HP (Hewlett-Packard) OmniBook 6000 manual

® HP OmniBook 6000 Service Manual For other Service and User Manuals, go to www.ManualDepot.com[...]

ii HP Om niBook 6000 Notice In a continuing effort to im prove the quality of our products, technical and environm ental information in this document is subject to change without notice. This manual and any exam ples contained herein are provided “as is” and are subject to change without notice. Hewlett-Packard Com pany m akes no warranty of an[...]

HP Om niBook 6000 iii Contents 1. Product Inform ation .................................................................................................. 1-1 Features ......................................................................................................................................... 1-3 Operation ...............................[...]

iv HP Om niBook 6000 Figures Fi gure 1-1. Om niBook — F ront View ................................................................................................. 1-3 Fi gure 1-2. Om niBook — L ower View................................................................................................1-4 Fi gure 1-3. Om niBook — Rear View .....[...]

HP Om niBook 6000 v Tables Table 1-1. Om niBook 6000 Series Models ......................................................................................... 1- 1 Table 1-2. Product Comparisons ......................................................................................................... 1-2 Table 1-3. Activ ating Power Modes ............[...]

vi HP Om niBook 6000 Introduction This manual prov ides reference information for serv icing the HP OmniBook 6000. It is for use by HP-authorized service personnel while installing, servicing, and repairing these products. The manual is designed as a self-paced guide that will train y ou to install, configure, and repair OmniBook 6000 com puters. T[...]

HP Om niBook 6000 Product Inf orm ation 1-1 1 Product Information The HP OmniBook 6000 provides outstanding perform ance and expandability, in a conveniently portable form. I ts high-perform ance components use the latest technologies to enable it to replace a desktop computer or serv e as a portable multim edia presentation tool. Table 1-1. O mniB[...]

1-2 Product Inf orm ation HP OmniBook 6000 Table 1-2. Product Comparisons OmniBook 6000 OmniBook 4150B OmniBook 900B Processor* Celeron (550 M Hz) or Pentium III (600/500, 650/500, or 700/600 MH z). Celeron (450 MH z), Pentium II (366 to 500 MH z), or Pentium III (650/500 MH z). Pentium III (450, 500, 600/500, or 650/500 MH z). Memory 64 or 128 M B[...]

HP Om niBook 6000 Product Inf orm ation 1-3 Features The following three illustrations show the computer’s main external features. F or an exploded view of the computer, see page 4- 2. Figure 1-1 . OmniBook — Front View 1. Sleep button. Suspends and resumes operation. 2. Keyboard status lights (left to right: Caps Lock, Num Lock, Keypad Lock, S[...]

1-4 Product Inf orm ation HP OmniBook 6000 Figure 1-2 . OmniBook — Lower View 19. M odem port (on certain models). 20. LAN port (on certain models). 21. PC Card and C ardBus (PCMC IA) slots (upper and lower). 22. Hard disk driv e. 23. M ain battery latch. 24. M ain battery. 25. Plug-in module bay. C an contain a CD-RO M or DVD drive, floppy disk [...]

HP Om niBook 6000 Product Inf orm ation 1-5 Operation This section gives an overview of the com puter’s operation. Turning the Omni Book On and Off You can start and stop the computer using its blue sleep button. Howev er, at certain times you m ay want to use other methods to start or stop the com puter—depending on power considerations, types[...]

1-6 Product Inf orm ation HP OmniBook 6000 Checking the Status of the OmniBook The computer’s main status lights, located on the front of the com puter, report power status, battery status, and drive activity Table 1-4. M ain Status Lights (front of computer) Meaning Power status Green: computer is on or in Display -off mode (W indows 98 and 2000[...]

HP Om niBook 6000 Product Inf orm ation 1-7 Using Fn Hot Key s The combination of the F n key plus another key creates a hot key —a shortcut key sequence—for various sy stem controls. To use a hot key, press and hold Fn, press the appropriate second key , then release both keys . External keyboards support only Fn+F 5, Fn+F7, and F n+F12. To us[...]

