Gateway E-4100 manual

U ser Guide Gateway E-4100[...]

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i www .gate wa y .com Co n te n t s 1G e t t i n g H e l p . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Help and Suppo rt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Searching for a topic . . . . . .[...]

ii www .gate way . com 4 Using Drives and Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Using the dis kette d rive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Using the Zip driv e . . . . . . . . . . . . . . . . . . . . . . . . . [...]

iii www .gate wa y .com Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 1 Diskette dr ive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 1 DVD dr ives . . . . . . . . . . . . . . . . . . . . . . . .[...]

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Chapter 1 1 Getting Help ■ Using the Gateway W eb site ■ Using Help a nd Su p port ■ Using Y our Co mputer guide ■ Using Do More W ith Gateway ■ Using online help ■ Contacting Gateway[...]

2 ww w .g at eway . co m Help and Suppor t Y our computer includes He lp and Suppor t , a n easily a c ce ssible collection of help information, trou bleshooters, and automated support. Use Help and Support to answer questions about Windows and to help you quickly disc o ver and use the m any features of your Gateway computer . T o start Help and S[...]

3 www .gate wa y .com Searching for a topic T o s earch f or a topi c in Help an d Supp ort, type a word or phra se ( keywor d) in the Se arch box located a t the top of any Help and Su pport screen, then click the a rrow button. For each sear c h , you receive the following search result types: ■ Suggested T opics - These topi c s are located i [...]

4 ww w .g at eway . co m Online help Many programs provide information online so you can research a topic or le arn how to perform a task whil e you are using the program. Y ou can access mo st online help information by selecting a topic from a Help m e n u o r b y c l i c k i n g a Hel p button. Y ou can search for information by viewing the help[...]

Chapter 2 5 Check ing Out Y our G ateway Computer ■ Identifying fe atures ■ Locating your comput er serial numbe r ■ Locating the Microsoft Certificate of Authenticity ■ Locating the specifications for your computer ■ Purchasin g accessor ies[...]

6 ww w .g at eway . co m Micro T ow er Fr o n t Y our computer includes the following components. CD/D VD eject button CD/D VD/Re cordab le dr iv e P owe r button/ pow er indica tor Disk ette drive (optiona l) Disk ette eject b utton USB por ts Headp hone jack Microp hone jack Zip driv e/memo r y card read er (optiona l) Zip driv e eject b utton[...]

7 www .gate wa y .com Component Icon Description CD/D VD/Re cordab le driv e Use this drive to liste n to audio CDs, ins ta ll game s and prog ra ms , watc h D VDs, and sto re large fil es onto recordab le discs (depending on driv e type) . This driv e may be a CD , record able CD , D VD , or recordab le D VD drive. T o identify your driv e type an[...]

8 ww w .g at eway . co m Back Y our computer includes the following components: P ow er connector PS/2 keyboar d por t PS/2 mouse port P aralle l por t Ser ial p or t USB por ts Monitor p or t A udio input (line in) ja ck Micropho ne jack Headph one/speak ers (line out) jack Ethe rn et (netw or k) jack V o ltage switch Case c over s hipping thumbs [...]

9 www .gate wa y .com Compone nt Icon Descrip tion PS/2 ke yboard por t Plug a P ersonal System /2 ® (PS /2) keyboa rd into this po rt . USB ports Plug USB (Uni versal Serial Bus) de vices (su ch as a printer , scanner , camera, k eybo ard, or mouse) i nto these ports. F or more inf ormation, s ee “Install ing a printer , scanner , or oth er per[...]

10 ww w .g at eway . co m Headph one/ speak ers jac k (line out) jac k (green ) Plug pow ered speak ers , an ex ter nal amplifier , or headphones into this j ack. V oltage s witch Bef ore turning on y our computer , make sure that this s witch i s in the corre ct position f or the correc t power a va ilable. The switch is pr es et at t he fact or y[...]

11 www .gate wa y .com Mid T ow er Fr o n t Y our computer includes the following compo nents. CD/ D VD/ Reco rdable dr ive P ow er button/ pow er indicator Disk ette drive/Z ip driv e/memory card reader ( optional) Disk ette eject b utton USB por ts Headph one jack Micr ophone jac k Option al CD/D VD/ Reco rdable dr ive[...]

12 ww w .g at eway . co m Component Icon Description CD/D VD/Re cordab le driv e Use this drive to liste n to audio CDs, ins ta ll game s and prog ra ms , watc h D VDs, and sto re large fil es onto recordab le discs (depending on driv e type) . This driv e may be a CD , record able CD , D VD , or recordab le D VD drive. T o identify your driv e typ[...]

13 www .gate wa y .com Back Y our computer includes the following compo nents: P ower co nnect or PS/2 k eyboard por t PS/2 mouse por t P arallel por t Serial port USB por ts Monito r por t Micropho ne jack Ethernet (network) jack V o ltage swit ch Thumbs crew K e nsingt on lock sl ot Add- in monit or port (optional) Modem ja ck (opt ional) T eleph[...]

14 ww w .g at eway . co m Compone nt Icon Descrip tion P ow er connector Plug the power co rd into this co nnector . V oltage s witch Bef ore turning on y our computer , make sure that this s witch i s in the corre ct position f or the correc t power a va ilable. The switch is pr es et at t he fact or y wit h th e co rr e ct volt a ge for your area[...]

