Grandstream Networks GXP1100 manual

G X P 11 00/GXP1 105 USER MANUAL Grands tream Netw orks, Inc. GX P 11 00 / G X P 11 0 5 Small Bus iness I P Phone[...]

FIRM WARE VERSION 1.0 .4. 23 GX P1 100/GXP1 105 USER M ANUAL P age 2 of 46 GXP1 1 00 / GXP1 105 User Man ual Index GNU GP L INFORMA TION .......................................................................... 5 CHANGE LOG ........................................................................................... 6 F IRMWARE VER SION 1.0. 4.23 ..[...]

FIRM WARE VERSION 1.0 .4. 23 GX P1 100/GXP1 105 USER M ANUAL P age 3 of 46 CONFIGURA T ION VIA I VR MENU ...................................................................................................... 22 CONFIGURA T ION VIA W EB BROW SER ........................................................................................... 23 DEFINITIO [...]

FIRM WARE VERSION 1.0 .4. 23 GX P1 100/GXP1 105 USER M ANUAL P age 4 of 46 GUI Interf ace Exampl es GXP1 100/GXP 1 10 5 User M anual http://www .gran dstream .com /products/gxp_ser ies/general/doc uments/gxp1 10x_gui.zip 1. Screenshot of Conf igura t ion Log in Pa ge 2. Screens hot of S tatus Pa ge 3. Screenshot of Basic Sett ing Conf iguration Pa [...]

FIRM WARE VERSION 1.0 .4. 23 GX P1 100/GXP1 105 USER M ANUAL P age 5 of 46 GNU GPL INFO RM A TION GXP 1 100/GXP 1 1 05 firm ware contain s third - party software l icensed und er the GNU Gener al Pu bl ic License (G PL). Gran dstream uses s oftware under the s pecific term s of the G PL. Please see the GNU General P ublic Licens e (GPL) f or the ex[...]

FIRM WARE VERSION 1.0 .4. 23 GX P1 100/GXP1 105 USER M ANUAL P age 6 of 46 CHANGE LO G This s ection docum ents signif icant chan ges fr om previ ous versio ns of G XP1 1 00 /GX P1 105 user m anua ls. Only maj or new f eatures o r maj or document u pdates are listed her e. Minor updates f or correc tions or editing are not docum ented here. F IRMW [...]

FIRM WARE VERSION 1.0 .4. 23 GX P1 100/GXP1 105 USER M ANUAL P age 7 of 46 WEL COME Thank you for purcha sing Grandstre am G XP11 00/GXP11 05 Small Bus iness IP Phon e . GXP1 10 0/ GXP 11 0 5 is a n ext generat ion small busi ness IP phone that feat ures up to 2 c alls with 1 S I P account , 4 program mable k eys , sing le net work port, in tegrate[...]

FIRM WARE VERSION 1.0 .4. 23 GX P1 100/GXP1 105 USER M ANUAL P age 8 of 46 P RO D UCT OV E RVI E W F EA TU RE HIGHTLIGHTS • Single SIP Account, up to 2 c alls, 4 progr amm able key s • HD handset with supp ort for wide band audi o • Single 1 0/100Mbps ne twork port, integrated PoE (GX P1105 onl y) • 7 dedicat ed function k eys for Hold, Fla[...]

FIRM WARE VERSION 1.0 .4. 23 GX P1 100/GXP1 105 USER M ANUAL P age 9 of 46 Sim plified Chinese, traditio nal Chinese, Korean, J apanese , and etc s upported in web config uration int erface Upgrade a nd Provisi oning Firm ware upgrad e via T FTP /H TTP/HTT PS , mass p rovisionin g using T R - 069 or AES enc rypted XML configurat ion file Pow er and[...]

