HP (Hewlett-Packard) 9000Lmfp manual

1 hp LaserJet 9000mfp hp LaserJet 9000Lmfp use Use of this electronic document indicates that you accept t he Cop yright and License terms.  Cop yright Hewlett -P ac kard Company 2002.[...]

2 Copyright and License  Cop yright Hewlett-P ackar d Company 2002 All Rights Reserved. Except as allo wed b y cop yright laws or herein, reproduction, adaptation, or t ranslation without prior written per mission is proh ibited. A user of the He wlett-P ackard printer associated with this use guide is g ranted a license to: a) print hard copies[...]

3 Contents 1 The basics F eatures and benefits of the product . . . . . . . . . . . . . . . . . . . . . . . 1 0 Helpful software f or increased fle xibility . . . . . . . . . . . . . . . . . . . . . 1 4 Windows softw are . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 4 Macintosh software . . . . . . . . . . . . . . . . . . . [...]

4 3 Digital sending Digital-sending basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 0 Introduction to digital sending . . . . . . . . . . . . . . . . . . . . . . . . . . 3 0 Sending documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 1 Using the address book . . . . . . . . . . . . . . . . . . [...]

5 Printing transparencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 1 Guidelines f or custom-size paper , card stock, and hea vy paper . 6 1 Printing full-bleed paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 2 Using f eatures in the driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 3 Dif[...]

6 6 Pr oduct maintenance Cleaning the product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 4 Cleaning the ADF deliv er y system . . . . . . . . . . . . . . . . . . . . . . . 8 4 Cleaning the scanner glass . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 9 Managing the print car tridge . . . . . . . . . . . . . . [...]

7 Usage page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 72 PCL or PS f ont list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 3 File director y page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 4 Jetdirect page . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

8 D Printer commands Understanding PCL 5e printer command syntax . . . . . . . . . . . . . . 2 29 Combining escape sequences . . . . . . . . . . . . . . . . . . . . . . . . . 23 0 Selecting PCL 5e f onts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 3 1 Common PCL 5e printer commands . . . . . . . . . . . . . . . . . . . . . . .[...]

1 The basics 9 1 The basics Congratulat ions on yo ur purchase of the HP LaserJet 9000mfp/HP LaserJet 9000Lmfp (multifunction peripheral). If y ou hav e not done so , see the star t guide provided with the product f or setup instructions. Now that the product is set up and ready to use , tak e a f ew moments to get to know the product. This chapter[...]

1 The basics 10 F eatures and benefits of the product Features and benefits of the pr oduct The HP LaserJet 9000mfp/HP LaserJet 9000Lmfp is designed to be shared b y a wor kgroup , and allows use rs to send bl ack and white or color documents digitally , cop y documents, and send print jobs to the product. The product is a standalone de vice and do[...]

1 The basics 11 F eatures and benefits of the product P aper-handling options z Input  T ray 1 (multipurpose tra y): A multipur pose tray f or paper , transparencies, labels, and en v elopes. Holds up to 100 sheets of paper or 10 en velopes.  T r a y s2a n d3 : T wo 500-sheet tra ys. These tra ys automatically detect standard paper siz es up [...]

1 The basics 12 F eatures and benefits of the product Connectivity z three enhanced input/output (EIO) e xpansion slots that suppor t t he follo wing cards:  high-speed cop y connection  hard disk  F ast Ether net 10/100TX, which can be replaced with one of the f ollowing optional cards: - USB, Serial - LocalT alk - Ethernet (10Base-T , 10[...]

1 The basics 13 F eatures and benefits of the product HP EIO hard disk The EIO hard disk can be used to store selected print jobs, suppor t RIP ONCE technology , and per manently store downloaded f onts and f or ms in the product. Unlik e standard pr int er memor y , many items on the EIO hard disk remain in the product e ven when the product is tu[...]

1 The basics 14 Helpful software f or increased flexibility Helpful software f or increased fle xibility * These products are not supported in T raditional Chinese, Simplified Chinese, K orean, Japanese , Czech, Russian, and T ur kish languages . The drivers pro vided on the CD m ust be installed to tak e full advantage of the product f eatures. Th[...]

1 The basics 15 Helpful software f or increased flexibility The most recent drivers , additional driv ers, and other soft ware are a v ailable fr om the Inter net. Depending on the configuration of Windows- driven computers , the installation program f or the product software aut omatically checks the computer f or Internet access to obtain the lat[...]

1 The basics 16 Helpful software f or increased flexibility Drivers Drivers pro vide access to the product f eatures and allow the computer to communicate with the product (b y using a product language). Drivers inc luded with the product The most recent drivers are av ailable at www .hp .com/suppor t/lj9000 . Depending on the configur ation of Win[...]

1 The basics 17 Helpful software f or increased flexibility Driver help Each driver has help screens that can be activa ted using the Help button, the F1 k ey , or the question mark symbol in the upper right cor ner in the printer driver (depending on the Windo ws operating system used). These help scre ens give detailed inf or mat ion about the sp[...]

1 The basics 18 Helpful software f or increased flexibility Software f or Windows Use the system softw are to install the product. I f you are inst alling the product on a network (No vell Net W are or Microsoft Windows netw ork) from a Windo ws 9 X , Windows NT 4.0, Windows 2000, or Windows Me system, the system software guides you t hrough the in[...]

1 The basics 19 Helpful software f or increased flexibility Software f or Macintosh computers Apple LaserWriter driver , version 8.6 or later The Apple LaserWr iter 8.6 driver comes with the Mac OS, or can be obtained directly from App le. P ostScript Printer Description Files (PPDs) and Printer Dialog Extension (PDEs) PPDs, f or OS 9 and earlier ,[...]

1 The basics 20 Help system Help system At any time , y ou can gain access to the help system on the touch screen of the graphical displa y . “What is this?” Help The product provides inf or mation about any topic on the t ouch screen of the graphical displa y . On the top le vel scr een, touch Help, and then touch What is this? . After touchin[...]

2 The control panel 21 Ov er view 2 The contr ol panel Overview The product control panel has a unique touch-screen graphical displa y that off ers an integrated approach to cop ying, digital sending, and printing. The control panel provides y ou with all the f eatures you e xpect from a standard photocopier as well as pr inting and digital-sending[...]

2 The control panel 22 Control panel la yout Contr ol panel la y out The control panel includes a touch screen graphical displa y , three job-control b uttons, a n umeric ke ypad, and three light-emitting diode (LED) indicator lights. Numeric keypad S TAR T Attention light Ready light Data light T ouch-screen graphical displa y R ESET S TOP[...]

2 The control panel 23 Control panel la yout Contr ol panel features Features/Ke ys Function Status bar Displa ys current de vice status, number of copies , menu and Help options . Menu Provides a ccess to settings such as paper handling and de vice configuration. Help Provides a ccess to “ What is this? ” or “ Show me ho w ” Help options. [...]

2 The control panel 24 Control panel na vigation Contr ol panel navigation Y ou navigate thro ugh the control panel using the touch-screen graphical displa y . Status bar The status bar is located a t the top of the def ault touch-screen gr aphical displa y . The status bar displays Men u, Help, stat us messages, and th e number of copies selected.[...]

2 The control panel 25 Control panel na vigation Cancel b utton Each low er-le v el screen (an y screen below t he main screen) on the touch screen displa ys a Cancel b utton. T ouching the Cancel butto n negates any changes you made , and takes y ou bac k to the pre vious screen. OK button Each lower-le vel screen on the touch screen displa ys an [...]

2 The control panel 26 Control panel def ault touch screen Contr ol panel default touch screen The touch screen of the graphical displa y is divided into f our sections: or iginal, cop y , image modification, and the Send Options butt on: Original The Original section on the main touch screen allo ws you t o describe the characteristics of the orig[...]

2 The control panel 27 Control panel def ault touch screen T o describe an original 1 T ouch the Describe Original button. The original sett ings screen appears on the touch screen. 2 T ouch the settings that describe your document, such as siz e, page orientation, n umber of sides, and page co ntent. The page icon shows the settings as you choose [...]

2 The control panel 28 Inter preting control panel lights Interpreting contr ol panel lights The control panel contains t hree indicator lights: z Ready z Data z Attention Light Indication Ready Off The product is offline or has an error . On The product is ready to print. Blinking The product is going offline. Please wait. Data Off The product has[...]

3 Digital sending 29 Ov er view 3 Digital sending Overview The product off ers color-scanning and digital-sending capabilities. Using the control panel, y ou can scan black- and-white or color documents and send them to an e-mail address as an e-mail attachment. T o use digital sending, the product m ust be connected to a local area netw ork (LAN).[...]

3 Digital sending 30 Digital-sending basics Digital-sending basics Intr oduction to digital sending Digital sending offers the f ollowing benefits: z Sends documents to mult iple e-mail addresses, sa ving time and delivery costs. z Deliv ers files in bl ack-and-white or in color . Files can be sent in diff erent file f ormats that can be manipulate[...]

3 Digital sending 31 Digital-sending basics Sending documents The product scans at a 600 pixels- per-inch (ppi) resolution. The product scans both b lac k-and-white and color originals. Y ou can place originals either on the scanner glass or in the ADF . The scanner glass accommodates all sizes of media, including irregular-size documents , books, [...]

3 Digital sending 32 Digital-sending basics Changing the settings Bef ore you send a document, y ou can change the follo wing settings: z Scan Preferences : Select Black and White or Color . z File T ype : Select PDF , TIFF , MTIFF , or JPG . Files can be transmitted to an e-mail address in any of these file f or mats:  PDF: The PDF file f or ma[...]

3 Digital sending 33 Digital-sending basics 8 T ouch Subject: and then type the subject of y our e-mail. 9 T ouch OK . 10 Press S TAR T . Using the auto-complete function When you ent er the To , CC , or From screens in the Send to E-mail f eature, the auto-complete function is inv oked. As y ou type the required address or name at the k eyboard sc[...]

3 Digital sending 34 Using the address book Using the address book Y ou can send to a list of recipients by using the address book f eature of the product. See your system administrator f or inf ormation about configur ing address list s. Creating a recipient list On the touch screen of the graphical displa y: 1 T ouch Send Options . 2 T ouch E-mai[...]

3 Digital sending 35 More inf ormation More inf ormation F or inf or mation about finding the I P addresses of the SMTP and LD AP ser v ers, and about configuring the product f or digital sending, see “ Digital sending configuration applet ” on page 248 .[...]

4 W alk-up cop ying 36 Ov er view 4 Wa l k - u p c o p y i n g Overview This product functions as a standalone, walk-up copier — you do not h av e to hav e software installed or hav e your computer turned on to make photocopies. Y ou can easily adjust copy sett ings at the control panel. Originals can be copied using either the ADF or the scanner[...]

4 W alk-up cop ying 37 Basic cop ying instructions Basic copy ing instructions This section pro vides the basic instructions f or cop ying. The paper siz e is automatically detected when the document is placed on the scanner glass or in the ADF . Y ou can override the auto-detect feature b y specifying the required input (Descr ibe Original) and ou[...]

