HP (Hewlett-Packard) C6Z36UT#ABA manual

HP ProBook 4540s Notebook PC HP ProBook 4440s Notebook PC HP ProBook 4441s Notebook PC Maintenance and Service Guide[...]

© Copyright 2012, 2013 Hewlett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Core are trademarks or registered trademarks of Intel Corporation in the United States an d other countries. Microsoft and Windows are either trademarks or registered tradema[...]

Safety warning notice WARNING! To reduce the possibility of heat-related inju ries or of ove rheating th e computer, do not place the compu ter directly on your lap or o bstruct the computer air ven ts. Use the computer only on a hard, flat surface. Do n ot allow another hard surface, such as an adjoinin g optional printer, or a soft surface, such [...]

iv Safety warning no tice[...]

Table of contents 1 Product description ............ ......... ........... ......... ......... .......... .......... ........... ........ ............ ... ............. ........ ......... .. 1 2 External component id enti fication ...... ......... ........ ........... ........ ........ .......... ........ ........... ........ ... ........... ......[...]

4 Removal and replacement procedures ......... .......... ......... .............. .......... ......... ............. .......... ..... .............. 50 Preliminary replacement requiremen ts ............. ........... ............ ............... ............ ............. ............ .. ..... 50 Tools required .................. ......... ........[...]

5 Computer Setup (BIOS) and Advanced System Diagnostic s .. ............ ........... ......... .......... ......... ........ .... 120 Windows 7 – Computer Setup (BIOS) and Advanced System Diagnostics ........ .............. .............. . 120 Using C omputer Setup . .................. ............ ................... ................... .......[...]

DVD±RW and CD-RW SuperMulti DL Co mbo Drive specifications ...... ............ .............. .......... ....... 138 Blu-ra y Disc ROM wit h SuperMulti DVD ±R/RW DL Drive . .................... .................. ..................... .... 139 Specific ation informatio n in Device Manager .............. ............................ ..............[...]

1 Product description Category Description 4540s (UMA) 4540s (Disc) 4440s (UMA) 4440s/ 4441s (Disc) Product Name HP ProBook 4540s N otebook PC √√ HP ProBook 4440s N otebook PC √√ HP ProBook 4441s N otebook PC √ Processors Intel® Core™ i7 processor, Quad Core (6-MB L3 cache, 35W) Intel® Core i5 processors, Dual Core (3-MB L3 cache, 35W[...]

Category Description 4540s (UMA) 4540s (Disc) 4440s (UMA) 4440s/ 4441s (Disc) B970, 2.30-GHz processor √√√√ Intel Celeron process or (2-MB L3 cache, 35W) 1000M, 1.80-GHz processor √√√√ B840, 1.90-GHz processor √√√√ Chipset Mobile Intel HM76 chipset √√√√ Graphics Intel HD Graphics (UMA) √ √ AMD Radeon™ HD 7650M,[...]

Category Description 4540s (UMA) 4540s (Disc) 4440s (UMA) 4440s/ 4441s (Disc) Brazil ● 8192 (4096 × 2; dual channel) ● 4096 (2048 × 2; dual channel) ● 4096 (4096 × 1) ● 2048 (2048 × 1) √ Hard drives Supp orts 7-mm/9.5-mm, 2.5-in SATA hard drive s with HP 3D DriveGuard √√√√ Supports 12.7-mm. 2.5-inch hard drives w ith HP 3D Dri[...]

Category Description 4540s (UMA) 4540s (Disc) 4440s (UMA) 4440s/ 4441s (Disc) Ethernet Realtek RTL8151FH-CG 10 /100/1000 √√√√ S3/S4/S5 wake on LAN (AC mode only) √√√√ Ethernet cable not included √√√√ Wireless Integrated WLAN options by way of wireless module : Two WLAN antennas built into display assembly √√√√ Suppor[...]

Category Description 4540s (UMA) 4540s (Disc) 4440s (UMA) 4440s/ 4441s (Disc) RJ-45 (Ethernet, includes li nk and activity lights) √√√√ USB 3.0 (2) √√√√ USB 2.0 (2) √√√√ VGA (Dsub 15-pin) supporting 1600 × 1200 external resolution at 75 -GHz (ho t plug/unplug with auto-detect) √√√√ HDMI √√√√ Multi-pin AC por[...]

Category Description 4540s (UMA) 4540s (Disc) 4440s (UMA) 4440s/ 4441s (Disc) Novell™: SuSE Linux™ – SLED 11, 64-bit, SP2 (not available with WWAN) √√√√ FreeDOS √√√√ Preinstalled with Microsoft O ffice: Windows 7 Home Basic 64 with Microsoft Office 2010 Starter (not for Japan) √√√√ Windows 7 Home Basic 64 with Microsof[...]

Category Description 4540s (UMA) 4540s (Disc) 4440s (UMA) 4440s/ 4441s (Disc) Windows 8 Professional Digital Product Key 64-bit with Windows 7 Professional 32 Image and Office 2010 Home & Business √√ Windows 8 Professional Digital Product Key 64-bit with Windows 7 Professional 32 Image Digital Product Key and Office 2010 Home & Business[...]

Category Description 4540s (UMA) 4540s (Disc) 4440s (UMA) 4440s/ 4441s (Disc) DRDVD Windows 7 √√√√ DRDVD Windows 8 √√√√ Windows 8 Professional 64 √√√√ Web-only support: Windows XP Professional (Discrete graphic drive not supported) √√√√ Windows 7 Home Basic 32 √√√√ Windows 7 Home Premium 32 √√√√ Windo[...]

2 External component identification Display Component Description (1) WWAN antennas (2)* (select models only) Send and receiv e wireless sign als to communicate with wireless wide-area networks (WWAN ). (2) WLAN antennas (2)* Send and receive wireless signals to communica te with wireless local area networks ( WLAN). (3) Internal microphone(s) (1 o[...]

Component Description (6) Internal display switch Turns off the display or initiates Sleep if the display is closed while the power is on. NOTE: The display switch is not visi ble from the outside of the computer. *The antennas are not visible from the outsid e of the comput er. For optimal transmission, keep the areas immedia tely around the anten[...]

Display - SUSE Linux models Component Description (1) WLAN antennas (2)* Send and receive wirele ss signals to com municate with wireless local area networks (WLAN). (2) Internal microphones (1 or 2 depending on model) Record sound. (3) Webcam light (select models only) On: The webcam is in use. (4) Webcam (select models only) Record s video and ca[...]

Top TouchPad Component Description (1) TouchPad on/off button Turns the TouchPad on and off. (2) TouchPad zone Moves the pointer and selects or activate s items on the screen. (3) Left TouchPad button Functions like the left button on an e xternal mouse. (4) Right TouchPad button Functions like the right button on an external mouse. 12 Chapter 2 Ex[...]

Lights Components Description (1) Power light ● On: The computer is o n. ● Blinking: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation. Hibernation is an energy-saving mode that uses the least amount of power. (2) Cap s lock light On: Caps lock is on. (3) Web browser light ● On: The co mputer is on. ● Off: T[...]