FIRM WARE VERSION 1.0 .4. 23 GX P1 100/GXP1 105 USER M ANUAL P age 10 of 46 INST A LLA TI ON EQUIPMENT P ACK AG IN G T abl e 2: G X P 11 00 /GXP1 105 EQUIPME NT PA CKAGING Main Case Ye s (1) Handset Ye s (1) Phone Cor d Ye s (1) Power A daptor Ye s (1) Etherne t Cable Ye s (1) Phone S ta nd Ye s (1) Quick St ar t Guide Ye s (1) CONNEC TING Y OUR PH[...]

FIRM WARE VERSION 1.0 .4. 23 GX P1 100/GXP1 105 USER M ANUAL P age 11 of 46 T o set up the GXP 11 00 /GXP1 10 5, follow t he steps bel ow: 1. Attach the pho ne stand to t he back of the phone where there is a slot f or the pho ne stand ; 2. Connect t he handset and m ain phone cas e with the phone cor d; 3. Connect the L AN port of the phone to the[...]

FIRM WARE VERSION 1.0 .4. 23 GX P1 100/GXP1 105 USER M ANUAL P age 12 of 46 USING THE GXP 11 00/GX P1105 GETTIN G F AMILAR WIT H THE KEYP AD T he follo wing table des cribes the buttons us ed on the GXP1 100/GX P1 10 5 ke y pad . T abl e 4 : GXP1 100/GXP1 105 KE YP A D DEFINI TIONS Hold . P lace active call on h old, or resum e the cal l on ho ld .[...]

FIRM WARE VERSION 1.0 .4. 23 GX P1 100/GXP1 105 USER M ANUAL P age 13 of 46 MAKING PHO NE CALL S 2 CALLS WIT H 1 S IP ACCOUNT GXP1 100/ GXP 1 105 can su pport up to two l ines “virtu ally” mappe d to one SIP accoun t. B y pick ing up the handset, th e GXP1 100/ GXP 1 105 will be in off hook state and the dial t one will b e heard. T o make a c [...]

FIRM WARE VERSION 1.0 .4. 23 GX P1 100/GXP1 105 USER M ANUAL P age 14 of 46 Note : • After entering the num ber , the phone waits for the No Key Entr y T imeout (D efault tim eout is 4 sec onds, configurab le via W eb GUI) bef ore dialing out. Pr ess SEN D or # k ey to over ride the N o Ke y Entr y Ti m eout; • If digits have be en entere d aft[...]

FIRM WARE VERSION 1.0 .4. 23 GX P1 100/GXP1 105 USER M ANUAL P age 15 of 46 T o enable Quic k IP Call Mode, go to GXP 1 100/G XP1 105 W eb GUI - >Advanc ed Sett ing page, set "Use Quick IP Call Mode " to "Y es". T hen take the hands et off hook and d ial #xxx w here x is 0 - 9 and xxx<25 5. Press # or SEND and a direct IP [...]

FIRM WARE VERSION 1.0 .4. 23 GX P1 100/GXP1 105 USER M ANUAL P age 16 of 46 Note: If user s hang up the cur rent call while there is a ca ll on h old in the other line, the re will b e an audible ri ng tone indic ating a call is on hold while your ha ndset is put on hook. Pick up the handset so us ers can resum e with the call on hold. MUTE During [...]

FIRM WARE VERSION 1.0 .4. 23 GX P1 100/GXP1 105 USER M ANUAL P age 17 of 46 Note: • T o transfer calls across SIP domains , SIP service providers must s upport trans fer acros s SIP domains. • In auto - atten ded transfer , us e SEND k ey to d ial out th e sec ond call instead of using #, even when # could be used as SEND in nor m al pho ne cal[...]

FIRM WARE VERSION 1.0 .4. 23 GX P1 100/GXP1 105 USER M ANUAL P age 18 of 46 will be pu t on hold se parately;  Press HO LD ke y again a nd it will resum e the 2 - way conv ersa tion w ith the line when e stablishing t he conferenc e call;  Press FLA SH ke y to toggle bet ween the 2 lines ;  Users c ould re - establish c onferenc e call b y[...]

