HP (Hewlett-Packard) LJ496UT#ABA manual

HP EliteBook 2560p Notebook PC Maintenance and Service Guide[...]

© Copyright 2011 Hew lett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel, Core, and Centrino are trademarks of Intel Corporation in the U.S. an d other countries. Microsoft, Windows, and Windows Vista are U.S. registered trademarks of Micr osoft Corporatio[...]

Safety warning notice WARNING! To reduce the possibility of heat-related inju ries or of ove rheating th e computer, do not place the compu ter directly on your lap or o bstruct the computer air ven ts. Use the computer only on a hard, flat surface. Do n ot allow another hard surface, such as an adjoinin g optional printer, or a soft surface, such [...]

iv Safety warning no tice[...]

Table of contents 1 Product description ............ ......... ........... ......... ......... .......... .......... ........... ........ ............ ... ............. ........ ......... .. 1 2 External component id enti fication ...... ......... ........ ........... ........ ........ .......... ........ ........... ........ ... ........... ......[...]

Component replac ement procedur es .. .......... ........... ........ ........... ......... ............ ......... ........... ........ ... ... 39 Service tag ............ ........ .......... ......... .......... .......... ......... .......... ............ ......... .......... ...... ...... 39 Computer feet ......... ........ .......... ........ .[...]

Hard driv e specifications . ........... ............ ..................... ............ ........... ........................ ......... ..... .......... 92 DVD±RW and CD-RW SuperMulti Double-Layer Drive specifications ......... .............. .......... ............. . 93 DVD-RO M Drive sp ecifications ...... ......................... ............[...]

viii[...]

1 Product description Category Description Product Name HP EliteBook 2560p Notebook PC Processors Intel® Core ™ i7 processor (supports Intel Turbo Boost Te chnology): ● Intel Core i7-2620M 2.70 GHz pr ocessor, (turbo up to 3.40 GHz), 4 MB L3 cache, 4 threads, standard-voltage (35-W) Intel® Core™ i5 processors (support Intel Turbo Boost Tech[...]

Category Description Internal storage Supports the following 6.35 cm (2.5 in) storage devices: ● 750 GB hard drive (7200-rpm, SATA) ● 500 GB hard drive (7200-rpm, SATA) ● 320 GB hard drive (7200-rpm, SATA) ● 320 GB Self-Encrypting Drive (SED) hard drive (7200- rpm, SATA) ● 250 GB hard drive (7200-rpm, SATA) – or – ● 160 GB solid-sta[...]

Category Description Support for "no WWAN" option Security provided by subscriber identify module (SIM) located inside battery bay Support for the following WWAN formats: ● HP un2430 EV-DO/HSPA Mobile Broadb and Module ● HP hs2340 HSPA+ Mobile Broadband Module Integrated personal are a network (PAN) o ptions by way of Blueto oth® mod[...]

Category Description Security Integrated fingerprint reader (select models only) Supports "No Fingerprint Reader " option Integrated smart card reade r (active) Preboot Authentication (password, smart card) Full-volume encryption Security cable slot Trusted Platform Module (TPM) v.1.2 Operating system Preinstalled operating systems: ● M[...]

Category Description Web-only support : ● Windows 7 Enterprise 32/64 ● Windows 7 Ultimate 32/64 ● Windows Vista Business 32/64 ● Windows Vista Enterprise 32/64 ● Windows XP Professional 32 Serviceability End-user replaceable parts: ● AC adapter ● Battery ● Memory module ● Hard drive ● Optical drive ● WLAN module ● WWAN modul[...]

2 External component identification Top TouchPad Component Description (1) Pointing stick Moves the pointer and selects or activates items on the screen. (2) Left pointing stick button Functions like the left button on an e xternal mouse. (3) TouchPad on/off button Turns the TouchPad on and off. (4) TouchPad zone Moves the pointer and selects or ac[...]

Lights Component Description (1) Power light ● White: The computer is o n. ● Blinking: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation. (2) Num lock light White: Num lock is on. (3) Wireless light ● White: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth®[...]

Buttons and fingerprint r eader (select models only) Component Description (1) Power button ● When the computer is off, press the power button to turn on the computer. ● When the computer is on, press the po wer button briefly to initiate Sleep. ● When the computer is in the Sleep state, pr ess the power button briefly to exit Sleep. ● When[...]

Component Description (3) QuickWeb button ● When the computer is off or in Hiber nation mode, press the button to open HP QuickWeb. ● When the computer is in Microsoft Windows, press the button to open the default Web browser . ● When the computer is in HP QuickWeb, press the button to open the default Web browser . NOTE: For more informat io[...]

