HP (Hewlett-Packard) 1000C manual

C M Y CM MY CY CMY K H This User’s Guide with video help is also available in electronic copy in the Starter CD. HP DeskJet 1000C Professional Series User’s Guide[...]

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Acknowledgements ColorSmart and HP ZoomSmart Scaling T echnology are trademarks of Hewlett-Packard Company . Microsoft is a U.S. registered trademark of Microsoft Corporation. Windows is a trademark of Microsoft Corporation. Notice The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of a[...]

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Getting Started 1-1 P ACKING LIST 1 HP DeskJet 1000C Printer 2 Power Cord 3 Black Print Cartridge 4 Color Print Cartridge 5 Printer Software Diskettes 6 User’ s Guide 7 Output T ray 8 Starter CD PRINTER P ARTS 1 Power Button and Indicator 2 Resume Button and Indicator 3 Cartridge Indicator 4 Paper Width Guide 5 Alternative T op Media Feed (Holds [...]

1-2 Getting Started SETTING UP THE PRINTER Remove the four tapes securing the printer (one is at the back). Open the top cover and remove the fifth tape and white packing material from the inside of the printer . STEP 1: Installing the T ray 1. Align the guides on the output tray with the grooves on the printer . 2. Push the tray in to lock first[...]

Getting Started 1-3 STEP 4: Installing the Print Cartridges Note: Use only recommended print cartridges (HP part no. 51645A for black and HP part no. 51641A for color). Both print cartridges are installed in the same manner . 1. Press the Power button to turn on the printer . 2. Open the printer cover . The print cartridge cradle will move to the c[...]

1-4 Getting Started STEP 5: Loading Paper The HP DeskJet 1000C printer prints on plain paper and most other types of paper . Most plain paper used for photocopying yields good results. See page 4-2, “Recommended Printable W eight” for information on other paper types you can use. See also pages 2-2 through 2-4 for information on loading other s[...]

Getting Started 1-5 STEP 6: Installing the Printer Software Before you can use the printer , you must install the printer software. T o install the printer software, you need at least 8 Mb of RAM and Microsoft Windows 3.1x or 95 installed in your computer . Please refer to page 4-2, “Hardware Compatibility” for hardware requirements. From Start[...]

1-6 Getting Started From Floppy Disks in Windows 3.1 1. Start Microsoft Windows and make sure no other Windows applications are running. 2. Choose File in the Program Manager window menu. 3. Choose Run from the File menu. 4. Insert Disk 1 into the disk drive A or B of your computer . 5. At the Command Line box, type a:setup or b:setup depending o[...]

Getting the Most Out of Y our Printer 2-1 CHANGING PRINT SETTINGS HP’ s Print Settings provide adjustments for every extended printing capability your printer offers. T o change the print settings for the current document, change the print settings from within your software program. This procedure will vary depending on the software program you a[...]

2-2 Getting the Most Out of Y our Printer PRINTING ON ST ANDARD-SIZE P APER US Legal, Executive, Letter , A3, 11”x17”, 13”x19”, B5 and A5 size papers can be printed on the printer . Use the main bottom media tray for paper that you normally use to print on. Use the alternative top media tray (holds up to 10 sheets of paper only) for occasio[...]

Getting the Most Out of Y our Printer 2-3 PRINTING ON ENVELOPES Envelopes of different sizes can be printed on the printer using the alternative media feed. 1 . Make sure all paper is removed from the alternative media tray . 2 . Insert up to 3 envelopes against the right side of the tray , with the flaps up and print side down. 3 . Slide the pape[...]

2-4 Getting the Most Out of Y our Printer PRINTING ON CARDS 1 . Raise the output tray and insert up to 3/5 inch (15 mm) stack of cards against the right side of the In-T ray , with the print side down. 2 . Slide the paper width adjuster in until it presses lightly against the cards. Extend the card adjuster and slide in until it presses lightly aga[...]

Getting the Most Out of Y our Printer 2-5 PRINTING ON THICK (0.3 mm) CARDS Caution: T o print thick cards or cards requiring straight paper path, use only the manual feed slot at the back of the printer . The cards must be fed into the printer individually . 1 . Insert the card against the side of the manual feed slot, with the print side up. W ait[...]