Buttons, speakers, and fingerprin t reader (select models only) 14 Chapter 2 External component identification[...]

Component Description (1) Power button ● When the computer is off, p ress the button to turn on the computer. ● When the computer is on, press the b utton briefly to initiate Sleep/Suspend. ● When the computer is in the Sleep state, pr ess the button briefly to exit Sleep/Suspend. ● When the computer is in Hibernation, press the button brie[...]

Keys – Windows models Model 4540s Component Description (1) esc key Displays system information when pressed in combination with the fn key. (2) fn key Executes frequently used system functions when pressed in combination with a function key, the num lk key, the esc key, or other keys. (3) Windows 7 logo key Displays the Windows Start menu. Windo[...]

Model 4440s/4441s Component Description (1) esc key Displays system information when pressed in combination with the fn key. (2) fn key Executes frequently used system functions when pressed in combinat ion with a function key, the num lk key, the esc key, or other keys. (3) Windows 7 logo key Displays the Windows Start menu. Windows 8 logo key (4)[...]

Keys - SUSE Linux models NOTE: Refer to the illustration that most closely matches your computer. Component Description (1) fn key Executes frequently used system functions when pressed in combination with a function key. (2) Operating system logo key Displays the operating system menu. (3) Function keys Execute frequently us ed system functions wh[...]

Component Description (1) fn key Executes frequently used system functions when pressed in combination with a function key. (2) Operating system logo key Displays the operating system menu. (3) Function keys Execute frequently us ed system functions when pressed in combination wi th the fn key. (4) Operating system applications key Displays a sh o [...]

Front Component Description (1) Drive light ● Blinking white: The hard drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. (2) Media Card Reader Supports the following digital card formats: ● Memory Stick PRO ● Memory Stick PRO Duo (needs an adapter) ● MultiMediaCard (MMC) ● MultiMediaCardplus (MMC+[...]

Left Component Description (1) Security cable slot Attaches an opti onal security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not pr event the computer from be ing mishandled or stolen. (2) Power connector Connects an AC adapter. (3) AC adapter/battery light ● White: The computer is connected to e[...]

Right Component Description (1) USB 2.0 ports (2) Connect optional USB devices. (2) Optical drive (select model s only) Reads an optical disc. NOTE: On select models, the optical drive also writes to an optical disc. (3) Optical drive light (select models only) ● On: The optical drive is being accessed. ● Off: The optical drive is idle. (4) Opt[...]

Bottom Component Description (1) Battery and service door release latch es ● Releases the battery from the battery bay by sliding the release latches one time. ● When the battery has been removed from the battery bay, releases the service door from the computer by sliding the release latches a second time. (2) Battery ba y Holds the battery. (3[...]

3 Illustrated parts catalog Service tag and PCID label Service tag When ordering pa rts or requestin g information, provide the comput er serial numbe r and model description provided on the service tag. ● Product name (1) . This is the product name affix ed to the front of the computer. ● Serial number (s/n) (2) . This is an alphanumeric ident[...]

PCID label The PCID label p r ovides the i nformation required to properl y reset the notebook firm ware (BIOS) back to factory shipped specifications when re pla cing the system board. The label may have a different number of characters depending on the operating system on the computer. NOTE: Computer details may vary from images. Windows 8 mo del[...]

Computer major components Model 4540s Figure 3 -1 Model 4540s 26 Chapter 3 Illustrated parts catalo g[...]

Item Description Spare part number (1) Display panel 39.6-cm (15.6-inch) HD, anti-glare, without webcam 683481-00 1 39.6-cm (15.6-inch) HD, anti-glare, with webcam 683482-001 39.6-cm (15.6-inch) HD, anti-g lare, with webcam and WWAN 683483-001 (2) Keyboa rd (includes cable) NOTE: For a detailed list of available keybo ards, see Sequential part numb[...]

Item Description Spare part number ● Windows 8 Standard models with UMA graphics and an Intel Core i3 -3120M processor 712922-501 ● Windows 8 Professional models with UMA graphics and an Intel Core i3-3120M processor 712922-601 ● Non-Windows 8 models with UMA graphics and an Intel Core i3-3110M p rocessor 712921-001 ● Windows 8 Standard mod[...]

Item Description Spare part number Atheros 9485GN 802.11b/g/n 1x1 WiFi and 30 12 Bluetooth 4.0 Combo Adapter 655795-001 Broadcom 4313GN 802.11b/g/n 1x1 WiFi and 20 702 Bluetooth 4.0 Combo Adapter 657325-001 Intel Centrino Wireless-N 2230 670290-001 Intel Centrino Advanced-N 6235 670292-001 Ralink WLAN Ralink Ripple3 RT5390F_802.11 b/g/n 1x1 PCIe HM[...]

Item Description Spare part number 3130M, 2.6-GHz processor with 3-MB L3 cache (includes thermal grease) 713163-001 3120M, 2.5-GHz processor with 3-MB L3 cache (includes thermal grease) 700627-001 3110M, 2.3-GHz processor with 3-MB L3 cache (includes thermal grease) 682417-001 2370M, 2.4-GHz processor with 3-MB L3 cache (includes thermal grease) 67[...]

Model 4440s/4441s Figure 3 -2 Model 4440s/4441s Computer majo r components 31[...]

Item Description Spare part number (1) Display panel 35.6-cm (14.0-inch) , anti-glare, without webcam 683644-001 35.6-cm (14.0- inch), anti- glare, with webca m 683 645-001 35.6-cm (14.0-inch) , anti-glare, with webcam and WWAN 683646-001 35.6-cm (14.0-inch) , BrightView, without webcam 683647-001 35.6-cm (14.0-inch) , BrightView, with webcam 68364[...]

Item Description Spare part number ● Windows 8 Professional and 2-GB discrete graphics memory 683494-601 For use in models in which the proce s sor is soldered to the system b oard: ● Non-Windows 8 models with UMA graphics and an Intel Core i3-3120M p rocessor 712922-001 ● Windows 8 Standard models with UMA graphics and an Intel Core i3 -3120[...]

Item Description Spare part number (13) WLAN module Atheros 9485GN 802.11b/g/n 1x1 WiFi and 30 12 Bluetooth 4.0 Combo Adapter 655795-001 Broadcom 4313GN 802.11b/g/n 1x1 WiFi and 20 702 Bluetooth 4.0 Combo Adapter 657325-0 01 Intel Centrino Wireless-N 2230 670290-001 Intel Centrino Advanced-N 6235 670292-001 Ralink WLAN Ralink Ripple3 RT5390F_802.11[...]

Item Description Spare part number 3130M, 2.6-GHz processor with 3-MB L3 cache (includes thermal grease) 713163-001 3120M, 2.5-GHz processor with 3-MB L3 cache (includes thermal grease) 700627-001 3110M, 2.3-GHz processor with 3-MB L3 cache (includes thermal grease) 682417-001 2370M, 2.4-GHz processor with 3-MB L3 cache (includes thermal grease) 67[...]

