HP (Hewlett-Packard) D6100 series manual

HP Photo smar t D6100 s er i e s Us er Guide[...]

ww w .hp .com/support Aus tralia Centr al America & The Car ibbean Colomb ia (Bogotá) Colombia www.hp .com/support/ austr alia 0-800 - 7 09-77 51 (02) 6 910602 Méxi co (Ciudad de México) New Z ealand Pue rto Rico Sveri ge Méxi co www.hp .com/support Ni ge r i a 1 3 204 99 9 Arge ntina (Buenos Aires) Argen tina 54-11-47 08-1600 0-800 -5 55-5[...]

Copyrights an d trademarks © 2006 Hewlett-Packard Deve lopment Company, L.P. The information contained here in is subject to chan ge without notice. Reproduction, adaptation, or translation without prior written permission is prohibited, e xcept as allowed under the copyright laws. Hewlett-Packar d Company notices The information contain ed in thi[...]

Contents 1W e l c o m e .... ................................ .................................. ................................. ..........3 Special features.............. ................................. ................................ ........................3 Accessing the onscreen HP Phot osmart help.........................................[...]

7 Troublesh ooting .................................... . ................ ... ............... ...........................31 Printer hardware problems....................................................................................31 Printing problems........ .......................... ............................ ........................ ......[...]

1 Welcome Thank you for purchasing an HP Photosmart D6100 series print er! With this new photo printer you can print beau tiful photos, save photos to a comput er, and create fun and easy projects wi th or without a comp uter. This guide primari ly explains how to print without connecting a computer. To learn how to print from a comp uter, install [...]

Printer parts Front of printer 1 Top cover : Lift this cover to access the ink cartr idges and to clear paper jams. To lift the cover , grasp the top cover below the HP logo and pull upward. 2 Output tray : Use this tray to catch your printouts. Lift this tray to access the photo tray. 3 Main tray : Pull out this tray and load paper, transparencies[...]

Main and Output trays 1 Paper-width gu ide : Adjust this guide to fit close to the edge of the paper in the main tra y. 2 Output tray : Use this tray to catch your printouts. Lift this tray to access the photo tray. 3 Output tray extend er : Pull towards you to extend the output tray to catch your printouts. 4 Main tray : Pull out this tray and loa[...]

Control pa nel 1 Ink indicator : Indicates missing ink cartri dges or low ink. 2 Cancel : Cancel a print job. 3 Resume : Resume a print job or advance paper. 4 HP Photosmart Express : Open HP Photosmart Express on a connected computer. 5 On : Turn on the printer or put it into powe r save mode. Indicator lights 1 Ink indicator : Solid amber if any [...]

Accessory na me Description HP Automatic Two-sided Printing Accessory This accessory aut omatically flips each page to print on bot h sides. You will save money (two-sided printing reduces paper consumption) and time (no need to remove the paper an d reinsert it to print on the back), plus you will make bulky documents more ma nageable. This access[...]

Chapter 1 8 HP Photosmart D6100 series[...]

2 Get ready to print This section include s the following topics: ● Load paper ● Insert ink cartridges Load paper Learn how to choose t he right paper for your print job and how to load it into the input tray for printing. Choose the right pape r Use HP Advanced Photo Pap e r. I t is especially designed to work with the in ks in your printer to[...]

1 Paper-width guide 2 Paper-length guide 3. Load paper with t he side to be printed facing down. C heck that the stack of paper is no higher than t he top of the paper-length guide. 4. Adjust the paper-wi dth and paper-length guides inward u ntil they stop at the edges of the paper. 5. Push the main tray in unt il it stops. 1 Push in the main tray [...]

1 Output tray 2 Paper-width guide 3 Paper-length guide 4. Load up to 20 sheets of paper into the photo tray w ith the print side down. If you are using tabbed pap er, insert the paper so the tab is cl oser to you. 5. Adjust the paper-wi dth and paper-length guides inward u ntil they stop at the edges of the paper. 1 Paper-width guide 2 Paper-length[...]

