HP (Hewlett-Packard) nc6000 manual

Main tenan ce and S er vice Guide HP Co mpaq Bu sines s Not ebook nc6 000 Doc ument P art Number: 3 3 516 7 -001 No ve mber 200 3 This guide is a troubleshooting reference used for maintaining and servicing the notebook. It provides comprehensi ve information on identifying note book features, components, and spare parts, troubleshooting notebo ok [...]

© 2003 Hewlett-P ackard De velopment Compan y , L.P . Microsoft® and W indo ws® are U.S. re gistered trademarks of Microsoft Corporation. Intel® and Pentium® are tradem arks or regi stered trademar ks of Intel Corporation or its subsidiari es in the United States and other countries. SD Logo is a trademark of its proprietor . Bluetooth® is a [...]

Maintenance and S ervi ce Guide 1 Cont ent s 1 Product Description 1.1 Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–10 1.3 Clearing a Password . . . . . . . . . . . . . . . . . . . . . . . . 1–12 1.4 Power Management . . . [...]

2 Mainten ance and Ser vi ce Guide Conte nt s 3 Illustrated Parts Catalog 3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1 3.2 Notebook Major Components . . . . . . . . . . . . . . . . . . 3–2 3.3 Miscellaneous Plastics Kit Components . . . . . . . . . . 3–8 3.4 Mass Storage Devices . . . . . . . . . . . . . . . . . [...]

Cont ent s Maintenance and S ervi ce Guide 3 5.16 Display Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5–34 5.17 Top Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–38 5.18 RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–41 5.19 LED Board . . . . . . . . . . . . . . . . . . . . . . .[...]

Maintenance and S ervi ce Guide 1–1 1 Product D esc ription The HP Compaq Business Notebook nc60 00 of fers adv anced modularity , a Mobile Intel® Pen tium® 4 Processor-M with 64-bit architecture, an A TI MOBILITY RADEON 9600 graphics controller with 64 or 32 MB of discrete v ideo memory , and extensi v e multimedia support. HP Compaq Bu siness[...]

1–2 Mainten ance and Service Guide Produ ct Desc r iption 1.1 M o d e l s Notebook mode ls are shown in T ables 1-1 an d 1-2. T able 1-1 HP Compaq nc6000 Model Naming Con ventions Key C P 180 S4 60 Y Ci 10 P XXX XXX-XXX 12 3 4 5 6 7 8 9 1 0 Ke y Description Options 1 Brand/Series designator C = HP nc6000 2 Processor type P = Mobile Intel P entium[...]

Pr oduc t Desc r ipti on Maintenance and S ervi ce Guide 1–3 T able 1-2 HP Compaq nc6000 Models All HP Compaq nc6000 models feature: ■ Dual Stick (T ouchP ad and pointing stick) pointing de vice ■ 8- or 6-cell lithium ion (Li-Ion) batter y pack ■ 3-year w arranty on par ts and labor Cnc6000 P 170 S4 60 Y Gm 51 P United States DQ882A ABA Cnc[...]

1–4 Mainten ance and Service Guide Produ ct Desc r iption Cnc6000 P 160 X4 40 W Gj 51 P Belgium Denmark Europe Fr a n c e Ger many Greece Iceland Italy DJ256A UUG DJ256A ABY DJ256A ABB DJ256A ABF DJ256A ABD DJ256A AB7 DJ256A A2M DJ256A ABZ The Netherl ands Norwa y P ort ugal Spain Sweden Switzerland United Kingdom DJ256A ABH DJ256A ABN DJ256A AB9[...]

Pr oduc t Desc r ipti on Maintenance and S ervi ce Guide 1–5 Cnc6000 P 160 X4 40 W Gn 51 P Asia P acific A ustralia Belgium Brazil Czech Republic Denmark Europe Inter national Fr a n c e F rench Canada Ger many Greece Hong K ong Hungar y Iceland India Israel Italy Japan Japan - English DP894A UUF DP894A ABG and DS860P ABG DP894A UUG DP894A AC4 DP[...]

1–6 Mainten ance and Service Guide Produ ct Desc r iption Cnc6000 P 160 X4 40 W Gn 51 2 Asia P acific A ustralia Belgium Brazil Czech Republic Denmark Europe Inter national Fr a n c e F rench Canada Ger many Greece Hong K ong Hungar y Iceland India Israel Italy Japan Japan - English DP895A UUF DP895A ABG and DS859P ABG DP895A UUG DP895A AC4 DP895[...]

Pr oduc t Desc r ipti on Maintenance and S ervi ce Guide 1–7 Cnc6000 P 150 X4 40 W Gn 25 P Hong K ong DS807P AB5 Cnc6000 P 150 X4 30 W Gg 10 H Germ any DJ324S ABD Cnc6000 P 150 X4 30 D Gm 25 P Europe Inter national DQ881A ABB United States DQ881A ABA Cnc6000 P 140 X4 40 W Gm 25 P Japan DT641P ABJ Japan/English DT641P ACF Cnc6000 P 140 X4 40 W Gp [...]

1–8 Mainten ance and Service Guide Produ ct Desc r iption Cnc6000 P 140 X4 40 D Mn 51 P United States DT868A ABA Cnc6000 P 140 X4 40 C Gn 51 P Asia P acific DS652C UUF Cnc6000 P 140 X4 30 Y Gn 25 P United States DS825C ABA Cnc6000 P 140 X4 30 W Gi 25 P Belgium Denmark Fr a n c e Ger many Greece Iceland Italy The Netherl ands DJ333A UUG DJ333A ABY[...]

Pr oduc t Desc r ipti on Maintenance and S ervi ce Guide 1–9 Cnc6000 P 140 X4 30 D Gp 25 P Asia P acific Belgium Czech Republic Denmark Europe Fr a n c e F rench Canada Ger many Greece Hungar y Iceland Israel Italy Japan Japan/English Ko r e a DT412C UUF DJ254A UUG DJ254A AKB DJ254A ABY DJ254A ABB DJ254A ABF and DT412C ABF DT412C ABC DJ254A ABD, [...]

1–10 Maintenance and Ser vi ce Guide Produ ct Desc r iption 1. 2 F e a t u r e s ■ Mobile Intel Pentium 4 1.8-GHz Processor -M, with 2.0-MB L2 cache, v arying b y notebook model. ■ Mobile Intel Pentium M 1.7-, 1.6-, 1.5-, and 1.4 -GHz processors, all with 1 .0-MB L2 cache, v arying b y noteb ook model. ■ 14.1-inch SXGA+ (1400 × 1 050) or X[...]

Pr oduc t Desc r ipti on Maintenance and S ervi ce Guide 1– 11 ■ Integrated 10/100/1000B ASE-T Ethernet local area network (LAN) NIC with RJ-45 connector ■ Integrated wireless support for Bluetooth® LAN an d Mini PCI 802.11a/b/g LAN de vices ■ Support for two T ype II or one T ype III PC Card slots with support for both 32-bit (CardBus) an[...]

1–12 Maintenance and Ser vi ce Guide Produ ct Desc r iption 1 . 3 C learin g a P a ssw ord If the notebook you are serv icing has an unkno wn passw ord, follo w these steps to clear the password. These steps also clear CMOS: 1. Prepare the noteboo k for disa ssembly (refer to Section 5.3, “Preparing the Notebook fo r Disassembly , ” for more [...]

Pr oduc t Desc r ipti on Maintenance and S ervi ce Guide 1– 13 1. 5 E x t e r n a l C o m p o n e n t s The external components on th e front and left side of the notebook are sho wn below and described in T able 1-3. F r ont and L eft-Side Co mponents[...]

1–14 Maintenance and Ser vi ce Guide Produ ct Desc r iption T able 1-3 Fron t and Left-Side Components Item Component Function 1 Audio line- out jack Produces syst em sound when connected to optional powered stereo speak ers, headphones, headset, or television audio . 2 Microphone jack Connects an opti onal monaural microphone. 3 Hard drive ba y [...]

Pr oduc t Desc r ipti on Maintenance and S ervi ce Guide 1– 15 The notebook rear panel and right-side components are sho wn below and described in T able 1-4. Rear P anel and Right Si de Co mponents T able 1-4 Rear P anel and Right-Side Components Item Component Function 1 Batter y slot Holds the pri mary batte r y . 2 PC Card eject buttons Relea[...]

1–16 Maintenance and Ser vi ce Guide Produ ct Desc r iption 6 V ents (3) Allow airflow to cool internal compone nts. Ä T o pre vent o verheating, do not obstruct vents. Using the notebook on a soft surf ace, such as a pillow , blank et, rug, or thick clothing, may bloc k airflow . 7 Bluetooth compar tment Holds a Bluetooth wireles s de vice. 8 S[...]