4 W alk-up cop ying 38 Basic cop ying instructions Copying using user -defined settings Using the f ollowing ste ps, y ou can change the settings f or your copies . T o make copies using settings other than the default settings 1 Place the original f ace down on t he scanner glass or in the ADF . On the touch screen of the graphical displa y: 2 T o[...]

4 W alk-up cop ying 39 Basic cop ying instructions 8 T ouch the Basic items that describe the characteristics of the copies y ou are making. The items are:  Pa pe r S i ze : Select Aut o (paper size is matched to original size), or the cop y size that you desire . Be sure that y ou hav e loaded the correct paper size in the tra y .  Number of[...]

4 W alk-up cop ying 40 Basic cop ying instructions Copying using the scanner glass Use the scanner glass to cop y small, lightweight (less than 46 g/m2 or 12 lb), or irregularly sized originals, such as receipt s, newspap er clippings, photogr aphs, or old or worn documents. The scanner glass is also used to cop y books, magazines , and manuals. 1 [...]

4 W alk-up cop ying 41 Basic cop ying instructions 6 T ouch Copy Settings . 7 Select any output settings you w ant. Select the paper size that is the closest match to the actual siz e of the book y ou are cop ying. 8 T ouch OK . 9 Using the numeric ke ypad, select the number of copies y ou want. 10 Press S TAR T . Creating a stored job T ur ning on[...]

4 W alk-up cop ying 42 Selecting the output bin Selecting the output bin The product has two output locations. If y ou choose the 3000-sheet stac ker or 3000-sheet stapler/stac ker , the output bins are Bin 1 (face up) and Bin 2 (face do wn). z Bin 1 (f ace-up bin) is the top bin on the st ack er or stapler/stac k er . This bin holds up to 125 shee[...]

4 W alk-up cop ying 43 Selecting the output bin Selecting an output location Y ou can select an output location at the control panel. T o select an output location fr om the control panel On the touch screen of the graphical displa y: 1 T ouch the Copy Settings bo x. 2 T ouch Advanced . 3 T ouch Bin 1 or Bin 2 in the Output Bin box.[...]

4 W alk-up cop ying 44 Altering the image Altering the image Y ou can modify and previe w y our original image befor e it is sent. The product f eatures the f ollowing image modification functions on the main touch screen: z Reduce/Enlarge z Contrast Contr ol z Enhanc e T ouching R ESET will retur n all current settings to their def ault values. Th[...]

4 W alk-up cop ying 45 Altering the image Sharpness The Sharpness Control specifies the shar pness sett ing that the scanner uses when t he product scans y our original. Shar pness enhances the edges of the original so that f aint or fine te xt and graphics are repr oduced more shar ply . Adjust the amount of shar pness b y touching the arrows on t[...]

5 Printing 46 5 Printing This section presents printing tasks, such as: z Orienting media z Basic printing instr uctions z Selecting the output bin z Printing env elopes z Printing special paper z Using f eatures in the driver z Diff erent first page z Blank back page z Customizing T ra y 1 operation z Printing by type and size of paper z Job reten[...]

5 Printing 47 Orienting media Orienting media Orient media types and sizes according to the tra y from which the media will pr int and according to whether the media will be duple x ed (printed on both sides) . T ype of media T ray Duplex ed Orient media like this Letter or A4, including letterhead (weights up to 216 g/m 2 ) (58 lb bond) 1 No Long [...]

5 Printing 48 Orienting media T ype of media T ray Duplex ed Orient media like this Letter or A4, including letterhead (weights up to 199 g/m 2 ) (53 lb bond) 2, 3, or 4 No Long edge tow ard feed dir ection; side to be printed f acing down. Letter or A4, including letterhead (weights up to 199 g/m 2 ) (53 lb bond) 2, 3, or 4 Y es Long edge tow ard [...]

5 Printing 49 Orienting media T ype of media T ray Duplex ed Orient media like this Other standard sizes and custom siz es (weights up to 216 g/m 2 ) (58 lb bond) 1 No Long edge (up to 312 mm) toward f eed direction; side to be printed f acing up . For media with long edge greater than 312 mm, f eed shor t edge, top of page, first. Other standard s[...]

5 Printing 50 Orienting media T ype of media T ray Duplex ed Orient media like this Other standard sizes and custom siz es (weights up to 199 g/m 2 ) (53 lb bond) 2, 3, or 4 No Long edge (up to 297 mm) toward f eed direction; side to be printed f acing down. F or media with long edge greater than 297 mm, f eed shor t edge, top of page, first. Other[...]

5 Printing 51 Orienting media T ype of media T ray Duplex ed Orient media like this Prepunched Letter or A4 (weights up to 216 g/m 2 ) (58 lb bond) 1 No Long edge with holes to ward f eed direction; side to be printed f acing up . Prepunched Letter or A4 (weights up to 216 g/m 2 ) (58 lb bond) 1 Y es Long edge without holes toward f eed direction; [...]

5 Printing 52 Orienting media Prepunched Letter or A4 (weights up to 199 g/m 2 ) (53 lb bond) 2, 3, or 4 No Long edge with holes to ward f eed direction; side to be printed f acing down. Prepunched Letter or A4 (weights up to 199 g/m 2 ) (53 lb bond) 2, 3, or 4 Y es Long edge without holes tow ard f eed direction; first side to be printed f acing u[...]

5 Printing 53 Orienting media T ype of media T ray Duplex ed Orient media like this Labels, Lett er , A4 size sheets, or tr ansparencies T ray 1 only No (Ne ver duple x) Long edge tow ard feed direction; side to be printed f acing up. T ype of media T ray Duplex ed Orient media like this Env elopes T ra y 1 only No (Ne ver duple x) Shor t edge to w[...]

5 Printing 54 Basic printing instr uctions Basic printing instructions This section provides the basic instructions f or printing when setting options from the driver f or this product (Windows) or th e Apple LaserWriter (Macintosh). If possib le, y ou should tr y to set product options from the progr am in which you are working or from the Print d[...]

5 Printing 55 Basic printing instr uctions 7 In the paper source bo x, select the tra y from which you w ant paper pulled or select the paper type and size . See “ Printing by t ype and size of paper ” on p age 67 . 8 Select any other set tings you w ant, such as duplexing, w atermar ks , or diff erent first page. F or more inf or mation about [...]

5 Printing 56 Selecting the output bin Selecting the output bin See “ Selecting the output bin ” on page 42 for more inf or mation about selecting an output bin. Selecting an output location Y ou can select an output location (bin) through your progr am or driver . (Where and how y ou make select ions depends on your program or driver .) If y o[...]

5 Printing 57 Printing env elopes T o load en velopes in T ray 1 1 Open T ra y 1, b ut do not pull out the ext ension. (Most en velopes f eed best without the e xtension. Howe ver , ov ersize en velopes might need the e xtension.) 2 Load up to 10 env elopes in the center of T ra y 1 with the side-to-be-printed f acing up , and the postage end to wa[...]

5 Printing 58 Printing env elopes T o change the fuser lever s 1 Mov e the out put de vice from the product to gain access to the left door . 2 Open the left door . W ARNING! A void touching the adjacent fusing area as shown in step 2. I t can be HO T . 3 Locate and lift up the tw o bl ue “ T ” shaped le v ers. 4 Return the fuser lev ers to the[...]

5 Printing 59 Printing env elopes T o print en velopes from a pr ogram 1 Load env elopes into T ra y 1. 2 In y our program o r in the driver , specify T ra y 1 or Aut o m a t i c . Or , select the paper source. 3 Set the appropriate env elope size and type . F or env elope specifications, see the introduce guide on the product CD , or go to www .hp[...]

5 Printing 60 Printing special paper Printing special paper This section contains guideline s f or printing on special media, which includes letterhead, tr ansparencies, full-b leed images, postcards, custom- size, and heavy paper . Printing letterhead, prepunched paper , or preprinted paper (single-sided) z When printing on letterhead, prepunched,[...]

5 Printing 61 Printing special paper Special cautions: z Do not load T ray 1 to capacity , because labels are heavier than paper . z Do not use labels that are separ ating from the bac king sheet, wr inkled, or damaged in any wa y . z Do not use labels that ha v e the bac king sheet e xposed. (Labels must cov er the entire backing sheet with no e x[...]

5 Printing 62 Printing special paper z If yo u are printing from T ra y 4, the edge of the paper f eeding into the product must be at least 182 mm (7.2 inches) wide to allow rollers inside the product to grab the pa per , and a maximum of 297 mm (11.7 inches). Measuring from the leading edge to the tra iling edge of the paper , the length must be a[...]

5 Printing 63 Using f eatures in the driv er Using features in the driver When you print from a sof tware application , many of the product f eatures are av ailable from the driver . T o gain access to Windows driv ers, see “ T o gain access to the Windows driver ” on page 18 . Note Settings in the dr iver and softw are application generally o [...]

5 Printing 64 Diff erent first page Different fir st page T o print a different fir st page F ollow these instructions f or printing a first page that is diff erent from other pages in the print job . 1 F or Windows , select “ Use diff erent paper f or first page ” in your driv er . Choose T ra y 1 (or manual f eed) f or the first page and one [...]

5 Printing 65 Blank bac k page Blank bac k page This option allows y ou to add blank pages to t he end of a print job . F or Windows , select Use different paper for fir st page in the Pa p e r tab of y our driver , and then choose Back P age . Y ou can then select the paper source y ou want to use f or your bac k page. T o tur n the f eature off ,[...]

5 Printing 66 Customizing T ray 1 operation Customizing T ray 1 operation Customize T ra y 1 to fit your printing needs. The product can be set to print from T ra y 1: When the tra y is loaded ( Tray 1 Mode is set to First) . Pr int speed might be slow er than nor mal. z Only when the type of pap er loaded is specifically requested. Tray 1 Mode mus[...]

5 Printing 67 Printing by type and size of paper Printing b y type and size of paper Y ou can configure the product to select paper by type (such as plain or letterhead) and si ze (such as letter or A4), as opposed to source (a paper tra y). Benefits of printing by type and size of paper If y ou frequently use se veral kinds of paper , once tra ys [...]

5 Printing 68 Printing by type and size of paper T o print by type and size of paper Note Settings in the dr iver and softw are application ov err ide control panel settings. (Softw are application settings generally ov err ide driv er settings .) 1 Load and adjust the tr a ys. (See the intr oduce guide on the product CD , or at www .hp .com/suppor[...]

5 Printing 69 Job retention f eatures Job retention features The f our special job f eatures av ailable f or this product are: Priv ate jobs, Stored jobs, Quic kCop y jobs, and Proof and hold jobs. F ollow the instructions below to gain access to the job retention f eatures at the computer . Then, see the specif ic section f or the type of job y ou[...]

5 Printing 70 Printing a pr iv ate job Printing a priv ate job The private printing f eature lets a user specify that a job is not printed until that user releases it using a 4-digit personal identification number (PIN) through the product control panel. The user specifies the PIN in the driver , and the PIN is sent to the product as par t of the p[...]

5 Printing 71 Printing a pr iv ate job Deleting a priv ate job A private job is automatically d eleted from the product hard disk accessor y af ter the user releases it f or printing. If you w an t to delete the job without printing it, use t his procedure. T o delete private jobs 1 T ouch Menu . 2 T ouch Retri eve Job . 3 Scroll to User Name . 4 S[...]

