HP (Hewlett-Packard) 830C Series manual

*C6413-90009* Printed on Recycled paper English Part Number C6413-90009 Printed in Brazil. 6/99 Y our DeskJet Connection! * Information on more pr oducts: http://www.hp.com HP Customer Care: http://www.hp.com/support/home_products *Information in these web sites may only be available in English HP DeskJet Printer User’s Guide for Windows 895C Ser[...]

Environmental Statement Hewlett-Packar d continuously improves the design and production pr ocesses of HP DeskJet printers to minimize the negative impact of the office environment and on the communities where printers ar e manufactured, shipped, and used. Hewlett-Packar d has also developed processes to minimize the negative impact of the disposal[...]

HP DeskJet Printer User’s Guide for Windows 895C Series 880C Series 830C Series 810C Series English dj895c.book Page i Monday, July 12, 1999 11:31 AM[...]

ii Acknowledgments Microsoft, MS, MS-DOS, and Windows ar e registered tr ademarks of Microsoft Corporation (U.S. patent numbers 4955066 and 4974159). MMX and Pentium are U.S. r egistered trademarks of Intel Corpor ation. T rueT ype is a U.S. trademark of Apple Computer, Inc. Notice The information contained in this document is subject to change wit[...]

iii Chapter 1 Setting Up Your Printer Setting Up Your Printer with a Parallel Printer Cable . . . . . . . . . . . . . . . . . . . 2 Step 1: Unpack Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Step 2: Connect Parallel Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Step 3: Plu[...]

iv Table of Contents Printing Posters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Printing Banners . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Printing Iron-On Transfers . . . . . . . . . . . . . . . . . . . . . . . . . [...]

v Introduction Congratulations on the Purchase of Your HP DeskJet 895C, 880C, 830C or 810C Series Printer! Here’s what comes in the box. If something is missing, talk to your HP dealer or call HP Customer Care. (See “HP Customer Car e” on page 70 for the appropriate telephone number.) 6410020 Printer Power adapter Documents about your printer[...]

vi Introduction Special Features of Your HP Inkjet Printer Y our new HP DeskJet printer is equipped with special features that impr ove print quality, giving you a competitive edge: • Discover laser-lik e quality text and brilliant photo-quality color that make documents more powerful and pr esentations more persuasive. • Enjoy clear, natural-l[...]

1 1 Setting Up Your Printer Y our HP DeskJet printer is designed for connection to your computer using either of the following two cables: • Parallel Printer Cable — This is the recommended method. Y ou can use this method when your computer is running either Windows 95, Windows 98, Windows NT 4.0, or Windows 3.1x . Parallel Printer Cable Setup[...]

2 Setting Up Your Printer with a Parallel Printer Cable 1 Setting Up Your Printer with a Parallel Printer Cable Step 1: Unpack Your Printer 1 Remove the packing material and the packing tape from the outside of the printer. 2 Open the top cover. Remove both pieces of plastic packing material from the inside of the printer. 3 Close the top cover. No[...]

3 Setting Up Your Printer with a Parallel Printer Cable 1 Step 2: Connect Parallel Cable Y ou’ll need to buy a printer cable that supports bi-directional communication (IEEE 1284-compliant), such as HP part number C2950A. 1 Mak e sure both the printer and the computer are turned off. 2 Lift open the cable access door on the back of the printer. 3[...]

4 Setting Up Your Printer with a Parallel Printer Cable 1 Step 3: Plug in the Power 1 Leave the computer and the printer turned off. 2 Lift open the cable access door on the back of the printer. 3 Plug the power adapter’s cord firmly into the connector on the back of the printer. 4 Plug the appropriate end of the power cord into the power adapter[...]

5 Setting Up Your Printer with a Parallel Printer Cable 1 Step 4: Insert Print Cartridges 1 Press the Power button to turn on the printer. The Power light comes on and the Inkjet Print Cartridge light blinks. 2 Open the top cover. The cartridge cradles should move to the center of the printer. 3 Remove the inkjet print cartridges from their individ[...]

6 Setting Up Your Printer with a Parallel Printer Cable 1 5 For each inkjet print cartridge, lift the cr adle latch inside the printer. With the copper electrical contacts toward the r ear of the printer and the inkjet print cartridge held vertically, push the inkjet print cartridge firmly down into the cradle. Insert the black inkjet print cartrid[...]

7 Setting Up Your Printer with a Parallel Printer Cable 1 Step 5: Load Paper in Your Printer 1 Pull out the lower (IN) tray and slide the paper-width and paper-length adjusters out as far as possible to mak e room for the paper. Flip up the upper (OUT) tr ay for a better view of the IN tray. Note: If the Inkjet Print Cartridge light continues to bl[...]

