HP (Hewlett-Packard) 2730p manual

HP EliteBook 2 7 30p Notebook P C Maintenance and Se r v i ce Guide Doc ument P ar t Number : 4 8 3 2 2 2 -00 1 October 2008 This guide is a troubleshooting reference used for ma intaining and servicing the computer . It provides comprehensi ve information on identifying computer feat ures, components, and spare parts; troubleshooting computer prob[...]

© Copyright 2008 He wlett-Packard De velopment Company , L.P . Microsoft, W indo ws, and W indows V ista are U.S. registered trademar ks of Microsoft Corporation. SD Logo is a trademark of its proprietor . Bluetooth is a trademark o wned by its proprietor a nd used b y Hewlett-P ackard Company under license. Intel and Core are trademarks or regist[...]

Safety warning notice Å WA R N I N G : T o r educe the pos sibility of heat-related inj ur ies or of o ver heatin g the computer , do no t place the comput er direc tly on you r la p or o bst ru ct t he c om pu t er ai r ven t s. U se t he c om pu te r on ly on a ha rd, fl a t s u rf ac e. Do n ot a ll ow an ot h er h ard s ur f ac e, such as an a[...]

Maintenance and Se rvice Gui de iv Cont ents 1 Product description 2 External component identification Top components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1 Wireless antenna locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

v Maintenance and Serv ice Guide Cont ent s Top cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–21 RTC battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

Cont ent s Maintenance and Se rvice Gui de vi 9 Connector pin assignments 1394 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–1 Audio-in (microphone). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

Maintenance and Se rvice Gui de 1–1 1 Pr oduc t desc r iption Category Description Product Name HP EliteBook 2730p Notebook PC Processor s Intel® Core™2 Duo ultra lo w-v oltage, non-socketed pr ocessors: ■ SL9400 1.86-GHz processor , 6-MB L2 cache , 1066-MHz fron t side bus (FSB) ■ SL9300 1.60-GHz processor , 6-MB L2 cache, 1066-MHz FSB ?[...]

1–2 Maintenance and Serv ice Guide Produc t desc ription Mass storage drives Suppor ts 45.72-mm (1.80-inch) hard drives and 45.72-mm (1.80-inch) solid-state drives Customer-accessible Serial A T A HP 3D DriveGuard Suppor ts the follo wing drives: ■ 120-GB, 5400-rpm hard drive ■ 80-GB, 5400-rpm hard dr iv e ■ 80-GB solid-state drive Optical [...]

Pr oduct desc ripti on Maintenance and Se rvice Gui de 1–3 Docking HP 2700 Ultr a-Slim Ex pansion Base suppor t Signals passed through docking connector: ■ External monitor ■ Headphone ■ Microphone ■ Optical drive suppor t ■ Po w e r ■ RJ-45 ■ USB 2.0 Po r t s 1394a A udio-in (mono microphone) A udio-out (stereo headphone) Multi-pin[...]

1–4 Maintenance and Serv ice Guide Produc t desc ription Operating system Restore media: Windows Vista Business 32 Windows Vista Business 64 Windows Vista Ultimate 32 Windows Vista DRD VD Windows XPT ab let Windows XPT ab let DRD VD Microsoft Office Ready restore D VD Certified: Novell SuSE Lin ux W eb support: Windows Vista Enterpri se 32 Window[...]

Maintenance and Se rvice Gui de 2–1 2 External component identification T op components Wir eless antenna locations T o see wireless re gulatory notices , refer to the section of the Re gulatory , Safety and En vir onmental Notices that applies to your country or region. Thes e notices are located in Help and Support. Item Component Description 1[...]

2–2 Maintenance and Serv ice Guide External co mponent i dentifi cation Displa y components Item Component Description 1 W ebcam light (select models on ly) On: The webcam is in use. 2 W ebcam (select models only) R ecords audio and video and captures still photogr aphs. 3 K eyboard light b utton Opens and turns on the keyboard light. 4 K eyboard[...]

External component identification Maintenance and Se rvice Gui de 2–3 Buttons and sw itch es Item Component Description 1 Internal display s witch T ur ns off the displa y if the display is closed while the po wer is on. 2 Presentation button Star ts the presentation fe ature. 3 V olume mute button Mutes an d restores speaker sound. 4 V olume scr[...]

2–4 Maintenance and Serv ice Guide External co mponent i dentifi cation Keys Item Component Description 1 esc ke y Displa ys system information when pressed in combination with the fn key . 2 fn key Ex ecutes frequently used system func tions when pressed in combination with a function ke y or the esc key . 3 Windows logo k ey Displa ys the Windo[...]

External component identification Maintenance and Se rvice Gui de 2–5 Lig h t s Item Component Description 1 Po w e r l i g h t ■ On: The computer is on. ■ Blinking: The computer is in the Slee p state (Windows Vista) or Standb y (Windows XP). ■ Off: The computer is off or in Hibernation. 2 Batter y light ■ Amber: A battery is charging. ?[...]

2–6 Maintenance and Serv ice Guide External co mponent i dentifi cation Po i n t i n g d e v i c e s Item Component Description 1 T ouchP ad light ■ Off: T ouchPad is enab led. ■ Amber: T ouchP ad is disabled. 2 T ouchP ad on/off control Enables/disab les the T o uchP ad when pressed in combination with the fn key . 3 P ointing stick* Mov es [...]

