HP (Hewlett-Packard) 15 manual

HP Pavilion Sleekbook 15 and HP Pavilion Ultrabook 15 Maintenance and Service Guide[...]

© Copyright 2012 Hewlett-Packard Development Company, L.P. AMD is a trademark of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel, Intel Centrino, Intel Co re, and Pentium are trademarks of Intel Corporation in the U.S. and other countries. Microsoft and Windows [...]

Safety warning notice WARNING! To reduce the possibility of heat-related in juries or of overheating the device, do not place the device directly on your la p or obstruct the device air vents. U se the device only on a hard, flat surface. Do not al low another har d surface, such as an a djoining optional pr inter, or a soft surface , such as pillo[...]

iv Safety warning notice[...]

Table of contents 1 Product description .................... ........... .............. ............. ............... ........... ............ ........ ... 1 2 External component identification ............... .......... ............ ......... ............ .......... ............. .... 6 Finding your har dware and s oftware information . ..........[...]

Display pane l .................. ..................... ............... .................. ................... .............. 36 Keyboard .......... ......... ........... ......... ........... ......... ........... ......... ........... ........ ........... .. 39 Top cover .......... ............ ......... ............ ......... ............ ......[...]

7 Specifications ......................................... .......................... .................................... ...... ..... 85 Computer s pecifications ................ ............ .......... ............. ........... ............ ........... ............. ..... ... 85 35.6 cm (14.0 in), disp lay specificat ions ............... .......[...]

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1 Product description Category Description Intel HM77 UMA Intel HM70 UMA Intel HM77 Discrete Produc t Name HP Pavilion Sleekbook 15 HP Pavilion Ultrabook 15 √√ √ Processors 3rd Generat ion Intel® Core™ i5 processors: Intel Core i5-3317U (1.7 GHz, turbo u p to 2.6 GHz, 1600 MHz/3 MB L3 cache, dual core, 17 W) √√ Intel Core i5-3337U (1.8[...]

Category Description Intel HM77 UMA Intel HM70 UMA Intel HM77 Discrete ● Intel HD Graphics 4000 for use with computer models with 3rd Generation Intel Core processors √√ ● Intel HD Graphics 3000 for use with computer models with 2nd Generation Intel Core processors √√ ● Intel HD Graphics for use with computer models with Pentium or Ce[...]

Category Description Intel HM77 UMA Intel HM70 UMA Intel HM77 Discrete Supports up to 8 GB of system RAM in the following configurations: ● 8192 MB total system m emory (4096 MB × 2) (no support for 32 bit operatin g systems) ● 6144 MB total system m emory (4096 MB × 1 + 2048 MB × 1) (no support for 32 bit operating system s) ● 4096 MB tot[...]

Category Description Intel HM77 UMA Intel HM70 UMA Intel HM77 Discrete HP TrueVision HD camera (fixed, no tilt) with activity LED, USB 2.0, M-JPEG, 1280 x 720 by 30 frames per second √√ √ Ethernet Integrated 10/100 network interface card (NIC) √√ √ Wireless Integrated wireless local area network (WLAN) options by way of wireless modul e[...]

Category Description Intel HM77 UMA Intel HM70 UMA Intel HM77 Discrete ● HP AC power adapter √√ √ ● RJ-45 (Ethernet, includes lin k and activity lights) √√ √ ● USB 3.0 (2 ports) √√ √ ● USB 2.0 (1 port) √√ √ Keyboard/ pointing devices Island-style keyboard with nu meric keypad 1.5 mm travel distance √√ √ TouchPa[...]

2 External component identification Finding your hardware and software information Locating hardware To find out what hardware is installed on your computer: 1. From the Start screen, type c , and then select Co ntrol Panel . 2. Select System and Security , and then in the System area, clic k Device Manager . A list displays all the devices install[...]

Component Des cription (2) Hard drive light ● Blinking white: The hard drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. (3) Digital Media Slot Supports the following digital card formats: ● Secure Digital (SD) Memory Card ● Secure Digital Extended Capacity (SDxC) Memory Card ● Secure Digital High C[...]

Left side Component Des cription (1) Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is design ed to act as a deterrent, but it may not prevent the comp uter from being mishandled or stolen. (2) Vent Enables airflow to c ool internal components. NOTE: The computer fan starts up automatically to cool[...]