5 Printing 72 Storing a print job Storing a print job The user can download a print job to t he product hard disk accessor y without printing it. The user can then pr int the job at an y time through the product cont rol panel. F or e xample , a user might want to download a personnel f or m, calendar , time sheet, or accounting f or m that other u[...]

5 Printing 73 Storing a print job Deleting a stored job Jobs stored on the product hard disk accessory can be deleted from the control panel. T o delete a stored job 1 T ouch Menu . 2 T ouch to Retrieve Job . 3 T ouch User Name to see a list of jobs. 4 Scroll to y our job , and then touch OK . 5 Scroll to Delete , and then touch OK . If Delete has [...]

5 Printing 74 Creating a QuickCop ying job Creating a Quic kCop ying job The QuickCop y feature prints the requested number of copies of a job and stores a cop y on the product hard disk accessor y . Additional copies of the job can be printed later . This f eature can be turned off from the driver . The def ault number of diff erent QuickCop y job[...]

5 Printing 75 Creating a QuickCop ying job Printing additional copies of Quic kCopy jobs This section describes how to print additional copies of a job stor ed on the product hard disk accessory from the control panel. T o print more copies of a Quic kCopy job 1 T ouch Menu . 2 T ouch Retri eve Job . 3 T ouch User Name to see a list of jobs. 4 Scro[...]

5 Printing 76 Creating a QuickCop ying job Deleting a QuickCop y job Delete a QuickCop y job at the product when you no longer need it. If the product needs additional space to store new QuickCop y jobs, the product will automatically delete other store d QuickCop y jobs, star ting with the oldest job . Note Stored QuickCop y jobs can be deleted fr[...]

5 Printing 77 Proofing and holding a job Pr oofing and holding a job The proof and hold f eature provides a quick and easy w a y to print and proof one cop y of a job and then to print the additional copies. T o per manently store the job and pre vent the product from deleting it when space is needed f or something else , select the Stored Job opti[...]

5 Printing 78 Proofing and holding a job Deleting a held job When a user sends a proof and hold job, the product automat ically deletes that user ’ s pre v ious proof and hold job . If there is not a proof and hold job already f or that job name and the product needs additional space , the product might delete othe r proof and hold jobs , star ti[...]

5 Printing 79 Printing with the optional HP F ast InfraRed (FIR) Receiv er Printing with the optional HP F ast InfraRed (FIR) Receiver The optional HP F ast InfraRed (FIR) Receiv er enables wireless printing from any IrD A-compliant por tab le device (su ch as a laptop computer) to the HP LaserJet 9000 Series products. The printing connection is ma[...]

5 Printing 80 Printing with the optional HP F ast InfraRed (FIR) Receiv er Printing a job using FIR Depending on the siz e of the job , printing with the HP F ast InfraRed Receiv er might be slo wer than printing with a ca ble connected directly to the par allel por t. T o print a job 1 Align your laptop computer (or other por t able de vice equipp[...]

5 Printing 81 Interrupting and resuming pr inting Interrupting and resuming printing The job interrupt and resume f eature lets y ou temporarily stop the current print job in order to print another job through a FI R connection. When the FIR job is completed, the interrupted job resumes printing. T o interr u pt the job at the product, connect t o [...]

5 Printing 82 Making booklets Making booklets T o make booklets easily , you can use the m ultifunction finisher y ou chose as your output de vice. Y ou can gain access to the booklet-printing f eature through some progr ams, such as desktop pub lishing progr ams. Ref er to the user guide that came with y our program f or information on making book[...]

6 Product maintenance 83 Ov er view 6 Pr oduct maintenance Overview This section e xplains basic product maintenance: z Cleaning the product z Managing the print car tridge z Print car tridge conditions[...]

6 Product maintenance 84 Cleaning the product Cleaning the pr oduct Cleaning the ADF delivery system Clean the ADF only if it is visibly mark ed or dir ty , or if you are e xper iencing a decrease in cop y quality (such as streaking). 1 Lift the ADF . 2 Locate the top and bottom ADF glass strips. 3 Clean the glass strips by wiping them gently with [...]

6 Product maintenance 85 Cleaning the product 5 Locate the white, vin yl calibration stri ps. 6 Clean the ADF backing and the calibration strips b y wiping them with a clean, damp , lint-free cloth. Use an ammonia-based surf ace cleaner to dampen the cloth. 7 Close the ADF . 7 5[...]

6 Product maintenance 86 Cleaning the product T o c lean the top ADF glass strip If y ou are still e xperiencing poor copy quality , you might need to clean the t op ADF glass strip. CA UTION Clean this area only if y ou see copy def ects such as streaks, and y ou notice dust inside the glass strip. Cleaning this area frequently could introduce dus[...]

6 Product maintenance 87 Cleaning the product T o c lean the ADF roller s Y ou should clean the rollers in the ADF if you are e xperiencing misfeeds or if your originals show marks as the y e xit the ADF . 1 Open the ADF . CA UTION Clean the rollers only if you experience misf eeds or marks on the originals, and y ou notice dust on the rollers . Cl[...]

6 Product maintenance 88 Cleaning the product 5 Open the ADF cov er . 6 Locate the rollers . 7 Wipe the rollers with a clean, w ater-dampened, lint-free cloth. CA UTION Do not pour wat er directly onto the rollers. Doing so might damage the product. 8 Close the ADF cov er . 9 Close the deliv er y guide and wipe its outside surf ace with the cloth. [...]

6 Product maintenance 89 Cleaning the product Cleaning the scanner glass z Clean the scanner glass only if dirt is visible, or if yo u see poor cop y quality (such as streaking). z Clean the scanner glass surf ace by wiping it gently with a clean, damp , lint-free cloth. Use an ammonia-based surf ace cleaner to dampen the cloth. CA UTION Do not pou[...]

6 Product maintenance 90 Managing the print car tridge Managing the print cartridg e When you use a n ew , authentic HP pr int cartr idge (C8543X) , you can obt ain the f ollowing types of supplies inf or mation: z amount of car tridge lif e remaining z estimated number of pages r emaining z number of pages printed z other supplies inf orm ation No[...]

6 Product maintenance 91 Managing the print car tridge Checking the toner le vel Y ou can check the toner le vel using the product control panel, th e product software , the embedded W eb access ser v er (see “ Checking the toner le vel using the embedded W eb access ser v er ” on page 244 ), or HP W eb JetAdmin (see “ Chec king the toner le [...]

6 Product maintenance 92 Print car tridge conditions Print car tridge conditions Print car tridge is low When the print car tridge is lo w , the product control panel displa ys the CARTRIDGE LOW message. If the CARTRI DGE LOW message appears, but the product contin ues printing, CARTRIDGE LO W is set to CONTINUE (the def ault setting). If the produ[...]

6 Product maintenance 93 Print car tridge conditions Using the product c leaning page Note T o ensure good print quality with certain types of paper , use the cleaning page e v er y time the print car tridge is replaced. If the cleaning page is frequent ly needed, tr y a diff erent type of paper . If toner spec ks appear on the front or bac k side [...]

7 Prob lem solving 94 Ov er view 7 Pr ob lem solving Overview This section will help y ou to troubleshoot and solv e product problems . “ Clearing jams ” on page 95 Occasionally , paper can jam dur ing printing. This section will help you to locate paper jams, properly clear them from the product, and solv e repeated jams. “ Understanding pro[...]

7 Prob lem solving 95 Clearing jams Clearing jams If the control panel displa ys a paper jam message, look f or paper in the locations indicated in the f ollowing graphic. Y ou migh t need to look f or paper in lo cations other than indicated in the paper jam message. I f the location of the paper jam is not obvious , look first in the front door a[...]

7 Prob lem solving 96 Clearing jams Jam locations Tr a y 1 Right door V er tical transf er door Tr a y 4 T ra y 2 and T ra y 3 Left door (behind the output de vice) Output de vice F ront door and print car tridge area ADF Bin 1 Duple x er (inside the printer) Bin 2 HP LaserJet 9000mfp/HP LaserJet 9000Lmfp with the 3000-sheet stapler/stac k er[...]

7 Prob lem solving 97 Clearing jams Clearing jams fr om the input tra y areas T o c lear jams in T ra y 1 1 Check f or paper in the T ra y 1 area, and remo ve any paper from this area. Carefully check to be sure y ou hav e remo ved all pieces of torn paper . 2 Open and close the right door to reset the product. 1 2[...]

7 Prob lem solving 98 Clearing jams T o cl ear jams inside the right door 1 Open the right door . 2 Check f or paper in the right door area, and remo ve an y paper from this area. Carefully check to be sure y ou hav e remo ved all pieces of torn paper . 3 Open the jam access cov er . Pull out and lift the green tab . 4 Remov e any paper from this a[...]

7 Prob lem solving 99 Clearing jams T o cl ear jams in T rays 2 and 3 1 Open the tra y until it stops. 2 Check f or paper in the tra y area, and remov e any paper from this area. Carefully check to be sure y ou hav e remov ed all pieces of tor n paper . 3 Close the tra y . 4 Open and close the right door to reset the product. 1 4 3[...]

7 Prob lem solving 100 Clearing jams T o c lear jams in T ra y 4 1 Open T ra y 4. 2 Check f or paper in the tra y area, and remo ve an y paper from this area. Carefully check to be sure y ou hav e remov ed all pieces of tor n paper . 3 Close T ray 4. 4 Open and close the right door to reset the product. 1 3 4[...]

7 Prob lem solving 101 Clearing jams Clearing jams fr om the duplex printing accessory (duplex er) T o cl ear jams in the duplex printing accessory 1 Mov e the out put de vice aw a y from the product to gain access to the left door . 2 Open the left door and carefully pull out any paper from area. W ARNING! A void touching the adjacent fusing area.[...]

7 Prob lem solving 102 Clearing jams 6 Check f or paper in the duplex printing accessor y area, and remo ve an y paper by pulling it out of the product. Be careful not to tear th e paper . 7 Reinstall the duple x pr inting accessor y b y sliding it bac k into the slot until it locks int o place. 8 Close all open doors. Push the output de vice back [...]

7 Prob lem solving 103 Clearing jams Clearing jams fr om the output areas T o c lear jams in the stacker or stapler/stac ker 1 If the jam e xtends into the output bins, slowly and carefully pull the paper straight out of the product so that it does no t tear . 2 Mov e the out put de vice aw a y from the product. 3 On the stac ker , lift the wire on[...]

7 Prob lem solving 104 Clearing jams 5 Carefully pull out any pape r from the flipper area. W ARNING! A void touching the flipper area. I t can be HO T . 6 Locate the green handle in the paper path module , and then pull do wn on the handle. 7 Carefully pull out any pape r from the paper path module . 8 Close all open doors. Push the output de vice[...]

7 Prob lem solving 105 Clearing jams T o c lear jams in the multifunction finisher 1 Open the finisher cov er . 2 Slowly and care fully pull the paper straight out of the finisher so that it does not tear . 3 Close the finisher co ver . 4 Mov e the finisher awa y from the product. 2 1 3 4[...]

