HP (Hewlett-Packard) 2600n manual

HP C olor L a se rJet 2 6 00n U ser Gui de[...]

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HP Color LaserJet 2600n Printer User Guide[...]

Copyright and License © 2005 Copyright Hewlett-Packard Development Company, L.P. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained in this document is subject to change without notice. The only warranties for HP products and services are se[...]

HP Customer Care Online services for 24-hour access to information by using a modem or Internet connection World Wide Web: Updated HP printer software, product and support information, and printer drivers in several languages can be obtained from http://www.hp.com/support/clj2600n . (The site is in English.) Online troubleshooting tools HP Instant [...]

HP service agreements Call: 1-800-HPINVENT [1-800-474-6836 (U.S.)] or 1-800-268-1221 (Canada). Out-of-Warranty Service: 1-800-633-3600. Extended Service: Call 1-800-HPINVENT 1-800-474-6836 (U.S.) or 1-800-268-1221 (Canada). Or, go to the HP Supportpack and Carepaq™ Services website at http://www.hpexpress-services.com/10467a . HP Toolbox To check[...]

Table of contents 1 Printer basics Quick access to printer information .............. ....................... ......................... ............................2 User guide links .............................................................................................................. ... 2 Where to look for more information ........... ...[...]

NetWare systems .............................. ..............................................................................35 To discontinue DHCP configuration ....................................................................................... 36 Using the printer control panel ............... ................................ ................[...]

7 Managing the printer Special pages .................. ........................ ........................... .................... ........................ .......80 Demo page ..................................................................................................................... .8 0 Configuration page .................................[...]

Print quality problems .................................................................................................... 109 Media-handling problems ................... ....................... ........................ ............................116 Performance problems ................. .......................... ...............................[...]

Printer basics This section provides information about the following topics: ● Quick access to printer information ● Printer configurations ● Printer features ● Walk around ● Software ● Print-media specifications ENWW 1[...]

Quick access to printer information User guide links ● Walk around ● Control panel features ● Problem solving Where to look for more information Several references are available for use with this printer. See http://www.hp.com/support/ clj2600n . Setting up the printer Getting started guide —Provides step-by-step instructions for installing[...]

Using the printer User guide —Contains detailed information for using the printer and troubleshooting problems. This guide is available in two formats on the CD-ROM that came with the printer: in PDF format for printing and HTML format for online viewing. It is also available through the HP Toolbox software.[...]

Printer configurations Thank you for purchasing the HP Color LaserJet 2600n printer. This printer is available in the configuration described below. HP Color LaserJet 2600n printer The HP Color LaserJet 2600n printer is a four-color laser printer that prints eight pages per minute (ppm) in both monochrome (black and white) and color. ● Trays. The[...]

Printer features Feature HP Color LaserJet 2600n printer Color printing ● Provides laser printing in full color by using the four process colors: cyan, magenta, yellow, and black (CMYK). Fast print speed ● Prints in black on letter-size paper up to 8 ppm and on A4-size paper up to 8 ppm. Prints in color on A4/letter at 8 ppm. Excellent print qu[...]

Feature HP Color LaserJet 2600n printer Economical printing ● N-up printing (printing more than one page on a sheet) and Printing on Both Sides features save paper. See Printing multiple pages on one sheet of paper (N-up printing) and Printing on both sides . Supplies ● A Supplies Status page with print cartridge gauges that show the supply lev[...]

Walk around The following illustrations identify the locations and names of key components of this printer.[...]

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Software Software and supported operating systems For easy printer setup and access to the full range of printer features, HP strongly recommends that you install the software that is provided. Not all software is available in all languages. See the Getting Started Guide for installation instructions, and see the Readme file for the latest software[...]

How do I get the latest printing software? When you want to check for and install upgrades to the printing software, you can download drivers from the World Wide Web or HP’s file transfer protocol (FTP) servers. To download drivers 1. Go to http://www.hp.com/support/clj2600n . Click the support & drivers block. 2. The Web page for the drivers[...]

Software for Macintosh The printer includes the following software for Macintosh computers. Macintosh printer driver When you install the software for Macintosh, you can directly connect the printer to a computer by using a USB cable or you can connect the printer to the network by using HP built-in networking. For help using your printer driver, s[...]

Uninstalling software for Windows by using Add or Remove Programs An alternate method for uninstalling the printer software is to use the Add or Remove Programs method. This method does not require you to have the software CD. 1. Click Start , point to Settings , and click Control Panel . 2. Click Add or Remove Programs . 3. Scroll through the list[...]

Print-media specifications This section contains information about specifications for the quality of print media, guidelines for print media usage, and guidelines for print media storage. General guidelines Some print media might meet all of the guidelines in this manual and still not produce satisfactory results. This problem might be the result o[...]

Category Specifications Smoothness 100 to 250 Sheffield For complete print-media specifications for all HP LaserJet printers, see the HP LaserJet Printer Family Print Media Guide . To download the guide in PDF format, go to http://www.hp.com/support/ljpaperguide . Printing and storage environment Ideally, the printing and media-storage environment [...]

Type of address Top margin Left margin Return address 15 mm (0.6 inch) 15 mm (0.6 inch) Delivery address 51 mm (2 inches) 89 mm (3.5 inches) ● For the best print quality, position margins no closer than 15 mm (0.6 inch) from the edges of the envelope. ● Avoid printing over the area where the envelope seams meet. Envelope storage Proper storage [...]

