HP (Hewlett-Packard) 1240 Series manual

hp fax 12 40 series user guide[...]

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hp fax 12 40 ser ies[...]

© 2004 Cop yri ght Hewlett-P ackar d Dev elopment Company , L.P . The inf ormatio n here in is subje ct to change w ithout notice. Repr oduction, adaptati on or translati on without prior w ritten permission is prohibited , except as allow ed under the copy right laws . P ublication n umber: Q5 6 21-90108 F irst editio n: January 2004 notice The o[...]

i contents 1 get started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 get help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 hp fax o vervi ew . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 the hp fax at a glance . . . . . . . . . .[...]

contents hp fax 12 40 ser ies ii r eceiv e a fax manually f rom the f ront panel . . . . . . . . . . . . . . . . . . 29 poll to rece ive a f ax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 use the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 ans wer incoming calls using the hands[...]

conte nts user guid e iii copy a tw o -page black -and-white doc ument . . . . . . . . . . . . . . . . . . . 5 3 mak e multiple co pi es of the same original . . . . . . . . . . . . . . . . . . . . 54 copy a w ashed-out original . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 4 r educe or enlarge . . . . . . . . . . . . . . . . . . . [...]

hp fax 12 40 ser ies contents iv case E: shared v oice/f ax line w ith PC modem . . . . . . . . . . . . . . . . . . . 8 5 ho w your hp fax w ill answ er fax calls . . . . . . . . . . . . . . . . . . . . . . 86 case F: shared v oi ce/fax line with ans we ring machine . . . . . . . . . . . . . 86 ho w your hp fax w ill answ er fax calls . . . . . . .[...]

user guid e conte nts v 11 war ranty information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129 durati on of limited warr anty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129 war ranty service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129 war ranty upgrades . . . . . . . . . . . . . .[...]

hp fax 12 40 ser ies contents vi[...]

1 1 get started get star ted get he lp This Us er Guide contains infor mation on using y our HP F ax and pro vides additional tr oubleshooting assistance fo r the installati on process . The User Guide also con tains informati on on how to order su pplies and accessor ies , techni cal specif ications, support , and warr ant y informati on. The tabl[...]

hp fax 12 40 ser ies chap te r 1 2 get started the hp fax at a glance 1 3 4 5 6 7 8 9 11 2 10 feature purpose 1 Automati c document feeder tr ay 2 Automati c document feeder 3 Document guides 4 F ront panel 5 Pr int-carr iage acce ss door 6 P aper tray 7 P aper tray e xtender 8 P aper guides 9 Docu ment catcher 10 Document catc her extender 11 Hand[...]

user guid e get started 3 get started front panel o ver vie w 12 15 17 13 14 16 feature purpose 12 P ow er connector 13 1-LINE port 14 2 -EXT port 15 Handset port 16 R ear cleano ut door 17 R ear clean out door acces s tab 1 2 3 4 7 8 9 10 5 6 11 12 13 14 15 16 17 18 19 20 21 feature purpose 1 Answ er Mode : S witc h between f our answ er settings,[...]

hp fax 12 40 ser ies chap te r 1 4 get started 3 Redial/P ause : Redial the mo st recentl y dialed fax number . Also , use to insert a pause w hile enter ing a telephone number . 4 Speed Dial : Selec t a number from programmed s peed dial entries . Use the S peed Dial button , the arro ws , or the ke ypad n umbers on the fr ont panel to nav igate t[...]

user guid e get started 5 get started menu o vervie w The f ollow ing pro vi des a quick r efer ence to top-lev el menus that appear on the HP F ax fr ont panel displa y . *Y ou mus t enter the Phone Number befo re y ou can access the other menu items. Copy Number of Cop ies Copy Q u al it y Lig hte r /D a rker Red uc e / En l arg e Pa p e r Ty p e[...]

hp fax 12 40 ser ies chap te r 1 6 get started[...]

2 7 load originals & paper load paper and load originals The HP F ax 12 40 Seri es allows y ou to load d iffer ent t ypes and si z es of p aper in y our HP F ax, including letter , and photo papers. Y ou can also change settings fo r paper types and pa per siz es to get the highe st quality copie s fr om your HP F ax. This sec tion contains the[...]

hp fax 12 40 ser ies chap te r 2 8 load originals & paper open and close the paper tray The pa per tr ay mus t be open w ith pape r loaded for the HP Fax to pr int , copy , and rece iv e faxe s. 1 Open the paper tra y door . 2 Unfo ld the paper tra y . 3 Only unf old the paper tra y extender if you ar e using Dr aft or Fast mode and paper is ov[...]

user guid e load paper and load or iginals 9 load originals & paper 1 Lift the doc ument feeder tr ay to open it . 2 Lo we r th e doc ument catcher and unfold the doc ument catcher e xtender to open it. Note: The document catcher must be clos ed bef or e the document f eeder tra y can be closed . papers Y ou can us e sev eral ty pes and siz es [...]

hp fax 12 40 ser ies chap te r 2 10 load originals & paper recommended papers Thes e are the types and si z es of papers recommended f or copy ing paper types If y ou want the best pr int qualit y , we r ecommend HP P apers. Using paper that is too thin , paper that has a sli ck te xture , or paper that str etches eas ily can caus e paper jams.[...]

user guid e load paper and load or iginals 11 load originals & paper load paper These pr ocedu r es describe ho w to lo ad different si z es and types of papers into the paper tra y for cop ying . This sec tion contains the follo wing top ics: • load papers on page 11 • load other types of paper in the pap er tray on page 12 load papers The[...]

hp fax 12 40 ser ies chap te r 2 12 load originals & paper 6 Slide the pa per guide in until it st ops at the edge of the paper . Make sur e that the stack of paper lies flat in the paper tr ay and fits under the tab o f the paper guide . load other types of paper in the paper tra y The f ollow ing table pro vides guidelines f or loading cer ta[...]

user guid e load paper and load or iginals 13 load originals & paper set the paper type The f ollo wing pr ocedure de scr ibes how t o set the paper type f or the Cop y option on yo ur HP Fax. Select the P aper T ype setting that matches the paper or transpar ency film y ou are using . 1 Pr ess the Copy button until P aper T ype appears. 2 Pres[...]

hp fax 12 40 ser ies chap te r 2 14 load originals & paper paper siz e set ting for recei ving a fax Y ou can selec t the paper siz e for r ecei ved fax es. T he paper si z e selected should match w hat is loaded in y our paper tra y . F axes can be pr inted on letter , A4, o r legal paper only . Note: If an incorr ect paper si ze is loaded in [...]

user guid e load paper and load or iginals 15 load originals & paper load originals Y ou can cop y or fax an ori ginal b y placing it in the document f eeder tra y . The fo llow ing procedur e descr ibes ho w to load or iginals into the HP F ax automat ic document f eeder . Note: The doc ument feeder tr ay holds a maximum of 20 sheets of pa per[...]

hp fax 12 40 ser ies chap te r 2 16 load originals & paper[...]