7 Prob lem solving 106 Clearing jams 5 Carefully remov e any paper from the printer output a rea. 6 Carefully remov e any paper from the finisher input area. 7 Open the stapler-unit door . 8 T o clear a booklet jam, turn the bottom green knob cloc kwise to remov e the booklet. 6 5 7 8[...]

7 Prob lem solving 107 Clearing jams 9 Close the stapler-unit door . 10 Reattach the finisher . 10 9[...]

7 Prob lem solving 108 Clearing jams T o cl ear jams in the left door (fuser area) 1 Mov e the out put de vice aw a y from the product to gain access to the left door . 2 Open the left door . W ARNING! A void touching the adjacent fusing area. It can be HO T . 3 Remov e any jammed or damaged paper from this area by pulling it out of the product. 4 [...]

7 Prob lem solving 109 Clearing jams T o c lear a staple jam fr om the stapler/stacker Note The message JAM INSIDE S TAPLER displa ys on the control panel. 1 Mov e the stapler/stack er aw ay from the product. 2 Open the stapler unit door . 3 Pull the car tridge out. 4 Pull up on the le ver labeled with a green dot. 1 2 3 4[...]

7 Prob lem solving 110 Clearing jams 5 Remov e the damaged staple. 6 Press down on the le v er labeled with a g reen dot. 7 Reinstall the staple car tridge. 8 Close the stapler unit door . 7 5 6 7 8[...]

7 Prob lem solving 111 Clearing jams 9 Reattach the stapler/stac ker to the product. Note The stapler needs to reload after clear ing a staple jam, so the first f ew documents (no more than five) might not be stapled. If a print job is sent and the stapler is jammed or is out of staples , the job will still print as long as the path to the output b[...]

7 Prob lem solving 112 Clearing jams T o c lear a staple jam fr om the multifunction finisher 1 Open the stapler-unit door . 2 Slide the stapler-unit tow ard you. 3 T ur n the large green knob until the b lue dot appears in the window of the stapler unit. 4 T ur n the small g reen knob at the top of the stapler unit countercloc kwise until the stap[...]

7 Prob lem solving 113 Clearing jams 5 Remov e the st aple car tridge. 6 Pull up on the le ver labeled with a green dot. 7 Remov e the damaged staple. 8 Press down on the le v er labeled with a g reen dot. 5 6 7 8[...]

7 Prob lem solving 114 Clearing jams 9 Reinstall the staple car tridge. 10 Slide the stapler unit into the f inisher . 11 Close the stapler-unit door . 9 10 11[...]

7 Prob lem solving 115 Clearing jams In rare instances , a staple jam might occur in the upper half of the stapler head. 1 F ollow steps 1 through 4 f or clearing a staple jam from the multifunction finisher (see page 112 ). 2 Locate the damaged staple at t he back of the stapler unit, and then remo v e the staple. 3 F ollow steps 10 through 11 f o[...]

7 Prob lem solving 116 Clearing jams Solving repeated paper jams Note If paper jams continue , contact y our HP-authorized service provider . (See the HP Customer Care section in the introduce guide on the product CD , or go to www .hp .com/suppor t/lj9000 .) Situation Solution General repeated paper jam problems 1. Chec k to see that paper is corr[...]

7 Prob lem solving 117 Understanding product messages Understanding pr oduct messages Product messages appear on the control panel displa y to rela y the normal status of the product (such as Pr ocessing Job ), or an error condition (such as Close Front Door ) that needs attention. “ Resolving control panel messages ” on page 118 lists messages[...]

7 Prob lem solving 118 Understanding product messages Resolving contr ol panel messages Message Explanation or recommended action ACCESS DENIED MENUS LOCKED The control panel function y ou are trying to access has been lock ed to prev ent unauthor ized access. See your system administr ator . ADF COVER OPEN Close the ADF cov er . Follow the instruc[...]

7 Prob lem solving 119 Understanding product messages CANCELLING... <JOBNAME> The product is cancelling a job . The message continues while the job is stopped, the paper path is flushed, and any remaining incoming data on the activ e data channel is receiv ed and discarded. CARTRIDGE FAILUR E Car tridge is loaded and shipping protecti on stri[...]

7 Prob lem solving 120 Understanding product messages CLEARING PAPER F ROM PRINTER The product jammed or was turned on and paper is detected in a wrong location. The product is automatically attempting to eject the pages. If possible , use the prog ress bar at the bottom of the display . CLOSE FRONT DOOR ON LEFT ACCESSORY The stapler door on the m [...]

7 Prob lem solving 121 Understanding product messages DISK FILE OPERATION FAILED alternates with READY The requested operation could not be perf or med. Y ou might have att empted an illegal operation, such as trying to download a file to a none xistent director y . DISK FILE SYSTEM IS FULL alternates with READY Delete files from the EIO hard disk [...]

7 Prob lem solving 122 Understanding product messages FLASH DEVICE FAILURE alternates with READY The flash DIMM had a critical f ailure and can no longer be used. Remov e the flash DIMM and replace it with a new one . FLASH FILE OPERA TION FAILED alternates with READY The requested operation could not be perf or med. Y ou might have att empted an i[...]

7 Prob lem solving 123 Understanding product messages INSTALL BOOKLET BIN The booklet bin f or the mult ifunction finisher is not installed properly . Install the booklet bin properly . See the use guide that came with the finisher f or more inf ormation. INSTALL CARTRIDG E The print car tridge has been remov ed or has been installed incorrectly . [...]

7 Prob lem solving 124 Understanding product messages MEMORY SETTINGS CHANGED Indicates the resource sa ving or I/O buff er ing settings were changed b y the product because it did not ha v e enough memor y to use the pre vious settings. This usually occur s after removing memor y f rom the product, adding a duple x pr inting accessory , or adding [...]

7 Prob lem solving 125 Understanding product messages NON-HP CARTRIDGE DETECTED The product has detected that th e car tridge is not a gen uine HP car tridge, and the message is displa yed f or appro ximately 30 seconds bef ore the product is returned to the READY state. If y ou think you purchased an HP pr int cartr i dge, call the HP fraud hotlin[...]

7 Prob lem solving 126 Understanding product messages RAM DISK IS WRITE PROTECT ED alternates with Ready The RAM disk is protected, and no ne w files can be written to it. RESEND UPGRADE There is an error in the product firmware flash. Resend a v alid fir mw are image. ROM DISK DEVICE FAILURE alternates with Ready The ROM disk had a critical failur[...]

7 Prob lem solving 127 Understanding product messages ROTATE PAPER IN TRAY xx alternates with Ready Tr a y xx is loaded with Letter or A4 paper in the portrait orientation, but the job that used the tra y did not specify booklet making. Tr a y xx has letter (or A4) b ut the paper needs to be rotated. SIZE MISMATCH TRAY xx= [SIZE] Tr a y xx is loade[...]

7 Prob lem solving 128 Understanding product messages TRAY xx OPEN alternates with Ready The specified tra y is open or is not closed completely . TRAY xx SIZE=*SELECTED S IZE alternates with To change, move switch in tray x The custom s witch is in the “ standard ” positio n, and a v alue from the menu is selected. TOO MANY PAGES IN JOB TO STA[...]

7 Prob lem solving 129 Understanding product messages UNABLE TO STORE JOB A job cannot be stored on t he product because of a memory , disk, or configurat ion prob lem. If job name is unknown, insert UNTITLED . UNSUPPORTED SIZE IN TRAY xx A sent job has a sp ecified size that is not suppor ted by the product. USE [TYPE] [SIZE] FROM TRAY N INSTEAD? [...]

7 Prob lem solving 130 Understanding product messages 21 PAGE TOO COMPLEX alternates with To continue touc h Continue The page f ormatting process was not f ast enough for t he product. T ouch Continue to print the transf erred data. (Some data might be lost.) The page protection item appears in the CONFIGURE DEVI CE - DEFAULTS - EV ENTS menu, and [...]

7 Prob lem solving 131 Understanding product messages 30.00.01 SCANNER I/O FAILURE CHECK CABLES AND CYCLE POWER The product and the cop y processor are not communicating. Chec k for a disconnected cab le. T ur n the product off , and then turn the product on. 30.00.02 SCANNER I/O FAILURE CHECK COPY CONNE CT CARD The high-speed-cop y connect card wa[...]

7 Prob lem solving 132 Understanding product messages 41.3 UNEXPECTED SIZE TRAY xx alternates with To change size t ouch Continue A tra y ( xx ) is loaded with paper that is longer or shor ter in the f eed direction than the size configured f or the tra y . T ouch Continue to ge t to TRAY xx SIZE= . Reconfigure the size in a tra y so the product wi[...]

7 Prob lem solving 133 Understanding product messages 52.x PRINTER ERROR alternates with To continue cycl e power A temporary pr inting error occurred. T ur n the product of f, then turn the product on. If this message persists, contact an HP-authorized ser vice or suppor t pro vider (see the introduce guide on the product CD , or www .hp .com/supp[...]

7 Prob lem solving 134 Understanding product messages 56.x PRINTER ERROR alternates with To continue cycl e power A temporary pr inting error occurred. T ur n the product of f, then turn the product on. If this message persists, contact an HP-authorized ser vice or suppor t pro vider (see the introduce guide on the product CD , or go to www .hp .co[...]

7 Prob lem solving 135 Understanding product messages 62.x PRINTER ERROR There is a problem with the product memory . The x value ref ers to the location of the prob lem: 0 = Internal memor y 1 to 4 = DIMM slots 1, 2, 3, or 4 Y ou might need to replace the specified DIMM. T o continue, t ouch Continue . If this message persists, contact an HP-autho[...]

7 Prob lem solving 136 Understanding product messages 68.x PERMANENT STORAGE FULL alternates with Continue The product NVRAM is full. Some settings sa ved in the NVRAM might ha ve been reset to the f actor y def aults. Printing can continue, b ut there might be some une xpected functions because an error occurred in permanent storage. T ouching Con[...]

7 Prob lem solving 137 Understanding product messages 81 SERVICE (xxx) This message is used when errors occur while test ing the product at the manuf actur ing site . Message Explanation or recommended action[...]

7 Prob lem solving 138 Correcting output quality prob lems Correcting output quality pr oblems The first step in correcting output quality prob lems is to determine if the im age defect is present when cop ying and printing, or only when cop ying. If the image defect is present only when cop ying, see “ Cleaning the ADF deliv er y system ” on p[...]

7 Prob lem solving 139 Correcting output quality prob lems Image defect tab le See “ Gray backg round ” on page 141 See “ T oner smear ” on page 141 See “ Loose toner ” on page 141 See “ Repeating def ects ” on page 142 See “ Misf ormed characters ” on page 142 See “ Page sk ew ” on page 142 See “ Curl or wave ” on page [...]

7 Prob lem solving 140 Correcting output quality prob lems Light print or fade z The print car tridge might be lo w . Replace the print car tridge. z Maintenance might be due. Chec k this by printing a cop y of the supplies status page (see “ Supplies status page ” on page 171 ). If maintenance is due, order and install the printer maintenance [...]

