HP (Hewlett-Packard) 8100 DN manual

Contents How to na vigate Inde x and 8100 DN Printers User Guide HP LaserJet 8100, 8100 N,[...]

2 © Cop yright Hewlett-P ac kard Company 1998 All Rights Reser v ed. Reproduction, adaptation, or translation without prior written per mission is prohibited, e xcept as allow ed under the cop yright la ws. Reorder par t n umber C4214-60103 First Edition, October 1998 W arranty The inf ormation contained in this document is subject to change witho[...]

3 HP Customer Care Thank y ou f or y our purchase . Along with y our product, you receiv e a variety of suppor t ser vices from He wlett-P ac kard and our suppor t par tners. These ser vices are designed to giv e y ou the results y ou need, quic kly and prof essionally . Online Services: F or 24-hour access to inf o rmation ov er y our modem, w e s[...]

4 America Online America Online/Ber telsmann is av ailable in the U .S., F rance , Germany , and U .K. Pr inter drivers , updated HP printer software , and suppor t documentation to help ans w er your questions about HP products are a vailab le . Use K eyword HP to star t y our tour or call 1-800-827-6364 pref erred customer # 1118 to subscribe. In[...]

5 Obtaining software utilities and electronic information: For U.S. and Canada: Phone: DGHQTG   CUQH   F a x : DGHQTG   CUQH [...]

6 For Australia, New Zealand, and India: F or A ustr alia and Ne w Zealand, call (61) (2) 565-6099. F or India, call (91) (11) 682-6035. For European English: F or U .K., call (44) (142) 986-5511. F or Ireland and outside U .K., call (44) (142) 986-5511. HP direct ordering for accessories or supplies: Call (800) 538-8787 (U .S.) or (800) 387-3154 ([...]

7 HP Service Agreements: Call (800) 835-4747 (U .S .) or (800) 268-1221 (Canada). Extended Ser vice (800) 446-0522[...]

8 HP FIRST : HP FIRST F ax will deliv er detailed troub leshooting inf or mation on common software and troub leshooting tips f or your HP product. Call from an y touch tone phone and request up to three documents per call. These documents will be sent to the f ax of y our choice . North and Latin America 1WVUKFGVJG75CPF%CPCFC [...]

9 Europe, Middle East, and Africa #WUVTKC  $GNIKWO &WVEJ  (TGPEJ  &GPOCTM  'WTQRGCP+PVGTPCVKQPCN  (KPNCPF  (TCPEG ?[...]

10 Customer suppor t options w orld wide The ser vice and suppor t chapter of this user guide contains worldwide sales and se r vice addresses and phone n umbers f o r count r ies /regions not listed her e . Customer Support and Product Repair Assistance for the U.S. and Canada Ref er to the service and suppor t chapter of this user guide f or addi[...]

11 European Customer Support Center Language and Open Monda y through F rida y 8:30–18:00 CET HP provides a free telephone suppor t ser vice during the warr anty per iod. By calling a telephone number listed belo w , you will be connected to a responsiv e team waiting to help y ou. If you require suppor t after y o ur w arranty has e xpired, y ou[...]

12 +VCNKCP +VCN[ 5RCPKUJ 5RCKP 2QTVWIWGUG 2QTVWICN If y ou require suppor t after y our w arranty has e xpired, additional product repair se r vice s , or if y o ur count[...]

13 /GZKEQ/GZKEQ%KV[  /GZKEQ QWVUKFG/GZKEQ %KV[  0GY<GCNCPF  2JKNKRRKPGU  2QNCPF  2QTVWICN ?[...]

14 Introduction Navigation Features . . . . . . . . . . . . . 20 Text Conventions . . . . . . . . . . . . . . . 21 Additional Features of Acrobat Reader . . . . . . . . . . . . . . . . . . . . . . 22 Tips for Use . . . . . . . . . . . . . . . . . . 24 1 Printer Basics Overview . . . . . . . . . . . . . . . . . . . . . . 25 Printer Features and Bene[...]

15 Selecting the Output Bin . . . . . . . . . . . . 96 Printing to the Standard Output Bin . . . 98 Printing to the Face-up Bin . . . . . . . . 100 Printing to a Mailbox . . . . . . . . . . . . 101 Using the Stapler . . . . . . . . . . . . . . . . 106 Loading Staple Cartridges (5-bin Mailbox with Stapler) . . . . . . . . . . 106 Stapling Documents [...]

16 Storing a Print Job . . . . . . . . . . . . . . . 157 Printing a Stored Job . . . . . . . . . . 157 Deleting a Stored Job . . . . . . . . . . . 158 Printing with the Optional HP Fast InfraRed Connect . . . . . . . . . . . . . . . . 159 Setting Up to Print with Windows 3.1x . . . . . . . . . . . . . . . 159 Setting Up to Print with Windows 9x . .[...]

17 Checking the Printer’s Configuration . . . 277 Configuration Page . . . . . . . . . . . . . 278 Menu Map . . . . . . . . . . . . . . . . . . 281 PCL or PS Font List . . . . . . . . . . . . 282 File Directory Page . . . . . . . . . . . . . 284 Event Log Page . . . . . . . . . . . . . . . 285 6 Service and Support Overview . . . . . . . . . . . [...]

18 Appendix C Printer Memory and Expansion Overview . . . . . . . . . . . . . . . . . . . . . 392 Determining Memory Requirements . . . . 395 Installing Memory . . . . . . . . . . . . . . . . 397 Checking Memory Installation . . . . . . . . 400 Adjusting Memory Settings . . . . . . . . . 401 Installing EIO Cards/Mass Storage . . . . 404 Appendix D [...]

Introduction 19 Introduction This section e xplains some of the f eatures of this online user guide as well as tips and tricks to help y ou use it to its greatest potential. It pro vides an ov er vie w of the f ollo wing inf ormation: z Na vigation F eatures z T e xt Con v entions z Additional F eatures of Acrobat Reader z Tips f or Use Additional [...]

Introduction 20 Navigation Features Button Button Name Function P age Up and Down Arrows The P age Up and Down arro ws allo w y ou to scroll page-b y-page through the online user guide. The P age Up arrow allows y ou to go back one page , while the P age Down arrow allo ws y ou to mo v e f orw ard one page. T ab le of Contents Icon This T ab le of [...]

Introduction 21 T ext Conventions Some te xt is f or matted diff erently to indicate specific meanings or functions. Below is a tab le that defines the diff erent text f or mats and what the y indicate. T e xt Format Style Meaning or Function K EY C AP This f ormat is used to represent buttons on the printer, as well as k e ys on the computer k eyb[...]

Introduction 22 Additional Features of Acrobat Reader In addition to the na vigation bu ttons provided on the right side of the page, Adobe Acrobat Reader has a number of other f eatures that you ma y find useful. Button Button Name Function Actual Size This b utton sets the document view to the page’ s actual size . Fit P a ge This b utton chang[...]

Introduction 23 P a ge With Bookmarks This b utton displa ys the page and bookmarks to the diff erent sections of the document in a windo w to the left of the screen. P a ge With Thumbnails This b utton displa ys the page and small images of each page in a window to the left of the screen. Bac k This bu tton allows y ou to go to the pre vious link [...]

Introduction 24 T ips for Use Use bookmarks to navigate between chapters . When reading large amounts of te xt, turn off bookmar ks and change the page vie w to full screen. Use the find function under the T ools menu to find specific terms. T o print this document - F or best quality and quic k est printing, alwa ys pr int using a compatib le P os[...]

Chapter 1 Printer Basics 25 Overview 1 Printer Basics Overview Congr atulations on yo ur purchase of an HP LaserJet pri nter . If y ou ha v e not done so , see the getting star ted guide provided with the printer f or setup instructions. Now that the printer is set up and ready to use , take a f e w moments to get to know the printer. This chapter [...]

Chapter 1 Printer Basics 26 Printer Features and Benefits Printer Features and Benefits Speed and Throughput z RIP ONCE technolog y z 32 pages per minute (ppm) z 166 MHz MIPS microprocessor Resolution z 600 dots per inch (dpi) with Resolution Enhancement technolog y (REt) z F astRes 1200 provides 1200 dpi quality at full speed z More than 220 le v [...]

Chapter 1 Printer Basics 27 Printer Features and Benefits Language and Fonts z HP PCL 6 z HP PCL 5e f or compatibility z Printer Job Language (PJL) z Printer Management Language (PML) z 45 scalab le T r ueT ype typef aces z 65 f onts with HP F ontSmar t (not av ailable f o r Macintosh) z P ostScr ipt Le vel 2 Em ulation standard[...]

Chapter 1 Printer Basics 28 Printer Features and Benefits Paper Handling Options z Input  Tr a y 1 : A multipur pose tra y f or paper , transparencies , labels, and en v elopes. Holds up to 100 sheets of paper .  T ra ys 2 and 3: T wo 500-sheet tra ys. These tr a ys automatically sense paper size .  Optional 2 x 500-sheet Input T ra y (T r[...]

Chapter 1 Printer Basics 29 Printer Features and Benefits  Optional 5-bin Mailbo x with Stapler: Each of the 5 bins holds up to 250 sheets of paper . Provides job separation b y stapling jobs.  Optional 8-bin Mailbo x: Each of the 8 bins holds up to 250 sheets of paper .  Optional 7-bin T abletop Mailbo x: Each of the 7 bins holds up to 12[...]

Chapter 1 Printer Basics 30 Printer Information Printer Information Configurations HP LaserJet 8100printer The HP LaserJet8100printer (product number C4214A) comes standard with 16 MB RAM, wide f ormat pr inting, two 500-sheet tr a ys , and a 100-sheet multipur pose tr a y . Note The HP LaserJet 8100 requires an EIO card to connect to a Macintosh. [...]

Chapter 1 Printer Basics 31 Printer Information HP LaserJet 8100 DN printer The HP LaserJet 8100 DN printer (product number C4216A) comes standard with 24 MB RAM, wide f orm at printing, two 500-sheet tra ys, a 100-sheet multipurpose tra y , an HP JetDirect 600N print ser v er , and a duplex er (f or printing on both sides of paper).[...]

Chapter 1 Printer Basics 32 Printer Information Printer Parts and Locations Continued on ne xt page. Control panel Standard Output Bin Adjustable paper stop T op cov er Tr a y 1 (multipur pose) T ra y 1 extensions T ra y 1 paper width guides Tr a y 2 Tr a y 3 On/Off s witch F ront door F ace-up Bin Right door[...]

Chapter 1 Printer Basics 33 Printer Information EIO slots Bidirectional Pa r a l l e l Po r t (IEEE-1284) P ow er outlet Printed Circuit Assembly (f or matter board) P aper Handling Connector (C-link)[...]

Chapter 1 Printer Basics 34 Accessories and Supplies Accessories and Supplies Y ou can increase the capabilities of the printer with optional accessor ies and supplies. Use accessories and supplies specifically designed for the printer to ensure optimum perf or mance . The printer suppor ts three enhanced input/output (EIO) cards. Other accessories[...]

Chapter 1 Printer Basics 35 Accessories and Supplies Continued on ne xt page. 5-bin Mailbo x with Stapler 8-bin Mailbo x Duple x er 7-bin T ab letop Mailbo x Stand f or 7-bin T ab letop Mailbo x HP F ast InfraRed Connect En v elope F eeder[...]

Chapter 1 Printer Basics 36 Accessories and Supplies Optional Hard Disk The Hard Disk accessor y can be used to permanently store downloaded f onts and f orms in the pr inter. Unlik e standard printer memor y , items on the Hard Disk remain in the printer ev en when the pr inter is tur ned off . F onts downloaded to the Hard Disk are a vailab le to[...]

Chapter 1 Printer Basics 37 Accessories and Supplies Macintosh Users Use the HP LaserJet Utility to download f onts and files. See HP LaserJet Utility on page 77 or the HP LaserJet Utility Guide online help included with y our HP LaserJet Utility software f or more info r mation. Note The HP LaserJet Utility is not suppor ted f or T raditional Chin[...]

Chapter 1 Printer Basics 38 Accessories and Supplies Or dering Information Use only accessories specifically designed for this printer . T o order an accessor y , contact an HP-authorized ser vice or suppor t pro vider . (See the HP Customer Care pages at the front of this user guide.) Ordering Information Item Description or Use Or der Number P ap[...]

Chapter 1 Printer Basics 39 Accessories and Supplies P aper Handling Duple x Printing Accessor y (duple x er) Allows automatic printing on both sides of paper . C4782A 7-bin T ab letop Mailbo x Each of the 7 output bins holds 120 sheets of paper . Designed f or tab letop use . C4783A 8-bin Mailbo x Each of the 8 output bins holds 250 sheets of pape[...]

Chapter 1 Printer Basics 40 Accessories and Supplies Printer Stands Stand f or 7-bin T abl etop Mailbo x Allows 7-bin T ab letop Mailbo x to be used when printer is mounted on 2 x 500-sheet Input T ra y , 2000-sheet Input T ra y , or pr inter stand. C4784A Ordering Information (continued) Item Description or Use Or der Number[...]

Chapter 1 Printer Basics 41 Accessories and Supplies Printing Supplies HP Multipur pose P aper (Other HP media is a v ailab le where office products are sold.) HP brand paper f or a variety of uses (1 bo x of 10 reams , 500 sheets each). T o order a sample, in the U .S . call 1-800-471-4701. HPM1120 HP LaserJet P aper (Other HP media is a v ailab l[...]

Chapter 1 Printer Basics 42 Accessories and Supplies Printing Supplies Staple Car tridges 3-pac k of staple car tridges. Each car tridge contains 2000 staples and should last about 2 months, depending on use . C3772A Ordering Information (continued) Item Description or Use Or der Number[...]

Chapter 1 Printer Basics 43 Accessories and Supplies Memory , Fonts, and Mass Storage Dual In-line Memor y Module (DIMM) (100-pin) Boosts the ability of the printer to handle large print jobs (maximum 192 MB with HP brand DIMMs): EDO DIMMs (100-pin) 4 MB 8 MB 16 MB C4135A C4136A C4137A SDRAM DIMMs (100-pin) 4 MB 8 MB 16 MB 32 MB 64 MB C4140A C4141A[...]

Chapter 1 Printer Basics 44 Accessories and Supplies Memory , Fonts, and Mass Storage F ont DIMM (100-pin) 8 MB Asian R OM: T raditional Chinese Simplified Chinese C4292A C4293A Hard Disk P er manent storage f or f onts and f or ms . Enables RIP ONCE mop ying of print jobs that are too large to RIP ONCE mop y in RAM (see page 136 ). C2985B Cable an[...]

Chapter 1 Printer Basics 45 Accessories and Supplies Cable and Interface Accessories Enhanced I/O Cards HP JetDirect print ser v er multi-protocol EIO netw ork cards: Ether net RJ-45 only Ether net RJ-45 and BNC , LocalT alk T ok en Ring RJ-45 and DB-9 F ast Ether net 10/100Base-TX RJ-45 only J3110A J3111A J3112A J3113A HP F ast InfraRed Connect En[...]

Chapter 1 Printer Basics 46 Accessories and Supplies Cable and Interface Accessories P ow er Bo x F or connecting a multibin mailbo x to the printer when the printer is on a pr inter stand. This item is included only with the 2000-sheet Input T ra y and the 2 x 500-sheet Input T ra y . C4789A Maintenance Accessory Pre v entiv e Maintenance Kit F or[...]

Chapter 1 Printer Basics 47 Accessories and Supplies Documentation HP LaserJet 8100, 8100 N, and 8100 DN Printers User Guide This is an online user guide provided on compact disc. C4214-60103 User Documentation Bundle An additional cop y of the getting star ted guide and the ready ref erence guide . C4214-99001 Ordering Information (continued) Item[...]

Chapter 1 Printer Basics 48 Control Panel Layout Control Panel Layout The control panel includes three indicator lights, six k eys , and a 2-line displa y (16 characters per line). Menu Go 2-line displa y Ready Data Attention Cancel Job Select READY - V alue + Item[...]

Chapter 1 Printer Basics 49 Control Panel Layout Control Panel Lights Configuration Page T o print a configuration page, see page 278 . Light Indication Ready The printer is ready to pr int. Data The pr inter is processing inf or mation. Attention Action is required. See the control panel displa y .[...]

Chapter 1 Printer Basics 50 Control Panel Layout Control Panel Keys Ke y Function G O z Places the p r i n t e r either online or offline. z Prints any data residing in the printer’ s buff er . z Allows the p r i n t e r to resume printing after being offline. Clears most p r i n t e r messages and places the p r i n t e r online. z Allows the p [...]

Chapter 1 Printer Basics 51 Control Panel Layout I TEM Cycles through the selected menu’ s items . Press the right end of the b utton to mov e f orward or the left end of the b utton to mo v e bac kw ard. The Item k e y is also used to navigate through the printer’ s online Help system (see page 199 ). - V ALUE + Cycles through the selected men[...]

Chapter 1 Printer Basics 52 Control Panel Layout Control Panel Menus F or a complete list of control panel items and possib le v alues , see page 354 . Press M ENU f or access to all control panel men us. When additional tr a ys or other accessories are installed in the pr inter, ne w menu items automatically appear . Continued on ne xt page.[...]

Chapter 1 Printer Basics 53 Control Panel Layout T o change a control panel setting: 1 Press M ENU repeatedly until the desired menu appears . 2 Press I TEM repeatedly until the desired item appears. 3 Press - V ALUE + repeatedly until the desired setting appears. 4 Press S ELEC T to sav e the selection. An asterisk (*) appears next to the selectio[...]

Chapter 1 Printer Basics 54 Paper Handling LED Status Interpretation Paper Handling LED Status Interpretation Use the f ollo wing tab le to inter pret the status lights on the Optional 2000-sheet Input T ra y , the Optional 2 x 500-sheet Input T ra y (T ra ys 4 and 5), the 8-bin Mailbo x, the 7-bin T abletop Mailbo x, and the 5-bin Mailbo x with St[...]

Chapter 1 Printer Basics 55 Paper Handling LED Status Interpretation Off The printer might be in P ower Sa v e mode . Press G O . The accessor y is not receiving pow er . Chec k the pow er supply , po wer cab les , and C-link cab les. The printer might be in P o wer Sa v e mode. Press G O . The accessor y is not receiving pow er . Chec k the pow er[...]

Chapter 1 Printer Basics 56 Printer Software Printer Software * These products are not suppor ted in T raditional Chinese , Simplified Chinese, K orean, and Japanese. Windows Client Windows Software Dr iv ers HP T oolbo x HP F ontSmar t* HP DocWise HP JetSend Macintosh Software Apple LaserWriter 8 Dr iv er PPDs HP LaserJet Utility* Macintosh Client[...]

