HP (Hewlett-Packard) 4000 manual

HP Desi gnj et 4 000/4 5 00 P r int er se r ie s U sing y our pr int er[...]

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HP Designjet 4000 and 4500 Printer series Using your printer[...]

Legal notices The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or fo[...]

Table of contents 1 Introduction Using this guide................. ............ .................... ........ ...................................................... ........................2 Introduction................................... ................ ............................... ............... .................. .......... 2 How do I .....[...]

Unpack the printer.................. .................................. ............................. ............................ ....................46 Assemble the stand............................................................................................................. .................. 49 Attach the stand..............................[...]

Load a roll into the printer [4000]........................... ....................... ............................... ........... ...... .......110 Unload a roll from the printer [4000].......................................................................................... .......... 113 The normal procedure (roll attached to spindle)...........[...]

Using the PostScript printer driver for Windows Me or Windows 98.................................. 142 Using the PostScript printer driver for Windows NT.......... ................................... ..............143 Using the PostScript printer driver for Mac OS X....... ................. .................. .....................143 Using the Post[...]

Manage printhead monitoring........................ ....................... ............................. ........................ ...... ....183 Recover (clean) the printheads................... ..................... ......................... ............. ............ ....... ..........184 Clean a printhead's electrical connections..........[...]

Print a file.................................. ........................... .............................. ........................ ..........................224 View or delete a file......... ................... ..................................... ............ ............... .............. ...................225 Scan heavyweight paper or cardboa[...]

The print smudges when touched.......... ....................................................................................... ......263 Ink marks on the paper.............................. ............ ............. ................................... ............... .............. .263 Smears on the front of coated paper................... ....[...]

22 The problem is... (scanner topics) [4500] The diagnostics light is flashing................. .......... ....... .............................................. .............. .............282 The wait light is flashing...... ................................................ ................... .... ...... .................. ................ .282 T[...]

28 Tell me about... (multiroll topics) [4500] The uses of a multiroll printer........ ................................... .......... ........................................... ..............312 How the printer allocates jobs to paper rolls.................. .................. .................. ................ ............ .....312 Roll switching[...]

Index.................................................................................................................................................................... 343 xii ENWW[...]

1 Introduction ● Using this guide ● The printer's main features ● The printer's main components [4000] ● The printer's main components [4500] ● The front panel ● Printer software ● Scanner software [4500] ENWW 1 Introduction[...]

Using this guide Using your printer (on CD) and the Quick Reference Guide (on paper) are organized into the following chapters. Introduction This chapter provides a brief introduction to the printer and its documentation for new users. How do I ... These chapters help you to carry out various procedures such as loading paper or changing an ink cart[...]

● Ink and paper usage information is available from the front panel, and on the Web from the Embedded Web Server ● Accurate and consistent color reproduction features: ● Press emulations for U.S., European, and Japanese standards; and color monitor RGB emulations (see Color emulation modes) ● Automatic color calibration The printer's m[...]

9. Bin 10. Ink cartridge drawer 11. Spindle lever 12. Paper load lever Rear view 1. Quick Reference Guide holder 2. Power socket and on/off switch 3. Sockets for communication cables and optional accessories The printer's main components [4500] NOTE This topic applies to the HP Designjet 4500 Printer series only. The following front and rear v[...]

Front view 1. Ink cartridges 2. Platen 3. Printhead carriage 4. Printhead 5. Printhead cleaner 6. Front panel 7. Paper load lever (roll 1) 8. Spindle 9. Paper load lever (roll 2) 10. Bin 11. Spindle drawer (roll 1) 12. Spindle drawer (roll 2) ENWW The printer's main components [4500] 5 Introduction[...]

Front view with optional stacker Rear view 1. Quick Reference Guide holder 2. Power socket and on/off switch 3. Sockets for communication cables and optional accessories 6 Chapter 1 Introduction ENWW Introduction[...]

The front panel Your printer's front panel is located on the front of the printer, on the right-hand side. It has the following important functions: ● It must be used to perform certain operations, such as loading and unloading paper. ● It can display up-to-date information about the status of the printer, the ink cartridges, the printhead[...]

10. The Back key goes back to the previous menu. If you press it repeatedly, or hold it down, you will soon return to the main menu. 11. The Down key moves to the next item in a list, or decreases a numerical value. To highlight an item in the front panel, press the Up or Down key until the item is highlighted. To select an item in the front panel,[...]

The preview window fills most of the viewing section. Above it is the image toolbar, with nine buttons that can be used to change the preview in some way (see Preview copies). The control section contains four tabs: Copy, Scan, Print, and Setup. Each tab provides options that you can set when performing copy, scan, print, or setup tasks. At the bot[...]

10 Chapter 1 Introduction ENWW Introduction[...]

2 How do I... (printer assembly topics) [4000] NOTE This chapter applies to the HP Designjet 4000 Printer series only. ● Get started ● Unpack the printer ● Assemble the stand ● Attach the stand ● Remove packaging materials ● Assemble the bin ● Switch on for the first time ● Install ink cartridges ● Remove the setup printheads ● [...]

Get started The following topics describe how to assemble your new printer (also described in the Setup instructions ). Because some of the components of the printer are bulky, you may need up to four people to lift them. You will also need at least 3 × 5 m (10 × 16 ft) of empty floor space, and about two hours. The symbols on the boxes identify [...]

When you have identified a suitable location, you can begin unpacking. 1. Remove the two side lids. Then remove all the upper four plastic handles from both sides of the box (two each side). 2. Cut the strap around the boxes carefully, as the boxes may fall as soon as the strap is cut. 3. Remove the boxes from the top of the main printer box. 4. Re[...]

6. Remove the two packing pieces. Assemble the stand WARNING! When you are unpacking the leg assembly, you will see that there is anti-slip material around two of the wheels on the feet. Do not remove this material yet. 1. Remove the first tray from the stand and bin assembly box. 2. From the first tray, remove the two boxes marked with L and R. Pl[...]

4. You now need to identify which is the left and the right side of the cross-brace. (1) left (2) right (3) one hole (4) two holes 5. Now you will need the bag of screws and the screwdriver provided. You may notice that the screwdriver is slightly magnetic. 6. Remove the two leg covers from the left leg. 7. Lower the left leg onto the left side of [...]

9. Fix the left leg to the cross-brace using two screws on the outer side of the leg. 10. Lower the right leg onto the right side of the cross-brace. The right leg will fit only on the right side of the cross-brace. 11. Fix the right leg to the cross-brace using four screws on the inner side of the leg. 12. Fix the right leg to the cross-brace usin[...]

14. Fix the left foot using four screws. 15. Position a foot on the right leg. There are pins to help you to position the foot correctly. NOTE Do not remove the anti-slip material from the wheel. 16. Fix the right foot using four screws. Attach the stand 1. You now need to identify the left and right of the printer. This information is shown on the[...]

2. Pull open the protective plastic from the base of the printer. Please ensure that there is a three- meter space clear of obstructions to the rear of the printer. Remove the two desiccant bags from the printer. 3. In this step, make sure you position the stand pins in the holes in the center of the printer body brackets. Lift the stand assembly o[...]

5. Fix the left side of the stand to the printer using two screws. Make sure that the screws are fully tightened. 6. Place the spare and consumables boxes against the rear of the printer box. The arrows on the boxes must point towards the printer box. Check that the anti-slip material is still fixed to the two rear wheels. 7. Using four people, rot[...]

8. Remove the pallet before trying to lift the printer into an upright position. 9. Using four people and the hand holds on the rear of the printer body, carefully lift the printer into an upright position. The anti-slip material should stop the printer from sliding forwards. Remove packaging materials 1. Remove the two foam end packs and the plast[...]

3. Position the right leg cover on the front of the right leg (1), then clip the rear edge (2) into place. 4. Remove the anti-slip material from the two rear wheels on the stand assembly. 5. Remove the packing tapes 1 to 8. Open the printer window and remove the two window inserts 9 and 10. 6. Remove the protective covering from the printer window [...]

8. Open the printhead cleaner door and remove the carriage packing material. Then close the cleaner door. 9. Press the spindle lever down, which will unseat the right–hand end of the spindle. Remove that end of the spindle first, and then the left. Do not insert your fingers into the spindle supports during the removal process. 10. Remove the spi[...]

Assemble the bin 1. Locate the bin components. 2. Fix one screw to the inside of the stand’s left leg. 3. Do not fully fit the screw. 4. Fix one screw to the inside of the stand’s right leg. 5. Do not fully fit the screw. ENWW Assemble the bin 23 How do I... (printer assembly topics) [4000][...]

6. Lift the supporting framework of the bin into position in front of the printer. 7. Fix the top arms of the bin to the two screws that you have just fitted. 8. Fix the lower arms of the bin to the stand using one screw for each leg. 9. Now tighten the two top screws. 10. Clip all six loops to the frame of the bin. Locate the loops with rear exten[...]

11. Secure all six loops to the frame, using two clips on each loop. 12. Fit all three mobile stoppers to the three loops as indicated. 13. Carefully squeeze the mobile stopper and then fit it onto the loop. 14. When the mobile stopper is engaged with the loop, release your grip. 15. Move the three mobile stoppers into their parked position. These [...]

Switch on for the first time 1. Plug the power cable into the rear of the printer, then plug the other end into the AC power outlet. 2. Turn the power switch at the rear of the printer to the on position. 3. If the power light on the front panel remains off, press the Power key to switch on the printer. 4. Wait until you see this front panel messag[...]

Install ink cartridges 1. Remove the printheads, printhead cleaners, and ink cartridges from the consumables box. 2. Find the ink cartridge door, which is on the left side of the printer. 3. Press the ink cartridge door until it clicks. 4. Open the ink cartridge door. 5. To release the ink cartridge drawer, pull the blue handle down. ENWW Install i[...]

6. Slide the ink cartridge drawer out. 7. Place the ink cartridge onto the ink cartridge drawer. NOTE There are marks on the drawer showing the correct location. 8. Position the ink cartridge at the rear of the drawer as indicated. 9. Push the ink cartridge drawer back into the printer until it locks into position. If you have difficulty, see I can[...]

11. Close the ink cartridge door (push it until it clicks shut). 12. Wait (about a minute) until you see this front panel message. Remove the setup printheads 1. Open the printer window. 2. Remove the packing tape that is holding down the printhead carriage latch. 3. Pull up and release the latch on top of the carriage. ENWW Remove the setup printh[...]

4. Lift up the cover. This will give you access to the setup printheads. 5. Before removing the setup printheads, look at the window on top of each one and check that the printhead contains ink. If it does not, contact your customer service representative. 6. To remove a setup printhead, lift up the blue handle. 7. Using the blue handle, gently dis[...]

Install the printheads 1. Remove the blue protective cap and the clear protective tape from the printhead. 2. Lower all the printheads vertically into their correct positions. 3. Seat the printheads slowly and carefully. If you have difficulty, see I cannot insert a printhead. 4. Make sure the printheads are correctly seated. When all the printhead[...]

6. Close the carriage cover. 7. Make sure the latch engages correctly. 8. Close the printer window. 9. Please wait (about a minute) while the printer checks the printheads. Install the printhead cleaners 1. Wait until you see this front panel message. 2. Press the printhead cleaner door, which is on the right side of the printer. 32 Chapter 2 How d[...]

3. Open the printhead cleaner door. 4. Insert the printhead cleaner into the slot of the correct color. 5. Push the printhead cleaner in and down until it clicks into place. If you have difficulty, see I cannot insert a printhead cleaner. 6. Insert the other seven printhead cleaners into the correct slots. 7. Close the printhead cleaner door. ENWW [...]

8. Wait until you see this front panel message, then press the Select key. Load a roll of paper onto the spindle 1. Lower the spindle lever. 2. Remove the right-hand end of the spindle (1) from the printer, then move it to the right in order to extract the other end (2). Do not insert your fingers into the spindle supports during the removal proces[...]

4. Slide the roll of paper that came with your printer onto the spindle. Make sure the paper is oriented exactly as shown. NOTE There is also a label on the spindle showing the correct orientation. 5. Put the blue paper stop onto the spindle and push it on as far as it will go without using excessive force. 6. Make sure the stop is seated correctly[...]

8. When you meet resistance, lift the spindle lever to seat the spindle properly. 9. The spindle lever will be in the horizontal position when the spindle has been correctly inserted. Load the paper into the printer 1. At the front panel, highlight the icon and press the Select key. 2. Highlight Paper load and press the Select key. 3. Highlight Loa[...]

