Highpoint RocketRAID 3540 manual

RocketRAID 3540 S A T AII Host Adapter User’s Guide Revision: 1.0 Date: January 2008 HighPoint T echnologies, Inc.[...]

Copyright Copyright © 2008 HighPoint T echnologies, Inc. This document contains materials protected by International Copyright Laws. All rights reserved. No part of this manual may be reproduced, transmitted or transcribed in any form and for any purpose without the express written permission of HighPoint T echnologies, Inc. T rademarks Companies [...]

T able of Contents T able of Content Chapter 1 Introduction About this Guide ....................................................................................................... 1 - 1 Introducing the RocketRAID 3540 Host Adapter ...................................................... 1 - 1 RocketRAID 3540 – Features and Specifications .........[...]

II Chapter 5 W eb-RAID Management Interface 1 - W eb RAID Management Interface ........................................................................ 5 - 1 2 - Preparing Hard disks ............................................................................................. 5 - 2 3 - Array Management ..............................................[...]

Chapter 1 Introduction Contents of this Chapter: About this guide Introducing the RocketRAID 3540 Host Adapter RocketRAID 3540 Features and Specifications Understanding RAID Concepts and T erminology Network Features (W eb Management/BIOS Utilities)[...]

Introduction 1-1 About This Guide The RocketRAID 3540 SA T AII Host Adapter’s User’s Guide provides information about the functions and capabilities of the host adapter, and instructions for installing, configuring and maintaining RAID arrays hosted by the adapter. The RocketRAID 3540 Host Adapter The HighPoint RocketRAID 3540 is the world’ s[...]

Introduction 1-2 256MB of DDR Memory with ECC protection is integrated into the RocketRAID 3540 for improved performance, and provides additional security in the case of critical system failure, when used in conjunction with the optional battery back up unit. RocketRAID 3540 – Features and Specifications Host Adapter Ar chitecture • T erabyteSt[...]

Intro ducti on 1- 3 Arr ay Mo nit ors, Ale rts a nd In dica tor s • SMT P for ema il noti ficat ion • Ala rm / Buz zer al ert s for dr ive fa ilu re • S AF-T E (I 2C) a nd SGPI O e nclo su re ma nagem ent • S NMP for remo te manag eme nt • Et hern et port fo r ( OBM) Out of Bound Managmen t • NT P (N etw ork Ti me Pro to col ) • Inte [...]

Introduction 1-4 Electrical Characteristics: PCI-e : 3.3V 2W Power: 12V 14W Understanding RAID Concepts and T erminology The following concepts and terminology is commonly used when describing the functions of the RocketRAID 3540 Host Adapter . Disk initialization Initializing a disk writes necessary RAID configuration information to that disk. Dis[...]

Online RAID Level Migration This term describes the ability to change one type of array (RAID level), into a different type of array (changing a RAID 1 array into a RAID 10 array for example). Data is still accessible during the migration process, and a base level of security is still active. OCE, ORLM and the RocketRAID 3540 The RocketRAID 3540 su[...]

Chapter 2 RocketRAID 3540 Hardware Description/Installation Contents of this Chapter: RocketRAID 3540 Hardware 1 - RocketRAID 3540 Adapter Layout 2 - Installing the RocketRAID 3540 Host Adapter 3 - V erifying Installation 4 - Battery Backup[...]

RocketRAID 3540 Hardware Description/Installation 2-1 RocketRAID 3540 Hardware 1 - RocketRAID 3540 Adapter Layout Port1, Port2, Port3, Port4 These represent the RocketRAID 3540’s four Internal Mini-SAS ports. Each port can support up to 4 hard disks. A1-A4, F1-F4 A1-A4 provides LED support Disk Activity , while F1-F4 support Disk Faliture. Pin 1-[...]

RocketRAID 3540 Hardware Description/Installation 2- 2 J18 (BBU connector) Connector for battery backup unit (optional part). BEEP1 – Speaker Alarm (speaker): the speaker emits and audible alarm in the case of disk/array failure. Ethernet Port Ethernet port for Out of Bound Manegement, support Net Time Protocol. Cable – Internal Mini-SAS to SA [...]

RocketRAID 3540 Hardware Description/Installation 2-3 3 - V erifying Installation Once the RocketRAID 3540 host adapter and hard disks have been installed into the chassis, boot-up the system to verify that the hardware is properly recognized. 1 . Power on the system. If the system detects the presence of the adapter, the RocketRAID 3540 BIOS Utili[...]

