HP (Hewlett-Packard) 510 manual

Introducti on This User’s Ref erence Guide ex plai ns how to use your HP Design jet 510 or 510ps printe r . The cont ent s of this guid e are valid f or both t he HP Design jet 510 an d the HP Desi gnjet 51 0ps except wh ere othe rwise i ndicate d. This c hapter conta ins the fo llowing topi cs: • Intro ducing th e documentat ion Intro duces yo[...]

Introducing t he document ation Y ou have the follo wing re sources to help you in using your printe r . •T h e Assemb ly and Set -up Poster comes with your printe r and shows st ep-by- step inf ormation on how to prep are y our print er for us e. •T h i s User ’s Reference Guide expla ins th e deta ils of usi ng your printe r . For mor e day[...]

Introducing y our printer • Y our pri nter ’ s main feat ures A gene ral over view of the majo r featur es of your printer . • HP ink supplies A de scripti on of t he H P ink s upplies requ ired fo r your printer. • Prin t resolu tion S pecific ations of the pri nt resol ution fo r your pri nter . • Pape r A descri ption of the di ff eren[...]

Y our printer’ s main featur es The HP Des ignjet 510 print er is desi gned for individ uals or smal l work-g roups in ar chitect ure, engin eering and constr uction (AEC) , and mechanic al CAD desi gn. The HP Designj et 510ps p rinter is designed for ind ividual s or small work-gr oups in adve rtisi ng agencies, in- hous e graph ic depar tmen ts[...]

• Unat tended ness: The pri nter inc ludes a modu lar ink deliver y syste m, with up t o 69-cc cartri dge capac ity , and long- life pr inthead s which la st, on aver age, th rough ten black i nk cartri dges and six colo r ink cartr idges, depen ding on u se. T his m odula r syst em all ows y ou to r epla ce in divid ual in k sup plie s separat e[...]

HP ink supplies HP ink su pplies f or your pri nter cont ain two compo nent s: print heads and i nk cartridge s. The print er uses t he follo wing HP ink s upplies: • Black in k cartrid ges are HP N o 82 supplie s. • Cyan, magent a and yello w cartr idges ar e HP No 82 supp lies. Th ey are avai lable in 28 and 69 ml sizes. • All pr inthead s [...]

Print resolut ion Y our pr inter provide s two di ff erent p rint mo des that change t he prin t resol utions o f each of the prin t quality mode s. These di fferent pr int mode s are opti mized for : Line Dra wings/ T ext or Images. Y ou can then choose between thre e levels o f print qua lity for each of the print mo des: Best , Normal or Fast, f[...]

Paper Y ou can pri nt on rol l or sheet p aper up to 42 in ( 1066.8 mm) wi de with the A0+/E+ s ize prin ter and up to 24 in (609.6 mm) w ith the D/A1 siz e prin ter . For a li st of the suppo rted paper t ypes, see Physi cal charact eristic s of p aper typ es .[...]

User interface The pri nter’s front p anel includes an easy- to-use interface with a di splay , giving you ac cess to a comprehen sive set of pr inter functio ns. See Nav igating the menu system f or a shor t tutoria l to teach you how to na vigate t hrough t he menus and f or a descri ption of int ernal print s.[...]

Memo ry The pri nter come s with 160 MB of inte rnal Rand om Access Memory (RA M). Addi tional memory can be added to the HP-GL/2 Accessor y card tha t came with t he printer . Y ou can add 256 MB (p art nu mber CH654A) of memory for la rge-f ile proc essing and impro ved print ing.[...]

Drivers Alway s use the r ight dr iver (c onfigur ed correc t ly) for the com bination of you r ap plic ation so ftware and y our printer to ensu re that your printer prin ts exa ctly what you w ere exp ecting i n term s of: si ze, posi tion, o rientat ion, co lor and qualit y . NOTE: Many sof tware appli cations incl ude their own drivers . Y our [...]

Front v iew of pr inter Power switch/ indic ator Printh ead Ink cart ridge Front panel[...]

Printe r conn ection s Y our pri nter can be con nected direct ly to your compu ter via the t raditio nal parall el inter face or throu gh the Unive rsal S erial B us ( USB ) port. For Loca l Area Netw ork ( LAN ) conne ction you r printe r can be fitt ed with an opti onal HP Jetdirec t Prin t Server Fa st Ether net 10 /100 bas e TX netw ork interf[...]

Paper an d ink Y our pri nter can use a va riety of p apers. The reco mmended p apers are desi gned for use w ith your pr inter and your pr inter’s ink system to gi ve you the bes t results . This c hapter conta ins the fo llowing topi cs: • Pape r choice explains h ow to choo se the corr ect pa per typ e. Choos ing the co rrect pap er type f o[...]

Paper c hoice • Choosi ng pape r Y our pri nter suppor ts se veral types of p aper . Choosin g the be st pape r type fo r your nee ds is an essen t ial step in ensuring goo d print qualit y . These to pics hel p you to s elect t he best p aper for your p articular printin g tas k. • Pape r type s Det ailed in format ion conc ernin g the dif fer[...]

Choos ing paper For best printing results, use only gen uine He wlett-Pack ard papers, who se reliabi lity an d performan ce have b een develop ed and t horoughl y tested. All H ewlett-Pa ckard pr inting co mponen ts (printer , ink sy stem a nd paper) ha ve been designe d to work together t o give troub le-fre e performan ce and opti mal print q ua[...]

Paper type s The fol lowing topics address t he vario us types of pape r availa ble, the ir p articu lar use and how to obtai n infor mation ab out them. • Physica l character istic s of pape r types Det ails t he phys ical charac teristics of each of the s upport ed pa per types. • Combina tions of paper type and pr int qual ity sele ction Giv[...]

Physi cal charac teristics of p aper typ es The fol lowing t able li sts the physi cal chara cteristi cs and se lection numbers of supported H P Premium Pr inting Mate rial. Always pri nt on the im age side wi th the spe cial coat ing; th e image si de faces ou twards on r oll pro ducts from Hewlett -Packa rd. There are f requen t chang es to the l[...]

HP Universal B ond Paper 21 lb. (80 g/m² ) – 150 ft (45.7 m) Plain Paper Q1396A Q1397A Q1398A HP Fluorescent Y ellow Coloured Paper 100 g/m² – 150 f t (45.7 m) Coated Paper Q1757A (e) HP Y ellow Coloured Paper 92 g/m² – 150 f t (45.7 m) Coated Paper Q1760A (en) HP T echn ical Paper Front p a nel na me 18 in 458 mm 24 in 610 mm 36 in 914 m [...]

HP Universal High-glos s Photo Pa per 190 g/m² – 100 f t (30.5 m) High-Gloss Photo Q1426A (aejn) Q1427A (aejn) HP Universal S emi-gloss Photo Paper 190 g/m² – 100 f t (30.5 m) High-Gloss Photo C3860A (ajn*) C3859A (ln*) HP Proofing Paper Front p a nel na me 18 in 458 mm 24 in 610 mm 36 in 914 m m 42 in 1067 mm HP Professional S emi-gloss Cont[...]

HP Matte Polypropylene 130 g/m² – 75 f t (22.9 m) Matte Film Q1903A (aen) Q1904A (aen) HP Banners with T yvek® 140 g/m² – 50 f t (15.2 m) Heavy Coated Paper C6798A (ajn) HP Outdoor Paper 145 g/m² – 100 f t (30.5 m) Heavy Coated Paper Q1730A (en) HP Blue Back Outdoor Billboard P aper 140 g/m² – 100 f t (30.5 m) Heavy Coated Paper C7949A[...]

Addition al inform ation a bout paper type s The fol lowing HP Premium Printi ng Mater ial can be us ed to perf orm the pri nthead al ignment , see Print head alignme nt . • HP Br ight W hite I nkjet Paper (Bond) • HP Co ated Pap er • HP Heavyw eight C oated Pa per • HP High -Gloss Ph oto Paper • HP Sati n Poster Pa per Y ou can also us e[...]

Comb ination s of p aper typ e and prin t qualit y selection Use the followin g tables, gi ven by app licati on, to gui de you when choosing yo ur pap er and sel ecting t he print qualit y settin g ( Fast , Normal , Bes t ). • CAD drawings—m ono • CAD drawin gs and G IS — color ( lines and low densi ty) • CAD rend ering, GIS and images ?[...]

CAD drawings —mono The fol lowing t able li sts the reco mmended prin t quality sett ings for spe cific usa ge with typical p aper . Supported p aper types—mono Usage T ypical paper select ion Recommended print quality setting Drafts Plain P aper Bright Inkje t Paper Natural Tracing P aper T ranslucen t Bond Fast or n ormal Final v ersions Plai[...]

CAD drawin gs and GIS — color ( lines and l ow densit y) The fol lowing t able li sts the reco mmended prin t quality sett ings for spe cific usa ge with typical p aper . Supported p aper types—color Usage T ypic al paper selection Recommended print quality setting Draf ts Plai n Pa per Brigh t Inkjet Pape r Natural T ra cing Paper T ransluc en[...]

CAD render ing, GIS and ima ges — color an d CAD (high ink dens ity) The fol lowing t able li sts the reco mmended prin t quality sett ings for spe cific usa ge with typical p aper . Supported p aper types—color and CAD Usage T ypical paper selectio n Recommended print quality setting Matte Pap er Heavy Co ated Pa per Normal or Best Glossy High[...]