7 Prob lem solving 141 Correcting output quality prob lems z Maintenance might be due. Chec k this by printing a cop y of the supplies status page (see “ Supplies status page ” on page 171 ). If maintenance is due, order and install the printer maintenance kit. (See the introduce guide on the product CD , or go to www .hp.com/support/lj9000 .) [...]

7 Prob lem solving 142 Correcting output quality prob lems z If paper is hea vy or rough, try using a high fuser mode so that toner fuses mor e completely onto the paper . At the control panel, use CONFIGURE FUSER MODE MENU in the Paper handling menu (see “ P aper handling menu ” on page 189 ). z If y ou hav e obser v ed a rougher texture on on[...]

7 Prob lem solving 143 Correcting output quality prob lems z Make sure t hat paper is loaded correctly , all adjustments ha ve been made, and the paper is under the corner tabs (see “ Orienting media ” on page 47 ). z T ur n o v er the stac k of paper in the tra y . Also , tr y rotating the paper 180 ° . z Make sure t hat paper type and qualit[...]

7 Prob lem solving 144 Correcting output quality prob lems Preventing wrinkles on en velopes If env elopes are wrinkled when pr inted, first e nsure that you ar e using suppor ted types of en velopes . Then, use the follo wing procedure to mov e the fuser le vers t o the higher position while printing the env elopes. T o prevent wrinkles on en velo[...]

7 Prob lem solving 145 Correcting output quality prob lems Detecting pr oduct prob lems T roub leshooting chec klist z Print job on custom paper does not fit correctly z Problems with the stapler/stac ker z Problems with the multifunction finisher Note For more inf or mation about the HP output de vices, see the use guide that came with the de vice[...]

7 Prob lem solving 146 Correcting output quality prob lems Determining pr oduct prob lems Situation/Message Solution A product cov er is open. Fir mly close the product doors (left, front, and right). Correct siz e of paper is not loaded. Check p aper tra ys to be sure the correct siz es are loaded as configured. Also , check that guides are set co[...]

7 Prob lem solving 147 Correcting output quality prob lems Product is turned on, but internal f ans are not r unning. Make sure the line v oltage is correct f or the product pow er configuration. (See the plate ne xt to the po wer receptacle on the bac k of your product fo r v oltage requirements.) If you are using a power st rip and its voltage is[...]

7 Prob lem solving 148 Correcting output quality prob lems The system has f ound too man y addresses to displa y . Refine your search. T ype in additional information so the product can search t he list of addresses. The e-mail addressing inf ormation was rejected because the address was inc orrect or incomplete. The job has f ailed. Correct the e-[...]

7 Prob lem solving 149 Correcting output quality prob lems Software, computer , and product interface pr oblems Situation Solution A page f ails to pr int. Set PRINT PS ERRORS=ON , and then send the job again to print a PS error page. If this does not identify the prob lem, try tur ning off Re source Sa ving and I/O Buffering or tr y installing mor[...]

7 Prob lem solving 150 Correcting output quality prob lems A uto setup did not automatically set up the product. z Set up the product man ually b y selecting Configure . z Select an alternate PPD (See “ Selecting an alternate PPD ” on page 164 ). z The PPD might hav e been renamed. If so , select the renamed PPD (See “ Selecting an alternate [...]

7 Prob lem solving 151 Correcting output quality prob lems Connection cannot be estab lished or seems to tak e longer than usual. z Use a de vice that is IRD A-compliant; look f or an IRD A symbol on the device , or see the computer user guide f or IRD A specifications . z Make sur e that the operating system on your computer includes a FIR driver [...]

7 Prob lem solving 152 Correcting output quality prob lems Data is missing, but there are no product messages. z Check y our software application to be sure the pr int file contains no errors . z Check your cab le to make sure it is securely connect ed to both the product and the computer . z Y our parallel cable might be def ective. Use a high-qua[...]

7 Prob lem solving 153 Correcting output quality prob lems Driver might not be set up to print on both sides of the paper . M ak e sure that the option to print on both sides of the paper is proper ly configured in the driver . Duple x printing accessor y jams. Make sure that y ou are using the suppor ted paper weights and siz es. (See the introduc[...]

7 Prob lem solving 154 Correcting output quality prob lems General operation problems . F or general paper oper ation inf or mation, see “ Printing ” on page 46 . General repeated stapler jam problems . z Check to see that the job to be stapled is less than five mm (.08 inch) thick. z Stapler might ha v e some trapped staple wires that are obst[...]

7 Prob lem solving 155 Correcting output quality prob lems Job prints in Courier (the product def ault f ont) instead of the f ont you requested. z The requested typef ace is not av ailable in the product or is not present on the disk. Use a f ont do wnload utility to download the required f ont. z F onts downloaded to memory are lost when the prod[...]

7 Prob lem solving 156 Correcting output quality prob lems Job was not stapled. Jobs sent to the stapler might not be stapled f or one or more of the following reasons: z One-page jobs will not be stapled. z The stapler is out of staples and AUTO CONTINUE is set to ON . z The wrong size or t ype of paper was used f or the job . z More than 50 pages[...]

7 Prob lem solving 157 Correcting output quality prob lems LOAD TRAY x [TYPE] [SIZE] paper size message Load the requested paper siz e, or touch C ontin ue to print on a size already loaded. The product has a job in the b uffer and is w aiting to pr int on the correct paper siz e. Set the paper type in the control panel (See “ Control panel menus[...]

7 Prob lem solving 158 Correcting output quality prob lems P aper size adjustment and installation. See the introduce guide on the product CD , or go to www .hp .com/suppor t/lj9000 . Product does not recognize the duple x printing accessor y . z Print a configur ation page to ensur e that the duple x printing accessor y is installed properly (See [...]

7 Prob lem solving 159 Correcting output quality prob lems Product dra ws paper from the wrong tra y . z Be sure your prog ram is selecting the correct paper siz e or type. z Make sur e that the driver f or your prog ram is correctly installed, configured, and capable of requesting the required paper size and type. z The size of paper requested is [...]

7 Prob lem solving 160 Correcting output quality prob lems Product is usually slo w to respond. z Product speed is highly dependent on how y our software application is set up , which driver y ou are using, and how much tr affic is on the network. See the st ar t guide f or configuration inf or mation. z Y ou might need to add more memor y (See “[...]

7 Prob lem solving 161 Correcting output quality prob lems Printing stops in the middle of the job . z Check the contr ol panel display f or an error message. z If y ou are on a network, mak e sure the computer is correctly configured and t hat there is not a network problem (see your system administrator). z Check the line v oltage to mak e sure t[...]

7 Prob lem solving 162 Correcting output quality prob lems The Macintosh computer is not communicating with the product. z Make sur e the control panel displa ys READY . z Make sure the correct driv er is selected in the left half of the Chooser . Then make sure that the required product name is selected (highlighted) on the right half of the Choos[...]

7 Prob lem solving 163 Correcting output quality prob lems Cabling configurations[...]

7 Prob lem solving 164 Correcting output quality prob lems Selecting an alternate PPD This section, which only applies to Macintosh users, e xplains how to select an alternate PPD . T o select an alternate PPD 1 Open the Chooser from the Apple men u. 2 Click t he LaserWriter 8 icon. 3 If y ou are on a network with multiple z ones, select the zone i[...]

7 Prob lem solving 165 Correcting output quality prob lems Comm unicating with an optional HP Jetdirect print server If the product contains an optio nal HP Jetdirect inter nal print ser v er , and you cannot communicate with the printer o v er the network, v erify the operation of the print ser ver . Check the Jetdirect Configuration P age for the[...]

7 Prob lem solving 166 Correcting output quality prob lems 2 T ur n the product off and bac k on and chec k the print ser v er operation. If the print ser v er f ails to link, tr y a diff erent network cable .[...]

7 Prob lem solving 167 Checking the product configuration Chec king the pr oduct configuration F rom the control panel, you can print pages that give details about the product and its current configur ation. The followin g inf or mat ion pages are described here: z Menu map z Configuration page z Supplies status page z Usage page z PCL or PS font l[...]

7 Prob lem solving 168 Checking the product configuration Menu map T o see the current settings f or the menus and items av ailable in the control panel, print a control panel menu map: 1 T ouch Menu . 2 T ouch Infor mation . 3 T ouch Menu . 4 T ouch Print Menu Map . 5 T ouch OK . Many of t hese v alues can be ov err idden from the driv er or progr[...]

7 Prob lem solving 169 Checking the product configuration Configuration page Use the configuration page to view current pr oduct settings , to help troublesh oot printer problems , or to v erify installation o f optional accessories, such as memory (DIMMs), paper tra ys, and product languages . Note If an HP Jetdirect print server is installed, an [...]

7 Prob lem solving 170 Checking the product configuration 5 Security lists the status of the control panel loc k, control panel pass word, and disk drive . 6 P aper T ra ys and Options lists the siz e settings for all tr a ys and lists paper-handling a ccessories that are installed. Note Numbers in the sample pr intout match the numbers in the prod[...]

7 Prob lem solving 171 Checking the product configuration Supplies status page Use the supplies status page to obt a in inf o rmation about the toner car tridge installed in the pr odu ct, the amount of to ner left in the toner car tridge, and th e n u mber of page s and jobs that ha ve been proce ssed. The page also lets y ou know when yo u should[...]

7 Prob lem solving 172 Checking the product configuration Usage page Use the usage page to obtain inf or mation about the page sizes and n umber of pages printed, copied, and sent. The usage page contains the f ollowing inf or mation: 1 Pr oduct Nam e and Printer Name indicate the series of HP LaserJet printer in use. 2U s a g e T o t a l s indicat[...]

7 Prob lem solving 173 Checking the product configuration PCL or PS f ont list Use the f ont lists to see which f onts are currently installed in the product. (The f ont lists also show which f onts are residen t on a hard disk or flash DIMM.) The PS f ont list shows the PS f onts installed, and giv es a sample of those f onts. The f ollowing descr[...]

7 Prob lem solving 174 Checking the product configuration File directory page The file directory page contains the f ollowing inf or mation: 1 Disk I nformation indicates the disk model number , serial number , capacity , av ailable free space , and whether y ou might write to the disk. 2F i l e S i z e column indicates the size of each file under [...]

7 Prob lem solving 175 Checking the product configuration Jetdirect page The Jetdirect page contains the f ollowing inf orm ation: 1 HP Jetdirect Configuration indicates the product status, model number , hardware firmware v ersion, por t select, port configuration, auto negotiation, manuf acturing identification, and man ufactured date . 2 Netw or[...]

7 Prob lem solving 176 Checking the product configuration Event log page The first page of the e vent log contains the f ollowing inf or mation: 1 Current P age Count indicates the n umber of pages printed from the product. 2N u m b e r indicates the order in which the errors occurred. The last error to occur has the highest n umber . 3E r r o r in[...]

7 Prob lem solving 177 Printing a paper path test T o print an event log 1 T ouch Menu . 2 T ouch Confi gure Device . 3 Scroll to Diagnostics . 4 Scroll to Print Event Log and touch OK . Printing a paper path test The paper path test can be used t o verify that v ar ious paper paths are working properly or to troub leshoot prob lems with tra y conf[...]