Chapter 1 Printer Basics 57 Printer Software The printer dr iv ers pro vided on the compact disc must be installed to tak e full adv antage of the printer’ s features . The other softw are progr ams are recommended, b ut are not required f or oper ation. See the ReadMe file f or more inf ormation. Note Network Administrators: HP JetAdmin and HP L[...]

Chapter 1 Printer Basics 58 Printer Software z Microsoft Windows 9x z Microsoft Windows NT 4.0 z IBM OS/2 v ersion 2.0 or greater z Apple Mac OS 7 or greater Additional drivers f or DOS W ordP erf ect 5.x and 6.x are a v ailab le through y our HP distributor . (See the HP Customer Care pages at the front of this user guide.) The Printing System als[...]

Chapter 1 Printer Basics 59 Printer Software Printer Drivers Printer dr iv ers access the printer f eatures and allow the computer to communicate with the printer (via a pr inter language). W indows See Access the Windows Printer Driver on page 68 f or more specific driver inf orm ation. Macintosh See Apple LaserWriter 8 Dr iv er on page 76 f or mo[...]

Chapter 1 Printer Basics 60 Printer Software Drivers Included with the Printer The f ollo wing printer dr iv ers are included with the printer. The most recent drivers are a v ailab le on the Internet. (See the HP Customer Care pages at the front of this user guide.) Depending on the configur ation of Windows computers, the installation progr am f [...]

Chapter 1 Printer Basics 61 Printer Software Clic k Install to install the LaserWriter 8 dr iv er , PPDs , PDFs, online help , HP LaserJet utility , and Desktop Pr inter utility . Click Custom to only install the software y ou prefer . Additional Drivers Y ou can obtain the f ollo wing printer dr iv ers b y do wnloading them from the Inter net or b[...]

Chapter 1 Printer Basics 62 Printer Software Note If the desired printer dr iv er is not on the compact disc or is not listed here , chec k the software application’ s installation disks or ReadMe files to see if the y include suppor t f or the printer. If not, contact the software manuf acturer or distr ib utor and request a driver f or the pr i[...]

Chapter 1 Printer Basics 63 Printer Software Software for W indows Use the T ypical Install option or Custom Install option (if you are a Network Administrator) to install the HP softw are . (This includes se v e ral printer dr ivers . F or more inf or mation, see page 60 .) Network Administrators: If the printer is attached to a network through an[...]

Chapter 1 Printer Basics 64 Printer Software Installing W indows Printing Software (CD) For W indows 9x and W indows NT 4.0 1 Close all running applications. 2 Inser t the compact disc into the CD-R OM driv e. (Depending on the computer configuration, the installation prog ram ma y automatically star t.) 3 Clic k Star t . 4 Clic k Run . 5 Ty p e D:[...]

Chapter 1 Printer Basics 65 Printer Software For W indows 3.1x Note Windows 3.1x includes only P ostScr ipt Le v el 2 Em ulation (or Le vel 1 Emulation f or Windows 3.1x) and F o ntSmar t. 1 Close all running applications. 2 Inser t the compact disc into the CD-R OM driv e. 3 In the Windows Pr ogram Manager screen, clic k the File men u. 4 Clic k R[...]

Chapter 1 Printer Basics 66 Printer Software Installing Network Software Note If the printer is to be used on a networ k, install and configure the network operating system softw are on the network administrator’ s system bef ore individual users install the printing software. 1 Select a Custom Install to install the printing system software. Be [...]

Chapter 1 Printer Basics 67 Printer Software Installing Macintosh Printing Software Note Only the Macintosh drivers , installer , and PPDs are a v ailable in T raditional Chinese, Simplified Chinese , K orean, and Japanese . Note Read the “Installation Notes” on the CD-R OM. 1 Quit all open applications. 2 Inser t the compact disc into the CD-R[...]

Chapter 1 Printer Basics 68 Printer Software Access the W indows Printer Driver T o configure the driver once the softw are is installed, access it in one of the f ollo wing w a ys: Note Settings in the printer dr iv er and softw are application ov err ide control panel settings. (Softw are application settings o v erride pr inter driver settings .[...]

Chapter 1 Printer Basics 69 Printer Software Choose the Right Printer Driver for Y our Needs F or Windo ws, choose a printer driver based on the w a y y ou use the printer. z Use the PCL 6 dr iv er to tak e full adv antage of the printer’ s f eatures. Unless bac kward compatibility with pre vious PCL dr iv ers or older printers is necessar y , th[...]

Chapter 1 Printer Basics 70 Printer Software Printer Driver Help Each printer dr iver has help screens that can be activ ated either from the Help b utton, the F1 ke y , or a question mar k symbol in the upper ri ght corner in the printer dr iv er (depending on the Windo ws operating system used). These help screens giv e detailed inf ormation abou[...]

Chapter 1 Printer Basics 71 Printer Software HP T oolBox HP T oolBo x is enab led during a Custom Install and is not needed to pr int. Access HP T oolBo x from a printer icon on the Windows 9x and Windo ws NT 4.0 system tra y on the T askbar . HP T oolBo x provides one-step access to the current status of the printer and the jobs it is pr inting. A[...]

Chapter 1 Printer Basics 72 Printer Software HP DocW ise HP DocWise is enab led during a Custom Install and is not needed to print. HP DocWise provides automatic notification of when y our pr int job is done printing with a graphical reminder of which bin it is in. HP DocWise also notifies y ou if any errors occur during the pr inting of y our job [...]

Chapter 1 Printer Basics 73 Printer Software HP FontSmart Note HP F ontSmar t is not suppor ted f or T raditional Chinese, Simplified Chinese , K orean, and Japanese . Access HP F ontSmar t from the HP LaserJet f older or through HP T oolBox. HP F ontSmar t is a f ont management utility (for Windo ws only) that does the f ollo wing: z installs, uni[...]

Chapter 1 Printer Basics 74 Printer Software HP JetSend Communications T echnology HP JetSend is a ne w technolog y from He wlett-P ackard that allows de vices to communicate with each other simply and directly . HP JetSend is b uilt into y our printer, allowing it to receiv e inf ormation from any JetSend-enab led sending de vice anywhere on y our[...]

Chapter 1 Printer Basics 75 Printer Software Y ou can visit the JetSend web site to learn which other devices are a v ailable to communicate easily and directly with y our JetSend-enab led printer. How the JetSend Comm unications T echnolog y W orks Networked De vices T o use the JetSend capability between netw orked de vices , print a configuratio[...]

Chapter 1 Printer Basics 76 Printer Software Software for Macintosh Computers Apple LaserW riter 8 Driver The driver f or the Apple LaserWr iter 8 comes on the compact disc shipped with the printer. PostScript Printer Description Files (PPDs) PPDs, in combination with the Apple LaserWriter 8 Driver , access the printer f eatures and allo w the comp[...]

Chapter 1 Printer Basics 77 Printer Software HP LaserJet Utility Note The HP LaserJet Utility is not suppor ted f or T raditional Chinese, Simplified Chinese, K orean, and J apanese . HP LaserJet Utility allows control of f eatures that are not av ailab le in the driver . The illustrated screens mak e selecting pr inter f eatures from the Macintosh[...]

Chapter 1 Printer Basics 78 Printer Software Software for Networks HP W eb JetAdmin (Windows) This browser-based HP JetAdmin softw are can be installed on an y suppor ted ser v er platf orm. The f ollowing systems are suppor ted: z Microsoft Windows NT z HP-UX* z IBM OS/2* z Sun Solaris* *HP W eb JetAdmin is not included on the compact disc with th[...]

Chapter 1 Printer Basics 79 Printer Software HP JetAdmin (W indows) HP JetAdmin is primar ily f or users who cannot use W eb JetAdmin due to the lac k of browser access or because none of the suppor ted ser v er platf orms e xist on their network. HP JetAdmin should be installed only on the network administrator’ s computer . HP JetAdmin can be a[...]

Chapter 1 Printer Basics 80 Printer Software z Nov ell NetW are z HP-UX* z Solaris* z SunOS* z IBM OS/2* z Mac OS (via the HP LaserJet Utility) *The software f or these systems is not included on the compact disc with the printer, but is a v ailab le from the Inter net. If y ou do not ha v e access to the Inter net, see the HP Customer Care pages a[...]

Chapter 1 Printer Basics 81 Printer Software HP LaserJet Utility (Macintosh) HP LaserJet utility allows control of f eatures that are not av ailable in the driver . The illustrated screens mak e selecting printer f eatures from the Macintosh computer easier than e v er . Use the HP LaserJet Utility to do the f ollowing: z Customize the printer’ s[...]

Chapter 1 Printer Basics 82 Printer Software HP LaserJet Resource Manager The HP LaserJet Resource Manager should be installed only on the network administrator’ s computer . The HP LaserJet Resource Manager allo ws y ou to control hard disk and flash memor y f eatures not f ound in the dr iv ers . Bidirectional communication is required. Note HP[...]

Chapter 2 Printing Tasks 83 Overview 2 Printing T asks Overview This chapter presents basic printing tasks , such as: z Selecting the Input T ra y z Selecting the Output Bin z Using the Stapler z Printing Both Sides of P aper (Optional Duple x Printing Accessor y) z Printing Env elopes z Printing Special P aper[...]

Chapter 2 Printing Tasks 84 Selecting the Input Tray Selecting the Input T ray Loading T ray 1 CA UTION T o a v oid a paper jam, ne v er add or remov e paper from T ra y 1 while the pr inter is printing. T o av oid damaging the pr inter, print labels and transparencies only from T ra y 1. Send them to the F ace-up Bin, and do not pr int them on bot[...]

Chapter 2 Printing Tasks 85 Selecting the Input Tray 3 Slide the paper width guides to the appropriate size marked on the tra y . 4 Place paper into the tra y without stacking it abov e the paperfill mar k. Note F or single-sided printing, place paper into the tra y with side-to-be-pr inted up . The top of the page (such as letterhead) should be to[...]

Chapter 2 Printing Tasks 86 Selecting the Input Tray 5 P aper loading differs b y siz e: a. Load Letter and ISO A4 with the longer edge of the page leading into the printer. b . Load en v elopes, Ex ecutiv e, Legal, 11 x 17, ISO A3, JIS B5, or JIS B4 with the shor t edge of the page leading into the printer. (F or more inf or mation on paper specif[...]

Chapter 2 Printing Tasks 87 Selecting the Input Tray 6 Slide the paper into the printer until paper fits squarely and fir mly between the paper width guides, without bending. Note P aper heavier than 28 lb (105 g/m²) should be printed from T ra y 1 to the F ace-up Bin to a v oid curl. If you are ha ving troub le printing on media other than plain [...]

Chapter 2 Printing Tasks 88 Selecting the Input Tray Loading T rays 2, 3, and the Optional 2 x 500-sheet Input T ray (T rays 4 and 5) 1 Open the tra y until it stops. 2 T ur n the paper guide loc k to the unloc k ed position. 3 Slide the paper guide to the mark that indicates the size of paper y ou are loading. Continued on ne xt page. 1 2 3[...]

Chapter 2 Printing Tasks 89 Selecting the Input Tray 4 T ur n the paper guide loc k to the loc k ed position. 5 Adjust the left paper guide b y pushing in, then lifting up and out. 6 P osition the guide ov er the appropr iate lines marked in the tra y . Press the guide into the rear slot and then low er do wn into the front slot. Be sure the guide [...]

Chapter 2 Printing Tasks 90 Selecting the Input Tray 7 Inser t up to 500 sheets of paper into the tra y . Do not fill the input tra y abov e the paper fill marks on the guides. Note F or single-sided printing, place the side-to-be- printed facing do wn. F or doub le-sided printing, the front side should be f acing up . F or letter and A4 paper only[...]

Chapter 2 Printing Tasks 91 Selecting the Input Tray 8 Mak e sure that the paper size tab is set correctly . Slide the tra y back into the printer. If y ou wish to select y our paper by type r ather than tra y (source), see page 144 . Adjust the paper stop guide on the Standard Output Bin f or paper siz es larger than Letter or A4. See page 99 . No[...]

Chapter 2 Printing Tasks 92 Selecting the Input Tray Loading the Optional 2000-sheet Input T ray (T ray 4) An optional 2000-sheet Input T ra y (T ra y 4) is a v ailab le f o r the printer. The tra y fits under the printer and acts as a base. F or paper specifications , see page 328 . Continued on ne xt page.[...]

Chapter 2 Printing Tasks 93 Selecting the Input Tray 1 Slide T ra y 4 open until it stops. 2 Pull the front guide out b y the b lue pin. Place the guide into the slots in the top and bottom of the input tra y that correspond to the paper size y ou are loading and push in the pin. 3 Repeat step 2 to adjust the bac k guide. 4 Repeat step 2 to adjust [...]

Chapter 2 Printing Tasks 94 Selecting the Input Tray 5 Load up to 2000 sheets of paper into the tra y . Do not allow paper to e xtend abov e the paperfill mark on the sides. a. Load Letter or A4 paper with the top of the page tow ard the rear of T ra y 4, side-to-be- printed down (A) f or single-sided printing. F or tw o sided pr inting, load front[...]

Chapter 2 Printing Tasks 95 Selecting the Input Tray 6 Press down on all f our cor ners of the paper stac k to ensure the paper rests flat in the tra y , without bending. Note Do not store paper in the free area on the left side. Serious damage ma y occur to the unit. 7 Close T ra y 4. 8 Mak e sure that the paper size tab is set correctly . Note Se[...]

Chapter 2 Printing Tasks 96 Selecting the Output Bin Selecting the Output Bin The printer has sev eral output locations: the Standard Output Bin, the F ace-up Bin, and the optional 7-bin T abl etop Mailbo x, the 8-bin Multibin Mailbo x, and the 5-bin Mailbo x with Stapler . Continued on ne xt page. F ace-up Bin Standard Output Bin[...]

Chapter 2 Printing Tasks 97 Selecting the Output Bin Note F or best results , use the F ace-up Bin to print env elopes , labels , or transparencies . Mailbo x Bins F ace-up Bin Standard Output Bin (5-bin Mailbo x with Stapler shown)[...]

Chapter 2 Printing Tasks 98 Selecting the Output Bin Printing to the Standar d Output Bin The Standard Output Bin, located at the top of the printer, holds up to 500 sheets of paper in the correct order as they e xit the pr inter. A sensor causes the printer to stop when the paper bin is full. Pr inting continues when y ou empty or reduce the amoun[...]

Chapter 2 Printing Tasks 99 Selecting the Output Bin Adjusting the Paper Stop The paper stop , illustrated below , is located near the Standard Output Bin. It can be adjusted to help paper la y flat as it e xits the pr inter. The paper stop does not ha v e to be raised f or Letter or A4 size paper . Note that the printer jams if the paper stop is s[...]

Chapter 2 Printing Tasks 100 Selecting the Output Bin Printing to the Face-up Bin The F ace-up Bin, located on the upper left side of the printer, holds up to 125 sheets of paper f ace up as they e xit the pr inter. This bin is mainly used f or special paper types, such as labels , en v elopes , or transparencies , that cannot tolerate the cur v ed[...]

Chapter 2 Printing Tasks 101 Selecting the Output Bin Printing to a Mailbox The f ollo wing Mailbo x es are av ailable f or the printer: z 7-bin T ab letop Mailbo x (each bin holds up to 120 sheets of paper) z 8-bin Mailbo x (each bin holds up to 250 sheets of paper) z 5-bin Mailbo x with Stapler (each bin holds up to 250 sheets of paper) These mai[...]

Chapter 2 Printing Tasks 102 Selecting the Output Bin How to Configure the Operating Modes The network or pr inter administr ator chooses the mode of operation through the control panel or through an HP network configuration utility , such as HP JetAdmin or HP LaserJet Utility . Y ou will need to set up your printer driver to reflect the mode chose[...]

Chapter 2 Printing Tasks 103 Selecting the Output Bin Nonbidirectional En vironment The driver setting m ust match the printer mailbox mode . The method f or changing the mode v aries with dr iv er and b y operating system. See y our driver’ s online help . The printer control panel will display diff erent messages depending on the mailbo x used [...]

Chapter 2 Printing Tasks 104 Selecting the Output Bin Job Separation, Collator , and Stacking Modes Note F or the types of paper the printer suppor ts , see page 330 ). Env elopes, labels, and tr ansparencies should only be sent to the F ace-up Bin. The stapler is located on the left side of the 5-bin Mailbo x with Stapler . The stapler can staple [...]

Chapter 2 Printing Tasks 105 Selecting the Output Bin Selecting a Mailbox through the Software Y ou can select mailbo x es through your softw are application, printer dr iv er , or from the printer control panel. Otherwise, f ollo w the instructions below f or setting the ov erall def ault printer output bin selection. Where and how y ou mak e sele[...]

Chapter 2 Printing Tasks 106 Using the Stapler Using the Stapler Loading Staple Cartridges (5-bin Mailbox with Stapler) 1 T ur n off the printer and remov e the F ace-up Bin. 2 Open the stapler unit cov er . 3 Squeeze the staple car tridge tabs together and pull the empty staple car tridge out. Continued on ne xt page. 1 2 3[...]

Chapter 2 Printing Tasks 107 Using the Stapler 4 Remov e the plastic shipping clip from the ne w staple car tridge. Inser t the ne w staple car tridge so that it snaps into place. 5 Close the stapler unit cov er , replace the F ace-up Bin, and tur n the printer on. Note If the printer r uns completely out of staples or a staple jam requires that y [...]

Chapter 2 Printing Tasks 108 Using the Stapler Stapling Documents The stapler can staple documents of 2 to a maximum of 20 pages on 16 to 28 lb paper , Letter , and A4 size only . The stapler should not be set as the def ault output bin. If y our job is only one page or if it is greater than 20 pages , the printer will pr int y our job to the bin, [...]

Chapter 2 Printing Tasks 109 Using the Stapler Selecting the Stapler from the Control Panel If y our software does not suppor t stapling, set it using the directions belo w . 1 Press Menu repeatedly until PAPER HANDLING MENU appears . 2 Press Item repeatedly until PAPER DEST= STANDARD OUTBIN * appears. 3 Press + repeatedly until PAPER DEST= OPTIONA[...]