Handlin g your p ap er T ake th e foll owing precau tions whe n hand ling paper: • Handl e film a nd glossy paper by the ed ges or wea r cott on glove s. Skin oils can in teract w ith t he ink an d cause it to s mear . • Altho ugh the ink systems suppli ed with thi s print er have goo d light f astness, colors w ill event ually f ade or chang e[...]

Obtaining roll or shee t p aper i nformati on If rol l or shee t pap er is loa ded, the t ype of p aper is displ ayed when you sele ct the Pape r menu on the f ront p anel. If the re is no p aper loa ded, the front-p anel displa y shows t he follo wing mess age and you wil l need to load rol l or sheet p aper . Bright W hite I nkjet Pap er Plain Pa[...]

Print times fo r a selected prin t quality The fol lowing tabl e list s some ty pical pr inting t imes for D/A1 size p aper . T y pical printing times Print quality Time (in seconds ) Mono lines on Bond Color lines on Coated Paper Imag es on Coated Paper Images on Glossy Paper Fast 69 96 234 4 80 Normal 216 216 55 0 690 Best 360 285 940 990[...]

Print able area The f ollowi ng topic s detail the prin tabl e area s for e ach of the dif feren t p aper s ize syst ems: • ANSI pape r The Am erican Nat ional S t andards Insti tute impe rial p aper si zing syst em. • Arch itectu ral paper The Archite ctural pap er sizing system. • ISO paper The In ternati onal S t andards Organizat ion metr[...]

ANSI paper The fol lowing tabl e list s the pri ntab le area for the ANSI p aper s ize system. The lef t and ri ght margin s are 0.2 in (5 mm) and the leadi ng and tr ailing ed ge marg ins are 0.7 i n (17 mm). Where : Printable areas for ANSI paper Paper siz e Orient a tion of pap e r in printer Print able area (wid th × height) by image orienta t[...]

Arch itect ural p aper The fol lowing tabl e list s the pri ntab le area for the Architec tural p aper s ize syst em. The lef t and right m argins are 0.2 in (5 mm) and the lea ding and t raili ng edge marg ins are 0.7 in (17 mm). Where: . Printable areas f or Architec tural paper Paper siz e Orient a tion of pap e r in printer Print able area (wid[...]

ISO paper The fol lowing tabl e list s the pri ntab le area for the IS O pape r size sys tem. The lef t and right m argins are 0.2 in (5 mm) and the lea ding and t raili ng edge marg ins are 0.7 in (17 mm). Where: Printable areas for ISO paper Paper siz e Orient a tion of pap e r in printer Print able area (wid th × height) by image orienta tion I[...]

Roll p aper The fol lowing procedure s are des cribed i n deta il, wi th animat ions whe re appro priate: • Inst alling a new roll on the pr inter • Loading roll p aper • Unload ing roll paper • Removin g roll p aper fr om the spind le • Cutte r repla cement[...]

Inst alling a new roll on the print er The gra phical sequence sh ows how to in stall a new roll of p aper on the pri nter . CAUTION: Make sure the prin ter whee ls are lock ed (the brake le ver on ea ch wheel is pr essed D own) to preve nt the printer from moving. If you ar e a regular user of di ff erent type s of roll pap er , you can change the[...]

Loading r oll p aper The gra phical sequence sh ows how to lo ad a new roll of p aper on the pri nter . NOTE: Y ou mu st hav e installed a new roll of p aper on th e prin ter befo re you can loa d it. The fr ont-pa nel menu it ems are: Select (using th e keys) Then pres s: 1. Paper Enter 2. Load Roll Ente r 3. Select Roll T ype Ente r[...]

Unloading ro ll p aper The gra phical sequence sh ows how to unl oad a rol l of pa per from the prin ter .[...]

Removing roll p aper from the printer The gra phical sequence sh ows how to r emove a rol l of pa per fro m the printe r . NOTE: Y ou mu st hav e unloaded the ro ll of paper from t he printer b efore you can remov e it.[...]

Removing ro ll p aper fr om the spind le The gra phical sequence sh ows how to r emove a rol l of pa per from the ro ll spindle . NOTE: Y ou mu st hav e re moved the ro ll of paper from th e pri nter before you ca n remo ve it fro m the spindl e.[...]

Cutter replacemen t The gra phical sequence shows the comp lete p roced ure fo r the re place ment of the paper cu tter in your print er . Prerequisites Befor e attempti ng to replace th e cutter you must cont act your lo cal HP Cu stomer Care center to: • Ord er the replac emen t cutt er . • Receiv e instru ctions on how to access the f ront p[...]

Shee t p ap er • Whi ch side up? Expl ains how to identi fy which side of the sheet sh ould be printe d on. • Whic h edge firs t? Expl ains which ed ge of the sheet sho uld be lo aded firs t (short edge or lo ng edge). • Loading sheet p aper Det ails t he shee t loadin g proc edure. • Unload ing sheet paper Detail s the she et unl oadin g p[...]

Which s ide up ? The pr inte r prints on the s ide of the pape r that f aces up. It m ay be impo rtant to lo ad the shee t with t he cor rect side facing up. S ee the ta ble below . Print side fo r p aper types Pape r type Mat te o r gl os sy HP Bright White Inkjet Pa per (Bond) Both s ides are t he same. If sheet is curle d, load wit h curl down. [...]

Which e dge f irst? Y ou can lo ad sheet p aper i n either por trai t or lands cape ori enta tion. Unl ess you are us ing th e Rotat e option , always load the she et in t he same ori enta tion as you have spec ified in your sof tware . Portrait (short edg e first) Landscap e (long e dge first)[...]

Loading sh eet p aper The gra phical sequence sh ows how to lo ad a new sheet of p aper on the prin ter . Import ant • If you hav e a roll of pa per loade d on the pri nter you must first unload it fro m the printe r . • Mak e su re the correct side of th e sheet is f acing up wh en you load i t . The fr ont pa nel menu sel ections ar e: Select[...]

Unloading she et p aper The gra phical sequence sh ows how to unl oad a sheet of pap er from the printer . Import ant • T o gi ve t he ink tim e to d ry the pr inter ho lds th e paper for some time.[...]

Ink syst em These to pics cover the var ious ele ments of the i nk system. • What ar e HP ink sup plies? Detail s the elem ents of the HP ink s upplie s. • Compo nent id entifi cation Shows yo u where to fi nd the var ious ele ments of the i nk syste m. • Ink suppl y guideli nes Expl ains how to ob tain the best resu lts from you r ink syst e[...]

What are HP ink suppl ies? For each of the fou r ink colo rs used in t he print er , ther e are two sep arate compon ents , the pri nthead an d the ink car tridge . These comp onent s are call ed the HP ink supplies and are coded with a H ewlett-P ackard sel ection numbe r to help you r eorder th e correct replac ement. Y our print er uses th e fol[...]

Component identification The f ollowi ng il lustra tion w ill help you identify the co mponents o f the HP i nk suppli es. The Hewl ett-Pack ard selection number on t he ink cart ridge s and print heads make s it easy for you to fin d the corre ct HP ink s upplies f or your printer . Determin e the color of the pri nthead o r ink car tridge yo u ne[...]

Ink supply gu idelines For opt imum resu lts fr om your print er and th e ink system , always fol low the se guidel ines when hand ling HP ink suppli es: • Alway s inst all the i nk cartr idges and printhe ads befor e the expi ry date, which is on the pa ckaging. • Inst all ink cartri dges and print heads in th eir color-c oded slot s. • Foll[...]

Precautions Handl e HP ink suppl ies with care. In par ticul ar , the p rinthe ad, which is a high- precis ion dev ice, must b e handled careful ly . CAUTION: Do n ot touch , wipe o r attemp t to clean the pri nthead nozzle s . This can da mage the printhe ad. • Do not pu t the pri nthead do wn on the nozzl es. • Do not be rough wh en handli ng[...]

Color calibrat ion Y ou can cali brate t he ink syste m for the speci fic paper loaded in yo ur prin ter . Doin g this ensu res the pri nted outp ut matche s the colors of the ori ginal image as c losely as po ssible. The print er store s the calib ration dat a for each type of p aper you ha ve cali brated it for since it was power ed up. Once the [...]

Drying t ime The fol lowin g topics deta il the dr ying ti me funct ion and ho w to use it to e nsure you ob tain the highest qualit y print unde r all cond itions. • Dryin g time sett ings Descri bes how to set th e requir ed dryin g times fr om the front p anel. • T ypi cal dr ying times List s typical dr ying times fo r Hewlett -Packa rd tes[...]

Drying ti me settin gs With so me pa per types an d environment al conditi ons the in k needs time to dr y befor e the p aper is un loaded. The print er has thre e settings which yo u can choose throu gh the front panel . See Naviga tion exam ple for more help. Manual : T he print er holds in place p aper which has a specif ic dryin g time, an d di[...]

T ypical d rying times The fo llow ing table show s th e typi cal dr ying time s fo r Hewl ett-Pac kard t este d paper at app roxim atel y 25°C with 50% rela tive humi dity . Drying t imes by p aper type Hewlett- Packard t ested paper type Drying time (seconds) Fast Normal Best HP Bright W hite Inkjet Pa per (Bond) 0 25 HP V ellum 60 120 180 HP Na[...]

