintaining Your Convertible Tab let PC T o scan for viruses: 1 T ap or click Start , All Programs , Nor ton Int ernet S ecurit y , then tap o r click Norton Internet Secur ity . Norton Internet Security opens. 2 T ap or click Norton AntiVirus .[...]

123 www .gate wa y .com Protect ing your co nvertible ta blet PC from viruses 3 T ap or click Scan f o r Viruse s . 4 Ta p o r c l i c k t h e t y p e o f s c a n y o u w a n t t o m a k e i n t h e S c a n f o r V i r u s e s area. T o remove a v irus: 1 If Norton Internet Se curity finds a virus, foll ow all on-screen instructions to remove the v[...]

124 ww w . g ateway . co m Chapter 9: M aintaining Your Convertible Tab let PC T o update Norton Internet Security: 1 Make sure that you are connected to the Internet. 2 T ap or click Start , All Programs , Nor ton Int ernet S ecurit y , then tap o r click Norton Internet Secur ity . Norton Internet Security opens. 3 T ap or click LiveUpd ate . The[...]

125 www .gate wa y .com Restoring y our system Restoring y our syst em Microsof t S ystem Rest ore If your convertible tablet PC is not working correctly after you insta ll a program or c hange a setting in the Control Pa nel, you may need to use Microsoft Sy st e m Restore to restore the convertible tablet PC to a n earlier configuration. T o run [...]

126 ww w . g ateway . co m Chapter 9: M aintaining Your Convertible Tab let PC Reinstalling programs and driv ers If a program or device on your convertible tablet PC is not worki ng correctly , you may need to reinstall your program or driver . T o reinstall your program or driver: 1 T ap or click Start , All Programs , Sys tem Re covery , then t [...]

Chapter 10 127 T roubles hooting • T roub leshooting typi cal hardw are and softw are prob lems • Getting te lephone sup por t • Using automated troublesho oting systems[...]

128 ww w . g ateway . co m Chapter 10 : Troubleshoo ting Safety guidelines While troubleshooting your convertible tablet PC, follow these safety guidelines: ■ Never remove the me mory bay cover or hard d rive while your convertible tablet PC is turned on, while the battery is installed, and while the mod em cable, netw ork cable, and AC po wer ad[...]

129 www .gate wa y .com First st eps F irst steps If you have problems with y our convertible tablet PC, try these things first: ■ Make sure that the AC power adapter is connected to your convertible tabl et PC and an AC outlet and that the AC outlet is supplying power . ■ If you use a power strip or surge protector , make sure that it is turne[...]

130 ww w . g ateway . co m Chapter 10 : Troubleshoo ting T roubleshooting Aud i o Audio troubleshooting is co vered under “So und” on p age 149 . Batt er y Battery troubleshooting is covered unde r “Powe r” on page 146 . CD driv es CD drive trou bleshooting is covered under “DVD d rives” on page 132 . De vice installation Y ou h a ve co[...]

131 www .gate wa y .com Troubles hooting T o free IRQ res ources for the new device: 1 In the Device Manag er window , check the devic e list for a resource conf lict. A resource confl ict appears as a black exclamation point in a yellow circle. 2 Remove the device you are trying t o install, then determine which one of the existing devices or po r[...]

132 ww w . g ateway . co m Chapter 10 : Troubleshoo ting ■ Change the display settings. ■ Move your convertible tablet PC away from sources of electrical interference, such as t elevisions, unshielded speakers, microwaves, fluorescent lights, and meta l beams or shelves. The display has pixels that are always dark or too bright This condition i[...]

133 www .gate wa y .com Troubles hooting ■ Make sure that the disc la bel is facing up, then try again. ■ T ry a different disc. Occasionally discs a re flawed and cannot be read by the drive. ■ Some music CDs have copy p rotection software. Y ou may not be able to play these CDs on your c onvertible tablet PC. ■ Y our convertible tablet PC[...]

134 ww w . g ateway . co m Chapter 10 : Troubleshoo ting ■ Reinstall the audio device drivers. For more information, see “Downl oads” on pag e 4 . A DVD movie will not play ■ Make sure that the label or side you want to play is facing up, then try ag ain. ■ The DVD drive may not be inserted completely into the modular bay . Press the mo d[...]

135 www .gate wa y .com Troubles hooting Y ou c annot ej ect a CD or D VD Y o ur c onver tib le tab let PC m ust be turn ed o n to r emo ve CD s an d DVD s. If you do not wa nt t o turn o n yo ur convertibl e tab let PC, ma nually eject the disc by inserting an op ened pape r clip into the manual ejec t hole. See “I ns er t in g a C D o r DV D”[...]