8 Setting Up Your Printer with a Parallel Printer Cable 1 2 Remove a stack of paper from its pack aging. (Make sur e all the paper in the stack is the same size and type.) T ap the stack on a flat surface to even it up. 3 Put the paper into the IN tray, print side down . Y ou can insert up to 10 mm or 3/8 inch at a time. 4 Push the paper toward the[...]

9 Setting Up Your Printer with a Parallel Printer Cable 1 Step 6: Install the Printer Software Before you can use your new HP DeskJet printer, you must install the printer software on every computer fr om which you will print. Y our printer software is located on the CD included with your printer. For your convenience, the printer software is also [...]

10 Setting Up Your Printer with a Parallel Printer Cable 1 Installing the Printer Software from the CD 1 Insert the CD into your CD-ROM drive. • For Windows 95, 98 and NT 4.0, do the following: a. From the taskbar, select Start ➙ Run . b. T ype the letter of the computer’s CD-ROM player (usually D: or E: ), followed by setup.exe then click [...]

11 Setting Up Your Printer with a Parallel Printer Cable 1 5 Follow the instructions on the scr een. If something goes wrong, go to “If Y ou have Pr oblems Installing” on page 23. 6 When prompted, r estart Windows. 7 Continue to follow the instructions on the screen. 8 When the Communication T est box appears, click Test Printer Communication .[...]

12 Setting Up Your Printer with a USB Cable 1 Setting Up Your Printer with a USB Cable USB Step 1: Unpack Your Printer 1 Remove the packing material and the packing tape from the outside of the printer 2 Open the top cover. Remove both pieces of plastic packing material from the inside of the printer. 3 Close the top cover. Note: The USB cable set [...]

13 Setting Up Your Printer with a USB Cable 1 USB Step 2: Plug in the Power 1 Leave the computer and the printer turned off. 2 Lift open the cable access door on the back of the printer. 3 Plug the power adapter’s cord firmly into the connector on the back of the printer. 4 Plug the appropriate end of the power cord into the power adapter. 5 Plug[...]

14 Setting Up Your Printer with a USB Cable 1 USB Step 3: Insert Print Cartridges 1 Press the Power button to turn on the printer. The Power light comes on and the Inkjet Print Cartridge light blinks. 2 Open the top cover. The cartridge cradle moves to the center of the printer. 3 Remove the inkjet print cartridges from their individual pack ages. [...]

15 Setting Up Your Printer with a USB Cable 1 5 For each inkjet print cartridge, lift the cr adle latch inside the printer. With the copper electrical contacts toward the r ear of the printer and the inkjet print cartridge held vertically, push the inkjet print cartridge firmly down into the cradle. Insert the black inkjet print cartridge in the ri[...]

16 Setting Up Your Printer with a USB Cable 1 USB Step 4: Load Paper in Your Printer 1 Pull out the lower (IN) tray and slide the paper-width and paper-length adjusters out as far as possible to mak e room for the paper. Flip up the upper (OUT) tr ay for a better view of the IN tray. Note: If the Inkjet Print Cartridge light continues to blink or i[...]

17 Setting Up Your Printer with a USB Cable 1 2 Remove a stack of paper from its pack aging. (Make sur e all the paper in the stack is the same size and type.) T ap the stack on a flat surface to even it up. 3 Put the paper into the IN tray, print side down . Y ou can insert up to 10 mm or 3/8 inch at a time. 4 Push the paper toward the back of the[...]

18 Setting Up Your Printer with a USB Cable 1 USB Step 5: Insert Printer Software CD in the Computer 1 T urn on the computer and wait for Windows 98 to start. 2 Insert the HP Printer Software CD into your CD-ROM drive. USB Step 6: Connect USB Cable 1 Lift open the cable access door on the back of the printer. 2 Plug one end of the USB cable into th[...]

19 Setting Up Your Printer with a USB Cable 1 2 Click Next in this scr een. 3 Click Next in this scr een too. 4 Select Specify a location: and click the Browse button in the following screen. Do NO T click Next . 5 As shown here, double-click on the CD or disk drive icon, which ever is appropriate for the type of media you are installing fr om. Cli[...]

20 Setting Up Your Printer with a USB Cable 1 6 Click Next in this scr een. The Add New Hardwar e Wizard searches for the win98usb driver. 7 When the driver file is located, click Next . The driver file is installed on your computer. 8 When you are notified that installation of the USB software is completed, click Finish . USB Step 8: Install the P[...]

21 Setting Up Your Printer with a USB Cable 1 6 Continue to follow the instructions on the screen. 7 Proceed to “ Align the Inkjet Print Cartridges” on page 22. Note: Y ou must restart Windows before the printer software can run. Note: The HP DeskJet 8xxC Series printer is automatically set as the default Windows printer. If you find that it is[...]

22 Setting Up Your Printer with a USB Cable 1 Align the Inkjet Print Cartridges Y ou’re r eady for the final step in setting up your printer: aligning the inkjet print cartridges to mak e sure you get the best print quality. Be sure to align the inkjet print cartridges whenever you install a new inkjet print cartridge. 8 Be sure the printer’s I[...]