Display Component Des cription (1) WLAN antennas (2)* Send and receive wirele ss signals to communicate with wireless local area networks (WLANs). (2) Webcam light On: The webcam is in use. (3) HP TrueVision HD Webcam Records video, c aptures still photographs, and allows you to video conference and chat on line using streaming video. To use the we[...]

Top TouchPad Component D escription (1) TouchPad light ● Amber: The TouchPad is off. ● Off: The TouchPad is on. (2) TouchPad on/off button Turns the TouchPad on or off. (3) TouchPad zone Moves the on-screen p ointer and selects or activates items on the screen. (4) Left TouchPad button Functions like th e left button on an external mouse. (5) R[...]

Lights Component Des cription (1) Power light ● White: The computer is on. ● Blinking white: The computer is in the Sleep state, which is an energy-saving mode. The compu ter shuts off power to the display and other unneeded comp onents. ● Off: The computer is off or in Hibernation. Hibernation is an energy-saving mode that uses the least amo[...]

Buttons and speakers Component Description (1) Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the butt on briefly to initiate Sleep (disabled by default). ● When the computer is in the Sleep state, press the button briefly to exit Sleep. ● When the computer is in Hibernati[...]

Keys Component Des cription (1) esc key Displays system in formation when pressed in combination with the fn key. (2) fn key Displays system information when press ed in combination with the esc key. (3) Operating system key For Windows systems, returns you to the Start screen from an open app or the Desktop. NOTE: Pressing the operating system log[...]

Bottom Component Des cription (1) Battery bay Holds the battery. (2) Battery lock Locks and unlocks the battery. (3) Vents (4) Enable airflow to cool internal components. NOTE: The computer fan st arts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycl e on and off during routine operatio[...]

3 Illustrated parts catalog Service label When ordering parts or requesting information, provide the co mputer serial number and model description provided on the service label. The serv ice label is located o n th e bottom of the computer. NOTE: Your label may look slightly diff erent from the illustration in this section. Ite m Description Func t[...]

Computer major components Item Component Spare part number (1) 39.6 cm (15.0 in), high definition (H D), WLED, SVA BrightView display assembly. The display assembly is spared at th e subcom ponent level only. NOTE: For a full list of display spare parts, see Display assembly subcomponents on page 21 . (2) Keyboard , black finish (includes keyboard [...]

Item Component Spare part number ● For use in Canada 701684-DB1 ● For use in France 701684-051 ● For use in Germany 701684-041 ● For use internationally 701684-B31 ● For use in Israel 701684-BB1 ● For use in Latin America 701684-161 ● For use in the Nordic Regions 701684-DH1 ● For use in Portugal 701684-131 ● For use in Saudi Arab[...]

Item Component Spare part number (6) System board (inclu des replacement thermal material): For use with computer models with Intel processors and UMA graphics: For use with computer m odels with HM77 chipsets and i5-3317U process ors: ● For Windows 8 Professional 701694-601 ● For Windows 8 Standard 701694-501 ● For FreeDOS 1.0 or Ubuntu Linu[...]

Item Component Spare part number ● For Windows 8 Standard 712794-501 ● For FreeDOS 1.0 or Ubuntu Linux 712794-001 For use with computer m odels with HM77 chipsets and i3-U processors: ● For Windows 8 Professional 712795-601 ● For Windows 8 Standard 712795-501 ● For FreeDOS 1.0 or Ubuntu Linux 712795-001 For use with computer models wi th [...]

Item Component Spare part number ● For Windows 8 Professional 701700-601 ● For Windows 8 Standard 701700-501 ● For FreeDOS 1.0 or Ubuntu Linux 701700-001 (7) Memory modules (two, DDR 3-1600 MHz, PC3-12800): ● 4 GB 641369-005 ● 2 GB 652972-005 (8) Hea t sink (includes replacement thermal material): ● Heat sink for computer models with sw[...]

Item Component Spare part number ● Ralink RT3290LE 802.11 b/ g/n 1x1 WiFi and Bluetooth 4.0 Combo Adapter (s elect models only) 690020-005 ● Ralink RT5390R 802.11 b/g/n 1 ×1 WiFi (select models only) 691415-005 (13) Pla tform Controller Hub (PCH) heat sink 699248-001 (14) Speaker assembly (includes left and right speakers and cable) 701690-001[...]

