HP (Hewlett-Packard) 1000 manual

HP Bu sines s Inkj et 1000 Se r i e s Pr inter User’s Guide[...]

HP Bu sine s s Inkj et 1000 S er i e s Pr int er Us er ’s Gui de F irst editi on: 04/200 5[...]

Copyr ight Infor mation © 2005 Cop y ri ght Hew lett-P ac k ard De v elopment Com pany , L .P . Repr oduct ion , adaptatio n or tr anslation w ithout pr io r wr itten per mission is pr ohibited, e x cept as allow ed under the cop yr ight l aws. The info rmati on contained her ein is subj ect to c hange witho ut notice . The onl y war r anties f or[...]

Contents Conten ts 1 Getting started Finding other resources for product info rmation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Learning about printer configu rations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Understanding the printer parts and fun[...]

2 Contents Cleaning the printhead contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Aligning the printheads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Replacing the printheads . . . . . . . . . . . . . . . . . . . . . [...]

Finding other resources for product information Getting started 3 1 Get ting started Thank y ou for buy ing the prin ter . T his guide pr o v ides detai ls about ho w to set up y our pr inter , how to perform simple pr inter t asks, and ho w to r esol v e pr inter pr oblems. F inding other r eso ur ces f or pr oduc t inf or mati o n Y ou can obtain[...]

Getting started 4 L ear ning a bout pr inte r conf igur ati o ns This pr inter is a f our -color Inkjet pr inter that prints up to 2 3 pages per minute (ppm) in monochr ome (black and white) and 18 ppm in color in Dr aft mode. The pr int er includes thes e featur es. • P aper handling. This model includes a standar d input tr a y (T ra y 1) that [...]

Understanding the printer parts and functions Getting started 5 Pr inting suppli es ar ea 1. Printhead latch. The pr inthead latc h pr o v ides access f or installing or r emo v ing pr intheads fr om their color -coded slots. 2. Printheads. Eac h pr inthead must be placed in its color-coded slot . 3. Ink cartridge s. E ac h ink cartridge mus t be p[...]

Getting started 6 Bac k v i e w 1. USB connec tor . 2. Po w e r i n p u t . 3. Auto-du plex unit . 4. Rear-access panel. 1 4 3 2[...]

Connecting the printer Getting started 7 C onnec ting the pr inter Y our pr inter supports local pri nting using a USB cable . (U SB cables ar e sold separ atel y . T o order , see HP supplies and accessor ies .) Y ou can shar e the print er in these w ay s: • Y ou can use a simple for m of networ king, kno wn as locally shar ed networ king, if y[...]

Getting started 8 2. Insert the Starter CD into the CD dri ve . The CD menu runs au tomaticall y . If the CD menu does not run automatically, click Start , click Run , and in the co mmand line box, type the letter of yo ur computer’s CD drive followed by :AUTORUN (for example, type D:AUTORUN ). 3. On the CD menu, c li ck Install Printer Dri ver[...]

Connecting the printer Getting started 9 Shar ing the pr inter on a locall y shar ed net w or k (W indo w s) In a locally shar ed networ k , the prin ter is connected dir ectl y to the USB connector of a selected computer (know n as the serv er ) and is shared b y other computer s (cli ents). Use this configur ati on only in small grou ps or when u[...]

Getting started 10 C onnec ting dir ectl y using a U SB cable (Mac O S) Install the softwar e fi rst , and then connect the pr inter to the computer . Y ou can share the prin ter w ith other Mac OS user s when y ou are finished , if y ou want . T o connect using a U SB ca ble 1. Insert the Starter CD into the CD-ROM dr iv e . 2. Double -cli ck the [...]

Uninstalling the printing system software Getting started 11 Uninst alling the pr inting s y s tem s o ft w ar e Use the follo w ing steps to uninstall the pr inting s y st em softwar e . Uninst alling so ftwar e f or W indo ws (all v er sio ns) 1. Close an y r unning applicati ons. 2. F r om the Start m enu , open the Contr ol P anel . 3. Double -[...]

Getting started 12 Making copi es o f the s o ft w ar e The St arter CD contains a utility that lets you cop y the prin ter softwar e on to disks, or to c r eate c ust om installatio ns, w hic h is a task usuall y performed b y s y stem administr ator s. Whe n y ou run the Installer , select Customiz ation Utility to copy disks. Y ou can also us e [...]

