Grandstream Networks GXP-1105 manual

GXP1 1 00/GXP1 105 USE R MAN UA L Grandstream Networks, Inc. GX P 11 00/GXP1 105 Small Business IP Phone[...]

FIRMWA RE VE RSIO N 1. 0 . 5.15 GXP1 100/GXP1 105 USER MAN UA L Page 2 of 47 GXP1 1 00 /GXP1 105 Use r M anu a l Index G UI INTERF A CE EXA MPLES .................. ................................ .................... 5 GNU GPL IN FOR M A T ION .... .................. ................................ ...................... 6 CHA NG E LO G ........[...]

FIRMWA RE VE RSIO N 1. 0 . 5.15 GXP1 100/GXP1 105 USER MAN UA L Page 3 of 47 CALL FEA TUR ES .............................................................................................................................. 21 CON FIGU R A T ION GUID E .... .................. ................................ .................... 23 CONFIGURA T ION VIA [...]

FIRMWA RE VE RSIO N 1. 0 . 5.15 GXP1 100/GXP1 105 USER MAN UA L Page 4 of 47 T able of T abl es GXP1 1 00 /GXP1 105 User M anu al T able 1: GXP 1 100/GXP 1 105 T ECHNICAL SPECIFICA TI ONS ................................................................... 9 T able 2: GXP1 1 00/ GXP1 10 5 EQU IPMENT P A CKAGIN G .....................................[...]

FIRMWA RE VE RSIO N 1. 0 . 5.15 GXP1 100/GXP1 105 USER MAN UA L Page 5 of 47 G UI INTERF A CE EXAMPL ES http://w ww .grandstream .co m /product s/gx p_seri es/gene ral/docum ents /gx p21xx _gui .zip 1. Screenshot of Configurat i on Log i n Page 2. Screenshot of S tatus Pag e 3. Screenshot of Basic Sett ing Conf iguration Page 4. Screenshot of Advan[...]

FIRMWA RE VE RSIO N 1. 0 . 5.15 GXP1 100/GXP1 105 USER MAN UA L Page 6 of 47 GNU GPL INF ORMA TION GXP 1 100/GXP1 1 0 5 firmw are conta i n s thi r d - party s oft w are licensed under the G NU General P ubli c License (GPL). Gran dstream uses sof tware under the spec i fic term s of the GPL. Please see the GNU General Pub li c Lice nse (GPL) for t[...]

FIRMWA RE VE RSIO N 1. 0 . 5.15 GXP1 100/GXP1 105 USER MAN UA L Page 7 of 47 C H A N G E L OG Thi s section docum ents significant ch anges fr om previ ous vers ions of GX P1 1 00 /GXP1 105 user m anual s. Only m ajor new features or m ajor document updates are l isted here. M inor updates for corr ections o r editing ar e not docum ented here. F I[...]

FIRMWA RE VE RSIO N 1. 0 . 5.15 GXP1 100/GXP1 105 USER MAN UA L Page 8 of 47 WE LCO M E Thank you f or purch asing G randstream GX P11 00/GXP 1105 Sm all Business IP Phone . GXP1 10 0/ GXP 1 105 is a next generation small bus iness IP phon e that featu res up to 2 c alls with 1 S I P account , 4 program mable keys , si n gl e netw ork port, integra[...]

FIRMWA RE VE RSIO N 1. 0 . 5.15 GXP1 100/GXP1 105 USER MAN UA L Page 9 of 47 PR O DU C T OVER VIEW F EA TURE HIGHTL IGHTS • Single SIP Account, u p to 2 calls, 4 programm able key s • HD handset w i th su pport for w ideband aud i o • Single 10/100M bps netw ork port, integrat ed PoE (GXP1105 on l y) • 7 dedicate d function keys for Ho l d,[...]

FIRMWA RE VE RSIO N 1. 0 . 5.15 GXP1 100/GXP1 105 USER MAN UA L Page 10 of 47 Sim plif ied Chines e, t r a di ti o nal Chinese, Kore an, Jap anese , and etc support ed in w eb confi gurat i on interface Upgrade and Prov is ioning Firmw are upgrade via TFTP /HTT P/ HTT PS , mas s provi sion ing us i ng TR - 069 or AES encrypted XML configurat ion f [...]