1-8 Product Inf orm ation HP OmniBook 6000 Resetting the OmniBook Occasionally, Windows or the com puter may stop responding, so that y ou cannot turn the computer off. If this happens, try the following in the order listed: 1. If possibl e, shut down Window s: press CTRL+AL T+DEL, then click Shut Down. Press the blue sleep button to restart. 2. Sl[...]

HP Om niBook 6000 Product Inf orm ation 1-9 Specifications The following tables list the specifications for the OmniBook and its accessories. These are subject to change: for the latest versions, see the HP Notebook Web site (www.hp.com/notebooks). Table 1-7. O mniBook 6000 Series Specifications Phy sical Attributes Size (14.0-inch display): 316 ×[...]

1-10 Product Inform ation HP OmniBook 6000 Communications LA N/Modem Models (3Com): LAN - Ethernet 10Base-T (10 M bps) and 100Base-TX (100 Mbps) support. - Supports wake-on-LAN, remote w ake-up (W indows 98), fast IP, DM I, dRMON. - MBA (M anaged Boot Agent) support for PXE/BINL, BOOTP, NCP/IPX, DHCP. Modem - Data speed: 56 Kbps (V.90) maximum. - F[...]

HP Om niBook 6000 Product Inf orm ation 1-11 Security Features User and administrator passwords. System, hard drive, and docking passw ords. PC identification displayed at boot. DM I-accessible electronic serial number. Kensington Microsav er lock slot. Environmental Limits Operating temperature: 5 to 35 ° C (41 to 95 ° F). Operating humidity: 20[...]

1-12 Product Inf orm ation HP OmniBook 6000 Table 1-8. O mniBook 6000 Series A ccessories Accessory D escription OmniBook 6000 Compat. 900B Compat. 4150B Memory F1456B 32-MB SDRAM (100 MHz) ex pansion module ••• F1457B 64-MB SDRAM (100 MHz) ex pansion module ••• F1622B 128-MB SDRAM (100 MHz) ex pansion module ••• F1654A 256-MB SDR[...]

HP Om niBook 6000 Product Inf orm ation 1-13 Internal Design The motherboard PCA is the central component of the Om niBook’s design. It play s a role in virtually all system functions. The CP U module and m ost other subsystems connect to the m otherboard. The following figure shows the connections am ong the OmniBook’s replaceable electronic m[...]

1-14 Product Inf orm ation HP OmniBook 6000 Table 1-9. Functional Structure Bootup CPU module Motherboard Floppy disk module Hard disk drive Main processor (M MO). Primary sy stem circuitry. First source of disk-based startup code. Second source of disk-based startup code. Processor CPU module Motherboard M ain processor, numeric data processor, L1[...]

HP Om niBook 6000 Removal and Replac ement 2-1 2 Removal and Replacement This chapter tells you how to remov e and replace the OmniBook’s rem ovable com ponents and assemblies. The items m arked by • in the following table are user-replaceable. Table 2-1. Remov al Cross-Reference • Battery , main (page 2- 4). Battery, CMOS (page 2- 29). • B[...]

2-2 Rem oval and Replacem ent HP OmniBook 6000 Disassembly Flow chart The following diagram shows the general “path” y ou will use in disassembling the Om niBook to access any particular com ponent. Figure 2-1. Disassembly Flow Batt ery, ac adapter, s econdary batt ery Plug-in m odule, hard dis k drive * * Only if rem oving t op c ase, mot herb[...]

HP Om niBook 6000 Removal and Replac ement 2-3 Table 2-2. Required Equipment • Small Phillips screwdriv er, preferably magnetized. • Small flat-blade screwdriv er. • IC (PLCC) remov al tool (similar to OK Industries EX -5). Table 2-3. Recommended Screw T orques Screw Thread Size Torque (cm-kgf) Torque (in-lbf) M2 1.3 – 1.8 1.1 – 1.5 M2.5 [...]

2-4 Rem oval and Replacem ent HP OmniBook 6000 Remov ing the Battery (User-Replaceable) Required Equipment • None. Removal Procedure • Slide the battery’s release latch, then lift the battery out of its compartment. Figure 2-2. Removing the Battery Reassembly Notes • Insert the front (rounded) end of the battery into the battery compartm en[...]