4. Highlight the paper type you have loaded and press the Select key. 5. Wait until you see the 'Open window' message. 6. Open the printer window. 7. Lift the paper load lever. 8. Pull out approximately 1 m (3 ft) of the roll. ENWW Load the paper into the printer 37 How do I... (printer assembly topics) [4000][...]

9. Insert the edge of the roll above the black roller. WARNING! Take care not to touch the rubber wheels on the platen while loading paper: they may rotate and trap skin, hair, or clothing. 10. Wait until the paper emerges from the printer as shown below. NOTE If you have an unexpected problem at any stage of the paper loading process, see The pape[...]

13. You should see the front panel message below. 14. Using the stops, carefully wind the excess paper back onto the spindle. 15. Close the printer window. 16. The printer will adjust the paper by winding it back and forth, after which you can expect the front panel message below. 17. Using the stops, carefully wind the excess paper back onto the s[...]

Connect the printer 1. Your printer can be connected to a computer directly or to one or more computers via a network. (1) PC, Macintosh, or workstation (2) Printer (3) Server (4) PC, Macintosh, or workstation 2. Locate the area at the back of the printer where you can connect the printer to your computer or network, or install an optional accessor[...]

5. A larger socket is provided to connect an optional accessory. CAUTION Do not attempt to use this socket for any other purpose. 6. Pass the network cable through the hook at the rear of the printer. Install accessories There are various optional accessories that you can buy and install at any time during the life of your printer. The physical ins[...]

USB 2.0 socket To check that the USB 2.0 socket has been correctly installed, go to the front panel and select the icon, then I/O setup > USB > View information . The front panel will reveal whether the socket is Installed or Not installed . Please follow the appropriate instructions to connect the printer to your computer: ● Connect direct[...]

Jetdirect print server To install the Jetdirect card: 1. Go to the rear of the printer and remove a small cover plate secured by two screws near the left- hand side. 2. Insert the Jetdirect card and secure it with the screws that accompany the card. 3. Save the cover plate and screws in case you decide to remove the Jetdirect card later. To check t[...]

The front panel will reveal whether the print server is Installed or Not installed . Please follow the appropriate instructions to connect the printer to your network: ● Connect to a network (Windows) ● Connect to a network (Mac OS X) ● Connect to a network (Mac OS 9) [4000] You can plug in your network cable as illustrated below. Memory expa[...]

3 How do I... (printer assembly topics) [4500] NOTE This chapter applies to the HP Designjet 4500 Printer series only. ● Get started ● Unpack the printer ● Assemble the stand ● Attach the stand ● Attach the roll module ● Set up the printer ● Connect and switch on the printer ● Install the ink cartridges ● Install the printheads ?[...]

Get started The following topics describe how to assemble your new printer (also described in the Printer assembly document). Because some of the components of the printer are bulky, you may need up to four people to lift them. You will also need at least 3 × 5 m (10 × 16 ft) of empty floor space, and about four hours. NOTE If you have bought the[...]

Symbol on box Contents of box Stand and bin assembly Consumables box, including ... Maintenance Kit (please keep this safe) Spare box (used while attaching the stand to the printer) Roll module Scanner body (mfp only) Scanner stand (mfp only) Packing outside Europe: Packing within Europe: ENWW Unpack the printer 47 How do I... (printer assembly top[...]

4. Remove the two lids. Place the consumables and spare boxes in front of the printer body. Lower the stand and bin box onto the consumables and spare boxes. Then lower it onto the floor. 5. Lower the roll module box onto the consumables and spare boxes. Lower the roll module box onto the floor. Then remove the consumables and spare boxes. 6. Remov[...]

8. Remove the two packing pieces. Assemble the stand 1. Remove the first tray containing the parts for the bin. 2. Remove the second tray from the stand and bin assembly box. This tray contains the stand legs. 3. From the tray, remove the two boxes marked with L and R. Place them on the floor as shown. ENWW Assemble the stand 49 How do I... (printe[...]

4. Lower the cross-brace onto the L and R boxes. 5. You now need to identify which is the left and right side of the cross-brace. On the left side (1) you will see two holes, as shown; on the right side (2) you will see one hole. 6. You will need the bag of screws and the screwdriver provided. You may notice that the screwdriver is slightly magneti[...]

8. Lower the left leg onto the left side of the cross-brace. The left leg will fit only on the left side of the cross-brace. 9. Fix the left leg to the cross-brace using four screws on the inner side of the leg. 10. Fix the left leg to the cross-brace using two screws on the outer side of the leg. 11. Lower the right leg onto the right side of the [...]

13. Fix the right leg to the cross-brace using two screws on the outer side of the leg. 14. Fix the stand cross-bar using four screws. 15. Position a foot on the left leg. There are pins to help you to position the foot correctly. WARNING! Do not remove the anti-slip material from the wheel. 16. Fix the left foot using four screws. 52 Chapter 3 How[...]

17. Position a foot on the right leg. There are pins to help you to position the foot correctly. WARNING! Do not remove the anti-slip material from the wheel. 18. Fix the right foot using four screws. 19. Turn the stand assembly into an upright position as shown. 20. Open the box containing the roll module. Remove the plastic box containing the scr[...]

21. Please take note of the colored plugs located on the legs. 22. Remove the blue plug on the left leg. 23. Locate the pin into the left leg. 24. Remove the blue plug on the right leg. 54 Chapter 3 How do I... (printer assembly topics) [4500] ENWW How do I... (printer assembly topics) [4500][...]

25. Locate the pin into the right leg. 26. Remove the top yellow plug on the left leg. 27. Locate the pin into the interior of the left leg. 28. Remove the top yellow plug on the right leg. ENWW Assemble the stand 55 How do I... (printer assembly topics) [4500][...]

29. Locate the pin into the interior of the right leg. Attach the stand 1. Identify the left and right of the printer. This information is shown on the foam end packs. Also identify the rear of the printer. 2. Pull open the protective plastic from the base of the printer. Please ensure there is a three- meter space clear of obstructions to the rear[...]

4. Slide drawer 1 out until it touches the foam packaging. 5. Place the stand upside down on top of the printer body. Make sure you position the stand pins in the holes in the center of the printer body brackets. The anti-slip material should face to the rear of the printer. 6. Fix the right side of the stand to the printer using one screw. Make su[...]

7. Slide drawer 1 forwards to gain better access for the front screw. Fix the left side of the stand to the printer using two screws. Make sure that the screws are fully tightened. Attach the roll module Before unpacking the roll module, note that you should handle this piece of equipment using only the points indicated by the green arrows. 1. Open[...]

3. Remove the roll module from the plastic bag. 4. Remove the remaining two yellow plugs from the left and right legs. It is important to remember the positions of these holes. 5. Turn the roll module over into an inverted position as shown. Then carry it over to the front of the inverted printer. 6. Rest the roll module next to the first printer c[...]

7. Before the roll module is moved into its final position, please note that it should sit on the pins that were located on the stand legs earlier. 8. With two people lifting the roll module and a third at the rear of the printer, guide the roll module onto the pins located earlier on the stand. 9. When viewed from the front, make sure that the rol[...]

10. Fix the roll module to the right leg of the stand. 11. Fix the roll module to the left leg of the stand. 12. Fix the roll module to the right leg of the stand using two additional screws. ENWW Attach the roll module 61 How do I... (printer assembly topics) [4500][...]

13. Fix the roll module to the left leg of the stand using two collar-headed screws. Set up the printer 1. Place the spare and consumables boxes against the rear of the printer box. The arrows on the boxes must point towards the printer box. Check that the anti-slip material is still fixed to the two rear wheels. 2. Using four people, rotate the pr[...]

3. Rotate the printer until its rear rests on the spare and consumables boxes and the wheels with the anti-slip material touch the floor. 4. Remove the pallet before trying to lift the printer into an upright position. 5. Using four people and the handholds on the rear of the printer body, carefully lift the printer into an upright position. 6. Rot[...]

7. Remove the two foam end packs and the plastic covering the printer. 8. Position the left leg cover on the front of the left leg (1), then clip the rear edge (2) into place. 9. Position the right leg cover on the front of the right leg (1), then clip the rear edge (2) into place. 10. Remove the anti-slip material from the two rear wheels on the s[...]

11. Remove the packing tapes 1 to 12. 12. Open the printer window. Then remove the two window inserts and the ink tube packing material. 13. Remove the protective covering from the printer window and the front panel screen. 14. Open the printhead cleaner door and remove the carriage packing material. Then close the cleaner door. ENWW Set up the pri[...]

15. Install the Quick Reference Guide holder. Angle the holder at the top (1), then position the two hooks and clip the lower part (2) to the rear of the printer. 16. Remove the two yellow plastic screws from the right and left side of the paper feed. 17. Remove the two yellow plastic screws from the left and right side of drawer 2. 66 Chapter 3 Ho[...]

Connect and switch on the printer 1. Using the cable supplied, connect the roll module to the printer. A second socket is provided on the roll module to connect an optional accessory. CAUTION Do not attempt to use this socket for any other purpose. 2. Your printer can be connected to a computer directly or to one or more computers via a network. 3.[...]

5. Plug the power cable into the rear of the printer, then plug the other end into the AC power outlet. 6. Turn the power switch at the rear of the printer to the on position. 7. If the power light on the front panel remains off, press the Power key to switch on the printer. NOTE This printer is Energy Star compliant and can be left switched on wit[...]

Install the ink cartridges 1. The front panel displays how to install the ink cartridges. 2. Remove the printheads, printhead cleaners, and ink cartridges from the consumables box. 3. Find the ink cartridge door, which is on the left side of the printer. 4. Open the ink cartridge door. 5. To release the ink cartridge drawer, gently pull the blue ha[...]

6. Slide out the ink cartridge drawer. 7. Place the ink cartridge onto the ink cartridge drawer. Note that there are marks on the drawer showing the correct location. 8. Position the ink cartridge at the rear of the drawer as indicated. 9. Push the ink cartridge drawer back into the printer until it locks into position. 70 Chapter 3 How do I... (pr[...]

10. Following the same instructions, install the other three ink cartridges. 11. Close the ink cartridge door. Install the printheads 1. Wait (about a minute) until you see this front panel message. 2. Open the printer window. 3. Remove the packing tape that is holding down the printhead carriage latch. ENWW Install the printheads 71 How do I... (p[...]

4. Pull up and release the latch on top of the carriage assembly. 5. Lift up the cover. This will give you access to the setup printheads. 6. Before removing the setup printheads, look at the window on top of each one and check that the printhead contains ink. 7. To remove a setup printhead, lift up the blue handle. 8. Using the blue handle, gently[...]

9. Lift up the setup printhead until it is released from the carriage assembly. Then remove the other setup printheads. 10. Remove the blue protective cap and the clear protective tape from the printhead. 11. Lower all the printheads vertically into their correct positions. 12. Seat the printheads slowly and carefully. 13. Make sure the printheads [...]

14. If Reseat is displayed on the front panel, check that the protective tape has been removed. Then try reseating the printhead more firmly. If the problem persists, see I cannot insert a printhead. 15. Close the carriage assembly cover. 16. Make sure the latch engages correctly. 17. Close the printer window. 18. Please wait while the printer chec[...]

2. Press the printhead cleaner door, which is on the right side of the printer. 3. Open the printhead cleaner door. 4. Insert the printhead cleaner into the slot of the correct color. 5. Push the printhead cleaner in and down until it clicks into place. ENWW Install the printhead cleaners 75 How do I... (printer assembly topics) [4500][...]

6. Insert the other seven printhead cleaners into the correct slots. 7. Close the printhead cleaner door. Load roll 1 1. Wait until you see this front panel message, then press the Select key. 2. To load roll paper from drawer 1 into the printer: from the front panel, highlight the icon and press the Select key. 3. Highlight Paper load and press th[...]

4. Highlight Load roll 1 and press the Select key. 5. Highlight the paper type you intend to load and press the Select key. 6. Using two hands, pull out drawer 1. 7. Remove the spindle from drawer 1. ENWW Load roll 1 77 How do I... (printer assembly topics) [4500][...]

8. Use the supplied core adaptors when the roll core is of a larger diameter. 9. Remove the blue-colored stop from the left end of the spindle. Keep the spindle horizontal. 10. Slide the roll of paper that came with your printer onto the spindle. Make sure the paper is oriented exactly as shown. 11. Push the black right-hand stop onto the roll. Mak[...]

