HP (Hewlett-Packard) CH336A#B1K manual

DesignJets 500, 510 and 800 Series Service Manual HP Larg e-F ormat Pri nters[...]

T echnical Marketing, Barcelona Divisi on, Hewlett-Packard Espanola, S.A. A vda. Graells, 501 08190 S ant Cugat del V alles Spain For HP Interna l Use Only ©Copy right He wlet t-Packa rd Compan y 2000 This do cument conta ins propri etary i nform atio n th at i s protected by copyr ight. Al l right s are rese rved. N o part of this docume nt may b[...]

1 Service Manual DesignJets 500, 510 and 800 Series HP Large- Format Print ers[...]

2 HP Design Jets 50 0, 510 and 800 S eries Prin ters Service Manu al Using this Manual Purpose This Service Manual contains information necessary to test, calibra te and servi ce:  HP DesignJet 500 Printer - 24” Model (P/N C7769B)  HP DesignJet 500 Printer - 42” Model (P/N C7770B)  HP DesignJet 500PS Printer - 24” Model (P/N C7769C) [...]

3 HP Desig nJets 500, 510 and 800 Series Printe rs Service Man ual located in C hapter 7. Conventions A small arrow ⇒ is used to indicate other parts of the Service Manual where you can find information related to the topic you are consulting.[...]

Table of Cont ent s 4 HP Design Jets 50 0, 510 and 800 S eries Prin ters Service Manu al T able of Contents 1 Troubleshooting 1-1 Introduction 1-2 T r oubleshooting System Error Codes 1-2 Solving Print Quality Problems 1-3 Cover Sensors are not W orking 1-3 The Line Sensor has Problems Detecting Media 1-3 T r oubleshooting Paper- Axis Shutdowns 1-4[...]

Table of Cont ents 5 HP Desig nJets 500, 510 and 800 Series Printe rs Service Man ual Obtaining Printhead Information 3-10 Ink Cartridge Status Messages 3-12 Ink Cartridge Status While Replacing 3-12 Printhead S tatus Messages 3-13 Printhead History Uti lity 3-14 Accessing the P rinthead History Uti lity 3-14 Is the Print er Causing Repetiti ve Pri[...]

Table of Cont ent s 6 HP Design Jets 50 0, 510 and 800 S eries Prin ters Service Manu al Print Quality 6-1 Print Quality 6-2 Print Quality T roubleshooti ng Checklist 6-2 How to Use the T roubleshooting Procedure 6-4 What is the T roubleshooting Procedure? 6-4 Considerations for Using the T r oubleshooting Procedure. 6-4 Performing the T roubleshoo[...]

Table of Cont ents 7 HP Desig nJets 500, 510 and 800 Series Printe rs Service Man ual Removal and Installatio n 8-1 Introduction 8-2 Safety Precautions 8-2 Electrostatic Discharge (ESD) Precautions 8-3 Required T ools 8-3 Screw T ypes 8-4 Left Hand Cover 8-5 Right Hand Cover 8-7 Front Panel 8-9 W indow and T op Cover 8-10 Media Deflectors 8-11 Left[...]

Table of Cont ent s 8 HP Design Jets 50 0, 510 and 800 S eries Prin ters Service Manu al Pinch-Arm Sensor 8-71 Fork Idler , T ensioner and Id ler Pulley 8-74 Encoder Strip 8-76 Carriage Assembly (Including Belt) 8-78 Paper -Axis Motor 8-84 Drive Roller 8-8 6 Gear Assemblies 8- 92 Preven tive Maint enance 9-1 Moisture on the Printer 9-2 Noisy Carria[...]

1-1 HP Desig nJets 5 00, 510 and 800 S eries Pr inte rs Service Manu al T r oubleshooting 1 Introdu ction 1- 2 T roubl eshootin g System E rror Codes 1-3 Performing a Se rvice T est on a Fai led Assembly 1-3 Performing the Necessary Service Calibrations 1-3 Solvi ng Print Qu ality P roble ms 1-4 The Printer does not Power ON 1-4 Cover Sensors a re [...]

Troubleshooting 1-2 HP DesignJet s 500, 51 0 an d 800 Series Printers Service Man ual Guid e to T r oublesh ooting the Printer Introdu ction This chapter will guide you through th e relevant steps to take when troubleshooting the printer . Front Panel Differ ence for the HP DesignJet 500, 510 and 800 Series Printers Fr ont Panel for the HP De signJ[...]

Troubleshooting 1-3 HP Desig nJets 5 00, 510 and 800 S eries Pr inte rs Service Manu al NOTE The layout shown below will be used to r efer to both types of fr ont panels T roubl eshooting Syst em Err or Codes Chapter 2 - System Err or Codes contains a list of system error codes and their respective desc ri ptions and recommended corrective actions.[...]

Troubleshooting 1-4 HP DesignJet s 500, 51 0 an d 800 Series Printers Service Man ual Solvin g Print Qu ality Problems The Printer contains an interna l T roubleshooting procedure which helps you to diagnose and resolve the possible source of any Image Quality or Line Quality defects. If Print Quality is poor before the minimum life expectancy of t[...]

Troubleshooting 1-5 HP Desig nJets 5 00, 510 and 800 S eries Pr inte rs Service Manu al Tr ouble shooting Paper -Axis Shutdowns A Paper-Axis sh utdown can happen when the Printer detects that the Drive Ro ller is not movi ng but at the same time power is being supplied to the Paper -Axis Motor (which should be turning the Drive Roller). The reasons[...]

Troubleshooting 1-6 HP DesignJet s 500, 51 0 an d 800 Series Printers Service Man ual Probl ems with the V acuum Fan If you have problems loading either Roll or Sheet Media, then there could be a problem with the V acuum Fan. T o verify if there really is a problem with the V acuum Fan, try the following: 1 W ith the Printer ON, ope n the W i ndow [...]

Troubleshooting 1-7 HP Desig nJets 5 00, 510 and 800 S eries Pr inte rs Service Manu al HP-GL/2 color diffe r ences in differ ent HP DesignJet Printers Color diff erences betwee n one image printed on the HP DesignJet 500/510/800 Series and the rest of the DesignJet platforms are due to the dif ferent chemistry of the 500/510/800 series inks compar[...]

Troubleshooting 1-8 HP DesignJet s 500, 51 0 an d 800 Series Printers Service Man ual The Priming Procedure Fails When the customer first receives the Printer , it is supplied with a set of four Start-up Printheads pre-insta lled in the Pr inthead Ca rriage. These Start-up Printheads are used for the priming of the tubes in the Ink Delivery System.[...]

Troubleshooting 1-9 HP Desig nJets 5 00, 510 and 800 S eries Pr inte rs Service Manu al message on the Front Panel: Open the W indow and you will see the following message on the Front Panel: Open the Carriage Cover and check if there is i nk inside the Start-up Printheads. On the Front Panel you will see the following question and you will need to[...]

Troubleshooting 1-10 HP DesignJet s 500, 51 0 an d 800 Series Printers Service Man ual NOTE If you need to r eseat the S tart-up Printheads, make sure you r e- insert them in the same color slot in the Carriage .  The Printer will request you to reseat the Start-up Printheads (or in the case of missing Start-up Printheads you should install them[...]

Troubleshooting 1-11 HP Desig nJets 5 00, 510 and 800 S eries Pr inte rs Service Manu al Using the Power Switch LED to T r oubleshoot In certain circumstances the LED located in the power switch (located on the left hand side of the Printer) can help to troubleshoot the Printer . The LED can be OFF , ON or flashing and using dif ferent combinations[...]

Troubleshooting 1-12 HP DesignJet s 500, 51 0 an d 800 Series Printers Service Man ual the Interconnect Cable. T ry the following: 1 Check that the Interconnect Cable is connec ted correctly to the Electronics Module and to the Interconnect PCA. 2 If the Interconnect cable is connected correctly and the LED continues to flash twice then rep lace th[...]

Troubleshooting 1-13 HP Desig nJets 5 00, 510 and 800 S eries Pr inte rs Service Manu al Using the Boot-Up Sequence to T roubleshoot When you Power On the Printer , the Printer performs the Boot-Up sequence which initializes the major components of the Printer . If for some reason the Boot-Up sequence f ails because a component has failed to initia[...]

Troubleshooting 1-14 HP DesignJet s 500, 51 0 an d 800 Series Printers Service Man ual Initializing various components of the Main PCA. Initializing a portion of the Firmware. Initiali zing the I/O. Initiali zing the Use r Int erface (F ront Pa nel me nus). Initializing a portion of the Firmware. Initi alizing the For matter . Initiali zing the co [...]

Troubleshooting 1-15 HP Desig nJets 5 00, 510 and 800 S eries Pr inte rs Service Manu al Using the Formatter/Accessor y Card LEDs to T roubl eshoot In certain circ umstances t he LEDs locat ed in the Form atter or HP- GL/2 Accessory Card can help to highlight certain failures. There are 3 LEDs, Red, Y ellow a nd Green and using different combinatio[...]

Troubleshooting 1-16 HP DesignJet s 500, 51 0 an d 800 Series Printers Service Man ual Formatter/A ccessory Card. If the gree n LED is N OT lit and the LED in the P ower Switc h is ON, then it could m ean that the Formatter/Acce ssory Card is badly connec ted or that t he Printer i f switched OFF . If after reseating the Formatter /Accessory Car d,[...]

Troubleshooting 1-17 HP Desig nJets 5 00, 510 and 800 S eries Pr inte rs Service Manu al How to Detect Probl ems Related to the Encoder Disk The following information will help you detect any problems related to the Encoder Disk:  Horizontal and periodic white lines, all of them with the same width depending on the failure m ode. This is a clear[...]

2-1 HP DesignJ ets 500, 510 and 80 0 Series Printers Service Manual System Err or Codes 2 2 System Err or Codes 1 Introdu ction 2- 2 Continuab le and Non- Continuable E rror Codes 2-2 System Error Code s - Exp lanat ion 2-2 Accessing the Error Log Utility 2-5 01:1 0 2-7 01:1 1 2-7 01:1 2 2-7 01:1 3 2-8 02:1 0 2-8 02:1 3 2-8 03:1 0 2-9 04:1 1 2-9 05[...]

System Error Codes 2-2 HP Desi gnJets 500, 510 an d 800 Seri es Printers Service Man ual Introdu ction System error codes are hexa -decimal based numbers gene rally caused by internal system errors. The following pages contain a list of system error codes and their re spective descriptions and recommended corrective ac tions. Only try one recommend[...]

System Error Codes 2-3 HP DesignJ ets 500, 510 and 80 0 Series Printers Service Manual 17 Interconnect Cable 21 Serv ice Statio n 22 Ink Supply St ation 23 Pressure System (APS) 24 Ink Delivery System 25 Spittoon 31 Cutter 32 T a ke-up Reel 33 Shee t Fee der 34 Dryer/Blower 41 Paper -Axis Mot or 42 Scan-Axis Motor 43 V acuum Fan 51 W indow Sensor 5[...]

System Error Codes 2-4 HP Desi gnJets 500, 510 an d 800 Seri es Printers Service Man ual The following tabl e explains the last 2 digits of t he System Error Code: 85 Media-Axis Encoder Reading 86 Carriage Movement 87 Scan-Axis Encoder Reading 91 Printhead Firing 92 Servicing 93 Ink Pumping Code Recover y Action Response 00 Replace Possible for cus[...]

System Error Codes 2-5 HP DesignJ ets 500, 510 and 80 0 Series Printers Service Manual Err or Lo g Utility The Error Log utility contains a record of the last 10 system error codes the Printer has experience d. The purpose of this information is to:  Determine whet her the Pr inter is expe riencing repe titive fa ilures.  Determine whether th[...]

System Error Codes 2-6 HP Desi gnJets 500, 510 an d 800 Seri es Printers Service Man ual 3 Press the ↑ or ↓ key until the front panel highlights Err ors . Press the Ent er key . 4 Press the ↑ or ↓ key until the front panel highlights the error code that you want to see information on. Pres s th e Enter key . 5 The front panel displays infor[...]

System Error Codes 2-7 HP DesignJ ets 500, 510 and 80 0 Series Printers Service Manual System Error: 01:10 Prob lem Descript ion: Electronics Module failure. The possible cause could be: 1. The Electr onics M odule is of the wr ong type ( a 16 MB Electr onic s Module will not work in a 24" Model ). 2. Reading, writing or initial izing the EERO[...]

System Error Codes 2-8 HP Desig nJets 5 00, 510 and 800 S eries Pr inte rs Service Manu al System Error: 01:13 Prob lem Descript ion: Electronics Module failure. The possible cause could be: 1. One of the ASIC’ s in the Electr onics Module is r eporting that it is too hot. 2. The interruptions fr om the Scan- Axis servo or fr om the Paper - Axis [...]

