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Grandstream Networks GXP-2010 manual

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Bom manual de uso

As regras impõem ao revendedor a obrigação de fornecer ao comprador o manual com o produto Grandstream Networks GXP-2010. A falta de manual ou informações incorretas fornecidas ao consumidor são a base de uma queixa por não conformidade do produto com o contrato. De acordo com a lei, pode anexar o manual em uma outra forma de que em papel, o que é frequentemente utilizado, anexando uma forma gráfica ou manual electrónicoGrandstream Networks GXP-2010 vídeos instrutivos para os usuários. A condição é uma forma legível e compreensível.

O que é a instrução?

A palavra vem do latim "Instructio" ou instruir. Portanto, no manual Grandstream Networks GXP-2010 você pode encontrar uma descrição das fases do processo. O objetivo do manual é instruir, facilitar o arranque, a utilização do equipamento ou a execução de determinadas tarefas. O manual é uma coleção de informações sobre o objeto / serviço, um guia.

Infelizmente, pequenos usuários tomam o tempo para ler o manual Grandstream Networks GXP-2010, e um bom manual não só permite conhecer uma série de funcionalidades adicionais do dispositivo, mas evita a formação da maioria das falhas.

Então, o que deve conter o manual perfeito?

Primeiro, o manual Grandstream Networks GXP-2010 deve conte:
- dados técnicos do dispositivo Grandstream Networks GXP-2010
- nome do fabricante e ano de fabricação do dispositivo Grandstream Networks GXP-2010
- instruções de utilização, regulação e manutenção do dispositivo Grandstream Networks GXP-2010
- sinais de segurança e certificados que comprovam a conformidade com as normas pertinentes

Por que você não ler manuais?

Normalmente, isso é devido à falta de tempo e à certeza quanto à funcionalidade específica do dispositivo adquirido. Infelizmente, a mesma ligação e o arranque Grandstream Networks GXP-2010 não são suficientes. O manual contém uma série de orientações sobre funcionalidades específicas, a segurança, os métodos de manutenção (mesmo sobre produtos que devem ser usados), possíveis defeitos Grandstream Networks GXP-2010 e formas de resolver problemas comuns durante o uso. No final, no manual podemos encontrar as coordenadas do serviço Grandstream Networks na ausência da eficácia das soluções propostas. Atualmente, muito apreciados são manuais na forma de animações interessantes e vídeos de instrução que de uma forma melhor do que o o folheto falam ao usuário. Este tipo de manual é a chance que o usuário percorrer todo o vídeo instrutivo, sem ignorar especificações e descrições técnicas complicadas Grandstream Networks GXP-2010, como para a versão papel.

Por que ler manuais?

Primeiro de tudo, contem a resposta sobre a construção, as possibilidades do dispositivo Grandstream Networks GXP-2010, uso dos acessórios individuais e uma gama de informações para desfrutar plenamente todos os recursos e facilidades.

Após a compra bem sucedida de um equipamento / dispositivo, é bom ter um momento para se familiarizar com cada parte do manual Grandstream Networks GXP-2010. Atualmente, são cuidadosamente preparados e traduzidos para sejam não só compreensíveis para os usuários, mas para cumprir a sua função básica de informação

Índice do manual

  • Página 1

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  • Página 2

    Grandstream Networks, Inc. GXP User Manual Page 2 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 TABLE OF CONTENTS GXP USER MANUAL WELCOME ............................... ................................ ................................ ......................... .......................... ...............4 INSTALLATION............................. ..[...]

  • Página 3

    Grandstream Networks, Inc. GXP User Manual Page 3 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 Table 8: LCD Buttons ........................... ............... ................... ................... ............... ........... .......... 12 Table 9: LCD Icons ................... ................... ............... ................... ............[...]

  • Página 4

    Grandstream Networks, Inc. GXP User Manual Page 4 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 Welcome Your Grandstr eam GXP Series IP phone fea tures a new sophistica ted design and is very easy to u se. The GXP combines advanced feature function ality with the latest technology to offer excelle nt audio quality, ease of use, expandability, and b[...]