12. Put the blue-colored stop onto the spindle. 13. Push the blue left-hand stop onto the roll. Make sure it is correctly seated. 14. Hold the spindle assembly using the blue and black stops. 15. With the blue stop on the left, lower the spindle into drawer 1. ENWW Load roll 1 79 How do I... (printer assembly topics) [4500][...]

16. Lift the drawer 1 paper load lever. This is located on the right-hand side of the printer, above drawer 1. 17. Feed the paper from roll 1 onto the drawer 1 platen. Align the paper with the central blue line on the right side of the platen. 18. Stop feeding the paper when the printer beeps. 19. Lower the drawer 1 paper load lever. 80 Chapter 3 H[...]

20. Push in drawer 1. 21. Using the stops at each end of the spindle, carefully wind the excess paper back onto the spindle. 22. Select the roll length if known. Load roll 2 1. To load roll paper from drawer 2: from the front panel, highlight the icon and press the Select key. ENWW Load roll 2 81 How do I... (printer assembly topics) [4500][...]

2. Highlight Paper load and press the Select key. 3. Highlight Load roll 2 and press the Select key. 4. Highlight the paper type you intend to load and press the Select key. 5. Using two hands, pull out drawer 2. 6. Remove the spindle from drawer 2. 7. Load the spindle using the same procedure as already described for roll 1. 82 Chapter 3 How do I.[...]

8. With the blue stop on the left, lower the spindle into drawer 2. 9. Lift the drawer 2 paper load lever. This is located on the right-hand side of the printer and under drawer 1. 10. Feed the paper from roll 2 onto the drawer 2 platen.. Align the paper with the central blue line on the right side of the platen. 11. Stop feeding the paper when the[...]

12. Lower the drawer 2 paper load lever. 13. Using two hands, push in drawer 2. 14. Using the stops at each end of the spindle, carefully wind the excess paper back onto the spindle. 84 Chapter 3 How do I... (printer assembly topics) [4500] ENWW How do I... (printer assembly topics) [4500][...]

Assemble the bin 1. Locate all the parts for the bin assembly. The screwdriver is the same one used to fix the roll module to the printer stand. 2. Lay one end frame on the floor. Hold one cross frame vertically with the angled part located at the top of the end frame. The cross frame must be fixed onto the inside of the shortest leg of the end fra[...]

4. Turn the bin assembly into a horizontal position. Attach the short leg of the second end frame to the cross frame using two screws. 5. Attach the second cross frame to the bin assembly using four screws. NOTE This cross frame is mounted on the outside of the end frames. 6. Attach one end of the loop to the cross frame. 86 Chapter 3 How do I... ([...]

7. Attach the other end of the loop to the cross frame. 8. Using the same method, attach the other five loops. 9. Locate the bin against the printer. ENWW Assemble the bin 87 How do I... (printer assembly topics) [4500][...]

88 Chapter 3 How do I... (printer assembly topics) [4500] ENWW How do I... (printer assembly topics) [4500][...]

4 How do I... (software setup topics) ● Choose which connection method to use ● Connect to a network (Windows) ● Connect directly to a computer (Windows) ● Uninstall the printer driver (Windows) ● Connect to a network (Mac OS X) ● Connect to a network (Mac OS 9) [4000] ● Connect directly to a computer (Mac OS X) ● Connect directly t[...]

Choose which connection method to use The following methods can be used to connect your printer. Connection type Speed Cable length Other factors Fast Ethernet Fast; varies according to network traffic Long (100 m=328 ft.) Requires extra equipment (switches). Gigabit Ethernet (optional accessory) Very fast; varies according to network traffic Long [...]

2. The front panel will display some information, including the printer's IP address. Make a note of the IP address (16.23.61.128 in this example). 3. Insert the Drivers and Documentation CD into your computer. If the CD does not autorun, run the START.EXE program in the root folder of the CD. 4. Click the Install button. 5. Follow the instruc[...]

5. Follow the instructions on your screen to set up the printer. The following notes will help you to understand the screens and make appropriate choices. ● When asked how the printer is connected, choose Connected via the network . ● The configuration program will look for printers connected to your network. When the search has finished, a lis[...]

Before you begin, make sure the following are true: ● The printer is set up and on. ● The Ethernet hub or router is on and functioning properly. ● All computers on the network are on and connected to the network. ● The printer is connected to the network. Now you can proceed to install the printer driver and connect your printer: 1. Insert [...]

To connect your printer using AppleTalk: 1. Go to the front panel and select the icon, then I/O setup > Jetdirect EIO > View configuration . 2. The front panel will display some information, including the printer's AppleTalk name. Make a note of the AppleTalk name. 3. Make sure that the AppleTalk protocol is active by double-clicking the[...]

Connect to a network (Mac OS 9) [4000] NOTE This topic applies to the HP Designjet 4000 Printer series only. You can connect your printer to a network under Mac OS 9 using the following methods: ● TCP/IP ● AppleTalk Using TCP/IP Before you begin, make sure that your printer is switched on and connected to the network. To connect your printer us[...]

3. Click the Adobe PostScript driver icon. 4. In the AppleTalk Zones list, select the AppleTalk zone where your printer is located (if it exists). Make sure that the AppleTalk protocol is Active. 5. The Chooser will check all the printers that are connected by AppleTalk in your zone. 6. Select your printer. If you have several similar printers, you[...]

Manual connection with USB 1. Connect the USB cable between your printer and the computer. 2. Power on the printer. 3. Open the Printer Setup Utility and choose Add Printer from the Printers menu (or Add from the Utilities list in earlier versions of Mac OS X). 4. In Mac OS 10.4 or later, click More Printers at the bottom of the Printer Browser. 5.[...]

8. Click Restart to restart the computer. 9. Connect the USB cable between your printer and the computer. 10. Power on the printer. 11. Run the Desktop Printer Utility in the HP Designjet 4000ps folder. 12. Choose the AdobePS driver and the USB connection. 13. Click the Change button in the USB Printer Selection section to select the printer. 14. C[...]

4. The installer takes you through various steps until you reach the main install dialog box. You have two options: ● Easy install ● Uninstall driver Choose Uninstall driver . 5. The printer driver uninstalls and a status bar is displayed. Quit the installer when the uninstallation is complete. ENWW Uninstall the printer driver (Mac OS 9) [4000[...]

100 Chapter 4 How do I... (software setup topics) ENWW How do I... (software setup topics)[...]

5 How do I... (printer operation topics) ● Switch on and off ● Restart ● Change the language of the front panel ● Access the Embedded Web Server ● Change the language of the Embedded Web Server ● Password-protect the Embedded Web Server ● Request E-mail notification of specific error conditions ● Set the date and time ● Change the[...]

Switch on and off Hint The printer is Energy Star compliant and can be left switched on without wasting energy. Leaving it on improves response time and overall system reliability. When the printer has not been used for a certain period of time (30 minutes by default), it will save power by going into sleep mode. However, any interaction with the p[...]

4. Remove the power cord from the power socket. 5. Wait for 10 seconds. 6. Insert the power cord into the power socket and switch on the printer using the power switch. 7. Check that the Power light on the front panel comes on. If it does not, use the Power key to switch the printer on. Change the language of the front panel There are two possible [...]

There are several ways to access the Embedded Web Server: ● On any computer, open your Web browser and give the address of your printer. You can find out the address of your printer (starting with http: ) from the front panel, by highlighting the icon. ● Select Status of my printer or Manage my printer's queue from the Services tab of your[...]

To complete the change, you must close and reopen your Web browser. Password-protect the Embedded Web Server 1. In the Embedded Web Server, go to the Security page, which you can find in the Settings tab. 2. Enter a password of your own choice in the New passw ord field. 3. Enter it again in the Confirm password field to guard against misspelling. [...]

If you are using the HP Designjet 4000 Printer series, and you find that these options are not available, please download the latest firmware revision (see Update my printer's firmware). Date and time setting will be available from Spring 2006. Change the sleep mode setting If the printer is left switched on but unused for a certain period of [...]

6 How do I... (paper topics) ● Load a roll onto the spindle [4000] ● Load a roll into the printer [4000] ● Unload a roll from the printer [4000] ● Load a single sheet [4000] ● Unload a single sheet [4000] ● Load a roll onto the spindle [4500] ● Load a roll into the printer [4500] ● Unload a roll from the printer [4500] ● Trim the [...]

Load a roll onto the spindle [4000] NOTE This topic applies to the HP Designjet 4000 Printer series only. 1. Make sure the printer wheels are locked (the brake lever is pressed down) to prevent the printer from moving. 2. Lower the spindle lever. 3. Remove the right-hand end of the spindle (1) from the printer, then move it to the right in order to[...]

7. Slide the new roll onto the spindle. Make sure the paper type is oriented as shown. If it is not, remove the roll, turn it 180 degrees and slide it back on to the spindle. NOTE There is also a label on the spindle showing the correct orientation. Ensure there is no space between the roll and the fixed stop at the right-hand end of the spindle. 8[...]

11. To make sure that the right end of the spindle is in place, check that the spindle lever is in its top position (horizontal). You can move the lever yourself if necessary. If you are a regular user of different paper types, you can change rolls more quickly if you pre-load rolls of different paper types on different spindles. Extra spindles are[...]

5. Lift the paper load lever. 6. Pull out approximately 1 m (3 ft.) of paper. 7. Carefully insert the leading edge of the roll above the black roller. WARNING! Take care not to touch the rubber wheels on the platen while loading paper: they may rotate and trap skin, hair, or clothing. WARNING! Take care not to push your fingers inside the printer&a[...]

8. Wait until the paper emerges from the printer as shown below. NOTE If you have an unexpected problem at any stage of the paper loading process, see The paper cannot be loaded successfully [4000]. 9. Align the right-hand edge of the paper with the blue line and the left edge of the half-circle on the right of the platen. 10. When the paper is cor[...]

12. Wind the excess paper onto the roll. Use the paper stop to turn the roll in the direction shown. 13. Lower the window. 14. The front panel again prompts you to wind excess paper onto the roll. 15. The printer will perform a color calibration, if it has not already calibrated the paper type you are using, and if color calibration is turned on. S[...]

5. Press the spindle lever (2) down and remove the roll from the printer, pulling out the right-hand end first. Do not insert your fingers into the spindle supports during the removal process. Roll detached from spindle If the end of the roll is visible but no longer attached to the spindle: 1. If you have already selected Paper unload at the front[...]

1. At the printer's front panel, select the icon, then Paper load > Load sheet . NOTE As usual, you must press the Select key to select this option. 2. The front panel displays a list of paper types. 3. Select the paper type you are using. If it is not clear which you should select, see Supported paper types. 4. Wait until the front panel p[...]

6. Insert the sheet into the printer as shown below. 7. Insert the sheet until it reappears from the printer as shown below. WARNING! Take care not to touch the rubber wheels on the platen while loading paper: they may rotate and trap skin, hair or clothing. WARNING! Take care not to push your fingers inside the printer's paper path. It is not[...]

9. Align the leading edge of the sheet with the metal bar in the platen. Align the right-hand edge of the sheet with the left edge of the half-circle on the platen, as shown below. 10. Lower the window. 11. Lower the paper load lever. 12. If the paper has been loaded successfully, the front panel displays the Ready message and the printer is ready [...]

Unload a single sheet [4000] NOTE This topic applies to the HP Designjet 4000 Printer series only. At the printer's front panel, select the icon, then Paper unload > Unload sheet . To give the ink time to dry, the printer holds the sheet for some time (see Drying time). Load a roll onto the spindle [4500] NOTE This topic applies to the HP D[...]

5. Press the roll towards the black paper stop until it clicks into place. NOTE If you have difficulty with this, try turning the spindle to a vertical position, so that gravity presses the roll against the stop. 6. Ensure there is no space between the roll and the black stop. 7. Put the blue paper stop on to the other end of the spindle, and push [...]

If you are a regular user of different paper types, you can change rolls more quickly if you pre-load rolls of different paper types on different spindles. Extra spindles are available for purchase. Load a roll into the printer [4500] NOTE This topic applies to the HP Designjet 4500 Printer series only. To start this procedure you need to have a ro[...]

3. Load the roll and spindle into the drawer. Hold the roll as shown by the paper stops at each end of the spindle. Try to avoid touching the paper surface. CAUTION Two people may be needed to load a heavy roll. 4. Lift the paper load lever. Lift the upper lever if you are loading the upper roll, the lower lever if you are loading the lower roll. 5[...]

8. Lower the paper load lever. 9. Push the drawer back into position. 10. Wind excess paper back onto the roll. Use the paper stop to turn the roll in the direction shown. 11. The front panel displays a list of paper types. 12. Select the paper type you are using. If it is not clear which you should select, see Supported paper types. 122 Chapter 6 [...]

