Honeywell MS2420 manual

MS24 20 Bar C ode Sc anner / Av ery S cale Installation and User’s Guide[...]

Disclaimer Honeywell International Inc. (“HII”) reserves the right to make changes in s pecifications and other information contained in this document w ithout prior notice, and the reader should in all cases consult HII to determine whether any such changes have been made. The in formation in this publication does not rep resent a commitment o[...]

iii T able of Contents Introduction Manual Scope .............................................................................................................................................. 1 Product Overview ........................................................................................................................................ 1 [...]

iv Startup ....................................................................................................................................................... 42 Power - Up Test Mode .................................................................................................................. .............. . 42 Configuration Mode .........[...]

1 Introduction Manual S cope This guide provides an ov erview of the MS2 4 20 bar code scanner/ Ave ry scale operation w ith detailed information about setup and installation. Adobe ® Acrobat ® Pr oduc t O ver vi ew versions of the user's manual s are also available for download from www. honeywellaidc. com. Honeywell’s MS2 4 20 s canner/ [...]

2 Base Ki t Components Part # Descrip tion MS2420 - 105Az MS2420 Scanner/Avery Scale z D Diamonex Horizontal W indow S Sapphire Horizontal W indow 00 - 02407 M etroSelect ™ 00 - 02034 Configuration Guide MS2xxx Stratos ™ 00 - 05312 Series Configuration Addendum MS2420 Scanner/Avery Scale Installation and User’s Guide Guides also available for[...]

3 Optional Accessories Part # Desc riptio n Optional Remote Scale Di splay 46 - 00248 Remote Scale Display ( lb. ) 46 - 00249 Remote Scale Display (kg) Figure 1 . Optional Remote Scale Display Di mensions Figure 2 . Optional Remote Scale Display C ontrols (46 - 00248 lb, 46 - 0024 9 kg) Specifications are subject to change without notice.[...]

4 Replacement Parts Part # Desc riptio n Caution W indow types (Diamonex and Sapphi re) are not interchangeable due to la ser safety and/or scanner performance differences. To change window type, the scanner must be returned to the m anufacturer for reconfigur ation. 46 - 00232 Vertical W indo w 46 - 00233 Diamonex Pl atter - F ull Size 46 - 00296 [...]

5 General Precautions The following are s ome general precautions to r emember when handli ng the MS 2 4 20 s canner/Avery s cale . Do Not Turn the unit upsi de down with the platter i n place. Do N ot Press on the wi ndow in the replacement platter or the vertical window fr ame. Pl at ter Rem ova l No hardware or tools are re quired to remove the [...]

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7 MS2 4 20 Scanner/A very Scale Design Specific ations Opera tional Light Source: VLD 650 nm Peak Laser Power: < 1.5 mW Embedded Laser: Max Optical Power: 10 m W W avel ength: 650 nm Horizontal Depth of Field: 0 mm - 100 mm (0 "- 4" ) for 0.33 mm (13 mil) Ba r C ode Vertical Depth of Field: 0 mm - 216 mm ( 0"- 8.5 " ) for 0.3[...]

8 Scale Capacities Capacity: kg unit 15 kg lb. unit 30.0 lb. Minimum Increment: kg unit 0.005 kg lb. unit 0.01 lb. Maximum Static W eig ht : kg unit 75 kg lb. unit 150 lb. Adjustments required: Calibration is required for scaled units. Electrical Voltage Supply: 4 A @ +5V / 0.8 A @ +12V Operating Power: 11.2 W atts Standby Power: 4.0 W atts Operati[...]

9 Base M odel Charact eristi cs Components Figure 7. MS2 4 20 Components[...]

10 Components It em No. Description of It em in Figure 7 1 Scale Zero Button (s ee pag e 43 ) 2 Amber LED, Scale Zero Indi cator (see page 43 ) 3 Vol ume/Tone Multi - Function Button (see page 41 ) 4 Blue LED Indicators (see page 34 ) 5 Photocell W indow 6 Speaker 7 High Impact W indow Frame/Vertical Window (Laser Aperture) 8 Finger Recesses for Li[...]