Double side-seam construction has vertical seams at both ends of the envelope rather than diagonal seams. This style might be more likely to wrinkle. Be sure the seam extends all the way to the corner of the envelope as illustrated below. 1 2 1 Acceptable 2 Unacceptable Envelopes with adhesive strips or flaps Envelopes with a peel-off adhesive stri[...]

Transparencies that are used in the printer must be able to withstand 210°C (410°F), which is the printer fusing temperature. CAUTION To avoid damage to the printer, use only transparencies that are recommended for use in laser printers. See Accessories and ordering information . For more information, see Transparencies . Supported media weights [...]

Optional Tray 3 specifications Optional Tray 3 (250-sheet tray) Dimensions 1 Weight Capacity 2 Plain paper Minimum: 76 x 127 mm (3 x 5 inches) 60 to 163 g/m 2 Up to 250 sheets Maximum: 216 x 356 mm (8.5 x 14 inches) 1 The printer supports a wide range of standard and custom sizes of print media. Check the printer driver for supported sizes. 2 Capac[...]

Control panel This section provides information about the control panel features. Control panel features The printer contains the following lights and buttons on the control panel: 1 1 Color print cartridge indicators 2 Attention light (amber) 3 Ready light (green) 4 C ANCEL J OB button 5 Message area 6 R IGHT ARROW button 7 S ELECT button 8 L EFT [...]

Display The printer’s display gives you information about the printer, job status, and levels of supplies. 1 Message area 2 Supplies gauges 3 Print cartridge colors are indicated from left to right: black, yellow, cyan, and magenta Understanding Supplies Status The supplies gauges show the consumption levels of print cartridges (black, yellow, cy[...]

Attention light Generally, the Attention light blinks when the printer is out of paper, when a jam has occurred, or when other problems that need attention occur. The Attention light is on and one of the Supplies Status gauges is blinking the first time a non-HP supply is installed. Ready light The Ready light is on when the printer is ready to pri[...]

22 Chapter 2 Control panel ENWW[...]

Networking This section provides information about using your printer on a network. ● To configure a network port-connected device configuration (direct mode or peer-to-peer printing) ● Supported network protocols ● TCP/IP configuration ● Using BOOTP/TFTP ● Using DHCP ● To discontinue DHCP configuration ● Using the printer control pan[...]

To configure a network port-connected device configuration (direct mode or peer-to-peer printing) In this configuration, the device is connected directly to the network, and all computers on the network print directly to the device. NOTE This mode is the recommended network configuration for the device. 1. Connect the device directly to the network[...]

Supported network protocols The HP Color LaserJet 2600n printer supports the TCP/IP network protocol. It is the most widely used and accepted networking protocol. Many networking services utilize this protocol. The following table lists the networking services/protocols that are supported on the HP Color LaserJet 2600n printer. The following operat[...]

IP Addressing Service name Description DHCP (Dynamic Host Configuration Protocol) For Automatic IP address assignment. DHCP server provides device with IP address. Generally requires no user intervention for printer to obtain IP address from a DHCP server. BOOTP (Bootstrap Protocol) For Automatic IP address assignment. BOOTP server provides device [...]

TCP/IP configuration To operate properly on a TCP/IP network, the printer must be configured with valid TCP/IP network configuration parameters, such as an IP address that is valid for your network. Server-based, AutoIP, and manual TCP/IP configuration When in a factory-default state and powered on, the printer will first try to obtain its TCP/IP c[...]

TCP/IP configuration tools Depending on your printer and operating system, the printer can be configured with valid TCP/IP parameters for your network in the following ways: ● Using Software—You can use your printer installation software on HP Toolbox. ● BOOTP—You can download the data from a network-based server using BOOTP (Bootstrap Prot[...]

Using BOOTP/TFTP BOOTP (Bootstrap Protocol) provides a convenient way to automatically configure the printer for TCP/IP network operation. When powered on, printer sends a BOOTP request message onto the network. A properly configured BOOTP server on the network will respond with a message that contains basic network configuration data for printer. [...]

Configuring the BOOTP Server For the printer to obtain its configuration data over the network, the BOOTP server must be set up with the appropriate configuration files. BOOTP is used by the print server to obtain entries in the /etc/bootptab file on a BOOTP server. When the printer is powered on, it broadcasts a BOOTP request that contains its MAC[...]

Option Description ha The hardware address tag. The hardware (MAC) address is the link-level, or station address of the printer. It can be found on the printer network configuration page as the HARDWARE ADDRESS . ip The IP address tag (required). This address will be the printer's IP address. sm The subnet mask tag. The subnet mask will be use[...]

Using DHCP Dynamic Host Configuration Protocol (DHCP, RFC 2131/2132) is one of several auto configuration mechanisms that the printer uses. If you have a DHCP server on your network, the printer automatically obtains its IP address from that server and registers its name with any RFC 1001 and 1002-compliant dynamic name services as long as a WINS ([...]

Windows NT 4.0 Server To set up a DHCP scope on a Windows NT 4.0 server, perform the following steps: 1. At the Windows NT server, open the Program Manager window and double-click the Network Administrator icon. 2. Double-click the DHCP Manager icon to open this window. 3. Select Server and select Server Add . 4. Type the server IP address, then cl[...]

c. You must now provide the IP address of the WINS server by doing the following: ● Select Value , then Edit Array . ● From the IP Address Array Editor, select Remove to delete any undesired addresses previously set. Then type in the IP address of the WINS server and select Add . ● Once the address appears in the list of IP addresses, select [...]

a. In the DHCP tree, open the folder for your scope and select Reservations . b. Click the Action menu and select New Reservation . c. Enter the appropriate information in each field, including the reserved IP address for your printer. NOTE The MAC address for your printer is available on the printer's network configuration page. d. Under Supp[...]