Pr oduc t Desc r ipti on Maintenance and S ervi ce Guide 1– 17 The noteboo k ke yboard compon ents are sho wn belo w and described in T able 1-5. Ke y b o a r d C o m p o n e n t s[...]

1–18 Maintenance and Ser vi ce Guide Produ ct Desc r iption T able 1-5 Ke yboar d Components Item Component Function 1 fn k ey Ex ecutes frequently used system fu nctions when pressed in combination wi th another key . 2 caps lock ke y Enables caps lock and turns on the caps lock light. 3 f1 through f12 functi on keys P erf orm system and applica[...]

Pr oduc t Desc r ipti on Maintenance and S ervi ce Guide 1– 19 The notebook top compo nents are shown belo w and described in T able 1-6. To p C o m p o n e n t s T able 1-6 T op Components Item Component Function 1 Num lock light On: Num lock is on or the embedded numeric keypad is enab led. 2 Caps lock light On: Caps lock is on. 3 Scroll lock l[...]

1–20 Maintenance and Ser vi ce Guide Produ ct Desc r iption 4 Displa y li d s witch* ■ If the notebook is closed whil e on, tur ns off the display . ■ If the notebook i s opened while on, tur ns on the display . 5 P ow er button* When the noteboo k is: ■ Off , press and release to tur n on the notebook. ■ In Standby , press and release to[...]

Pr oduc t Desc r ipti on Maintenance and S ervi ce Guide 1– 21 T op Components (Continued)[...]

1–2 2 Maintenance and Ser vi ce Guide Produ ct Desc r iption T able 1-6 T op Components (Continued) Item Component Function 8 Presentation Mode butt on Alter nates between presentation modes. 9 P ointing stick Mov es the pointer and selects or activ ates items on the screen. 10 Left and right poin ting stick b uttons Function like the left and ri[...]

Pr oduc t Desc r ipti on Maintenance and S ervi ce Guide 1–2 3 The external components on th e bottom of the notebook are sho wn belo w and described in T able 1-7. Bottom Components T able 1-7 Bottom Components Item Compone nt Function 1 Batte ry bay Holds the pr imar y batter y pack. 2 Batter y release latch Releases a batter y pack from the ba[...]

1–2 4 Maintenance and Ser vi ce Guide Produ ct Desc r iption 3 Mini PCI compar tment Holds an optional wireless LA N or ISDN de vice . ✎ The FCC does not allow unauthorized Mini PCI devices to be used in the notebook. Installing an unauthorized Mini PCI device can prevent the notebook from operating properly and might result in a warning messag[...]

Pr oduc t Desc r ipti on Maintenance and S ervi ce Guide 1 –2 5 1. 6 D e s i g n O v e r v i e w This section presents a design ov ervie w of key parts and features of the notebook. Refer to Chapte r 3, “Illustrated Parts Catalog, ” to identify replacement parts, and Chapter 5, “Remov al and Replacement Procedures, ” for disassembly steps[...]

Maintenance and S ervi ce Guide 2–1 2 Tr o u b l e s h o o t i n g Å W ARNING: Only author i z ed technic ians tr ained b y HP should re pair this equipment. A ll troubleshooting and r epair procedur es ar e detailed to a llow only subassembly/ module -lev el r epair . Because of the comple x ity of the indi v idua l boar ds and suba ssem blies [...]

2–2 Mainten ance and Service Guide T roubleshooting ■ Diagnostics for W indows —A system information and diagnostic utility that is used within the W indows operating system. Use this utility whene v er possible to: ❏ Display system information. ❏ T est system components. ❏ T roubleshoot a de vice con figuration p roblem in W indo w s X[...]

T r ou bleshooting Maintenance and S ervi ce Guide 2–3 Selecting f ro m the Fi le Menu Ta b l e 2 - 1 File Menu Select T o Do This System Information ■ Vie w identificati on information about the notebook, a P or t Replicator , and any battery packs in the system. ■ View specification inf or mation about the processor , memory and cache size,[...]

2–4 Mainten ance and Service Guide T roubleshooting Selecting fr om the Security Menu Ta b l e 2 - 2 Security Menu Select T o Do This Setup P ass word Enter , change, or delete a Setup pass word. The Setup passw ord is called an administrator passw ord in Computer Security , a program accessed from the Wind ows Co ntrol P anel. P o wer-on P ass w[...]

T r ou bleshooting Maintenance and S ervi ce Guide 2–5 Selec tin g from t he Adv anced M enu Ta b l e 2 - 3 Adv anced Menu Select T o Do This Language Change the Computer Setup language. Boot Opti ons Enab le/disab le: ■ QuickBoot, which starts the noteb ook more quickly b y eliminating some star tup tests. (If you suspect a memory failure and [...]

2–6 Mainten ance and Service Guide T roubleshooting De vice Options (continued) ■ Change the p arallel por t mode from Enhanced P arallel P ort (EPP , the def ault setting) to standard, bi-directional EPP , or Enhanced Capabili ties P or t (ECP). ■ Set video-out mode to NTSC (default), P AL, NTSC-J , or P AL-M.* ■ Enable/disable all setting[...]

T r ou bleshooting Maintenance and S ervi ce Guide 2–7 2.2 Using Di agnos tic s for W indo w s When you access Diagnostics for W indo ws, a scan of all system components is displayed on th e screen before the diagno stics windo w opens. Y ou can display more or less in formation from anywhere within Diagnostics for W indo ws b y sel ecting Lev el[...]

2–8 Mainten ance and Service Guide T roubleshooting Obtaining , Saving, or Printing Dia gnostic Te s t I n f o r m a t i o n 1. Access Diagnostics for W indo ws by selecting Start > Settings > Control Panel > Diagnostics for W indows. 2. Select the T est tab . 3. In the scroll box, select the cate gory or de vice you want to test. 4. Sel[...]

T r ou bleshooting Maintenance and S ervi ce Guide 2–9 6. Select the Begin T esting button. 7. Select a tab to view a test report: ❏ Status tab —Summarizes the tests run, passed, and failed during the current testing session. ❏ Log tab —Lists tests run on the system, the number of times each test has run, the number of errors found on eac[...]

2–10 Maintenance and Ser vi ce Guide T roubleshooting 2.3 T roubleshooting Flo wc har ts T able 2-4 T r oubleshootin g Flowc harts Overview Flowc hart Description 2.1 Initial troubleshooting 2.2 No po w er , p ar t 1 2.3 No po w er , p ar t 2 2.4 No po w er , p ar t 3 2.5 No po w er , p ar t 4 2.6 No video , par t 1 2.7 No video , par t 2 2.8 Non[...]

T r ou bleshooting Maintenance and S ervi ce Guide 2– 11 Flo wch art 2. 1—Initi al T roubleshootin g Connecting to network or modem? Begin troubleshooting. Is there power? Is the OS loading? Is there vi deo? (no boot) Is there sound? Beeps, LEDs, or error messages? Keyboard/ pointing device working? Go to Flowchart 2.17, Nonfunctioning Device. [...]

2–12 Maintenance and Ser vi ce Guide T roubleshooting F lo wcha rt 2 . 2— N o P o w er , P art 1 1. Reseat the power cables in the Port Replicator and at the AC outlet. 2. Ensure that the AC pow er source is active. 3. Ensure that the power strip is working. Done Remove from Port Replicator (if applic able). Power up on battery power? Power up [...]

T r ou bleshooting Maintenance and S ervi ce Guide 2– 13 Flo wchar t 2.3—No P ow er , P art 2 Continued from Flowchart 2.2, No Power , Part 1. Visually check for debris in battery socket and clean if necessar y . Done N Y Power on? Check batter y by recharging it, moving it to another notebook, or replacing it. Power on? Done Y Replace power su[...]

2–14 Maintenance and Ser vi ce Guide T roubleshooting F lo wcha rt 2 . 4— N o P o w er , P art 3 Continued from Flowchart 2.3, No Power , Part 2. Reseat AC adapte r in notebook and at power source. Internal or external AC adapter? Done Done Done Done Power on? Power on? Power on? Plug directly into AC outlet. Power LED on? Power outlet active? [...]

T r ou bleshooting Maintenance and S ervi ce Guide 2– 15 Flo wch art 2.5—No P o w er , P art 4 Y N Continued from Flowchart 2.4, No Power , Part 3. Reseat loose components and boards and replace damaged items. Open notebook. Loose or damaged parts ? Y Close notebook and retest. Power on? Done N Replace the following it ems (if applicable) in th[...]

2–16 Maintenance and Ser vi ce Guide T roubleshooting Flowch art 2. 6—No Vi deo, P art 1 A N Stand-alone or Port Replica tor? No video. Replace the fol lowing one at a tim e. T est after each replacement. 1. Cable between notebook and no tebook display (if applicable) 2. Inverter board (if applicable) 3. Display 4. System board Internal or exte[...]