Using the pr inter Selecting print media 13 2 Using the pr inter In this section y ou will learn ho w to use the pr inter dr i v er to c hange print er settings and to perform basi c prin ter tasks . Y ou w ill also lear n about the spec ial media that y ou can use w ith the pr inter and h o w to prin t on that media . Se lec ting pr int media Befo[...]

Using th e prin ter 14 Under s tanding spec if i cati ons f or supported media This secti on pr o v ide s infor mation r egar ding the si z es, types, and w ei ghts of media that the prin ter supports. Unders tanding supported si z es The foll o w ing table pr o v ides detai led informati on about the si zes and types of media y ou can use w ith ea[...]

Using the pr inter Selecting print media 15 Unders tanding supported media types and w eights This table pr ov ides inf ormati on r egar ding the types and we ights of media that eac h paper path can accept and the maximum capac ity that each path can hold. Se tting minimum mar gins The doc ument margins mu st match (or e x ceed) these minimum marg[...]

Using th e print er 16 NO TE : When y ou ar e using an optional aut o -duplex unit , the minimum top and bottom margin must match or e x ceed 0.46 inch or 11.7 mm. Media Left margin Right margin T op mar gin Bottom margin Lette r , legal, e xec utiv e , banner (letter ) 0.2 5 inch (6.4 mm) 0.2 5 inch (6.4 mm) 0.12 inch (3.0 mm ) 0.5 0 inc h (12 .7 [...]

Using the pr inter Loadi ng me dia 1 7 L oading media This secti on contains ins truc tions f or loading media into T ra y 1. To l o a d Tr a y 1 1. P ull the tr ay out o f the printer b y g ra sping under the fr ont of the tr ay . 2. Raise the output tr ay . 3. If the media is too long, mov e the latch on the f r ont of the tr ay t o the ri ght an[...]

Using th e prin ter 18 Pr inting using the P CL 3 pr inter dr i v er In most situations, y ou will pr obabl y pr int doc uments using the prin ter dri ver . Although spec if ic opti ons vary depending on the application y ou ar e using , y ou can usually gain access to the pr inter dr i ver by clickin g Fi l e and then cli cking Print i n the appli[...]

Using the pr inter Changing printer settings 19 C hanging pr inter se ttings The pr inter dr iv er stor es the def ault pr int settings fo r most applicati ons. Y ou need to change these settings when y ou print on medi a of differ ent siz es or types . Y ou can change pr int settings f or a single document fr om the applicati on that the document [...]

Using th e prin ter 20 T o set the defa ult media type NO TE : Use this pr ocedur e to set the default medi a type to Auto matic . 1. Gain access to the default pr inter settings as desc r ibed abo v e . 2. On the P aper or P aper/Q uality tab, sele ct Automatic in the T ype is box and c li ck OK . F or best pr inting r esults, still select the typ[...]

Using the pr inter Performing printer tasks 21 P erfor ming pr inter tasks In this section , y ou can f ind infor mation about ho w to send documents to prin t , ho w to prin t on speci al media, and ho w to pr int on medi a of use r -def ined si z e. Cance ling a pr int job Y ou can cancel a prin t job in these w ay s: • Pres s the (cancel butto[...]

Using th e prin ter 22 P er f or ming man ual du ple x ing If you w ant , y ou can duplex man ually . If y ou hav e instal led an optional auto-duplex unit , leav e it in place . Y ou w ill c hoose manual duple x ing in the pr inter dr i v er . T o per fo rm manual duple xing (W indo ws) 1. Load the appr opr iat e paper in T ra y 1. 2. On the Fi l [...]

Using the pr inter Performing printer tasks 23 P er f or ming au tomati c du ple x ing When pr inting is complete on one si de of the paper , the pr inter holds the pa per and pauses w hile the ink dri es . Once the ink is dr y , the paper is pulled back into the pr inter and the second side of the paper is prin ted . When pr inting is complete , t[...]

Using th e prin ter 24 Pr inting photogr aphs Y ou can pr int ph otogra phs fr om y our digit al camera f r om a so ftwar e applicati on suc h as HP Photo Prin ting Soft ware . Use B est mode to prin t photogr aphs . In this mode, pr inting tak es longer and mor e memory is requir ed fr om y our computer . Remo v e each sheet of media as it pr ints[...]