System Error Codes 2-9 HP DesignJ ets 500, 510 and 80 0 Series Printers Service Manual System Error: 03:10 Prob lem Descript ion: Power Supply failure. Corr ectiv e Actio n: Replace the Power Supply Unit ⇒ Page 8-27 . System Error: 04:1 1 Prob lem Descript ion: LAN Card not detected. Corr ectiv e Actio n: Power OFF the Printer and reconnect the L[...]

System Error Codes 2-10 HP Desig nJets 5 00, 510 and 800 S eries Pr inte rs Service Manu al System Error: 05:10 Error ( Only applicable to HP DesignJet 500 and 510 Seri es ) Prob lem Descript ion: HP-GL/2 Accessory Card f ailure. Corr ectiv e Actio n: Power OFF the P rinter and repl ace the HP -GL/2 Accessory Card ⇒ Page 8-20 . System Error: 05:1[...]

System Error Codes 2-11 HP DesignJ ets 500, 510 and 80 0 Series Printers Service Manual System Error: 12:1 1 Prob lem Descript ion: A short detecte d in the C arriage Asse mbly . Corr ectiv e Actio n: T r y the followin g:  Remove ALL the Printheads and cle an the flex contacts on the Printheads an d in the Ca rriage As sembly .  Replace ALL [...]

System Error Codes 2-12 HP Desig nJets 5 00, 510 and 800 S eries Pr inte rs Service Manu al System Error: 41:10 Prob lem Descript ion: Paper -Axis Motor failure. Corr ectiv e Actio n: Replace the Paper-Axis Motor ⇒ Page 8-84 . System Error: 41:13 Prob lem Descript ion: Error in the Paper-Axis Motor Encoder quadrature. Corr ectiv e Actio n: T r y [...]

System Error Codes 2-13 HP DesignJ ets 500, 510 and 80 0 Series Printers Service Manual System Error: 56:10 Prob lem Descript ion: Drive Roller Encoder Sensor error . Corr ectiv e Actio n: T r y the followin g:  Replace the Drive Roller Encoder Sensor ⇒ Page 8-38 .  If the problem persists, replace the E ncoder Disk Assembly . System Error:[...]

System Error Codes 2-14 HP Desig nJets 5 00, 510 and 800 S eries Pr inte rs Service Manu al System Error: 61:05 Prob lem Descript ion: Error Proce ssing Job. This Error Code onl y appears in HP DesignJets 800 Series, or in the HP DesignJet 500 and 510 Seri es with an HP - GL/2 card insta lled, when proc essing either a PostScri pt or HP-GL/2 file. [...]

System Error Codes 2-15 HP DesignJ ets 500, 510 and 80 0 Series Printers Service Manual System Error: 71:04 Prob lem Descript ion: Problem allocating Memory . This Error Code only appear s in HP DesignJets 800 Series, or in the HP DesignJet 500 and 510 S eries with an HP-GL/2 card installed. Corr ectiv e Actio n: T r y the followin g:  Switch th[...]

System Error Codes 2-16 HP Desig nJets 5 00, 510 and 800 S eries Pr inte rs Service Manu al System Error: 72:04 Prob lem Descript ion: Problem i n the Scan- Axis (Fi rmware Er ror). Corr ectiv e Actio n: T r y the followin g:  Switch the Printe r Off and wait a few minutes. Swit ch the Printe r On again and check if the Error Code ha s disappear[...]

System Error Codes 2-17 HP DesignJ ets 500, 510 and 80 0 Series Printers Service Manual System Error: 79:04 Prob lem Descript ion: Firmware Er ror . Corr ectiv e Actio n: T r y the followin g:  Switch the Printe r Off and wait a few minutes. Swit ch the Printer On again and check if the Error Code ha s disappeared.  If the Error Code rea ppea[...]

System Error Codes 2-18 HP Desig nJets 5 00, 510 and 800 S eries Pr inte rs Service Manu al System Error: 85:10 Prob lem Descript ion: Paper-Axis Encoder error . The Drive Roller Encoder Sensor cannot find the zero position of the Encoder Disk. Corr ectiv e Actio n: T r y the followin g:  Replace the Drive Roller Encoder Sensor ⇒ Page 8-38 . ?[...]

System Error Codes 2-19 HP DesignJ ets 500, 510 and 80 0 Series Printers Service Manual System Error: 86:13 Prob lem Descript ion: Carria ge-Axis shutdown (F irmw are Error). Corr ectiv e Actio n: T r y the followin g:  Switch the Printe r Off and wait a few minutes. Swit ch the Printer On again and check if the Error Code ha s disappeared.  [...]

3-1 HP Desig nJets 5 00, 510 and 800 S eries Pr inte rs Service Manu al Ink Supplies T r oubleshooting 3 What are the Ink Sup plies? 3-2 Ink Cartridg es 3-2 Printh eads 3-3 Identif ying the Componen ts 3-3 General In formation About t he Ink Sup plies 3-4 Some General P recautions W hen Handling t he Ink Supp lies 3- 5 When Should Y ou Replace the [...]

Ink Supplies Troubleshooting 3-2 HP DesignJet s 500, 51 0 an d 800 Series Printers Service Man ual What ar e the Ink Suppl ies? For each of the four ink color s used in the Printer , there are two separate components: the Printh ead and the Ink Cartridge. Both components are coded with an HP selection number to identify the correct replacement supp[...]

Ink Supplies Troubleshooting 3-3 HP Desig nJets 5 00, 510 and 800 S eries Pr inte rs Service Manu al Printheads The Printheads are extremely durable a nd do not need to be replaced every time an Ink Cartridge is repl aced. They are independent of the Ink Cartridges and will cont inue giving excellent i mage quality results even if the Ink Cartridge[...]

Ink Supplies Troubleshooting 3-4 HP DesignJet s 500, 51 0 an d 800 Series Printers Service Man ual General I nformation About the Ink Suppl ies For optimu m re sults fr om th e printer and modular ink delivery system always follow these guid elines wh en h andlin g the i nk supplies:  Always install the Ink Cartridges and Printheads before the e[...]

Ink Supplies Troubleshooting 3-5 HP Desig nJets 5 00, 510 and 800 S eries Pr inte rs Service Manu al Some General Pr ecau tions When Handli ng the Ink Supplies CAUTION Do not touch, wipe or attempt to clean the Printhead nozzles. This can damage the Prin thead. Handle the Ink Supplies with care . In particular the Printhead, which is a high precisi[...]

Ink Supplies Troubleshooting 3-6 HP DesignJet s 500, 51 0 an d 800 Series Printers Service Man ual When Should Y ou Replace the Ink Cartridges? When to change the Ink Cartridges is mostly determined by you with guidance from the front panel. In conjunction with the messages displayed in the front pa nel and the message explana tions in this chapter[...]

Ink Supplies Troubleshooting 3-7 HP Desig nJets 5 00, 510 and 800 S eries Pr inte rs Service Manu al When Should Y ou Replace the Printheads? In a normal situation, the Printhead should ONL Y ever be replaced when advised by the Printer . If Print Quality is poor , the first step should AL W A YS be to perform the T roub leshooting procedure (Refer[...]

Ink Supplies Troubleshooting 3-8 HP DesignJet s 500, 51 0 an d 800 Series Printers Service Man ual 3 Reinsert the Cyan Printhead only and close the Carriage cover and the W indow . 4 Check the front panel - if the status of the Cyan Printhead is X or ? then the conclusion is that the Cyan Printhead is faulty and must be replaced. If the status of t[...]

Ink Supplies Troubleshooting 3-9 HP Desig nJets 5 00, 510 and 800 S eries Pr inte rs Service Manu al Obtaini ng Ink Cartridge Informat ion 1 T o get information on the Ink Car tridges press the ↑ or ↓ key until the front panel di splays the Ink Menu . Press t he Ente r key . 2 Press the ↑ or ↓ key until the front panel highlights Informatio[...]

Ink Supplies Troubleshooting 3-10 HP DesignJet s 500, 51 0 an d 800 Series Printers Service Man ual 5 The front panel displays informa tion on the selected Ink Cartridge. The information displayed is:  The model of the Ink Cartridge (No.10 for Blac k (500 and 800 Series), No.82 for Black (510 Series), a nd No.82 for the Colors is recommended). ?[...]

Ink Supplies Troubleshooting 3-11 HP Desig nJets 5 00, 510 and 800 S eries Pr inte rs Service Manu al 3 Press the ↑ or ↓ key until the front panel highlights Printheads . Press the Enter key . 4 Press the ↑ or ↓ key until the front panel highlights the color t hat you want to see information on. Press the Enter key . 5 The front panel displ[...]

Ink Supplies Troubleshooting 3-12 HP DesignJet s 500, 51 0 an d 800 Series Printers Service Man ual Also the % indicates the percentage over the expected life of the Printhead BUT a Printhead may last more than 100%.  Whether the Printhead Alignment has been performed since the last Pr inthea d repl acem ent.  Whether Color Calibration has be[...]

Ink Supplies Troubleshooting 3-13 HP Desig nJets 5 00, 510 and 800 S eries Pr inte rs Service Manu al Ink Cartridge S tatu s Messages St a t u s B a r s The front panel displays four vertical bars . These bars r epresent how much ink is remaining in the Ink Cartridges: as ink is used up the bars get shorter in length. T o se e how much ink you have[...]

Ink Supplies Troubleshooting 3-14 HP DesignJet s 500, 51 0 an d 800 Series Printers Service Man ual Printhead S tatus Messa ges There are two circumstances under which you may need to replace a Prin the ad:  The Printer ha s detected tha t the Printhea d is faulty or is of the wrong model type.  During the Printhead Alignment or T roubleshoot[...]

Ink Supplies Troubleshooting 3-15 HP Desig nJets 5 00, 510 and 800 S eries Pr inte rs Service Manu al Printh ead H istory Ut ility The Printhead History utility contains information on the last 5 set of Printheads installed in the Pr inter . The purpose of this information is to:  Determine whether the Printer is ca using repetitive problems to [...]

Ink Supplies Troubleshooting 3-16 HP DesignJet s 500, 51 0 an d 800 Series Printers Service Man ual 3 Press the ↑ or ↓ key until the front panel highlights Printheads . Press the Enter key . 4 Press the ↑ or ↓ key until the front panel highlights the color t hat you want to see information on. Press the Enter key . 5 The front panel display[...]

Ink Supplies Troubleshooting 3-17 HP Desig nJets 5 00, 510 and 800 S eries Pr inte rs Service Manu al minimum life expectancy of the Printhead was rea ched and without any error being reported.  Removed - Unknown : The status of the re placed Printhead was unknown.  Removed - Err xxxx : The printhe ad was replaced after being marked with an e[...]

Ink Supplies Troubleshooting 3-18 HP DesignJet s 500, 51 0 an d 800 Series Printers Service Man ual Now , if a Printhead is removed (even after Level 3 recover y has been performed) and the minimum life expectancy has not been reached, the Printhead will be marked "Removed - too e arly". If a customer complains about having to replace the[...]

Ink Supplies Troubleshooting 3-19 HP Desig nJets 5 00, 510 and 800 S eries Pr inte rs Service Manu al used is below 100%) and the maximum recovery ac tion was also performed (P/H cleaning code is 3 ). Therefore the conclusion is tha t the Printer is causing the Printheads to fail. In this situation, to resolve the problem, try the following: 1 Chec[...]

Ink Supplies Troubleshooting 3-20 HP DesignJet s 500, 51 0 an d 800 Series Printers Service Man ual following example, Printheads 2, 3 and 4 were removed too early: 2 In order to check if the maximum recove ry process ( T roubleshoot ing procedur e ) was performed on eac h Printhead, select the Printhead a nd press the Enter key . As you can see in[...]

Ink Supplies Troubleshooting 3-21 HP Desig nJets 5 00, 510 and 800 S eries Pr inte rs Service Manu al T roubl eshooting Repeti tive Ink Cartridge Messages When you see the messa ges shown below , the nor mal procedure is to replace the Ink Cart ridge tha t has fa iled, r an out of i nk or has expired. But in certai n circumstan ces, even after r ep[...]

Ink Supplies Troubleshooting 3-22 HP DesignJet s 500, 51 0 an d 800 Series Printers Service Man ual Expiration message. NOTE In order to de termine the correct date, the Pri nter reads the inform ation se nt with a print fi le which incl udes the cur re nt date. The printer wi ll then comp are this date to the expi ration date on the Ink Cartridge.[...]

Ink Supplies Troubleshooting 3-23 HP Desig nJets 5 00, 510 and 800 S eries Pr inte rs Service Manu al Printhead Err or Code s Printhead Error Codes consist of 4 digits which explain whether a Printhead is In or Out of W arranty and what proble m has caused the Printhea d to fail. The following table explains the first 2 digits of the Pri nthead Err[...]