15 www .gate wa y .com PS/2 mous e por t Plug a PS/2 mo use into this por t. K ensington™ loc k slot Secure y our compute r to an object b y connecti ng a K ensington cab le lock to this slot. P arallel port Plug a par allel de vice (such a s a printer) into this por t. F or more inf or m ation, see “In stalling a printer , scanner , or other p[...]

16 ww w .g at eway . co m De sktop to tower con versio n Y ou can convert your case from desktop t o tower configuration using the rota ting foot included with your system.[...]

17 www .gate wa y .com L ocating y our serial number The label on the side o f your c o mputer c ase contains information that identifies y our computer serial number . Ga teway T echnical Su pport will need this information if you call for as sistance.[...]

18 ww w .g at eway . co m Mi cr osof t Certi fica te of Authenticity The Microsoft Certificate of Authenticity label found on the back or side of your computer includes the product key c o de for y our o p erating system. F inding y our specifications For more i nformati on abo ut your c omputer , such as memo ry size, memo ry type, a nd hard drive[...]

19 www .gate wa y .com A ccessor ies T o order accessories, visit the Accessory Store at acces sories.gatew ay .com . Memo r y Large p rograms, suc h as multimedia g ames or grap hics programs, use a lot of memory . If your programs ar e r u nning more slowly than you thi nk they should, try adding more memory . Pri nters Y ou can attach almost any[...]

20 ww w .g at eway . co m USB flash driv e Use a USB flash drive for storing fi les or tra ns fe rri ng files to another computer . Uninterruptible power sup plies A standby , uninterruptible power supp ly (UPS ) protec ts your computer f r om data loss during a total po w er failure. A U PS uses a battery to keep your computer running temporarily [...]

Chapter 3 21 Get tin g S tart ed ■ Using your com puter safely ■ Protectin g your computer fr om power sour ce problems ■ T urning your comp uter on and off ■ Adjusting the volume ■ Connecting the mo dem and network ■ Installing periph eral devices[...]

22 ww w .g at eway . co m W orking saf ely Before using your c omputer , read the fo llowing recommendations for setting up a safe and comfortable work are a and avoiding discomfor t and strain. Reducing e ye strain Sunlight or bright indoor lighting should n o t re flect on the monitor screen or shine directly into your eyes. ■ Position the comp[...]

23 www .gate wa y .com Setting up your computer desk and chair When you are set ting up your computer desk and chair , make sure that the desk is the appropriate height and the c hair helps you maintain good posture. ■ Select a f lat surface fo r your computer de sk. ■ Adjust the height of the computer desk so your hands and arms are positioned[...]

24 ww w .g at eway . co m A v oiding discomfort a nd injury from repetitiv e strain ■ V ar y your acti vitie s to avo id ex cessi ve re petiti on. ■ T ake breaks to change your position, stretch y o ur musc le s , a n d relieve your eyes . ■ F i n d w a y s t o b r e a k u p t h e w o r k d a y , a n d s c h e d u l e a v a r i e t y o f t a [...]

25 www .gate wa y .com T o set the voltage selection switch: ■ Use a tool such as an opened paper clip to slide the voltage selection switch to the correct voltage position. Micr o T ow er Mid T ow er V oltage s witch V oltage s witch[...]

26 ww w .g at eway . co m Star ting y our co mputer T o start your computer: 1 Connect the cables to your computer . See the setup poster for setup instructions. 2 T urn on your computer . 3 If you are starting your computer for the first time, fo llow the on-screen instructions to set up your comp uter . 4 T u r n o n a n y p e r i p h e r a l d e[...]

27 www .gate wa y .com T urning off y our c omputer T o turn off your computer: 1 Click Star t , then clic k T urn Off Computer . Th e Tu r n O f f C o m p u t e r dialog box opens. 2 Click Tu r n O f f . Windows sh uts down and turns off your co mputer . Wa r ni n g When y ou turn off your co mputer , certain component s in the po wer supply an d [...]

28 ww w .g at eway . co m Restar ting (rebooti ng) y our c omputer If your computer does not respon d t o k e yboard or mo use input, you may have to close programs tha t are not responding. If closin g unresponsive progr ams does not restore you r computer to norma l operation, you may have to restart (rebo o t ) your computer . T o close unrespon[...]

29 www .gate wa y .com Usi n g t h e key b o ar d Standa rd keyboard This keyboard is the basic model of keyboard available with your comput er . Press these keys.. . T o... Functi on ke ys Start program acti ons. Each program u ses diff erent function k ey s for diff erent purposes . See the pr ogram docum entation to fin d out more about the f un[...]

30 ww w .g at eway . co m Multifunc tion k eyboard This keyboard is the full-fea tured model a v aila ble with your computer . Press these keys... To . . . Functio n keys Start progra m actions. Each progr am uses diff erent fun ction ke ys fo r differ ent purposes. See the progr am’ s help to learn more about function ke y actio ns. Na vigation [...]

31 www .gate wa y .com Special -function buttons Special-functio n buttons Icons Press to... Pre vious Return to the pre vious CD track or D VD chap ter . Pla y/P ause Start or pause the pla y of the CD or D VD . Stop Stop the play of CD or D VD . Ne xt Mov e to the n ext C D track or D VD chap ter . V ol ume down Decr ease th e volume. V ol ume up[...]

32 ww w .g at eway . co m A djusting the v olume Y ou can use the volume controls to adjust the over all volume and the volume of specific sound devices in yo ur computer . T o adjust the overall volume level using hardware controls: ■ If you are using external speakers, turn the knob on the front of the speakers. -OR- Use the mute and volume co [...]