External component identification Maintenance and Se rvice Gui de 2–7 Fr ont components Item Component Description 1 Po w e r sw i t c h ■ When the computer is off , slide th e switch to the right to turn on the computer . ■ When the computer is on, slide the s witch to the right to shut down the computer . ■ When the computer is in the Sle[...]

2–8 Maintenance and Serv ice Guide External co mponent i dentifi cation Right-side components Item Component Description HP Finger print Sensor (fingerp rint reader) Allows a fingerpr int logon to Wi ndows instead of a pass word logon. 1394 por t Connects an option al IEEE 1394 or 1394a de vi ce, such as a camcorder . A udio-out (headphone) jack [...]

External component identification Maintenance and Se rvice Gui de 2–9 Left-side components ✎ Refer to the illustration that most closely matches your computer . Item Component Description P en holder Stores the pen. V ent Enables airflo w to co ol inter nal components. ✎ The computer fan starts up automati cally to cool internal components an[...]

2–1 0 Maintenance and Service Gui de External co mponent i dentifi cation Item Component Description P en holder Stores the pen. V ent Enables airflo w to co ol inter nal components. ✎ The computer fan starts up automati cally to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routi[...]

External component identification Maintenance and Se rvice Gui de 2–1 1 Rear components Item Component Description Jog dial In tablet mode , functions like the enter k ey and the up and do wn arrows on a standard ke yboard. ■ Press inward to enter a command. ■ Rotate up to scroll up . ■ Rotate down to scroll do wn. Esc button In tablet mode[...]

2–1 2 Maintenance and S ervice Gui de External co mponent i dentifi cation Bottom components Item Component Description Hard drive ba y Holds the hard drive , memor y module slots, WLAN mo dule (select models only), and WW AN module (select models only). V ents (4) Enable airflo w to cool inter nal components. ✎ The computer fan starts up autom[...]

Maintenance and Se rvice Gui de 3–1 3 Illustrated parts catalog Serial number location The service tag, af fix ed to the bottom of the comput er , provides information that may be needed when troubleshooting system problems. The service tag provides the follo wing information: Product name: This is the product name af fix ed to the front of the c[...]

3–2 Maintenance and Serv ice Guide Illustr ated parts catalog Computer major components[...]

Illustr ated parts catalog Maintenance and Se rvice Gui de 3–3 Item Description Spare P ar t Number (1) Display assemb ly (includes ambient light sensor , finge rprint reader, logo , 2 microphones, nameplate, 2 WLAN antenna transceiv ers an d cab les, and 2 WW AN antenna transceiv ers and cables) 12.1-inch, WXGA LED displa y assembly wi th w ebca[...]

3–4 Maintenance and Serv ice Guide Illustr ated parts catalog Plastics Kit , includes: 501499-001 (3a) Hinge cover (3b) ExpressCard slot bezel (3c) Hard drive cover (includes 6 capt ive screws, secured by C-clips) ✎ See “Plastics Kit” on page 3-9 for more Plastics Kit spare part information. (4) T op cover (includes LED board and cab le and[...]

Illustr ated parts catalog Maintenance and Se rvice Gui de 3–5 (15) WLAN module: Intel Wi-Fi Link 5100 802.11a/ b/g WLAN module for use in all countries and regions 482957-001 Intel Wi-Fi Link 5100 80 2.11a/b/g/n WLAN module for use in all countries and regions 480985-001 Broadcom 4322 802.11a/b/g/n WLAN module f or use in Antigua and Barbuda, Ba[...]

3–6 Maintenance and Serv ice Guide Illustr ated parts catalog Broadcom BCM4312 802.11b/g WLAN module f o r use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barb uda, Argentin a, Ar menia, Aruba, Australia, A ustria, Azerbaijan, the Bahamas , Bahrai n, Bangladesh, Barbados, Belaru s, Belgium, Beliz e, Benin, Bermuda, Bhutan, Boli[...]

Illustr ated parts catalog Maintenance and Se rvice Gui de 3–7 Cable Kit Item Description Spare part number Cable Kit: 501500-001 A udio connector board cable Bluetooth module cable[...]

3–8 Maintenance and Serv ice Guide Illustr ated parts catalog Mass storage d e vices Item Description Spare part number Hard drive (includes br ack et, isolator and connector cable) 120-GB, 5400-rpm 501491-001 80-GB, 5400-rpm 501490-001 80-GB solid-state drive (includes brack et, isolator and connector cab le) 501492-001 Hard drive connector cab [...]

Illustr ated parts catalog Maintenance and Se rvice Gui de 3–9 P lastics Kit Item Description Spare part number Plastics Kit: 501499-001 Hinge cov er ExpressCard slot bezel Hard drive cov er (includes one capt iv e screw , secured by a C-clip)[...]

3–1 0 Maintenance and Service Gui de Illustr ated parts catalog Miscellan eous parts Description Spare part number 65-W A C adapter 463958-001 P ower cor ds: F or use in Argentina 490371-D01 F or use in Brazil 490371-201 F or use in Europe, the Middle East, and Africa 490371-021 F or use in Israel 490371-BB1 F or use in Nor th Amer ica 490371-001[...]