To discontinue DHCP configuration CAUTION Changes to an IP address on your printer may require updates to printer or system printing configurations for clients or servers. If you do not want your printer configured through DHCP, you must reconfigure the printer with a different configuration method. You can manually modify the TCP/IP parameters thr[...]

Using the printer control panel The HP Color LaserJet 2600n printer allows you to set up an IP address automatically using BOOTP or DHCP. For more information, see Default IP address configuration . To configure the IP address manually from the printer control panel, see Configure a static IP address for my printer . ENWW Using the printer control [...]

Using the embedded Web server You can use the embedded Web server to view or change your IP configuration settings. To do this, open the embedded Web server and click on the Networking tab. See Using the embedded Web server . From the Networking tab, you can change the following configurations: ● Host Name ● Manual IP Address ● Manual Subnet [...]

Printing tasks This section provides information about common printing tasks. ● Loading trays ● Printing on special media ● Controlling print jobs ● Printing on both sides ● Canceling a print job For information about managing the printer and its settings by using the HP Toolbox, see Maintenance . ENWW 39[...]

Loading trays Use special print media, such as envelopes, labels, HP LaserJet glossy paper, HP LaserJet Photo paper, and transparencies in Tray 1 and Tray 2. Loading Tray 1 Tray 1 (the single sheet priority feed slot) prints single sheets of print media or a single envelope. Use Tray 1 when feeding one sheet of paper, envelope, postcard, label, HP [...]

2. Feed print media into Tray 1 with the side to be printed down, and the top, short edge in first. Make sure that the media is inserted far enough into the printer for the paper feed mechanism to grab the media. NOTE If you are printing on both sides, see Printing on both sides for loading instructions. Loading Tray 2 or optional Tray 3 Tray 2 and[...]

2. Move the rear guides to match the size of paper that you are loading. Tray 2 and optional Tray 3 accept several standard paper sizes. 3. If printing paper longer than Letter/A4, extend the rear of the tray until it matches the size you are loading. 4. Slide the media-width guides slightly wider than the print media. 5. Load the paper. If this is[...]

6. Make sure that the stack of paper is flat in the tray at all four corners, and keep it below the height tabs on the media-length guide in the rear of the tray. 7. Slide the tray into the printer. The back of the tray will protrude from the back of the printer.[...]

Printing on special media If printing on a special type of media, printing speeds might be automatically reduced to improve the output quality for that specific media. Use these guidelines when printing on special types of media. Printing on envelopes Use only envelopes that are recommended for laser printers. See Print-media specifications for mor[...]

2. Insert an envelope into Tray 1, with the short edge leading into the printer and the flap on the right side facing up. Make sure that the envelope is inserted far enough into the printer for the paper feed mechanism to grab the envelope.[...]

3. Place the stack of envelopes into the tray with the flaps on the right side, the side to be printed facing up, and with the short edge leading into the printer.[...]

CAUTION To avoid damaging the printer, use only labels that are recommended for laser printers. Never print on the same sheet of labels more than once or print on a partial sheet of labels. ● Avoid labels that are separating from the backing sheet or are wrinkled or damaged in any way. ● Feed or place labels in the trays with the top, short edg[...]

CAUTION Transparent print media that is not designed for LaserJet printing will melt in the printer, and will damage the printer. ● Feed or place transparencies in the trays with the top, short edge in first and the side to be printed on facing down for Tray 1 and the side to be printed on facing up for Tray 2. For Tray 1, make sure that the medi[...]

● Feed or place HP LaserJet glossy paper and HP LaserJet photo paper in the trays with the top, short edge in first and the side to be printed on facing down for Tray 1 and the side to be printed on facing up for Tray 2.[...]

Printing on letterhead or preprinted forms This section shows how to orient letterhead or preprinted forms when you are printing only on one side. ● Tray 1: Feed paper with the top edge first and the side to be printed face down as shown in the following figure. ● Tray 2: Orient paper in with the with the side to be printed face up and the top [...]

Printing on custom-sized print media or cardstock Postcards, 3-x-5-inch (index) cards, and other custom-sized print media can be printed on from Tray 1 or Tray 2. The minimum size is 76 x 127 mm (3 x 5 inches) and the maximum size is 216 x 356 mm (8.5 x 14 inches). ● Always insert the short edge first into Tray 1 or Tray 2. To print in landscape [...]

Controlling print jobs This section provides basic printing instructions. When making changes to printing settings, follow the hierarchy of how changes are prioritized. (Note that the names of commands and dialog boxes might vary depending on your software program.) ● Page Setup dialog box . This dialog box opens when you click Page Setup or a si[...]

Features in the printer driver Some printer drivers and some operating systems do not support all of these printer features. ● Setting a custom paper size ● Printing in grayscale ● Changing the color settings ● Creating and using watermarks ● Printing multiple pages on one sheet of paper (N-up printing) ● Creating and using Quick Sets ?[...]