HP Om niBook 6000 Removal and Replac ement 2-5 Remov ing a Plug-In Module (User-Replaceable) Required Equipment • None. Removal Procedure 1. Press the button on the module release latch, and slide the latch toward the front of the computer. Figure 2-3. Removing a M odule 2. Grasp the module and pull it out. Figure 2-4. Removing a M odule[...]

2-6 Rem oval and Replacem ent HP OmniBook 6000 Remov ing an SDRA M Module (User-Replaceable) The OmniBook 6000 has no SDRAM on its m otherboard, but has two slots for that hold two SDRAM modules. One slot contains a SDRAM m odule installed at the factory. Table 2-4. SDRAM Module Replacement Part Numbers Description Part Number Exchange Part Number [...]

HP Om niBook 6000 Removal and Replac ement 2-7 Remov ing the Hard Disk Drive (User-Replaceable) Table 2-5. Hard Disk Drive Replacement Part Numbers Description Part Number Exchange Part Number Drive, hard disk (5 G B, 9.5 mm, Hitachi) 0950-3825 F2072-69103 Drive, hard disk (6 G B, 9.5 mm, Hitachi) 0950-3732 F1660-69108 Drive, hard disk (6 G B, 9.5 [...]

2-8 Rem oval and Replacem ent HP OmniBook 6000 Figure 2-7. Removing the Hard Disk Case • Slide the cover down into place so the retainer tab engages the casing. • Carefully put the pin connector back onto the pins on the end of the new hard drive. Work at each end alternately so that the connector slides on ev enly without bending the connector[...]

HP Om niBook 6000 Removal and Replac ement 2-9 Remov ing the Mini-PCI Card (User-Replaceable) Certain OmniBook m odels include a mini-PCI card. Table 2-6. M ini-PCI Card Replacement Part Numbers Description Part Number Exchange Part Number Card, mini-PCI (LAN/modem) F2072-60902 Card, mini-PCI (SW modem) F2072-60903 Caution Handle the mini- PCI card[...]

2-10 Rem oval and Replacem ent HP OmniBook 6000 Reassembly Notes • Gently press the m ini-PCI card into the connector at about a 30° angle, until it is fully inserted. Then press down on both sides until the latches snap closed.[...]

HP Om niBook 6000 Removal and Replac ement 2-11 Remov ing the Pow er Button Panel (User-Replaceable) Required Equipment • Small flat- b lade screwdriver. Removal Procedure 1. Unplug the ac adapter, if present, and remov e the battery. Rem ove the secondary battery if one is installed. 2. Carefully insert the screw driver blade under the power but[...]

2-12 Rem oval and Replacem ent HP OmniBook 6000 Replacing Small Parts (User-Replaceable) The user can replace the following small parts. Table 2-7. Replacing Small Part s (User-Replaceable) Part Replacement Procedure Cap, pointing stick Pull the cap off the pointing stick. Bumpers, display (on display bezel) Insert a small flat-blade screwdriv er u[...]

HP Om niBook 6000 Removal and Replac ement 2-13 Remov ing the Display A ssembly (HP Authorized Service Prov iders Only) Required Equipment • Small Phillips screwdriver. Removal Procedure 1. Unplug the ac adapter, if present, and remov e the battery. Rem ove the secondary battery if one is installed. 2. Remov e the power button panel (page 2-11). [...]

2-14 Rem oval and Replacem ent HP OmniBook 6000 Figure 2-10. Removing the Display Reassembly Notes • Before installing any screws, make sure the center hinge cov er fits over the tab in the bottom case. Important • Make s ure the DIP switches on the dis play inter face PCA m atch the s ettings shown on the label on the display cable, or y ou r [...]

HP Om niBook 6000 Removal and Replac ement 2-15 Remov ing the Keyboard (HP Authorized Service Prov iders Only) Required Equipment • Small Phillips screwdriver. Removal Procedure 1. Unplug the ac adapter, if present, and remov e the battery. Rem ove the secondary battery if one is installed. 2. Remov e the power button panel (page 2-11). 3. From t[...]

