HP (Hewlett-Packard) A620 Series manual

HP Photosmart A620 Series - Help[...]

Contents 1 HP Photosmart A62 0 series Help . ........................... ...................................... ..........................5 2 Get started How do I? ................. ............... ............. ............... ................ ............... ............... ........... ........... ...7 Find more information .................... .[...]

Get creative ............................................................ ...................................................... . ..........27 Draw on photos ............................................................................. ................................... .28 Add captions ..................... ............................. ........[...]

6 Maintenance Toolbox dialog box ............................................................................................................ ......53 Open the Toolbox ............................................... ..................................................... .......... 53 Use the Toolbox ..................................................[...]

4[...]

1 HP Photosmart A620 series Help Welcome to the HP Pho tosmart A620 series Hel p! For more information about the HP Photosmart prin ter, see: • “ Get started” on page 7 • “ Paper basics” on page 19 • “ Print without a compu ter” on page 21 • “ Print from a compute r” on page 39 • “ Maintenance ” on page 53 • “ Shop[...]

Chapter 1 6 HP Photosmart A620 series Help[...]

2 Get started This section provides introduct ory information about the HP Photosmart A620 series printer. This section cont ains the following t opics: • How do I? • Find more info rmation • The HP Photos mart at a glance • Control panel b uttons and ind icator lights • The touch screen and styl us • Printer menus How do I? Click any o[...]

Find more information Your new HP Phot osmart A620 series printer co mes with the foll owing document ation: Setup instructions : The setup instructions explain how to set up the printer, install the HP Photosmart software, and print a photo. Read this document first. This doc ument may be called Quick Start Guide or Setup Guide, depending on your [...]

The HP Photosma rt at a glance Figure 2-1 Fro nt and rear views Label Description 1 Input tray : Load paper here. Open the output tray first. The input tray opens automatically when you open the output tray. To close the input tray you must close the output tray first. 2 Input tray extension : Pull out to support paper. 3 Paper-width gu ide : Move [...]

Figure 2-2 In ternal battery compartment Label Description 1 Battery compartment cover : Open this cover on the bottom of the printer to insert the optio nal HP Photosmart Internal Battery. 2 Internal battery : The HP Pho tosmart Internal Battery. You must purchase the battery separately. 3 Internal battery compartment : Insert the optional HP Phot[...]

The touch screen and stylus This section descri bes how to use the touch screen and stylus to inte ract with t he printer. • Use the touch screen • Use the stylus Use the touch sc reen Use your fingers on th e touch screen for most operati ons, such as photo n avigation, printing, making selections in the printer menus, or touchin g the onscree[...]

Table 2-1 Printer statu s bar icons Printer status icon Description Ink level : Indicates the amount of ink estimated to be remaining in the print cart ridge. Estimated time remaining : Indicates estimated print time remaining in the print queue. Battery status : Indicates h ow much charge remains on the optional printer battery, if installed. Numb[...]

Related topics “ View estimat ed ink levels” on page 54 Use the stylus Use the stylus to draw on a phot o or to enter a caption for a photo through the touch screen keyboard. For mo re information, see “ Get creative” on page 27 . NOTE: If the printer is set to a language that does no t use the roman alphabe t, the printer displays the En g[...]

How to use the printer menus The printer menus conta in many features for prin ting photos, changin g print settings, and more. Label Description 1 Menu name : The name of the current menu. 2 Menu option : The options available in the curr ent menu. 3 Menu scroll arrows : Touch to scroll through menus or menu options. TIP: The printer menus contain[...]

The menus Specialty Printing Projects Some printer functions ma y be unavailable and graye d out in the printer menus when a selected specialty print ing project mode is turned on. • Panoramic photos : Tou ch to turn panoramic pri nting On or Off (d efault). To uch On to print all selected photos wi th a 3:1 aspect ratio; load 10 x 30 cm (4 x 12 [...]

• Security level : Select Low (default) or Hi gh . The Low setting do es not require users of other devices w ith Bluetooth wireless t echnology to enter the printer passkey. High requires users of othe r devices with Bl uetooth wirele ss technology to enter the prin ter passkey. • Reset Bluetooth options : Select to reset all ite ms in the Blu[...]