Dryi ng proced ure The dryi ng proce dure opera tes as foll ows: 1. The pri nted imag e emerges f rom benea th the pr inter win dow and a vacuum hol ds it on the pla ten of th e print er . 2. The fr ont pa nel displ ays: 3. Y ou can pres s the Cance l or the F orm Feed & Cut key to cance l the dryi ng time an d release the pap er . 4. Af ter th[...]

Ink cartr idges • Ink c artridge error s Detail s the error mes sages th at could be display ed on the fr ont panel for the ink cartridg es. • Ink cart ridge leve ls Detail s the info rmatio n about lev els that can be displ ayed on the front pane l for the ink ca rtridge s. • Ink c artridge inform ation Shows yo u how to displ ay the current[...]

Ink cartrid ge errors The fr ont pa nel can disp lay the fo llowing error messages f or the in k cartrid ges: The pri nter wil l also disp lay the Ink car tridge l evels . Ca rtri dge miss ing Faulty cartridge Ca rtri dge nearly reac hed end of life Ca rtri dge empt y[...]

Ink cartrid ge levels The fr ont pa nel will t ell you when you r ink supp ly is l ow , very lo w or empt y . This means th at you know t he curr ent status o f yo ur HP ink s uppli es at all t imes . NOTE: Dep ending on type of print job s, a ca rtridge w ith a lo w ink w arning m ay in fact last quite a l ong time ( for exampl e, wit h li ne draw[...]

Ink cartrid ge informati on Use the follow ing procedu r e to d isplay th e ink cart ridge in format ion scre en on the fron t panel. The fr ont-pa nel menu it ems are: The fr ont pa nel displ ays the follo wing in format ion for the sele cted ink ca rtri dge: • Color: Cyan, Mage nta, Y ellow or Bl ack • Model : Hewlett -Packard N o 82 • S ta[...]

Ink cartrid ge replacement The gra phical sequence sh ows how to repl ace an ink cartrid ge. W ARNING: Make sure the p rinter wheel s are locked (the brake leve r is pr essed down) to prevent the p rinter from mo ving. CAUTION: Remove an ink cartri dge only i f you are r eplaci ng it. CAUTION: Do not r eplac e cart ridges while the pri nter i s pri[...]

Print heads • Prin thead er rors Det ails the dif ferent error mess ages that could be displayed on the fro nt pan el for the pr inthe ads. • Prin thead inform ation Shows yo u how to displ ay the current st atus of the pr inthea ds on the fron t panel displ ay . • Prin thead replac emen t Det ails t he pr inthead replacement proc edure. • [...]

Printhead err ors The fr ont pa nel can disp lay the fo llowing error messages f or the pr inthea ds: NOTE: An u nknow n error is display ed when one of the pri ntheads is ca using a p roble m but th e syst em cann ot detect w hich one it i s. Refer to Unknown pri nthead error to solve th is probl em. Printh ead miss ing Faulty printhead Print head[...]

Printhead inf ormation Use the follow ing procedu r e to d isplay th e printh eads in formatio n screen on the fr ont p anel. The fr ont pa nel menu sel ections ar e: The fr ont pa nel displ ays the follo wing in format ion for the sele cted print head: • Color: Cyan, Mage nta, Y ellow or Bl ack • Model: Hewlett -Packard N o 1 1 an d W arrant y[...]

Printhead rep lacement The gra phical sequence sh ows how to r eplace a pr inthea d in the printer . The fr ont-pa nel menu sel ections are: Once you have repla ced the pr inthead , if you hav e paper load ed, the pr inter prompts you to st art the Printhea d alignme nt proc edure. I f no p aper is loa ded the printer prom pts you to load pa per an[...]

Printhead align ment Y ou should ha ve one of the foll owing types of paper loaded bef ore attemp ting to align t he print heads: H P Bright White I nkjet Pa per (Bond), HP C oated Pa per , HP He avyweig ht Coated P aper , HP H igh-Glo ss Photo Pape r , HP Satin Pos ter Pap er or Pl ain Pa per . If y ou tr y to d o this w ith a ny othe r type of p [...]

Solutions These t opics guide you throug h the di ff erent p rocedure s requir ed to t rouble shoot an d find t he solut ions to various prob lems you co uld encou nter w hile using your printer. This c hapter conta ins the fo llowing topi cs: • Solv ing prob lems help s you to qui ckly trouble shoot your specifi c problem; it al so cont ains ins[...]

Solvin g problem s • T o find the meani ng of front-p anel mess ages, see Mes sage descrip tions . • If you know the proble m is related t o a cert ain t ask, firs t check the re levant se ction in thi s manual, for st ep-by- step pr ocedure s. Use thi s manual’ s index or t able of content s to find the se ction. For exampl e, if you are hav[...]

Finding th e source of your problem 1. Look at th e front -panel display for mess ages. See Messa ge descri ptions for a full e xplanat ion of fr ont-p anel messages. 2. T es t the print er . – Swit ch the printe r off on t he fr ont of the pr inter . Make sure t hat the powe r cord i s firm ly inse rted in the print er and plu gged in to a n out[...]

Print quality problems Y our print er pro vides a fu ll trou bleshoot ing uti lity to ens ure you can alwa ys quickly overcome a ny image pr oblems you e ncounter . Y ou should u se this ut ility whenever you (an d not t he prin ter) percei ve a pro blem with print qual ity . Oft en what yo u believe t o be a print qua lity problem is in fac t caus[...]

Configurat ion correctio n Before attemp ting t he pr int quali ty dia gnost ic proc edure s contai ned in this sec tion, y ou sh ould fi rst che ck that the print er is co rrectly configu red to pr int wha t you want . Many pr oblems co ncerned with pr int qu ality ca n be solve d by corre cting th e way the pri nter is configur ed. 1. T o achieve[...]

T roub leshooting p rocedure Wor king th rough the T roubles hooting proced ure shoul d always be your fir st acti on when you encount er print qualit y proble ms. Refe r to the T rouble shootin g flowch art for a descri ption of t he sequ ence of proce sses used to complet e troubl eshoo ting pr ocedure. It is imp ort ant that the pa per loaded fo[...]

Diagnos tic Prin t A interp retation Diagnost ic Prin t A cont ains seve ral blocks of color and a block of thin bla ck broken lines ( the lin es are actu ally ver y much clo ser than t hose repre sented here). 1. Examin e the brok en lines i n Diagnos tic Print A carefu lly a nd indicate whether there are p roblems with them. The sorts of pr oblem[...]

Diagnos tic Prin t B interp retation 1. For ea ch colo r in the pa ttern in Diagnostic Prin t B , yo u are as ked about the quality —look for missing lines. If you answe r that a c olor is de fective, the printer tries to c lean that printhead . If the p rinthead cleanin g process complete s, Diagnostic Print B is printed again and you are asked [...]

T rou bleshoo ting flow chart The fol lowing diagram sh ows the flow of the tr oubles hooting proced ure. Printer che cks wheth er Print head Alig nmen t is re quired Print er rec ommen ds Printhead alignment (St anda rd or Special) Printer prints Diagnostic Print A includin g black lin es Printer asks que stions about Diagnost ic Print A Wrong pap[...]

Advance calibrat ion It is imp ortant t hat the p aper lo aded for this cali brati on is exac tly that used for normal prin ting, bo th in quality ( for examp le, gloss y paper ) and in wid th (for examp le, A0 or 3 6 in). Eit her roll or sheet p aper ca n be used. The ro utine prin ts a pattern a nd the n cuts th e roll ( the cu tter mu st be set [...]

Advance ca libration val ues The pri nter stor es the adva nce calibrati on valu es of the la st two different types of pape r used for th e cali brat ion. When you pr int, th e printe r tries to match the pape r you hav e selecte d to the sto red valu es. If ther e is a matc h the print er appli es the sto r ed Advan ce calibr ation va lues. If th[...]

St epped lines When you look at t he image you ha ve print ed there are ‘stepped lines’ in the bo rders of ar rows an d diago nal lines. The lines should b e stra ight w ith no step ping. The fol lowing is an example of what you mig ht see if yo u have prob lems with st epped lin es. T o solve this probl em: 1. In creas e the dpi sett ing by ch[...]

Incomplete lin es When you look at t he image you ha ve print ed there are: • Mis sing or faint line s. • Print ed ch aracte rs with missin g parts. The fol lowing is an example of what yo u might s ee if you hav e problem s with in complete lines. See the T rouble shootin g procedu re for instru ctions on h ow to s olve this p roblem . Missing[...]

Color alignm ent When you look at t he image you ha ve print ed: See the T rouble shootin g procedu re for instru ctions on h ow to s olve this p roblem . The c olor ed lin es ar e pri nted double and they are the wron g colors V ertica l lines ar e misalign ed or fuzzy (not smooth) The borde rs of c olored bloc ks are ov erlapped and the overlapp [...]

Horizont al banding When you look at t he image you ha ve print ed there are ligh t or dark li nes on the image, these are p articular ly highli ghted in hig h density i nk areas. This pro blem is know n as bandin g. IMPOR T ANT Banding can o ccur to a certain de gree in Fa st a nd Normal mode when printing high densit y prints. T o obtain the be s[...]