2-16 Rem oval and Replacem ent HP OmniBook 6000 Figure 2-12. Unplugging the Keyboard Cables Reassembly Notes • Lay the keyboard face down on the top case slightly forward of its normal position, then reconnect the keyboard and pointing stick flex cables. • Slip the metal tabs on the bottom of the keyboard into their slots in the top case, then [...]

HP Om niBook 6000 Removal and Replac ement 2-17 Remov ing the Heatsink (w ith Fan) (HP Authorized Service Prov iders Only) Required Equipment • Small Phillips screwdriver. Removal Procedure 1. Unplug the ac adapter, if present, and remov e the battery. Rem ove the secondary battery if one is installed. 2. Remove these additional assem blies: • [...]

2-18 Rem oval and Replacem ent HP OmniBook 6000 Remov ing the CPU Module (HP Authorized Service Prov iders Only) Table 2-8. CPU/M otherboard Component Compatibility Pentium III models Celeron models CPU module F1979-69101 (600/500 M Hz) F1980-69101 (650/500 MH z) F2072-69102 (700/600 MH z) F2072-69101 (550 MH z) PCA, motherboard F2072-60913 F2072-6[...]

HP Om niBook 6000 Removal and Replac ement 2-19 Figure 2-14. Removing the CPU Module Reassembly Notes • Carefully insert the CPU module into the motherboard, and turn the lock screw one-half turn clockwise to secure the CPU module. • The CPU module is key ed for installation, and can only be inserted one way . Note: Sett ing the Speed Step Pow [...]

2-20 Rem oval and Replacem ent HP OmniBook 6000 Remov ing the Top Case (HP Authorized Service Prov iders Only) Required Equipment • Small Phillips screwdriver. Removal Procedure 1. Unplug the ac adapter, if present, and remov e the battery. Rem ove the secondary battery if one is installed. 2. Remove these additional assem blies: • Power button[...]

HP Om niBook 6000 Removal and Replac ement 2-21 Figure 2-15. Removing the Top Case Reassembly Notes • If y ou need to reinstall the sound/IR panel, make sure the volum e control is oriented properly (pins facing inward). Insert the tabs on the end of the panel into the slots in the bottom case. • When reinstalling the right corner cover, first [...]

2-22 Rem oval and Replacem ent HP OmniBook 6000 Remov ing the Motherboard or Bottom Case (HP Authorized Service Prov iders Only) Required Equipment • Small Phillips screwdriver. • Small flat- b lade screwdriver. Removal Procedure Note: When Replaci ng t he M otherboard If poss ible, record the com puter’s Service ID befor e y ou replace the m[...]

HP Om niBook 6000 Removal and Replac ement 2-23 4. From the top of the computer, remove the six screws that attach the m otherboard to the bottom case. 5. Bend the casing that surrounds the audio connectors outward slightly to release the connectors. 6. Lift the m otherboard off of the bottom case. Figure 2-16. Removing the M otherboard Reassembly [...]

2-24 Rem oval and Replacem ent HP OmniBook 6000 • If y ou need to install or replace the docking or PC MCIA doors, see the figures below. Figure 2-17. Installing Docking Doors Figure 2-18. Installing the Low er PCMCIA Door[...]

HP Om niBook 6000 Removal and Replac ement 2-25 Replacing the Motherboard Installation Procedure Caution Replace the m otherboard only wi th one that is com patible with the Om niBook m odel and CPU module—s ee the table on page 2-18. 1. If present, rem ove the mini-PCI card and m ini-PCI panel. 2. Remove the screw from the display interface P CA[...]

2-26 Rem oval and Replacem ent HP OmniBook 6000 Storing Unit Information Electronically When replacing a motherboard PCA, you will need to download the OmniBook 6000 serv ice package from the Partnership Web site (see page vi). This package contains the followi ng: • Im age for creating a bootable Display Update floppy disk. • Im age for creati[...]

HP Om niBook 6000 Removal and Replac ement 2-27 Replacing the Bottom Case Installation Procedure 1. Install a new Microsoft Product ID label. 2. Transfer the old serial number label and install a new ov erlay, or create a new serial number label using the steps below. 3. Follow the “Reassembly Notes” on page 2-23. Installing a New Serial Number[...]