• Print quality : Touch to change the print quali ty. Choose between Best , Normal , or Fast Norm al print quality. • Paper type : Touch to chan ge the type of pa per on which to print. Choose between HP Advance d , HP Premium , Other, Plain , or Other, Photo . HP recommends using HP Advanced Photo Paper fo r best results. If you are p rinting [...]

Chapter 2 18 Get started[...]

3 Paper basics Learn how to choose t he right paper for your pri nt job and how t o load it into the in put tray for printing. • Choose the best pape r for the job • Load your p aper Choose the best paper for the job Use HP Advanced Photo Pap er. It is especially desi gned to work with the in ks in your printer to create beaut iful photos. Ot h[...]

To load pa per 1. Open the outpu t tray. The input tray opens automa tically. 2. Load up to 20 sheets of pho to paper with the print side or glossy side facing the front of the print er. If you are using tabbed paper, load the paper so tab feeds in last. When loading, sli de the paper to the left side of the input t ray and push the paper dow n fir[...]

4 Print without a computer This section contai ns the following topi cs: • Print from a PictBridge-cer tified camera or device • Print from a me mory card • Print from a Bluetoot h device • Print photos from an i Pod • Get creative • Enhance or edit you r photos Print from a PictBridge- certified camera or device This section describes [...]

• Print photos from a memory card • Save photos f rom a memory card to ano ther device • Remove a memory card Label Description 1 xD-Picture Card 2 Compact Flash I and II 3 Memory Stick 4 Secure Digital, MultiMediaCard (MMC) Supported memory c ards The HP Photosmart print er can read a variety of memory cards. These cards are manufactured by [...]

Memory card How to insert the memory card MultiMediaCard • Angled corner is on the right • Metal contacts face do wn Secure Dig ital • Angled corner is on the right • Metal contacts face do wn • If you are using a miniSD card, attach the adapter that came with the card before you insert the card into the printer Memory Stick • Angled co[...]

3. If you want several copies of the sa me photo, touch the Copies icon on the pho to, set the number of copies to be printed, and then to uch OK . 4. Touch the arrow keys to browse through p hotos and select other ph otos you want to print. To return to th e thumbnai l view, to uch . 5. When you fini sh selecting photos, pre ss the Print icon on t[...]

To cancel printi ng 1. Touch Cancel on the quick touch fram e when viewing a photo in 1-up view. If the current photo is not in the print queue ▲ Click Yes in the Cancel All Prin ting dialog bo x. If there is only one photo in the print queue ▲ The print is ca ncelled without displaying a di alog box. If the current photo is in the print queue [...]

Configure Blue tooth To access the full conf iguration optio ns for Bluetooth wireless technolog y, you need t o configure both t he printer and your comput er. The way you access the se settings depends on the Bl uetooth soft ware you use. This sect ion provides Blue tooth instruction s using the Widcom m software. In genera l, the default Bluetoo[...]

Print photos from an iPod If you have an iPod t hat can store phot os, you can connect your iPod to the printer and print the photos. Before you begin Check that the images you co py to the iPod are in JPEG form at. NOTE: iPods might not b e available in your cou ntry/region. To impor t photos to an iPod 1. Copy photos from a mem ory card to your i[...]

To access creativ e options 1. View a photo in 1-up view. 2. Touch Get Creati ve . 3. In the Get Creative Menu , touch the desired creat ive option. Use t he onscreen arrows to navigat e through all th e creative optio ns available. Draw on ph otos The Scribble creative opt ion lets you draw on t he current photo with t he stylus. You can change th[...]

for the text. The keyb oard is in the language set f or the printer, so long as th e language uses roman characters. For no n-roman lang uages, t he English keyboard is displaye d. To use the Caption cr eative option 1. Touch Get Creative when viewing a pho to in 1-up view. 2. Touch the Caption creative option. Use the onscreen arrows to na vigate [...]

To use the Frame s creative option 1. Touch Get Creati ve when viewin g a photo in 1-up view. 2. Touch the Fr ames creative option. Use the onscre en arrows to navigate to thi s option if it is not visible. 3. Touch the desired ca tegory to view the fra mes available in that category. Touch to return to the main Frames wind ow to select a differen [...]