3 17 fax use th e fax f eatures Us i n g yo u r H P Fa x , yo u ca n s e n d an d re c e ive f a xe s, i n cl u d i n g c ol o r fa x es. Y o u can set up s peed dials to se nd faxes q uickl y and easily to f reque ntly us ed numbers . Fr om the fr ont panel, y ou can set a number of fax optio ns, such as r esolutio n. This sec tion contains the fo[...]

hp fax 12 40 ser ies chap te r 3 18 fax send a fax Using the fr ont panel , you can send a blac k -and-white or color f ax fro m your HP F ax. This sec tion contains the follo wing top ics: • enable fax confirmation on page 18 • send a basic fax on page 19 • send a color original or photo fax on page 19 • send a fax using speed dials on pag[...]

user guid e use the fax fea tures 19 fax 3 Pres s ! until Every Fax appears in the second line of the di splay , and then pres s OK . The HP F ax will prin t a confirmation r eport ev ery time you send a fax informing y ou whether the fax was sent successfully or not. F or more informati on on printing r eports, see print reports on page 3 3. send [...]

hp fax 12 40 ser ies chap te r 3 20 fax send a fax using speed dials Y ou can qui ckly s end a fax fr om the fr ont panel b y pre ssing Speed Dial or a one - touch spe ed dial b utton on the fr ont panel. Speed Di als will not a ppear until you have s et them up . F or more inf ormati on, see set up speed dialing on page 3 6. 1 Load y our ori ginal[...]

user guid e use the fax fea tures 21 fax Tip : The date and time must be set in or der to use this featur e. See se t the date and time on page 41. When the sp ecif ied time is r eached , your f ax is automaticall y sent as s oon as a connection can be made . Note: Use the f ron t panel to schedule a fa x for later . If y ou use the hands et, the f[...]

hp fax 12 40 ser ies chap te r 3 22 fax Y ou can send a f ax fr om memory using either the F ax button or the Scan & Fax button. to send a fax from memor y using th e scan & fax button 1 Load y our ori ginal face do wn and top f irst in the doc ument feeder tra y . F or more inf ormatio n, see load originals on page 15. 2 Pres s Scan & [...]

user guid e use the fax fea tures 23 fax to send a f ax using monitor dialing fr om the front panel 1 Load y our ori ginal face do wn and top f irst in the doc ument feeder tra y . F or more inf ormatio n, see load originals on page 15. 2 Pres s Star t Blac k or Start Colo r . 3 Once y ou hear the dial tone , enter the n umber by using the ke ypad [...]

hp fax 12 40 ser ies chap te r 3 24 fax to send a fax manually from a connected phone 1 Load y our ori ginal face do wn and top f irst in the doc ument feeder tra y . F or more inf ormatio n, see load originals on page 15. 2 Dial the number b y using the ke ypad on the pho ne that is connected to yo ur H P Fa x . Note: Y ou mu st use the k ey pad o[...]

user guid e use the fax fea tures 25 fax A shar ed voi ce and fax line and no ans wer ing machine . F axT el The HP F ax automaticall y answ ers all incoming calls using the R ings to Ans wer setting. See set th e number of rings be fore answering on page 2 7. If the call is a fax call , the HP Fax w ill r ecei ve the fa x. If the call is a voi ce [...]

hp fax 12 40 ser ies chap te r 3 26 fax An answ ering machine and a shar ed voi ce and fax line . Ans werMachine The HP F ax will not auto matically ans wer calls. Inst ead, the answ er ing machine w ill answ er the call and the HP F ax w ill monitor the line . If fax tone s are detected , the HP F ax will r ecei ve the fax. Otherwise , the answ er[...]

user guid e use the fax fea tures 27 fax rec e ive a fa x By de fault , your HP F ax automaticall y recei ves and pr ints incoming fax es. Depending on y our Answ er Mode setting, the HP Fax can r eceiv e fax es automati cally or manuall y . For mor e i nfor mation on Ans w er Mode, see set the answ er mode on page 2 4. Note: If y ou set the Ans we[...]

hp fax 12 40 ser ies chap te r 3 28 fax 3 Enter the appr opr iate number of r ings to answ er by using the k ey pad. 4 Pres s OK to accept the setting. recei ve a fax manually using the handset Y ou can r eceiv e fax es manually b y using the handset . 1 Remo ve an y ori ginals fr om the automatic doc ument feeder . 2 Set the Ans wer Mode to Te l s[...]

user guid e use the fax fea tures 29 fax 4 W ait until you hear the HP F ax send answ ering fax t ones, then hang up the telephone . The HP F ax recei ve s the fax. recei ve a fax manually fr om the front panel Y ou can r eceiv e fax es manually fr om the fr ont panel. 1 Remo ve an y ori ginals fr om the automatic doc ument feeder . 2 Set the Ans w[...]

hp fax 12 40 ser ies chap te r 3 30 fax use the handset Y ou can use the handset to a nsw er inco ming calls, mak e phone calls, r eceiv e fax es, and send fax es. While the HP F ax is pr ocessing another job, suc h as copy ing, s cannin g , or printing, y ou can still use the hands et for phone calls. Note: If the HP F ax is sending or re ceiv ing[...]

user guid e use the fax fea tures 31 fax recei ve fax es using the handset ! F or informati on on rece iv ing faxes b y using the handset , see r eceive a fax manually using the handset on page 2 8 . send fax es using t he handset ! F or informati on on sending fax es by using the handset , see to send a fax manually using the handset on page 2 3. [...]