Chapter 2 Printing Tasks 110 Printing Both Sides of Paper (Optional Duplex Printing Accessory) Printing Both Sides of Paper (Optional Duplex Printing Accessory) The printer can automatically pr int on both sides of paper with an optional duple x printing accessor y (duple x er). This is called duple xing. Note See the documentation included with th[...]

Chapter 2 Printing Tasks 111 Printing Both Sides of Paper (Optional Duplex Printing Accessory) Guidelines for Printing Both Sides of Paper CA UTION Do not print on both sides of labels, transparencies , en v elopes , or paper hea vier than 28 lb (105 g/m 2 ). Damage to the pr inter and paper jamming might result. z Y ou might need to configure the [...]

Chapter 2 Printing Tasks 112 Printing Both Sides of Paper (Optional Duplex Printing Accessory) Paper Orientation for Printing Both Sides of Paper The duple x er pr ints the second side of the paper first, so paper such as letterhead and preprinted paper needs to be or iented as shown. z Load letter and A4 paper with the front side down and the top [...]

Chapter 2 Printing Tasks 113 Printing Both Sides of Paper (Optional Duplex Printing Accessory) z Load letter and A4 paper with the front side up and the top , shor t edge tow ard the rear of the tra y . z Load other sizes with the front side up and the top , shor t edge to ward the right of the tra y . All other trays[...]

Chapter 2 Printing Tasks 114 Printing Both Sides of Paper (Optional Duplex Printing Accessory) Layout Options for Printing Both Sides of Paper The f our print or ientation options are sho wn belo w . These options can be selected from the printer dr iv er or from the printer’ s control panel (set BINDING from the P aper Handling Menu and ORIENTAT[...]

Chapter 2 Printing Tasks 115 Printing Envelopes Printing Envelopes Feeding Envelopes Automatically (Optional Envelope Feeder) With the optional en v elope f eeder , the printer will automatically f eed up to 10 en v elopes. (F or suppor ted env elope sizes , see page 330 .) T o print env elopes without an en v elope f eeder , see page 119 . Note Se[...]

Chapter 2 Printing Tasks 116 Printing Envelopes Guides En v elope weight T ra y extension[...]

Chapter 2 Printing Tasks 117 Printing Envelopes Inserting the Envelope Feeder 1 Open T ra y 1 and remov e the co v er o v er the opening f or the en v elope f eeder . 2 Locate the pins on the en v elope f eeder and the corresponding holes on the printer. 3 Align the en v elope f eeder with the corresponding printer rails. 4 Slide the en v elope fee[...]

Chapter 2 Printing Tasks 118 Printing Envelopes Loading Envelopes into the Envelope Feeder Note Print only env elopes appro v ed f or use in the printer (page 343 ). 1 Pull out the en v elope tra y e xtender . The tra y e xtender will help reduce jams . 2 Adjust the width guides to the size of the en v elopes to be used. 3 Lift the en v elope weigh[...]

Chapter 2 Printing Tasks 119 Printing Envelopes Printing Envelopes from T ray 1 With the optional en v elope f eeder , the printer will automatically f eed up to 10 env elopes. T o order an env elope f eeder , see page 38 . T o pr int with the en v elope f eeder , see page 115 . Many types of en v elopes can be pr inted from T ra y 1. (Up to 10 can[...]

Chapter 2 Printing Tasks 120 Printing Envelopes Loading Envelopes in T ray 1 1 Open T ra y 1. 2 If necessar y , pull out the tra y e xtension f or the en v elope size y o u are printing. 3 Place up to ten en v elopes between the paper width guides, f ace up . 4 Slide the paper width guides until the y lightly touch both sides of the en v elope stac[...]

Chapter 2 Printing Tasks 121 Printing Envelopes Printing Envelopes from Y our Software Application 1 Load up to ten en v elopes into T ra y 1. 2 Specify T ra y 1, Automatic , or select the paper source b y type in y our software application, and set the en v elope size and type to the appropriate en v elope size (page 343 ). 3 If y our software doe[...]

Chapter 2 Printing Tasks 122 Printing Special Paper Printing Special Paper Printing Letterhead, Preprinted Paper , or Prepunched Paper Special paper includes letterhead, en v elopes, labels , tr ansparencies, full- b leed images, rotated paper , postcards , custom-size , and hea vy paper . When printing letterhead or prepr inted paper , it is impor[...]

Chapter 2 Printing Tasks 123 Printing Special Paper Note P aper or ientation can diff er when y ou print with an optional duple x er (page 112 ). Printing in por trait or landscape mode is usually selected from the softw are application or printer dr iv er . If the option is not a v ailab le, change the Orientation setting from the Pr inting Menu i[...]

Chapter 2 Printing Tasks 124 Printing Special Paper Printing Labels Use only labels recommended f or use in laser printers. Mak e sure that labels meet the specifications f or the input tra y you use (page 341 ). Do: z Print a stack of 50 labels from T ra y 1. z Load labels with the side-to-be-printed facing up and the top , shor t edge tow ard the[...]

Chapter 2 Printing Tasks 125 Printing Special Paper Do not: CA UTION F ailure to f ollo w these instructions can damage the pr inter. z Load the tra ys to capacity because labels are heavier than paper . z Use labels that are separating from the bac king sheet, wrinkled, or damaged in any w a y . z Use labels that ha v e the bac king sheet e xposed[...]

Chapter 2 Printing Tasks 126 Printing Special Paper Printing T ransparencies Ov erhead transparencies used in HP LaserJet printers must be ab le to withstand the 392° F (200° C) temperature encountered in the printer’ s fusing process. Use only transparencies recommended f or use in laser pr inters . Because transparencies tend to stic k to eac[...]

Chapter 2 Printing Tasks 127 Printing Special Paper Custom-size Paper in T ray 1 Y ou can print on custom-size paper from T ra y 1. For paper specifications , see page 330 . Printing on the Smallest- Sized Paper If y ou are using the pr inter driv er to set the paper size , under the Custom b utton, select the paper tab and set the paper size . 1 I[...]

Chapter 2 Printing Tasks 128 Printing Special Paper 2 Print custom-size paper from T ra y 1. See Loading T ra y 1 on page 84 . 3 The edge of the paper f eeding into the printer must be at least 3.9 inches (98 mm) wide to allow rollers inside the printer to gr ab the paper . Measuring from the leading edge to the trailing edge of the paper , the len[...]

Chapter 2 Printing Tasks 129 Printing Special Paper Printing Car ds, Custom-size , and Heavy Paper Custom-size paper can be printed from T ra y 1. F or paper specifications , see P aper Specifications star ting on page 328 . Note The printer’ s control panel can be set f or one custom siz e at a time. Do not load more than one size of custom pape[...]

Chapter 2 Printing Tasks 130 Printing Special Paper Guidelines for Printing Custom-size Paper z Do not attempt to print on paper smaller than 3.9 inches (98 mm) wide or 7.5 inches (191 mm) long. z Set page margins at least .17 inch (4 mm) a wa y from the edges. Setting Custom Paper Sizes When custom paper is loaded, size settings need to be selecte[...]

Chapter 2 Printing Tasks 131 Printing Special Paper If the settings are not a v ailab le from the softw are, set the custom paper siz e from the control panel: 1 F rom the Pr inting Menu set CONFIGURE CUSTOM PAPER=YES . 2 F rom the Pr inting Menu, select inches or millimeters as the unit of measurement. 3 F rom the Pr inting Menu, set the X dimensi[...]

Chapter 2 Printing Tasks 132 Printing Special Paper 4 If custom paper is loaded into T ra y 1 and TRAY 1 MODE=CASSETTE , then set TRAY 1 SIZE=CUSTOM from the P aper Handling Menu in the pr inter’ s control panel. See Customizing T ra y 1 Operation on page 141 . 5 In the software , select Custom or the name assigned to the custom-siz e paper in th[...]

Chapter 3 Advanced Printing Tasks 133 Overview 3 Advanced Printing T asks Overview This chapter introduces some adv anced printing tasks to help y ou tak e full adv antage of the printer’ s features . These tasks are “adv anced” because the y require y ou to change settings from a software application, the printer driver , or the printer’ s[...]

Chapter 3 Advanced Printing Tasks 134 Overview z Storing a Pr int Job z Printing with the Optional HP F ast Infr aRed Connect Note Only use PCL 5e f or bac kw ard compatibility . Most of the f eatures in this section do not apply to PCL 5e. W e recommend the use of PCL 6 or PS to tak e best adv antage of the f eatures in this printer. Not all f eat[...]

Chapter 3 Advanced Printing Tasks 135 Using Features in the Printer Driver Using Features in the Printer Driver When y ou print from a software application, many of the printer’ s f eatures are a v ailab le from the printer dr iv er . T o access Windows printer drivers , see page 68 . Note HP PCL 5e, PCL 6, PS , and Macintosh drivers are slightly[...]

Chapter 3 Advanced Printing Tasks 136 Using Features in the Printer Driver RIP ONCE RIP ONCE allows the print job to be processed one time at the printer. The f orm atted print job can then be pr inted m ultiple times without pausing to process the print job again. This feature is normally active . Saving Printer Setup Information Printer dr iv ers[...]

Chapter 3 Advanced Printing Tasks 137 Using Features in the Printer Driver Printing with a W atermark A watermar k is a notice, such as “T op Secret,” printed in the background of each page in a document. Chec k the dr iv er for a v ailable options . F or Macintosh, y ou can select “Custom” and specify any te xt y ou choose.[...]

Chapter 3 Advanced Printing Tasks 138 Different First Page Different First Page 1 F or Windo ws , select “Use diff erent paper f or first page” in y our printer dr iv er . Choose T ra y 1 (or Manual F eed) for the first page and one of the other tra ys for the remaining pages. Place the paper f or the first page in T ra y 1. (F or manual f eed,[...]

Chapter 3 Advanced Printing Tasks 139 Different First Page 2 Load the paper f or the remaining pages of the document into another tra y . Y ou ma y select the first and remaining pages b y type of paper . F or more inf or mation, see Printing by T ype and Size of P aper on page 144 . 2[...]

Chapter 3 Advanced Printing Tasks 140 Different First Page Printing Multiple Pages on One Sheet of Paper Y ou can print more than one page on a single sheet of paper . This feature is a v ailable in some printer dr iv ers and pro vides a cost-eff ective w a y to pr int draft pages. T o print more than one page on a sheet of paper , look for a La yo[...]

Chapter 3 Advanced Printing Tasks 141 Customizing Tray 1 Operation Customizing T ray 1 Operation Customize T ra y 1 to fit your printing needs. The printer can be set to pr int from T ra y 1 as long as it is loaded or to pr int only from T ra y 1 if the type of paper loaded is specifically requested. Set TRAY 1 MODE=FIRST or TRAY 1 MODE=CASSETTE fr[...]

Chapter 3 Advanced Printing Tasks 142 Customizing Tray 1 Operation T ray 1 Mode=Cassette TRAY 1 MODE=CASSETTE means the printer treats T ra y 1 lik e the inter nal tra ys. Instead of looking f or paper in T ra y 1 first, the printer pulls paper either star ting from the bottom tra y upw ard (from the tra y with the highest capacity to the tra y wit[...]

Chapter 3 Advanced Printing Tasks 143 Customizing Tray 1 Operation Manually Feeding Paper from T ray 1 The Manual F eed f eature allows y o u to print on special paper from T ra y 1, such as en v elopes or letterhead. If Manual F eed is selected, the pr inter will print only from T ra y 1. Select Manual F eed through the software or printer dr iv e[...]

Chapter 3 Advanced Printing Tasks 144 Printing by Type and Size of Paper Printing by T ype and Size of Paper Y ou can configure the printer to select paper by type (such as plain or letterhead) and size (such as letter or A4), as opposed to source (a paper tra y). Benefits of Printing by T ype and Size of Paper If y ou frequently use se v er al dif[...]

Chapter 3 Advanced Printing Tasks 145 Printing by Type and Size of Paper 2 F rom the P aper Handling Men u in the printer’ s control panel, select the paper type f or each tra y . If you are unsure what type y ou are loading (such as bond or recycled), chec k the label on the pac kage of paper . F or suppor ted types , see page 335 . 3 Select the[...]

Chapter 3 Advanced Printing Tasks 146 Changing the Variable Fuser Mode Changing the V ariable Fuser Mode The v ariable fuser mode specifies the temper ature and pr inting speed f or a specific type of paper . The user can change the v ariable fuser mode to improv e the pr int quality f o r paper that is ha ving prob lems (such as hea vy , light, or[...]

Chapter 3 Advanced Printing Tasks 147 Changing the Variable Fuser Mode The user can change the v ariable fuser mode f or each of these types of paper from the control panel. The f ollo wing are the v ariable fuser modes: Most paper types are set to NORMAL by def ault. The e xceptions are: z TRNSPRNCY=LOW z LABELS=HIGH1 z CARDSTOCK=HIGH2 z ROUGH=HIG[...]

Chapter 3 Advanced Printing Tasks 148 Changing the Variable Fuser Mode T o change the v ariable fuser mode f or a paper type from the control panel: 1 Press M ENU repeatedly until PAPER HANDLING MENU appears . 2 Press I TEM repeatedly until CONFIGURE FUSER MODE MENU=NO appears. 3 Press - V ALUE + until YES appears. 4 Press S ELEC T to select the op[...]

Chapter 3 Advanced Printing Tasks 149 Loading Custom-size Paper Loading Custom-size Paper Custom-size paper can be loaded into T ra y 1 and, with the optional Custom P aper T ra y accessories, into T ra ys 3 and 5. Howe ver , only one custom paper size can be defined in the control panel. This means that y ou can hav e se ver al Custom P aper T ra [...]

Chapter 3 Advanced Printing Tasks 150 Loading Custom-size Paper 6 T o select the unit of measure: a. Press I TEM until UNIT OF MEASURE appears . b . Press - V ALUE + repeatedly until the desired unit of measure appears. c. Press S ELEC T to sa v e the selection. 7 T o select the X dimension (see page 130 f or more inf ormation about the X dimension[...]

Chapter 3 Advanced Printing Tasks 151 Quick Copying a Job Quick Copying a Job The quic k cop y f eature pr ints the requested number of copies of a job and stores a cop y of the job on the printer’ s hard disk. Additional copies of the job can be printed later . This f eature is the def ault f or e ver y job . This f eature can be tur ned off fro[...]

Chapter 3 Advanced Printing Tasks 152 Quick Copying a Job Deleting a Stored Quick Copy Job When a user sends a quic k cop y job , the pr inter o v erwrites any pre vious jobs with the same name. If there is not a quic k cop y job already stored under the job name and the printer needs additional space, the printer ma y delete other stored quic k co[...]

Chapter 3 Advanced Printing Tasks 153 Proofing and Holding a Job Proofing and Holding a Job The proof and hold f eature pro vides a quic k and easy wa y to pr int and proof one cop y of a job and then print the additional copies. T o per manently store the job and pre vent the printer from deleting it when space is needed f or something else , sele[...]

Chapter 3 Advanced Printing Tasks 154 Proofing and Holding a Job Deleting a Held Job When a user sends a proof and hold job , the pr inter automatically deletes that user’ s pre vious stored proof and hold job . If there is not a proof and hold job already stored f or that job name and the printer needs additional space, the printer may delete ot[...]

Chapter 3 Advanced Printing Tasks 155 Printing a Private Job Printing a Private Job The private printing f eature lets a user specify that a job is not printed until that user releases it using a 4-digit P ersonal Identification Number (PIN) through the printer’ s control panel. The user specifies the PIN in the dr iv er and it is sent to the pri[...]

Chapter 3 Advanced Printing Tasks 156 Printing a Private Job 5 Press - V ALUE + until the desired number of copies appears . 6 Press S ELEC T to pr int the job . Deleting a Private Job A private job is automatically deleted from the printer’ s hard disk after the user releases it f or printing, unless the user selects the Stored Job option in the[...]

Chapter 3 Advanced Printing Tasks 157 Storing a Print Job Storing a Print Job The user can download a print job to the printer’ s hard disk without pr inting it. The user can then print the job at any time through the printer’ s control panel. F or e xample, a user ma y w ant to download a personnel f or m , calendar , time sheet, or accounting[...]

Chapter 3 Advanced Printing Tasks 158 Storing a Print Job Deleting a Stored Job Jobs stored on the printer’ s hard disk can be deleted from the control panel. 1 Press M ENU repeatedly until PRIVATE/STORED JOBS MENU appears . 2 Press I TEM until the desired job name appears. 3 Press S ELEC T to select the job . COPIES=1 appears . 4 Press - V ALUE [...]

Chapter 3 Advanced Printing Tasks 159 Printing with the Optional HP Fast InfraRed Connect Printing with the Optional HP Fast InfraRed Connect The HP F ast InfraRed Connect enab les wireless printing from any IRD A- compliant por tab le de vice (such as a laptop computer) to the HP LaserJet 8100, 8100 N, or 8100 DN printer. The printing connection i[...]

Chapter 3 Advanced Printing Tasks 160 Printing with the Optional HP Fast InfraRed Connect 3 F rom the Printers windo w , mak e sure that the appropriate pr inter is selected. If not, clic k Select and select the pr inter. 4 Clic k Connect and choose the same COM por t setting as the FIR por t on y our por tab le computer . 5 Select the file to prin[...]

Chapter 3 Advanced Printing Tasks 161 Printing with the Optional HP Fast InfraRed Connect Printing a Job 1 Align y our laptop computer (or other por tab le de vice equipped with an IRD A-compliant FIR window) within 2 to 3 f eet (1 meter) maxim um of the HP F ast InfraRed Connect. The FIR windo w must be at an angle of +/- 15 degrees to ensure an e[...]

Chapter 3 Advanced Printing Tasks 162 Printing with the Optional HP Fast InfraRed Connect 2 Print the job . The status indicator on the HP F ast InfraRed Connect lights up , and, after a shor t dela y , the pr inter status panel displa ys PROCESSING JOB . If the status indicator does not light up , realign the HP F ast Infr aRed Connect with the FI[...]

Chapter 3 Advanced Printing Tasks 163 Printing with the Optional HP Fast InfraRed Connect Interrupting and Resuming Printing The job interrupt and resume feature lets a user tempor arily stop the job that is currently printing in order to pr int another job . When the new job is finished printing, the interr upted job resumes printing. A user can o[...]

Chapter 4 Printer Maintenance 164 Overview 4 Printer Maintenance Overview This chapter e xplains basic printer maintenance. z Managing the T oner Car tridge z Cleaning the Printer Note T o ensure optimum print quality , the pr inter will prompt y ou to perf or m printer maintenance ev er y 350,000 pages . When the PERFORM PRINTER MAINTENANCE messag[...]