13. The front panel asks you to specify the length of the roll you are loading. After you have done so, it will start to load the roll. NOTE Specifying the roll length is not obligatory (you can select Not known ) and has no effect on the printer's behavior. However, if you give the length, subsequently the printer will keep track of how much [...]

1. At the printer's front panel, select the icon, then Paper unload > Unload roll 1 or Unload roll 2 . Hint Alternatively, you may start the unloading process without using the front panel, by lifting and then lowering the paper load lever. 2. The paper will normally be removed from the printer. If the paper is not automatically removed fro[...]

6. Remove the empty spindle from the printer, pulling out the right-hand end first. Do not insert your fingers into the spindle supports during the removal process. 7. Lower the drive pinch and paper load levers. 8. If the front panel is displaying a warning message, press the Select key to clear it. No paper visible If the end of the roll has enti[...]

4. With your right hand, grip the cutter and rotate it as shown on the cutter's top cover, to make the initial cut, then pull it gently across the paper. 5. Remove the cut-off piece of paper. 6. Rotate the spindle backwards to move the paper edge out of the way. 126 Chapter 6 How do I... (paper topics) ENWW How do I... (paper topics)[...]

7. Return the cutter to the right-hand side of the drawer. View information about the paper At the printer's front panel, select the or icon, then Paper information , then choose the paper source on which you want information. You will see the following information displayed on the front panel: ● The roll or sheet status NOTE The HP Designje[...]

● http://www.hp.com/ support/desi gnjet/profiles 4500ps/ for the HP Designjet 4500ps ● http://www.hp.com/ support/designjet/profiles4500mfp/ for the HP Designjet 4500mfp If you do not find the media profile you want on the Web, you may find that it has been added to the latest firmware for your printer. You can check the firmware release notes [...]

7 How do I... (print job topics) ● Submit a job with the Embedded Web Server ● Save a job ● Print a saved job ● Cancel a job ● Manage the print queue ● Nest jobs to save roll paper ENWW 129 How do I... (print job topics)[...]

Submit a job with the Embedded Web Server 1. Access the Embedded Web Server (see Access the Embedded Web Server). 2. Go to the Submit job page. 3. Browse your computer and select the file to print. NOTE Submitting a job to be printed via the Embedded Web Server does not require you to have the printer driver nor the file's native application i[...]

3. Browse your computer and select the file to print. 4. If you want to submit more than one file, click the Add another file button to add another file. All files submitted together will have the same job settings. NOTE If you are using Windows and Internet Explorer, you can click the Add files button and select multiple files at once. 5. In the j[...]

You can select at what point you want to print a file you have in the queue. From the Web server, select the Settings tab > Device setup > When to start printing ; or, from the front panel, select the icon and then Job management options > When to start printing . There are three options you can select: ● When After Processing is selecte[...]

You can also do this from the front panel: select the job and choose Copies , then specify the number of copies required and press the Select key. This overrides any value set by your software. NOTE If Rotate was On when you sent the file, every copy will be rotated. If the job has already been printed, use Move to front to move it to the top of th[...]

Nest jobs to save roll paper Nesting means placing pages side by side on the paper, rather than one after the other. This is done to avoid wasting paper. 1. Direction of paper flow 2. Nesting off 3. Nesting on 4. Paper saved by nesting When does the printer try to nest pages? When both of the following are true: ● The printer is loaded with roll [...]

● Pages must be all color, or all grayscale: not some in color and some in grayscale. ● All pages must be in one or other of the following two groups (the two groups cannot be mixed in the same nest): ● HP-GL/2, RTL, CALS G4 ● PostScript, PDF, TIFF, JPEG ● JPEG, TIFF, and CALS G4 pages with resolutions greater than 300 dpi may not nest wi[...]

136 Chapter 7 How do I... (print job topics) ENWW How do I... (print job topics)[...]

8 How do I... (stacker topics) [4500] NOTE This chapter applies to the HP Designjet 4500 Printer series only. The stacker is an optional accessory for the HP Designjet 4500 Printer series. It stacks prints flat, on top of one another, instead of letting them fall into the bin. ● Install the stacker ● Uninstall the stacker ● Change the tempera[...]

Install the stacker 1. Connect the cables between the stacker and the printer. 2. Switch on the stacker. 3. Select the icon on the printer's front panel, then Accessories > Stacker > Install stacker . The front panel will prompt you to attach the stacker to the printer. 4. There are two latches on the stacker that engage with the printer[...]

Change the temperature The stacker contains a heated roller to remove the curl from the paper. To change the temperature of the roller, select the icon on the printer's front panel, then Accessories > Stacker > Select temperature level . There are three options: ● Normal is the default and recommended setting. ● High sets the roller [...]

Move or store the stacker Before moving or storing the stacker, take a couple of steps to reduce the amount of space it occupies. 1. Undo the screws at either side of the stacker tray, and let the tray hang vertically. 2. Remove the pin from each leg extension, and rotate the leg extension upwards. 140 Chapter 8 How do I... (stacker topics) [4500] [...]

9 How do I... (image adjustment topics) ● Change the page size ● Create a custom page size ● Change the print quality ● Choose print quality settings ● Print at maximum speed ● Adjust the margins ● Print on oversize pages ● Print without added margins ● Select the orientation of the image ● Rotate an image ● Print a mirror ima[...]

Change the page size The page size can be specified in the following ways: ● Using a Windows printer driver: select the Paper/Quality tab, then Size is . ● Using a Mac OS printer driver: select Page Setup from the File menu, select your printer in the Format for popup menu, then Paper size . ● Using the Embedded Web Server: go to the Page Siz[...]

3. Choose the width and length of your custom page. 4. Press the OK button. Using the PostScript printer driver for Windows NT 1. Select the Page Setup tab. 2. Select PostScript Custom Page Size from the list of page sizes. 3. Choose the width and length of your desired page size. 4. Press the OK button. Using the PostScript printer driver for Mac [...]

You can specify the print quality in the following ways: ● Using a Windows printer driver: go to the Print Quality section of the Paper/Quality tab. ● Using a Mac OS printer driver: go to the Image Quality panel. ● Using the Embedded Web Server: go to the Image Quality section of the Submit Job page. ● Using the front panel: select the icon[...]

Print content Image quality settings Paper types Print quality Optimized for Maximum detail Translucent materials* Coated Paper Heavyweight Coated Paper Productivity Photo Gloss Lines and images – high quality maps Best Drawings/text On Coated Paper Heavyweight Coated Paper Productivity Photo Gloss In-store advertising Normal Images Off Coated Pa[...]

Print content Image quality settings Paper types (front panel) Print quality Optimized for Maximum detail Max Speed Bond Paper† * To use Max Speed Bright White, load HP Bright White Inkjet Bond Paper and select Max Speed Bright White from the list of paper types in the front panel. † To use Max Speed Bond Paper, load HP Universal Inkjet Bond Pa[...]

● Using a Mac OS 9 or 10.1 printer driver: create a custom paper size with zero margins, and take into account that the margins added to the final job will be the ones that are set in the printer's front panel. ● Using a newer Mac OS printer driver: select the printer in the Format for popup menu, select the paper size, and then margins op[...]

● The width of a landscape image is greater than its height (a wide image). You should select the orientation that your image has when you see it on screen. If you have a landscape image and you select portrait, or if you have a portrait image and you select landscape, the image may be clipped when printed. You can select the orientation using a [...]

You can do this in the following ways: ● Using a Windows printer driver: select the Finishing tab, then Rotate by 90 degrees . ● Using a Mac OS printer driver: select the Finishing panel, then Rotate . ● Using the Embedded Web Server: select the Submit Job page, then Rotate . ● Using the front panel: select the icon, then Default printing o[...]

You can rescale an image in the following ways: ● Using a Windows printer driver: select the Effects tab, then Resizing options . ● The Print document on option adjusts the image size to the page size selected for your printer. For example, if you have selected ISO A2 as the page size and you print an A4- size image, it will be enlarged to fit [...]

10. Scroll to the color you want. 11. Press Select again. 12. Press Back to get to the previous menu. 13. When both width and color are correct, press Back. 14. Scroll to the next pen number you want to change, press Select and then repeat the above process. 15. When all pen definitions are correct, press Back to exit the menus. NOTE The palette yo[...]

● Select Automatic to let the printer determine which type of file it is receiving. This setting works for most software applications. ● Select HP-GL/2 if you are not working with PostScript files, and you have experienced image position problems or timing problems. ● Select PS if you are printing only PostScript files and your PostScript job[...]

10 How do I... (color topics) ● Perform color calibration ● Perform black point compensation ● Set the rendering intent ● Select the color emulation mode ● Produce matching prints from different HP Designjets ● Get accurate colors from Adobe Photoshop CS (HP–GL/2 & RTL driver) ● Get accurate colors from Adobe Photoshop CS (PostS[...]

Perform color calibration Color calibration improves color consistency between prints, and from one printer to another. It is normally performed whenever a printhead is replaced, and whenever a new paper type is introduced that has not been calibrated yet with the new printhead(s). However, this automatic behavior can be turned off, and a default c[...]

● Using the Embedded Web Server: select the Submit Job page, then Black point compensation . ● Using the front panel: select the icon, then Default printing options > Color options > Black point compensation . Set the rendering intent Rendering intent is one of the settings used when doing a color transformation. As you probably know, som[...]

Get accurate colors from Adobe Photoshop CS (HP–GL/2 & RTL driver) This topic outlines one way to have good control over the printed colors you will obtain from your printer; there are many other ways. Before starting, ensure that your paper type has already been calibrated. Application settings 1. Open Adobe Photoshop and select Color Settin[...]

2. Open the image. Accept the embedded color profile if there is one: Otherwise accept the default that Adobe Photoshop proposes: 3. Once you have defined the color space in which you are going to work, you can if you like make a soft proof, which means emulating on the screen how the image will look when printed. To do this, you will need an ICC p[...]

4. When you are ready to print the image, open the Print with Preview window from the File menu. In the Color Management tab you can select: ● Source Space : 'Document' (automatically assigned for you). ● Profile : select the profile you will use. We recommend using Adobe RGB. If neither Adobe RGB or sRGB is selected, then choose the [...]

In the Color tab (Windows) or Color Options panel (Mac OS), you have the following Color Management options. Select the same option that you selected in the Print dialog box above (Print Space section, Profile option). ● sRGB : this is the default color space. The input RGB data are converted to CMYK using the printer's internal color maps, [...]

Application settings 1. Open Adobe Photoshop and select Color Settings from the Edit menu (Windows) or from the Photoshop menu (Mac OS). ● Working spaces : the working space is the color space you want to use when manipulating the image. We recommend using the color space that comes with the image (see Color Management Policies below), if any; ot[...]

2. Open the image. Accept the embedded color profile if there is one: Otherwise accept the default that Adobe Photoshop proposes: 3. Once you have defined the color space in which you are going to work, you can if you like make a soft proof, which means emulating on the screen how the image will look when printed. To do this, you will need an ICC p[...]

4. When you are ready to print the image, open the Print with Preview window from the File menu. In the Color Management tab you can select: ● Source Space : 'Document' (automatically assigned for you). This is the color space in which you have been working while editing the image. ● Profile : select PostScript Color Management (if yo[...]

Driver settings The application's PostScript Color Management option will override the color settings of the driver (Input Profile and Rendering Intent). In this case, the driver will use the application's "Document" profile and selected rendering intent. Then, we have only to select in the driver: ● In the Paper/Quality tab ([...]

2. Create or open the image with its own or the most appropriate color space. Then retouch the image as needed. 3. When you have the image ready to send to the output device, that is the moment to simulate on your printer what will appear on the output device. You must convert the image from the source or work profile to the output CMYK device, and[...]

placed objects have their own assigned profile and rendering intent. Then, each element is converted from its own color space to the simulation color space, using its own rendering intent. ● Profile : select the profile that corresponds to the device you want to emulate (usually a particular press profile or an standard press profile) ● Paper W[...]

In the Color tab (Windows) or Color Options panel (Mac OS), select 'Application Managed Colors' and check the Automatic PANTONE Calibration box. When the application performs color conversion to the printer's color space, the printer should accept these colors without changing them. Make sure you have selected the right media profile[...]

4. In the Default Source Profiles you must set the default profiles for solid colors and images that don't have embedded profiles. The following default profiles are recommended: RGB: Adobe RGB 1998, CMYK: SWOP for the USA and Euroscale Coated v2 for the rest of the world. Also select the rendering intent, which QuarkXPress uses for all conver[...]