Display components Item Description Spare part number (1) Display b ezel For use wi th 4540s models with a webcam 683478-001 For use wi th 4540s models without a webcam 683479-001 For use wi th 4440/4441s models with a w ebcam 683641-001 For use wi th 4440/4441s models without a webcam 683642-001 (2) Webcam module for use in all models 683508-001 M[...]

Plastics Kit Item Description Spare part number Plastics Kit for use in 4540s models 683501-001 Plastics Kit for use in 4440s/444 1s models 683662-001 (1) Optical drive protective insert (2) Secure Digital card protective insert Plastics Kit 37[...]

Cable Kit Item Description Spare part number Cable Kit for use in 454 0s models 683477-001 Cable Kit for use in 444 0s/4441s models 683640-001 (1) Battery connector cable (2) Power connector cable (3) Audio cable (4) USB connector and cable 38 Chapter 3 Illustrated parts catalo g[...]

Mass storage devices Description Spare part number (1) Hard drives 750-GB, 7200-rpm 633252-001 750-GB, 5400-rpm 634250-001 640-GB, 5400-rpm 669300-001 500-GB, 7200-rpm 634925-001 500-GB, 7200-rpm hard drive (locked; model 4440 s/4441s only) 718475-001 500-GB, 5400-rpm (4540s models only) 683802-001 500-GB, 5400-rpm (4440s/4441s models only) 669299-[...]

Miscellaneous parts Description Spare part nu mber AC adapt ers 65-W AC adapter 693711-001 65-W AC adapter for use in India and the People's Republic of China 693710-001 90-W AC adapter 693712-001 90-W AC adapter for use in India and the People's Republic of China 693713-001 Power cords: For use in Argentina 490371-D01 For use in Brazil 4[...]

Sequential part number listing CSR flag designations: A = Mandatory B = Optional C = Service technician re commended N = Non-user rep laceable Spare part number CSR flag Description 434594-001 A HP USB Optical Travel Mouse 490371-001 A Power cord for use in North America 490371-021 A Power cord for use in Europe, the Middle East, an d Africa 490371[...]

Spare part number CSR flag Description 652972-001 A 2-GB memory module (PC3-12800, 1600-MHz, DDR3) 653340-001 N Intel Cor e i3 processor, 2350M, 2.3-GHz processor, 3-MB L3 cache (includes thermal material) 655795-001 A Atheros 9485GN 802.11b/g/n 1x1 Wi Fi and 3012 Bluetooth 4.0 Combo Adapter 657325-001 A Broadcom 4313GN 802.11b/g/n 1x1 WiFi and 207[...]

Spare part number CSR flag Description 683486-001 N Fu nction board/power button board asse mbly for use in 4540s models (incl udes cable) 683487-001 N H ard drive extension board for use in 4540s models 683488-001 N H ard Drive Hardware Kit (includes hard dr ive bracket and screws) 683489-001 N H eat sink for use in computer s with discrete graphi[...]

Spare part number CSR flag Description 683491-DH1 A Keyboard for use in 4540s models wi thout Windows 8 in the N etherlands 683491-FL1 A Keyboard for use in 4540s models without Wind ows 8 in the Czech Republic and Slovakia 683491-FP1 A Keyboard for use in 4540s models without Windows 8 — Arabic 683493-001 N System boa rd for use in models in whi[...]

Spare part number CSR flag Description 683508-001 N Webcam module 683639-001 N Base enclosur e for use with 4440s/4441s models 683640-001 N C able Kit for use in 4440s/4441s models (see Cable Kit on page 38 for more Cable Kit spare p art information) 683641-001 N D isplay bezel for use with H P ProBook 4440s/4441s models with a webcam 683642-001 N [...]

Spare part number CSR flag Description 683667-001 N To p cover for use in 4440s/4441s models without a fing erprint reader (includes touchpad) 683802-001 A 500-GB, 5400-rpm hard drive (4540s models only) 687696-001 N H eat shield for use in 4540s models 690019-001 A Atheros AR9565 802.11bgn 1x1 WiFi + BT4.0 combo Ad apter 690020-001 A Ralink RT3290[...]

Spare part number CSR flag Description 702237-261 A Keyboard for use in 4540s m odels with Windows 8 in Bulgaria 702237-271 A Keyboard for use in 4540s m odels with Windows 8 in Romania 702237-281 A Keyboard for use in 4540s m odels with Windows 8 in Thailand 702237-291 A Keyboard for use in 4540s m odels with Windows 8 in Japan 702237-A41 A Keyboa[...]

Spare part number CSR flag Description 712921-001 N System boa rd for use in non-Windows 8 model s with UMA graphics and a soldered on Intel Core i3-3110M processor 712921-501 N System boa rd for use in Windows 8 Standard models with UMA graphics and a soldered on Intel Core i3-3110M processor 712921-601 N System boa rd for use in Windows 8 Profes [...]

Spare part number CSR flag Description 718659-601 N System boa rd for use in Windows 8 Profes sional models with UMA graphics and a soldered on Intel Core i3-3120M processor for use only in Brazil 731549-001 N D isplay Cable Kit for use in 4440s/4441 s models Sequential part number li sting 49[...]

4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to comple te the removal and re placement procedures: ● Flat-bla ded screw driver ● Phillips P0 and P1 screwdrivers ● Torx T8 screwdr iver Service considerations The following sectio ns include some of the cons iderations[...]

Cables and connectors CAUTION: When servicing the computer, be sure that c ables are placed in their prop er locations during the reassembly p rocess. Improp er cable placem ent can damage th e computer. Cables must be handle d with extreme care to avoid damage. Apply only th e tension require d to unseat or seat the cables during removal an d inse[...]

Grounding guidelines Electrostatic discharge damage Electronic componen ts are sensit ive to electrost atic discharge (ESD). Circuitry design and st ructure determine the deg ree of sensitiv ity. Networ ks bu ilt into many integrated circuits provide some protection, bu t in many cases, ESD conta ins enough power to alter d e vice parameters or mel[...]

Packaging and transporting guidelines Follow these groun ding guidelines when packaging and transp o rting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts an d assemblies wi th conduct ive or approv ed containe rs or packaging. ● Keep ESD-sensitive parts in their conta[...]

Equipment guidelines Grounding equi pment must include either a wrist stra p or a foot strap at a grou nded workstation. ● When seated, wear a wrist strap connected to a grounded syste m. Wrist straps are flexibl e straps with a minimu m of one megohm ±1 0% resi stance in the ground co rds. To provid e proper ground, wear a strap snugl y against[...]

Component replacement procedures This chapter provides removal an d replacement procedures. There are as many as 95 screws and screw locks, in 15 different sizes, that must be removed, replaced, or loosened when servicing the computer . Make special note of each screw and screw lo ck size and location du ring removal and repl acement. Battery Descr[...]

3. Tilt the battery up ward (2) , and remove it from the battery bay (3) . Install the battery by inserting it into the battery bay until you hear a click. 56 Chapter 4 Remova l and replacement procedures[...]

Using the optional security screw Use the optional security screw to lock the service doo r to the bottom of the computer. When not in use the security scr ew can be stored insid e the battery bay . Remove the battery: To use the security screw: 1. Remove the battery. 2. Remove the security screw fro m inside the battery bay (1) and insert it (2) t[...]