2-28 Rem oval and Replacem ent HP OmniBook 6000 Repairing the BIOS IC (HP Authorized Service Prov iders Only) The BIOS IC of the Om niBook 6000 is not replaceable: • If the BI O S IC is defective, y ou must replace the power supply P CA. • However, if the BI OS IC might only be corrupted, you can attempt to repair it using a Crisis Recovery flo[...]

HP Om niBook 6000 Removal and Replac ement 2-29 14 1 25 1 3 Figure 2-21. Boot-Block Jumper Remov ing Other Components (HP Authorized Service Prov iders Only) Required Equipment • Small Phillips screwdriver. • Small flat- b lade screwdriver. Removal Procedure 1. Unplug the ac adapter, if present, and remov e the battery. Rem ove the secondary ba[...]

2-30 Rem oval and Replacem ent HP OmniBook 6000 Component Removal Procedure Additional Steps Doors, PCMCIA Plug-in module (page 2-5). Hard disk drive (page 2-7). Power button panel (page 2-11). Keyboard (page 2-15). Heatsink (page 2-17). Display assembly (page 2-13). Top case (page 2-20). See the figure on page 2-24. Heatsink (with fan) See page 2-[...]

HP Om niBook 6000 Removal and Replac ement 2-31 Component Removal Procedure Additional Steps PCA, power supply Plug-in module (page 2-5). Hard disk drive (page 2-7). Power button panel (page 2-11). Keyboard (page 2-15). Heatsink (page 2-17). Display assembly (page 2-13). Top case (page 2-20). Carefully lift the board off of the connector underneath[...]

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HP Om niBook 6000 Troubles hooting and Diagnostics 3-1 3 Troubleshooting and Diagnostics This chapter includes troubleshooting and diagnostic information for testing the functionality of the OmniBook and identify ing faulty m odules: • Troubleshooting information Troubleshooting the problem (page 3-3). Verifying the repair (page 3-3). Suggestions[...]

3-2 T roubleshooting and Diagnostic s HP OmniBook 6000 Troubleshooting The suggestions in this section can help isolate and repair the cause of a problem. To ensure quality repair, HP recommends that y ou follow the basic troubleshooting steps shown in the illustration below. Figure 3-1. Basic Troubleshooting Steps Check the customer’ s descripti[...]

HP Om niBook 6000 Troubles hooting and Diagnostics 3-3 Troubleshooti ng the Pr obl em Record pertinent information about the unit: • Model and serial number. • Operating sy stem and v ersion. • BIOS v ersion. • Accessories and peripherals used. Analyze the problem : • Observe Symptoms. Using the custom er’s information, try to duplicate[...]

3-4 T roubleshooting and Diagnostic s HP OmniBook 6000 Suggestions for Tr oubl eshooti ng Table 3-1. Scope of Diagnostic Tools Function DiagTools Powe r-On Self-Test Sy card PCCtest 450 DMI/TopTools (if installed) BIOS Setup Bootup Tests Describes Configures Processor Tes ts (System menu) Tests Descr ibes Memory Test s (Memory menu) Tests Describes[...]

HP Om niBook 6000 Troubles hooting and Diagnostics 3-5 If y ou cannot isolate the cause of a problem using the above diagnostic tools, use the suggestions in the following table to help find the problem. Table 3-2. T roubleshooting Suggestions Sy mptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments To help determine l[...]

3-6 T roubleshooting and Diagnostic s HP OmniBook 6000 Sy mptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments Does not boot from a CD or DVD in the CD/DVD drive Make sure the CD or DVD is bootable. Use BIOS Setup to check the boot order. Restart the computer. Test the DVD driv e with the DiagTools diagnostics. CD/DVD[...]

HP Om niBook 6000 Troubles hooting and Diagnostics 3-7 Sy mptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments Battery does not charge. Check the power source. Check the battery contacts. If available, try another battery and ac adapter. Mov e the computer away from any nearby heat source. Unplug the ac adapter and al[...]