Using the pr inter Printing on special media 25 Pr inting on spec i al medi a This secti on pr o v ide s infor mation about h ow to pr int on media suc h as en v elopes, post car ds, and transpar enci es. Pr inting on en v elopes and car ds Y ou can pr int en vel opes and cards fr om T r a y 1. Cards mu st be at least 3 by 5 inc hes ( 7 6.2 b y 12 [...]

Using th e prin ter 26 Pr inting on tr ans par enc ie s Y ou can pr int tr anspar enc i es fr om T r ay 1. F or bes t r esults, use HP Premium P lus Inkj et T ranspar enc y F ilm , whi ch is spec ificall y designed to w ork w ith the pr int er , or other tr anspar ency f ilm that is designed for inkjet pr inter s. T o load transpar enc ie s 1. Remo[...]

Using the pr inter Printing on special media 27 Pr inting on c u s tom-si z e medi a Y ou can pr int c ustom-si ze media f r om T ra y 1. When y ou want to pr in t on cu stom-si z e me dia , y ou need to adjus t the length and wi dth guides in the tr a y , and , if necessary , extend the tr a y si z e to acc ommodate larger media . • Use T ra y 1[...]

Using th e prin ter 28 T o print c ustom-si z e media (Mac O S) 1. On the Fi l e m enu , c lic k P ag e Setup . 2. In the Setting s pull-dow n menu , clic k Custom P aper Size . 3. Click New . 4. In the Name bo x , type a name for this c ustom page si z e. 5. In the Widt h and Height bo xe s, type the dimensions and set the mar gins, and then c lic[...]

Using diagno sti c tools Using the Toolbox 29 3 Us i n g d iag nost ic to ols HP pr ov ides sev er al sources of help for y ou when y ou need inf ormati on about the pr inter or when y ou need help so lv ing a printer problem. Using the T oolbo x The T oolbox , w hic h is av aila ble only to W indo ws u sers , pr o v ides st atus and maintenance in[...]

Using diagnostic tools 30 Inf or mati on tab The Information tab lets you r egiste r the pri nter , check for a ne w pri nter dr i v er , vie w pr inter har dwar e and prin thead health infor mation , and gain access to an online ink usage page for yo ur prin ter . It also g i ve s you acces s to help infor mation about u sing the printe r , tr oub[...]

Using diagno sti c tools Using HP Instant Support 31 Using HP Inst ant Support HP Instant Su pport is a W eb-based tool that pr ovi des y ou w ith pr oduct-spec if ic serv i ces, tr oublesh ooting tips, and inf ormati on about y our pr inter's ink and media usage (using m yPr intMileage). With this infor mation , y ou can diagnose and sol v e [...]

Using diagnostic tools 32 NO TE : myPr intM ileage W eb pages are d y namicall y cr eated. Do not bookmark this page. Instead , open the T oolbox and on the Information tab, c li ck the m yPrintMileag e button. Y ou can enable and disable m yPrintM ileage at any time b y r ight-c lic king the myPrintMileag e Agent ico n on the taskbar and clic king[...]

Using diagno sti c tools Using H P Web Jet admin 33 Using HP W eb Jetadmin HP W eb Jetadmin is a W eb-based s y stem administr a tion tool that allo w s r emote installati on and management of network ed per ipher als fr om a W eb br o ws er . It enables netw ork administr ators to configur e net wor k pr inter s, manage prin ter featur es, and mon[...]

Using diagnostic tools 34[...]

Maintaining and tr ouble shooting Maintaining ink cartridges and printheads 35 4 Maintaining and tr ouble shooting This secti on pr o v ide s infor mation about maint aining the prin ter and tr oubleshooting common pri nter pr oblems, such as paper j ams and poor quality printing . • If you kno w you need to r eplace an ink cartri dge or prin the[...]

Maintaining and troubleshooting 36 T o replace an ink cartr idge 1. T urn the pr inter po wer on , and then lift the pr inting su pplies co v er . 2. Remo v e the ink cartridge that r equir es r e placement by gr as ping it between y our th umb and for ef inger and pulling it firml y to w ar d y ou . 3. Insert the new ink cartri dge into its ow n c[...]