Chapter 4 Printer Maintenance 165 Managing the Toner Cartridge Managing the T oner Cartridge HP Policy on Non-HP T oner Cartridges He wlett-P ackard Compan y cannot recommend use of non-HP toner car tr idges , either ne w or remanuf actured. Because they are not HP products , HP cannot influence their design or control their quality . T o install a[...]

Chapter 4 Printer Maintenance 166 Managing the Toner Cartridge T oner Cartridge Life Expectancy The lif e of the toner car tridge depends on the amount of toner that print jobs require. When printing te xt at 5% co v erage , an HP toner car tridge lasts an a v erage of 20,000 pages . (A typical b usiness letter is about 5% cov erage.) This assumes [...]

Chapter 4 Printer Maintenance 167 Managing the Toner Cartridge Resetting the HP T onerGauge After a ne w toner car tridge is installed, the user must reset the HP T onerGauge from the control panel. When the top cov er is closed after installing the ne w toner car tridge, the NEW TONER CARTRIDGE=NO message is displa y ed on the control panel f or a[...]

Chapter 4 Printer Maintenance 168 Managing the Toner Cartridge Continue Printing When T oner is Low When toner is low , the printer’ s control panel displa ys the TONER LOW message. If the TONER LOW message displa ys , b ut the printer continues pr inting, TONER LOW is set to CONTINUE (the def ault setting). If the printer stops pr inting when lo[...]

Chapter 4 Printer Maintenance 169 Managing the Toner Cartridge Redistributing the T oner When toner is low , f aded or light areas might appear on a printed page. Y ou might be ab le to temporarily improv e print quality by redistrib uting the toner . The f ollo wing procedure might allow y ou to finish the current pr int job bef ore replacing the [...]

Chapter 4 Printer Maintenance 170 Managing the Toner Cartridge Redistributing the T oner (continued) 1 Open the top cov er . 2 Remov e the toner car tr idge from the printer. WA R N I N G ! A void touching the adjacent fusing area in the left door . It ma y be HO T . 3 Rotate the toner car tr i dge and gently shake it from side to side to redistrib[...]

Chapter 4 Printer Maintenance 171 Cleaning the Printer Cleaning the Printer T o maintain print quality , clean the pr inter thoroughly: z Ev er y time y ou change the toner car tridge. z Whene v er pr int quality problems occur . Clean the outside of the printer with a lightly water-dampened cloth. Clean the inside with only a dr y , lint-free clot[...]

Chapter 4 Printer Maintenance 172 Cleaning the Printer 1 Bef o re y ou begin these steps , turn the pr inter off and unplug all cab les. WA R N I N G ! A void touching the adjacent fusing area in the left door . It ma y be HO T . 2 Open the top cov er of the pr inter and remov e the toner car tridge. CA UTION Do not touch the transf er roller (A). [...]

Chapter 4 Printer Maintenance 173 Cleaning the Printer Using the Printer Cleaning Page If toner spec ks appear on the front or bac k side of y our pr int jobs , f ollo w the procedure below . F rom the pr inter’ s control panel, do the f o llo wing: 1 Press M ENU repeatedly until PRINT QUALITY MENU appears. 2 Press I TEM repeatedly until CREATE C[...]

Chapter 5 Problem Solving 174 Overview 5 Problem Solving Overview This chapter will help y ou to solv e printer problems . Clearing P aper Jam s (see page 176 ) Occasionally , paper can jam during pr inting. This section will help y ou to locate paper jams, properly clear them from the printer, and solv e repeated paper jams . Understanding Printer[...]

Chapter 5 Problem Solving 175 Overview Correcting Output Quality Prob lems (see page 221 ) The printer should produce pr int jobs of the highest quality . If print jobs do not look shar p and clear , def ects such as lines , spec ks, or smears appear on the page, or paper is wrinkled or curled, use this section to troub leshoot and solv e the outpu[...]

Chapter 5 Problem Solving 176 Clearing Paper Jams Clearing Paper Jams If the printer’ s control panel displays a paper jam message , look f or paper in the locations indicated in the graphic on page 177 , then see the procedure f or clearing the paper jam. Y ou might need to look for paper in other locations than indicated in the paper jam messag[...]

Chapter 5 Problem Solving 177 Clearing Paper Jams Paper jams can occur at the following locations: * Other paper handling accessories may be installed in these positions . Note Loose toner might remain in the printer after a paper jam, but the toner should clear after a f e w sheets are printed. T op cov er area Tr a y 1 Right door V er tical trans[...]

Chapter 5 Problem Solving 178 Clearing Paper Jams Clearing Jams from the Input T ray Areas Clearing T ray 1 1 Open T ra y 1 by pulling do wn. 2 Chec k f or paper in the T ra y 1 area. 3 Remov e any paper from this area b y pulling it in the direction shown b y the arrow in the g raphic belo w . Carefully check to be sure y ou ha v e remo v ed all p[...]

Chapter 5 Problem Solving 179 Clearing Paper Jams Clearing the Right Door 1 Open the right door located below T ra y 1. 2 Chec k f or paper in this area. 3 Open the jam access cov er using the green le v er . 4 Remov e any paper from this area b y pulling it out of the pr inter. 5 Be sure to remov e all pieces of tor n paper . J am Access Cov er[...]

Chapter 5 Problem Solving 180 Clearing Paper Jams Clearing T rays 2 and 3 1 Open the tra y . 2 Remov e jammed or damaged paper from this area by pulling it out of the printer. 3 Be sure to remov e all pieces of tor n paper . 4 Close the tra y . 5 Open and close the top cov er .[...]

Chapter 5 Problem Solving 181 Clearing Paper Jams Clearing the Optional 2 x 500-sheet Input T rays (4 and 5) 1 Open the tra y . 2 Remov e damaged or jammed paper from area (A) by pulling it out of the printer. 3 Be sure to remov e all pieces of tor n paper . 4 Close the tra y . 5 Open the v er tical tr ansf er door and remo v e jammed paper (B). 6 [...]

Chapter 5 Problem Solving 182 Clearing Paper Jams B A[...]

Chapter 5 Problem Solving 183 Clearing Paper Jams Clearing the Optional 2000-sheet Input T ray (T ray 4) 1 Open T ra y 4. 2 Remov e damaged or jammed paper from area (A) by pulling it out of the printer. 3 Be sure to remov e all pieces of tor n paper . 4 Close the tra y . 5 Open the v er tical tr ansf er door and remo v e all jammed paper (B). 6 Cl[...]

Chapter 5 Problem Solving 184 Clearing Paper Jams B A[...]

Chapter 5 Problem Solving 185 Clearing Paper Jams Clearing the Optional Envelope Feeder 1 Open the top cov er . 2 Remov e toner car tr idge (A). WA R N I N G ! A v oid touching the adjacent fusing area. It ma y be HO T . 3 Remov e env elopes in this area b y pulling them str aight up and out of the printer (B). 4 Be sure to remov e any pieces of to[...]

Chapter 5 Problem Solving 186 Clearing Paper Jams B A C[...]

Chapter 5 Problem Solving 187 Clearing Paper Jams Clearing Jams from the Optional Duplex Printing Accessory 1 Open the front door . 2 Chec k f or paper in this area. 3 Remov e any paper from area (A) b y pulling it out of the pr inter. Be careful not to tear the paper . 4 If y ou cannot remov e all the paper through the front door , open the left d[...]

Chapter 5 Problem Solving 188 Clearing Paper Jams A B C[...]

Chapter 5 Problem Solving 189 Clearing Paper Jams Clearing Jams from the T op Cover Area 1 Open the top cov er . 2 Remov e the toner car tr idge (A). WA R N I N G ! A v oid touching the adjacent fusing area. It ma y be HO T . 3 Lift the green le ver and remo v e an y paper that ma y be hidden. 4 Remov e any paper in this area b y pulling it straigh[...]

Chapter 5 Problem Solving 190 Clearing Paper Jams Clearing Jams from the Output Areas Clearing the Standar d Output Bin If the paper jam e xtends into the output area, as sho wn in the gr aphic below , slowly and carefully pull the paper str aight out of the printer so that it does not tear .[...]

Chapter 5 Problem Solving 191 Clearing Paper Jams Clearing the Left Door (Fuser Area) 1 Open the left door . (If a mailbo x accessor y is installed, first push it a w a y from the printer to access the left door .) WA R N I N G ! A v oid touching the adjacent fusing area. It ma y be HO T . 2 Remov e any jammed or damaged paper from this area b y pu[...]

Chapter 5 Problem Solving 192 Clearing Paper Jams Clearing the Optional Multibin Mailboxes 1 T ur n off the printer. 2 Remov e the F ace-up Bin. 3 Remov e paper from area (A) by carefully pulling it out, a w a y from the printer. 4 Pull the mailbo x a w a y from the pr inter and remo v e an y paper in area (B). Be sure to remov e an y tor n pieces [...]

Chapter 5 Problem Solving 193 Clearing Paper Jams[...]

Chapter 5 Problem Solving 194 Clearing Paper Jams Clearing Jams from the Stapler 1 Remov e the F ace-up Bin. 2 Open the stapler unit cov er . 3 Press the colored tab with y our f orefinger and pull the colored circular tab with y our other f orefinger to open the stapler . 4 Remov e loose or damaged staples from the stapler head. Push the circular [...]

Chapter 5 Problem Solving 195 Clearing Paper Jams 5 Close the stapler unit cov er and replace the F ace-up Bin. Clear all paper paths that ma y ha v e jammed as a result of the jammed staples. Note After clearing a stapler jam, up to two documents ma y not be stapled when printing resumes because the stapler must reload. Once the unit begins stapli[...]

Chapter 5 Problem Solving 196 Clearing Paper Jams Solving Repeated Paper Jams Situation Solution General repeated paper jam prob lems 1. Chec k to see that paper is correctly loaded in the tra ys and that all width guides are correctly set (not sk e wed). See Chapter 2, “ Printing Ta s k s .” 2. Mak e sure that the paper tra y is set f or the s[...]

Chapter 5 Problem Solving 197 Clearing Paper Jams Note If jams continue , contact y our authorized HP ser vice provider . 6. When duple xing, the printer rolls paper under T ra y 3 and ma y cause a jam. Pull T ra y 3 out of the pr inter completely and remo v e any paper from under the tra y . Inser t T ra y 3 back into the printer. 7. Printer may b[...]

Chapter 5 Problem Solving 198 Understanding Printer Messages Understanding Printer Messages The tab le on page 199 e xplains messages that might displa y on the pr inter’ s control panel. Printer messages and their meanings are listed in alphabetical order , with numbered messages f ollowing. If a message persists: z If a message persists request[...]

Chapter 5 Problem Solving 199 Understanding Printer Messages Using the Printer Online Help System This printer features an online Help system that pro vides instructions f or resolving most printer errors. Cer tain control panel error messages altern ate with instructions on accessing the online help system. Whene v er a ? appears in a error messag[...]

Chapter 5 Problem Solving 200 Understanding Printer Messages CHECK INPUT DEVICE alter nates with PAPER PATH OPEN PLEASE CLOSE IT The optional input tra y cannot f eed paper to the pr inter because a door or paper guide is open. Chec k the doors and paper guides. CHECK OUTPUT DEVICE alter nates with CLOSE OUTPUT DELIVERY PATH The optional output de [...]

Chapter 5 Problem Solving 201 Understanding Printer Messages CLOSE RIGHT DOOR The right access door is open and must be closed f or printing to continue . CLOSE TOP OR LEFT DOOR Either the top cov er or the left door is open and must be closed f or printing to continue. DISK DEVICE FAILURE The EIO disk had a critical failure and can no longer be us[...]

Chapter 5 Problem Solving 202 Understanding Printer Messages EIO n DISK NOT FUNCTIONAL The EIO disk is not working correctly . Remov e the EIO disk from the slot indicated. Replace it with a ne w EIO disk. EIO n INITIALIZING alter nates with DO NOT POWER OFF W ait f or the message to disappear (appro ximately 5 minu tes). If the printer EIO card is[...]

Chapter 5 Problem Solving 203 Understanding Printer Messages ENV FEEDER LOAD [TYPE] [SIZE] Load the requested en v elope type and size into the en velope f eeder . Mak e sure the env elope size and type are set correctly from the P aper Handling Menu in the printer’ s control panel (page 360 ). Press G O if the desired en v elope is already loade[...]

Chapter 5 Problem Solving 204 Understanding Printer Messages FLASH FILE SYSTEM IS FULL Delete files from the flash DIMM. Use HP LaserJet Resource Manager to download or delete files and f onts. (See the software help f or more inf or mation.) FLASH IS WRITE PROTECTED The flash DIMM is protected and no ne w files can be written to it. Disab le the w[...]

Chapter 5 Problem Solving 205 Understanding Printer Messages LOADING PROGRAM <number> alter nates with DO NOT POWER OFF Progr ams and f onts can be stored on the printer’ s file system. At bootup time these entities are loaded into RAM. (These entities can tak e a long time to load into RAM depending on the size and n umber of entities bein[...]

Chapter 5 Problem Solving 206 Understanding Printer Messages MEMORY SHORTAGE JOB CLEARED The printer did not hav e enough free memor y to print the entire job . The remainder of the job will not print and will be cleared from memor y . Press G O to continue . Change the Resource Sa ving setting from the printer’ s control panel (page 354 ) or add[...]

Chapter 5 Problem Solving 207 Understanding Printer Messages OUTPUT DEVICE CONDITION xx.yy A recov erable error occurred in an e xter nal paper handling de vice . Push the mailbo x a w a y from the printer, and then re-attach it. If this message persists, contact an HP-authorized service or suppor t pro vider . (See the HP Customer Care pages at th[...]

Chapter 5 Problem Solving 208 Understanding Printer Messages RAM DISK FILE SYSTEM IS FULL Delete files and then tr y again, or tur n the printer off , and then tur n the printer on to delete all files on the device . (Delete files using HP LaserJet Resource Manager or another software utility . See the software help f or more inf or mation.) If the[...]

Chapter 5 Problem Solving 209 Understanding Printer Messages TRAY x LOAD [TYPE] [SIZE] Load the requested paper into the specified tra y ( x ). (See the sections on loading paper , star ting on page 84 .) Mak e sure that the tra ys are correctly adjusted for siz e .The tra y type settings (and size f or T ra y 1) mu st be set from the pr inter’ s[...]

Chapter 5 Problem Solving 210 Understanding Printer Messages UNSUPPORTED SIZE IN TRAY [YY] An e xtern al paper handling de vice detected an unsuppor ted paper size . The printer will go offline until the condition is corrected. USE [TYPE] [SIZE] INSTEAD? If the requested paper size or type is not a vailab le , the printer asks if it should use anot[...]

Chapter 5 Problem Solving 211 Understanding Printer Messages 13.x PAPER JAM [LOCATION] Remov e jammed paper from the specified location (page 176 ). Open and close the top cov er to clear the message. If the message persists after all jams ha v e been cleared, a sensor might be stuc k or brok en. Contact an HP-author iz ed ser vice or suppor t pro [...]

Chapter 5 Problem Solving 212 Understanding Printer Messages 22 EIO x BUFFER OVERFLOW alter nates with PRESS GO TO CONTINUE T oo much data w as sent to the EIO card in the specified slot ( x ). An improper communications protocol ma y be in use. Press G O to clear the message. (Data will be lost.) Chec k the host configuration. If this message pers[...]

Chapter 5 Problem Solving 213 Understanding Printer Messages 40 EIO x BAD TRANSMISSION alter nates with PRESS GO TO CONTINUE The connection has been brok en between the printer and the EIO card in the specified slot. Press G O to clear the error message and continue printing. 41.3 UNEXPECTED PAPER SIZE The paper size y ou are tr ying to pr int is n[...]

Chapter 5 Problem Solving 214 Understanding Printer Messages 41.x PRINTER ERROR alter nates with PRESS GO TO CONTINUE A temporar y printing error occurred. Press G O . The page containing the error will automatically be reprinted if jam recov er y is enab led. If the error does not clear , tur n the printer off, then turn the pr inter on. If this m[...]

Chapter 5 Problem Solving 215 Understanding Printer Messages 53.xy.zz PRINTER ERROR There is a prob lem with the printer’ s memor y . The DIMM that caused the error will not be used. V alues of x , y , and zz are as f ollows: x = DIMM type 0 = R OM 1 = RAM y = De vice location 0 = Inter nal memor y (R OM or RAM) 1 to 3 = DIMM slots 1, 2, or 3 zz [...]

Chapter 5 Problem Solving 216 Understanding Printer Messages 55.xx PRINTER ERROR alter nates with PRESS GO TO CONTINUE A temporar y printing error occurred. Press G O . The page containing the error will automatically be reprinted if jam recov er y is enab led. If the error does not clear , tur n the printer off, then turn the pr inter on. If this [...]

Chapter 5 Problem Solving 217 Understanding Printer Messages 58.x PRINTER ERROR alter nates with CYCLE POWER TO CONTINUE A temporar y printing error occurred. T ur n the printer off , then tur n the printeron. If this message persists, contact an HP-authorized service or suppor t pro vider . (See the HP Customer Care pages at the front of this user[...]

Chapter 5 Problem Solving 218 Understanding Printer Messages 64 PRINTER ERROR A temporar y printing error occurred. T ur n the printer off , and then tur n the printer on. If this message persists, contact an HP-authorized service or suppor t pro vider . (See the HP Customer Care pages at the front of this user guide.) 66.xy.zz INPUT DEVICE FAILURE[...]

Chapter 5 Problem Solving 219 Understanding Printer Messages 68 NVRAM ERROR CHECK SETTINGS An error occurred in the printer’ s nonv olatile memor y (NVRAM) and one or more printer settings has been reset to its factory default. Print a configuration page and check the printer settings to deter mine which v alues ha v e changed (page 278 ). If thi[...]

Chapter 5 Problem Solving 220 Understanding Printer Messages 69.x PRINTER ERROR alter nates with CYCLE POWER TO CONTINUE A temporar y printing error occurred. T ur n the printer off , and then tur n the printer on. If this message persists, contact an HP-authorized service or suppor t pro vider . (See the HP Customer Care pages at the front of this[...]

Chapter 5 Problem Solving 221 Correcting Output Quality Problems Correcting Output Quality Problems Use the e xamples belo w to deter mine which output quality prob lem y ou are e xperiencing, then see the f ollo wing tabl es to troub leshoot the problem. Note The e xamples belo w depict letter-size paper that has passed through the printer long-ed[...]

