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Bom manual de uso
As regras impõem ao revendedor a obrigação de fornecer ao comprador o manual com o produto HP (Hewlett-Packard) 2100 ER. A falta de manual ou informações incorretas fornecidas ao consumidor são a base de uma queixa por não conformidade do produto com o contrato. De acordo com a lei, pode anexar o manual em uma outra forma de que em papel, o que é frequentemente utilizado, anexando uma forma gráfica ou manual electrónicoHP (Hewlett-Packard) 2100 ER vídeos instrutivos para os usuários. A condição é uma forma legível e compreensível.
O que é a instrução?
A palavra vem do latim "Instructio" ou instruir. Portanto, no manual HP (Hewlett-Packard) 2100 ER você pode encontrar uma descrição das fases do processo. O objetivo do manual é instruir, facilitar o arranque, a utilização do equipamento ou a execução de determinadas tarefas. O manual é uma coleção de informações sobre o objeto / serviço, um guia.
Infelizmente, pequenos usuários tomam o tempo para ler o manual HP (Hewlett-Packard) 2100 ER, e um bom manual não só permite conhecer uma série de funcionalidades adicionais do dispositivo, mas evita a formação da maioria das falhas.
Então, o que deve conter o manual perfeito?
Primeiro, o manual HP (Hewlett-Packard) 2100 ER deve conte:
- dados técnicos do dispositivo HP (Hewlett-Packard) 2100 ER
- nome do fabricante e ano de fabricação do dispositivo HP (Hewlett-Packard) 2100 ER
- instruções de utilização, regulação e manutenção do dispositivo HP (Hewlett-Packard) 2100 ER
- sinais de segurança e certificados que comprovam a conformidade com as normas pertinentes
Por que você não ler manuais?
Normalmente, isso é devido à falta de tempo e à certeza quanto à funcionalidade específica do dispositivo adquirido. Infelizmente, a mesma ligação e o arranque HP (Hewlett-Packard) 2100 ER não são suficientes. O manual contém uma série de orientações sobre funcionalidades específicas, a segurança, os métodos de manutenção (mesmo sobre produtos que devem ser usados), possíveis defeitos HP (Hewlett-Packard) 2100 ER e formas de resolver problemas comuns durante o uso. No final, no manual podemos encontrar as coordenadas do serviço HP (Hewlett-Packard) na ausência da eficácia das soluções propostas. Atualmente, muito apreciados são manuais na forma de animações interessantes e vídeos de instrução que de uma forma melhor do que o o folheto falam ao usuário. Este tipo de manual é a chance que o usuário percorrer todo o vídeo instrutivo, sem ignorar especificações e descrições técnicas complicadas HP (Hewlett-Packard) 2100 ER, como para a versão papel.
Por que ler manuais?
Primeiro de tudo, contem a resposta sobre a construção, as possibilidades do dispositivo HP (Hewlett-Packard) 2100 ER, uso dos acessórios individuais e uma gama de informações para desfrutar plenamente todos os recursos e facilidades.
Após a compra bem sucedida de um equipamento / dispositivo, é bom ter um momento para se familiarizar com cada parte do manual HP (Hewlett-Packard) 2100 ER. Atualmente, são cuidadosamente preparados e traduzidos para sejam não só compreensíveis para os usuários, mas para cumprir a sua função básica de informação
Índice do manual
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HP SureStore F ibre Channel SCSI Bridge 2100 ER User Guide Edition 3 P art Number C6340-9000 3 F ebruary 2 000 Printe d in: Greele y , CO USA © Copyrig ht 2000 Hewlett- P ackard Company[...]
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ii Notice This do cument cont ains informa tion tha t is prote cted by cop yright. A ll rights are reserved. No part of this docume nt may be photocopied, reproduced, or tr ans l ated to another language . The information contained in this docume nt is subject to change without no tice . See Appendix C for important safety and regulatory informat i[...]
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iii 5. Th e warra nty pe riod b egins on th e date of de livery or on the dat e of install ation i f installe d by HP . If cust omer schedule s or delay s HP install ation more than 30 d ays after de livery , warranty begins on the 31st day fr om d eliv ery . 6. W arranty does no t apply to defect s resulting from (a ) imp roper or inadequat e main[...]