Ink Supplies Troubleshooting 3-24 HP DesignJet s 500, 51 0 an d 800 Series Printers Service Man ual Summary of Solving I nk Supplies Pr oblems Most of the problems that you could encounter when working with the Ink Supplies are solved with guidance from the front panel. Pr oblems r esea ting the Prin thead If you have inserted the printhead into th[...]

4-1 HP DesignJ ets 500, 510 and 80 0 Series Printers Service Manual Service T ests and Utilities 4 Introdu ction 4- 2 Diagnostics - Self T est 4-2 Service T e sts (Diagnostics) 4-3 Entering the Serv ice T est s Menu 4-4 Ink S upp ly Stat ion 4 -6 Carriage Mo vement 4 -8 Paper Adva nce T est 4-1 1 Servi ce Utilitie s 4-14 Enteri ng the Se rvice Ut i[...]

Service Te sts and Util ities 4-2 HP Design Jets 50 0, 510 and 800 Series P rinter s Servi ce Manual Intr oduction This chapter explains how to use the built-in Service T ests and Service Ut ilities a nd what to do if any of t he Servic e T ests fail. If possible, always perform a Service T est on the component that you are about to replace, just t[...]

Service Tests and Util ities 4-3 HP DesignJet s 500, 51 0 an d 800 Series Printers Service Man ual Service T ests (Diagnostics) The following is a list of all internal S ervice T e sts available in the Printer . Instructions for enter ing the Service T ests menu are given on Page 4-4 . 1 Ink Supply S tation ⇒ Page 4-6 The purpose of this test is [...]

Service Te sts and Util ities 4-4 HP Design Jets 50 0, 510 and 800 Series P rinter s Servi ce Manual Entering the Ser vice T ests Menu NOTE In or der t o ent er th e Ser vice Util ity Me nu, pl ease r efe r to t he instructions on Page 4-15 . 1 Press the ↑ or ↓ key until the front panel displays the Se tup Menu a nd then pre ss Enter . 2 Once i[...]

Service Tests and Util ities 4-5 HP DesignJet s 500, 51 0 an d 800 Series Printers Service Man ual 4 Press the Enter key to begin a specific test when the required Service T est is highlight ed. Menu Back Enter Serv ice te sts T r oubles hooting Aerosol Fan test Ink Supply S tation Paper advan ce test Carr iage m ove ment test[...]

Service Te sts and Util ities 4-6 HP Design Jets 50 0, 510 and 800 Series P rinter s Servi ce Manual Ink Supply S tation The purpose of this test is to verify the operation of the Ink Supply St ation. A failure of the out-of-ink sensors or the springs in the Ink Supply S tation will eventually damage the Printheads because the Printer will try to p[...]

Service Tests and Util ities 4-7 HP DesignJet s 500, 51 0 an d 800 Series Printers Service Man ual 3 Once all the I nk Cartridge s are remove d the Printe r will check the Ink Supply S tation. During this s hort period, the following message will be displayed: 4 If the Printer dete cts all t he out-of-ink signals, the Ink Supply St ation has passed[...]

Service Te sts and Util ities 4-8 HP Design Jets 50 0, 510 and 800 Series P rinter s Servi ce Manual Carriage Movement The purpose of this test is to verify the movement of the scan-axis components at several speeds. This test checks for the following problems:  Friction problems with worn out s lider rod or Carriage Bushings.  Blockage due t[...]

Service Tests and Util ities 4-9 HP DesignJet s 500, 51 0 an d 800 Series Printers Service Man ual 4 If you press Ente r , the Front Panel will display a list o f the dif ferent results you can view . Y ou can make your selection using the arrow keys and press Enter to view the selection. 5 If you selected PWM , the Front Panel wil l display the re[...]

Service Te sts and Util ities 4-10 HP Design Jets 50 0, 510 and 800 Series P rinter s Servi ce Manual If the va lues obtained in the te st are m ore than the ac ceptable va lues listed in the above table, then the test has failed. In this case, to resolve the problem, try the following: 1 Check that ther e ar e no obstacles r estricting the movemen[...]

Service Tests and Util ities 4-11 HP DesignJet s 500, 51 0 an d 800 Series Printers Service Man ual Paper Advance T est The purpose of this test is to identify whether there is too much friction in the paper- axis drive system which is caused by defects with the T ransmission Gear s, Drive R oller or the Paper -Axis Mot or . This test should be per[...]

Service Te sts and Util ities 4-12 HP Design Jets 50 0, 510 and 800 Series P rinter s Servi ce Manual W ARNING IF THIS TES T P AS SES, DO NOT REPLACE THE P APER- AXIS MOTOR. 3 If the test fails while che cking the Paper -Axis Motor , then the following message will be displayed: In this case, to resolve the problem, replace the Paper -Axis Motor ?[...]

Service Tests and Util ities 4-13 HP DesignJet s 500, 51 0 an d 800 Series Printers Service Man ual 6 It is possible tha t while perfor mi ng this test, a Paper-Axis shutdown occurs, in which case th e following mess age will be displ ayed: In this ca se, to resolve the problem, try the fo llowing: 1 Open the W indow and check for any visible obsta[...]

Service Te sts and Util ities 4-14 HP Design Jets 50 0, 510 and 800 Series P rinter s Servi ce Manual Service Uti lities The following is a list of al l internal Servi ce Utilities ava ilable in the Printers . Instructions f or entering th e Serv ice Utiliti es menu are given on Page 4-15 . 1 EEROM Setup ⇒ Page 4-17 The purpose of thi s Service U[...]

Service Tests and Util ities 4-15 HP DesignJet s 500, 51 0 an d 800 Series Printers Service Man ual Entering the Ser vice Utili ties Men u 1 Press the ↑ or ↓ key until the front panel displays the Se tup Menu a nd then pre ss Enter . 2 Once inside the Setup Menu, Press the following key combination to access t he specia l Servic e Menu . 3 Once[...]

Service Te sts and Util ities 4-16 HP Design Jets 50 0, 510 and 800 Series P rinter s Servi ce Manual 4 Press the Enter key to begin a spec ific utilit y when the r equired Service Ut ility is highligh ted. Menu Back Enter Service utilit ies Change i nk tubes Unlock Carr iage T urn Drive Roller Prime tub es EEROM Setup[...]

Service Tests and Util ities 4-17 HP DesignJet s 500, 51 0 an d 800 Series Printers Service Man ual EEROM S etup The purpose of thi s Service Utili ty is to modify ide ntification parameters such as serial number s , as well as the Font T ype. This only needs to be performed when EEROM failures cannot be recovered wher e both the current EEROM (l o[...]

Service Te sts and Util ities 4-18 HP Design Jets 50 0, 510 and 800 Series P rinter s Servi ce Manual keys to scroll through the complete list because the front panel only allows 6 lines t o be displayed a t one time. b Use the arrow keys to scroll through the list of digits. Once the digit that you require is highlighted, press Enter to select it [...]

Service Tests and Util ities 4-19 HP DesignJet s 500, 51 0 an d 800 Series Printers Service Man ual d If you press Enter , the new serial number will be stored in the EEROM and the Printer will return to the EEROM setup options menu. If you press Back , the previous sc reen will be displ ayed and the last digit of the new serial number will be dele[...]

Service Te sts and Util ities 4-20 HP Design Jets 50 0, 510 and 800 Series P rinter s Servi ce Manual If you want to Reset the Usage C ounter NOTE Y ou should only reset the usage count er for a certain compon ent when it has be en r eplaced by a new one. Never r eset the usage counter f or a componen t when it has not be en replaced. a If you want[...]

Service Tests and Util ities 4-21 HP DesignJet s 500, 51 0 an d 800 Series Printers Service Man ual If you want t o Reset the E EROM to the De fault V alu es NOTE The EEROM should only be r eset if ther e is a major probl em or if the Electronics Module has been repl aced by a reus ed one and you need to reset the EE ROM co nfiguratio n. Also reset[...]

Service Te sts and Util ities 4-22 HP Design Jets 50 0, 510 and 800 Series P rinter s Servi ce Manual T urn Driv e Rolle r The purpose of thi s Servi ce Utility is to rotate the Dri ve Rolle r in order to clean it. NOTE REMOVE THE MEDIA BEFORE PERFORMI NG THIS OPERA TION. Perform the T urn Drive Rolle r utility as f ollows: 1 In the Service Utiliti[...]

Service Tests and Util ities 4-23 HP DesignJet s 500, 51 0 an d 800 Series Printers Service Man ual Unlock C arriage The purpose of thi s Servi ce Utility is to u nlock the C arriage Assembly which is n ormally locke d by the Servic e S tation in or der to cap the Printheads. Once unlocked, the Carria ge Assembly can then be moved freely along the [...]

Service Te sts and Util ities 4-24 HP Design Jets 50 0, 510 and 800 Series P rinter s Servi ce Manual Prime T ubes This purpose of this Service Utility is t o prime the Ink Supply T ubes after they have bee n replaced (or if a situation arises whe re you need to force the priming procedure). Prim e the tube s as foll ows : 1 In the Service Utilitie[...]

Service Tests and Util ities 4-25 HP DesignJet s 500, 51 0 an d 800 Series Printers Service Man ual Change Cutter The purpose of thi s Servi ce Utility is to m ove the Cu tter Assembl y to a position where it can be replaced. NOTE In order to ac tually r eplace the Cu tter A ssembl y , refe r to Page 8-32 . Perform the Change C utter ut ility as fo[...]

Service Te sts and Util ities 4-26 HP Design Jets 50 0, 510 and 800 Series P rinter s Servi ce Manual Change Ink T ubes The purpose of thi s Servi ce Utility is to move the Car riage Assembly to a position where it makes the removal of the Ink Supply T ubes much easier . NOTE In or der t o actu ally replace th e In k Supp ly T u bes , refer to Page[...]

Service Tests and Util ities 4-27 HP DesignJet s 500, 51 0 an d 800 Series Printers Service Man ual Printer Information The purpose of thi s Utility is the following:  Report basic parameters for call qualificat ion.  Identify potential problems. NOTE Some of the para meters ca n be reset to zero by usi ng the EEROM Setup u tility ( ⇒ Page [...]

Service Te sts and Util ities 4-28 HP Design Jets 50 0, 510 and 800 Series P rinter s Servi ce Manual Each param eter of the P rinter Inf o rmation is explained as follows:  Model Number - This identifies the model type of the Printer and should be the same number as prin ted on the Serial Number label (located at the back of the Printer). If th[...]

Service Tests and Util ities 4-29 HP DesignJet s 500, 51 0 an d 800 Series Printers Service Man ual Printer is designed to supp ort. If the percentage is more than 100% and the Printer is experiencing problems then try the follo wing: 1 Apply Lubricant to the Drive Roller . 2 Replace the Carriage Assembly (including the Belt) ⇒ Page 8-78 . 3 Repl[...]

5-1 HP DesignJet s 500 , 510 and 80 0 Series P rinters S ervice Manual 5 Service Calibrations 5 Servic e Calibr ations 5 -2 Enterin g the Ser vice Calibr ations Me nu 5-3 Printh ead Alig nment (i ncl udes PPS Calibrati on) 5-5 Color C alibrat ion 5- 7 Advance Cal ibration 5-9 Factory Adva nce Calib ration 5-1 1[...]

Service Calibrations 5-2 HP Design Jets 50 0, 510 and 800 Series P rinter s Servi ce Manual Service Calibrations The following is a lis t of all internal se rvice ca librations a vaila ble in the Print ers. Instruc tions for ent ering the serv ice calibra tions men u are given on Page 5-3 . 1 Printhead Alignment ⇒ Page 5-5 The purpose of this Ser[...]

Service Calibrat ions 5-3 HP DesignJet s 500 , 510 and 80 0 Series P rinters S ervice Manual Entering the Ser vice Calibrations Menu 1 Press the ↑ or ↓ key until the front panel displays the Set-up Menu and then press Ente r . 2 Once inside the Setup Menu, Press the following key combination to access t he specia l Servic e Menu . 3 Once inside[...]

Service Calibrations 5-4 HP Design Jets 50 0, 510 and 800 Series P rinter s Servi ce Manual 4 Press the Enter key to begin a specific calibration when the required Service Calibrat ion is highlighted. Menu Back Enter Ser vic e cal ib rati ons Align printh eads Color cali bration Advance cali brati on Factory adv ance cal.[...]

Service Calibrat ions 5-5 HP DesignJet s 500 , 510 and 80 0 Series P rinters S ervice Manual Printhead Alignment (i ncludes PPS Calibr ation) The purpose of the Printhead Alignm ent is to correct the alignment betw een the Print head s in or der to pre ven t col or mi sali gnm ent an d prin t quali ty de fect s like ban ding . No rmal ly the P rint[...]

