HP (Hewlett-Packard) 8400 Series manual

HP Photosmar t 8400 series User's Guide English[...]

Copyrights and trademarks © Copyright 2004 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws. Notice The only warranties for HP products and services are se[...]

Paper use This product is suited for the use of recycled paper according to DIN 19309. Plastics Plastic parts over 24 grams (0.88 ounces) are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of the printer life. Material safety data sheets Material Safety Data Sheets (MSDS) [...]

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Contents 1 Welcome .............................. ............................. .............................. ......................3 Printer parts ............... ................. .................. ................... ............... .................. .....4 Available accessories .... ............. ........... ............ ....... ............[...]

Error messages ....... ............ ........... .......... ............ ........... ........... ............... ..........57 Paper errors ......... ........... ........ .......... ........ ........ ......... ......... ........... ........ ......57 Print cartridge errors .............. ........................ ...................... ................[...]

1 Welcome Thank you for purchasing an HP Photosmart 8400 series printer! With this new photo printer you can print beautiful photos, save photos to a computer, and create fun and easy projects with or without a computer. This guide primarily explains how to print without connecting a computer. To learn how to print from a computer, install the prin[...]

After you have installed the HP Photosmart printer software on a computer, you can view the onscreen HP Photosmart Printer Help: ● Windows PC : From the Start menu, select Programs (in Windows XP, select All Programs ) > HP > Photosmart 320, 370, 7400, 7800, 8100, 8400, 8700 series > Photosmart Help . ● Macintosh : Select Help > Mac[...]

9. Top cover Lift this cover to access the print cartridges and the print cartridge storage area, and to clear paper jams. 10. Printer screen Use this screen to view your photos and menu options. 11. Memory card slots Insert memory cards here. Back of printer 1. Ethernet port Use this port to connect the printer to a network. 2. Power cord connecti[...]

5. Select Photos Use this button to select the currently displayed photo or video frame for printing. 6. Cancel Press this button to deselect photos, to exit a menu, or to stop an action you have requested. 7. Zoom Press this button to enter Zoom mode and zoom in on the currently displayed photo, and to exit 9-up view mode. 8. Menu Press this butto[...]

Indicator lights 1. On light – On —the power is on – Off —the printer is in power-save mode 2. Paper tray lights – Photo tray light on —the Photo tray is engaged – Main tray light on —the Main tray is engaged 3. Status light – On (Green) —the power is on and the printer is not printing – Off —the printer is in power-save mod[...]

Available accessories There are several accessories available for the HP Photosmart 8400 series printer that enhance its convenience. The appearance of the accessories may vary from what is shown. A ccessory name Description 250-sheet paper tray Supplement the printer paper capacity with a 250-sheet tray and spend less time monitoring your print jo[...]

Printer menu Press Menu to access the printer menu. If you are viewing a submenu, pressing Menu returns you to the main printer menu. To navigate the printer menu: ● Press Navigation or to scroll through the menu options displayed on the printer screen. Menu items that are not accessible are grayed out. ● Press OK to open a menu or select an op[...]

Top level menu Submenus/options Additional submenus/options ● Green filter ● No effect (default) The color effect does not affect frames created with the Add frame option. Tools View 9-up Slide show Press OK to pause and unpause the slide show; press Cancel to stop the slide show. Print quality Print quality: ● Best (default) ● Normal Netwo[...]

Top level menu Submenus/options Additional submenus/options Bluetooth Device address Device address: (Some devices with Bluetooth wireless technology require you to enter the address of the device they are trying to locate. This menu option shows the device address.) Device name Device name: (You can select a device name for the printer that appear[...]

Top level menu Submenus/options Additional submenus/options (The printer does require users of other devices with Bluetooth wireless technology to enter the printer passkey) ● Low (The printer does not require users of other devices with Bluetooth wireless technology to enter the printer passkey) Reset Bluetooth options Reset Bluetooth options: ?[...]