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iv Printing History This gu ide is t he first e dition o f all includ ed materia l. The g uide pri nting date and part numb er indicate the current edition. The printin g date changes wh en a new edition is printe d. (Minor co rrections and updates incorporated at rep rint do not change this d ate.) Edi tion 1: J uly 1 998 Edition 2: De cember 1998[...]
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v Typographica l Conventi ons The fo llowin g typog r aphic al conve ntions are use d in thi s guide : Ita lic fo nt : Denotes im portant in formation. KEYCAP : D enotes keystr okes. Computer Output : Deno tes informat ion disp layed in th e control pa nel and scr een men u items tha t you select. W ARNIN G W arnings call att ention to a procedure [...]
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vi In This Guide In this g uide, the follo wing area s are des cribed: Chapter 1 Intro duction: Content s of the parts k it, su pported products , environmental requirements for the F ibre Bridge, and sample co nfigurations. Chapter 2 Settin g Up the Fibre Bridg e: How to install the Fibre Bridge, including rackmounting and cablin g. Chapter 3 O pe[...]
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Contents vii T a ble of C ontents 1. Introduction Chapter Overview ....................................................................... 1-2 Fibre Bridge Components and Supported Products .................... 1-3 Product Components .............................................................. 1-3 Supported Products ........ .....................[...]
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viii Contents Making Configuration Changes .................................................. 3-9 Reconfigure the Fibre Channel Address ................................ 3-11 Change the Trace Settings ....................................................3-13 Fibre Channel to SCSI Mapping Configuration .................... 3-14 4. T roubleshooting Gui[...]
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Contents ix T a ble of C ontents HP FIRST/QUICK FAX Faxback Services ........................... B-5 Electronic Support Services ................................................... B-8 Customer Care Centers .......................................................... B-9 Telephone Support After Warranty ....................................... B-11 C.[...]
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x Contents[...]
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Ta b l e s xi T able of T ables T abl e 1-1. Suppli ed Componen ts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 T abl e 1-2. Suppo rted Products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 T abl e 1-3. Ph ysical Specif ications of the Fibre Bridge . . . . . . . . . . . . . 1-6 T abl e 1-4. Loca tion Criter[...]
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xii Ta b l e s[...]
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Fig u r e s xiii T a ble of Figu res Figure 1- 1. Sample Fibre Cha nnel Configuration — Basic . . . . . . . . . . . 1-7 Fi gure 1 -2. S am ple F ibre Channe l Co nfigur ation — Minimum Expans ion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8 Fi gure 1 -3. S am ple F ibre Channe l Co nfigur ation — Maximum Exp[...]
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xiv Fig u r e s[...]
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1- 1 Introdu ction 1 Introduction[...]
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1- 2 Chapter 1 Introduc tion Chapter Overv iew Chapter Overview This chap ter provide s the fo llowing in formation: • Fibre Br idge C ompon ents a nd Su pport ed Pr oducts • Choosing a Location • Fibre Cha nnel Configurations[...]
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Chapter 1 1- 3 Introduc tion Fibre Bridge Component s and Supported Product s Introdu ction F ibre Bridge Components and Supported Products This sect ion include s a list of all part s supplied with th e Fibre Bridg e, produ cts tha t Hewle tt-Packard sup ports for use w ith th e Fibre B ridge, environmen tal considerations , and sample sys tem con[...]
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1- 4 Chapter 1 Introduc tion Fibre Bridge Comp onents and Supported Product s SCSI Cable s (for Digi tial Linear T ape libraries) 2 Two Single-end ed, 2 meter len gth - 68 p in high de nsi ty . SCSI Cable (for M agnet o-Op tical libraries) 2 Two Single-end ed, 2 meter length - 50-to-68 pin, hig h densit y . Serial Cab le 1 RJ-11 to RJ-11 cab le, in[...]
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Chapter 1 1- 5 Introduc tion Fibre Bridge Component s and Supported Product s Introdu ction Supported P roducts T able 1-2 sh ows the product s that Hewlet t-P ackar d supports for connection wi th the Fibre Bridge : T able 1-2 Supported Products Product Descripti on HP DL T li braries and au toloaders with single- ended SCSI interfaces Library mo [...]