Chapter 5 Problem Solving 222 Correcting Output Quality Problems Light Print or Fa d e T oner Specks (front or bac k) Dropouts Lines Gra y Bac kground T oner Smear Loose T oner Repeating Def ects Misf ormed Characters P age Ske w Curl or Wa ve Wr inkles or Creases[...]

Chapter 5 Problem Solving 223 Correcting Output Quality Problems Light Print or Fade Specks Dropouts Lines Gray Background T oner Smear Loose T oner Repeating Defects Misformed Characters Page Skew Curl or W ave Wrinkles or Creases T roubleshooting Steps (Follow the steps in the order the y are listed.) ✓ ✓ ✓✓✓ ✓ 1. Print a f e w more p[...]

Chapter 5 Problem Solving 224 Correcting Output Quality Problems ✓✓ 7. Mak e sure paper is loaded correctly and guides are not too tight or too loose against the paper stac k. ✓✓ 8. Print to a diff erent output bin. ✓✓✓ 9. Adjust the toner density setting. ✓✓ 10. Change the fuser mode setting (page 146 ). ✓ 11. Redistribute the [...]

Chapter 5 Problem Solving 225 Correcting Output Quality Problems ✓✓✓✓✓✓ ✓ 13. Order and install the Printer Maintenance Kit. ✓✓✓✓✓✓✓✓✓✓✓✓ 14. After tr ying all the steps suggested abov e, contact an HP-authorized ser vice or suppor t pro vider . (See the HP Customer Care pages in the front of the user guide.) L[...]

Chapter 5 Problem Solving 226 Correcting Output Quality Problems Correcting W rinkles on Envelopes Note Once y ou ha v e used this method to print en v elopes, retur n the fuser le vers to the up position. 1 Open the left door . (If a mailbo x accessor y is installed, first push it a wa y from the pr inter to access the left door .) WA R N I N G ! [...]

Chapter 5 Problem Solving 227 Correcting Output Quality Problems Determining Printer Problems T roubleshooting Checklist z Printer Does Not T ur n On z Blank or Garb led Control P anel Display z Printer Cannot Pr int Configuration P age z Print Job Does Not Pr int z Computer , Network, or I/O P or t Probl ems z Print Speed is T oo Slow z Printing i[...]

Chapter 5 Problem Solving 228 Correcting Output Quality Problems z Prob lems with the Optional 7-bin T ab letop Mailbo x z Prob lems with the Optional Duple x Printing Accessor y z Prob lems with the Optional Env elope F eeder z Printer Hard Disk z PS T roub leshooting z HP F ast InfraRed Connect Prob lems z Macintosh Prob lem Solving[...]

Chapter 5 Problem Solving 229 Correcting Output Quality Problems Printer Problems Printer Does Not T urn On Situation Solution Printer is not plugged in. Plug the A C po wer cord firmly into the grounded pow er receptacle and into the printer. (Be sure the power source is energized.) Printer voltage is not correct. Mak e sure line v oltage is in th[...]

Chapter 5 Problem Solving 230 Correcting Output Quality Problems Displa y is b lank and inter nal f ans are not running. Press all the k e ys to see if one is stuck; contact y our HP ser vice representativ e if this does not w ork. Printer display is in the wrong language or displa ys unf amiliar characters . Reconfigure the control panel displa y [...]

Chapter 5 Problem Solving 231 Correcting Output Quality Problems A printer cov er is open. Fir mly close the pr inter top cov er and all doors (left, front, and right). P aper is jammed in the printer. Check f or paper jams, see instructions star ting on page 176 . Messages appear in the displa y . See Understanding Pr inter Messages star ting on p[...]

Chapter 5 Problem Solving 232 Correcting Output Quality Problems Software, Computer , and Printer Interface Problems Print Job Does Not Print Situation Solution Printer is off or not connected to an activ e pow er source . Mak e sure the printer is on and that all power cab les are fir mly plugged into both the printer components and an active po w[...]

Chapter 5 Problem Solving 233 Correcting Output Quality Problems Data from a pre vious print job is still in the printer’ s buff er . z Mak e sure that you are using the correct printer driver . z Comple x print job ma y still be processing. z Mak e sure the printer is online. Make sure control panel reads processing job . z Open the T op Cov er [...]

Chapter 5 Problem Solving 234 Correcting Output Quality Problems Data light is flashing b ut nothing prints. z Make sure that y ou are using the correct printer dr iv er . z Comple x print job ma y still be processing. z Mak e sure the printer is online. Make sure control panel reads processing job . z Open the T op Cov er . Pull out the toner car [...]

Chapter 5 Problem Solving 235 Correcting Output Quality Problems Printer is usually slow to respond. z Printer speed is highly dependent on how y our software application is set up , which pr inter dr iver y ou are using, and how m uch traffic is on the netw ork. See the getting star ted guide f or configur ation inf ormation. z Y ou might need to [...]

Chapter 5 Problem Solving 236 Correcting Output Quality Problems Garb led pages print, there are ov er prints, or only a por tion of a page prints. z Mak e sure that your softw are application is configured f or the correct printer. z Replace the printer interface (I/O) cab le with a cable y ou know w orks to see if the cable is def ective . z Y ou[...]

Chapter 5 Problem Solving 237 Correcting Output Quality Problems Data is missing, b ut there are no printer messages. z Chec k your softw are application to be sure the print file contains no errors. z Chec k your cab le to mak e sure that it is securely connected to both the printer and the computer . z Y our parallel printer cable ma y be def ect[...]

Chapter 5 Problem Solving 238 Correcting Output Quality Problems Printer pr inting more copies than requested. T o av oid pr inting more copies than requested, the collate function in the application must not be selected. Printer Ignores Font, Format, or T ray/Bin Selection Situation Solution Printer pr ints wrong f onts or f ormats. z The f ont is[...]

Chapter 5 Problem Solving 239 Correcting Output Quality Problems Printer draws paper from the wrong tra y . z Be sure y our software application is selecting the correct paper size . z Mak e sure that the driver f or your softw are application is correctly installed, configured, and capab le of requesting the desired paper size and type . z The siz[...]

Chapter 5 Problem Solving 240 Correcting Output Quality Problems Job went to a diff erent bin than was e xpected. The wrong size or type of paper w as used f or the job . (See page 330 f or suppor ted paper sizes .) Job prints on the wrong side of the paper . z Mak e sure y ou ha v e loaded the paper correctly . (Star ting on page 84 .) z If y ou a[...]

Chapter 5 Problem Solving 241 Correcting Output Quality Problems Print Job Does Not Print on Both Sides of Paper Situation Solution Driver ma y not be set up to print on both sides of the paper . Mak e sure that the option to pr int on both sides of the paper is properly configured in the dr iv er . The file y ou are tr ying to print may not ha v e[...]

Chapter 5 Problem Solving 242 Correcting Output Quality Problems Print Job on Custom Paper Does Not Print Correctly Situation Solution The control panel and driver are not set to the same paper size . Mak e sure that the custom paper size defined from the control panel and the custom paper size defined in the driv er are the same. Problems with T r[...]

Chapter 5 Problem Solving 243 Correcting Output Quality Problems P aper is not going to the correct output bin. z V erify that the correct output bin is selected in the pr inter driver . F or more information on changing pr inter driver settings, see the online help . z The paper does not meet the specifications f or the output bin. See page 330 f [...]

Chapter 5 Problem Solving 244 Correcting Output Quality Problems Cannot access T ra ys 2, 3, or the Optional 2 x 500-sheet Input T ra y (T ra ys 4 and 5). z The appropriate paper size and type must be selected from the software application f or the paper size loaded. z Adjust the tra y correctly f or the paper size loaded. Chec k the P aper Handlin[...]

Chapter 5 Problem Solving 245 Correcting Output Quality Problems P aper jams and paper f eeding prob lems . z See page 183 f or instructions. z Mak e sure that paper specifications are within the recommended range (page 328 ). z V erify that the paper type configured in the pr inter control panel f or T ra y 4 matches the paper loaded in T ra y 4 ([...]

Chapter 5 Problem Solving 246 Correcting Output Quality Problems Printer does not recognize T ra y 4. z Mak e sure the Optional 2000-sheet Input T ra y has been configured in the printer dr iv er . See page 56 f or more inf ormation on accessing the pr inter driver . z T ur n the printer off and then back on. z Mak e sure that the C-link cab le fro[...]

Chapter 5 Problem Solving 247 Correcting Output Quality Problems Problems with the Optional 5-bin Mailbox with Stapler Situation Solution The job was not stapled. Jobs sent to the stapler might not be stapled f or one or more of the f ollo wing reasons: z The wrong size or type of paper w as used f or the job . z More than 20 pages were sent to the[...]

Chapter 5 Problem Solving 248 Correcting Output Quality Problems Printer does not recognize the 5-bin Mailbo x with Stapler . z Mak e sure that the 5-bin Mailbo x with Stapler has been configured in the printer dr iv er . See page 56 f or more inf ormation on accessing the pr inter driver . z Mak e sure that the cab le from the 5-bin Mailbox with S[...]

Chapter 5 Problem Solving 249 Correcting Output Quality Problems The 5-bin Mailbo x with Stapler will not pow er on. z Make sure that the pow er cord is fir mly plugged into both the 5-bin Mailbo x with Stapler and the po wer receptacle . Remov e and reconnect the power cord. z Mak e sure that the cab le from the 5-bin Mailbox with Stapler is plugg[...]

Chapter 5 Problem Solving 250 Correcting Output Quality Problems P aper is not going to the correct output bin. z V erify that the correct output bin is selected in the pr inter driver . F or more information on changing pr inter driver settings, see the online help . z The paper does not meet the specifications f or the output bin. See page 330 f [...]

Chapter 5 Problem Solving 251 Correcting Output Quality Problems Problems with the Optional 8-bin Mailbox Situation Solution Printer does not recognize the Mailbo x. z Mak e sure that the 8-bin Mailbo x has been configured in the printer dr iv er . See page 56 f or more inf or mation on accessing the printer dr iv er . z Mak e sure that the cable f[...]

Chapter 5 Problem Solving 252 Correcting Output Quality Problems P aper is not going to the correct output bin. z V erify that the correct output bin is selected in the pr inter driver . F or more information on changing pr inter driver settings, see the online help . z The paper does not meet the specifications f or the output bin. See page 330 f [...]

Chapter 5 Problem Solving 253 Correcting Output Quality Problems Problems with the Optional 7-bin T abletop Mailbox Situation Solution Printer does not recognize the mailbo x. z Mak e sure that the 7-bin Mailbo x has been configured in the printer dr iv er . See page 56 f or more inf or mation on accessing the printer dr iv er . z Mak e sure that t[...]

Chapter 5 Problem Solving 254 Correcting Output Quality Problems P aper is not going to the correct output bin. z V erify that the correct output bin is selected in the pr inter driver . F or more information on changing pr inter driver settings, see the online help . z The paper does not meet the specifications f or the output bin. See page 330 f [...]

Chapter 5 Problem Solving 255 Correcting Output Quality Problems Cabling Configurations Continued on ne xt page.[...]

Chapter 5 Problem Solving 256 Correcting Output Quality Problems[...]

Chapter 5 Problem Solving 257 Correcting Output Quality Problems Problems with the Optional Duplex Printing Accessory Situation Solution Printer does not recognize the duple x er . z T ur n the pr inter off . Remov e and re-install the unit. T u rn the printer on. z Mak e sure that the duple x er has been configured in the printer dr iv er . z Prin[...]

Chapter 5 Problem Solving 258 Correcting Output Quality Problems Problems with the Optional Envelope Feeder Situation Solution En v elope jams and en v elope f eeding prob lems. z Mak e sure the env elopes are within the specifications listed on page 343 . z Mak e sure the env elopes are proper ly loaded. z Mak e sure the env elope weight on the f [...]

Chapter 5 Problem Solving 259 Correcting Output Quality Problems Printer Har d Disk Situation Solution Printer does not recognize the hard disk. T ur n the printer off and verify that the hard disk is inser ted correctly and is securely f astened. Disk is not initialized. DISK x NOT INITIALIZED Use the Windows-based HP LaserJet Resource Manager or [...]

Chapter 5 Problem Solving 260 Correcting Output Quality Problems PS T roubleshooting Situation Solution A te xt listing of PS commands prints instead of y our PS printing job . The control panel PERSONALITY=AUTO setting ma y ha v e been confused b y a nonstandard PS code. Chec k the PERSONALITY setting to see if it is set to PS or PCL . If it is se[...]

Chapter 5 Problem Solving 261 Correcting Output Quality Problems A page prints with clipped margins. If the page margins are clipped, y ou ma y hav e to pr int the page at 300-dpi resolution or install more memor y . Also tr y tur ning off Resource Sa ving and I/O Buff ering. A page f ails to print. Set PRINT PS ERRORS=ON , and then send the job ag[...]

Chapter 5 Problem Solving 262 Correcting Output Quality Problems Computer , Network, or I/O Port Problems Situation Solution Printer Interface prob lems. Print a configuration page from the printer’ s control panel to v erify that the interface configur ations sho wn on the printout match those on the host computer . (See page 278 to print a conf[...]

Chapter 5 Problem Solving 263 Correcting Output Quality Problems Network or shared pr inter prob lems. Chec k f or network or shared pr inter prob lems b y connecting y our computer directly to the pr inter and printing from an application y ou know w orks. If y ou suspect network prob lems, chec k with y our network administrator or consult the ne[...]

Chapter 5 Problem Solving 264 Correcting Output Quality Problems HP Fast InfraRed Connect Problems Situation Solution FIR por t status indicator does not light up . z Mak e sure that the pr inter is in READY mode and that the FIR por t y ou are printing from is IRD A-compliant and within the range of oper ation described in Printing a Job on page 1[...]

Chapter 5 Problem Solving 265 Correcting Output Quality Problems Connection cannot be estab lished or seems to tak e longer than usual. z Use a de vice that is IRD A-compliant; look f or an IRD A symbol on the de vice or see the computer’ s user guide f or IRD A specifications. z Mak e sure that the operating system on y our computer includes an [...]

Chapter 5 Problem Solving 266 Correcting Output Quality Problems The printer pr ints only par t of a page or document. The connection has been brok en during transmission. If you mov e the por table de vice dur ing transmission, the connection can be brok en. IRD A-compliant devices are designed to recov er from temporar y connection interr uptions[...]

Chapter 5 Problem Solving 267 Correcting Output Quality Problems Macintosh Problem Solving Situation Solution The Macintosh computer is not communicating with the printer. z Mak e sure the printer’ s control panel displays READY . z Mak e sure the correct printer dr iv er is selected in the left half of the Chooser . Then mak e sure that the desi[...]

Chapter 5 Problem Solving 268 Correcting Output Quality Problems A uto Setup did not automatically set up the printer. z Set up the printer manually by selecting Configure . z Reinstall the printer software (page 67 ). z Select an alter nate PPD (page 269 ). z The PPD might ha v e been renamed. If so , select the renamed PPD (page 269 ). z A networ[...]

Chapter 5 Problem Solving 269 Correcting Output Quality Problems Selecting an alternate PPD 1 Open the Chooser from the Apple menu. 2 Clic k the LaserWriter icon. 3 If y ou are on a network with multiple zones , select the z one in the AppleT alk Zones bo x where the printer is located. 4 Clic k the pr inter name you w ant to use in the Select a P [...]

Chapter 5 Problem Solving 270 Correcting Output Quality Problems Note If y ou manually select a PPD , an icon might not appear ne xt to the selected printer in the Select a P ostScript Printer bo x. In the Chooser , clic k Setup , clic k Printer Inf o , and then click Update Inf o to br ing up the icon. 9 Close the Chooser . Renaming the Printer If[...]

Chapter 5 Problem Solving 271 Correcting Output Quality Problems Communicating with an Optional HP JetDirect 600N Print Server If the printer contains an optional HP JetDirect inter nal print ser v er , and y ou cannot communicate with the printer ov er the networ k, v e rify operation of the print ser ver . Check the JetDirect Configuration P age [...]

Chapter 5 Problem Solving 272 Correcting Output Quality Problems z Chec k the JetDirect Configuration P age f or a LOSS OF CARRIER error message. This message also indicates that the card did not link to the network. Note The HP JetDirect 10/100Base-TX print ser ver ma y require up to 10 seconds to estab lish a link to the network. If the print ser[...]

Chapter 5 Problem Solving 273 Correcting Output Quality Problems 1 Remov e the HP JetDirect 10/100TX pr int ser v er . 2 Use jumpers P1, P2, and P3 to manually configure the print ser v er fo r either 10 or 100 MB per second link speed, and Full-duple x or Half-duple x operation according to the tab le star ting on page 274 . Continued on ne xt pag[...]

Chapter 5 Problem Solving 274 Correcting Output Quality Problems Operation J umper Settings A utonegotiation Enab led 100 Half-duple x Continued on ne xt page.[...]

Chapter 5 Problem Solving 275 Correcting Output Quality Problems Continued on ne xt page. 100 Full-duple x 10 Half-duple x 10 Full-duple x Operation J umper Settings[...]

Chapter 5 Problem Solving 276 Correcting Output Quality Problems 3 Reinstall the print ser v er . 4 V erify that the configuration of the connecting network de vice (such as a 10/100TX network s witch) matches . F or e xample, to set the print ser ver f or 100TX Full-duple x oper ation, the por t on the netw ork switch m ust also be set f or 100TX [...]

Chapter 5 Problem Solving 277 Checking the Printers Configuration Checking the Printer s Configuration F rom the pr inter’ s control panel, y ou can print pages that give details about the printer and its current configuration. The f ollowing inf or mation pages are described here: z Configuration P age z Menu Map z PCL or PS F ont List F o[...]

Chapter 5 Problem Solving 278 Checking the Printers Configuration Configuration Page Use the configuration page to vie w current printer settings, to help troub leshoot printer problems, or to v er ify installation of optional accessories, such as memor y (DIMMs), input and output paper handling de vices , and printer languages. Note If an HP Je[...]

Chapter 5 Problem Solving 279 Checking the Printers Configuration 1 Printer Inf ormation lists the serial number , HP JetSend IP addresses , page counts, and other inf or mation f or the printer. If the v ariable fuser mode has been set to HIGH1 , HIGH2 , or HIGH3 , the number of pages printed at the high fuser temperature is listed in parenthes[...]