Top level menu Submenus/options Additional submenus/options Preferences SmartFocus Turn SmartFocus: ● On (default) ● Off Digital Flash Turn Digital Flash: ● On ● Off (default) Date/time Date/time stamp: ● Date/time ● Date only ● Off (default) Colorspace Choose colorspace: ● sRGB ● Adobe RGB ● Auto-select (default) The Auto-selec[...]

Top level menu Submenus/options Additional submenus/options Tray select Select which paper tray to use: ● Front (default when rear tray not installed) ● Rear ● Ask each time (default when rear tray is installed) Paper detect Auto paper detect: ● On (default) ● Off Preview animation Turn preview animation: ● On (default) ● Off Video en[...]

2 Getting ready to print Before you can begin printing, there are three easy procedures you should become familiar with: ● Loading paper ● Inserting print cartridges ● Inserting memory cards You must load paper and insert a print cartridge before inserting a memory card. Loading paper Learn how to choose the right paper for your print job and[...]

Loading your paper Paper loading tips: ● You can print photos and documents on a wide variety of paper sizes, from 76 x 127 mm (3 x 5 inches) up to 216 x 356 mm (8.5 x 14 inches), as well as on 216 mm (8.5 inch-wide) banner paper. ● Before loading paper, slide out the paper-width and length guides to make room for the paper. After loading paper[...]

Paper type How to load Tray to load 1 Photo tray slider ● 13 x 18 cm (5 x 7 inch) photo paper ● Envelopes 1. Remove the Out tray by pushing in the buttons on each side and pulling the tray towards you. 2. Load photo paper print- side down. Load envelopes with the front-side down and with the flap on the left. Tuck the flaps inside the envelopes[...]

Use the correct print cartridges To print… Insert this print cartridge in the left stall Insert this print cartridge in the middle stall Insert this print cartridge in the right stall Full-color photos HP Photo #99 HP Tri-color #95 or #97 HP Gray Photo #100 Black-and-white photos HP Photo#99 HP Tri-color #95 or #97 HP Gray Photo #100 Sepia or ant[...]

Insert the cartridges 1. If you are replacing a cartridge, push down and pull outward on the cartridge stall cover to open it and then pull the cartridge out. 2. Match the symbol on the cartridge label to the correct stall. Hold the cartridge with the label on top and slide it at a slight upward angle into the stall so the copper-colored contacts g[...]

When you are not using a print cartridge Whenever you remove a print cartridge from the printer, store it in a print cartridge protector, if available. The cartridge protector keeps the ink from drying out. Storing the cartridge improperly can cause the cartridge to malfunction. ➔ To insert a cartridge into the cartridge protector, slide the cart[...]

Caution Do not pull out a memory card while the Memory Card light is flashing. For more information, see Removing a memory card . Memory card Slot How to insert the memory card CompactFlash Top right slot ● Front label faces up, and if the label has an arrow, the arrow points toward the printer ● Edge with metal pinholes goes into the printer f[...]

Memory card Slot How to insert the memory card Secure Digital Bottom right slot ● Angled corner is on the right ● Metal contacts face down SmartMedia Upper portion of the top left double slot ● Angled corner is on the left ● Metal contacts face down xD-Picture Card Lower right portion of the top left double slot ● Curved side of card poin[...]

3 Printing photos without a computer The HP Photosmart 8400 series printer lets you select, enhance, and print photos without even turning on the computer. Once you've set up the printer using the instructions in the Quick Start booklet, you can insert a memory card in the printer and print your photos using the buttons on the printer control [...]

Follow these steps for start-to-finish photo printing from a memory card See Improving photo quality . Step 8 Get creative! See Getting creative . Step 9 Print the photos See Printing photos . Selecting a photo layout Press Layout on the printer to select a layout for the photos you want to print. All photos selected from the printer control panel [...]

Select the desired layout with the Layout button Description Print layouts (row 1) 1. One photo per sheet, borderless 2. One photo per sheet, with white borders around the edges 3. Two photos per sheet Print layouts (row 2) 1. Three photos per sheet 2. Four photos per sheet 3. Nine photos per sheet Deciding which photos to print You can decide whic[...]

