HP (Hewlett-Packard) 4500 manual

Quick Reference Guide Copyright© 1998 Hewlett-Packard Co. Printed in USA Manual Part No. C4084-90919 English 4500, 4500 N, 4500 DN Printer Printed on at least 50% T otal Recycled Fiber with at least 10% P ost-Consumer P aper *C4084-90919* *C4084-90919* C4084-90919 ® ®[...]

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Quic k Ref erence Guide HP Color LaserJet 4500, 4500 N, 4500 DN Printer[...]

Hewlett-P ackard Company 11311 Chinden Boul ev ard Boise, Idaho 83714 U .S.A. © Copyright Hewlett-P ackard Company , 1998 All Rights Reserved. Reproduction, adaptati on, or translation without pr ior writ te n permission is prohibited, except as allowed under the copyright laws . P ar t number: C4084-90919 First Edition, 6/98 Wa r r a n t y The in[...]

EN Contents iii Contents Where to Look for More Information. . . . . . . . . . . . . . . . . . . . . . . . . v Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Printer Supplies and Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . ix 1 Using the Printer Control Panel Locating Printer Contr[...]

iv Contents EN 3 Clearing Jams Tips for Clearing Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Clearing Jams in the Tray 2 Area . . . . . . . . . . . . . . . . . . . . . . 28 Clearing Jams in the Optional Tray 3 Area . . . . . . . . . . . . . . . 29 Clearing Jams in the Middle Front Drawer Area . . . . . . . . . . . 30 C[...]

EN Where to Look for More In formation. . . v Where to Look f or More Inf ormation. . . A variety of ref erences are a vailab le for use with this p r inter . Setting Up the Printer Getting Started Guide Step-by-step instructions f or setting up the printer . HP JetDirect Print Server Software Installation Guide* Step-by-step instructions f or conf[...]

vi Contents EN Using the Printer Online User Guide Detailed inf ormation on using and troubleshooting the prin ter . Av ailable for installation on y our comput er from the CD-R OM that came with the printe r . Quick Ref erence Guide Tips and quick inf or mation in a booklet to keep b y the printer. Online Help Files Info r mation on printer option[...]

EN Printer Components vii Printer Components Front Vie w 1 T op Output Bin 2 Printer Cont rol Panel 3 P ower Switch (Standby Button) 4 Optional Duple x Printing Accessor y Draw er 5 T ray 3 (Optional 500-Sheet Paper F eeder) 6 Tr a y 2 7 Middle F ront Drawer (T ransf er Belt acce ss) 8 T ray 1 (Multi-purpose T ray) 9 Upper F ront Drawer (Imaging Dr[...]

viii Contents EN Rear View 1 Rear Door (Fuser access) 2 Rear Output Bin Doo r 3 Optional Duple x Printing Accessor y Cov er 4 Optional Duple x Printing Accessor y P ower Receptac le 5 Printer P ower Receptacle 6 EIO Slots[...]

EN Printer Supplies and Accessories ix Printer Supplies and Accessories Y ou can impro ve the perf or mance of your printer b y using HP products and accessories. T o order printer accessor y products, call Hewlett-P ackard’ s Direct Mar keting Division. Printer Supplies and Acc essories Accessory Product Number Description Additional Information[...]

x Contents EN Network Connectivity J3110A J3111A J3112A J3113A HP JetDirect 600N for Ethernet (10Base-T [RJ-45]) HP JetDirect 600N for Ethernet (10Base-T [RJ-45] and 10Base-2 [BNC]) and LocalT alk (DIN-8) HP JetDirect 600N for T oken Ring (DB9, RJ-45) HP JetDirect 600N for F ast Ether net (10/100 Base-TX [RJ-45]) Cables C2946A 92215N 92215S 3 m (10[...]

EN Using the Printe r Control Panel 1 1 Using the Pr inter Control P anel Locating Printer Contr ol P anel Features 1 Attention Indicator Light 2 Menu K ey* 3 Item K ey* 4 Va l u e K e y * 5 Select K ey 6 Cancel Job Ke y 7 Go K ey 8 Data Indicator Light 9 Ready Indicator Ligh t *R o cker key s[...]