Color accurac y These ar e the are as you should revie w when troub leshooting a color accu racy probl em: Paper Ensur e that the paper loaded is g enuin e HP paper and that the correct pa per type is selecte d on the fr ont pa nel and in the driv er . Related T o pics • Color c onsistenc y problems • Long-te rm color bleedi ng (glossy paper) ?[...]

Color cons istency pro blems • Some p aper may di scolor or ch ange wit h age. Check t hat your p aper is fresh and has been st ored corr ectly . • If the envir onment al condi tions y ou are prin ting in change ra pidly , you may see changes in t he colo r consis tency . By reduc ing the ti me the pri nt st ays in extr eme env ironmen tal co n[...]

Color accur acy co nfigur ation The conf igurat ions of th e print er defines how ink is applied to each type of paper . Us e the infor mation i n the follo w ing t able to configure your print er and sof tware for best c olor accur acy. Locatio n of setting Sett ing desc ription Sele ction Ink me nu Color Cali bratio n > Cali brate Paper Set to[...]

Addit ional col or accura cy information The mean s of accuratel y managin g the col ors pri nted by y our pri nter var y with the sof tware applicat ion and driver being used . Ref er to th e foll owing docum entatio n: • On-lin e docume ntat ion in th e drivers shi pped with your pr inter . • If you ca nnot find any reason fo r th e discrep a[...]

Ink supply problems Most o f the proble ms that you could encou nter when worki ng with HP ink suppli es can be solved wi th guidan ce from t he fr ont panel. The o nly ex cept ion to this i s the Unknow n pr inthead erro r . A fu ll list of f ront m essag es is suppli ed in Message descri ptions . Printhead pr oblems af ter replacemen t If, af ter[...]

Unknown prin thead er ror An unk nown printh ead error o ccurs when the on e of t he pr inthead s is causi ng a probl em but the sys tem cannot detect w hich one it is. Wh enever thi s happens the front panel displays this er ror messag e. The n umber of pri ntheads with unknown erro rs wi ll ei ther be al l the colo r printhe ads o r all the print[...]

Paper pr oblems • Pape r Detail s the gene ral rules to follow to avoid paper pro blems . • Clea ring a paper ja m Descri bes how t o clear a pa per jam. • Ink marks on the p aper Det ails t he way to solve ink mark problems: w arped li nes, blurre d lines, m arks or sc ratc hes on gl ossy p aper . • Pape r loadin g proble ms Expl ains what[...]

Paper Alwa ys mak e sure that y ou are usin g the approp riat e paper f or your image and that i t is c onsiste nt wi th you r sof t ware applicat ion. T o ensure co lor accuracy an d print-qual ity perfo rmance of the prin ter , use only pa per types that ha ve been ce rtified for yo ur printe r . Use of no n-HP p aper or HP paper not certif ied f[...]

Clearing a p aper jam If the front pan el dis play s this messa ge: There is probabl y pape r jamme d in the pr inter . Pa per jams can have variou s causes: • The p aper is too thic k or to o thin for the pri nter , or i s otherwise no t suppor ted. • The p aper is cr eased, mi saligned , or bubbl ed. • T oo much ink is be ing pla ced on the[...]

Removi ng jamme d p aper 1. Open th e window . 2. Swit ch the pri nter of f at the fro nt. 3. If neces sary , careful ly move the pr inthe ad carri age out of the way—if possible all th e way to th e enclo sed area on the lef t or the rig ht. Which way you are able to move it depe nds on wher e the p aper is j ammed. CAUTION: When movi ng the p r[...]

1 1. Press the Form Feed an d Cut key on th e front pan el to eject any small pi eces of p aper that are st ill in th e pape r path. 12. Reload th e paper as normal (see Loadi ng ro ll p aper or Loading sh eet pa per ). If you are using rol l paper yo u may n eed to trim the e dge first, to ensure that it i s st raight. NOTE: If th ere is still pap[...]

Ink marks on the p aper • W arped lines • Blurr ed lines (ink “ bleeds” from li nes) • Marks or scratche s on glossy p aper af ter print ing • Smears or scratc hing on your pri nted p aper[...]

W a rped lin es • The p aper it self may be warpe d. This ca n happen if it has be en used or no t been store d in the correct enviro nmental con ditions. • For all environ ment al specif ication s, see En vironme ntal sp ecific atio ns . Blurr ed lin es (ink “bl eeds” from line s) • Perha ps you hav e adjusted th e drying time in the f r[...]

Smears o r scratchi ng on your pr inted paper This pr oblem can ap pear on pap er-based coated pap er if a lot of ink is pri nted quic kly . The p aper cannot abs orb the ink qu ickly enough and be comes distorte d. As the p rintheads move over the pa per , the printh eads and the pape r come i nto cont act with each ot her and th e print ed image [...]

Paper load ing problems The fr ont pa nel keep s indica ting that pa per is mis aligned or inco rrectly positi oned. Roll paper • The rol l pape r may be load ed the wron g w ay . The pa per shoul d load over the rol l towards you, see Loadin g roll p aper . • The p aper may be sk ewed. The right -hand edg e must be p aralle l to the bl ue lin [...]

Paper out put proble ms Prints fall on the floor after being c ut • Make sure the p aper bi n is open. • Do not l et more th an twenty pr int s accumula te in the bin. • Make sure roll paper is loaded co rrectly . If th e pa per is loa ded incor rectly , the nat ural curl of the p aper may cause it to miss the bi n and fall to the floor . Pri[...]

Imag e error • Imag e is incomp lete Det ails the actions t o take when the pr int is: blank, p artial, or has suf fered clipping . • Prin ted ima ge incorre ct Expl ains why the i mage is: - I n one port ion of the printin g area - Unexpec tedly r ot ated - Mirror ed - Di storte d or uninte lligib le - Overlai d with anot her image - Does n ot[...]

Image is incomplete • Output co ntai ns only a p artial print • Image i s clipped • Long-a xis p rint is cli pped Output contains only a partial print • Did you p ress Cancel or Form Feed an d Cut befor e all the da ta was r eceived by the pri nter? If so, yo u have end ed the dat a transmiss ion and will have to print t he page again (you [...]

Image i s clippe d • This normal ly indica tes a dis crepanc y betwee n the actu al print ing area on the loade d paper and the printin g area as un dersto od by your sof tware. Fo r genera l advice on printi ng areas an d page si ze, see P rintabl e area . • Check th e actual p r int ing are a for the pap er size you have load ed (print ing ar[...]

Printed image in correct • Image i s in one port ion of the p rinti ng are a • Prin t is di storte d or un intel ligible • One image ove r lay s another on the same she et[...]

Image i s in one portio n of th e printi ng area • Is the p age size config ured in the sof tware too smal l? • Are you sure that your sof tware doesn’ t believe the image t o be in one qua drant of the p age? • Otherw ise, th is indica tes an inco mpatibili ty between the sof tware and th e print er: • Is you r sof tware confi gured for [...]

Other sour ces of inform ation If you don’ t find the so lution to th e prob lem he re, ot her so urces of hel p are: • The docume ntat ion suppl ied wit h the drive r that you are using to ma nage the out put fr om your sof tware appl icatio n to t he p rinte r .[...]

Other prob lems • Communi cation prob lems Descri bes ty pical probl ems you could enc ounter w ith commu nications betw een your computer and the print er . • Print er does no t print Det ails c ommon causes f or the pr inter failin g to prin t. • Printer seems too slow List s the rea sons why prin ting may sl ow down.[...]

Communicatio n problems Sympt oms are: • The front -pa nel displ ay does not show P rocess ing when you are sending a print t o the pri nter . • Y our comput er displa ys an error messag e when you are trying to pr int. • Y our comput er or pri nter “han gs” (st ays idle) while co mmunication is t aking place. However , note that large pr[...]

Print er do es not print • Y ou may hav e a power pro blem. If the re is no act ivity at all fro m the prin ter , an d the powe r on indic ator in the power sw itch on t he front of the pri nter is off, ch eck that the power cable is connected correct ly and that the re is power av ailable at the s ocket. • Y ou may hav e a proble m with your a[...]

Printer seems t oo slow • Did you sp ecify Bes t pr int qual ity leve l on the fr ont p anel? Best qua lity mode prin ts t ake long er to print. • Di d you spec ify the right paper ty pe when loadin g the paper ? For details of front-pan el paper ty pes, se e Paper types . T o fin d out the pri nter ’s current paper typ e settin g, see O bt a[...]

Getting help • HP Customer C are Det ails a bout t he HP Cust omer Car e pro gram. • What to do before y ou ca ll Infor mation on what you shoul d do before you cont act your lo cal HP Cust omer Care Center . • HP Designjet Online How to ge t help an d much more via the World Wi de Web.[...]

HP Customer Care As your str ategic support p artner , we make it ou r busines s to help kee p your busi ness runn ing smooth ly . HP Cust omer C are offers award -winni ng su ppor t to en sure yo u get the mo st fr om yo ur HP Desig njet. The cont act deta ils for your loca l HP Customer Care Cent er are pro vided in th e Hewlett-Pack ard Custome [...]