Keys Component Description (1) esc key Displays system information when pressed in combination with the fn key. (2) fn key Executes frequently used system functions when pressed in combination with a function key, the num lk key, or the esc key. (3) Windows logo key Displays the Windows Start menu. (4) Function keys (f3 through f11) Execute frequ e[...]

Front Component Description (1) Wireless li ght ● White: An integrated wireless device, such as a wireless local area network (WLAN) device and /or a Bluetooth® device, is on. ● Amber: All wireless devices are off. (2) Power light ● White: Power is on. ● Blinking white: The computer is in the Sleep state. ● Off: The computer is off or in[...]

Right Component Description (1) Docking connector Connects an optional docking device. (2) ExpressCard slot Supports optional 34mm ExpressCards. (3) Media Card Reader Supports the following digital card formats: ● MultiMediaCard ● Secure Digital (SD) Card (4) Audio-out (headphone) jack/Audio in (microphone) jack Connects optional powered stereo[...]

Left Component Description (1) Power connector Connects an AC adapter (2) RJ-45 (network) jack Connects a network cable. Th e RJ-45 jack has two activity indicator lights. ● Amber: The RJ-45 jack is active. ● Green: The RJ-45 jack is on. (3) RJ-11 (modem) jack (select m odels only) Connects a modem cable. (4) Optical drive Reads and writes (sel[...]

Display Component Description (1) WLAN antennas (3)* Send and receive wireless sign als to communicate with wireless local-area networ ks (WLAN). (2) WWAN antennas (2)* Send and receive wireless sign als to communicate with wireless wide-area networks (WWAN ). (3) Internal microphone (2) Records sound. (4) Webcam light (select models only ) White: [...]

Rear Component Description (1) External monitor port Connects an external VGA monitor or p rojector. (2) USB port Connects an optional USB device. (3) USB 2.0 charging port C onnects an optional USB device. Rear 15[...]

Bottom Component Description (1) Service access cover latch Releases the se r vice access cover so that it can be removed. (2) Battery bay Holds the battery. (3) Battery release latch Releases the battery from the b attery bay. (4) SIM slot Supports a wireless subscr ib er identity module (SIM) card. The SIM card slot is located inside the b attery[...]

Component Description (8) Hard driv e bay and wireless and memor y module compartments Contains the hard drive, the wirele ss LAN module slot, the WWAN module slot, and the memory module slots. CAUTION: To prevent an unre sponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental [...]

3 Illustrated parts catalog Serial number location The service tag, affixed to the bottom of the comp uter, provides information that ma y be needed when troubleshooting system problems. (1) Product name: This is the product name affixed to the front of the compute r. (2) Serial number: This alphanumeric id entifier is unique to e ach product. (3) [...]

Computer major components Computer majo r components 19[...]

Item Description Spare part number (1) 31.75 cm (12.50 in) high definition (HD), light-emitting diode (LED ), AntiGlare (AG) SVA display panel 638553-001 (2) Key board with pointing stick (includes keyboard cable and pointing stick cable) : ● For use in Belgium 651390-A41 ● For use in Brazil 651390-201 ● For use in Bulgaria 651390-261 ● For[...]

Item Description Spare part number (3) RTC battery 651948–001 (4) Top cover With TouchPad and fingerprint reader 651375-001 With TouchPad only 651374-001 (5) Function button board 651361-001 (6) TouchPad button board (included with top cover, sp are part number 65137 4-001 and 651375-001) (7) Power button board 651360-001 (8) Fingerprint reader b[...]

Item Description Spare part number (16) Hard drive or solid-state drive (bracket included) 6.35 cm (2.50 in ) hard drive : ● 750 GB, 7200-rpm hard drive 633252–001 ● 500 GB, 7200-rpm hard drive 634925-001 ● 320 GB, 7200-rpm hard drive 641672-001 ● 320 GB, 7200-rpm Self-Encrypting Drive (SED) hard drive 626978-001 ● 250 GB, 7200-rpm hard[...]

Item Description Spare part number (24) Speakers 651377-001 (25) HP Integrated Module with Blueto oth 2.1 Wireless Technolog y NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth module cable is included in the Cable Kit, sp are part number 651384-001. 593836-001 (26) Battery 9 cell, 100 Wh, 3.0 Ah, Li[...]

Display components Item Description Spare part number (1) Display b ezel For use with computer models equipped with a we bcam 651366-001 For use with computer models not equipped with a webcam 651365-001 (2) 31.75 cm (12 .50 in) high definition (HD) , light-emitting diode (LED), AntiGlare (AG) SVA display panel 638553-001 (3) Display Hi nge Kit (in[...]