T r ou bleshooting Maintenance and S ervi ce Guide 2– 17 Flowch art 2. 7—No Vi deo, P art 2 Y N Continued from Flowchart 2.6, No Video, Part 1. Done Adjust external monitor display . Video OK? Adjust display brightness. Video OK? Video OK? Done Done Verify that noteb ook is pro perly seated in Port R eplicator , and check for bent pins on cable[...]

2–18 Maintenance and Ser vi ce Guide T roubleshooting Flo wch art 2.8—Nonfunc tioning P ort Rep licator (if applicable ) Y N Reseat power cord in Port Replicator and power outlet. N Replace the following Port Replicator components one at a time. Check notebook operation after each replacement. 1. Power supply 2. I/O board 3. Backplane board 4. [...]

T r ou bleshooting Maintenance and S ervi ce Guide 2– 19 Flo wchar t 2.9—No Operating Sy s tem (OS) Loading No OS loading from hard drive, go to Flowchart 2.10, No OS Loading, Hard Drive, Part 1. Reseat power cord in Port Replicator and power outlet. No OS loading.* * NOTE: Before beginning to troubleshoot, always check cable connections, cable[...]

2–20 Maintenance and Ser vi ce Guide T roubleshooting Flo wch art 2. 1 0—N o OS Loadin g, H ard Driv e, P ar t 1 Go to Flowchart 2.17, Nonfunctioning Device. Y Done N OS not loading from hard drive. Nonsystem disk message? Go to Flowchart 2.11, No OS Loading from Hard Drive, Part 2. Reseat external hard drive. OS loading? Done Boot from CD? Go [...]

T r ou bleshooting Maintenance and S ervi ce Guide 2– 21 Flo wch art 2. 1 1—No OS Loa ding , Hard Drive, P ar t 2 Continued from Flowchart 2.10, No OS Loading from Hard Drive, Part 1. Reseat hard drive. Done CD or diskett e in drive? 1. Replace hard drive. 2. Replace sy stem board. Go to Flowchart 2.13, No OS Loading from Disket te Drive. Load [...]

2–2 2 Maintenance and Ser vi ce Guide T roubleshooting Flo wch art 2. 1 2—N o OS Loa ding, H ard Driv e, P a rt 3 Y System files on hard drive? Continued from Flowchart 2.11, No OS Loading from Hard Drive, Part 2. Clean virus. Done N Install OS and reboot. Virus on hard drive? OS loading from hard drive? Y N Y N Y N Diagnostics on diskette? Rep[...]

T r ou bleshooting Maintenance and S ervi ce Guide 2–2 3 Flo wchar t 2. 1 3—No OS Loading , Disk ette Driv e Done Y N Reseat diskett e drive . OS not loading from diskette drive. Done Y Y Y Y Y Y Y N N N N N N N OS loading? Nonsystem disk message? Bootable diskette in drive? Install bootable diskette and reboot notebook. Check diskette for syst[...]

2–2 4 Maintenance and Ser vi ce Guide T roubleshooting Flo wchar t 2. 1 4—No OS Loading , CD-ROM or D VD-ROM Dri v e Y Done N Bootable disc in drive? Disc in drive? No OS loading from CD- or DVD-ROM Drive . Install bootable disc and reboot notebook. Go to Flowchart 2.17, Nonfunctioning Device. Go to Flowchart 2.17, Nonfunctioning Device. Instal[...]

T r ou bleshooting Maintenance and S ervi ce Guide 2 –2 5 Flo wch art 2. 1 5—No Au dio, P art 1 No audio. N Notebook in Port Replicator (if applicable)? Internal audio? Audio? Done Undock Audio? Done T urn up audio internally or externally . Go to Flowchart 2.16, No Audio, Part 2. Go to Flowchart 2.16, No Audio, Part 2. Go to Flowchart 2.17, No[...]

2–2 6 Maintenance and Ser vi ce Guide T roubleshooting Flo wch art 2. 1 6—N o Audio, P art 2 YN Continued from Flowchart 2.15, No Audio, Part 1. Reload audio drivers. Audio driver in OS configured? Audio? Y Y Y N N N Correct drivers for application? Connect to external speaker . Load drivers and set configuration in OS. Audio? Done Replace audi[...]

T r ou bleshooting Maintenance and S ervi ce Guide 2–2 7 Flo wch art 2. 1 7—Nonfunc tioning Dev ice Done Any physical device detected? Y N Unplug the nonfuncti oning device from the notebook, and inspect cables and plugs for bent or broken pins or other damage. Reseat device. Clear CMOS. Done Fix or replace broken item. Nonfunctioning device. R[...]

2–2 8 Maintenance and Ser vi ce Guide T roubleshooting Flo wch art 2. 1 8—Nonfunc tioning Ke yboard Y N OK? Keyboard not operating properly . External device works? Replace system board. Replace system board. Connect notebook to good external keyboard. Reseat int ernal keyboard connector (if applicable). Replace internal keyboard or cable. OK? [...]

T r ou bleshooting Maintenance and S ervi ce Guide 2–29 Flo wch art 2. 1 9—N onfunc tioning P ointing Device Y N OK? Pointing device not operating properly . External device works? Replace system board . Replace system board. Connect notebook to good external pointing device. Reseat internal pointing device connector (if applicable). Replace in[...]

2–30 Maintenance and Ser vi ce Guide T roubleshooting Flo wch art 2.20—No Net wor k/Modem C onnec tion Y Disconnect all power from the notebook and open. No netw ork or modem connection. N Done Digital line? Network or modem jack active? Replace jack or have jack activated. Connect to nondigital line. NIC/modem configured in OS? Reload drivers [...]

Maintenance and S ervi ce Guide 3–1 3 I llustrated P ar ts C atal og This chapter provides an illustrated parts breakdo wn and a reference for spare part numbers and option part numbers. 3 . 1 Ser ial Num be r L oc ati on When ordering parts or requ es ting information, provide the notebook serial numb er and model number located on the bottom of[...]

3–2 Mainten ance and Service Guide Illustr ated P arts Catalog 3.2 Notebook Major C ompon en ts Noteboo k Major C omponents[...]

Illustr ated P arts Catalog Maintenance and S ervi ce Guide 3–3 Ta b l e 3 - 1 Spare P arts: Notebook Major Components Item Description Spare P art Number 1 Display assemblies 14.1-inch, TFT , SXGA+ 14.1-inch, TFT , XGA 344397-001 344396-001 Miscellaneous Plastics Kit (includ es the follo wing components) 344411-001 2a 2b 2c 2d 2e 2f 2g Left and [...]

3–4 Mainten ance and Service Guide Illustr ated P arts Catalog Noteboo k Major C omponents[...]

Illustr ated P arts Catalog Maintenance and S ervi ce Guide 3–5 Ta b l e 3 - 1 Spare P arts: Notebook Major Components (Continued) Item Description Spare P art Number 5 T op cover (includes T ouchPad) 344398-001 6 Fan assemb ly 345065-001 7 Heat sink 344410-001 8 Hard dr ives 80-GB (5400-r pm) 60-GB (5400-r pm) 40-GB (5400-r pm) 30-GB (4200-r pm)[...]

3–6 Mainten ance and Service Guide Illustr ated P arts Catalog Noteboo k Major C omponents[...]

Illustr ated P arts Catalog Maintenance and S ervi ce Guide 3–7 Ta b l e 3 - 1 Spare P arts: Notebook Major Components (Continued) Item Description Spare P art Number 13 MultiBa y devices 24X Max CD-ROM drive 24X Max D VD/CD-RW combo drive 4X Max D VD+RW/R and CD-R W combo drive Diskette drive MultiBay battery pack 100044-001 346789-001 344256-00[...]

3–8 Mainten ance and Service Guide Illustr ated P arts Catalog 3. 3 Miscell aneous Plastic s Kit Com ponents Miscellaneous P las tics K it C omponents T able 3-2 Miscellaneous Plastics Kit Components Spare P art Number 344411-001 Item Description 1 Left and right display hinge cov ers 2R T C b a t t e r y 3 Mini PC I compar tment cover 4 Bluetoot[...]

Illustr ated P arts Catalog Maintenance and S ervi ce Guide 3–9 3 .4 Mass S to rage De vic es T able 3-3 Mass Storage Devices Spare P art Number Inf ormation Item Description Spare P art Number 1 Hard drives (include ha rd driv e bezel and frame) 80-GB (5400-r pm) 60-GB (5400-r pm) 40-GB (5400-r pm) 60-GB (4200-r pm) 344407-001 344406-001 344405-[...]