hp fax 12 40 ser ies chap te r 3 32 fax enter te xt The follo wing list pr ov ides tips fo r enter ing text b y using the fr ont panel k e ypad. Use thes e instructio ns to enter speed dial names and the fax header name . • Pres s the ke ypad number s that corr espond to the letters o f a name. • Pres s a button multiple times to see the availa[...]

user guid e use the fax fea tures 33 fax • T o enter a sy mbol, suc h as *, pres s Sy m b o l s ( * ) repeatedly to sc roll thr ough the list of sy mbols. The f ollow ing table r epresents the a vailable sym b o l s. • If y ou ma k e a mistake , pre ss " to clear it, and then mak e the corr ect entr y . • After y ou ar e done enter ing t[...]

hp fax 12 40 ser ies chap te r 3 34 fax This selects Pr int Report and then se lects Aut omatic Reports Se tup. 3 Pres s ! to scr oll through the f ollow i ng r eport t ype s: – Ever y E rror : prints whene ver there is any kind of fax er ror (default) . – Sen d E rror : prints w henever ther e is a transmission er ror . – Recei ve Error : pr[...]

user guid e use the fax fea tures 35 fax generate reports manuall y Y ou can manuall y gener ate re ports about y our HP F ax, suc h as the status o f the last fax y ou sent, a list of progr ammed spe ed-dial entries , or a Self-T est Report for diagnosti c purposes. 1 Pres s Setup , then pr ess 1 . This selects Print R epor t. 2 Pres s ! to scr ol[...]

hp fax 12 40 ser ies chap te r 3 36 fax set up speed dialing Y ou can assi gn speed-dial entr ies to fr equentl y used fax n umbers. U se the one - touch speed di al buttons on the fro nt panel to quickl y send fax es. Y ou can also pres s Speed Dial to scr oll through and select f rom the list o f speed-dial entries. The f irst 10 speed-di al entr[...]

user guid e use the fax fea tures 37 fax add group speed-dial entr ies This f eature allo ws y ou cr eate groups o f up to 50 indiv idual speed-dial entr ies so that y ou can send black -and-white f axes to s pecif ic gr oups of pe ople with one speed-dial button. Note: Y ou can only send blac k -a nd-white fax es to gr oups; color faxes and V er y[...]

hp fax 12 40 ser ies chap te r 3 38 fax 3 Pres s " or ! to scr oll through the speed-d ial entrie s, and then pre ss OK to selec t the appr opri ate entry . 4 When the curr ent fax number appears, press " to er ase it. 5 Reenter the fax number . Tip : T o enter a p ause in the fax number , p r ess Redial/P ause . 6 Pres s OK to save the n[...]

user guid e use the fax fea tures 39 fax re solution for f axes that y ou are sending in black and w hite. All color f axes w ill be sent u sing Fine r esoluti on. T he follo wing F ax Res olution settings ar e av ailable: • F ine: this is the default se ttin g. It pr o vides hi gh-qualit y te xt suitable for fa xing most doc uments . • V er y [...]

hp fax 12 40 ser ies chap te r 3 40 fax 4 Pres s Fa x until Ligh te r/D ar ker appears in the top line of the displa y . The r ange of values appears as a c irc le on a scale on the display . 5 Pres s " to lighten t he fax or ! to darken it . The c irc le mov es left or righ t as you pr ess a button . 6 Pres s Star t Blac k or Start Colo r . s[...]

user guid e use the fax fea tures 41 fax set fax options Ther e are n umerous f ax options that you can set , such as contr olling whether the HP F ax redi als a busy number a utomaticall y . When yo u make c hanges to the follo wing options , the new setting becomes the defa ult. Re v iew this sec tion for infor mation on changing fax options. Thi[...]

hp fax 12 40 ser ies chap te r 3 42 fax set the paper size for r eceived fax es Y ou can selec t the paper siz e for r ecei ved fax es. T he paper si z e selected should match w hat is loaded in y our paper tra y . F axes can be pr inted on letter , A4, o r legal paper only (var ies by country/regi on) . Note: If an incorr ect paper si ze is loaded[...]

user guid e use the fax fea tures 43 fax adjust the phone lin e monitor volume The Ph one Line Monitor V olume setting allow s you t o control the v olume of the dial tones and f ax tones . Y ou can select L ow , M edium, o r High . The default setting is Medium . 1 Pres s Setup . 2 Pres s 3 , then press 7 . This selects Basic F ax Setup and then s[...]

hp fax 12 40 ser ies chap te r 3 44 fax change t he answer ri ng pat tern (distinctive r inging) Many pho ne companies o ffer a distincti ve r inging featur e that allow s yo u to hav e sev eral phone n umbers on one phon e line. When y ou subsc ribe to this servi ce, eac h number will hav e a differ ent ring pattern , for e xample , single, double[...]

user guid e use the fax fea tures 45 fax 3 Pres s ! to select Redi al or No Redial . 4 Pres s OK . set automatic reduction for incoming fax es T h i s s e t t i n g d e t e r m i n e s w h a t y o u r H P F a x d o e s if it re ceiv es a fax that is too lar ge for the default paper si z e. W ith this setting on (the default), the image is reduced s[...]

hp fax 12 40 ser ies chap te r 3 46 fax use err or correction mode Err or Cor rection Mode (E CM) eliminates data lost due to poor p hone lines by detecting er ror s that occur during tr ansmission and aut omatically r equesting re transmissi on of the err oneous por tion . Phone char ges ar e unaffected , or migh t ev en be reduced , on good phone[...]

user guid e use the fax fea tures 47 fax use caller ID Caller ID Mode allo ws y ou to vi ew the phone n umber or names of callers on the fr ont panel display , i f y ou subscr ibe to Caller ID servi ce through y our phone company . Note: Caller ID servi ce is available thr ough your phone company . It is not supported in all cou ntri es/regi ons. I[...]

hp fax 12 40 ser ies chap te r 3 48 fax to add junk f ax numbers 1 Pres s Setup . 2 Pres s 4 , then pre ss 8 . This selects Ad vanced Fax Setup and then Junk Fax Numbers . 3 Pres s ! to select Add , and then press OK . The mo st recentl y recei ved Caller ID number a ppears on the display . 4 Pres s " or ! to scr oll through the list o f Calle[...]

user guid e use the fax fea tures 49 fax 3 Pres s ! to select o ne of the follo wing opti ons: –O n : select this opti on to acti vate Back up F ax Recepti on. –O f f : select this opti on to turn off Back up F ax Recepti on. 4 Pres s OK . set the country and languag e Usuall y , you se nt the language and country/regi on when y ou fir st set u[...]

hp fax 12 40 ser ies chap te r 3 50 fax[...]