A Specifications 178 Ov er view A Specifications Overview This section presents some of the product specifications.[...]

A Specifications 179 Ov er view P aper weight equivalence table Use this tab le to determine approximate equiv alent basis weight in weight specifications other than U .S. bond w eight. F or e xample, t o deter mine the equivalent of 20 lb U . S. bond weight pap er in U .S. cov er weight, locate the bond weight (in ro w two , first column) and scan[...]

A Specifications 180 Ov er view 39 100 55 67 82 91 148 4 21 0 7 5 87 28 79 71 5 7 43 110 60 74 90 100 163 47 119 65 80 97 108 176 53 134 74 90 110 122 199 58 146 80 98 120 133 216 U. S. B o nd W eight (lb) U. S. T ex t / Book W eight (lb) U.S. Co ver W eight (lb) U .S. Bristol W eight (lb) U. S. In d ex W eight (lb) U. S. T a g W eight (lb) Metric [...]

A Specifications 181 Ov er view Printing supplies Item P art number Description or use Print cartridge 30,000 pages C8543X Replacement HP maximum capacity , smar t print car tridge. HP LaserJet Monochr ome T ransparencies Letter (8.5 by 11 in), 50 sheets/bo x A4 (210 by 297 mm), 50 sheets/box 92296T 92296U Specifically engineered f or use with HP L[...]

A Specifications 182 Ov er view HP LaserJet P aper Letter (8.5 by 11 in), 500 sheets/ream, 10-ream car ton Letter (8.5 by 11 in), 3-hole, 500 sheets/ream, 10-ream car ton Legal (8.5 by 14 in), 500 sheets/ream, 10-ream car ton A4 (210 by 297 mm), 500 sheets/ream, 5-ream car ton T abloid (11 by 17 in), 500 sheets/ream, 5-ream car ton HPJ1124 HPJ113H [...]

A Specifications 183 Ov er view HP Office P aper Letter (8.5 by 11 in), 500 sheets/ream, 10-ream car ton Letter (8.5 by 11 in), 3-hole , 500 sheets/ream, 10-ream car ton Legal (8.5 by 14 in), 500 sheets/ream, 10-ream car ton A4 (210 by 297 mm), 500 sheets/ream, 5-ream car ton T abloid (11 by 17 in), 500 sheets/ream, 5-ream car ton HPC8511 HPC3HP HP[...]

A Specifications 184 Ov er view En velope margins The f ollowing tab le gives typical address margins f or a Commercial #10 or DL en velope. Note For the best print quality , position margins no closer than 15 mm (0.6 inches) from the edges of the en velope . T ype of address T op margin Left margin Return address 15 mm (0.6 inches) 15 mm (0.6 inch[...]

B Control panel men us 185 Ov er view B Contr ol panel men us Overview The control panel men u la yout rep resents an attempt to sho w the menus used by all end users while protecting the menus used by administrat ors. End users will typically use the first three menus of the list. Administrators and service t echnicians will use the other items , [...]

B Control panel men us 186 Ov er view This appendix includes: z Retriev e job menu shows jobs stored on the device . Jobs are listed by user and job name . See “ Job retention f eatures ” on page 69 f or inf ormation of how to store jobs . z Inf ormation menu lists printable menu map and other inf ormation pag es. z P aper handling menu allows [...]

B Control panel men us 187 Retriev e job menu Retrie ve job menu Note If there are no private , stored, quic k cop y , or proof-and-hold jobs on the product hard disk or RAM memor y , the message NO STORED JOB is display ed when the menu is selected. 1 The user is presented a list of user names . 2 The user selects a user name , and is then sho w n[...]

B Control panel men us 188 Inf ormation m en u Inf ormation menu T o pr int an inf or mation page , scroll to the inf or mation page y ou want and touch OK . . Item Explanation PRINT MENU MAP Generates a menu map that sho ws la yout and curr ent settings of the control menu items. The product will back up one screen to SET FRONT TO BACK when the pa[...]

B Control panel men us 189 P aper handling menu P aper handling menu When paper handling settings are correctly configured through the control panel, y ou can print by choosing the type and siz e of paper from the driv er or softw are application. F or more information, see “ Printing by type and size of paper ” on page 67 . Some items in this [...]

B Control panel men us 190 P aper handling menu FUSER MODES AUTO NORMAL LOW HIGH1 HIGH2 SPEED Configure the fuser mode associated wit h each paper type . The fuser mode can only be changed from this men u option in the control panel. AUTO : Utilizes the optim um mode f or that media type . NORMAL : Nor mal temperature , prints at 50 pages per minut[...]

B Control panel men us 191 Configure de vice menu Configure de vice menu This menu contains all administrativ e functions. Originals submenu Although y ou can gain access to each item using the touch screen gr aphical displa y , y ou can also select cop y ing and sending items through the product menus . Item V alues Explanation PAPER SIZE=AUTO AUT[...]

B Control panel men us 192 Configure de vice menu ORIENTATION= PORTRAIT PORTRAIT LANDSCAPE Indicates whether the orientation of the original is portrait (shor t edge top) or landscape (long edge top). PAGE CONTENT=MIX ED MI XED TEXT GRAPHICS Describes the type of image on the original. Choose gr aphics if the original consists of graphic images , o[...]

B Control panel men us 193 Configure de vice menu Copying submen u Item V alues Explanation SIDES=1 1 2 Indicates whether images should be printed on one side or both sides of the cop y . COLLATE=COLLATE CO LLATE UNCOLLATE Indicates whether copies should be collated or not collated. PAPER DESTINATIO N= FACE DOWN BIN FACE UP BIN FACE DOWN BIN BOOKLE[...]

B Control panel men us 194 Configure de vice menu STAPLES=NONE V alues vary depending on the output de vice attached If stapling is requested, indicates where the staple is placed and how man y staples are placed. If a stac ker is attached to the product, stapling is not an option. If a stapler/stac ker is attached, y ou can choose the f ollowing v[...]

B Control panel men us 195 Configure de vice menu Enhancement submenu Item V alues Explanation DENSITY=4 0-8 Specifies contrast and brightness of the image. 0 =lightest 8 =darkest SHARPNESS=3 0-6 Specifies the shar pness setting. 0 =minimum sharpness 6 =maximum sharpness BACKGROUND REMOVAL=2 0-8 Controls the amount of backg round material from the [...]

B Control panel men us 196 Configure de vice menu Sending submenu Item V alues Explanation SCAN PREFERENCE=COLOR COLOR BLACK AND WHITE Determines whether the document is scanned in color or b lack and white . FILE TYPE=PDF PDF TIFF MTIFF JPEG Specifies the file f or mat of the e-mail at tachment.[...]

B Control panel men us 197 Configure de vice menu Printing submenu Some items in this menu are a vailab le from a softw are application, or from the driv er (if the appropriate driv er is installed). Driver and progra m settings ov erride control panel settings. F or more inf or mation, see “ Using f eatures in the driver ” on page 63 . Item V [...]

B Control panel men us 198 Configure de vice menu PAPER DESTINATIO N= STANDARD OUTPUT BIN STANDARD OUTPUT FACE UP OPTIONAL BIN Allows the user to configure the output paper bin destination. Only installed bins will appear on the men u. DUPLEX=OFF OFF ON Set the v alue to ON to print on both sides (duple x) or OFF to print on one side (simple x) of [...]

B Control panel men us 199 Configure de vice menu COURIER FONT=REG ULAR REGULAR DARK Select the v ersion of Courier f ont to use: REGULAR : The inter nal Courier font a vailabl e on the HP LaserJet 4 Series printers. DARK : The inter nal Courier font a vailabl e on the HP LaserJet III Ser i es printers. Both f onts are not a vailab le at the same t[...]

B Control panel men us 200 Configure de vice menu FORM LENGTH ORIENTATION FONT SOURCE FONT NUMBER FONT PITCH=10.00 FONT POINT SIZE= 12.00 SYMBOL SET=PC-8 60 PORTRAIT INTERNAL 0-999 0.44 to 99. 99 4.00 to 999 .75 PC-8 Sets v er tical spacing fro m 5 to 128 lines for def ault paper size . Enter the v alue using the numeric k eypad. Allows the user to[...]

B Control panel men us 201 Configure de vice menu APPEND CR TO LF= NO YES NO Select YES to append a carriage return to each line feed encountered in backw ard-compatible PCL jobs (pure te xt, no job control). Some environments , such as UNIX, indicate a new line using only the line f eed control code . This option allows the user to append the requ[...]

B Control panel men us 202 Configure de vice menu Print quality submenu Some items in this menu are a ccessible from a software application, or from the driver (if t he appropriate driver is installed) . Driver and softw are application settings ov erride control panel settings . F or more inf or mation, see “ Using f eatures in the driver ” on[...]

B Control panel men us 203 Configure de vice menu RET=MEDIUM OFF LIGHT MEDIUM DARK Use product Resolution Enhancement technolog y (REt) setting to produce print with smooth angles, cur v es, and edge s. All print resolutions, including F astRes 1,200, benefit from REt. Note It is best to change the REt sett ing from the driver or software applicat [...]

B Control panel men us 204 Configure de vice menu CREATE CLEANING PAGE No v alue to select. T ouch Contin ue to print a cleaning page (f or cleaning excess toner from the paper path). In order f or the cleaning page to work properly , pr int the page on copier gr ade paper (not bond or rough paper). Follo w the instructions on the cleaning page . T[...]

B Control panel men us 205 Configure de vice menu System setup submenu Items in this men u aff ect the product function. Configure the product according to y our printing needs. Item V alues Explanation JOB STORAGE LIMIT= 32 1 to 100 Specifies the number of jobs that can be stored on the product hard-disk accessory . JOB HELD TIMEOUT = OFF OFF 1 HO[...]

B Control panel men us 206 Configure de vice menu PERSONALITY=AUTO AUT O PCL POSTSCRIPT Select the def ault product language (personality). P ossible values are determined b y which v alid languages are installed in the product. Normally you should not change the product language (the def ault is AUTO ). If you change it to a specific product langu[...]

B Control panel men us 207 Configure de vice menu CARTRIDGE LOW= CONTINUE CONTINUE STOP Determine how the product functions when toner is lo w . The CARTRIDGE LOW message first appears when the print car tridge is almost out of toner . (About 2,400 pages can still be printed at fiv e percent co ver age.) CONTINUE : The product continues to print wh[...]

B Control panel men us 208 Configure de vice menu RESET COPY TIMEOUT=60 SECONDS ANY Defines the amount of time until the cop y settings return to the def ault settings after an y control panel activity is completed. The administrator can set t he value . Item V alues Explanation RESET SEND TIMEOUT=60 SECON DS ANY Defines the amount of time bef ore [...]

B Control panel men us 209 Configure de vice menu AUTO JOB INTERRUPT=OFF OFF ON Allows a cop y job to automatically interrupt any currently printing network print job in between the n umber of full copies printed. When set to OFF , the cop y job waits until the network print job is completed. COPY JOB INTERRUPT=OFF OFF ON Allows a user to interrupt[...]