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1- 6 Chapter 1 Introduc tion Choosing a Location Choosi ng a Location Physical Specificatio ns The F ibre Bridge is desi gned fo r rackmoun ting. The uni t can be mounted in most standard 19-inc h rack configurations . The physical characterist ics are as follows : T able 1-3 Physical Specif ications of the F ibre Bridge Environmental Specificati o[...]
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Chapter 1 1- 7 Introduc tion Fibre Channel Configurations Introdu ction Fi bre Cha nnel Config urations The Fibre Brid ge is sup ported i n a basi c configurat ion on D igital Lin ear T ape (DL T) a nd Magneto -Optical (MO) librarie s . The bridge is support in expanded confi gurations on DL T librarie s. A basic con figuration is com p rised of on[...]
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1- 8 Chapter 1 Introduc tion Fibre Channel Configurations Expanded Configuration ( DL T libraries only) Figure 1-2 and Figure 1- 3 sho ws the Fib re Br idge in tw o possib le expanded confi gurations . These configurat ions are supported o n DL T libraries on ly . F igure 1-2 Sample F ibre Channel Configuration — Minimum Expansio n[...]
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Chapter 1 1- 9 Introduc tion Fibre Channel Configurations F igure 1-3 Sample F ibre Channel Configuration — Ma ximum Expansion[...]
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1- 10 Chapter 1 Introduc tion Fibre Channel Configurations[...]
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2- 1 Setting Up the Fibre B ridge 2 Setting Up the F ibre Bri dge[...]
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2- 2 Chapter 2 Setting Up the Fibr e Bridge Chapter Overv iew Chapter Overview This chapter provides instructions on comp leting the following setup proc edu res: • Mounting the Fib re Brid ge in a Rack • Installi ng Cables[...]
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Chapter 2 2- 3 Setting Up the Fi bre Bridg e Mounting the Fibre Bridge in a Rack Setting Up the Fibre B ridge Mounti ng the Fibre Br idge in a Rack Mounting the Fib re Bridge in a rack requ ires asse mbling L-br ackets to the F i bre B r id ge a n d t he n mo un ti n g the L -brac kets t o a rac k. L- br a c ke ts allow the Fibre Bridge to be mount[...]
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2- 4 Chapter 2 Setting Up the Fibr e Bridge Mounting the Fibre Bridge in a Rack Assemble the L-brackets to the Fibr e Bridge 1. F acin g th e back of th e Fibre Bridge, posit ion th e fi rst L-br acket with the mount ing tab to ward the back of the rack and point ing away from the unit, as sho w n in Figure 2-1 . 2. Insert 6x32 screws through the f[...]
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Chapter 2 2- 5 Setting Up the Fi bre Bridg e Mounting the Fibre Bridge in a Rack Setting Up the Fibre B ridge Install the Fibre Bridge in the Rack 1. F acing th e back of t he rack, in stall a t otal of f our clip nut s above any existi ng prod uct, two in to ea ch of the rails. Install the clip nuts so that the top n ut align s with the top hole o[...]
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2- 6 Chapter 2 Setting Up the Fibr e Bridge Installing Cables Installing Cables The Fibre Brid ge can be u sed in either basic or expan ded sy stem configu rations. This section p rovides the step s to ins tall cab les in bo th configurations . NOTE The follo wing sectio n explains ov erall conf iguration cab ling. F or comp lete in stallat ion pro[...]
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Chapter 2 2- 7 Setting Up the Fi bre Bridg e Insta lling Cable s Setting Up the Fibre B ridge 3. Connect on e en d of the opti cal cable int o the GBIC on the F ibre Bridge and t he other end into the G BIC on the Fibre Ch annel HBA in the hos t. 4. Connect the power co rd from the Fibr e Bridge to an grounded o utlet. 5. Co nfirm that all cable en[...]