33 www .gate wa y .com C onnec ting t o a wired Ethernet netw ork Y our computer has a network j a ck t hat you c an use to conne c t to a 10/ 100 wired Ethe rnet network. T o connect to a wired Ethernet network: 1 Insert one end of th e network cable into the network ja ck on the back of your computer . 2 Insert the other end of the network cable [...]

34 ww w .g at eway . co m Parallel and serial port d evic e s are not plug-and-play . See the device documentatio n for detailed information and installation inst r u c ti o ns . Help and Support For m ore inf or mation about in stalling peri pheral de vices , clic k Star t , then clic k Help and Sup port . T ype the k eyw ord installing d evices i[...]

Chapter 4 35 Using Drives and P or ts ■ Using the diskette drive ■ Using the Zip drive ■ Using the me mory card read er ■ Using CD or DVD drives[...]

36 ww w .g at eway . co m U sing the diskette dr iv e The optional diskette drive uses 3.5-inch diskettes (sometimes c alled floppy disks). Diskettes are useful for storing files or transferring f iles to another computer . Micr o T ow er Mid T ow er Disk ette slot Eject b utton Activity ind icator Diskette slot Eject b utton Activity in dicator[...]

37 www .gate wa y .com T o use a diskette: 1 Insert the diskette into the disk e tte d rive with t he label facing up (or left, if using your Micro T ower case vertically). 2 T o access a file on the diskette, click Start , then click My Co mputer . Double-click the drive letter (for example, the A: drive), th en double-click the file name. 3 T o r[...]

38 ww w .g at eway . co m U sing the Zip driv e Iomega Zip drives, like diskette drives, use disks to store data. Zip disks can store 100 M B, 250 MB, or 750 MB of da ta. Y ou can use the optional Zip d rive to back up files you do n o t u s e s o y o u c a n r e m o v e t h e m f r o m y o u r h a r d d r i v e . Z i p d r i v e s a l s o p r o v [...]

39 www .gate wa y .com U sing the memor y card reader Y ou can use the optional memory card reader to transfer pic tures from a digital camera to your computer . Y ou can also use the memory card reader to transfer data between your computer and a device that uses memory cards, such as a PDA, MP3 p layer , or cellular phone. Each slot is assigned a[...]

40 ww w .g at eway . co m T o remove a memory card: ■ W ait for the media reader access indicator to stop blinking, then pull the card out of the slot. Caution Do not rem ove the card or turn off the comput er while the card re ader access ind icator is b linking. Y ou could lose da ta. Also , remov e the card from th e reader bef ore yo u tur n [...]

41 www .gate wa y .com U sing the CD or D VD drive Y ou can use your computer to enjoy a wide variety of multim e dia fea tures. Identifyin g driv e ty pes Y our Gateway computer may contain one of the following drive types. Look on the front of the drive for one or more o f the following logos: If your drive has this log o... This is your drive ty[...]

42 ww w .g at eway . co m Inser ting a CD or DVD T o insert a CD or DVD: 1 Press the eject button on the CD or DVD d rive. 2 Place the disc in the tray with the la bel facing up (or to the left, if using your Micro T ower case vertically) . 3 Press the eject button to close the tray . Important Some m usic CDs hav e cop y protect ion softw are. Y o[...]

43 www .gate wa y .com Pla ying a CD Use the music progra m or Windows Media Pl a yer on your c omputer to: ■ Play music CDs ■ Create MP3 music files from y o ur music CDs ■ Edit music track information ■ Use your music fil e s to build a music library ■ Listen to Internet Radio Pla ying a DVD A Digital V ersatile Disc (DVD) is similar to[...]

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Chapter 5 45 Maintaining Y o ur Computer ■ Caring for your computer ■ Updating W indows ■ Protecting y our computer fr om viruses ■ Cleaning your computer ■ Restoring your system ■ Opening the computer ca se ■ Adding memor y and replacing the battery[...]

46 ww w .g at eway . co m Ca ring for y our computer T o extend the life of your computer: ■ When transporting your computer , we recommend that you put it in the origi nal packag ing ma terial s. ■ Keep diske ttes and your co mputer away from magne t ic fields. Magnetic fields can eras e data on both diskettes a nd ha rd d rives. ■ Avoid sub[...]

47 www .gate wa y .com Protec t ing your com p ut er from viruses A virus is a p rogram that attaches its elf to a file on a computer , then spreads fro m one computer to another . Viruses can damage d a ta o r cause your computer to malfunction. Some viruses go undetected for a pe r iod of time because they are activated on a c ertain date. Protec[...]

48 ww w .g at eway . co m 2 Click Scan for Viruses . 3 Click the type of sc a n y ou want to make in the Scan for Viruses a rea , then under Actions, click Sc an . T o remove a virus: 1 If Norton AntiV irus finds a virus, follow all on-screen instructions to remove the virus. 2 T urn off your computer and leave it off for at least 30 seconds. 3 T u[...]

49 www .gate wa y .com T o upd ate N o r ton An tiVirus: 1 Make sure that you are connected to the Internet. 2 Click Start , All Pr ograms , Norton AntiVirus , then click LiveUpda te - Nor ton AntiVirus . The LiveUp d ate wizard opens. 3 Follow the on-screen instructio ns to upd ate yo ur Norton AntiV irus program with the latest virus protection f[...]