3–10 Maintenance and Ser vi ce Guide Illustr ated P arts Catalog 3.5 Mis cellan eous T able 3-4 Miscellaneous (not illustrated) Spare P art Information Description Spare P art Number 3-wire power cord s A ustralia Brazil Denmark Europe/ Middle East/ Africa Israel 246959-011 246959-201 246959-081 246959-021 246959-BB1 Italy Jap an Ko r e a Switzer[...]

Illustr ated P arts Catalog Maintenance and S ervi ce Guide 3– 11 Carrying cases Leather , top load, Samsung Leather , top load, SG Nylon, top load, Samsung Nylon, top load, SG Nylon, entr y lev el 325817-001 325817-002 325815-001 325815-002 325814-001 Po r t R e p l i c a t o rs Advanced P or t Replicator Simple P or t Replicator 339096-001 3390[...]

Maintenance and S ervi ce Guide 4–1 4 Remo val and Repl ac emen t Preliminaries This chapter provides essential information for proper and safe remov al and r eplacement service. 4. 1 T ools Required Y ou will need the follo wing tool s to complete the remov al and replacement procedures: ■ Magnetic scre wdri ver ■ Phillips P0 screwdr iv er ?[...]

4–2 Mainten ance and Service Guide Remo v al and Replacement Preliminaries 4.2 Ser vice Consid erations The follo wing sections include so me of the considerations that you should keep in mind during disassembly a nd assembly procedures. ✎ As you remo ve each subassembl y from the notebook, place the subassembly (and all accompanying scre ws) a[...]

Remo val and Replacement Preliminar ies Maintenance and S ervi ce Guide 4–3 4. 3 P r e v e nti ng Da mage t o Re mo v able Dr i v e s Remov able dri ves are fragile componen ts that must be handled with care. T o prev ent damage to the notebook, damage to a remov able dri ve, or loss of in formation, observ e the follo wing precautions: ■ Befor[...]

4–4 Mainten ance and Service Guide Remo v al and Replacement Preliminaries 4.4 Pre venting Elec trosta tic D am ag e Many electronic components ar e sensiti v e to electrostatic dischar ge (ESD). Circuitry design and structure determine the degree of sensiti vity . Networks b uilt into many integrated circuits provide some protection, but in many[...]

Remo val and Replacement Preliminar ies Maintenance and S ervi ce Guide 4–5 ■ Store reusable electrostatic-sen siti ve parts from assemblies in protecti v e packaging or nonconducti v e foam. ■ Use transpor ters and con veyo rs made of antistatic belts and roller bushings. Ensure that mechanized equipment used for moving materials is wired to[...]

4–6 Mainten ance and Service Guide Remo v al and Replacement Preliminaries 4.7 G rounding E quip men t and Methods Grounding equipment must in clude either a wrist strap or a foot strap at a grounded w orkstation. ■ When seated, wear a wrist strap conn ected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±1[...]

Remo val and Replacement Preliminar ies Maintenance and S ervi ce Guide 4–7 ■ Metal tote boxes ■ Electrostatic voltage le v els and protecti ve materials T able 4-1 shows ho w humidity af fects the electrostatic v oltage le vels generated b y dif ferent acti vities. T able 4-2 lists the shielding protec tion pro vided by antistatic bags and f[...]

Maintenance and S ervi ce Guide 5–1 5 Remo val and Repl ac emen t Procedure s This chapter provides remov al and replacement procedures. There are 56 screws and standof fs, in 14 dif ferent sizes, that must be remov ed, replaced, and/or loosened when servicing the notebook. Make special note of each scre w size and location during remov al and re[...]

5–2 Mainten ance and Service Guide Remo v al and Replacement P r ocedures 5. 1 S e r i a l N u m b e r Report the notebook serial number to HP when requ esting information or ordering spa re part s. The serial number is locat ed on the bottom of the notebook. Seri al Num ber Location 5 . 2 Di sassembl y Seque nce Chart Use the chart belo w to det[...]

Rem oval a nd Re p la ce m en t P ro ce du res Maintenance and S ervi ce Guide 5–3 Section Desc ription # of Screws Removed 5.5 Mini PCI communications board 1 5.6 MultiBay de vice 0 5.7 Bluetooth wireless communications board 3 5.8 K eyboard 2 5.9 Modem board 2 5.10 Memor y expansion board 0 5.11 Switch cover 2 5.12 K e yboard plate 0 5.13 F an [...]

5–4 Mainten ance and Service Guide Remo v al and Replacement P r ocedures 5 . 3 Preparing t he Notebook for Disa ssemb ly Before you begin any remo v al or installation procedures: 1. Sa ve your w ork, e xit all applicatio ns, and shut do wn the notebook. If you are not sure whether the notebook is of f or in Hibernation, briefly press the po wer[...]

Rem oval a nd Re p la ce m en t P ro ce du res Maintenance and S ervi ce Guide 5–5 b . Slide and hold the battery release latch 1 to ward the back of the notebook. c. Use the notch in the battery pa ck to slide the battery pack to the left 2 . d. Remov e the battery pack. Rem ovi n g t h e B at te r y Pack[...]

5–6 Mainten ance and Service Guide Remo v al and Replacement P r ocedures 5. Remov e the battery bezel b y sliding it down and of f of the battery pack . ✎ The battery bezel is in cluded in the Miscellaneous Plastics Kit, spare part number 344411 -001. Rem ovi n g t h e B at te r y B e zel Rev erse the abo ve procedure to install the battery pa[...]

Rem oval a nd Re p la ce m en t P ro ce du res Maintenance and S ervi ce Guide 5–7 6. Remov e the hard dri v e by follo wing these steps: a. T u rn the notebook upsi de do wn, with the rear panel faci ng you. b . Remov e the T8M2.5×5.0 scre w 1 that secures the hard driv e door to the notebook. c. Remov e the PM3.0×4.0 hard driv e security scre[...]

5–8 Mainten ance and Service Guide Remo v al and Replacement P r ocedures d. Lift the hard drive co ver up and swing it back 1 . e. Use the Mylar tab 2 to slide the hard dri v e to the left 3 to disconnect it from the system board. f. Remov e the hard dri ve. Rem ovi n g t h e H a rd D rive[...]

Rem oval a nd Re p la ce m en t P ro ce du res Maintenance and S ervi ce Guide 5–9 Ä CAUT ION: The har d dr iv e should be disass embled only if it is damaged and must be repair ed. Unneces sary di sassembl y of the hard dri v e can r esult in damage to the har d dri v e and loss o f infor mation . g. Remov e the two T5M3.0×4.0 scre ws 1 and th[...]

5–10 Maintenance and Ser vi ce Guide Remo v al and Replacement P r ocedures 5 .4 Notebook F eet The notebook feet are adh esiv e-backed rubber pads. The notebook feet are incl uded in the Miscellaneous Plastics Kit, spare part number 344411-001. The notebook feet attach to the base enclosure as illustrated belo w . R eplacin g the Notebook F eet [...]

Rem oval a nd Re p la ce m en t P ro ce du res Maintenance and S ervi ce Guide 5– 11 1. Prepare the noteboo k for disassembly (Section 5.3). 2. T urn the notebook upside do wn, with the front f acing you. 3. Remove the PM2.5×3.5 screw 1 that secures the Mini PCI compartment cov er to the notebook. 4. Lift the right side of the co ver up and swin[...]

5–12 Maintenance and Ser vi ce Guide Remo v al and Replacement P r ocedures 6. If a wireless communications de vice is installed in this compartment, disconnect the two antenna cables from the Mini PCI communications bo ard. Note that the longer cable 1 connects to the rear antenn a terminal and the shorter antenna cable 2 connects to the front a[...]

Rem oval a nd Re p la ce m en t P ro ce du res Maintenance and S ervi ce Guide 5– 13 8. Spread the retaining tabs 1 that secure the Mini PCI communications board to the sock et. The board rises up. 9. Pull the board away from the socket at a 45-degree angle 2 . Remo v ing the Mini PCI Communi cations Board Re verse the abo ve procedure to install[...]

5–14 Maintenance and Ser vi ce Guide Remo v al and Replacement P r ocedures 3. Slide and hold the MultiBay release latch to the right 1 . 4. Remov e the MultiBay de vice 2 . R emo vin g a MultiBay De v ice Re verse the abo ve procedure to install a MultiBay de vice.[...]

Rem oval a nd Re p la ce m en t P ro ce du res Maintenance and S ervi ce Guide 5– 15 5. 7 B l u e t o o t h W i r e l e s s Com mun icat io ns Boa rd 1. Prepare the noteboo k for disassembly (Section 5.3). 2. T urn the notebook upside do wn, with the right side faci ng you. 3. Loosen the PM2.0×5.0 scre w 1 that secures the Bluetooth cov er to th[...]