Item Component Spare part number (1) Display bezel 701680-001 (2) Display Hin ge Kit (includes left an d right display hinges and brackets) 701683-001 (3) 35.6 cm (15.6 in), HD, WLED, SVA BrightView display panel 701688-001 (4) Webca m/microphone module 70776 7-001 (5) Ante nna Kit (includes left and righ t wireless antenna cables and transceivers)[...]

Component Spare p art number Optional extern al optical drive , not illus trated, (includes bezel and bracket): ● DVD±RW Super Multi Double-Layer Combination Drive 659940-001 Screw Kit (not illustrated) 701689-001 Thermal Material Kit 680571-001 Sequential part number listing Spare part number Description 490371-001 Power cord for use in North A[...]

Spare part number Description 669299-005 500 GB, 5400 rpm hard drive (9.5 mm (0.37 in) × 6.35 cm (2.50 in) SATA, does not include hard drive bumpers, bracket, or cable) 669300-005 640 GB, 5400 rpm hard drive (9.5 mm (0.37 in) × 6.35 cm (2.50 in) SATA, does not include hard drive bumpers, bracket, or cable) 670290-005 Intel Centrino Wireless-N 223[...]

Spare part number Description 701684-031 Keyboard with black finish for use in the Un ited K ingdom (includes cable), for use with com puter models with Intel processors only 701684–041 Keyboard with black finish for use in Germany (includes cable), for use with comput er models with Intel processors only 701684-051 Keyboard with black finish for[...]

Spare part number Description 701684-FL1 Keyboard with black finish for use in the C zech Repu blic (includes cable), for use with computer models with Intel processors 701685-001 TouchPad button board 701686-001 Power button board (includes cable) 701687-001 USB board (includes cable an d audio-out/audio-in jack) 701688-001 Raw Panel 701689-001 Sc[...]

Spare part number Description 701700-501 For use only with computer models equ ipped with Discrete Graphics video memory, an HM77 chipset, an i3-2377M processor, 1 GB of de dicated video memory, and Windows 8 Standard 701700-601 For use only with computer models equ ipped with Discrete Graphics video memory, an HM77 chipset, an i3-2377M processor, [...]

Spare part number Description 712798-001 Processor for use with computer models with HM77 ch ipsets. i3-2377M for FreeDOS 1.0 or Ubuntu Linux 712798-501 Processor for use with computer models with HM 77 chipsets and i3-3277M for u se with Windows 8 Standard 712798-601 Processor for use with computer models with HM77 ch ipsets. i3-2377M for use with[...]

4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to comple te the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers Service considerations The following sections include some of th e cons iderations th[...]

Drive handling CAUTION: Drives are fr agile componen ts that must be handled with care. To prev ent damage to the computer, damage t o a drive, or loss of information, observe these precautions: Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, a[...]

The following table shows how humidity affects the electrostati c voltage levels generated by different activities. CAUTION: A product can be degra ded by as little as 700 V. Typical electro static voltage levels Relative humidity Event 10% 40% 55% Walking across carpet 35,000 V 15,000 V 7,500 V Walking across vinyl floor 12,000 V 5,000 V 3,000 V M[...]

Packaging and transp orting guidelines Follow these grounding guidelines when packagin g and transporting equipment: ● To avoid hand co ntact, transport pr oducts in static-safe tube s, bags, or bo xes. ● Protect ESD-sensitive part s and assemblies with co nductive or approved co ntainers or packaging. ● Keep ESD-sensitive parts in their cont[...]

Equipment guidelines Grounding equipment must include either a wrist st rap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a gr ounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To pro vide proper ground, wear a strap snugly ag ainst the sk[...]

Battery Description Spare p art number 4 cell, 37 Whr, 2.55 Ah Li-ion battery 695192-001 Before disass embling the computer, fo llow these steps: 1. Shut down the computer. 2. Disconnect all external device s connected to the computer. 3. Disconnect the power from the computer by firs t unplugging the power cord from the AC outlet and then unpluggi[...]

2. Reset the battery release lock (2) to the locked position. Component re placement procedures 35[...]

Computer feet Description Spare part number Rubber Feet Kit 697906-001 The computer feet are adhesive -backed rubber pads. There are 5 rubber feet that a ttach to the base enclosure in the locat ions illustrated below. Display panel Description Spare part number Display beze l 701680-0011 39.6 cm (15.0 in), HD, WLED , SVA BrightView display panel 7[...]