FIRMWA RE VE RSIO N 1. 0 . 5.15 GXP1 100/GXP1 105 USER MAN UA L Page 11 of 47 INST ALLA TI ON EQU I PM EN T P ACK AG I N G T abl e 2: GXP1 1 00 /GXP1105 EQUIPMENT P A CK AGING Main Case Ye s 1 Handset Ye s 1 Phone Co rd Ye s 1 Powe r A daptor Ye s 1 Ether net Cable Ye s 1 Phone St a n d Ye s 1 Quick S tart Guide Ye s 1 C ONNECTING Y OUR PHONE Fi g [...]

FIRMWA RE VE RSIO N 1. 0 . 5.15 GXP1 100/GXP1 105 USER MAN UA L Page 12 of 47 T o set up the G XP 11 00 /GXP1 105, fol low the s teps be l ow: 1. Att ach the phone st and to the b ack of th e phone where there i s a s l ot for the phone st and ; 2. Connect the handset and m ain phone cas e w ith the phone co rd; 3. Connect the LA N port of the phon[...]

FIRMWA RE VE RSIO N 1. 0 . 5.15 GXP1 100/GXP1 105 USER MAN UA L Page 13 of 47 W ARRANTY If the G XP11 00 /GXP1105 phone was purcha sed from a reseller, p lease contact t he com p any where the phone w as purc hased f or rep lacem ent, repair or ref und. If th e phone w as purchased directly from Grandstream , contact the Grandst ream S al es and Se[...]

FIRMWA RE VE RSIO N 1. 0 . 5.15 GXP1 100/GXP1 105 USER MAN UA L Page 14 of 47 USI N G T H E GXP 11 00 /GXP1105 GE TTING F AMILA R W ITH THE KEY P A D T he f oll o wing t able descr ibes the butto ns used on th e GX P1 100/GXP 1 105 keypad . T abl e 4 : GXP 1 100/GX P1105 KEYP AD D E F IN IT I O N S Hold . P lace ac ti ve c al l o n hol d , or resum[...]

FIRMWA RE VE RSIO N 1. 0 . 5.15 GXP1 100/GXP1 105 USER MAN UA L Page 15 of 47 MAKING PH ONE C ALLS 2 CA LL S WI TH 1 S IP ACCOU NT GXP1 100/ GXP 1 105 can support up to tw o line s “ virtua lly” m apped to one SIP accoun t. By picking u p the handset, t he GXP 1 100/ GXP 1 105 w ill be i n off hook state a nd the dia l tone wil l b e heard. T o[...]

FIRMWA RE VE RSIO N 1. 0 . 5.15 GXP1 100/GXP1 105 USER MAN UA L Page 16 of 47 Note : • Af ter entering the n umber , the phone w aits f or the N o Key E nt ry T i meout (Defau lt tim eout is 4 seconds, configura ble via W eb GUI) bef ore dial i ng ou t. Press S END or # key to override the No K ey Entry T i m eout; • If digits hav e been ente r[...]

FIRMWA RE VE RSIO N 1. 0 . 5.15 GXP1 100/GXP1 105 USER MAN UA L Page 17 of 47 server . Contro lled stat i c IP usage is r ecomm e nded. T o enable Qu i ck IP Call Mode, go to GX P 1 100/G XP1 105 W eb GUI -> Setting s- >Ca ll Featu r es , set "Use Quick IP Cal l Mode" t o "Y es". Then take t he handset of f hook and dia l [...]

FIRMWA RE VE RSIO N 1. 0 . 5.15 GXP1 100/GXP1 105 USER MAN UA L Page 18 of 47 FLASH k ey . Call w ai ting tone (stutter ton e) w ill be aud i ble w hen the l ine is in use. Note: If users hang up the cur r ent cal l while there is a cal l on hold in the other li ne, there w i ll be an audible ring tone ind icating a ca ll is on ho l d while your ha[...]

FIRMWA RE VE RSIO N 1. 0 . 5.15 GXP1 100/GXP1 105 USER MAN UA L Page 19 of 47  Press T RAN k ey aga in. The cal l wil l be transf er red. Note : • T o transfer ca lls across SIP dom ai ns, SIP service prov iders m ust support transfer across SI P dom ai ns. 3- W A Y CON F ERENCING GXP1 100/GXP1 105 can host 3 - wa y conferenc e call (PCM U/PCM[...]