11 Dimens ions Figure 8 . MS 2 4 20 Dimensions Conne ctor Panel Figure 9 . MS 2 4 20 Connector Panel Specifications are subject to change without notice.[...]

12 Caution a nd Serial Num ber Label s F ig ur e 10 . MS2 4 20 Label Locations (Top) and Examples (Bottom) Caution: To maintain compliance wi th applicable standards, all circuits connected to the i mager must meet the re quirements for SELV ( S af et y E xt ra L ow V oltag e) according to EN/IEC 60950 - 1. To maintain compliance w ith standard CSA[...]

13 Installat ion Quick Inst alla tio n Ou tline The following is a quick preview of the steps required for f irst time installations. Each item is discu ssed in detail later in this section.  Determine clearance, ventilation and service access requiremen ts.  Determine checkout counter layo ut taking into account package flow, cable routing a[...]

14 Service A ccess W hen routing and installing the cable(s) and power supply, make sure to leav e access that these components may be swapped easily without the need to remo ve the unit from the chec kout counter . W hen ch ang i ng t h e S tr at os S W AP optics engine m odules, re moving the unit completely f rom the check out counter is recomme[...]

15 Unpacki ng the Unit 1. Make sure the shipping box is topside up be fore opening. 2. Remove the accessories box and chec k the box’s content for the f ollow ing items.  Product Manuals  Power Supply  Communication Cables  Remote Scale Display (Optional) 3. Carefully remove the platter and s tore it in a safe l ocation until the unit[...]

16 MS2 4 20 Package Warning All hardware securing the scale a rms during shipping must be remov ed or the scale w ill not function! Figure 14 . * Do not discard instructions and sh ipping hardware! These items must be rei nstalled if the unit is going to be shipped . Install ing the Unit in the Counter Before starting t o mount the MS2420 determine[...]

17 MS2 4 20 Mounting Diagram Figure 15 . MS 2 4 20 Mounting Diagram Specifications are subject to change without notice.[...]

18 Cable Installation (Interface Specific) RS232 The following st eps describe how to properly install the cables for an RS232 scanner application . T he scanner/ A ver y scale must then b e co nf i gured to m atch the host’s RS232 parameters. Cable installation alone does not guar antee that the scanner will communicate properly with the host sy[...]

19 Cable Installation (Interface Specific) RS232 11. Configure the MS2420 scanner to match t he host system ’ s RS232 parameters . Note: Refer to t he MetroSelect Configuration G uide ( PN 00 - 02407x ) under Section G : RS2 32 f or enabling RS232 Mode (scan the recall de faults bar code first) . Refer to t he MS2xxx Stratos Se ries Configuration[...]

20 Cable Installation (Interface Specific) Full Speed USB The following steps describe how to properly install the cables for a Full Speed USB scanner application. The scanner/ A ver y scale must then be configured to matc h the host’s USB parameter s. Cable i nstallation alone does not guarantee that the MS2420 scanner wi ll communicate properly[...]

21 Cable Installation (Interface Specific) Full Speed USB 10. Configure the MS2420 scanner to match the host system’s USB para meters. For Single Cable Applications: The IBM OEM Full Spee d USB English and M etric bar codes are located i n the MS2xxx Stratos Series Configuration Addendum ( PN 00 - 02034x) under Scanner Configuration Bar Codes: Si[...]

22 Cable Installation (Interface Specific) Full Speed USB xx** Specifies international connection. See the Ba se Kit Components and Optional Accessories section of this guide fo r a complete listing. See Power Source caution sta tement located on page 12 o f thi s manual. Figure 17 . USB Cable Installation Schematic[...]

23 Cable Install ation (I nt erface Specific) RS485 The following steps describe how to properly install the cables for an RS485 scanner application. The scanner/ A ver y scale must then be configured to matc h the host’s RS485 parameters. Cable installation alone does not guar antee that the MS2420 scanner will communicate properly w ith the hos[...]