2 Chapter 1 EN Common Contr ol P anel Messages The f ollowing printer control p anel messages indicate that the printer needs attention. These conditions can cause the printer to stop printing or can cause degraded print quality . Fo r a complete list of messages , se e the online user guide or your n etwork administrator . Using the Printer Online[...]

EN Using the Printe r Control Panel 3 1 Common Control P anel Messages Control P anel Message Description Recommended Action CANCELING JOB The printer is in the process of canceling a job . No action required. CANNO T DUPLEX CHECK REAR BIN alternates with CANNO T DUPLEX CHECK P APER The printer cannot du plex because the rear ou tp ut bin is open o[...]

4 Chapter 1 EN FUSER LIFE LO W REPLAC E KIT The fuser is near the end of its e x p ect ed life . The fuser kit could be replaced. MEMOR Y FULL ST ORED DA T A LOST There was not enoug h memory to continue printing. T ry printing simplified p ages. If this does not resolve the problem, add printer memory . MEMOR Y SHORT AGE JOB CLEARED The printer ra[...]

EN Using the Printe r Control Panel 5 1 T ONER CMYK OUT alternates with PRESS SELECT T O CHANGE TON ER The printer is out of the specified color of toner (C=Cyan, M=Magenta, Y=Y ellow , K=Black). Replace the specified toner car tridge (see the installation guide inclu ded with the toner cartr idge). The printe r will stop printing if configured as [...]

6 Chapter 1 EN 13.XX P A PER JAM A paper jam ha s occurred. This message alternates with a message indicating wher e to access the jam. See the chapter in this guide on clearing jams. F or a detailed list of type s of jams, see the online user guide. 41.3 UNEXPECTED P APER SIZE alternates with CHECK P APER IN TRA Y X The media size loaded in a tra [...]

EN Using the Printe r Control Panel 7 1 53.XY .ZZ PRINTE R ERROR A printer memory error has occurred. The DIMM in the slot indicated by Y may be incorrectly installed or defectiv e. T ur n the printer off and then on to clear the error . If this does not clear the error , verify that the DIMM in the slot indicated is installed correctly and is not [...]

8 Chapter 1 EN Printing a Menu Map A menu map ca n help you na vigate through printer control panel men us. T o print a menu map 1 On the print er co ntrol panel, pre ss M ENU until INFORMA TION MENU displays . 2 Press I TEM until PRINT MENU MAP displays . 3 Press S ELECT to print the menu map. The printer will return to the READ Y state. Printing [...]

EN Loading Media 9 2 Loading Media Media Handling The f ollowing illustrati on shows the locations of the input trays and the optional dup lex printing accessory . 1 T ray 1 (150 sheets of standard pap er) 2 T ray 2 (250 sheets of standard pap er) 3 Optional Duplex Printing Accessory 4 T ray 3 (Optional 500-Sheet Paper F eeder)[...]

10 Chapter 2 EN Media Use Specifications The f ollowin g table provides an ov erview of supported media. Note Hewlett-P ackard recommends using HP products with the printer. HP products are designed together to work t ogether . Supported Media T ra y Supported Media Media Specifications Capacity T ray 1 P aper A4/Letter Legal Executiv e JIS B5 A5 C[...]

EN Loading Med ia 11 2 Labels (T ray 1 only) Limit of 50 Cardstock (T ray 1 only) Maximum weight: 176 g/m 2 (47 lb) Maximum size: 200 mm x 148 mm (7.8 x 5.8 in) Maximum stack height of 12 mm (0.47 in) T ray 2 P aper A4/Letter Legal Execut ive JIS B5 A5 Custom (B5 ISO) 60 to 105 g/m 2 (16 to 28 lb) 250 sheets o f 75 g/m 2 (20 lb) T ransparencies Glo[...]

12 Chapter 2 EN Configuring Input T ra ys The def ault setting f or T ray 1 is TRA Y 1=FIRST . In this mode, if media is loaded in T ra y 1 and no other tray is specified , media will be pulled from T r a y 1 regardless of the type or siz e of media loaded in the tray . Configurin g input tra ys by specifying the size and type of media in each tra [...]

EN Loading Med ia 13 2 Configuring T ra y 1 as a Cassette T ra y 1 does not hav e media-size sensors. T o specify printing by siz e from T ra y 1, you need to co nfigure the tra y for media size . T o configure T ray 1 as a Cassette 1 Press M ENU until P APER HANDLING MENU displays . 2 Press I TEM until TRA Y 1 MODE displa ys. 3 Press V ALUE until [...]