FIRMWA RE VE RSIO N 1. 0 . 5.15 GXP1 100/GXP1 105 USER MAN UA L Page 20 of 47 e stabl ishing the c onference ca ll ;  Pre ss F LASH key to togg le between the 2 lines;  Users could re - estab lish confe rence call by pressing the M ult i Purpose K ey again. 3. End C onf e renc e .  Press HOLD key to sp li t the c onferenc e call. The confe[...]

FIRMWA RE VE RSIO N 1. 0 . 5.15 GXP1 100/GXP1 105 USER MAN UA L Page 21 of 47 VOICE ME S SAGES (MES SAGE W AITIN G IND IC A TOR) A bli nking red M W I (Message Waiting Ind i cator) ind i cates a m essage is waiting. Dial into the voi cem ail box to retrieve the m essage by entering the vo i ce m ai l num ber of the server or pressing the M SG key ([...]

FIRMWA RE VE RSIO N 1. 0 . 5.15 GXP1 100/GXP1 105 USER MAN UA L Page 22 of 47 • Dial *71 an d then enter the n umber to dia l out. *72 Unconditional Call Forward . T o set up u nconditiona l call fo rw ard: • Pick up th e hands et ; • Dia l * 72 . A dial tone wil l be hea rd ; • Enter the f orwarding num ber ; • Press # or SE ND key ; •[...]

FIRMWA RE VE RSIO N 1. 0 . 5.15 GXP1 100/GXP1 105 USER MAN UA L Page 23 of 47 CONFIGURA TION GUIDE The GXP 1 100/GXP1105 can be c onf igured v ia two wa y s : • IVR M enu usi ng the ph one's keypad; • W eb GUI embedded on t he phone using PC's web brow ser. C ONFIGUR A TION VIA IVR M ENU GXP1 1 00 /GXP 1 105 has a bui lt - in v oi ce [...]

FIRMWA RE VE RSIO N 1. 0 . 5.15 GXP1 100/GXP1 105 USER MAN UA L Page 24 of 47 • G- 723 • G- 729 10 " M AC Address " Announces the MAC address of the un i t. 13 " F i rmw are Server IP Address " Announces cur rent Firmw are Server IP address . Enter 12 dig it new IP address. 14 " Conf iguration Serv er IP Address " [...]

FIRMWA RE VE RSIO N 1. 0 . 5.15 GXP1 100/GXP1 105 USER MAN UA L Page 25 of 47 4. Open a Web brows er on your com puter; 5. Enter the p hone’s IP address in the add ress bar of th e br ows er; 6. Enter the a dministrator ’s lo gin and p assw ord to access the W eb Conf i gurat i on Menu. Note : • The com puter has to be connected to the sam e [...]

FIRMWA RE VE RSIO N 1. 0 . 5.15 GXP1 100/GXP1 105 USER MAN UA L Page 26 of 47 ST A TUS P AG E DEFI NITIONS S tatus - > Acc o unt Status SIP User ID Displays the co nfigured SIP User ID. SIP Serve r Displays th e configured SIP Serve r address. SIP Registration Displays SIP regist ration st atus Y ES/NO. S tatus - > N e t wo rk St a t u s MA C[...]

FIRMWA RE VE RSIO N 1. 0 . 5.15 GXP1 100/GXP1 105 USER MAN UA L Page 27 of 47 ACCOU NT P AGE D EFIN ITIO NS Acco unt x - > Gener al Settings Account Active Activates/d eactivates account. T he defaul t s etting is "Y es" . Account N am e The name ass ociated w i th the S IP account . SIP Serve r The URL or IP addr ess, and port of the [...]

FIRMWA RE VE RSIO N 1. 0 . 5.15 GXP1 100/GXP1 105 USER MAN UA L Page 28 of 47 VPN . If set to "S TUN" and S T UN serve r is configure d, the phone w ill route according to th e STUN server. If NAT type is Full Cone, Rest ricted Cone o r Port - Restricte d Cone, t he phone w ill try to us e publ ic IP addres ses and port num ber i n all th[...]