Bottom door Description Spare part num ber Bottom door for use in 4540s models 690978-001 Bottom door for use in 4440s/44 41s models 690979-001 Before disa ssembling the computer, follow these ste ps: 1. Shut down the co mputer. If you are unsure whether th e computer is off or in Hibe rnation, turn the computer on, and th en shut it down thr ough [...]

SIM NOTE: This section applies on ly to computer models with WWAN capability. NOTE: The SIM is provided by the en d-user as a security measure for the WWAN modul e. The SIM should be remove d, placed into a static-dissipa tive container, a nd then replac ed when the co mputer is reassembled. Before removing the SIM, follow these steps: 1. Shut down[...]

Optical drive NOTE: All optical drive spare part ki ts include an optical drive b ezel, bracket , and screws. Description Spare part num ber For use in 4540s mo dels DVD-ROM d rive 700845-001 DVD±RW and CD-RW Super Multi Double-Layer Combo Drive 683500-001 Blu-ray ROM DVD±RW SuperMulti DL Drive 683499-001 For use in 4440s/4441s mode ls DVD±RW an[...]

4. Remove the optical drive (3) from the computer. Reverse this procedure to install an optical drive. Component replacement procedures 61[...]

Hard dr ive NOTE: All hard drive spare part kits incl ude a hard drive bracket and screws. Description Spare part num ber 750-GB, 7200-rpm hard drive 633252-001 750-GB, 5400-rpm hard drive 634250-001 640-GB, 5400-rpm hard drive 669300-001 500-GB, 7200-rpm hard drive 634925-001 500-GB, 7200-rpm hard drive ( locked) 718475-001 500-GB, 5400-rpm hard d[...]

3. Pull the Mylar tab on the hard drive (2) toward the side of the computer to disengage the hard drive from the connector, a nd then lift th e hard drive o u t of the hard drive bay. NOTE: Model 4540s sho wn. 4. If it is necessary to re place the hard dr ive cover, lift the Mylar tab to unlock it. 5. Remove the four Phillips PM3. 0×3.0 hard driv [...]

6. Lift the top of the Mylar cover (2) from the drive, and then remove the cover from the hard drive (3) . Reverse this procedure to rea sse mble and install the h ard drive. Memory modules NOTE: Primary and expansion memory is insta lled in a stacked configuration in the bottom of the computer. Description Spare part num ber 2-GB (PC3-12800, 16 00[...]

7. Click the link for the most recent BIOS. 8. Click the Download button, and then fo llow the on-screen instructions. Before removing the memory module, follow these step s: 1. Shut down the co mputer. If you are unsure whether th e computer is off or in Hibe rnation, turn the computer on, and th en shut it down thr ough the operating system. 2. D[...]

WWAN module CAUTION: The WWAN module and the WL AN module are not interchangea ble. Description Spare part num ber Ericsson F5321 HSPA+ with GPS 668969-001 Sierra MC8355 HSPA/CDMA with GPS 634400-001 HP un2430 EV-DO/HSPA Mini Card 702080-001 HP hs2350 hspa+ Mobile Broadband Module 710788-001 Before removing the WWAN module, follow these steps: 1. S[...]

4. Remove the WWAN module (3) by pulling the module away from the slot at an angle. NOTE: WWAN modules are d esigned with a not ch to prevent incorrect insertion. Figure 4-1 Removing the WWAN module NOTE: If the WWAN antennas are not co nnected to the terminals on the WWAN module, the protective sleeves must be installed on the an tenna connectors,[...]

WLAN/Bluetooth combo card The computer uses a card that provides both WLAN and Bluetooth functionality. CAUTION: The WLAN module and the WWAN module are not interchangeable . Description Spare part num ber Atheros 9485GN 802.11b/g/n 1x1 WiFi and 3012 Bluetoo th 4.0 Combo Adapter 655795-001 Broadcom 4313GN 802.11b/g/n 1x1 WiFi and 20702 Blueto oth 4[...]

4. Remove the WLAN module (3) by pulling the module away from the slot at an angle. NOTE: WLAN modules a re designed with a n otch to prevent incorrect insertion. NOTE: If the WLAN antennas are not connected to the termina ls on the WLAN module, the protective sleeves must be installed on the an tenna connectors, as shown in the following illustrat[...]

Keyboard NOTE: For a detailed list o f available keyb oards, see Sequential part number listing on page 41 . Description Spare part num ber Keyboard for use in 4540s models without Windows 8 683491-xxx Keyboard for use in 4540s models with Windows 8 702237-xxx Keyboard for use in 4440s/4441s m odels without Windows 8 683657-xxx Keyboard for use in [...]

3. For model 4440s/4441 s, remove the two Phillip s PM2.5×6.0 screws that secure the keyboard to the computer. 4. Position the computer right-side up with the front towar d you. 5. Open the compute r as far as possible. 6. Slide the keyboard do wnward toward the palm rest (1) . 7. Lift the top of the keybo a rd at an angle (2) , and then pull the [...]

8. Rotate the keyb oard until it rests on the palm re st (1) , and then disconnect the keybo a rd cable by lifting the keyboard connecto r latch (2) , and then d isconnecting the keyboard cable from the system board (3) . 9. Remove the keyboard. Reverse this procedure to insta ll the keyboard. 72 Chapter 4 Remova l and replacement procedures[...]

Heat shield Description Spare part num ber Heat shield for use in 4540s mod els 687696-001 Heat shield for use in 4440s/4441s mo dels 683497-001 Before removing the heat shield, follow these steps: 1. Shut down the co mputer. If you are unsure whether th e computer is off or in Hibe rnation, turn the computer on, and th en shut it down thr ough the[...]

6. Remove the heat shield from the computer (4) . 7. For model 4440s/4 441s, remove the three Phillips PM2.0×3.0 screws (1) that secure the heat shield to the computer. 8. Rotate t he top o f the sh ield upward (2) . 9. Lift the heat shield from the computer (3) . Reverse this procedure to in stall the heat shield. 74 Chapter 4 Remova l and replac[...]

Fan Description Spare part num ber Fan for use in 4540s models 683484-00 1 Fan for use in 4440s/4441s models 683651-001 Before removing the fan, follow these steps: 1. Shut down the co mputer. If you are unsure whether th e computer is off or in Hibe rnation, turn the computer on, and th en shut it down thr ough the operating system. 2. Disconnect [...]

4. Remove the fan fro m the system board (3) . Reverse this procedure to insta ll the fan. NOTE: To prop erly ventilate the comput er, allow at le ast a 7.6-cm (3-in) clea rance on the l eft side of the computer. The computer uses an electric fan for ventilation. Th e fan is controlled by a temperature sensor and is designed to turn on automaticall[...]

Heat sink All heat sink spare part kits in clude replacement thermal material. Description Spare part num ber For use in 4540s mo dels: Heat sink for use in models with UMA graphics and a removable pr ocessor 683489-001 Heat sink for use in models with discrete graphics and a removab le processor 683490-001 Heat sink for use in models with UMA grap[...]