Item Description Spare part number (9) Diplay cable (inc ludes webcam cable and light sensor cable) 651368-001 (10) Display enclosure 651367–001 Ambient light sensor board (not shown ) 656622–001 Internal microphone module (not shown) 642798–001 Display Screw Kit (not shown) 655022–001 Display Miscellaneous Kit includes foil shield for came[...]

Mass storage Item Description Spare part number (1) 6.35-cm (2.50-in) hard drive (includ es bracket): ● 750-GB, 7200-rpm hard drive 633252–001 ● 500-GB, 7200-rpm hard drive 634925-001 ● 320-GB, 7200-rpm hard drive 641672-001 ● 320-GB, 7200-rpm Self-Encrypting Drive (SED) hard dr ive 626978-001 ● 250-GB, 7200-rpm hard drive 635225-001 (2[...]

Plastics Kit Item Description Spare part number Plastics Kit : 651376-001 (1) Optical drive weight saver (2) ExpressCard blank (3) RJ-11 jack cov er Plastics Kit 27[...]

Miscellaneous parts Description Spare part number AC adap ter 65-W Smart AC adapter with localized cable plug su pport (3-wire plug with ground pin, su pports 3- pin DC connector) 609939-001 65-W Smart AC adapter with localized cable plug su pport (3-wire plug with ground pin, su pports 3- pin DC connector) for use in Australia, Banglades h, Brunei[...]

Sequential part number listing Spare part number Description 490371-001 Power cord for use in Canada and the United States 490371-011 Power cord for use in Australia and New Zealand 490371-021 Power cord for use in Europe, the Middle East, and Africa 490371-031 Power cord for use in Singapore and the United Kingdom 490371-061 Power cord for use in [...]

Spare part number Description 593836-001 Broadcom 4313AGN 802.11a/b/g/n WLAN modu le 609939-001 AC adapter, 65-W Smart AC adapter with loca lized cable plug support (3 -wire plug with ground pin, supports 3-pin DC connector ) 609948-001 65-W Smart AC adapter with localized cable plug support (3-wire plug with ground pin, supports 3- pin DC connecto[...]

Spare part number Description 651361–001 Function button board 651362–001 Function LED board 651363–001 Smart card reader board and cable 651364–001 Fingerprint reader board and cable 651365-001 Display bezel for use only with co mputer models not equipped with a webcam 651366-001 Display bezel for use only with comp uter models equipped wi[...]

Spare part number Description 651390-031 Keyboard for use in the United Kingdom (inclu des cable) 651390-041 Keyboard for use in Germany (includes cable) 651390-051 Keyboard for use in France (include s cable) 651390-061 Keyboard for use in Italy (includes cable) 651390-071 Keyboard for use in Spain (includes cable) 651390-081 Keyboard for use in D[...]

Spare part number Description 656623-001 Display Mi scellaneou s Kit 658267-001 Display Panel Support Kit (inc ludes display enclosure and antenna) Sequential part number li sting 33[...]

4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to comple te the removal and re placement procedures: ● Flat-bla ded screw driver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers ● Torx 8 screw driver Service considerations The following sectio ns include som[...]

Cables and connectors CAUTION: When servicing the computer, be sure that c ables are placed in their proper locations during the reassembly p rocess. Improp er cable placem ent can damage th e computer. Cables must be handle d with extreme care to avoid damage. Apply only the ten sion required to unseat or seat the cables during removal an d inse r[...]

Grounding guidelines Electrostatic discharge damage Electronic componen ts are sensit ive to electrost atic discharge (ESD). Circuitry design and st ructure determine the deg ree of sensitiv ity. Networ ks bu ilt into many integrated circuits provide some protection, bu t in many cases, ESD conta ins enough power to alter d evice parameters or melt[...]

Packaging and transporting guidelines Follow these groun ding guidelines when packaging and transp orting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts an d assemblies wi th conductive or approv ed containe rs or packaging. ● Keep ESD-sensitive parts in their conta i[...]

Equipment guidelines Grounding equi pment must include either a wrist strap o r a foot strap at a grou nded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexibl e straps with a minimu m of one megohm ±1 0% resi stance in the ground cords. To provid e proper ground, wear a strap snugl y against t[...]

Component replacement procedures This chapter provides removal an d replacement proced ures. There are as many as 7 2 screws that must be removed, replaced , or loosened when servicing the computer. Make special note of each screw size and location du ring removal and rep lacement. Service tag When you order parts or request information, provide th[...]

Computer feet The computer feet are hot-me lted to the base enclosure in the locations illustrated below. 40 Chapter 4 Remova l and replacement procedures[...]