FIRMWA RE VE RSIO N 1. 0 . 5.15 GXP1 100/GXP1 105 USER MAN UA L Page 29 of 47 Port in Cont act with TCP /TLS used or not . This i s used w hen TLS/TCP is selected for SIP Transfer. The default sett i ng i s "No". R e mo v e O B P f r o m r oute Configures to rem ove outbound prox y from route. This i s used for the SIP Ex tensi on to noti[...]

FIRMWA RE VE RSIO N 1. 0 . 5.15 GXP1 100/GXP1 105 USER MAN UA L Page 30 of 47 need select special featur es to m eet these requirem ents. Users can c hoose from S tandard, Norte l MCS, Broadsof t, CBCOM , RNK, S ylantro or Huaw ei IMS depending on th e serve r type. The default sett i ng is "S tandard". A ccoun t x - > SIP Settings - &[...]

FIRMWA RE VE RSIO N 1. 0 . 5.15 GXP1 100/GXP1 105 USER MAN UA L Page 31 of 47 Authent i cate Incom i ng INVITE If set to "Y es", t he phone w ill cha ll enge the i ncom i ng INVITE for authent i cati on w ith SIP 401 Unauthorized r esponse. The default sett ing is "No". A ccoun t x - > A udio Settin gs Send DTMF Specifies the[...]

FIRMWA RE VE RSIO N 1. 0 . 5.15 GXP1 100/GXP1 105 USER MAN UA L Page 32 of 47 A ccoun t x - > Call Settings Ea rly D ia l Selects w hether or n ot to e nable early dia l . If it's set t o "Yes ", the SIP proxy m ust support 484 response. The default se tting is "No". Dia l P lan P ref ix Sets the pre fi x added to each d[...]

FIRMWA RE VE RSIO N 1. 0 . 5.15 GXP1 100/GXP1 105 USER MAN UA L Page 33 of 47 • 1[2 - 9 ] xx[ 2 - 9]xxxxxx | - allows dia ling to any US/Canada Num ber with 1 1 dig it s l ength ; • 01 1[2 -9 ]x - al lows inte rnation al ca ll s start i ng with 01 1 ; • [3469]1 1 - al l o w s dialing spec ial and em ergency num ber s 31 1, 41 1, 61 1 and 91 1[...]

FIRMWA RE VE RSIO N 1. 0 . 5.15 GXP1 100/GXP1 105 USER MAN UA L Page 34 of 47 call er ID or A lert I nfo m atches the rule, the phone w ill r ing with the s electe d ri ng . Ring T imeout Defines the tim eout (in seco nds) for the rings on no answ er . T he def ault sett i ng is 60 seconds. Send Ano ny m ous If set to "Y es", the " F[...]

FIRMWA RE VE RSIO N 1. 0 . 5.15 GXP1 100/GXP1 105 USER MAN UA L Page 35 of 47 Use NAT IP The NAT IP add ress used i n SIP/S DP m ess ages. This f ield i s blank at the default settings. It shou ld ONLY be use d if it's r eq uired by your ITSP. STUN Ser ver The IP address or Dom ain name of the STUN s erver. STUN resol ution results are disp l [...]

FIRMWA RE VE RSIO N 1. 0 . 5.15 GXP1 100/GXP1 105 USER MAN UA L Page 36 of 47 Max Unsaved Log defau lt value is 200 ent ries. Enable FLAS H Key as CONF If set to "Yes ", the FLASH key can be used to establish 3 - wa y conferenc e. The defa ult setting is "No". Settings - > Ring To n e Call Progresses T ones: System Ring T one[...]

FIRMWA RE VE RSIO N 1. 0 . 5.15 GXP1 100/GXP1 105 USER MAN UA L Page 37 of 47 • 3- way C onference To establ ish 3 - w ay conference. NETWORK PA G E DEF IN ITIO NS Network - > Basi c Settings Internet P rotocol Sel ects Pref er IPv4 or Prefe r IPv6. IPv4 Address Type Allow s users to c onfigure th e appropriate n etw ork settings on the phone [...]

FIRMWA RE VE RSIO N 1. 0 . 5.15 GXP1 100/GXP1 105 USER MAN UA L Page 38 of 47 Network - > A dvanced Settin gs 802.1X m ode A llows the user to enab l e /di sabl e 802.1X mode on the pho ne. The defaul t value is disa bled. To e nable 80 2.1X m od e, this field shou l d be set to EAP - MD5 . 802.1X Ident i ty Enter the I dentity for the 802.1X m [...]