Illustr ated parts catalog Maintenance and Se rvice Gui de 3–1 1 Sequential part number listing Spare part number Description 459263-001 Broadcom BCM4312 802.11b/g WLAN module for use in Antigu a and Barbuda, Barbados , Belize , Canada, the Ca yman Islands, Guam, Puer to Rico , T rinidad and T obago , the U .S. Virgin Islands , and the United Sta[...]

3–1 2 Maintenance and S ervice Gui de Illustr ated parts catalog 487330-002 Broadcom 4322 802.11a/b/g/ n WLAN module for use in Afghani stan, Albania, Algeria, Andorra, Angola, Antigua and Barb uda, Argentina, Armenia, Aruba, Australia, A ustria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados , Belarus, Belgium, Be lize, Benin, Bermuda, B[...]

Illustr ated parts catalog Maintenance and Se rvice Gui de 3–1 3 501493-001 Ke yboard f or us e in the United States 501493-031 Ke yboard f or use in the United Kingdom 501493-041 Ke yboard f or use in Ger many 501493-051 Ke yboard f or use in F rance 501493-061 Ke yboard f or use in Italy 501493-071 Ke yboard f or use in Spain 501493-081 Ke yboa[...]

3–1 4 Maint enance and Servi ce Guide Illustr ated parts catalog 501495-001 F an/heat sink assembly (includes replacement thermal materi al) 501496-001 Rubber Kit (includes 4 rubber feet, 5 My lar scre w cov ers, and 2 displa y alignment guides) 501498-001 Screw Kit 501499-001 Plastics Kit ✎ See “Plastics Kit” on page 3-9 for more Plastics [...]

Maintenance and Se rvice Gui de 4–1 4 Remo val and r eplacement procedur es Preliminary r eplacement requir ements To o l s r e q u i r e d Y ou will need the follo wing tools to complete the remov al and replacement procedures: ■ Flat-bladed scre wdriv er ■ Magnetic scre wdriv er ■ Phillips P0 and P1 scre wdriv ers ■ T orx T8 scre wdri v[...]

4–2 Maintenance and Serv ice Guide Remo v al and replace ment pr ocedure s Dri ve handling Ä CAUT ION: Dri ves ar e f ragile com ponents that mus t be handled wi th car e . T o prev ent damage to the com puter , damage to a dri v e, or loss of inf ormati on , observe thes e preca utions: ■ Befo re r emo vi ng or inserting a hard dr i ve , shut[...]

Remo v al and replacemen t procedur es Maintenance and Se rvice Gui de 4–3 The follo wing table shows ho w humidity af fects the electrost atic voltage le v els generated by dif ferent activities. Ä CAUT ION: A product can be degr aded b y as little as 7 00 V . P ac k aging and transporting guidelines Follo w these grounding guidelines when pa c[...]

4–4 Maintenance and Serv ice Guide Remo v al and replace ment pr ocedure s W orkstation guidelin es Follo w these grounding workstation guidelines: ■ Cov er the workstation with appro ved static-shielding material. ■ Use a wrist strap connected to a properly grounde d work surface and use properly grounded tools and equipment. ■ Use conduct[...]

Remo v al and replacemen t procedur es Maintenance and Se rvice Gui de 4–5 ■ Static aw areness labels ■ Material-handling packages ■ Nonconducti ve plastic bags, tubes, or box es ■ Metal tote boxes ■ Electrostatic voltage le v els and protectiv e materials The follo wing table lists the shielding protection provided by antistatic bags a[...]

4–6 Maintenance and Serv ice Guide Remo v al and replace ment pr ocedure s Component replacement pr ocedures This chapter provides remo v al and replacement procedures. There are as many as 49 scre ws, in 9 dif ferent sizes, that must be remo ved, replaced, or loosened when servicing the computer . Make special note of each screw si ze and locati[...]

Remo v al and replacemen t procedur es Maintenance and Se rvice Gui de 4–7 Computer feet The computer feet are adhesi ve-backed rubber pads. The f eet are included in the Rubber Kit, spare part number 501496-001. There are four rubber feet that attach to the base enclosure in the locations illustrated belo w .[...]

4–8 Maintenance and Serv ice Guide Remo v al and replace ment pr ocedure s Batt ery Before disassembling the computer , follo w these steps: 1. Shut do wn the computer . If you are unsure whether the computer is of f or in Hibernation, turn the computer on, and then shut it do wn through the operating system. 2. Disconnect all external de vices c[...]

Remo v al and replacemen t procedur es Maintenance and Se rvice Gui de 4–9 SIM ✎ This section applies only to computer models with WW AN capability . ✎ If there is a SIM inserted in the SIM slot, it must be remo v ed before disassembling the computer . Be sure that the SIM is reinserted in the SIM slot after reassembling the computer . Before[...]

4–1 0 Maintenance and Service Gui de Remo v al and replace ment pr ocedure s Har d dr i v e ✎ The hard dri ve spare part kit includes a hard dri ve brack e t, hard driv e isolator , and hard dri ve connector cable. Before removing the hard dri ve, follo w these steps: 1. Shut do wn the computer . If you are unsure whether the computer is of f o[...]