3-8 T roubleshooting and Diagnostic s HP OmniBook 6000 Sy mptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments Hard disk Hard disk never spins. Check the power source. Remove and reinsert the hard drive. Check the connector. Hard drive or connector. Motherboard. If the drive case is damaged, the drive may not operate [...]

HP Om niBook 6000 Troubles hooting and Diagnostics 3-9 Sy mptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments PS/2 keyboard and mouse with Y - adapter do not work. Check devices separately . Y-adapter. PS/2 device. Motherboard. Pointing stick General problems. Slide and hold the power button four seconds to reset the[...]

3-10 T roubleshooting and Diagnostic s HP OmniBook 6000 Sy mptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments Serial/Parallel/USB General problems. Check connections. Check settings in BIOS Setup. Check settings in Control Panel. Test ports w ith DiagTools diagnostics. For USB: check for latest versions of drivers. [...]

HP Om niBook 6000 Troubles hooting and Diagnostics 3-11 Sy mptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments Infrared General problems. Infrared is disabled and no drivers installed as shipped. (Drivers are included.) Check settings in BIOS Setup. Remove any PC Cards from the computer (possible IRQ conflict). For f[...]

3-12 T roubleshooting and Diagnostic s HP OmniBook 6000 Sy mptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments Computer pauses or runs sluggishly May be normal W indows behavior (background processing can affect response time). Certain background operations (such as VirusScan) can affect performance. Press CTRL+ALT+D[...]

HP Om niBook 6000 Troubles hooting and Diagnostics 3-13 Sy mptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments Computer is still on but stops responding. Press CTRL+ALT+DEL and end any application that is not responding. Slide and hold the power button four seconds to turn off and reset the computer. Press the blue s[...]

3-14 T roubleshooting and Diagnostic s HP OmniBook 6000 Diagnostic Tools This section describes the following diagnostic tools y ou can use for troubleshooting and repairing the OmniBook: • OmniBook DiagTools program (below). • Power-on self-test (page 3- 21). • Sy card PCCtest 450 P C Card (page 3-24). • Desktop Management I nterface (page[...]

HP Om niBook 6000 Troubles hooting and Diagnostics 3-15 Running DiagTools 1. Restart the OmniBook. 2. When the HP logo appears, press F10 to start the diagnostic test. 3. Go through the first several screens. 4. When the hardware detection finishes, check the list of detected hardware. The following information and dev ices should be listed if appl[...]

3-16 T roubleshooting and Diagnostic s HP OmniBook 6000 9. When you are finished, press ESC to exit the adv anced tests. 10. Press F4 to save sy stem and test information in the Support Ticket log file. 11. Exit. Press F3 to exit and reboot. 12. Optional: Check the log. The log file contains a hardware summ ary and a list of all test results and er[...]

HP Om niBook 6000 Troubles hooting and Diagnostics 3-17 Interpreting the Res ults • The following table lists test groups, error codes, and suggestions for follow- up actions. Consider these suggestions in combination with other troubleshooting inform ation. Table 3-3. OmniBook Diagnostic Error Codes Code Suggestions Note: If the B I OS IC appear[...]

3-18 T roubleshooting and Diagnostic s HP OmniBook 6000 Code Suggestions 0293h – 0296h Replace the hard di s k. 02AAh Check hard dis k connec t ors and m ot herboard connect or. Repl ac e the hard disk . Replace t he mot herboard. 02CCh Run BIOS Setup and c hec k the hard dis k type. Replace the hard di s k. Replac e the mot herboard. 02EEh Run B[...]

HP Om niBook 6000 Troubles hooting and Diagnostics 3-19 Code Suggestions 9016h Res et the com puter. Reprogram the BI OS IC. Replace the power supply P CA . Replace the mot herboard. 9017h S ee c hapter 5 for c os met i c guidelines. If warranted, replace the di s play assem bly. CD-ROM Tests 0A00h I ns ert a CD in the dri ve. 0A01h Repeat t he tes[...]

3-20 T roubleshooting and Diagnostic s HP OmniBook 6000 Code Suggestions 9603h Repeat the hard dis k test . If other errors occur, follow the ins t ruc tions f or those errors . 9604h B ac k up data if possibl e, then reinst all applicat i ons . Reform at the hard dis k. I f necess ary, rec reate the Hibernat e partiti on, then run FDISK to partit [...]