To decide which photos to print, try one of these options paper instead of photo paper to cut costs. A photo index may be several pages long. 5. Select Print index page , then press OK . Print a proof sheet A proof sheet shows thumbnail views of all photos stored on a memory card. A proof sheet is different than a photo index because it provides sp[...]

If you want to… Follow these steps For example, if you select a photo twice, x2 appears. Deselect a photo When you deselect a photo, the printer discards any changes you made to the print settings for that photo. Note Deselecting photos does not delete them from the memory card. 1. Press Select Photos or to display the photo you want to deselect.[...]

Problem How to correct it Photos with poor brightness To adjust the brightness of a photo: 1. Press Select Photos or to display the photo you want to fix. 2. Press Menu . 3. Select Edit , then press OK . 4. Select Photo brightness , then press OK . 5. Use the Select Photos arrows to increase or decrease photo brightness to the desired level, then p[...]

To try these features… Follow these steps Note The crop box changes from green to yello w if printing at the selected magnification will noticeably reduce the print quality. Press Select Photos to decrease the magnification level by 0.25x. The minimum magnification level is 1.0x. 4. At any magnification level, use the Navigation arrows to move th[...]

To try these features… Follow these steps in an image for a dramatic look. Metallic adds a metallic sheen to colors in an image. The color filters are similar to the lens filters used in traditional photography. Create borderless prints You can set the printer to print borderless photos. ➔ Press the Layout button to select the One photo per she[...]

Printing photos You can print photos without a computer in several different ways: ● Insert a memory card with photos on it into one of the memory card slots on the printer ● Connect an HP direct-printing digital camera to the USB port on the rear of the printer ● Connect a PictBridge digital camera to the camera port on the front of the prin[...]

If you want to… Follow these steps: 6. When you have selected all the photos you want to print and have made any desired changes to the print settings, press Print . Print more than one copy of a photo Before you begin, make sure that the memory card is inserted in the printer and the paper tray you want to use is engaged and loaded with the corr[...]

If you want to… Follow these steps: If you print or modify the photos using a computer, the tags the printer uses to mark photos that have been printed from the control panel might get removed, causing previously printed photos to be selected as new photos. Before you begin, make sure that the memory card is inserted in the printer and the paper [...]

If you want to… Follow these steps: represent the clip on the printer screen. The printer recognizes video clips recorded in these formats: ● Motion-JPEG AVI ● Motion-JPEG QuickTime ● MPEG-1 The printer ignores video clips in any other format. Before you begin, make sure that the memory card is inserted in the printer and the paper tray you[...]

If you want to… Follow these steps: If the printer cannot find or read all of the camera- selected photos on the card, it will print those photos that it can read. After printing, the printer deletes the DPOF file and unmarks the photos. Stop printing To stop a print job in progress, press Cancel . Printing photos from a digital camera You can pr[...]

To print photos from a… Follow these steps front of the printer using the USB cable that came with the camera. Once the printer recognizes the PictBridge camera, the selected photos print automatically. HP direct-printing digital camera 1. Turn on the HP direct-printing digital camera and select the photos you want to print. 2. Connect the camera[...]

4 Getting connected Use the printer to stay connected to other devices and people. Connecting to other devices This printer offers several ways of connecting to computers or other devices. Each connection type lets you do different things. Connection type and what you need This lets you... USB ● A Universal Serial Bus (USB) 1.1 or 2.0 full-speed [...]

Connection type and what you need This lets you... Bluetooth The optional HP Bluetooth wireless printer adapter. If the printer came with this accessory or you have purchased it separately, see the accompanying documentation and the onscreen Help for instructions. Print from any device with Bluetooth wireless technology to the printer. If you conne[...]

list of HP Instant Share destinations. HP Instant Share Setup is also available through the Settings drop-down menu in HP Director. ● Macintosh : In the Finder navigate to Applications > Hewlett-Packard > Photosmart > Utilities , then double-click HP Instant Share Setup . Follow the onscreen instructions. This application runs automatica[...]

To use HP Instant Share (network) to receive photos 1. Press HP Instant Share . 2. Select Receive , then press OK . 3. Select a received HP Instant Share collection (message with photos), then press OK . The first photo included with that message appears on the printer screen. You can navigate, select, and print HP Instant Share photos in the same [...]