2-6 Getting the Most Out of Y our Printer 4 . In HP’ s print settings dialog box, click the Setup tab and do the following: • In the Paper T ype box, select HP T ransparency to print transparencies continuously or HP T ransparency (Pause Control) to print each transparency separately . • In the Paper Size box, specify the size of your transpa[...]

Getting the Most Out of Y our Printer 2-7 PRINTING WITH SPECIAL FEA TURES The HP printer software allows you to print with special features. T o access these features, you need to click on the Features tab in the print settings dialog box. For instructions, refer to page 2-1, “Changing Print Settings”. HP ZoomSmart Scaling T echnology This feat[...]

2-8 Getting the Most Out of Y our Printer Printing Billboard Printing in Billboard allows you to enlarge your page and prints sections of that page onto different sheets of paper . Y ou can then tile them to form a large poster . Note: Y ou can print only one page at a time. 1 . Click the Features tab in the print settings. See page 2-1, “Changin[...]

Getting the Most Out of Y our Printer 2-9 2-Sided Printing T o print on both sides of the page: 1 . Click the Features tab in the print settings. See page 2-1, “Changing Print Settings”. 2 . Click Select one of the following features . 3 . Select 2-Sided Printing from the dropdown list box. 4 . Select Book or T ablet , and then click OK . 5 . C[...]

2-10 Getting the Most Out of Y our Printer Printing Mirror Image This feature allows you to print a laterally inverted image of your page. 1 . Click the Features tab in the print settings. See page 2-1, “Changing Print Settings”. 2 . Click Select one of the following features . 3 . Select Mirror Image from the dropdown list box. 4 . Change any [...]

Getting the Most Out of Y our Printer 2-11 PRINTING IN DOS BOX If you use DOS software programs, you must run Windows and access the DOS software through the MSDOS prompt in the Windows system . 1 . Choose HP DeskJet 1000C as your default printer . 2 . In HP’ s print settings dialog box, click the DOS tab. 3 . Change your settings and follow the [...]

2-12 Getting the Most Out of Y our Printer I f your application cannot run in the MSDOS prompt in Windows, run it in the true DOS mode, ie without starting Windows. Prepare your document and print to a file using the DJ660 or DJ5xx. Start Windows and select your settings. Go through steps 1 to 3 above and run MSDOS prompt. T ype: copy /b filename[...]

Solving Problems 3-1 PROBLEM SOL VING GUIDELINES If you do encounter a problem with your printer , you can seek help from the following sources: • Online Help This is the prefered method to getting help as the online help will step you to diagnose and solve your problems. Read the suggestions provided in the error messages. If further help is req[...]

3-2 Solving Problems • Y ou may be using a wrong parallel cable or the cable may be defective. Use an IEEE 1284 compliant parallel cable (HP part no. C2950A or C2951A). • Y our printer is not selected as the default or current printer . Select your printer using the Printer Setup menu in your software program. Alternatively , select your printe[...]

Solving Problems 3-3 • Y ou have chosen Manual Feed in the printer driver software. The printer is waiting for you to feed paper in from the rear of the printer . • Paper is jammed in the printer . T o clear the paper jam, see page 3-4, “When Paper Is Jammed in the Printer .” Resume and Power lights are blinking together . • The movement [...]

3-4 Solving Problems Print Cartridge, Resume and Power lights are blinking together . • An unknown printer error has occurred. Press the Power button to turn the printer off. Cancel the print job at the computer , and turn the printer back on. Resend the document to the printer . • Printer has failed. T urn off the printer and then turn it on a[...]

Solving Problems 3-5 WHEN MEDIA DOES NOT FEED THROUGH THE PRINTER CORRECTLY Paper does not feed into the printer properly . • Re-load the paper . See page 1-4, “ STEP 5: Loading Paper”. • T oo many sheets of paper were loaded, remove some paper . • Paper is damaged , wrinkled, or curled. Replace or remove the paper . • Paper in the stac[...]