3. Disconnect the power from the computer by firs t unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 34 ). NOTE: To replace the entire display assembly , additional steps are required (see Display Assembly on page 73 ). Remove the panel: 1. Remove the plast[...]

4. Remove the four Phillips sc rews for the display panel. 5. Move the panel towa rd the keyboard (1) . NOTE: Support the display panel as you lean the panel forward. 6. Release the ad hesive support str ip (2) that secures the displa y panel cable connector to the display panel. 7. Disconnect the display panel cable (3) from the display panel, and[...]

Keyboard NOTE: The keyboard spare part kit inc ludes a keyboard cab le. Description Spare part number Black key board: ● For use in Canada 701684-D B1 ● For use in France 701684-051 ● For use in Germany 701684-041 ● For use internationally 701684-B31 ● For use in Israel 701684-BB1 ● For use in Japan 701684-291 ● For use in Latin Ameri[...]

IMPORTANT: Make special note of each screw and scre w lock size and loca tion during removal and replacement. Before removing the keyboard, follo w these steps: 1. Shut down the computer. 2. Disconnect all external device s connected to the computer. 3. Disconnect the power from the computer by firs t unplugging the power cord from the AC outlet an[...]

2. Turn the computer right-side up with the fron t toward you. Open the display and stand the computer on its right side. Insert a thin tool th rough the keyboard access hole. (The keyboard icon indicates the keyboard access hole .) Push firmly on the bottom of the keyboard until it disengages from the computer. 3. Turn the computer right-side up w[...]

4. Gently slide your finger along the top edge of th e keyboard to re lease the keyboard clips. Lift up on the rear of the keyboard. 42 Chapter 4 Removal an d replacement procedures[...]

5. Tilt the keyboard forw ard (1) onto the palm rest. Release the zero insertion force (ZIF) connector (2) to which the keyboard cabl e is attached, and then disc onnect the keyboard cable (3) from the system board. 6. Remove the keyboard. Reverse this procedure to install the keyboard. Top cover NOTE: The top cover spare part kit includes the To u[...]

4. Remove the battery (see Battery on page 34 ). 5. Remove the keyboard (see Keyboard on page 39 ). Remove the top cover: 1. Remove the five Phillips screws that s e cure the top cover to the base e nclosure. 2. Disconnect the power button cable (1) and t he TouchPad cable (2) . 3. Close the display and turn the computer upside down. 44 Chapter 4 R[...]

4. Remove the eight Philli ps screws from the bottom of the co mputer. 5. Turn the computer o ver and open the display. 6. Gently lift around the edges of the top cover (1) and lift to remove the top cover (2) . When replacing the top cover, be sure that the fo llowing components are removed from the defective top cover and installed on the re plac[...]

Power button board Description Spare p art number Power button board (includes cable) 701686-001 IMPORTANT: Make special note of each screw and scre w lock size and loca tion during removal and replacement. Before removing the power bu tton board, follow these steps: 1. Shut down the computer. 2. Disconnect all external device s connected to the co[...]

Hard drive NOTE: The hard drive spare part kit does not include th e ha rd drive cable, or hard drive bracket and screws. Description Spare p art number 9.5 mm (0.37 in) × 6.35 cm (2.50 in ) SATA 1 TB, 5400 rpm 676521-005 750 GB, 7200 rpm 633252-005 750 GB, 5400 rpm 634250-005 640 GB, 5400 rpm 669300-005 500 GB, 7200 rpm 634925-005 500 GB, 5400 rp[...]

Remove the hard drive: 1. Disconnect the USB cable on top of the hard drive from the compu ter. NOTE: If it is necessary to replace the ha rd drive cable, see System board on page 54 . 2. Remove the two Phillips screws (1) . Lift the hard drive (2) to remove and disconnect the hard drive cable (3) . 48 Chapter 4 Removal an d replacement procedures[...]

3. Remove the four Phillips screws (1) , and then remove the bracket (2) from the hard drive. To install a hard drive, re verse the removal procedure. Component re placement procedures 49[...]

USB board/Audio jack Description Spare p art number USB board (includes cable and audio-out/audio-in jack) 701687-001 IMPORTANT: Make special note of each screw and scre w lock size and loca tion during removal and replacement. Before removing the USB board, follow these steps: 1. Shut down the computer. 2. Disconnect all external device s connecte[...]