5–16 Maintenance and Ser vi ce Guide Remo v al and Replacement P r ocedures 6. Remov e the tw o PM1.5×3.0 scre ws 1 that secure the Bluetooth board to the Bluetooth cov er 2 . 7. Remov e the cov er from the board. ✎ The Bluetooth co ver is i ncluded in the Miscellaneous Plastics Kit, spare part number 344411 -001. R emo v ing the Bluetooth Bo [...]

Rem oval a nd Re p la ce m en t P ro ce du res Maintenance and S ervi ce Guide 5– 17 5 .8 K e y board 1. Prepare the noteboo k for disassembly (Section 5.3). 2. T urn the notebook upside do wn, with the front f acing you. 3. Remov e the two T8M2.5×11.0 scre ws that secure the ke yboard to the noteboo k. Rem ovi n g t h e Keyb o a rd Sc rews Spar[...]

5–18 Maintenance and Ser vi ce Guide Remo v al and Replacement P r ocedures 4. T urn the notebook right-side up, with the front facing you. 5. Open the notebook. 6. Slide the four tabs on the top edge of the k eyboard to ward you 1 . 7. Lift the rear edge of the k eyboard up and swing it forw ard 2 until it rests on the palm rest. R eleasing the [...]

Rem oval a nd Re p la ce m en t P ro ce du res Maintenance and S ervi ce Guide 5– 19 8. Release the zero insertion force (ZIF) connector 1 to which the pointing stick cable is attached and disconnect the cable 2 . 9. Release the ZIF connector 3 to which the keyboard cable is attached and disconnect the cable 4 . Disconnec ting the T ouchP ad and [...]

5–20 Maintenance and Ser vi ce Guide Remo v al and Replacement P r ocedures 5. 9 M o d e m B o a rd 1. Prepare the noteboo k for disassembly (Section 5.3). 2. Release the ke yboard (Section 5.8). 3. Disconnect the modem cable 1 from the modem boar d. 4. Remove the two PM2.5×3.5 screws 2 that secure the modem board to the notebo ok. 5. Lift the r[...]

Rem oval a nd Re p la ce m en t P ro ce du res Maintenance and S ervi ce Guide 5– 21 5 . 1 0 Memor y Expansion B oard 1. Prepare the noteboo k for disassembly (Section 5.3). 2. Remov e the ke yboard ( Section 5.8). 3. Lift the left side of the memo ry shield and swing it up and to the right 1 until it rests at a 45-de gree angle. 4. Slide the shi[...]

5–2 2 Maintenance and Ser vi ce Guide Remo v al and Replacement P r ocedures 5. Spread the retaining tabs 1 that secure the memory expansi on board to the sock et. The board rises up. 6. Pull the board away from the socket at a 45-degree angle 2 . R emo vin g a Memory Expansion Board Re verse the abo ve procedure to install a memory expansion boa[...]

Rem oval a nd Re p la ce m en t P ro ce du res Maintenance and S ervi ce Guide 5–2 3 5. 1 1 Sw i t c h C ove r 1. Prepare the noteboo k for disassembly (Section 5.3). 2. Remov e the ke yboard ( Section 5.8). 3. Close the notebo ok. 4. T u rn the notebook upsi de do wn, with the rear panel faci ng you. 5. Remov e the tw o TM2.5×9.0 sc re ws that [...]

5–2 4 Maintenance and Ser vi ce Guide Remo v al and Replacement P r ocedures 6. T urn the notebook right-side up, with the front facing you. 7. Open the notebook. 8. Lift up on the middle of the switch co v er 1 to disengage it from the notebook. 9. Swing the rear edge of the switch co ver up and fo rward 2 . 10. Remov e the switch cov er . Rem o[...]

Rem oval a nd Re p la ce m en t P ro ce du res Maintenance and S ervi ce Guide 5 –2 5 5. 1 2 Keyb o a rd Pl a t e ✎ The keyboard plate is included in the Miscellaneous Plastics Kit, spare part number 344411 -001. 1. Prepare the noteboo k for disassembly (Section 5.3). 2. Remov e the ke yboard ( Section 5.8). 3. Remov e the switch cov er (Sectio[...]

5–2 6 Maintenance and Ser vi ce Guide Remo v al and Replacement P r ocedures 5. 1 3 Fa n A s s e m b l y 1. Prepare the noteboo k for disassembly (Section 5.3). 2. Remov e the ke yboard ( Section 5.8). 3. Remov e the switch cov er (Section 5.11). 4. Remov e the ke yboard plate (Secti on 5.12). 5. Disconnect the fan cable 1 from the system board. [...]

Rem oval a nd Re p la ce m en t P ro ce du res Maintenance and S ervi ce Guide 5–2 7 7. Lift the left side of the f an assembly 1 until it rests at an angle. 8. Slide the fan assembly up and to the left 2 to remo ve it from the notebook. R emo v ing the F an As sembl y[...]

5–2 8 Maintenance and Ser vi ce Guide Remo v al and Replacement P r ocedures 9. Remove the three PM2.0×3.0 screws 1 that secure the fan to the fan housin g. 10. Remov e the fan 2 . R emo ving the F an fr om the F an Assembl y Re verse the abo ve procedure to install the fan assembly .[...]

Rem oval a nd Re p la ce m en t P ro ce du res Maintenance and S ervi ce Guide 5–29 5. 1 4 H e a t S i n k 1. Prepare the noteboo k for disassembly (Section 5.3) and remov e the follo wing components: ❏ K eyboard (Secti on 5.8) ❏ Switch cov er (Section 5.11) ❏ K eyboard plate (Section 5.12) ❏ Fan assembly (Section 5.13) 2. Remov e the fou[...]

5–30 Maintenance and Ser vi ce Guide Remo v al and Replacement P r ocedures 3. Lift the left side of the hea t sink up 1 until the thermal grease bond between the heat sink and the processor disengages. 4. Slide the heat sink forward 2 until the cooling f ins 3 clear the top cove r . 5. Lift the heat sink straight up to remo ve it. Rem ovi n g t [...]

Rem oval a nd Re p la ce m en t P ro ce du res Maintenance and S ervi ce Guide 5– 31 ✎ Carefully clean an y thermal grease residue from the underside of the heat sink 1 and processor surf aces 2 each time you remove the heat sink. Then apply new thermal grease to both surf aces. R emo vin g the Ther mal Gr ease F r om the H eat Sink and Proce s[...]

5–3 2 Maintenance and Ser vi ce Guide Remo v al and Replacement P r ocedures 5. 1 5 P ro c e s s o r 1. Prepare the noteboo k for disassembly (Section 5.3) and remov e the follo wing components: ❏ K eyboard (Secti on 5.8) ❏ Switch cov er (Section 5.11) ❏ K eyboard plate (Section 5.12) ❏ Fan assembly (Section 5.13) ❏ Heat sink (Section 5[...]

Rem oval a nd Re p la ce m en t P ro ce du res Maintenance and S ervi ce Guide 5–33 2. Use a flat-bladed scre wdri ver to turn the processor lock scre w one-quarter turn counterclockwise 1 to release the processor from the socket. 3. Lift the processor straight up 2 to remov e it. ✎ Note that the gold triangle 3 on the processor should be align[...]

5–34 Maintenance and Ser vi ce Guide Remo v al and Replacement P r ocedures 5. 1 6 D i s p l a y A s s e m b l y 1. Prepare the noteboo k for disassembly (Section 5.3). 2. Disconnect the wireless antenna cables from the Mini PCI communications boar d (Section 5.5). 3. Remov e the follo wing componen ts: ❏ K eyboard (Secti on 5.8) ❏ Memory shi[...]

Rem oval a nd Re p la ce m en t P ro ce du res Maintenance and S ervi ce Guide 5–35 4. Disconnect the display cable 1 and microphone cable 2 from the system board. 5. Remov e the left and right wireless antenna cables 3 from the three clips in the top cov er . 6. Remov e the left and right wi reless antenna cables from the hole 4 in the system bo[...]

5–3 6 Maintenance and Ser vi ce Guide Remo v al and Replacement P r ocedures 7. Close the notebo ok. 8. T u rn the notebook upsi de do wn, with the rear panel faci ng you. 9. Remov e the following scre ws: 1 T wo T8M2.5×9.0 scre ws from the rear panel 2 T wo T8M2.5×9.0 scre ws from the bottom of the notebook Rem ovi n g t h e D i s pl ay Sc rew[...]

Rem oval a nd Re p la ce m en t P ro ce du res Maintenance and S ervi ce Guide 5–3 7 10. T urn the notebook right-side up, with the front facing you. 11. Open the notebook until the display assembly is in an upright position. 12. Lift the display assembly straight up 1 to remov e it. 13. If necessary , remov e the left 2 and right 2 d isplay hing[...]