Remo v al and replacemen t procedur es Maintenance and Se rvice Gui de 4–1 1 3. Remov e the two Phillips PM2.0×3.0 scre ws that secure the hard driv e bracket to the computer . 4. Remov e the hard dri ve bracket . 5. Disconnect the hard dri ve connector cable from the system board. 6. Release the hard dri ve by sliding it to the right, and th en[...]

4–1 2 Maintenance and S ervice Gui de Remo v al and replace ment pr ocedure s WLAN modul e Ä CAUT ION: The WLAN module and the WW AN module ar e not inte rc hangeable . Description Spare part number Intel Wi-Fi Link 5100 802.11a/b/g WLAN module f or use in all countries and regions 482957-001 Intel Wi-Fi Link 5100 802.11a/b/g /n WLAN module f or[...]

Remo v al and replacemen t procedur es Maintenance and Se rvice Gui de 4–1 3 Before removing the WLAN module, follo w these steps: 1. Shut do wn the computer . If you are unsure whether the com puter is of f or in Hibernation, turn the computer on, and then shut it do wn through the operating system. 2. Disconnect all external de vices connected [...]

4–1 4 Maint enance and Servi ce Guide Remo v al and replace ment pr ocedure s Remov e the WLAN module: 1. Disconnect the WLAN antenna cables from the terminals on the WLAN module. ✎ The black WLAN antenna cable is co nnected to the WLAN module “Main” terminal. The white WLAN antenna cable is connected to the WL AN module “Aux” terminal.[...]

Remo v al and replacemen t procedur es Maintenance and Se rvice Gui de 4–1 5 WW AN module Ä CAUT ION: The WLAN module and the WW AN module ar e not inte rc hangeable . Before removing the WW AN module, follo w these steps: 1. Shut do wn the computer . If you are unsure whether the com puter is of f or in Hibernation, turn the computer on, and th[...]

4–1 6 Maintenance and Service Gui de Remo v al and replace ment pr ocedure s Memor y module Before removing the memory module, follo w these steps: 1. Shut do wn the computer . If you are unsure whether the computer is of f or in Hibernation, turn the computer on, and then shut it do wn through the operating system. 2. Disconnect all external de [...]

Remo v al and replacemen t procedur es Maintenance and Se rvice Gui de 4–1 7 Keyb o a rd Description Spare part number F or use in Belgium 501493-A41 F or use in Brazil 501493-201 F or use the Czech Repub lic 501493-211 F or use in Denmark 501493-081 F or use in Finland and Sweden 501493-B71 F or use in F rance 501493-051 F or use in F rench Cana[...]

4–1 8 Maintenance and Service Gui de Remo v al and replace ment pr ocedure s Before removing the k eyboard, follo w these steps: 1. Shut do wn the computer . If you are unsure whether the computer is of f or in Hibernation, turn the computer on, and then shut it do wn through the operating system. 2. Disconnect all external de vices connected to [...]

Remo v al and replacemen t procedur es Maintenance and Se rvice Gui de 4–1 9 2. T urn the computer display-side up, with the front to ward you. 3. Open the computer as far as possible. 4. Lift the rear edge of the ke yboard and slide it back until the pointing stick cable is accessible. 5. Release the zero insertion force (ZIF) connector to which[...]

4–20 Maintenance and Serv ice Guide Remo v al and replace ment pr ocedure s Hinge cov er ✎ The hinge cov er is included in the Plastics Kit, spare part number 501499-001. Before removing the hinge co ver , follow these steps: 1. Shut do wn the computer . If you are unsure whether the computer is of f or in Hibernation, turn the computer on, and[...]

Remo v al and replacemen t procedur es Maintenance and Se rvice Gui de 4–2 1 To p c o v e r Before removing the top co ver , follow these steps: 1. Shut do wn the computer . If you are unsure whether the com puter is of f or in Hibernation, turn the computer on, and then shut it do wn through the operating system. 2. Disconnect all external de vi[...]

4–2 2 Maintenance and Serv ice Guide Remo v al and replace ment pr ocedure s 3. T urn the computer right-side up, with the front to ward you. 4. Open the computer as far as possible. 5. Release the ZIF connector to which the T ouchPad board cable is connected and disconnect the T ouchPad board cable from the system board. 6. Release the ZIF conne[...]

Remo v al and replacemen t procedur es Maintenance and Se rvice Gui de 4–2 3 RT C b at t e r y ✎ Removing the R TC battery and lea ving it uninstalled for 5 or more minutes causes all passwords and CMOS settings to be cleared. Before removing the R TC battery , follow these steps: 1. Shut do wn the computer . If you are unsure whether the com p[...]

4–2 4 Maintenance and Service Gui de Remo v al and replace ment pr ocedure s Audio connector board Before removing the audio connector board, follo w these steps: 1. Shut do wn the computer . If you are unsure whether the computer is of f or in Hibernation, turn the computer on, and then shut it do wn through the operating system. 2. Disconnect a[...]

Remo v al and replacemen t procedur es Maintenance and Se rvice Gui de 4–2 5 Bluetooth module Before removing the Bluetooth module, follo w these steps: 1. Shut do wn the computer . If you are unsure whether the com puter is of f or in Hibernation, turn the computer on, and then shut it do wn through the operating system. 2. Disconnect all extern[...]