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2- 8 Chapter 2 Setting Up the Fibr e Bridge Installing Cables F ibre Bridge Connect ion, Expanded Configuration Example (DL T Libraries Only) 1. Prope rly sh u t down a l l peri pheral d evice s th at wi ll be conn ected to the Fib re Bridge, including the hub (s). Check wit h the system administrator before turning off power to eithe r hubs or lib[...]
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Chapter 2 2- 9 Setting Up the Fi bre Bridg e Insta lling Cable s Setting Up the Fibre B ridge F igure 2-4 Fibre Bridg e Connection, Expanded Configuration (Minimum) (DL T Only )[...]
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2- 10 Chapter 2 Setting Up the Fibr e Bridge Installing Cables F igure 2-5 Fibre Bridg e Connection, Expanded Configuration ( Maximum) (DL T Only )[...]
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Chapter 2 2- 1 1 Setting Up the Fi bre Bridg e Insta lling Cable s Optical F ibre Channel Cable Options The Fibre Bri dge us es fibe r -optic ca bles av ailable in the lengt hs list ed in Figure 2- 2: T able 2-2 F iber-Optic Cable Opti ons NOTE F or additional information regarding the Fibre Channel environment, configuration, and o ther Fibre issu[...]
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2- 12 Chapter 2 Setting Up the Fibr e Bridge Installing Cables[...]
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3- 1 Operating the Fibre B ridge 3 Operating the F ibre Bridge[...]
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3- 2 Chapter 3 Operating the Fibre Bridge Chapter Overv iew Chapter Overview This chap ter provide s the fo llowing in formation: • P owerin g on the Syst em • Changi ng the Defau lt Setti n gs • Making Configu ration Changes[...]
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Chapter 3 3- 3 Operating t he Fibre B ridge Power ing on the System Operating the Fibre B ridge Po w e r i n g o n t h e S y s t e m The HP SureStore Fibre Chan nel SCSI Bridg e 2100 E R is conf igured for most Fibr e Channel install ations without i nterve ntion. T he bas ic configuratio n uses one F ibre Bridge connected directly to a Fibre Chann[...]
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3- 4 Chapter 3 Operating the Fibre Bridge Powering on th e System F igure 3-1 Fibre Bridg e, Back View[...]
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Chapter 3 3- 5 Operating t he Fibre B ridge Changing the Default Se ttings Operating the Fibre B ridge Changing the Default Settings The ba sic Fibre Bridge co nfiguratio n assumes there is only o ne Fibre Bridge includ ed in the system. If th is is a DL T installa tion and more than one Fibre bridge will be in stalled, o r if there is another Fibr[...]
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3- 6 Chapter 3 Operating the Fibre Bridge Changing the Default Settings F igure 3-2 Connecting the Se rial Cable 2 1 4 H N o t S u it a b l e fo r H a rd D riv e S u b s ys t e m s 3 1F i b r e B r i d g e 2 RJ-11 conne ctor 3 S erial cable 4 RJ-11 to DB9 a dapte r[...]
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Chapter 3 3- 7 Operating t he Fibre B ridge Changing the Default Se ttings Operating the Fibre B ridge Serial P ort Setup Before communicating , the P C serial port must be connected to the Fi bre Bridge and terminal emula tion software (Hy perterminal, o r similar) must be in stalled on the host. Configur e the terminal e mulation program to use t[...]
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3- 8 Chapter 3 Operating the Fibre Bridge Changing the Default Settings T able 3-1 Fibre Bridg e Default Configuration Set tings Serial P ort • Baud rates: 96 00, 192 00, 38400, 5 7600, 11520 0 (baud rate wil l auto-configure ). • No handshak e . • No pa rity . • 8 data bi ts . • 1 stop bit . Fi br e Channel • Ha rd address mode uses ad[...]
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Chapter 3 3- 9 Operating t he Fibre B ridge Making Configuration Changes Operating the Fibre B ridge Making Co nfigurati on Changes T o make configuration c hanges , follow these st eps: 1. St art your te rminal em ulation a pplicati on software. 2. Pre ss th e ENTER key . The f ollowing menu will display: NOTE The user ma y need to press ENTER sev[...]