Maintaining and tr ouble shooting Maintaining ink cartridges and printheads 37 Chec king the pr intheads If the T oolbox is inst alled on a computer r unning Windo ws, y ou can c heck the health of the pri ntheads. R eplace the pr intheads w hen pr int quality degr ades. Y ou can also c heck the quality by pr inting a pr inter confi gurati on page [...]

Maintaining and troubleshooting 38 T o clean the pr intheads f r om the HP Inkj et Utility 1. Open the HP Inkjet Utility . 2. Click Clean and follow the instr ucti ons on the scr e en. T o per fo rm a le vel 1 pr inthead cleaning at the contr ol panel 1. Pres s and hold do wn the (pow er but ton). 2. While holding dow n the (pow er but ton), press [...]

Maintaining and tr ouble shooting Maintaining ink cartridges and printheads 39 Cleaning the pr inthead con tac ts T o find out whi ch pr intheads ar e compatible w ith y our pr inter , see F inding supplie s part numbers . If lines or dots are sti ll missing fr om pr inted te xt or gr aphi cs after y ou hav e cleaned the pri ntheads, the pr inthead[...]

Maintaining and troubleshooting 40 7. If some re sidue r emains, sli ghtl y moisten the s wab w ith distilled , fi lter ed , or bottled water and con tinue wip ing until the con tacts ar e clean. CA UT ION: A v oi d using tap w ater or alcohol , wh ic h could damage the printheads. 8. After cleaning , place the pri nthead on a sheet of paper or pap[...]

Maintaining and tr ouble shooting Maintaining ink cartridges and printheads 41 Ali gning the pr intheads Whene ver y ou r eplace a pr inthead , the pr int er automati cally aligns the pr in theads for the best possible quality . Ho w e ver , if the appearance of y our pri nted pages indicate s that the pr intheads ar e misaligned , y ou can ali gn [...]

Maintaining and troubleshooting 42 R eplac ing the pr intheads Y ou do not hav e to r ep lace all four pr intheads when one needs to be r eplaced. Only r eplace the color of printhead indi cated . Y ou can chec k the status of the pr intheads fr om the T oolbox. Y ou can also check the pri nter contr ol panel to see if a prin thead needs to be repl[...]

Maintaining and tr ouble shooting Calibrating color 43 C alibr ating color The pr inter a utomaticall y calibr ates color w hen y ou change a pr inthead . Calibr ate color manuall y , as descr ibe d her e , when y ou ar e not satisfi ed w ith the appear ance of the colors. If y ou ar e running Windo w s, calibr ate c olor fr om the T oolbox . If yo[...]

Maintaining and troubleshooting 44 C lear ing jams If the print media is j ammed in the printer , follow thes e instruc tio ns to clear the jam . T o clear a ja m 1. Remo v e all media fr om the output tr a y . 2. Check the opti onal aut o -duplex unit or r ear access panel . a. P ush the button on e ither si de of the aut o -duplex unit or r ear a[...]

Maintaining and tr ouble shooting Clearing jams 45 W ARNING! Do not reac h into the pr inter w hen the pr inter is on and the carr i age is stuck . b. F r ee an y wr inkled media and pull the sheet to w ar ds y ou thr ough the top of the printer . 5. After y ou clear the jam , cl ose all cov er s, turn on the pr int er (if y ou turned it off), and [...]

Maintaining and troubleshooting 46 S tarting tr ouble shooting Start in this secti on if y ou ar e hav ing a pr oblem w ith the pri nter . • If you ha v e a jam , see Clea ring jams . • If you ha v e a differ ent type of paper -f eed pr oblem, suc h as the paper is sk e w ing , it is not be ing pi ck ed up , or y ou cannot r einsert a tr a y in[...]

Maintaining and tr ouble shooting Printing a configuration page 47 Pr inting a conf i gur ati o n page When y ou ar e exper iencing a pr o blem with y our printer and y ou cannot disco v er the sour ce of the pr oblem, y ou can pr int a pr inter conf igur ati on page that pro vides mor e inf ormation a bout the pr oblem. Y ou can pr int the prin te[...]

