HP (Hewlett-Packard) F2200 manual

HP Deskj et F2 200 A ll-in - One se r i e s W indo w s He lp[...]

HP Deskjet F2200 All-in-One series[...]

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Contents 1 HP Deskjet F2200 All-in-One series Help ............................................ ...................................7 2 HP All-in-One ov erview The HP All-in-One at a glance................... ....................................... ..................................... .....9 Control panel buttons....................................[...]

Perform special print jobs............... ........................................................................ .............. ....37 Print a borderless image......... ........................ ........................... ........................ .................38 Print a photo on photo paper ................................................... [...]

Work with print cartridges..... .............................................................. .................................. .... 65 Handle the print cartridges......................................... ....................................... .................66 Check the estimated ink levels................................................... .[...]

Copy troubleshooting............... ....................... .......................... ....................... .................... ...124 Nothing happens when I try to copy......................................... ........................................125 Parts of the original do no t appear or are cut off............ ....................... ...[...]

Notice to Windows 2000 user s.................. .............................................................................212 Environmental product stewar dship program .........................................................................212 Paper use........................................................................................... [...]

6 Contents[...]

1 HP Deskjet F2200 All-in- One series Help For information a bout the HP All-in-One, se e: • HP All-in-O ne overview • Find more info rmation • How do I? • Connection inf ormation • Load original s and load paper • Print from your computer • Use the copy feat ures • Use the scan feat ures • Maintain the HP All-in-One • Shop for [...]

Chapter 1 8 HP Deskjet F2200 All-in-One series Help HP Deskjet F2200 All-in-One series Help[...]

2 HP All-in-One overview The HP Deskjet F2200 All-in-One series is a versatile device that enables easy-to-use copying, scanning, and pri nting. Copy The HP All-in-One allows you to prod uce high-qual ity color and black- and-white copi es on a variety of paper types. You can enlarge or reduce the size o f an original to fit a specific paper size, [...]

Label Description 3 Tray extender 4 Paper-width guide 5 Print cartridge door 6 Glass 7 Lid backing 8 Rear access door 9 Rear USB port 10 Power connection * * Use only with the power adapter supplied by HP. Control panel buttons Label Icon Name and Description 1 On : Turns the HP All-in-One on or off. The On button is lit when the HP All- in-One is [...]

Label Icon Name and Description cartridge, and the Color ligh t indicates that the problem is with the tri-color print cartridge. 3 Cancel : Stops a print, copy, or scan job. A blinking Paper light next to the C ancel button indicates the need to load paper or clear a paper jam. Press any button after a problem is solved to instruct the HP All-in-O[...]

Status light overview Several indicator ligh ts inform you of the status of the HP All-in-One. Label Description 1 On light 2 Check Print Cartridge lights 3 Paper light 4 Paper Type lights (for the Paper Type button) The followi ng table describes commo n situations and exp lains what the lig hts mean. Light status What it means All lights are off.[...]

Light status What it means • The print cartridge is not intended for use in this HP All-in -One. • The print cartridge might be defective. • The print cartridge is low on ink. The On , Paper , and Check Print Cartridge lights are blinking. Scanner failure. For more infor mation, see Scan fails . Turn off the HP All-in-One, then turn it on aga[...]

Chapter 2 14 HP All-in-One overview HP All-in-One overview[...]

3 Find more information You can access a variety of resources, both printed and onscreen, that prov ide information abo ut setting up and using the HP All-in-One . Setup Guide The Setup Guide provides instructions for setting up the HP All- in-One and installing software. Make sure you follow the steps in the Setup Guide in order. If you have probl[...]

Chapter 3 16 Find more information Find more information[...]

4 How do I? This section contains links to commonly performed tasks, su ch as printing photos and optimizing your print jobs . • How do I change the print settings? • How do I print borderless photos on 10 x 15 cm (4 x 6 inch) paper? • How do I load envelopes? • How do I scan using the control panel? • How do I get the best print quality?[...]

Chapter 4 18 How do I? How do I?[...]

5 Connection information The HP All-in-One come s equipped with a USB p ort so you can connect directly to a computer using a USB cab le. You can also share the product over an existing hom e network. This section contai ns the following topi cs: • Supported connectio n types • Use printer sharing Supported connection types The following ta ble[...]

Chapter 5 20 Connection information Connection informat ion[...]

6 Load originals and load paper You can load many differen t types and sizes of paper in the HP All-in-On e, including letter or A4 paper, p hoto paper, transparenci es, and envelopes. This section contai ns the following topi cs: • Load origi nals • Choose papers for p rinting and copying • Load paper Load originals You can copy or scan up t[...]

This secti on contains the fo llowing topic s: • Recommended pa pers for printing and copying • Recommended pap ers for printing only • Papers to avoid Recommended papers for printing and copying If you want the best print quality, HP recomme nds using HP papers that are sp ecifically designed for t he type of project you are pri nting. If yo[...]

HP All-in-One Paper or HP Printing Paper • HP All-in-One Paper is specifically designed for HP All-in-One pr oducts. It has an extra bright bl ue-white shade th at produc es sharper text and richer colors than ordinary multifunction papers. • HP Printing Pape r is a high-quality multif unction paper. It produces documents tha t look and feel mo[...]

NOTE: For a complete list of supported media sizes, se e the printer software. Papers to avoid fo r all print a nd copy jobs • Any size paper other t han those listed in the printer software. • Paper with cutouts or pe rforations (unless specifically designed for use w ith HP inkjet devices). • Highly textured stock, such as linen. It migh t [...]

To load full-size p aper 1. Flip the tray ex tender up tow ard you. NOTE: When you use leg al-size paper, leave the tray extender close d. 2. Slide the paper-width guide to it s outermost position. 3. Tap a stack of paper on a f lat surface to align the edg es, and then check the paper for the follow ing: • Make sure it is fre e of rips, dust, wr[...]

4. Insert the stack of paper i nto the input tray with the sho rt edge forward. Ensure that the side you want to print on faces d own. Slide the stack of paper toward th e product until it stops. CAUTION: Make sure that the pro duct is idle and silent when you load paper into the input tra y. If the product is servicing the pri nt cartridges or oth[...]

TIP: To help prevent rips, w rinkles, and curled or bent edg es, store all paper flat in a resealable bag. If the pap er is not stored properly, extreme changes in temperature and humidity might resul t in curled paper that does not work well in the HP All-in-One . To load photo paper in the i nput tray 1. Remove all paper from the input tray. 2. I[...]

To load index cards i n the input tray 1. Remove all pape r from the input t ray. 2. Insert the stack of cards vert ically (short edge facing outwards ), with the side you want to print on facing down, into the far-right si de of the input tray. Slide the stack of cards forward until it stops. 3. Slide the paper-wid th guide inward against th e sta[...]

To load envel opes 1. Remove all paper from the input tray. 2. Insert one or more envelopes into the far-righ t side of the input tray, with the envelope flaps on the left and facing up. Slide t he stack of envelopes forward unt il it stops. TIP: To avoid paper ja ms, tuck the flap inside each envelope. TIP: For more help on load ing envelopes, ref[...]

Related topics • Load 10 x 15 cm (4 x 6 inch) photo paper • Set the paper type f or printing • Set the copy paper type Chapter 6 30 Load originals and load paper Load originals and load paper[...]

7 Print from your computer The HP All-in-On e can be used with any soft ware application t hat allows print ing. You can print a range of pr ojects, such as borderl ess images, newsletters, greeting cards, iron-on transfers, and posters. This section contai ns the following topi cs: • Print from a soft ware app lication • Make the HP All-in-One[...]

Make the HP All-in-One the default printer You can set the HP All-in-O ne as the default printer to use f rom all software a pplications. This means that th e HP All-in-One is automat ically selected in the printer list when you select Print f rom the File menu in a software appli cation. The default prin ter is automatically select ed when you cli[...]

the Size list to see if a defin ed paper size already exi sts for the type of paper you are using. Paper type Suggested paper size settings Copier, multi-purpose, o r plain papers Letter or A4 Envelopes Appropriate listed envelop e size Greeting-card papers Letter or A4 Index cards Appropriate listed card size (if listed sizes are not appropria te,[...]