50 ww w .g at eway . co m Y our computer is cooled by air circulated through the vents on th e case, so keep the vents free of dust. W ith your computer turned off and unpl ugged, brush the dust away from the vents with a damp cloth. Be c areful n ot to drip any water into the vents. Do not attempt to clean dust from the insid e of yo ur computer .[...]

51 www .gate wa y .com T o clean your trackball mouse: 1 T urn the mouse upside down. 2 Rotate the retaining ring on the bottom of the mouse counter-c lockwise, then remove the retaining ring and mouse ball. 3 Remove any dust, lint, or dirt from the mouse ball with a soft c loth. 4 Clean the mouse roll e rs with a cotton swab dipped in isopropy l a[...]

52 ww w .g at eway . co m Clea ning C Ds or D VD s W ipe from the center to the edge, not around in a c ircle, using a pro d uct made especially for the purpose. Restoring y our sy stem All programs that w ere preinstalled on your com puter are available on the backup Restor e CDs or DVDs tha t yo u created, th e Restore CD s or DVD t hat ship ped [...]

53 www .gate wa y .com P re v enting static electricity discharge The components inside your com puter are extremely sensitive to static electricity , also known as electrostat ic discharge (ESD). Before opening the com puter case, follow these guidelines: ■ T urn off your computer . ■ W ear a grounding wrist strap (ava ilable at most electroni[...]

54 ww w .g at eway . co m Maintaining the Mi cro T ow er case Opening the case T o open the case: 1 Follow the instructions in “ Preventing static ele ctric ity discharge” on page 53 . 2 Shut down your computer , then disconnect the po we r co rd and mo dem, network, and all peri pheral d evice c ables. 3 Press the power button to d rain any re[...]

55 www .gate wa y .com 7 Lift the si de panel up. 8 Lift the side panel aw a y from th e case.[...]

56 ww w .g at eway . co m Closing the case T o close the case: 1 M ak e s ur e t ha t a ll of t he in te rn al ca bl es a r e arranged inside the case so they w ill not be pinched when you close the case. 2 Align the door tabs into the case notch es. 3 Swing the side panel to ward the case unt il the release handle locks. 4 Recon nect the cable s a[...]

57 www .gate wa y .com Installing memor y When you upgrade the computer memor y , make sure that you install the correct type of memory module for your computer . Y our computer uses DIMM memory . T o i nstall or replace DIMM memory: 1 Open the case by following the inst r u ct i o ns in “Opening the case ” on page 54 . 2 Find the memo ry modul[...]

58 ww w .g at eway . co m 3 If you are re moving a DIMM from the memory module bank, gently pul l the plastic tabs away from the sid es of the memory module an d remove it. - OR - If you are adding a DIMM to an emp ty memory module bank, gently pull the plastic tabs away from the sides of the mem ory module bank. 4 Align the notches on the new DIMM[...]

59 www .gate wa y .com Replacing the system batt er y If the computer clock does not keep tim e or the settings in the BIOS Setup utility are not saved when you turn off your computer , replace the system battery . Use a batter y o f th e same size and voltage as the origin al batter y th at was in your computer . T o replace the battery: 1 Shut do[...]

60 ww w .g at eway . co m Maintain ing the Mid T o wer case Opening the case T o open the case: 1 Follow the instructions in “ Preventing static ele ctric ity discharge” on page 53 . 2 Shut down your computer , then disconnect the po we r co rd and mo dem, network, and all peri pheral d evice c ables. 3 Press the power button to d rain any resi[...]

61 www .gate wa y .com Closing the case T o close the case: 1 M ak e s ur e t ha t a ll of t he in te rn al ca bl es a r e arranged inside the case so they w ill not be pinche d when you close the ca se. 2 Align the tabs o n the bottom of the panel into the case notches. 3 Swing the side panel to ward the c ase unt il it is flush with the side of t[...]

62 ww w .g at eway . co m Remo ving the front bez el Some upgrading procedures may require you to remove the front bezel. T o remove the front bezel: ■ Position the comput er where you can grasp the front bottom edge of the bezel, then pull the bezel out and a w ay fro m the ca se.[...]

63 www .gate wa y .com T o replace the front bezel: 1 Align the latch p ins with the computer latch holes. 2 Press the bezel firmly into place.[...]

64 ww w .g at eway . co m Installing memor y When you upgrade the computer memor y , make sure that you install the correct type of memory module for your computer . Y our computer uses DIMM memory . T o i nstall or replace DIMM memory: 1 Open the case by following the inst ructions in “Opening the c ase” on pa ge 60 . 2 Find the memo ry module[...]

65 www .gate wa y .com 4 Align the notc hes on the new DIMM with the notches on t he memory module bank and press the module fi rmly into the bank. The tabs on the sides o f the memor y module sho uld secure the memory modul e auto matically . When the module is secure, you hear a click. 5 Close the case by following the i nstructions in “ Closin[...]

66 ww w .g at eway . co m 4 While pushing down on the batter y release tab, place the edge of a small flat-head screwdriver under the battery and lift the battery up until it pops out of the socket. 5 Make sure that the positiv e (+) sid e of th e new battery is facing up, then press the battery into the socket unt il it snaps into place. 6 Close t[...]

Chapter 6 67 T roublesho oting ■ T roubleshooting ty pical hard ware and softw are prob lems[...]

68 ww w .g at eway . co m Safety guidelines While troubleshooting y our computer , follow these safety guidelines: ■ Never remove your computer case cover while y our computer is turned on and while the m odem c able and th e power cord a re con necte d. ■ Make sure that you are correc t ly grounded before accessing internal components. For mor[...]