Maintaining and troubleshooting 48 R eso l v ing pr inter pr oblems This secti on pr o v ide sol utions to common pr oblems that inv ol v e the operati on of the pr inter . Pr inter sh uts do w n une xpect edl y Chec k th e power • Make sur e the po w er cor d is connected fir mly to the prin ter and to a wor king outlet , and that the prin ter i[...]

Maintaining and tr ouble shooting Resolving printer problems 49 A ll ligh ts ar e blinking A non-recoverable err or has occurred • F or e x ample , the printh ead carr iage might be j ammed. T r y turning the pr inter off and then on again . If the prin ter does not r ecov er , unplug the printer fr om the pow er outlet and call HP C ust omer Sup[...]

Maintaining and troubleshooting 50 R eso l v ing pr inting pr oblems This secti on pr o v ide s solutio ns to common printing pr oblems. A blank page pr inted Chec k that the t ape is removed fr om the printh eads • E ach ne w pr inthead is pack ag ed with pr otectiv e plastic f ilm cov er ing the ink nozzles. Chec k each prin thead and remo v e [...]

Maintaining and tr ouble shooting Resolving printing problems 51 P lacement of the te xt or gr aphic s is w r ong Chec k th e page -orientation s etting • The page ori entati on selec ted might not be corr e ct for the doc ument y ou ar e pr inting . Mak e sur e the media si z e and page orien tati on selected in the applic ation matc h the setti[...]

Maintaining and troubleshooting 52 See the next secti ons fo r more spec ific pr oblems: • Meaningless char act ers pr int • Ink is smearing • Ink is not filling the te xt or gr aphi cs completel y • Output is faded or dull color ed • Colors ar e prin ting as black and w hite • W rong color s ar e pr inting • Print out sho w s bleedin[...]

Maintaining and tr ouble shooting Resolving printing problems 53 Ink is not filling the te xt or gr aphi cs completel y Chec k th e ink cart ridges • T r y remo v ing and then r eins talling the ink cartri dges, and mak e sure to snap them f irml y into place . • Y our ink cartri dge might be out of ink. R eplace the empty ink car tri dge. S ee[...]

Maintaining and troubleshooting 54 Pr intou t sho w s bleeding colors Check the print se ttings • Some media type settings (such as T ransparency Films and Phot o P apers ) and prin t quality settings (such as Best ) requir e more ink than others. C hoose differ ent print settings in the Print Setting s di alog box . Als o , make sur e that y ou [...]

Maintaining and tr ouble shooting Resolving paper-feed problems 55 R esol v ing paper - f eed pr oblems This secti on pr o v ide s solutio ns to common paper-f eed problems . F or inf ormati on on r eso lv ing jams, see Cle aring ja ms . T r a y cannot be inserted • With the tr a y r emo ved fr om the prin ter , turn the printer off and then on a[...]

Maintaining and troubleshooting 56 T r oubleshootin g in stallati on is sue s If you had tr ouble installing the printer , check these it ems. Hard w a r e inst allation issue s • Make sur e the po w er suppl y cor d is connected sec ur el y to the pr inter . Make sur e that the po w er cor d is connect secur ely between the po w er supply and a [...]

Maintaining and tr ouble shooting Troubleshooting installation issues 57 • Reco mmended Windo ws 9 8 , Windo ws Me: P entium 2 66 MHz , 3 2 MB RAM, 100 MB har d disk space Windo ws NT 4.0*: P entium 2 6 6 MHz , 64 MB R AM, 100 MB har d disk space Windo ws 2000: P entium 300 MHz , 64 MB RA M, 100 MB hard disk space Windo ws XP , 3 2 bit: P entium [...]

Maintaining and troubleshooting 58[...]

Prin ter li ghts r e fer ence 59 5 P r i n t e r l i g h t s re f e re n c e The pr inter LEDs (or li ghts) indicate pr in ter status and ar e use ful f or diagnosing pr inting pr o blems. This c hapter pr ov ides a list of LED statu s light combinati ons , what the y indicat e , and ho w to solv e the pr oblem. 1. P ow er bu tton 2. Printhead li g[...]

Printer lights reference 60 The P o w er light is on and the Resume light blinks. The pr i nter is out o f paper . • Load paper and t hen press the (re sume button). The pr i nter is in manual d uple x mode . It is waiting f or the ink to dry so the page s can be flipped ov er and reloade d. • Reloa d the stac k into the pr int er and pr ess th[...]