To view the pr int resolution 1. Make sure you ha ve paper loaded in the input tray. 2. On the File menu in your softwa re application, click Print . 3. Make sure the product is the selected printer. 4. Click the button that opens the Properties dialog box. Depending on your sof tware applicati on, this button might be called Properties , Options ,[...]

4. Click the button t hat opens the Properti es dialog box. Depending on your sof tware application, th is button might be called Properties , Options , Printer Setup , Printer , or Prefer ences . 5. Click the Features tab. 6. In the Basi c Options area, do one of the following: • Click Portrait to print the document vertically on the page. • C[...]

Change the defa ult print settings If there are settin gs that you frequently use for printing , you might want to make th em the default print sett ings so they are already set when you op en the Print dialog box from within your soft ware application . To change th e default p rint settings 1. In the HP So lution Cen ter, click Settings , point t[...]

Inkjet Tran sparency Film , and the n saving the modifie d shortcut under a new name; fo r example, T ransparency Pres entations . After creating the printing shor tcut, simply select it when printi ng on transparency f ilm rather than chan ging the print set tings each time. To create a pr inting s hortcut 1. On the File menu in your software appl[...]

• Print a multiple-pag e document as a booklet • Print multiple p ages on a single sheet • Print a multiple-p age document in rever se order • Reverse an image for iron-o n transfers • Print on transparencies • Print a group of ad dresses on labels o r envelopes • Print a poster • Print a Web page Print a borderless image Borderless[...]

6. Click the Features tab. 7. In the Size list, cl ick the size of photo paper load ed in the input tray. If a borderless image can be printed on the specified si ze, the Borderless printing check box is enable d. 8. In the Paper Type drop-down list, click More , and then select the appropriate paper type. NOTE: You cannot print a bord erless image[...]

6. In the Basic Options area, select the appropriate pho to paper type from the Paper Type drop -down list. 7. In the Resizing Options area, click the appropriate p aper size from the Size list. If the paper size and paper type are not compatible, the product softw are displays an alert and allows you to select a different type or size . 8. In the [...]

To print in Maxi mum dpi mode 1. Make sure you have pa per loaded in the input tray. 2. On the File menu in your software appli cation, click Print . 3. Make sure the product is the sele cted printer. 4. Click the button t hat opens the Properti es dialog box. Depending on your sof tware application, th is button might be called Properties , Option[...]

7. For binding, do one of the followi ng: • For binding on the top like a notebook or calend ar, select the Flip Pages Up check box. This causes the odd and even pages of your docum ent to print oppo site of each other top-to-bott om. This ensures that the top of the pa ge is always at the top of the sheet when you flip the pages up in yo ur boun[...]

To print a multiple-pag e document as a booklet 1. Load paper into the i nput tray. The paper shoul d be thick enough so that the images do not show through to the other side. 2. On the File menu in your software appli cation, click Print . 3. Make sure the product is the sele cted printer. 4. Click the button t hat opens the Properti es dialog box[...]

Figure 7-1 Left-edge binding for left-to-right languages Figure 7-2 Right-edge bindi ng for right-to-left languages Chapter 7 44 Print from your computer Print[...]

Print multiple pag es on a si ngle sheet You can print up to 16 pag es on a single sheet of pap er. 12 4 3 To print multiple pages on a single sheet 1. Make sure you have pa per loaded in the input tray. 2. On the File menu in your software appli cation, click Print . 3. Make sure the product is the sele cted printer. 4. Click the button t hat open[...]

Print a multiple-page doc ument in reve rse order Because of the way the p aper feeds through the HP All-in-On e, the first page that print s is print side up at the bo ttom of the stack. Usually th is means you need to put th e printed pages in the correct order. A better way is to print the d ocument in reverse order so that the pag es are stacke[...]

Reverse an imag e for iron-on transfers This feature revers es an image so you can use it for iron- on transfers. This feature is also useful for tr ansparencies when you wa nt to make notations on the back of the transparency without scratching the original. To reverse an image for iron -on transfers 1. On the File menu in your software appli cati[...]

6. In the Basic Options area, from the Paper Type drop-down l ist, select More . Th en select the app ropriate paper type. TIP: If you want to m ake notations on t he back of the t ransparencies and eras e them later wi thout scratching the ori ginal, clic k the Advanced tab, an d select the Mirror Ima ge check box. 7. In the Resizing Options area,[...]

Print a poster You can create a poster by print ing a document on multiple pa ges. The HP All-in-On e prints dotted l ines on some pages to i ndicate where to trim the pages be fore taping them together. To print a poster 1. Make sure you have pa per loaded in the input tray. 2. On the File menu in your software appli cation, click Print . 3. Make [...]

To print a Web page 1. Make sure you ha ve paper loaded in the input tray. 2. On the File menu in your Web browser, cli ck Print . TIP: For best results, select HP Smart Web Printing on the File menu. A check mark appears whe n it is selected. The Print dialog box appears. 3. Make sure the product is the selected printer. 4. If your Web browser sup[...]

4. Select the print jo b you want to cancel. 5. On the Document menu, click Cancel Printing or Cancel , or press the Delete key on your keyboard. It can take a few moments for the print job to be cancelled. To stop a print job from the computer (Windows 2000 us ers) 1. On the Window s taskbar, click Start , point to Settings , and then click Printe[...]

To resume a print job fro m the computer (Window s 2000 users) 1. On the Windows taskbar, click Start , point to Settings , and then click Prin ters . 2. Double-click the prod uct icon. TIP: You can also double-click the p rinter icon in the Windows taskbar. 3. Select the pr int job you want to resume . 4. On the Document menu, click Resume . It ca[...]

8 Use the copy features The HP All-in-One allows you to prod uce high-qual ity color and black- and-white copi es on a variety of paper types. You can enlarge or reduce the size o f an original to fit a specific paper size, ad just the copy quality, an d make high-quality copi es of photos, including bo rderless copies. NOTE: If you are using t he [...]

3. Press the Paper Type button to set the paper type. Copies made on phot o paper are automatical ly made using Best quality. Wh en Photo Paper is selected, th e HP All-in-One enlarges or shrinks the original to fit within the copy margin of the dete cted paper size. Copies made on plain paper a re automaticall y made using Normal quality. When the[...]

NOTE: Fast or Normal are not avail able when the paper type is set t o Photo . To make a Fast copy 1. Make sure you have pa per loaded in the input tray. 2. Place your original w ith the side you want to copy or scan face down on the left front corner of the glass. TIP: For quality copies, e nsure that the scanner glass is clean and that t here are[...]

Related topics Control panel butto ns Copy a two-page black-and-white document You can use the HP All-i n-One to copy a single- or multip le-page document in color or black and white. In this example, the HP All-i n-One is used to copy a two-page black- and-white orig inal. To copy a two-pa ge document fro m the control panel 1. Make sure you ha ve[...]

To make a borderl ess copy of a p hoto from the control panel 1. Load 10 x 15 cm (4 x 6 inch) tabbed photo p aper in the input tray. Verify that the tab is pointing awa y from the product. NOTE: To make a borderless copy, you must use tabbed photo pape r. 2. Load your original prin t side down on the left f ront corner of the glass. 3. Press Paper [...]

Related topics Control panel butto ns Chapter 8 58 Use the copy features Use the copy featur es[...]

9 Use the scan features Scanning is the process o f converting text and pict ures into an electronic format for your computer. You can scan almost anyth ing (photos, magazine articles and text docume nts) on the HP All-in -One. NOTE: When scanning , the HP Photosmart Softw are enables you to save an image in the foll owing file formats: BMP, DC X, [...]

computer, look for the HP Digital Imaging Monitor icon in the system tray at the lower right side of the screen, ne ar the time. NOTE: Closing the HP Digital Imaging Monitor icon in t he Windows system tray can cause the HP All-in-One to lose some of its scan function ality. If this happens, you can restore ful l functionality by restart ing your c[...]