4 51 copy use the copy f eatures The HP F ax enables yo u to produce high-quality color and black -and-white copies on plain paper , photo paper , and transpar encies . Y ou can enlarge or r educe the si ze o f an ori ginal to fit a s pecif ic paper si ze and ad just the cop y’s darkness . This sec tion contains the follo wing top ics: •o v e r[...]

hp fax 12 40 ser ies chap te r 4 52 copy increase cop y speed or qualit y The HP F ax prov ides three options that affect copy speed and quality . • Normal: deli ver s high-quality output and is the recommended setting fo r most of y our copy ing. Nor mal copies f aster than Best . • F ast: copie s faster than the Normal s etting. The te xt is [...]

user guid e use the cop y features 53 copy 3 Pres s Copy until Set New Def aults appears in the top line of the display . 4 Pres s ! until Ye s appears. 5 Pres s OK to save the settings. 6 Pres s Star t Blac k or Start Colo r to mak e a copy w ith the new defa ult set tin gs. cop y a t wo-page blac k -and-white document Y ou can use the HP Fax t o [...]

hp fax 12 40 ser ies chap te r 4 54 copy mak e multiple copies of the same original 1 Load y our ori ginal face do wn and top f irst in the documen t feeder tra y . F or more inf ormatio n, see load originals on page 15. 2 Pres s Copy until Number of Copies appears in the top line of the displa y . 3 Pres s ! or use the k ey pad to enter the number[...]

user guid e use the cop y features 55 copy reduce or enlar ge 1 Load y our ori ginal face do wn and top f irst in the documen t feeder tra y . F or more inf ormatio n, see load originals on page 15. P osition the or iginal in the center of the doc ument feeder tr ay and mo ve the paper guides ne xt to it. 2 Load letter , A4, or legal paper in the p[...]

hp fax 12 40 ser ies chap te r 4 56 copy 3 Pres s ! until Legal > Ltr 7 2% appea rs. 4 Pres s Star t Blac k or Start Colo r . The HP F ax redu ces the siz e of your o riginal to f it within the pr intable ar ea of the letter paper , as sho wn below . cop y a full page 1 Load the doc ument face do wn and top f irst in the doc ument feeder tr ay .[...]

user guid e use the cop y features 57 copy The HP F ax slightly r educes the si z e of y our original t o fit w ithin the printable ar ea of the let ter or A4 paper , as show n below . cop y a docum ent that has been fax ed se ver al tim es The Enhancements feature automaticall y adjusts the q ualit y of te xt doc uments by sharpening edges of blac[...]

hp fax 12 40 ser ies chap te r 4 58 copy enhance light areas o f your cop y Use Ph oto enhancements to enhance ligh t color s that might otherw ise appear white . Y ou can also copy w ith Photo enhancements to eliminate or r educe any of the follo w ing th at might occ ur when copy i ng w ith T ext enhancements: • Str ay dots of color sur round s[...]

user guid e use the cop y features 59 copy enhance the colors of y our original Use C olor Intensity to adju st the lightnes s and darkness o f the copies y ou mak e. 1 Load y our ori ginal face do wn and top f irst in the documen t feeder tra y . F or more inf ormatio n, see load originals on page 15. 2 Pres s Copy until Color Intensity appears in[...]

hp fax 12 40 ser ies chap te r 4 60 copy[...]

5 61 order supplies order supplies Y ou can order pr int car tridge s, recommended types of HP paper , and HP Fax accessor ies online fr om the HP website . This sec tion contains the follo wing top ics: •o r d e r m e d i a on page 61 • order print cartridges on page 61 • order other suppl ies on page 61 order media T o order media suc h as [...]

hp fax 12 40 ser ies chap te r 5 62 order supplies T o order in ot her cou ntries/regions, call t he phone number for your countries/ re gions. The numbers list ed below are c urr ent as of the publication date of this guide . For a lis t of cur rent or dering numbers , go to the follo wing w ebsite and choo se your o wn country/r egion or language[...]

6 63 maintain maintain y our hp f ax The HP F ax r equires little maintenance . Sometimes y ou might wan t to clean the glass and th e white strip on back of the lid to remo ve surface dust and ens ur e that y our co pie s and scans re main clear . Y ou mi ght also want to r eplace, align, or clean y our print car tri dges fr om time to time. T his[...]

hp fax 12 40 ser ies chap te r 6 64 maintain 2 Clean the glass w ith a soft cloth or spo nge slightly mo istened with a nonabr asi ve glass cleaner . Caution! Do not use abrasi ves , ac etone , benzene , or carbon tetr achlor ide on the glass; thes e can damage it. Do not place or spr ay liquids dire ctly on the glass. The y might seep under it and[...]

user guid e mainta in you r hp f ax 65 maintain 2 Clean the w hite strip w ith a soft cloth or spo nge slightly mo istened with a mild soap and warm w ater . 3 W ash the strip gen tly to loose n debris; do not sc rub the str ip. 4 Dry the strip w ith a chamo is or soft cloth . Caution! Do not use paper-based wipes as these might scr atch the str ip[...]

hp fax 12 40 ser ies chap te r 6 66 maintain Do not open the pr int carr iage access door o f the HP Fax unles s necessary . This uncaps the no zzles and expose s them to air . The print cartridge s have mic ro scopic nozzles that can c log when expo sed to the air for more than a fe w minutes. The HP F ax is desig ned to pre vent nozzles f rom dry[...]

user guid e mainta in you r hp f ax 67 maintain 4 Chec k the Self-T est R eport for s treaking or w hite lines in the color bar s. Mak e sure that the color bars ha ve ev en consistency and the lines of color ex tend acr oss the page . – Y ou w ill find fo ur color bars on the self-test repo r t: black , cyan , magenta , and yello w . – If any [...]

hp fax 12 40 ser ies chap te r 6 68 maintain 1 T urn on the HP F ax, and then lift open the print-carr iage access door . The pr int carri age mov es into v ie w . 2 After the carr iage stops mo ving , push dow n on the top of the print cartridge to r elease it, and then pull it to war d you out of its slot . Note: It is normal t o see ink buildup [...]