136 ww w . g ateway . co m Chapter 10 : Troubleshoo ting Hard driv e Y ou see an “Insuffi cient disk spac e” e rror me ssage ■ Delete unnecessary files from the hard drive using Disk Cleanup. ■ Empty the Recy cle Bin by button-ta pping or right-clic king the Recycle Bin icon, then tapping or clicking Empty R ecycle Bi n . ■ Save your file[...]

137 www .gate wa y .com Troubles hooting Th e hard driv e canno t be acc essed , or y ou see a “ Gener al f ailur e re ading driv e C” e rror mess age ■ Make sure that the ha rd d rive is installed correctly . Remov e it, firmly reinsert it, then restart your convertible ta blet PC. For more information, see “ Replacing the hard drive kit?[...]

138 ww w . g ateway . co m Chapter 10 : Troubleshoo ting Double-check the URL or try a different URL . If the error message still appears, disconnect from the ISP connectio n and close your browser , then reconnect and open the browser . If you still get the error , your ISP may be having t echnical diffic ulties. Connec ting to a Web site takes to[...]

139 www .gate wa y .com Troubles hooting ■ If you spilled liquid in the keyboard, turn off your convertible tablet PC and unplug the keyboard. Clean the keyboard and turn i t upside down to drain it. Let the keyboard dry before using it again. If the keyboard does not work after it dries, you ma y need to replace it. A ke ybo ard characte r keeps[...]

140 ww w . g ateway . co m Chapter 10 : Troubleshoo ting Modem (cable or DSL) ■ Make sure that the mode m cable is plugged into the Eth ernet network jack an d not the modem ja ck. See “Back” o n page 13 or “Back” o n page 110 t o m a k e s u r e t h a t t h e c o n n e c t i o n s h a v e b e e n made corre ctly . ■ See the documentati[...]

141 www .gate wa y .com Troubles hooting 3 T ap or click the location from which you a re dialing, then tap or click Edit . 4 Make sure that all settin gs are correct. ■ Disconnect any answering mac hine, fax machine, o r printer that is on the same line as the modem. Do not connect these devices to the same telephone line as the mo dem. ■ Make[...]

142 ww w . g ateway . co m Chapter 10 : Troubleshoo ting Y o u cannot conn ect to th e Internet ■ The ISP may be having technical difficulties. Conta ct your ISP for technical sup port. ■ See if the modem works with a different communica tions pro gram. The pr oblem may b e with j ust one progr am. ■ Review the trou bleshooting information un[...]

143 www .gate wa y .com Troubles hooting T o run modem diagnostics: 1 Close all open p rograms. 2 T ap or click Start , then tap o r click Contr ol P anel . The Contro l Panel w in do w o p en s. If yo u r C on tr ol Pa n el is in Ca te g or y Vi ew , tap or click Printers and Other Har dware . 3 T ap/Doubl e-tap or click/double-cl ick the Phone an[...]

144 ww w . g ateway . co m Chapter 10 : Troubleshoo ting 3 T ap or clic k the modem you want t o adjust, then tap or cli ck Pr operties . 4 T ap or click the M odem t a b , t h e n a d j u s t t h e Speaker vo lume control. 5 T ap or click OK twice to close the Phon e and Modem Option s dialog box. Mouse See als o “Pen” on p age 1 46 and “T o[...]

145 www .gate wa y .com Troubles hooting ■ Every home network is unique. See the documentation th at came with your network equipment for tro ubleshooting information. P assw ords Y o ur con ver tible table t PC does not accept your password Make sure that C AP S LOCK and N UM LOCK are turned off, then retype the password. Y o u forgot your star [...]

146 ww w . g ateway . co m Chapter 10 : Troubleshoo ting Pe n Th e con v ertible table t PC does not respond to the pe n ■ Y ou are not using the correct pen. Use only Penabled digitizer pens by W acom such as your converti ble tablet PC’ s pen. The convertible tablet PC does not respond to some other tablet pens or plastic pens. The pen tip do[...]

147 www .gate wa y .com Troubles hooting ■ Make sure that the battery is installed correctly . For more information, see “Installing the battery” on page 24 . ■ Make sure that the ba ttery is fully recharged. For more information, see “Recharging the battery” on page 81 . ■ Make sure that the battery is calibrated correctly . For more[...]

148 ww w . g ateway . co m Chapter 10 : Troubleshoo ting ■ Reinstall the printer driver . See the guide that came with your printer for instructions on inst alling the printer driver . Y ou s ee a “Printer queu e is full” error me ssage ■ Make sure that the printer is n ot set to work offline. T o make sure that the printer is not set to wo[...]

149 www .gate wa y .com Troubles hooting Sound Y ou ar e not getting sound from th e built-in sp eakers ■ Make sure that headphones are not p lugged into the headphone jack. ■ Make sure that the volume control on your convertible tablet PC is turned up. For more information, see “System key co mbinations” on page 38 . ■ Make sure that the[...]