NOTE If you are using Windows 2000 or XP, you must have Administrator privileges to create watermarks. You do not need Administrator privileges to add existing watermarks to documents. ● Windows: Gain access to the Watermark options on the Effects tab in your printer driver. ● Mac: Gain access to the Watermark options on the watermark/overlay p[...]

Printing on different paper for the first page Printing on different paper for the first page is useful if, for example, you are printing a letter that uses letterhead on the first page and plain sheets for the subsequent pages. The size for all pages of the print job must be the same in the printer driver. ● Windows: Try to set this setting from[...]

To print from the Macintosh OS 1. Make sure that paper is loaded in the printer. 2. On the File menu, click Page Setup . 3. Make sure that this printer is selected on the Format for pop-up menu. 4. Select the size of paper onto which you are printing. 5. Select the Orientation and Scale , if necessary, and click OK . 6. On the File menu, click Prin[...]

Operating System Temporarily change settings for jobs that are printed now Permanently change default settings 1 Change configuration settings (For example, to add an optional tray or to enable or disable a driver feature such as "Allow manual duplexing") Macintosh OS X v10.2 and later On the File menu, click Print . Change settings as ne[...]

Printing on both sides To print on both sides of the paper, you have to return to the printer and reinsert the paper manually after the first side has printed. CAUTION Do not print on both sides of labels or transparencies. Damage to the printer and jams might result. To print on both sides (manually) 1. Insert enough paper into Tray 2 or optional [...]

3. After the job is finished printing, remove any blank paper from Tray 2 or optional Tray 3. Lift the printed stack from the output bin and insert the printed stack without rotating or turning the stack over into the printer tray that was used for the first part of the job.[...]

Canceling a print job A print job can be canceled from a program, from a print queue, or from the ( C ANCEL J OB ) button on the printer. ● If the printer has not started printing, first try to cancel the job within the program that sent the print job. ● If the print job is waiting in a print queue or print spooler such as the Printers folder i[...]

Color This chapter describes how the printer provides great color printing. This chapter also describes ways to produce the best possible color prints. The following topics are covered: ● Using color ● Managing color options ● Matching colors ENWW 61[...]

Using color This printer offers great color as soon as you set it up. It provides a combination of automatic color features to generate excellent color results for the general user, plus sophisticated tools for the experienced color user. The printer provides carefully designed and tested color tables to provide smooth, accurate color rendition of [...]

Standard red-green-blue (sRGB) Standard red-green-blue (sRGB) is a worldwide color standard that was originally developed by HP and Microsoft as a common color language for monitors, input devices (scanners and digital cameras), and output devices (printers and plotters). It is the default color space that is used for HP products, Microsoft operati[...]

Managing color options Setting color options to Automatic typically produces the best possible print quality for color documents. However, in some situations, you might want to print a color document in grayscale (black and shades of gray) or to change one of the printer's color options. ● Using Windows, print in grayscale or change the colo[...]

Edge Control The Edge Control setting determines how edges are rendered. Edge Control consists of two components: Adaptive Halftoning and Trapping. Adaptive Halftoning increases the edge sharpness. Trapping reduces the effect of color-plane misregistration by slightly overlapping the edges of adjacent objects. The following levels of edge control a[...]

Matching colors The process of matching printer output color to your computer screen is quite complex because printers and computer monitors use different methods of producing color. Monitors display colors by light pixels using an RGB (red, green, blue) color process, but printers print colors using a CMYK (black, yellow, cyan, and magenta) proces[...]

How do I? Use this section to perform basic tasks with the HP Color LaserJet 2600n printer. ENWW 67[...]

Print: How do I? Use this section to answer printing questions. 68 Chapter 6 How do I? ENWW[...]

Print on special media, such as glossy or photo paper You can print on special media such as transparencies, labels, heavy paper, glossy paper, photo paper, and card stock, by using the optimizing feature in the printer driver. 1. Load the media input tray. Make sure that the top of the media is forward and the side to be printed on (the rough side[...]

Print on both sides of the paper To manually print on both sides of the paper, you must send the paper through the device twice. CAUTION Do not print on both sides of labels or transparencies. 1. Insert enough paper into Tray 2 or optional Tray 3 to accommodate the print job. 2. Use one of the following procedures to configure the printer to Print [...]

3. At your computer, open a document in a program, such as Microsoft Word. 4. Select the print command. For most programs, click the File menu, and then click Print . The Print dialog box appears. 5. In the Print dialog box, click Properties . 6. On the Paper or Quality tab, select the correct media size. NOTE Software settings can override changes[...]

NOTE Automatic is the default setting and is recommended for printing all color documents. Use the Manual color adjustment option to adjust the neutral gray color treatment, and the edge enhancements for text, graphics, and photographs. To gain access to the Manual color options, on the Color tab, click Manual , and then click Settings . Use the Ma[...]

Network: How do I? Use this section to answer network questions. Set up the device and use it on the network Hewlett-Packard recommends that you use the HP software installer on the CD-ROMs that came with the device to set up printer drivers for the following network setups. To change from a direct-connected shared device to a network port- connect[...]

Configure a static IP address for my printer Use the following steps to manually configure a static IP address from the control panel. 1. Press ( L EFT ARROW ) or ( R IGHT ARROW ) to select the Network config menu. 2. Press ( S ELECT ). 3. Press ( L EFT ARROW ) or ( R IGHT ARROW ) to select the TCP/IP menu. 4. Press ( S ELECT ). 5. Press ( L EFT AR[...]