Battery Description Spare part num ber 9 cell, 100 Wh, 3.0 Ah Li-ion battery 632423-001 6 cell, 62 Wh, 2.8 Ah Li-ion battery 632421-001 6 cell, 55 Wh, 2.8 Ah Li-ion long life battery 632419-001 3 cell, 31 Wh, 2.8 Ah Li-ion battery 632417-001 Before disa ssembling the computer, follow these steps: 1. Shut down the co mputer. If you are unsure whethe[...]

Service access cover Description Spare part num ber Service access cover 651373-001 Before disa ssembling the computer, follow these steps: 1. Shut down the co mputer. If you are unsure whether th e computer is off or in Hibe rnation, turn the computer on, and th en shut it down thr ough the operating system. 2. Disconnect all ext ernal devices con[...]

SIM NOTE: This section applies on ly to computer models with WWAN capability. NOTE: If there is a SIM inserted in th e SIM slot, it must be remove d before disassembling the computer. Be sure that the SIM is reinserted in the SIM slot after reassembling the computer. Before removing the SIM, follow these steps: 1. Shut down the co mputer. If you ar[...]

Fan and heat sink Description Spare part num ber Fan 651378-001 Heat sink 651379-001 Before removing the fan and hea t sink, follow these steps: 1. Shut down the co mputer. If you are unsure whether th e computer is off or in Hibe rnation, turn the computer on, and th en shut it down thr ough the operating system. 2. Disconnect all ext ernal device[...]

5. Following the 1, 2 , 3, 4 sequence sta mped into the heat sink, loosen the four ca ptive screws (1) that secure the heat sink to the system board. 6. Slide the heat sink to th e left until it clears the base enclosure (2) . 7. Remove the heat sink (3) . NOTE: The thermal material mu st be thoroughly clea ned from the surfaces of the heat sink an[...]

Processor Description Spare part num ber Intel Core i7-2620M 2.70 GHz processor, (turbo up to 3.40 GHz), 4 MB L3 cache, 4 thre ads, standard-voltage (35-W) 631252-001 Intel Core i5-2540M 2.60 GHz processor, (turbo up to 3.30 GHz), 3 MB L3 cache, 4 thre ads, standard-voltage (35-W) 631255-001 Intel Core i5-2520M 2.50 GHz processor, (turbo up to 3.20[...]

2. Lift the processor (2) straight up and remove it. NOTE: The gold tria ngle (3) on the processor must be aligned with the tria ngle embossed o n the processor slot when you inst all the processor. Reverse this procedure to insta ll the processor. Component replacement procedures 47[...]

Memory module NOTE: There are two memory modul e slots, one above the other. Use the same removal proced ure for both slots. Description Spare part num ber 8 GB memory module (PC3-10600, 1333 mHz, DDR3) 634091–001 4 GB memory module (PC3-10600, 1333 mHz, DDR3) 621569-001 2 GB memory module (PC3-10600, 1333 mHz, DDR3) 621565-001 Update BIOS be for[...]

3. Remove the memory module (3) by pul ling the module a way from the slot at an angle. NOTE: The memory modu le is designed with a no tch (4) to prevent incorrect insertion into the memory module slot. Reverse this procedure to insta ll the memory module. Component replacement procedures 49[...]

Bluetooth module Description Spare part number HP Integrated Module with Bluetooth 2.1 Wireless Technology NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth module cable is included in the Cable Kit, spare p art number 651384-00 1. 537921-001 Before removing the Bluetooth modul e, follow these steps:[...]

5. Remove the module (3) . 6. If the Bluetooth module cable must be replaced, discon nect the cable fr om the Bluetooth module. Reverse the abov e procedur e to install the Blueto oth module. Component replacement procedures 51[...]

Speaker Description Spare part num ber Speaker 651377-001 Before removing the speaker, follow these ste ps: 1. Shut down the co mputer. If you are unsure whether th e computer is off or in Hibe rnation, turn the computer on, and th en shut it down thr ough the operating system. 2. Disconnect all ext ernal devices connected to the computer. 3. Disco[...]

Optical drive Description Spare part n umber DVD±RW and CD-RW SuperMulti Double-Layer D rive 651387-001 DVD-ROM Driv e 651386-001 Before removing the optical drive, follow these ste ps: 1. Shut down the co mputer. If you are unsure whether th e computer is off or in Hibe rnation, turn the computer on, and th en shut it down thr ough the operating [...]

6. Remove the optical drive bracket (2) . Reverse this procedure to rea ssemble an d install the optical drive. 54 Chapter 4 Remova l and replacement procedures[...]

