HP (Hewlett-Packard) D2W27UA#ABA manual

User Guide[...]

© Copyright 2012 Hew lett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel is a trademark of Intel Corporation in the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademar k of its prop[...]

Safety warning notice WARNING! To reduce the possibility of heat-related inju ries or of ove rheating th e computer, do not place the compu ter directly on your lap or o bstruct the computer air ven ts. Use the computer only on a hard, flat surface. Do n ot allow another hard surface, such as an adjoinin g optional printer, or a soft surface, such [...]

iv Safety warning no tice[...]

Table of contents 1 Start ing righ t ..... ............ ......... ............ ......... ........... .......... ........... .......... ........... ......... ... ........... .......... ......... ..... 1 Best practices ................ .......... ............. ........... .......... ............ .......... .......... ............. ....... ...........[...]

4 Enjoying entertainment features . .......... .......... ......... .......... ........... ........ ........... .......... .......... .. ............. ........ 18 Using the webcam ............ ............ .......... .......... ............ .......... ........... ............ .......... .......... . ................ 19 Using a udio ............ ...[...]

Intel Rapi d Start Techno logy (sel ect model s onl y) ............................................................ 34 Initiating and exiting Sleep ........ ......... ......... ........... .......... ......... ........... ......... ......... ............ 35 Enabling and e xiting us er-ini tiated H ibernat ion .......................................[...]

9 Securi ng your comput er and in format ion ....... ............. ............. ............. .......... ............. ............ .... ............ . 50 Using passwords ............ ......... .......... ......... ......... .......... ......... ........ ........... ........ ........ ........ ........ ......... 50 Setting Windows passwords .... ..[...]

Index .............. ............. .............. ............... ............. ............ ................. ............. .......... .................. .............. .......... 66 ix[...]

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1 Starting right This computer is a powerful tool design ed to en hance your work an d entertainment. To get the most out of your computer, read this cha pter to learn ab out best practices afte r setup, fun things to do with your computer, an d where to go to get more resources. Best practices To get the most out of your smart inve stment, after y[...]

More HP resources You have already u sed Setup I nstructions to turn on the computer and locate this guide. To locate product details , how-to informat ion, and more, use th is table. Resource Contents Setup Instructions ● Overview of computer setup and features. Windows 8 Basics guide ● Overview of using and nav igating with Window s 8. Help a[...]

2 Getting to know your computer Finding your hardware an d software information Locating hardware To find out what hardware is installed on your computer: 1. From the Start screen, type c , and then select Control Panel . 2. Select System and Security , and then in the System area, select Device Mana ger . A list displays all the devices installed [...]

Component Description (2) Hard drive light ● Blinking white: The hard drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. NOTE: For information about HP 3D Dr iveGuard, see Using HP 3D DriveGua rd on page 46 . (3) Digital Media Slot Supports the following digital card formats: ● Secure Digital (SD) Memory[...]

Left side Component Description (1) Security cable slot Attaches an opti onal security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. (2) Vent Enables airflow to cool inte rnal components. NOTE: The computer fan starts up automatically to cool i[...]

Display Component Description (1) WLAN antennas (2)* Send and receive wire less signa ls to communicate with wireless local area networks (WLANs). (2) Webcam light On: The webcam is in use. (3) HP TrueVision HD Webcam Records video, capt ures still ph otographs, and allows you to video conference and chat onli ne using streaming video. To use the w[...]

Top TouchPad Component Description (1) TouchPad light ● Amber: The TouchPad is off. ● Off: The TouchPad is on. (2) TouchPad on/off button Turns the TouchPad on or off. (3) TouchPad zone Moves the on-screen pointer and selects or activates items on the s creen. NOTE: The TouchPad also supports edge-swipe gestures. For more information, see Navig[...]

Lights Component Description (1) Power light ● White: The co mputer is on. ● Blinking white: The computer is in the Sleep state, which is an energy-saving mode. The comp uter shuts off power to the display and other unneeded components. ● Off: The computer is off or in Hibernation. Hibernation is an energy-saving mode that uses the least amou[...]

Buttons and speakers Component Description (1) Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep (disabled by default). ● When the computer is in the Sleep state, press the button briefly to exit Sleep. ● When the computer is in Hibernatio[...]

Keys Component Description (1) esc key Displays system informatio n when pressed in combination with the fn key. (2) fn key Displays system information when pressed in combination with the esc key. (3) Windows key Returns you to the Start screen from an open app or the Desktop. NOTE: Pressing the Windows key again will return you to the previous sc[...]