Other: How do I? Use this section to answer other questions about the device. Changing print cartridges When a print cartridge approaches the end of useful life, the control panel displays a message recommending that you order a replacement. The printer can continue to print using the current print cartridge until the control panel displays a messa[...]

3. Remove the new print cartridge from the bag. Place the used print cartridge in the bag for recycling. 4. Grasp both sides of the print cartridge by the blue handles and distribute the toner by gently rocking the print cartridge from side to side. CAUTION Do not touch the shutter or the surface of the roller.[...]

7. Firmly close the front door. After a short time, the control panel should display Ready . NOTE If a cartridge is in the wrong slot or is the wrong type for the printer, the control panel will display one of the following messages: Incorrect yellow , Incorrect magenta , Incorrect cyan , Incorrect black . 8. Installation is complete. Place the use[...]

78 Chapter 6 How do I? ENWW[...]

Managing the printer This printer comes with several software tools that help you monitor, troubleshoot problems with, and maintain the printer. Information about using these tools is in the following sections: ● Special pages ● Menu map ● HP Toolbox ● Using the embedded Web server ENWW 79[...]

Special pages Special pages reside within the memory of the printer. These pages help you to diagnose and solve problems with the printer. NOTE If the printer language was not correctly set during installation, you can set the language manually so that the pages print in one of the supported languages. Change the language by using the HP Toolbox. D[...]

3. Paper Settings . This section lists information about the media type for each tray and about the type settings for all the media that the printer supports. 4. Page Counts . This section lists the total number of pages printed, the number of color pages printed, and information about paper jams. 5. Product Settings . This section lists informatio[...]

NOTE Supplies information is also available through the HP Toolbox. 1. Print cartridge area . This area contains a section for each of the print cartridges and provides information about HP print cartridges. This information includes the part number for each print cartridge, whether each print cartridge is low, and the life remaining for each print[...]

Menu map The menu map lists the menu structure for each option available on the printer control panel. Use the following steps to print a menu map. To print a menu map 1. Press ( L EFT ARROW ) or ( R IGHT ARROW ) to select the Reports menu. 2. Press ( S ELECT ). 3. Press ( L EFT ARROW ) or ( R IGHT ARROW ) to select Menu Structure . 4. Press ( S EL[...]

HP Toolbox The HP Toolbox is a Web application that you can use for the following tasks: ● Check the printer status. ● Configure the printer settings. ● View troubleshooting information. ● View online documentation. You can view the HP Toolbox when the printer is directly connected to your computer or when it is connected to the network. Yo[...]

To view the HP Toolbox 1. Open the HP Toolbox in one of these ways: ● On the Windows desktop, double-click the HP Toolbox icon. ● On the Windows Start menu, point to Programs , and click the HP Toolbox . NOTE After you open the URL, you can bookmark it so that you can return to it quickly in the future. 2. The HP Toolbox opens in a Web browser.[...]

Set up Status Alerts page On the Set up Status Alerts page, you can choose to turn alerts on or off, and specify when the printer should send an alert. Click Apply to activate the settings. Documentation tab The Documentation tab contains links to these information sources: ● Print: How Do I? View the How Do I? Help for print problems. ● Networ[...]

Using the embedded Web server When the printer is directly connected to a computer, use the HP Toolbox to view Web pages for the printer status. When the printer is connected to the network, the embedded Web server is automatically available. You may access the embedded Web server from any supported browser. The embedded Web server allows you to vi[...]

Information tab The Information pages group consists of the following pages. ● Device Status. This page displays the printer status and shows the life remaining of HP supplies, with 0% indicating that a supply is empty. The page also shows the type and size of print media set for each tray. ● Configuration. This page displays the network and pr[...]

Other links found in HP Toolbox This section contains links that connect you to the Internet. You must have Internet access in order to use any of these links. If you use a dial-up connection and did not connect when you first opened the embedded Web server, you must connect before you can visit these websites. Connecting might require that you clo[...]

90 Chapter 7 Managing the printer ENWW[...]

Maintenance This chapter contains information about these maintenance topics: ● Managing supplies ● Cartridge out override ● Cleaning the printer ● Calibrating the printer ENWW 91[...]

Managing supplies For warranty information about these supplies, see Print Cartridge Limited Warranty Statement . Supplies life The life of a print cartridge depends on the amount of toner that print jobs require. When printing text at approximately 5% coverage, a cyan, magenta, or yellow print cartridge for the Checking and ordering supplies You c[...]

For more information, see HP Toolbox . Storing supplies Follow these guidelines for storing print cartridges: ● Do not remove the print cartridge from its package until you are ready to use it. CAUTION To prevent damage, do not expose the print cartridge to light for more than a few minutes. ● See Environmental specifications for operating and [...]

Cartridge out override What is it? The HP Color LaserJet 2600n printer displays an Order supplies message when a cartridge is running low and a Replace supplies message when a cartridge has been depleted. To ensure optimal print quality, HP recommends replacing a cartridge when the Replace supplies message is displayed. Replacing the cartridge at t[...]

Cleaning the printer During the printing process, paper, toner and dust particles can accumulate inside the printer. Over time, this buildup can cause print-quality problems such as toner specks or smearing. This printer has a cleaning mode that can correct and prevent these types of problems. To clean the fuser using HP Toolbox NOTE Use the follow[...]

Calibrating the printer The printer automatically calibrates at various times. You can adjust the calibration settings by using the HP Toolbox. Environmental differences or aging print cartridges might cause fluctuations in image density. The printer accounts for this with image stabilization control. The printer automatically calibrates at various[...]