Create a lbums The Albums creative opt ion lets you add pho tos to photo al bum books. Yo u can select from several categ ories, includin g: Seasonal, Kids, Ge neral, and Special . To use the Albums crea tive option 1. Touch Get Creative when viewing a pho to in 1-up view. 2. Touch the Albums creative option . Use the onscreen arrows to navi gate t[...]

Use Design Gallery The Design Gallery crea tive option lets you apply special effect s. You can modify t he effect by changing the settings available fo r that effect . To use the Design Galley creative o ption 1. Touch Get Creati ve when viewin g a photo in 1-up view. 2. Touch the Design Gallery creative opt ion. Use the onscreen arrows to navigat[...]

To print from a slide show 1. When the photo you w ant to print is displ ayed, touch anywhere on t he touch screen to pause the slide show. 2. Touch the Print icon t o print the photo. The slide show resumes aft er printing. Specialty printing projects This section discusses se veral specialty print ing projects , speci al printing modes you can tu[...]

5. Touch the Print icon on the quick touch frame. The print ed sheet contain s 16 copies of a single pho to. 6. If you are finished printing in Photo Stickers mode, touch Yes at the prompt to exit Photo Stickers mode. Passport photos To use Passport Photos mode 1. Touch the Menu icon on the quick to uch frame. 2. Touch Speci alty Printing Projects [...]

Enhance or edit your photos You can enhance or edit your p hotos in various ways, as e xplained in the f ollowing: • Use Photo Fix • Crop a pho to • Remove red-eye from you r photos • Adjust photo brightne ss • Change print quality • Delete a photo Use Phot o Fix Photo Fix automati cally enhances your photo s using HP Real Life Technolo[...]

Remove red-eye fr om your photos The printer pr ovides a way to reduce red-eye that ca n occur in phot os taken wit h a flash. To remove re d-eye 1. Touch Edit Photo when view ing a photo with re d-eye in 1-up view. 2. Touch Remo ve Red-Eye . The Red-eye icon flashes and then d isplays continuously af ter red-eye removal. A message is disp layed If[...]

Delete a photo You can delete a photo or video clip from a me mory card or storage device usin g the printer. To delete a photo 1. View the ph oto or video cl ip in 1-up vi ew. 2. Touch Edit and touch Dele te . Follow the prompt s on the touch screen. If you delete a photo used in an album, a me ssage appears alerting yo u that deleting the photo a[...]

Chapter 4 38 Print without a computer[...]

5 Print from a computer This section describes how to pri nt photos when the HP Pho tosmart A620 series p rinter is connected to a computer, an d you want to print an ima ge from an imaging appl ication such as Photos mart Essen tial. This section contai ns the following topi cs: • Printer software • Transfer photos to a comp uter • Enhance y[...]

What's This? help Use What's Thi s? help to learn more about the avai lable print ing options. To use What's Thi s? help 1. Move the cursor over the feat ure that you want t o learn more about. 2. Click the right mouse button. The What's This box is displayed. 3. Move the curso r over the W hat's Th is? box, and then click [...]

printer must be connected to your computer with an a ppropriate USB cable. In addition you must have install ed the HP Photosma rt software. You n eed to transfer the p hotos to your computer to use them in image editing software, in cluding the HP Photosmart software tha t came with th e printer. To transfer pho tos to a computer 1. Connect the pr[...]

NOTE: You can also use Window s Explorer to copy files from th e computer to the memory card. Delete photos and other files from a memory card Follow these steps to d elete photos and oth er files from a memory card. To delete photos or fi les from a memory card 1. Make sure the printe r is connected to the com puter. 2. Insert a memory card th at [...]

To change the HP Real Life technologi es setting 1. Open the Printer Prop erties dialog box. Fo r more information, see “ Printer Properties dialog box” on page 3 9 . 2. Click the Features tab. 3. In the HP Real L ife technologies Photo fix drop -down list, select the appropria te setting for the ph oto you are printi ng. Maximum dpi Use maximu[...]