Bottom Component Description (1) Battery bay Holds the battery. (2) Battery lock Locks and unlocks the battery. (3) Vents (4) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. [...]

Component (1) Product name (2) Serial number (3) Product number (4) Warranty period (5) Model description (s elect models only) Have this information ava ilable when yo u contac t sup port. The service la bel is located on the bottom of the computer. ● Regulatory label—Provides regul atory informati on about the computer. The regulato ry label [...]

3 Connecting to a network Your computer can tr avel with you wh erever you go. But even at home, you can explor e the globe and access inform ation from millions of we bsites using your computer and a wire d or wireless network connection. This chapter will hel p you get connected to that world. Connecting to a wireless network Wireless technology [...]

To use operating system controls: 1. From the Start screen, type n , and then select Settings . 2. Type network and sharing in the se arch box, an d then select Network and Sharing Center . For more information, from the Start screen, type h , and then select Help and Support . Using a WLAN With a WLAN device, you can access a wireless lo cal area [...]

Setting up a WLAN To set up a WLAN an d connect to the In ternet, you need the following eq uipment: ● A broadband modem (either DSL or cable) (1) and high-spee d Internet service purchased from an Internet service provider ● A wireless router (2) (purchased separately) ● A wireless computer (3) NOTE: Some modems have a built-in wireless rout[...]

Connecting to a WLAN To connect to a WLAN, follow these steps: 1. Be sure that the WLAN device is on. If the device is on, the wirele ss light is on (white). If the wireless light is amber, press the wirele ss button. 2. From the Desktop, tap or click the network status icon in th e notification area, at the far right of the taskbar. 3. Select yo u[...]

Connecting to a local area network (LAN) Use a LAN connecti on if you wan t to connect the comp uter d irectly to a rout er in your home (instead of working wirelessly), or if you wan t to connect to an exis ting network at your offic e. Connecting to a LAN requires an 8-pin, RJ-45 (netwo rk) cable. To connect the ne twork cable, follow these step [...]

4 Enjoying entertainment features Use your HP comput er as an enterta inment hub to socialize via the webcam, e njoy and mana ge your music, and download and watch movies. Or, to make your comput er an even more powerfu l entertainment center, connect externa l devices like a monitor, projec tor, or TV, or spea kers and headphones. Multimedia Featu[...]

Component Description (5) USB 3.0 ports (2) Connect optional USB 3.0 devices and provide enhanced USB power performan ce. NOTE: For details about different types of USB ports, see Using a USB device on page 42 . (6) Speakers (2) Produce sound. (7) Audio-out (headphone) ja ck/Audio-in (microphone) jack Produces sound when connected to optional power[...]

Connecting headphones You can connect wired he adphones to the hea dphone jack on your co mputer. To connect wireless headpho nes to your computer, follow the device manufactur er's instructions. WARNING! To reduce the risk of personal i njury, lower the vol ume before pu tting on headph ones, earbuds, or a headset. For additio nal safety info[...]

To see the computer scre en image on a h igh-definit ion TV or monitor, connect the hig h-definition device according to the following instructions. To connect an HDMI device to your computer , you need an HDMI cable, sold sepa rately. 1. Connect one end of th e HDMI cable to the HDMI port on the compu ter. 2. Connect the other en d of the cable to[...]

To return the audio stream to the computer speakers: 1. From the Windows desktop, ri ght-click the Speakers icon in the notification area, at the far right of the taskbar, an d then select Playback devices . 2. On the Playback tab, select Speakers and Hea dphones . 3. Select Set Default , and then se lect OK . Managing your photo, audio, and video [...]

5 Navigating using touch gestures, pointing devices and the keyboard Your computer allows navi gation using touch gestures (select mode ls only) in addition to the keyboard and mo use. Touch gestu res can be used on your comp uter TouchPad or on a to uch screen (select models only). NOTE: An external USB mo use (purchased se parately) can be conn e[...]

NOTE: TouchPad gestures are n ot supported in all prog rams. To view a demonst ration of eac h gesture: 1. From the Start screen, type c to display the Apps list. Select Control Panel , and then select Hardware and Sound . 2. Select Synaptics TouchPad . 3. Click a gesture to activate the demo nstration. To turn a gest ure off or on: 1. From the Syn[...]