Modem module NOTE: The modem module spare p art kit does not include a modem module cable. T he cable is included in the Cabl e Kit, spare part number 651384-001. Description Spare part num ber Modem module (56k v.92 MDC data/fax modem) 628824-001 Before removing the modem module , follow these steps: 1. Shut down the co mputer. If you are unsure w[...]

WWAN module Description Spare part number HP hs2340 HSPA+ Mobile Broadband Modu le 632155-001 HP un2430 EV-DO/HSPA Mobile Broadband Module (all countries and r egions except the People's Republic of China) 634400-001 CAUTION: The WWAN module and the WL AN module are not interchangeable . CAUTION: To preven t an unresponsive system, replace the[...]

3. Pull the module (3) away from the sl ot at an angle. NOTE: WWAN modules are designed with a notch (4) to prevent incorrect inse rtion. Reverse this procedure to insta ll the WWAN module. Component replacement procedures 57[...]

WLAN module Description Spare part num ber Broadcom 43224AGN 802.11a/b/g/n WLAN module for u se in Antigua and Barbuda, Barbados, Belize, Canada, Guam, and the United States 582564-001 Broadcom 43224AGN 802.11a/b/g/n WLAN module for u se in Albania, Algeria, Angola, Arge ntina, Aruba, Australia, Austria, the Bahamas, Bahrain, Bangladesh, Belgium, B[...]

Remove the WLAN mo dule: 1. Disconnect th e WLAN antenna ca bles (1) from the terminals on the WLAN module. NOTE: The red WLAN antenna cable is connected to the WLAN module “Main” terminal. The blue WLAN antenna cable is connected to the WLAN module “Aux” terminal. 2. Remove the two Phillips M2.5×6.0 screws that secure the WLAN modu le to [...]

Hard drive or solid-state drive Description Spare part n umber Supports the following 9.50 mm, 6.35 cm (2.50 in) SATA hard drives and solid-state drives: 750 GB, 7200-rpm hard drive 633252-001 500 GB, 7200-rpm hard drive 634925-001 320 GB, 7200-rpm hard drive 641672-001 320 GB, 7200-rpm Self-Encrypting Drive (SED) hard drive 626978-001 250 GB, 7200[...]

4. If it is necessary to replace the dr ive connector, remove the connector (3) from the drive. 5. If it is nece s sary to replac e the drive bracket, remove th e two Phillips M3.0x3.0 screws (1) on each side of the drive, and then lift the brac ket (2) away from the drive. Reverse this procedure to rea ssemble and i nstall the drive. Component rep[...]

Keyboard Country/region Spare part number Country/region Spare part number Belgium 651380-A41 Northwest Africa 651390–001 Brazil 651380-201 Norway 651380-091 Bulgaria 651380-261 Portugal 651380-131 The Czech Republic 651380-A81 Russia 651380-251 Denmark 651380-081 Saudi Arabia 651380-171 France 651380-051 Slovakia 651380-A81 French Canada 651380-[...]

Remove the keyboard: 1. Loosen the three Phillip s M2.0x8.0 captive screw s that secure the keyb oard to the computer. 2. Turn the computer right-side up, and then open the display. 3. Carefully position the open compute r on its left side, and then press on the keyboard through the opening wher e the fan was remo ved. 4. Carefully turn the c omput[...]

8. Remove the keyboard (5) . Reverse this procedure to insta ll the keyboard. 64 Chapter 4 Remova l and replacement procedures[...]

RTC battery Description Spare part num ber RTC battery 481089-001 Before r emoving the RTC bat t ery, foll ow these steps: 1. Shut down the co mputer. If you are unsure whether th e computer is off or in Hibe rnation, turn the computer on, and th en shut it down thr ough the operating system. 2. Disconnect all ext ernal devices connected to the com[...]

Base enclosure Description Spare part number Base enclosure 651372-001 Before removing the base enclosure, foll ow these steps: 1. Shut down the co mputer. If you are unsure whether th e computer is off or in Hibe rnation, turn the computer on, and th en shut it down thr ough the operating system. 2. Disconnect all external devices co nnected to th[...]

4. Open the ZI F connecto r for the functi on board cable (5) , and remove the cable (6) . 5. Close the display, and p osition the computer upside down, with the rear toward you. 6. Remove the four Torx 8 2.5x7 .0 screws from the hinges. 7. Position the computer with the front to ward you. Remove the thre e Phillips M2.0x7.0 screws (1) at the front[...]

10. Remove the base enclosure (7) . 68 Chapter 4 Remova l and replacement procedures[...]

System board NOTE: The system board spare part kit includes re place ment thermal material and a replaceme nt thermal material cle aning kit. Description Spare part num ber For use in all countries and regi ons except the People's Repub li c of China and Russia 651358-001 For use only in the People's Republic of China and Russia 651359-00[...]