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Support strategy This device has a one-year limited warranty. Warranty service and support options might vary depending on your country/region. Please refer to the support flyer that came in your box for contact information, or visit http://www.hp.com . You can find additional support information in Service and support . 98 Chapter 9 Problem solvin[...]

Troubleshooting process Use the troubleshooting checklist to solve issues with the device. Troubleshooting checklist Follow the steps below when trying to solve a problem with the device. Step number Verification step Possible problems Solutions 1 Is the power on? When the device is connected to a grounded power source, the control panel shows Hewl[...]

Step number Verification step Possible problems Solutions 4 Does the device print from the computer? Connect the network cable or USB cable to the device and the computer. Use a word-processing application to send a print job to the device. Software is not installed correctly or an error occurred during software installation. Uninstall and then rei[...]

Control panel messages The majority of the control-panel messages are intended to guide the user through typical operation. The control-panel messages indicate the status of the current operation, and include a page count on the second line of the display, if appropriate. When the device is print data, control-panel messages indicate this status. I[...]

Control panel message Description Recommended action No paper pickup Press [ ] The print engine has failed to pick up a piece of media. In Tray 1, verify that the media was inserted far enough into the tray. In Tray 2 or optional Tray 3, verify that the paper-length guide is in the correct position for the media size that you are using. Reload the [...]

Control panel message Description Recommended action 51 Laser Error The device has experienced an internal hardware error. Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the device to initialize. If a surge protector is being used, remove it. Plug the device directly into the wall soc[...]

Control panel message Description Recommended action 79 Error Turn off then on The device has experienced an internal firmware error. Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the device to initialize. If a surge protector is being used, remove it. Plug the device directly into t[...]

Clearing jams Occasionally, paper or other print media can become jammed during a print job. Some causes include the following events: ● The input trays are loaded improperly or overfilled. ● Tray 2 or optional Tray 3 is opened during a print job. ● Too many sheets accumulated in the output area or sheets blocked the output area. ● The prin[...]

To clear jams from inside the printer CAUTION Jams in this area might result in loose toner on the page. If you get toner on your clothes or hands, wash them in cold water. (Hot water will set the toner into the fabric.) 1. Open the front door. CAUTION Do not place anything on the transfer belt, which is located on the inside of the front door. Oth[...]

3. Close the front door. To clear jams from Tray 2 or optional Tray 3 NOTE Before attempting to clear jams from Tray 2 or optional Tray 3, remove any jams inside the printer. 1. Pull Tray 2 or optional Tray 3 out of the printer.[...]

4. Open and close the front door.[...]

Print problems Print quality problems Occasionally, you might encounter problems with print quality. The information in the following sections helps you identify and resolve these issues. Improving print quality Use the print-quality settings to prevent print-quality problems. Understanding print-quality settings Print-quality settings affect how l[...]

Identifying and correcting print defects Use the checklist and print-quality issues charts in this section to solve print-quality problems. Print-quality checklist General print-quality problems can be solved by using the following checklist: 1. Make sure that the paper or print media that you are using meets specifications. Generally, smoother pap[...]

Problem Cause Solution Toner specks appear. The media might not meet HP specifications. Use media that meets HP specifications. The paper path might need cleaning. Clean the paper path. See the HP Toolbox online Help. Dropouts appear. A single sheet of print media might be defective. Try reprinting the job. The moisture content of the paper is unev[...]

Problem Cause Solution Toner smears appear on the media. The media might not meet HP specifications. Use media that meets HP specifications. If toner smears appear on the leading edge of the paper, the media guides are dirty, or debris has accumulated in the print path. Clean the media guides and the paper path. The toner smears easily when touched[...]

Problem Cause Solution Marks repeatedly appear at even intervals on the unprinted side of the page. Aa a Internal parts might have toner on them. The problem typically corrects itself after a few more pages. The paper path might need cleaning. Clean the device. The fuser might be damaged or dirty. Clean using instructions in HP Toolbox. Contact HP [...]

Problem Cause Solution The printed page contains wrinkles or creases.[...]

Problem Cause Solution Only black is printing when the document should be printing in color. Color mode is not selected in your program or printer driver. Select color mode instead of grayscale mode. The correct printer driver might not be selected in the program. Select the correct printer driver. The device might not be correctly configured. Prin[...]

Problem Cause Solution The colors on the printed page do not match the colors as they appear on the screen. AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc The colors on your computer monitor might differ from the device output. Select Screen Match in the Color tab of the printer driver. If extremely light colors or extremely dark colors on screen are not print[...]

Solving print-media problems The following problems with paper cause print quality deviations, jamming, or even damage to the device. Problem Cause Solution Poor print quality or toner adhesion The paper is too moist, too rough, too heavy or too smooth, or it is embossed or from a faulty paper lot. Verify that the appropriate media type was selecte[...]

Problem Cause Solution More than one sheet feeds at one time. The media tray might be overloaded. Remove some of the media from the tray. See Loading trays . The media might be wrinkled, folded, or damaged. Verify that the media is not wrinkled, folded, or damaged. Try printing on media from a new or different package. Device does not pull media fr[...]

Problem Cause Solution Pages did not print. The device might not be pulling media correctly. See Media-handling problems . The media is jamming in the device. Clear the jam. The USB cable might be defective or incorrectly connected. ● Disconnect the USB cable at both ends and reconnect it. ● Try printing a job that has printed in the past. ● [...]