Change the prin t quality Choose the prin t quality and speed to optimize your photo printi ng. To select a print qual ity and speed 1. Open the Printer Prop erties dialog box. For more in formation, see “ Printer Properties dialog box” on p age 39 . 2. Click the Features tab. 3. In the Paper Type drop -down list, select the type of paper that [...]

Change the pape r size Use the Printer Properties di alog box instead of the software appl ication's Page Set up dialog box to sele ct a paper size. Some softw are applications d o not list all the paper sizes the printer supp orts. To select a paper s ize 1. Open the Printer Prop erties dialog box. Fo r more information, see “ Printer Prope[...]

3. You can adjust the f ollowing sett ings: • Adjust the Brightness , Saturation , and Color Tone to af fect how overall colors are printed. • Adjust the Cyan , Magenta , Yellow , and Black sliders to specif y the level of each color that is use d in printing. NOTE: When you adjust color setting s, the changes are refl ected in the Preview box.[...]

Print preview You can preview a docum ent on the compu ter before printin g it. If the p rint preview does not look the way you wa nt it to, close the preview window and make the necessary adjustments t o the document or to t he print settings. F or more information on ch anging the print settings, see “ Chang e the print sett ings for the print [...]

Print NOTE: If your softw are program includes a ph oto printing fe ature, follow the instructions that ar e provided with the sof tware program. Ot herwise, foll ow these inst ructi ons. 1. Open the photo in a softwa re program that allo ws editing, such as HP Phot osmart software. 2. Open the Prin t Properti es dialog b ox. For more in formation,[...]

Print photos with a borde r Guidelines • To learn how to use the p hoto printing fe atures, see the “ photo enhancing” on page 42 page . • Verify the photo pa per you are using is not rippl ed or curled. • Do not exceed the pap er tray capacity when loading m edia. For more i nformation, see “ Printer spe cifications” on pa ge 81 . Pr[...]

Print postcards Guidelin es • Use only cards and sm all media that m eet the printer p aper-size specificati ons. For more information, se e “ Printer sp ecifications” on page 81 . • Do not exce ed the paper tray c apacity when l oading media. Fo r more informatio n, see “ Printer specifications” o n page 81 . Prepare to print 1. Verify[...]

Print panoramic photos For true panoramic pri nting, you must have taken a pa noramic photo. Also, use HP panorama paper 10 x 30 cm (4 x 12 inch ). To create a panorami c print from a non-pano ramic photo, see t he panorama photo s section of “ Specialty pri nting projects” on page 33 . Guidelines • To learn how to u se the photo printi ng fe[...]

Print on inde x cards and other small media Guidelin es • Use only cards and sm all media that me et the printer pape r-size specifications. • Do not exce ed the paper tray c apacity when l oading media. Fo r more informatio n, see “ Printer specifications” o n page 81 . • Print quality decrea ses when printing on pl ain paper such as in [...]

6 Maintenance This section cont ains basic maintenance proc edures that can help keep your printer performing well and producing top-quali ty photos. • Toolbox dialog b ox • Align the print cartridge • Clean the p rint cartridge automatically • View estimated in k levels • Insert or replace the print cartridge • Remove ink from you r sk[...]

you need to alig n the print cartridge m anually include docume nts that pri nt at an angl e, colors not printing satisfactorily, or poor print qu ality. To align the print cartr idge from the printer 1. Load a sheet of HP Advanced Photo Paper in th e input tray. 2. Touch the Menu icon in the qui ck touch frame, and the n touch Cartridg e . 3. Touc[...]

NOTE: Ink from the cartri dges is used in the printing process in a number of dif ferent ways, including i n the initi alization process, which prepares t he device and cart ridges for printing, and in printhead servic ing, which keep s print nozzles cle ar and ink flow ing smoothly. In addition, some residua l ink is left in the cartridge after it[...]

To insert or repl ace a print cartridge 1. Make sure the powe r is on and you have remo ved the cardboard from i nside the printer. 2. Open the print cart ridge door of the printer. 3. Remove the brigh t pink tape from the cartridge. NOTE: Do not touch the cop per-colored contacts on the print cartri dge. 4. If you are repl acing a cartr idge, push[...]