14 Chapter 2 EN Configuring T ra ys 2 and 3 by Media T ype T rays 2 and 3 are cassette-style tra ys and can be specified by media size and type through your software application or printer driver . Once the trays are configure d, follow the procedures belo w for sp ecifying media by type . Note Although T ra y 2 has an internal media-siz e sensor a[...]

EN Loading Med ia 15 2 T o configure T ra ys 2 and 3 by media type 1 Press M ENU until P APER HANDLING MENU displays . 2 Press I TEM until the tra y that you w ant to configure displays . 3 Press V ALUE un til the proper media type displays. 4 Press S ELECT to sav e the setting. 5 Press G O to return the pr inter to the READ Y state. Note For more [...]

16 Chapter 2 EN Loading Media into T ra y 1 CA UTION T o avoid jams , never add or remov e media du ring pr inting. Note Print e nv elopes and cardstock only from T ray 1. 1 Slide the media-width g uides (1) all the way open and pull up the tra y extension (2). 2 Load media into the tr a y , with the side to be printed facing the print er and top e[...]

EN Loading Med ia 17 2 Loading En velopes into T ra y 1 Fo r pr inting en velopes , Hewlett-P ackard recommends that T ra y 1 be configured in the printer control panel as a cassette . (See the section ear lier in this chapte r on configuring in put tra ys.) When the tra y is configured as a cassette, you can specify env elope size. W ARNING! Env e[...]

18 Chapter 2 EN Loading T ra y 2 CA UTION T o av oid jams, do not ov erfill input trays and ne ver remov e tra ys while they are in use. 1 Remov e T ra y 2 from the printer and place it on a flat surf ace. 2 Set the rear media-length guide by squeezing the guide adjustment latch (1) and sliding th e bac k of the tra y to th e length of media y ou a[...]

EN Loading Med ia 19 2 7 Inser t T ray 2 into the printer . Note T o configure T ra y 2 for me dia type, see the section earlier in this chapter on conf ig uring in put trays . Note Load prepunched pape r with the holes as shown in the illustration. F or two-sided printing, load media with the front side f acing up .[...]

20 Chapter 2 EN Loading Optional T ra y 3 Note Y our printer driver m ust be set up to recogniz e T ra y 3. See the printer driver’ s online help for instructions. 1 Remov e T ra y 3 from the printer and place it on a flat surf ace. 2 Set the rear media-le ngth guide by squeezing the re lease latch (1) and sliding th e guide to the length of medi[...]

EN Loading Med ia 21 2 6 Slide the media-width guides in until they hold the media firmly in place without bendin g it. 7 V erify that media lays flat in the tra y and that it fits under the metal tabs (4). 8 Set the media-size knob (5), locate d on the side of the tra y , to the size of media you loaded. 9 Inser t T ray 3 into the printer . 10 Cha[...]

22 Chapter 2 EN Printing on Special Media Use these guidelines when printing on special type s of media. Printing on T ransparencies Use the f ollowing guidelines w hen p rinting on tr an spare ncie s . CA UTION T o pre vent tran sparencies bonding together , alwa ys send them to the top output bin. • Handle transparencies using the edges. Oils f[...]

EN Loading Med ia 23 2 Printing on Glossy P aper When printing on glossy paper , select the glossy print setting in the pr inter driver . Y ou can also use the pr inter control pane l to specify a tra y f or glossy media type. P aper pulled from that tra y would then print in glossy mode. See the section earlier in this chapter on Configuring Input[...]

24 Chapter 2 EN Printing Labels Note Hewlett-P ackard recommends configur ing T ra y 1 as a cassette and setting the tra y’ s media type to LABELS in the control panel. See the section ea r lier in this chapter on configuring input tra ys. • V erify that the labels’ adhesive material can tolerate the printer’s fusing temperature of 190 ° C[...]

EN Loading Med ia 25 2 Printing En velopes Env elopes can on ly be printed from T ray 1. For inf or mation on loading en velopes , see the section on loading en velopes into T ra y 1. Adhering to the following guidelines will help ensure successful printing and help pre vent printer jams: • The weight r ating of env elopes should not e xceed 90 g[...]