FIRM WARE VERSION 1.0 .4. 23 GX P1 100/GXP1 105 USER M ANUAL P age 19 of 46 feature "Transfer on Confer ence H angu p" is turned on. • The option "Disable C onferenc e" has to be s et to "N o" to establish c onference o n GXP1 10x. V OICE MESSA GES ( MESSA GE W AITING INDICA T OR) A blinking re d MW I (Message Waitin[...]

FIRM WARE VERSION 1.0 .4. 23 GX P1 100/GXP1 105 USER M ANUAL P age 20 of 46 • Off hook the phone; • Dial *70 a nd then ent er the num ber to di al out. *71 Enable Call Waiting (per Cal l) • Off hook the phone; • Dial *71 a nd then ent er the num ber to di al out. *72 Unconditiona l Call Forward . T o set up unco nditiona l call for ward: ?[...]

FIRM WARE VERSION 1.0 .4. 23 GX P1 100/GXP1 105 USER M ANUAL P age 21 of 46 • Dial * 93 . A s hort tone will be he ard ; • Wait for the call to h ang up. The dela yed call f orward is c ancelled.[...]

FIRM WARE VERSION 1.0 .4. 23 GX P1 100/GXP1 105 USER M ANUAL P age 22 of 46 CONFIGU RA TIO N GU IDE The GXP 1 100/GX P1105 c an be configur ed via two way s: • IVR Menu us ing the p hone's keypad; • W eb GUI embedded o n the pho ne using PC's web bro wser. CONFIGURA TION VIA IVR MENU GXP1 100/GXP 1 10 5 has a bui lt - i n voic e prom [...]

FIRM WARE VERSION 1.0 .4. 23 GX P1 100/GXP1 105 USER M ANUAL P age 23 of 46 • G- 723 • G- 729 10 " MAC Ad dress " Announces the MAC addres s of the unit. 13 " Firmware Server IP A ddress " Announces current F irmwar e Server IP address . Enter 12 digit n ew IP address. 14 " Configur ation Ser ver IP Address " Annou[...]

FIRM WARE VERSION 1.0 .4. 23 GX P1 100/GXP1 105 USER M ANUAL P age 24 of 46 4. Open a W eb browser on your com puter; 5. Enter the phone ’s IP address in the ad dress bar of the bro wser; 6. E nter the adm inistrator ’s login and password to ac cess the Web Configurat ion Menu. Note: • The com puter has to b e connec ted to t he sam e su b- n[...]

FIRM WARE VERSION 1.0 .4. 23 GX P1 100/GXP1 105 USER M ANUAL P age 25 of 46 IPv4 Addres s The IPv4 ad dress obtain ed on the p hone. IPv6 Addres s The IPv 6 address obtain ed on the p hone. Product Model Pr oduct model of the pho ne. Part Num ber Product part number . Software V ersion • boot : boot version num ber; • core: cor e version num be[...]

FIRM WARE VERSION 1.0 .4. 23 GX P1 100/GXP1 105 USER M ANUAL P age 26 of 46 ITSP (SIP) s erver bef ore the account can b e registered . After it is s aved, this wil l appear as hi dden for security purp ose. Nam e The SIP server subsc riber's nam e (optio nal) that will be us ed for Caller ID disp la y. DNS Mode This par ameter c ontrols ho w [...]

FIRM WARE VERSION 1.0 .4. 23 GX P1 100/GXP1 105 USER M ANUAL P age 27 of 46 choose f rom T CP, UDP and T LS. SIP URI Sch eme when using TLS Specif ies if "sip: " or "sips:" will be used when TLS/T CP is selected f or SIP Trans port. The def ault sett ing is "sips : ". Use Act ual Ephem eral Po rt in Contact with T CP/T[...]

FIRM WARE VERSION 1.0 .4. 23 GX P1 100/GXP1 105 USER M ANUAL P age 28 of 46 on the phone . This ID is usuall y the VM porta l acces s number . For exam ple, in Asterisk server, 850 0 could be us ed. Send DT MF Specifies the m echanism to t ransm it DTMF digits . There are 3 suppor te d modes: in a udio which m eans DT MF is combin ed in the audi o [...]