24 Cable Installation (Interface Specific) RS485 10. Configure the MS2420 to ma tch th e host system’s RS485 para meters. For Single Cable Applications: The IBM 3rd Generation 46xx, English and Metric bar codes are loca ted in the MS2xxx S tratos Series Configuration Addendum ( PN 00 - 02034x) under Scanner Configuration Bar Codes: Single Cable P[...]

25 Cable Install ation ( Secondary Scanner ) The following steps describe how to properly install the cables betw een a secondary scanner and the MS2420 . Th e MS2420 and the secondary scanner must then be configured to communicate properly. Ca ble ins t allation alone does not guarantee that the MS2420 will communicate properly w ith the host syst[...]

26 Cable Install ation ( Secondary Scanner ) † See Aux power notes Er ror! Bookmark not defined. . See Power Source caution sta tement located on page 12 o f thi s manual. Figure 19 . Secondary Scanner Cable Installation Schematic[...]

27 EAS Deactivation S W 1 and S W 2 a re the swi tch banks inside the Check p oi nt d evice that set the deactivation range. The following is a list of Check p oint recommended sw itch bank settings. Checkpoint Recommended Switch Bank Settings SW 1 SW 2 Switch 1 and 6 ON Switch 1 and 6 ON Switch 2, 3, 4, and 5 OFF Switch 2, 3, 4, and 5 OFF All MS24[...]

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29 Scanner Op eration Scan Zone Figure 22 . Checker - Side (13 mil) Figure 23 . Horizontal Left/Right (13 mil) Specifications are subject to change without notice . Typical Scan Zones shown .[...]

30 Scan Zone Figure 24 . Hor izontal Direct ( 13 mil) Figure 25 . Vertic al Direct ( 13 mil) Specifications are subject to change without notice . Typical Scan Zones shown.[...]

31 Wake Act ivation Are a (Photocel l LED Output) The MS2420 scanner’s de fault power save mode † 39 is Dual Action Pow er Save Mode #2 (see pa ge ). T his power save mode turns the l aser OFF after a confi gured period of non - use then turns the motor OFF after thirty - minute interval s. Any movement detected by the photocell in the activ at[...]

32 Changing the Wake Ar ea Sensiti vity Level (Photoc ell LED Range Adj ust) The MS2400 Series bar code scanne r wake area sensitivity l evel can be set to the end user s preference by scanning one of the Phot ocell Sensitivity adjustment bar codes below . ³ 2 2 1 2 0 0 ³ 2 2 1 2 1 0 ³ 2 2 1 2 2 0 ³ 2 2 1 2 3 0 * MS2400 Series Bar C ode Scanner[...]

33 Audible Indicator s W hen in operation th e MS2420 scan ner provide s audible feedback that indi cates the status of the unit and the current scan. Eight settings are av ailable for the tone o f the beep (normal, six alternate tones and no tone) plus thr ee volume settings. To change the tone or volume, ref er to t he Changing the Beeper Tone an[...]

34 Visua l Ind icato rs The blue LED is located near the bottom cor ner of the vert ical output window on the M S2420 . W hen the scann er is ON , the flashing or constant, illumination of the LEDs i ndicates the status of the scanner and the current scan. There is an additional amber LED next to the scale z ero symbol on all M S2420 scanner models[...]

35 Fail ure Modes One Razz berry Tone This indicates that the scanner has ex perienced a laser subsystem failure. The scanner wil l try up to thr ee times to correct the failure condition. I f the laser subsystem continues to fail, that subsystem (horizontal or vertical) will be shut down and an er ror indication will be shown on the Diagnostic Ind[...]

36 Diagnost ic I ndicator Displa y Th er e is a t wo - digit error code display located under ho rizontal output window near the vertical output window (see f igure below) . Figure 28 . Error Cod e Display (Optional Product Roll Bar S hown) The following is a list o f possible error codes and their meanin gs. Some e rrors will require immediate sca[...]

37 Diagnostic Indicator Displ ay Error Code Description 09 COPROCES SOR COMMUNICAT ION ERRO R – Th e main microprocessor is not communicating with the interface coprocessor. The inter face coprocessor may be in a fault condition with the host or just not able to respon d. This error may appear when the scanner is co nfigured for USB or RS485 inte[...]