23 Additional Setup Information 1 Additional Setup Information If You have Problems Installing • Mak e sure your printer is on and all connections are firm. • If using a parallel printer cable, mak e sure that no other peripher al devices (such as scanners, tape back-ups, switch boxes, and so forth) ar e connected to the printer cable. • Exit[...]

24 Additional Setup Information 1 3 Select File ➙ Exit . 4 Repeat these steps for each open software pr ogram, except Pr ogram Manager. Setting the HP DeskJet Printer as the Default For Windows 95, 98 or NT 4.0: 1 From the taskbar select Start ➙ Settings ➙ Printers. 2 Right-click the HP DeskJet 8xxC Series Printer icon and choose Set As Defau[...]

25 Additional Setup Information 1 3 T ype the letter of the computer’s floppy disk drive (usually A: ), followed by setup.exe then click OK. 4 When the opening screen appears, click Install HP DeskJet 8xxC Series Printer Software. 5 When the HP License Agreement box appears, r ead the agreement and click Accept . 6 Do one of the following: • I[...]

26 2 Using Your Printer Software Although your printer has a couple of buttons on it, you actually control the printer through your softwar e program and the printer softwar e you installed on your computer. Finding the HP Print Settings Box Y ou can select settings such as the paper type, paper size, orientation, and print quality in this box. How[...]

27 Using Your Printer Software 2 About the HP Print Settings Box Click a tab and then click a setting. Setup Tab Select the appropriate settings. Choose the right paper size and type for the job! Click Cut-Sheet for separ ated pages or Banner for connected pages. Show your finished work at its best. • Click Best to pr oduce the highest print qual[...]

28 Using Your Printer Software 2 Features Tab Save money and trees. Print on both sides of the paper. Enlarge your image. Print a poster. (Note: Poster Printing is not available for the HP DeskJet 81xC or 83xC Series printers.) Save paper. Print multiple pages per sheet. (Note: Pages Per Sheet is not available for the HP DeskJet 81xC or 83xC Series[...]

29 Using Your Printer Software 2 Uninstalling the Printer Software If you need to uninstall the printer driver for your HP DeskJet printer for any reason, perform one of the steps listed below for your oper ating system. If something unexpected happened during installation, the safest method is to run the uninstall utility directly fr om the CD or [...]

30 3 Creative Printing Paper Basics Choosing Paper Most plain photocopy paper, postcards, index car ds, transparencies, envelopes, and labels work fine in your printer, particularly paper that is mark ed for use in inkjet printers. T o get the best results, use one of the Hewlett-Packard papers, which wer e developed especially for HP inks and your[...]

31 Creative Printing 3 Get the Right Paper Y our HP DeskJet printer is designed to work well on most common office paper types and with quality 25% cotton bond paper. Because your printer uses ink to produce an image, paper that accepts ink well pr oduces the best results. Be sure to test a variety of paper types before buying lar ge quantities. Us[...]

32 Creative Printing 3 • HP Restickables, Large Round and Large Inkjet Stickers. Print high- resolution customized stick ers. These repositionable stick ers feature HP’s Bright White paper for bright, colorful pictures and sharp text. HP papers are available at most computer supply stor es. Go to“Supplies and Accessories” on page 75 for pap[...]

33 Creative Printing 3 Working with Color T o print in color, be sure your document contains colored text or pictures, then turn on color printing in your software pr ogram. Color printing is typically turned on in your software pr ogram’s Print box. By default, the printer softwar e is automatically set for color printing. Turning Off Color Y ou[...]

34 Creative Printing 3 What if the printed colors don’t match the screen colors? Because of the physics of how color is made on screen (with light) and at the printer (with dyes and pigments), a slight mismatch can occur. What if the colors aren’t as vivid as they should be? Y ou might be printing on the wrong side of the paper. If turning the [...]

35 Creative Printing 3 Customizing Your Print Jobs How to Print on Different Paper Sizes Most of the time, when you print on plain paper, cards, labels, and envelopes, you select one of the standard sizes in the Paper Size box on the Setup tab of the HP print settings box. But you’re not limited to the sizes listed. Just mak e sure the size of th[...]

36 Creative Printing 3 How to Print on Both Sides of the Paper 1 Load the paper into the IN tray. Remove any paper from the OUT tr ay. 2 In the HP print settings box, click the Features tab. (Go to “Finding the HP Print Settings Box” on page 26.) 3 Then click Book or Tablet . Use Tablet when the sheets of your document will be bound at the top [...]

37 Creative Printing 3 Tablet Option 6 When the paper is properly r eloaded into the IN tray, flip the OUT tr ay down again and click Continue in the message box. The printer prints the even-numbered pages on the r everse side of the odd- numbered pages. After you are done printing: Change the Two-Sided Printing option in the Features tab of the HP[...]