HP Om niBook 6000 Troubles hooting and Diagnostics 3-21 Pow er-On Self-Test Note If Quiet Boot is enabled in BIOS Setup (the default s etting), press ESC during boot to see POST mes sages. The PO ST (Power-On Self-Test) is a series of initialization routines and diagnostic tests that the system BIOS runs when the computer boots. The system BIOS wil[...]

3-22 T roubleshooting and Diagnostic s HP OmniBook 6000 The following table lists POST messages and explanations for reported problems. I f the sy stem fails after you m ake changes in BIOS Setup, reset the computer, enter BI OS Setup, and install the defaults or correct the error. Table 3-5. PO ST M essages Message Description 0200 Failure Fixed D[...]

HP Om niBook 6000 Troubles hooting and Diagnostics 3-23 Message Description 02F5: DM A Test Failed S erverB IOS2 tes t error: Cannot write t o extended DMA (Direct Mem ory A c cess ) regi s ters. 02F6: Softw are NMI Failed ServerB I OS2 test error: Cannot generat e s of tware NMI (Non-Maskable Int errupt). 02F7: Fa il-Safe Time r NMI Failed ServerB[...]

3-24 T roubleshooting and Diagnostic s HP OmniBook 6000 Sy card PCCtest 450 CardBus Car d (Opti onal ) The PCCtest 450 CardBus Card (version 1.05) available from Sy card Technology is the only recomm ended diagnostic tool that tests the functionality of the PCMC IA slots using a PCMCIA card. It is a Ty pe II CardBus Card that works with compatible [...]

HP Om niBook 6000 Troubles hooting and Diagnostics 3-25 Desktop Management Interface (DM I) The Desktop Management Interface (DMI) is basically a set of rules for accessing information about a personal computer. Using DMI , an application program can determ ine, for example, which hardware and software components are present in a personal com puter[...]

3-26 T roubleshooting and Diagnostic s HP OmniBook 6000 Contents of the DM I Package The DMI software and associated docum entation is supplied either preinstalled on the OmniBook’s hard disk drive or on the Recovery CD . The contents of the package are the sam e in both cases. Since the information accessed by the D MI software is specific to a [...]

HP Om niBook 6000 Troubles hooting and Diagnostics 3-27 BIOS Setup Ut ility The BIOS Setup utility provides access to basic configuration settings. I t is independent of the operating system . Running the BIOS Setup Utility 1. Close all applications, then click Start, Shut Down, Reboot. (If necessary , you can press CTRL+AL T+DEL to reboot .) 2. Wh[...]

3-28 T roubleshooting and Diagnostic s HP OmniBook 6000 Sy stem Devices Menu Default PS/2 Pointing Devices Disables the internal pointing devices w hen an external PS/2 mouse is connected. Auto External Fn Key Sets whether left CTRL+left ALT on an external key board is interpreted as the Fn key. Enabled IDE Controller Enables the primary (hard driv[...]

HP Om niBook 6000 Troubles hooting and Diagnostics 3-29 Power M enu Default W indows 2000 uses only the settings marked w ith *. W indows 98 uses only the settings marked w ith * or **. All other settings in the Power menu are ignored. Intel SpeedStep Mode* Sets the speed used by a dual-speed processor at boot, depending on the available pow er sou[...]

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HP Om niBook 6000 Replaceable Parts 4-1 4 Replaceable Parts This chapter contains an exploded view of the Om niBook and the following lists of parts: • OmniBook replaceable parts (page 4- 3). • Accessory replacem ent parts (page 4-5). • Part number reference (page 4-6).[...]

4-2 Replac eable Parts HP Om niBook 6000 Figure 4-1. Exploded View[...]

HP Om niBook 6000 Replaceable Parts 4-3 Table 4-1. O mniBook Replaceable Parts Description Part Number Exchange User- Part Number Repl. 1 Battery, main (14.8 V) F2072-60906 Yes 2 Battery, CMOS (rechargeable 3 V) Max ell ML1220 or equivalent Card, mini-PCI (LAN/modem, 3Com) F2072-60902 Yes Card, mini-PCI (SW modem, Ambit) F2072-60903 Yes 3 Case, bot[...]