26 Chapter 2 EN Printing a Different Fir st Pa ge Use the f ollowing proced ures to print the first page of a document on a different media type than the rest of the document pages , such as a letter with the first page printed on letterhead pap er . 1 F rom your application, specify a tray f or the first page (letterhead) and anothe r tra y for th[...]

EN Clearing Jams 27 3 Clear ing J ams Tips f or Clearing Jams • Remov e all po r tions of jammed media to avoid repeated jams. • After removing media that has jammed, inspect other areas of the printer to verify that all media h as been removed. • Reassemb le all pieces of tor n media to confirm that you hav e removed the entire sheet.[...]

28 Chapter 3 EN Clearing Jams in the T ray 2 Area 1 Pull out T ray 2 and place it on a flat surface . 2 Inspect the pickup rollers (1) and remove jammed media. Be sure to remove any tor n pieces of media. 3 Inspect inside the p r inter (2) and remo ve all jammed o r torn me dia. 4 Close T ray 2.[...]

EN Clearing Jams 29 3 Clearing Jams in the Optional T ra y 3 Area 1 Pull out T ray 3 and place it on a flat su rface . 2 Inspect the pickup rollers (1) and remove jammed media. Be sure to remove an y tor n pieces of media . 3 Inspect inside the printer (2) and r emove all jammed or tor n me dia . 4 Close T ray 3.[...]

30 Chapter 3 EN Clearing Jams in the Middle Fr ont Drawer Area 1 Pull open the middle front d rawer (1) to access j ammed media. CA UTION When remo ving the transf er belt assembly , do not touch the belt material. 2 Remov e the transf er belt assembly b y lifting up on its handles (2). 3 Inspect inside the drawer area and remove jammed media. Be s[...]

EN Clearing Jams 31 3 Clearing Jams in the Rear Doors Area W ARNING! Do not touch the fuser: it is hot! The fuser’s oper ating temperature is 190 ° C (374 ° F). Wait 30 min utes to allow the fuser to cool down before working in this area. 1 If the duplex printing accessory is installed, open the rear duplex co ver (1). 2 Open the upper rear doo[...]

32 Chapter 3 EN Clearing Jams in the Front Duple x Drawer 1 Pull out the duple x dra wer and place it on a flat surf ace. 2 Remov e jammed media from the duplex draw er (1). 3 Rotate the thumbwheel (2) to eject jammed media. Be sure to remov e any tor n pieces of media. 4 Inspect inside the pr inter (3) and remove jammed media. Be sure to remove an[...]

EN Clearing Jams 33 3 If the Printer Continues to Jam. . . • V erify that media is correctly lo aded in the input tra ys and that all length and width guide s are correctly set. • T r y turning ov er the stack of med ia in the tra y . • Do not print on torn , worn, or irregu lar media. • Do not pr int on previously printed media. • V erif[...]

34 Chapter 3 EN[...]

EN Service and Support Information 35 A Ser vice and Suppor t Inf or mation Customer Suppor t Options W orldwide In addition to the phon e numbers listed belo w , the warr anty and support chapter of the online user guide contains worldwide sales and service addresses and phone n umbers. Customer Support and Repair Assist ance for the U.S. and Cana[...]

36 Appendix A EN European Customer Support Ce nter Language and In-Cou ntry Options A vailable Open Monday-F riday 8:30-18:00 CET HP provides a free telephone suppor t ser vice dur ing the warranty period. By calling a telephone number listed below , you will be connected to a respo nsive team waiting to help you. If you require support after your [...]

EN Service and Support Information 37 A I n - C o u n t r y /Region S up p o r t N u m b e r s : I f y o u requi r e suppo r t after y o ur warranty has e x pir e d or a dditio n al p r o d u ct re p air se r vice s , o r if y o u r country/region is not listed b e l o w , re f er to t h e W o r l dwi d e Sal e s an d Se r vice Offices section in t[...]

38 Appendix A EN[...]

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Quick Reference Guide Copyright© 1998 Hewlett-Packard Co. Printed in USA Manual Part No. C4084-90919 English 4500, 4500 N, 4500 DN Printer Printed on at least 50% T otal Recycled Fiber with at least 10% P ost-Consumer P aper *C4084-90919* *C4084-90919* C4084-90919 ® ®[...]