RocketRAID 3540 Hardware Description/Installation 2- 4 Make sure all attached disks are detected by this utility. If any of the hard disks are not detected, power down the system and check the cable connections to both the card, and enclosure. 4 - Battery Backup A battery backup option will be available as an optional add-on component. The battery [...]

Chapter 3 RocketRAID 3540 BIOS Utility Contents of this Chapter: RocketRAID 3540 BIOS Utility 1 - BIOS Command Overview 2 - Disk Menu 3 - Array Menu 4 - Controller Menu[...]

RocketRAID 3540 BIOS Utility The RocketRAID 3540’s BIOS Utility can be accessed using the “Ctrl+H” command. This command should be displayed automatically when the RocketRAID 3540’s BIOS screen appears during the system’s boot up procedure. 1 - BIOS Command Overview The RocketRAID 3540 BIOS Utility provides a wide selection of RAID relate[...]

RocketRAID 3540 BIOS Utility Press [AL T + S] to open the “System” menu in the figure 1; then select “Supervisor mode”, and press ENTER. This will open the user authentication interface. Enter the appropriate password and then press ENTER. The initial password is “hpt”. 2 - Disk Menu Press [AL T + D] to access the “Disk” menu. V iew[...]

RocketRAID 3540 BIOS Uti lity 3-3 Note: If the selected disk has already been initialized, the BIOS utility will display a warning message, but will continue to initialize the remaining disks. W arning : Initializing a disk may result in data loss – do not initialize disks that contain critical data. Non-initialized disks can still be utilized as[...]

RocketRAID 3540 BIOS Utility Note: V ariable Sector Size (VSS) for over 2TB support in 32bit LBA OS. It changes the sector size from default 512 Bytes to 4k Bytes etc. the maximum volume capacity up to 16TB. This option works under W indows platform only . And it CANNOT be converted to Dynamic Disk, because 4k sector size is not a standard format. [...]

RocketRAID 3540 BIOS Uti lity 3-5 Start T ask – select this option to schedule specific RAID maintenance tasks such as RAID V erification. Stop T ask – use this option to terminate scheduled tasks. Set boot - use this option to set an array to act as a boot volume. Note: This setting is dependent on the motherboard’s BIOS configuration. An ar[...]

RocketRAID 3540 BIOS Utility Network Setting Use this menu to configure the RocketRAID card’s network settings. Access the Controller menu, select “Network” and press ENTER. Y ou can select “Use automatic config” to request the network information from the system, or configure the settings manually. 3-6[...]

Chapter 4 RocketRAID 3540 Driver and Software Installation Microsoft Windows (2000, XP , 2003 Server , V ista) Contents of this Chapter: Driver and Software CD W indows Driver Installation[...]

RocketRAID 3540 Driver and Software Installation Driver and Software CD The RocketRAID 3540 retail box includes a Driver and Software CD. This CD can be used to generate driver diskettes, and install the RAID Management software for a variety of operating systems. T o cr eate a driver diskette: 1 . Insert the CD into the system’s CD/DVD drive. Th[...]

RocketRAID 3540 Driver and Software Installation 4-2 5 . Click on the “Please Select the Diskette you want to create” drop-down button, and select the appropriate OS from the list. 6 . Click on the “OK” button to create the driver diskette. T o install the RAID software: 1 . Click on “Install RAID Management Software”. 2 . Select the de[...]

RocketRAID 3540 Driver and Software Installation 4-3 Windows Driver Installation Before installing the RocketRAID 3540 device driver, make sure the RocketRAID 3540 host adapter and all required hard disks have been installed into the system’s chassis (refer to the Hardware Installation section, pages 2-2, 2-3). Installing the RocketRAID 3540 driv[...]

RocketRAID 3540 Driver and Software Installation 4-4 Installing the RocketRAID 3540 driver during a fresh Windows 2000/XP/2003/x64 installation 1 . After booting from the W indows 2000/XP/2003 CD-ROM, when the W indows Setup blue screen appears, look towards the bottom of the screen. W indows will prompt you to press the F6 key if you want to insta[...]

4-5 RocketRAID 3540 Driver and Software Installation 5 . When asked: “W ould you like to install this driver software?”, select “Install”. 6 . Reboot the system when prompted. The RocketRAID 3540 will be available for use after V ista reboots. Installation V erification After the driver has been installed, and the system has been restarted:[...]