To scan to a computer 1. Place your original w ith the side you want to copy or scan face down on the left front corner of the glass. TIP: For quality copies, e nsure that the scanner glass is clean and that t here are no foreign materi als adhering to it. Fo r more information, see C lean the glass . 2. Press Scan . The product scans the ori ginal[...]

applications as edit able text. Learning t o use OCR software correctly is i mportant if you want to obtain th e best results. Do not e xpe ct scanned text docum ents to be letter-perf ect the first tim e you use your OCR soft ware. Us ing OCR softw are is an art that takes tim e and practice to master. NOTE: If you are using t he HP Photosmart Sof[...]

10 Maintain the HP All-in-One The HP All-in -One requires l ittle maintena nce. Sometimes yo u might want to clean the glass and lid backing to re move surface dust and ensur e that your copies and sca ns remain clear. You wil l also need to replace, align, or clean your prin t cartridges from ti me to time. This secti on provides instructions for [...]

3. Dry the glas s with a dry, soft, li nt-free cloth to preve nt spotting. 4. Plug in the power cord, and then turn on the product . Clean the l id backing Minor debris can accumulate on the white document backing lo cated underneath the l id of the HP All-in-O ne. To clean the lid back ing 1. Turn off the pro duct, unplu g the power cord , and rai[...]

4. If further clea ning is needed, repeat the previous steps usin g isopropyl (rubbing) alcohol, and wipe the backing thoroughly with a damp cloth to remove any re sidual alcohol. CAUTION: Be careful not to spill alcoho l on the glass or exterior of the product, as this might damage it. 5. Plug in the power co rd, and then turn on the prod uct. Pri[...]

plastic tape has not been remove d from the print cartridges, the pri nt cartridges are low on ink, or the print carriage is blocked. This secti on contains the fo llowing topic s: • Handle the pri nt cartridges • Check the estimated ink levels • Replace the print cartridg es • Use ink-backu p mode • Use a photo pri nt cartridge • Store[...]

NOTE: Handle the print cartridges carefully. Dropping o r jarring cartridges can cause temporary printing pro blems, or even permanent damage. Check the estimate d ink levels You can easily check the ink su pply level to determine how soon you might need to replace a print cartridge. The ink supply level show s an estimate of the amou nt of ink rem[...]

To order print cartridges fo r the HP All-in-One, go to www.hp.com/buy/supplies . If prompted, choose yo ur country/region, foll ow the prompts to select your product, and then click one of th e shopping links on the page . Choose the righ t cartridge combinati on Choose the best combinat ion of cartridges for your prin t job: • Everyday printing[...]

If you are repla cing the black or ph oto print cartridge, remove th e print cartridge from the slot on the righ t. 1 Print cartridge slot for the tri-color pr int cartridge 2 Print cartridge slot for the black and ph oto print cartridges 4. Pull the print cartri dge toward you out of its slot . 5. If you are removin g the black print cartridg e in[...]

7. Slide the n ew print cartridge at a slight upw ard angle into th e empty slot. Then gently push on the upper part of th e print cartridge forward unt il it snaps into place. If you are installing the tri-color print cartridge, slide it into the left slot. If you are installing a black or photo print cartridge, slide it into the right slot. 8. Cl[...]

10. Press the Scan button. The product aligns the pr int cartridges. Recycle or discard the print cartridge alignment sh eet. Related topics • Check the es timated ink levels • Control pane l buttons Use ink-ba ckup mode Use the ink-backup mode to ope rate the HP All-in-One with o nly one print cartridge. The ink-backup mode is initia ted when [...]

When you want to print regular text docu ments, swap the black print cart ridge back in. Use a print cartridge prot ector or an airtight plastic containe r to keep your print cartridge secure when i t is not being us ed. NOTE: If a photo pr int cartridge is also installe d, the print qualit y is enhanced. A photo print cart ridge can be purchased s[...]

are removing it so you can print high-quality pho tos with the photo and tri-color print cartridges. To insert a print ca rtridge into the print car tridge protector ▲ Place the print cartridge into the print cartridge protector at a slight angle and snap it securely into place. To remove the print cartr idge from the print cartridg e protector ?[...]

To align newly in stalled print cartridges 1. Make sure you have le tter or A4 unused plain whit e paper loaded in the in put tray. The HP All-in-O ne prints a print cartridge align ment sheet. NOTE: If you have colored paper loade d in the input tray when you align th e print cartridges, the alignment will f ail. Load unused plai n white paper int[...]

Do not clean print cartridges unn ecessarily, as this wastes ink and shortens the life of the ink nozzles. To clean the print cartridges f rom the HP Phot osmart Software 1. Load letter, A4, or legal unused plain w hite paper into the input tray. 2. In the HP Solution Center, click Settings , point to Print Settings , and th en click Printer Toolbo[...]

To clean the prin t cartridge contacts 1. Turn on the product and open the print cartridge door. The print carriage m oves to the center of the pro duct. 2. Wait until th e print carriage is idle and silent , and then unplug the p ower cord from the back of the product. 3. Lightly press down o n the print cartridg e to release it, and then pull it [...]

8. Hold the print cartrid ge with the HP logo on t op, and insert the p rint cartridge back into the slot. Make sure you push the print cartridg e in firmly until it snaps into place. 9. Repeat if necessary f or the other print cartri dge. 10. Gently close the print cartridge door and plug the power cord into the back of t he product. Related topic[...]

Make sure you have the f ollowing materials avai lable: • Dry foam rubber sw abs, lint-free cloth, or any soft material that will not come apart or leave fibers. TIP: Coffee filter s are lint-free and work we ll for cleaning print cartridges. • Distille d, filtered, or bottl ed water (tap water might contain contaminant s that can damage the pr[...]

6. Clean the face and edge s around the ink nozzle area w ith the swab, as shown belo w. 1 Nozzle plate (do not clean) 2 Face and edges around the ink nozzle ar ea CAUTION: Do no t clean the nozzle pl ate. 7. Hold the print cartrid ge with the HP logo on t op, and insert the p rint cartridge back into the slot. Make sure you push the print cartridg[...]

Remove ink from your skin an d clothing Follow these instructio ns to remove ink from your skin and clothing: Surface Remedy Skin Wash the area with an abrasive soap. White fabric Wash the fabric in co ld water and use chlorine bleach. Color fabric Wash the fabric in co ld water and use sudsy ammonia. CAUTION: Always use cold water to remove in k f[...]

11 Shop for ink supplies For a list of print cart ridge numbers, see the printe d documentation t hat came with the HP All-in-One . You can also use the software that came with the HP All-in-One to find out the reorder number fo r all the print cartridges. You can order print cart ridges online from the HP Web site. Additionally, you can cont act a[...]

Chapter 11 82 Shop for ink supplies Shop for ink supplies[...]

12 Troubleshooting This section contai ns the following topi cs: • View the R eadme file • Hardware setup troubleshooting • Software instal lation troubleshoot ing • Paper jams • Print cartridge troubl eshooting • Print quality trouble shooting • Print troubleshoo ting • Copy troub leshooting • Scan troubleshoot ing • Errors Vie[...]

This secti on contains the fo llowing topic s: • The product wil l not turn on • I connected th e USB cable, but I am having problems usi ng the HP All-in-One wi th my comp uter • After setting up the product, it does not print The product w ill not turn on Try the following so lutions to resolve the issue. Solutions are listed in order, with[...]

If this did not solve the issue, try the n ext solution. Solution 2: Pres s the On button more slowly Solution: The product might n ot respond if you press the On button too quickly. Press the On button once. It might t ake a few minutes for the product to turn on. If you press the On button again duri ng this time, you might turn the product off .[...]

For more informat ion on installi ng the software and connecting the USB cabl e, see the Setup Guide th at came with the produ ct. Cause: The USB cable was connected b efore the software was inst alled. Connecting the USB cabl e before prompted can cau se errors. After setting up the product, it doe s not print Solution: • Look at the On button l[...]

the other end of the USB cabl e is plugged into a USB port on your com puter. After the cable is connect ed properly, turn the pr oduct off and then on again. • If you are connectin g the product through a USB hub, make sure the h ub is turned on. If the hub is on, try con necting directly to your computer. • Check other printers or scanners. Y[...]