38 Diagnostic Indicator Displ ay Error Code Description 25 LASER #2 (RIG HT HORIZONT AL) HIGH CURRENT W ARNING – The laser in the vertical scanning subsystem is drawi ng excessive current. This could be a w arning for a future total failure. Have the unit checked at an authorized service center w hen convenient. 26 LASER #3 ( LEF T HOR IZ ONTAL )[...]

39 Power Save Modes Th e MS 2 4 20 has f ive config urable power save m odes. Refer to the M etroSelect Con figuration Guide f or additional information on Power Sav e Modes. 1. Blink Power Save M ode: Blinks the laser OFF & O N after a conf ig ur ed period of non - use. W hen the scanner recogniz es a bar code it w ill exit the Blink mode. 2. [...]

40 Beeper O ptions and Button Funct ions Changing the Beepe r Tone Beeper tones may be conf ig ur ed incrementally using the follow ing bar code. The new tone will be heard followed by a short pause. Two more new tones will be heard signi fying the new setting has been stored in memory. The silent (no beep) tone is also selectable. ³ 9 9 9 9 7 5 N[...]

41 The Multi - Function Button Figure 29 . The Multi -F unction Button Changing the Beeper Volume A short (<3 second) depression and the beeper volume wil l change. The new v olume will be heard. The silent (no beep) volume is also selectable. Placing the Unit in Laser & Motor Off Po wer Save Mode Long (>3 seconds) depression The Laser &a[...]

42 Startup W hen the scanner first receives power, the blue LED w ill turn on and the scanner will beep once . The scanner is now ready to scan. Power- Up Test Mode W hen a MS2420 scanner is first powered up, it cycles throu gh a number of sel f - tests before starting normal operation. If there are a ny initial failures during thi s sequence of te[...]

43 Scale Opera ti on Scal e Zeroing After the unit has been o fficially calibrated (see page 44) the scale can be re - zeroed by pressing the scale zeroing button on either the unit o r on the remote display stand. W he n t he s cal e i s at zer o t he amber LED will be illuminated. Figure 33 . The scale zero but ton on scanner/scale. Figure 34 . T[...]

44 Cali bration The scanner/scale must be calibrated i f:  it is a fir st time insta llation  the scale cannot be re - z eroed  the calibration verification tests indicate errors  there is a c hange in the units of measure [i. e. from pounds (lbs.) to kilograms (kg)]  if the scale load cell has been replaced  the calibration seal [...]

45 Primi ng the Scale for Calibrati on (lbs. or kg) P rime the scale before star t ing either method of calibration . Note: Calibra t e the scanner/scale after the unit is installed in the checkout countertop. It is important to use the correct certified (lb. or kg.) field weight set when c alibrating the scale. 1. Check the platter to ensu re that[...]

46 Scal e Calibrati on Procedur e (lbs. or kg) with Remot e Displa y 1. Temporarily Remove the platter and place it in a s afe location. Note: It is the responsibility of the owner of the scale to confirm compliance with the relevant Weights and Measures statutes and regulations applicabl e in your area by checking with the appropriate government a[...]

47 Scal e Calibrati on Procedur e (lbs. or kg) with Remot e Displa y 4. Enter full service access mode. Pow er down the uni t if necessary. Press and hold dow n the Calibration push button then pow er up the scanner/scale. Release the Calibration pu sh button . Figure 39 . Entering Full Servi ce Access Mode See Power Source caution sta tement locat[...]

48 Scal e Calibr ation Pr ocedure (lbs. or kg) with Remote Dis play 7. Make sure there is no l oad on the s cale platter. 8. Calibrate a zero load. Pre ss t he r ight ar ro w ( ►) button once when the remote display reads CAL 1 and there is no load on the scale platter. Figure 42 . 9. Place a half load (15 .00 lbs. or 7.500 kg) on the center of t[...]

49 Scal e Calibrati on Procedur e (lbs. or kg) with Remot e Displa y 12. Remove the remainin g half load from the scale then press clear (C). The message done w ill flash briefly on the display. Figure 46 . 13. Exit calibration mode. Pr ess and hold the test but ton for at least 3 second s then release. With no load on the scale the display should [...]