Prin ter li ghts r e fer ence 61 The Ink C artri dge light b links, and one or mo re of the colo r indicator ligh ts and the Resume light ar e on . An ink cartri dge is lo w on ink and w ill need to be r eplaced s oon. • Press the (resume but ton) to conti nue prin ting. The Ink C artri dge light , one or more o f the color indicato r lights, a n[...]

Printer lights reference 62 The Printhead l ight and a c olor indicato r light blink alternately with an Ink Cartr idge ligh t and a color indicator li ght . The R esume li ght is on . The pr i nter det ects a f aulty ink cartrid ge and a fa ulty printhe ad . • Replace th e applicable printheads a nd ink car tridges. The P o w er light , Printhea[...]

A HP supplies and accesso ri es Ordering printing supplies through the Toolbox 63 A HP suppli e s and acce ss or i e s Y ou can or der HP supplies and accessor i es fr om the HP website . V isit HP s hopping .com ( http ://w w w .hpsho pping.com ) for more inf ormati on . Y ou can also or der pr inting suppli es using the T oolbox . Or der ing pr i[...]

HP supplies and accessories 64 F inding access or y part number s Y ou can or der the f ollo w ing access ori es f or HP Busine ss Inkjet 1000 ser ies prin ters . T wo -si ded printing acces sory (duplex unit) US B cable HP Jetdir ec t pr int s er v er s Vis i t http://w ww .hp .com for the latest inf ormati on . HP Jetdir ect serve rs might suppor[...]

A HP supplies and accesso ri es Finding supplies part numbers 65 F inding suppli es part number s All of the follo w ing suppli es wor k w ith all models of the HP Business Inkjet 1000 ser ies pr inte rs . Ink car tri dges Pr intheads HP Br i ght Whit e Inkjet P aper HP Pr emium P lus Photo P aper HP No . 10 Blac k C4 844A HP No . 13 Blac k C4 814A[...]

HP supplies and accessories 66 HP Pr emium Phot o P aper HP Photo P aper HP C olorF ast Photo P aper HP Photo -Quality Inkjet P aper HP Ev er y day Photo P aper HP Br och ur e and F ly er P aper 50 shee ts, glos s y Letter (8. 5 b y 11 inche s) C6 9 7 9A 15 sheets, glos s y A4 (210 by 2 9 7 mm) Q2 519A 20 sheets, tw o -sided glo ss y Letter (8. 5 b[...]

A HP supplies and accesso ri es Finding supplies part numbers 67 HP Pr emium P aper HP Pr emium Inkj et P aper HP Pr emium Inkj et T r anspar ency F ilm HP Pr emium P lus Inkje t T rans par ency F ilm HP Banne r P aper HP T e xtured Gr eeting Car ds HP Photo Gr eeting Car ds 200 sheets Letter (8. 5 b y 11 inche s) 516 34Y 200 sheets, coat ed, matte[...]

HP supplies and accessories 68 HP Matte Gr eeting C ar ds HP Ir on -on T -shir t T r ansfers 20 sheets, 20 en v elopes , whi te / qu ar t er- fo ld Letter (8. 5 b y 11 inche s) C1812A 20 sheets, 20 en v elopes , whi te / qu ar ter- fo l d A4 (210 b y 2 9 7 mm) C60 4 2A 20 sheets, 20 en v elopes , white/half-f old A4 (210 b y 2 9 7 mm) C7 018A 10 sh[...]

B Support and war r anty Toolbo x 69 B Support and w arr ant y The inf ormati on in this secti on suggests solutions to common pr oblems. If y our pr inter is not oper ating pr operl y and thos e suggestions di d not sol v e y our pr oblem , try using one of the follo w ing support serv ices to obtain assist ance . To o l b o x The T oolbox is a va[...]

Support and w arranty 70 Obtaining HP telephone su pport During the w arr ant y peri od , you ma y obtain assist ance fr om the HP C ustomer Car e Center . B e fo re yo u c a l l T o assist our Customer C ar e Center r epresent ati ve s to serve y ou better , pr epare the f ollo w ing infor mation befor e calling. 1. Print the pr int er confi gurat[...]