• The registration scre en does not appear • The HP Digital Imaging Monitor does not appe ar in the system tray • Uninstall and re install the software When I insert the CD-ROM into my computer’s CD-ROM drive, nothing happens Solution: If the i nstallation does not run a utomatically, you can start i t manually. To start the install ation f[...]

3. Verify that the USB cable a nd power cord are plugged in. 4. Click Retry to retry the connection. 5. Continue with the installatio n and restart the comput er when prompted. Cause: Normally , a green check appears indicatin g that the plug and p lay was successful. A red X indi cates that the pl ug and play failed. I received a me ssage that an [...]

Cause: The installation might not be complete. The registratio n screen does not app ear Solution: You can access the registrat ion (Sign up now) screen from the Windows taskbar by clicking Start , pointi ng to Programs or All Programs , HP , Deskjet F2200 All-In-One series , and then clicking Product Registration . Cause: The registration screen d[...]

computer. Make sure to remove them properly using the uninstall uti lity provided wh en you instal led the software th at came with the HP All-in-One. To uninstall from a Wi ndows computer NOTE: Use this meth od if Uninstall is not available in the Windows Start menu (click Programs or All Pr ograms , HP , De skjet F220 0 All-In-One seri es , Unins[...]

Paper jams To help avoid p aper jams, follow th ese guidelines: • Remove print ed papers from the output t ray frequently. • Prevent curled or wrinkled p aper by storing all unused paper f lat in a resealable bag. • Ensure that paper loa ded in the input tray lays flat and the edges are not be nt or torn. • Do not combine differe nt paper t[...]

3. Replace the rear acce ss door. Gently push the door forward until it snaps int o place. 4. Press any button on the control panel to contin ue the current job. Cause: Paper had jammed in th e product. Informat ion on paper The HP All-in-One is d esigned to work well with most p aper types. Test a variety of paper types before buying a larg e quan[...]

Information on print cartridges For best results, u se HP print cartridg es. The following t ips help maintain HP p rint cartridges and ensure consisten t print quality. • Keep all pri nt cartridges in the original se aled package s until they are neede d. • Store print cartri dges at room temperature (15.6 °-26.6° C or 60°-78° F). • Do n[...]

Resolving p rint cartridge problems Many problems can be resolved with the fo llowing procedures. I f you receive a specific error message about the print cartridges, see Print cartridge messages for more information. To troublesho ot the print cartridges 1. Remove and rein stall the print cart ridges. For more information, see Replace the print ca[...]

NOTE: In the procedures be low, the problem cartrid ge is identified by the blinking light. The light on the left blin ks when the tri-color print ca rtridge (on the left) is the problem, th e light on the right bl inks when the black or phot o cartridge (on the ri ght) is the problem , and both lights bli nk when both cartridges are the problem. ?[...]

6. If the print cartridge has the wrong selecti on number, install a new print cartridge. For more information, see Replace the print cartridges . 7. Close the print cartridge door. If this did not solve the issue, try the n ext solution. Solution 2: Clean the pr int cartridge contacts Solution: If the print cartri dge selection number is correct a[...]

Print quality troubleshooting If you are having prob lems with print quality, try the solutions in this section and observe the follow ing guidelines. To troubleshoot p rint quality issues 1. Check the print cartridg es. HP recommends th at you use genuine HP print cartridg es. Genuine HP prin t cartridges are designe d and tested with HP pr inters[...]

7. Evaluate the se lf-test report. If the self-test report sh ows a defect, try the followi ng: • Clean the print cartridges automatically. F or more information, see Cl ean the print cartridges . • If you are missing lines when you print, clean the el ectrical contacts. For more information, see C lean the print cart ridge contacts . • Repla[...]

HP recommends th at you use genuine HP print cartridg es. Genuine HP prin t cartridges are designe d and tested with HP pr inters to help you easily pro duce great results, ti me after ti me. NOTE: HP cannot guaran tee the qualit y or reliability of n on-HP supplies. Printer service or repairs required as a resul t of using a non-HP sup ply will no[...]

For more information, see: • Recommended papers f or printing and copying • Information on paper Cause: The wrong kind of paper was loaded in the input tray. If this did not solve the issue, try the n ext solution. Solution 4: Check to see if the pr oduct is in ink-backup mo de Solution: Check to see i f the the product is printing in ink-b ack[...]

If this did not so lve the issue, try the next solution. Solution 6: Clean the pri nt cartridges Solution: Print a self-te st report to determine if there is a problem with t he print cartridges. If t he self-test re port shows a problem, clean the print cartridge s. If the problem persists, yo u might need to replace the print cartridges . For mor[...]

For more information, see: • Set the pap er type f or printing • Change the print speed or quality • Print using Maximum dpi • Change copy speed Cause: The paper t ype or print quality set tings were incorre ctly. If this did not solve the issue, try the n ext solution. Solution 3: Chec k the paper type Solution: HP recommends t hat you use[...]

NOTE: There is no proble m with the ink supplies a nd replacing the prin t cartridges is unnecessa ry. • Solution 1: Ch eck the paper type • Solution 2: Ch eck the print quality se tting • Solution 3: Ro tate the image Solution 1: Check the pap er type Solution: HP recomm ends that you use HP Premium Pap ers or any other paper type that is ap[...]

Solution 3: Rotate the image Solution: If the proble m persists, use the software you insta lled with the pr oduct or another softw are application to rot ate your image 180 degrees so that t he light blue, gray, or brown hues in your im age do not print at th e bottom of the page. For more information, see: Change the page ori entation Cause: The [...]

Solution 3: If the print cartridge wa s droppe d, wait for it to recover Solution: Allow 30 mi nutes for the print cartridge t o recover. Cause: A tri-color or photo print cartri dge was jarred or handled roughly during installation. If this did not so lve the issue, try the next solution. Solution 4: Clean the pri nt cartridge nozzles Solution: Ch[...]

Solution 1: Check the print settings Solution: Check the print settings. • Check the paper type settin g to make sure it matches the t ype of paper loaded in the input t ray. • Check the qu ality setting. Use a higher qu ality setting to i ncrease the amo unt of ink used fo r printing. For more information, see: • Set the pap er type f or pri[...]

Solution 4: Clean the gl ass Solution: Clean th e glass and lid backing. For more information, see: • Clean the l id backing • Clean the glass Cause: Debris might be stuck on the glass or on the back of th e document lid; this causes poor copy quali ty and slows down processing. If this did not so lve the issue, try the next solution. Solution [...]

Solution 1: Check the print settings Solution: Check the print settings. • Check the paper type settin g to make sure it matches the t ype of paper loaded in the input t ray. • Check the qu ality setting. Use a higher qu ality setting to i ncrease the amo unt of ink used fo r printing. For more information, see: • Set the pap er type f or pri[...]

Cause: The wrong kind of paper w as loaded in the input tra y. Printouts are slanted o r skewed Try the followi ng solutions if your printout does not appear straigh t on the page. • Solution 1: Make sure th e paper is loaded correctly • Solution 2: Make su re only one type of paper is lo aded • Solution 3 : Check the rear access door Solutio[...]

3. Print a document with little or no text. 4. Check the back of the paper for i nk. If there is still ink on the back of the paper, try print ing on another page of plain paper. Cause: Ink accumula ted inside the product, where t he back of the paper rests during printing. If this did not solve the issue, try the n ext solution. Solution 2: Wait w[...]

Cause: The font was a custom size. Print troubleshooting Use this section to solve these printing problems: • Envelopes print incorre ctly • Borderless printing p roduces unexpected results • The product is not responding • The product prints meaning less characters • Nothing happen s when I try to print • The pages in my document ca me[...]

Cause: The wr ong type of envelope wa s loaded. Borderless printing produces unexpected results Try the following sol utions to resolve the issue. Solutions are listed in order, with the most likely solution first. If the first solution does no t solve the problem, contin ue trying the remaining solut ions until the issue is re solved. • Solution[...]

Solution 1: Wait for the prod uct to finish other tasks Solution: If t he product is performing anot her task such as copying or scanning, your print job will b e delayed until the produ ct completes the current ta sk. Some documents t ake a long time to print. If nothing has print ed several minutes af ter you sent a print job to the product, chec[...]