5. Pull the wireless cables (6) away from syst em board. 6. Remove the Phillips M2.0x4.0 screw (1) that secures the system board to the top cover. Use the optical drive con nector (2) to lift the lef t side of the system board until it rests at an angle, and then remove the system board (3) . Reverse this procedure to insta ll the system board. 70 [...]

Top cover NOTE: The top cover spare pa rt kit includes the TouchPad board an d cable, TouchPad button board and cable, and TouchPad bracket. Description Spare part num ber For use only on computer models equipped with a fi ngerpr int reader (includes fingerprint reader and cable) 651375-001 For use only on computer models not equipped w ith a finge[...]

4. Slide the top cover toward you and then lift the cover (5) u p to remo ve it. 5. If it is necessary to replace the TouchPad, remove the two Phil lips M2.0x3.0 screws (1) that secure the TouchPad to the top cover. 6. Slide the TouchPad away from you until the f ront edge (2) clears the lip of the top cover. Then lift the Touc hPad (3) up . 7. Rel[...]

Power button board Description Spare part num ber Power button board 651360-001 Before removing the power button board, follow th ese steps: 1. Shut down the co mputer. If you are unsure whether th e computer is off or in Hibe rnation, turn the computer on, and th en shut it down thr ough the operating system. 2. Disconnect all ext ernal devices co[...]

Function button board Description Spare part nu mber Function button board 651361-001 Before removing the function button board, follow these steps: 1. Shut down the co mputer. If you are unsure whether th e computer is off or in Hibe rnation, turn the computer on, and th en shut it down thr ough the operating system. 2. Disconnect all ext ernal de[...]

Fingerprint reader board Description Spare part nu mber Fingerprint reader board 651364-001 Before removing the fingerprint r eader board, follow these ste p s: 1. Shut down the co mputer. If you are unsure whether th e computer is off or in Hibe rnation, turn the computer on, and th en shut it down thr ough the operating system. 2. Disconnect all [...]

Smart card reader Description Spare part number Smart card reader (includes cable) 651363-001 Smart card reader bracket 598767-001 Before removing the card reader b oard and bracke t, follow these steps: 1. Shut down the co mputer. If you are unsure whether th e computer is off or in Hibe rnation, turn the computer on, and th en shut it down thr ou[...]

Display panel NOTE: If it is necessary to replace only the display pan el, follow the proced ure in this section. T o replace internal display comp onents, follow th e procedure s in this section and then see Displa y components on page 80 ). Description Spare part number Display bezel for use with computer models equipped with a we bcam 651366-00 [...]

4. Remove the display bezel (4) . The display bezel is available usin g spare part number 651366-001 (for use on ly with computer mo dels equipped with a webcam) and 651365-001 (for use only with computer models n o t equipped with a webcam). CAUTION: The display enclosure will be unsupported when the screws are removed. To prevent damage to the di[...]

8. Gently lift the display enclosure (2 ) away from display panel, which rests on the keyboard. 9. Lift the tape (3) that secu res the display cable to the back of th e display panel. 10. Remove the cable from th e display panel (4) . 11. Remove the two Phillip s M3.0x2.0 screws (1) from each display bracket. 12. Lift the display panel (2) away fro[...]

Display components NOTE: For removal of the d isplay panel alo ne, see Di splay panel on page 77 ). To remove internal display components, remove the display panel, and then continue with the proc edures in this section. Description Spare part number Webcam module (select models only), in cludes microphone and ke yboard light 642796-00 1 Hinge cove[...]

3. Remove the webcam module (3) . To replace the outer h inge covers, the in ner hinge co vers, or the hing es and brackets, follow these steps: 1. Pull the display brackets (1) toward the outside edges of the display enclosure, an d remove the brackets (2) . 2. Slide the inside hing e covers (3) toward the inside of the brackets. Slide the outside[...]

5 Computer Setup Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. NOTE: Some of the Computer Setu p menu items listed in this guide may no t be supported by your computer. NOTE: An external ke yboard or mouse connected to a USB port can be us[...]

– or – ● To save your changes and exit Computer Setup men us, click the Save icon in the lowe r-left corner of the screen, an d then follow the on-screen in structions. – or – Use the tab key and the arro w keys to select File > Save changes an d exit , and then press enter . Your changes go into effect when the compu ter restarts. Res[...]

Computer Setup menus The menu tables in this sect ion provide an over view of Comput er Setup options. NOTE: Some of the Computer Se tup menu items list ed in this chapter may not be supported by your computer. File menu Select To do this System Information ● View identification information for the co mputer and the batteries in the system. ● V[...]