3-6 Solving Problems Printing is slanted • Paper width and length guides are not used. • Paper is not fed into the printer properly . T o load paper , see page 1-4 “ STEP 5: Loading Paper .” Media is blank when ejected from the printer . • The print nozzles of the print cartridge are covered by a sealing tape. Remove the tape. (See page 1[...]

Solving Problems 3-7 Ink is smearing or paper is wrinkling. • Y ou may have touched the printed page before the ink has dried. W ait for the printed page to dry before picking it up. • T oo much ink was used on the printed page. Lower the intensity settings in your software application. Characters, dots, or lines are missing or are incomplete. [...]

3-8 Solving Problems WHEN THE INK NOZZLES ARE CLOGGED Prolonged exposure to air may cause ink crust to form on the ink nozzles of the print cartridges. Y ou can use the following steps to remove the ink crust from the cartridges: Note : Be careful when clearing the ink crust from the cartridges, the ink may stain your hands or clothing. 1 . Hold th[...]

Appendices 4-1 CUSTOMER SUPPORT The information in the previous chapter suggests solutions to common problems. If your printer is not operating properly and these suggestions do not solve your problem, try using one of the following support services to obtain assistance. Note: There are no user serviceable parts inside the printer . HP FIRST HP FIR[...]

4-2 Appendices HP T elephone Support During the warranty period , you may obtain assistance from the HP Customer Support Center . Before calling, please fill in the following information to be ready to help your Customer Support Center representative: Run the DJ1000C T oolbox software utility by double clicking on the icon in the program group in [...]

Appendices 4-3 PRINTER SPECIFICA TIONS Print Method Plain paper drop-on-demand thermal inkjet printing Print Speed These are approximate figures. Exact speed will vary depending on the system configuration and software used. Up to 6 ppm for black printing Up to 3.5 ppm for color printing Resolution Letter quality mode 600 x 600 dpi black 600 x 60[...]

4-4 Appendices HP Supplies HP Premium T ransparency Film (US Letter , 50 sheets): 216 x 279 mm (8.5 x 11 in.) C3834A HP Premium T ransparency Film (US Letter , 20 sheets): 216 x 279 mm (8.5 x 11 in.) C3828A HP Premium T ransparency Film (A4, 50 sheets): 210 x 297 mm C3835A HP Premium T ransparency Film (A4, 20 sheets): 210 x 297 mm C3832A HP Premiu[...]

Appendices 4-5 Power Requirements 100 – 240 V ac (50 – 60 Hz) Power Consumption: 3.8 W when idle 30 W during printing Operating Environment T emperature Maximum operating temperature: 5 ° C to 40 ° C (41 ° F to 104 ° F) Humidity: 10–80% RH non-condensing Recommended operating conditions for best print quality: 15 ° C to 35 ° C (59 ° F [...]

4-6 Appendices Compliance Statement (Canada) This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la class B respecte toutes les exigences du Réglement sur le matériel brouilleur du Canada. Power cord statement The power cord cannot be repaired. If it is defec[...]

Appendices 4-7 DECLARATION OF CONFORMITY according to ISO / IEC Guide 22 and EN 45104 Manufacturer’ s name: Hewlett-Packard Singapore (Pte) Ltd. Asia Hardcopy Manufacturing Operation 20 Gul W ay Singapore 629196 Manufacturer’ s address: declares, that the product Product Name: HP DeskJet 1000C Printer Product Number: HP C2670A, C2673A Product O[...]

4-8 Appendices Hewlett-Packard Limited W arranty Statement HP Product Duration of Limited Warranty Software 90 Days Print cartridges 90 Days Printer peripheral hardware 1 Y ear A. Extent of Limited W arranty 1. Hewlett-Packard (HP) warrants to the end-user customer that HP products will be free from defects in materials and workmanship, for a speci[...]

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C M Y CM MY CY CMY K H © Copyright 1997 Hewlett-Packard Company Printed in USA 06/97 Manual Part No. C2670-90001 Printed on recycled paper C2670-90001[...]