user guid e mainta in you r hp f ax 69 maintain Caution! Do not tou ch the gold-color ed contac ts or ink nozzles. Once y ou have r emo ved the plasti c tape, ins tall the print cartri dge immediatel y to pre ven t the ink fro m drying in the nozzles . 4 Hold the blac k print cartridge w i th the HP label on top . Slide the print cartridge at a sli[...]

hp fax 12 40 ser ies chap te r 6 70 maintain align the print cartridges The HP F ax prompts y ou to align print cartridges e very time you install or r eplace a prin t cartridge . Y ou can als o align the pr int cartri dges at an y time fr om the fr ont panel. Ali gning the print cartridges ensur es high-quality output . Note: If y ou remo ve and r[...]

user guid e mainta in you r hp f ax 71 maintain A test page is printed as the pr int car tri dges are cleaned . Recy cle or discar d the page. If copy or print quality stil l seem poor after y ou clean the print cartridges , try cleaning the pr int car tri dge contacts bef ore r eplac ing the print cartridge that is affec ted. F or infor mation on [...]

hp fax 12 40 ser ies chap te r 6 72 maintain 7 Clean onl y the contac ts. Do not clean the nozzles . 8 P lace the print cartri dge back into the car riage . 9 Repeat if necessary for the other print cartr idge. 10 Close the pr int-c arr iage access door and plug in the HP F ax. replace the telephone cord In some coun tries/r egions y ou mu st use a[...]

user guid e mainta in you r hp f ax 73 maintain set the scroll speed The S cr oll Speed option lets you contr ol the rate that te xt message s scr oll fr om ri ght to left in the fr ont panel display . F or ex ample, if the mes sage is long and does not comp letely f it in the fr ont panel displa y , it will need to s cr oll. T his is so that yo u [...]

hp fax 12 40 ser ies chap te r 6 74 maintain set the language and countr y/region Normall y the language and country/re gion for y our HP F ax is set w hen y ou firs t set up y our dev ice . How ev er , yo u can change it at any time . 1 Pres s Setup . 2 Pres s 6 , then pre ss 3 . This selects Pref erences and then selects Set Language & Countr[...]

7 75 fax s etup fax se t up After completing all s teps in the Setup P oster , use the instruc tions in this secti on to complete y our fax setup . P lease keep y our Setup P oster for later us e. In this secti on, y ou will lear n how to set u p your HP F ax so that fax ing work s successfull y with an y equi pment and services y ou might alr eady[...]

hp fax 12 40 ser ies chap te r 7 76 fax setup fax ing from a D SL line If y ou hav e a digital subscr iber line (DSL) service thr ough y our phone company , use the instructio ns in this section to co nnect a DSL filter betw een the telephone wall j ack and your HP Fax. T his filter re move s the digital signal that would block y our HP Fax fr om c[...]

user guid e fax set up 77 fax s etup fax ing with a PBX phone sy stem or an ISDN line If y our telephone line has a PBX sy stem , make sur e you dial the n umber for an outside line bef ore dialing the f ax number . Caution! Many digital PBX s ystems include a call-waiting tone that is fac tory-set to “ on. ” This call-wa iting tone will int er[...]

hp fax 12 40 ser ies chap te r 7 78 fax setup how to cho ose t he right fax se tup fo r your offi ce Caution! Pl ea s e ref er t o how to tell if the follo wing instructions apply to y ou on page 77 be fore follo wing an y of these instruc tions. T o fax successfully , y ou need to know what types of equipment and services (if an y) share the same [...]

user guid e fax set up 79 fax s etup 3 Do you ha ve a PC modem on the sam e telephone line as your HP F ax? ! Y es, I ha ve a P C modem. ! No . Here is ho w to determine if y ou have a P C modem. If y ou answ er “Y es ” to any o f the fo llow ing questions , you ar e using a PC modem: – Do y ou send and r ecei ve f axes dir ectl y to and fr o[...]

hp fax 12 40 ser ies chap te r 7 80 fax setup selec t y our fax setup case fr om this tabl e No w that you ha ve ans wer ed all of the questi ons about the equipment and servi ces that shar e the phone line with y our HP F ax, you ar e read y to choo se the best s etup case for your office. F rom the f irst column in the f ollow ing table , choose [...]

user guid e fax set up 81 fax s etup case A: separate f ax line (no voice calls recei ved) If y ou have a separ ate fax line on w hich y ou r eceiv e no voi ce calls, and y ou hav e no other equipment connected o n this phone line, connec t your HP Fax as descr ibed in this section . 1 Using the phone cor d supplied in the bo x with y our HP F ax, [...]

hp fax 12 40 ser ies chap te r 7 82 fax setup case B: faxing w ith a distinc tiv e r ing ser vice on the same line If y ou subsc ribe to a distinc tiv e ring serv ice thr ough your phone com pany that allo ws y ou to hav e multiple phone numbe rs on one phone line , each w ith a differ ent ring pattern , connect your HP F ax as descr ibed in this s[...]

user guid e fax set up 83 fax s etup case C: shared v oice/fax line If y ou rece iv e both vo ice calls and f ax calls at the same phone numb er , and you hav e no other offi ce equipment (or vo ice mail) on this phone line , connect y our HP F ax as desc ribed in this secti on. 1 Using the phone cor d supplied in the bo x with y our HP F ax, conne[...]

hp fax 12 40 ser ies chap te r 7 84 fax setup case D: fax line shared w ith PC modem (no v oice calls rec e ived ) If y ou have a fax line on whi ch y ou re ceiv e no vo ice calls, and y ou also ha ve a PC modem connec ted on this line , conne ct your HP F ax as descr ibed in this section. Note: Since y our PC modem shar es the telephone line w ith[...]

user guid e fax set up 85 fax s etup Caution! If yo u do not turn off the aut o fax rece iv e setting in you r PC modem so ft war e, y our HP F ax will not be able to r ecei ve faxes. how y our hp fax w ill answer f ax calls When the phone rings, y our HP Fax will answ er automatically after the number of r ings you s et in the Rings to A nsw er se[...]