To order HP papers and o ther supplies, go to w ww.hp.co m/buy/supplies . If prompted, choose your country/region, fol low the prompts to select your product, and th en click one of the shopping l inks on the page. Print a test page The information on a te st page can be helpfu l if you need to contact H P support. It also contains informat ion abo[...]

The HP Digital Imaging Monitor i con shows the stat us of the printer: The HP Digital Imaging Monitor icon has a gr een check mark when the printer is in an idle state. The HP Digital Imaging Monitor icon has an excl amation mark when there is an error. An error message also appear s. Click the error message or HP Digital Imaging Monitor icon to re[...]

7 Troubleshooting Before contacting HP support, read this section for troub leshooting tips or go t o the online support services at www.hp.com/support . Before you b egin , make sure: • All the cable conne ctions between th e printer and com puter are secure. • You are using the most recent version of the printe r software. TIP: HP recommends [...]

One or mo re system components d id not meet minim um system re quirements Cause: A component of the computer system does no t meet the minimum or recommended system re quirements. Solution: • A red circle on the System Requirements dialog box indicates which part of the system does not meet the mi nimum requirements for soft ware installa tion. [...]

• Try inserting a CD that you know autopla ys. If that CD doe s not autoplay, you may need to service the CD-ROM drive . • If other CDs work but the HP Photosm art CD does not work, you may have a damaged CD. You ca n download the printer software fro m www.hp.com/ support . A "There was an error writing to Dot4" message appea red Cau[...]

Printing and hardware issues • The printou t did not ap pear • The computer and printer lost communicati on • The Found Ne w Hardware Wizard did not recogni ze the printer w hen it was connected to the comput er • The New Hardware Wi zard did not appear when the pri nter and computer w ere connected with a USB cable • The HP Digita l Imag[...]

The computer and prin ter lost communication Cause: • The computer mi ght not be connecte d to the printer. • The printer might be turned off. • The printer might not be connected to a power source. • You might be using a USB hub or docking stati on that has mult iple devices connected to i t. Accessing anot her device can tempora rily brea[...]

The New Hardware Wi zard did not appear w hen the prin ter and computer were connected with a USB cable Cause: You may not be using the proper version o f Windows, or there may be something wron g with the USB ca ble or the USB cable connection. Solution: Make sure the computer’s operatin g system is the proper version of Windows and that the com[...]

A small red circle app eared on the HP Digita l Imaging Monitor icon in the Windows taskbar Cause: There is a conn ection or communicati on problem betw een the printe r and the computer. Solution: 1. Connect the print er directly to a USB port on th e computer. 2. Unplug the USB cable f rom the computer, then plug it in ag ain. 3. Disconnect all U[...]

Solution: From t he software applica tion's File menu, selec t Print , then click Propert ies and choose the desired print se ttings. The printer does not pr int borderless photos when printing wi thout a computer. Cause: The borderless printing optio n may be turned off . Solution: To turn on borderless printing, follow the se steps: 1. Touch[...]

To improve the system resour ces, close all open program s except Windows Explorer and Systray, then try printi ng again: To improve system resources 1. Press Ctrl+Alt+Delete . 2. Select all programs except Wind ows Explorer and Syst ray. Hold Ctrl or Shift to select multip le programs. 3. Click End Task . If a second message appea rs, click End Ta[...]

Solution: • Make sure you have select ed the correct orient ation on the Features tab of the Printer Properties dialog box. • Make sure you have selected t he correct paper size . For more informati on, see “ Change the pa per size” on p age 45 . Print quality is poor Cause: • You may have magnified the p hoto too much. • The print cart[...]

The printout does n ot appear as it shoul d Cause: The paper m ay be marked, scratched, or w rinkled, or the p aper may be dark in color or contain m etallic fibers. Solution: If the paper i s damaged, dark in color, or contains meta llic fibers, t he sensor may not detect pap er type and size accurat ely. Make sure the paper i s clear, free of scr[...]

• The passkey (PIN) that the device with Bl uetooth wireless te chnology is using for the printer may be incorrect. Make sure the correct passkey for the printer is entered in the device with Blueto oth wireless techno logy. • You may be too far from the printer. Move the devi ce with Bluetooth w ireless technology closer to the printe r. The m[...]