3. Lift the left side of the heat sink up at an angle (2) , and then pull it away from the side of the computer to remove it (3) . 4. To remove th e UMA heat sink, in t he order in dicated, loosen the four captive Phillips screws (1) that secure the heat sink to the system board. 5. Lift the left side of the heat sink up at an angle (2) , and then [...]

NOTE: For UMA models, thoroughly clean thermal mate rial from the surface of the system board (1) and heat sink (2) each time you remove the heat sink. All heat sink and p rocessor spare part kits include thermal material. Reverse this procedure to insta ll the heat sink. Component replacement procedures 79[...]

Processor NOTE: All processor spare part kits incl ude replacem ent thermal material. Description Spare part num ber Intel Core i7 processor, Quad Core: 3632QM, 2.2-GHz processor with 6- MB L3 cache 701658-001 3612QM, 2.1-GHz processor with 6- MB L3 cache 680647-001 Intel Core i5 processors, Dual Core: 3380M, 2.9-GHz processor with 3-MB L3 cache 70[...]

4. Remove the batt ery (see Battery on page 55 ). 5. Remove the following compo nents: a. Bottom door (see Bottom do or o n page 58 ). b. Keyboard (see Keyboard on page 70 ) c. Heat shield (see Heat shield on page 73 ) d. Fan (see Fan on pa ge 75 ) e. Heat sink (see Heat sink on page 77 ) Remove the proce ssor: 1. Position the computer upside-down.[...]

Top cover NOTE: All top covers include the to uchpad assembly. Description Spare part num ber Top cover for use in mo del 4540s: With a fingerprint reader 683506-001 Without a fingerprint reader 683507-001 For use in model 4440s/4441s: With a fingerprint reader 683666-001 Without a fingerprint reader 683667-001 Before removing the top cover, follow[...]

2. For 4540s models, disconnect the follo wing cables from the system board: (1) Speaker ca ble (2) Function board/Power b utton board cable (3) Fingerprint reader bo ard cable 3. For 4440s/4441 models, disconnect the following cables from the system boa rd: (1) Function board/Power b utton board cable (2) Finger print reader board cable 4. Positio[...]

5. For 4540s models, remove the following screws that secure th e top cover to the computer: (1) 4 rubber screw covers fr om the corners of t he computer (2) 11 Torx T8M2.5×6.0 screws 84 Chapter 4 Remova l and replacement procedures[...]

6. For 4440s/4441s models, re move the following screws that secure the top cover to the computer: (1) 4 rubber screw covers fr om the corners of t he computer (2) 9 Torx T 8M2.5×6.0 screw s (3) 1 Phillips PM2.5×3.0 screw fro m the hard drive bay Component replacement procedures 85[...]

7. For 4540s models, remove the following screws that secure th e top cover to the computer: (1) 2 Phillips PM2.0×2.5 screws from the optical drive bay (2) 3 Phillips PM2.0×2.0 b r oadhead screws from the battery ba y 8. For 4440s/4441s models, re move the following screws that secure the top cover to the computer: (1) 3 Phillips PM2.0×2.5 screw[...]

9. Position the computer upright. 10. For 4540s mod els, remove the tw o 2 Torx T8M2.5 ×6.0 screws screws that secure the top cover to the computer. 11. For 4440s/4441s models, remove the three 2 Torx T8M2.5 ×6.0 screws sc re ws that secure the top cover to the computer. Component replacement procedures 87[...]

12. Turn the computer upright an d open it as far as possible. 13. Pry the top of the top co ver loose from the computer (1) . 14. Lift the top cover up slightly (2) , enough not to inadvertently di sconnect the touch pad cable from the system board. 15. Lift the top cover upward enoug h to access the audio board cable (1) , and the disconnect the [...]

Fingerprint reader board NOTE: Fingerprint assembly spare part kits include cable, bracket, a nd screws. Description Spare part num ber Fingerprint reader board for use in 45 40s models 683485-001 Fingerprint reader board for use in 4440s/4441s models 683652-00 1 Before removing the fingerprint r eader board, follow these ste ps: 1. Shut down the c[...]

4. Remove the read er and cable assemb ly from the top cover (4) . Reverse this procedure to in sta ll the fingerprint rea der board. 90 Chapter 4 Remova l and replacement procedures[...]

Speaker assembly NOTE: In 4540s models, th e speakers are mo unted to the bott om of the top cove r. NOTE: In 4440s/4441s models, th e speakers are mounted to the base enclo sure. Description Spare part num ber Speaker assembly for use in 4540s models 683505-001 Speaker assembly for use in 4440s/4441s models 683665-001 Before removing the speaker a[...]

6. Lift the opposite end of each speaker away from the tab and up at an an gle, and then pull the speaker away from tab and up an d off the top cover (3) . 7. For model 4440s/4441 s, position the computer upright and op en as far as possible. 8. Disconnect th e speaker cable f rom the system bo ard (1) . 9. Remove the two broadh ead PM2.0×3.0 scre[...]

Function board/Power button board assembly Description Spare part num ber Function board/Power button board assembly fo r use in 4540s models (includes cable) 683486-001 Function board/Power button board for use in 4440s/4441s models (inc ludes cable) 683653-001 Before removing the function board and power butto n board, follow these steps: 1. Shut[...]

4. Remove the powe r button board from the top cover. (3) . Reverse this procedure to insta ll the func tion board/power button bo ard assembly. 94 Chapter 4 Remova l and replacement procedures[...]

Audio board Description Spare part num ber Audio board (includes cable) 683475-001 Before removing the audio board, follow these steps: 1. Shut down the co mputer. If you are unsure whether th e computer is off or in Hibe rnation, turn the computer on, and th en shut it down thr ough the operating system. 2. Disconnect all ext ernal devices connect[...]

Reverse this procedure to in stall the audio board. USB connector assembly The USB connecto r assembly is included in the Cable Kit, spare part number 6834 77-001 for 4540s models and 6836 40-001 for 4440s/4441s models. Before r emoving the USB co nnecto r assembly, follow these steps: 1. Shut down the co mputer. If you are unsure whether th e comp[...]

4. Remove the two Phillips PM2.5×4. 5 screws (4440s/4 441s m odels) (3) that secure the USB connector to the computer. NOTE: Model 4540s has on ly one screw securing the USB connector. Model 4440s/4 4 41s has two screws. Reverse this procedure to insta ll the USB connector assembly. Component replacement procedures 97[...]

Battery cable The battery cable is included in the Cable Kit, spare part nu mber 683477-001 for 4540s models, 684640-001 for 4440s/4441s models. Before removing the battery cable, follow th ese steps: 1. Shut down the co mputer. If you are unsure whether th e computer is off or in Hibe rnation, turn the computer on, and th en shut it down thr ough [...]

System board NOTE: All system board spare part kits include replacement thermal material. Description Spare part num ber System board for use in models in which the processor is NOT so ldered to the system board; without Windows 8: UMA graphics with WWAN 683496-001 UMA graphics without WWAN 683495-001 1-GB of discrete graph ics memory 683493-001 2-[...]