  • Página 5

    Grandstream Networks, Inc. GXP User Manual Page 5 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 Installation E QUIPMENT P ACKAGING Table 1: Equipment Packaging GXP-1200 GXP-2000 GXP-20 10 GXP-2020 Main Case Yes Yes Yes Yes Handset Yes Yes Yes Yes Phone Cord Yes Yes Yes Yes Power Adaptor Yes Yes Yes Yes Ethernet Cable Yes Yes Yes Yes High Phone Stan[...]

  • Página 6

    Grandstream Networks, Inc. GXP User Manual Page 6 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 2) One PS2 ca ble 3) One connec tion plate 4) One Universal Power Adaptor F IGURE 1: C ONNECTING THE GXP–2000 AND TH E GXP–E XTENSION GXP–2000 w/GXP–Extension GXP Extension Connecting the GXP–2000 w/GXP–Extension Reverse side of connection w/[...]

  • Página 7

    Grandstream Networks, Inc. GXP User Manual Page 7 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 Figure 2: GXP–2000 Internal Headset Wiring Schema NOTE: For GXP-2000 HW REV. 0.3 and 0.4, a 3.5 mm to 2.5mm plug converte r is required to use a 2.5mm headset. The conver ter can be purchased at any electronics stor e. S AFETY C OMPLIANCES The GXP phon[...]

  • Página 8

    Grandstream Networks, Inc. GXP User Manual Page 8 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 Product Overvie w Table 3: GXP Product Models Model Picture Overview GXP-1200 GXP1200 is an entry-level SIP pho ne. It features: y Two lines y Three XML programmable soft keys GXP-2000 GXP2000 is a mainstr eam SIP phone. It features: y Four lines y Seven[...]

  • Página 9

    Grandstream Networks, Inc. GXP User Manual Page 9 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 Programmable Hard Keys No 7 18 7 Soft Keys 3 No 3 4 Extens ion Module No Yes, up to 2 Expansion Modules, 56 no des each Yes Yes Table 5: GX P Key Fe atures in a G lance Features Benefits Open Standards Compatible SIP 2.0, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS[...]

  • Página 10

    Grandstream Networks, Inc. GXP User Manual Page 10 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 GXP-1200 GXP-2000 GXP-2010 GXP-2020 3 11 22 13 Power over Ethernet Built-in auto-sensing: Cisco and IEEE 802.3a f standard: ph one draws pow er from both spare lines or sig nal lines from Ethernet Universa l Switchi ng Input: 100- 240VAC 50-60 Hz Power [...]

  • Página 11

    Grandstream Networks, Inc. GXP User Manual Page 11 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 MSG Yes Yes Yes Yes MENU Yes Yes Yes Yes NAVIGATION (4) Yes Yes Yes Yes Device Management NAT-friendly remote software upgrade (via TFTP/HTTP) for deployed devices including behind fire wall/NAT Auto/manual provision ing system, GUI Interface Support La[...]

  • Página 12

    Grandstream Networks, Inc. GXP User Manual Page 12 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 Using the GXP SIP Enter prise Phone G ETTING F AMILIAR WITH THE LCD GXP-20x x has a dynam ic and custom izable screen. The screen dis plays differen tly dependi ng on whether the phone is idle or in use (active scre en). Table 8: LCD Buttons Key Button [...]

  • Página 13

    Grandstream Networks, Inc. GXP User Manual Page 13 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 Speaker Phone Status Icon: FLASH when phone rings or a call is pending OFF when the speakerphone is off ON when the speakerphone is on DND Icon: ON when the “do not disturb” is activated Activate by pressing MUTE/DEL bu tton twice Calls Forward ed I[...]

  • Página 14

    Grandstream Networks, Inc. GXP User Manual Page 14 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 Table 10: GXP Keypad Buttons Key Button Key Button Definitions LINE BUTTONS Line keys with LED, can be configured to different SIP profiles TRANS FER TRANSFER key: Transfer an ACTIVE call to another number CONF Press CONF button to conne ct Ca lling/Cal[...]