50 Bar Code Ca libration Pr ocedur e without Remote Display The following calibration procedure can be used w hen the remote scale display i s not prese nt. This procedure requires that the scanner/scale have a s oftware serial number o f 15001, or greater. The beeper volume swi tch is used to advance to the next stage of calibration and the LED di[...]

51 Bar Code Ca libration Pr ocedur e without Remote Display 4. Enter the scale pro gram mode. Power down the unit and slide the scale p rogram swi tch to the program position. If the system is a dual cable system, disconnect the host to scale RS232 cable from the unit. Figure 50 . Entering the Scale Program Mode 5. Reinstall the platter and pow er [...]

52 Bar Code Ca libration Pr ocedur e without Remote Display 7. Make sure there is no l oad on the s cale platter. The blu e LED w ill be used to indicate the cu rrent step in the calibration process. 8. Calibrate a zero load. The blue LED w ill blink once periodically. W ait 8 to 10 seconds for scale s tability then press the beeper v olume switch [...]

53 Bar Code Ca libration Pr ocedur e without Remo te Display 11. Remove half of the load and center the re maining load. The blue LED will blink four t imes periodic ally. W ai t for scale stability, and then press the beeper v olume switch once. The beeper will beep 4 times indicating that the Cal 4 v alue has been stored. Figure 56 . 12. Remove t[...]

54 Cali bration Veri fication U.S. Pounds (lbs.) The following tests verify if the scale's Calibra tion is accurate. For Kilogra ms see instructions starting on page 55 . Note: Th e following tests are based on a 2 - digit accuracy setting for poun ds.  Increasing Load T est  Shift Test  Decreasing Load T est  Return to Zero Test I[...]

55 Cali bration Veri fication Kilograms (k g) The following tests verify if the scale's Calibra tion is accurate. For US Pounds see instructions starting on page 54 . Note: The following tests are based on a 3 - digit accuracy setting for kilogr ams.  Increasing Load T est  Shift Test  Decreasing Load T est  Return to Zero Test Inc[...]

56 Security Seal Installation Note: The certification of the weighing mechanism of the scale ve rsion of this scanner is subject to federal, state and local Weights and M easures statutes and regulations and can only be performed by authorized government agencies and/or their duly registered agen ts. Each time the scale or weighing mechanism is cal[...]

57 Wire Se curity S eal ( Seal C onv ersion K it 46 - 0023 9 ) 1. Temporarily remove the platter and place it in a s afe location. 2. Install the calibration switch/button cover. 3. Secure the cover in plac e with the flat head Phi llips screw provided. 4. Thread the wire through the hole in the tab that p rotrudes through the calibration switch/bu[...]

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59 Main tenance Horiz ontal Scan Window Re placeme nt Figure 65 . Pla tter /Ho rizontal Scan Window Replacement * See replacement parts on page 4 .[...]

60 Dail y Maintenanc e Smudges and dirt on the unit’s w indow can interfere wi th the unit’s performance. If the horizontal or vertical output windows require cleaning, use only a mild glass cleaner containing no ammonia. When cleaning the window, spray the cleaner on to a lint free, non - abrasiv e cleaning cloth then gently w ipe the window c[...]

61 T roubleshoo ting The following guide is for re ference purposes only. Contact a customer se rvice representative to preserve the limited warranty terms. Symptom Possible Cause(s) Solution All Interfaces No LEDs, beep or moto r spin. No power is being s upplied to the scanner. Check the transformer, outlet and the pow er strip. Make sure the pow[...]

62 Symptom Possible Cause(s) Solution All Interfaces The unit scans a bar co de, but locks up a fter the first scan (the blue LED stays on). The scanner is configured to support some form of host handshaking but is not receiving the signal. If the scanner is setup to suppor t ACK/NAK, RTS/CTS, XON/XOFF or D/E, veri fy that the host cable and host a[...]

63 Symptom Possible Cause(s) Solution RS232 Only The unit powers up OK and scans OK but does not communicate properly to t he host. The com port at the host is not working or is not configured properly. Check to make sure that the baud rate and parity of the scanner and the com munication port match and th e pr og ram is loo king f or RS232 data. T[...]