Security menu NOTE: Some of the menu it ems listed in this section may not b e supported by you r computer. Select To do this Administrator Tools Setup BIOS Administrator Password Set up a BIOS administrator password User Management ( requires a BIOS administrat or password) Create New BIOS User Account ● Select from a list of BIOS users. ● Sel[...]

System Configuration menu NOTE: Some of the menu it ems listed in this section may not b e supported by you r computer. Select To do this Language Change the Computer Setup language. Boot Options ● Set a Startup Menu delay (in seconds). ● Set the MultiBoot Express Boot Popup delay in seconds. ● Enable/disable Custom Logo (disabled by default)[...]

Select To do this Device Configurations (continued) NOTE: Availability of these options varies by computer model. ● Enable/disable secondary ba ttery fast charge (enabled by default). ● Enable/disable HP Quick Look (enabled by default). ● Enable/disable Preboot Authentication on HP QuickLook Boot (enabled by default). ● Enable/disable HP Qu[...]

Select To do this Built in Device Options ● Enable/disable the wireless button state (enabled by default). ● Enable/disable embedded WLAN device radio (select models only; enabled by default). ● Enable/disable the embedded Bluetooth device radio (enabled by default). ● Enable/disable the Network Interface Controller (LAN) (enabled by defaul[...]

Select To do this AMT Options ● Enable/disable Firmware Verbosity. ● Enable/disable AMT Setup Prompt (Ctrl-P). ● Enable/disable USB Ke y Provisioning Support. ● Enable/disable Unconfi gure AMT on next boot. ● Select Terminal Emulation Mode. ◦ ANSI ◦ VT100 ● Enable/disable Firmware Progress Event Support. ● Enable/disable Initiate [...]

6 Specifications Computer specifications Metric U.S. Dimensions Depth 20.90 cm 8.23 in Width 30.52 cm 12.02 in Height (front to back) 2.74 cm to 3.28 cm 1.08 in to 1.30 in Weight 1.67 kg 3.68 lbs Input power Operating voltage 19.0 V dc @ 3.5 A – 65 W Operating current 3.5 A Temperature Operating 5°C to 35°C 41°F to 95°F Relative humidity Oper[...]

31.75 cm (12.50 in) display specifications Metric U.S. Dimensions Width 16.9 cm 6.7 in Depth 26.2 cm 10.3 in Diagonal 30.8 cm 12.1 in Number of colors Up to 16.8 million Contrast ratio 250:1 (typical) Brightness 180 nits (typical) Backlight LED Character display 80 × 25 Total power consumpt ion 4.0 W Viewing angle +/-40° horizontal, +20°/-40° v[...]

Hard drive specifications 750 GB* 500 GB* 320 GB* 250 GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm 9 .5 mm Width 70 mm 70 mm 70 mm 70 mm Weight 115 g 101 g 101 g 101 g Interface typ e SATA SATA SATA SATA Transfer rate 300 MB/sec 100 MB/sec 100 MB/sec 100 MB/sec Security ATA security A TA security ATA securi ty ATA security Seek times (typical read, i[...]

DVD±RW and CD-RW SuperMulti Double-Layer Drive specifications Applicable disc Rea d: Write: CD-DA, CD+(E)G, CD mIDI, CD- TEXT, CD-ROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (Photo cD , Video CD), Multisession CD, CD-EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD- RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-R W, DVD+R, DVD +RW, DVD-RAM C[...]

DVD-ROM Drive specifications Applicable disc Rea d: Write: CD-DA, CD+(E)G, CD mIDI, CD- TEXT, CD-ROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (Photo cD, Video CD), Multisession CD (Photo cD, CDEXTRA, Portfolio, CD-R, CD-RW), CDR, CD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD+R, DVD+RW, DVD- RAM CD-R and CD-RW Access time CD [...]

7 Backup and recovery Windows 7 To protect you r information, use Windows Backup and Restor e to back up individu al files and folder s, back up your entire hard drive (sel ect models only), create system repair discs (select models only), or create system restore points. In case of system failure, you can use the backup files to restore the conten[...]

Backing up your information Recovery after a system failure is as complete as your most current ba ckup. You should create system repair discs (select models only) and your initial backup immediately after softwar e setup. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably [...]

Performing a recovery In case of system failure or inst ability, the computer provides the following tools to recover your files: ● Windows recovery to ols: You can use Windows Backup and Re store to reco ver information you have previously backed up . You can a lso use Win dows Startup Repair to fix problems that might prevent Windows from start[...]