150 ww w . g ateway . co m Chapter 10 : Troubleshoo ting Th e pointe r mov es une xpectedly ■ Clean the touchpad with a damp cloth (wa ter only) and wipe it dr y . ■ Adjust the touchp ad settings. Video The pr ojec tor or ex terna l monit or is no t worki ng ■ Make sure that you have pressed F N +F3 to a ctivate the external monitor opt ion. [...]

151 www .gate wa y .com Telepho ne support T elephone suppor t Before calling Gatew a y Cust omer Car e If you have a technical problem wi th your convertible tablet PC, follow these recommendations before contacting Gateway Customer Care: ■ M ak e s ur e t h at y ou r co n ve rt ib le ta bl e t P C is c on n ec te d c or r ec t l y t o a grounde[...]

152 ww w . g ateway . co m Chapter 10 : Troubleshoo ting T elephone numbers Gateway offers a wide ra nge of customer service, custom er care, and information services. Au tomat ed tro ubleshooti ng sy stem T elephone numbers Y ou can access the following services through your tel ephone to get answers to your questions: Ser vice description How to [...]

153 www .gate wa y .com Telepho ne support Self -hel p If you have how-to questions about using your Gateway-supplied hardware or software, s ee the following resour ces: ■ The printed or online documentation that came with your hardware or software. In many case s, additional product inform ation and online documentation for Gateway-supplied har[...]

154 ww w . g ateway . co m Chapter 10 : Troubleshoo ting[...]

Appendix A 155 Sa f e ty , Regulator y , and Legal Inf ormation • Saf ety info r matio n • R egulator y stat ement s • En viron ment al inf or ma tion •N o t i c e s[...]

156 ww w . g ateway . co m Appen dix A: Safety , Regulatory , and Legal Infor mation Impor tant saf ety informa tion Y our Gateway c onvertible tablet PC is designed and tested to meet the la test standards for safety of information technology equipment. However , to ensure safe use of this converti b le tablet PC , it is i mp ort ant that the safe[...]

157 www .gate wa y .com Regula tory complian ce stateme nts ■ When the convertible tablet PC is turned off, a smal l amo u nt o f elec trical current stil l flows through the convertible tabl et P C. T o avoid electrical shock, always unplug all power cables and modem cables from the wall outlets befor e cleaning the c onvertible tabl et PC . ■[...]

158 ww w . g ateway . co m Appen dix A: Safety , Regulatory , and Legal Infor mation The power output of the wireless device or devices that may be embedded in your notebook is well below the RF exposure limits as known at this time. Because the wireless devices (which ma y be embedded into your notebook) emit less energy than is al l o wed in radi[...]

159 www .gate wa y .com Regula tory complian ce stateme nts United Sta tes of America F ederal C ommunications C ommission (FC C) Intentional emi tter per FC C Part 15 Low po wer , Radio transmitter ty pe devices (radio freque ncy (RF) wireless comm unication devices), operating in the 2 .4 GHz band an d/or 5.15 – 5.35 G Hz band, may be present ([...]

160 ww w . g ateway . co m Appen dix A: Safety , Regulatory , and Legal Infor mation Unint entional emit ter per FC C P art 15 This device ha s been tested and found t o comply with th e limits for a Class B digital device, pursuant to Part 15 of the FCC ru l es. These limit s are designed to provide reasonable protectio n against harmful interfere[...]

161 www .gate wa y .com Regula tory complian ce stateme nts Califor nia Pr oposition 65 W arning Mercury W arning T elecommunicati ons per P art 68 of the C ode of Feder al Regulations (CFR 47) (applicable t o products fitted w ith USA modems) Y our modem compli es with Part 68 of the Code of Federal Regulati ons (CFR 47) rules. On the computer or [...]

162 ww w . g ateway . co m Appen dix A: Safety , Regulatory , and Legal Infor mation the telepho ne number of the sendin g machine or such business, other ent ity , or individual . Refer to your fax commu nication software documenta tion for details on how to comply with the fax-branding requirement . Ca na d a Indu stry Cana da (IC) Intent ional e[...]

163 www .gate wa y .com Regula tory complian ce stateme nts Unint entional emit ter per I CES-003 This digital apparatus does not exceed the Class B limits for rad i o noise emissio ns from digital apparat us as set out in th e radio interference re gulations of Indu stry Canada. Le présent appareil nu mérique n’émet pas de bru its radioélect[...]

164 ww w . g ateway . co m Appen dix A: Safety , Regulatory , and Legal Infor mation Japane se Notice Japane se Modem Notice Laser safety sta tement All Gateway system s equipped with CD and DVD drives comply with the appropriate safe ty standards, includin g IEC 825 . The laser devices in th ese components are classified as “Class 1 Laser Produc[...]