Note If you have already u sed the printer several times and yo u have installed the HP Photosma rt printer software, you can also fin d the cartridge numbers in the printer software. Windows use rs : Right-click the HP Di gital Imaging Monitor icon in the W indows taskbar, a nd select Launch/Show HP Solution Cente r . Select Settings , then Print [...]

For a copy of the HP Limited Warra nty Statement, see HP Warran ty . Inserting or replacing the ink cartridges 1. Make sure the power is on , then lift the top cover. 2. Squeeze the gray t ab below an ink cartri dge slot to release the gray latch inside th e printer, then li ft the latch. The ink cartridge area s are col or-coded for easy reference[...]

more information, go to www.hp.com/hp info/globalcitizenship /environment/recycle/ inkjet.html . 4. Remove the new ink cart ridge from its packaging, and while holding it by the handle , slide the ink ca rtridge into the emp ty slot. Make sure you insert the in k cartridge into the slot that has the same shaped i c on and color as the new ca rtridg[...]

3 Printing photos without a computer The HP Photosmart D6100 series printer lets you print photos without even turning on the computer. O nce you've set up the printer using the inst ructions in the Quick Start Guide , you can con nect a PictBridge camera and print your ph otos using the menu on the camera. The photos can be in the came ra mem[...]

To print pho tos from a… Follow these steps Digital camera with Bluetooth wireless techn ology If you have a d igital camera with Bluetooth wire less technology, you can purchase the optional HP Bluetooth ® wireless printer adapter and print from a camera using a Bluetooth wireless connecti on. You can also print fro m other devices with Bluetoo[...]

4 Getting connected Use the printer to st ay connected to other devices and peo ple. Connecting to other devices This printer offers severa l ways of connec ting to computers or other devices. Each connection type lets you do different things. Connection type and what y ou need This lets you... USB ● A Universal Serial Bus (USB) 2.0 full- speed c[...]

Saving photos to a computer You can save photos to a computer from a digital camera con nected to the camera port of the printer, if you set up a USB connection between the comp uter and the printer. If you are using a Wind ows computer: 1. Connect a digital cam e ra to th e camera port of the printer. 2. Press the HP Photosmart Express button on t[...]

5 Printing from a computer To print from a computer, t he printer software must be installed. Du ring software installation, ei ther HP Photosmart Premier (Window s Full-install users), HP Photosma rt Essential (Windows Exp ress-install users) or the HP Photos mart Studio (Mac) is installed on your computer, allow ing you to organize, share, edit, [...]

Open HP Photosmart Essen tial (Windows users) ➔ Double-click the HP Photos mart Essential icon on your d esktop. If you need help, see the software help within HP Photosmart Essenti a l. Explore the many feat ures of HP Photosmart Essential: ● View — View photos in multiple sizes and ways. Easi ly organize and manage your photos. ● Edit —[...]

access the advanced print i ng fe atures. See the electronic Help f o r m o re inf ormation about printing pre ferences. Access prin t preferences (Windows use rs) 1. Open the Print dialog box, usually by selecting Print from the File menu. 2. Change the p rinting preferences in t he Print dialog box tabs, or click Proper ties or Preferences to acc[...]

Access Real Life technologies features (Mac users) 1. Open the Print dialog box, usually by selecting Print from the File menu. 2. Select Real Life Digital Photogra phy from the Copies & Pages drop-down menu . Chapter 5 22 HP Photosmart D6100 series[...]

6 Care and maintenance The printer requires very litt le maintenance. Follow the guidel ines in this section to extend the life span of t he printer and printing supplies, a nd to ensure that the phot os you print are always of th e highest quality. ● Clean and main tain the printer ● Update the software ● Store and transport th e printer and[...]