Description Spare part num ber Windows 8 Standard models with UMA graphics and an Intel Core i3- 3120M processor 718659-501 Windows 8 Professional models with UMA graphics and an Intel Core i3-3120M processor 718659-601 Non-Windows 8 models with UMA graphics and an Intel Core i3-3110M processo r 718658-001 Windows 8 Standard models with UMA graphic[...]

2. Disconnect the following cables from the system board (model 444 0s/4441s shown): . ● (1) Power cable ● (2) Display cable ● (3) Battery connector cable ● (4) USB connector cable 3. If disassembling 4440 s/4441 s models, skip to step 7. 4. For model 4540s, remo ve the three Phillips PM2.5×4.5 screws (1) that secure the system board to th[...]

6. Lift the right side of the system board up at an angle (2) , and then lift it up and off the computer. 7. For 4440s/4441s models, remove th e two Phillips PM2.5×4.5 screws (1) that secure the system board to the computer, lift the right side o f the board up at an angle (2) , an d then pull the board up and toward the right to remove it from th[...]

RTC battery Description Spare part num ber RTC battery 683502-001 Before r emoving the RTC bat tery, follow these steps: 1. Shut down the co mputer. If you are unsure whether th e computer is off or in Hibe rnation, turn the computer on, and th en shut it down thr ough the operating system. 2. Disconnect all ext ernal devices connected to the compu[...]

3. Lift the battery from the system board (2 ) . Reverse this procedure to in stall the RTC battery. 104 Chapter 4 Remova l and replacement procedures[...]

Optical drive extension board (4540s models only) Description Spare part num ber Optical drive extension board 68349 8-001 Before removing the optical drive exte nsion board, follow these steps: 1. Shut down the co mputer. If you are unsure whether th e computer is off or in Hibe rnation, turn the computer on, and th en shut it down thr ough the op[...]

2. Pull the optical drive extension board straight away from the system board. Reverse this procedure to insta ll the optical drive exten sion board. 106 Chapter 4 Remova l and replacement procedures[...]

Hard drive extension bo ard (4540s models only) Description Spare part num ber Hard drive extension board 683487-001 Before removing the hard drive exte nsion bo ard, follow these steps: 1. Shut down the co mputer. If you are unsure whether th e computer is off or in Hibe rnation, turn the computer on, and th en shut it down thr ough the operating [...]

2. Pull the hard drive extension board st raight away from the system board. Reverse this procedure to in sta ll the ha rd drive extension boa rd. 108 Chapter 4 Remova l and replacement procedures[...]

Power cable The power cable is in cluded in the Cable Kit, spare part number 68 3477-001 for 4540s models, 683640-001 for 4440s/4441s models. Before removing the power cable, follow these steps: 1. Shut down the co mputer. If you are unsure whether th e computer is off or in Hibe rnation, turn the computer on, and th en shut it down thr ough the op[...]

3. Lift the power cable assembly fro m the computer (2) . Reverse this procedure to in stall the power cable. Latch assembly NOTE: The Latch Kit includes the latch, bracket, two screws, and spring. Description Spare part num ber Latch Kit 684635-001 Before removing the latch assembly, follow these steps: 1. Shut down the co mputer. If you are unsur[...]

g. Speaker assembly (see Spea ker assembly on pa ge 91 ) h. System board (see Syste m board on page 99 ) NOTE: The latch mechanism includes a small spring. Note the location of the sprin g. Remove the latch assembly: 1. Position the compute r right-side up, with the front toward you. 2. Slide the latch toward the left (1) . 3. Lift the latch from t[...]

Display assembly All display assemblies include WLAN antenna transceivers and cables. WWAN models include 2 WWAN antenna transceivers and cables. For a list of individual display spare parts, see Display components on page 36 . Description Spare part number For use in silver HP ProBook 4540 s models: ● 39.6-cm (15.6-inch) HD, anti-glare, without [...]

4. Position the compute r upside down. 5. Remove the WWAN antenna cables (1) and the WLAN antenna cables (2) from the routing path on the bottom of the computer. 6. Position the computer upright. 7. Remove the antenna cables (1) from the routing path (2) in the base enclosure. 8. Pull the antenna ca bles through the hole that rou t es to the bottom[...]

10. Lift the display assembly straight up and remove it (2) . CAUTION: When i nstalling the display assembly, be su re that the wireless antenna cables are routed and a rranged properly. Failure to properly rou te the antennas can result in degradation of th e computer's WLAN and WWAN performanc e. 114 Chapter 4 Remova l and replacement proced[...]

11. If you need to remove the hi nge covers from the display hinges, pull the h inges straight up and off the di splay to remove the m. Display hinge covers ar e available in the Display Hinge Kit using spare part nu mber 683480-001 for 4540s mode ls and 683643-001 for 4440s/4441 s models. 12. To replace the display bezel , remove the two rubber sc[...]

13. Flex the top (1) of the bezel, the inside edges of the left and right sides (2) , and then the bott om (3) of the bezel until it disengages from the displa y enclosure. 14. Remove the display beze l (4) . The bezel is avail able using the following spare pa rt numbers: 683478-001: 4540s models with a webcam 683479-001: 4540s mode ls without a w[...]

15. If it is necessary to replace the webcam module (shown in th e followi ng image) or micropho ne module from the display enclosure, disconnect the cabl e from the module (1) , and then gently pull the module away from the double-sided tape on the display enclo sure (2) . The webcam module is a vailable using spar e part number 683508-001. The re[...]

17. Remove the disp lay hinges and p anel from the displa y enclosure. 18. Disconnec t the display pa nel cable by rotat ing the display enclosure (1) , lifting the tape (2) that covers the connector, and disconnecting the cable from the panel (3) . 19. Remove the three Phillips PM2.0×3.0 screws (1) that secure each disp lay hinge to the display p[...]

20. Remove the display hin ges (2) . Display hinges are avai lable in the Display Hing e Kit using spa re part number 68 3480-001 for 4540s models and 6 83643-001 for 4440s/4441s mod els. Reverse this procedure to rea ssemble an d install the display assembly. Component replacemen t procedures 119[...]

5 Computer Setup (BIOS) and Advanced System Diagnostics Windows 7 – Computer Setup (BIOS) and Advanced System Diagnostics Using Computer Setup Computer Setup, or Basic Input/Ou tput System (BIOS), controls communication betwe en all the input and output devices on the system (such as disk drives, display, keyboard, mous e, and printer). Computer [...]

NOTE: You can us e either a pointing device (T ouchP ad, pointing stick, or USB mouse) or the keyboard to navigate a nd make selections in Compu ter Setup. 2. Press f10 to enter Computer Setup. To exit Computer Setup menu s, choose one of the following method s: ● To exit Computer Setup menus without saving your chan ges: Click the Exit icon in t[...]

Updating the BIOS The next sections describ e different ways of updating the BIOS. Downloading SoftPaqs to update the BIOS Most BIOS update s on the HP website are packaged in compre ssed files called SoftPaqs . To install BIOS updates from the HP website, follow the steps below: 1. Download th e SoftPaq from the HP website. 2. Click Run , and then[...]