165 www .gate wa y .com Enviro nmental in formation En vironmental info rmation The product you have p urchased contains extrac ted natural resour c es that have been used in the manufactur ing process. This product may contain s ubstances known to be hazardous to the enviro nment or to human health. T o prevent releases of harmful su bstances into[...]

166 ww w . g ateway . co m Appen dix A: Safety , Regulatory , and Legal Infor mation Noti c es Copy right © 2005 Gate way , Inc. All Rights Reserved 7565 Irvine Center Dr iv e Irvine, CA 92618 USA All Ri ghts Reserv ed This publication is protected by cop yr ight and all r ights are reserved. No part of it may be reproduced or transmitted b y any [...]

167 www .gatew a y .com Inde x A AC adapter connecti ng 24 connecto r 14 , 110 international adapters 86 AC-3 digital audio ja ck 110 accessories purc hasing 20 safety precautions 157 airplan e power adapter 20 application key 36 , 37 arrow keys 36 , 37 audio adjusting v olume 40 digital jack 110 headphone jack 12 , 11 0 micropho ne jack 11 , 110 m[...]

168 www .gate wa y .com PC Card slot 11 removi ng memory card 69 removing PC Card 71 slots 69 , 71 troubleshooting memory card 139 troubleshooting PC Card 145 types of memory cards supported 69 carrying case 20 CD cleani ng 120 creating 68 inserting 67 playi ng audio 68 troubleshooting 130 cellular ph one memory cards 69 Certificate of Authentic it[...]

169 www .gatew a y .com S/PDIF digital audio 110 scanner 14 , 109 , 110 serial 111 speaker 12 , 110 S-Video (TV) o ut 110 S-Video out 75 television 75 Toslink digital audio 11 0 USB 14 , 109 , 110 VGA 14 , 73 , 111 video came ra 11 Zip d rive 109 copyright notice 16 6 customer service sales 152 CyberLink PowerDVD 68 D default printer 14 7 digital a[...]

170 www .gate wa y .com jack 14 , 28 , 11 1 external au dio jack 110 external monitor 14 , 38 , 111 EZ Pad touchp ad See to uchpa d F fan 13 faxes troubleshooting 142 files opening 46 troubleshooting 135 finding Help and Su pport topics 6 specifications 19 Firewire port 11 Fn key 36 , 37 , 38 folders opening 46 function keys 36 , 37 G Gateway model[...]

171 www .gatew a y .com buttons 36 cleani ng 120 connecti ng 36 features 36 icon 59 , 62 locating 16 PS/2 port 111 troubleshooting 138 USB port 14 , 10 9 , 110 keys applic ation 36 , 37 arrow 36 , 37 battery status 38 Break 39 brightness 36 , 37 , 39 directional 37 Fn 36 , 37 , 38 function 37 LCD brightne ss 37 , 39 LCD/CR T 38 navigatio n 36 , 37 [...]

172 www .gate wa y .com built-in 16 micro phone ja ck 11 , 110 Mic rosof t Certificate of Authentici ty 19 model number 18 modem cable 28 connecti ng 27 , 28 dial-up 27 DSL 28 jack 13 , 27 troubleshooting 140 modular bay latch 64 lock screw 64 release latch 64 monitor adding external 73 cleani ng 120 color quality 74 display proper ties 74 port 14 [...]

173 www .gatew a y .com inserting 71 installing 71 removing 71 slot 71 troubleshooting 145 PCMCIA card See PC Card PDA memory cards 69 pen button 58 calibra ting 57 , 146 care 11 7 ges tures 57 latch 15 , 52 locating 12 release latch 15 repl acing point 117 tips 58 troubleshooting 146 using 47 , 51 playi ng audio CD 68 DVD 68 poin ter moving 45 por[...]

174 www .gate wa y .com See installing reset hole location 15 using 32 resetting convertible tablet PC 32 restarting convertible ta blet PC 32 restoring system 125 right-clicking 46 , 51 rock er s witch 44 using 45 S S/PDIF digital audio jack 110 safety caring for computer 116 gen eral pr ecaution s 156 guidelines for troubleshooting 128 static ele[...]

175 www .gatew a y .com getting s pecifications 19 using 3 surge protector 26 Suspen d 38 S-Video (TV) o ut jack 75 , 110 system identification label 15 , 18 system keys combinations 38 locating 36 , 37 system restore 125 T Tablet and Pen Sett ings 56 , 61 tablet control butt ons locating 16 Screen Rotation 41 Tablet Input Panel 41 Windows Security[...]

176 www .gate wa y .com screen area 131 screen resolution 131 sound 149 technical sup port 151 tele phon e supp ort 151 touchpad 14 9 video 150 Web site connection speed 138 turning off convertible tablet PC 31 , 32 wireless network 54 turning on convertible tablet PC 29 wireless network 54 tutoring fee-based 153 TV out (S-Video o ut) jack 110 U un[...]

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MAN M275 USR GDE R0 6/05[...]