HP (Hewlett-Packard) 651176-002 manual

HP R/T3 000 G2 UP S Us er Guide Abstract This document includes installatio n, configuration, and opera tion information for the HP R/T3000 G2 UPS. This documen t is for the person who installs and maintains power products. HP assumes you are qualified in the servicing of high - voltage equi pment and traine d in recognizi ng hazards in products wi[...]

© Copyright 2011, 2012 He wlett- Packard Development Company, L.P. The information c ontained her ein is subject to change without notice. The only wa rranties for HP products and services ar e set forth in the expres s warranty statements accompanyin g such products and services. Nothing herein s hould be construed as constituti ng an additional [...]

Contents 3 Con tents Component identification ............................................................................................................... 7 UPS R/T3000 G2 overview ........................................................................................................................ 7 UPS front pane l ..........................[...]

Contents 4 Attaching the tower conversion stands .............................................................................................. 35 Continuing t he ERM install ation ....................................................................................................... 37 Installing the extension bars (if included) ..................[...]

Contents 5 Low battery shutdowns ............................................................................................................................. 60 UPS does not provide the ex pected bac ku p time ......................................................................................... 60 UPS frequently switches between utility and ba[...]

Contents 6 Preventing electrostatic discharge .............................................................................................................. 75 G rounding methods to prevent electrostatic discharge .................................................................................. 75 Acronyms and abbreviatio ns ......................[...]

Componen t ident ification 7 C om ponen t ide ntif i cati on UPS R/T3000 G2 overvie w The HP UPS R/T3000 G2 features a 2U rac k - mount with convertib le tower design and offers power protection for load s up to a maximum of 3300 VA/3000 W (these nu mbers might vary by mode l). To benefit fro m the latest product en hancements, up date to the lates[...]

Component ident ification 8 U PS front panel controls Item Description Function 1 Test/Alarm Reset button Silences UP S alarms (" Silencing an audible alarm " on pag e 44 ) 2 Off button Places the UPS in Standby mode (on page 40 ) 3 On button Powers up the UPS (" Starting power to the load " on page 26 ) 4 Battery Start button S[...]

Component ident ification 9 The front panel is show n wi th the bezel removed . Item LED description Load level 1 Self Test On — The load level is greater than 10%. 2 Battery Fault On — The load level is greater than 25%. 3 Site Wiring Faul t On — The load level is greater than 50%. 4 Overtemperature On — The load level is greater than 75%.[...]

Component ident ification 10 Item Description 4 Load segment circuit breaker 5 Load segment 1 (two NEMA 5 - 20R T - Slot recep tacles) 6 Load segment circuit breaker 7 Load segment 2 (two NEMA 5 - 20R T - Slot recep tacles) 8 PDU output (NEMA L5 - 30R) receptacle (load segment 1) 9 Cord retention clip attachment location 10 Cord retent ion clip att[...]

Component ident ification 11 R/T3000 INT rear panel Item Description 1 UPS option card 2 USB communica tions port 3 Serial communi cations port 4 Ground bonding s crew 5 Load segment 1 and 2 (one IEC - 320 - C19 receptacle) 6 Load segment 1 (three IEC - 320 - C13 receptacles) 7 Load segment 2 (three IEC - 320 - C13 re ceptacle s) 8 Cord retention c[...]

Component ident ification 12 IMPORTANT: Pressing and holding the On button without utility present normally initiates a battery start and the UPS assumes the load. However, if the On button is pressed and a REPO i s detected, battery start is inhibited and the UPS is not ab le to assume the load. The electro nics module fan spins, and the Self Tes [...]

Installation 13 Inst allati on P recautions Save these instructions. This document contains important safety instructions that should be followed duri ng installation, operation, and maintenance of the UPS and batteries . WARNING: A risk of pers onal injury from electric shoc k and hazardous e nergy levels exi sts. The installation of options and r[...]