NOTE Each object in QuarkXpress has its own color management. The solid colors use the color profile and rendering intent selected in the default source profiles for Solid Colors (RGB, CMYK, or Hexachrome) of the Color Management Preferences dialog box. The imported objects have their own assigned profile and rendering intent. QuarkXPress will use [...]

send the print job to the printer. There are from one to three options available, depending on license and printer configurations. ● Windows is the default and is always available, regardless of the printer in use. It allows the application to use the installed HP-GL/2 and RTL driver. ● PostScript is available only if your printer supports Post[...]

5. Select File > Print . ● Printer Engine : select Windows Printer (it will use the selected raster driver). ● Output Image Quality (Resample Ratio) : this setting alters the number of pixels sampled when an ArcMap print file is generated; it determines how many pixels in the map document will be used to create the file sent to the printer. [...]

● Click the Properties button, select the HP RTL (RGB) TrueColor driver, and select the resolution that will be sent to the printer. ● Select the Color Adjustment tab if you want to adjust gamma, brightness, contrast, or saturation. You can preview the changes. 4. You can print now: click the OK button in this dialog box and in the Print dialog[...]

172 Chapter 10 How do I... (color topics) ENWW How do I... (color topics)[...]

11 How do I... (ink system topics) ● Remove an ink cartridge ● Insert an ink cartridge ● Remove a printhead ● Insert a printhead ● Manage printhead monitoring ● Recover (clean) the printheads ● Clean a printhead's electrical connections ● Align the printheads ● Remove a printhead cleaner ● Insert a printhead cleaner ● Che[...]

Remove an ink cartridge There are two types of ink cartridge removal. ● The ink cartridge is very low and you want to replace it with a full cartridge for unattended printing (you can use up the remaining ink in the first cartridge at a more convenient time). ● The ink cartridge is empty or faulty, and you must replace it to continue printing. [...]

3. Release the door catch by pressing on the top until it clicks. 4. Pull the door fully open. 5. Grip the blue tab in front of the cartridge you wish to remove. 6. Pull the blue tab down. ENWW Remove an ink cartridge 175 How do I... (ink system topics)[...]

7. Then pull it outwards, towards you. 8. The cartridge comes out, in its drawer. 9. Lift the cartridge out of its drawer. NOTE Avoid touching the end of the cartridge that is inserted into the printer, as there may be ink on the connection. NOTE Avoid storing partially used ink cartridges on their ends. 10. The front panel display will identify th[...]

Insert an ink cartridge 1. Pick up the new ink cartridge and find the label identifying the ink color. Hold the ink cartridge so that you can see the identifying colored label at the top of the side facing you. 2. Check that the colored label above the empty slot in the printer matches the color of the label on the cartridge. 3. Insert the ink cart[...]

5. When all cartridges have been inserted, close the door (push it until it clicks shut). 6. The front panel display confirms that all cartridges have been correctly inserted. Remove a printhead WARNING! Make sure the printer wheels are locked (the brake lever is pressed down) to prevent the printer from moving. Printhead replacement must be perfor[...]

3. When the carriage has stopped moving, the front panel will ask you to open the window. 4. Locate the carriage. 5. Pull up and release the latch on top of the carriage. 6. Lift up the cover. This will now give you access to the printheads. ENWW Remove a printhead 179 How do I... (ink system topics)[...]

7. To remove a printhead, lift up the blue handle. 8. Using the blue handle, gently disengage the printhead. 9. Gently pull the blue handle upward until the printhead is released from the carriage. CAUTION Do not pull abruptly because this can damage the printhead. 10. The front panel display identifies the missing printhead. 180 Chapter 11 How do [...]

Insert a printhead 1. If the printhead is new: a. Remove the blue protective cap by pulling down on it. b. Remove the clear protective tape from the printhead's nozzles by pulling on the paper tab. The printhead is designed to prevent you from accidentally inserting it into the wrong position. Check that the colored label on the printhead matc[...]

3. Push down as indicated by the arrow shown below. When installing the new printhead there may be some resistance, so you need to press it down firmly but smoothly. If you have difficulty, see I cannot insert a printhead. 4. Insert any other printheads that need to be installed, and close the carriage cover. When all the printheads have been inser[...]

5. Latch the carriage cover. When the carriage has been correctly latched, it looks like this: 6. Close the window. 7. The front panel display confirms that all printheads are correctly inserted. 8. Now replace the printhead cleaners for any printheads that have been changed. See Remove a printhead cleaner and Insert a printhead cleaner. CAUTION Le[...]

Web Server printer status line will display the following message: Printing. Printhead monitoring (instead of just Printing ). NOTE When Intensive is selected, the throughput of the printer will be reduced because of the increased frequency of printhead checks. To return to the default printhead monitoring frequency, select the icon, then Printer c[...]

2. Open the carriage interconnect wiper. 3. Load the sponge into the carriage interconnect wiper by positioning the sponge on the face of the carriage interconnect wiper with the shorter tab in the locating slot. 4. Close the carriage interconnect wiper, trapping the sponge in place. 5. Open the printhead carriage latch and extract the printhead th[...]

6. Insert the carriage interconnect wiper into the printhead slot at the back. Wipe the electrical contacts by inserting the tool between the electrical connections at the back of the slot and the steel spring with the sponge facing away from you and towards the electrical contacts. Try to avoid picking up any ink deposit which may have accumulated[...]

9. Using the same sponge, clean the lower strip of electrical contacts on the printhead (unless the printhead is new), avoid touching the upper set of electrical contacts. CAUTION Do not touch the surface of the printhead containing the nozzles, which are easily damaged. 10. After waiting a few moments to allow both connectors to dry, replace the p[...]

13. Dispose of the soiled sponge in a safe place to prevent the transfer of ink onto hands and clothing. If the front panel continues to display the Reseat or Replace message, replace the printhead or contact your customer service representative. Align the printheads The printer will normally perform printhead alignment whenever printheads are repl[...]

3. If you are close to the beginning of a roll, the front panel will report that the printer may need to feed up to 3 m ( ≈ 10 ft) of paper before starting the printhead alignment. This is necessary to ensure a successful alignment. In this case, you will be given the following options: ● To continue with the printhead alignment, allowing the p[...]

2. Open the door. 3. Each printhead cleaner has a handle on the front. To remove the cleaner, press inward and upward as indicated by the arrow shown here, until the cleaner is released. 4. Lift up the printhead cleaner to remove it from the slot, and slide it out horizontally as shown below. See also Insert a printhead cleaner. Insert a printhead [...]

1. Insert each printhead cleaner into the correct color slot location, in the service station, in the direction indicated by the arrow shown here. 2. When the printhead cleaner has been pushed all the way in, press inwards and downwards as indicated by the arrow shown here, until it clicks into place. If you have difficulty, see I cannot insert a p[...]

Whenever you insert a new printhead and cleaner, the printer will normally perform a printhead alignment and color calibration. Both are recommended for best print quality. In some cases, you may decide to postpone printhead alignment until after some further printing has been done. NOTE If you prefer to save some time at the expense of print quali[...]

Get ink cartridge statistics To get information on your ink cartridges: 1. Go to the front panel and select the icon. 2. Select Ink cartridge information , then select the cartridge on which you want information. 3. The front panel displays: ● Its color ● Its product name ● Its product number ● Its serial number ● Its status ● Its ink l[...]

If the warranty status is See warranty note , this indicates that non-HP ink is being used. See Worldwide Limited Warranty—HP Designjet 4000/4500 Printer series and 4500mfp for details of the warranty implications. 194 Chapter 11 How do I... (ink system topics) ENWW How do I... (ink system topics)[...]

12 How do I... (accounting topics) ● Get accounting information from the printer ● Check printer usage statistics ● Check ink and paper usage for a job ● Request accounting data by E-mail ENWW 195 How do I... (accounting topics)[...]

Get accounting information from the printer There are various different ways of getting accounting information from your printer. ● View printer usage statistics for the whole lifetime of the printer, or for particular periods. See Check printer usage statistics. ● View ink and paper usage for each of your recent jobs by using the Embedded Web [...]

an ID is provided. You can supply an account ID when submitting a job with the Embedded Web Server or with a printer driver (using the Accounting tab). 5. When you have completed the above steps, the printer will send accounting data by E-mail with the frequency that you specified. The data are provided in XML and can easily be interpreted by a thi[...]

198 Chapter 12 How do I... (accounting topics) ENWW How do I... (accounting topics)[...]

13 How do I... (printer maintenance topics) ● Clean the exterior of the printer ● Clean the input rollers ● Clean the platen ● Lubricate the printhead carriage ● Replace the manual cutter blades ● Maintain the ink cartridges ● Move or store my printer ● Update my printer's firmware ENWW 199 How do I... (printer maintenance topi[...]

Clean the exterior of the printer Clean the outside of the printer and all other parts of the printer that you regularly touch as part of normal operation (e.g. ink cartridge drawer handles) as required with a damp sponge or a soft cloth and a mild household cleaner such as non-abrasive liquid soap. WARNING! To avoid an electric shock, make sure th[...]

Follow these instructions to clean the platen. 1. Unload all paper from the printer. 2. Open the window. 3. With a dry brush, remove ink deposits from the cutter groove. 4. With the same dry brush, remove ink deposits from the platen surface. 5. At the front panel, select the icon, then Paper handling options > Clean roller > Clean platen . T[...]

6. Use a clean, absorbent lint-free cloth, slightly dampened with isopropyl alcohol, to wipe off loosened ink deposits from the platen. NOTE Isopropyl alcohol is not provided in the Maintenance Kit. CAUTION Do not use commercial cleaners or abrasive cleaners. Do not wet the platen directly because you will leave too much moisture behind. 7. Clean t[...]

Lubricate the printhead carriage The printhead carriage occasionally (about once a year) needs lubrication to slide easily along the slider rod. 1. To gain access to the carriage, go to the front panel and select the icon, then Printhead management > Replace printheads . The carriage will slide into the middle section of the printer. CAUTION If [...]

4. Remove the worn blade from the cutter. WARNING! Take care not to touch the cutting edge of the blade. 5. Remove the spare blade from the cutter and fix it in place of the used blade. 6. Replace the bottom cover. 7. Replace the screw in the bottom cover and use a screwdriver to secure it. Maintain the ink cartridges During the normal lifetime of [...]

And you can obtain HP Designjet 4500 series firmware updates and installation software from: ● http://www.hp.com/support/designjet/fw4500/ ● http://www.hp.com/support/designjet/fw4500ps/ ● http://www.hp.com/support/designjet/fw4500mfp/ The firmware includes a set of the most commonly used media profiles. Extra media profiles can be downloaded[...]

206 Chapter 13 How do I... (printer maintenance topics) ENWW How do I... (printer maintenance topics)[...]

14 How do I... (Image Diagnostics Print topics) ● Print the Image Diagnostics Print ● Respond to the Image Diagnostics Print ● Interpret Image Diagnostics part 1 ● Interpret Image Diagnostics part 2 ● Interpret Image Diagnostics part 3 ● If I still have a problem ENWW 207 How do I... (Image Diagnostics Print topics)[...]

Print the Image Diagnostics Print The Image Diagnostics Print consists of patterns designed to highlight print quality problems. It helps you to check whether you have a print quality problem, and if you have, what the cause of the problem is and how to resolve it. Before using the Image Diagnostics Print, check that you have been using appropriate[...]

If you have horizontal misalignment, you will see something like this: If you have vertical misalignment, you will see something like this: If you have bidirectional misalignment, you will see something like this: Corrective action 1. Align the printheads, using the same paper type with which you were experiencing unacceptable print quality, if fea[...]

Interpret Image Diagnostics part 2 The purpose of part 2 is to test whether the printheads and the paper advance mechanism are working correctly. This part of the print should not be used to check for color consistency or accuracy. Banding Banding has occurred when you see repetitive horizontal bands within the printed image. They can appear as lig[...]

Horizontal bands across strips of one color only If a printhead is faulty, you will see horizontal bands across strips of one color only; or at least the horizontal bands will be much more noticeable in one color than in the others. NOTE Banding in the green strips is more difficult to see; and it may be caused by a yellow printhead or by a cyan pr[...]

Here are three examples of a black rectangle in close-up, showing the fine lines of which it is made: In the first two examples above, there are so many missing lines that the printhead may be faulty. In the third case there are only a few missing lines, which are acceptable, because the printer can compensate for such minor problems. Corrective ac[...]