B Control panel men us 210 Configure de vice menu I/O submenu Items i n the I/O (input/output) menu aff ect the communication between t he product and the computer . Item V alues Explanation I/O TIMEOUT=15 5 to 300 Use this to select the I/O timeout period in seconds. ( I/O timeout refers to the time, measured in seconds , that the product w aits b[...]

B Control panel men us 211 Configure de vice menu P arallel input submenu Item V alues Explanation HIGH SPEED YES NO Accepts f aster parallel comm unications used f or connections with newer computers. ADVANCED FUNCTIONS=ON ON OFF T ur n the bidirectional parallel communication on or off . The def ault is set f or a bidirectional parallel port (IEE[...]

B Control panel men us 212 Configure de vice menu EIO submenu The EIO (enhanced input/output) submen u appears only when an EIO de vice is installed in an EIO slot on the product (such as an HP Jetdirect print ser v er). The items in the men u depend on the par ticular a ccessor y product installed. If the product contains an HP Jetdirect pr int se[...]

B Control panel men us 213 Configure de vice menu or browsing t he embedded W eb ser v er). Item Options V alues Explanation TCP/IP ENABLE CONFIG METHOD MANUAL SETTINGS ON OFF BOOTP DHCP MANUAL IP ADDRESS n.n.n.n SUBNET MASK m.m.m.m SYSLOG SERVER n.n.n.n DEFAULT GATEWAY n.n.n.n IDLE TIMEOUT xx Selects whether the TCP/IP proto col is enabled ( ON ) [...]

B Control panel men us 214 Configure de vice menu IPX/SPX ENA BLE FRAME TYPE SOURCE ROUTING ON OFF AUTO EN_8023 EN_II EN_8022 EN_SNAP TR_8022 TR_SNAP AUTO OFF ALL ROUTES SINGLE ROUTE Selects whether the IPX/SPX protocol stac k is enabled ( ON ) or disable d ( OFF ). Selects the frame type setting f or your network AUTO (defau lt) automatically sets[...]

B Control panel men us 215 Configure de vice menu LINK SPEED AUTO 10T HALF 10T FULL 100TX HALF 100TX FULL F or an Ethernet network only , sets the network link speed and communication mode of the HP Jetdirect 10/100TX print ser v er . The default set ting is AUTO , where the product automatically configures itself t o match the network link speed ([...]

B Control panel men us 216 Configure de vice menu Resets submenu Note Use this menu with caution. Y ou can lose b uff ered page data or product configur ation settings when you select t hese items. Reset t he product only under the f ollowing circumstances: z Y ou want to restore the product def ault settings. z Communication between the product an[...]

B Control panel men us 217 Configure de vice menu POWERSAVE This item allows the user to turn POW ERSAVE ON and OFF . If POWERSAVE is OF F , the product will ne ver enter P owerSa ve mode and no asterisk will appear ne xt to an y item when the user enters the POWERSAVE TIME menu item. The def ault value f or POWERSAVE is ON. LOCK CARRIAGE This item[...]

C Product memory and expansion 218 Ov er view C Pr oduct memor y and e xpansion Overview This appendix includes: z Determining memor y requirements z Installing memory z Checking memory installation z Saving resources (permanent resources) z Installing EI O cards/mass stor age The product has two DIMM slots f or upgrading: z more product memory . D[...]

C Product memory and expansion 219 Determining memor y requirements Determining memory requirements The amount of memory you need depends on the types of documents you print. Y our print engine can print most text and graphics at 1,200 dpi F astRes without additional memor y . Add memor y to yo ur product if y ou: z commonly print complex gr aphics[...]

C Product memory and expansion 220 Installing memory Installing memory Use this procedure to install addit ional memory . Before y ou begin, print the configuration (touch Men u , touch Inf ormation , touch Print Configuration , touch OK ) t o find out how m uch memor y is installed in the product bef ore adding more memor y . The tabl e lists the [...]

C Product memory and expansion 221 Installing memory CA UTION Static electricity can damage DIMMs. When handling DIMMs , either wear an antistatic wrist strap or frequent ly touch the surf ace of the DIMM antistat ic package , then touch bare metal on the product . T o install DIMMs 1 If y ou hav e not already done so , print the configuration to f[...]

C Product memory and expansion 222 Installing memory 4 Grasp the scre ws and pull the formatter board out of the prod uct. Place it on a flat, non-conductiv e surf ace. 5 Remov e the DIMM from the antistatic pac kage. Hold t he DIMM with fingers against the side edges and thumbs against the bac k edge. Align the notches on the DIMM with the DIMM sl[...]

C Product memory and expansion 223 Installing memory 7 Slide the f or matter board bac k into the product and tighten the tw o screws . 8 Plug in the pow er cord and connect all cab les. T ur n the pr oduct on. 8 7[...]

C Product memory and expansion 224 Checking memory installation Chec king memory installation F ollow this procedure to v erify that DIMMs are installed correctly: 1 Check that the product control panel displa ys R EADY when the product is turned on. If an error message appears, a DIMM might hav e been incorrectly installed. 2 Print the configurati[...]

C Product memory and expansion 225 Saving resources (permanent resources) Sa ving resour ces (permanent resour ces) Utilities or jobs that y ou downloaded to the product sometimes in clude resources (f or e xample, font s, macros , or patter ns). Resources that are internally marked as permanent remain in the product memor y until you tu r n the pr[...]

C Product memory and expansion 226 Installing EI O cards/mass stor age Installing EIO car ds/mass storage Hewlett-P ackar d constantly introduces ne w software tools f or use with y our product and accessories. These tools are av ailable from the Internet free of charge. (See the introduce guide on the product CD , or go to www .hp.com/support/lj90[...]

D Printer commands 227 Ov er view D Printer commands Overview Most softw are applications do not require you to enter printer commands. See yo ur computer and software documenta tion to find the method f or enter ing printer commands, if ne eded. This appendix includes: z Understanding PCL 5e printer command syntax z Selecting PCL 5e f onts z Commo[...]

D Printer commands 228 Ov er view PCL 5e PCL 5e printer commands tell the product which tasks to perf or m or which f onts to use. This appendix pro vides a quick ref erence f or users f amiliar with PCL 5e command structure . Note Unless PCL 5e backw ard compatibility is required, HP recommends that PCL 6 dr iv ers be used to tak e full advantage [...]

D Printer commands 229 Understanding PCL 5e printer command syntax Understanding PCL 5e printer command syntax Bef ore using printer commands, compare these characters: Many printer commands use the lo wercase letter L (l) and the number one (1), or the uppercase letter O (O) and the number zero (0). These characters ma y not appear on y our screen[...]

D Printer commands 230 Understanding PCL 5e printer command syntax Combining escape sequences Escape sequences can be combined into one escape sequence string. There are three impor tant rules to f ollow when combining code: 1 The first two characters aft er the escape character (the par ameterized and gro up characters) must be t he same in all of[...]

D Printer commands 231 Selecting PCL 5e f onts Selecting PCL 5e f onts Print a PCL font list to view t he command f or each internal font (see “ PCL or PS font list ” on page 173 ). A sample section is shown belo w . Notice the two v ar iab le bo x es f or symbol set and point siz e. These va riables must be filled in, or the product will use d[...]

D Printer commands 232 Common PCL 5e printer commands Common PCL 5e printer commands Function Command Options (#) Job control commands Reset ?E n/a Number of copies Ec&l#X 1 to 32,000 2-sided/1-sided printing Ec&l#S 0 = simplex (1- sided) printing 1 = duple x (2-sided) with long-edge binding 2 = duple x (2-sided) with shor t-edge binding[...]

D Printer commands 233 Common PCL 5e printer commands P age control commands P aper source Ecl#H 0 = prints or ejects current page 1 = T ra y 2 2 = manual f eed, paper 3 = manual f eed, env elope 4 = T ra y 1 5 = T ra y 3 7 = auto select 20 = T ra y 4 22-69 = e xternal trays P aper size Ecl#A 1 = Ex ecutiv e 2 = Letter 3 = Legal 6 = 11 b y 17 17 = [...]

D Printer commands 234 Common PCL 5e printer commands P aper type Ec&n# 5WdBond = Bond 6WdPlain = Plain 6WdColor = Color 7WdLabels = Labels 9WdRecycled = Recycled 11WdLetterhead = Letterhead 10WdCardstock = Cardstoc k 11WdPrepunched = Prepunched 11WdPreprinted = Preprinted 13WdT ransparency = T ransparency #WdCustompaper type = Custom a Orienta[...]

D Printer commands 235 Common PCL 5e printer commands Displa y functions On EcY n/a Displa y functions Off EcZ n/a Language selection Enter PCL mode Ec%#A 0 = Use previous PCL cursor posit ion 1 = Use current HP-GL/2 pen position Enter HP-GL/2 mode Ec%#B 0 = Use pre vious HP-GL/2 pen position 1 = Use current PCL cursor position Font selection Symbo[...]

D Printer commands 236 Common PCL 5e printer commands Primar y stro ke Wt. b Ec(s#B 0 = medium (book or te xt) 1 = semi bold 3 = bold 4 = ext ra bold T ypeface b Ec(s#T Pr int a PCL fon t list to view the command f or each inter nal f ont (See “ Inf or mation menu ” on page 188 ). a. F or custom paper , replace “ Custompaper type ” with the[...]

E Regulatory information 237 Ov er view E Regulator y inf o rmation Overview This section provides inf or mation on HP progr ams that protect the environment. z Environmental product ste wardship program[...]

E Regulatory information 238 Environmental product ste wardship program En vir onmental product ste war dship program Pr otecting the en vironment Hewlett-P ackar d Company is committed to pro viding quality products in an environmentally sound manner . This product has been designed with se v eral attributes to minimize impacts on our en vironment[...]

E Regulatory information 239 Environmental product ste wardship program The product design reduces: Energy consumption (HP LaserJet 9000mfp only) Energ y usage drops significantly while in P o werSav e mode, which sa ves natur al resources and sav es money without aff ecting the high perf or mance of this product . This product qualifies f or E NER[...]

E Regulatory information 240 Environmental product ste wardship program This HP LaserJet pr oduct also contributes t o protecting the en vir onment in the follo wing ways: Plastics Plastic par ts o ver 25 grams are marked according to international standards that enhance the ability to identify plastics f or recycling pur poses at the end of the pr[...]

E Regulatory information 241 Environmental product ste wardship program Material restrictions This HP product contains mercury in the fluorescent lamp in the scanner/liquid cr ystal displa y that ma y require special handling at end-of-lif e. This product does not contain batteries. F or recycling inf or mation, you can contact www .hp.com/go/recyc[...]

E Regulatory information 242 Environmental product ste wardship program T o ensure long e vity of y our HP LaserJet pr oduct, HP pro vides the following: Extended warranty HP Suppor tP ack provides co ver age f or the HP hardware product and all HP-supplied int er nal components. The hardware main tenance cov ers a three-year period from date of th[...]

F Administr ation tasks 243 Ov er view F Administration tasks Overview This section presents some of the system administrator tasks.[...]

F Administr ation tasks 244 Embedded W eb access ser v er Embedded W e b access server The embedded W eb access ser v er allows you to displa y status inf or mation, change settings , and manage the product fr om your computer . The embedded W eb access ser v er requires a connection to the net work, which is provided through the pro duct HP Jetdir[...]