Cause: The print carriage has stalled. If this did not solve the issue, try the n ext solution. Solution 5: Check the c able connections to the p roduct Solution: If the product is not p roperly connected to the computer, communication errors can occur. Try the following: If the connectio ns are secure, and nothing has prin ted several minutes afte[...]

Cause: The product experienced an error. If this did not so lve the issue, try the next solution. Solution 8: Check th e print driver status Solution: The printer driver status might have ch anged to ei ther offline or stop printing . To check the prin ter driver status 1. In the HP Solution Center, click the Settings tab. 2. Click Status . If the [...]

Solution 2: Try pri nting another document Solution: Try printing anot her document from the same software application. If this works, then try printing a previously saved version of the documen t that is not corrupt. Cause: The docume nt was corrupt. Nothing happ ens when I try to print Try the following sol utions to resolve the issue. Solutions [...]

If this did not so lve the issue, try the next solution. Solution 4: Check the cable connection s to the product Solution: If the pro duct is not properly connected to the computer, co mmunication errors can occur. If the connecti ons are secure, and nothing has printe d several minutes after you sent a print job to the product, check the stat us o[...]

Solution 6: Check for a paper jam Solution: Clear the paper jam. For more information, see: Clear paper jams Cause: The product had a paper jam. If this did not solve the issue, try the n ext solution. Solution 7: Check for a p rint carriage stall Solution: Turn off the produ ct, open the print cartridge door, and remove any objects that are blocki[...]

• Solution 3: Ch eck the paper guide position • Solution 4 : Make sure the st ac k of envelo pes is loaded correctly Solution 1: Se t the correct m argins in your s oftware applica tion Solution: Check the printer margins. Make sure the margin setti ngs for the document do not exceed t he printable area of the product. To check your m argin set[...]

Solution 4: Make sur e the stack of envelopes i s loaded correctly Solution: Remove all paper f rom the input tray. Lo ad a stack of envelopes in th e input tray, wit h the envelope flaps facing up a nd on the left. NOTE: To avoid paper jams , tuck the flaps inside the e nvelopes. For more information, see: Load envelop es Cause: A stack of envelop[...]

Solution 2: M ake sure the document c an fit on a sup ported paper size Solution: Make sure the l ayout of the document you are trying to print fits on a paper size supported by th e product. To preview the print layout 1. Load the correct paper size into the input tray. 2. Preview your prin t job before sending it to the product. In most software [...]

NOTE: Ink level warnings and indicators provide esti mates for planning purposes only. When you rece ive a low-ink warning messag e, consider having a replacement cartri dge available to avoid possibl e printing delays. You do not nee d to replace the p rint cartridges until print qualit y becomes unaccept able. If there is ink remain ing in the pr[...]

covering the ink nozzles, care fully remove the tape from the print cartridges. Do not touch the ink nozzles or the co pper-colored contacts. 1 Copper-colored conta cts 2 Plastic tape with pink pull tab (must be removed befor e installing) 3 Ink nozzles under tape For more information, see: Replace the print cartridg es Cause: The protective plasti[...]

Nothing happens when I try to copy Try the following sol utions to resolve the issue. Solutions are listed in order, with the most likely solution first. If the first solution does no t solve the problem, contin ue trying the remaining solut ions until the issue is re solved. • Solution 1 : Make sure t hat the pr oduct is t urned on • Solution [...]

If this did not so lve the issue, try the next solution. Solution 4: Make sure the paper loaded is recogni zed by the product Solution: Do not use the product to copy onto envelopes or other papers the product does not support. Related topics Recommended pa pers for printing and copying Cause: The product did not recogni ze the inserted paper t ype[...]

If this did not solve the issue, try the n ext solution. Solution 2: Clea n the scanner glass Solution: Clean the scanner gl ass and make sure that there are no foreign materials adhering to it. For more information, see Clean th e glass . Cause: The scanne r glass was dirty, causi ng the product to incl ude an area in the copy that was larger t ha[...]

Cause: The ori ginal was plac ed incorrectly on the gl ass. If this did not so lve the issue, try the next solution. Solution 2: Check the ink levels in the print cartridges Solution: Check the esti mated ink levels remaining in the print cartridges. NOTE: Ink level warnings and indicato rs provide estimates for planning purposes only. When you rec[...]

Cause: You were trying t o make a borderless copy witho ut using photo pape r. Scan troubleshooting Use this section to so lve these scan problem s: • Scan halts • Scan fails • Scanned imag e is blank • Scanned image i s incorrectly crop ped • Scanned image h as incorrect page layout • Text format is incorrect • Scanned image shows do[...]

If this did not so lve the issue, try the next solution. Solution 3: Make sure the HP Photosmart Softw are is installed on your c omputer Solution: Insert the product installatio n CD and install the software. For more information , see the Setup Guide. Cause: The HP Photosmart Software wa s not installed on your compute r. If this did not so lve t[...]

If this problem occurs f requently, or if you encoun ter memory problems w hile using other applications, you might need to ad d more memory to your computer. See the user guide that came wi th your computer for more informati on. Cause: Too many ap plications were runnin g on your compu ter. These appl ications occupied y our computer me mory. Sca[...]

Scanned image sh ows dotted lines instead of text Solution: Make a bla ck-and-white copy of th e original and then sca n the copy. Cause: If you used the Text image type to scan text that you plan to edit, the scanner might not re cognize color text . The Text imag e type scans at 300 x 300 dpi, in black and white . If you are scanning an original [...]

NOTE: If you are using th e HP Photosmart Software, the Optical Character Recognition (OCR ) software might not be instal led on your computer. To install the OCR software, you must re-ins ert the software disk and select OCR under the Custom installation option s. See the documentatio n that came with Readiris, or whichever OCR software you use, f[...]

On light Paper light Check Print Cartridge light Paper Type lights Descriptio n Solution Blink faster for 3 seconds and then On Off Off 1 On, 1 Off The HP All- in-One is busy. Wait for the HP All-in-One to finish. Blink for 20 seconds and then On Off Off 1 On, 1 Off Scan was pressed, and there was no response from the computer. Make sure the comput[...]

On ligh t Paper light Check Print Cartridge light Paper Type lights Descriptio n Solution HP All-in- One. The print cartridge might be defective . 1. Remove the black print cartridge. 2. Close the print cartridge door. 3. Check the On light. • If the On light blinks , replace the tri-color print cartridge. • If the On light remains steadily lit[...]

• Scan errors • Unable to pr int • Product might not be correctly installed • Product was not found • Product could not find avail able scan destinations • Required softwa re component was not fo und or was incorrectl y installed • Error occurred while commun icating with the p roduct Door open Solution: Close t he print cartrid ge do[...]

Solution 2: Mak e sure the pr int carriage is not blocked Solution: Turn off the produ ct, open the print cartridge door, and remove any objects that are blocking t he print carriage (including any packing materials), and then turn on the produ ct. For more information, see: The print carriage is stalled Cause: The print carriage wa s blocked. Memo[...]

• Solution 7: Sca n with Windows Image Acquisition (WIA) • Solution 8: Disa ble the Lexbces service • Solution 9: Ru n the Scan Diagnostic ut ility • Solution 10: Instal l a patch • Solution 11: Check t he USB chipset and control ler • Solution 12: U ninstall the softwa re and reset the p roduct Solution 1: Uninstal l and reinstall the [...]

Solution 2: Refresh the Wi ndows Device Manager Solution: Refresh the Wind ows Device Manager. To refresh the Wind ows Device Manage r 1. On the Windows t askbar, click Start , right-click My Computer , and t hen click Properties . 2. Click the Hardware tab, and then click Devi ce Manager . 3. Double-click Unive rsal Serial Bus Contr ollers . 4. Cl[...]

Solution 3: Check the Digital Imaging Monitor Solution: Verify that t he Digital Imaging Monitor is running. To check that the Digital Imaging Monitor is running 1. Look for th e Digital Imaging Monitor icon in the system tray at the lower right side of the screen, ne ar the time. 2. If the Digital Imaging Monitor icon is not prese nt, restart the [...]