What to do be fore you call 1. Review t he troub leshoot ing sugges tions in this sect ion: – In the relevant driver do cumentatio n supplied wit h this printe r (for use r s send ing PostSc ript fi les or th ose usin g Microsof t Windows) . – If you ha ve ins talled third party software dri vers and R IPs refer to that user doc umen tation. 2.[...]

HP Designjet Online Direct access to HP and the inf ormation you wan t, when you ne ed it. Regi ster now! http:// www .hp.c om/go /graph ic-arts/ HP Designj et Online is a free, W eb-based “user cl ub” ex clusive t o HP Designje t users. Having r egister ed, the user h as unre strict ed acces s to a range o f usefu l serv ices, t he empha sis b[...]

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Front p anel The pri nter’s front p anel is a user- friendly inter face th at gives you access to a comp rehensi ve set of pri nter functi ons. There is also infor mation o n your ink consu mable items whic h is contin ually upd ated. • The f ront panel • Menu str ucture • Naviga ting t he menu system • Messag e descrip tions[...]

The fr ont p anel The pan el on the fro nt of y our pr inter is the p rincipa l way o f chan ging the be havio r of th e pr inter , apart from any sof t ware driven con trols that may be pr ovided t hrough t he applica tion in us e. The front p anel of the prin ter cont ains the follo wing fu nctiona l areas: Depend ing on your co untry and pri nte[...]

Navigation keys The disp lay sect ion of th e front p anel consist s of an LCD disp lay and the followin g five navigati on keys, pr ovided to navig ate through th e menus disp layed on the scree n: • The Up and Down keys let you scrol l throu gh the vari ous items in a menu list . • The Men u key take s you to the main sc reen. It ca ncels any[...]

Display screen The disp lay scree n of the front p anel shows the mai n menu (the wo rds displ ayed may var y). NOTE: Y ou can always rea ch the mai n menu by pressing the Menu key . After a s hort tim e-out , the dis play will al ways rev ert to t he main menu with t he J ob Ma nagem ent menu activ e. The Navi gation ex ample is give n from the Jo[...]

Action keys The Can cel key ca ncels the cu rrent p rinte r operati on (pri ntin g or pr eparing f or pr inting ). It w ill also canc el the curre nt menu selectio n and retu rn to the main menu if a menu option is high ligh ted. The Form Feed and C ut key causes a she et to be eject ed or the rol l to be advanced and cut. Cancel Form Feed and Cut [...]

Menu st ructur e The fr ont pa nel displ ay area scree n shows the four cla sses of menu op tions ava ilable r eprese nted with sp ecific icons. Click on th e icon to di splay its menu structur e. • Pape r menu • Ink M enu • Job Mana gement Menu • Set- up me nu[...]

Paper m enu Pa p e r I n ked a r e a Aut o m a ti c Si z e Pag e F orm a t ANS I B es t A NS I A … E IS O B es t I S O … A 0 JI S B es t J I S … B 1 ARC H B es t ARC H … E 1 Ov e rsi z e O v e r A 2 , O v e r A 1 Ext r a 1 00c m × 1 4 0c m, … Rotat e 0 , 90 , 1 8 0 , 2 7 0 Mir r o r in g Sho wn only if paper is lo aded Items alway s s h [...]

Ink menu Ink Color calibration Information Printheads Ink Cartridges Troubleshooting Align Printheads Replace Printheads Replace Ink Cartridges Color settings Color Grayscale True Black Color/monochrome Cyan Printhead Magenta Printhead Black Printhead Yellow Printhead Status Reset Calibrate Paper Standard (4.5 min.) Special (11 min.) Cyan Ink Cartr[...]

Job Managem ent menu The HP-GL /2 Accesso ry Card provi des a Reprint menu .[...]

Set-up m enu Help Print quality Printer Information Model number, Serial number, Service ID, Firmware rev, Accessory rev, Paper used, Ink used (c, m, y, k), Scan axis usage, Paper axis usage, Service station usage, Spittoon usage, Pinch-lift usage, Cutter usage, Ink usage. Normal Fast View Print Best Advanced Options Best Quality Settings Optimize [...]

Set-up m enu (con tinued) Items always shown Buzzer Contrast Front Panel Altitude Language English, German, Spanish, French, Italian, Japenese, Portuguese, Korean, Chinese, Taiwanese, … Log Printheads Errors Service tests Service calibrations Service utilities 0-1000m 1000m - 2000m >2000m ON/OFF 0%, 5%, … , 100% Service tools Hidden items th[...]

Navig ating t h e men u syst em From th e top level of the menu system, you can navig ate through t he menus usin g the display keys. Any menu item followed by a grea ter-t han symb ol (>), indicate s that a furth er lev el of men u items is av ailable. See Nav igation exampl e for a br ief ov erview of th e men u sy stem. Press the Up and Down [...]

Navigation examp le This s ection pro vides a typica l example of how to nav igate th rough th e menus to confi gure a spec ific pr int opti on. How to se t the in k-dryin g time to t wo mi nutes The fr ont pa nel menu str ucture di agram for the Ink menu shows that the path to the Drying time op tion i s: Ink menu → Drying time Use the fo llowi [...]

3. Use the Up and Down keys to highligh t the Drying time menu opti on. The di splay s hows the Drying time opti on highli ghted. 4. Press the Enter key to enter the Drying time menu. The di splay s hows the Drying time menu to allow you to select the type o f drying tim e you re quir e. 5. Use the Up and Down keys to highligh t the Manual menu opt[...]

7. Press the Up key once to s elect two minutes. The di splay sho ws the Manual drying time se tting menu with two minutes sele cted. 8. Press the Enter key to set the drying time to two minutes. If the fron t-panel buzzer is set ON, ther e will be a s hort ‘beep’ t o confirm th e change. A tick mark ( √ ) in the right side of th e fiel d con[...]

Message descriptions This is a list of th e error messages in the fr ont-p anel display . If an ac tion is nee ded, it is shown in italic s in t he Explan ation and a ction column. The messa ges are listed i n alphabet ical or der . Oth er front-p anel messages, such as prompt s, are incl uded in th e description s of the relevan t procedu res else[...]

Error Select Replace Printheads The printer has detected that one or more of the printheads is missing or has an error , as indicated by flashing crosses. The four icons refer from left to right to the Cyan ( • ), Blac k ( • ), Magenta ( • ) and Y ellow ( • ) printheads. For an explanation of the replacement procedure, see Printhead replace[...]

Ink cartridge replacement required The printer has detected that one or more of the ink cartridges is missing or has an error , as indicated by flashing crosses. The four icons refer from left to right to the Cyan ( • ), Blac k ( • ), Magenta ( • ) and Y ellow ( • ) cartridges. For an explanation of the icons and detai ls of the replacement[...]

Open window and check printhead cover is properly closed Y ou have replaced one or more printheads and the printer ’s check has found that the printhead cover is not securely closed. Open the window and check the printhead cover . The procedure is described in the Printhead replacement procedure. Not e : This message may also appear following a p[...]

Paper advance calibration is recommended. Press ENTER to calibrate Y ou are r ecommended to perform the Advance calibration rou tine, to ensure the optimum print quality . Press the Enter key to create the calibration pattern. See Advance calibration . Paper advance calibration is recommended. Load paper and select Paper advance calibration. Press [...]

Paper not present. Load paper to print calibration pattern The paper axis cal ibration routine has been triggered with out having paper loaded. Load paper; see Adv ance calibration for details of the routine. Paper too big to scan the pattern af ter printing it During paper loading for the Calibration routine, t he printer has detected that it will[...]

Paper too small to print the pattern The paper loaded is not big enough to c ontain the p aper axis calibration pattern. Load a roll or sheet that is at least 65 cm (25 in) long and 50 cm (20 in) wide. Paper too small Press ENTER to retry Press CANCEL to abort While loading p aper into the printer (roll or sheet), the printer has found that it is e[...]

Possibly a paper jam 1. Open window 2. Switch power of f 3. Clear paper p ath 4. Switch power on 5. Align printheads There may be paper jammed in the printer . (The printer has detected that a motor is blocked and the likely cause is a paper jam; however , it may be due to some other cause.) Follow these steps to check the paper p ath, as described[...]

Printheads not aligned Paper type not valid to align printheads Press ENTER to continue Y ou have replaced one or more printheads but the printer has detected that you do not have the right type of paper loaded for the alignment process. Press the Ente r key to load the correct type of paper , or the Cancel key to stop the load process. Printheads [...]

Problem found during calibration A general problem was found during the Adv ance calibration routine. Respond to any other messages that appear on the front panel, indicating ink or paper pr oblems , and then retry the Advance calibration routine. Problems detected in INK CAR TRIDG ES. Continue process and replace them. Press ENTER to continue Ther[...]

Right edge of sheet too far from load line Press ENTER to retry Press CANCEL to abort During the loading of a sheet of paper , the printer has detected that the paper is too far to the lef t; it should be aligned close to the blue line painted on the right s ide of the platen. Either : P ress the Ente r key to restart the loading procedure; Or : Pr[...]

Sheet too long Please check it is not a rol l Press ENTER to retry Press CANCEL to abort Y ou have requested the printer to load a sheet of paper , but the sheet appears to be too long. Check that the paper is not a roll. Either : P ress the Ente r key to try to load the sheet again; Or : Press the Cancel key to stop the process. If the paper is on[...]