B Support and war r anty Obtaining HP telephone support 71 T elephone support number s In many locati on, HP pr ovi des toll fr ee telephone support during the w arr ant y peri od . How e v er , some of the support numbers listed below ma y not be toll fr ee. F or the most c urre nt list of t elephone support numbers , see http://www .hp.com/suppor[...]

Support and w arranty 72 Dominican R epubli c 1-800 - 711- 2 88 4 E c uador 1-99 9-119 / 800 - 711- 2 88 4 (A ndinate l) 1-800 - 22 5-5 28 / 800-711- 2 8 84 (P ac ifite l) Eg y p t 2 0 2 532 5 222 El Salv ado r 800 -6160 Es tonia 6 813 8 2 3 Fi n l an d 02 0 3 53232 Fr a n ce 0 826 1 0 4949 F r enc h Guiana 0 -800 -990-011 / 800 - 711- 2 88 4 Germa[...]

B Support and war r anty Obtaining HP telephone support 73 Latv ia 7 03 0 7 21 / T oll-fr ee: 800 80 12 Le ban on +9 71 4 3 6 6 202 0 Liechtenstein 0848 80 2 0 20 Lith uania 5 210 33 33 / T oll -fr ee: 800 10000 Lux embo urg 2 7 303 303 Macedonia * Malay sia +1800 805 4 05 Malta * Martinique 0 -800 -990-011 / 8 77 - 219-86 71 Mex ico 01-800 - 4 7 4[...]

Support and w arranty 74 * Fo r support informati on , call y our HP service pr ov ider . S l ov a k i a 2 5752 5752 Slov eni a * Sou th A fri ca (R S A), Rep ub li c of 08 6 000 10 30 Spain 90 2 010 33 3 Suriname 15 6 / 800 - 711- 2 88 4 S w eden 0 77 13 0 3000 S w itz erland 084 8 80 20 20 S y ria +9 71 4 3 6 6 20 20 Ta iw a n 8 8 6 -2 - 8722- 8 [...]

B Support and war r anty Hewlett-Packard limited warranty statement 75 He wl et t -P ack ar d limited w ar r ant y st ate ment Extent of limited w arr anty 1. Hew lett-P ac k ar d w arr a nts to the end-user c us tomer that the HP products spec ified abo ve w ill be fr ee fr om defec ts in mater ials and w or kmanship for the dur ati on spec if ied[...]

Support and w arranty 76 L imitati ons o f w ar r anty T O THE EXTENT ALL O WED B Y L OCA L L A W , NEITHER HP NOR IT S THIRD P ARTY S UPP LIERS MAKE S ANY O THER W ARRANTY OR CONDI TION OF ANY K IND , WHET HER E XP RE S S OR I MPLIE D W ARRANT IE S OR CONDI TION S OF MER CH ANT ABILI TY , S A TIS F A CT OR Y QU ALITY , AND FI TNE S S FOR A P AR TI[...]

C Pr inter spec ifi cati ons 77 C Pr inter spec if i cati ons Print method Dr op on-demand thermal inkje t printing Print sp eed (Letter/A4) Draft F ast Normal Normal Best Black Col or F ull P age Color* *Plain P aper 23 p p m 18 ppm 33 s e co nd s 6 ppm 5 ppm 38 s e co n ds 6 ppm 5 ppm 64 sec ond s 3 ppm 3 ppm 104 seconds Black a nd color res o l [...]

Printer specifications 78 Operating environment Operating temperatur e: 50 t o 99 deg r ees F (10 to 3 5 degr ees C) Storage temp erature: - 40 to 15 8 degr ees F (- 40 to 7 0 degr ees C) Relativ e humidity: 20 to 80 per cent RH non-condensing Noise levels per IS O 9 2 9 6 : Sound po w er L w AD: 61 dB; Sou nd pr ess ure LpA m: 51 dB S ystem r equi[...]

D Regulator y information FCC statement 79 D R egulator y inf or mati on FC C s tat ement The U .S. F ed er al Communi cations C ommission (in 4 7 cfr 15 .105) has spec ifi ed that the follo w ing noti ces be brought to the attenti on of user s of this pr oduct . This de v ice compli es w ith part 15 of the F CC rules . Oper ation is sub ject t o t[...]