Installation 14 • Hex nuts • Cage nuts • Cage nut - fitt ing tool S electing a site WARNING: To prevent fire or el ectric shock, install the unit in a temperature - and humidity - controlled indoor en vironment, free of conducti ve contamina nts. When selecting a site, consider the following fa ctors: • Elevated operating ambient temperatu [...]

Installation 15 WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: • The levelin g feet are extend ed to the floor. • The full weigh t of the rack rests on the leveling feet. • The stabilizi ng feet are atta ched to the rack if it is a single - rack i nst allation. • The racks are c oupled together in m[...]

Installation 16 3. Install cage nuts or clip nuts into the rear of the rack. 4. Insert screws through the mounting rail into the cage nuts o r clip nuts.[...]

Installation 17 5. Tighten the wing nuts or hex nuts. 6. Install the rear stabilization bracket us ing wing nuts. Wait until the unit i s installed and the brackets are adjusted b efore tightening t he nuts. I nstalling the UPS in a rack Before installin g the unit, review and adhere to a ll warnings provided in " Prec autions (on page 13 ).&q[...]

Installation 18 2. Install the mounting ears on the chassis using the screws provided. 3. With one person on each side, lift the chassis to rail l evel and slide the chassis on the mounting rails . 4. Attach the chassis to the rack us ing the supplied screws. C onnecting the battery leads WARNING: To prevent persona l injury from electr ic shock or[...]

Installation 19[...]

Installation 20 Attaching the UPS fron t bezel Connecting the host com puter CAUTION: Only one communications port can be connected to the host computer. Connecting more than one will r esult in unexpected UPS b ehavior. If an option card is inst alled, the serial and USB communications port s are automatically disable d. Connect the UPS to a host [...]

Installation 21 Connecting the serial communications port CAUTION: Use only the computer i nterface cable supplied with the UPS to connect the communications port to the host computer. IMPORTANT: Power protector software r equires the communication s port to be appropriately cabled to the host computer. Connecting the USB communications port Connec[...]

Installation 22 WARNING: To meet the requirem ents stated in NEC ( NFPA 70) Articles 645 - 10 and 645 - 11, a UPS installed in a c omputer equipment r oom must be connected to a R EPO circuit. IMPORTANT: The remote switch must be in the Off (o pen) position to enable power to the output receptacl es. NOTE: Wire th e connector block using strand ed,[...]

Installation 23 • Avoid allowin g the wires to hang in the rear of the U PS. • Use tie wraps and tie wrap blocks to secure the wires tightly to the rack and the rear of the UPS. Fo r more informa tion about the REPO port, see " REPO port (on page 11 )". For information about verifying the REPO conn ection, see " Verifying the REP[...]

Installation 24 The ground bondin g cable is not included. C onnecting the UPS to utility power WARNING: To prevent injury from ele ctric shock or damage to the eq uipment: • Plug the input line cord into a grounded (earthed) elec trical outlet that is installed near the equipment a nd is easily accessib le. • Do not disable the groundi ng plug[...]

Installation 25 CAUTION: Do not plug laser printers into the UPS ou tput receptacles. The instantaneous current drawn by this type of printer can overload the UPS. Before connecting devices, verify that the UPS will not overload by checking t hat the ratings of th e devices do not exceed the UPS capacity. If the equipment rating is lis ted in amps,[...]

Installation 26 IMPORTANT: Charge the batteries for a t least 24 hours before suppl ying backup power to devices. Th e batter ies charge to: • 80 percent of their capacity within 3 hours • 100 percent of their capacity within 48 hours Starting power to the load Start power to the load by placing the UPS in Oper ate mode (on page 40 ). IMPORTANT[...]

Installation 27 4. Attach the chassis to the rack us ing the supplied screws. C onnecting the battery leads[...]

Installation 28 A ttaching the ERM front bezel[...]

Installation 29 Connecting the ERM to th e UPS 1. Remove the screws, and then remove the ERM connector bracket from the UPS. 2. Connect the ERM cable (2) in the socket (1) at the rear of the UPS.[...]