Unknown ink cartridges. Press ENTER to continue. The ink cartridges are not recognized by the printer as HP- approved, and there is at least one that is new . Press the Enter ke y . Unknown paper format Reload paper The format (roll or sheet) of the paper loaded in the print er is unknown. Reload the paper following the normal procedure, to solve t[...]

Front-p anel messages (continued) Message Explanation and Action W arning! Machine calibrations need to be performed. Refer to guide for i nstruct ions. The color calibrations for the paper that is loaded hav e been lost. Follow the procedure described in Advance calibration . W arning: color calibration not done on this paper type The printer has [...]

Printe r option s The pri nter has many optio ns that you can use to ensu re that the imag e you print has th e look an d appeara nce you want . Y ou can sele ct printer settin gs either from th e front panel or from the pr inter driver . In mos t cases the driver setti ngs overr ide the f ront pa nel settings. This c hapter conta ins the fo llowin[...]

Page f ormat • Page descri ption explain s how to make sure the yo u obtain the print s from yo ur printe r in t he format you want. • Rot ating an image d etails on how to ro tate the image . • Print ing a mi rror imag e expla ins how to prin t a mirror image of you r print .[...]

Page descriptio n This s ection ex plains ho w to make sur e that the pr inter produces your print in the p age format you w ant. Page size Margins Prin ting area Ink ed ar ea Dire cti on of p aper leaving the print er Leadin g edge T raili ng edge 17 mm (0.7 in) 5 mm (0.2 in) 5 mm (0.2 in) 17 mm (0.7 in)[...]

Page s ize Page siz e can be specifi ed from the f ront p anel or in the sof tware , where it may be called “Pag e Size”, “M edia Size” , “Paper Size”, etc., and where the op tions inc lude, for examp le, ISO A3, ANSI Letter , Custom. If your sof t ware does not def ine th e page size in the pr int fi le, the f ront-p anel settin g is u[...]

Rot ating an image These to pics detail all asp ects of job rot ation: • Job rotati on (HP-GL /2) • Page size a nd rota tion • What is rotated? Job rotation (HP-GL/2) If the softw are in t he drive r does not specify th e rot ation set ting, it can be s pecifie d in the fr ont p anel ( Paper > Page For mat > Rotat e ). Page si ze and ro[...]

What is rotated? With r oll pa per , bot h the image and the page or ient ation ar e rota ted. Noti ce that th e narrow marg ins are always at th e left and r ight sid es, regar dless of the orie ntat ion. Th e page si ze is adj usted to maint ain the pr inting area, pr eventi ng clippi ng. With sheet p aper , th e image is rota ted, b ut the page [...]

Printing a mir ror image If you are usi ng clear imagin g pap er , some times cal led ‘backlit ’, you may want to prin t a mir ror image of your print , so tha t when the p aper is lit f rom behin d it is in th e correct orien tation. This can b e done fro m the fro nt pan el, with out cha nging t he imag e in your software . Mirror Off Mirror [...]

Settin g p age size from the front p anel • Adju sting th e page si ze from t he front p anel Det ails how and why you wou ld adjust the page size f rom the f ront p anel. • Page size Descri bes th e various m ethods of c ontrol ling t he p age size. • Page size a nd cli pped images Expl ains what ha ppens if you choose a l arger p age size t[...]

Adjusting th e p age size from t he front p anel Y ou do not nor mally nee d to adjus t the page size thro ugh the fron t panel, bec ause the pa ge size you ha ve select ed in y our HP dri ver over rides the p age size selected in the p rinte r . Howe ver , some of the cir cumst ances in which yo u may want t o change th e default settin g are: •[...]

Page size The Pag e Size opt ion let s you select the p age size of your print . The op tions ar e descr ibed in t he foll owing tab le. If you nee d to adjust th e page size from the fr ont pa nel, do so be fore sen ding the f ile from you r compu ter . The print er dete rmines th e size of a print at the time it is receiv ed from your appl icatio[...]

Page size and clip ped images If you spe cify in you r sof tware a pa ge size that is larg er than the p aper size loa ded in the pr inter , the printer w ill still print what it can, bu t may clip yo ur image. A2 paper in printer Clipped area A1 page size i n software or f ront panel[...]

Imag e appear ance These to pics explain how you can contr ol the ov erall ap pearanc e of your pr int s. • Front pa nel i mage opt ions expl ains h ow to chang e the HP-GL /2 co lor palet tes. • Print ing image s in graysc ale descri bes how to pri nt color images in grayscale . • Print speeds and print quality list s typica l printing ti me[...]

Front p anel image op tions These to pics deal with the ways you can contr ol the over all appe arance of your print s from the front panel in terms o f: • Pen wid ths and color s in th e inte rnal p alet tes • Changi ng the treat ment of ov erlapping li nes (merg e) Some front -p anel sele ctions aff ect the ne xt file you send from you r comp[...]

Pen w id ths an d co lors in t he interna l p alette s The “pe ns” discu ssed thro ughout t hese to pics are the co nceptual pens in a sof tware palette , rather than the print er ’s ph ysical pr inthea ds. The pri nter has three pen p alettes: •F a c t o r y • Palet te A • Palet te B The fact ory p alette cannot be cha nged. Y ou can, [...]

T o sel ect a p alette T o select a p alett e throug h the front -pa nel menu, go to the De fine Pal ette selecti on under HP-GL /2 Sett ings and choos e the pa lette yo u want. See Set-up me nu . The fol lowing t able des cribes the p alette choices. Palette Co mment s Sof tware The pri nter lo oks to your s oft ware for pen setti ngs and igno res[...]

Change the palette se ttings Y ou canno t change t he Factory p alette, bu t you can def ine Pale ttes A and B to be what ever you ch oose. The defa ult s are Pale tte, wid th: How t o defi ne Pal ette A Item Available opt ions Defaults Palett es Facto ry , A, B . Facto ry Pens 0 throug h 15. Wid ths (m m) 0.13, 0 .18, 0. 25, 0.35, 0 .50, 0. 65, 0.[...]

How to de fine Pale tte A The fol lowing steps e xplain how to defi ne Palette A. Repeat this pro cedure t o define ea ch of the ot her pens . NOTE: The p alette you h ave just define d will t ake effe ct only whe n you se lect it to be the cu rrent palette, as explain ed in T o s elect a palette . Instr uctions Select (usin g the keys) Then pres s[...]

Chang ing the t reatme nt of over lappi ng lin es (merge ) The Merg e settin g controls t he overlappin g lines in an image. There are t wo setti ngs, Of f and On. The follo wing illust rati on shows the ef fect of eac h setting. Y ou can set th e merge set ting fr om your sof tware in some a pplicat ions. Set tings in yo ur softwar e override the [...]

Printing imag es in grayscale There are times when you may want to print a co lor image in g r aysca le because it is fast er . Exampl es of this ar e: • Y ou want a dr af t where col or is no t import ant, for exa mple to c heck that the image is not goi ng to be cli pped. • Y ou want a ve rsion fo r photoc opying in black an d white. When you[...]

Print spee ds and print quality The fol lowing tabl e list s some ty pical pr inting t imes (li ne draw ings @ 20-2 5ºC and 30-60 % rela tive humi dity). T ypical print ing times (continued) Paper Color/graysca le Quality ANSI-D size ANSI -E size Tim e ( s) Ti me ( s) Brig ht Whi te Color Best 235 440 Norma l 120 2 25 Draft 45 85 Grayscal e Best 1[...]

Heavy Coate d Paper Colo r B est 49 0 980 Norma l 120 2 25 Draft 85 160 Grayscal e Best 435 870 Norma l 135 2 50 Draft 45 80 Glos sy Paper Col or Best 630 1200 Norma l 435 8 30 Draf t 325 62 0 Grayscal e Best 630 1200 Norma l 435 8 30 Draf t 325 62 0 T ypical print ing times (continued) Paper Color/graysca le Quality ANSI-D size ANSI -E size Tim e [...]

Print quality Y ou can set th e overal l print quality from the fr ont pa nel ( Set-U p > Print Quali ty ). In gener al choose : • Fast f or maximum pro ducti vity . Ideal fo r checking prints, whe n print quali ty is not ver y import ant. Y ou can increa se print speed furt her with t he Fast quali ty setting s . • Normal to ge t a good co [...]

Advanced opti ons Y our pri nter prov ides sever al advance d optimizatio n and quality enhancemen t featur es to all ow you to obt ain the print ed resul ts you req uire. • Improvi ng line qu ality an d graphic s deta ils • Bes t qualit y sett ings • Fast q uality sett ings[...]

Impr oving li ne qua lity an d gra phics d etails The Set-up menu Opti miz e for opti on allow s you to s elect th e correct mod e for the type of job you are printi ng. T wo mo des ar e prov ided: Lin e drawing s/text and Image s . Select ing the Li ne dr awings/t ext option smo oths the fin e graduations along the an gles and curves of the prin t[...]

Best qu ality setting s If you hav e selec ted the Be st optio n as the Pr int qual ity set ting for your print s ession but r equir e an e ven higher resolu tion for your print j ob, you wi ll need to change the Best qu ality set ting. The Best print q uality op tion pr ovides 600×6 00 dpi resol ution in normal mod e and 2400×120 0 dpi in maximu[...]