5. Locate the .sig file in the ROM.cab file and rename it with the same prefix as the .bin file (for example, 68CDD.sig). Copy th e renamed file to the Hewlett-Pack ardBIOS New folder in either the HP_Tools partition of the hard drive, or the USB flash drive. 6. Restart the computer, and then p ress esc while the “Press the ESC key for Startup[...]

Downloading a BIOS up date CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, downlo ad and install a BIOS update only when the computer is connected to reli able external power using the AC adapter. Do not d ownload or install a BIOS up date while the computer is running on battery power, docked in an optional d[...]

Main menu Select To do this System information ● View and change the system time and date. ● View identification information about your computer. ● View specification information about the pro cessor, memory size, and system BIOS. Security menu Select To do this Administrator password Co ntrol access to Setup Utility. Power-on password Contro[...]

You can view system information and error logs in the Advanced System Diagnostics window. To start Advanced System Diagnostics: 1. Turn on or restart the compu ter. While the “Press the ESC ke y for Startup Me nu” message is displayed in the lo wer-left corner of the screen , press esc . When the Startup Menu is displayed, press f2 . 2. Click t[...]

NOTE: You can us e either a pointing device (T ouchP ad, pointing stick, or USB mouse) or the keyboard to navigate a nd make selections in Compu ter Setup. 2. Press f10 to enter Computer Setup. To exit Computer Setup menu s, choose one of the following method s: ● To exit Computer Setup menus without saving your chan ges: Click the Exit icon in t[...]

Updating the BIOS Updated versions of the BIOS ma y be avail able on the HP website. Most BIOS update s on the HP website are packaged in compre ssed files called SoftPaqs . Some download packa ges contain a file n amed Read me.txt, which contains information regarding installing and troubleshooting the file. Determining the BIOS version To determi[...]

NOTE: If you connect your comp uter to a networ k, con s ult the network administrator before installing any software upd ates, especially system BIOS up dates. BIOS installation procedures vary . Follow any instructions that are displayed on th e screen after the download is complete. If no instructions are d isplayed, follow these steps: 1. From [...]

To start Advanced System Diagnostics: 1. Turn on or restart the compu ter. While the “Press the ESC ke y for Startup Me nu” message is displayed in the lo wer-left corner of the screen , press esc . When the Startup Menu is displayed, press f2 . 2. Click the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If y[...]

To exit Computer Setup menu s, choose one of the following method s: ● To exit Computer Setup me nus withou t saving your changes, click the Exit icon in the lower-left corner of the screen, an d then follow the on-screen instructions. – or – Use the tab key and the arro w keys to select File > Ignore Changes and Exit , and then press ente[...]

Determining the BIOS version To determine whether available BIO S updates c ontain later BIOS versions tha n those currently installed on the computer, you need to know the version of the system BIOS currently installed. BIOS version informa t ion (also known as ROM date and System BIOS ) can be displayed by starting Computer Setup. 1. Start Comput[...]

Using Advanced Syst em Diagnostics Advanced System Diag nostics allows you to run dia g nostic tests to determine if the computer hardware is functioning properly. The following di agnostic tests a re available in Advanced System Diagnostics: ● Start-up test—This test analyzes the main computer compo nents that are required to start the compute[...]

6 Specifications Computer specifications Metric U.S. Dimensions , 4540s models Length 25.6 cm 10.1 in Width 37.5 cm 14.8 in Height (front to rear) 2.9 to 3.6 cm 1.1 to 1.4 in Weight (equipped with optical drive, 1 DIMM, hard drive, optical drive, WLAN module, 6 cell battery) 2.5 kg 5.5 lbs Dimensions , 4440s/4441s models Length 23.5 cm 9.3 in Width[...]

Metric U.S. Operating 125 g, 2 ms, half-sine Nonoperating 200 g, 2 ms, half-sine Random vibr ation Operating 0.75 g zero-to-peak, 10 Hz to 500 H z, 0.25 oct/min sweep rate Nonoperating 1.50 g zero-to-peak, 10 Hz to 500 H z, 0.5 oct/min sweep rate NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer ope[...]

35.6-cm (14.0-in), HD display specifications Metric U.S. Active diagonal size 35.6-cm 14.0-in Resolution 1366x768 (HD) Active area 309.399x173.952 PPI 112 Surface treatment Anti-glare or BrightView Contrast ratio 300:1 (typical) – Anti-glare 500:1 – BrightView Response time 8 ms Brightness 200 nits (typical) Viewing angle SVA Backlight LED Lumi[...]

Hard drive specifications 750-GB* 640-GB* 500-GB* 320-GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm 9.5 mm Width 7 0 mm 70 mm 70 mm 70 mm Weight 115 g 101 g 101 g 101 g Interface typ e SATA S ATA SATA SATA Transfer rate 100 MB/sec 100 MB/sec 100 MB/sec 100 MB/sec Security ATA security ATA security ATA security ATA security Seek times (typical read, in[...]

DVD±RW and CD-RW SuperMulti DL Combo Drive specifications Applicable disc Read: CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD- ROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD (Photo-CD, CD -EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW, D VD- ROM (DVD-5 , DVD-9, DVD-10 , DVD-18), DVD- R, DVD-RW, DVD+R, DVD+RW, DVD- RAM [...]

Blu-ray Disc ROM with SuperM ulti DVD±R/RW DL Drive Applicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CD TEXT, CD-ROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridg e (Photo-CD, Video CD), Multisession CD (Photo-CD, CD-EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD -RW, DVDROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-RAM, HD- R[...]

Specification information in Device Manager Device Manager allo ws you to view and control the hard ware attached to the computer, as we ll as provides hardw are specificat ion information. You can also a dd hardware or modify devi ce configurations u sing Device Manager. NOTE: Windows 7 includes the User Acco unt Contro l feature to improve the se[...]

7 Backup and recovery Windows 7 – Backup and recovery To protect you r information, use Windows Backup and Restor e to back up individu al files and folder s, back up your entire hard drive (s elect models only), cr eate syst em repair discs (select models only) with the installed optica l drive (select models only) or an option al external optic[...]

Creating recovery media with HP Recovery Disc Creator HP Recovery Disc Creator is a software program th at offers an alternative way to create recover y media. After you successfull y set up the computer, you ca n create recovery media using HP Recovery Disc Creator. This recove ry media allows you to rein stall your original operating system as we[...]

NOTE: Be sure that the computer is con nected to AC power before you start the backup process. NOTE: The backup process may ta ke over an hour, depending on file size and the speed of the computer. 1. Select Start > All Programs > Maintenance > Backu p and Restore . 2. Follow the on-screen instructions to set up yo ur backup, create a syst[...]

Using f11 recovery tools CAUTION: Using f11 recovery tools completely erases hard drive contents and reformats the hard drive. All files you ha ve created and an y softwa re installed on the computer are permane ntly removed. The f11 recovery tool reinstalls the operatin g system and HP programs and drivers that were installed at the fa ctory. Soft[...]