  • Página 15

    Grandstream Networks, Inc. GXP User Manual Page 15 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 M AKING P HONE C ALLS Handset, Speakerph one and Headset Mode Handset can be toggled be tween Speaker and Headset. To switch between Handset a nd Speaker/Headset, p ress the Hook Flas h in the hand set cradle or press the SPEAKER button. Mult iple SIP A[...]

  • Página 16

    Grandstream Networks, Inc. GXP User Manual Page 16 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 3. C ALL R ETURN : To call the last phone number that called your phone. When returning a call, the phone will use the same SIP account as the call was made to. Thus, when returning a call made to the third SIP acc ount, the phone will use the third SIP[...]

  • Página 17

    Grandstream Networks, Inc. GXP User Manual Page 17 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 Note: The multi-functional buttons w il l function as LINE keys when all LI NEs are busy. The LED will flash in red to indicate an incoming call. Press the button to pick up the call. If any one of the Multi Purpose Keys is associated with a call, the b[...]

  • Página 18

    Grandstream Networks, Inc. GXP User Manual Page 18 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 A NSWERING P HONE C ALLS Receiving Calls 1. Incomi ng singl e call: Phone rings with selected ring-tone. The corresponding account LINE flashes red. Answer call by taking Handset/SPEAK ER/Headset off hook or pressing SPEAKER or by pressing the correspon[...]

  • Página 19

    Grandstream Networks, Inc. GXP User Manual Page 19 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 5-Way Conferencing GXP can host conference calls and supports 5-w ay conference calling. 1. Initia te a Confe rence Ca ll :  Establish a connecti on with tw o or more parties  Press CONF button  Choose the de sired line to join the conferenc e [...]

  • Página 20

    Grandstream Networks, Inc. GXP User Manual Page 20 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 C ALL F EATURES The GXP supports traditional and advanced telephony featu res including caller ID, caller ID w/name, call forward/transfer/park/h old as well as inte rcom/pag ing and BLF. Table 11: GXP Call Features Key Call Fe atu res *30 Block Caller [...]

  • Página 21

    Grandstream Networks, Inc. GXP User Manual Page 21 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 Customizable Idle Screen and Soft-buttons GXP also allows you to cus tomize the id le-screen using you r own logo on the disp lay of the p hone, inst ead of the Grands tream lo go. In addit ion to the logo, you c an rep rogram the s oft-keys o n GX P-12[...]

  • Página 22

    Grandstream Networks, Inc. GXP User Manual Page 22 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 Configu ration G uide The GXP can be configured in two ways. Firstly, using the Key Pad Configuration Menu on the phone; secondly, through embedded web-configuration menu. C ONFIGURATION V IA K EYPAD To enter the MENU, press the round button. Navigate t[...]

  • Página 23

    Grandstream Networks, Inc. GXP User Manual Page 23 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 Configure Press Menu button to display the configuration selections: • Network. To enable/ disable DHC P. To setup IP-address, Net mask and Ga teway address • SIP To change SIP-server settings for primary account. • Audio • Upgrade In this menu [...]

  • Página 24

    Grandstream Networks, Inc. GXP User Manual Page 24 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 F IGURE 3: K EY P AD GUI C ALL F LOW[...]

  • Página 25

    Grandstream Networks, Inc. GXP User Manual Page 25 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 C ONFIGURATION VIA W EB B ROWSER The GXP embedded Web server responds to HT TP/HTTPS GET/POST requests. Embe dded HTML pages allow a user to configure the IP pho ne through a Web bro wser such as Microsoft’s IE or Mozilla Firefox. Access the Web Conf [...]

  • Página 26

    Grandstream Networks, Inc. GXP User Manual Page 26 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 Table 13: Device Configuration - Status Hardware Revision Hardware version number : Main Board, Interface Boa rd MAC Address The device ID, in HEXADECIM AL format. IP Address This field shows IP address of GXP Product Model This field contai ns the prod[...]