Installation 30 3. Attach the ERM connector bracket to the UPS as a cord rete ntion bracket for the ERM cable. 4. To install a second ERM: a. Remove the E RM connector bracket from the fir st ERM. b. Connect the cable from the second ERM into the socket at the rear of the f irst ERM. Up to two ERM units can be connected. c. Attach the ERM connector[...]

Installation 31 Installing the optional UPS Ne twork Modul e NOTE: It is not neces sary to power down the UPS b efore installing the UPS Netw ork Module. You can purchase the optional UPS Netwo rk Module by order ing part number AF465A. 1. Remove the two screws securing the UPS option slot cover plate, and then re move the cover plate. 2. Install t[...]

Installation 32 4. If the UPS is powe red up, you can be su re that the UPS Network M odule is seated prope rly and communicating with the UPS by verifying that the UPS Data LED illuminates solid green, and then flashes regularly after 2 minutes. Connecting the UPS Network Module The UPS Network Modu le is provided to manage the attache d servers. [...]

Installation 33 Connecting the battery leads WARNING: To prevent persona l injury from electr ic shock or damage to the equipment, remove the battery lead labels, and verify that the ERM circuit breakers are in the Off position. Rotating the logo badge Gently pull out the logo badge, rotate it 90 deg rees, and then replace it in the bezel.[...]

Installation 34 Attaching the UPS fron t bezel Attaching the tower con version stands WARNING: To reduce the risk of personal injury or damage to the equipment, the tower conversion stands must be properly attached when the unit is installed as a towe r. Using the preinstalled screws, attach the tower conversion stands to the unit. Continuing the i[...]

Installation 35 I nstalling the ERM as a towe r Before installin g the unit, review and adhere to a ll warnings provided in " Prec autions (on page 13 )." The tower stands and as sociated hardware ship with the UPS. Rotating the logo badge Gently pull out the logo badge, rotate it 90 deg rees, and then replace it in the bezel. A ttaching [...]

Installation 36 WARNING: To reduce the risk of personal injury or damage to the equipment, the tower conversion stands must be properly attached when the unit is installed as a tower. 1. Using the preinstalled screws, attach the tower conversion stands to the u nit. 2. Remove a scr ew from the inner - most, rear corner of the UPS and ERM. 3. To att[...]

Installation 37 o For the rear b racket, use the scr ews removed from the chassis. Continuing the ERM inst allation To continue the ERM in stallation, follow the instr uctions starting with " Connecti ng the ERM to the UPS (on page 29 )."[...]

Installation 38 I nstalling th e extension bars (i f included)[...]

Installation 39 C onnecting and securing the power cords[...]

UPS operations 40 U P S oper atio ns M odes of operation The UPS has five mode s of operation: • Standby mode (on page 40 ) • Operate mode (on page 40 ) • Configu re mode (on page 41 ) • Battery mode (on page 41 ) • Auto - Bypass mode (on page 41 ) S tandby mode In Standby mode: • No power is available at the UPS out put receptacles. ?[...]

UPS operations 41 For the location of buttons, see "UPS f ront panel controls (on page 8 )." For the location of LEDs, see " UPS fro nt panel LED indic ators (on page 8 )." C onfigure mode The UPS can be placed in Configure mode while in Op erate mode (on pag e 40 ), Battery mode (on page 41 ) or Standby mode (on page 40 ). In C[...]

UPS operations 42 NOTE: If the On and Off buttons are simultaneously pressed, the Off button has priority over the On butto n. Button Assertion time Audible alarm Mode before assertion Utilit y present ? Action On 0.5 seconds Every 0.5 seconds until the button is released Standby Yes En ergizes the load and resets the bypass entry coun t to 0 Opera[...]

UPS operations 43 Available setti ngs Parameter Associat ed LED Explanation (when LED is illuminated) 110/220 Nom Battery Fault Nominal outpu t voltage is 1 10 V for a low voltage model and 220 V for a high voltage model 120/230 Nom Site Wiring Fault Nominal output voltage is 120 V for a low voltage model and 230 V for a high voltage model 127/240 [...]