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65 Scanner an d Cabl e T erminations Scanner Pinout Connecti ons The MS2420 scanner terminates to 10 - pi n modular jacks located on the bottom of the unit. The se rial number label indicates the model number and i nterface of the scanner. EAS DC Power Figure 66 . Connector Layout Pin Function Pin Function 1 EAS In 1 No Connect 2 EAS Out 2 Ear th G[...]

66 Scanner Scale Pinout Conne ctions There are four additional 10 - pin modular jacks located on the bot tom of the o f the MS2420 scanner models that may be used for an i ntegrated scale application and the use of a remo te display. Note: Please keep in mind that every application is uniq ue. The use of these connections depends on the specificati[...]

67 Cable Connector Configur ati ons RS232 Interface Cable , PN 57 - 57210x -N-3 Pin Function ** 9- Pin D - Type Connector 1 No Connect 2 RS232 Transmit Out put 3 RS232 Receive Input 4 DTR Input 5 Power/Signal Ground 6 DSR Out put 7 CTS Input 8 RTS Output 9 No Connect Full Speed USB Cable , PN 57 - 57201x -N- 3 or PN 57- 57227x -N-3 Pin Function ** [...]

68 Cable Connector Configur ati ons Aux Port Configuration Cable* PN 57 - 57008x -N-3 Pin Function ** 9- Pin D - Type Connector 1 No Connect 2 Output fr om Scanner 3 Input to Scanner 4 No Connect 5 Ground 6-9 No Connect RS232 LSO/AUX Cable PN 57 - 57099 x-3 or P N 57 - 57099x -3- 12 Pin Function † 10 - Position Modular Plug 1 Signal Ground 2 RS23[...]

69 Regulatory Compliance Safety ITE Equipment IEC 60950 - 1 Second Ed itio n EN 60950 -1 Second Edition Laser Laser Class 1: I EC 60825 - 1: Second Edition 2007 , EN 60825 - 1: Second Edi tion 2007 Caution Use of controls or adjust ments or performance of procedures other than those specified herein ma y result in hazardous laser light exposure. Un[...]

70 EMC Emissio ns FCC Part 15, ICES - 003, CISPR 22, EN 55022 Immunity CISPR 24, EN 55024 Note : Immunity performance is not guaranteed for scanner cables greater than 3 meters in len gth when fully extended. Changes or modifications not expressly approved by the party responsible for compliance could voi d the user’s authority to operate the equ[...]

71 A ttenzione Questo e’ un prodotto di classe A. Se usato in v icinanza di residenz e private potrebbe causare interferenze radio che potrebbero richiedere all’utilizzatore opportune misure. A ttenti on Ce produit est de classe “A”. Dans un environne ment domestique, ce produit peut être la cause d’interfére nces radio. Dans ce cas l?[...]

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73 Limit ed Warr anty Honeywell International Inc. ("HII") warrants its products and op tional accessories to be free from de fects in materials and workmanship and to conform to HII’s published specifications applicable to the produ cts purchased at the time of shipment. This warranty does not cov er any HII product w hich is (i) impro[...]

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75 Index A AC .......................................................... see power amber LED ........................................ see indicators application ........................................................... 36 audible ............................................... see indicators AUX ...................................................[...]

76 power ................... 2, 7 , 8 , 13 , 14 , 18 – 2 4, 61 , 65, 66 power sav e .................................................... 39, 41 protocols .............................................................. 42 R razzberry tone ............................................... 33, 35 regulatory compliance ..................................[...]

77 C ustomer S upport Technical Assistance If you need assistance installing or troubleshooting your device, please contact us by using one of the me thods below: Knowledge Base: www .hsmknowledgebase.com Our Knowledge Base prov ides thousands of immediate solutions. I f the Knowledge Base cannot h elp, our Technical Support Portal (see below ) pro[...]

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Honey w ell Scanning & Mobilit y 9680 Old Bailes Road Fort Mill, SC 29707 www.honeywellaidc.com 00 - 05312 Rev E 10/12[...]