hp fax 12 40 ser ies chap te r 7 86 fax setup off ice. F or more inf ormation about ho w to tell the diff erence between the cords, see I hav e diffic ulties when sending faxes and when receiv ing faxes. on page 105. 5 If y our PC modem ’s software is s et to automaticall y rece ive f axes to y our compute r , turn off that setting . Caution! If [...]

user guid e fax set up 87 fax s etup Caution! If y ou do not connect y our answ ering mac hine directl y to y our HP Fax, f ax tones fr om a sending fax mac hine could be re c or ded on your answ ering mac hin e , and you pr obably w ill not be able to rece iv e faxes w ith your HP F a x. 3 Using the phone cor d supplied in the bo x with y our HP F[...]

hp fax 12 40 ser ies chap te r 7 88 fax setup case G: shared v oice/fax line w ith PC modem and answ ering machine If y ou rece iv e both vo ice calls and f ax calls at the same phone numb er , and you also hav e a PC modem and answ ering mac hine connected on this phone line, connect y our HP Fax a s descr ibed in this section . Note: Since y our [...]

user guid e fax set up 89 fax s etup 4 Using the phone cor d supplied in the bo x with y our HP F ax, connect one end to your te lephone wall jack , then connect the other end to the port labeled “1-LINE” on the back o f your HP F ax. Caution! If y ou do not use the supplied cor d to connect fr om the telephone w all jack to y our HP Fax, y ou [...]

hp fax 12 40 ser ies chap te r 7 90 fax setup case H: shared v oice/fax line w it h vo ice mail Note: The HP F ax cannot rece iv e faxes a utomaticall y if you hav e a vo ice mail servi ce, so y ou mus t be available to r espond in person (man ually) to incoming fax calls . If you w ant to r eceiv e faxe s automaticall y instead, contact y our phon[...]

user guid e fax set up 91 fax s etup case I: shared v oice/fax line w ith PC modem and v oice mail Note: The HP F ax cannot rece iv e faxes a utomaticall y if you hav e a vo ice mail servi ce, so y ou mus t be available to r espond in person (man ually) to incoming fax calls . If you w ant to r eceiv e faxe s automaticall y instead, contact y our p[...]

hp fax 12 40 ser ies chap te r 7 92 fax setup 5 Pr ess the Answer Mode button on the fr ont panel until TEL appear s on the display . 6 If y our PC modem ’s software is s et to automaticall y rece ive f axes to y our compute r , turn off that setting . Caution! If you do no t turn off the auto fax r ecei ve se t ting in y our modem softwar e , yo[...]

8 93 troubleshooting tr oubl eshooting infor mation This sec tion contains trou bleshooting informati on for the HP F ax 1 2 40 Serie s (H P Fax) . Sp ecific i n forma tion is provided for i ns tal la tio n a nd c on figu ratio n topi cs. R efer ences to our online tro ubleshooting help ar e pro vi ded for operati onal topics . This sec tion contai[...]

hp fax 12 40 ser ies chap te r 8 94 troubleshooting installation troubleshooting Use this sec tion to sol ve an y pr oblems you migh t encounter while installing the HP F ax. problem possible cause and solution I r eceiv ed a message on the fr ont panel display to atta ch the fr ont pa nel cov er . This mi ght mean the fr ont panel cov er is not at[...]

user guid e tr oubleshooting inf ormation 95 troubleshooting The front p ane l displa ys the wr ong language . The HP F ax has been set up with the incorrect language or country/regi on. Usuall y , you s et the language and country/r egion when y ou firs t set up the HP Fax. Ho we ver , y ou can change these settings at an y time by using the f oll[...]

hp fax 12 40 ser ies chap te r 8 96 troubleshooting My HP F ax does not po we r on. • The HP F ax may not be pr operl y connected to a po wer supply . – Mak e sure the connecti on fr om the pow er outlet to the HP F ax is firml y connected. P lug the pow er cord int o a gr ounded pow er outlet , sur ge protec tor , or po wer strip . and wait a [...]

user guid e tr oubleshooting inf ormation 97 troubleshooting paper jams problem pos sible cause and solution P aper has jammed in the automati c document feeder . Sev eral common ac tions can cause paper jams: • plac i ng too much paper in the docu ment feeder tr ay • using paper that is too thic k or too thin for the HP F ax • trying to add [...]

hp fax 12 40 ser ies chap te r 8 98 troubleshooting print cartri dg e problems problem possible cause and solution The HP Fax d oes no t pr int satisfact oril y . F irst c heck to see whe ther the print cartridge is ou t of ink. T o do this, see print a self-test report on page 66. Ho we ver , befor e you do this, c heck the print cartridge to mak [...]

user guid e tr oubleshooting inf ormation 99 troubleshooting cop y problems problem pos sible cause and solution Copies a re fade d o r colors ar e dull. • The C opy Quality setting f or the HP Fax is s et to F ast . • The L ighte r/D ark er setting fo r the HP Fax is se t too light . See copy a washed-out original on page 54. • The C olor In[...]

hp fax 12 40 ser ies chap te r 8 100 troubleshooting Copies have hor iz ontal smears . • The pr int cartridge s might hav e a fiber buildup or mi ght be lo w on ink. Pr int a Self- T est R eport. If the r eport sho ws that the ink looks as if something has bru shed up against it, c lean the prin t cart ri dges. If this does not sol ve the pr oble[...]

user guid e tr oubleshooting inf ormation 101 troubleshooting Nothing happens when I try to copy . • The HP Fax is tu rned off. Look on the HP Fax front panel. If the display is blank and n o lights ar e on, the HP Fax is tu rned off . Mak e sure the po wer cor d is connected and plugged into a po wer outlet . Press the On button to tur n on the [...]

hp fax 12 40 ser ies chap te r 8 10 2 troubleshooting The entir e printout is slanted or sk ew ed. • The paper guide is not position ed correc tly , so paper is not feeding co rr ectly . Mak e sure the pape r guide is clo se to the left edge o f the paper withou t bending the paper . Remo ve the paper , and then mov e the paper guide all the way [...]

user guid e tr oubleshooting inf ormation 103 troubleshooting The las t page of my documen t does not pr int . • The paper tr ay is empty or the HP Fax has a paper jam. Mak e sure pa per is loaded in the paper tr ay and that y ou do not hav e a paper jam. Fo r information on c learing paper jams, see pap er jams on page 9 7. The pr intout is blan[...]