Service Calibrations 5-6 HP Design Jets 50 0, 510 and 800 Series P rinter s Servi ce Manual 2 The following message will appear asking you if you want to perform the St a n d a r d alignment or the Special ali gnment. Select the alignment you want to perform and then press Enter . 3 The Printer will start to print the ali gnment pat tern and the fo[...]

Service Calibrat ions 5-7 HP DesignJet s 500 , 510 and 80 0 Series P rinters S ervice Manual Color Calibration The purpose of this Calibration is to ca librate the ink system for the specific me dia loaded i nto th e Printe r . The P rinter st ores the calibration data for each type of media that has been calibrated since the Printer was switched O[...]

Service Calibrations 5-8 HP Design Jets 50 0, 510 and 800 Series P rinter s Servi ce Manual If the calibration fails, then the following message will appear on the front pane l: In this ca se, to resolve the problem, try the fo llowing:  Make sure that you DO NOT use transpa rent media when performing the Color Calibration.  Clean the Line Se[...]

Service Calibrat ions 5-9 HP DesignJet s 500 , 510 and 80 0 Series P rinters S ervice Manual Advance Calibration The purpose of thi s Service Ca libration is to calibrate the nominal advance of the media. This calibration is nece ssary to control the exact moveme nt on the m edia type that will be used (upto 2) in order to avoid print quality probl[...]

Service Calibrations 5-10 HP Design Jets 50 0, 510 and 800 Series P rinter s Servi ce Manual 5 The following drawing shows you the pattern that will be printed: 6 In order to measure the pattern tha t has been printed, load the pattern into the Pr inter with th e printed side up and with the dotted line at the top (that is, rotated 90 º ). 7 Re-en[...]

Service Calibrat ions 5-11 HP DesignJet s 500 , 510 and 80 0 Series P rinters S ervice Manual Factory Advance Calibration The purpose of this Service Calibra tion is to calibrate the nominal advance of the media. Thi s calibration i s neces sary to control the exact movement of the media in order t o avoid print quality proble ms like banding. T he[...]

Service Calibrations 5-12 HP Design Jets 50 0, 510 and 800 Series P rinter s Servi ce Manual 3 If media is not loaded, the following message appears on the fr ont panel and you must load media into the Printer . NOTE Do NOT use any other type of media ap art from HP Hi gh Gloss Photo Paper or HP Bright White Inkjet Paper . 4 The Printer will start [...]

Service Calibrat ions 5-13 HP DesignJet s 500 , 510 and 80 0 Series P rinters S ervice Manual 7 Re-enter the Advance Calibra tion and select "Measure pattern" and press Enter . 8 The Printer will me asure the a lignment marks using t he line s ensor on the Carriage Assembly . The following message will be displayed while the Print er meas[...]

6-1 HP Desi gnJets 5 00, 510 and 800 Series Printers Service Man ual 6 Print Quality 6 Print Qu ality 6 -2 Print Quali ty T ro ubleshooti ng Checkl ist 6-2 How to Use the T roubleshooting P rocedure 6-4 What is the T ro ubleshoo ting Pr ocedure? 6 -4 Perfor ming the T roubleshoot ing Proce dure 6- 4 T roubl eshootin g Proc edure Flow chart 6-7 No P[...]

Print Qual ity 6-2 HP Design Jets 50 0, 510 and 800 S eries Prin ters Service Manu al Print Quality Print Quality T r oubleshooting Checklist When faced with a Print Quality problem, use the following checklist as a guide in troubleshooting the problem: 1 Problem reproduction  Reproduce the problem that the customer is seeing using their origina[...]

Print Qual ity 6-3 HP Desi gnJets 5 00, 510 and 800 Series Printers Service Man ual the Printer as indicated previously .  If the output obtained using the HP Solution is good and the one obtained through the 3rd party solution is bad, HP support organization should comm unicate to the customer that the problem is not in the Printer a nd that he[...]

Print Qual ity 6-4 HP Design Jets 50 0, 510 and 800 S eries Prin ters Service Manu al How to Use the T r oubleshooting Pr ocedur e What is the T roubleshooting Procedur e? The Printer contains an interna l T roubleshooting procedure which helps you to diagnose and resolve the possible source of any Image Quality or Line Qua lity defects. If Print Q[...]

Print Qual ity 6-5 HP Desi gnJets 5 00, 510 and 800 Series Printers Service Man ual 2 Press the ↑ or ↓ key un til t he fron t pa nel hi ghli ghts T roubleshoo ting and th en press the Enter key . 3 The Printer first checks to see whether the Printheads have been aligned recently . Misalignment of the Printheads is a common cause of Print Qua li[...]

Print Qual ity 6-6 HP Design Jets 50 0, 510 and 800 S eries Prin ters Service Manu al the front panel, indicate whether ther e are problems with t hem. The sorts of problems to look for are:  White streaks or bands in the solid blocks. 8 If you indicate that there are pr oblems in the blocks of color , the Printer will try and clean the Printhea[...]

Print Qual ity 6-7 HP Desi gnJets 5 00, 510 and 800 Series Printers Service Man ual T roubleshooting Pr ocedur e Flowchart Printer checks whether Printhead Alignment has recently been done Printhead Align ment hasn ’t been done recently Printer recommends Aligning Printheads Printhead Alignment has been done recently ST AR T HERE Printer prints D[...]

Print Qual ity 6-8 HP Design Jets 50 0, 510 and 800 S eries Prin ters Service Manu al No Printing Defects Fou nd Using the T roubleshooti ng Proced ur e If all the test pat terns fr om the T roubleshootin g procedure are correct and you still exper ience print qua lity problems, here ar e some of the more likely causes to check:  The print mode [...]

Print Qual ity 6-9 HP Desi gnJets 5 00, 510 and 800 Series Printers Service Man ual Solv ing Co lor Accur acy p roblems These are two areas you should review when troubleshooting a color accur acy problem: Configurat ion (Po stScript option o nly) Check that you are using the correct drive r setting and CRD information for the software. Check which[...]

Print Qual ity 6-10 HP Design Jets 50 0, 510 and 800 S eries Prin ters Service Manu al Media Always make sure that the custom er is using the appropriate media for the required image and that it is consistent with the software application being used. T o e nsure color accuracy and print quality performance of the Printer , onl y media types that ha[...]

7-1 HP DesignJet s 500, 51 0 and 800 Series P rinters S ervice Manual 7 Parts and Diagrams 7 Printer S upport 7 -2 Right Hand C over 7-4 Left Ha nd Cover 7-6 T op Cover and Deflector s 7-8 Rollfeed M odule 7 -10 Back Platen Assembl y 7-12 Elec tronic s Modu le 7- 14 Cooling F an 7-16 Cutter Assemblies 7-19 Ink D el ive ry Sy ste m 7- 21 Servi ce St[...]

Parts and Diagrams 7-2 HP Des ignJets 5 00, 510 and 800 S eries Pr inters Se rvice Man ual Printer Sup port Printer Support for HP DesignJet 500 and 800 Series Reference on Drawing HP Part Numb er Quantity De scription/Comm ents 1 C7782-60002 1 Bin Flint (24" Model) SV C7781-60007 1 Bin Graph (24" Model) SV C7770-60148 1 Bin Assembly (42&[...]

Parts and Diag rams 7-3 HP DesignJet s 500, 51 0 and 800 Series P rinters S ervice Manual Figure 1: Printer Support 4 3 3 1 2 2 5 Bin Flint on the HP DesignJet 500 and 800 Series 1 Basket assembly on the HP DesignJet 510 Series[...]

Parts and Diagrams 7-4 HP Des ignJets 5 00, 510 and 800 S eries Pr inters Se rvice Man ual Right Hand Cover Right Hand Cover for HP DesignJet 500 and 800 Series Reference on Drawing HP Part Numb er Quantity De scription/Comm ents 1 C7769-60159 1 Right Hand Cover - Grey (HP DesignJet 500 Series Only) C7769-60436 1 Right Hand Cover (HP DesignJet 500P[...]

Parts and Diag rams 7-5 HP DesignJet s 500, 51 0 and 800 Series P rinters S ervice Manual Figur e 2: Right Hand Cover 4 1 2 3 5[...]

Parts and Diagrams 7-6 HP Des ignJets 5 00, 510 and 800 S eries Pr inters Se rvice Man ual Left Hand Cover Left Hand Cover Reference on Drawing HP Part Numb er Quantity De scription/Comm ents 1 C7769-60158 1 Left Hand Cover - Gr ey (HP DesignJet 500 Series Only) C7779-60158 1 Left Hand Cover - Black (HP DesignJet 800 Series Only) CH336-67004 1 Left[...]

Parts and Diag rams 7-7 HP DesignJet s 500, 51 0 and 800 Series P rinters S ervice Manual Figure 3: Left Hand Cover 1 2 3 2 3[...]

Parts and Diagrams 7-8 HP Des ignJets 5 00, 510 and 800 S eries Pr inters Se rvice Man ual T op Cover and De flectors T op Cover an d Deflec tors Reference on Drawing HP Part Number Quantity Descri ption/ Comments 24" 42" 1 C7769-60154 1 T op Cover - Grey (HP DesignJet 500 Series Only) C7770-60154 1 T op Cover - Grey (HP DesignJet 500 Ser[...]

Parts and Diag rams 7-9 HP DesignJet s 500, 51 0 and 800 Series P rinters S ervice Manual Figur e 4: T op Cover and Deflectors 2 1 3 4[...]

Parts and Diagrams 7-10 HP Des ignJets 5 00, 510 and 800 S eries Pr inters Se rvice Man ual Rollfeed Mo dule Rollfeed Module Reference on Drawing HP Part Numb er Quantity De scription/Comm ents 1 C7769-60162 1 Rollfeed Module Kit CH336-67009 1 Rollfeed Kit SV C (HP DesignJet 510 Series Only) 2 0625-0008 6 Screw Plas M4 1in 3 C7770-60094 1 Spindle ([...]

Parts and Diag rams 7-11 HP DesignJet s 500, 51 0 and 800 Series P rinters S ervice Manual Figur e 5: Rollfeed Module 1 1 3 2 2[...]

Parts and Diagrams 7-12 HP Des ignJets 5 00, 510 and 800 S eries Pr inters Se rvice Man ual Back Platen Assembly Back Pla ten Ass embly Reference on Drawing HP Part Numb er Quantity De scription/Comm ents 1 C7769-60410 1 Back Platen (24" Model Only) C7770-60303 1 Back Platen (42" Model Only) 2 0590-1852 2 Screw 3 C7769-60379 1 Media Senso[...]

Parts and Diag rams 7-13 HP DesignJet s 500, 51 0 and 800 Series P rinters S ervice Manual Figure 6: Back Platen Assembly 1 2 3[...]

Parts and Diagrams 7-14 HP Des ignJets 5 00, 510 and 800 S eries Pr inters Se rvice Man ual Electr onics Mo dule Electronics Module Reference on Drawing HP Part Numb er Quantity De scription/Comm ents 1 C7779-60144 1 Electronics Module CH336-67002 1 Main PCA / Electronics Module SVC (HP DesignJet 510 Series Only) 2 0515-4662 3 Screw T ap M3 x 10 mm[...]

Parts and Diag rams 7-15 HP DesignJet s 500, 51 0 and 800 Series P rinters S ervice Manual Figur e 7: Electr onics Module 1 2 4 3 page for more details Refer to the following[...]

Parts and Diagrams 7-16 HP Des ignJets 5 00, 510 and 800 S eries Pr inters Se rvice Man ual Cooling Fan NOTE The cooling fan orientation for the HP D esignJet 500 Printer Series (serial number MY857H307G) and greater , and all of the HP DesignJet 510 Series Printers, is as shown below .[...]

Parts and Diag rams 7-17 HP DesignJet s 500, 51 0 and 800 Series P rinters S ervice Manual Pow er S upply Power Supp ly Reference on Drawing HP Part Numb er Quantity De scription/Comm ents 1 C7769-60387 1 Power Supply Unit 2 0515-4662 3 Screw T ap M3 x 10 mm[...]

Parts and Diagrams 7-18 HP Des ignJets 5 00, 510 and 800 S eries Pr inters Se rvice Man ual Figure 8: Power Supply 2 1[...]

Parts and Diag rams 7-19 HP DesignJet s 500, 51 0 and 800 Series P rinters S ervice Manual Cutter Assemblies Cutter Assembli es Reference on Drawing HP Part Numb er Quantity De scription/Comm ents 1 C7769-60390 1 Cutter Assembly 2 C7769-60169 1 Cutter Bushing 3 C7769-60179 1 Cutter Guide (24" Model Only) C7770-60017 1 Cutter Guide (42" Mo[...]

Parts and Diagrams 7-20 HP Des ignJets 5 00, 510 and 800 S eries Pr inters Se rvice Man ual Figure 9: Cutter Assemblies 1 3 4 4 5 6 2[...]