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3- 10 Chapter 3 Operating the Fibre Bridge Making Configuration Changes F igure 3-4 F ibre Bridge Configuration Menu 4. T o initiate a ch a nge, ent er the number of any item on the list. Afte r all c hang es hav e been c omple ted, sa ve t he chang es by pr essin g a on the keyboard. T o mak e changes take effect , restart the Fibre Bridge. CAUTIO[...]
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Chapter 3 3- 1 1 Operating t he Fibre B ridge Making Configuration Changes Operating the Fibre B ridge Reconfigure the F ibre Channel Addre ss Use the Fi bre Channel Configuratio n menu to change from the hard address mode t o the soft addre ss mode. NOTE The F ibre Bridg e default s etting is ha rd addressing , where the address is preset to 71 (0[...]
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3- 12 Chapter 3 Operating the Fibre Bridge Making Configuration Changes Selecting the “ Change ALP A V alue (option 2 in the pre vious menu) produ ces th e follow ing lis t of add resses : F igure 3-6 F ibre Channel Addresses 4. Select an address by entering the number before the colon. Pressing any key , except a val id numb er , will dis play a[...]
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Chapter 3 3- 13 Operating t he Fibre B ridge Making Configuration Changes Operating the Fibre B ridge Change the Trace Settings CAUTION Changing options in the T race Settings menu directly affects the current operati o n of the Fi b re Bridge . Pressi ng U changes the current operating parame ters witho ut rest arting t he Fibr e Bridge. The Trace[...]
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3- 14 Chapter 3 Operating the Fibre Bridge Making Configuration Changes F ibre Channel to SCSI Mapping Configuration Use the F ibre Channel to SCSI Map ping Configuration menu t o di splay the SCSI de vices that are pre sent on the Fi bre Bridge .[...]
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4- 1 T roub leshooti ng Guide 4 T roubleshooti ng Guide[...]
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4- 2 Chapter 4 T roubl eshootin g Guide Chapter Overv iew Chapter Overview This chap ter provide s the fo llowing in formation: • P ossible problems t hat a user may encounter when i nstalling the Fibre Brid ge. • Recom mend ed pro cedu res fo r anal yzin g and solvin g prob lems. • What to do whe n problems cannot be resolved using the docum[...]
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Chapter 4 4- 3 T rou bleshooti ng Guid e T roubleshooting T roub leshooti ng Guide Troubleshooting This sect ion describe s potenti al problems and solut ions. If you are unable t o diag nose and solve a proble m using th ese guid elines, cont act an HP service rep resentative or y our sales representa tive. By using these sug gested procedures , y[...]
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4- 4 Chapter 4 T roubl eshootin g Guide T roubleshooting Problem: Cannot T urn On the Hub (DL T Only) If the hub will not power -up, use the follo wing steps before taking furt her action: 1. V erify al l power connections , breakers, and switch settings are working and co rrect. 2. Co nfirm that the power indicat or is illumin ated. 3. V eri fy th[...]
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Chapter 4 4- 5 T rou bleshooti ng Guid e T roubleshooting T roub leshooti ng Guide 2. Make su re th e librar ies , Fib re Brid ge, and hubs (DL T only) are powered on and conne cted appropriately before powering on workstations . If they were not conne cted, pow ered on, and configu red properly bef ore the NT workstat ion was powe red on, restart [...]
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4- 6 Chapter 4 T roubl eshootin g Guide T roubleshooting 3. I f the works tation does not d isplay th e SC SI devi ces u nder t he Fib re Channel HB A in the control panel, restart the workstation and then recheck for the appe arance of the library SCSI devices. 4. ( If DL T) Run th e tape dia gnostic ut ility from the NT w orkstati on to verify th[...]
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Chapter 4 4- 7 T rou bleshooti ng Guid e T roubleshooting 6. V erify SCSI bus operation: Use the serial connection bet ween the NT wor kstatio n and th e Fi bre Brid ge. See Cha pter 3 , “ Fibre Bridge Default Conf iguration Settings , ” on pa ge 3-8 for defa ult s etti ngs an d for steps t o initi ate the fo llowing procedures : • P erform a[...]
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4- 8 Chapter 4 T roubl eshootin g Guide T roubleshooting[...]