FIRM WARE VERSION 1.0 .4. 23 GX P1 100/GXP1 105 USER M ANUAL P age 29 of 46 Exam ple of a sim ple dial plan use d in a Hom e/Office in the US: { ^1900x . | <=1617 >[ 2- 9]xxxxxx | 1[2 - 9]xx[2 - 9]xxxxxx | 01 1[2 - 9]x. | [3469]1 1 } Explanat ion of exam ple rule (r eading from left to right) : • ^1900x. - prevents dialing a ny num ber star[...]

FIRM WARE VERSION 1.0 .4. 23 GX P1 100/GXP1 105 USER M ANUAL P age 30 of 46 Caller Request Timer If set to " Yes" and the rem ote part y supp orts session timers, the pho ne will use a session tim er wh en it mak es outbound ca lls. Callee Reques t T im er If set to "Yes" and t he remote p arty supports session tim ers, the phon[...]

FIRM WARE VERSION 1.0 .4. 23 GX P1 100/GXP1 105 USER M ANUAL P age 31 of 46 Distinct ive Rington es Selects the distinct ive rin g tone for the mat ching rule. W hen the incom ing cal ler ID or A lert I nf o matches the rul e, th e p hone will ri ng w ith the selec ted ring. Ring Timeout Def ines t he t im eout (in s ec onds ) f or t he ri ngs o n [...]

FIRM WARE VERSION 1.0 .4. 23 GX P1 100/GXP1 105 USER M ANUAL P age 32 of 46 For end users , it is rec om mende d to us e th e def ault s e ttin g, as incor rec t settings may influe nce the aud io qualit y. No Key Entry Timeout ( s) Def ines the tim eout (in sec onds) for no key entr y . If n o key is press ed after the tim eout, the digits will be[...]

FIRM WARE VERSION 1.0 .4. 23 GX P1 100/GXP1 105 USER M ANUAL P age 33 of 46 SETTING S /B ASI C SETTI NGS PA G E End User Password Al lows the administrat or to set the pas sword for user - level web GUI access. This fiel d is ca se sensi tive with a maximum length of 30 character s. Confirm Passwo rd Conf irms the en d user pas sword fiel d to be t[...]

FIRM WARE VERSION 1.0 .4. 23 GX P1 100/GXP1 105 USER M ANUAL P age 34 of 46 DN S Serv er 2 Enter the DNS Server 2 f or IPv6. Preferr ed DNS server Enter the Preferred DN S Ser ver for IPv6. 802.1x m ode A llows t he user t o enabl e/disable 8 02.1x m ode on the p hone. T he default va lue is disabl ed. To enabl e 802.1x m ode, this f ield should be[...]

FIRM WARE VERSION 1.0 .4. 23 GX P1 100/GXP1 105 USER M ANUAL P age 35 of 46 Default is set to: M TZ+6M DT +5,M 4.1 .0,M 11.1.0 MTZ +6M DT+5 This indica tes a tim e zone w ith 6 hours of fset with 1 hour ah ead which is U.S centr al time. If it is pos itive (+) if the local tim e zone is west of the Prime Mer idian ( A.K.A: Int ernationa l or Green [...]

FIRM WARE VERSION 1.0 .4. 23 GX P1 100/GXP1 105 USER M ANUAL P age 36 of 46 default se tting is 20 s econds . Use NAT IP T he NAT IP ad dress used in SI P/SDP m essages. T his field is blank at the defau lt settings. It shou ld ONL Y be used if it's requi red by your IT SP. STUN Server T he IP address or Domain nam e of the STU N server. STUN [...]

FIRM WARE VERSION 1.0 .4. 23 GX P1 100/GXP1 105 USER M ANUAL P age 37 of 46 Enable T R - 069 Enabl es TR - 069. The default s etting is "No". ACS URL URL f or TR - 069 Aut o Configurati on Servers (ACS). TR - 069 Username ACS usernam e for TR - 069. TR - 069 Password ACS password f or TR - 069. Periodic I nform Enab le Enabl es periodic i[...]