Parts and Diag rams 7-21 HP DesignJet s 500, 51 0 and 800 Series P rinters S ervice Manual Ink De livery Sy stem Ink Deli very System Reference on Drawing HP Part Numb er Quantity De scription/Comm ents 1 C7769-60381 1 T ubes Assembly (24 " Model Only) C7769-60286 1 T ubes Assembl y (42" Model Only) 2 C7769-60373 1 Ink Supply S tation CH3[...]

Parts and Diagrams 7-22 HP Des ignJets 5 00, 510 and 800 S eries Pr inters Se rvice Man ual Figure 10: Ink Delivery System 4 1 2 3[...]

Parts and Diag rams 7-23 HP DesignJet s 500, 51 0 and 800 Series P rinters S ervice Manual Service S tation and Spittoon Service S tation and Spittoon Reference on Drawing HP Part Numb er Q uantity Descri pti on/ Comm ent s 1 C7769-60374 1 Service Station/Aerosol Fan 2 0625-0018 2 Scre w Plas 6-19 0.5 in 3 C7769-60165 1 Left Spittoon Assembly[...]

Parts and Diagrams 7-24 HP Des ignJets 5 00, 510 and 800 S eries Pr inters Se rvice Man ual Figure 1 1: Service S tation and S pittoon 1 3 2[...]

Parts and Diag rams 7-25 HP DesignJet s 500, 51 0 and 800 Series P rinters S ervice Manual Service S tation Holder Servic e S tation Hold er Reference on Drawing HP Part Numb er Quantity De scription/Comm ents 1 C7769-60391 1 Service Station Holder (Right Hand Bracke t) 2 0515-4873 4 Screw 3 0625-0018 2 Screw 4 C7769-60385 1 Interconnect PCA 5 0625[...]

Parts and Diagrams 7-26 HP Des ignJets 5 00, 510 and 800 S eries Pr inters Se rvice Man ual Figure 12: Service S tat ion Holder 2 5 4 1 6 3[...]

Parts and Diag rams 7-27 HP DesignJet s 500, 51 0 and 800 Series P rinters S ervice Manual Pinch-Whee l Assemblies * Pinch Arm Mechanism includes the Pinch Arm Lever . Pinch-Whee l Assemblies Reference on Drawing HP Part Numb er Quantity De scription/Comm ents 1 C7769-60181 1 Pinch-Arm Mechanism (24" Model) * C7770-60015 1 Pinch-Arm Mechanism [...]

Parts and Diagrams 7-28 HP Des ignJets 5 00, 510 and 800 S eries Pr inters Se rvice Man ual Figur e 13: Pinch-Wheel Assemblies 5 1 2 3 4[...]

Parts and Diag rams 7-29 HP DesignJet s 500, 51 0 and 800 Series P rinters S ervice Manual Scan-Axis Motor Scan-Axis Motor Reference on Drawing HP Part Numb er Quantity De scription/Comm ents 1 C7769-60375 1 Scan-Axis Motor 2 0515-4873 2 Screw[...]

Parts and Diagrams 7-30 HP Des ignJets 5 00, 510 and 800 S eries Pr inters Se rvice Man ual Figur e 14: Scan-Axis Motor 1 2[...]

Parts and Diag rams 7-31 HP DesignJet s 500, 51 0 and 800 Series P rinters S ervice Manual Drive Ro ller Enc oder Se nsor Drive Roller E ncoder S ensor Reference on Drawing HP Part Numb er Quantity De scription/Comm ents 1 C7769-60406 1 Drive Roller Encoder Sensor Cover K it 2 0625-0024 1 Screw 3 C7769-60384 1 Drive Roller Encoder Sensor 4 0625-002[...]

Parts and Diagrams 7-32 HP Des ignJets 5 00, 510 and 800 S eries Pr inters Se rvice Man ual Figure 15: Drive Roller En coder Sens or 1 2 3 4[...]

Parts and Diag rams 7-33 HP DesignJet s 500, 51 0 and 800 Series P rinters S ervice Manual Print Platen Assembly Print P laten Assembly Reference on Drawing HP Part Number Quantity Descri ption/ Comments 24" 42" 1 C7769-60174 1 1 Print Platen Kit (Includes parts for both the 24" and 42" Models) 2 0625-0024 31 38 Screws[...]

Parts and Diagrams 7-34 HP Des ignJets 5 00, 510 and 800 S eries Pr inters Se rvice Man ual Figure 16: Print Platen Assembly 1 2[...]

Parts and Diag rams 7-35 HP DesignJet s 500, 51 0 and 800 Series P rinters S ervice Manual Carriage Assembly Carriage Assembly Reference on Drawing HP Part Numb er Quantity De scription/Comm ents 1 C7769-60376 1 Carriage Assembly 2 C7769-60305 1 T railing Cable (24" Model Only) C7769-60274 1 T raili ng Cable (42" Model Only) 3 C7769-60182[...]

Parts and Diagrams 7-36 HP Des ignJets 5 00, 510 and 800 S eries Pr inters Se rvice Man ual Figur e 17: Carriage Assembly 1 2 3 4 5[...]

Parts and Diag rams 7-37 HP DesignJet s 500, 51 0 and 800 Series P rinters S ervice Manual V acuum Fan Va c u u m F a n Reference on Drawing HP Part Numb er Quantity De scription/Comm ents 1 C7769-60407 1 V acuum Fan[...]

Parts and Diagrams 7-38 HP Des ignJets 5 00, 510 and 800 S eries Pr inters Se rvice Man ual Figure 18: V ac uum Fan 1[...]

Parts and Diag rams 7-39 HP DesignJet s 500, 51 0 and 800 Series P rinters S ervice Manual Interc onnect Cable Interc onnect Cable Reference on Drawing HP Part Numb er Quantity De scription/Comm ents 1 C7769-60180 1 Interconnect Cable (24" Model Only) C7770-60016 1 Interconnect Cable (42" Model Only)[...]

Parts and Diagrams 7-40 HP Des ignJets 5 00, 510 and 800 S eries Pr inters Se rvice Man ual Figure 19: Interconnect Cabl e 1[...]

Parts and Diag rams 7-41 HP DesignJet s 500, 51 0 and 800 Series P rinters S ervice Manual Paper -Axis Motor Paper -Axis Motor Reference on Drawing HP Part Numb er Quantity De scription/Comm ents 1 C7769-60377 1 Paper-Axis Motor Assembly 2 0515-4480 2 Screw[...]

Parts and Diagrams 7-42 HP Des ignJets 5 00, 510 and 800 S eries Pr inters Se rvice Man ual Figur e 20: Paper - Axis Motor 1 2[...]

Parts and Diag rams 7-43 HP DesignJet s 500, 51 0 and 800 Series P rinters S ervice Manual Drive Ro ller Drive Roller Reference on Drawing HP Part Numb er Quantity De scription/Comm ents 1 C7769-60412 1 Drive Roller Kit (24" Model Only) C7769-60289 1 Drive Roller Kit (42" Model Only) 2 C7769-60408 1 T ransmission Gear Kit 3 C7769-60254 1 [...]

Parts and Diagrams 7-44 HP Des ignJets 5 00, 510 and 800 S eries Pr inters Se rvice Man ual Figur e 21: Drive Roller 1 2 3[...]

Parts and Diag rams 7-45 HP DesignJet s 500, 51 0 and 800 Series P rinters S ervice Manual Miscellaneous Item s Miscellaneous Items Reference on Drawing HP Part Numb er Quantity De scription/Comm ents - C77 69-60185 1 Repackaging Kit (24" Model Only) - C77 70-60007 1 Repackaging Kit (42" Model Only) - C77 69-60405 1 Screw Kit[...]

8-1 HP DesignJ ets 500, 510 and 80 0 Series Printers Service Manual 8 Removal and Installation 8 Screw T ypes 8-4 Left Ha nd Cover 8-5 Right Hand C over 8-7 Front Panel 8-9 W indo w and T op Cover 8-10 Media Deflecto rs 8-1 1 Left End Roll -Feed 8- 13 Right En d Roll- Feed 8 -15 Back Plate n 8-17 Media Sensor 8- 19 Formatter 8-20 LAN Card 8-21 Spit[...]

Removal and Insta llation 8-2 HP Desi gnJets 500, 510 and 800 S eries Pr inters Service Manu al Intr oduction This chapter is a step by step guide to the r emoval and installation of the key components in the printer . Y ou may find it useful to tick off the steps as they ar e pe rformed. Use the illustration at each pr ocedure to i dentify the par[...]

Removal and Insta llation 8-3 HP DesignJ ets 500 , 510 and 8 00 Series Printers Service Manual Electr ostati c Discharge (ESD) Pr ecautions T o prevent damage to the Printer ci rcuits from high-voltage elec trosta tic dischar ge (ESD): 1. Do not wear clothing that is subject to static build-up. 2. Do not handle integrated circuits (ICs) in carpe te[...]

Removal and Insta llation 8-4 HP Desi gnJets 500, 510 and 800 S eries Pr inters Service Manu al Screw T y pes T ype T or x Leng th (mm) Head T ype Thread T y pe Part Num ber A T -20 17 Pan T aptite 0515-4861 B T -10 8.0 Pan T aptite 0515-4662 C T -20 10 Pan T aptite 0515-4873 D T -10 17.5 Pan W asher Plastite 0515-2675 E T -15 12.7 Pan Plastite 062[...]

Removal and Insta llation 8-5 HP DesignJ ets 500 , 510 and 8 00 Series Printers Service Manual Left Hand Cover Removal W ARNING Swit ch off the p rinter and remove the powe r cable. NOTE Refer to the table on Page 8-4 for information on screw types. 1. Remove the Spindle. 2. Remove 3 T -20 screws ( Ty p e F ) from the Rear of the Left Hand Cover . [...]

Removal and Insta llation 8-6 HP Desi gnJets 500, 510 and 800 S eries Pr inters Service Manu al 4. Remove 1 T -20 screw ( Ty p e F ) from the front of Left Hand Cover . 5. Open the W indow and remove 1 T -20 screw ( Ty p e F ) from the side-plat e. NOTE Be careful not to drop the screw into the Prin ter . 6. Remove the Left Hand Cover .[...]

Removal and Insta llation 8-7 HP DesignJ ets 500 , 510 and 8 00 Series Printers Service Manual Right Hand Cover Removal W ARNING Swit ch off the p rinter and remove the powe r cable. NOTE Refer to the table on Page 8-4 for information on screw types. 1. Remove 1 T -20 screw ( Ty p e F ) from the back of the Right Hand Cover . 2. Open the Ink Cartri[...]

Removal and Insta llation 8-8 HP Desi gnJets 500, 510 and 800 S eries Pr inters Service Manu al 4. Remove 1 T -20 screw ( Ty p e F ) from the front of the Right Hand Cover . 5. Open the W indow and remove 1 T -20 screw ( Ty p e F ) from the side pl ate. 6. Remove the Right Hand Cover . NOTE Always keep the Ink Cartridge door open wh en r emoving/in[...]

Removal and Insta llation 8-9 HP DesignJ ets 500 , 510 and 8 00 Series Printers Service Manual Fr ont Panel Removal W ARNING Swit ch off the p rinter and remove the powe r cable. 1. Remove the the Right Hand Cover - Refer to Page 8-7 . 2. Remove the Right Hand T r im. 3. Disconnect Front Panel Connector from the IS S PCA. 4. Unclip the Front Panel [...]

Removal and Insta llation 8-10 HP Desi gnJets 500, 510 and 800 S eries Pr inters Service Manu al Window and T op Cover Removal W ARNING Swit ch off the p rinter and remove the powe r cord. NOTE Refer to the table on Page 8-4 for information on screw types. 1. Remove the following screws ( Ty p e A ) from the r ear that att ach the T op Cover to the[...]

Removal and Insta llation 8-11 HP DesignJ ets 500 , 510 and 8 00 Series Printers Service Manual Media Deflectors Removal W ARNING Switch off the printer and remove the power cord. 1. Make sure the Media Lever is in the UP Position. 2. Lift both tabs up and slide Right Deflec tor to the le ft and lift up. NOTE: Ple ase note th at in some p rinters, [...]

Removal and Insta llation 8-12 HP Desi gnJets 500, 510 and 800 S eries Pr inters Service Manu al 3. Lift tab up and slide Middle Deflector to the right and lift up. 4. Lift tab up and slide Left Deflector to the right and lift up. NOTE: In some pri nters, the Left Deflector is secured to the Deflector Holder with 2 screws. In this case you MUST r e[...]

Removal and Insta llation 8-13 HP DesignJ ets 500 , 510 and 8 00 Series Printers Service Manual Left End Roll-Feed Removal W ARNING Switch off the printer and remove the power cord. NOTE Refer to the table on Page 8-4 for information on screw types. 1. Remove the Left Hand Cover - Refer to Page 8-5 2. Remove the Spindle. 3. Remove 1 T -20 screw ( T[...]