5–38 Maintenance and Ser vi ce Guide Remo v al and Replacement P r ocedures 5. 1 7 T o p C ove r 1. Prepare the noteboo k for disassembly (Section 5.3) and remov e the follo wing components: ❏ K eyboard (Secti on 5.8) ❏ Memory shield (Section 5.10) ❏ Switch cov er (Section 5.11) ❏ K eyboard plate (Section 5.12) ❏ Fan assembly (Section 5[...]

Rem oval a nd Re p la ce m en t P ro ce du res Maintenance and S ervi ce Guide 5 –3 9 3. Remov e the following scre ws: 1 Nine T8M2.5×9.0 scre ws fr om the bottom of the not ebook 2 Three PM2.5×3.5 scre ws from the MultiBay 3 T wo PM2.5×3.5 scre ws from the hard dri v e bay 4 T wo T8M2.5×5.5 scre ws from the rear panel Rem ovi n g th e Top Co[...]

5–40 Maintenance and Ser vi ce Guide Remo v al and Replacement P r ocedures 4. T urn the notebook right-side up, with the front facing you. 5. Disconnect the R TC battery cable 1 from the system board. 6. Release the ZIF connector 2 to which the T ouchPad cable is attached and disconnect the T ouchPad cable 3 . 7. Lift the right side of the top c[...]

Rem oval a nd Re p la ce m en t P ro ce du res Maintenance and S ervi ce Guide 5– 41 5. 1 8 RTC B a t t e r y ✎ The R TC battery is included in the Miscellaneous Plastics Kit, spare part number 344411 -001. 1. Prepare the noteboo k for disassembly (Section 5.3) and remov e the follo wing components: ❏ K eyboard (Secti on 5.8) ❏ Memory shiel[...]

5–4 2 Maintenance and Ser vi ce Guide Remo v al and Replacement P r ocedures 3. Lift the R TC battery out of the top cov er clip. Rem ovi n g t h e RTC B at te r y Re verse the abo ve procedure to install the R TC battery .[...]

Rem oval a nd Re p la ce m en t P ro ce du res Maintenance and S ervi ce Guide 5–43 5. 1 9 L E D B o a r d 1. Prepare the noteboo k for disassembly (Section 5.3) and remov e the follo wing components: ❏ K eyboard (Secti on 5.8) ❏ Memory shield (Section 5.10) ❏ Switch cov er (Section 5.11) ❏ K eyboard plate (Section 5.12) ❏ Fan assembly [...]

5–44 Maintenance and Ser vi ce Guide Remo v al and Replacement P r ocedures 3. Release the ZIF connector 1 on the system board to which the LED board cable is attach ed, and then disconnect the cable 2 . 4. Lift the board straight up to remo ve it 3 . 5. Release the ZIF connector 4 on the LED board to which the LED board cable is atta ched and di[...]

Rem oval a nd Re p la ce m en t P ro ce du res Maintenance and S ervi ce Guide 5–45 5 .20 Bo tto m Boa r d 1. Prepare the noteboo k for disassembly (Section 5.3) and remov e the follo wing components: ❏ K eyboard (Secti on 5.8) ❏ Memory shield (Section 5.10) ❏ Switch cov er (Section 5.11) ❏ K eyboard plate (Section 5.12) ❏ Fan assembly [...]

5–46 Maintenance and Ser vi ce Guide Remo v al and Replacement P r ocedures 3. Remove the two PM2.5×5.0 scre ws 1 that secure the bottom board to the notebo ok. 4. Lift the front and rear edges of the bottom board to disconnect it from the system b oard 2 . 5. Remov e the bottom b oard. R emo v ing the Botto m Boar d Rev erse the abo ve procedur[...]

Rem oval a nd Re p la ce m en t P ro ce du res Maintenance and S ervi ce Guide 5–4 7 5. 2 1 Sys t e m B o a r d ✎ When replaci ng the syst em boar d, ensure that the follo wing components are remov ed from the defectiv e system board and installed on the replacement system board: ■ Mini PCI communicatio ns board (Sectio n 5.5) ■ Bluetooth w[...]

5–48 Maintenance and Ser vi ce Guide Remo v al and Replacement P r ocedures 2. Disconnect the speaker cable 1 . 3. Remov e the fi v e T8M2.5×5.0 screws 2 that secure the system board to the notebook. 4. Use a 5.0-mm sock et to remov e the tw o HM2.5×9.0 standof fs 3 that secure the system board to the notebook. R emo vin g the S y stem Boar d S[...]

Rem oval a nd Re p la ce m en t P ro ce du res Maintenance and S ervi ce Guide 5–49 5. Lift the front edge of the system board 1 until it rests at an angle. 6. Slide the system board forward at an angle, and then lift it straight up to remov e it 2 . Rem ovi n g t h e Syste m B o a rd Re verse the abo ve procedure to install the system board.[...]

Maintenance and S ervi ce Guide 6–1 6 Specifications This chapter provides physical and performan ce specifications. T able 6-1 Notebook Dimensions Height Width Depth 3.40 cm 31.78 cm 26.19 cm 1.34 in 12.51 in 10.31 in We i g h t With 6-cell batter y pack and MultiBa y weight sa ve r With 6-cell batter y pack and MultiBa y DV D - R O M d r i v e [...]

6–2 Mainten ance and Service Guide Spe cifica tion s Relative humidity (nonconde nsing) Operating Nonoperating 10% to 90% 5% to 95%, 38.7°C (101.6°F) maximum wet b ulb temperature Altitude (unpressurized) Operating (14.7 to 10.1 psia) Nonoperating (14.7 to 4.4 psia) -15 to 3,048 m -15 to 12,192 m -50 to 10,000 ft -50 to 40,000 ft Shock Operatin[...]

Spe cifica tion s Maintenance and S ervi ce Guide 6–3 T able 6-2 14.1-inch, SXGA+, TFT Displa y Dimensions Height Width Diagonal 28.6 cm 21.4 cm 35.7 cm 11.2 in 8.4 in 14.1 in Number of colors up to 16.8 million Contrast ratio 250:1 Refresh rate 60 Hz Brightness 180 nits typical Pixel resolu tion Pitch Fo r m a t Configuration 0.204 × 0.204 mm 1[...]

6–4 Mainten ance and Service Guide Spe cifica tion s T able 6-3 14.1-inch, XGA, TFT Displa y Dimensions Height Width Diagonal 28.6 cm 21.4 cm 35.7 cm 11.2 in 8.4 in 14.1 in Number of colors up to 16.8 million Contrast ratio 250:1 Refresh rate 60 Hz Brightness 180 nits typical Pixel resolu tion Pitch Fo r m a t Configuration 0.279 × 0.279 mm 1024[...]

Spe cifica tion s Maintenance and S ervi ce Guide 6–5 T able 6-4 Hard Drives 60-GB 40- GB 30-GB User capac ity per drive 1 60 GB 40 GB 30 GB Dimensions Height Width We ig ht 9.5 mm 70 mm 99 g 9.5 mm 70 mm 99 g 9.5 mm 70 mm 99g Interface type ATA - 5 ATA - 5 ATA - 5 T ransfer rate Synchronous (maximum) Security 100 MB/ sec A T A security 100 MB/ s[...]

6–6 Mainten ance and Service Guide Spe cifica tion s Ta b l e 6 - 5 External A C Adapter We i g h t .29 kg 0.65 lb Pow e r s u p p ly Operating voltage Operating current Operating frequency range Maximum transient 90 to 264 V AC RMS 1.6 A RMS 47 to 63 Hz A C 4/50 kV Ta b l e 6 - 6 Primary 6-Cell, Li-Ion Battery P ack Dimensions Height Width Depth[...]

Spe cifica tion s Maintenance and S ervi ce Guide 6–7 Ta b l e 6 - 7 Optional High-Capacity 8-Cell, Li-Ion Battery P ack Dimensions Height Width Depth We ig ht 1.90 cm 7.60 cm 14.70 cm .43 kg .75 in 3.00 in 5.80 in .94 lb Energy V oltage Amp-hour capa city W att-hour capacity 14.1 V 4.4 Ah 63 Wh Te m p e r a t u r e Operating Nonoperating 5°C to[...]

6–8 Mainten ance and Service Guide Spe cifica tion s Ta b l e 6 - 8 Optional MultiBa y 8-Cell, Li-Ion Battery P ac k Dimensions Height Width Depth We ig ht 1.30 cm 13.20 cm 13.90 cm .39 kg .50 in 5.20 in 5.45 in .86 lb Energy V oltage Amp-hour capa city W att-hour capacity 14.8 V 3.6 Ah 52 Wh Te m p e r a t u r e Operating Nonoperating 5°C to 45[...]