4–2 6 Mainte nance and Service Gui de Remo v al and replace ment pr ocedure s Speak er Before removing the speak er , follo w these steps: 1. Shut do wn the computer . If you are unsure whether the computer is of f or in Hibernation, turn the computer on, and then shut it do wn through the operating system. 2. Disconnect all external de vices con[...]

Remo v al and replacemen t procedur es Maintenance and Se rvice Gui de 4–2 7 Displa y assembly ✎ The display assembly spare part kit includes an ambien t light sensor , fingerprint reader , logo, 2 microphones, nameplate, 2 WLAN antenna transcei vers and cables , and 2 WW AN antenna transceiv ers and cables. Before removing the display assembly[...]

4–2 8 Maintenance and Serv ice Guide Remo v al and replace ment pr ocedure s Remov e the display assembly: 1. Open the computer as far as possible. 2. Disconnect the follo wing cables from the system board and remove the cables from the clips built into the system board shielding: Fingerprint reader board cable W ebcam cable Microphone cable 3. R[...]

Remo v al and replacemen t procedur es Maintenance and Se rvice Gui de 4–2 9 Ä CAUT ION: The displa y assembl y will be unsu pported when the f ollo w ing sc re w s are r emo v ed. T o pre vent damage to the display a ssembl y , support it befor e r emo ving the s cr ew s. 8. Remov e the four Phillips PM2.5×6.0 scre ws that secu re the display [...]

4–30 Maintenance and S ervice Guid e Remo v al and replace ment pr ocedure s Sys t e m b o a r d ✎ The system board spare part kit includes replacement thermal material. Before removing the system board, follo w these steps: 1. Shut do wn the computer . If you are unsure whether the computer is of f or in Hibernation, turn the computer on, and [...]

Remo v al and replacemen t procedur es Maintenance and Se rvice Gui de 4–3 1 Remov e the system board: 1. T urn the computer upside do wn, with the front to ward you. 2. Remov e the wireless module compartment shield from the base enclosure. The wireless module compartment shield is included in the Shield Kit, spare part number 501503-001. 3. T u[...]

4–3 2 Maintenance and S ervice Guid e Remo v al and replace ment pr ocedure s 6. Position the computer with the front to ward you. 7. Remov e the system board shield. The system board shie ld is included in the Shield Kit, spare part number 501503-001. 8. Remov e the four Phillips PM2.0×5.0 scre ws that secure the system board to the base enclos[...]

Remo v al and replacemen t procedur es Maintenance and Se rvice Gui de 4–3 3 9. Position the computer with the rear panel to ward you. 10. Use the battery connector to lift the front edge of the system board until it rests at an angle. 11. Remov e the system board by sliding it a way from the base enclosure at an angle. Re verse this procedure to[...]

4–34 Mainte nance and Servi ce Guide Remo v al and replace ment pr ocedure s F an/heat sink assembly Before removing the f an/heat sink assembly , follow these steps: 1. Shut do wn the computer . If you are unsure whether the computer is of f or in Hibernation, turn the computer on, and then shut it do wn through the operating system. 2. Disconne[...]

Remo v al and replacemen t procedur es Maintenance and Se rvice Gui de 4–3 5 2. T urn the system board upside do wn with the front to ward you. 3. Loosen the six Phillips PM2.5×7.0 capti ve scre ws th at secure the fan/heat sink assembly to the base enclosure in the 1, 2, 3, 4, 5, 6 sequence stamped into the fan/heat sink assembly . 4. Remov e t[...]

4–3 6 Maintenance and Servi ce Guide Remo v al and replace ment pr ocedure s Modem m odu le ✎ The modem module spare part kit includes a modem module cable. Before removing the modem module, follo w these steps: 1. Shut do wn the computer . If you are unsure whether the computer is of f or in Hibernation, turn the computer on, and then shut it [...]

Maintenance and Se rvice Gui de 5–1 5 Computer Setup Starting Computer Setup Computer Setup is a preinstalled, R OM-based utility that can be used e ven when the operating system is not working or will not load. ✎ Some of the Computer Setup menu items listed in th is guide may not be supported by your computer . ✎ An external k eyboard or mou[...]

5–2 Maintenance and Serv ice Guide Comp ute r Se tup Using Computer Setup Nav igating and selec ting in Computer Setup The information and settings in Computer Setup are acces sed from the File, Security , Diagnostics, and System Configuration menus. T o na vigate and select in Computer Setup, follo w these steps: 1. T urn on or restart the compu[...]

Comp ute r Se tup Maintenance and Se rvice Gui de 5–3 Restor ing factory set tings in Computer Setup ✎ Restoring defaults will not change the hard dri ve mode. T o return all settings in Computer Setup to the v alues that were set at the factory , follo w these steps: 1. T urn on or restart the computer , and then press while the “Press the E[...]

5–4 Maintenance and Serv ice Guide Comp ute r Se tup Security menu ✎ Some of the menu items listed in this se ction may not be supported by your computer . Select T o do this User Management (requires an administrator pass word) ■ Create a new BIOS user account. ■ View a list of ProtectT ools users. P ass word P olicy (requires an administr[...]