Pinching/zooming Pinching and zooming allow you to zoom out or in on images or text. ● Zoom in by placing two fingers tog ether on th e T ouchPad zone and then moving your fingers apart. ● Zoom out by placing two fingers ap art on the Tou chPad zone and then moving your fing ers together. Edge swipes Edge swipes allow you to perform ta sks such[...]

Right-edge swipe The right-edge swipe reveals the charms, which let you search, share, start apps, access devices, or change setting s. ● Swipe your finger gently from the right edg e to display the charms. Top-edge swipe The top-edge swipe allows you to access All Apps available on the Start screen. IMPORTANT: Wh en an app is active , the top-ed[...]

Left-edge swipe The left-edge swipe reveals your ope n apps so that you can switch to them quickly. ● Swipe your finger gen tly from the left edg e of the T ouchPad to switch be tween apps. Using touch screen gestures (select models only) A touch screen computer allows you to control item s on the screen directly with your fingers. TIP: On touch [...]

Tapping To make an on-scre en selection, use th e tap function. ● Use one finger to tap an object on the screen to make a selection. Double-tap an item to ope n it. NOTE: Press and hold your fing er on an object to open a help scree n that provides information about the object. Pinch/stretch Pinching and stre tching allows you to zoom out or in o[...]

Rotating (select models only) Rotating allows you to turn i tems such as photos. ● Anchor the forefinger of yo ur left hand on the object you want to rotate. Using you r right hand, slide your forefinge r around in a swe eping motion from 1 2 o’clock to 3 o’clock. To reverse the rotation, move your forefing er from 3 o’clock to 12 o ’cloc[...]

Left-edge swipe The left-edge swipe accesses yo ur recently opened a pps so that you can switch between them quickly. ● Gently swipe your finger inward from the le ft edge of the display bezel to switch between recently opened app s. ● Without lift ing your finger, sw ipe back toward t h e left edge to display all recently o pened apps. Top-edg[...]

2. Tap All apps to view available apps. Using the keyboard and mouse The keyboard and mo use allow you to type, select items, scroll and to pe rform the same functio ns as you do by using tou ch gestures. The keyboard also allows you to use action keys an d hot keys to perform specif ic functions. TIP: The Windows key on the ke yboard allows you to[...]

Icon Key Descriptio n f1 Opens Help and Support, which provides tutorials, information about the Windows operating system and yo ur computer, ans wers to que stions, and updates to your computer. Help and Support also provides autom ated troubleshooting tools and access to support. f2 Decreases the screen brightness incrementally as long as you hol[...]

Shortcut Ke ys Shortcut key Key Description Returns you to the Start screen from an open a pp or the Desktop. Pressing the key again returns you to the previous scree n. + c Opens the charms. + d Opens the Desktop. + tab Switches between open apps. NOTE: Continue to press this key combination until the app you want displays. alt + f4 Closes an acti[...]

6 Managing power Your computer can operate on either battery power or external power. Wh en the computer is only running on batte ry power and an AC power source is not a vailable to charge the battery, it is important to monitor and co nserve the battery charge . Your computer supports power pl ans to manage how your computer uses and con serves p[...]

Initiating and e xiting Sleep With the computer on, you can initiate Sleep in an y of the followin g ways: ● Close the displa y. ● From the Start screen, point to the upper-right or lower-right corner of the screen. When the charms list opens, se lect Settings , select the Power icon, and then select Sleep . To exit Slee p: ● Briefly press th[...]

4. Select Require a password (recomme nded) . NOTE: If you need to crea te a user account p a sswor d or change your current user account password, select Create or change you r user account p assword , and th en follow the on- screen instructions. If you do not need to create or change a user a ccount passwo rd, go to step 5. 5. Select Save change[...]

Removing a user-replaceable battery WARNING! To reduce potential safety issues, use only the user-replaceable battery provided with the computer, a repla cement battery provided by HP, or a compatible battery purchased from HP. CAUTION: Removing a u ser-replaceab le battery that is the sole power so urce for the computer can cause loss of informati[...]

Conserving battery power Tips for conserving battery p ower and maximizing battery life: ● Lower the brightness on the display. ● Select the Power saver sett ing in Power Option s ● Remove a user-replaceable batte ry from the computer when it is not being used or charged. ● Turn off wireless devices wh en you a re not using the m. ● Disco[...]