F Administr ation tasks 245 Configuring and verifying an IP address Configuring and verifying an IP address TCP/IP addresses can be assigned and configured on an HP Jetdirect print ser v er using sev eral options: z HP W eb JetAdmin z HP JetAdmin f or Windows z embedded W eb ser v er TCP/IP assignment The system administrator or primary user is res[...]

F Administr ation tasks 246 Configuring and verifying an IP address Changing an IP address Use the f ollowing procedures if you ha ve to change the pr oduct TCP/IP address f or any reason. HP W eb JetAdmin Open HP W eb JetAdmin. Enter the TCP/IP address in the Quic k De vice Search, and click Go . At the top menu bar , follow this procedure f or di[...]

F Administr ation tasks 247 Configuring and verifying an IP address Embedded W eb server The product has an embedded W eb ser v er that can be used to modify the TCP/I P parameters . T o use the embedded W eb ser v er , the HP Jetdirect print ser v er must have an IP address already configured. On a network, this is done automatically during initia[...]

F Administr ation tasks 248 Digital sending configuration applet Digital sending configuration applet T o gain access to the embedded W eb ser v er digital sending configuration applet, f ollow these steps: 1 Open the embedded W eb ser v er . 2 Click the Settings tab . 3 Click Digital Sending . Note Y ou might be prompted to install a plug-in f or [...]

F Administr ation tasks 249 Digital sending configuration applet Preferences settings The Pref erences settings: z set def ault scanner settings:  def ault document siz e.  def ault document type: te xt, graphics, or both.  two-sided page . z set administrator contact inf or mation to allow notification of errors that require y our attenti[...]

F Administr ation tasks 250 Digital sending configuration applet Finding the IP address of the SMTP and LD AP servers T o configure digital sending, you must kno w the IP address of the SMTP se r v er on your network. The product uses the SMTP ser ver IP address to send e-mail messages to other computers. Y ou might also hav e access to an LD AP se[...]

F Administr ation tasks 251 Using control panel menus Using contr ol panel menus F or a complete list of control panel it ems and possib le values , see “ Control panel menus ” on page 185 . when addit ional accessories are installed, new men u items automatically appear . T o print a control panel men u map 1 T ouch Menu . 2 T ouch Infor matio[...]

F Administr ation tasks 252 HP Disk Management Utility HP Disk Management Utility The HP Disk Management Utility should be installed only on the computer of t he system administrator . The HP Disk Management Utility allo ws you to cont rol the hard disk and flash memory f eatures that are not f ound in the drivers . Bidirectional communication is r[...]

F Administr ation tasks 253 Software f or n etwor ks Software f or netw orks HP W eb JetAdmin software HP W eb JetAdmin is a bro wser-based management tool and should be installed only on the system administrator computer . HP W eb JetAdmin is a vailab le from the Internet at www .hp.com/ go/webjetadmin . Note For the latest list of supported host [...]

F Administr ation tasks 254 Diagnostics menu Diagnostics men u System administrators can use this menu to isolate par ts, and to troubleshoot jam and quality issues . Item V alues Explanation PRINT EVENT LOG Generates a localiz ed LIFO (last in, first out) list of the 50 most recent entries in the error log. The printed ev ent log shows error n umb[...]

255 Symbols .jpg f ormat for digital sending 32 .mtiff f or mat f or digital sending 32 .pdf file f or mat f or digital sending 32 .tif file f or mat f or digital sending 32 ? in messages 117 on control panel 23, 117 Numbers 10/100Base-TX ser v ers 165 10Base2 connection 12 10Base-T connection 12 1200 dpi setting 202 300 dpi setting 202 3000-sheet [...]

256 bins clearing jams 103 description and illustration 42 full messages 118 jam locations 96 locating 56 printing paper path test 177 selecting 43, 56 specifications 11 troubleshoo ting 157 blac k dots, troubleshooting 93, 140 blank pages adding 65 troubleshoo ting 150 bleeds , pr in ting 62 blinking contr ol panel lights 28 booklet bin 42 printin[...]

257 clearing jams. See jams maintenance messages 216 staple jams. See staple jams client software 14 clipped margins, troub leshooting 149 coated paper , HP LaserJet Soft Gloss 181 collation f eatures 63 commands common 232 escape sequences 230 f ont list 231 job control 232 printer 227 syntax 229 Common Drivers Macintosh 14 Common Installer 14 com[...]

258 cop ying adjusting contr ast 44 adjusting density (contrast and brightness) 45 adjusting sharpness 45 altering the image 44 benefits and f eatures 10 books 40 description 36 reducing and enlarging 44 removing bac kground 44 selecting output location 43 using def ault settings 37 using the ADF 40 using the glass 40 using user-defined settings 38[...]

259 director y , file inf or mat ion on 174 printing 188 disk accessor y file director y , printing 174, 188 installing 226 job retention 205 messages 120, 121 not recognized 158 troubleshoo ting 152 write protected 121 Disk Image Utility 14 Disk Management Utility 13, 252 distributing toner 93 distribution list f or digital sending 34 DLC/LLC prot[...]

260 E EconoMode settings 203 edge-to-edge mode margin settings 202 ov err ide sett ings 198 edges not printing, troublesho oting 149 EIO cards buff er ov erflow messages 130 installing 226 slots 218 EIO disk capabilities 13 file director y , printing 174, 188 job retention 205 messages 120, 121 not recognized 158 troubleshoo ting 152 EIO e xpansion[...]

261 F ast Ether net 10/100TX 12 F ast InfraRed (FIR) Receiv er . See HP F ast InfraRed (FIR) Receiv er F astRes 202 f ax digital sending option 27 f ax-on-demand service 241 f eatures cop ying 36 digital sending 30 drivers 63 job retention 69 product 10 f eeding modes , tra ys 66, 68 f eeding prob lems in ADF 87 FIH (F oreign Interf ace Har ness) c[...]

262 G garbl ed pages, troub leshooting 153 glass cleaning 89 using f or cop ying 40 using f or digital sending 31 glossy paper , HP 181 graphics language, HP-GL/ 2 228, 235 gra y background, troub leshooting 141 Group but ton 34 group char acter in PCL commands 229 H hard disk capabilities 13 controlling with HP Disk Management Utility 252 specific[...]

263 I I/O b uff er ov erflow messages 130 I/O menu 210 IBM operating en vironment 15 illegal operations messages 121 image quality illustrations of def ects 138 maintaining with cleaning page 93 settings 202 image size sett ing def ault 197 increasing brightness of copies 23 size of copie s 23 indicator lights on control panel. See lights on contro[...]

264 Job Storage Options 69 jobs continuing interrupted 23 star ting 23 stopping 23 JPG option f or digital sending 32 K ke ypad on contr ol panel 22, 23 ke ys on control panel 22 kits, maintenance clearing messages 216 gauge 171 ordering 125 L labels fuser mode 190 loading 53 PCL commands 234 printing 60 landscape orientation driver settings 54 PCL[...]

265 loading media A4 47, 48 custom sized 49, 50 env elopes 53, 57 labels 53 letter 47, 48 messages 127 prepunched 51, 52 LocalT alk connection 12 lock ed menus 118 log of e v ents 176 long edge binding settings 198 loose toner , troubleshooting 141 low or out print car tridge 92 M Macintosh drivers 16 HP Disk Management Utility 252 HP LaserJet Util[...]

266 memor y allocating 225 controlling with HP Disk Management Utility 252 determining requirements 218, 219 DIMM errors 133, 135 e xpanding 218 installing 220 insufficient 129 messages 123 NVRAM errors 135 printing configuration page 169 upgrading 220 v erifying installation 224 Menu choice on control panel 23 menu map 168, 188, 251 menus Configur[...]

267 network administrator . See administr ator network operating en vironments 15 networks frame type par ameters 214 HP Jetdirect print ser v ers 165 software 253 troubleshoo ting 157 No back page 65 non-HP print car tridges 90 nonv olatile memor y errors 135 Nov e ll NetW are operating system 15 Source Routing parameters 214 number of copies PCL [...]

268 paper curl, troubleshooting 143 def ault image siz e setting 197 first page, diff erent 64 fuser modes 190 handling options 11 HP 181 letter , loading 47, 48 messages 127 PCL commands 233 prepunched, loading 51, 52 recycled 183, 240 reducing consumption 239 small, mode f or 203 sources, set tings 68 T ra y 1 settings 66 tra y settings 54 weight[...]

269 por ts parallel messages 130 troubleshoo ting 160 postcards, printing 61 P ostScript dr iv er 16 P ostScri pt error pages 149, 199 P ostScri pt f ont list, printing 173, 188 P ostScri pt jobs , troublesh ooting 149, 161 pow er , troubleshooting 146 Po w e r S a v e energ y usage 239 settings 205, 217 specifications 12 PPDs description 19 includ[...]

270 printing basic instructions 54 booklets 63 cleaning page 93 env elopes 56 e v ent log 177 inf or mat ion pages 167 menu map 168, 188 paper path test 177 private jobs 70 proof and hold jobs 77 QuickCo p y jobs 75 stored jobs 72 Printing menu 197 Printing Paper , HP 182 Printing Supplies Environmental Progr am 240 private jobs control panel setti[...]

271 repor ts configuration page 169 e v ent log 176 file director y 174 f ont lists 173 Jetdirect page 175 menu map 168 printing 167, 188 supplies status page 171 usage page 172 Reset but ton on control panel 22, 23 reset PCL command 232 Resets menu 216 resizing copies 23 Resolution Enhancement technolog y (REt) settings 203 resolution settings 202[...]

272 sizes , paper commands, PCL 233 messages 129, 132 selecting tra ys by 67, 68 setting tra ys for 54 ske wed pages, troub leshooting 142 slots DIMM 218, 220 EIO 218 Installed P ersonalities and Options 169 slow printing, troubleshoot ing 153, 160 small paper mode 203 smeared toner , troubleshooting 141 soft f onts defined 173 settings 200 Soft Gl[...]

273 stopping jobs 23 print jobs 81 storage de vices, installing 226 storage lif e for print car tridges 90 stored jobs control panel settings 187 creating 72 deleting 73 messages 129 printing 72 timeout settings 205 storing print car tr i dges 90 substituted f onts downloaded, troub leshooting 149, 160 troubleshoo ting Courier 155 troubleshoo ting [...]

274 T ra y 1 58, 59 A4 paper , loading 47 bad connection 118 clearing jams 97 custom media, loading 49 env elopes, loading 53 f eeding modes, setting 66 first page, differ ent paper f or 64 heavy paper , printing 61 jam locations 96 labels, loading 53 letter paper , loading 47 loading env elopes 57 manual f eed messages 157 manual f eed mode 66 mes[...]

275 upgrading EIO slots 218 firmware 12, 126 memor y 218, 220 usage page inf or mat ion on 172 printing 188 USB connection 12 Use diff erent paper f or first page 64 User Name, priv ate jobs 70 V v alue field in PCL commands 229 v ector gr aphics language 228, 235 v er tical line spacing settings 200 v er tical motion inde x 234 v er tical transf e[...]

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