Chapter 5 RocketRAID 3540 W eb RAID Management Interface Contents of this Chapter: 1 - W eb RAID Management Interface 2 - Preparing Hard disks 3 - Array Management 4 - Device Management 5 - Configuring Spare Disks 6 - Managing Events and T asks 7 - Settings[...]

W eb RAID Management Interface 5-1 1 - W eb RAID Management Interface There are two methods to access the RocketRAID 3540’s web-based RAID management interface: Use HighPoint In-band Management Service or use the adapter’s Ethernet port (out-of-band management). The W eb RAID Management interface is a firmware-based utility . If you are using t[...]

W eb RAID Management Interface The in-band management software provides an access URL for each controller on the system. Y ou can access the RAID management interface for each controller through its access URL. Then Select the controller’s Access URL by click the link http://127.0.0.1:7412 Y ou will be asked for the User and Password to login. Th[...]

W eb RAID Management Interface 5-3 3) Checkmark each disk you wish to initialize, and click the Submit button. W arning: initializing disks may delete data stored on the selected disks. Legacy Disks Disks that already contain data or have been partitioned will be recognized as “Legacy Disks”. Arrays cannot be created from Legacy Disks. These di[...]

W eb RAID Management Interface 5-4 5 . If you are creating a redundant RAID array (RAID1, 5, 6, 10, 50), select an initialization option for the array. Note: An un-initialized RAID1 or RAID10 array can still provide redundancy in case of a disk failure. A RAID5 array, however, is not fault-tolerant until initializa- tion is finished. 6 . Specify a [...]

W eb RAID Management Interface 5-5 3 ) Click the Delete button. Note: An array in use by the operating system cannot be deleted. Any data stored on a deleted array will be inaccessible Array Maintenance – Rebuilding/V erifying/Modifying RAID arrays Rebuilding a Failed Array When an array member in a redundant array fails, the array will be listed[...]

W eb RAID Management Interface 5-6 2 ) Highlight the desired RAID array 3 ) Click the “ Maintenance ” button. Click the V erify button to start the verify process. OCE/ORLM – modifying existing RAID arrays Expanding/Migrating an Array W ith the OCE/ORLM function, you can migrate an array from one RAID level to another RAID level and/or expand[...]

W eb RAID Management Interface 5-7 An unexpected system crash may result in data loss while performing OCE/ORLM on an array . W e strongly recommend backing up data before starting the OCE/ORLM process. After the OCE/ORLM procedure has completed, reboot the system. Other RAID related Functions Renaming an Array Y ou are free to rename RAID arrays. [...]

W eb RAID Management Interface 5-8 4 Device Management Select the “ Manage - Device ” function to access the device management page. Change Device Settings Depending upon the capabilities RAID controller and hard disks drives in use, several configurable device settings may be available: Read Ahead, W rite Cache, TCQ, and NCQ. Each feature can [...]

W eb RAID Management Interface 5-9 User can also use the W eb RAID management to upgrade controller’s firmware. SHI – Storage Health Inspector The primary SHI interface displays a brief “health” summary of each hard disk. Controller ID Which controller /card the disk is attached to. Port # Port location of the hard disk[...]

W eb RAID Management Interface 5-10 Device SSN# Serial number of the hard disk RAID RAID/Non-RAID status F T emperature (in Fahrenheit) of the hard disk (Celsius is displayed under the SMAR T status) Bad Sectors/Found & Repaired The card is capable of repairing bad sectors – a summary of this activity is presented here. Device Status OK means[...]

W eb RAID Management Interface 5-11 Note: S.M.A.R.T attribute data is drive-specific. The software includes a list of definitions for popular drive models/manufacturers. Unknown S.M.A.R.T. attributes will be shown as “unknown”. Y ou can add the attribute definitions for your drive in the file smart.def (which resides in the software installatio[...]

W eb RAID Management Interface 5-12 T o rescan the devices: 1 ) Select menu “ Manage - Device ”. 2 ) Click “ Rescan Devices ” button. Note: When you are hot-plugging an entire array, run rescan only after all array members (hard disks) have been physically plugged or unplugged from the system. Y ou can r escan all the devices at once using [...]