Fast qu alit y setting s If you ha ve selecte d the Fast option a s the Print quali ty setti ng for yo ur pri nt session , you can in crease the pri nting speed fur ther by selecting t he increased spee d mode. Thi s can be done f rom the fro nt pan el only , becaus e it is not a vailabl e as an optio n in the printe r driver . Use th e followi ng [...]

Print m anagement These to pics describe t he best meth ods of ma naging th e work th at the prin ter is do ing. • Cancel ling a p age that is pri nting Shows yo u how to can cel a pag e that is cu rrently bei ng printed . • Cancel ling the drying ti me Shows yo u how releas e a page from th e print er before the dryin g time has fi nished.[...]

Cancelling a p age that is pr inting Use the follow ing procedu r e to ca ncel a p age that i s curren tly bein g printe d. 1. Press the Cancel k ey on th e fr ont pane l. The pri nter adv ances the p aper as thoug h the pri nt were fi nished. A multi-p age job or a big f ile may t ake longer to stop printing than ot her fil es. Cancel key[...]

Cancelling t he drying time CAUTION: Use cau tion when pe rforming thi s procedu re as an imag e that has had ins uffic ient time to dry could b e damaged. Use the follow ing procedu r e to ca ncel the dr ying ti me for a job that is wai t ing for the en d of dryin g time. 1. Press Cancel or Form Feed & Cu t on the front panel. The pri nter wil[...]

Printer c onfigurati o n These to pics explain how to chan ge the conf iguratio n of your printer . • Printe r informa tion • Fron t panel setup • Altitu de se tting • Graphic s lan guage a nd netw orks • Sett ing up the I /O card • Con trollin g the cutt er • Upgra ding your printe r • Colo r sett ings • Logs[...]

Printer i nforma tion Y our pri nter provi des an info rmation displ ay on the fr ont pa nel that shows the cu rrent configur ation of th e system. Y ou can also pr int out this inf ormati on direc tly on your printe r . Selec t Set- up > Pri nter inform ation to view the info rmatio n. The pri nter in formatio n screen shows th e followi ng inf[...]

Front p anel setup Y ou can con figure th e following p arameter s for the front p anel: • Menu and messa ge lan guage • Alert buzzer • Screen contrast[...]

Menu a nd messag e lang uage The fol lowing languages can be used for al l menus and me ssages sh own on the fr ont p anel of you r printer : • Eng lish •G e r m a n • S pan ish • Cat alan •F r e n c h •I t a l i a n • Japane se • Portugu ese • Korea n • Simpli fied Ch inese • T raditio nal Chinese T o change the l anguage: 1.[...]

Alert buzzer Y our pri nter is equipped wit h an alert buzze r that i s used to warn you when : • A t ask ha s complete d. • An error has been detecte d. • Y ou change a p arame ter from t he front p anel. T o enable or d isabl e the buzzer: 1. Select the Front P anel > Buzzer o ption from the S et-up menu. 2. Highlig ht Buzzer = On or Buz[...]

Screen c ontrast Y ou can ad just the sc reen cont rast of th e front p anel to best su it the amb ient lig hting con ditions at your locati on. The co ntrast can be v aried fro m 0% to 100% in 5% inc remen ts. The def ault se tting is 50% an d is sui table for m ost situat ions. T o adjust th e screen con trast: 1. Select the Front P anel > Con[...]

Altitude settin g Y our pr inter cont ains a va cuum p ump whic h is used to hold the pape r onto the plate n. The a ltitu de of yo ur loca tion af fect s the effi ciency o f this pum p, so you need to specif y the alti tude to en sure tha t the pump op erates co rrectly . T o set the al titude : 1. Select the Alti tude option fr om the Set- up men[...]

Graphics lang uage and ne tworks For sy stem admi nistra tors If you ar e using th e print er with a net work spool er , consider having your system admi nistr ator modi fy the spo oler to inse rt the PJL la nguage-switc hing comma nds automa tically at the beginn ing and end of each fil e. This al lows the pr inter to swi tch auto matic ally into [...]

Setting up the I/O car d Network With a network inter face ( such as th e HP Jetdi rect Pr int Serve r), refer t o your n etwork i nterface docu ment ation f or advic e on any fro nt-pane l conf igurati on. Th e fron t-panel menu i s I/O S etup > Card Set- up. T o change the I/O time-ou t se tting Some so ftw are a pplic ations do not writ e a f[...]

Controlling the cutter With r oll p aper load ed, when any print j ob you h ave sent to the pr inter complete s, the roll is auto matically cut and the pri nt job fa lls into the p aper bi n. There may be a delay be fore th e roll is cut due to th e drying time you have progr ammed or th e printer has automat ically select ed. In some sit uations y[...]

Upgrading yo ur printer Syste m sof tware “Syst em softw are” is th e name given to the t ype of so ftwar e that run s the functions i n your printer . Syste m sof tware download ing From ti me to time there will be system soft ware upgr ades avai lable from Hewl ett-Pac kard. Sy stem sof tware upgrad es increa se your prin ter ’ s functional[...]

Color setting s Y our pri nter can em ulate the co lor behavio r of of fset printi ng presses , allowin g you to use you r pr inter for color proof ing. T o get accur ate color s for you r proof, select the color emul ation mo de that matche s your off set prin ting sta ndards from th e Ink menu Co lor sett ings opt ion. The select ions are : Color[...]

Logs Y our pr inter keep s a p rinthead l og and an erro r log . Thes e logs are normal ly used by servi ce engi neers. Printhea d log The pr inthead log conta ins a list of the las t fi ve prin theads o f each col or with inf ormati on about the usag e of each print head. Error log List s the last errors t hat the pr inter has detect ed with the d[...]

Other This c hapter provides miscella neous procedur es and info rmatio n that may be requi red to ens ure your pr inter remain s in a ful ly oper ation al cond ition at all ti mes. It co ntai ns the followin g topi cs: • Care of the pri nter • Inst alling expans ion cards • S pecific ations • Ordering acces sories • Glossary[...]

Care of the prin ter This s ection co ntai ns informat ion on g eneral m aintena nce of the pr inter . • Cleani ng the printer Instr uctions for cleanin g the exterior of your pri nter . • S torin g and moving yo ur prin ter Instr uctions on how to move and st ore your printer .[...]

Cleaning the p rinter W ARNING: T o avoi d an ele ctric shock, make sure that th e prin ter is swi tched OF F and disco nnected fro m the main s supply befo re you cl ean i t. Do not let wate r get insi de the p rinte r . CAUTION: Do not use abras ive clea ners on the pr inte r . NOTE: Any mainte nance o r repairs beyo nd th ose de scribed in this [...]

St oring and m oving your printer If you need to mo ve your prin ter or st ore it for an extended period of time, you need to pr epar e it pr operly to avoid poss ible dam age to it. T o prepar e the p rinter , fol low the instru ction s giv en be low: CAUTION: It is i mportant that y ou do not remo ve the ink ca rtridges and pri ntheads b efore m [...]

Inst alling ex p ans ion card s The fol lowing options ar e availa ble for your pri nter: • Network car d insta l latio n[...]

Network card inst allation HP Jet direc t netwo rk card inst allati on 1. Befo re ins tall ing a car d, swit ch of f the printe r and unpl ug it fr om the mains electr icity sup ply . 2. Careful ly remove the plast ic cover from the left -hand r ear of the pri nter by unclip ping it. This cover gives ac cess to the two slot s for an Accessor y card[...]

3. Remove t he cove r compl etely . Insi de the compar tment t here are tw o slot s for a LAN card or an Acce ssory card. If you us e an HP-GL/ 2 card, th e LAN card should be in the right- hand slo t (nearer th e bac k of the prin ter), the ac cessory card on the l eft. 4. T o i nsert a L AN card (or an A ccessory card ), remo ve the m etal cove r[...]

6. Insert the LA N cable i nto the LAN car d. It is simply pushed int o place and cl icks when locked . 7. Careful ly repla ce the plasti c cover by clippin g it back int o plac e. • Put the t wo hinge cli ps on the side th at has the edge cabl e-hole into their slots. • Swivel the cove r in the dir ection oppo site to th e emb ossed arr ow an [...]

S pecific ations • Functi onal sp ecifica tions • Memory spe cificat ions • Print er powe r specif icatio ns • Ecol ogical spe cifica t ions • Envir onment al spec ificat ions • Aco ustic spec ificat ions • Connect ion speci fication s[...]

Functional specifications HP De signjet 510 a nd 510p s funct ional specifi cations Functi onal sp ecificat ions HP ink supp lies Four c olors: cyan , magen ta, yellow and black. Print heads: 600 dpi, 36 kHz ( cyan, ma gent a, yellow). 36 kHz ( black). Ink ca rtridge s: Cya n 28 or 69 ml Magent a Ye l l o w Black 69 ml Paper si zes Widt h (carriage[...]

HP su pport ed p aper type s a HP Brigh t White In kjet Pap er (Bond) HP V ellum HP Natural T racing Paper HP Coate d Paper HP Heavyw eight Co ated Paper HP Matte Fil m HP High-Gl oss Photo P aper HP Semi- Gloss Ph oto Pa per HP Pa per-Ba sed Semi -Gloss HP Clear Film HP T ransl ucent Bon d HP S tud io Canvas HP Satin P oster Pape r HP Ba nners wi [...]