69 www .gate wa y .com T r oubleshooting Add - in c ard s The computer do es not recognize an add-in card ■ Shut down and restart y o u r computer . ■ Make sure that you ha v e in stalled the requ ired software. For more information, see the documentation tha t came with your add-in card. Aud io See “ Sound” on pa ge 83 . Batt er y See “P[...]

70 ww w .g at eway . co m Audio CD do es not pro duce sound ■ Make sure that the disc la bel is facing up, then try again. ■ Some music C Ds have copy protection s o ft w are. Y ou may not be able to play these CDs on your computer . ■ Make sure that the volume cont r ols are turned up. For more information, see “Adjusting the v olume” on[...]

71 www .gate wa y .com Co m p ut e r The computer will not star t ■ Make sure that the power cord is connected to an AC power sour ce and your computer is turned on. Diskette drive The diskette drive is not recogn ized ■ Shut down and restart y o u r computer . Y ou can not save a file to dis k e tte or you see th e messag e “ dis k is full o[...]

72 ww w .g at eway . co m ■ Run Error checking on the diskette. For mo re information, see “Checking the hard drive for errors” in Using Y o ur Comput er which has been included on your hard drive. T o access this guide, click Start , All Programs , th e n cl ick Gatewa y Docume ntation . Y ou se e a “Non -syst em disk” o r “Disk err or[...]

73 www .gate wa y .com Hard driv e Y ou se e an “In suffici ent disk spa ce ” err or message ■ Delete unnecessary files from the hard drive using Disk Cleanup. For instructions on deleting unnecessary files, see “Using D isk Cleanup” in Using Y our Comp uter which has been included on y our hard drive. T o access t his guide, click Start [...]

74 ww w .g at eway . co m Internet Y ou can not connec t to the Intern et ■ If you are using a dial-up modem, mak e sure that the modem cable is plug ged into the modem jack and no t the Ethernet network jack. See “Back ” on page 8 to make sure that the connections h a ve been ma de c o rrectly . - OR - If you are using a cable or DSL modem, [...]

75 www .gate wa y .com ■ Make sure that your account w i th your Internet serv ice pro vider (ISP) is set up correctly . Contact y o u r ISP for technical support. Key b o a r d The ke yboar d does not work ■ Make sure that the keyboard cable is plug ged in correctly . For m ore information, see the poster that c a me with y our c omputer . ■[...]

76 ww w .g at eway . co m Memory card reader Driv e l etters for th e memory car d slot s do not appear in the My C ompu ter wi ndow ■ Reboot your computer . Modem (dial-up) Y our mo dem does not dial or do es not conn ect ■ Make sure that the modem cable is plugged into the modem jack a nd not the Ethernet network jack. Se e “Ba ck” on pag[...]

77 www .gate wa y .com ■ Make sure that you are not using a digital, rollover , or PBX line. These lines do not work with your modem. ■ Check for line noise (scratchy , crackling, or popping sounds). Line noise is a common problem that ca n cause the modem to connect at a slower rate, abo rt downloads, or even disconnect. The faster the modem, [...]

78 ww w .g at eway . co m ■ If the modem shares the telephone line with anothe r device, make sure that the telephone line is not in use (for example, some one is on the telephone, or anoth er modem is in use). ■ Use the modem cable t ha t c a me with y our computer . Some telephone ca bles do not meet required cable standa rds a nd may cause p[...]

79 www .gate wa y .com 3 Click the mod e m you wa nt to adjust, then click Properties . 4 Click the Modem tab, then adjust the Sp eaker v olume cont rol. 5 Click OK twice to close the Phone and Mode m Options dialog box. Monitor The sc ree n resol utio n is n ot cor rec t Change the screen resolution from the Displ ay Pro perties dialog box. The co[...]

80 ww w .g at eway . co m ■ Y o u dem agnetize the screen usin g the moni tor’ s degauss feature. For more information on degauss, see your moni tor ’ s documentation. Why is there a horizont al line or wire visib le across th e monitor sc reen? Y our monitor may use a thin damper wire, located approxim ately 1/3 of the way down from the uppe[...]

81 www .gate wa y .com If you have an optical mouse, clean the mouse by wiping the bottom with a clean, damp cloth. Make sure that the optical sensor is clean and fre e of debris. If you have a trackb all mouse, see “Cl eaning the mouse” on page 50 . Netw orks Y ou can not connec t to your compa n y net w or k Ever y ne twor k is un ique . Con [...]

82 ww w .g at eway . co m The printer is on but will not print ■ Check the cable between the printer a nd your computer . Make sure tha t it is connected to the correct port. ■ Make sure that the p rinter is online. Many printers have an onli ne/offline button that you may need to press so the prin ter can start printing. Press the button to p [...]

83 www .gate wa y .com ■ W ait until files have been printed before sending additional files to the prin ter . ■ If you print large files o r many files at one time, you may want to add additional memory to the printer . See the printer documentati o n fo r i nstructions for adding addit ional memory . Y ou see a “P rint er is ou t of paper?[...]

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Chapter 7 85 Networking Y our C omputer ■ Introducing networking ■ Creating an Ethernet network ■ T esting your network ■ Sharing your resour ces ■ T roubleshooting you r Ethernet networ k[...]

86 ww w .g at eway . co m Introduc tion to networking A net work is a collecti on of co mputers and other devices that co mmunicate with each other . U sing a net w ork A network lets you: ■ Share a single Internet co nnection ■ Share computer drives ■ Share pe ripheral device s ■ Stream au dio and video files ■ Play multi-pl ayer games S[...]