Using a Windows 7 operating syst em DVD (purchased separately) To order a Windows 7 operating system DVD, go to the HP website. For U.S. support, go to http:// www.hp.com/ go/contactHP . For wo rldwide support, go to http://w elcome.hp.com/ country/us/en/ wwcontact_us.html . You can also order the DVD by calling su pport. For contact information, s[...]

NOTE: Windows includes the User Account Control feature to improve the security of your computer. You may be prompted fo r your permission or passwor d for tasks such as installing software, running utili ties, or changing Windows settings. Refer to Help and Support for more information. From the Start scre en, type h , and the n select Help and Su[...]

Using the Windows recovery tools To recover informat ion you previo usly backed up: ▲ From the Start screen, type h , and then select Help and Support . To recover your information u s ing Automatic Rep a ir, follow these ste ps: CAUTION: Some Automatic Repair options will completely erase a nd reformat the hard drive. All files you have created [...]

3. If the HP Re covery partit io n is listed, restart the co mputer, and then press esc while the “Press the ESC key for Startup Me nu” message is displayed at the bottom of the screen. 4. Press f11 while the “Press <F11> for recovery” messag e is displayed on th e screen. 5. Follow the on-screen instructions. Using Windows 8 operatin[...]

Using Windows Refresh for quick and easy recovery When your computer is not work ing properly and you need to regain system stability, the Windows Refresh option allo ws you to start fres h and keep what is importan t to you. IMPORTANT: Refresh re moves any traditional applications that were no t origina lly installed on the system at the factory. [...]

3. Click Change PC setting s in the bottom-right corne r of the scre en, and then select General from the PC settings screen. 4. Under Remove everythi ng and reinstall Windows , select Get starte d , and follow the on- screen instructions. Using HP Softw are Setup HP Software Setu p can be used to reinsta ll drivers or select so ftware that ha s be[...]

NOTE: Before you back up your information, be sure you have designated a lo cation to save the backup files. 4. Click Save and Backup to start the backup and to save the backup set tings. To restore backup files: 1. Select Computer > More Applications > Tools > Backup Manager Restore . 2. Click Backup Source , and then sel ect the location[...]

5. Using the arrow keys, select Yes when pr ompted: Do you want to start the System-Restore? 6. Follow the on-screen instructions. USB Recovery option (select models only) The USB Recovery Disk On Key (flash driv e) opti on allows you to create a backu p image of the SLED operating system installed on select HP Business Notebooks. This Disk On Key [...]

6. Once the USB Recovery Disk On Key has been selected, press enter . The USB Recovery Disk On Key will boot. 7. Once the USB Recovery Di sk On Key has booted, a dialog box will prompt, “Do you want to start the System-Restore?” If data on the computer has not been backed up, use the tab key and select No . The system will reboot . Back up the [...]

8 Power cord set requirements The wide-range input fe ature of the computer perm its it to operate from any line voltage from 100 to 120 volts ac, or from 220 to 240 volts ac. The 3-conductor powe r cord set included wi th t he computer meets the requirem ents for use in the country or region where the e quipment is purchased. Power cord sets for u[...]

Requirements for specific countries and regions Country/region Accredited agency Applicable note nu mber Argentina IRAM 1 Australia SAA 1 Austria OVE 1 Belgium CEBEC 1 Brazil ABNT 1 Canada CSA 2 Chile IMQ 1 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 India ISI 1 Israel SII 1 Italy IMQ 1 Japan JIS 3 The Netherlands KEMA 1 New Zeal and[...]

Country/region Accredited agency Applicable note nu mber The United States UL 2 1. The flexible cord must be Type HO5VV-F, 3 -conductor, 0. 75mm2 conductor size. Power cord set fittings (ap pliance coupler and wall plug) must bear the ce rtif ication mark of the agency responsible for evaluation in the country or r egion where it will be used. 2. T[...]

9 Recycling Battery When a non-rechargeable or rechargeable battery has reached the en d of its useful life, do not dispose of the batte ry in general house hold waste. Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electron ic hardware, HP original print cartridges, and rechargeable[...]

Perform the following ste ps to di sassemble the display assembly: 1. Remove all screw covers (1) and screws (2 ) that secure the display bezel to the display assembly. 2. Lift up and out o n the left and right inside edges (1) and the top an d bottom inside edge s (2) of the display beze l until the bezel disengag es from the display assembly. 3. [...]

4. Disconnect all disp lay panel cables (1) from the display i n verter and remove the in verter (2) . 5. Remove all screws (1) that secure the display panel a ssembly to the display enclosure. 6. Remove the display panel assembly (2) from the displa y enclosure. 7. Position the display pan el assembly upside-down. 8. Remove all screws that secure [...]

10. Remove the display pan el frame (2) from the display panel. 11. Remove the screws (1) that secure the backlight cover to the display panel. 12. Lift the top edge of the backlig ht cover (2) and swing it outward. 13. Remove the backlight cover. 14. Position the display panel righ t-side up. 160 Chapter 9 Recycling[...]

15. Remove the backlight cables (1) from the clip (2) in the display pa nel. 16. Position the d isplay panel upside-d own. WARNING ! The backlight contains mercury. Exercise caution when remo ving and handling t he backlight to avoid damag ing this compon ent and causin g exposure to the mercury. 17. Remove the backlight frame from th e display pan[...]

18. Remove the backlight from the backlight frame. 19. Disconnec t the display pa nel cable (1) from the LCD panel. 20. Remove the screws (2) that secure the LCD panel to the display re ar panel. 21. Release the LCD panel (3) from the d isplay rear panel. 22. Release the tape (4) that secures th e LCD panel to the display rear panel. 23. Remove the[...]

Index A AC adapter light 21 AC adapter, spare part numbers 40, 46 access cover release latches 23 advanced system diagnostics 125, 129 antennas disconnec ting 6 6, 68 audio board remov al 95 spare part number 27, 32, 42, 95 audio cable illustrated 38 audio, product description 3 audio-in (microphone) jack 20 audio-out (head phone) jack 20 B backup [...]

drives optical 22 preventing damage 51 DVD-ROM Dr ive precautions 51 DVD±RW and CD-RW Super Multi Double-Layer Combo Drive spare part number 34, 39, 46, 60 DVD±RW and CD-RW SuperMulti DL Combo Drive precautions 51 spare part number 44 DVD±RW Doub le-Layer Drive spare part number 29 E electrostati c discharge 52 embedded numeric keypa d keys, ide[...]

microphone (audio-in) jack product description 3 microphone module removal 1 17 spare part number 36, 41 model name 1 N network jack, identifying 21 num lk key, identi fying 16, 17, 18, 19 O operating system application s key, identifying 18, 19 operating system logo key, identifying 18, 19 operating system, product description 5 optical drive prec[...]

specifications Blu-ray Disc ROM with SuperMulti DVD±R/RW DL Drive 139 computer 134 display 135, 136 DVD±RW and CD-RW SuperMulti DL Combo Drive 138 hard drive 137 optical drive 138, 139 static-shielding materials 54 SUSE Linux backup and recovery 150 Computer Setup 130 Windows 7 150 system board remov al 99 spare part numbers 27, 32, 44, 99 T ther[...]