Print a sample page You can print a sample page to test the prin ter photo printing quality and t o make sure the paper is loaded corre ctly. If you are using a Wind ows computer: 1. Load paper in the mai n tray. Use plain paper to conserve photo paper. 2. From the W i ndow s Start menu , select HP > HP Solution Center . 3. Click Set tings > [...]

and look at t he end-of-warranty date on t he bottom, in YYYY/MMM/ DD format. If it is before the en d-of-warranty date, contact HP supp ort to obtain a replacem ent ink cartridge. To clean the ink ca rtridge contacts: 1. Gather the follo wing items to clean the contacts: – Distilled, fil tered, or bottled water (tap water may contain conta minan[...]

If you are using a Wind ows computer: 1. Load paper in the mai n tray. Use plain paper to conserve photo paper. 2. From the W i ndow s Start menu , select HP > HP Solution Center . 3. Click Set tings > Print Settings > Printer Toolb ox . 4. Click Print a Diagnostic Page and fo llow the onscreen instruct ions. If you are using a Maci ntosh:[...]

Self test report Update the software Download the la test printer software upda te periodically to ensure you ha ve the latest features and improve ments. You can download printer software upda tes by going to www.hp.com/support or by using HP Sof tware Update. Note The printer software update that yo u download from the HP w eb site does not updat[...]

Downloading th e software (Mac) Note Make sure you are connecte d to the Internet before you u se HP Photosmart Updater. 1. From the Finder, cho o se Go > Applic ations . 2. Choose Hewl ett-Packard > Photosmart > HP Photosmart Update r . 3. Follow the onscre en instructions to check for software updates. If you are behind a f irewall, you [...]

To handle p hoto paper ● Always hold photo paper by th e edges to avoid fingerprints. ● If the photo pap er has curled edges, place it in its plast ic storage bag and gently bend it in the op posite direction of the curl until t he paper lies flat. HP Photosmart D6100 series User Guide 29[...]

Chapter 6 30 HP Photosmart D6100 series[...]

7 Troubleshooting The HP Photosmart printer is designed to be reliab le and easy to use. This chapter answers frequen tly asked questions about using the printer and printing wit hout a computer. It con tains information about the following topics: ● Printer hardware problems ● Printing problems ● Error messages For additional troubl eshootin[...]

All the lights are flashin g on the printer Solution The printer has enco untered a hardware error and may need to be serviced. Unplug t he power cord to the printer. Wait ab out 10 seconds, and th en plug it in again. T urn on the printer. If the lights are st ill flashing, please go to www.hp.com/support , or contact HP Support fo r help. Printin[...]

Print jobs using the pho to tray do not print Solution The photo tray may no t be properly engaged in the printer. Lift the output tray up and verify that the photo tray is pushed in until it stops a nd then lower the output tray. Press Resume . The prin tout is rippled or curled Solution The project you are print ing uses a larger amount of ink th[...]

the printer, try re moving paper jammed in the middle of the printer by opening the paper ja m door located inside the top cover. For illustrations of the two places to cle ar a paper jam, see Paper errors . When you are finished clearing the paper jam, plug the printer ba ck in, turn it on, and try printing agai n. – If you were pri nting labels[...]

● You may have selected a lo w-resolution setting on the digit al camera. Reduce the size of the imag e and try printing again. For bette r results in the future, set the digital camera to a higher photo resolution. ● There may be a problem wit h the print head. Try the follow ing: – Run the automati c print head clea ning procedure. For more[...]

If the printer is connecte d to a computer, the following types o f error messages can appear on the comput er screen: ● Paper errors ● Ink cartridge errors ● Memory card or camera errors ● Computer printin g errors If the printer is not con nected to a printer, check the indicator light s: On Resume Ink indicator Comments Solid green Blink[...]

1 Remove the rear access door to clear p aper jams. If you cannot re move all jammed paper from th e rear area of the printer, try remo ving paper jammed in th e middle of the printer by opening the paper jam door located inside the top cover. 1 Open the paper jam door to clear pap er jams in the middle of the printer. Plug the printer back i n and[...]

Ink cartridge errors Before contacting HP sup port, read this section for troubleshootin g tips or go to the online support services at www.hp .com/support . Error message : Incorrect Ink Cartrid ge(s). Solution The first time you set up and use your H P Photosmart, make sure to install the ink cart ridges that were shipped with your print er. The [...]