Comp ute r Se tup Maintenance and Se rvice Gui de 5–5 Diagnostics menu S y stem Configur ation menu ✎ Some of the listed System Configuration options may not be supported b y your computer . Select T o do this System Diagnostics menu ■ F1 System Inf ormation – Displays the f ollowing inf ormation: ❐ Identification inf or mat ion f or the [...]

5–6 Maintenance and Serv ice Guide Comp ute r Se tup De vice Configurations ■ Enable/disab le USB legacy suppor t (e nabled b y defa ul t). When enabled, USB legacy suppor t allows the f ollowing: ❐ Use of a USB ke yboard in Comput er Setup e ven when a Windo ws® operating system is not running. ❐ Star tup from bootable USB de vices, inclu[...]

Comp ute r Se tup Maintenance and Se rvice Gui de 5–7 De vice Configurations ■ Enable/disab le USB legacy suppor t (e nabled b y defa ul t). When enabled, USB legacy suppor t allows the f ollowing: ❐ Use of a USB ke yboard in Comput er Setup e ven when a Windo ws® operating system is not running. ❐ Star tup from bootable USB de vices, incl[...]

5–8 Maintenance and Serv ice Guide Comp ute r Se tup P ort Options (all are enabled by def ault) ✎ All port options are enabled by default. ■ Enable/disab le the Smar t Card slot. ■ Enable/disab le the ExpressCard slot. ■ Enable/disab le the serial por t. ■ Enable/disab le the parallel port. ■ Enable/disab le the flash media reader . [...]

Maintenance and Se rvice Gui de 6–1 6 Specifications Computer specifications Metric U .S. Dimensions Length 21.2 cm 8.35 in Width 29.0 cm 11.42 in Height 2.8 cm 1.10 in W eight 1.70 kg 3.74 lb Input power Operating v oltage 19.0 V dc @ 4.74 A - 65 W Operating current 4.74 A T e mperature Operating (not writing to optical disc) 0°C to 35°C 32°F[...]

6–2 Maintenance and Serv ice Guide Spe cificat ions 1 2. 1 -inch, WX G A displa y specifications Hard dr i ve specifications Metric U .S. Dimensions Height 16.9 cm 6.7 in Width 26.2 cm 10.3 in Diagonal 30.8 cm 12.1 in Number of colors Up to 16.8 million Contrast ratio 250:1 (typical) Brightness 180 nits (typical) Pixel resolution Pitch 0.279 × 0[...]

Spe cificat ions Maintenance and Se rvice Gui de 6–3 S y stem DMA specifications S y stem interr upt specifications Hard ware DMA System function DMA0 Not applicable DMA1* Not applicable DMA2* Not applicable DMA3 Not applicable DMA4 Direct memor y access controller DMA5* Not applicable DMA6 Not assigned DMA7 Not assigned *PC Card controller can u[...]

6–4 Maintenance and Serv ice Guide Spe cificat ions S y stem I/O addr ess specifications I/O address (hex) System function (shipping configuration) 000 - 01F DMA controller 020 - 021 Program interrupt controller 024 - 025 Program interrupt Controller 028 - 029 Program interrupt Controller 02C - 03D Program interrupt Controller 02E - 02F Motherboa[...]

Spe cificat ions Maintenance and Se rvice Gui de 6–5 0C0- 0DF Direct memo r y access controller 0F0- 0F0 Numeric data processor 0200-027F Motherboard resource 3B0-3BB Mobile Intel 4 series Express Chipset F amily 3C0-3DF Mobile Intel 4 seri es Express Chipset F amily 400-47F Motherboard resource 4D0-4D1 Programmab le interrupt controller 500-57F [...]

6–6 Maintenance and Serv ice Guide Spe cificat ions S y stem memory map spec ifications Size Memory address System function 640 KB 00000000-0009FFFF Base memor y 128 KB 000A0000-000BFFFF Video memor y 64 KB 000C0000-000CFFFF Video BIOS 64 KB 000E8000-000FFFFF System BIOS 00100000- XFFFFFFF Extended me mor y (based on memory installed) (X+1)000000[...]

Maintenance and Se rvice Gui de 7–1 7 Scre w listing This section provides specif ication and reference informa tion for the scre ws used in the computer . Some screws listed in this section are av ailable in the Scre w Kit, spare part number 501498-001. Phillips P M2. 0×5. 0 capti ve scre w Where used: 6 capti v e screws that secure the hard dr[...]

7–2 Maintenance and Serv ice Guide Scr ew list ing Phillips P M2. 0×3. 0 sc re w Where used: 2 scre ws that secure the hard dri ve brack et to the system board Color Quantity Length Thread Head diameter Silver 2 3.0 mm 2.0 mm 5.0 mm[...]

Scr ew listi ng Maintenance and Se rvice Gui de 7–3 Phillips P M2. 0×4.0 scre w Where used: T wo scre ws that secure the WLAN module to the system board T wo scre ws that secure the WW AN module to the system board Where used: 2 scre ws that secure the m odem module to the system board Color Quantity Length Thread Head diameter Black 6 4.0 mm 2.[...]