UPS operations 44 S ilencing an audible alarm To silence an a larm, press the Test/Alarm Reset bu tton (" UPS front panel contr ols " on page 8 ). IMPORTANT: • Although the audible alarm silences, the condition that cau sed the alarm to sound may still exist. • If a utility po wer failure caus ed the alarm, th e alarm silences afte r [...]

Maintenance 45 Maint enance R emoving the UPS front beze l R emoving the ERM front b ezel R eplacing the b atteries To replace th e batteries:[...]

Maintenance 46 1. Read and ob serve the requiremen ts in " Important battery safety info rmation (on page 46 )" and " Battery care and storage guid elines (on page 46 )." 2. Follow the instruct ions in " UPS battery replac ement procedure (on pag e 47 )." I mportant battery safety information WARNING: The unit contains[...]

Maintenance 47 When a battery al arm sounds, init iate a UPS batter y self - test to verify that battery replacement is requir ed. If the Battery Fault LED remains illuminated, replace the batteries as soon as possible. For more informa tion on initiating a self - test, see " Initiating a self - test (on page 43 ) ." For the location of L[...]

Maintenance 48 IMPORTANT: Do not pull the batter y leads when removing or installing the batteries. To replace th e components, r everse the removal p rocedure. IMPORTANT: Charge the batteries for a t least 24 hours before suppl ying backup power to devices. Th e batteries charg e to: • 80 percent of their capacity within 3 hours • 100 percent [...]

Maintenance 49 R eplacing the UPS To remove the UPS: 1. Power down all at tached load devices. 2. Power down the UPS (" Powering down the UPS " on pag e 44 ). 3. Switch the circuit breaker for any attached ERMs to the Off position. 4. Unplug the U PS power cord. 5. Disconnect the communications cable from the option card. 6. Disconnect th[...]

Maintenance 50 3. Remove the two s crews securing the option card and slide the card out. To replace th e component, rev erse the removal p rocedure. NOTE: Replacing t he option card might requir e power protector softwa re to be restarted or reconfigur ed. U pdating the UPS firmware To update the UPS fi rmware, see the HP websi te ( http://www.hp.[...]

Maintenance 51 5. In the tree displayed in the left panel, cl ick the Ports (COM & LPT) branch to expand. 6. Double - click the port that is assigned to your USB t o serial converter device. This port is usually n amed with the devi ce manufactur er's name followed by one of the foll owin g: o USB to Serial Bridge ( COM 4) o USB Serial por[...]

Maintenance 52 The Advanced Setting s screen appears. 5. Select an available USB po rt number from the CO M Port Number drop down menu. 6. Click OK to close the Advanced screen. 7. Click OK to close the Port Settings screen. 8. Verify that the Device Manager screen shows that the USB to s erial converter is assigned to COM 1, and that the other USB[...]

Power management 53 P o w er manage ment Power Protector soft ware HP Power Prot ector software en sures maximum pow er reliability of com puter systems thro ugh comprehensi ve control of UP Ss. The easy - to - use brow ser interface ena bles novice use rs to configure a nd manage power protection settings. To download the latest versio n of HP Pow[...]

Power management 54 • Delays reboot by load se gment after a pow er outag e to sequence the sta rtup of system c omponents.[...]

Troubleshootin g 55 T r ou blesh ooting L ED troubleshooting Utility LED On Battery LED On Bypass LED Self Test LED Battery Fault LED Site Wiring Fault LED Over Temp LED Overload LED Condition On — Lo ad <10% Off Off On — Loa d >10% On — Loa d >25% On — Loa d >50% On — Loa d >75% Off UPS is in Operate mod e (on page 40 ) Fl[...]

Troubleshootin g 56 Off On Off On — Batt ery capacity <25% On — Batt ery capacity >25% On — Batt ery capacity >50% On — Batt ery capacity >75% Off UPS is on batte ry (on page 58 )— No utility power * * * Off * * Flashing * Overtemperat ure condition (on page 59 ) Off Off On Flashing Flashing F lashing Flashing Flashing In tern[...]