Chapter 5 Problem Solving 280 Checking the Printers Configuration 3 Installed P er sonalities and Options lists all printer languages that are installed (such as PCL and PS) and lists options that are installed in each DIMM slot and EIO slot. 4 Memory lists the pr inter memor y , Dr iv er W ork Space (D WS), and I/O b uff ering and resource savi[...]

Chapter 5 Problem Solving 281 Checking the Printers Configuration Menu Map T o see the current settings f or the men us and items av ailable in the control panel, print a control panel menu map: 1 Press M ENU repeatedly until INFORMATION MENU appears. 2 Press I TEM repeatedly until PRINT MENU MAP appears. 3 Press S ELEC T to pr int the menu map [...]

Chapter 5 Problem Solving 282 Checking the Printers Configuration PCL or PS Font List Use the f ont lists to see which f o nts are currently installed in the printer. (The f ont lists also sho w which f onts are resident on an optional hard disk or flash DIMM.) T o print a PCL or PS font list: 1 Press M ENU repeatedly until INFORMATION MENU appe[...]

Chapter 5 Problem Solving 283 Checking the Printers Configuration z Font # is the number used to select f onts from the pr inter’ s control panel (not the software application). Do not confuse the f ont # with the f ont ID , described below . The nu mber indicates the DIMM slot where the f ont is stored.  SOFT : Downloaded f onts that sta y[...]

Chapter 5 Problem Solving 284 Checking the Printers Configuration File Directory Page 1 Disk Inf ormation indicates the disk model number , ser ial n umber , capacity , a v ailab le free space, and whether y ou may write to the disk. 2F i l e S i z e column lists the size of each file under the Director y/File Name column. If a director y is lis[...]

Chapter 5 Problem Solving 285 Checking the Printers Configuration Event Log Page 1 Current P a ge Count lists the number of pr inted pages from the printer. 2 Number indicates the order in which the errors occurred. The last error to occur has the highest number . 3 Err or lists the inter nal error code f or each error . 4 P age Count indicates [...]

Chapter 6 Service and Support 286 Overview 6 Service and Support Overview z He wlett-P ackard limited w arranty statement z Limited W arranty f or T oner Car tridge Lif e z HP Software License T er ms z W orldwide Sales and Ser vice Offices[...]

Chapter 6 Service and Support 287 Hewlett-Packard limited warranty statement Hewlett-Packar d limited warranty statement 1. HP warr ants HP hardware , accessories, and supplies against def ects in materials and wor kmanship f or the per iod specified abo v e . If HP receiv es notice of such def ects during the warr anty per iod, HP will, at its opt[...]

Chapter 6 Service and Support 288 Hewlett-Packard limited warranty statement 6. W arranty does not apply to def ects resulting from (a) improper or inadequate maintenance or calibration, (b) softw are , interf acing, par ts or supplies not supplied b y HP , (c) unauthor iz ed modification or misuse, (d) operation outside of the pub lished en vironm[...]

Chapter 6 Service and Support 289 Hewlett-Packard limited warranty statement Service During and After the W arranty Period z If printer hardware f ails during the warr anty period, contact an HP- authorized ser vice or suppor t provider . (See the HP Customer Care pages at the front of this user guide.) z If printer hardware f ails after the w arra[...]

Chapter 6 Service and Support 290 Limited Warranty for Toner Cartridge Life Limited W arranty for T oner Cartridge Life Note The warr anty below applies to the toner car tridge that came with this printer . This warr anty supersedes all pre vious w arranties (7/19/96). HP toner car tridges are warr anted to be free from def ects in materials and wo[...]

Chapter 6 Service and Support 291 Limited Warranty for Toner Cartridge Life IN NO EVENT SHALL HEWLETT -P ACKARD COMP ANY BE LIABLE FOR ANY INCIDENT AL, CONSEQUENTIAL, SPECIAL, INDIRECT , PUNITIVE, OR EXEMPLAR Y D AMAGES OR LOST PR OFITS FR OM ANY BREA CH OF THIS W ARRANTY OR O THERWISE. Ho w do I return the faulty car tridge? In the e v ent the car[...]

Chapter 6 Service and Support 292 HP Software License Terms HP Software License T erms A TTENTION: USE OF THE SOFTW ARE IS SUBJECT T O THE HP SOFTW ARE LICENSE TERMS SET FOR TH BELO W . USING THE SOFTW ARE INDICA TES Y OUR A CCEPT ANCE OF THESE LICENSE TERMS. IF Y OU DO NO T A CCEPT THESE LICENSE TERMS, Y OU MA Y RETURN THE SOFTW ARE FOR A FULL REF[...]

Chapter 6 Service and Support 293 HP Software License Terms Copies and Adaptations Y ou ma y only mak e copies or adaptations of the Softw are f or archiv al purposes or when cop ying or adaptation is an essential step in the authorized Use of the Software . Y ou must reproduce all cop yright notices in the or iginal Softw are on all copies or adap[...]

Chapter 6 Service and Support 294 HP Software License Terms T ermination HP ma y terminate your license upon notice f or failure to comply with an y of these License T er ms . Upon ter mination, y ou must immediately destro y the Software , together with all copies , adaptations, and merged por tions in an y fo r m . Expor t Requirements Y ou ma y [...]

Chapter 6 Service and Support 295 Worldwide Sales and Service Offices W orldwide Sales and Service Offices Note Bef ore calling an HP Sales and Ser vice office , be sure to contact the appropriate Customer Care Center number listed in the HP Customer Care section. Products should not be retur ned to these offices . Product retur n inf ormation is a[...]

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Chapter 6 Service and Support 299 Worldwide Sales and Service Offices W aldbronn (Karlsruhe) *GYNGVV2CEMCTF)OD* 'NGMVTQPKUEJG/GVGEJPKM *GYNGVV2CEMCTF5VT 9CNFDTQPP 2JQPG0WODGT (CZ *GYNGVV2CEMCTF)O[...]

Chapter 6 Service and Support 300 Worldwide Sales and Service Offices Roma Eur *GYNGVV2CEMCTF+VCNKCPC5R# 8KCNGFGN6KPVQTGVVQ 4QOC'WT 2JQPG0WODGT (CZ T orino *GYNGVV2CEMCTF+[...]

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Chapter 6 Service and Support 302 Worldwide Sales and Service Offices Bucuresti 2JQPG0WODGT #FFKVKQPCNRJQPGPWODGTU  (CZ 5GTXKEG*QV.[...]

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Chapter 6 Service and Support 306 Worldwide Sales and Service Offices Latin America and South America Argentina *GYNGVV2CEMCTF#TIGPVKPC /QPVCPGUGU $WGPQU#KTGU 2JQPG0WODGT (CZ Belize #VGPFKFQRQT?[...]

Chapter 6 Service and Support 307 Worldwide Sales and Service Offices Chile #5%5#/WNVK+PFWUVT[ .QU#NGTEGU 5CPVKCIQ%JKNG 2JQPG0WODGT (CZ %1#5+0%JKNG.VFC6GNGEQO *QNCP[...]

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Chapter 6 Service and Support 311 Worldwide Sales and Service Offices Asia and the Pacific Australia /GNDQWTPG *GYNGVV2CEMCTF#WUVTCNKC.VF ,QUGRJ5VTGGV $NCEMDWTP8+% 2JQPG0WODGT VQNNHTGG #FFKVKQPCNRJQPGPWODGTU ?[...]

Chapter 6 Service and Support 312 Worldwide Sales and Service Offices China $GKLKPI %JKPC*GYNGVV2CEMCTF%Q.VF (9GUV9KPI1HHKEG %JKPC9QTNF6TCFG%GPVGT 0Q,KCP)WQ/GP9GK#XGPWG $GKLKPI24% 2JQPG0WODGT ?[...]

Chapter 6 Service and Support 313 Worldwide Sales and Service Offices (CZ *GYNGVV2CEMCTF%Q.VF (5JGNN6QYGT 6KOGU5SWCTG /CVJGUQP5VTGGV %CWUGYC[$C[ 2JQPG0WODGT (CZ?[...]

Chapter 6 Service and Support 314 Worldwide Sales and Service Offices India $CPICNQTG *GYNGVV2CEMCTF+PFKC2XV.VF 'ODCUU[2QKPV +PHCPVT[4QCF $CPICNQTG 2JQPG0WODGT QT (CZ?[...]

Chapter 6 Service and Support 315 Worldwide Sales and Service Offices Indonesia $CPFWPI 26$GTEC*CTFC[CRGTMCUC ,CNCP6GPIMW#PIMCUC0Q $CPFWPI 2JQPG0WODGT  (CZ ,CMCTVC 26$[...]

Chapter 6 Service and Support 316 Worldwide Sales and Service Offices Malaysia -WCNC.WORWT *GYNGVV2CEMCTF5CNGU/CNC[UKC 5FP$JF )TQWPF(NQQT9KUOC%[ENGECTTK ,CNCP4CLC.CWV -WCNC.WORWT 2JQPG0WODGT 6QNN(TGG (CZ[...]

Chapter 6 Service and Support 317 Worldwide Sales and Service Offices Philippines *GYNGVV2CEMCTF2JKNKRRKPGU %QTRQTCVKQP VJ(NQQT4WHKPQ2CEKHKE6QYGT #[CNC#XGPWG /CMCVK%KV[ 2JQPG0WODGT (CZ?[...]

Chapter 6 Service and Support 318 Worldwide Sales and Service Offices T aiwan %JWPINK *GYNGVV2CEMCTF6CKYCP.VF 0Q-CQ5JWCPI4QCF 2KPI%JGP 6CQ[WCP*UKGJ 2JQPG0WODGT  (CZ -CQJU[...]

Chapter 6 Service and Support 319 Worldwide Sales and Service Offices Japan Aichi *GYNGVV2CEMCTF,CRCP.VF 0CIQ[C-QMWUCK%GPVGT$NFI 0CMQPQ0CMCOWTCMW 0CIQ[CUJK #KEJK *GYNGVV2CEMCTF,CRCP.VF 0CMCPG0KUUGK$NFI 0KUJKOCEJK6Q[QVC[...]

Chapter 6 Service and Support 320 Worldwide Sales and Service Offices Ibaraki *GYNGVV2CEMCTF,CRCP.VF /KVQ;QOKWTK-CKMCP$NFI /KPCOKOCEJK/KVQUJK +DCTCMK *GYNGVV2CEMCTF,CRCP.VF 6UWMWDC/KVUWK$NFI 6CMGQPQ6UWMWDCUJK +DCTCMK [...]

Chapter 6 Service and Support 321 Worldwide Sales and Service Offices Saitama *GYNGVV2CEMCTF,CRCP.VF /KVUWKUGKOGK1OK[C /K[COCEJK$NFI /K[COCEJK1OK[CUJK 5CKVCOC *GYNGVV2CEMCTF,CRCP.VF 0KUUGK-WOCIC[C$NFI /K[COCEJK-WOCIC[CUJK 5CKVC[...]

Chapter 6 Service and Support 322 Worldwide Sales and Service Offices Middle East and Africa Algeria 46+#NIGTKC $KUTWG/QJCOOGF *CFL#JOGF GZ4WG,GCP2KGTTG&KPGV *[FTC #NIGT #NIGTKG 2JQPG0WODGT Angola *CPFNGFD[*25QWVJ#[...]

Chapter 6 Service and Support 323 Worldwide Sales and Service Offices Israel %QORWVCVKQPCPF/GCUWTGOGPV 5[UVGOU%/5.VF *CUJNQUJC5VTGGV 6GN#XKX 2JQPG0WODGT  (CZ [...]

Chapter 6 Service and Support 324 Worldwide Sales and Service Offices Morocco 5+%16'. %QORNGZGFGU*CDQWU 6QWT%CXGPWGFGU(CT %CUCDNCPEC 2JQPG0WODGT  (CZ 6GNGZ Moz[...]

Chapter 6 Service and Support 325 Worldwide Sales and Service Offices Qatar 3CVCT&CVCOCVKQPU5[UVGOU #N#JGF$WKNFKPIVJHNQQT #N/WVJQH5VTGGV &QJC 2JQPG0WODGT (CZ 6GNGZ Saudi Arabia /QFGTP'NGE[...]

Chapter 6 Service and Support 326 Worldwide Sales and Service Offices United Arab Emirates 'OKVCE.VF $NQEM4$5#TGPEQ$NFI <CDGN4QCF 21$QZ &WDCK 2JQPG0WODGT (CZ 'OKVCE.[...]

Appendix A Specifications 327 Overview A Specifications Overview This appendix includes: z P aper Specifications z Printer Specifications[...]

Appendix A Specifications 328 Paper Specifications Paper Specifications HP LaserJet printers produce excellent print quality . This printer accepts a v ariety of media, such as cut-sheet paper (including recycled paper), en v elopes, labels, tr ansparencies, and custom-siz e paper . Proper ties such as weight, gr ain, and moisture content are impor[...]

Appendix A Specifications 329 Paper Specifications Note F or best results , use only HP brand paper and print media. He wlett-P ackard Company cannot recommend the use of other br ands . Because the y are not HP products, HP cannot influence or control their quality . It is possib le f or paper to meet all of the guidelines in this manual and still[...]

Appendix A Specifications 330 Paper Specifications Supported Sizes of Paper for Input and Output T ra y or Bin Capacity P aper W eight Tr a y 1 (multipur pose) up to 100 sheets z P aper sizes: Letter , ISO A4, Ex ecutiv e , A5, Legal, 11 x 17, ISO A3, JIS B5, JIS B4, JP ostD , 8K, 16K, JIS EXEC z Custom sizes: Minimum: 3.9 x 7.5 in. (98 x 191 mm) M[...]

Appendix A Specifications 331 Paper Specifications T ra y 2 and Optional 2 x 500-sheet Input T ra y (T ra y 4) up to 500 sheets P aper siz es: Letter , ISO A4, Legal, JIS B4 16 to 28 lb (60 to 105 g/m 2 ) T ra y 3 and Optional 2 x 500-sheet Input T ra y (T ra y 5) up to 500 sheets P aper siz es: Letter , ISO A4, Legal, JIS B4, ISO A3, 11 x 17 16 to[...]

Appendix A Specifications 332 Paper Specifications Optional Custom P aper T ra ys (T ra ys 3 and 5) up to 500 sheets z P aper siz es: Letter , ISO A4, Legal, JIS B4, ISO A3, 11 x 17, 8K, 16K, JIS EXEC z Custom sizes: Minimum: 3.9 x 7.5 in. (98 x 191 mm) Maximum: 11.7 x 17.7 in. (297 x 450 mm) 16 to 28 lb (60 to 105 g/m 2 ) Standard Output Bin (f ac[...]

Appendix A Specifications 333 Paper Specifications 5-bin Mailbo x with Stapler and 8-bin Mailbo x up to 250 sheets per bin P aper sizes: Letter , ISO A4, Legal, JIS B4, ISO A3, 11 x 17, Ex ecutiv e, env elopes, transparencies , labels Note : En v elopes, tr ansparencies , and labels are only suppor ted in the F ace-up Bin. The staple bin only suppo[...]

Appendix A Specifications 334 Paper Specifications Duple x er P aper sizes: Letter , Legal, 11 x 17, ISO , A3, A4, JIS B4, 8K, 16K, JIS EXEC 16 to 28 lb (60 to 105 g/m 2 ) T ra y or Bin Capacity P aper W eight[...]

Appendix A Specifications 335 Paper Specifications Supported T ypes of Paper The printer suppor ts the f ollo wing types of paper : * Only suppor ted in T ra y 1. z plain z preprinted z letterhead z transparency* (see page 342 ) z prepunched z labels* (see page 341 ) z bond z recycled z color z card stoc k (see page 346 ) z rough z user-defined (5 [...]

Appendix A Specifications 336 Paper Specifications Guidelines for Using Paper F or best results , use con v entional 20 lb (75 g/m 2 ) paper . Make sure the paper is of good quality , and free of cuts, nic ks, tears, spots , loose par ticles, dust, wrinkles, v oids , and curled or bent edges. If y ou are unsure what type of paper y ou are loading ([...]

Appendix A Specifications 337 Paper Specifications Note Do not use letterhead paper that is printed with low-temperature inks , such as those used in some types of ther mogr aph y . Do not use raised letterhead. The printer uses heat and pressure to fuse toner to the paper . Mak e sure that any colored paper or preprinted f orms use inks that are c[...]

Appendix A Specifications 338 Paper Specifications Paper W eight Equivalence T able Use this tab le to deter mine appro ximate equiv alent points in weight specifications other than U .S. bond we ight. F or e xample, to deter mine the equiv alent of 20 lb U .S. bond w eight paper in U .S. co v er weight, locate the bond weight (in ro w 3, second co[...]

Appendix A Specifications 339 Paper Specifications 21 54 30 36 44 49 80 80 22 56 31 38 46 51 81 81 24 60 33 41 50 55 90 90 27 68 37 45 55 61 100 100 28 70 39 49 58 65 105 105 32 80 44 55 67 74 120 120 34 86 47 58 71 79 128 128 36 90 50 62 75 83 135 135 .18 39 100 55 67 82 91 148 148 Paper W eight Equivalence (continued) U. S . Po s t Car d a thic k[...]

Appendix A Specifications 340 Paper Specifications a. U.S. Post Card measurements are approximate. Use for reference only. .19 42 107 58 72 87 97 157 157 .20 43 110 60 74 90 100 163 163 .23 47 119 65 80 97 108 176 176 53 134 74 90 110 122 199 199 Paper W eight Equivalence (continued) U. S . Po s t Car d a thic k- ness (mm) U. S . Bond We i g h t (l[...]

Appendix A Specifications 341 Paper Specifications Labels Note F or best results , use only T ra y 1 and the F ace-up Bin. CA UTION T o a v oid damaging the printer, use only labels recommended f or use in laser printers. Ne v e r print on the same sheet of labels more than once. Label Construction When selecting labels, consider the quality of eac[...]

Appendix A Specifications 342 Paper Specifications T ransparencies Note F or best results , use only T ra y 1 and the F ace-up Bin. CA UTION T ransparencies used in the printer must be ab le to withstand 392° F (200° C), the pr inter’ s maximum temper ature . T o a v oid damaging the printer, use only transparencies recommended f or use in lase[...]

Appendix A Specifications 343 Paper Specifications Envelopes Note F or best results , use only T ra y 1 or the en v elope f eeder and the F a ce-up Bin. Envelope Construction En v elope constr uction is critical. Env elope f old lines can var y consider ab ly , not only between manuf acturers, b ut also within a bo x from the same manuf acturer . S[...]