WLAN module Description Spare p art number Intel Centrino Wireless-N 2230 802.11 b/g/n 2×2 WiFi and Bluetooth 4.0 combinat ion adapter, for use with comput ers with Intel processors 670290-005 Qualcomm Atheros AR9485 802.11 b/g/n 1×1 WiFi Adapter 675794-005 Qualcomm Atheros A R9565 802.11 b/g/n 1×1 WiFi and Bluetooth 4.0 Combo Adapter for use wi[...]

Remove the WLAN module: 1. Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module. NOTE: The 1/black WLAN antenna cable is connected to the WLAN module 1/Main terminal. The 2/white WLAN antenna cable is connect ed to the WLAN module 2/Aux terminal. 2. Remove the Phillips screw (2) that secures the WLAN module to the system boa[...]

3. Remove the WLAN module by pulling the mo dule away from the slot at an angle (3) . NOTE: The WLAN module is designed with a no tc h to prevent incorrect installation into the WLAN m odule socke t. NOTE: If the WLAN antennas are not connected to th e terminals on the WLAN module, the protective sleeves should be installed on the antenna conne cto[...]

System board NOTE: The system boar d Thermal Material Kit, part number 680571 -001, inclu des replacement thermal paste an d pads. Description Spare p art number For use with comp uter models with Intel p rocessors and UMA graphics: For use with computer models with HM77 chipsets and i5-3317U processors: ● For Windows 8 Professional 701694-601 ?[...]

Description Spare p art number For use with computer models with HM70 ch ipsets and Pentium 997 processors: ● For Windows 8 Professional 703714-601 ● For Windows 8 Standard 703714-501 ● For FreeDOS 1.0 or Ubuntu Linux 703714-001 For use with computer models with HM77 chipsets and i5-3337U processors: ● For Windows 8 Professional 712794-601 [...]

Description Spare p art number For use with computer models with HM 77 chipsets. i3-2377M processors, and 1 GB of dedicated video memory ● For Windows 8 Professional 701700-601 ● For Windows 8 Standard 701700-501 ● For FreeDOS 1.0 or Ubuntu Linux 701700-001 IMPORTANT: Make special note of each screw and scre w lock size and loca tion during r[...]

NOTE: The heat sink on your system board may ap pear different from the heat sink shown. 1. Disconnect the following cables from the system board: (1) Display panel cable (2) Speaker cable (3) Fan power connector 2. Remove the power connect or bracket Phil lips screw (1) and remove the power connector bracket (2) . 3. Remove the two Phillips screws[...]

6. Disconnect the power connector cable (3) . 7. Remove the hard drive cable: a. Turn the system board upside do wn, with t he front toward you. b. Disconnect the hard drive cable from the system board. Reverse this procedure to ins tall the system board. 58 Chapter 4 Removal an d replacement procedures[...]

Memory module WARNING! To reduce the ris k of electric shock a nd damage to the equipment, unplug the power cord and remove all batteries befo re installing a memory module. CAUTION: Electrostatic discharge (ESD) can damage electronic components. Before beginning any procedure, ensure that you a re discharged of sta tic electricity by touching a gr[...]

3. Remove the memory module (2) by pulling it away from the slot at an angle. CAUTION: To prevent damage to the memory module , hold the memory module by the edges only. Do not touch the components on the memory module. CAUTION: To protect a memory module after remova l, place it in an electrostatic-safe container. To replace the memory module: 1. [...]

2. Press down on the left and righ t sides of the memory module (2) until the side retention clips snap back into place. 3. Reverse the previous removal steps to replace the following items: ● System board ● WLAN ● USB board ● Hard drive ● Top cover ● Keyboard ● Battery ● Any external devices and the AC adapter Component re placemen[...]

RTC battery Description Spare p art number RTC battery 697917-001 IMPORTANT: Make special note of each screw and scre w lock size and loca tion during removal and replacement. Before removing the RTC battery, follow these steps: 1. Shut down the computer. 2. Disconnect all external device s connected to the computer. 3. Disconnect the power from th[...]

Reverse this procedure to install the RTC battery. Component re placement procedures 63[...]

mSATA solid-state drive Description Spare p art number mSATA solid-state drive, 32 GB dr ive (for use with computers with Intel Core processors, not supported on Ubuntu Linux) 698524-001 mSATA solid-state drive, 24 GB dr ive (for use with computers with Intel Core processors, not supported on Ubuntu Linux) 717579-001 IMPORTANT: Make special note of[...]