38 Creative Printing 3 How to Flip a Document When you print a flipped document, the text and pictures ar e flipped horizontally (mirror ed) from what you see on your computer screen. Flip a document when you use an iron-on tr ansfer. In this case, the image you print on the transfer paper is flipped back to its original orientation when you ir on [...]

39 Creative Printing 3 How to Print Several Pages Per Sheet Y our HP DeskJet printer has a special option that prints several pages on one sheet of paper. It does this by reducing the size of each page and or ganizing them in rows and columns on the sheet of paper. 1 Load normal-size Letter or A4 paper into the IN tray. 2 In the HP print settings b[...]

40 Creative Printing 3 Working With Photos Using your own photos in your computer creations is easier to do than you may think. Y ou can get photos onto the computer screen in two differ ent ways: scanning and digital film processing. Scanning If you’re using photos that have alr eady been processed, scanning is the easiest way to get them into a[...]

41 Creative Printing 3 Selecting the Best Photo Paper For best r esults when printing photos, use one of these HP papers. Be sure to check the packaging of the HP paper for designated use with the HP DeskJet printer. • HP Premium Photo Paper: Use HP Premium Photo Paper to produce spectacular photos that look and feel lik e traditional photos. How[...]

42 Creative Printing 3 Printing Envelopes Y our printer provides two methods for printing envelopes: • If you’re printing a single envelope, you can use the single-envelope slot and leave your paper in the IN tray. This allows you to print the envelope and then a letter. • If you’re printing a stack of envelopes, use the IN tr ay. Avoid shi[...]

43 Creative Printing 3 How to Print a Stack of Envelopes 1 In the HP print settings box, click the Setup tab, then select an envelope size in the Paper Size box. (Go to “Finding the HP Print Settings Box” on page 26.) 2 Slide both of the paper adjusters out. Mak e sure the IN tray is empty. Flip up the OUT tr ay for a better view of the IN tray[...]

44 Creative Printing 3 About Small Envelopes If you’re printing on small envelopes such as A2 or C6, you’ll need to push the small slider in until it fits snugly against the edge of the envelopes. 5 Push the IN tray back in and flip the OU T tray down. 6 Print the envelopes After you are done printing: 1 Change the Paper Size in the Setup tab o[...]

45 Creative Printing 3 Printing Labels Y ou can use your HP DeskJet printer to print sheets of labels. Use only A4 or U.S. Letter-sized sheets of labels. It’s particularly important to pick labels that are made especially for inkjet printers. Otherwise, labels could peel off in your printer or the ink might not dry. Sheets of labels that are fold[...]

46 Creative Printing 3 Printing Cards Use your printer to print on index cards, r ecipe cards, postcards, business cards— any card size included in the Paper Size list on the Setup tab. (Y ou can print on other-sized cards, too, as described in “How to Print on Differ ent Paper Sizes” on page 35.) 1 In the HP print settings box, click the Set[...]

47 Creative Printing 3 After you are done printing: 1 Change the Paper Size in the Setup tab of the HP print settings box to whatever paper size you’ll be printing on next. 2 Remove any remaining car ds from the IN tray and r eplace them with whatever paper you’ll print on next. What if you want your cards to print sideways? Mak e sure the orie[...]

48 Creative Printing 3 Printing on Transparencies For best r esults when printing your overhead presentation, use HP Premium Inkjet Rapid-Dry T ransparencies. The film coating on HP Premium Inkjet Rapid-Dry T ransparencies has been especially developed to work with HP inks, giving you crisp images and text, and the fastest drying times. They won’[...]

49 Creative Printing 3 7 Be patient when printing on HP Premium Inkjet T ransparency Film or if printing on HP Premium Inkjet Rapid-Dry T ransparencies in Best mode. Because the printer uses more ink, lays the colors down mor e slowly, and allows for a longer drying time between sheets, transpar encies take a while to print. After you are done prin[...]

50 Creative Printing 3 Printing Posters 1 Load normal-size Letter or A4 paper into the IN tray. 2 In the HP print settings box, click the Features tab. (Go to “Finding the HP Print Settings Box” on page 26.) 3 In the Poster Printing area, click the selection for the number of sheets of paper to be used in creating your poster. Y our choices are[...]

51 Creative Printing 3 Printing Banners W e encourage you to use HP Banner Paper for the very best r esults. When you use HP Banner Paper, your banners print with brighter color and denser blacks than if you use other banner paper. It’s easy to use, too—you don’t have to tear off those pesky perforated strips! Look for it at a lar ge office s[...]

52 Creative Printing 3 5 Get the banner paper ready for the printer: a. From the stack of banner paper, tear off the number of sheets you need to print the banner. (Y ou must have at least five sheets in the stack.) b. T ear off and discard the perforated strips, if ther e are any. c. Fan the stack so that the pages don’t stick together in the pr[...]