Troubleshooting tools The section describes the tools that can help you solve problems with your device. Device pages and reports This section describes the pages and reports that help you diagnose and solve problems with the device. Demo page To print the Demo page, press the ( L EFT ARROW ) and ( R IGHT ARROW ) buttons on the printer control pane[...]

To view HP Toolbox Open HP Toolbox in one of these ways: ● On the Windows desktop, double-click the HP Toolbox icon. ● On the Windows Start menu, click Programs ( All Programs in Windows XP), click HP , click HP Color LaserJet 2600n , and then click HP Color LaserJet 2600n Toolbox . Troubleshooting tab HP Toolbox includes a Troubleshooting tab [...]

To clean the paper path 1. Use the ( L EFT ARROW ) or the ( R IGHT ARROW ) button to select Service , and then press ( S ELECT ). 2. Use the ( L EFT ARROW ) or the ( R IGHT ARROW ) button to select Cleaning Mode , and then press ( S ELECT ). A page feeds through the printer slowly. Discard the page when the process is completed. 3. Load plain lette[...]

Accessories and ordering information The following list of accessories was current at the time of printing. Ordering information and availability of the accessories might change during the life of the printer. For the most current ordering information, visit the most appropriate of the following websites: ● North America: http://www.hp.com ● Eu[...]

Supplies Product name Description Part number Black print cartridge approximately 5% coverage. Q6000A Cyan print cartridge approximately 5% coverage. Q6001A Yellow print cartridge approximately 5% coverage. Q6002A Magenta print cartridge approximately 5% coverage. Q6003A NOTE Actual yields may vary according to usage. 124 Appendix A Accessories and[...]

Cable and interface accessories Product name Description Part number USB cable 2-meter standard USB- compatible device connector C6518A ENWW Cable and interface accessories 125[...]

Paper handling accessories Product name Description Part number Optional Tray 3 Optional 250-sheet universal input tray. Only one optional 250-sheet tray can be installed. Q6459A 126 Appendix A Accessories and ordering information ENWW[...]

Paper and other print media Product name Description Part number HP LaserJet paper Premium HP-brand paper for use with HP LaserJet printers. HPJ1124 (letter) HP LaserJet paper Premium HP-brand paper for use with HP LaserJet printers. CHP310 (A4) HP LaserJet paper Premium HP-brand paper for use with HP LaserJet printers. HPJ1424 (legal) HP Premium C[...]

Product name Description Part number HP Laser Photo Paper, Glossy High-gloss finish coating on both sides. Use for brochures, catalogs, photographs, and whenever a high-gloss finish is desired. Q6547A (A4) 200 sheets HP Soft Gloss Presentation laser paper Satin finish coating on both sides. 120 g/m 2 (32 lb) Q6541A (letter) 200 sheets HP Laser Pape[...]

User-replaceable parts Product name Description Part number Separation pad and pick-up rollers Replace when the printer is picking up multiple sheets or no sheets. Trying different paper did not resolve the problem. Q5956-67902 Paper tray A 250-sheet paper tray cassette. Q5956-67901 Dust cover Protects the output of paper cassette from dust. Q5956-[...]

Supplementary Documentation A printed copy of this user guide is available in the following languages. User guides Language Part number English Q6455-90901 Arabic Q6455-90902 Catalan Q6455-90903 Chinese (Simplified) Q6455-90918 Chinese (Traditional) Q6455-90921 Czech Q6455-90904 Danish Q6455-90905 Dutch Q6455-90906 Finnish Q6455-90907 French Q6455-[...]

Service and support Hewlett-Packard limited warranty statement HP PRODUCT HP Color LaserJet 2600n DURATION OF LIMITED WARRANTY 1 year, Limited Warranty HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defects in materials and workmanship after the date of purchase, for the period specified above. If HP r[...]

THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU. 132 Appendix B Service and support ENWW[...]

Print Cartridge Limited Warranty Statement This HP product is warranted to be free from defects in materials and workmanship. This warranty does not apply to products that (a) have been refilled, refurbished, remanufactured or tampered with in any way, (b) experience problems resulting from misuse, improper storage, or operation outside of the publ[...]

Availability of support and service Around the world, HP provides a variety of service and support options for purchase. Availability of these programs will vary depending upon your location. HP Care Pack™ Services and Service Agreements HP has various service and support options that meet a wide range of needs. These options are not part of the [...]

Repacking the printer If your printer needs to be moved or shipped to another location, perform the following procedure to repack the printer. CAUTION Shipping damage as a result of inadequate packing is the customer's responsibility. To ensure proper protection during shipment, the printer must be repackaged properly using the original cushio[...]

Service information form WHO IS RETURNING THE EQUIPMENT? Date: Person to contact: Phone: Alternate contact: Phone: Return shipping address: Special shipping instructions: WHAT ARE YOU SENDING? Model name: Model number: Serial number: Please attach any relevant printouts. Do NOT ship accessories (manuals, cleaning supplies, and so on) that are not r[...]

Specifications Printer specifications Physical specifications Product Height Depth Width Weight HP Color LaserJet 2600n printer without optional Tray 3 or consumables 370 mm (14.6 in) 453 mm (17.83 in) 407 mm (16.02 in) 15.67 kg (34.54 lbs) HP Color LaserJet 2600n printer with optional Tray 3 (250-sheet), without consumables 460 mm (18.1 in) 451 mm[...]