Removal and Insta llation 8-14 HP Desi gnJets 500, 510 and 800 S eries Pr inters Service Manu al 5. Move Left End Roll-Feed down and remove fr om Printer .[...]

Removal and Insta llation 8-15 HP DesignJ ets 500 , 510 and 8 00 Series Printers Service Manual Right End Roll-Feed Removal W ARNING Switch off the printer and remove the power cord. NOTE Refer to the table on Page 8-4 for information on screw types. 1. Remove the Right Hand Cover - Refer to Page 8-7 . 2. Remove the Spindle. 3. Remove 1 T -20 screw[...]

Removal and Insta llation 8-16 HP Desi gnJets 500, 510 and 800 S eries Pr inters Service Manu al 5. Remove Right Hand Roll-Feed.[...]

Removal and Insta llation 8-17 HP DesignJ ets 500 , 510 and 8 00 Series Printers Service Manual Back Platen Removal W ARNING Switch off the printer and remove the power cord. NOTE Refer to the table on Page 8-4 for information on screw types. 1. Remove the Spindle. 2. Make sure the Media Lever is in the UP Position. 3. Unclip the Media Sensor Cover[...]

Removal and Insta llation 8-18 HP Desi gnJets 500, 510 and 800 S eries Pr inters Service Manu al 4. Unclip the Media Sensor from underneath the Back Platen. 5. Remove 2 T -15 sc rews ( Ty p e E ) from the Back Pl aten. 6. Remove the Back Platen by pulling it evenly towards you. NOTE M a k e s u r e t h a t t h e M e d i a Sensor is not attached to [...]

Removal and Insta llation 8-19 HP DesignJ ets 500 , 510 and 8 00 Series Printers Service Manual Media Sensor Removal W ARNING Switch off the printer and remove the power cord. 1. Remove the Right Hand Cover - Refer to Page 8-7 . 2. Remove the Spindle. 3. Disconnect the Media Sensor Cable from the IS S PCA. 4. Unclip the Media Sensor Cover and remov[...]

Removal and Insta llation 8-20 HP Desi gnJets 500, 510 and 800 S eries Pr inters Service Manu al Formatte r Removal W ARNING Swit ch off the p rinter and remove the powe r cord. 1. Remove the LAN Card Cover from the back of the Left Hand Cover . 2. W ith a fla t end screwdriver , unscrew the 2 screws that a ttach the Format ter to the Electronics. [...]

Removal and Insta llation 8-21 HP DesignJ ets 500 , 510 and 8 00 Series Printers Service Manual LAN Card Removal W ARNING Switch off the printer and remove the power cord. 1. Remove the LAN Card Cover from the back of the Left Hand Cover . 2. Disconnect the LAN Cable from the LAN Card 3. W ith a fla t end screwdriver , unscrew the 2 scre ws that at[...]

Removal and Insta llation 8-22 HP Desi gnJets 500, 510 and 800 S eries Pr inters Service Manu al 4. Remove the LAN Card f rom the Printer .[...]

Removal and Insta llation 8-23 HP DesignJ ets 500 , 510 and 8 00 Series Printers Service Manual Spittoon Removal W ARNING Switch off the printer and remove the power cord. 1. Remove the Left Hand Cover - Refer to Page 8-5 . 2. Release t he cabl es that are at tached to the Spittoon. 3. Press in t he 2 clips to relea se the Spittoon. 4. Lift up the [...]

Removal and Insta llation 8-24 HP Desi gnJets 500, 510 and 800 S eries Pr inters Service Manu al Electr onics Mo dule Removal W ARNING Swit ch off the p rinter and remove the powe r cord. NOTE Refer to the table on Page 8-4 for information on screw types. 1. Remove the Left Hand Cover - Refer to Page 8-5 . 2. Disconnect ALL the cables from the Elec[...]

Removal and Insta llation 8-25 HP DesignJ ets 500 , 510 and 8 00 Series Printers Service Manual 4. Remove 1 T -10 screw ( Ty p e B ) from the back of the Electronics Module. 5. Loosen 1 T -10 screw ( Ty p e B ) just below the Electronics Module. 6. Lift the Electronics Module up and towards the right and remove from Printer . Loosen Only 1 2[...]

Removal and Insta llation 8-26 HP Desi gnJets 500, 510 and 800 S eries Pr inters Service Manu al Installing the Electronics Module NOTE When in stalling the Elect ron ics Modu le, make sure that you insert the tab on the Printer into t he slot in the Elect ronics Module.[...]

Removal and Insta llation 8-27 HP DesignJ ets 500 , 510 and 8 00 Series Printers Service Manual Power S upply Removal W ARNING Switch off the printer and remove the power cord. NOTE Refer to the table on Page 8-4 for information on screw types. 1. Remove the Left Hand Cover - Refer to Page 8-5 . 2. Remove 1 T -10 ( Ty p e B ) screw from the Power S[...]

Removal and Insta llation 8-28 HP Desi gnJets 500, 510 and 800 S eries Pr inters Service Manu al 4. Remove 2 T -10 screws ( Ty p e B ) tha t secure Power Supply to the Bracket. 5. Remove the Power Supply as one assembly (Power Switch and Power Supply Unit). 1 2 3[...]

Removal and Insta llation 8-29 HP DesignJ ets 500 , 510 and 8 00 Series Printers Service Manual Scan-Axis Motor Assembly Removal W ARNING Switch off the printer and remove the power cord. NOTE Refer to the table on Page 8-4 for information on screw types. 1. Remove the Left Hand Cover - Refer to Page 8-5 . 2. Remove the Right Hand Cover - Refer to [...]

Removal and Insta llation 8-30 HP Desi gnJets 500, 510 and 800 S eries Pr inters Service Manu al 6. Remove the left hand side of the Belt from the Sc an-Axis Mo tor . 7. Remove 2 T -20 screws ( Ty p e C ) from the Scan-Axis Motor . NOTE Make sure that you keep hold of the Scan-Axis Motor when r emoving the screws, otherwise the M otor could fall an[...]

Removal and Insta llation 8-31 HP DesignJ ets 500 , 510 and 8 00 Series Printers Service Manual Installi ng the Scan-Ax is Motor NOTE When in stalling t he Scan- Axis Motor , make sure that you insert the notc h in the Printer into the slot in the Scan-Axis Motor .[...]

Removal and Insta llation 8-32 HP Desi gnJets 500, 510 and 800 S eries Pr inters Service Manu al Cutter Assembly Removal W ARNING Swit ch off the p rinter and remove the powe r cord. 1. Select the "Cha nge Cutter" option from the Front Panel Menu. 2. Open the W indow . 3. Lift T ab UP and pull out the Cutter Assembly . 1 2 3[...]

Removal and Insta llation 8-33 HP DesignJ ets 500 , 510 and 8 00 Series Printers Service Manual Left Encoder Holder Removal W ARNING Switch off the printer and remove the power cord. NOTE Refer to the table on Page 8-4 for information on screw types. 1. Remove the Left Hand Cover - Refer to Page 8-5 . 2. Remove 1 T -15 screw ( Ty p e E ) from the L[...]

Removal and Insta llation 8-34 HP Desi gnJets 500, 510 and 800 S eries Pr inters Service Manu al 4. Disconnect the T railing Cable and unclip the Ferrite and remove. 5. Remove the Electronics Module - Refer to Page 8-24 . 6. Remove 2 T -20 screws ( Ty p e A ) from the L eft Enco der H ol der . 7. Remove the Left Encoder Holder , making sure that yo[...]

Removal and Insta llation 8-35 HP DesignJ ets 500 , 510 and 8 00 Series Printers Service Manual Cutter Bushing Removal W ARNING Switch off the printer and remove the power cord. 1. Remove the Left Hand Cover - Refer to Page 8-5 . 2. Remove the Electronics Module - Refer to Page 8-24 . 3. Remove the Cutt er Assembly - Re fer to Page 8-32 . 4. Remove[...]

Removal and Insta llation 8-36 HP Desi gnJets 500, 510 and 800 S eries Pr inters Service Manu al Cutter Gui de Bracket Removal W ARNING Swit ch off the p rinter and remove the powe r cord. NOTE Refer to the table on Page 8-4 for information on screw types. 1. Remove the Left Hand Cover - Ref er to Page 8-5 . 2. Remove the Cutter from its position. [...]

Removal and Insta llation 8-37 HP DesignJ ets 500 , 510 and 8 00 Series Printers Service Manual 4. Remove 1 T -10 screw ( Ty p e B ) from the Cutter Guide Bracket. 5. Slide the Cutte r Guide Brac ket out of the Print er .[...]

Removal and Insta llation 8-38 HP Desi gnJets 500, 510 and 800 S eries Pr inters Service Manu al Drive Roller Encoder S ensor Removal W ARNING Swit ch off the p rinter and remove the powe r cord. NOTE Refer to the table on Page 8-4 for information on screw types. 1. Remove the Left Hand Cover - Ref er to Page 8-5 . 2. Remove the Spittoon - Refer to[...]

Removal and Insta llation 8-39 HP DesignJ ets 500 , 510 and 8 00 Series Printers Service Manual 6. Depress the clip and remove the Encoder Sensor Cover . 7. Remove 1 T -8 screw ( Ty p e G ) from the Encoder Sensor . 8. Move the Encoder Sensor to the left and remove (including the Encoder Sensor Cable). 2 1 1 2 3[...]

Removal and Insta llation 8-40 HP Desi gnJets 500, 510 and 800 S eries Pr inters Service Manu al T railing Cable Removal NOTE Refer to the table on Page 8-4 for information on screw types. 1. Perform the Servic e Utility "Unloc k Carriag e" - Refer to Page 4-23 . NOTE Swit ch off the Pri nter after performin g this Ut ility . 2. Remove th[...]

Removal and Insta llation 8-41 HP DesignJ ets 500 , 510 and 8 00 Series Printers Service Manual 6. Remove all the Printhea ds. 7. Loosen 1 T -8 screw that secures the T ube s to the Carriage. 8. Unclip the T ubes from the Carriage and lift up. Unclip[...]

Removal and Insta llation 8-42 HP Desi gnJets 500, 510 and 800 S eries Pr inters Service Manu al 9. Move the T ubes Assembly clear from the Carriage Asse mbly . 10. Close the Carriage Cover . 11 . Unclip the C arriage Cover ( clip located on the lef t hand side of the Carriage - use a sc rew drive r if n eces sary ).[...]

Removal and Insta llation 8-43 HP DesignJ ets 500 , 510 and 8 00 Series Printers Service Manual 12. Remove the clip securing the T railing Cable. 13. Disconnect the T railing Cable from the Carriage Asse mbly . 14. Slide the T railing Ca ble out of the cl ip inside the Carriage Assembly and then lift up to f ree it from the Carriag e. Remove 1 2[...]

Removal and Insta llation 8-44 HP Desi gnJets 500, 510 and 800 S eries Pr inters Service Manu al 15. Move the Carriage Assembly to the right so that the T railing Cable clips on the beam are visible. 16. Release ALL the clips on the beam that secure the T railing Cable. 17. Slide the Pla stic Holder , that kept t he T r ailing Cable flat, to the ri[...]

Removal and Insta llation 8-45 HP DesignJ ets 500 , 510 and 8 00 Series Printers Service Manual 18. Remove the Pl astic Holde r from the Printer . 19. Release the T railing Cable clips. 20. Disconnect the T railing Cable from the Electronics Module.[...]

Removal and Insta llation 8-46 HP Desi gnJets 500, 510 and 800 S eries Pr inters Service Manu al 21. Unclip the Ferrite and remove. 22. Slide the T railing Cable through the Carriage Assembly and remove.[...]

Removal and Insta llation 8-47 HP DesignJ ets 500 , 510 and 8 00 Series Printers Service Manual Installing the T railing C able NOTE When instal ling the T railing Cable, make sure that you align the r ed lines on the T railing Cable as shown in these drawings. Align Align[...]

Removal and Insta llation 8-48 HP Desi gnJets 500, 510 and 800 S eries Pr inters Service Manu al Ink Supply S tation Removal W ARNING Swit ch off the p rinter and remove the powe r cord. NOTE Refer to the table on Page 8-4 for information on screw types. 1. Remove the Ink Cartridges. 2. Remove the Right Hand Cover - Refer to Page 8-7 . 3. Disconnec[...]

Removal and Insta llation 8-49 HP DesignJ ets 500 , 510 and 8 00 Series Printers Service Manual 5. Remove 1 T -15 screw ( Ty p e E ) from the top of the Assembly . 6. Remove the Ink Supply S tation from the Print er . NOTE The ISS is a comp lete Assembly that inc ludes the Cartridge Holder (top) and T ray ( botto m) . The co mple te Assembly must b[...]