Regulatory information 80 EMI statement (K or ea) V C CI s tat ement (Japan) R egulator y model number F or r egulatory identif icati on purpos es, y ou r pr oduct is assigned a R egulatory Model Num ber . The R egulatory Model N umber for y our pr oduct is SNP R C-030 2 . The regulatory number should n ot be P o w er cor d statement The po w er co[...]

D Regulator y information Environmental sustainability program 81 En v ir onment al su s taina b ilit y pr ogr am Hew lett-P a ck ard is committed to pro v iding quality pr oducts in an en v ir onmentall y sound manner . HP continuousl y impr o v es the design pr oc esses of its pr inters to minimi z e the negati v e impact on the off ice env ironm[...]

Regulatory information 82 Haz a r dous ma ter i als This HP pr oduct contai ns lead in solder that may r equir e spec i al handling at end-of-life . Ma ter ial sa fet y d a ta s he ets Materi al saf ety data sheets (MSD Ss) can be obtained fr om the follo w ing HP w ebsite: http://ww w .hp .com/go/msds . R ec y c ling Design for r e cy cli ng has b[...]

D Regulator y information Declaration of conformity 83 Dec lar ati o n o f conf ormity according to IS O/IEC Guide 2 2 and EN 45 0 14 Manufa ctur er’s Name: Hewle tt-P ac k ar d Singapo re (P te) Lt d . Manufacturer ’s Address: Imaging and Prin ting Manuf actur ing Oper ation Singa por e 60 Alexand ra T errace #0 7 -01 The Comt ech Singapor e 1[...]

Regulatory information 84[...]

Inde x Index 85 Inde x 10/100-BaseTX print servers. See HP Jetdirect print servers 250-she et tra y. See tray 2 A accessories ordering online 31 , 63 part numbers 64 warranty 75 ADI AutoCAD drivers 12 Adobe Post Scri pt 3 so ftware RIP 77 aligning printheads 30 , 41 Apple Macintosh. Se e Macintosh AutoCAD drivers 12 auto-duplex unit capacity 15 cle[...]

Index 86 documentation 3 dots per inch (dpi) 4 , 77 double-sided printing. See auto-duplex unit; duplexing dpi (dots per inch) 4 , 77 Draft mode print speed 77 recommendations 52 drivers. See printer drivers Duplexer part number 64 duplexer. See auto -duplex unit duplexing automatic 23 description and guidelines 21 manual 22 duty cycle 77 E EIO pr [...]

Inde x Index 87 J jams clearing 44 preventing 45 Japanese VCCI statem ent 80 jobs cancelling 5 , 21 resuming 5 K Korean EMI stateme nt 80 L languages, printer 77 latch for printheads 5 LCD panel. See contro l panel LED classification stateme nt 80 LEDs. See lights on c ontrol panel letterhead duplexing 21 lights on control panel descri pti on of pa[...]

Index 88 power consumption 77 input connection 6 light and button 5 light patterns on control panel 60 , 62 requirements 77 troubl eshoot ing 48 power cord statement 80 ppm (pages per m inute) 4 , 77 Premium Inkjet Pape r, HP 67 Premium I nkje t Tran spar ency Film 67 Premium Pa per, PH 67 premium papers, HP 65 Premium Ph oto Pap er, HP 66 Premium [...]

Inde x Index 89 transparencies HP Premium InkJe t Transparency Film 67 printing 26 tray capacities 15 tray 1 capacity 15 , 77 clearing jams 44 duplexing from 21 feedin g probl ems 55 illustration 4 inserting, troubleshooting 55 loading media 17 printing cards and cards 25 printing custom-size me dia 27 types of media s upported 14 tray 2 capacity 7[...]

Index 90[...]

Glossary 91 Glossar y Gl ossa r y Booklet printing This opti on enables y ou to pr int tw o pages onto a single, lar ger sheet of paper and r eor der the page sequenc ing so that the page numbers ar e sequential w hen y ou fold the paper in half to for m a booklet. F or more inf ormati on, see the prin ter dr i v er Help . Flip pages up This opti o[...]

Glossary 92 Printheads Prin theads transf er ink fr om ink car tri dges onto the paper or other pr int media. T her e is one pr inthead f or each color of ink cartridge . E ach pr inthead must be inserted firml y into its color -coded slot in or der for the pr int er to wor k . Prin theads wor k w ith Ink car tridges . Quick Sets Quick Sets allo w [...]

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