W eb RAID Management Interface 5-13 6 Managing Events and T asks The HighPoint W eb RAID Management Software automatically logs all controller related events that have occurred (for all controllers/cards managed by the software). In addition you can configure E-mail Notification to receive information about these events (see Section 7 Settings -V i[...]

W eb RAID Management Interface 5-14 Scheduling a T ask T o add a task schedule: 1 ) Select the array that you want to verify or rebuild. 2 ) Enter a name for the task. 3 ) Configure the frequency for the task. 4 ) Check the Submit button. Delete a Scheduled T ask T o delete a task schedule: 1 ) Select a task from the T asks List. 2 ) Click the Dele[...]

W eb RAID Management Interface 5-15 Settings>System The System Setting page include SAF-TE config file setting, Audible Alarm setting, Staggered Spinup setting, Spindown Idle Disk setting, Rebuild priority setting and Auto Rebuild setting. The Upload SAF-TE config file option allow user to upload the special SAF-TE config files. Settings>Netw[...]

W eb RAID Management Interface 5-16 Settings>User This setting allows you to alter the default password (when logging on). Enter a new password and click the “Change Password” button to change the current user’s password. Settings>Email Enabling E-mail notification: T o configure E-mail notification: 1 ) Select the “ Enable Event Noti[...]

T o test E-mail notification: 1 ) Enter the necessary information for the recipient. 2 ) Click the T est button. If the software is unable to send a test message, an error will be displayed. Double check the recipient entries and make sure the information is correct. Settings>SNMP Y ou can set three SNMP T rap IP address and trap type, this sett[...]

Chapter 6 Linux Driver Support Contents of this Chapter: Fedora Linux installation Overview SuSE Linux Enterprise Server (SLES) installation Overview Red Hat Enterprise Linux/CentOS Overview[...]

Linux Driver Support 6-1 1 - Overview The purpose of this document is to provide clear instructions on how to install and use RocketRAID 3540 Controller on Fedora Linux system. 2 - Installing Fedora Linux on RR3540 controller If you would like to install Fedora Linux onto drives attached to RR3540 controller, please perform the following operations[...]

Linux Drive r Support 6-2 command to make the boot diskette. Insert a floppy disk into the floppy drive and type the command(Example): #dd if=rr3xxx_4xxx-fedora.img of=/dev/fd0 Step 4 Install Fedora Linux Installation steps for Fedora 8 1. Start installing Fedora Linux by booting from the installation DVD. 2. On “ W elcome to Fedora” installati[...]

Linux Driver Support 6-3 the floppy drive and then select “ OK ”. The system will load RR3540 driver automatically. When prompted “ Do you wish to load any more driver disks?” Select “ No ”. 9. When prompted for an update disk source, select fd0 . The installer will read updates from the driver floppy. 10. Continue the installation as u[...]

Linux Drive r Support 6-4 5. Continue the installation as usual. Installation steps for Fedora Core 2 1. Start installing Fedora Linux by booting from the installation CD. 2. On “ W elcome to Fedora Linux ” installation screen, a prompted label “ boot: ” will appear at the bottom of the screen. Just press Enter . 3. When prompted the warnin[...]

Linux Driver Support 6-5 Remove hptiop.ko module on Fedora 6 & 7 & 8 If you installed RR3540 controller, you must remove built-in module from system: # rm –f /lib/modules/‘uname –r‘/kernel/drivers/scsi/hptiop.ko # rmmod hptiop.ko Step 1 Obtain the Driver Module Y ou can extract the module file from the file modules.cgz on the driver[...]

Linux Drive r Support 6-6 kernel using Open Source package for RocketRAID 3540 controller. T o ensure the module has been loaded successfully , you can check the driver status by typing in the command “ cat /proc/scsi/hptiop/x ”, where x is the filename you found under /proc/scsi/hptiop/. Y ou should see the driver banner and a list of attached[...]

Linux Driver Support 6-7 4 - Monitoring the Driver Once the driver is running, you can monitor it through the Linux proc file system support. There is a special file under /proc/scsi/hptiop/. Note: The file name is the SCSI host number allocated by OS. If you have no other SCSI cards installed, it will be 0. In the following sections, we will use x[...]

Linux Drive r Support 6-8 6 - Installing RAID Management Software HighPoint RAID Management Software is used to configure and keep track of your hard disks and RAID arrays attached to RR3540 controller. Installation of the manage- ment software is optional but recommended. Please refer to HighPoint RAID Management Software documents about more info[...]