Appendix A Specifications 344 Paper Specifications If y ou do not hav e an optional env elope f eeder , pr int en v elopes from T ra y 1, see page 119 . T o print env elopes with the optional en v elope f eeder , see page 115 . If en v elopes wrinkle, see page 226 . Envelopes with Double-Side-Seams Doub le-side-seam construction has ver tical seams[...]

Appendix A Specifications 345 Paper Specifications Envelopes with Adhesive Strips or Flaps En v elopes with a peel-off adhesiv e strip or with more than one flap that f olds ov er to seal must use adhesiv es compatib le with the heat and pressure in the printer. The extr a flaps and strips might cause wr inkling, creasing, or jams . Envelope Margin[...]

Appendix A Specifications 346 Paper Specifications Car d Stock and Heavy Paper Note F or best results , use the Standard Output Bin. Many types of card stoc k, including postcards , can be printed from T ra y 1. Some card stoc k perf or ms better than others because its constr uction is better suited f or f eeding through a laser pr inter . F or op[...]

Appendix A Specifications 347 Paper Specifications Car d Stock Construction z Smoothness: 36-53 lb (135-199 g/m 2 ) card stock should ha v e a smoothness rating of 100-180 Sheffield. 16-36 lb (60-135 g/m 2 ) card stoc k should ha v e a smoothness rating of 100-250 Sheffield. z Construction: Card stoc k should lie flat with less than 0.2 inch (5 mm)[...]

Appendix A Specifications 348 Printer Specifications Printer Specifications Physical Dimensions Continued on ne xt page. 35 in. (889 mm) 46.75 in. (1187 mm) 11.5 in. (292 mm) 14.5 in. (368 mm)[...]

Appendix A Specifications 349 Printer Specifications Continued on ne xt page. 13.75 in. (350 mm) 29.5 in. (749 mm) 11.5 in. (292 mm)[...]

Appendix A Specifications 350 Printer Specifications Printer W eight (without toner cartridge) z HP LaserJet 8100 and 8100 N printers: 112 lbs (51 kg) z HP LaserJet 8100 DN pr inter : 120 lbs (54 kg) 3 5 in . ( 8 8 9 mm) 14.5 in. (368 mm) 66.25 in. (1683 mm) 19.5 in. (485 mm) 33 in. (838 mm) 4 8 .4 in . ( 1 2 2 9 mm)[...]

Appendix A Specifications 351 Printer Specifications Environmental Specifications Printer State P ower Consumption (avera ge, in watts, base unit) P ower Consumption (avera ge , in watts, fully configured unit) Printing (100-127V units) (220-240V units) 700 W atts 710 W atts 710 W atts 720 W atts Standb y (100-127V units) (220-240V units) 145 W att[...]

Appendix A Specifications 352 Printer Specifications Minim um Recommended Cir cuit Capacity 100-127 V olt 15.0 amps 220-240 V olt 6.5 amps P ower Requirements (Acceptable Line V oltage) 100-127 V olt (+/- 10%) 50-60 Hz (+/- 2 Hz) 220-240 V olt (+/- 10%) 50 Hz (+/- 2 Hz) 220 V olt (+/- 10%) 60 Hz (+/- 2 Hz) Acoustic Emissions (Per ISO 9296) Operatin[...]

Appendix A Specifications 353 Printer Specifications a. Pr int speed is 32 ppm Sound Pressure Le v el, L pAm (Bystander P osition) 53 dB 36 dB inaudib le Sound Pressure Le v el, L pAm (Operator P osition) 59 dB 41 dB inaudib le General Specifications Operating temper ature 50-91° F (10-32.5° C) Relativ e Humidity 20-80% Speed, in pages per minute[...]

Appendix B Control Panel Menus 354 Overview B Control Panel Menus Overview Y ou can perf orm most routine pr inting tasks from the computer through the printer dr iv er or softw are application. This is the most conv enient wa y to control the printer and will ov erride the pr inter’ s control panel settings . See the help files associated with t[...]

Appendix B Control Panel Menus 355 Overview Y ou can print a menu map from the control panel that shows the current printer configuration (page 281 ). This appendix lists all the items and possible v alues f or the pr inter. (Def a ult v alues are listed in the “Item” column.) Additional menu items can appear in the control panel, depending on [...]

Appendix B Control Panel Menus 356 Quick Copy Jobs Menu Quick Copy Jobs Menu This menu pro vides a list of the quic k cop y jobs stored on the pr inter’ s hard disk. The user can print or delete these jobs from the control panel. See Quick Cop ying a Job on page 151 and Proofing and Holding a Job on page 153 fo r more inf ormation about using thi[...]

Appendix B Control Panel Menus 357 Private/Stored Jobs Menu Private/Stored Jobs Menu This menu pro vides a list of the private and stored jobs on the printer’ s hard disk. The user can print or delete these jobs from the control panel. See Printing a Pr iv ate Job on page 155 and Storing a Pr int Job on page 157 fo r more inf ormation about using[...]

Appendix B Control Panel Menus 358 Information Menu Information Menu This menu contains printer inf or mation pages that giv e details about the printer and its configuration. T o pr int an inf or mation page, scroll to the desired page and press S ELEC T . . Item Explanation PRINT MENU MAP The menu map sho ws the la yout and current settings of th[...]

Appendix B Control Panel Menus 359 Information Menu PRINT FILE DIRECTORY This item appears only when a mass storage de vice (such as an optional flash DIMM or hard disk) containing a recognized file system is installed in the printer. The file director y shows inf or mation f or all installed mass storage de vices. F or more information, see page 2[...]

Appendix B Control Panel Menus 360 Paper Handling Menu Paper Handling Menu When paper handling settings are correctly configured through the control panel, y ou can print by choosing the type and size of paper from the printer driver or softw are application. F or more inf or mation, see page 144 . Some items in this menu (such as duple x and manua[...]

Appendix B Control Panel Menus 361 Paper Handling Menu TRAY 1 MODE= FIRST FIRST CASSETTE Deter mine ho w the printer will use T ra y 1. FIRST: If paper is loaded in T ra y 1, the printer will pull paper from that tra y first. CASSETTE: A paper size m ust be assigned to T ra y 1 using the TRAY 1 SIZE option (the ne xt item in this menu when TRAY 1 M[...]

Appendix B Control Panel Menus 362 Paper Handling Menu TRAY 4 TYPE= PLAIN F or suppor ted paper types, see page 335 . This item appears only when a f our th paper tra y is installed. Set the v alue to correspond with the paper type currently loaded in T ra y 4. TRAY 5 TYPE= PLAIN F or suppor ted paper types, see page 335 . This item appears only wh[...]

Appendix B Control Panel Menus 363 Paper Handling Menu DUPLEX=OFF OFF ON This item appears only when an optional duple x er is installed. Set the v alue to ON to print on both sides (duple x) or OFF to print on one side (simple x) of a sheet of paper . F or more inf or mation, see page 110 . BINDING= LONG EDGE LONG EDGE SHORT EDGE This item appears[...]

Appendix B Control Panel Menus 364 Paper Handling Menu CONFIGURE FUSER MODE MENU=NO NO YES Configure the fuser mode associated with each paper type. (This is only necessary if you are e xperiencing prob lems printing on cer tain paper types.) NO : The fuser mode menu items are not accessib le . YES : Additional items appear (see [TYPE]=NORMAL on pa[...]

Appendix B Control Panel Menus 365 Paper Handling Menu [TYPE]=NORMAL NORMAL LOW HIGH1 HIGH2 HIGH3 This item appears only when CONFIGURE FUSER MODE MENU=YES . The printer speeds are for Letter or A4. NORMAL : Nor mal temper ature, prints at 32 ppm. LOW : Low temper ature , pr ints at 32 ppm. HIGH1 : Raises the temperature , prints at 32 ppm. HIGH2 :[...]

Appendix B Control Panel Menus 366 Print Quality Menu Print Quality Menu Some items in this menu can be accessed from a softw are application or from the printer dr iv er (if the appropriate dr iv er is installed). Pr inter driver and software application settings o v erride control panel settings. F or more inf orm ation, see page 135 . Item V alu[...]

Appendix B Control Panel Menus 367 Print Quality Menu RET=MEDIUM OFF LIGHT MEDIUM DARK Use the printer’ s Resolution Enhancement technology (REt) setting to produce print with smooth angles, cur v es , and edges. All print resolutions, including F astRes 1200, benefit from REt. Note It is best to change the REt setting from the printer dr iv er o[...]

Appendix B Control Panel Menus 368 Print Quality Menu TONER DENSITY=3 1 2 3 4 5 Lighten or darken the print on the page by changing the toner density setting. The settings range from 1 (light) to 5 (dark), but the def ault setting of 3 usually produces the best results. Use a low er toner density setting to sa v e toner . CREATE CLEANING PAGE No v [...]

Appendix B Control Panel Menus 369 Printing Menu Printing Menu Some items in this menu can be accessed from a softw are application, or from the printer driver (if the appropriate dr iv er is installed). Printer dr iv er and software application settings ov err ide control panel settings. F or more inf or mation, see page 135 . Item V alues Explana[...]

Appendix B Control Panel Menus 370 Printing Menu PAPER= LETTER (110V printers) or PAPER= A4 (220V printers) and ENVELOPE= COM10 (110V printers) or ENVELOPE= DL (220V printers) Fo r suppor ted paper si zes, se e page 330 . Set the def ault image siz e f or paper and en v elopes . (The item name will change from paper to en v elope as y ou scroll thr[...]

Appendix B Control Panel Menus 371 Printing Menu UNIT OF MEASURE=INCHES (110V printers) or MILLIMETERS (220V printers) INCHES MILLIMETERS This item appears only when CONFIGURE CUSTOM PAPER=YES . Select the unit of measurement f or the custom paper siz e. X DIMENSION= 11.7 INCHES (110V printers) or 297 MILLIMETERS (220V printers) For supported paper[...]

Appendix B Control Panel Menus 372 Printing Menu FORM=60 LINES (110V printers) or 64 LINES (220V printers) 5 to 128 Sets v er tical spacing from 5 to 128 lines f or def ault paper size . Press - V ALUE + once to change the setting b y increments of 1, or hold down - V ALUE + to scroll by increments of 10. ORIENTATION= PORTRAIT PORTRAIT LANDSCAPE De[...]

Appendix B Control Panel Menus 373 Printing Menu PCL FONT PITCH=10.00 0.44 to 99.99 This item might not appear , depending on the f ont selected. Press - V ALUE + once to change setting by increments of .01 f or pitch, or hold do wn - V ALUE + to scroll b y increments of 1. PCL FONT POINT SIZE=12.00 4.00 to 999.75 This item might not appear , depen[...]

Appendix B Control Panel Menus 374 Printing Menu WIDE A4=NO NO YES The Wide A4 setting changes the number of characters that can be printed on a single line of A4 paper . NO : Up to 78 10-pitch characters can be printed on one line. YES : Up to 80 10-pitch characters can be printed on one line. APPEND CR TO LF=NO NO YES Select YES to append a carri[...]

Appendix B Control Panel Menus 375 Configuration Menu Configuration Menu Items in this menu aff ect the pr inter’ s beha vior . Configure the printer according to y our printing needs. Item V alues Explanation POWERSAVE= 1 HOUR OFF 15 MINUTES 30 MINUTES 1 HOUR 2 HOURS 3 HOURS Set the printer to enter P o wer Sa v e after it has been idle f or a s[...]

Appendix B Control Panel Menus 376 Configuration Menu PERSONALITY= AUTO AUTO PCL PS Select the def ault printer language (personality). P ossible v alues are deter mined by which v alid languages are installed in the printer. Nor mally y ou should not change the printer language (the def ault is AUTO ). If y ou change it to a specific printer langu[...]

Appendix B Control Panel Menus 377 Configuration Menu RESOURCE SAVE=OFF OFF ON AUTO This item dedicates printer memor y to sa v e each language’ s per manent resources . (Y ou might need to add memor y to the printer in order for this item to appear .) The amount of memor y set aside can be diff erent f or each installed language. Some languages [...]

Appendix B Control Panel Menus 378 Configuration Menu PCL MEMORY= 400K 0K and up (This v alue depends on the amount of installed memor y .) This item appears only when RESOURCE SAVE=ON . Select the amount of memor y used f or sa ving PCL resources . Printer default is the minim um amount of memor y needed to perf orm resource saving f or PCL. Press[...]

Appendix B Control Panel Menus 379 Configuration Menu CLEARABLE WARNINGS=JOB JOB ON Set the amount of time that a clearab le w ar ning is displa y ed on the printer’ s control panel. JOB : W ar ning messages displa y on the control panel until the end of the job from which the y were generated. ON : W ar ning messages displa y on the control pane[...]

Appendix B Control Panel Menus 380 Configuration Menu RAM DISK=AUTO OFF ON AUTO This item deter mines ho w the RAM disk is configured. This item appears only if there is no optional hard disk installed and the printer has at least 12 MB of memor y . OFF : The RAM disk is disab led. ON : The RAM disk is enab led. Configure the amount of memor y to b[...]

Appendix B Control Panel Menus 381 Configuration Menu JAM RECOVERY= AUTO AUTO ON OFF This item deter mines ho w the pr inter beha v es when a paper jam occurs. AUTO : The printer automatically selects the best mode f or printer jam recov er y (usually ON ). This is the def ault setting. ON : The printer automatically repr ints pages after a paper j[...]

Appendix B Control Panel Menus 382 Configuration Menu NEW TONER CARTRIDGE=NO YES NO This item allows the user to tell the printer that a new toner car tridge has been installed. Setting this item to YES will reset the HP T onerGauge to full. QUICK COPY JOBS=32 1 to 50 Specifies the number of quic k cop y jobs that can be stored on the printer’ s [...]

Appendix B Control Panel Menus 383 Configuration of MBM Menu Configuration of MBM Menu This menu defines the oper ating mode f or the 7-bin T abletop Mailbo x, 8-bin Mailbo x, or 5-bin Mailbo x with Stapler . Item V alue Explanation OPERATION MODE: MAILBOX MAILBOX STACKER JOB SEPARATOR COLLATOR Defines the operating mode f or the multibin mailbo x [...]

Appendix B Control Panel Menus 384 I/O Menu I/O Menu Items in the I/O (input/output) Menu aff ect the communication between the printer and the computer . Item V alues Explanation I/O TIMEOUT=15 5 to 300 Select the I/O timeout peri od in seconds . (I/O timeout ref ers to the time , measured in seconds, that the printer waits bef ore ending a pr int[...]

Appendix B Control Panel Menus 385 I/O Menu I/O BUFFER=AUTO AUTO ON OFF Allocate memor y f or I/O b uff er ing. AUTO : The printer automatically reser v es memor y f or I/O b uff ering. Additional configurations are not required and the I/O BUFFER SIZE men u item does not appear . ON : The I/O BUFFER SIZE item appears (see belo w). Specify the amou[...]

Appendix B Control Panel Menus 386 I/O Menu PARALLEL HIGH SPEED=YES YES NO Select the speed at which data is transmitted to the printer. YES : The printer accepts fa ster parallel communications used f or connections with ne w er computers. NO : The printer accepts slower par allel communications used f or connections with older computers . PARALLE[...]

Appendix B Control Panel Menus 387 EIO Menu (8100 N/8100 DN) EIO Menu (8100 N/8100 DN) EIO (enhanced input/output) Menus depend on the par ticular accessor y product installed in an EIO slot of the printer. If the pr inter contains an HP JetDirect pr int ser v er EIO card, y ou can configure basic netw orking parameters using the EIO Men u. These a[...]

Appendix B Control Panel Menus 388 EIO Menu (8100 N/8100 DN) ETALK=ON ON OFF Select whether the Apple EtherT alk protocol stac k is enab led (on) or disab led (off). CFG IPX/SPX=NO NO YES NO : The IPX/SPX Menu is not accessib le . YES : The IPX/SPX Menu appears . In the IPX/SPX Menu, y ou can specify the frame type parameter used on y our network. [...]

Appendix B Control Panel Menus 389 EIO Menu (8100 N/8100 DN) CFG TCP/IP=NO NO YES NO : The TCP/IP Menu is not accessib le . YES : The TCP/IP Menu appears . In the TCP/IP Menu, y ou can specify BOOTP=YES f or TCP/IP parameters to be automatically loaded from a bootp or DHCP ser v er when the printer is tur ned on. If y ou specify BOOTP=NO , y ou can[...]

Appendix B Control Panel Menus 390 Resets Menu Resets Menu Use this menu with caution. Y ou can lose buff ered page data or pr inter configuration settings when y ou select these items . Only reset the printer under the f ollo wing circumstances: z Y ou want to restore the printer’ s def ault settings . z Communication between the printer and com[...]

Appendix B Control Panel Menus 391 Resets Menu RESET ACTIVE I/O CHANNEL This item perf orms a simple reset and clears the input and output b uff ers (f or the active I/Os only). Resetting memor y during a pr int job can result in data loss. RESET ALL I/O CHANNELS This item perf orms a simple reset and clears the input and output b uff ers f or all [...]

Appendix C Printer Memory and Expansion 392 Overview C Printer Memory and Expansion Overview The printer has three dual in-line memor y module (DIMM) slots f or upg rading with: z More printer memor y . DIMMs are av ailab le in 4, 8, 16, 32, and 64 MB , f or a maximum of 192 MB . z Flash memor y DIMMs, a vailab le in 2 and 4 MB . Unlik e standard p[...]

Appendix C Printer Memory and Expansion 393 Overview z Other DIMM-based printer languages and pr inter options. Note Single in-line memor y modules (SIMMs) used on pre vious HP LaserJet printers are not compatible with this printer. Y ou might want to add more memory to the pr inter if y ou often do one or more of the f ollo wing: print complex g r[...]

Appendix C Printer Memory and Expansion 394 Overview z Chec king Memor y Installation z Adjusting Memor y Settings z Installing EIO Cards/Mass Storage[...]

Appendix C Printer Memory and Expansion 395 Determining Memory Requirements Determining Memory Requirements The amount of memor y y ou need depends on the types of documents y ou print. Y our pr int engine can print most te xt and gr aphics at 1200 dpi F astRes without additional memor y . Add memor y to y our printer if you: z Commonly print compl[...]

Appendix C Printer Memory and Expansion 396 Determining Memory Requirements Print Job P aper Size PCL Minim um Memory Requirements PS Minim um Memory Requirements single-sided printing Letter , A4, Legal 16 MB 16 MB 11 x 17 inch, A3 16 MB 16 MB two-sided printing Letter , A4 16 MB 16 MB Legal 16 MB 16 MB 11 x 17 inch, A3 24 MB 24 MB[...]