2. Remove the Phillips screw (1) and slide out the mSATA solid-state drive (2) . NOTE: The drive tilts up to remove . The drive also ha s a notch that you line up to ensure it is installed correctly. Reverse this procedure to install the mSAT A drive onto a replacement system board. Component re placement procedures 65[...]

PCH heat sink Description Spare p art number PCH heat sink 699248-001 IMPORTANT: Make special note of each screw and scre w lock size and loca tion during removal and replacement. Before removing the PCH heat sink, follow these steps: 1. Shut down the computer. 2. Disconnect all external device s connected to the computer. 3. Disconnect the power f[...]

Reverse this procedure to install the PCH heat sink onto a replacemen t system board. Heat sink Description Spare p art number UMA graphics heat sink 697915-001 Switchable discrete graphics heat sink 697916-001 Thermal material 680571-001 IMPORTANT: Make special note of each screw and scre w lock size and loca tion during removal and replacement. B[...]

2. Remove the heat sink. If you have an UMA graphics heat sink, go to step c. a. Loosen all of the captive screws (1) and (2) and then lift the switchable discrete graphics heat sink (3) from the system board. CAUTION: To prevent damage to the cooling tube s, do not lift the assembly by the cooling tubes. The tubes bend easily. 68 Chapter 4 Removal[...]

b. Thoroughly clean the thermal connections (1), (3) on the syst em board and the heat sink (2), (4) before replacing a heat sink onto a system board. Continue to step 3. c. Loosen the captive screws (1) and lift the UMA graphics heat s ink (2) from the system board. d. Thoroughly clean the thermal connections (1) on the system board and the heat s[...]

Fan Description Spare p art number Fan 697914-001 IMPORTANT: Make special note of each screw and scre w lock size and loca tion during removal and replacement. Before removing the fan, follow these steps: 1. Shut down the computer. 2. Disconnect all external device s connected to the computer. 3. Disconnect the power from the computer by firs t unp[...]

Speaker assembly Description Spare p art number Speaker assembl y 701690-001 IMPORTANT: Make special note of each screw and scre w lock size and loca tion during removal and replacement. Before removing the speaker assembly, follow these steps: 1. Shut down the computer. 2. Disconnect all external device s connected to the computer. 3. Disconnect t[...]

Reverse this procedure to install the speaker asse mbly on the base enclosure. RJ-45 cover Description Spare p art number RJ-45 cover 703075-001 IMPORTANT: Make special note of each screw and scre w lock size and loca tion during removal and replacement. Before removing the RJ-45 co ver, follow these steps: 1. Shut down the computer. 2. Disconnect [...]

Display Assembly Description Spare p art number Antenna Kit (includes l eft and right wireless antenna cables and transceivers) 701676-001 Display Panel Cable Kit (in cludes display panel cable and we bcam/microphone module cable) 701681-001 Display enclosur e: ● Ruby red 701677-001 ● Sparkling black 701678-001 Display Hinge Kit (includes left [...]

CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to th e display assembly and ot her comput er components. 1. Remove the four Phillips scre ws from the disp lay hinges (1) an d lift the display assembly (2) . 2. If it is necessary to replac e the webcam/microphone[...]

3. Remove the two top screws (1) and two bottom screws (2) from the display bracket and lift the display brackets (3 ) to remove them. 4. If it is necessary to re place the display panel c able: a. Gently remove the cable from the routing clips (1) . b. Detach and release the WLAN module (the WLAN mod ule is attached to the display enclosure with d[...]

c. Remove the wireless antenna cables and transceivers. Reverse this procedure to reassemble and install the display assemb ly. Power connector Description Spare p art number Power co nnector 701682-001 IMPORTANT: Make special note of each screw and scre w lock size and loca tion during removal and replacement. Before removing the power connector, [...]

NOTE: The power connector screw and bracket were removed during the process to remove the system boar d. 1. Release the powe r connector (1) . 2. Lift out the power connector (2) to remove it from the base enclosure. Reverse these procedures to re place the power connector. Component re placement procedures 77[...]

5 Using Windows 8 Setup Utility (BIOS) and System Diagnostics Setup Utility, or Basic Input/Outp u t System (BIOS), controls communication between all the inp ut and output devices on the s ystem (such as d isk drives, display, keyboard, mouse, and printer). Setup U tility (BIOS) includes settings for the types of devices installed, the startup seq[...]