Troubleshootin g 57 Action : 1. If power management so ftware is being used, check th e log files to obtain specific error inform ation to help identify the pr oblem. For more informa tion about the causes of a general fau lt condition, see the HP Pow er Manager user guide available for d ownload from the HP websit e ( http://www.hp.com/go/rackandp[...]

Troubleshootin g 58 b. Remove one or more load d evices to reduce th e power requirem ents. c. Wait at least 5 s econds and restart the UPS. d. If the condit ion persists, v erify that the loa d devices are not defe ctive. 4. Allow the UPS to cool: a. Power down the UP S (" Powering down the UPS " on page 44 ). b. Clear vent s and remove [...]

Troubleshootin g 59 Overtemperatur e condition Possible cause: The UPS internal temperature is too high, or a fan has faile d. Action : 1. Power down the UPS (" Powering down the UPS " on page 44 ). 2. Allow the UPS to cool: a. Clear vent s and remove any hea t sources. b. Be sure that the that the airflow arou nd the UPS is not restricte[...]

Troubleshootin g 60 C hecksum failure err or A Checksum failu re error occu rs when executing a bad load se quence, or having an incorrec t EEPROM map while loading soft ware through the serial or USB port. Action: 1. Rerun the f irmware upgrade. 2. If the condition persists, contact an HP author ized service representative. U PS does not start Act[...]

Specifications 61 S pec if i cati ons U PS physical specifications Parameter Value Height 8.9 cm (3.5 in) Depth 63.5 cm (25 in ) Width 44.5 cm (17.5 in) Weight 37 kg (8 2 lb) E RM physical speci fications Parameter Value Height 8.9 cm (3.5 in) Depth 63.5 cm (25 i n) Width 44.5 cm (17.5 in) Weight 45 kg (100 lb) U PS input spe cifications UPS model [...]

Specifications 62 UPS model Load segment O utput receptacles — — 1 x L6 - 20R — 2 3 x IEC - 320 - C13 — — 1 x IEC - 320 - C19 R/T3000 INTL 1 3 x IEC - 320 - C13 — — 1 x IEC - 320 - C19 — 2 3 x IEC - 320 - C13 — — 1 x IEC - 320 - C19 P ower protection specif ications UPS model VA Nominal power rating (W) Nominal v oltage setting [...]

Specifications 63 Feature Specification Charging Complete charge takes no more than 48 hours. After approximately 3 hours, the batter ies reach 80% charge at default nominal utility voltage and no load. H ig h-voltage UPS battery runtimes Load, percent Estimated bat tery runtime Runtime with one ERM Runtime with two ERMs 20 40 minute s 125 minutes [...]

Spares 64 S par es O rdering spares To order a spare, vi sit the HP website ( http://www.hp.com/buy/parts ). To replace parts under warranty, contact an HP authorized service representative. UPS spare parts li st Item Description Spare part number 1 UPS unit — a) NA/JPN 638 840 - 001 b) HV NA/JPN * 638841 - 0 01 c) INTL* 638 842 - 001 2 UPS Netwo[...]

Spares 65 ERM spare parts list Item Description Spare part number 1 ERM unit 517702 - 0 01 2 UPS/ERM mounting brackets* 582931 - 001 3 Mounting rails with screws* 419181 - 0 01 * not shown H ardware options For information on the supported hardware options, see the HP we bsite ( http://www.hp.com/go/rackandpower ).[...]

Support and other resources 66 S uppo r t and other r es our ce s B efore you contact HP Be sure to have the follo wing information a vailable before you call HP: • Active Health System log Download and have av ailable an Acti ve Health System l og for 3 days before the failure wa s detected. For more infor mation, see the HP iLO 4 User Gu ide or[...]

Warranty informa tion 67 W ar r anty inf or matio n L imited war ranty To back up the w ide range of features offered with the UPS, a 3 - year limited warranty is provi ded. $250,000 Computer Load Protection Guarante e In addition to the limit ed warranty, a $250,000 Comp uter Load Protection Gua rantee (provided b y the original equip ment manufac[...]