Spe cifica tion s Maintenance and S ervi ce Guide 6–9 T able 6-9 24X D VD/CD-R W Combo Drive and 24X CD-R OM Drive Applicable disc DV D - 5 , DV D - 9 , DV D - 1 0 CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, F or m 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Bridge Center h[...]

6–10 Maintenance and Ser vi ce Guide Spe cifica tion s T able 6-10 8X D VD-R OM Drive and D VD+R W/R and CD-R W Combo Drive Applicable disc DV D - 5 , DV D - 9 , DV D - 1 0 CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, F or m 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Bridge[...]

Spe cifica tion s Maintenance and S ervi ce Guide 6– 11 T able 6-11 System DMA Hard ware DMA System Function DMA0 A v ailable f or audio DMA1* Entertain ment audio (default; alter nate = DMA0, DMA3, none) DMA2* Disk ette drive DMA3 ECP parallel por t LPT1 (default; alter nate = DMA0, none) DMA4 DMA controller cascading (not availab le) DMA5* A v [...]

6–12 Maintenance and Ser vi ce Guide Spe cifica tion s T able 6-12 System Interrupts Hard ware IRQ System Function IRQ0 System time r IRQ1 K eyboard controller IRQ2 Cascaded IRQ3 COM2 IRQ4 COM1 IRQ5 Audio (def ault)* IRQ6 Diskette drive IRQ7 Par allel por t IRQ8 Real time clock (R TC) IRQ9 Infrared IRQ10 Syst em use IRQ11 Syst em use IRQ12 Inter [...]

Spe cifica tion s Maintenance and S ervi ce Guide 6– 13 T able 6-13 System I/O Addresses I/O Address (hex) System Functi on (shipping configur ation) 000 - 00F DMA controller no. 1 010 - 01F Unused 020 - 021 Interr upt controller no. 1 022 - 024 Opti chipset configuration registe rs 025 - 03F Unused 02E - 02F 87334 “Super I/O” configuration f[...]

6–14 Maintenance and Ser vi ce Guide Spe cifica tion s I/O Address (hex) System Functi on (shipping configur ation) 0A2 - 0BF Unu sed 0C0 - 0DF DMA controller no . 2 0E0 - 0EF Unu sed 0F0 - 0F1 Coprocessor busy clear/reset 0F2 - 0FF Unused 100 - 16F Unused 170 - 177 Secondar y fixed disk controller 178 - 1EF Unused 1F0 - 1F7 Primar y fixed disk c[...]

Spe cifica tion s Maintenance and S ervi ce Guide 6– 15 I/O Address (hex) System Functi on (shipping configur ation) 2F0 - 2F7 Unused 2F8 - 2FF Infrared por t 300 - 31F Unused 320 - 36F Unused 370 - 377 Secondar y diskette drive controller 378 - 37F P ar allel por t (LPT1/def ault) 380 - 387 Unused 388 - 38B FM synthesizer—OPL3 38C - 3AF Unused[...]

Maintenance and S ervi ce Guide A–1 A Con necto r P in Assig nme nts Ta b l e A - 1 RJ-45 Network Interface Pin Signal Pin Signal 1 T ransmit + 5 Unused 2 T ransmit – 6 Receive – 3 Receive + 7 Unused 4 Unused 8 Unused[...]

A–2 Maintenance a nd Service Guide Connec tor P in Assignment s Ta b l e A - 2 RJ-11 Modem Pin Signal Pin Signal 1 Unused 4 Unused 2T i p 5U n u s e d 3 Ring 6 Unused Ta b l e A - 3 Universal Se rial Bus Pin Signal Pin Signal 1 +5 VDC 3 Data + 2 Data – 4 Ground[...]

Connec tor P in As signments Maintenance and S ervi ce Guide A–3 Ta b l e A - 4 S-Video Pin Signal Pin Signal 1 Ground (Y) 3 Y -Lu minance (Intensity) 2 Ground (C) 4 C-Chrominance (Color) Ta b l e A - 5 External Monitor Pin Signal Pin Signal 1 Red analog 9 +5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 Not connected 12 DDC 2B d[...]

A–4 Maintenance a nd Service Guide Connec tor P in Assignment s Ta b l e A - 6 A udio Line-Out Pin Signal Pin Signal 1 Audio out 2 Ground Ta b l e A - 7 Micr ophone Pin Signal Pin Signal 1 Audio in 2 Ground[...]

Connec tor P in As signments Maintenance and S ervi ce Guide A–5 Ta b l e A - 8 Pa r a l l e l Pin Signal Pin Signal 1 Strobe 14 Auto linef eed 2 Data bit 0 15 Error 3 Data bit 1 16 Initialize paper 4 Data bit 2 1 7 Select in 5 Data bit 3 18 Ground 6 Data bit 4 19 Ground 7 Data bit 5 20 Ground 8 Data bit 6 21 +5VS 9 Data bit 7 22 PTF 10 Acknowled[...]

A–6 Maintenance a nd Service Guide Connec tor P in Assignment s Ta b l e A - 9 Serial Pin Signal Pin Signal 1 Carrier detect 6 Da ta set ready 2 Receive data 7 Re ady to send 3 T ransmit data 8 Clear to send 4 Data ter minal ready 9 Ring indicator 5 Ground[...]

Maintenance and S ervi ce Guide B–1 B P o w er Cord R equirem ents 3-Con duc tor P ow er C ord The wide range inpu t feature of the notebook permits it to operate from any line v oltage from 100 to 12 0 or 220 to 240 volts A C. The power cord included w ith the notebook meets the requirements for use in the co untry where th e equipment is purcha[...]

B–2 Mainten ance and Service Guide P ow er Cor d Requirements Coun tr y-S pec ific Requ iremen ts 3-Conductor P ower Cord Require ments Country Accredited Agency Applicable Note Number A ustralia EANSW 1 A ustria O VE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMK O 1 Finland FIMK O 1 Fr a n c e U T E 1 Ger many VDE 1 Italy IMQ 1 Japan METI 3 The Net[...]

P ow er Cor d Requir ements Maintenance and S ervi ce Guide B–3 United Kingdom BSI 1 United States UL 2 Notes 1. The flexible cord m ust be <HAR> T ype HO5VV -F , 3-co nductor , 1.0 mm 2 conductor size. P ower cord fittings (applian ce coupler and wall plug) must bear the cer tification mark of the agency responsible f or e v aluation in th[...]

Maintenance and S ervi ce Guide C–1 C Sc re w Listi ng This appendix provides specif i cation and reference information for the scre ws used in the notebo ok. All scre ws li sted in this appendix are av ailable in the Mis cellaneous Scre w Kit, spare part number 344412-001.[...]

C–2 Maintenance an d Service Guide Scre w Listi ng Ta b l e C - 1 T orx T5M3.0×4.0 Screw Color Qty . Length Thread Head Width Silver 2 4.0 mm 3.0 mm 5.0 mm Where used: 1 T wo scre ws that secure the hard dr ive frame to the hard drive (documented in Section 5.3) mm Ta b l e C - 2 Phillips PM3.0×3.5 Screw Color Qty . Length Thread Head Width Sil[...]

Screw Li s t i ng Maintenance and S ervi ce Guide C–3 T orx T5M3 . 0×4. 0 S cr ew , Phillips P M3. 0× 3 . 5 Sc r e w , and Hex M2 . 0×10. 0 Alignmen t P in L ocations[...]

C–4 Maintenance an d Service Guide Scre w Listi ng Phillips P M3 . 0×4. 0 Sc r e w L ocati on Ta b l e C - 4 Phillips PM3.0×4.0 Screw Color Qty . Length Thread Head Width Black 1 4 .0 mm 3.0 mm 4.0 mm Where used: One screw that secures the hard drive to the notebook (documented in Section 5.3) mm[...]

Screw Li s t i ng Maintenance and S ervi ce Guide C–5 To r x T 8 M 2. 5 × 5. 0 S c re w L o c a t i o n Ta b l e C - 5 T orx T8M2.5×5.0 Screw Color Qty . Length Thread Head Width Black 13 5.0 mm 2.5 mm 4.0 mm Where used: One screw that secures the hard drive co ver to the notebook (documented in Section 5.3) mm[...]

C–6 Maintenance an d Service Guide Scre w Listi ng To r x T 8 M 2. 5 × 5. 0 S c re w L o c a t i o n Ta b l e C - 5 T orx T8M2.5×5.0 Screw (Continued) Color Qty . Length Thread Head Width Black 13 5.0 mm 2.5 mm 4.0 mm Where used: One screw that secures the f an assembly to the notebook (documented in Section 5.13) mm[...]