Storing a user-replaceable battery CAUTION: To reduc e the risk of damag e to a battery, do not expose it to high temp eratures for extended perio ds of time. If your computer will be unused and unp lugged from external p ower for more than 2 we eks, remove the battery an d store it separa tely in a cool, dry p lace to prolon g the battery char ge.[...]

When you disconne ct external AC pow er, the followi ng events occur : ● The computer switches to battery po wer. ● The display bright ness automaticall y dec reases to save battery life. ● The power meter ico n on the Windows desktop cha nges appearance. Troubleshooting power problems Test the AC adapter if the com put er e xhibits any of th[...]

Shut down the co mputer under any o f the following cond itions: ● When you need to replace the ba ttery or access componen ts inside the co mputer ● When you are conne cting an exte rnal hardwa re de vice that does not connect to a USB or video port ● When the compu ter will be unused and disconnected from external power for an extended peri[...]

7 Managing and sharing information Drives are digita l storage devices that help you store, manage, share, an d access information. Your computer has an internal hard drive or a solid st ate drive that stores yo ur computer's software, operating system, and also provides stor age for all of your personal files. For added capacity or func tiona[...]

▲ Connect the USB cab le for the device to the USB po rt. NOTE: The USB port on your computer may look sl ig htly different fro m the illustrat ion in this section. A sound indicates that th e device has been detected. NOTE: The first time you co nnect a USB device, a messag e displays on th e Desktop and an icon appears in the notification a rea[...]

Inserting and removing a digital storage card To insert a digita l storage card: CAUTION: To reduce the risk of damage to the digital card connectors, use minimal force to insert a digital card. 1. Hold the card label-side up, with the connecto rs facing the computer. 2. Insert the card into the digi tal storage slot, and then press in on the card [...]

NOTE: When a disc like a DVD movie o r game is copy-protected, it cann ot be shared. To share folders or l ibraries on the sa me network: 1. On the Desktop, o pen File Explorer . 2. Click the Share tab on the Librar ies window, and then click Specific people . 3. Type a name in the File Sharing box, and then click Add . 4. Click Share and then foll[...]

8 Maintaining your computer It is important to perform regular maintenance to keep you r computer in optimal con dition. This chapter provides information abou t improving the perfo rmance of your comp uter by running too ls such as Disk Defragmenter and Disk Clea nup. It also p rovides informati on about updati ng your programs and drive rs, instr[...]

To run Disk Defra gmenter: 1. Connect the compu ter to AC power. 2. From the Start screen, type disk , select Settings , and then select Defragm ent and optimize your driv es . 3. Follow the on-screen instructions. For additional informatio n, access the Disk Defra gmenter software Help. Using Disk Cleanup Disk Cleanup searches the hard drive for u[...]

Cleaning the Touc hPad and keyboard CAUTION: Never allow liquids to drip be tween the keys on the keybo ard, even when you are cleaning the co mputer. This can permanently d amage internal com ponents. ● To clean and disinfec t the TouchPad and keyboard, use a so ft microfiber cloth or a static-free cloth without oil (suc h as a cham ois cloth) m[...]

and in hazardous loca tions. If you are uncertain of the policy that applies to the use of a particular device , ask for authorization to us e your com puter before you turn it on. ● If you are trave ling internationa lly, follow these sugg estions: ◦ Check the computer-related customs re gulations for ea ch country or region on your itinerary.[...]

9 Securing your computer and information Computer security is essential for protectin g the confiden tiality, integrity, and avail ability of your information. Standard se curity solutions provided by the Windows operating syste m, HP applications, the non-Windows Setup Utility (BIOS), and other third- party software can help protect your computer [...]

Setting Windows passwords Password Function User password Protects access to a Windows user account. Administrator password Protects administrat or-level access to computer contents. NOTE: This password cannot be used to access Setup Utility (BIOS) contents. Setting Setup Utility (BIOS) passwords Password Function Administrator password ● Must be[...]

the security softwar e trial offer or purchase the software of you r choice in orde r to fully protect yo ur computer. Using antivirus software Computer viruses can disable program s, utilities, or the operating system, or cause them to function abnormally. Antivirus software can detect most viruses, destroy them , and in most cases, repair any dam[...]

If you have instal led third-party software after yo u purchased your computer, regularly update the software. Software compani es provide software updates to their products to correct security problems and improve functionali ty of the software. Securing your wireless network When you set up you r wireless network, alw ays enable security fe ature[...]