87 www .gate wa y .com Play i ng multi-pla yer games W ith a home network, you can p lay m ulti- player g ames. Load a game l ike Micr osoft Racing Madness 2 on your computers, and in minutes, you and your f r i e n d s can race in competing cars or on com peting motorcycles . Selec ting a n e tw ork connection The biggest deci sion you need to mak[...]

88 ww w .g at eway . co m Wireless Etherne t speed and freq uency W ireless Ethernet is a vailable at two different speeds and at two different frequencies. The following table c omp a res the va r i o us w i re l e ss Ethernet network types. Important If y our computer came equi pped with an int er nal r adio frequ ency wireless de vic e, see “S[...]

89 www .gate wa y .com The most common way to set up a wireless Et h ernet network is Dynamic Host Control Protocol (DHCP) using a wireless access point router . A DHCP ne twork configuration uses an access point router to automatic a ll y assign IP addresses to ea ch c omputer or network device. Example ac cess point router wire less Ethernet net [...]

90 ww w .g at eway . co m Equipment y ou nee d for an access point wire less Ethernet network For an access point wireless Ethernet network you need: ■ T wo or more computers with wireless Ethernet emitters ■ One access poi nt ■ One broad band Internet conn ection (optional) Tips & T ricks T o add the ability to access a wired Ethe rnet n[...]

91 www .gate wa y .com Dete rmining if wireless Ethernet is already instal led on your compu ters T o determine if wireless Ethernet is already installed on your computer: 1 Click Start , then click Control P anel . The C ontrol Panel win dow op ens. If you r Con trol Panel is in Category V iew , click Perf ormance and Mainte nance . 2 Click/Dou bl[...]

92 ww w .g at eway . co m Wired Ethe rnet n etwork Create a wired Ethernet network by usi ng special wires to connect all the computers and devices on your n etwork. W ired Ethernet netw orks are typically faster than other network types. Create a wired Ethernet network if: ■ Y ou are building a new ho me or your existing home already has Etherne[...]

93 www .gate wa y .com Example rou ter-based wired Eth ernet network The following is a n example of a wired Ethern et network. The network is made up of a router , a cable or DSL mod em, your computers, and cables connecting each of these components. The router i s the ce n tra l c ontro l point for the network. Attached to the router are all of y[...]

94 ww w .g at eway . co m Deter mining i f w ired Eth ernet is al ready inst alled on y our co mputers T o determine if wired Ethernet is already installed on your computer: 1 Click Start , then click Control P anel . The Cont rol Panel wind ow ope ns. I f you r Cont rol Panel is in Category V iew , click Pe rformance and Ma intenance . 2 Click/Dou[...]

95 www .gate wa y .com Making sure yo ur broadband co nnec tion w orks Before you change anythi ng about your home setup, make sure that y our broadba nd connection is working correctly . T o test the connection, log onto the Internet us ing your current setup. If the connection is not working, contact your Internet service provider . Naming the co[...]

96 ww w .g at eway . co m C onfiguring the T CP/IP protoc ol A networking protocol is a langua ge computers use to talk to each other . One o f several available protocols must be set up on each computer you plan to use o n yo ur netw ork. W e recomm end you use the T ransmission Control Proto col/Internet Protocol (TCP/IP) , which is widely acce p[...]

97 www .gate wa y .com 3 Righ t-click Local Area Connection , then click Properties . T he Lo cal Area Connect ion Proper ties dial og box opens. - OR - If you do not have a LAN connection setup, click Create a new conne ction and follow the instructions in the New Connection W izard. 4 Click to select the Internet Pr otocol (TCP/IP) chec k box i n[...]

98 ww w .g at eway . co m 6 Click the General tab. 7 Click Obtain an IP addr ess automatical ly . 8 Click OK to close the Inter net Proto col (TCP/ IP) Proper ties dialo g box. 9 Click OK to close the Local Are a Connection Pro perties dial og box. 10 Click X to c l o se the N etw ork Connections windo w . 11 Repeat this procedure for every compute[...]

99 www .gate wa y .com Setting up a wi r eless Ethernet network See the instructions t hat came with your access point o r wireless access point router for initial setup. How you set up your access poin t varies depending on the features of the access point a nd y our networ king situation. Mountin g the access point When selecting a place to mount[...]

100 ww w .g at eway . co m 8 In the browser’ s Address box, type http:/ /192.168. 1.1 , then press E NTER . 9 When prompt ed for a username and password, leave the usern ame box empty and type ad min i n t h e p a s s w o r d b o x , t h e n c l i c k OK . The s etup pag e open s. 10 Enter the following values in th e appropriate fields: ■ Host[...]

101 www .gate wa y .com C onnecting to an acc ess point netw ork After you have set up your wireless access point, you need to set up the network connectio n on your computers. T o connect to an access point wireless Ethernet network: 1 Before connecting to an access p oint, you must turn on the wireless Ethernet emitter by clicking Start , then c [...]

102 ww w .g at eway . co m C onfigur ing com puter se ttings f or an acce ss point If you are unable to connect to an access point in the Choose a wireless network list, the most likely caus e is that the access point is using WEP security . Y ou need to configure your network settings t o use the same WEP security settings a s those used by the ac[...]