53 Creative Printing 3 After you are done printing: 1 Click Cut-Sheet in the Setup tab of the HP print settings box. 2 Change the paper type to the type of paper you will be printing on next. 3 Flip the banner switch down. 4 Put paper into the IN tray. What if the banner has a big gap or a crease where you don’t expect it? • The printer might b[...]

54 Creative Printing 3 Printing Iron-On Transfers When it comes to printing images, you don’t need to stop with paper. Y ou can use transfer paper to get the images fr om the computer document onto cloth. Y ou’ll need: • the T -shirt or other cloth you want to tr ansfer an image onto • the document containing the picture or text you want to[...]

55 4 Using and Caring for Your Inkjet Print Cartridges Using Inkjet Print Cartridges Each HP Inkjet print cartridge is a self-contained, plug-in ink supply. The printer operates with two inkjet print cartridges installed: one black and one tri-color. The HP printers and inkjet print cartridges are designed to work together to deliver outstanding pr[...]

56 Using and Caring for Your Inkjet Print Cartridges 4 1 With the printer turned on, open the top cover. In a few moments the print cartridge cradles automatically move to the center of the printer and the Inkjet Print Cartridge light flashes. 2 Snap up the cradle latch fr om the top of the inkjet print cartridge to be replaced. 3 Lift the cartridg[...]

57 Using and Caring for Your Inkjet Print Cartridges 4 Storing Inkjet Print Cartridges T o maintain excellent print quality from your inkjet print cartridges: • K eep all inkjet print cartridges in their sealed pack ages, at room temperatur e (60-78 degrees F or 15.6-26.6 degr ees C), until you are ready to use them. • K eep the inkjet print ca[...]

58 Using and Caring for Your Inkjet Print Cartridges 4 Aligning the Inkjet Print Cartridges Y ou must use the printer software to align the black and tri-color inkjet print cartridges each time you replace or r einstall an inkjet print cartridge. This ensures that the black and tri-color inks are aligned when used together on the same line of text [...]

59 Using and Caring for Your Inkjet Print Cartridges 4 T o Clean the Inkjet Print Cartridges from the HP DeskJet T oolbox 1 Double-click the HP DeskJet Toolbox icon on the computer screen. 2 Click the Printer Services tab. 3 Click Clean the print cartridges and follow the directions on the scr een. If print quality improves by going thr ough this s[...]

60 Using and Caring for Your Inkjet Print Cartridges 4 Remo ve the Inkjet Print Cartridges 1 T urn the printer on and lift the printer’s top cover. The inkjet print cartridges move to the center of the printer. 2 After the inkjet print cartridges have moved to the center of the printer, unplug the power cor d from the back of the printer. 3 Remov[...]

61 Using and Caring for Your Inkjet Print Cartridges 4 4 Hold the inkjet print cartridge up to the light to inspect for fibers on the face and edges. If fibers are still pr esent, repeat steps 2 and 3. 5 Repeat steps 1-4 with the tri-color inkjet print cartridge using a clean, moistened cotton swab to avoid any contamination. Clean the Inkjet Print[...]

62 Using and Caring for Your Inkjet Print Cartridges 4 Damage Resulting from Refilling the Inkjet Print Cartridges T o get the best performance from your printer, Hewlett-Packard r ecommends using only genuine HP supplies for HP inkjet printers, including genuine factory- filled HP inkjet print cartridges. Damage resulting fr om the modification or[...]

63 5 Getting Help When Things Go Wrong Finding the HP DeskJet Toolbox The HP DeskJet T oolbox tells you how to troubleshoot your printing problems. It even allows you to align and clean your print cartridges. For each Windows system, here ar e a couple of places to find the HP DeskJet T oolbox. For Windows 95, 98 and Windows NT 4.0 • Double-click[...]

64 Getting Help When Things Go Wrong 5 About the HP DeskJet Toolbox Troubleshooting Tab Click on the symptom that matches the problem you ar e having with the printer. Follow the questions through the series of screens pr esented to solve most common problems. Printer Services Tab Click on a button to k eep your printer in working order. For HP Des[...]

65 Getting Help When Things Go Wrong 5 Basic Troubleshooting Any time you experience printing difficulties you can use the online troubleshooting tool: the HP DeskJet T oolbox. With a few clicks of the mouse button, you’ll find your specific problem and details on how to fix it. The HP DeskJet T oolbox even aligns and cleans your inkjet print car[...]

66 Getting Help When Things Go Wrong 5 What if a blank page came out of the printer? Tape. Mak e sure you’ve removed the protective pieces of tape on the inkjet print cartridges. Default printer. Mak e sure you’ve selected the HP DeskJet printer as the default printer. T o check your default printer, click the Troubleshooting tab in the HP Desk[...]

67 Getting Help When Things Go Wrong 5 What if the print quality is poor? After printing a banner. Make sur e the banner switch located on the printer is in the down position. Paper. If the printing is faded or the colors are dull or bleeding into each other, mak e sure you’re using paper intended for inkjet printers and that you’ve loaded the [...]