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A- 1 Fibre Channel Over vie w A F ibre Channel Overvi ew[...]
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A- 2 Appendix A Fibre Chan nel Ove rview Overview Overview In this app endix, we w ill describe t he followin g: • Defining F ibre Channel • Implementing F ibre Channel • W orking With Fibre Channel • Prob lems wi th F ibre Ch anne l[...]
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Appendix A A- 3 Fibre Channel Overview De fini ng Fi bre Chan nel Fibre Channel Over vie w Defining Fibre Channel Thi s overview o f Fibr e Chann el is int ended t o briefl y explai n the technolo gy , its p otentia l uses, and poss ible pro blems that a user s hould consider . Individual s requiring more information s hould consider additiona l pu[...]
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A- 4 Appendix A Fibre Chan nel Ove rview Defining Fibre Channel A fully imp lemente d F abri c system supports over 16 million de vice addresses, allowing a user to s end data from ea ch device at 100 M B per second. Using fiber optic cable , Fibre Channel devices can be spaced at maximu m interv als of 10 km, s upport ing di stribu ted ho sts in a[...]
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Appendix A A- 5 Fibre Channel Overview Imp lem enti ng Fi br e Cha nne l Fibre Channel Over vie w Implementi ng Fibre Channel Whether de signing a new syste m or enhancing a syst em that is in place , Fibre Channel o ffers signif icant speed and d istance and cost advantage s . Fibre Ch annel w orks with e xistin g syst ems a nd soft ware, with th [...]
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A- 6 Appendix A Fibre Chan nel Ove rview Working W ith Fibre Channel W orkin g With F ibre Ch annel Fibre Channe l is a trans port proto col. Differi ng from pr otocols s uch as SCSI, Fibre Cha nnel does not use data manipulatio n commands. An addressing scheme with adva nce handshaking requir ements verifies that data was transferred correctly . F[...]
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Appendix A A- 7 Fibre Channel Overview Worki ng Wi th Fi bre Cha nne l Fibre Channel Over vie w The Fibre Ch annel pro tocol w ill work wh en devices are conn ected or disconne cted while data is bein g transferred becaus e of this additio n a l information. Error detection and recovery at all levels of the protoco l are also p rovided. A fairness [...]
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A- 8 Appendix A Fibre Chan nel Ove rview Working W ith Fibre Channel Fibr e C hannel devices ma y use eithe r of two modes: soft or hard addressing. Hard addre ssing is similar to the exi sting SCSI app roach. Fibre Ch annel device s can o nl y use t he assi gne d addre ss . If tha t add ress is already being used by another d evice, the Fibre Chan[...]
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Appendix A A- 9 Fibre Channel Overview Pro ble ms with Fi bre C ha nne l Fibre Channel Over vie w Problems with F ibre Channel Fibre Channe l accommodates many protoco ls and ph ysical interface s . Problems re sult in the attempt t o do many t hings with one solut ion. A warenes s of the potent ial problems he lps users creat e and maintai n relia[...]
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A- 10 Appendix A Fibre Chan nel Ove rview Problems with Fibre Channel Additional optical ca ble conside rations are as follo ws: • Cable between t wo nodes must use the same core size. NOTE The li mitatio n on m ixing c ore sizes appli es only to cabl e betw een two nodes and is on ly a conce rn when splicing o r connecti ng optica l cables direc[...]
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Appendix A A- 1 1 Fibre Channel Overview Pro ble ms with Fi bre C ha nne l Fibre Channel Over vie w Laser P ower Control Sy stems There are t wo types of sys tems approved for us e: OFC and non-OF C . These tw o types of cont rol systems can ex ist on the same network, but are not optically compa tible and cannot be hooked up to the same optical ca[...]
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A- 12 Appendix A Fibre Chan nel Ove rview Problems with Fibre Channel[...]
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B- 1 Suppor t and Customer Service B Support and Customer Service[...]
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B- 2 Appendix B Support and Custom er Servi ce Chapter Overv iew Chapter Overview This chap ter contains informatio n to help users ob tain su pplies and obtain support . In this section you wil l find the following: • Supplies a nd Accessories • Hewlett -P ackard Customer Support[...]