5 Printing from a computer All HP photo printers come with the HP Image Zone software, which helps you do more with your photos than ever before. Use it to get creative with your pictures: edit them, share them, and create fun projects such as greeting cards. To work with photos, you need to transfer them to a computer that you have connected to th[...]

Software feature Where to find information Use HP Instant Share to share photos with family and friends. HP Instant Share lets you easily: ● E-mail images using HP Instant Share without large file attachments ● Create online albums to share, organize, and store photos ● Order professionally processed prints online (availability varies by coun[...]

Software feature Where to find information The HP Image Zone lets you: ● Do manual color correction and make other adjustments to improve your photos before you print them ● Add text and other graphics ● Resize your digital photos Macintosh : To edit photos on a Macintosh, press and hold on the active HP Photosmart Menu in the Dock, then sele[...]

Chapter 5 44 HP Photosmart 8400 series[...]

6 Care and maintenance The HP Photosmart 8400 series printer requires very little maintenance. Follow the guidelines in this chapter to extend the life span of the printer and printing supplies, and to ensure that the photos you print are always of the highest quality. Cleaning and maintaining the printer Keep the printer and print cartridges clean[...]

cartridge contacts. For more information, see Manually cleaning the print cartridge contacts . Note If a cartridge has been recently dropped, you may also see white streaks or missing colors in your prints. This problem is temporary and clears up within 24 hours. Manually cleaning the print cartridge contacts If you use the printer in a dusty envir[...]

1 Image print quality . If the lined bars look good, photos should print well. 2 Ink nozzle quality . If there are white streaks in the solid bars on this page, try cleaning the print cartridge. For more information, see Automatically cleaning the print cartridges . 3 Estimated ink level . This indicator shows how much ink is left in the print cart[...]

Updating the software Download the latest printer software update periodically to ensure you have the latest features and improvements. You can downl oad printer software updates by going to www.h p . c om /support or by using HP Software Update. Note The printer software update that you download from the HP web site does not update the HP Image Zo[...]

Storing the printer The printer is built to withstand long or short periods of inactivity. ● Store the printer indoors out of direct sunlight in a place without temperature extremes. ● If the printer and print cartridge have not been used for one month or more, clean the print cartridge before printing. For more information, see Automatically c[...]

Chapter 6 50 HP Photosmart 8400 series[...]

7 Troubleshooting The HP Photosmart printer is designed to be reliable and easy to use. This chapter answers frequently asked questions about using the printer and printing without a computer. It contains information about the following topics: ● Printer hardware problems ● Printing problems ● Error messages For additional troubleshooting inf[...]

The On light flashed amber briefly after I turned the printer off. This is a normal part of the power-down process. It does not indicate a problem with the printer. The On light is flashing amber. A printer error has occurred. Try the following: ● Check the printer screen for instructions. If you have a digital camera connected to the printer, ch[...]

operation—the printer is performing an automatic maintenance procedure to ensure that it produces the best quality output. Printing problems Before contacting Customer Care, read this section for troubleshooting tips or go to the online support services at ww w.hp.com/support . The printer does not print borderless photos when I print from the co[...]

use photo paper that is not curled. For information about proper storage and handling of photo paper, see Maintaining the quality of photo paper . Paper does not feed into the printer correctly from the Main tray. ● There may be too much paper loaded in the Main tray. Remove some paper from the tray and try printing again. ● The paper guides ma[...]