Removal and Insta llation 8-50 HP Desi gnJets 500, 510 and 800 S eries Pr inters Service Manu al Interconnect PCA Removal W ARNING Swit ch off the p rinter and remove the powe r cord. NOTE Refer to the table on Page 8-4 for information on screw types. 1. Remove the Right Hand Cover - Refer to Page 8-7 . 2. Disconnect all the cables connected to the[...]

Removal and Insta llation 8-51 HP DesignJ ets 500 , 510 and 8 00 Series Printers Service Manual 4. Lift the Interconnect PCA and remove.[...]

Removal and Insta llation 8-52 HP Desi gnJets 500, 510 and 800 S eries Pr inters Service Manu al Service S tation and Aerosol Fan Removal NOTE Refer to the table on Page 8-4 for information on screw types. 1. Perform the Servi ce Utility "Unloc k Carriag e" - Refer to Page 4-23 . NOTE Swit ch off the Pri nter after performin g this Ut ili[...]

Removal and Insta llation 8-53 HP DesignJ ets 500 , 510 and 8 00 Series Printers Service Manual 5. Remove 2 T -15 sc rews ( Ty p e E ) from inside th e Service S tation. 6. Make sure you lift the Carriage Lock before sliding out the Service St ation out of the Printer . 7. Slide the Assembly towards you (to the right) and remove.[...]

Removal and Insta llation 8-54 HP Desi gnJets 500, 510 and 800 S eries Pr inters Service Manu al Installi ng the Servi ce S tat ion/Ae r osol Fan NOTE When inst alling the Se rvice S tation, make sure that you line up the t abs on t he Service S tation with the structure of t he Servi ce S tation Holder .[...]

Removal and Insta llation 8-55 HP DesignJ ets 500 , 510 and 8 00 Series Printers Service Manual Cutter Guide Removal W ARNING Switch off the printer and remove the power cord. 1. Remove the Left Hand Cover - Refer to Page 8-5 . 2. Remove the Cutt er Assembly - Re fer to Page 8-32 . 3. Remove the Cutt er Guide Br acket - Refer to Page 8-36 . 4. Slid[...]

Removal and Insta llation 8-56 HP Desi gnJets 500, 510 and 800 S eries Pr inters Service Manu al Print P laten Removal W ARNING Swit ch off the p rinter and remove the powe r cord. NOTE Refer to the table on Page 8-4 for information on screw types. 1. Remove the Cutt er Assembly - Re fer to Page 8-32 . 2. Remove the Cutt er Guide - Refer to Page 8-[...]

Removal and Insta llation 8-57 HP DesignJ ets 500 , 510 and 8 00 Series Printers Service Manual Service S tation Holder Removal W ARNING Switch off the printer and remove the power cord. NOTE Refer to the table on Page 8-4 for information on screw types. 1. Remove the Left Hand Cover - Refer to Page 8-5 . 2. Remove the Right Hand Cover - Refer to P[...]

Removal and Insta llation 8-58 HP Desi gnJets 500, 510 and 800 S eries Pr inters Service Manu al 10. Remove 1 T -15 screw ( Ty p e E ) that secures the Servic e St ation Holder to the sideplate (located undernea th the Service S tation Holder). 11 . Remove 4 T -20 screws ( Ty p e C ) that secure the S ervice Station Holde r to the Print er Chassis.[...]

Removal and Insta llation 8-59 HP DesignJ ets 500 , 510 and 8 00 Series Printers Service Manual Inter connect Cable Removal W ARNING Switch off the printer and remove the power cord. 1. Remove the Left Hand Cover - Refer to Page 8-5 . 2. Remove the Right Hand Cover - Refer to Page 8-7 . 3. Remove the Electronics Module - Refer to Page 8-24 . 4. Rem[...]

Removal and Insta llation 8-60 HP Desi gnJets 500, 510 and 800 S eries Pr inters Service Manu al Ink Supply T ubes Removal 1. Perform the Servic e Utility "Cha nge Ink T ubes" - Refer to Page 4-26 . 2. Open the W indow and locate the Carriage Asse mbly . 3. Release t he latc h and lift up the Carriag e Cover . 4. Remove all the Printhea d[...]

Removal and Insta llation 8-61 HP DesignJ ets 500 , 510 and 8 00 Series Printers Service Manual 5. Open the Ink Cartridge Access Cover . 6. Remove all the Ink Cartridges. 7. Switch OFF the Printer and remove the power cord.[...]

Removal and Insta llation 8-62 HP Desi gnJets 500, 510 and 800 S eries Pr inters Service Manu al 8. Remove the T op Cover and W indow - Refer to Page 8-10 . 9. Loosen 1 T -8 screw that secures the T ube s to the Carriage. 10. Unclip the T ubes from the Carriage and lift up. Unclip[...]

Removal and Insta llation 8-63 HP DesignJ ets 500 , 510 and 8 00 Series Printers Service Manual 11 . Unclip the tubes fr om the T ubes Guide. 12. Release the T ubes Bracket from the Ink Supply S tation by pushing the clips inwards and lifting up the Bracket. 13. Remove the complete Ink Supply T ube s Assembly from the Printer . Unclip Lift up Brack[...]

Removal and Insta llation 8-64 HP Desi gnJets 500, 510 and 800 S eries Pr inters Service Manu al V acuum Fan Removal W ARNING Swit ch off the p rinter and remove the powe r cord. 1. Remove the Left Hand Cover - Ref er to Page 8-5 . 2. Remove ALL the Media Deflectors - Refer to Page 8-1 1 . 3. Disconnect the V acuum Fan Cable from the Electronics Mo[...]

Removal and Insta llation 8-65 HP DesignJ ets 500 , 510 and 8 00 Series Printers Service Manual 5. Unclip the V acuum Fan Assembly from underneath the Printer . NOTE Push in th e clips of the V acuum Fan s tarti ng from the right-h and side . 6. Remove the V acuum Fan Assembly from the Pr inter . NOTE When r emoving the V acuum Fan Assembly , make [...]

Removal and Insta llation 8-66 HP Desi gnJets 500, 510 and 800 S eries Pr inters Service Manu al Pinch-Arm Removal W ARNING Swit ch off the p rinter and remove the powe r cord. NOTE Refer to the table on Page 8-4 for information on screw types. 1. Remove the Spindle. 2. Remove the Bac k Platen (mak e sure the Pinch-Arm Lever is in the UP Position) [...]

Removal and Insta llation 8-67 HP DesignJ ets 500 , 510 and 8 00 Series Printers Service Manual Pinch-Arm Mechanism Removal W ARNING Switch off the printer and remove the power cord. NOTE Refer to the table on Page 8-4 for information on screw types. 1. Remove the Ba ck Plat en (make sure the Pinch-Arm Lever is in the UP Position) - Refer to Page 8[...]

Removal and Insta llation 8-68 HP Desi gnJets 500, 510 and 800 S eries Pr inters Service Manu al 5. Open the Media Guide by unclipping it. 6. While pulling the Media Clip down, move the comple te assembly to the left, towards you and then to the right and remove complete ly . 1 2 3[...]

Removal and Insta llation 8-69 HP DesignJ ets 500 , 510 and 8 00 Series Printers Service Manual Pinch-Arm Leve r Removal W ARNING Switch off the printer and remove the power cord. NOTE Refer to the table on Page 8-4 for information on screw types. 1. Remove the Right Hand Cover - Refer to Page 8-7 . 2. Make sure the Pinch-Arm Lever is in the UP Pos[...]

Removal and Insta llation 8-70 HP Desi gnJets 500, 510 and 800 S eries Pr inters Service Manu al 4. Remove 1 T -15 screw ( Ty p e E ) that secures the Lever to the Cam. 5. Lower the Pinch-Arm Lever and remove from the Printer (including the lever bushing). 1 2[...]

Removal and Insta llation 8-71 HP DesignJ ets 500 , 510 and 8 00 Series Printers Service Manual Pinch-Arm Sensor Removal W ARNING Switch off the printer and remove the power cord. NOTE Refer to the table on Page 8-4 for information on screw types. 1. Remove the Right Hand Cover - Refer to Page 8-7 . 2. Raise the Media Le ver . 3. Lift tab up and sl[...]

Removal and Insta llation 8-72 HP Desi gnJets 500, 510 and 800 S eries Pr inters Service Manu al 4. Remove 1 T -20 screw ( Ty p e C ) fr om the Right De flector Bracke t. 5. Remove the Right Deflector Bracket . 6. Remove 1 T -8 screw ( Ty p e G ) from the Pinch-Arm Sensor .[...]

Removal and Insta llation 8-73 HP DesignJ ets 500 , 510 and 8 00 Series Printers Service Manual 7. Disconnect the Pinch-Arm Sensor Cable from the Interconnect PCA. 8. Remove the Pinch-Arm Sensor (including the cable).[...]

Removal and Insta llation 8-74 HP Desi gnJets 500, 510 and 800 S eries Pr inters Service Manu al Fork Idler , T ensio ner and Idler Pul ley Removal W ARNING Swit ch off the p rinter and remove the powe r cord. 1. Remove the Left Hand Cover - Ref er to Page 8-5 . 2. Remove the Right Hand Cover - Refer to Page 8-7 . 3. Release the tension from the ri[...]

Removal and Insta llation 8-75 HP DesignJ ets 500 , 510 and 8 00 Series Printers Service Manual 5. Pull out the Belt from the right hand side of the Printer and remove the Idler P ulley . 6. Unlock the T e nsioner and remove from the Pr inter . NOTE If it is too di fficult t o unlock the tensi oner by han d, try using a Scr ewdriver (as a lever) in[...]

Removal and Insta llation 8-76 HP Desi gnJets 500, 510 and 800 S eries Pr inters Service Manu al Encode r S trip Removal W ARNING Swit ch off the p rinter and remove the powe r cord. NOTE Refer to the table on Page 8-4 for information on screw types. 1. Remove the Left Hand Cover - Ref er to Page 8-5 . 2. Remove the Right Hand Cover - Refer to Page[...]

Removal and Insta llation 8-77 HP DesignJ ets 500 , 510 and 8 00 Series Printers Service Manual 5. Release the Encoder Strip from the Service S tation Holder . 6. Remove the Enc oder Strip from the Printer . Release[...]

Removal and Insta llation 8-78 HP Desi gnJets 500, 510 and 800 S eries Pr inters Service Manu al Carriage Assembly (Including Belt) Removal 1. Perform the Servi ce Utility "Unloc k Carriag e" - Refer to Page 4-23 . NOTE Swit ch off the Pri nter after performin g this Ut ility . 2. Remove the Left Hand Cover - Refe r to Page 8-5 . 3. Remov[...]

Removal and Insta llation 8-79 HP DesignJ ets 500 , 510 and 8 00 Series Printers Service Manual 11 . Release the la tch and lift up the Carriage cove r . 12. Remove all the Printhea ds. 13. Loosen 1 T -8 screw that secures the T ube s to the Carriage.[...]

Removal and Insta llation 8-80 HP Desi gnJets 500, 510 and 800 S eries Pr inters Service Manu al 14. Unclip the T ubes from the Carriage and lift up. 15. Move the T ubes Assembly clear from the Carriage Asse mbly . 16. Close the Carriage Cover . Unclip[...]

Removal and Insta llation 8-81 HP DesignJ ets 500 , 510 and 8 00 Series Printers Service Manual 17. Unclip the C arriage Cover ( clip located on the lef t hand side of the Carriage - use a sc rew drive r if n eces sary ). 18. Remove the clip securing the T railing Cable. 19. Disconnect the T railing Cable from the Carriage Asse mbly . Remove[...]

Removal and Insta llation 8-82 HP Desi gnJets 500, 510 and 800 S eries Pr inters Service Manu al 20. Slide the T railing Ca ble out of the cl ip inside the Carriage Assembly and then lift up to f ree it from the Carria ge. 21. Slide the carriage (including the Belt) to the right and out of the Printer . 22. The Belt can then be slipped of f the Car[...]

Removal and Insta llation 8-83 HP DesignJ ets 500 , 510 and 8 00 Series Printers Service Manual Installing the Carriage Ass embly NOTE When connecti ng the T railing Cable to the Carriage, make sure that you align the r ed lines on the T railing Cable as shown in this drawing. NOTE When inst alling th e Belt, make sure that you insert it into the C[...]

Removal and Insta llation 8-84 HP Desi gnJets 500, 510 and 800 S eries Pr inters Service Manu al Paper -Axis Motor Removal W ARNING Swit ch off the p rinter and remove the powe r cord. 1. Remove the Spindle. 2. Remove the Left Hand Cover - Refer to Page 8-5 . 3. Remove the Bac k Platen (mak e sure the Lever is in the UP position) - Refer to Page 8-[...]

Removal and Insta llation 8-85 HP DesignJ ets 500 , 510 and 8 00 Series Printers Service Manual 6. Remove the Paper-Axis Mot or (including the cables).[...]