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Appendix B B- 3 Suppor t and Custo mer Servic e Supplies and Accessories Suppor t and Customer Service Supplies and Accessories A full ran ge of supp lies may be or dered throu gh a Hewlet t-P ackard authorized dealer , s ales office , or through HP Direct. T o contact HP Direct, cal l 1-800-227 -8164. Call 1-80 0-752-0900 for the locat ion of t he[...]
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B- 4 Appendix B Support and Custom er Servi ce Hewlett-Packard Customer Support Hewlett-P ackard Customer Support If a Fibre Bridge fails during the w arranty period, and the troubles hooting gui de and user manual do not sol ve the pr oblem, you can receive su pport by doing th e follow ing: • Consult HP F IRST or QUICK F AX for faxback se rvice[...]
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Appendix B B- 5 Suppor t and Custo mer Servic e Hewlett-Packard Customer Suppor t Suppor t and Customer Service Support P ack Service Contract If you purcha sed a Support P ack fro m Hewlett-P ackard to upgrade t h e support leve l, make sure that yo u immediately send in t he registration card. F ailure to submit the Support P ac k registration ca[...]
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B- 6 Appendix B Support and Custom er Servi ce Hewlett-Packard Customer Support Asia-P acific Australi a (03) 9272 2 627 China (8161 0) 65055280 Hong Kon g 800-96-772 9 India +9 1 (0) 11 682 6031 Indonesia 6221-350 -3408 Japan (3) 3335- 8622 Korea ( 02) 769-0543 Malaysia 800 -1611 New Zeala nd (09) 356 66 42 Philipp ines 632-8 67-3551 Singapo re (6[...]
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Appendix B B- 7 Suppor t and Custo mer Servic e Hewlett-Packard Customer Suppor t Suppor t and Customer Service Europe Austria 06 60 63 86 Belgium, Du tch 0800 11906 Belgium, French 0800 17043 Denmark 800 10453 Finland 080 0 13134 France 05 905900 Germany 0130 810 0 61 Ireland 01 662 5525 Italy 1678 59020 Netherla nds 06 022 2420 Norway 800 11319 P[...]
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B- 8 Appendix B Support and Custom er Servi ce Hewlett-Packard Customer Support Electr onic Sup port Servic es F or 24-hour access to information over your modem: On-line Se rvice Providers T echnical information is available on CompuServe and America Onl ine. Hewlett- P ackard W eb Site Product a nd suppor t informat ion is availabl e on the Hewle[...]
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Appendix B B- 9 Suppor t and Custo mer Servic e Hewlett-Packard Customer Suppor t Suppor t and Customer Service Cust omer Care C enters NOTE Contact the Customer Ca re Center in your area for technical ass istance during the warranty of your p roduct. North a nd South A merica (includes Cana da) Monday - Friday , 7 a m - 5 pm M ST (970) 635- 1500 E[...]
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B- 10 Appendix B Support and Custom er Servi ce Hewlett-Packard Customer Support Israel 09 952 4848 Russia 095 797 35 20 Turkey 0212 221 6 969 Asia-P acific Australi a . +6 1 (3) 8877 8 000 China . +86 10 656 45959 Hong Kon g . 800 96 7729 India . + 9 1 (0) 11 68 2 6035 Indonesia . +62 21 350 3408 Japan . +81 3 3335 8333 Korea . +82 ( 0) 2 3270 070[...]
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Appendix B B- 1 1 Suppor t and Custo mer Servic e Hewlett-Packard Customer Suppor t Suppor t and Customer Service T elephone Support After W arranty Before Calling Before call ing , please complete th e followi ng informat ion so th at you will have it ready for the support center repres entative: • Serial number o f product _____ ___________ ___[...]
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B- 12 Appendix B Support and Custom er Servi ce Hewlett-Packard Customer Support[...]
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C- 1 Safety a nd Regulatory C Safety a nd Regulatory Information[...]
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C- 2 Appendix C Safety an d Regulator y Informat ion Chapter Overv iew Chapter Overview This section contains important safety and regulatory information for the United States, Finland, Sweden, G ermany , Unit ed Kingdom, European Union, a nd Japan.[...]