Appendix C Printer Memory and Expansion 397 Installing Memory Installing Memory CA UTION Static electricity can damage dual in-line memor y modules (DIMMs). When handling DIMMs, either w ear an antistatic wrist strap or frequently touch the surf ace of the DIMM’ s antistatic pac kage, then touch bare metal on the printer. If y ou hav e not alread[...]

Appendix C Printer Memory and Expansion 398 Installing Memory 3 Grasp the scre ws and pull the f or matter board out of the printer. Place it on a flat, non-conductiv e surf ace . 4 Remov e the DIMM from the antistatic pac kage. Hold the DIMM with fingers against the side edges and thumbs against the bac k edge. Align the notches on the DIMM with t[...]

Appendix C Printer Memory and Expansion 399 Installing Memory 6 Slide the f ormatter board back into the printer and tighten the two screws . 7 Plug in the pow er cord and connect all cab les. T ur n the printer on. Note If y ou install the maximum of 64 MB on Slots 1, 2, and 3, then the printer discards the 16 MB onboard memor y . This has no affe[...]

Appendix C Printer Memory and Expansion 400 Checking Memory Installation Checking Memory Installation F ollo w this procedure to v erify that DIMMs are installed correctly: 1 Chec k that the pr inter’ s control panel displays READY when the printer is tur ned on. If an error message appears , a DIMM might ha v e been incorrectly installed. Chec k[...]

Appendix C Printer Memory and Expansion 401 Adjusting Memory Settings Adjusting Memory Settings Resource Saving Resource Sa ving allows the printer to k eep downloaded resources (permanent downloaded f onts, macros , or patter ns) in memor y when the printer language or resolution is changed. If y ou do not ha v e an optional hard disk or flash DIM[...]

Appendix C Printer Memory and Expansion 402 Adjusting Memory Settings 3 Using a software application, do wnload all the f onts you w ant to use in the selected language. 4 Print a configuration page (page 278 ). The amount of memor y used b y the f onts is listed ne xt to the language. Round this figure up to the nearest 100 KB. (F or e xample, if [...]

Appendix C Printer Memory and Expansion 403 Adjusting Memory Settings I/O Buffering T o allow the computer to contin ue working without waiting f o r the print job to finish queuing, the printer uses a por tion of its memor y (an I/O b uffer) to hold jobs in progress . (If I/O b uff ering is off , no memor y is reser v ed f or this function.) In mo[...]

Appendix C Printer Memory and Expansion 404 Installing EIO Cards/Mass Storage Installing EIO Car ds/Mass Storage T ur n off the printer befo re installing the EIO cards or mass storage de vice. See the gr aphic below f or or ientation and location of the EIO cards or optional mass storage de vice, such as a hard disk. Use HP LaserJet Resource Manag[...]

Appendix D Printer Commands 405 Overview D Printer Commands Overview Most software applications do not require y o u to enter printer commands. See y our computer and software documentation to find the method f or enter ing printer commands, if needed. PCL PCL printer commands tell the pr inter which tasks to perf orm or which fo nts to use. This a[...]

Appendix D Printer Commands 406 Overview HP-GL/2 The printer has the ability to pr int v ector graphics using the HP-GL/2 gr aphics language. Printing in the HP-GL/2 language requires that the printer leav e PCL language and enter HP-GL/2 mode, which can be done b y sending the printer PCL code. Some software applications s witch languages through [...]

Appendix D Printer Commands 407 Overview Note The tab le at the end of this appendix contains commonly used PCL 5e commands (page 412 ). F or a complete listing and e xplanation of how to use PCL, HP-GL/2, and PJL commands, order the PCL 5/PJL T echnical Ref erence Documentation P ac kage (page 38 ). T o receiv e more inf or mation about printer co[...]

Appendix D Printer Commands 408 Understanding PCL Printer Command Syntax Understanding PCL Printer Command Syntax Bef ore using printer commands, compare these char acters: Many printer commands use the low ercase letter l (l) and the number one (1) , or the uppercase letter O (O) and the number z ero (0) . These characters ma y not appear on y our[...]

Appendix D Printer Commands 409 Understanding PCL Printer Command Syntax Combining Escape Sequences Escape sequences ma y be combined into one escape sequence string. There are three impor tant rules to f ollo w when combining code: 1 The first two char acters after the ? char acter (the para meterized and g roup characters) m ust be the same in al[...]

Appendix D Printer Commands 410 Understanding PCL Printer Command Syntax Entering Escape Characters Printer commands alwa ys begin with the escape character (?) . The f ollo wing tab le shows ho w the escape char acter can be entered from v arious DOS software applications. DOS Software Application Entry What Appears Lotus 1-2-3 and Symphony T ype [...]

Appendix D Printer Commands 411 Selecting PCL Fonts Selecting PCL Fonts Print a PCL Font List to vie w the command f or each inter n al f ont (page 282 ). A sample section is shown belo w . Notice the two v ariable bo x es f or symbol set and point size . These v ariables m ust be filled in or the printer will use def aults. F or example , if y ou [...]

Appendix D Printer Commands 412 Common PCL Printer Commands Common PCL Printer Commands Function Command Options (#) Job Contr ol Commands Reset ?E n/a Number of Copies ?&l#X 1 to 999 2-sided/1-sided printing ?&l#S 0 = Simple x (1-sided) printing 1 = Duple x (2-sided) with long edge binding 2 = Duple x (2-sided) with shor t edge binding[...]

Appendix D Printer Commands 413 Common PCL Printer Commands P age Contr ol Commands P aper Source ?&l#H 0 = prints or ejects current page 1 = T ra y 2 2 = manual f eed, paper 3 = manual f eed, env elope 4 = T ra y 1 5 = T ra y 3 7 = auto select 8 = T ra y 5 20 = T ra y 4 21-69 = e xtern al tr a ys Function Command Options (#)[...]

Appendix D Printer Commands 414 Common PCL Printer Commands P aper size ?&l#A 1 = Ex ecutive 2 = Letter 3 = Legal 6 = 11 x 17 24 = A6 25 = A5 26 = A4 27 = A3 44 = B6-JIS 45 = B5-JIS 46 = B4-JIS 71 = P ostcard (single) 72 = P ostcard (doub le) 80 = Monarch 81 = Commercial 10 90 = DL 91 = Inter national C5 100 = B5 101 = Custom Function Command O[...]

Appendix D Printer Commands 415 Common PCL Printer Commands P aper T ype ?&n# 5WdBond = Bond 6WdPlain = Plain 6WdColor = Color 7WdLabels = Labels 9WdRecycled = Recycled 11WdLetterhead = Letterhead 10WdCardstoc k = Cardstoc k 11WdPrepunched = Prepunched 11WdPreprinted = Prepr inted 13WdT ransparency = T ransparency #WdCustompaper type = Custom 1[...]

Appendix D Printer Commands 416 Common PCL Printer Commands Horizontal Motion Inde x ?&k#H 1/120-inch increments (compresses pr int horizontally) V er tical Motion Inde x ?&l#C 1/48-inch increments (compresses print v er tically) Line Spacing ?&l#D # = lines per inch (1, 2, 3, 4, 5, 6, 12, 16, 24, 48) P erf oration Skip ?&l#L 0 = di[...]

Appendix D Printer Commands 417 Common PCL Printer Commands Horizontal P osition (Decipoints) ?&a#H # = decipoint number (720 decipoints = 1 inch) Pr ogramming Hints End of Line Wrap ?&s#C 0 = Enab le 1 = Disab le Displa y Functions On ?Y n/a Displa y Functions Off ?Z n/a Language Selection Enter PCL Mode ?%#A 0 = Use pre vious PCL cursor p[...]

Appendix D Printer Commands 418 Common PCL Printer Commands Font Selection Symbol Sets 2 ?(# 8U = HP Roman-8 Symbol Set 10U = IBM La y out (PC-8) (code page 437) Def ault Symbol Set 12U = IBM La y out f or Europe (PC-850) (code page 850) 8M = Math-8 19U = Windows 3.1 Latin 1 9E = Windows 3.1 Latin 2 (commonly used in Easter n Europe) 5T = Windows 3[...]

Appendix D Printer Commands 419 Common PCL Printer Commands 1 For custom paper, replace “Custompapertype” with the name of the paper, and replace the “#” with the number of characters in the name plus 1. 2 Order the PCL 5/PJL Technical Reference Documentation Package for symbol set charts or for more information (page 38 ). 3 The preferred [...]

Appendix D Printer Commands 420 Multibin Mailbox Commands Multibin Mailbox Commands Bef ore using these command strings, determine the device identification number of the m ultibin mailbo x b y printing a configuration page. The de vice identification number is located under the heading Installed P e rsonalities and Options. F or more inf or mation[...]

Appendix D Printer Commands 421 Multibin Mailbox Commands DMCMD The de vice management command changes the mailbo x mode for the defined de vice . ASCIIHEX = “ asciihexrequest ” - This is the string that sends the command to change the mailbo x mode f or the device . The first ASCIIHEX command changes the mailbo x mode; the second ASCIIHEX comm[...]

Appendix D Printer Commands 422 Multibin Mailbox Commands Example to switch to mailbox mode and turn the printer off and on ? %-12345X@PJL @PJL DMCMD ASCIIHEX=”040007010401070303 0214020104” @PJL DMCMD ASCIIHEX=”040006020501010301040105” ? %-12345X Example to switch to stacker mode and turn the printer off and on ? %-12345X@PJL @PJL DMCMD A[...]

Appendix D Printer Commands 423 Multibin Mailbox Commands Example to switch to separator mode turn the printer off and on ? %-12345X@PJL @PJL DMINFO ASCIIHEX=”040007010401070303 0214020102” @PJL DMINFO ASCIIHEX=”040006020501010301040105” ? %-12345X[...]

Appendix E Regulatory Information 424 Overview E Regulatory Information Overview z FCC Regulations z En vironmental Product Stew ardship z Saf ety Statements[...]

Appendix E Regulatory Information 425 FCC Regulations FCC Regulations This equipment has been tested and f ound to comply with the limits f or a Class B digital de vice , pursuant to P ar t 15 of the FCC rules. These limits are designed to provide reasonab le protection against har mful interf erence in a residential installation. This equipment ge[...]

Appendix E Regulatory Information 426 Environmental Product Stewardship Environmental Product Stewar dship Protecting the Environment He wlett-P ackard Compan y is committed to providing quality products in an en vironmentally-sound manner . The pr inter has been designed to minimiz e impacts on the en vironment. The printer design eliminates: Ozon[...]

Appendix E Regulatory Information 427 Environmental Product Stewardship The printer design reduces: Energ y Consumption Energ y usage drops from 710/720 (110V/220V units) w atts (W) during printing to as little as 20/22 (110V/220V units) W while in inactive , Standb y mode . This sa v es energ y without aff ecting the high perf or mance of the prin[...]

Appendix E Regulatory Information 428 Environmental Product Stewardship The design of the printer facilitates the recyc ling of: Plastics Plastic par ts ha v e material identification markings, according to inter national standards , that enhance the ability to identify plastics f or proper disposition at the end of the printer’ s life . HP T one[...]

Appendix E Regulatory Information 429 Environmental Product Stewardship HP Car tridge Recyc ling Pr ogram inf ormation: Since 1990, the HP LaserJet T oner Car tridge Recycling Program has collected more than twelv e million car tr idges that otherwise ma y hav e been discarded into landfills. Once a car tridge is retur ned, it is disassemb led and [...]

Appendix E Regulatory Information 430 Material Safety Data Sheet Material Safety Data Sheet The T oner Car tridge/Dr um MSDS can be obtained b y calling the U .S. HP FIRST (F ax Inf or mation Retrie v al Ser vice T e chnolog y) at (1) (800) 231-9300. Use Inde x n umber 7 f or a listing of the T oner Car tr idge/ Drum Mater ial/Chemical Saf ety Data[...]

Appendix E Regulatory Information 431 Environmental Conformity Environmental Conformity Plastics Plastic par ts ha v e mater ial identification markings, according to inter national standards, that enhance the ability to identify plastics f or proper disposition at the end of the printer’ s lif e. The plastics used in the printer housing and chas[...]

Appendix E Regulatory Information 432 Declaration of Conformity P aper The printer is suited f or the use of recycled papers when the paper meets the guidelines outlined in the HP LaserJet Printer F a mily P aper Specifications Guide . The printer is suited for the use of recycled paper according to DIN 19 309. Acoustics It is advisab le to place p[...]

Appendix E Regulatory Information 433 Declaration of Conformity Pr oduct Options: ALL conf orms to the f ollowing Pr oduct Specifications: Saf ety: IEC 950:1991+A1+A2+A3+A4 / EN 60950:1992+A1+A2+A3+A4 IEC 825-1:1993 / EN 60825-1:1994 Class 1 (Laser/LED) EMC: CISPR 22:1993 / EN 55022:1994 Class B 1 ) CISPR 22:1993 / EN 55022:1994 Class A 3 EN 50081-[...]

Appendix E Regulatory Information 434 Declaration of Conformity AS / NZS 3548:1995 Supplementary Information: The product here with complies with the requirements of the EMC Directiv e 89/336/EEC and the Low V oltage Directive 73/23/EEC , and carr ies the CE-marking accordingly . 1) The product was tested in a typical configur ation with He wlett-P[...]

Appendix E Regulatory Information 435 Declaration of Conformity European Contact: Y our Local Hewlett-P ackard Sales and Ser vice Office or He wlett-P ackard GmbH, Depar tment HQ-TRE, Herrenberger Straße 130, D-71034 Böb lingen (Ger man y) (F AX: +49-7031-14-3143) USA Contact: Product Regulations Manager , He wlett-P ackard Compan y , PO Bo x 15,[...]

Appendix E Regulatory Information 436 Safety Statements Safety Statements Laser Safety Statement The Center f or De vices and Radiological Health (CDRH) of the U .S . F ood and Drug Administration has implemented regulations f or laser products manuf actured since August 1, 1976. Compliance is mandatory f or products marketed in the United States .[...]

Appendix E Regulatory Information 437 Safety Statements VCCI Statement (Japan)[...]

Appendix E Regulatory Information 438 Safety Statements Korean EMI statement[...]

Appendix E Regulatory Information 439 Safety Statements Laser Statement for Finland LASER TUR V ALLISUUS LUOKAN 1 LASERLAITE KLASS 1 LASER APP ARA T HP LaserJet 8100, 8100 N, 8100 DN-laserkirjoitin on käyttäjän kannalta tur v allinen luokan 1 laserlaite. Nor maalissa käytössä kirjoittimen suojak otelointi estää lasersäteen pääsyn laittee[...]

Appendix E Regulatory Information 440 Safety Statements HP LaserJet 8100, 8100 N, 8100 DN-kirjoittimen sisällä ei ole käyttäjän huolletta vissa ole via k ohteita. Laitteen saa a v ata ja huoltaa ainoastaan sen huoltamiseen k oulutettu henkilö. Tällaiseksi huoltotoimenpiteeksi ei katsota väriainekasetin vaihtamista, paperiradan puhdistusta t[...]

441 Numerics 2000-sheet input tray, loading 92 5-bin mailbox with stapler 247 commands 420 mode 101 paper jams 192 problem solving 247 7-bin tabletop mailbox commands 420 mode 101 paper jams 192 problem solving 253 8-bin mailbox commands 420 mode 101 paper jams 192 problem solving 251 A accessories hard disk 36 installing hard disk 404 options 34 o[...]

442 configuration menu 375 configuration of MBM menu 383 configuration page checking 277 printing 278 connectivity 29 control panel keys 50 layout 48 lights 49 messages 198 printing a menu map 53, 281 control panel menus about 52 configuration menu 375 configuration of MBM 383 EIO menu (8100N/8100DN) 387 I/O menu 384 information menu 358 paper hand[...]

443 envelope feeder clearing paper jams 185 problem solving 258 size setting 360 type setting 360 envelope specifications 343 envelopes wrinkles 226 environmental product stewardship 426 environmental specifications 351 error messages 198 escape characters, entering 410 escape sequences combining 409 event log 285 F face-up bin 100 FCC statement 42[...]

444 J jam recovery 381 JetAdmin about 79 installing 57 JetDirect EIO 271 JetSend, installing 74 L labels, specifications 341 laser statement for Finland 439 LaserJet Resource Manager 82 LEDs, status interpretation 54 letterhead paper, loading 122 M Macintosh LaserJet Utility 77, 81 LaserWriter 8 driver 76 PPDs 76, 269 printer driver 59 problem solv[...]

445 N network problem solving 262 network software about 78 installing 66 JetAdmin 57, 79 n-up printing 140 O online help, using 199 options 34 OS/2 printer drivers 61 output bin selecting 96 P paper custom or heavy stock 132 different first page 138 letterhead or preprinted, loading 122 loading tray 1 84 tray 2 and 3 88 tray 4 (2000-sheet) 92 tray[...]

446 paper jams 5-bin mailbox with stapler 192 7-bin tabletop mailbox 192 8-bin mailbox 192 clearing 176 duplexer 187 envelope feeder 185 fuser area or left door 191 output areas 190 repeated 196 right door 179 top cover area 189 tray 1 178 tray 2 and 3 180 tray 4 183 tray 4 and 5 (2x500-sheet) 181 paper specifications 328– 347 card stock or heavy[...]

447 printer driver about 59 accessing windows drivers 68 AutoCAD 61 choosing 69 different first page 138 features 135 help 70 included 60 Macintosh 59 Macintosh PPDs 269 multiple pages on one sheet 140 obtaining most recent 61 OS/2 and WordPerfect 5.1 61 PPDs 60 RIP ONCE 136 saving setup information 136 selecting paper by size and type 144 watermar[...]

448 S sales and service offices 295 separator mode 423 service and support information 286 7-bin tabletop mailbox problem solving 253 size of printer 348 software about 56 Apple LaserWriter 8 driver 76 DocWise 72 FontSmart 73 installing network 66 JetAdmin 79 JetSend 74 LaserJet Resource Manager 82 LaserJet Utility 77, 81 Macintosh 67, 76 network 7[...]

449 Tray 4 (2000-sheet) loading 92 paper jams 183 problem solving 244 Tray 4 and 5 (2x500-sheet) loading 88 paper jams 181 problem solving 243 troubleshooting See problem solving 2000-sheet input tray, loading 92 two-sided printing 110 V variable fusing mode 146 VCCI statement (Japan) 437 W warranty statement 287 watermark 137 Web JetAdmin 78 web s[...]