hp fax 12 40 ser ies chap te r 8 104 troubleshooting fax probl ems Use this section to solv e any pr oblems y ou might encou nter while s etting up you r HP F ax for f axing . F or infor mation about ho w to set up y our HP F ax for fax ing, s ee fax set up on page 7 5. problem possible cause an d solution F ax transmis sion is slo w . • The fax [...]

user guid e tr oubleshooting inf ormation 105 troubleshooting I hav e diffic ulties when sending fax es and w hen rec eiv ing faxes. • Mak e sure y ou connected the HP F ax fr om the port labeled “1-LINE” to y our telephone wa ll jack using the phone cor d supplied in the bo x with y our HP F ax . * Th i s s p e cia l 2-wi re c o rd i s diffe[...]

hp fax 12 40 ser ies chap te r 8 106 troubleshooting I hav e diffic ulties when sending fax es and w hen rec eiv ing faxes. (contin ued) • Make sur e you ha ve corr ectly co nnected the HP Fax to the telepho ne wall jac k, and co rr ectly co nnected an y additional equipment and s ervices that shar e the phone line with y our HP F ax. Use the 1-L[...]

user guid e tr oubleshooting inf ormation 10 7 troubleshooting I cannot r eceiv e fax es, but I can send faxes. • The R ings to Answ er feature might not be set to answ er af ter the appropr iate number of rings fo r your off ice setup . F or more inf ormation , see how to choose the right f ax setup for you r o f fi ce on page 7 8. • If you ha[...]

hp fax 12 40 ser ies chap te r 8 108 troubleshooting I cannot r eceiv e fax es, but I can send faxes. (contin ued) • If y ou are not u sing a distinctiv e ring se r vi ce, c heck to mak e sure that the Ans wer R ing P a ttern featur e on your HP F ax is set to All Ring s. F or informati on, see change the ans wer r ing pattern (distinctive rin gi[...]

user guid e tr oubleshooting inf ormation 109 troubleshooting front panel messages print cartridge message s I hear stati c on my telepho ne line ev er since I connect ed the HP F ax. (contin ued) * This po ssible cause/soluti on applies onl y in the countrie s/regions that rece ive a 2 -wir e phone cord in the bo x with the HP F ax, including: Ar [...]

hp fax 12 40 ser ies chap te r 8 110 troubleshooting alignment messag es Cartridge error . See pr oduct doc umentation f or details . • One or both of the prin t car tri dges is hav ing a pr oblem. Deter mine whi ch print cartridge is e xper ienc ing the pr oblem and re pl a c e i t. F or more inf ormation , see work with print cartr idges on pag[...]

user guid e tr oubleshooting inf ormation 111 troubleshooting fax mes sages Alignment failed . Please try again. The alignment pr ocedure can f ail for se ver al rea sons: • Alignment page is placed incorr ectl y in the document feeder tr ay . • Alignment page has been mar ked or cr eased . • No alignment page is loaded or a page other than t[...]

hp fax 12 40 ser ies chap te r 8 112 troubleshooting copy mes sag es Can ’t pr int fax . W rong paper detec ted. R eplace paper . Pres s OK to contin ue . An incorr ect paper si ze is loaded in the paper tra y . The HP F ax can only print f axes on letter , A4, or legal paper . If another paper si ze is loaded in the paper tr ay , the HP F ax wil[...]

user guid e tr oubleshooting inf ormation 113 troubleshooting gener al stat us messages mess age soluti on Open door . Clear carr iag e jam, and then press OK . The HP F ax is new and ther e is packing mate rial insi de the HP F ax. Open the print-carriage acce ss door and ma k e sure that y ou hav e re mov ed all packing mater ials fr om the HP Fa[...]

hp fax 12 40 ser ies chap te r 8 114 troubleshooting automatic doc ument fee der messa ges seve re error messages Memory full; pr ess OK . The memory is full or the HP F ax has too many f axes stor ed in memory . Print the f axes st ored in memory . Or , you can unplug the HP Fax to delete all fax es stor ed in memory . See reprint the fax es in me[...]

user guid e tr oubleshooting inf ormation 115 troubleshooting fax log error cod es Use the t able below to help y ou inter pre t the codes that appear in the results column of the fax log . See gen era te rep or ts m an ua lly on page 35 for infor mation on pr inting the fax log . The table also indi cates whi ch codes are spec ific to er ror cor r[...]

hp fax 12 40 ser ies chap te r 8 116 troubleshooting 344 - 348 ( 3 49 - 353 E C M ) 354 - 355 The t elephone connection w as lost . 356 - 36 1 (3 6 2 -36 6 ECM) The r eceiv ing fax machine prematur ely ended the session . 36 7 - 37 2 ( 373 - 37 7 E C M ) 378 - 3 8 0 Ther e was a communi cation err or with the r ecei ving fax mac hine. 381 The telep[...]

9 117 technical information tec hnical infor mation The tec hnical spec ificati ons and internatio nal regulatory infor mation for y our HP F ax are pr ovi ded in this section . This sec tion contains the f ollow ing topics: • paper specifications on page 117 • fax specifications on page 118 • physical specif ications on page 118 • power sp[...]

hp fax 12 40 ser ies chap te r 9 118 technical information paper siz es print margin specifications fax specifications • W alk-up bla ck and white and co lor fax capability • Up to 9 9 speed dials (var ies b y model) • Up to 200 page memory (based on ITU- T Te st Image #1 at standard r esoluti on.) Mor e complicated pages or higher res olutio[...]

user guid e technical information 119 technical information po wer specifications • P ower consumpti on: 50 W max imum • Input v oltage: A C 100 to 2 40 V , 0.7 A (max imum) , 50–6 0 Hz env ir onmental spec ifications • Recommended oper ating temper ature r ange: 15º to 32º C (5 9º to 90º F ) • Allo wable oper ating temperatur e range[...]

hp fax 12 40 ser ies chap te r 9 120 technical information F or more inf ormation on ENERG Y S T AR guidelines, go to the f ollow ing website: www .ene rg ysta r .go v paper use This pr oduct is suited fo r the use of rec ycled pa per according to DIN 19 309 . plastics Pl astic parts ov er 25 gr ams are mark ed accor d ing to inter national standar[...]