7–4 Maintenance and Serv ice Guide Scr ew list ing T orx T8M2.0×8. 0 sc re w Where used: 6 scre ws that secure the ke yboard to the computer Where used: 3 scre ws that secure the top co ver to the base enclosure Color Quantity Length Thread Head diameter Black 9 8.0 mm 2.0 mm 4.5 mm[...]

Scr ew listi ng Maintenance and Se rvice Gui de 7–5 T orx T8M2. 0×5 .0 scre w Where used: 2 scre ws that secure the hinge co ver to the computer Where used: 2 scre ws that secure the top co ver to the base enclosure Color Quantity Length Thread Head diameter Black 4 5.0 mm 2.0 mm 4.5 mm[...]

7–6 Maintenance and Serv ice Guide Scr ew list ing Phillips P M2. 0×5. 0 scre w Where used: 2 scre ws that secure the top co ver to the base enclosure Where used: One scre w that secures the audio conne ctor board to the base enclosure Color Quantity Length Thread Head diameter Black 8 5.0 mm 2.0 mm 5.0 mm[...]

Scr ew listi ng Maintenance and Se rvice Gui de 7–7 Where used: One scre w that secures the speaker to the base enclosure Where used: 4 scre ws that secure the system board to the base enclosure[...]

7–8 Maintenance and Serv ice Guide Scr ew list ing Phillips P M2. 0×4.0 scre w Where used: One scre w that secures the Bluetooth module to the base enclosure Where used: One scre w that secures the display con verter cable to the system board T wo scre ws that secure the display panel cable to the system board Color Quantity Length Thread Head d[...]

Scr ew listi ng Maintenance and Se rvice Gui de 7–9 T orx T8M2. 5×6. 0 scre w Where used: 4 scre ws that secure the display assembly to the computer Color Quantity Length Thread Head diameter Black 4 6.0 mm 2.5 mm 5.0 mm[...]

7–1 0 Maintenance and Service Gui de Scr ew list ing Phillips P M2 .5×7 .0 capti ve s c re w Where used: 6 capti v e screws that secure the f an/heat sink as sembly to the system board (screws are secured b y C clips) Color Quantity Length Thread Head diameter Silver 6 7.0 mm 2.5 mm 5.0 mm[...]

Maintenance and Se rvice Gui de 8–1 8 Bac k up and r eco v er y Bac k up and r ecov ery in Windo w s Vista Overvie w T o protect your information, use the Backup and Restore Ce nter to back up indi vidual files and folders, back up your entire hard dri ve (select models only), or create system restore points. In case of system f ailure, you can u[...]

8–2 Maintenance and Serv ice Guide Back up and r eco ve ry T o create a screen shot: 1. Display the screen you want to sa ve. 2. Copy the screen image: T o copy only the acti ve window , press alt+fn+prt sc . T o copy the entire screen, press fn+prt sc . 3. Open a word-processing document, and then select Edit > Paste . The screen image is add[...]

Back up and r eco very Maintenance and Se rvice Gui de 8–3 Using the Window s reco very tools T o reco ver information you pre viously backed up, follo w these steps: 1. Click Start > All Programs > Maintena nce > Backup and Restor e Center . 2. Follo w the on-screen instructions to recov er your entire computer (select models only) or y[...]

8–4 Maintenance and Serv ice Guide Back up and r eco ve ry Using a Windo w s Vista oper ating s ystem D VD (purchased separatel y) If you are unable to boot (start up) your computer , you must purchase a W indows V ista operating system D VD to reboot the computer and repair the operating system. Make sure that your most recent backup (stored on [...]

Back up and r eco very Maintenance and Se rvice Gui de 8–5 Bac k up and r ecov ery in Windo w s XP Overvie w T o protect your information, use the W i ndo ws Backup utility (select models only) to back up files and folders or create recov ery points. In case of system failure, you can use the backup f iles to restore your computer . W indo ws pro[...]

8–6 Maintenance and Serv ice Guide Back up and r eco ve ry T o create a backup using the W indows Backup utility (select models only), follo w these steps: ✎ Be sure that the computer is connected to A C po wer before you start the backup process. ✎ The backup process may take o ver an hour , depe nding on f ile size and the speed of the comp[...]

Maintenance and Se rvice Gui de 9–1 9 Connec tor pin assignments 13 9 4 Pin Signal 1 TPB- 2 TPB+ 2T P A - 4T P A +[...]

9–2 Maintenance and Serv ice Guide Connec tor pin assi gnments Audio -in (microphone) Audio-out (h eadphone) Pin Signal 1 A udio signal in 2 A udio signal in 3G r o u n d Pin Signal 1 A udio out, left channel 2 A udio out, right channel 3G r o u n d[...]

Connec tor pin assi gnments Maintenance and Se rvice Gui de 9–3 External monitor Pin Signal 1 Red analog 2 Green analog 3 Blue analog 4 Not connected 5G r o u n d 6 Ground analog 7 Ground analog 8 Ground analog 9+ 5 V D C 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 V er tical sync 15 DDC 2B clock[...]

9–4 Maintenance and Serv ice Guide Connec tor pin assi gnments RJ- 1 1 (modem) Pin Signal 1 Unused 2T i p 3R i n g 4 Unused 5 Unused 6 Unused[...]