Downloading a BIOS update CAUTION: To reduce the risk of damage to t he comput er or an unsuccessful ins tallation, download and install a BIOS update only when the computer is connected to reliable e xternal power using the AC adapter. Do not download or install a BIOS update while the computer is running on battery power, docked in an optional do[...]

Using System Diagnostics System Diagnostics allows you to run diag nostic tests to determine if the computer hardware is functioning properly. To start System Diagnostics: 1. Turn on or restart the computer, quickly press esc , and the n press f2 . 2. Click the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If yo[...]

6 Using Ubuntu Linux Setup Utility (BIOS) and System Diagnostics Setup Utility, or Basic Input/Outp u t System (BIOS), controls communication between all the inp ut and output devices on the s ystem (such as d isk drives, display, keyboard, mouse, and printer). Setup U tility includes settings for the typ es of peripheral s installed, the star tup [...]

Displaying system i nformation 1. Start Setup Utility . 2. Select the Main menu. System information such as the system time and date, an d identification information about the computer is displayed. 3. To exit Setup Utility without changing any settings, use the arrow keys to select Exit > Exit Discarding Changes , and then press enter . Restori[...]

BIOS version information (also known as ROM date and System BIOS ) can be displayed by using Setup Utility. 1. Start Setup Utility . 2. If the system information is not displa yed, use the arrow keys to select the Main menu. BIOS and other system information is displayed. 3. To exit Setup Utility, use the arrow keys to select Exit > Exit Discard[...]

Using System Diagnostics System Diagnostics allows you to run diag nostic tests to determine if the computer hardware is functioning properly. To start System Diagnostics: 1. Turn on or restart the comput er. While the “Press the ESC key for St artup Menu” m essage is displayed in the lower-left corner of the screen, press esc . When the Startu[...]

7 Specifications Computer specifications Metric U.S. Dimensions: Width 38.57 cm 15.18 in Depth 25.9 cm 10.19 in Height (front to back) 2.07 cm to 2.1 cm .81 in to .83 in Weight: 2.08 kg 4.6 lbs Input power Operating voltage and current 18.5 V dc @ 3.5 A or 19.5 V dc @ 3.33 A – 65 W Temperature Operating (writing to optical disc) 5°C to 35°C 41?[...]

35.6 cm (14.0 in), display specifications Metric U.S. Dimensions Width 32.4 cm 12.8 in Height 19.3 cm 7.6 in Diagonal 35.6 cm 14.0 in Number of colors 262K (6 bit) Contrast ratio 500:1 (typical) Bright ness 200 cd/m 2 (nits) (ty pical) Backlight WLED Total power con sumption 3.2 W (max) Viewing angle ±45° horizontal, +15° up & -35° down ver[...]

1 TB* 750 GB* 640 GB* 500 GB* 320 G B* *Size refers to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications may differ slightl y. NOTE: Certain restrictions and exclusions apply. Contact support for details. Hard drive specifications 87[...]

8 Windows 8 Backing up, restoring, and recovering Your computer includes tools provided by HP an d the operating system to help you safeguard your information and retrieve it if you ever need to. Th ese tools will help yo u retu rn your computer to a proper working state or even back to the or iginal factory state, all with simple steps. This chapt[...]

libraries, des ktop, contacts, and fav orites. If files are a ccidentally deleted fro m the hard drive a nd they can no longer be restored from the Recycle Bin, or if files become corrupted, you can restore the files that you back ed up using File History. R e storing files is also useful if you ever choose to reset the computer by reinstalling Win[...]

Restore and recovery There are several options for recovering your sy stem. Choose the method that best matches your situation and level of expertise: ● If you need to restore your pe rs onal files and data, you can use Windows File Hist ory to restore your information from the backups you created. For more information and steps for using File Hi[...]

Using Windows Refresh for quick and easy recovery When your computer is not working pr operly and yo u need to regain system stability, the Windows Refresh option allows you to start fres h and keep what is impo rtant to you. IMPORTANT: Refresh removes any traditional applications that were not originally installed on the system at the factory. NOT[...]

3. Click Change PC settings in the bottom-right corner of the screen, and then select General from the PC settings screen. 4. Under Remove everything and reinstall Windows , selec t Get started , and follow the on-screen instructions. Recovering using HP Recovery Manager HP Recovery Manager software allows you to recover the computer to its o rigin[...]