10 Using Setup Utility (BIOS) and System Diagnostics Setup Utility, or Basic In put/Output System (BIOS), controls co mmunication between all the input and output devices on the system (such as disk drives , display, keyboard, mous e, and printer). Setup Utility (BIOS) includes settings for the types of devices installed, the sta rtup sequence of t[...]

Downloading a BIOS update CAUTION: To reduce the risk of damage to the computer or an u nsuccessful installation, downlo ad and install a BIOS update only when the computer is connected to reli able external power u sing the AC adapter. Do not d ownload or install a BIOS up date while the computer is running on batte ry power, docked in an optional[...]

To start System Diagnostics: 1. Turn on or restart the computer, quickly press esc , and then press f2 . 2. Select the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagno stic test while it is ru nning, press esc . 56 Chapter 10 Using Setup Utility (BIOS) a nd System Diagnostics[...]

11 Backing up, restoring, and recovering Your computer includes t ools provided by HP and the operating system to help you safeguard your information and re trieve it if you ever need to . These tools wi ll help you return your computer to a proper working state or even back to the original factory state , all with simple steps. This chapter provid[...]

choose to reset the computer by reinstallin g Windows or choose to recover using HP Recovery Manager. NOTE: File History is not enabl ed by default, so you m ust turn it on. For more information and step s for enabling Wi ndows File History, see Windows Help an d Support. From the Start screen, type h , and then select Help and Suppo rt . Creating [...]

Restore and recovery There are several options for re covering your system. Choose the method that best matches your situation and leve l of expertise: ● If you need to restore your p e rsonal files and data, you can use Windows File History to restore your information from the backups you created. For more information and steps for using File Hi[...]

Using Windows Refresh fo r quick and easy recovery When your computer is not work ing properly and you need to regain system stability, the Windows Refresh option allo ws you to start fres h a nd keep what is importan t to you. IMPORTANT: Refresh re moves any traditional applications that were not origina lly installed on the system at the factory.[...]

3. Select Change PC settings in the bottom-right corner o f the screen, and then select General from the PC settings screen. 4. Under Remove everythi ng and reinstall Windows , select Get starte d , and follow the on- screen instructions. Recovering using HP Recovery Manager HP Recovery Manager software a llows you to recov er the c omputer to its [...]

Using HP Recovery media to recover You can use HP Recovery media to recover the or iginal system. This method can be used if your system does not have an HP Reco very partition or if the hard drive is not working proper ly. 1. If possible, bac k up all personal files. 2. Insert the first HP Recovery disc you created in to an optional exte rnal opti[...]

12 Specifications Input power The power information in this section may be helpfu l if you plan to travel internationally with the computer. The computer op erates on DC power, whi ch can be supplied by an AC or a DC power source. The AC power source must be rated at 100–240 V, 50 –60 Hz. Although the comp uter can be powered from a standalone [...]

Operating -15 m to 3,048 m -50 ft to 10,000 ft Nonoperating -15 m to 12,192 m -50 ft to 40,000 ft 64 Chapter 12 Specification s[...]

13 Electrostatic Discharge Electrostatic discharge is the rele ase of static electricity wh en tw o objects come into contact—for example, the sho ck you receive wh en you walk across th e carpet and touc h a metal door knob. A discharge of static ele ctricity from fingers or other electrostati c conductors may damage electronic components. To p [...]

Index A AC adapter 4 AC adapter, testing 40 action keys decrease screen brightness 32 Help and Suppo rt 32 identifying 10 increase screen brightness 32 next track or section 32 play, pause, resume 32 previous track or section 32 switch screen image 32 volume down 32 volume mute 32 volume up 32 wireless 32 antivirus software, using 52 audio 19 audio[...]

HP Recovery Manager 61 correcting boot problems 62 starting 61 HP Recovery media creating 58 recovery 62 HP Recovery partition 61 recovery 61 removing 62 hubs 42 I input power 63 installing critical updates 52 Integrated n umeric keypad 33 integrated nume ric keypad, identifying 10, 33 integrated webcam light, identifying 6, 18 Intel Rapid Start Te[...]

reset computer 59, 60 steps 60 restore Windows F ile History 59 right-edge swipe 29 RJ-45 (network) jack, identifying 4 S scrolling TouchPad gesture 24 security cable slot, identifying 5 security, wireless 15 serial number 11 service label, computer 11 service labels locating 11 setting password prot ection on wakeup 35 setup of WLAN 15 Setup Utili[...]