4-4 Replac eable Parts HP Om niBook 6000 Description Part Number Exchange User- Part Number Repl. Kit, OB6000 screw s F2072-60923 Yes 12 Screw , M 2x4mm (see above kit) 13 Screw , M 2x15mm (see above kit) 14 Screw , M 2.5x2mm (w ide-head) (see above kit) 15 Screw , M 2.5x4mm (see above kit) 16 Screw , M 2.5x6mm (see above kit) 17 Screw , M 2.5x8mm [...]

HP Om niBook 6000 Replaceable Parts 4-5 Table 4-2. Accessory Replaceable Parts Description Part Number Exchange User Part Number Repl. Adapter, ac (60 watt) 0950-3634 Yes Adapter, auto/air (75 watt) F1455-80003 Yes Adapter, docking module bay F2010-60901 Yes Adapter, PS/2 “Y” F1469-80001 Yes Battery, main (14.8 V) F2072-60906 Yes Battery, secon[...]

4-6 Replac eable Parts HP Om niBook 6000 Table 4-3. Part Number Reference Part Exchange Description User Number Part Number Repl. 0950-3634 Adapter, ac (60 watt) Yes 0950-3710 F1711-69106 Drive, hard disk (6 G B, 9.5 mm, IBM) Yes 0950-3712 F1660-69106 Drive, hard disk (18 G B, 12.7 mm, IBM) Yes 0950-3732 F1660-69108 Drive, hard disk (6 G B, 9.5 mm,[...]

HP Om niBook 6000 Replaceable Parts 4-7 Part Exchange Description User Number Part Number Repl. F2072-60905 Case, top F2072-60906 Battery, main (14.8 V) Yes F2072-60907 Panel, power button Yes F2072-60908 Heatsink (with fan) F2072-60909 Tray , hard disk drive Yes F2072-60910 Drive housing, second hard disk driv e Yes F2072-60911 PCA, power supply F[...]

4-8 Replac eable Parts HP Om niBook 6000 Part Exchange Description User Number Part Number Repl. F2072-60952 Recovery C D, Greek W 98 F2072-60953 Recovery C D, Turkish W 98 F2072-60954 Recovery C D, English W 95 F2072-60955 Recovery C D, German W 95 F2072-60956 Recovery C D, Spanish W 95 F2072-60957 Recovery C D, French W 95 F2072-60958 Recovery C [...]

HP Om niBook 6000 Referenc e Inform ation 5-1 5 Reference Information This chapter includes the following reference information: • Password removal policy . • Display quality statement. Passw ord Remova l Policy If the user forgets the sy stem password, the user calls Technical Support to determine the proper remov al procedure. The user must p[...]

5-2 Ref erence Infor mation HP Om niBook 6000 Hew l ett-Packard Display Quality Statement TFT display manufacturing is a highly precise but imperfect technology , and manufacturers cannot produce large displays that are cosm etically perfect. Most, if not all, TF T displays exhibit som e level of cosmetic im perfection. These cosmetic im perfection[...]

HP Om niBook 6000 Referenc e Inform ation 5-3 Table 5-1. OmniBook 6000 LCD G uidelines ( 14.1/15.0” T FT , XGA ) Ty pe of Imperfection Imperfections Not Allowed Electrical Imperfections: Bright dots (a) Dark dots (a) • 7 or more single bright dots. • 7 or more single dark dots. • 9 or more total (bright and dark combined) defective dots. ?[...]

5-4 Ref erence Infor mation HP Om niBook 6000 Serv ice Notes Service notes containing im portant repair information for the HP OmniBook 6000 will be issued periodically as needed. These notes are av ailable online at the Partnership Web site—see page vi.[...]

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1. Product Inform ation 2. Rem oval and Replacement 3. Troubleshooting and Diagnostics 4. Replaceable Parts 5. Reference Inform ation Part Number F2072-90045 Printed in U.S.A. 4/00[...]