To start HP Recovery Manager fr om the HP Recovery partition: 1. Press f11 while the computer boots. – or – Press and hold f1 1 as you press the power button. 2. Select Troubleshoot from the boot options menu. 3. Select HP Recovery Manager , and follow the on -screen instructions. Using HP Recovery media to recover You can use HP Recovery media[...]

Follow these steps to remove the HP Recovery partition: 1. From the Start screen, type recovery , and then select HP Recovery Manage r . 2. Select Remove Recovery Partition , and follow the on-screen instructions to continue. 94 Chapter 8 Windows 8 Backing up, restoring, an d recovering[...]

9 Ubuntu Linux Backing up, restoring, and recovering Recovery after a system failure is as good as your most recent backup. As you add new softwar e and data files, you should continue to back up your system on a regula r basis to maintain a reasonably current back up. Performing a system recovery The Deja Dup Restore Tool allows you to repair or r[...]

on the drivers and software installed on your co mputer, you may need slightly more than 8 GB of space. HP recommends that you use a 16 GB device or above for best results. IMPORTANT: Remember to ins ert your USB device into the USB port on the computer before starting this procedure. To create the restore image: 1. Click the System menu icon at th[...]

NOTE: Before you back up your in formation, be sure you have designated a location to save the backup files. 1. Click the System menu icon at the far right of the top panel, and then click System Settings > Backup icon. 2. Select Folders from the panel on the left si de of the window, and beneath Folders to back up , select the fold ers to back [...]

10 Power cord set requirements The wide-range input feature of the computer permit s it to operate fr om any line voltage f rom 100 to 120 V ac, or from 220 to 240 V a c. The 3-conductor power cord set in cluded with the computer me ets the requiremen ts for use in the country or region where the equipment is purchased. Power cord sets for use in o[...]

Requirements for specific countries and regions Country/region Accredited agency Applicable note number Argentina IRAM 1 Australia SAA 1 Austria OVE 1 Belgium CEBEC 1 Brazil ABNT 1 Canada CSA 2 Chile IMQ 1 Denmark DE MKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 India ISI 1 Israel SII 1 Italy IMQ 1 Japan JIS 3 The Netherlands KEMA 1 New Zealand [...]

Country/region Accredited agency Applicable note number The United States UL 2 1. The flexible cord must be Type HO5VV-F, 3-conductor, 0.75 mm² conductor size. Powe r cord set fittings (appliance coupler and wall plug) must bear the certification mark of th e agen cy responsible for evaluation in the co untry or region where it will be used. 2. Th[...]

11 Recycling When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the loca l laws and regulations in your area for battery disposal. HP encourages customers to recy cle used electronic hardware, HP original print cartrid ges, and rechargeable batteries. For more information about re[...]

Index A AC adapter 7 spare part number 22 , 24 action keys identifying 13 antenna removal 75 spare part number 22, 24, 76 Antenna Kit spare part number 22, 73, 76 audio, product description 3 audio-in (microphone) jack 8 removal 50 audio-out (headphone) jack 8 removal 50 B back up personal files 89 backups 88, 95 base enclosure spare part number 21[...]

Hard Drive Hardware Kit spare part number 20, 27, 47 hard drive light 7 HDMI port, identifying 7 heat sink removal 67 spare part numbers 20, 24, 67 hinge spare part number 22, 24, 73 HP Recovery Manager 92 correcti ng boot proble ms 93 starting 93 HP Recovery media creating 89 recovery 93 HP Recovery partition 93 recovery 92 removing 93 I integrate[...]

processor s 1 product name 1 security 5 serviceability 5 video 3 wireless 4 product name 1 R recovery 90, 91 discs 89, 93 HP Recovery Manager 92 media 93 starting 93 supported disc s 89 system 92 USB flas h drive 93 using HP Recovery media 89 recovery media creating 89 creating using HP Recovery Manager 89 recovery partition 92 removing 93 recycle [...]

restoring files 90 system restore po int 88, 90 Windows applications key, identif ying 13 Windows key, identifying 13 wireless antenna removal 75 spare part number 22, 24, 76 wireless light 11 wireless, produc t description 4 WLAN antennas, identifying 9 WLAN module removal 51, 75 spare part numbers 20, 21, 24, 51 workstation guidelines 32 Index 10[...]