● You may not have any paper in the Main tray or Photo tray. Check that the paper is loaded correctly in the paper tray you are using. For paper-loading instructions, see Loading your paper . ● The paper may have jammed while printing. – Turn off the printer, then unplug it from the power source. Clear the printer of any paper that may be obs[...]

print settings that have been applied to an individual photo by deselecting the photo. For more information, see Selecting photos to print . The printer ejects the paper when preparing to print. Direct sunlight could be interfering with the operation of the automatic paper sensor. Move the printer out of direct sunlight. Print quality is poor. ● [...]

memory to the memory card, the marks do not transfer. Mark photos for printing after you transfer them from the digital camera's internal memory to the memory card. Error messages Before contacting Customer Care, read this section for troubleshooting tips or go to the online support services at ww w.hp.com/support . Error messages that appear [...]

remove the jammed paper from the printer, then replace the rear access door. Plug the printer back in and turn it on. Error message: Out of paper. Load paper then press OK. Load paper, then press OK to print again. For paper-loading instructions, see Loading your paper . Error message: Unsupported media size. Job was cancelled. Press OK. The printe[...]

Error message: One or more cartridges have failed. Please remove all cartridges. Reinsert them one at a time, closing the main door each time, to see which cartridges have failed. A print cartridge is old or damaged. Follow these steps to test both print cartridges to see if one or both of the print cartridges failed: 1. Remove all of the print car[...]

reinsert it. —OR— Cartridge is not installed correctly. please remove and reinsert it. The specified print cartridge is not installed properly. Remove the print cartridge and reinstall it. For more information, see Inserting print cartridges . Error message: Color Cartridge is missing. —OR— Photo Cartridge is missing. —OR— Cartridge is [...]

Error message: Print cartridge cradle is stuck. Clear jam then press OK. Follow these steps to clear any obstruction in the path of the print cartridge cradle: 1. Lift the top cover to access the print cartridges. 2. Clear any obstruction in the cradle path. 3. Close the top cover. 4. Press the OK button to continue. The current page will eject and[...]

Error message: Card is locked. Can not access card. The printer cannot read the memory card because the memory card is password protected. Follow these steps: 1. Remove the memory card from the printer. 2. Insert the memory card in the device you originally used to store the password on the memory card. 3. Remove the password from the memory card u[...]

Error message: No new photos on card. There are no new photos on the memory card, or the photos have already been printed once. Select and print the desired photos. Error message: Cannot display this photo. The memory card contains image formats that the printer does not support or the file is corrupted. For a list of supported image formats, see P[...]

Error message: Multiple number of copies selected. Scan cancelled. Please print a new proof sheet and select one choice for number of copies. Press OK. You filled in more than one circle for the number of copies at the bottom of the proof sheet. Print a new proof sheet and try again. Error message: Multiple layouts selected. Scan cancelled. Please [...]

Error message: Printer memory is full. Job was cancelled. Press OK. The printer encountered a problem when saving files to the computer. Try the following: ● To clear the printer memory, turn the printer off, then turn it on again. ● Print fewer photos at a time. ● Save the photos to the computer and print from there. ● Save the files to th[...]

Error message: Disconnected from service. Connection with the HP Instant Share service was lost. Press HP Instant Share and select Receive to reconnect. Error message: No destinations set up. Go to the computer, set up one or more destinations in the HP Image Zone, then try again. See the onscreen HP Image Zone help. Error message: No HP Instant Sh[...]

8 Customer Care If you have a problem, follow these steps: 1. Check the documentation that came with the printer. – Quick Start booklet : The HP Photosmart 8400 series Quick Start booklet explains how to set up the printer and print your first photo. – User's Guide : The User's Guide is the book you are reading. This book describes th[...]

United Kingdom should go to www.hp.com/support to access phone support numbers in their country/region. Chapter 8 68 HP Photosmart 8400 series[...]

Placing a call Call Customer Care while you are near the computer and printer. Be prepared to provide the following information: ● Printer model number (located on the front of the printer). ● Printer serial number (located on the bottom of the printer). ● Computer operating system. ● Version of printer driver: – Windows PC: To see the pr[...]

Chapter 8 70 HP Photosmart 8400 series[...]

a Networking The instructions below describe how to install the HP Photosmart 8400 series printer in an ethernet (wired) network. A wired setup allows the printer to communicate to computers through a router, hub, or switch. Broadband Internet access is required in order to take full advantage of the printer feature set. Note For USB installation, [...]

1 Cable or DSL modem connecting the networked devices to broadband Internet access 2 A network access point (hub, switch, or router) into which all the devices are connected through ethernet cables Networked devices connect to each other through a central device. The most common types include: ● Hubs : A simple, inexpensive network device that le[...]