● Check that your printer's firmware is up to date. See Update my printer's firmware. ● Check that you have the right settings in your software application. ● If you are seeing a problem only at the top of the page, see A defect near the start of a print. ENWW If I still have a problem 213 How do I... (Image Diagnostics Print topics[...]

214 Chapter 14 How do I... (Image Diagnostics Print topics) ENWW How do I... (Image Diagnostics Print topics)[...]

15 How do I... (paper advance calibration topics) Your printer was calibrated at the factory to ensure that it advances the paper accurately when using supported paper types in normal environmental conditions. However, you may find it useful to recalibrate in certain circumstances: ● Unsupported paper: different paper manufacturers provide papers[...]

NOTE There are separate paper advance settings for Optimized for drawings/text and Optimized for images : each must be calibrated separately. NOTE Papers from different manufacturers may require different paper advance settings even if they are of the same type, therefore the calibration will be useful only for the particular paper you calibrated. [...]

right (B). Either part can be used to help you decide which is the best of the series of patterns; it will depend on your circumstances. However, if you are using glossy paper or canvas, you are recommended to ignore part A and make your selection by looking at part B only. In the color gradient, part A, you should look for light or dark horizontal[...]

● Where you have two patterns next to each other which do not show signs of banding, see below, use the patterns above and below these two to help you select. For example, if the pattern above the two equal ones contains less banding then choose the pattern just below it. ● Where you have three patterns which show no signs of banding, select th[...]

16 How do I... (scanner topics) [4500] NOTE This chapter applies to the HP Designjet 4500 Printer series only. ● Calibrate the scanner ● Calibrate the touch screen pointer ● Create a new media profile ● Copy a document ● Scan a document to a file ● Print a file ● View or delete a file ● Scan heavyweight paper or cardboard ● Previe[...]

Calibrate the scanner Your scanner should be recalibrated once a month to maintain the best scan quality. 1. Before calibrating, read the scanner's online guide on how to clean the scan area. Then turn off the scanner and clean the scan area. Calibration will not work well if the scan area is not clean. 2. When you have finished cleaning the s[...]

Create a new media profile Before starting this procedure, make sure you have calibrated the scanner (see Calibrate the scanner) and loaded the correct paper type into the printer. 1. Press the Setup tab. 2. If the correct printer is not already selected, press the Printer button to select it. 3. Press the Media Profile button. You will see a list [...]

4. Select the type-of-original template.. a. Press the Type of original button in the Copy tab. b. If you would like to change the settings of these options or create a new option, press the Tool button. c. Select a type-of-original template that best describes your current input. 5. Select the input size. a. Press the Input size button in the Copy[...]

6. Select the output size. a. Press the Output size button in the Copy tab. b. If you would like to change the settings of these options or create a new option, press the Tool button. c. Select from the list the size that you want for your output copy. If you have selected an output size that differs from the input size, the scanner will calculate [...]

Scan a document to a file 1. Select the Scan tab and set your scan options: type of original, size, filename, etc. To set the file format (TIFF, JPEG), press the Settings button to display the Scan Settings dialog. Options such as margins, layout, and media profile can be set later in the Setup tab before you print from the file. 2. Press the File [...]

2. Press the Print tab. When you enter the Print dialog, the Copy button changes to the Print button. The Print list group displays the files currently selected for printing. If the list is empty or it needs changing, you can select files by pressing the Add to List button. 3. Check or change your Setup tab settings. The current Setup tab settings,[...]

4. Press and hold the arrow down key until the insertion slot stops adjusting itself. 5. Make a test scan to check for errors. Errors will be easier to see in an image with a clear diagonal line. NOTE A large document may need to be supported with both hands on its way in and out of the scanner. If lines seem uneven, proceed as follows: 1. In the S[...]

5. Change the value for each of the scanner’s cameras. Normally, only positive values should be used. 6. Make test scans and readjust the values until you are satisfied that the lines are stitched correctly. 7. Click OK to accept your settings. Repeat this procedure until you are satisfied with the results. To return the insertion slot height to [...]

One-to-one pixel viewing View the image with one scanned pixel shown as one screen pixel. Resize paper frame The Resize Paper Frame tool is especially useful for copying non-standard paper sizes. When activated, the Resize Paper Frame Tool partitions the areas around the paper frame into sections. When a section is touched, the closest frame side o[...]

There are three ways to move the frame: ● By dragging anywhere on the screen. Imagine you are gripping the frame and dragging it around over the image. ● Touch a point on the screen, and that point then becomes the new center for the paper frame. This method is especially useful when you are making spot test strips for printing. It lets you con[...]

Add a new printer To add a new HP Designjet printer to the printer list in your scanner software: 1. In the Setup tab, press the Options button. 2. Press the System button. 3. Press the button with the name of the printer that you want to add. 4. Follow the instructions on the screen. 230 Chapter 16 How do I... (scanner topics) [4500] ENWW How do I[...]

Save files on a CD or DVD Your HP Designjet is capable of writing to CDs or DVDs in the same easy way as it writes to any other storage medium. 1. Insert a blank CD or DVD into the touch screen’s CD/DVD drive. You may also be able to write to a partly-used CD or DVD, if the disc has not been ‘closed’. 2. Follow the normal steps for scanning o[...]

Accessing the shared folder from Windows 2000 1. On your computer's desktop, double-click My Network Places . 2. In the Network Places window, double-click Add Network Place . 3. In the Add Network Place Wizard window, enter http:// scanner_ip /images , where scanner_ip is the IP address of your scanner system, then click Next . 4. Enter your [...]

Press the Save button to save the changes you have made. NOTE The changes are saved in your current media profile. Enable or disable scanner accounts 1. Press the Setup tab. 2. Press the Account button. 3. Press the Tool button if necessary. 4. In the Accounting box: ● Press the Delete button to delete the current account (the one whose name is d[...]

Collate copies 1. Press the Print tab. 2. Press the Add to List button. 3. Using the check boxes, select multiple files for printing. 4. Press the Number of Sets button and select the number of copies you wish to print. 5. Press the Print button. The files that you selected form a set, which is printed the number of times that you selected. Clean t[...]

17 The problem is... (paper topics) ● The paper cannot be loaded successfully [4000] ● The paper cannot be loaded successfully [4500] ● A paper jam (paper stuck in the printer) [4000] ● A paper jam (paper stuck in the printer) [4500] ● A paper jam in drawer 2 [4500] ● Prints do not stack properly in the bin [4000] ● Prints do not stac[...]

The paper cannot be loaded successfully [4000] NOTE This topic applies to the HP Designjet 4000 Printer series only. ● The paper may be loaded at an angle (skewed or mislocated). Check that the right-hand edge of the paper is aligned with the half-circle on the right-hand side of the platen and, particularly in the case of sheet paper, that the l[...]

Front panel message Suggested action Sheet too long. During the load process the printer has detected that the sheet is too long to be loaded properly. Make sure that the printer expects sheet and not roll. Press the Select key to try to load the paper again. See Functional specifications. Lever lifted. During the load process the paper load lever [...]

When a paper jam occurs, you will normally see the Possible paper jam message in the front panel, with one of two error codes: ● 81:01 indicates that paper cannot advance into the printer. ● 86:01 indicates that the printhead carriage cannot move from side to side. Check printhead path 1. Switch off the printer at the front panel, then also swi[...]

4. Lift the paper load lever as far up as it will go. 5. Carefully remove any of the jammed paper that you can lift up and out from the top of the printer. 6. Carefully pull the rest of the roll or sheet down and out of the printer. 7. Switch on the printer. 8. Reload the roll, or load a new sheet. See Load a roll into the printer [4000] or Load a [...]

● 84.2:01 indicates a paper jam in drawer 2 (see A paper jam in drawer 2 [4500]). ● 86:01 indicates that the printhead carriage cannot move from side to side. If you press the Select key, the front panel will display an animation showing how to recover from the paper jam. Alternatively, you can refer to this document (see below). Check printhea[...]

4. Lift the drive pinch lever as far up as it will go. 5. Lift the roll 1 paper load lever. 6. Lift the roll 2 paper load lever. ENWW A paper jam (paper stuck in the printer) [4500] 241 The problem is... (paper topics)[...]

7. Lift the lower drawer upwards a little, then pull it towards you as far as it will go. 8. Cut the paper. 9. Remove the roll. 242 Chapter 17 The problem is... (paper topics) ENWW The problem is... (paper topics)[...]

10. Lift the upper drawer upwards a little, then pull it towards you as far as it will go. 11. Cut the paper. 12. Remove the roll. ENWW A paper jam (paper stuck in the printer) [4500] 243 The problem is... (paper topics)[...]

13. Lower the lock lever on the left. 14. Lower the lock lever on the right. 15. Pull the front path towards you as far as it will go. 244 Chapter 17 The problem is... (paper topics) ENWW The problem is... (paper topics)[...]

16. Try to move the printhead carriage out of the way. 17. Carefully remove any of the jammed paper that you can lift up and out from the top of the printer. ENWW A paper jam (paper stuck in the printer) [4500] 245 The problem is... (paper topics)[...]

18. Push paper inwards on the platen. 19. Carefully pull the rest of the paper down and out of the printer. Look to see if there any loose pieces of paper left in the paper path. 20. Push the front path back into place. 246 Chapter 17 The problem is... (paper topics) ENWW The problem is... (paper topics)[...]

21. Lift the lock lever on the left. 22. Lift the lock lever on the right. 23. Push the upper drawer back into place. ENWW A paper jam (paper stuck in the printer) [4500] 247 The problem is... (paper topics)[...]

24. Push the lower drawer back into place. 25. Lower the drive pinch lever. 26. Lower the roll 1 paper load lever. 248 Chapter 17 The problem is... (paper topics) ENWW The problem is... (paper topics)[...]

27. Lower the roll 2 paper load lever. 28. Close the window. 29. Switch on the printer. 30. Reload the rolls. See Load a roll into the printer [4500]. If you find that there is still some paper causing an obstruction within the printer, it can often be cleared by loading a rigid paper type into the printer. 31. Re-engage the bin or stacker with the[...]

A paper jam in drawer 2 is indicated on the front panel by a Possible paper jam message with the error code 84.2:01. If you press the Select key, the front panel will display an animation showing how to recover from the paper jam. Alternatively, you can refer to this document (see below). To clear the paper jam: 1. Switch off the printer at the fro[...]

4. Lift the drive pinch lever as far up as it will go. 5. Lift the roll 2 paper load lever. 6. Lift the lower drawer upwards a little, then pull it towards you as far as it will go. ENWW A paper jam in drawer 2 [4500] 251 The problem is... (paper topics)[...]

7. Cut the paper. 8. Remove the roll. 9. Lift the upper drawer upwards a little, then pull it towards you as far as it will go. 252 Chapter 17 The problem is... (paper topics) ENWW The problem is... (paper topics)[...]

10. Carefully remove the cut-off lower end of the paper. 11. Carefully remove any paper that you can lift up and out from the top of the printer. 12. Investigate the front of the roll module, behind the drawers. ENWW A paper jam in drawer 2 [4500] 253 The problem is... (paper topics)[...]

13. Remove any paper that you see there. 14. Remove any paper trapped between the roll and the small plastic rollers. 15. Go behind the printer and find the three vertical slits at the rear of the roll module. 16. If you can see paper through the slits, try to remove it by pushing it upwards or downwards. 254 Chapter 17 The problem is... (paper top[...]

17. Return to the front of the printer, and push the upper drawer back into place. 18. Push the lower drawer back into place. 19. Lower the drive pinch lever. ENWW A paper jam in drawer 2 [4500] 255 The problem is... (paper topics)[...]

20. Lower the roll 2 paper load lever. 21. Close the window. 22. Switch on the printer. 23. Reload the rolls. See Load a roll into the printer [4500]. If you find that there is still some paper causing an obstruction within the printer, it can often be cleared by loading a rigid paper type into the printer. 24. Re-engage the bin or stacker with the[...]

Prints do not stack properly in the basket [4500] NOTE This topic applies to the HP Designjet 4500 Printer series only. ● Prints at the bottom of the basket may be damaged by the weight of the prints above them. For this reason, we recommend to collect prints from the basket before it becomes full. ● Coated paper with high ink content may be cr[...]

CAUTION If you want to turn off the printer, you are strongly recommended to use the Power button on the front panel before using the switch at the rear or disconnecting the power cable. 258 Chapter 17 The problem is... (paper topics) ENWW The problem is... (paper topics)[...]