68 Getting Help When Things Go Wrong 5 What if something on the page is wrong or missing? Margin settings. If the printing is cut off around the edges, check your softwar e progr am to make sur e: • Y ou’ve set the correct mar gins. • The margins ar e within the printable area (go to “Minimum Printing Margins” on page 74). • The element[...]

69 Getting Help When Things Go Wrong 5 Clearing a Paper Jam If the paper jams in the printer: 1 Pull the paper out of either the IN tray or the OU T tray. 2 Press the Resume button on the fr ont of the printer to clear the paper jam. 3 If the paper jam has cleared, print your document again. If the paper jam was not cleared by pr essing the Resume [...]

70 Getting Help When Things Go Wrong 5 HP Customer Care HP DeskJet printer s set the standard for quality and r eliability, so you’ve made an excellent choice. Should you need help, however, HP Customer Car e’s awar d-winning service and support is nearby to pr ovide expert advice on using you r HP printer or to answer specific questions about [...]

71 Getting Help When Things Go Wrong 5 HP Customer Care by Phone Within 90 days from the time of your purchase, telephone support is pr ovided to you free of char ge. However, if you are calling long distance, the long-distance charges apply. Befor e placing a call for help, please mak e sure that: • Y ou have check ed your User’s Guide and the[...]

72 Getting Help When Things Go Wrong 5 After Ninety Days Y ou can still get help from HP for a fee. Prices are subject to change without notice. (Online help is still available for free!) • For quick questions in the United States only, call (900) 555-1500. The fee is $2.50 per minute and begin when you connect with a support technician. • For [...]

73 6 More About Your Printer and Supplies Maintaining Your Printer • Use a soft cloth moistened with water to wipe off dust, smudges, and stains. • The interior of the printer does not requir e cleaning. K eep fluids away from the interior of the printer. • Do not lubricate the rod on which the inkjet print cartridge cr adles move. Noise is n[...]

74 More About Your Printer and Supplies 6 Minimum Printing Margins The printer cannot print outside a certain area of the page, so you must mak e sure the contents of your document fall within the printable area—that is, within the top, bottom, left, and right margins available for the specific size of paper on which you are printing. When you us[...]

75 More About Your Printer and Supplies 6 Supplies and Accessories HP IEEE 1284-Compliant Parallel Interface Cable (with one 1284-A connector for the computer port and one 1284-B connector for the printer port) HP JetDirect Print Servers for 895C Series Printers Only HP USB-Compliant Interface Cable Inkjet Print Cartridges for 895Cxi, 895Cse, 882C,[...]

76 More About Your Printer and Supplies 6 Printer User’s Guides Be sure to check the HP W eb site first for all your documentation needs. Most HP printer documentation is available in PDF format for viewing and printing from Adobe Acrobat at http://www.hp.com The following lists the available Printer User’s Guides for Windows Paper HP Bright Wh[...]

77 More About Your Printer and Supplies 6 HP Banner Paper HP Greeting Card Paper (Pre-scor ed for quarter-fold) HP Premium Glossy Hagaki Cards HP Glossy Greeting Card Paper (Pre-scor ed for half-fold) HP Iron-On T-Shirt Transfers HP Restickables, Large Round Inkjet Stickers HP Restickables, Large Square Inkjet Stickers Availability of special media[...]

78 More About Your Printer and Supplies 6 • Germany : 07031-145444 Fax: 07031-141395 Hewlett-Packar d GmbH, HP Express Support Ersatzteil- Verk auf, Herrenberger Str. 130 71034 BÖBLINGEN • International Sales Branch : (41) 22 780 4111 Fax: (41) 22 780-4770 Hewlett-Packar d S. A., ISB 39, rue de V eyrot 1217 MEYRIN 1, GENEVE - SUISSE • Italy [...]

79 A Specifications DeskJet 895Cxi model no. C6410A DeskJet 895Cse model no. C6410B Black Text Print Speed* Black Text with Color Highlights Print Speed* Mixed Text with Color Graphics Print Speed* Full Page Color Print Speed* Duty Cycle 3,000 pages per month DeskJet 880C model no. C6409A DeskJet 882C model no. C6409B Black Text Print Speed* Black [...]

80 Specifications A DeskJet 815C model no. C6411C Black Text Print Speed* Black Text with Color Highlights Print Speed* Mixed Text with Color Graphics Print Speed* Full Page Color Print Speed* Duty Cycle 1,000 pages per month The following apply to the HP DeskJet 895C, 882C, 880C, 832C, 830C, 815C, 812C and 810C Series printers. Black TrueType™ T[...]