user guid e technical information 121 technical information reg u l a to r y n o ti c e s The HP F ax meets produc t requir ements fr om regulatory agenc ies in your country/r egion. This sec tion contains the f ollow ing topics: • regulatory model identification number on page 121 • notice to users of the U .S. telephone network: FCC r equirem[...]

hp fax 12 40 ser ies chap te r 9 12 2 technical information The T elephone Consumer Pr otecti on Act of 19 91 makes it unla wful for an y person t o use a computer or other electr onic dev ice, inc lud ing fax machines , to send any mes sage unless suc h message cl early contains in a mar gin at the top or bottom of eac h transmitted page or on the[...]

user guid e technical information 12 3 technical information Le numér o REN (Ringer E quivale nce Number) attribué à c haque appar eil terminal f ournit une indication sur le nombr e maximal de ter minaux qui peu vent êtr e connectés à une interface téléphon ique. L a terminaiso n d’une interface peut s e composer de n ’importe quelle c[...]

hp fax 12 40 ser ies chap te r 9 12 4 technical information declaration o f conformity Accor ding to IS O/IEC Gui de 22 and EN 4 5014 Manuf acturer’s name and address: Hew lett -P a ck ard C ompan y , 163 99 W est Bernar do Driv e , San Diego, CA 9 2127 -18 99 , US A Regu la to ry mo de l numb er: SDGOB-03 06 -03 Declar es that the produ ct: Prod[...]

10 12 5 support hp f ax 12 40 series support Hew lett -P ackar d pro v ides Interne t and phone support for y our HP F ax. This sec tion contains the f ollow ing topics: • g et support and oth er information from the Internet on page 125 • h p customer support on page 125 • prepare your hp fax f or shipment on page 12 7 If you ar e unable to [...]

hp fax 12 40 ser ies chap te r 1 0 12 6 support 4 If yo u are still e xperi encing pr oblems and need to speak w ith an HP Cust omer Support Repr esentati ve , do the follo wing: a. Hav e the specifi c name of your HP F ax, as it appears on the fr ont panel , av ailable. b . Have y our servi ce ID and seri al number read y . T o displa y your serv [...]

user guid e hp fax 12 40 seri es support 12 7 support prepar e y our hp fax fo r shipment If after contac ting HP Cu stomer Support or r eturning to the point o f purcha se, y ou are requested to sen d your HP Fax in for service, please follow the steps be low to avoid further damage to the HP pr oduct. Note: When tr ansporting your HP F ax, mak e [...]

hp fax 12 40 ser ies chap te r 1 0 12 8 support 9 Make sur e the paper tr ay exte nder is in its closed po sition, and then f old the paper tra y door up until it snap s into place. This places the HP F ax in its fully c losed position , as sho wn below . 10 If av ailable, pac k the HP Fax f or shipment b y using the ori ginal packing mater ials or[...]

11 12 9 warranty in formation w arr ant y infor mation Y our HP Fax come s with a limited w arranty that is desc ribed in this secti on. Info rmation about ho w to obtain w arranty serv ice and how y ou can upgr ade your standar d fact ory war ranty is also pr ov ided. This sec tion contains the f ollow ing topics: • duration of limited warranty [...]

hp fax 12 40 ser ies chap te r 1 1 130 warra nt y i nfo rm at io n Outside the U .S ., please call your local HP Customer Support off ice. S ee call in Canada on page 12 6 for a list of int ernational C ustomer Suppo r t numbers . retur ning your hp f ax for service Bef ore r eturning your HP F ax for serv ice, y ou must call HP Customer Support . [...]

user guid e war ranty inf ormation 131 warranty in formation limitations of warr anty T O THE EXTENT ALL OWED B Y L OCAL L A W , NEITHER HP NOR IT S THIRD P ARTY SUP PLIER S MAKE ANY O THER W ARRANTY OR CONDITION OF ANY K IND, WHET HER EXP RES S OR IMPLIED , W ARR ANTIE S OR CONDIT IONS OF MERCHANT ABILITY , S A TISF ACT OR Y QU ALITY , AND FITNE S[...]

hp fax 12 40 ser ies chap te r 1 1 13 2 warra nt y i nfo rm at io n[...]

13 3 inde x Numerics 4 by 6 inch (10 b y 15 cm) bor derless ph otos fit to pa g e, 55 A align ink ca r tr idge, 95 align pr int cartri dge, 70 , 95 ans wer call waiting calls , 30 ans wer mode , 24 ans wering mac hine set up w ith voi ce/fax line , 86 set up w ith vo ice/fax/P C modem line , 88 attaching the fr ont panel, 94 automatic document f ee[...]

index hp fax 12 40 ser ies 134 ans wer r ing patter n, 44 automati cally r eceiv e , 24 block j unk fax numb ers, 47 bus y , 44 bus y line, 111 caller ID, 47 cancel, 49 cancel forwar d, 43 cancel sc heduled, 21 color send fails, 111 confir m, 18 contrast , 38 date and time, 41 def aults, 40 distincti ve r i nging, 44 enter text , 32 err or correc t[...]

index user guid e 13 5 K ke ypad, enter text , 32 L labels load, 12 language setup, 95 light copy , 99 lighten faxe s, 39 lights trou bleshooting, 93 load paper , 11 M maintenance , 63 align pr int cartr idges, 70 clea n exte rior , 65 cle an gl ass, 63 clean print cartridge contacts, 71 clea n prin t c ar t ridg es, 70 clean s canner lid whit e st[...]

index hp fax 12 40 ser ies 13 6 self -t est, 66 r eprint f axes in memory , 49 res e t p owe r e rro r , 11 4 res o l ut i o n, 38 fax, 38 re store fac tor y defaults, 72 ret ur n you r HP Fa x, 130 ring , a nsw er pattern, 44 rin g s t o a nswe r fa x, 27 S scan scan spe cificatio ns, 118 scanner lid w hite str ip, clean , 64 scroll spee d, 73 sel[...]

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Visit the hp fax infor mation center It has ev erything y ou need to get the mos t value fr om y our HP F ax. • T echni cal Support • Supplies and Order ing Informati on • Pr ojec t Tips • W ays to Enhance Y our Produc t www .hp.com/support © 2004 Hew lett -P ack ard Dev elopment Company , L.P . Printed on r ecyc led p aper . Pr inted in t[...]