5. Select the second inst ance of the product a nd repeat steps 2 through 4. 6. Try to scan again. Cause: There migh t have been two instances of the product connected to th e HP Soluti on Center. If this did not solve the issue, try the n ext solution. Solution 5: Chec k the power supply Solution: Check the pow er supply. To check the power supply[...]

Solution 6: Check th e USB cable connecti on Solution: Check USB connect ion between the product and the computer. To check the USB co nnection 1. Verify that the USB cable i s securely plugged into the USB po rt on the back of the product. 2. Make sure the other end of the USB cable is plugged into a USB port on your computer. 3. Try to scan again[...]

7. If another USB cable is ava ilable, try using that on e instead. 8. Restart the computer. 9. After the com puter restarts, try to scan ag ain. Cause: The product was not properly connected to the computer. If this did not solve the issue, try the n ext solution. Solution 7: Scan with Wind ows Image Acquisition (WIA) Solution: Try scanning with W[...]

If you co uld not sc an using WI A, try the ne xt solution . Solution 8: Disab le the Lexbces servi ce Solution: Check if the Lexbce s service is started, a nd disable it. If a Lexmark or Del l all-in-one device is conn ected with a U SB cable to a comp uter where product is instal led, the HP software mig ht not scan because the Lexbces service is[...]

g . Enter a filena me for the backed up Registry. HP suggests naming the f ile with the current date; for exampl e: Registry Backup 04_01_07. h . Click Save to save the Registry. 6. Edit the registry. To edit the Registry a . Select the HKEY_LOCAL_MACHINESyste mCurrentControlSet Service sSpooler Registry key. Details of the Reg istry key appear[...]

Solution 9: Run the Scan Di agnostic utility Solution: Down load and run the Scan Di agnostic utility t o find and correct problems with your product. To download and run the Scan Diagnostic uti lity 1. Go to: www.hp.com and click Software and driver downloads . 2. Select Download driv ers and so ftware (and firmw are) . 3. Type your product na me [...]

handshake timing between HP device chipset an d certain types of USB chipsets o n the computer. To check the USB ch ipset and controller 1. On the Windows t askbar, click Start , right-click My Computer , and t hen click Properties . 2. Click the Hardware tab, and then click Devi ce Manager . 3. Open Universal Serial Bus Contro llers by clicking th[...]

8. Make sure the power cord i s firmly connected to both th e product and the power adaptor. Plug the po wer cord into a power outlet, surge protector or po wer strip. 1 Power connection 2 Power cord and adaptor 9. Turn on the product. 10. Print a self-test report to test the basic stan dalone functionality o f the product. See the following pro ce[...]

3. Make sure the test pat terns show a complete grid and the thick color lines are complete. • If more t han a few lines in a p attern are broken, t his might indica te a problem with the nozzles. You m ight need to clean the prin t cartridges. • If the black line is missing, faded, stre aked, or shows lines, thi s might indicate a problem with[...]

To uninstall the so ftware complete ly a . On the Windows taskb ar, click Start , Settings , Control Panel , (or just Control Panel ). b . Double-click Ad d/Remove Programs (or click Uninstall a progr am ). c . Remove all the it ems that are related to t he HP scanning software. CAUTION: If the com puter is manufact ured by HP or Compaq, do not rem[...]

e . If there is a check mark next to Loa d Startup Items , click the check mark to remove it. f . Click the Services tab, and select the Hide All Microsoft Services box. g . Click Disable all . h . Click Apply , and then click Close . NOTE: If you receive a message stat ing Access is deni ed while making changes, click OK and continue. The me ssage[...]

5. Install the software. To install the softw are a . Insert software CD in to the CD-ROM drive of the computer. The software installati on will start au tomatical ly. NOTE: If the installat ion does not run automaticall y, from the Windows Start menu, cli ck Start Search (or Run ). In t he Start Search (or Run dialog box), ty pe d:setup.exe , and[...]

3. Make sure the test pat terns show a complete grid and the thick color lines are complete. • If more t han a few lines in a p attern are broken, t his might indica te a problem with the nozzles. You m ight need to clean the prin t cartridges. • If the black line is missing, faded, stre aked, or shows lines, thi s might indicate a problem with[...]

4. Reconnect t he USB cable to the product and the computer. After reconnecti ng the USB cable, the product should sta rt printing the j obs in queue. NOTE: If you are connecting the pro duct through a USB hub, make sure the hub is turned on. If th e hub is on, try connectin g directly to your comput er. 5. If the produ ct does not start printing a[...]

To verify the print dri ver 1. Depending up on your operating system , do one of the f ollowing: • W i n d o w s V i s t a : O n t he Windows taskbar, click Start , click Control Pane l , and then click Printers . • Windows XP: On the Windows taskbar, click Start , click Control Pan el , and then click Printers and Faxes . • Windows 2000: On [...]

3. On the Printer menu, make sure there are no check marks next to Pause Printing or Use Printer Offline . On the Printer menu, make sure there are no check marks next to Pause Printing or Use Printer Offline . If a check m ark is present on either option, click the menu option to remove it. If the menu has the Use Printer Online opt ion, select th[...]

Cause: The print spooler needed to be rest arted. If this did not solve the issue, try the n ext solution. Solution 8: Check th e software applicati on Solution: Verify whether the soft ware application is t he problem. To verify the softwar e application 1. Close the soft ware application and reopen it. 2. Try to print agai n from the software app[...]

If this did not so lve the issue, try the next solution. Solution 2: Check the powe r cord and USB cable Solution: Make sure that the power cord and USB cable are properly at tached and plugged in. Also, ma ke sure that the product is turned on. To check the p ower supply 1. Make sure the power cord i s firmly connected to both th e product and the[...]

To check the USB connection 1. Verify that the USB cable is securely p lugged into the USB port on the back of the product. 2. Make sure the other end of the USB cabl e is plugged into a USB port on your computer. 3. Try to scan again. If the sca n fails, con tinue to th e next step. 4. Do one of the fo llowing, dependin g upon how the product is c[...]

If this did not so lve the issue, try the next solution. Solution 3: Restar t the computer Solution: Restart the computer. Cause: You migh t not have r estarted the comp uter after instal ling the produ ct software. Or, there might have been anot her problem with the co mputer. If this did not so lve the issue, try the next solution. Solution 4: Un[...]

6. Insert the HP Photosma rt CD-ROM into your computer’s CD -ROM drive and then start the Setup pro gram. NOTE: If the Setup prog ram does not appear, locat e the setup.exe file on the CD-ROM dri ve and double-click it. 7. Follow the on screen instructions and t he instructions provide d in the Setup G uide that came with th e product. 8. If you [...]

Solution 2: Check the powe r cord and USB cable Solution: Make sure that the power cord and USB cable are properly at tached and plugged in. Also, ma ke sure that the product is turned on. To check the p ower supply 1. Make sure the power cord i s firmly connected to both th e product and the power adaptor. Plug the power cord into a pow er outlet,[...]

To check the USB connection 1. Verify that the USB cable is securely p lugged into the USB port on the back of the product. 2. Make sure the other end of the USB cabl e is plugged into a USB port on your computer. 3. Try to scan again. If the sca n fails, con tinue to th e next step. 4. Do one of the fo llowing, dependin g upon how the product is c[...]

If this did not so lve the issue, try the next solution. Solution 3: Restar t the computer Solution: Restart the computer. Cause: You migh t not have r estarted the comp uter after instal ling the produ ct software. Or, there might have been anot her problem with the co mputer. If this did not so lve the issue, try the next solution. Solution 4: Un[...]

6. Insert the HP Photosma rt CD-ROM into your computer’s CD -ROM drive and then start the Setup pro gram. NOTE: If the Setup prog ram does not appear, locat e the setup.exe file on the CD-ROM dri ve and double-click it. 7. Follow the on screen instructions and t he instructions provide d in the Setup G uide that came with th e product. 8. If you [...]

Solution 2: Uninstall and reinstall the HP Photo smart Software Solution: Uninst all the complete HP Photosm art Software from the computer and then reinstall it using the CD that cam e with your product. To uninstall and reinstall the software 1. On the Windows taskbar, click Start , Settings , Contr ol Panel . 2. Double-click Add/Remove Programs [...]