18 The problem is... (print quality topics) ● General advice ● Banding (horizontal lines across the image) ● Lines are missing or thinner than expected ● Solid bands or lines printed over the image ● Graininess ● The paper is not flat ● The print smudges when touched ● Ink marks on the paper ● A defect near the start of a print ?[...]

General advice When you have any print quality problem: ● To achieve the best performance from your printer, use only genuine manufacturer's supplies and accessories, whose reliability and performance have been thoroughly tested to give trouble- free performance and best-quality prints. For details of recommended papers, see Supported paper [...]

Lines are missing or thinner than expected 1. Check that the line thickness and color settings are correct in your application. 2. Check that you are using appropriate print quality settings. See Choose print quality settings. 3. If the problem persists, clean the printheads. See Recover (clean) the printheads. 4. If the problem persists, use the I[...]

In each case the recommended procedure is as follows: 1. Clean the electrical connections of the printhead that seems to be responsible (in this example, the magenta printhead). See Clean a printhead's electrical connections. 2. Clean the printheads. See Recover (clean) the printheads. 3. Reprint your image with the same settings as before. 4.[...]

Try changing to a heavier paper type: we recommend HP Heavyweight Coated Paper or HP Productivity Photo Gloss for printing dense colors. See also Choose print quality settings. The print smudges when touched The black ink pigment can smudge when touched by a finger or pen. This is particularly noticeable on the following materials: vellum, transluc[...]

Try the following suggestions to avoid this problem: ● Use a recommended paper type (see Supported paper types). ● If the image you are printing contains intense color, try using HP Heavyweight Coated Paper. ● Use extended margins (see Adjust the margins), or try to increase the margins by relocating the image within the page using your softw[...]

To avoid this problem: 1. The easiest solution is to select the Extended Margins option in the driver, the Embedded Web Server, or the front panel. This means that the area of the paper affected by the problem (at the start of the page) will no longer be printed on. See Adjust the margins. 2. Align the printheads. See Align the printheads. 3. Check[...]

● The borders of colored blocks are wrongly colored. To correct this kind of problem: 1. Align the printheads. See Align the printheads. 2. Check that you are using appropriate print quality settings. See Choose print quality settings. Lines are discontinuous If your lines are broken in the following way: 1. Check that you are using appropriate p[...]

3. Check that the paper type selected in the front panel is the same as the paper type you are using. 4. Perhaps you have adjusted the drying time at the front panel to speed up the printer output. Select the icon, then Select drying time , and make sure it is set to Optimal . 5. Allow the prints time to dry separately; do not cover or stack them. [...]

Using Automatic PANTONE Calibration (the best choice) In order to use Automatic PANTONE Calibration, you need an application that recognizes the PANTONE colors, and a calibrated PostScript printer. The Automatic PANTONE Calibration facility emulates PANTONE Solid Coated colors only (suffix C). Other PANTONE colors will be printed using the CMYK val[...]

3. Ensure that Color Calibration is turned on. At the front panel of the HP Designjet 4000 series, select the icon, then Printer configuration > Color calibration > On . 4. Load the printers with similar paper types. 5. Ensure that the Paper Type setting on the front panel corresponds to the paper you have loaded. 6. Print your image on the H[...]

Printing the same HP-GL/2 file The situation is that you have produced an HP-GL/2 file (also known as a PLT file) using the HP- GL/2 driver installed for one printer, and you intend to send the same file to both printers. 1. Ensure that both printers have been updated to the latest firmware version. See Update my printer's firmware. 2. Ensure [...]

19 The problem is... (image error topics) ● The print is completely blank ● The output contains only a partial print ● The image is clipped ● The image is in one portion of the printing area ● The image is unexpectedly rotated ● The print is a mirror image of the original ● The print is distorted or unintelligible ● One image overla[...]

The print is completely blank If the front-panel graphic language setting is Automatic (the default), try the other settings: PostScript for a PostScript file, HP-GL/2 for an HP-GL/2 file, etc. (see Change the graphic language setting). Then send the file again. When you have finished this particular print, remember to reset the graphic language to[...]

There is another possible explanation for a clipped image. Some applications, such as Adobe Photoshop, Adobe Illustrator, and CorelDRAW, use an internal 16–bit coordinate system which means that they cannot handle an image of more than 32,768 pixels. If you try to print an image larger than this from these applications, the bottom of the image wi[...]

Pen settings seem to have no effect Here are some possible explanations: ● You have changed the settings in the front panel by selecting the icon followed by Default printing options > HP-GL/2 settings > Define palette , but you have forgotten to select that palette in Default printing options > HP-GL/2 settings > Select palette . ●[...]

20 The problem is... (ink system topics) ● I cannot insert an ink cartridge ● The printer will not accept a large black ink cartridge ● I cannot remove an ink cartridge ● I cannot insert a printhead ● I cannot insert a printhead cleaner ● The front panel keeps telling me to reseat or replace a printhead ● An ink cartridge status messa[...]

I cannot insert an ink cartridge 1. Check that you have the correct type of cartridge (model number). 2. Check that the colored label on the cartridge is the same color as the label on the slot. 3. Check that the cartridge is correctly oriented, with the colored label at the top. CAUTION Never clean inside the ink cartridge slots. The printer will [...]

3. Reinsert the printhead into the carriage and check the front panel message. 4. If the problem remains, try a new printhead. An ink cartridge status message These are the possible ink cartridge status messages: ● OK : the cartridge is working normally, with no known problems ● Missing : there is no cartridge present, or it is not properly con[...]

the front panel shows the printheads with no printhead blinking, you do not need to touch the printheads. Just close the window again, and the printer will proceed to printhead cleaner replacement. 278 Chapter 20 The problem is... (ink system topics) ENWW The problem is... (ink system topics)[...]

21 The problem is... (stacker topics) [4500] NOTE This chapter applies to the HP Designjet 4500 Printer series only. ● Paper scrolling ● The trailing edge of the paper curling up ● The paper is not completely ejected ENWW 279 The problem is... (stacker topics) [4500][...]

Paper scrolling When printing in Fast mode with highly curled paper, the paper may scroll when ejected to the stacker tray. To avoid this problem, you are recommended to switch to Normal mode or use a paper roll with a 3 inch core. The trailing edge of the paper curling up Use the Optimize for images setting: see Change the print quality. The paper[...]

22 The problem is... (scanner topics) [4500] NOTE This chapter applies to the HP Designjet 4500 Printer series only. If you notice problems with the scanner other than those described below, consult the scanner's online guide for further advice. ● The diagnostics light is flashing ● The wait light is flashing ● The wait and diagnostics l[...]

The diagnostics light is flashing The most likely explanation is that the scanning area needs cleaning. Perform the routine maintenance procedures explained in your online guide, which include cleaning. Restart the scanner when you have finished the maintenance procedures. If the light continues to flash, there may be camera position errors. In thi[...]

The scanner displays a warning message The scanner may recommend performing maintenance in some circumstances: ● Scanner Maintenance has not been run for 30 days. ● Lamp quality fails. The filter should be replaced at the same time. ● Glass plate quality fails. ● Original background quality fails. If you see any of these warnings displayed,[...]

7. The language selection screen should appear. Select the language you want to use for the Designjet Scan application. The touch screen will automatically restart in the selected language. 8. Allow time for the operating system to be reloaded. The process has finished when the touch screen shows the Copy tab of the Designjet Scan application. The [...]

23 The problem is... (other topics) ● The printer's start-up process does not complete ● A front panel message ● A “printhead monitoring” message ● A “printheads are limiting performance” message ● An “on hold for paper” message [4500] ● The printer does not print ● The printer seems slow ● The application slows dow[...]

The printer's start-up process does not complete If the printer's start-up process stops when the front panel is displaying the number 17, this indicates that there is a problem with the file system on the printer's hard disk, so the printer is checking the whole file system and making any necessary corrections. This problem can aris[...]

Code Short message Suggested action 27:03 Restart the printer. If problem persists, call HP support. An error has been detected during printhead detection. Reseat all the printheads; see Remove a printhead and Insert a printhead and Restart. If the problem persists, please contact your customer service representative. 38.1:01 Stacker communication [...]

Code Short message Suggested action 84.1:03 Restart the printer. If the problem persists, call HP support. Check that the cable between the printer and roll module 2 is well connected. 84.2:01 Possible paper jam A paper jam has been detected in drawer 2. See A paper jam in drawer 2 [4500]. 86:01 Possible paper jam A paper jam has been detected in t[...]

Your print job may be described as “on hold for paper” for one or more of the following reasons: ● You have requested a specific paper type for the job which is not currently loaded. ● You have requested a specific paper roll for the job (1 or 2) which is not currently loaded. ● The width of the job is greater than the width of any roll c[...]

● The print file may lack a proper file terminator and the printer is therefore waiting for the specified I/O timeout period before assuming it is complete. If you are using Mac OS with a FireWire or USB connection, select the icon, then Default printing options > PS options > Select encoding > ASCII . Then configure your application to [...]

Communication failures between computer and printer Some symptoms are: ● The front-panel display does not show the “Receiving” message when you have sent an image to the printer. ● Your computer displays an error message when you are trying to print. ● Your computer or printer “hangs” (stays idle) while communication is taking place. [...]

Alternatively, for more precise control, click the Advanced button and add the printer's IP address to the list of Exceptions for which the proxy server is not used. ● Try switching off the printer (with the Power key on the front panel) and then switching it on again. An out-of-memory error There is no direct relationship between the size o[...]

3. There are small holes in the platen beside some of the rollers. Using the bottle of oil supplied with the Maintenance Kit, insert the pointed end of the bottle into each hole in turn, and put three drops of oil into each hole. 4. Repeat the process until all of the holes in the platen have had three drops of oil placed in them. 5. Be careful not[...]

6. If there is oil on the platen, wipe it away with the cloth supplied with the kit. 7. Lower the window. 294 Chapter 23 The problem is... (other topics) ENWW The problem is... (other topics)[...]

24 Tell me about... (Embedded Web Server topics) The Embedded Web Server is the control center for remote management of your printer. From any computer, you can use an ordinary Web browser to contact your printer's Embedded Web Server (see Access the Embedded Web Server). With the Embedded Web Server, you can: ● Submit jobs to the printer in[...]

296 Chapter 24 Tell me about... (Embedded Web Server topics) ENWW Tell me about... (Embedded Web Server topics )[...]

25 Tell me about... (printer topics) ● Color emulation modes ● Connecting the printer ● The printer's rear lights ● The printer's internal prints ● Preventive maintenance ENWW 297 Tell me about... (printer topics)[...]

Color emulation modes Your printer can emulate the color behavior of other devices: RGB devices such as monitors, and CMYK devices such as presses and printers. See Select the color emulation mode. If you have problems making your printer emulate another HP Designjet printer, see Color matching between different HP Designjets. For a good emulation,[...]

● Photoshop 5 Default CMYK ● Other HP Designjet printers can be emulated In the front panel and the Embedded Web Server, some further options are available: ● Japan Color 2001 Coated uses the Japan Color 2001 specification for type 3 (coated) paper. It is designed to produce quality separations using 350% total ink coverage, positive film, an[...]

To find the sockets for these interfaces on your printer, see Connect the printer (4000 series) or Connect and switch on the printer (4500 series). To set up your operating system to use the printer, see one of the following: ● Connect to a network (Windows) ● Connect to a network (Mac OS X) ● Connect to a network (Mac OS 9) [4000] ● Connec[...]

The following internal prints are available: ● Demo: shows some of the capabilities of the printer. ● Menu map: shows details of all the front panel menus. ● Configuration: shows all the current front panel settings. ● Usage report: shows estimates of the total number of prints, number of prints by paper type, number of prints by print qual[...]

302 Chapter 25 Tell me about... (printer topics) ENWW Tell me about... (printer topics)[...]

26 Tell me about... (ink system topics) ● Ink cartridges ● Printheads ● Printhead cleaners ● Ink system tips ENWW 303 Tell me about... (ink system topics)[...]

Ink cartridges The printer's four ink cartridges provide yellow, magenta, black, and cyan ink to the printheads. The color cartridges supplied with the printer have a capacity of 225 cm³, and the black cartridge has a capacity of 400 cm³. It is also possible to buy and use color cartridges with a capacity of 400 cm³ and black cartridges wit[...]

You are recommended to replace the empty cartridge with a new HP cartridge: see Remove an ink cartridge and Insert an ink cartridge. Although it is possible to use refilled or non-HP ink cartridges, either choice has several serious disadvantages: ● There is some risk of damaging the printer. In this case the printer warranty will not be valid fo[...]