Connec tor pin assi gnments Maintenance and Se rvice Gui de 9–5 RJ- 45 (network) Pin Signal 1T r a n s m i t + 2T r a n s m i t - 3R e c e i v e + 4 Unused 5 Unused 6R e c e i v e - 7 Unused 8 Unused[...]

9–6 Maintenance and Serv ice Guide Connec tor pin assi gnments Univ ersal Serial Bus Pin Signal 1+ 5 V D C 2D a t a 3 Data + 4G r o u n d[...]

Maintenance and Se rvice Gui de 10 – 1 10 P o wer cor d set r equir ements The wide range input feature of the co mputer permits it to operate from any line voltage from 100 to 120 v olts A C or from 220 to 240 volts A C. The 3-conductor po wer cord set included with the computer meets the requirements for use in the country or region where the e[...]

10 – 2 Maintenance and Serv ice Guide P ower c ord s et re qu i rem e nt s Requir ements for specific countr ies and re gions Country/region Accredited agency Applicable note number A ustralia EANSW 1 A ustria O VE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMK O 1 Finland FIMK O 1 F rance UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands [...]

Maintenance and Se rvice Gui de 11 – 1 11 Rec ycl i ng Batter y When a battery has reached the end of its useful life, do not dispose of th e battery in general household waste. Follo w the local la ws and regulations in your area for computer battery disposal. Displa y Å WA R N I N G : The bac klight contains mer c ury . C aution m ust be ex er[...]

11 – 2 Maintenance and Serv ice Guide Recycl i ng Perform the follo wing steps to disassemble the display assembly: 1. Remov e all scre w covers and screws that se cure the display bezel to the display assembly . 2. Lift up and out on the left and right inside edges and the top and bottom inside edges of the display bezel until the bezel disengag[...]

Recycl i ng Maintenance and Se rvice Gui de 11 – 3 4. Disconnect all display panel cables from the display in verter and remo ve the in verter . 5. Remov e all scre ws that secure the disp lay panel assembly to the display enclosure. 6. Remov e the display panel assembly from the display enclosure. 7. T urn the display panel assembly upside do wn[...]

11 – 4 Maintenance and Serv ice Guide Recycl i ng 9. Use a sharp-edged tool to cut the tape that secures the sides of the display pane l to the display panel frame. 10. Remov e the display panel frame from the display panel. 11. Remov e the screws that secure the backlight cover to the display panel. 12. Lift the top edge of the backlight cov er [...]

Recycl i ng Maintenance and Se rvice Gui de 11 – 5 16. T urn the display panel upside do wn. 17. Remov e the backlight frame from the display panel. Å WA R N I N G : The backlight contains m er cury . Exer c ise caution when remo ving and handling the bac klight to a vo id damaging this component and ca using e xposur e to the mer cury . 18. Rem[...]

11 – 6 Maintenance and Serv ice Guide Recycl i ng 19. Disconnect the display cable from the LCD panel. 20. Remov e the screws that secure th e LCD panel to the display rear panel. 21. Release the LCD panel from the display rear panel. 22. Release the tape that secures the LCD panel to the display rear panel. 23. Remov e the LCD panel. 24. Recycle[...]

Maintenance and Se rvice Gui de Index–1 Inde x 1394 port connector pinout 9–1 enabling/disabling 5–8 location 2–8 A AC adapter, spare part number 3–10 , 3–11 accessory battery connector 2–12 accessory battery connector door 2–12 allow HP SpareKey enrollment 5–4 ambient light sensor enabling/disabling 5–6 , 5–7 location 2–2 A[...]

Inde x–2 Maintenance and Servi ce Guide Index computer major components, illustrated 3–2 computer model description 3–1 , 4–6 computer part number 3–1 , 4–6 computer product name 3–1 , 4–6 computer serial number 3–1 , 4–6 Computer Setup boot options 5–5 built-in device options 5–6 , 5–7 device configuration 5–6 , 5–7 d[...]

Inde x Maintenance and Se rvice Gui de Index–3 G grounding guidelines 4–2 guidelines equipment 4–4 grounding 4–2 packaging 4–3 transporting 4–3 workstation 4–4 H hard drive illustrated 3–8 precautions 4–2 removal 4–10 spare part numbers 3–6 , 3–8 , 3–12 , 4–10 hard drive bay 2–12 hard drive bracket, removal 4–11 hard[...]

Inde x–4 Maintenance and Servi ce Guide Index N network jack connector pinout 9–5 location 2–11 NIC, enabling/disabling 5–6 , 5–7 num lock light 2–5 numeric keypad keys 2–4 O Operating System disc 8–6 P packaging guidelines 4–3 parallel port, enabling/disabling 5–8 password clearing 4–5 password policy 5–4 password, changing[...]

Inde x Maintenance and Se rvice Gui de Index–5 TouchPad 2–6 TouchPad button 2–6 TouchPad light 2–5 , 2–6 TouchPad on/off control 2–6 TouchPad scroll zone 2–6 TPM embedded security 5–4 transporting guidelines 4–3 U Unconfigure AMT on Next Boot 5–8 Universal Serial Bus (USB) port connector pinout 9–6 enabling/disabling 5–8 loc[...]