81 Specifications A Media Weight Media Handling Media Size Paper: 60 to 200 gsm (16 to 110 lb index) Envelopes: 75 to 90 gsm (20 to 24 lb) Cards: 110 to 200 gsm; 0.3 mm max thickness (110 lb index max; 0.012 in max thickness ) Banner Paper: 75 gsm (20 lb ) Sheets: up to 100 sheets Banners: up to 20 sheets Envelopes: up to 15 envelopes Cards: up to [...]

82 B Checking Your Computer Settings Y our printer works with any computer system that meets the minimum requir ements given below. T o determine if your computer has the appropriate level of system options installed and enabled, perform the appropriate system check from the options pr esented in this appendix. System Requirements Be sure your comp[...]

83 Checking Your Computer Settings B For Windows 95, 98 and NT 4.0 Check the computer’s packaging: If you still have the box for your computer, check the printing on the box for a list of system features. Compar e the type and speed of CPU, and the amount of R AM, with the system requir ements for your printer. Check the amount of RAM installed i[...]

84 Checking Your Computer Settings B For Windows 3.1x Check the computer’s packaging: If you still have the box for your computer, check the printing on the box for a list of system features. Compar e the type and speed of CPU, and the amount of R AM, with the system requir ements for your printer. Check the amount of RAM installed in your comput[...]

85 Checking Your Computer Settings B Check the operating system version and amount of RAM installed: 1 Open a recently pur chased program (manuf actured since June 1997). 2 Click Help . 3 Click About . 4 Click System Info . The dialog box shows many system options and settings, including the operating system version and the amount of RAM installed [...]

86 C Frequently Asked Questions About USB (Universal Serial Bus) What is USB? Universal Serial Bus (USB) mak es it easy to connect devices to your computer without having to open your PC. USB uses a standard port and plug combination for connecting devices lik e printers, modems, scanners, and digital cameras. It also offers the benefit of being ab[...]

87 Frequently Asked Questions About USB (Universal Serial Bus) C I accidentally cancelled the USB installation the first time I connected my HP DeskJet printer to my computer. How do I get it to appear again? T o redisplay the USB installation screens: 1 Disconnect the USB cable from your printer. 2 Insert the printer software Cd (or Disk 1 if you [...]

88 D Using Your HP DeskJet 895C Series Printer on a Network About Sharing Your Printer on a Network If you work in a network ed environment, you can connect the HP DeskJet 895C Series printer to your network. The network ed printer can be connected either to a personal computer (locally shared) or attached dir ectly to the network via an HP JetDire[...]

89 Using Your HP DeskJet 895C Series Printer on a Network D Network-Connect In this configuration, the printer connects to the network via direct attachment to an external print server such as an HP JetDirect 150X, 170X, 300X, 500X, EX Plus, or EX Plus3 External Print Servers. (Go to “Supplies and Accessories” on page 75 for information on orde[...]

90 Using Your HP DeskJet 895C Series Printer on a Network D Troubleshooting for the Network-Connected Printer If the test page generated by the HP JetDir ect External Print Server displays the message I/O CARD READY , the print server is correctly installed. If you are using an HP JetDirect External Print Server and the test page does not display t[...]

91 E Printing from DOS Applications While your HP DeskJet printer is primarily a Windows printer, you can also print from a DOS softwar e program. There ar e two different ways that you can control print settings when you are getting ready to print a document: the HP DeskJet Contr ol Panel for DOS and DOS printer drivers. Both of these are describe[...]

92 Printing from DOS Applications E About DOS Printer Drivers What is a printer driver? If you use DOS software pr ograms (whether or not they are running within Microsoft Windows), you need a specific printer driver for each DOS pr ogram in order to print to your HP DeskJet printer. Printer drivers allow you to access the printer’s features fr o[...]

93 Printing from DOS Applications E Why doesn’t my software program have a printer driver for my HP DeskJet printer? Most of the software industry is focused on the development of individual software pr ograms that are compatible with Micr osoft Windows. Hewlett-Packard uses this common development standard to supply a printer driver for use with[...]

94 Printing from DOS Applications E Installing and Using the HP DeskJet Control Panel for DOS The HP DeskJet Control Panel for DOS softwar e program is pr ovided on the printer software disks and on the printer softwar e CD. Go to “Printer Software” on page 70 for information on obtaining printer software on disk ettes. Installing the HP DeskJe[...]

95 Printing from DOS Applications E 2 At the DOS prompt (C:>), type your computer’s floppy disk drive designator (for example A: ), then type INSTALL and pr ess Enter, as in: A:INSTALL 3 Follow the instructions on the scr een. If you encounter problems with the installation: • If you receive a message that the installation of the contr ol[...]

96 Printing from DOS Applications E Supported Character Sets A character set is a collection of the symbols and char acters that constitute all elements of a language or discipline (legal), including punctuation and numbers. The HP DeskJet Control Panel for DOS can be used to select a default char acter set. The HP DeskJet printers support the foll[...]

97 Printing from DOS Applications E Number of Lines/Characters in Landscape Orientation Printer Commands and Control Codes Y ou can use printer commands and control codes to contr ol the selection of character sets and other aspects of your printer. Refer to your softwar e progr am manual for specific information on how to send commands to your pri[...]