Required software c omponent was not foun d or was incorrectly insta lled Solution: Uninstall the comple te HP Photosmart Software from t he computer and then reinstal l it using the CD that came with your pr oduct. To uninstall and reinstall the software 1. On the Windows t askbar, click Start , Settings , Control Panel . 2. Double-click Add/Remov[...]

Error occurred whi le communicating with the pr oduct Try the following so lutions to resolve the issue. Solutions are listed in order, with the most likely solution f irst. If the first soluti on does not solve the problem, continue trying the remaining soluti ons until the issue is resolved. • Solution 1: Re set the product • Solution 2: Chec[...]

2. Make sure th e product is turned on. 3. If the prod uct is not receiving electrica l power, connect it to anot her power outlet. 4. Turn off the pr oduct and reset it by disconn ecting the power cord. 5. Wait 5 second s, and plug in the p ower cord. 6. Turn on the produ ct. 7. Try to scan again. To check the USB connection 1. Verify that the USB[...]

6. Check the USB cabl e to make sure it is functioning pro perly. NOTE: If you are using an olde r cable, it might not b e working properly. Tr y connecting it to anoth er product to see if the USB cable wo rks. If you experience proble ms, the USB cable might nee d to be replaced. Also verify that the cable do es not exceed 3 meters (9.8 feet) in [...]

3. Remove all the items th at are related to the HP scanni ng software. A message appears on the computer to restart after rem oving some programs from the Add/Remove Programs li st. 4. Select Click here to restart later . 5. Disconnect the product from your computer and th en restart your comput er. NOTE: It is important t hat you disconnect the p[...]

Cause: You might need assistan ce to enable the product or software to fu nction properly. File messages The following i s a list of file-related e rror messages: • Error reading or writing the file • File not found • File format not supported • Invalid fil e name • Supported file ty pes for the HP All-in-One Error rea ding or writing the[...]

Supported file types for the HP All-in-One Refer to the follow ing for the supported file forma ts: • The HP Photosmart software supports the followin g file formats: BMP, D CX, FPX, GIF, JPG, PCD, PCX, TI F, PICT, PSD, PCS, EPS, TGA, SGI, PDF, and PNG • When scanning, th e HP Photosmart Softwa re enables you to save an image in t he following [...]

Cause: Several situations can cause this error m essage to appear. • Your computer was not tu rned on. • Your computer was not conn ected to the product. • The software that came with the product was no t installed correctly. • The software that came with the product is insta lled, but it was not running. No scan options Solution: Make sure[...]

Out of paper Try the following sol utions to resolve the issue. Solutions are listed in order, with the most likely solution first. If the first solution does no t solve the problem, contin ue trying the remaining solut ions until the issue is re solved. • Solution 1: Replace the rear door of the produc t • Solution 2: Check the paper type and [...]

5. Insert the stack of paper i nto the input tray with t he short edge forward and the print side down . Slide the stack of paper fo rward until it stops. 6. Slide the paper-wi dth guide inward until it stops at the edge of the paper. NOTE: Do not overload in the input tray; make sure the stack of paper f its within the i nput tray and is no higher[...]

in the Size li st to see if a define d paper size al ready exists for th e type of paper you are usin g. Paper type Suggeste d paper size s ettings Copier, multi-purpose, or plain papers Letter or A4 Envelopes Appropriate listed envelope size Greeting-card papers Letter or A4 Index cards Appropriate listed card size (if listed sizes are not appropr[...]

Make sure you have the following materi als available: • Lint-free cloth, or any soft material that will not come apart or leave fibers. • Distilled, filter ed, or bottled water. To clean the r ollers 1. Turn off the product a nd remove the power cord. 2. Remove the rear access door. 3. Dip the lint-free cloth into the purifie d or distilled wa[...]

Paper jam or misfeed Solution: Clear the paper jam. For more information, see: Clear paper jams Cause: The HP Al l-in-One had a paper jam. Paper mismatch Solution: Change the print se tting or load the appropri ate paper in the input tray. For more information, see: • Set the pap er type f or printing • Choose papers for printing and copy ing C[...]

HP All-in-One not found Solution: If the pro duct is not properly connected to the computer, co mmunication errors can occur. Make sure the USB cable is securely connected to the pro duct and the computer, as show n below. For more information, see: After setting up the product, it does not print Cause: This error applies only to USB-connected devi[...]

Solution 2: Make sure the p roduct is connected to the computer Solution: If the HP All-i n-One is not properly connect ed to the computer , communicatio n errors can occur. Make sure t he USB cable is connect ed to the HP All- in-One and the comput er as shown below. For more information, see: After setting u p the product, it does not prin t Caus[...]

Cause: The product was turned off. If this did not so lve the issue, try the next solution. Solution 2: Make sure the product is connected to the computer Solution: If the pro duct is not properly connected to the computer, co mmunication errors can occur. Make sure the USB cable is securely connected to the pro duct and the computer, as show n bel[...]

• Print cartridges in wrong slot • Print cartridge problem Non-HP cartridg es installed Solution: Follow the prom pts on the computer screen to cont inue or replace the indicated print ca rtridges with genuin e HP cartridges. HP recommends that you use genuine HP print cartri dges. Genuine HP print cartridges are designed and tested with HP pri[...]

www.hp.com/go/antic ounterfeit For more information, see: Replace the print cartridg es Cause: The original HP ink in the ind icated print cartridges was depleted. Low on ink Solution: Ink le vels might not be available for the indicated print cart ridges. Ink level warnings and indicators provide esti mates for planning purposes only. When you rec[...]

The print carriage i s stalled Try the following sol utions to resolve the issue. Solutions are listed in order, with the most likely solution first. If the first solution does no t solve the problem, contin ue trying the remaining solut ions until the issue is re solved. • Solution 1: Print a se lf-test report • Solution 2: Clear the print car[...]

Solution 2: Clear the print carriage Solution: Remove an y objects, such as pape r, that are blocking the print carriage. Then reset th e product. To clear the prin t carriage 1. Make sure the product is on. 2. Open the print cartridge door. The print carriage shoul d move to the center of the pro duct. If the print carriage does not move to the ce[...]

4. Close the print cartridge door. 5. Check for a paper jam i n the rear access door. To check for a paper jam in the rear a ccess door a . Press in the tab on the rear access door to release th e door. Remove the door by pulling it aw ay from the produ ct. b . Check for any paper still in the product. Gently pull a ny paper out of the roll ers. c [...]

Solution 3 : Check the p ower sour ce Solution: Verify that the product is properly connected to a suit able power source. To verify that the prod uct is connected to a suitable power source 1. Verify that the p roduct has a two-prong pow er plug, and make sure you are using the power cord provided with the product. 2. If the product is connected t[...]

Need alignment or alignmen t failed Try the following sol utions to resolve the issue. Solutions are listed in order, with the most likely solution first. If the first solution does no t solve the problem, contin ue trying the remaining solut ions until the issue is re solved. • Solution 1: Incorre ct type of paper is loaded i n the input tray ?[...]

Remove and then rei nsert the print cartridges. Veri fy that they are fully inse rted and locked in pla ce. Cause: Protective tape was covering the print cartridges. If this did not so lve the issue, try the next solution. Solution 3: Check if p rint cartridges are fully i nserted Solution: Remove and then reinse rt the print cartri dges. Verify th[...]

Print Cartridge(s) Mi ssing For resolving these print ca rtridge error messages, see Resolving print cartridge error messages . Print cartridges mis sing or not detected Try the following sol utions to resolve the issue. Solutions are listed in order, with the most likely solution first. If the first solution does no t solve the problem, contin ue [...]

4. Remove the black print cartridge fr om the slot on the right. Do n ot touch the ink nozzles or the coppe r-colored contacts. Check for possi ble damage to the copper- colored cont acts or ink nozzles. Make sure the clear plastic ta pe has been remove d. If it is still coveri ng the ink nozzles, gently remo ve the clear plastic tape by usin g the[...]