Removal and Insta llation 8-86 HP Desi gnJets 500, 510 and 800 S eries Pr inters Service Manu al Drive Ro ller Removal W ARNING Swit ch off the p rinter and remove the powe r cord. 1. Remove the Spindle. 2. Remove the Left Hand Cover - Refer to Page 8-5 . 3. Remove the Right Hand Cover - Refer to Page 8-7 . 4. Remove the Left and Right T rim s. 5. [...]

Removal and Insta llation 8-87 HP DesignJ ets 500 , 510 and 8 00 Series Printers Service Manual 16. Disconnect the Pinch-Arm Sensor Cable from the Interconnect PCA. 17. Disconnect the Paper-Axis Motor Cables and the V acuum Fan Cable from the Electronics Module. 18. Remove 1 screw (T -10) from the Grounding St rip.[...]

Removal and Insta llation 8-88 HP Desi gnJets 500, 510 and 800 S eries Pr inters Service Manu al 19. Remove 1 screw (T -15) from the Right Back T rim and re move trim. 20. Remove 1 screw (T -15) from the Le ft Back T rim and remove trim. 21. Remove 4 screws (T -25) that secure the T op Part of the Printer to the Bottom Part from the Left Hand Side.[...]

Removal and Insta llation 8-89 HP DesignJ ets 500 , 510 and 8 00 Series Printers Service Manual 22. Remove 4 screws ( T - 25) that s ecure the T op Part of the P rinter to the Bottom Part fr om the right hand side. 23. Make sure the Media Lever is in the UP Position and lift the complete T op Part of the Printer away from the Bottom Part. NOTE The [...]

Removal and Insta llation 8-90 HP Desi gnJets 500, 510 and 800 S eries Pr inters Service Manu al 25. Remove the Axle Spring. NOTE Be very car eful whe n r emov ing the Ax le Spri ng becau se yo u co uld dama ge the Enco der Disc. 26. Remove the Encoder Disc Cover . 27. Release the levers on both ends of the Drive Roller .[...]

Removal and Insta llation 8-91 HP DesignJ ets 500 , 510 and 8 00 Series Printers Service Manual 28. Lift Drive Roller out of the Printer . NOTE Make su re you take car e when lifti ng the D riv e Roll er because th e En coder Di sc could get damaged. NOTE After replacin g the Dri ve Roller (or the E ncoder Disc), m ake sure you perform th e Factor [...]

Removal and Insta llation 8-92 HP Desi gnJets 500, 510 and 800 S eries Pr inters Service Manu al Gear As sembli es Removal W ARNING Swit ch off the p rinter and remove the powe r cord. 1. Remove the Spindle. 2. Remove the Left Hand Cover - Refer to Page 8-5 . 3. Remove the Right Hand Cover - Refer to Page 8-7 . 4. Remove the Left and Right T rim s.[...]

Removal and Insta llation 8-93 HP DesignJ ets 500 , 510 and 8 00 Series Printers Service Manual 17. Remove the Dri ve Ro ller - R efer to Page 8-86 . 18. Remove the 2 locking pins from the Gears. 19. Remove the Gears.[...]

9-1 HP Desi gnJets 5 00, 510 and 800 Series Printers Service Man ual 9 Pr eventive Maintenance 9 Moistu re on the Prin ter 9-2 Noisy Carriage Bushing 9-2 Belt Sw elling 9-2 Cleaning the Printer 9-2 General C leaning 9-2 Cleaning the Drive Roller/Print Pla ten 9-3 Scheduled Maintenan ce 9-3 Level of P rinter Usage 9-3 Scan-Axis Maint enance 9-4[...]

Preventive Ma intenance 9-2 HP Design Jets 50 0, 510 and 800 S eries Prin ters Service Manu al Pr eventi ve Maintenance Moistur e on the Printer Users should use the Printer in an environment between 20% and 80% relative humidity . T o recover from moisture condensation, turn the Printer Off, and, using the main roller as a reference , wait until t[...]

Preventive Maintenance 9-3 HP DesignJet s 500, 51 0 and 800 Series P rinters S ervice Manual Cleaning the Drive Roller/Print Platen NOTE If ink is sp illed on t he Drive Roller or the Print Plat en, r emove the ink . Due to the in k's r efle ctance, ink on the Dr ive Roller or the Print Platen c an disru pt the Printer's edge-sen sing fun[...]

Preventive Ma intenance 9-4 HP Design Jets 50 0, 510 and 800 S eries Prin ters Service Manu al displays the following messag e: "Maintenance Advised" NOTE The Mainten ance Ad vised message coul d also appear w hen the Spittoon in the Se rvice S tati on is fu ll. The Printer Information utility also conveys the usage information, and it is[...]

10-1 HP Desi gnJets 5 00, 510 and 800 Series Printers Service Man ual 10 Functional Overview 10 Introdu ction 10- 2 SKU Overview 10-2 Electrical Sy stem 10-4 Power Supply Unit (PSU) 10-6 Front Panel 10-7 Ink Delivery System (IDS) 10-8 Ink Suppl y Station (ISS) 10-8 T ubes Assembly 10-10 Service S tation 10-1 1[...]

Functional Overview 10-2 HP Design Jets 50 0, 510 and 800 S eries Prin ters Service Manu al Intr oduction This Chapter contains a simplified description of the HP DesignJet 500/510/800 Printer circuits and mechanical functions. Mechanical and Printed Cir cuit Assem bly (PCA ) overviews present a functional description of how the Printe r opera tes.[...]

Functional Overview 10-3 HP Desig nJets 5 00, 510 and 800 S eries Pr inte rs Service Manu al Resolution 2400 x 1200 dpi (Super Best) 2400 dpi (Sup er best) Languag es  HPGL/ 2  PostScri pt Level 3  HPGL/2 Memory 96 MB (expa ndable to 160 MB) 160 MB Hard Disk 6 GBytes (Q ueuing) 6 Gbytes (Asian Font s includ ed) Network Card Sta nd ar d St [...]

Functional Overview 10-4 HP Design Jets 50 0, 510 and 800 S eries Prin ters Service Manu al Electric al System Introdu ction The Printer ’ s engine electronics (Main PCA) is controlled by a Kayak ASIC. Kayak is the application-spec ific integr ated circuit (ASIC), designed in Hewlett-Packard’ s V anc ouver Printer Division, forming the heart of[...]

Functional Overview 10-5 HP Desig nJets 5 00, 510 and 800 S eries Pr inte rs Service Manu al  The memory bus is also used to control Navata gate array . Navata is a customiz ed ASIC to control most of the Printer ’ s sensors (ISS optical sensor s, pinch wheels, dig ital encoder , etc.), Power Supply , Scan-Ax is Motor driver, V acuum Fan, Fron[...]

Functional Overview 10-6 HP Design Jets 50 0, 510 and 800 S eries Prin ters Service Manu al Power Supply Un it (PS U) The PSU is used to supply the power required by the printer in any condition and has the following features:  130W maximum continuous average power (171 W at peak) with power factor correc tion.  4 outputs with voltages of + 5[...]

Functional Overview 10-7 HP Desig nJets 5 00, 510 and 800 S eries Pr inte rs Service Manu al As explained earlier , the Power Supply provides +5.0V , +3.3V , +12V and +32V to the Main PCA with the following maxim um output currents: Fr ont Panel The user ca n interact with the pr inter in two ways: f rom the host via the I/O channels or directly vi[...]

Functional Overview 10-8 HP Design Jets 50 0, 510 and 800 S eries Prin ters Service Manu al Ink De livery Sy stem (IDS) The Ink Delivery System (IDS) delivers ink from the of f-axis Ink Cartridges via permanently connect ed tubes to the high throughput Printheads for the HP DesignJet 500/510/800 Series Printers The IDS consists of two major subsyst[...]

Functional Overview 10-9 HP Desig nJets 5 00, 510 and 800 S eries Pr inte rs Service Manu al These are the key functions of the I SS:  Ink Cartridges support and location.  Prevents incorrect insertion of colors and inks.  Provides electrical connec tion to the Ink Cartridges.  Locates the supply end of the T ubes Assembly .  Contain[...]

Functional Overview 10-10 HP Design Jets 50 0, 510 and 800 S eries Prin ters Service Manu al T ubes As semb ly The T ubes Asse mbly is the par t of the Ink Delivery System which physically drives the ink from the Ink Cartridges in the ISS to the Printheads in the Carriage Assembly . The ink flows through a flexible tube from the ISS to the Carriage[...]

Functional Overview 10-11 HP Desig nJets 5 00, 510 and 800 S eries Pr inte rs Service Manu al Service S tation The purpose of the Service Station is to service the Printheads in order to guarante e their performance along their specif ied functional life in the f ollowing ways:  W iping of Printheads nozzle pl ate surfac e.  Applying dissolve[...]

Glossary G-1 Glossary 11 ac Alternat ing curr ent. ANSI size An American standard media size; e.g. D , E application The software you use to create your dra wings. APS Air Pressurization System Centronics A standard for the parallel int erface between computer and device. clippin g Losing part of a drawing at the edges. CMYK Cyan, magenta, yellow a[...]

Glossary G-2 HP-GL/2 One of Hewlett-Packa rd's standard graphics languages for plotters and printers. Produces vector data. Newe r than HP-GL. IDS Ink Delivery System. I/O Input/o utpu t The transmission of data between a computer and a device. inke d area The smallest rectangle that contains all the content of the drawing, while maintaining i[...]

Glossary G-3 PA N T O N E The P ANTONE MA TCHING SYSTEM® is an internationa l standard for c olor communication in the graphics art industry . pen Even though the plotter has no physical pens, the lines it draws ma tch the attribute s of a pen. plate n The exterior part of the printer on which the media rests before going into the media-entry slot[...]

About th is Edition This is the 3rd edition of this Service Manual 2nd edition, titled HP Desig nJet 500 , 510 and 8 00 Series Printers S ervice Manual[...]

1 What’ s in this Service Manual This manual contains information necessary to test, calibrate and service: - HP Design Jet 500 (model s C7769B /C7770B ) - HP Design Jet 500P S (model s C7 769C/C7 770C) - HP De signJet 500Pl us – 24” Mo del (P/N C7769F ) - HP De signJet 500Pl us – 42” Mo del (P/N C7770F ) - HP De sign Jet 500Mo no – 24 [...]

Index Index-1 HP Desi gnJets 5 00, 510 and 800 Series Printers Service Man ual Index 12 A Advance Calibration 5-9 B Back Plat en 8-17 Banding 1-6 Belt 8-78 Belt Swelling 9-2 Boot-Up Sequence 1-12 C Carriage Assembly 8-78 Carriage Movement Test 4-8 Change Cutter 4-24 Change Ink Tubes 4-25 Cleaning Drive Roller 9- 3 General 9-2 Print P laten 9-3 Prin[...]

Index Index-2 HP DesignJ ets 500, 510 and 800 Series Print ers Se rvice Manual Formatte r/Accessory Card 1- 14 Front Panel 8-9, 10-6 Functional Overview Electrical System 10-3 Front Panel 10-6 Ink Delivery System 10-7 Ink Supply Station 10-7 Power Supply Unit 10-5 Service Station 10-10 SKU Overview 10-2 Tubes Assembly 10-9 G Gear Assemblies 8- 92 I[...]

Index Index-3 HP Desi gnJets 5 00, 510 and 800 Series Printers Service Man ual Paper-Axis Shutdowns 1-4 Parts List Back Platen Assembly 7-12 Carriage Assembly 7-34 Cutter Asse mblies 7 -18 Drive Roller 7-42 Drive Roller Encoder Sensor 7-30 Electronics Module 7-14 Ink Delivery System 7-20 Interconnect Cable 7-38 Left Hand Cover 7-6 Miscellaneous Ite[...]

Index Index-4 HP DesignJ ets 500, 510 and 800 Series Print ers Se rvice Manual Drive Roller Encoder Sensor 8-38 Electronics Module 8-24 Encoder Strip 8-76 Fork Idler, Tensioner and Idler Pulley 8- 74 Formatter 8-20 Front Panel 8-9 Gear Assemblies 8- 92 Ink Supply Station 8-48 Ink Supply Tubes 8-60 Interconnect Cable 8-59 Interconnect PCA 8-50 LAN C[...]

Index Index-5 HP Desi gnJets 5 00, 510 and 800 Series Printers Service Man ual 1111 2-10 1113 2-10 1211 2-10 2110 2-11 2111 2-11 2210 2-11 4110 2-11 4113 2-12 4210 2-12 4310 2-12 4311 2-12 5610 2-12 5613 2-13 6104 2-13 6105 2-14 6404 2-14 7104 2-15 7106 2-15 7204 2-16 7304 2-16 7904 2-17 8101 2-17 8111 2-17 8510 2-18 8601 2-18 8611 2-18 8613 2-19 8[...]