103 www .gate wa y .com 3 Click to select the access point n etwork in the Preferred netw orks box, then click Pr oper ties . The netwo rk propert ies dialog box opens. The name of the network already appears in the Network na me (SSID) box. 4 Click the arrow butt o n to o pen the D ata encry ptio n list, then click WEP . 5 If the WEP netwo rk key [...]

104 ww w .g at eway . co m Ad ding a n acces s point I f an a c ce s s p oi n t do e s no t a pp ea r in t h e A v ailable netw orks list, and you know the access point is turned on, you need to add it manually . This typic ally happens when you set the access point’ s Allow B roadcast S SID to associ ate to No . For more information, see “Conf[...]

105 www .gate wa y .com 3 Click Add . The network pr operties dialog box open s. 4 T ype the name of the network in th e Netw ork name (SSID) box. 5 Cli c k the arro w bu tton t o op en the Netw ork Authen tication list, then click the network authentication o p t io n y ou wa nt. 6 If this is a security-enabled network, click the arrow butt o n to[...]

106 ww w .g at eway . co m Setting up a wi r ed Ethernet network W e recommend using category 5, unshielded, twisted-p a ir ca ble (approximately 1/4” in diameter with a thin outer-jacket, co ntaining eight color-coded wires) , and equipment compatible with this type of cable. This ty pe of cabl e is equip ped with RJ-45 co nnector s (like a larg[...]

107 www .gate wa y .com In addition to a router , you need a straight-through ca ble for each computer you want to connect to the netwo rk . T o set up a network using a router: 1 Plug one end of the power adapter into th e AC connecto r on the router and the other end into a gro unded, 110V electrical o utlet. 2 T urn on your computers. 3 Plug one[...]

108 ww w .g at eway . co m 5 For an Internet connection , plug a straight-through cable into the W AN po rt on the router and the other end into the Eth e rn e t j ack on the DSL or cable modem. C onfiguring your router After you have na med your computers a nd set up TCP/IP on them, you can configure your router using your W eb browser . For these[...]

109 www .gate wa y .com T esting yo ur networ k Now that your home network is set up, log onto o n e of you r co mputers and access a favorite Internet W eb site. If you are unable to connec t to the Internet: ■ Run the New Connection W izard (se e “S haring an Inte rnet connection” on page 110 ) ■ Check all phy sical cable connections ■ [...]

110 ww w .g at eway . co m Shar ing yo ur resourc es Sharing an Internet connecti on Internet sharing lets all computers on the ne twork access the Internet at the same ti me using one Internet ser vice provider (ISP) connection. T o set up Internet Explorer on each computer on your Ethernet network: 1 Make sure that the router o r access point is [...]

111 www .gate wa y .com 3 Click the Connections tab. 4 Click Setup . The New Connection W izard ope ns. 5 Click Next . The Ne twor k Conn ectio n T ype sc reen opens.[...]

112 ww w .g at eway . co m 6 Click Connect to the Internet , then click Next . The Getting Ready screen opens. 7 Click Set up my conn ection manual ly , then click N ext . The Internet Co nnection screen opens. 8 Click the type of Internet c onnection you are setting up, then clic k Next . 9 Click Finish . 10 Repeat this procedure for each computer[...]

113 www .gate wa y .com Accessing t he Internet T o access the Internet from your computer: 1 Make sure that the router or access point is turned on. 2 Open Internet Explorer an d browse the Internet. Sharing driv e s and printers W ith a network, you can share drives (for example h ard drives, diskett e drives, and CD or DVD drives) and pri nters [...]

114 ww w .g at eway . co m 3 Click the Sharing tab. 4 If this is the first t ime you have shared a drive or folder , click Network Setup W izard to enable remote access, then follow the on-sc ree n instructions. - OR - If you have previously enabled remote file access and you want to share a drive or folder with others on the netwo rk (network shar[...]

115 www .gate wa y .com Un-shari ng dr ives , folders, an d files T o un-share drives or folders: 1 In My Computer or Windows Explorer , right-click the drive or fold er th a t y o u wan t to un-share, then c lick Sharing and Security . 2 Make sure that the Share this folder on the network ch eck box i s not sel ected. 3 Click OK . Shar ing printer[...]

116 ww w .g at eway . co m Viewi ng shared d rive s an d folders T o view shared drives and folders: 1 Click Star t , then clic k My Network Pla ces . The My Network Places windo w opens. 2 Click/Double-click Entire Netw ork . The Entire Net work window opens. If yo u do not see the contents of the network after you double-click Entire Netw ork , c[...]

117 www .gate wa y .com Open ing file s across th e network T o open files across the network: 1 Start the program for the fil e you want to open. 2 Click File , then click Open . 3 Browse to the network driv e that contains the file you want to open. 4 Double-click the folder containing the file, then double-click the file. C o p y ing files a cro[...]

118 ww w .g at eway . co m C onnec ting t o hotspots A hotspot is a high-speed wireless Internet ac cess point available in public locations such as airports, airline clubs, libraries , book shops, and coffee hous es. While you are away from your home offic e, hotspots let you send and receive e-mail, surf W eb sites, or access your company’ s ne[...]

119 www .gate wa y .com T r oubleshooting Y our E thernet network W ired Ethernet netw ork Y ou cann ot see the other co mputers on your netw ork ■ M a k e s u r e t h a t y o u r E t h e r n e t c a b l e i s p l u g g e d into the Ethernet jack on your computer . Make sure that the other end is plugg ed into a router . ■ Make sure that all co[...]