Warranty informa tion 68 R ecommended durati on of use Although tests and a multitude of custo mer experiences have shown no notic eable performance issue s with UPSs for significant time periods after expira tion of the 3 - year limited warranty, we strongly recommend considering rep lacing UPSs after a maximum of 5 to 6 years of use to assure ful[...]

Regulatory comp liance notices 69 R egulatory compli ance noti ces R egulatory comp liance ident ificat ion numbers For the purpose of regulato ry compliance certificati ons and identification, this p roduct has been assigned a unique regulatory mo del number. The regul atory model number can be found on the product name plate label, along with all[...]

Regulato ry compliance not ices 70 radio communicat ions. However, there i s no guarantee that interfer ence will not occur in a partic ular installation. If this equipment does cause ha rmful interference to radi o or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the int[...]

Regulatory comp liance notices 71 This Class A digital apparatus meets all requirements of t he Canadian Interfe rence - Causing Equipment Regul ations . Cet appareil numérique de l a classe A respect e toutes les exi gences du Règlem ent sur le matér iel brouilleu r du Canada. Class B equipment This Class B digital apparatus meets all requireme[...]

Regulatory comp liance notices 72 This symbol on the product or on its packaging indicates that this product must not be disposed of with your other househ old waste. Instead, it is your re sponsibility to dispose of yo ur waste equipment by handin g it over to a designated collection point for the recycling of waste electr ical and electronic equi[...]

Regulatory comp liance notices 73 Class B equipment Chinese notice Class A equipment B attery replace ment notice WARNING: Power products contain s ealed lead - acid battery modules. A risk of fire and burns exists if the battery is not properly handled. To reduce the risk of personal injury: • Do not attempt to recharge the battery. • Do not e[...]

Regulatory comp liance notices 74 P ower cord statement for Jap an[...]

Electrostatic dis charge 75 E lectr o stati c disc har ge P reventing elect rostatic d ischarge To prevent da maging the system, be awar e of the precaution s you need to follow w hen setting up the system or handling parts. A discharge of static electricity from a finger or other conduct or may damage system boards or other stat ic - sensitive d e[...]

Acronyms and abbrevia tions 76 A c r on y ms and abbr e v iati ons EEPROM electrical erasable pro grammable read only me mory ERM extended runtime modu le IEC International Electrotechnical Commissi on MOV metal oxide var istor PDU power distribution unit PFC power factor corr ected REPO remote emer gency power off THD total harmonic d istortion UP[...]

Documentation feedback 77 Doc ument ation fe edbac k HP is committed to pro viding documentation that me ets your needs. To help us improve the documentation, send any erro rs, suggestions, or comments to Documentation Feedback ( mail to:docsfeedback@hp.com ). Include the document title and part number, version number, or the URL when submitting yo[...]

Index 78 A alarms, silencin g 44 authorized r eseller 66 Auto - Bypass mode 41, 56 B backup time, insufficient 60 batteries, care and s torage 46 batteries, charging 25, 30 batteries, con necti ng 18, 27 batteries, obtaining 47 batteries, replac ing 45, 46, 47 batteries, runtime 63 batteries, specific ations 62 batteries, testing 48 battery bracket[...]

Index 79 HP technical support 66 I input specifications 61 input voltage is out of ra nge 58 installation ins tructions 13, 17, 26, 32, 35 installing the ERM 26, 35 installing the UPS 17, 32 internal UPS fault condit ion 59 J Japanese notice 72 K Korean notices 72 L LEDs, testing 43 LEDs, troubleshooting 55 limited warran ty 67 load protection guar[...]

Index 80 system configuration setti ngs 42 T Taiwan battery recycling notice 73 technical support 66 telephone n umbers 66 temperature ranges (environmental) 63 Test/Alarm Reset button, location 8 testing batteries 48 tools 13 tower bezel, insta lling 35 tower conversion stands 35 troubleshooting 55 U updating the firm ware 50 UPS does not star t 6[...]