To maintain optimum print quality, the printheads are automatically tested at regular intervals, and automatically serviced if necessary. This takes a little time and will occasionally delay printing. When a printhead eventually needs to be replaced, the front panel will tell you so. CAUTION Whenever you buy a new printhead, you get a new printhead[...]

27 Tell me about... (paper topics) ● Using paper ● Supported paper types ● Drying time ● Using paper with the stacker [4500] ENWW 307 Tell me about... (paper topics)[...]

Using paper Choosing the correct paper type for your needs is an essential step in ensuring good print quality. For best printing results, use only recommended papers (see Supported paper types), whose reliability and performance have been developed and thoroughly tested. All printing components (printer, ink system, and paper) have been designed t[...]

Product name Front panel name HP Matte Film Matte Film HP Clear Film Clear Film HP Natural Tracing Paper Natural Tracing Paper HP Translucent Bond Translucent Bond HP Vellum Vellum HP Coated Paper Coated Paper HP Heavyweight Coated Paper Heavyweight Coated Paper HP Heavyweight Coated Paper—long roll Heavyweight Coated Paper HP Productivity Photo [...]

Product name Front panel name HP Fine Art Paper Cream [download] HP Fine Art Paper Sahara [download] HP Indoor Paper Self-Adhesive [download] [4000] indicates paper types supported by the HP Designjet 4000 series but not by the HP Designjet 4500 series. [download] indicates that you must download the appropriate media profile from the Web in order [...]

28 Tell me about... (multiroll topics) [4500] NOTE This chapter applies to the HP Designjet 4500 Printer series only. ● The uses of a multiroll printer ● How the printer allocates jobs to paper rolls ● Roll switching policy ● Unattended printing ENWW 311 Tell me about... (multiroll topics) [4500][...]

The uses of a multiroll printer A multiroll printer can be useful in several different ways: ● You can switch between different paper types quickly and without touching the printer. ● You can switch between different paper widths quickly and without touching the printer. This enables you to save paper by printing smaller images on narrower pape[...]

Roll switching policy If the printer has two rolls of paper and it receives a job that could be printed on either roll, it will normally print on the currently loaded roll because there is no reason to change. However, if the current roll is much wider than the job requires, to print on the current roll will mean some waste of paper. If the other r[...]

Table 28-1 Recommended settings for unattended printing Print type Print mode MaxDetail Optimized for Drying time Paper types Lines Normal Off Lines Optimized Coated, Bond, Heavyweight Coated, Glossy Lines and fills Normal On Lines Optimized Coated, Bond, Heavyweight Coated, Glossy Maps Best On Images Optimized Coated, Heavyweight Coated, Glossy Re[...]

29 Tell me about... (printer specifications topics) ● Functional specifications ● Physical specifications ● Memory specifications ● Power specifications ● Ecological specifications ● Environmental specifications ● Acoustic specifications ENWW 315 Tell me about... (printer specifications topics)[...]

Functional specifications Table 29-1 HP No. 90 ink supplies Printheads Yellow, magenta, black, and cyan (two of each) Printhead cleaners Yellow, magenta, black, and cyan (two of each) Ink cartridges Yellow, magenta, and cyan cartridges containing 225 or 400 cm³ of ink, and black cartridges containing 400 cm³ or 775 cm³ of ink Table 29-2 Paper si[...]

Print quality Max detail Optimized for lines and text Optimized for images Rendering resolution (dpi) Printing resolution (dpi) Rendering resolution (dpi) Printing resolution (dpi) Off 300×300 1200×1200 (High-Gloss Photo Paper) 600×600 (Max Speed) 1200×600 (other paper types) 300×300 1200×1200 (High-Gloss Photo Paper) 600×600 (Max Speed, Bri[...]

Table 29-8 Stacker physical specifications Weight 53 kg Width 1286 mm Depth 1002–1569 mm Height 1135 mm Memory specifications Table 29-9 Memory specifications Memory (DRAM) supplied 256 MB Memory (DRAM) maximum 512 MB Hard disk 40 GB Power specifications Table 29-10 Printer power specifications Source 100–240 V ac ±10%, autoranging Frequency 5[...]

Temperature range when not in operation -20 to +55°C (-4 to +131°F) Maximum altitude when printing 3000 m Table 29-13 Stacker environmental specifications Relative humidity range 20–80% Temperature range for printing 5 to 40°C (41 to 104°F) Temperature range when not in operation -20 to +50°C (-4 to +122°F) Acoustic specifications Table 29-[...]

320 Chapter 29 Tell me about... (printer specifications topics) ENWW Tell me about... (printer specifications topics)[...]

30 Tell me about... (ordering supplies and accessories topics) ● Ordering ink supplies ● Ordering paper ● Ordering accessories ENWW 321 Tell me about... (ordering supplies and accessories topics )[...]

Ordering ink supplies The following ink supplies can be ordered for your printer. Table 30-1 Ink cartridges Cartridge Capacity (cm³) Part number HP 90 Cyan 225 C5060A HP 90 Magenta 225 C5062A HP 90 Yellow 225 C5064A HP 90 Black 400 C5058A HP 90 Cyan 400 C5061A HP 90 Magenta 400 C5063A HP 90 Yellow 400 C5065A HP 90 Black 775 C5059A HP 90 Cyan Multi[...]

● :J indicates papers available in Japan ● :L indicates papers available in Latin America ● :N indicates papers available in North America If the part number is not followed by a colon, the paper is available in all regions. Table 30-4 Premium Technical Name g/m² 24 in wide 36 in wide 42 in wide 23.39 in wide (A1) 33.11 in wide (A0) HP Brigh[...]

Name g/m² 24 in wide 36 in wide 42 in wide 23.39 in wide (A1) 33.11 in wide (A0) HP Universal Instant-Dry Photo Gloss 190 Q6574A:AE N Q6575A:AE N Q6576A:AE N none none HP Universal Instant-Dry Photo Semi- Gloss 190 Q6579A:AE N Q6580A:AE N Q6581A:AE N none none HP Universal Inkjet Bond Paper 80 Q1396A:AE N Q1397A:AE N Q1398A:AE N Q8003A:J none HP U[...]

Name g/m² 24 in wide 36 in wide 42 in wide (Designjet 4000 series only) HP Fine Art Paper Cream 140 none Q1709A none HP Fine Art Paper Sahara 140 none Q1715A:EN none Ordering accessories The following accessories can be ordered for your printer. NOTE Accessories for the 4000 series are also suitable for the 4500 series, except for the HP Designjet[...]

326 Chapter 30 Tell me about... (ordering supplies and accessories topics) ENWW Tell me about... (ordering supplies and accessories topics )[...]

31 Tell me about... (getting help topics) ● HP Instant Support ● HP Customer Care ● HP Designjet Online ● Other sources of information ENWW 327 Tell me about... (getting help topics)[...]

HP Instant Support HP Instant Support is HP's suite of troubleshooting tools that collect diagnostic information from your printer and match it with intelligent solutions from HP's knowledge bases, allowing you to resolve problems as quickly as possible. You can start an HP Instant Support session by clicking on the link provided by your [...]

● The computer you are using ● Any special equipment or software you are using (for example, spoolers, networks, switch- boxes, modems, or special software drivers) ● The cable you are using (by part number) and where you purchased it ● The type of interface used on your printer (FireWire, USB, or network) ● The software name and version [...]

330 Chapter 31 Tell me about... (getting help topics) ENWW Tell me about... (getting help topics)[...]

32 Legal information ● Worldwide Limited Warranty—HP Designjet 4000/4500 Printer series and 4500mfp ● Hewlett-Packard Software License Agreement ● Open source acknowledgments ● Regulatory notices ● DECLARATION OF CONFORMITY ENWW 331 Legal information[...]

Worldwide Limited Warranty—HP Designjet 4000/4500 Printer series and 4500mfp HP product Limited Warranty Period Printer 1 year (from the date of purchase by the customer) Software 90 days (from the date of purchase by the customer) Printhead Until the “end of warranty” date printed on the product is reached, or 1000 cm³ of HP ink have been c[...]

non-HP or refilled ink cartridge, HP will charge its standard time and materials charges to service the printer for the particular failure or damage. 7. Your exclusive remedies for defective HP products are the following: a. During the Limited Warranty Period, HP will replace any defective HP software, media, or consumable product which is covered [...]

C. Local law 1. This Limited Warranty gives you specific legal rights. You may also have other rights which vary from state to state in the United States, from province to province in Canada, and from country to country elsewhere in the world. You are advised to consult applicable state, province, or national laws for full determination of your rig[...]

Hewlett-Packard Software License Agreement ATTENTION: USE OF THE SOFTWARE IS SUBJECT TO THE HP SOFTWARE LICENSE TERMS SET FORTH BELOW. USING THE SOFTWARE INDICATES YOUR ACCEPTANCE OF THESE LICENSE TERMS. IF YOU DO NOT ACCEPT THESE LICENSE TERMS, YOU MUST RETURN THE SOFTWARE FOR A FULL REFUND. IF THE SOFTWARE IS SUPPLIED WITH ANOTHER PRODUCT, YOU MA[...]

Software and any accompanying documentation by the applicable FAR or DFARS clause or the HP standard software agreement for the product involved. Open Source Software. The Open Source Software is composed of individual software components, each of which has its own copyright and its own applicable license conditions. You must review the licenses wi[...]

Regulatory notices You can obtain current Material Safety Data Sheets for the ink systems used in the printer by mailing a request to this address: Hewlett-Packard Customer Information Center, 19310 Pruneridge Avenue, Dept. MSDS, Cupertino, CA 95014, U.S.A. There is also a Web page: http://www.hp.com/hpinfo/community/environment/productinfo/ psis_i[...]

Normes de sécurité (Canada) Le présent appareil numérique n'émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de Classe A prescrites dans le réglement sur le brouillage radioélectrique édicté par le Ministére des Communications du Canada. DOC statement (Canada) This digital apparatus do[...]

Chinese EMI statement Sound Geräuschemission (Germany) LpA < 70 dB, am Arbeitsplatz, im Normalbetrieb, nach DIN45635 T. 19. ENWW Regulatory notices 339 Legal information[...]

DECLARATION OF CONFORMITY according to ISO/IEC Guide 22 and EN 45014 Supplier’s name: Hewlett-Packard Company Supplier’s address: Avenida Graells, 501 08174 Sant Cugat del Vallès Barcelona, Spain declares that the product Regulatory Model Number (3) : BCLAA-0401, BCLAA-0503, BCLAA-0504 Product family: HP Designjet 4000 Printer series, HP Desig[...]

Josep-Maria Pujol Hardware Quality Manager Sant Cugat del Vallès (Barcelona) July 28th, 2005 Local contacts for regulatory topics only European contact: Hewlett-Packard GmbH, HQ-TRE, Herrenberger Strasse 140, 71034 Böblingen, Germany. United States contact: Hewlett-Packard Company, Corporate Product Regulations Manager, 3000 Hanover Street, Palo [...]

342 Chapter 32 Legal information ENWW Legal information[...]

Index A accessories ordering 325 accessories [4000] installing 41 accounting 196 accounting data by E-mail 196 acoustic specifications 319 adding a new printer to the scanner [4500] 230 altitude setting 106 application hangs up 290 ArcGIS 168 assembling the printer [4000] 11 assembling the printer [4500] 45 AutoCAD 168 B basket stacking problems 25[...]

HP Instant Support 328 HP-GL/2 151 I image diagnostics print 208 image problems blank page 272 clipped image 272 distorted print 273 missing objects 274 overlapping images 273 partial print 272 PDF problems 274 pen settings ineffective 274 small image 273 unexpected mirror image 273 unexpected rotation 273 unintelligible print 273 Visio 2003 274 In[...]

general 260 graininess 262 horizontal lines 260 ink bleeding 266 ink marks 263 misaligned colors 265 paper not flat 262 smudging 263 solid bands/lines 261 stepped lines 265 thin lines 261 top of print 264 warped lines 267 print resolution 316 printer configuration for the scanner [4500] 230 printer does not print 289 printer driver Mac OS 9 uninsta[...]

paper scrolls 280 storing 140 trailing edge curls 280 uninstalling 138 using paper 310 stacking problems in basket 257 stacking problems in bin 256 statistics ink cartridge 193 printer usage 196 printhead 193 status 133 stepped lines 265 storing the printer 204 support services HP Customer Care 328 HP Designjet Online 329 HP Instant Support 328 sup[...]