Make sure you have the f ollowing materials available: • Dry foam rubber swabs, lint-f ree cloth, or any soft material that will not come apart or leave fibers. TIP: Coffee filters are li nt-free and work well fo r cleaning print cartridges. • Distilled, f iltered, or bottl ed water (tap water m ight contain cont aminants that can damage the pr[...]

7. Clean only the copp er-colored contacts. Allo w the print cartridg es to dry for approximately te n minutes before reinsertin g. 1 Copper -colore d contac ts 2 Ink nozzles (do not clean) 8. Hold the pr int cartridge with t he HP logo on top, and insert the print cartridge ba ck into the sl ot. Make sur e you push th e print cart ridge in fi rmly[...]

Solution 3: Replac e the print cartridges Solution: Replace the indicat ed print cartridge. You can a lso remove the indicate d print cartridg e and print using in k-backup mode. NOTE: During ink-backup mode , the product can only print jobs from the computer. You cannot initiate a print job from the control panel (such as printing a photo from a m[...]

Solution 2: Contact HP custom er support Solution: To find supp ort and warranty informa tion, go to the HP Web site at www.hp.com/support . If prompted, choose your cou ntry/region, and then click Contact HP for information on calling for technical support. Cause: The print cartridges were no t intended for use in th is product. Print cartridges i[...]

3. Check to make sure you are using the correct print cartridges fo r your product. For a list of comp atible print cartri dges, see the print ed documentation t hat came with the pr oduct. 4. Remove the black print cartrid ge from the slot on the right. Do not touch the ink nozzles or the co pper-colored contac ts. Check for possibl e damage to th[...]

Print cartridge p roblem The message migh t indicate which cartridge is causing the problem . If so, try the f ollowing solutions to resolv e the issue. Solutions ar e listed in order, with th e most likely soluti on first. If the fi rst solution does not solve the prob lem, continue trying the remain ing solutions until the issue is resolved. If t[...]

5. Close the print cartri dge door. 6. Check to see if the error ha s been resolved. • If the error has been re solved, then there is a problem with the black print cartridge. • If the error has not be en resolved, continue to the next step. 7. Open the print cartri dge door and reinsert the black pri nt cartridge by sliding it fo rward into th[...]

Also, make sure the print cartridges are installed into the correct slots. To make sure the print cartridges are installed correc tly 1. Make sure the product is on. CAUTION: If the HP All -in-One is off when yo u open the print cartridge door to access the print cartridges, the HP All-in-One will not release the cartridges for changing. You m ight[...]

5. Reinsert the print cart ridge by sliding it forward int o the slot on the right. T hen push the print cartridge forward until it clicks in to the socket. 6. Repeat steps 1 and 2 f or the tri-color print cartridg e on the left side. Cause: The indicat ed print cartridges were inst alled incorrectly. If this did not solve the issue, try the n ext [...]

2. Wait until th e print carriage is idle and silent, and then unplug the power co rd from the back of the product. 3. Lightly press down on the print ca rtridge to release it, and then pull it toward you out of the slot. NOTE: Do not remove both print cartridg es at th e same ti me. Remove and clean each prin t cartridge one at a time. Do not l ea[...]

9. Repeat if nece ssary for the other print cartri dge. 10. Gently close the print cartridge door and plug th e power cord into the back of th e product. Cause: The print cartridge contacts needed to be cl eaned. If this did not solve the issue, try the n ext solution. Solution 3: Replac e the print cartridges Solution: Replace the pr int cartridge[...]

Chapter 12 204 Troubleshooting Troubleshoot ing[...]

13 HP warranty and support Hewlett-Packard provides Internet and phone support for the HP All-in-One. This section contains the following topics: • Warranty • Print cartridge warranty information • Support process • Before you call HP customer support • HP support by phone • Additional warranty options • HP Quick Exchange Service (Jap[...]

• Valuable product and troubleshooting information for com mon problems • Proactive product updates, support alerts, and HP newsgrams that are available when you register the product 3. Call HP support. Support options and availabilit y vary by product, country/region, and language. Before you call HP customer support Software programs from oth[...]

Placing a call Call HP support while you are in front of the computer and the product. Be prepared to pr ovide the following information: • Model number (located on the lab el on the front of the product) • Serial number (located on the back or bottom of the product) • Messages that appear when the situation o ccurs • Answers to these quest[...]

HP Quick Exchange Service (Japan) For instructions on how to pack your product for exchange, se e Pack the product . HP Korea customer support Chapter 13 208 HP warranty and support HP warranty and suppo rt[...]

Prepare the product for shipmen t If after contacting HP Customer Support or return ing to the point of purchase you are requested to send the product in for service, make sure you re move and keep the following items before returning your product: • The print cartridges • The power cord, USB cable, and any othe r cable connected to the HP All-[...]

If you do not have the original packaging materials, please use other adequate packaging materials. Shipping damage c aused by improper packaging and/or improper transportation is not covered under the w arranty. 2. Place the return shipping l abel on the outside of the box. 3. Include the following items in the box: • A complete description of s[...]

14 Technical information The technical specifications and international r egulatory information for the HP All-in-One are provided in this section. For additional specifications, see the printed do cumentation that came with the HP All-in-One . This section contains the following topics: • Specifications • Notice to Windows 2000 users • Envir[...]

• Maximum copy enlargement rangi ng from 200-400% (d epends on model) • Maximum copy reduction ranging from 25-50% (depen ds on model) Scan specifications • Image editor included • Integrated OCR software automatically converts scanned text to editable text (if installed) • Twain-compliant software interface • Resolution: up to 1200 x 2[...]

Paper use This product is suited for the use of recycled paper according to DIN 19309 and EN 12281 :2002. Plastics Plastic parts over 25 grams are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of product life. Material safety data sheets Material safety data sheets (MSDS)[...]

Disposal of waste equ ipment by users in private households in the European Union Disposal of Waste Equipment by Users in Private Households in the European Union This symbol on the pr oduct or on its packaging indicate s that this product must not be disposed o f with your other household w a ste. Instead , it is your responsibility to dispos e of[...]

Regulatory notices The HP All-in-One meets product requirements fr om regulato ry agencies in your country/region. This section contains the following topics: • FCC statement • Notice to users in Korea • VCCI (Class B) compliance statement for users in Japan • Notice to users in Japan about the power cord • Noise emission statement for Ge[...]

VCCI (Class B) compliance statem ent for users in Japan Notice to users in Japa n about the power cord Noise emission s tatement for G ermany Geräusc hemission LpA < 7 0 dB am Arbeitsplatz im Nor malbetrieb nac h DIN 45 63 5 T . 1 9 Toxic and hazard ous substance table Chapter 14 216 Technical information Technical information[...]

HP Deskjet F2 200 All-in-One se ries declaration of conformity Regulatory notices 217 Technical information[...]

Chapter 14 218 Technical information Technical information[...]

Index Symbols/Numerics 10 x 15 cm photo paper load 26 2 pages on 1, print 45 4 pages on 1, print 45 4 x 6 inch (10 x 15 cm) borderless photos print 38 4 x 6 inch photo paper, load 26 A A4 paper, load 24 addresses, print 48 after the support period 207 align print cartridges 73 alignment failed 189 print cartridges 189 B blank copy 127 scan 131 book[...]

improper shutdown 181 ink drying time 174 low 122, 184 sprays inside HP All-in- One 124 streaks on the back of paper 110 ink cartridges HP ink depleted 183 ink levels, check 67 ink supplies purchase 81 ink, removing ink from skin and clothing 80 ink-backup mode 71 install software, troubleshoot 83 invalid file name 172 iron-on transfers 47 L labels[...]

print carriage stalled 185 print cartridge protector 72 print cartridges align 73, 189 check ink levels 67 clean 74 clean contacts 75 clean ink nozzle area 77 damaged 191 error message 190, 191 handle 66 incorrect 190 low ink 122 low on ink 184 missing 191 non-HP ink 183 order 81 part names 66 photo print cartridge 71 previously used 183 repla ce 6[...]

U uninstall software 90 USB cable communication lost 181 USB cable installation 85 W warranty 205, 207 Web pages, print 49 222 Index[...]