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Appendix C C- 3 Safety a nd Regulato ry Informa tion Chapter Overv iew Safety a nd Regulatory CDRH Regulations (USA Only) The Center for De vices and Radio logi cal H ealth ( C DRH) of t he U .S. F ood and Drug Administration implemented regulations for laser pro ducts on August 2, 1976. These reg ulation s apply to laser produ cts manufa ctured fr[...]
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C- 4 Appendix C Safety an d Regulator y Informat ion Chapter Overv iew[...]
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Appendix C C- 5 Safety a nd Regulato ry Informa tion Chapter Overv iew Safety a nd Regulatory Herstellerbescheinigung Diese Informa tion steht im Zusammenhang mit den Anfo rderungen der Maschine nl ä rn information sverord nung vom 18 Januar 1 991. Schalldruckpege l Lp < 70 dB(A) • am arbeits platz • normaler be trieb • nach ISO 777 9:198[...]
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C- 6 Appendix C Safety an d Regulator y Informat ion Chapter Overv iew Turvallisuusyhteenveto Laserturvallisuus LUOKAN 1 LASERLAITE KLASS 1 LASER A PP ARAT HP SureStore F ibre Channel SCSI Bridge - l aitteesee n on asennet tu optist a tiedons iirtoa va rten laserl ä hetin, joker l ä hett ää signaalit s iihen kytketyn optis en k uidun kautta. Op[...]
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Appendix C C- 7 Safety a nd Regulato ry Informa tion Chapter Overv iew Safety a nd Regulatory English Translation of Finland Regulatory Information Laser Safety CLASS 1 LASER DEVICE HP SureSt ore Fibre Cha nnel SCSI Bridge has a laser trans mitter module installed for optical data transmission. Optical fibre co nnected to the mo dule i s used for d[...]
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C- 8 Appendix C Safety an d Regulator y Informat ion Chapter Overv iew J apanese VCCI Statement This equ ipment is in the Class A cat egory informat ion technol ogy equipment based on the rules of V oluntary Control Council F or Interference by Information T echnology Equipment (VCCI). When used in a residential area, ra dio interference may be cau[...]
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Glossa ry Glos-1 Glo ssar y A ANSI An acronym for the American Natio nal Standards Institute , the coordinati ng organizat io n for voluntary stand ards in the Un ited Stat es. Arbitrated loop topol ogy Fi br e Chan nel topo logy t hat prov ides a low-cost solution to attach multiple communi cating ports in a loop witho ut switc hes. Asynchronous S[...]
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Glos-2 Glossary Glossary F ibre Channel A s witched protocol that allows concurrent communi cation am ong workstations , supercomputers, mainframes , data sto rage devices , and other periperals . Fibre Channel is capable o f transmit ting at rate s exc eeding one gigabit per second in both directions simultane ously . G GBIC An acronym for the Gig[...]
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Glossa ry Glos-3 Glossary Narrow SC SI A SCSI implemen tation that utilizes a 5 0- pin cable; can be singl e-ended or differen tial. Non-OFC An acronym for Non Open-Ended F ibre Control. This appr oach d oes n ot dr op t he las er power when a cable link is dropped. Non-OFC uses a lower power laser than an OFC system. O OFC An acronym for Open-Ende[...]
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Glos-4 Glossary Glossary T T opology Th e logical a nd/or physical arrangemen t of stat ions on a netw ork. TCP/IP Transmis sion Control Protocol /Internet Pr otocol. W Wi de SCSI A SCSI implemen tation that utilizes a 6 8- pin cable; can be singl e-ended or differen tial.[...]
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Index Index 1 A ANSI Glossa ry1 Arbitrat ed loop to pology Glos sary1 Async hronous Glo ssary1 B Basic C onfiguration 1-7, 2-6 C Cable installati on 2-6 – 2-11 CDB Glossar y1 Changing the D efault Settings 3-5 – 3-8 Changing the Trace Setti ng s 3-13 Configura tion Basic 1-7 , 2-6 Expanded 1-8 , 2-8 Making Changes 3-9 Connecting the Seri al Cab[...]