Ethernet network with Internet access by dial-up modem The computers and printer communicate with each other, forming a simple network, through a hub. One of the computers has access to the Internet through a modem and dial-up account. None of the other networked devices, including the printer, have direct access to the Internet. Some printer featu[...]

After you finish connecting the printer to the network, install the printer software. You cannot print from a computer until you do the software installation. ● Installing the printer software on a Windows computer ● Installing the printer software on a Macintosh Installing the printer software on a Windows computer Note Set up the printer as i[...]

item listed in the network configuration page to identify the specific HP Photosmart 8400 series printer you want to install. If the Check Cable Connection screen appears, do this: a. Follow the onscreen instructions, then select Specify a printer by address , then click Next . b. On the Specify Printer screen, enter the Hardware Address (MAC) numb[...]

b. Make sure the printer is connected by the correct type of CAT-5 ethernet cable to the network. See Connecting the printer to the network . c. Click Find , enter the IP Address, then click Save . d. Select the HP Photosmart 8400 series printer in the Select Printer window, then click Utilities . e. Follow the onscreen instructions to register the[...]

2. Enter the printer IP address indicated on the network configuration page into the address box of your browser. Example IP address: 10.0.0.81 The home page for the embedded web server appears. For information about network terms and the embedded web server that is not covered in this guide, access the embedded web server help. To access help for [...]

Appendix a 78 HP Photosmart 8400 series[...]

b Specifications This section lists the minimum system requirements for installation of the HP Photosmart printer software, and provides selected printer specifications. For a complete list of printer specifications and system requirements, see the onscreen HP Photosmart Printer Help. For information about viewing the onscreen HP Photosmart Printer[...]

Category Specifications Environme ntal Recommended operating temperature range : 15–30° C (59–86° F) Maximum operating temperature range : 5–40° C (41– 104° F) Storage temperature range : -30–65° C (22–149° F) Image file formats JPEG Baseline TIFF 24-bit RGB uncompressed interleaved TIFF 24-bit YCbCr uncompressed interleaved TIFF [...]

Category Specifications Index, 76 x 127 mm, 10 x 15 cm, and 127 x 203 mm (3 x 5 inches, 4 x 6 inches, and 5 x 8 inches) A6, 105 x 148.5 mm (4.13 x 5.85 inches) Envelopes No. 9, 98.4 x 225.4 mm (3.875 x 8.875 inches) No. 10, 105 x 240 mm (4.125 x 9.5 inches) A2 Invitation, 110 x 146 mm (4.375 x 5.75 inches) DL, 110 x 220 mm (4.33 x 8.66 inches) C6, [...]

Category Specifications Paper tray capacity Main tray 100 sheets of plain paper 14 envelopes 20–40 cards (depending on thickness) 20 sheets of banner paper 30 sheets of labels 25 transparencies, iron-on transfers, or photo paper Photo tray 25 sheets of photo paper Out tray 50 sheets of plain paper 20 sheets of photo paper, banner paper, or transp[...]

Index Symbols/Numerics 9–up view 25 A accessories 250-sheet paper tray 8 two-sided printing 8 aligning print cartridges 18, 47 alignment page 47 antique coloration 28 AVI 20 B black-and-white photos 18 Bluetooth connecting to printer 37 menu settings 9 wireless printer adapter 8 borderless prints 28 buttons 5 C cameras connecting to printer 37 di[...]

choosing 18 cleaning 45 ink level, checking 18 inserting 18 replacing 18 storing 20, 49 testing 46 printer accessories 8 cleaning 45 connecting 37 documentation 3 error messages 57 menu 9 parts 4 specifications 79 storing 49 warnings 2 printer software updating 41, 48 printing and HP Instant Share 36 from a computer 41 from a proof sheet 31 from ca[...]

Regulatory notices Hewlett-Packard Company This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: ● This device may not cause harmful interference, and ● This device must accept any interference received, including interference that may cause undesired operation. Pursuant to Part 15.21 of the F[...]