Resolution Print m ode Line drawi ng/text Ima ge Fas t Render 300× 300dpi 150 ×150 dpi Half tone 600×300 d pi 600×30 0 dp i Normal Render 600×600 d pi 300×300 d pi Half tone 600×600 d pi 600×30 0 dp i Best ( defaul t) Render 600×600 d pi 600×600 d pi Half tone 600×600 d pi 600×60 0 dp i Best (maxi mum det ail) Rend er 6 00×6 00 dpi 120[...]

Marg ins Roll an d sheet (no rmal) Roll (sma ll) Side ma rgins 5 mm Leading ed ge margin 17 mm Trailing e dge ma rgin 17 mm All ma rgins 5 mm Graphi cs langua ges supp orted HP-GL/2 HP- RT L CALRAST ER Accur acy 0.2% of the spe cified vector length at 23º (73ºF ), 50-60 % relative humid ity , on HP specia l polyest er fil m. Previo us … a. From[...]

Physical specifications Physi cal specif ication s Ty p e Wei gh t Wi dt h Depth Heig ht D/A1 s ize pri nter 38. 5 kg 85 l b 1253 mm 49 i n 470 mm 19 i n 349 m m 14 in A0+/E+ size print er 45 k g 99 l b 1690 mm 67 i n 674 mm 27 i n 11 0 0 m m 43 in[...]

Memory speci fications Memo ry spec ificati ons Intern al RAM 160 M B Can be upg raded to : 416 MB[...]

Printer power speci fications Prin ter power spec ificati ons Source 100– 240 V AC ± 10% aut o-rangi ng Frequen cy 50/60 Hz Current 3 A maximum Consumpt ion 150 W maxi mum[...]

Ecological specificat ions Ecolog ical s pecific ations Energ y eff iciency T o det ermine the E NERGY ST AR® qualifi cation sta tus of this product , see h ttp:/ /www .hp. com/go/energ ystar/ . ENERGY ST AR and th e ENERGY ST AR tra demark are r egister ed U.S . trad emark s. Manufac turing process Free fr om ozon e-depl eting che micals (Mo ntre[...]

Environment al specificatio ns NOTE: At alt itudes great er then 3000 m, the prin ter may hav e operation al problems. Envir onment al spe cific ations Operat ing rang es Printing: 15 ° C to 3 5 ° C (5 9 ° F to 95 ° F) RH 20% to 70%. Optima l pr int qual ity for HP glossy p aper: 15 ° C to 30 ° C (59 ° F to 86 ° F) RH 20% to 80%. Optim al p[...]

Acoustic specifica tions Acou stic spe cificati ons Operat ing sound pr essure 54 dB (from a one -meter bysta nder positio n) Idle sou nd pressur e < 30 dB (A) (from a one- meter bystan der positi on) Operat ing sound po w er 6. 5 Bels (A ) Idle sou nd power < 4.3 Be ls (A)[...]

Connection sp ecifications • Cable sp ecifica tion • Recommen ded cabl es[...]

Cabl e spec ificatio n The conne ctor on the print er is a 36- pin femal e connect or . Most ex isting p arallel ca bles suppo rt IEEE-1284 comp atibl e communica tion, bu t for use with th is print er , the cable must me et the spec ificat ions in the foll owing table: Parall el ( IE EE-128 4 compatible / Centron ics ) I nter face Pin Wi re/Si gna[...]

Recomm ended cab les The fol lowing cable is re commended f or optimum perf ormance and electr omagnet ic comp atibility: Recomm ended cab le Interfac e type (c omputer) HP part number Cable le ngth Co nnector type a t comput er end o f cabl e IEEE c ompatible /Centronics Interfa ce (All) C2951A 3.0 m 25-pin mal e USB C2392A 5.0 m USB plug[...]

Orderi ng ac cessor ies Y ou can orde r suppli es and acc essorie s in any of th e follow ing way s: • Call yo ur local authoriz ed HP deale r . • Cont act your local H P Sales and Su pport of fice. • Refer to the Hewlet t-Packard Support / Serv ices boo klet tha t was suppl ied with yo ur printer . • Hardware • Consumab le it ems[...]

Hardware Item HP part number Memory mo dule 256 MB CH654A The memor y expansion modul e is: SODIMM PC2 700 333 MHz 256 MB DDR CL = 2 .5 Jet direct EIO net work ca rds HP Jetdi rect 620 n Fast Et hernet a a. Supporte d for the H P Designj et 510 but not for the 510ps J7934A HP Jet direct 630n I Pv6 Gigabit E therne t J7997G HP J etdi rect IP v6/IP s[...]

Consumable it ems T o achieve th e best perform ance from your pri nter , we r ecommend th at you use onl y genuine Hewl ett-Pa ckard acces sories an d supplie s, whose rel iability and p erformance hav e been thor oughly t ested to g ive troubl e-free perfo rmance. Item Colo r HP sup ply no. Cap acity HP p art number Ink cartridg es Black 82 69 ml[...]

Glossary Te r m M e a n i n g ANSI p aper An Am erican stand ard pa per size ; e.g. D, E. Archit ectu ral pa per The Arch itectur al p aper sizing system. applicat ion The sof tware you use t o create your drawi ngs. Centroni cs A standar d for the p arallel in terface be tween computer an d device. clippin g Losing part of a d rawin g at the edges[...]

graphic s langu age A prog ramming language t elling a p rint dev ice how to output grap hic data. grayscal e Shade s of g ray to represent color s. high-gl oss photo A gloss y , op aque photogr aphic p aper . HP-GL/2 One of He wlett- Packard ’s stan dard graph ics language s for plot ters an d prin ters. P roduces vector dat a. I/O In put/ outpu[...]

nesti ng Placi ng two or mor e page s side-by -side on roll p aper to avoid wast e. nozzle s L ocated un derneath the pri nthead. The noz zles dire ct the ink onto the p age . palet te A set of logi cal pens de fined by co lor and width . PJL Printer Job Lang uage. A programmi ng la nguage t hat cont rols j obs goi ng to a printer . paral lel inte [...]

rend ering inte nt Rende ring in tent is a con cept define d by ICC S pec ICC.1:199 8-09, “Fil e Format for Color Profiles”. From t he specif ication: “ Renderi ng intent specifi es the styl e of repro duction to be use d during the eval uation of this pr ofile in a sequen ce of profil es. It applie s spec ifical ly to that pr ofile in the se[...]

[...]

Index A acousti c specifi catio ns ☞ action key s ☞ adjusti ng page size ☞ non-Po stSc ript files ☞ adjusti ng the page size in the front panel ☞ adva nced cali brati on ☞ alignin g printhe ad ☞ ANSI p aper ☞ Architec tural pa per ☞ B Back k ey ☞ banding ☞ Best ☞ blurred l ines ☞ bright w hite in kjet pape r ☞ C cable sp[...]

E ecologi cal spe cificat ions ☞ Enter k ey ☞ enviro nmental s pecific ations ☞ F Fast ☞ finding t he source o f a probl em ☞ Form Feed & Cut key ☞ front pan el acti on keys ☞ disp lay scr een ☞ introd uction ☞ menu structu re ☞ navig a ti on keys ☞ page size setting ☞ function al specif icatio ns ☞ G graphic s langu a[...]

cartridge rep lac ement ☞ stat istics ☞ dryi ng tim e ☞ automatic ☞ manual ☞ none ☞ printhead alignment ☞ rep lac ement ☞ stat istics ☞ inke d area ☞ inst allin g roll pape r ☞ interfac e cable s ☞ interfac es Fast Ether net 10 /100 base T X ☞ para lle l ☞ USB ☞ internal pa lettes ☞ ISO paper ☞ J Job Mana gement me[...]

navigat ion ke ys ☞ network interface changi ng setting s ☞ network s and graphi cs languag e ☞ non-Pos tScript file s adju sting pag e size ☞ Normal ☞ O obtainin g roll p aper inform ation ☞ obtain ing shee t paper in formatio n ☞ one im age overla ys a nother on same she et ☞ other s ources of i nformati on for in correct p rinted[...]

which edge first ☞ which side up ☞ Paper m enu ☞ paper pr oblems blurred li nes ☞ clear ing j am ☞ genera l rules ☞ ink bl eeds ☞ loading roll pap er ☞ sheetl pa per ☞ marks o r scratc hes ☞ outp ut ☞ warped lin es ☞ paper s izes specifi cations ☞ parall el interfac e ☞ parall el interfac e specificati ons ☞ pen widths[...]

ink su pply after repla cement of p rinthead ☞ inserting t he ink c artridge ☞ inserting t he printh ead ☞ prin t qua lity ☞ solutions ☞ solvin g ☞ stepped lines ☞ troubl eshooting ☞ R removing roll pape r from printer ☞ from spindl e ☞ replac ing cutter ☞ ink cartr i dge ☞ printhead ☞ resolu tion spec ificati ons ☞ reso[...]

typical pr inting t imes ☞ U Univer sal Se rial Bu s ☞ unloa ding roll pape r ☞ sheet pa per ☞ Up key ☞ upgradi ng system s oftware ☞ USB ☞ user inter face ☞ User’s Ref erence Gu ide ☞ V vellu m ☞ W warped lines ☞ Web page ☞[...]