FIRMWA RE VE RSIO N 1. 0 . 5.15 GXP1 100/GXP1 105 USER MAN UA L Page 39 of 47 Firmw are Upgrade and Pr ovis ion ing Specifies h ow firmw ar e upgrading and provisionin g reques t to be s ent: Alway s Check for New Fi rm w ar e, Check New Fi rmw are only when F/ W pre/suff i x changes , A l ways S kip the F i rmw ar e Check . XM L Config File Passwo[...]

FIRMWA RE VE RSIO N 1. 0 . 5.15 GXP1 100/GXP1 105 USER MAN UA L Page 40 of 47 Main tenance - > S ys lo g Syslog Server T he URL or IP address of the sys log server fo r the phone to send sys l og to . Syslog Lev el Selects the level of l ogging fo r syslog. Th e default sett i ng is "N one ". There ar e 4 levels: DEBUG, INFO , W ARNING[...]

FIRMWA RE VE RSIO N 1. 0 . 5.15 GXP1 100/GXP1 105 USER MAN UA L Page 41 of 47 CPE SSL Priva te Key The Cert K ey for the phone to c onnect to the ACS via SS L. Main tenance - > Secur it y SSL TLS Certi ficate S SL Certif icate used f or SIP Transpo rt in TLS/TCP . SSL TLS Private Key SSL Pr i vate key used f or S IP Tra nsport in TLS /TCP. SSL T[...]

FIRMWA RE VE RSIO N 1. 0 . 5.15 GXP1 100/GXP1 105 USER MAN UA L Page 42 of 47 on "D ial", the phon e will go off hook a nd dia l out the num ber from account 1. Fi g ur e 4 : Click - to - Dial Additional l y, users cou l d direct ly send the com mand for the phone to dial out by spec ifying the f ollowing URL in PC's w eb browser, o [...]

FIRMWA RE VE RSIO N 1. 0 . 5.15 GXP1 100/GXP1 105 USER MAN UA L Page 43 of 47 UPG R A D ING AND PR O VISI ONING The GX P 11 00 /G XP1 1 05 can be upgra ded via T FTP/HTTP /HTTP S by c onfiguring th e URL/IP Address fo r the TFTP/H TTP/HTTP S server and se l ecting a dow nload method. Configur e a va lid UR L for TFTP or HTTP; the se rver nam e can [...]

FIRMWA RE VE RSIO N 1. 0 . 5.15 GXP1 100/GXP1 105 USER MAN UA L Page 44 of 47 The indicato r on the top righ t corner w ill turn orange an d r ed and then turn of f which ind i cates the phone has rest arted. A fter a w hile the i ndicator w ill blink in red m eani ng the dow nload is in process. W hen dow nload is done yo u will see t he phone res[...]

FIRMWA RE VE RSIO N 1. 0 . 5.15 GXP1 100/GXP1 105 USER MAN UA L Page 45 of 47 C ONFIGURA TION F ILE DO WNLO AD Grandstream SIP Devices ca n be c onf igured via the W eb Inte rface as w ell as via a Configu ration File (binary or XML) thr ough TF T P o r HTTP/ HTTP S. The " C onfig Server Path " i s t he TFTP or HTTP /HTTP S server path f [...]

FIRMWA RE VE RSIO N 1. 0 . 5.15 GXP1 100/GXP1 105 USER MAN UA L Page 46 of 47 REST ORE F AC TO R Y DEF A UL T SETTINGS W a rni ng : Restor ing the F actory D efault S ettings w ill dele te all config uratio n inform ation on the phone. Please backup or print a ll the sett ings befor e you restor e to the fact ory default sett ings. Gra ndstream i s[...]

FIRMWA RE VE RSIO N 1. 0 . 5.15 GXP1 100/GXP1 105 USER MAN UA L Page 47 of 47 EXPERIENCI NG TH E GX P 1100/G XP11 05 Please v isit our website: http://w ww .grandstream .com to receive th e m ost up - to - date updat es on firm w are releases, a dditional featur es, F AQs, doc umentation and n ews on new products. W e enco urage you to brow se our [...]