120 ww w .g at eway . co m W ireless Ethernet netw ork Y ou tu rned the w ireless on, but it takes a while t o conn ec t . ■ When the wireless emitter is t urned o n, it a utoma t ic ally scans for available connecti ons, which can take appr o x imately 30 seconds to co mplete. Y our c onnectio n on the netw ork see ms inte rmitten t. ■ In addi[...]

121 www .gate wa y .com 3 Righ t-click Wireless Netw ork Connection , then click Status . The W ireless Netwo rk Connection Sta tus dia l o g box opens. Th e meter shows the signal strength for wireless Ethernet networking on your comp ut er if other computers with the same network name are within range of y o ur co mputer . Y ou are in a w ireless[...]

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App endi x A 123 Safe t y , Regulat or y , and L egal Information ■ Safety information ■ Regulatory statements ■ Notices[...]

124 ww w .g at eway . co m Impor tant saf et y inf orma tion Y o u r Gateway system is designed an d tested to meet the latest st andards for safety of infor mation technology equipment. However , to ensure safe use of this product, it is i mport ant that t he saf ety in struc tions mark ed on the product and in the documentat ion are followed. Set[...]

125 www .gate wa y .com Regulat or y c ompliance statem ents United Sta tes of America F ederal Co mmunications C ommission (FCC ) Unintentiona l emitt er per FCC P ar t 15 This device ha s been tested and found t o comply with th e limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limit s are designed to provide reas[...]

126 ww w .g at eway . co m Califor nia Pr oposition 65 W arning T elecommu nications per Part 68 of the Code of F ederal Regulations (CFR 47) (applicable t o products fitted with USA modems) Y our modem complies wi th P ar t 68 o f t he C od e of Fed eral Regulations (CFR 47) rules. On the computer or modem card is a label that contai ns the FCC re[...]

127 www .gate wa y .com Ca na d a Industry Canad a (IC) Unin tentional emitter per ICES-003 This digital apparat us d oes not exceed the Class B limits for radio noise emissi ons from digital app aratus as set out in the ra dio interference regu lations of Industr y Canada. Le présent appareil nu mérique n’émet pas de bru its radioélectriques[...]

128 ww w .g at eway . co m Noti c es Copy right © 2004 Gatewa y , Inc. All Rights Reserved 14303 Gatewa y Place P owa y , CA 92064 USA All Ri ghts Reserv ed This publication is protected by cop yr ight and all r ights are re served. No par t of it may be reproduced or transmitted by an y means or in any f or m, without prior consent in writing fro[...]

129 www .gate wa y .com Inde x A AC power connector 9 , 14 access point adding 104 configuring 99 , 102 connecti ng to 10 1 mounting 99 accessing Internet 113 shared drives 116 shared files 117 shared folders 11 6 accessories 19 safety precautions 124 activity indicators See ind icat ors adding access point 104 application key 29 , 30 arrow keys 29[...]

130 ww w .g at eway . co m comput er case 56 , 61 unresponsive program 28 computers naming 95 config uring access point 99 , 102 router 108 TCP/IP protocol 96 connecti ng modem 32 PS/2 keyboard 9 , 14 PS/2 mouse 9 , 15 to access point 101 to Ethernet ne two rk 9 , 15 , 33 to hotspots 11 8 to Internet 9 , 15 , 33 to network 9 , 15 , 33 connect ions [...]

131 www .gate wa y .com identifying 41 locating drive 7 , 12 troubleshooting 69 , 72 using 41 Dyna mic Hos t Con figura tion P roto col 96 E electrostatic discharge (ESD ) 53 e-mail button 31 entering IP address 96 subnet mask 96 ergonomi cs 22 eSupport 18 Ethernet connecti ng 33 installing cards 94 installing drivers 94 jack 33 Ethernet jack 9 , 1[...]

132 ww w .g at eway . co m entering 96 LAN 108 WAN 100 , 108 J jacks See connections K Kensington cable lock lock slot 9 , 15 keyboard buttons 29 , 31 cleani ng 50 features 29 Multifunction keyboard features 30 PS/2 port 9 , 14 troubleshooting 75 USB port 7 , 9 , 12 , 14 keys application 29 , 30 arrow 29 , 30 directional 29 , 30 function 29 , 30 Mu[...]

133 www .gate wa y .com playi ng DVD 43 using DVD driv e 41 using Windows Media Player 43 multi-pla yer game playi ng 87 muting s o un d 31 , 32 My Documents button 31 N name computer 95 domain 10 0 , 108 router 100 , 108 workgroup 95 naming computers 95 workgroup 95 navigatio n keys 29 , 30 network jack 33 testing 109 troubleshooting 81 , 119 usin[...]

134 ww w .g at eway . co m PS/2 port keyboard 9 , 14 mouse 9 , 15 R RAM See me mory rebooting computer 28 recordable drive 7 , 12 , 19 locating 7 , 12 troubleshooting 69 recording CDs 43 DVDs 43 resetting computer 28 resources sharing 110 restarting computer 28 Resu me mode 7 , 12 router configuring 108 name 100 , 108 S safety avoiding repeti tive [...]

135 www .gate wa y .com DVD/CD drive 69 Ethernet network 119 faxes 77 files 72 general guidelines 68 hard drive 73 Internet conn ection 74 , 77 keyboard 75 LCD pan el 72 , 79 memory 75 memory card rea der 76 modem 76 monitor 79 mouse 80 network 81 passwords 81 power 81 print er 81 safety guidelines 68 screen 79 screen resolution 79 Web site connect[...]

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