Using f11 recovery tools CAUTION: Using f11 complete ly erases hard dr ive conten ts and reformats the hard drive. All files you have created and an y software installed on the computer are permanen tly removed. The f11 recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory. Software not install[...]

Using a Windows 7 operating syst em DVD (purchased separately) If you are unable to boot (start up) your computer and you cannot use the system repair discs you previously c reated (sele ct models on ly), you mu st purchase a Windows 7 operating syste m DVD to reboot the computer and repair the operating system . B e sure that you r mo st recent ba[...]

Backing up your information Recovery after a system failure is as complete as your most current backup. You should create your initial backup immediately after software setup. As you add new software and data file s, you should continue to back up your system on a regular basis to maintain a re asonably current backup. You can back up your i nforma[...]

Performing a recovery In case of system failure or inst ability, the computer provides the following tools to recover your files: ● Windows recovery to ols: You can use the Backup and Restore Center to recover information you have previously backed up. You can also us e Windows Startu p Repair to fix problems that might prevent Windows fr om star[...]

Using f11 recovery tools CAUTION: Using f11 complete ly erases hard dr ive conten ts and reformats the hard drive. All files you have created and an y software installed on the computer are permanen tly removed. The f11 recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory. Software not install[...]

6. Select Repair your computer . 7. Follow the on-screen instructions. Windows Vista 103[...]

8 Power cord set requirements The wide-range input fe ature of the computer perm its it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC The 3 conducto r power cord set incl uded with the computer me ets the requirements fo r use in the country or region where the e quipment is purchased. Power cord sets for u [...]

Requirements for specific countries and regions Country/region Accredited agency A pplicable note nu mber Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEM A 1 Norway NEMKO 1 The People's Republic of China COC 5 South Korea EK 4 Sw[...]

9 Recycling Battery When a battery has reached the end of its use f ul life, do n o t dispose of the ba ttery in general household waste. Follo w the local laws a nd regulati ons in your area for computer b attery disposal. Display WARNING! The backlight contains mercury. Caution must be exercised when removing and handling the ba cklight to avoi d[...]

Perform the following ste ps: 1. Remove all screw covers (1) and screws (2 ) that secure the display bezel to the display assembly. 2. Lift up and out o n the left and ri ght inside edges (1) and the top and b ottom inside edges (2) of the display beze l until the bezel disengag es from the display assembly. 3. Remove the display bezel 3. Display 1[...]

4. Disconnect all disp lay panel cables (1) from the display i n verter and remove the in verter 2. 5. Remove all screws (1) that secure the display panel a ssembly to the display enclosure. 6. Remove the display panel assembly (2) from the display enclosure. 7. Turn the display pa nel assembly upside down . 8. Remove all screws that secure the dis[...]

10. Remove the display pan el frame (2) from the display panel. 11. Remove the screws (1) that secure the backlight cover to the display panel. 12. Lift the top edge of the backlig ht cover (2) and swing it outward. 13. Remove the backlight cover. 14. Turn the display panel righ t-side up. 15. Remove the backlight cables (1) from the clip (2) in th[...]

16. Turn the display pane l upside down. 17. Remove the backlight frame from th e display panel. WARNING ! The backlight contains mercury. Exercise caut ion when removing an d handling the backlight to avoid damag ing this compon ent a n d causing exposu re to the mercury. 18. Remove the backlight from the backlight frame. 19. Disconnec t the displ[...]

22. Release the tape (4) that secures th e LCD panel to the display rear panel. 23. Remove the LCD panel. 24. Recycle the LCD panel and backlight. Display 111[...]

Index A AC adapter, spare part number 28, 30 ambient light sensor boa rd, spare part number 25 ambient light sensor , identifyin g 14 antennas disconnec ting 56, 59 spare part number 31 audio in (microphone) jack, identifying 12 audio, product description 2 audio-out (head phone) jack, identifying 12 B base enclosure remov al 66 spare part number 6[...]

function button board remov al 74 spare part number 74 function butt on board, sp are part number 21, 31 function keys, identifying 10 function LED bo ard, spare part number 31 G graphics, pr oduct description 1 grounding equip ment and methods 38 H hard drive precautions 35 product description 2 remov al 60 spare part number 22, 30, 60 specificati[...]

Ethernet 2 external media ca rds 3 graphics 1 hard drives 2 internal storag e 2 keyboard 3 memory module 1 microphone 2 modem 2 operating system 4 optical drives 2 pointing devices 3 ports 3 power requirements 3 processors 1 product name 1 security 4 solid-state drive 2 video 2 wireless 2 product name 1 Q QuickWeb button, identifying 9 R removal/re[...]