• The print carriag e has stalled • The printer is out of paper • There is a paper jam • The paper loa ded does not match th e paper size sel ected • The memory card has been inserte d upside down • The memory card is not insert ed properly • Insert only one memory card at a time • There was a problem with the me mory card • Commu[...]

3. Make sure the cartridge is compatible with the p rinter. 4. If this does no t work, replace the ca rtridge. The print carri age has stalled Solution: There is an obstruction bloc king the path of the print carriage or the cartridge servi ce station. Cont act HP supp ort for he lp, or go to the onli ne support services at www.hp.com/support . The[...]

The memory car d has been inserted upside down Solution: The memory card has been inserte d upside down. Remove the memory card and reinsert it w ith the gold contacts facin g down. The memory card is no t inserted properly Solution: The printer can dete ct the memory card but cannot read it. Push the memory card g ently into th e memory card sl ot[...]

Chapter 7 74 Troubleshooting[...]

8 Shop for ink supplies To find the print cartri dge reorder number, see the p rinted docume ntation that cam e with the HP Photosmart. You can also use th e software that came with t he HP Photosmart to find out the reord er number for the print ca rtridge. You can order p rint cartridges online from the HP Web site. Additionally, yo u can contact[...]

Chapter 8 76 Shop for ink supplies[...]

9 HP support and warranty This section contai ns the following topi cs: • Check the HP support Web sit e first • HP support b y phone • HP Warranty • Additional w arranty op tions Check the HP support Web site first Check the documentat ion that came wit h the printer. If you do not find the info rmation you need, check out the H P support [...]

Placing a call Call HP support while you ar e in front of the comput er and the HP Phot osmart. Be prepared to pro vide the followi ng information: • Device model num ber (located on the label on the fro nt of the device) • Device serial number (lo cated on the back or bot tom of the device ) • Messages that appe ar when the situat ion occurs[...]

HP Warranty Additional warranty options Extended servi ce plans are av ailable for th e printer at additi onal costs. Go to www.hp.com/support , select your cou ntry/region and languag e, then explor e the services and warranty area for inf ormation about the extended service plans. HP Warranty 79[...]

Chapter 9 80 HP support and warranty[...]

10 Specifications This section lists the minimu m system requirements for in stalling the HP Photosmart software, and provides selected pri nter specifications. • System requirem ents • Printer specificati ons System requirements Operating System Windows XP Home, XP Professional, x64 Edition, or Vista Processo r • Windows XP Home & XP Pro[...]

MPEG-1 Margins Top 0.0 mm (0.0 inches) ; Bottom 0.0 mm (0.0 inches) ; Left/right 0.0 mm (0.0 inches) Media Sizes Photo paper 10 x 15 cm (4 x 6 inches) , 13 x 18 cm (5 x 7 inches) Photo paper with tab 10 x 15 cm with 1.25 cm tab (4 x 6 inches with 0.5 inch tab) Index cards 10 x 15 cm (4 x 6 inche s) A6 cards 105 x 148 mm (4.1 x 5.8 inch es) L-size c[...]

11 Regulatory and environmental information The following reg ulatory and environ mental informa tion applies t o the HP Photosm art A620 series print ers. • Regulatory not ices • Environmental produ ct stewardship program Regulatory notices The following reg ulatory notices apply t o the HP Photosmart A6 20 series printers. • FCC statement ?[...]

FCC statement LED indica tor statement VCCI (Class B) compliance st atement for u sers in Japa n Chapter 11 84 Regulatory and environmental in formation[...]

Notice to users in Japan about powe r cord Notice to users in Korea European Union Regulatory Notice Environmental product stewardship program Hewlett-Pa ckard is committed to providing qu ality products in an environmental ly sound manner. Design for recycling ha s been incorporated into th is product. The number of materials has been kept to a mi[...]

For more information , visit HP’s Commitme nt to the Environment Web site at: www.hp .com/hpinfo /globalciti zenship/env ironment/ index.html This secti on contains the fo llowing topic s: • Paper use • Plastics • Material safety dat a sheets • Recycling program • HP inkjet suppli es recycling program • Energy consumption • Disposal[...]

Disposal of Waste Eq uipment by Users in Private Hous eholds in the European Union Environmental product stewardship p rogram 87[...]