  • Página 27

    Grandstream Networks, Inc. GXP User Manual Page 27 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 Display Clock instead of Date Cho ose to display clock or date on LCD. This option app lies to GXP-1200/GXP- 2000 only. Daylight Savings Time This parameter controls time displayed in dayli ght savings time. If se t to “Yes”, then the displayed time[...]

  • Página 28

    Grandstream Networks, Inc. GXP User Manual Page 28 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 Table 15: Advanced Settings Admin Password Administrator pass word. Only the administrator can access the “Adva nced Settings” and “Account Settings” page. Pa ssword field is purposely blank for security rea sons after clicking update and saved [...]

  • Página 29

    Grandstream Networks, Inc. GXP User Manual Page 29 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 Use # as Dial Key This parameter allow s users to configure the “# ” key as t he “Send ” (o r “Dial ”) key. If set to “Yes”, the “#” key will immediately send the call. In this case, this key is essentially equivalent to the “(Re)D[...]

  • Página 30

    Grandstream Networks, Inc. GXP User Manual Page 30 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 Allow DHCP Option 66 to ove rride s erver Default is Yes. This allows device gets provision ed automatically. Authenticate Conf File Default is “No”. If set to “Yes”, configura tion file would be authenticated before acceptance. End user should [...]

  • Página 31

    Grandstream Networks, Inc. GXP User Manual Page 31 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 Distinctiv e Ring Tone Caller ID must be configured. Select a Distinctive Ring Tone 1 throug h 3 for a particular Caller ID. The GXP w ill ONLY use selec ted ri ng tones for particular Caller IDs. For all other calls, the GXP will use Sy stem Ring To ne[...]

  • Página 32

    Grandstream Networks, Inc. GXP User Manual Page 32 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 Outbound Proxy IP address or Domain name of Outbou nd Proxy, Media Gateway, or Session Border Controller. Used for fire wall or NAT penetration in different network environment. If the system detects symmetric NAT, STUN will not work. ONLY outbound pro [...]

  • Página 33

    Grandstream Networks, Inc. GXP User Manual Page 33 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 Subscribe for MWI: Defau lt is No. When set to “Yes” a SUBSCRIBE for Message Waitin g Indication will be sent periodically. PUBLISH for Presence Enable Presence feature. Proxy-Require SIP Extension to notify SIP server that the unit is behind the NA[...]

  • Página 34

    Grandstream Networks, Inc. GXP User Manual Page 34 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 Enable 100re l PRACK (Provisional Acknowledgment) method enables reliability to SIP provisional responses (1xx series). This is required to support PSTN inter- netwo rking.. Account Ring Tone There are 4 uniquely defined ring tones: • One (1) System R[...]

  • Página 35

    Grandstream Networks, Inc. GXP User Manual Page 35 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 Special Feature Default is S tandard. Choose t he selection t o meet spec ial requirem ents from Sof t Switch vendors. S AVING THE C ONFIGURATION C HANGES After the us er makes a change to the configuration , press th e “Updat e” button in the Confi[...]

  • Página 36

    Grandstream Networks, Inc. GXP User Manual Page 36 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 Software Upgrade & Customization Software (or firmware) upgrades are completed via either TFTP or HTTP. The corresponding configuration settings ar e in the ADVANCED SETTINGS con figuration page . F IRMWARE U PGRADE T HROUGH TFTP/HTTP To upgrade via[...]

  • Página 37

    Grandstream Networks, Inc. GXP User Manual Page 37 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 Instructions for local TFTP Upgrade: 1. Unzip the file and pu t all of them under the root dir ectory of the TFTP server. 2. The PC running the TFTP server and the GXP should be in the same LAN segment. 3. Go to File -> Configure -> Secur ity to c[...]

  • Página 38

    Grandstream Networks, Inc. GXP User Manual Page 38 of 38 Firmware 1.1.5.15 Last Updated: 12/2007 Restore Factory Default S etting WARNING: Restoring the Factory Default Setting will dele te all configuration info rmation of the phone . Please b ackup or print all the settings before you restoring facto r y default settings. Grandstream is not respo[...]