Linux Driver Support 6-9 1 - Overview The purpose of this document is to provide clear instructions on how to install and use Rocket RAID 3540 Controller on SLES Linux system. 2 - Installing SLES Linux on RR3540 Controller If you would like to install SLES Linux onto drives attached to RR3540 controller, please perform the following operations: Ste[...]

Linux Drive r Support 6-10 can be found on the SLES Linux CD (under /dosutils). Just run it under a command window and follow its prompt. On a Linux system, you can use the “dd” command to make the driver diskette. Insert a floppy disk into the floppy drive and type the command: # dd if=rr3xxx_4xxx-sles.img of=/dev/fd0 Step 4 Install SLES Linux[...]

Linux Driver Support E.g. default=0 timeout=8 title Linux kernel (hd0,1)/vmlinux root=/dev/hda1 acpi=off initrd (hd0,1)/initrd Then reboot the system to make new kernel parameter take effect. Step 2 Install the Driver Module The driver modules are packed in file /linux/suse /[ arch ]-[ version ]/install/update.tar. gz on the driver diskette. The fo[...]

Linux Drive r Support Step 4 Configure System to Automatically Load the Driver Most likely, you will not want to type in “ insmod hptiop ” each time you boot up the system. Y ou can add the driver to the initial RAM disk image to load the driver at boot time: 1. Edit file /etc/sysconfig/kernel and add hptiop module to the line INITRD_MODULES=..[...]

Linux Driver Support 5 - Installing RAID Management Software HighPoint RAID Management Software is used to configure and keep track of your hard disks and RAID arrays attached to RR3540 controller. Installation of the manage- ment software is optional but recommended. Please refer to HighPoint RAID Management Software documents about more informati[...]

Linux Drive r Support 1 - Overview The purpose of this document is to provide clear instructions on how to install and use RocketRAID 3540 Controller on Red Hat Enterprise Linux/CentOS system. Please refer to HighPoint RAID Management Software documents about more information. 2 - Installing Red Hat Enterprise Linux/CentOS on RR3540 controller If y[...]

Linux Driver Support dosutils). Just run it under a command window and follow its prompt. On a Linux system, you can use the “dd” command to make the boot diskette. Insert a floppy disk into the floppy drive and type the command (amd64 driver for example): # dd if=rr3xxx_4xxx-rhel_centos-.img of=/dev/fd0 Step 4 Install Red Hat Enterprise Linux/[...]

Linux Drive r Support Note: 1. The system device mapping order is the same as the order shown in RR3540 BIOS Setting Utility. 2. On some system the LILO boot loader may be installed incorrectly unless you specify BIOS parameters in /etc/lilo.conf. During installation, when prompted “W ould you like to cr eate a boot disk for your system?”, swit[...]

Linux Driver Support Step 2 T est the Driver Module Y ou can test out the module to ensure that it works for your system by changing working directory to the location where hptiop.o resides and typing in the command “ insmod hptiop.ko ”. If you are using a distribution with 2.4 kernel, driver file should be hptiop.o . Sometimes insmod will repo[...]

Linux Drive r Support Then you should inform the system load the module when system boots up with the following command: #echo “modprobe hptiop” > /etc/init.d/hptdriver #chmod 755 /etc/init.d/hptdriver #ln –sf /etc/init.d/hptdriver /etc/rc.d/rc3.d/S01hptdriver #ln –sf /etc/init.d/hptdriver /etc/rc.d/rc4.d/S01hptdriver #ln –sf /etc/init[...]

Linux Driver Support RR3540 driver on an Existing System ”. Overwrite the driver file in the directory “ /lib/modules/`uname –r`/kernel/drivers/scsi/”. #cp –f /tmp/hptiop.ko /lib/ modules/`uname –r`/kernel/drivers/scsi/ 2. If you are using a system installed to RR3540 controller, you can update the driver file in the directory “ /lib/[...]

Chapter 7 FreeBSD Driver Support Contents of this Chapter: 1 - Overview 2 - Installing FreeBSD on the RocketRAID 3540 Controller 3 - Installing the RocketRAID 3540 Driver on an Existing System 4 - Updating the Driver 5 - Installing RAID Management Software 6 - Uninstalling the Driver[...]