Screw Li s t i ng Maintenance and S ervi ce Guide C–7 To r x T 8 M 2. 5 × 5. 0 S c re w L o c a t i o n s Ta b l e C - 5 T orx T8M2.5×5.0 Screw (Continued) Color Qty . Length Thread Head Width Black 13 5.0 mm 2.5 mm 4.0 mm Where used: F our screws that secure the heat sink to the notebook (documented in Section 5.14) mm[...]

C–8 Maintenance an d Service Guide Scre w Listi ng To r x T 8 M 2. 5 × 5. 0 S c re w L o c a t i o n s Ta b l e C - 5 T orx T8M2.5×5.0 Screw (Continued) Color Qty . Length Thread Head Width Black 13 5.0 mm 2.5 mm 4.0 mm Where used: 1 T wo scre ws that secure the bottom board to the note book (documented in Section 5.20) 2 Five scre ws that secu[...]

Screw Li s t i ng Maintenance and S ervi ce Guide C–9 Phillips M2 .5×3 . 5 Sc r e w L ocation Ta b l e C - 6 Phillips PM2.5×3.5 Screw Color Qty . Length Thread Head Width Black 3 3 .5 mm 2.5 mm 4.0 mm Where used: One screw that secures the Mini PCI compar tment cov er to the notebook (documented in Section 5.5) mm[...]

C–10 Maintenance and Ser vice Guide Scre w Listi ng Phillips P M2 . 5×3 . 5 Sc r e w Locati ons Ta b l e C - 6 Phillips PM2.5×3.5 Screw (Continued) Color Qty . Length Thread Head Width Black 3 3 .5 mm 2.5 mm 4.0 mm Where used: T wo scre ws that secure the modem board to the notebook (documented in Section 5.9) mm[...]

Screw Li s t i ng Maintenance and S ervi ce Guide C– 11 Phillips P M2 . 0×5 . 0 Sc re w L ocatio ns Ta b l e C - 7 Phillips PM2.0×5.0 Screw Color Qty . Length Thread Head Width Black 1 5 .0 mm 2.0 mm 4.0 mm Where used: One screw that secures the Bluetooth cov er to the notebook (documented in Section 5.7) mm[...]

C–12 Maintenance and Ser vice Guide Scre w Listi ng Phillips P M1. 5×3 . 0 Scr e w L ocations Ta b l e C - 8 Phillips PM1.5×3.0 Screw Color Qty . Length Thread Head Width Black 5 3 .0 mm 1.5 mm 3.5 mm Where used: T wo scre ws that secure the Bluetooth board to the Bluetooth cov er (documented in Section 5.7) mm[...]

Screw Li s t i ng Maintenance and S ervi ce Guide C– 13 Phillips P M1. 5×3 . 0 Scr e w L ocations Ta b l e C - 8 Phillips PM1.5×3.0 Screw (Continued) Color Qty . Length Thread Head Width Black 5 3 .0 mm 1.5 mm 3.5 mm Where used: Three screws that secure the f an to the fan housing (documented in Section 5.13) mm[...]

C–14 Maintenance and Ser vice Guide Scre w Listi ng T orx T8M2 . 5 ×11. 0 Sc r e w L ocati ons Ta b l e C - 9 T orx T8M2.5×11.0 Screw Color Qty . Length Thread Head Width Silver 2 11.0 mm 2.5 mm 5.0 mm Where used: T wo scre ws that secure the ke yboard to the notebook (documented in Section 5.8) mm[...]

Screw Li s t i ng Maintenance and S ervi ce Guide C– 15 T or x T 8 M 2.5× 9 .0 S crew Lo c a t io n s T able C-10 T orx T8M2.5×9.0 Screw Color Qty . Length Thread Head Width Black 15 9.0 mm 2.5 mm 5.0 mm Where used: 1 T wo scre ws that secure the switch co ver to the notebook (documented in Section 5.11) 2 F our scre ws that secure the di spla [...]

C–16 Maintenance and Ser vice Guide Scre w Listi ng T or x T 8 M 2.5× 9 .0 S crew Lo c a t io n s T able C-10 T orx T8M2.5×9.0 Screw (Continued) Color Qty . Length Thread Head Width Black 15 9.0 mm 2.5 mm 5.0 mm Where used: Nine screws that secure the top cov er to the notebook (documented in Section 5.17) mm[...]

Screw Li s t i ng Maintenance and S ervi ce Guide C– 17 T orx T8M2 . 5×7 . 0 Sc r e w L ocations T able C-11 T orx T8M2.5×7.0 Screw Color Qty . Length Thread Head Width Black 1 7 .0 mm 2.5 mm 5.0 mm Where used: One screw that secures the f an assembly to the notebook (documented in Section 5.13) mm[...]

C–18 Maintenance and Ser vice Guide Scre w Listi ng Phillips M2 .0×3 . 5 S cr e w L ocations T able C-12 Phillips M2.0×3.5 Scre w Color Qty . Length Thread Head Width Black 5 3 .5 mm 2.5 mm 4.0 mm Where used: Five scre ws that secure the top cov er to the notebook (three in the MultiBay , two in the hard dr ive ba y; documented in Secti on 5.17[...]

Screw Li s t i ng Maintenance and S ervi ce Guide C– 19 T or x T 8 M 2.5× 5.5 S crew Lo c a t io n s T able C-13 T orx T8M2.5×5.5 Screw Color Qty . Length Thread Head Width Black 2 5 .5 mm 2.5 mm 5.0 mm Where used: T wo scre ws that secure the top cov er to the notebook (documented in Section 5.17) mm[...]

C–20 Maintenance and Ser vice Guide Scre w Listi ng Hex M2 . 5×9 . 0 Stando ff Lo cations T able C-14 Hex M2.5×9.0 Standoffs Color Qty . Length Thread Head Width Silver 2 9.0 mm 2.5 mm Where used: T wo standoffs that secure t he system board to the notebook (documented in Section 5.21) mm[...]

Maintenance and S ervi ce Guide Index–1 Ind e x A AC adapter spare part number 3–10 specifications 6–6 AC power connector, location 1–16 applications key, l ocation 1–18 audio line-out jack location 1–14 pin assignments A–4 audio troubleshooting 2– 25 B base enclosure illustrated 3–6 spare part number 3–7 battery bay, location 1[...]

Index–2 Maintenance and Ser vice Guide Index C cables, service considerations 4–2 caps lock key, location 1–18 caps lock light, location 1–19 carrying case, spare part numbers 3–11 CD-ROM drive spare part number 3–7 , 3– 9 specifications 6–9 components bottom 1–23 front 1–13 keyboard 1–17 left-side 1–13 rear panel 1–15 rig[...]

Inde x Maintenance and S ervi ce Guide Index–3 docking connector, location 1–24 drives, preventing dama ge 4–3 DVD+RW/R and CD-RW combo drive pecifications 6–10 DVD+RW/R and CD-RW combo drive spare part number 3–7 , 3– 9 DVD/CD-RW combo drive spare part number 3–7 , 3– 9 specifications 6–9 DVD-ROM drive specifications 6–10 E ele[...]

Index–4 Maintenance and Ser vice Guide Index K keyboard components 1–17 illustrated 3–2 removal 5–17 spare part numbers 3–3 , 5–17 troubleshooting 2–28 keyboard plat e illustrated 3–2 , 3–8 removal 5–25 L LED board illustrated 3–6 removal 5–43 spare part number 3–7 , 5–43 left-side components 1–13 M mass storage device[...]

Inde x Maintenance and S ervi ce Guide Index–5 MultiBay release latch, location 1–24 MultiBay, location 1–14 , 1–24 mute button, location 1–14 N network jack, pin a ssignments A–1 network, troublesho oting 2–30 nonfunctioning device, troubleshooting 2–18 , 2–27 notebook feet illustrated 3–8 locations 5–10 notebook specificatio[...]

Index–6 Maintenance and Ser vice Guide Index replacement preliminaries 4– 1 procedures 5–1 right-side components 1–15 RJ-11 telephone jack location 1–15 pin assignments A–2 RJ-45 network jack location 1–16 pin assignments A–1 RTC battery illustrated 3–2 , 3–8 removal 5–41 S Screw Kit, spare part number 3–11 scroll lock light[...]

Inde x Maintenance and S ervi ce Guide Index–7 TouchPad butto ns, location 1–22 TouchPad, location 1–22 transporting precautions 4–4 troubleshooting audio 2–25 Computer Setup 2–2 Diagnostics for Windows 2–7 flowcharts 2–10 keyboard 2–28 modem 2–30 network 2–30 nonfunctioning dev ice 2–18 , 2–27 operating system loading 2?[...]