Item 110-Volt models 220-Volt models Heat output Ready Mode 55 BTU/hour 55 BTU/hour Rated current 3.6 Amps 2.5 Amps CAUTION Power requirements are based on the country/region where the printer is sold. Do not convert operating voltages. This will damage the printer and void the product warranty. Environmental specifications Recommended 1 Operating [...]

Regulatory information Introduction This section contains the following regulatory information: ● FCC regulations ● Environmental Product Stewardship program ● Material safety data sheet ● Declaration of conformity ● Laser safety statement ● Canadian DOC statement ● Korean EMI statement ● VCCI statement (Japan) ● Finnish laser sta[...]

FCC regulations This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. If this [...]

Environmental Product Stewardship program Protecting the environment Hewlett-Packard Company is committed to providing quality products in an environmentally sound manner. This product has been designed with several attributes to minimize impacts on our environment. Ozone production This product generates no appreciable ozone gas (O 3 ). Energy con[...]

More than 10 million HP LaserJet print cartridges were recycled globally in 2002 through the HP Planet Partners supplies recycling program. This record number represents 26 million pounds of print cartridge materials diverted from landfills. Worldwide, HP recycled an average of 80% of the print cartridge by weight consisting primarily of plastic an[...]

Material safety data sheet Material Safety Data Sheets (MSDS) for supplies containing chemical substances, such as toner, can be obtained by contacting the HP website at http://www.hp.com/go/msds or http://www.hp.com/hpinfo/community/envir onment/productinfo/safety . Extended warranty HP SupportPack provides coverage for the HP hardware product and[...]

Declaration of conformity Declaration of Conformity according to ISO/IEC Guide 22 and EN 45014 Manufacturer's Name: Hewlett-Packard Company Manufacturer's Address: 11311 Chinden Boulevard, Boise, Idaho 83714-1021, USA declares, that the product Product Name: HP Color LaserJet 2600n Regulatory Model Number 3) : BOISB-0409-00. Including: Q6[...]

Country/region-specific safety statements Laser safety statement The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration has implemented regulations for laser products manufactured since August 1, 1976. Compliance is mandatory for products marketed in the United States. The printer is certified as a "Clas[...]

Finnish laser statement LASERTURVALLISUUS LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT HP Color LaserJet 2600n -laserkirjoitin on käyttäjän kannalta turvallinen luokan 1 laserlaite. Normaalissa käytössä kirjoittimen suojakotelointi estää lasersäteen pääsyn laitteen ulkopuolelle. Laitteen turvallisuusluokka on määritetty standardin EN60825[...]

Index Symbols/Numerics 250-sheet tray. See tray 2 4-Color option 65 600 dpi print-quality setting 109 A accessories part numbers 124 Adaptive Halftoning options 65 adding paper 40 adhesive labels printing 46 specifications 16, 17 agreements, maintenance 134, 143 Alerts tab, HP Toolbox 85 Apple LaserWriter 8 driver 11 Apple Macintosh. See Macintosh [...]

consumables availability 143 life expectancies 92 part numbers 124 recycling 141 specifications 137 status gauge 20 status page, printing 81 contracts, maintenance 134, 143 control panel lights and buttons, description 19 messages, troubleshooting 101 covers, document cardstock, printing on 51 paper specifications 17 using different paper for 55 cr[...]

heavy paper printing on 51 specifications 17 Help 123 See also customer support HP built-in networking information page, printing 80 HP customer care iii HP fraud hotline 93 HP ImageREt 2400 62 HP LaserJet glossy paper printing 48 HP LaserJet paper 127 HP LaserJet photo paper media 48 HP multipurpose paper 127 HP Printing Supplies Returns and Recyc[...]

Material Safety Data Sheet 143 media cardstock 51 curled, troubleshooting 113 custom-sized 51, 53 envelopes 14, 44 first page, different 55 HP LaserJet glossy paper 48 HP LaserJet photo paper 48 HP, ordering 127 jams 105 labels 16, 46 letterhead 50 loading trays 40 selecting 13 specifications 13 transparencies 16, 47 tray 1, types supported 17 tray[...]

paper input trays features 5 feeding problems, troubleshooting 118 jams, clearing 107 loading 40 media supported 17 part numbers 126 selecting 52 paper output bin features 5 paper output bins jams, clearing 108 parts part numbers 124 user replaceable 129 paused printing 21 phone numbers HP fraud hotline 93 HP Printing Supplies Returns and Recycling[...]

S saving settings 54 scaling documents 54 scanners, color matching 66 scatter, troubleshooting 114 screen color matching 66 separation pad, ordering 129 servers information page, printing 80 service agreements 134, 143 information form 136 part numbers 124 repacking printer 135 set up device 73 network password 73 settings changing 9, 56 color 64 r[...]

text, troubleshooting misformed characters 113 toner loose, troubleshooting 112 scatter, troubleshooting 114 smeared, troubleshooting 112 specks, troubleshooting 111 status gauge 20 toner cartridges. See print cartridges Toolbox operating systems supported 9 using 84 top output bin features 5 transparencies specifications 16, 17 Trapping options 65[...]

154 Index ENWW[...]

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© 2005 He wlett-P ackar d Dev elopment Co mpan y , L.P . www .hp .com *Q6455-90937* *Q6455-90937* Q64 5 5-90 9 3 7[...]