FreeBSD Driver Support 1 - Overview The purpose of this document is to provide clear instructions on how to install and use RocketRAID 3540 Controller on a FreeBSD system. 2 - Installing FreeBSD on RocketRAID 3540 Controller If you would like to install FreeBSD onto drives attached to RocketRAID 3540 controller, please perform the following operati[...]

FreeBSD Driver Support On a FreeBSD system, you can use the “dd” command to make the driver diskette. For example, Insert a floppy disk into the floppy drive and type the following command if you are installing FreeBSD versions: # dd if=rr3xxx_4xxx-bsd.img of=/dev/fd0 Step 4 Install FreeBSD 1. Start installing the FreeBSD by booting from instal[...]

FreeBSD Driver Support ok load disk1:hptiop-4.4.ko for FreeBSD 4.5-RELEASE ok load disk1:hptiop-4.5.ko for FreeBSD 4.6.2-RELEASE ok load disk1:hptiop-4.6.2.ko for FreeBSD 4.7-RELEASE ok load disk1:hptiop-4.7.ko for FreeBSD 4.8-RELEASE ok load disk1:hptiop-4.8.ko for FreeBSD 4.9-RELEASE ok load disk1:hptiop-4.9.ko for FreeBSD 4.10-RELEASE ok load di[...]

FreeBSD Driver Support for FreeBSD 5.4-RELEASE ok load disk0:hptiop-5.4.ko for FreeBSD 5.4-AMD64-RELEASE ok load disk0:hptiop-5.4-amd64.ko for FreeBSD 5.5-RELEASE ok load disk0:hptiop-5.5.ko for FreeBSD 5.5-AMD64-RELEASE ok load disk0:hptiop-5.5-amd64.ko for FreeBSD 6.0-RELEASE ok load disk0:hptiop-6.0.ko for FreeBSD 6.0-AMD64-RELEASE ok load disk0[...]

FreeBSD Driver Support for FreeBSD 7.0-RELEASE ok load disk0:hptiop-6.3.ko for FreeBSD 7.0-AMD64-RELEASE ok load disk0:hptiop-6.3-amd64.ko 5. After the driver has been loaded, remove the floppy diskette from the floppy drive. 6. T ype in “boot” and continue the installation as normal. Y ou can refer to FreeBSD installation guide. o k boot Note:[...]

FreeBSD Driver Support 3 - Installing RR3xxx/4xxx Driver on an Existing System If you are currently running FreeBSD and would like to access drives or arrays attached to the RR3xxx/4xxx Controller, you can perform the following steps. Step 1 Copy the Driver Module If you have made freebsd drivers into a diskette, you can insert the driver diskette [...]

FreeBSD Driver Support 7-7 (if you have no other SCSI device, the first device is /dev/da0, then /dev/da1, etc.). Example 1. Load it at boot loader for 5.0 or earlier version: F1 FreeBSD Default: F1 >> FreeBSD/i386 BOOT Default: 0:ad(0,a)/boot/loader boot: BTX loader 1.00 BTX version is 1.01 Console: internal video/keyboard BIOS driver A: is [...]

FreeBSD Driver Support Now you can mount /dev/da0s1e to somewhere to access it. Step 3 Configure System to Automatically Load the Driver Most likely, you will not want to type “load hptiop” each time you boot up the system. Therefore you must install the module and tell the system about it. T o configure system to automatically load the driver,[...]

FreeBSD Driver Support 5 - Installing RAID Management Software HighPoint RAID Management Software is used to configure and keep track of your hard disks and RAID arrays attached to RR3540 controller. Installation of the manage- ment software is optional but recommended. Please refer to HighPoint RAID Management Software documents about more informa[...]

Chapter 8 Mac OSX Driver Contents of this Chapter: Installing the driver and RAID utility 7-8[...]

1 Installing the driver and RAID utility Installing the package 1. Double click the package labeled “ rr3xxx-mac-v120-1 13007.dmg ” to start the installation process (“xxx” refers to the revision of the driver) . This will open the driver and software packag. 2. Double click the “rr3xxx-mac-v120-1 13007.dmg” file to start the installer [...]

Appendix Customer Support[...]

Customer Support If you encounter any problems while utilizing the RocketRAID 3540, or have any questions about this or any other HighPoint product, feel free to contact our Customer Support Department. T roubleshooting Checklist Before contacting our Customer Support department: Make sure the latest BIOS, driver and RAID Software have been install[...]

FCC Part 15 Class B Radio Frequency Interference statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and ca[...]