FIRM WARE VERSION 1.0 .4. 23 GX P1 100/GXP1 105 USER M ANUAL P age 38 of 46 Allow DHC P Optio n 42 Override N TP S erver Defines whether DH CP Optio n 42 shou ld override NT P server or not . W hen enabled, DHCP O ption 42 will overrid e the NTP s erver if it's set up on the L AN. The d efault settin g i s "Yes" . SSL Certif icate SS[...]

FIRM WARE VERSION 1.0 .4. 23 GX P1 100/GXP1 105 USER M ANUAL P age 39 of 46 The def ault setting is "No". Disable T ransfer Dis ables the Transfer func tion. The default s etting is "N o" . Auto - Attende d T ransf er If set to " Y es", the p hone will use attended tr ansfer b y def ault. The default se tting is "[...]

FIRM WARE VERSION 1.0 .4. 23 GX P1 100/GXP1 105 USER M ANUAL P age 40 of 46 CLICK - TO - DIAL From GXP 1100/GXP110 5 W eb GUI, users co ul d dial out with Click - to - Dial feat ure on the top m enu of the W eb GUI when the ac count is reg ister ed . After clicking on the icon , a new dialing wind ow will sh ow as the f igure belo w . Enter number [...]

FIRM WARE VERSION 1.0 .4. 23 GX P1 100/GXP1 105 USER M ANUAL P age 41 of 46 • ip_address : Phone's IP Address . • phonenumber= 1234 : The num ber for the phone to dial out • account= 0 : The acc ount index f or the phone to m ak e call. The index is 0 f or account 1, 1 for ac count 2, 2 for account 3 , and etc. • password= admin : The [...]

FIRM WARE VERSION 1.0 .4. 23 GX P1 100/GXP1 105 USER M ANUAL P age 42 of 46 UPGRAD ING AND PR O VISIONING The GX P 11 00 / G X P 11 0 5 c an be upgrad ed via T FTP/HTT P/HTTPS b y configuring t he URL/I P Addres s for the TFT P/HTTP/HTT PS server and se lecting a do wnload m ethod. Conf igure a valid UR L for T FTP or HTT P; the server nam e can be[...]

FIRM WARE VERSION 1.0 .4. 23 GX P1 100/GXP1 105 USER M ANUAL P age 43 of 46 The indic ator on the top r ight corner wil l turn orange a nd red and then turn off wh ich indicates th e phone has restarted . After a wh ile the ind icator wil l blink in red meanin g the do wnload is in proces s. W hen download is done you will see the p hone restarts a[...]

FIRM WARE VERSION 1.0 .4. 23 GX P1 100/GXP1 105 USER M ANUAL P age 44 of 46 CONFIGURA TION FILE DOWN LOA D Grandstr eam SIP D evices c an be configur ed via the W eb Interface as well as via a C onfigur ation File (binar y or XML) thro ugh TFT P or HTTP/HT TPS. T he " Config Serv er Path " is the T FTP or H TTP/HT TPS server pa th for the[...]

FIRM WARE VERSION 1.0 .4. 23 GX P1 100/GXP1 105 USER M ANUAL P age 45 of 46 REST ORE F A C T O RY DEF A UL T SETTINGS W a rning: Restorin g the Fac tory Default Settings will de lete all conf iguration inform ation on the phone. Please back up or print all the s ettings bef ore you restor e to the factor y default settin gs. Grandstr eam is not res[...]

FIRM WARE VERSION 1.0 .4. 23 GX P1 100/GXP1 105 USER M ANUAL P age 46 of 46 EXPERIENCING THE GX P 1100/ GXP1105 Please vis it our websi te: http:// www .grandstream .com to receive the m ost up - to - date updat es on firm ware release s, additional f eature s, F AQs, docum entation and news on new pr oducts. W e encourage you to brows e our prod u[...]