For more information on replacing ink cartridges, see Insert ink cartridges . Error messag e: Ink Cartridge(s) Pro blem. Solution The indicated ink cartridge(s) are missing or da maged. Replace the indi cated ink cartridge(s) immediately so that you can resume printi ng. If there are no ink cartridges missin g from th e HP Photosmart, the ink cartr[...]

HP recommends that you use ge nuine HP ink cartridges. Genuine HP ink cartridges are designed and t e sted wit h HP printers to help you easily produce great results, time after time. Note HP cannot guarant ee the quality or reliability of non-HP ink. Printer service or repairs required as a result of printer failure or damage att ributable to the [...]

Error message: Camera is not suppo rted or not in PictBridge mode. Refer to Use r Guide. Solution The HP Photosmart only supports dig ital cameras in PictBridge mode or HP directing print i ng cam eras. If you have a PictBridge ca mera, make sure it is set to PictBridge mode. For more information, see the documentation th at came with the camera. E[...]

securely attached to both the co mputer and to the USB port on the back of the printer. If the cable is secure, verify that the printer software i s installed. Error message: Cam era is not responding. Check camera connections, batteri es, or restart camera. Refer to User Guide. Solution The print jo b will be cancelled. Reattach t he USB cable to [...]

8 HP Support Note The name of HP support services may vary by country/region. If you have a proble m, follow these steps: 1. Check the document ation that came with the print er. 2. If you are unabl e to solve the problem using the informat ion in the documentati o n, visit www.hp.com/support to do the following: – Access online su pport pages ?[...]

● Version of printer software: – Windows PC: To see the pri nter software vers ion, righ t-click the HP Digital Imaging Monito r icon in the Windows taskbar and sele ct About . – Macintosh: T o see the prin ter software version, use the Print dialog box. ● Messages di splayed on the computer monitor ● Answers to the follo wing questions: [...]

A Specifications This section lists the minimum system requirements for installation of the HP Photosmart printer software, and provides select ed printer specifications. For a complete list of printer specifications and system requirements, see the onscree n HP Photosmart help. For information about view ing the onscreen HP Photosmart help, see We[...]

Category Specifications Video fil e forma ts Motion-JPEG AVI Motion-JPEG QuickTime MPEG-1 Media specifications Recommended maximum length: 6 1 cm (24 inch) Recommended maximum paper thickness: 292 µm (11.5 mil) Recommended maximum envelope thickness: 6 73 µm (26.5 mil) Media sizes supported Supported sizes when printing from a compute r 7.6 x 12.[...]

Category Specifications 10 cards or envelopes 25 sheets of labels or iron-on transfers Operating environment Recommended temperature range : 1 5–30 °C (59-86 °F) Maximum temperature range : 5–40 °C (41-104 °F) Storage temperature rang e : -40–60 °C (-40-140 °F) Recommended humidity range : 20–80% RH Maximum humidity range : 10–80% R[...]

Appendix A 48 HP Photosmart D6100 series[...]

B HP Warranty A . Extent of limited warranty 1. Hewlett-Packard (HP) warrants to the end-user customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified above, which duration begins on the date of purchase by the customer . 2. For software products, HP's limited warranty appl[...]

Appendix B 50 HP Photosmart D6100 series[...]

Index A accessories 6 accessories, two-sided printing 7 aligning the printer 23 alignment page 23 B Bluetooth connecting to printer 15, 17 wireless printer adapter 7 buttons 6 C cameras connecting to printer 15, 17 direct-printing 15 PictBridge 15 port 4 printing from 15 care and maintenance 23 cartridges. See ink cartridges cleaning copper-colored[...]

storing 28 printer software updating 27 printer software, updating 19 printing from a computer 19 from BlueTooth device 15 from cameras 15 from memory cards 15 from PictBridge camera 15 photos 15 test page 25 without computer 15 Q quality photo paper 28 printing test page 25 Questions and Answers 31 R regulatory notices regulatory model identificat[...]