98 Printing from DOS Applications E Installing Additional Symbol Sets Additional fonts may have been included in your printer. A separate disk, called the DOS Character Set Installation disk, contains custom files for use with the HP DeskJet Control Panel for DOS, allowing access to special symbol sets. Y ou only need to install the one file that s[...]

99 Printing from DOS Applications E Available Symbol Sets and Fonts See the appropriate language option in the following list. Hebrew Symbol Sets: Latin/Hebrew (ISO-8859/8) PC Hebrew (CP-862) Fonts: Proportional Spaced Point Sizes David PS 5, 6, 7, 8, 10, 12, 14 NarkisT am 5, 6, 7, 8, 10, 12, 14 Miriam PS 5, 6, 7, 8, 10, 12, 14 Miriam PS Italic 5, [...]

100 Printing from DOS Applications E Greek Symbol Sets: PC-8 Greek (CP-866) Latin/Greek (ISO-8859/7) Fonts: Proportional Spaced Point Sizes CG Times 5, 6, 7, 8, 10, 12, 14 CG Times Italic 5, 6, 7, 8, 10, 12, 14 Univers 5, 6, 7, 8, 10, 12, 14 Univers Italic 5, 6, 10, 12 Fixed Space Point Sizes Pitches Courier 6, 12, 24 5, 10, 16.67, 20 Courier Itali[...]

101 F Legal Information Regulatory Notices This device complies with part 15 of the FC C Rules. Oper ation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference r eceived, including interfer ence that may cause undesir ed operation. Pursuant to Part 15.21 of [...]

102 F Limited Warranty Statement HP Product Duration of Limited Warranty Software 90 Days Ink cartridges 90 Days Printer 1 Y ear A. Extent of Limited Warranty 1. Hewlett-Packard (HP) warr ants to the end-user customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified above, which [...]

103 A accessories illustrated v phone numbers for ordering 77 adding paper 7 , 16 addresses for ordering supplies 77 adjusters, paper 7 , 8 , 16 , 17 , 44 , 46 adjusting color 33 aligning print cartridges 58 , 66 , 67 attaching the power cord 4 , 13 B Banner switch 51 , 80 banners choosing paper for 51 , 81 loading problems 68 margin problems 68 me[...]

104 Index duty cycle 79 E EconoFast mode 37 , 67 print speed 79 , 94 when to use 27 economy print mode 27 electrical contacts on cartridges 5 , 14 electrical problems from refilled cartridges 62 electronic support 70 energy usage 80 envelopes choosing 42 , 81 damaged 32 embossed 32 maximum in a stack 43 metric sizes 81 minimum margins 74 multiple 4[...]

105 Index illustrations (continued) printing banners 51 – 52 printing envelopes 42 – 44 printing posters 50 printing reversed images 38 removing the inkjet cartridges 60 Services tab 28 Setup tab 27 single-envelope slot 42 sliding paper adjusters in 8 , 17 , 46 sliding paper adjusters out 7 , 16 Tablet option 37 top cover 5 , 14 unpacking 2 , 1[...]

106 Index orientation, paper 66 OUT tray 7 , 16 , 81 P packing materials, removing 2 , 12 Pages per Sheet option 39 paper adding 7 , 16 bright white 30 brightness of 30 choosing 67 coated 30 condition of 32 ejection problems 65 for inkjet printers 32 for photocopies 30 for photographs 30 for pictures 30 for printing photographs 41 Hewlett-Packard 3[...]

107 Index print settings box, See HP print settings box print side of paper 8 , 17 print speed black 79 color 79 specifications 79 , 94 transparencies 48 print technology 80 printer accessories v additional information online 70 aligning cartridges 22 cable for 68 cable types 3 commands and control codes 97 communication with computer 24 communicat[...]

108 Index R RAM required 82 rear access door 69 part number 75 purchasing 75 recipe cards 46 recommended papers for banners 51 for cards 46 for transparencies 48 iron-on transfers 54 list of 31 part numbers 76 photographs 30 suggested uses 30 types to avoid 32 recommended temperatures for inkjet cartridges 57 refilling inkjet print cartridges 62 Re[...]

Environmental Statement Hewlett-Packar d continuously improves the design and production pr ocesses of HP DeskJet printers to minimize the negative impact of the office environment and on the communities where printers ar e manufactured, shipped, and used. Hewlett-Packar d has also developed processes to minimize the negative impact of the disposal[...]

*C6413-90009* Printed on Recycled paper English Part Number C6413-90009 Printed in the United States. 6/99 Y our DeskJet Connection! * Information on more pr oducts: http://www.hp.com HP Customer Care: http://www.hp.com/support/home_products *Information in these web sites may only be available in English HP DeskJet Printer User’s Guide for Windo[...]